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If CAPTCHA stops me from logging in, what about my customers????

The frustration trying to decipher these blurred CAPTCHA pictures

is totally ridiculous, annoying, frustrating, and makes me want to NEVER log in.

I am old, I can not see these stupid pictures, and fail every time!

How many sales am I losing because of this so called security measure?

If I were a buyer, I would buy somewhere else than have to figure out puzzles first!

I myself have had it, and try to stay logged i as long as I can.

Sewbusybiz
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1 BEST ANSWER

Accepted Solutions

If CAPTCHA stops me from logging in, what about my customers????

There may be steps you can take to minimize the number of times you need to go through such verification procedures. If your browser is set to erase cookies when closed or you use a cleaner program to erase your cookies periodically, that will likely mean you will need to go through verification the next time you sign in to eBay. Set your browser not to erase cookies when closing or set your cleaner program not to delete cookies in your browser.

 

You may be able to enlarge the size of the Captcha to better identify the images. If you are using a PC, try holding down the control key and using +, - or 0 (the plus, minus, or zero key) to zoom in, zoom out, or reset the zoom level. If you are using a mobile browser on a touch screen device such as a smart phone, you may be able to zoom in by using a finger spread motion.

 

eburtonlab_0-1631383828563.png

 

 

If images are unclear, you can reload new images by using the circular arrow icon at the bottom.

 

Some Captchas have an alternative accessibility feature to allow you to bypass future Captchas by saving a cookie on your device. Use the three dot menu in the lower left corner to see what options are present.

 

That may lead you to a page like this:

 

https://www.hcaptcha.com/accessibility

 

View Best Answer in original post

Message 2 of 3
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2 REPLIES 2

If CAPTCHA stops me from logging in, what about my customers????

There may be steps you can take to minimize the number of times you need to go through such verification procedures. If your browser is set to erase cookies when closed or you use a cleaner program to erase your cookies periodically, that will likely mean you will need to go through verification the next time you sign in to eBay. Set your browser not to erase cookies when closing or set your cleaner program not to delete cookies in your browser.

 

You may be able to enlarge the size of the Captcha to better identify the images. If you are using a PC, try holding down the control key and using +, - or 0 (the plus, minus, or zero key) to zoom in, zoom out, or reset the zoom level. If you are using a mobile browser on a touch screen device such as a smart phone, you may be able to zoom in by using a finger spread motion.

 

eburtonlab_0-1631383828563.png

 

 

If images are unclear, you can reload new images by using the circular arrow icon at the bottom.

 

Some Captchas have an alternative accessibility feature to allow you to bypass future Captchas by saving a cookie on your device. Use the three dot menu in the lower left corner to see what options are present.

 

That may lead you to a page like this:

 

https://www.hcaptcha.com/accessibility

 

Message 2 of 3
latest reply

If CAPTCHA stops me from logging in, what about my customers????

I'm not a spring chicken but for me, the CAPCHA photos, although blurry, work better for me than that combination of numbers and letters that were used before.  It always took me too long to figure out what the characters were, so I ended up having to do it up to 10 or 12 times.

disneyshopper
Volunteer Community Member

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