I buy a keyboard that doesn't mach with my computer

[wendelplonquette]

I start return an article that i bought which my computer. since yesterday in the morning i start to return it. when i entered my tracking number, they said it doesn't correct while i entered the right number. why that please 

[lady_madonna]

@wendelplonquette 

Were you provided with a return shipping label?

If so, the tracking number should automatically be added to your return request.