03-07-2023 07:40 AM
I issued full refund to my buyer but did not send him return label. It's been 3 weeks now. Return is closed. But buyer is not sending me my item back sayin he has no return label. How and where I need to go to send him return label?
03-07-2023 08:23 AM
Never refund until your item has been returned, otherwise buyer is not obligated to do so. If you are sure buyer is still willing to return your item, open a free PirateShip account and create a pay-on-use return label to send him. There is no option to do this on ebay since the return is closed.
03-07-2023 09:07 AM
May I some how to ask eBay to re-open return?
03-07-2023 09:34 AM
No, you can't open the return. You have to follow the steps in order: send a label, buyer returns item, you receive, then you refund.
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