How to connect with an agent?

[analyticaljeanne]

I've tried requesting to speak to an agent via the chat bot and 1-800 number with no success. I'm having a delivery issue with an item I sold. Ebay's system is only set up for buyers as far as I can tell. I've spent at least 45 minutes attempting to get a hold of  a live person. Please help!

[lady_madonna]

@analyticaljeanne 

It is not correct that Ebay's system in only set up for buyers. 

Ebay Customer Service does not have a direct phone line because the agents are each working in different locations.

You can use the following link to request a call back from an Ebay customer service rep :

https://www.ebay.com/help/eua?id=5275&mkpid

Available 5:00 am to 9:30 pm Pacific Time.