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How to bill for additional shipping charges

I didn't have correct shipping charges. Buyer agreed to the new charges.  How do I bill him the difference?

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How to bill for additional shipping charges

Hi @cool_stuff_2020 

 

Actually we see this a lot with new Sellers who make mistakes on shipping.  You have to eat the cost of the mistake regardless of what the Buyer agreed to.  You cannot charge more than what was on the listing including the shipping charge.

 

You will learn from the mistake, sorry it happened.

Regards,
Mr. Lincoln - Community Mentor

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How to bill for additional shipping charges

It is against ebay policy to ask the buyer for more money. 

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How to bill for additional shipping charges

Hi @cool_stuff_2020 

 

Actually we see this a lot with new Sellers who make mistakes on shipping.  You have to eat the cost of the mistake regardless of what the Buyer agreed to.  You cannot charge more than what was on the listing including the shipping charge.

 

You will learn from the mistake, sorry it happened.

Regards,
Mr. Lincoln - Community Mentor
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