How do i change shipping servise?

[sinkpink99]

Ok so i sold an item. Buyer choose ups ground saver.. But after getting it boxed up. It a couple of inches to big for that. But it does show it will ship with regular ups ground that size. But it wont let me change it to that so i can get this shipped. How do i do that? thanks r

[lisa5768]

@sinkpink99 

When you go to the eBay labels page to purchase the shipping do you get the option to change your package details and a shipping service options list? If it only gives you the option to purchase the label and not make changes look for a link to switch to the advanced shipping page. You will then have the option to make changes and purchase the correct label.

[sinkpink99]

Hi. Thank you so much!!! I found the advanced thing and got it done very easy.  I wish ebay would have that advanced shipping tab a little bigger and more easy to find. thanks r