Getting turned down for a removal of a performance defect

[timelesstechtreasures28]

Some body just let me know if I am wrong. One of my listing sold, 3 weeks later it sold again my listing never got pulled from my store after the first sale. I contacted the buyer from the second sale and refunded them, and let them know the listing never got pulled. E-bay gives me a defect on my performance for not having my product in stock. I asked them to remove it they said no. Am I in the wrong here if so what did I do? 

[mega-ma-roo · Accepted solution]

We pretty regularly see reports of sold items being relisted but I am not sure what causes this to happen. It may be something to do with listings showing "out of stock" still being available for buyers to purchase. I can't speak from personal experience as this has never happened (/knock wood) to me.

Unfortunately, the position eBay has on this is that sellers are responsible for ensuring that their listings are accurate. I keep a note of how many active listings I have and subtract sales and add new listings as I go along. That way I always know how many active listings I should have and can compare that to what shows on my selling page.

[timelesstechtreasures28]

i STILL BELIEVE THAT E-BAY COULD HELP ME OUT WITH THIS FIRT OFFENCE BECAUSE i HAD NO RESON TO BELIEVE MY LISTING THAT SOLD WOULD GET RELISTED . WHY WOULD I ? NOW I KNOW TO LOOK FOR IT.

[kensgiftshop]

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@timelesstechtreasures28 wrote:

i STILL BELIEVE THAT E-BAY COULD HELP ME OUT WITH THIS FIRT OFFENCE BECAUSE i HAD NO RESON TO BELIEVE MY LISTING THAT SOLD WOULD GET RELISTED . WHY WOULD I ? NOW I KNOW TO LOOK FOR IT.

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They could help you, along with the other thousands of sellers that has had that happen, but they won't.