03-10-2023 12:53 PM
Is it possible to get a refund without returning an item? I ordered an item by mistake, but then I cancelled right after, and was told that I couldn't cancel the order. I messaged the seller and told them what happened, and that I wanted a refund, but they never checked their messages and shipped the item anyway. I'm physically unable to return the item. Can I still get a refund?
03-10-2023 12:57 PM
No, not if the seller wants the item back before refunding you.
03-10-2023 01:00 PM
NO.
You cannot keep the item and get a refund, obviously.
If you bought an item at a store, do you ask for a refund without returning the item?
03-10-2023 01:27 PM
Yes but the problem is that I should've been able to cancel the order right after I made the mistake. It was literally two minutes after I ordered it. That shouldn't have been a problem, and the seller should've checked their messages before they shipped it. And I've gotten refunds before without returning items, so it can happen.
03-10-2023 01:44 PM
A buyer can't cancel an order, they can only ask the seller to cancel, but they are not required to cancel.
If you get a refund without returning the item, depends on the seller.
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