06-11-2024 10:15 AM
I am new to ebay. I have my bank account connected. Last week I made my first sale. It has been shipped and received by the buyer. However, I have not received the money. It doesn't say that the payment is on hold. Is this normal for new sellers? What can I do?
06-11-2024 10:21 AM
Congratulations on your first sale!
New and infrequent sellers are indeed subject to payment holds. As you build a reputation for delivering what was advertised, holds will become less likely.
More info here:
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816
If you have a payment being held, there is a link there to see when you can expect the hold to be lifted.
06-11-2024 10:58 AM
When you view the transaction on your sold listings does it show awaiting payment, pending payment or on hold?
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