06-13-2023 12:51 PM
Beware this scam, everyone,
I purchased a guitar for about 1,000.
It showed as delivered, but when I showed the online proof of delivery to the mailman, he said he had no such thing on his truck.
When I called the post office, they could see that while the label had been purchased with my address, the sender had changed the label to somebody else's name and a different address in my neighborhood.
The seller had also written 'or current occupant' in addition to the made-up recipient name.
The package that was sent weighed one pound and was a couple of inches square.
Obviously, a guitar would weigh 25 times that with a case and be in a box 2 feet by 4 feet.
Further, even though this package was shipped from Los Angeles to Los Angeles, the sender listed the return address as a congresswoman in Kansas.
There is no way to bypass eBay's automation and warn them not to release the funds to the thief. I'm hoping someone here can tell me how to report this; all eBay sees is that something was delivered to my zip code
06-13-2023 01:06 PM
The bots see that tracking states DELIVERED so you will automatically lose an Item Not Received case.
You take the tracking number down to the carrier (post office/FedEx/UPS). Have them check their GPS coordinates for where the package was delivered. If it was NOT to your name/address, then you get that statement on their letterhead. They do not need to state where it was delivered, just NOT to you.
Then you upload a copy of that letterhead into an appeal, to get your money back.
https://www.ebay.com/help/buying/returns-refunds/handling-disputes?id=4039
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