11-30-2023 05:33 PM
11-30-2023 05:37 PM
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
11-30-2023 05:37 PM
Sorry to hear that you are so upset.
Use the link below, and you can request a call back from Ebay by clicking “Chat with our automated assistant” on the left side of the page. Then type "AGENT" at the bottom in the chat box. You will see an option to request a call back or chat with a CS rep.
https://www.ebay.com/help/contact_us?id=4002&st=10
Available Monday to Sunday 5:00 am to 09:30 pm Pacific Time.
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.