03-24-2025 01:59 AM
03-24-2025 02:21 AM
If you have set up buyer requirements that automatically block people who have received 2 unpaid strikes or have a primary address you do not ship to... that could be why they have been blocked. Go to your account > Account preferences > Site Preferences > Buyer Requirements to see if one of them is the reason. You can also check your buyer requirements activity log which should tell you why that username was blocked.
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