@dontbrakdatip,
If you have set up buyer requirements that automatically block people who have received 2 unpaid strikes or have a primary address you do not ship to... that could be why they have been blocked. Go to your account > Account preferences > Site Preferences > Buyer Requirements to see if one of them is the reason. You can also check your buyer requirements activity log which should tell you why that username was blocked.
"THERE IS NO SUCH THING AS FOOLPROOF, BECAUSE FOOLS ARE SO DARNED INGENIOUS!" (unknown)
