Cancel a return request
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-23-2024 06:59 PM
After deciding to return an item, I changed my mind as it was economical to keep it and put it up for sale. How do I cancel the return request now? I do not see any option. I tried using the automated assistant. But it didnt seem to work
Re: Cancel a return request
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-23-2024 07:03 PM
To cancel a return request
- Go to your Purchase history and find the item.
- From the More actions dropdown menu, select See request details and then Close your request.
- Select your reason for closing the return from the dropdown, and add details if you want to.
- Select Confirm.
Volunteer Ebay Community Mentor
Re: Cancel a return request
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-23-2024 07:17 PM
Thanks for the suggestion. Unfortunately, I do not see that option at all. That is what puzzles me. I also tried using the automated chat option to "cancel the return request". It got me to a link and the link doesn't seem to work either.