04-13-2024 07:53 AM
I started the return process for a package I didn't need. I received a refund and I need to send the package back but I can't find the return address anywhere on the app or the website. I don't have the option to create a shipping label either. What do I do? The seller hasn't answered my request for the address either. Thanks
04-13-2024 08:21 AM
The seller issued you a full refund. Therefore, the seller doesn't want the item returned. If s/he had wanted the item back, s/he would have accepted the returns request and issued a prepaid shipping label, and refunded after receiving the item back. If seller issues a refund first, s/he doesn't want the item back. At this point, if the seller does want the item back, s/he needs to send you a prepaid shipping label which s/he can do using Paypal or Pirateship.com .
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