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Can’t change email on file

I tried to list an item today and I was getting an error. 

Support told me it is because I have a balance on my seller account of $1.02

 

They directed me to the page where I can pay, but you can’t pay directly. They send you an email to the email address associated with your account. 

The issue is my email on the account is an old work email I don’t have access to. So I can’t not pay. 

I just tried to change my email, but they told me I can’t change my email until I pay my $1.02 balance 😵💫

 

CS agents have not been helpful. What do I do?

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