cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't Contact Buyer After the Sale

Starting a few days ago I cannot contact the buyer AFTER a sale any more to say the item is shipping and give the buyer a tracking number .... the same way I did it so many times before!    When I click "Contact Buyer" it now takes me to the "Messages" page.  I click on the message with the just-sold item and a page comes up with the picture of the item .... but won't let me type anywhere to create a message to the buyer.  It has a "send message" button at the bottom, but it won't let me write a message anywhere in the block.  I wonder if e-bay changed something?  I wonder if it does not work with certain WEB browsers, and with mine it will not let me type a message anywhere in the block??  Frustrating!   Now I have to send the message in the "Feedback" for the seller part where everyone else can see it as I don't know how to contact him/her they way I did last week.  Any ideas????

Message 1 of 1
latest reply
0 REPLIES 0