wooden_flower Volunteer Community Mentor.
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Hi @zacharylucas62 Is it the Pokeman TCG? If so, they didn't bid 6 times. They bid once and the other five were the eBay automatic bidding system using more and more of their maximum bid in reaction to bids being placed by others. To be a successful eBay seller, you must understand the eBay bidding system including automatic bidding. Click the number of bids, and it will reveal the Automatic Bid History. I agree to cancel the transaction At Buyer's Request, and you will get your seller fees refunded and not get an account defect. Good luck!
ps, know that you are selling in a trouble prone category. The buyers are often inexperienced and do not know eBay Policy, Protocol, and Procedure. In your category, it is even more imperative that you understand how eBay works. Start here: https://www.ebay.com/help/policies/selling-policies/selling-policies?id=4214&st=3&pos=4&query=Sellin...
Partial Bid History on your item:
Be gracious and cancel the purchase, then put the buyer on your blocked list. No good ever comes from trying to force a buyer to complete a transaction.
After cancelling, see if you can send a second chance offer to the next highest bidder.
https://www.ebay.com/bmgt/buyerrequirements
One other thing to remember - if the buyer requests cancellation within the allowed window with a real cancellation request, you won’t be able to wait and cancel as unpaid - eBay will cancel the sale as buyer requested if you don’t respond to the request within 3 days. If you respond saying no, you can not then cancel as unpaid.
If he only sends a message asking for the cancellation, then you would have the option to wait and cancel as unpaid as @gosimus suggested.
I do tend to think better of people than might be wise - while the buyer wasn’t totally honest saying it was a mistake, he might just be embarrassed to tell you he now realizes he can not afford to buy the item.
@wooden_flower wrote:
One other thing to remember - if the buyer requests cancellation within the allowed window with a real cancellation request, you won’t be able to wait and cancel as unpaid - eBay will cancel the sale as buyer requested if you don’t respond to the request within 3 days.
Then eBay should make it clear, stated explicitly, that a failure to respond to the request results in a default acceptance of the request. A consistent application of features would be that ignoring the request amounts to a refusal, similar to the way offers are treated.
They do, on the seller’s side -
What if the buyer requests to cancel the order?
If you receive a notification from eBay that the buyer has requested to cancel the order, you'll have 3 days to accept or decline the request.
If you don't respond within the 3 calendar days, we'll close the buyer's cancellation request. If the buyer hasn't paid, then the order will be canceled automatically. If the buyer has paid, you'll need to fulfill the order.
Hi @zacharylucas62 Is it the Pokeman TCG? If so, they didn't bid 6 times. They bid once and the other five were the eBay automatic bidding system using more and more of their maximum bid in reaction to bids being placed by others. To be a successful eBay seller, you must understand the eBay bidding system including automatic bidding. Click the number of bids, and it will reveal the Automatic Bid History. I agree to cancel the transaction At Buyer's Request, and you will get your seller fees refunded and not get an account defect. Good luck!
ps, know that you are selling in a trouble prone category. The buyers are often inexperienced and do not know eBay Policy, Protocol, and Procedure. In your category, it is even more imperative that you understand how eBay works. Start here: https://www.ebay.com/help/policies/selling-policies/selling-policies?id=4214&st=3&pos=4&query=Sellin...
Partial Bid History on your item:
