cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Buyer sent wrong address still wants item. It was returned to me for Insufficient Address

Any way to keep buyer from having to incur more shipping?  They are in another country and used a forwarding company.  the address provided was incorrect. I shipped item, it was returned due to IA. Buyer still wants item. Is there any way to reprint a shipping label with the correct address? Or will the buyer have to be out the additional shipping for the second try?

Thanks 

 

Message 1 of 3
latest reply
2 REPLIES 2

Buyer sent wrong address still wants item. It was returned to me for Insufficient Address

@oct3099 

Cancel the transaction due to "problem with buyer's address".

Relist it. If the buyer wants to repurchase it, they can do so using the correct address and pay again to have it shipped.

lady_madonna
Volunteer Ebay Community Mentor

Message 2 of 3
latest reply

Buyer sent wrong address still wants item. It was returned to me for Insufficient Address

Thank you.  

Was hoping I could make it work somehow without her having to pay for shiipping again.

Have a great   night 

 

Message 3 of 3
latest reply