Buyer sent wrong address still wants item. It was returned to me for Insufficient Address
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‎02-26-2025 05:15 PM
Any way to keep buyer from having to incur more shipping? They are in another country and used a forwarding company. the address provided was incorrect. I shipped item, it was returned due to IA. Buyer still wants item. Is there any way to reprint a shipping label with the correct address? Or will the buyer have to be out the additional shipping for the second try?
Thanks
Buyer sent wrong address still wants item. It was returned to me for Insufficient Address
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‎02-26-2025 05:19 PM
Cancel the transaction due to "problem with buyer's address".
Relist it. If the buyer wants to repurchase it, they can do so using the correct address and pay again to have it shipped.
Volunteer Ebay Community Mentor
Buyer sent wrong address still wants item. It was returned to me for Insufficient Address
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‎02-26-2025 08:48 PM
Thank you.
Was hoping I could make it work somehow without her having to pay for shiipping again.
Have a great night