cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Buyer provided wrong address and wants me to refund or send to new address. Please see below.

I mailed to the address on the order. He paid 10.65 for priority mail for a 2.59 lot of 4 items.  Please advise.

 

New message from: gaco-634334 (2)

This was shipped to the incorrect address and has been sent back to you as undeliverable. Please reship the item to the correct address or just cancel the order and issue a refund.

My correct address is xxxxxxxxxxxxxxx, Escondido, CA 92026.

Thank you.
 
Reply


(4) Vintage Orange TUPPERWARE Utensils Tools Spoon Rest, 2 Strainers, Funnel

Message 1 of 3
latest reply
2 REPLIES 2

Buyer provided wrong address and wants me to refund or send to new address. Please see below.

@justdee1010 

Inform the buyer that you were required to ship to the address Ebay provided at the time of payment.

If you receive the returned items, you can cancel the transaction, issue a refund and relist so the buyer can repurchase the item using the correct mailing address.

lady_madonna
Volunteer Ebay Community Mentor

Message 2 of 3
latest reply

Buyer provided wrong address and wants me to refund or send to new address. Please see below.

Thank you. I did this. 

Message 3 of 3
latest reply