Bought an item that doesn't fit.

[*woodshollow*]

Bought some used parts for my motorcycle. Seller listed the part number and Ebay's guaranteed fit said it would fit. When I received the item it did not fit. Filed a claim with Ebay and now a few days later the case is closed and I am stuck with parts that don't fit. There seems to be now way to get a live person on the phone to find out why they don't honor their Guaranteed Fit policy?

"Fits your 2017 Harley-Davidson Ultra Limited" - 

Returns

Returns

No returns, but backed by eBay Money back guarantee

[golfingaddict]

What is the item number?

That seller does not offer returns.

Did the listing specifically state that it was part of the Guaranteed Fit program?  Not all items qualify.