Shipping

Forum Posts

Sorted by:

Return shipping in sufficient address

Buyer forgot his Apt. # on address and item returned. Can I put his Apt. # on package and resend or how to handle?

Mail forwarding policy?

Most items are not shipped to my country and I want to use a third party shipping service. What is eBay's policy on such services? I'm afraid of breaking the rules, what is my correct course of action in this situation?

Seller's internation FedEx label has a tracking number that FedEx cannot find.

I have a package being returned to Japan. The seller posted the return label. I dropped off the package at a local fedex drop center. Now, the fedex tracking number cannot be found by Fedex. I went back to the location where I dropped it off (I saw t...

Free Shipping : Are there ‘hidden’ fees?

Hello. I’ve seen/heard on other secondhand platforms that if the seller offers free shipping that platform will take a cut out of the earnings. I think most of it is due to them using the platform’s shipping labels but I’m unsure if they still do eve...

Will Fedex charge Additional Handling Surcharge for a 2-lb triangular tube 37" long, 7"x7"x7" ?

Fedex shipping - my own package - a triangular tube. Will Fedex charge me an Additional Handling Surcharge for a 2-lb triangular tube 37" long, 7"x7"x7" ? My understanding of the confusing Fedex manuals is that the surcharge is triggered when the len...

Tracking shows item arrived to completely different country

Hello everybody, so , seller provided me with an international tracking number couple of weeks ago and it shows destination to israel instead of Saudi Arabia, tried to contact eBay customer service but i cant reach to any eBay agent.Now tracking show...

Alert Unpaid postage, item will not be delivered Label bought thru eBay

So a package seemed to be sitting since 1/29 with no scans until I learned the trick with FedEx/USPS tracking.https://community.ebay.com/t5/Shipping/Be-careful-with-FedEx-Economy-handled-by-USPS/m-p/34937588#M499048 When I went to track it using the ...

IS EBAY STILL USING GLOBAL SHIPPING?

I received a message from eBay stating I lost my Top Rated status in the Global market for not responding to two seller requests. I still have Top Rated status in the U.S. eBay handles all the shipping for my international purchases. If there is a pr...

USPS Ground Advantage Delay to the Islands: Issue Regarding Ebay's Expected Delivery Estimates

I have an issue with ebay's estimated delivery times. They are merely estimations, and should not be hard expectations of when the buyer will receive the item. However, Ebay's refund policies conflict with this notion. I have an item being sent to Ha...

Hoping this is a good sign with USPS

Had five packages coming from CA to VA, so East to West Coast. All Priority. Four of those packages are said out for delivery today which means it only took two days. The other looks to only be a day away. This is a change, as lately these packages h...

USPS Returning Single Sports Cards for Additional Postage!?

I'm in the same boat. Just this week, I've had two orders returned for additional nonmachinable postage. Both orders were a single card in a flexible card saver (not a toploader). I repackaged it, reprinted the original label, and put it back in the ...

Error: "It was not possible to generate the label. This address was not found in this city"

All - A buyer has an address that doesn't register when I try to purchase the shipping label. I reached out to the buyer to double check their address. They shared its a country road. I'm hesitant to bypass the paid shipping option as I'm on the hook...

Ebay international shipping: What happens when the weight is underestimated in the listing?

As a US seller I estimate the weight of a package when listing, and sometimes the final weight is more than what was listed. Sometimes at the last minute I decide to change how I'm shipping an item say from a padded envelope to a small box. For items...

Fed ex overcharged me 430$

02-04-2025I received an underpaid charge to my account for $409 from FedEx. They claimed it weighed 90 pounds although it only weighed approximately 9 pounds. I appealed for 2 months to no avail fknally someone named Jeff who works these situations t...

Where to Scrounge Boxes to Ship Large Numbers of Magazines

Looking for tips where to look for boxes: Walmart, Aldi, Sam's Club, Dollar General, etc. ??? What I'm doing now regarding Stack Height of mags:<2" - Using special offer 60¢ cardboard mailers on Amazon.<5" - Using USPS Medium Flat Rate Box - TOO expe...