Shipping

Forum Posts

Sorted by:

Resolved! Can I use any box for USPS Ground Advantage? Specifically a 7in x 4.5in (5) x 2in

I'm looking to sell a phone and have two boxes with similar dimensions (7in x 4.5in (5) x 2in - 4.5in is rounded up) that were used for phones in the past (shipped via UPS Ground). Can I use these same boxes if I were to ship with USPS Ground Advanta...

Why is ebay placing some of my orders to ship Saturday???

I have 2 days handling and usually anything sold on Thursday is not due to be shipped until the following Monday, but I just went to do a label for tomorrow on an order I got today and it says due out Sat 26th!!! I often ship early and sometimes even...

Resolved! Package Dropped off at PO, Scan Delivered Same Day

Order from last night dropped off today and its scanned delivered in NY. LOL My buyer reached out asking what the heck. Never in all my years of shipping has this happened! I assume it will be updated but... Anyone else had this happen? Did it start ...

Can QR printed label at PO be voided if not used?

@wastingtime101 Seller @asru615 had post office print an ebay label from a QR code, but did not use it as it was not correct. PO clerk said she void it. Now it can't be voided on ebay, which I assume was because it was considered accepted when printe...

Package not found

I ordered an item last week and it says it would be delivered via USPS, got the delivered message--no package upon checking immediately. Called the post office, they said that it was delivered to a different adress other than mine listed on profile. ...

Fed ex smart post is a bad idea to use

Being a buyer . I have found too many issues with receiving items when sellers uses Fed ex smart post . I have had no issue with local Fed ex . Or usps or ups . But smart post is not good . I think I have received maybe one package from a seller usin...

Fees for canceling an order...

My listing state shipping only in the contiguous US. The buyer live in Puerto Rico. I had to cancel the order because first, the cost for postage is only inside the US. When I canceled the order, I think it charged me $2.00. Why? Or am I mistaken on ...

USPS delivered to wrong address and denied my insurance claim

I had to refund a buyer and file an insurance claim with the USPS because they delivered my package to the wrong address.The USPS Supervisor tried to get it back in person at the house where it was delivered, but the rotten recipients wouldn't turn i...

Do you get a defect if usps didnt pick up package request?

What happens if you have 1 day handling time and usps doesnt pick up the packages from the pick up request? Do you still get a defect on those packages?

Can't Send International Shipping Invoice

Hi Everyone! I had someone in Canada purchase 2 items from me yesterday. I went to send them a combined invoice, but when I clicked on the "send invoice" link this message came up: "Invoices can't be sent for eBay International Shipping orders". I im...

Puerto Rico is NOT International shipping

This really infuriates me. eBay's Global Shipping Program has decided to place Puerto Rico (US Protectorate) under "International" category. Now, why is this? How is a US territory "International"?Because if I pay $68 US dollars to have something shi...

USPS Ground Advantage routing!

I am hoping this is just an exception. But, just had to share! I live in a medium size city. Received an order last week to mail a small parcel to an address in our city. Not only to the same city but to the same zip code, so all mail come from the s...

Some how I now have a ton of shipping policies...that I don't want

TIA. How do I get rid of them? Now when I go to list in the app. when I add the weight and dimensions of my items when I click shipping options instead of all the services being listed i now have a ton of polices to choice from and i cant figure out ...

No update about my item once it reaches Global shipping center

Dear Ebay, once I purchased the item under global shipping, I was getting the tracking updates from UPS and Global tracking number till my item reached the Global shipping center Erlanger, KY but as soon as it shows my item delivered at this location...

Resolved! eBay Standard Envelope tracking has stopped working all together

Going as far back as the 7th not a single eBay Standard Envelope has tracked causing problems already.I am not asking for community forum members gaslighting me and trying try to explain how ESUS works. We know. 25 years on eBay. Not here for lessons...