Selling

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Shipping

When buyer pays shipping, can they choose whether to include tracking or not?

After being on Ebay for 25 plus years I have received my first below standard, I was a power seller until I couldn't mail ever day had to change to 3 day shipping. Was changed to above average OK. When Ebay decided to list items again for you but neg...

Buyer provided the wrong address

I have an interesting dilemma. I had a customer message me bout some items I have for sale. He asked me how many of them I had and I responded to him with the quantity listed in my listing. He asked if I could do a discount. I sent him an offer with ...

Feedback numbers?

Under MY EBAY my feedback shows 4535Under SELLER HUB my feedback shows 4611Why the difference?On my feedback page shows Total feedback 5098 ( I understand this number being larger, due to repeat buyers leaving more than one feedback within a week) Bu...

Your prices are 24% higher than similar items... is this new??

HI there! I'm a newer seller (6 months) and I just started getting this "alert" on my Listings page ... Your prices are 24% higher than similar itemsThere is an Adjust Prices link but when you click it, it just errors out. Is this new? Or is it just ...

Looking for a scripted response to give buyers about slow USPS shipping

I think USPS shipping delays are happening to me more often now that I'm looking to craft a scripted response to these buyers who message me commenting about the slow delivery. I've been noticing every buyer who has this issue experiences the trackin...

Why is my feedback rating going down?

For some reason my feedback rating has dropped down to 98.9%. I only have one negative which was months and months ago, no neutrals and the rest are all positive. What’s going on?

Buyer returned as INAD, and im missing a cable

continuation of this post (https://community.ebay.com/t5/Returns/No-return-policy/td-p/35048557)so the buyer returned as INAD even though everything shipped as shown in photos or the description, i did receive everything except for an hdmi cable. pre...

eBay up and running Grant?!?!?

Hello Fellow Ebayers,Has anyone applied for the Grant EBAY puts out offering $10,000 ?Are they just giving it away? Do you pay eBay back?Been curious Thank you Happy Selling

Resolved! how to add postage charges in a listing that has already been paid ?

Hi there , I made my first listing and took my first order . Item located in Greece . Buyer paid for the product but not for postage , as long as I wasn't aware of his location , at the time of listing . After completing the order and paid for it , I...

I have 2 wave runners that I would like to sell locally

Resolved! Buyer wants to buy but Ebay tells her she has to wait 10 days

I have never heard anything like that. A buyer received an item from me and when she received it she wanted to buy more, She states she is getting a message from ebay stating she has to wait 10 days to buy more from the seller. Has anyone ever heard ...

Return Policy: do you take returns? Free returns? What works for you?

I recently saw a post from a new seller getting slammed with returns in clothing as the seller was doing free returns. Sellers jumped in and advised the seller- to swiftly switch to PAID returns. Seller did. Return problem solved.So question, do you ...

Protection for Selllers

Hi all!If a buyer returns an item and inside the parcel is something else what protection to the seller eBay provides? How a seller can be protected by a scammer buyer?

Is This the New Tariffs Thing?

I kinda had a good sale...until I saw the VAT.I never notice it this high.It does take a bite out of the final total I receive.Would this be a new tariff thing?I sold before to this country but never notice it this high.If I had item + shipping under...