Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em because I am noticing all of the privileges that they seem to acquire are privileges that they are widely abusing unfortunately hurting the little gu...

Issues with bad buyers return fraud

We are having issues with these 2 orders:04-11275-48181 and 26-11378-50104Ebay moderator: Please view our Customer Service Chat Transcript - SR# 1-476686833331 and SR# 1-476980622631 for exact details that we've encountered. We have documented proof ...

Popup Ads, in particular Freeshipping.com

Since the first of the year, I have been getting so many popup ads when I'm posting on Ebay? Does anyone know how to block these? Is it possible? Thanks, R

TCG Authentication tag not showing

I'm a new seller on eBay and just found out about the authentication process. I had a $450 card sell that way which alerted me to the process. It all went fine... I moved a 6k card out of a group sale to have it sell that way too but no authenticatio...

Buyer asking if stores are closed on eBay

Is this glitch still ongoing? Repeat buyer messaged me about one of my listings asking if my store was open so she could purchase or if I was on vacation, when I would re-open. My store is open and I sold a couple of items this morning. She stated sh...

Sales limit increases

Hello. Reached the original limit on sales . Made a request to increase the limit, it says : Your limit has been increased, but it remains the same . How can I increase my sales limit? Thank you.

Resolved! Inaccurate book information provided by eBay

eBay insists on inserting inaccurate information into book listings, contradicting the accurate information provided by the seller. This confuses the buyer and makes the seller look like an incompetent idiot. Can anything be done about this?

Resolved! Require immediate payment with Buy It Now..... OR NOT?

Hi, wondering what other sellers think about (or if there is some sort of consensus) whether or not it's better to "Require Immediate Payment" when using "Buy it Now". I've always just required it, but now I'm wondering if perhaps it's better not to....

Buyer scam

Just received an offer to buy an item I am selling. The buyer instead of messaging me selected to make an offer for the exact buy now price. In his message he/she asked me to send current pics of the ítem but to an email address on their profile. I t...

so upset and want everyone to be aware ...

I sold an item (japenese porcelain bowls), when the buyer received the item, much to my surprise she filed a claim of Defective (they had 'bruises), and wanted a full refund. she sent pictures that were my listing pictures and I could tell they were ...

LOSING FEEDBACK -WHATS UP WITH THIS NOW!!

Its bad enough trying to adapt to all the changes made by ebay and the dragged out navigation process to list items. Then my mistake of shipping an electronic stereo component from Canada to Calif to receive that dreadful email from ebay saying the b...

Buyer pays return shipping my first return

In my adds state buyer pays for return shipping. How do I go about collecting the shipping fee from buyer. Thanks as this is my first return from a buyer.

Listing Pictures

Thank You to whomever at ebay fixed the photo/picture mess on a listing page.

Ebay charged from me additional fees 6% for bellow standards

I checked last transactions and found additional 6% fee cause i am bellow standards seller. My rating was lowered for such cases as: 1) There were 4 listings with a response to return the buyer outside the eBay regulations, because there was no respo...

Buyers are starting to get the message and getting aggravated

Buyers message"Thank You for letting me know this information and adjusting the shipping. Yes I did try and click on the link to request a total for combined shipping and it would not let me. EBay has a real situation here that they need to address a...