Selling

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"Using USPS will kill your business!"

This is actually what a buyer messaged me today because apparently he is upset that his package is tracked as "arriving late" in the status page. His message continues by saying "You need to do better, use UPS or Fedex! No one will ever buy from you ...

Buyer scamming/idiot didn't read description 'for parts or repair only'. Can't call eBay anymore?

Haven't been selling for a while. I sold like $280,000.00 gross profits on eBay since like 2005 and recently sold an mp3 player As-is for parts or not working (and listed under that condition) and I CLEARLY described the issues with the mp3 player an...

sending offers on sale items

I've been sending offers to items on sale, using Ebay' s maximum discount usually. This strikes me as a dumb thing to do, a double discount. I like to keep the send offer list trimmed. I guess I could just not look at it. Do you also pull that stunt ...

Resolved! Increase in cancellations after auctions end?

Sellers, I sell (occasionally) high value camera items to support a musuem. In the last month I've had three cancellations ($2300 in sales) AFTER the items ended. These cancellations were not from low-feedback buyers. Two of the three high bids appea...

What is your take on this

My husband and I have been reselling for about 6+ months now, and we’ve officially reached the point where our profits are enough to cover our rent! That’s huge for us. It’s been a grind — hours of sourcing, listing, packing, and posting on social me...

Resolved! UPS Falsifying Dimensions and dinging every box

UPS is at if again Falsifying Dimensions adding just enough inch to make a box oversized , charging me $160x3 for 3 boxes I already paid $95-120 each for. They add 1-3" per side just so it magically hits the oversized fee and ding me. I'm obviously g...

Package stuck at notorious Indianapolis USPS hub

According to local Indiana news this USPS facility is not functioning properly. My package gets updated every day but never leaves Indiana since Feb 6. The news reported that Indiana businesses that have to ship multiple items through this facility a...

Buyer asked to cancel after I accepted their offer saying payment wouldn't work.

I accepted, not sure if canceling due to lack of payment even matters anymore. BUT now he's sending me offers again 20-30% lower than the offer I accepted, and his payment issues seem to magically gone away really fast. Block him?

Been meaning to ask this for a long time - can I advertise my other ID in my listings?

Hello, I manage several ebay ID's, and have always wondered if it is ok to add a sentence to my listings stating something like - "for more fun items see my other ID (Name)". Do any of you do that? Thank you!

Late Shipping Ding

Hello all, longtime eBay Seller here since 2008. I just sold an item that the Buyer has asked me to hold off mailing until years end, as they're moving. I'm happy to do this to facilitate the Buyer. However, I DON"T want to be dinged by eBay for a 'L...

Buyer cancellation request reasons

Are these reasons prefilled for the buyer to choose from or does the buyer manually type it in? I'm not referring to the comment field for the buyer to type. The most common reasons I get are "order placed by mistake", "wrong shipping address", "wron...

Buyer is claiming item wasn't received, but box doesn't look tampered with

This is an item I sold for over $200, and I included a free gift with purchase as a thank you to the buyer. I mailed through USPS, and bought ShipCover insurance because of the high value of the item. I even took a video of my packaging process in ca...

Well, This is a new one!

I had a customer open a return for a NAD. nothing wrong with the products at all. I'm thinking she got them cheaper and that was the reason for her return. Anyway, instead of the packaging it was received in, she used another box and wrote out our ad...

Excessive shipping quotes

What is going on with the shipping quotes?In the past week+ items that I post show incredibly high shipping costs.What the calculator shows as $8-10, buyers see a quote of $30+!I had one customer who I had to beg to make the purchase, promising that ...

Resolved! First Negative Feedback

Hello all, I am new to the eBay world and unfortunately have received my first negative review today. After reading the buyers feedback, I can understand that they may not be happy but I had not received any messages from them at all before the revie...