Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Anyone received email from eBay to recertify your information for INFORM act compliance?

Earlier today I received a message from eBay asking me to recertify my information for INFORM act compliance. It is the first time I received the email. I think I meet the minimum threshold to require the certification which is $5000 sales of new ite...

Selling

When selling, why does someone ask for a photo of the item next to a piece of paper with their name and the date? Is it some sort of scam?

Resolved! WHERE IS THE HELP!!!!

Seller and buyer here, using ebay for well over 10 years. but no one works at ebay. **bleep** am i paying them fees for, if there is no LIVE person to chat / call / email hell I'll fax my issue. But good luck finding a number/email/or live contact. C...

sold autographed item- buy wants to return

Hello, I sold an autographed sports item for less than $50. It was listed in the selling description as not authenticated. Seller wants to return because he says "per JSA" it is not authentic. I did not see it signed, but believe it to be authentic, ...

Listings no longer showing number of items sold?

Just noticed this tonight - and it is only on Chrome (also Chromium). Now when I click on any item for sale - it tells me the number of items still available, but the sales history is GONE. Still shows in Firefox though. As a seller, I have some item...

Pricing?

During the Amazon boycott do you Price match?Thank you,

Business Policies not showing up?

I wanted to adjust some business policies but it looks like Ebay is updating it. There are buttons you can choose now for either shipping policies, return policies, payment policies or all policies but when I choose a category, none of my policies sh...

RECEIVED ITEM THAT I DIDN'T BUY

First - does anyone know why I have to log into eBay to use this forum when I'm already logged into eBay? Weird. I received a pair of martial arts swords that I didn't buy. The return address on the label is for a man in California. I looked the swor...

Bookkeeping and inventory software recommendations

May I get a short consensus for which bookkeeping software my fellow sellers are using?

I received unfair negative feedback

HelloI recently sold a watch, and the buyer gave me negative feedback, saying the crystal was broken.But if you see the photos, the crystal isn't broken.What can I do?Should I call eBay to remove the negative feedback?Thanks.

Package stuck at notorious Indianapolis USPS hub

According to local Indiana news this USPS facility is not functioning properly. My package gets updated every day but never leaves Indiana since Feb 6. The news reported that Indiana businesses that have to ship multiple items through this facility a...

I think request for return is ridiculous and refused to issue a refund

After I was paid the money buyer claimed the item was not as described. I told her that it was as exactly as described what was listed in selling in the description is exactly what I told her. I checked it myself before I sent it. She claims one lens...

Unreasonable Buyer Return on Item Listed in Correct Description

Hi, I recently came across a buyer that wanted a refund for an item that has a few cosmetic defects, but falls under the category of 'Used' because it is fully functional and works as intended (PS5 controller, I'm the second owner and the condition I...

The importance to you of "things" -- does it affect sales?

Just read an online essay about estate sales. One line caught my eye: "But maybe this has less to do with death, and more to do with stuff -— the way, despite its utter futility, we try our hardest to love it into life." Reminded me of a conversation...