Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Payment Hold prevents me from shipping item to buyer

How do I 1. contact a human to assist me 2. How do I refund the buyers money because I cannot ship the item as the payment is being held for two weeks3. I have a stellar record for shipping and I do not know why the buyers funds are bing held for ove...

Im a little confused

I know this won’t change a thing but I’m just trying to see EBAY rational. buyer pays for item payment goes into pending for two days. I get it takes a second for the money to transfer . Except that I get emails about using that pending money and buy...

The new Refund The Buyer page another degradation

Can Ebay explain why it is better for me to have to go through THREE pages now instead of ONE to refund a customer. Now I am unable to simply put in the refund amount. I have to break it out through all the items e.g., I have a combined order and I w...

Item arrived after refund issued.

Buyer made a purchase that they got refunded for it not arriving. I appealed and won and have been refunded. The item showed up today, how can they pay eBay back?

Flowers and Bees

Why do you make us click bees and flowers? You are wasting my time. Every day, multiple times a day, you make me click this pointless crap. I've clicked flowers and bees so many times I see them in my dreams. And no don't change it to something else....

What happens if a new buyer purchases from a new seller and wants to return?

What will happen if a new buyer buys from a new seller and a dispute occurs between them and a case is opened with whom does eBay stand in this case, since both parties do not have any reputation on the site and both of them have zero feedback?

Top Rated Sellers should get a A LOT more discount on selling fees

I have 100% positive feedback and am a Top Rated Seller . But I get no meaningful discount on the hefty fees ebay charges. I am far lower risk than the typical ebay seller. I also resolve issues on my own without needing to involve ebay support. But ...

ebay preowned clothing ad campaign Nothing to Wear, something to Love

https://www.marketing-beat.co.uk/2024/04/30/ebay-nothing-to-wear-spot/ Nice to see ebay advertising pre-owned clothing. Sad to see it is only in the UK.

Quarterly Coupons for Top Rated Sellers

Does any other of the probably millions of top-rated sellers feel insulted that our $25 quarterly coupons have not changed for years, while eBay's shipping supplies have gone up astronomically?

Account restricted and payout on hold.

I’ve been on eBay for about 5 years but just recently started selling off some stuff I had around the house as I was cleaning up. It was fine until I switched from T-Mobile to Verizon and was given free phones from Verizon to sign up. I had my 4 old ...

Grace Period for Top Rated Seller Status

Hi All: I'm a Top Rated Seller. I got this message from Ebay today--but when I look at my seller dashboard I don't see anything that would put me in this situation. Any ideas about what could be going on? Thank you. We see that you have a great track...

Partial Refund on a Return Request?

I have free returns, which use to qualify you to offer a partial refund, but when I click on Refund Now (without a return), it defaults to a full refund. Or do I have to click on go to the next page to see the option? Don't want to do that unless I a...

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em because I am noticing all of the privileges that they seem to acquire are privileges that they are widely abusing unfortunately hurting the little gu...

Feedback and phone and chat

Well ebay phone support is at 11:50 AM saying that is past operating hours. So I have to chat. Buyer supplies wrong address and asks us to ship to a different one. Reported buyer. Cancelled sale and told them to re-purchase with the proper address. B...

Ebay sues Amazon over 'orchestrated campaign to poach sellers'

Online marketplace eBay has filed a US lawsuit against Amazon, claiming the retail giant used its internal messaging system to poach sellers.The lawsuit alleges that Amazon representatives signed up for eBay accounts and sent messages to persuade use...