Selling

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When to Give Partial Refunds For Returns

We sold a pair of shoes, new with tags. We are well aware of the dry rot issue with older shoes and have learned the twist & bend method and that has taken care of pretty much all of our issues until now. So, not saying it couldn't have happened, whi...

Time away.

Was sick a few days last week.Decided to go to the doctor.Not knowing how serious my illness was, I decided to put myself on time away.I was rushed to rhe hospital by ambulance.Turns out it was serious.I'm still on the hospital.I may get s ding on on...

Shipping to aP.O. BOX IS blocked because it's a country on my exclusion list!

It's a P.O. Box in rural Colorado and P.O. Boxes have NEVER been on my excluded list. The only thing I have excluded is deadbeats., I can communicate with the buyer via email but I can't invoice or get a mailing address or create a nailing label. I w...

Account throttled? I sell trading cards and 99% the days I sell 10 a day...

I have about Top Rated Seller acct and 2,500 trading cards listed. I sell 10 cards a day. I'm thankful for that but it just seems odd. I don't mean an average of 10. I mean 10 everyday across the board ! So bizarre! When I got to about a thousand lis...

How to turn off Chat with eBay.AI on App?

Is there any way to turn off the AI chat feature when shopping with the app?It appears after clicking on a listing. The AI button floats in a very inconvenient location when scrolling down the page, especially for right-handed thumbs.

New U.S. customs regulations Temporary restrictions on postal goods shipping to the U.S. for privat

Hello, Im in Mexico City on august 22 2025, as usual, went to ship 2 orders to the U.S. via the Mexico postal service, I always do it that way with a tracking....they didn't let me send! they told me "all mail/packages to be sent to the US temporary ...

Resolved! Time away and Buyer wants to shop more They may check out early

I set my auction to end so to give 4 days for buyer to pay. Then I was going to do time away because I was going out of town. So this auction ends. Then I get the message Buyer wants to shop moreThey may check out early on auto pay. Where did this co...

Return Request for brand new item

I recently sold an 18 piece set of dishware, (supposed to have 6 cups and 12 plates) the customer just sent a message saying it is missing three cups, and asked if I want to send a partial refund for the three missing cups or have the whole thing ret...

Anyone else notice more Incorrect listing removals due to bad AI lately"

Over several accounts and 4 different categories we have had listings removed or hidden for completely inaccurate or bogus reasons and the ebay message says it was done by ebay AI. The listings are in no way a violation and the AI is picking up on th...

Resolved! Overseas Shipping

I have just read that the UK will pause all shipments to the US until clarity on tariffs is reached. This will affect all European goods bought or sent. Postal services in Germany, Denmark, Sweden and Italy said they will stop shipping most merchandi...

Ebay needs to dump AI

Ever since Ebay started using AI my views have gone in the toilet.25 to 30 items listed and maybe 3 will have views and very very few watchers.Sales are not just in the toilet ,they made all the way to the filtration plant.

Revising vs relisting?

Hey Hot Shot Sellers! OK OK So I've been taking your advice and finally after 2 slow months had 2 sales while I took a nap. And there's nothing like activity to motivate me to work on listings haha. I'm working on the major tweaking of listings that ...

Buyers bidding on auctions.. Want me to hold on because they want to buy more and combined shipping

I thought we worked it out, but they said they had to pay for second item, so I couldn't send an invoice with the combined shipping cost. Also, I don't know how to get credit for an item I had to use USPS to get a combined shipping cost. I am also ge...

Major changes being made for selling items from Canada

So for those who aren't familiar with my posts, I live in Canada, sell coins and stamps, and use a cross border shipper to be able to ship with USPS from Niagara Falls NY. As per eBay rules, if the origin of the package is in NY, then the item locati...

Do you think the steady increases in food, and other necessities are impacting sales?

Do you think the steady increases in food, and other necessities is impacting sales?I live the Tennesse, and the major food chains like Kroger and Walmart are continuing to raise food prices on a weekly basis. Clothing has go up as have our taxes (26...