Selling

Forum Posts

Sorted by:

How much are my buyers actually paying for shipping?

When I’m posting an item for sale and I click shipping option “Calculated: Cost varies based on buyer location,” does that mean a computer in California will show a different postage amount from what someone who lives near me, in New England, would s...

how to contact a member

how to contact a member to make a offer on an item i am selling

Auction winner asked to cancel (unpaid), I decline, now I can't cancel

I had a one-day auction, with an Australia-registered auction winning bidder (I am in US selling on eBay US), almost immediately after auction request cancellation because she apparently found out after winning that she couldn't use AfterPay. I decli...

"Boost" button on listings

Good morning,Suddenly all of my listings have a "Boost" button. I don't promote my items nor do I have any intention of doing so. The "Boost" button is not only annoying but it makes me feel like eBay is pressuring me to promote. Is anyone else deali...

how to print detailed transaction report and see all the info ?

got the info. downloaded into excel in csv format , I can SEE all the info. in my download but can't get it to print all the info. out . would like to have it all on one page and still be able to read it, if that's possible.Not used to printing these...

Arbitration

I am having issues finding the form(s) for filing an arbitration complaint against eBay. They keep removing listings as counterfeit that are not counterfeit and when I provide documentation, they fail to overturn the decision of their AI. I have cont...

How to quickly remove below standard classification

I recently had to move out of my house and downsize to an apartment. During which some of my items were placed in storage or donated because it was a quick move. I had 6 listings that I could not fill so I cancelled them and refunded the buyers money...

Why isnt ebay customer service open today?

I've tried calling ebay countless times today and Ill I get is an AI robot with long delays who doesn't understand english. After wasting my time over and over and over again, she tells me its outside of normal business hours. I need to speak to some...

How would you reply to this buyer?

I'm very pro usps.As a seller i've shipped thousands of packages with them with very few problems.Today I receive a message from a customer that simply says..."Hello! Well I got the hat but unfortunately it showed up like this." Of course i'm very so...

Package shipped November 19th, hasn't moved since December 4th

I'm the seller, like the title says did a pretty normal sale of a spare hard drive for $55 USD. Shipped next day via Fedex; it seems to have bounced around between Missouri, Illinois, and Kansas with the last update this: Thursday, 12/4/25 10:29 PM D...

Anyone Lose Access To eBay Concierge Customer Service Recently?

I received eBay Concierge Customer Service in 2019 as a perk for attending eBay Open in Las Vegas. It has been a great service. I do not have an Anchor Store, so I would not qualify for this level of customer service if it had not been given to me as...

AI pulling gun parts as "in violation" when there are no violations.

last 4 days ebays AI has pulled 30 items. I have been selling for over 20 years. I* know what is a violation and what is not, Over half of the items have already been relisted by ebay as "appeal granted". What is going on. The AI is learning ? OR jus...

Ebay Refunded Customer Even Though I Have Documented Proof Of Delivery

a buyer purchased an item from me within the last 30 days and there was a tracking mistake w/ the USPS system.I shipped the item in the afternoon to an out of state address and the next morning it was listed in tracking as "delivered, picked up by in...

Ebay's lost package refund reimbursement for sellers

What is the new policy for Ebay's reimbursement to sellers after refunding a lost item and then it eventually gets delivered to the buyer? I can't seem to find the details on the site. Google didn't help. Does an INR have to be filed for the Ebay aut...

What is your take on this

My husband and I have been reselling for about 6+ months now, and we’ve officially reached the point where our profits are enough to cover our rent! That’s huge for us. It’s been a grind — hours of sourcing, listing, packing, and posting on social me...