eBay

seller_news_team · ‎02-09-2021

From Andrea Stairs, Chief Marketing Officer and VP of Seller Community

In 2020, our seller community grew and succeeded in astounding ways despite the pressures imposed by a global pandemic. When buyers turned to eBay in search of what they urgently needed, our sellers were working round the clock to list and ship as quickly as possible. Our phenomenal Q4 results are proof that your grit and effort make a real difference.

Now, more than a month into 2021, we continue to benefit from tremendous momentum. An astounding 70% of people are now shopping online.

Our ability to seize this opportunity depends, as always, on the partnership with our sellers—a partnership built on connectivity and communication. This is why eBay's seller community is so integral and why I want to ensure it continues to grow and flourish.

When we foster true partnership and community, we

Create deep, meaningful connections.
Keep you up-to-date with information and inspiration to help you run your business.
Connect you with your community of like-minded sellers.
Listen to and respond to your feedback.

Seller Events

While we miss seeing you in person, this year’s slate of virtual events will bring us all together, wherever we are.

To make this a reality, I’m delighted to announce a new site for eBay Seller Events. A platform specially built to host our virtual events, the site features easy registration and a calendar for all our 2021 events. It’s a one-stop shop for all seller events.

Speaking of events, here’s what you can expect this year:

eBay Open Online

I have the huge pleasure of announcing that one of sellers’ favorite events is returning in 2021!

Mark your calendars, save the date, and get excited: eBay Open Online is coming to you August 3-5. And this year, it is 100% free!

Get ready for everything you love about eBay Open, all online. Expect insightful executive presentations, deep learning in breakout sessions, networking opportunities, and A LOT of fun.

eBay Open took a one-year hiatus in 2020 as we worked our way through the pandemic, but I cannot wait to take part in eBay’s largest seller event this year. Invitations and more details are coming this May.

I also want to mention that in 2021, eBay Open will be replacing eBay UpFronts. Traveling to cities around North America to meet sellers in their hometowns is a core part of UpFronts, and we hope to resume these incredible events as soon as it is safe for everyone to do so.

Monthly Seller Check-Ins

The entire seller community is invited to join us at monthly Seller Check-Ins to hear the latest marketplace and product updates from eBay leaders, get tactical selling tips, and discover how we’re bringing you new buyers. Plus, we answer your questions live.

These virtual Seller Check-Ins give sellers access to executives and industry experts in ways that would have been hard to come by before the pandemic.

If you haven’t already registered for the next Seller Check-In, coming up February 24, please do so now!

Seller Meetings

One of the greatest parts of the eBay community is how sellers support one another.

Seller Meetings are led by sellers in local communities around North America and are designed to help you grow your business and create lasting relationships with other eBay sellers. Find your local chapter to connect with like-minded sellers in your area.

Don’t see a nearby chapter? Use your knowledge to inspire sellers by starting your own Seller Meeting; we’re now accepting applications!

eBay Community

eBay Community is a vibrant hub of knowledge and inspiration, where eBay enthusiasts gather to learn and make connections. With over 23 million registered members, the Community offers invaluable advice across thousands of discussion threads, forums, and groups.

The Seller News Announcement board is the place for sellers to get the most up-to-date news on what you need to know and what you need to do. Make checking the board part of your routine, and learn about:

Protections for service disruptions
eBay news
Marketplace updates from Jordan Sweetnam
Inspiring seller stories, plus their personal tips and tricks for success

Our weekly Community Chats give sellers the chance for real-time talk with eBay staff. Join us every Wednesday from 1-2pm PT.

eBay for Business

If selling on eBay is your business, I encourage you to make eBay for Business part of your success plan.

Tap into seller stories, practical tips and tricks, and advice from other sellers, wherever and however you like to learn. Whether it’s on your Facebook feed, in engaging videos on YouTube, or on our podcast as you pack orders, eBay for Business is all about meeting you where you are.

Connect with us at:

Seller School

~~We are committed to ensuring that all sellers have the knowledge they need to succeed.~~

A few months ago, we launched Seller School, our free online learning platform, as a pilot. New sellers were able to get started quickly and experienced sellers benefited from the latest and greatest tips and tricks straight from the source.

Now, we’re inviting all sellers to try Seller School. Choose from over 50 interactive, self-paced lessons, videos, and more designed to help you thrive and grow. Whether you’re a beginning or experienced seller, you can take advantage of curated learning content built for you, anytime, anywhere, and 100% free.

Visit sellerschool.ebay.com and get started immediately, or register for a personalized learning experience with code learn2021. I encourage you to hurry, though, as this special offer expires February 15.

As I wrote when Jordan announced my new role as VP of Seller Community, I am committed to our sellers, and I am delighted to be a part of your community. I look forward to all of these opportunities to connect with you and learn from you this year.

Thank you for selling on eBay.

Andrea Stairs

CMO and VP of Seller Community

*Note to Sellers as of April 11, 2022: Thank you for using Seller School. Want to continue learning how to level up your business? Try eBay Academy today.