1. How do I access this feature?
This feature will only be available in the 6.15 (and newer) releases of the iOS and Android eBay apps in the US starting mid-April. This feature is not supported on desktop or mobile web experience.
To use image scan, go to the Selling screen in the eBay app. Tap “List an item”, start typing in your game name (e.g., “magic the gathering” or “mtg”) and a blue box will appear. Tap on that box to launch the image scanning experience.
2. What types of cards can I scan?
With the initial launch, this feature is available only for Magic: The Gathering. Pokémon, and Yu-Gi-Oh! will follow soon thereafter. Support for more collectible card games and sports trading cards to follow. Please make sure to scan physical cards only. Foil cards can be scanned but the tool may not recognize that it is a foil card. Please make sure to select the foil version match (if available) or add that detail to your listing’s item specifics.
3. What happens after I select a match?
Once you’ve selected the match for your card, follow the onscreen prompts to complete your listing. Then we’ll do the heavy lifting of carrying over the listing title and card details to your draft. Don’t worry, you can still review, edit, and add any additional detail you want — such as photos, price, and shipping — to your draft before publishing.
4. Why didn’t the thumbnail image from my selected result carry over to my listing draft?
The image that’s scanned is used to identify the card in our database and that image is not saved. We highly encourage all sellers to provide original images of the actual card that they are selling to demonstrate the authenticity of their listing instead of relying on generic stock images. Front, back, details, blemishes...your buyers will appreciate every detail. You are able to add up to 12 images in the app.
5. If these thumbnail images are not mine, will I get into trouble using them?
As we mentioned above, we highly encourage sellers to provide original images. The thumbnail images that are used in the matching process are for reference only and will not be carried over to your listing. Therefore you don’t have to worry about using images that are not yours on your listing.
6. What do I do if the tool doesn't find my card?
If there is a connection error or no matches are found, you can try to scan again. However, if after a few tries if the results are not what you’re expecting, there is a chance that your card is not yet in our catalog. For now, we recommend that you exit the experience by tapping the “X”, and resume by manually creating your listing.
7. Can I magnify the thumbnails shown in the matching results to get a better look?
No, but there are accessibility options on most devices today that allow for screen magnification or for the screen to be read aloud. Aside from this accessibility option, magnifying the images is not possible in the app.
8. Will my listing photos lose clarity when uploaded?
Yes, but the listing photos are resized to what is appropriate for a website. Also, if the image resolution is too low, you will be prompted to upload another photo.
9. I have some of the newly released cards but why can’t I get a match when I scan them?
As new sets and cards get released, we do our best to ensure the catalog is as up-to-date as possible. It’s likely the most recent or newly released set updates have not hit the catalog yet. Even if you’re unable to scan for a match, you still have the option to create your listings through the regular keyword input method. This way you can get your listing out to your potential buyers sooner!
10. What happens if a catalog item is incorrect and I get a defect on the sale?
We recommend you review all of the details within your listing and update manually if you’d like to change a detail. Please remember, when you tap “list my item”, you agree that you are responsible for the details on the listing even if we helped you fill out the form.
11. What happens if I select the wrong card from the options?
If you have selected a match different from your card, that’s okay! The item specifics can still be edited within the draft and you can make any changes you need to the title, description, or anywhere else you want to update to accurately match your item before publishing your listing.
12. Is there a better or cheaper shipping service that I can use for my trading cards?
Yes! We recently launched the eBay standard envelope shipping service for all our trading card enthusiasts. This service can be used for any trading card listing of a raw card (up to 3 oz) listed at up to $20.
