App keeps logging me out and eventually will not sign in
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-10-2019
10:47 AM
- last edited on
02-11-2019
12:29 PM
by
mobile_feedback
So, looks like EBay has blown it this time. The new mobile app for Android keeps logging you off everytime you move around in the app. Eventually it doesnt even recognize your user info. I have deleted and reinstalled the app and same. 15 years of EBay with 95 % happiness and success until now. If you don't fix this, I'll be Amazon's most increased buyer next month. Common EBay, get your **bleep** together
App keeps logging me out and eventually will not sign in
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-11-2019 12:52 PM
@keenkustoms03 wrote:
So, looks like EBay has blown it this time. The new mobile app for Android keeps logging you off everytime you move around in the app. Eventually it doesnt even recognize your user info. I have deleted and reinstalled the app and same. 15 years of EBay with 95 % happiness and success until now. If you don't fix this, I'll be Amazon's most increased buyer next month. Common EBay, get your **bleep** together
Thanks for the post. We want to look into this and have a few questions. Are you doing anything specific when the app logs you out? Do you see any errors? When the app is not recognizing your user info are you signing in with email or user ID? Any screenshots of errors will help us troubleshoot this.
