02-01-2025 04:07 PM
Hello,
anybody managed to fix this error: "Returns policy attribute returnDescription not valid on this site". This happens with the AddItemRequest:
<Errors>
<ShortMessage>Returns policy attribute not valid</ShortMessage>
<LongMessage>Returns policy attribute returnDescription not valid on this site</LongMessage>
<ErrorCode>21920200</ErrorCode>
<SeverityCode>Warning</SeverityCode>
<ErrorParameters ParamID="0"><Value>returnDescription</Value></ErrorParameters>
<ErrorClassification>RequestError</ErrorClassification>
</Errors>
This warning has been popping up for years but can't figure out how to fix it.
I also noticed that when I select the UK Site ID in the API Explorer, and then Account API v1 > getReturnPolicies. The Web Service URI endpoint is set to:
https://api.ebay.com/sell/account/v1/return_policy?marketplace_id=EBAY_US
but logically it should be EBAY_GB:
https://api.ebay.com/sell/account/v1/return_policy?marketplace_id=EBAY_GB
This inconsistency cost me quite some time to figure out, hope this can be fixed.
Hope somebody can help. Thanks.