The eBay Community

Arrogant buyer?

I'm getting an arrogant vibe from this initial buyer's message. The weird thing is that what he is asking for, shirt material, is clearly shown in the listing's Item Specifics as well as a line in the listing description. He must have missed it or so...

Why don't I see eBay ads on social media?

It's a huge missed opportunity. It wouldn't be hard or costly to create some fun ads that would engage all sorts of people. Show young people modeling their vintage fashions. Let them know Depop isn't the only game in town. Show people fixing their o...

INR Delivered by Other (No Carrier Match)

I got a INR request. The tracking number was uploaded since day 1. It tracked on Ebay and marked as delivered. The buyer seem weird since I sent the item. He/She was keep asking questions about the shipment. Once the item marked as delivered, the buy...

Buyer claims I sent the wrong item, but it has been 2 months since delivery

Buyer purchased a jacket 2 months ago and initiated a return today claiming I sent them a hoodie instead. Supposedly, they were on vacation and had not open the package until now. I received a photo of the item and it’s not something I have owned or ...

I need help with my first combined shipping on a variated listing

I have been able to successfully create several variated listings now but this is the first time I have attempted to do combined shipping. I went and changed my shipping preferences to allow it, chose the weight option and made sure I removed the “re...

What if a seller underestimates the cost of shipping? Is that cause to cancel a sale?

What if a seller underestimates the cost of shipping? Is that cause to cancel a sale? The shipping, after careful packing to avoid damage, creates a loss on the sale. Does eBay consider that like selling something not in stock? Penalty?

eBay Mag Thoughts?

Hey everyone, I was just wondering what are your guys' thoughts on eBay mag?Tried using it but couldn't seem to get the shipping to automatically calculate the price and it seemed like I had to manually enter the cost of shipping for each item for ea...

Store Newsletter Can't Send Until May?

Hi Everyone, I am writing this on April 1. I went to send a store newsletter to announce a two-day spring sale today and it is saying the earliest date I can send it is May 1st. I think there might be something wrong with the back-end. Does it mistak...