Hi there, gordo, and welcome to the Part Time eBay Sellers Group Home!
The OP (opening poster) of this thread posted in 2015 and guess what? ...he is still selling. If you would like help with selling strategies, just let us know and always remember that your profit is made when you "buy" your item, not when you sell.
Here is a real reason for the returns, problems and low sales, it has nothing to do with buyers not buying the same products as years ago or buyers trying to scam you with returns.
It has everything to do with what I'm about to show you.
YOUR LISTING
NEW 2-PACK MENS UNDER ARMOUR HEATGEAR PERFORMANCE 6"BOXERJOCK BOXER BRIEFS XL is inked to
Mens Under Armour O Series Boxerjock Alter Ego Batman 6" Boxer Briefs - XL
No longer says your selling 2 in the tittle and are they ego batmans?
Dickies The Classic Backpack - Choose Sz/color Scarlet Red One SizeNEW DICKIES CLASSIC CANVAS is associated with
BACKPACK / BOOK BAG AUTHENTIC - SCARLET RED
Yet you are not coming up as one of the sellers offering it, so no play for you
NEW WOMENS NIKE AIR MAX 1 ULTRA MOIRE RUNNING SHOES - 6.5 / EURO 37.5- AUTHENTIC
associated with
Womens Nike Air Max 1 Ultra Moire Run Running Shoes 704995-001 Sz 7 Black
Wrong size info so no sales, if you have the wrong UPC for the size 7 in your listing. If a buyer purchase from that listing with you asthe seller, its another return case
Your listing for NEW MENS SKECHERS GO GOLF ELITE-ACE GOLF SHOES - 11.5 / EURO 45 - WHITE / NAVY
is associated with and saying you are selling
Skechers Men's Go Golf Elite 2 Ace Shoes Size US 9 White/navy 54504 18730
Big difference in size the buyer who buys the size 9 are going to receive the 11.5...another return will happen and you and the buyer will have no clue.
Point is you need to not be upset with buyers and put the blame on the product page team. Your listings are messed up and not by you
Your NEW MENS HOKA ONE ONE CLIFTON 3 RUNNING SHOES - 14/ EUR 49 1/3 - $150 AUTHENTIC
is linked to Hoka One One Bondi 4 Wide 2e Grey Running Shoes Mens US 11/ EUR 45 1/3
Another SNAD return.
I can go through every single listing and show you why you are getting returns and less views......... It's not your fault and certainty not the buyer fault.
You MUST bring this to eBay's attention
Go through all your listings, you may have to take out UPC for now until it gets fixed, I went through all your several of your listings up to the NEW MENS HOKA ONE ONE CLIFTON 3 RUNNING SHOES - 14/ EUR 49 1/3 - $150 AUTHENTIC in your store.
Look at your listing eBay item number: 132719444611
Look at the top of your listing and see "
|Listed in category: Clothing, Shoes & Accessories>Men's Shoes>Athletic Shoes>See more Hoka One One Bondi 4 Wide 2e Grey Running Shoe...
Click on the "See more Hoka One One Bondi 4 Wide 2e Grey Running Shoe..." link at the top in the ebay category listing in that listing.
It's going to open up to a product page that shows you are selling: Hoka One One Bondi 4 Wide 2e Grey Running Shoes Mens US 11/ EUR 45 1/3
You are the seller of this product page and if a buyer purchases from that page they will be thinking they are purchasing size US 11 and will have no clue at all that they are actually purchasing Size 14
So when you ship the wrong size, the buyer will see after the fact in purchase history the did purchase the 14 and then freak out and say what they have to say to get the US 11 you probably doen't even have from you.
Several of your items are being sold on product pages you didn't make with the wrong products..
Check every listing you have that shows "see more..... and verify each product page is associated correctly with the right product specifics.
Thousands of listing are like this, don't hesitate to contact me if you need more info.
FYI.. on all the wrong product pages is a faint gray flag, click on it and it will open to let you tell them the product doesn't match, I circled it for you
@everything-from-trinkets-to-treasures wrote:
@texastradingoutlet2009 wrote:It would be wonderful if a liar's pants really were on fire!!! I've been running an eBay store for 10 years. We buy closeout items from a local vendor (primarily name brand wrestling and running shoes) and don't charge shipping, and do okay with those. The REAL issue is, eBay nixed its Restocking Fee option, which pretty much reimbursed us for our original shipping cost. AND NOW - in order to receive a 10% on final value fees AND to qualify as a Power Seller, we have to offer FREE - GOT IT? - FREE!! returns. Some fool buys a pair of running shoes (at least 7 photos are in the listing), then he/she opens a Return stating "I don't like the way they look". We pay return shipping and the idiot gets a full refund!!! SERIOUSLY, EBAY??????? Seems to me like you're TRYING to force sellers out.
It is as simple as changing your return policy to buyers pay return shipping for issues other than SNAD however you want to word it. No one is forced to give free returns for everything. We all makes choices to do that or not.
Ebay also allows you to make partial refunds and to even refund 50% in some cases. when offering free returns.
You can read up on all this in the help pages for returns and how to set it up.
... fixed it for you!
@everything-from-trinkets-to-treasures wrote:
@ijazzu wrote:@everything-from-trinkets-to-treasures
Just needed to clear up partials because it's son confusing.:
"Ebay also allows you to make partial refunds and to even refund 50% in some cases."
50% is for free return only and can not be appealed. All other partials must be within limits and can be rejected and eBay can step in if requested by buyer.
Your welcome, have a great night
Thank you but my post was directed to the poster and no one was confused and it was suggest to the OP to read about refunds by going to the help pages, which is the "best place" for them to read about all that information themselves and to decide for themselves what would be "best for them"...... using "ALL of the info ebay provides and options ebay provides" and not pieces of it copied and paste out of context, interpreted, or not in it's entirety.
This isn't a debate, you clearly put it out there that sellers can give up to a 50% partial refund in some cases without including those case are "only" if they offer free return shipping. While responding to @texastradingoutlet2009 who was upset about the free turns in the post you were responding to. No pieces of copied and paste out of context, interpreted, or not in it's entirety.
I'm not playing your usual insult before educating your self response game. The one that needs to read ALL of the 2018 update return policy page is you.
eBay streamlined the return policy May 2018 , Starting June 1, 2018 in order to do a partial refund up to 50% is only by offering free returns.
Read Up, here is the only return options now:
The five return policy options are:
- No returns accepted
- 30-day buyer-paid returns
- 30-day free returns
- 60-day buyer-paid returns
- 60-day free returns
Sellers choice is No refund or refund with buyer pays for any reason or free returns for any reason.
In some situations, you can issue a partial refund where you receive the item back used or damaged
https://pages.ebay.com/seller-center/seller-updates/2018-spring/simplified-returns.html
Most SNAD returns are automated, with a choice of auto auth, replacement or refund without a return.
Partial refunds up to 50% are only allowed if seller offers Free return shipping. what part of that is pieces copied and paste out of context, interpreted, or not in it's entirety? If you are going to insult know what you are talking about before you do. Twisting your comebacks is old and tiring, enough already, learn from you past mistakes, get current and get over it.
