Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Ebay Motors Guaranteed Fit Video appears to have been added to several of our listings?

Ebay Motors Guaranteed Fit Video appears to have been added by ebay to several of our motors listings at the second picture? Cannot be removed when editing the listing. Are we the only ones, what purpose does the video serve on every listing in ebay ...

Out of stock notification if using the "listings stay active when out of stock" feature

Hi everyone, I'm considering using the "listings stay active when out of stock" feature but I have one question.... when the last item sells, does Ebay send a notification I am now out of stock? So my intention is to just list that I have qty 10 of o...

Resolved! Getting a price for multiple items

Hi, I'm trying to create a listing; but due to size etc the items are in two separate boxes. I have added one box to the listing using the pricing guide. However when I add a second package it doesn't offer me the same services - can anyone help? How...

What are the grayed-out ads on our listings?

Maybe, someone has already explained, but I missed it. What are all the grayed-out ads on our listings? Where the promoted ads used to be? Are they changing something?

Item Specifics not updating

Hi, I was updating my item specifics after filling out all required fields and they are not updating after I click save. Any recommendations? Thanks,

Help! Sold item being returned to authenticator

I recently sold a Cartier watch with eBay's "Authenticity Guarantee". I printed the label directly from eBay so it had the correct info. It shipped to the authenticator, passed, and was being sent to the buyer, only now it is being returned to sender...

How do I stop "Allow Offers" from popping up all the time?

It's so annoying!! I o to make a listing. I work my way down the fields. I set an opening bid price, I select "Don't allow offers". I leave the pricing section to select shipping, and when I go back, now it shows that I allow offers. Every time I lea...

I try to first listing

I try to list item When I try the show the error please help to to sell Error is " To maintain a safe trading environment, eBay places limits on the number of categories sellers can list in. Currently, you do not have required permission to sell in t...

Cheap Shipping

I'm confused....I have a lot of used books to list. I don't understand how other sellers can sell a book for $3 and offer free shipping. And there are a ton of similar listings. Even with media mail rates, I can't turn a profit selling a $3 book. Can...

Working with a buyer on an item and another buyer purchased it

Has anyone else ever had this happen? I had an item listed and an overseas buyer was interested in purchasing it. We messaged back and forth over a couple of days while I tried to get shipping rates nailed down for her. I also lowered the price for h...

Resolved! Ebay cancelled a buyers purchase

We canceled a sale for your securityWe wanted to let you know that a bid or order for the listing below was canceled because of an issue with the buyer’s account:We understand that this must be disappointing, but unfortunately the buyer, redacted, is...

interesting. ebay app hides seller description but shows AI generated description w/o clicking

I just noticed that when viewing a listing on my phone android), the pages shows the complete item description without any extra clicks- BUT ONLY IF YOU HAD USED THE AI GENERATED DESCRIPTION TOOL. If you view a listing that the seller put time and ef...

Resolved! Seller Hub - Seller Level

When do transaction defects stop counting against you on the transaction defect report?

UPS Claim

I have gone to the UPS website and tried to process two claims. It tells me it can't be done. How do I process a claim from UPS through eBay

Ebay always sides for buyers favor

Buyer claims I sent an empty box. At first Ebay decided on my favor, Then their "backroom" decided in the buyers favor because he filed a police report. I try to appeal case but they simply won’t let me appeal. When I asked why did you decided with t...