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I've been using firefox with ebay for years.  All of a sudden starting a couple of days ago I've been unable to update or create listings because these are no standard / html tabs.


I consistently get this in firefox:



 photo ebay_html_zpsifftgw2y.jpg



instead of this:


 photo ebay_html_2_zpshrcmerze.jpg


It seems to be a browser issue because chrome works ok.


I deleted my ebay cookies from firefox but it did not help.  Is anybody else having this happen?

Selling discussion

Mar 31, 2015 6:05:48 PM PT

Firefox Issue Creating or Updating Listings



When can I use my buck? the picture followingScreen Shot 2015-04-02 at 12.49.57 PM.png



Bidding & Buying question

Apr 1, 2015 10:51:01 PM PT

When can I use my buck?

I stupidly purchased "Office Pro 2013 Plus" for $ 60.00 from this stranger.  The transaction went through and I could not cancel it.


I am sure this is a scam and microsoft will shut this down as soon as they detect it online (or after the trial period).

I cant discuss this with ebay!  There is no way to get to them!  Transaction ID is 5FU39502PR394923C.  Then ebay emails me with this CONFUSING message:


  The listing you're interested in is no longer available


We're writing to let you know that we've removed an item you recently won:
Microsoft Office 2013 Professional E-mail Delivery

Since you've already paid for the item, you don't need to do anything else. If your item hasn't arrived yet, it should arrive soon. If it doesn't, then you'll want to open a case in our Resolution Center. You can learn how to do this, plus find timelines for opening cases, at:

We wish you all the best on eBay and hope your future experiences are pleasant and successful. If you have questions, please click "Help & Contact" at the top of most eBay pages."


Last night I tried to cancel the transaction unsuccessfully.  I got this message from ebay!! :


Here's what we found for "I'm a buyer and I want to cancel a transaction"


Item: Microsoft Office 2013 Professional E-mail Delivery

Looks like you're not buying or selling this item. Choose another item, or look up an item number in My eBay.
There is no link to call ebay because they do not detect a sale has commenced!!! no shipping: it's emailed!!
This AM I was sent  Microsoft's download link in my in-box from the seller, along with the key.  NOW I tried to cancel the transaction again and got the same message.  It seems they didn't "ship" anything and ebay allowed paypal to pay the seller. 

$ 60.00 bucks?  Get real!  Help me someone, be gentile, I'm a nu-be.


Getting Started question

Mar 31, 2015 9:19:36 AM PT

Fraud Office Professional 2013 sale


This is what Google Trend says!

Put more preassure on sellers!!

You people can go deep more !! Yes! Great!

haahaha! well done ebay!




Unnamed image (17).png




Competitor Trend


Unnamed image (18).png




Unnamed image (19).png


Bye bye eBay!!!

Put more and more preassure on sellers!!


<script src="//www.google.com/trends/embed.js?hl=en-US&q=/m/02qbwdc&date=1/2011+51m&cmpt=q&tz&tz&content=1&cid=TIMESERIES_GRAPH_0&export=5&w=500&h=330" type="text/javascript"></script>

2015 Spring Seller Update discussion

This car must have been very expensive in its day.  The country setting is intriguing, as is the driver.  Anybody know the make and year?  What about the car to the left - is it the same?  Thanks for your help.


OLD CAR500.jpg

Selling discussion

Mar 31, 2015 7:12:09 PM PT

Looking to ID this old car



Good morning!

New to eBay Chit Chat & More ~ EVERYONE WELCOME!



Jewelry & Gemstones Board Group

Apr 1, 2015 12:45:51 PM PT


 photo thing_zpsjtplab3e.jpg photo thing4_zps41ldyfuj.jpg photo thing2_zpspv4fnruw.jpg photo thing3_zpsrl5k8hwb.jpg

Antiques discussion



Anybody having trouble getting started this Monday morning afternoon?

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

what is this cast brass piece, cam with a bunch of household hardware such as mail slots, switch plate covers.... measures about 4" x 3 3/4" too small for a mail slot.



Selling discussion

Mar 31, 2015 1:20:42 PM PT

Identify this cast brass piece please

I have been trying to find this logo forever.  Is there a forum that might be able to help?  Or maybe a website?

Appreciate any direction!  Maybe it's even a foreign language!!




Jewelry & Gemstones Board Group

Mar 30, 2015 8:36:46 PM PT

LOGO Board?

So I don't do repairs not even simple ones to scared of screwing it up.After my favorite necklace broke, I asked around on some collector boards and a lady in Seattle was highly recommended. So I sent off a few pieces to get repaired. Just got a call from them, they cannot repair my necklace:smileysad: Any thoughts or suggestions? She said the metal is too thick to be soldered and that using glue would not work.....I know she is probably right but I am praying for a miracle...It will be a few weeks before I get them all back, as they can repair my others...Simple gluing in stones and cleaning:smileyhappy:





Jewelry & Gemstones Board Group

Mar 31, 2015 1:47:35 PM PT

Repair or Pitch?


My Mom has had this vase for years and years. We have looked everywhere (in books, online, etc.) trying to find out the maker of this vase. It isn't porcelain but seems to be more like pottery. It is completely hand painted. We have just always been curious as to the maker as my Mom would like to search for more pieces.  Thanks again for any help you can give!  We really appreciate it so much!! asian_vase2.jpg

Pottery, Glass & Porcelain discussion



Reading is fundamental.

Good morning everyone.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Hey kids, I became obsessed with pools of light about 5 years ago.  The obsession waned about 2 years ago but on a whim I did a search for them tonight (specifically necklaces) and was stunned to see how many were listed that were not authentic.  I'm not naive,  I know that this happens but holy weasels!  I never saw this many misadvetised in all the time I was looking.  What is really disgusting to me are the folks that claim that their necklace is "genuine" or true POls.  Even more stunning are those with really high price tags.  There is a particular "high end" seller of these who seems to take liberal use of the description and in fact is being misleading at best.  True Pools of Light are undrilled quartz crystal orbs wrapped in sterling wire.  The more ornate sets have a fancy repousse floral wrap.  They date to the 1920's.  If they are drilled in any way they are not true pools of light.  I recently have seen several strands with a flower caps.  These are almost always drilled through the top to hold the bead.  The drill is shallow but still a drill.  Even if undrilled almost all the flower caps are newer; 1970's and many last week.  Another seller has an open back crystal necklace listed which would probably sell even better if it was listed correctly.  The strands with a wavy wire are all newer. 

I know I sound like I'm ranting and I guess I am.  I am just frustrated as a seller that there are unscrupulous sellers out there taking advantage of buyers.  I am a general dealer; I know alot about a little :smileyhappy: but I do have more than average experience with Pools of Light and encourage anyone out there to call sellers out on items they describe incorrectly,  It makes for a much safer marketplace.

Have fun out there!

Julia PAJUJU                    

PS  If anyone needs help with identifying or interest in bidding on POL's please feel free to contact me.  I am happy to help.

PSS I included a shot of my own personal POL's which I bought for myself for my 50th birthday, enjoy!

Pools Of Light


Bidding & Buying discussion

Mar 31, 2015 9:10:37 PM PT

Pools Of Light~ Real Or Fake?

Hi! Are there any Judith Leiber experts here? I have a friend's bag that she thinks is pretty special. She says it's probably one of Judith Leiber's first bags made in the 1950's or 1960's. I just don't know. I would like to find out more about this bag for her. It is, I think, alligator, and my friend calls it an attache. Here are a few pictures......








It measures about 16" x 6 1/2" x 10" plus a 5 1/2" handle drop. I've tried contacting the Judith Leiber museum in New York but they seem to be closed until Memorial Day. Anyone have any ideas? I can't find another example like this.


Thank you so much!



Fashion discussion

Mar 31, 2015 12:08:49 PM PT

Judith Leiber Bag ID Help

Thank you in advance! 



Fashion discussion




Oh my gosh, April already?!!  Well, let it rain GREEN on the Chicks because we can use it for sure.  This month, let's get our spring and summer items ready to roll out and catch the attention of buyers who are ready for this awful winter to be OVER!  Should be plenty of demand, right?


Join us while we talk, work, and live life.  All are welcome here--lurkers, please join in.  Don't feel that you have to keep up with everything, but we'd love to just have you say hi sometimes.


We have magic listing dust:






A lucky green goddess:







And of course, George, who's been our boyfriend for longer than we can remember:





Finally, here are some suggestions to keep the money flowing.  We've culled these from years of experience and hope you'll be helped by them!



 1. LIST AT LEAST ONE THING EVERY SINGLE DAY OF THE WEEK!  If you are like some of us here, and have another job, write things up and schedule them to launch on a daily basis.



 2. LIST IN A VARIETY OF FORMATS - Try some regular auctions, auctions with Buy it Now, Fixed Price, and Fixed Price with Best Offer. Not only will you get a better idea what works for YOU, but you'll offer buyers a variety of buying options.



 3. OPTIMIZE YOUR LISTINGS – By using the free Terapeak Keyword app (find it in the Applications tab), learning how to take better photos (there are free courses online), changing the keywords on your store pages regularly, changing the opening blurb in your store header regularly (web spyders love new content) and experimenting with price changes UP as well as DOWN!



 4. DON'T LET YOUR UNSOLD LISTINGS LAY AROUND - Check your My eBay page and click on Unsold...get those relisted ASAP! You've already done all the work, so be sure they're viewable by buyers!



 5. OPEN A STORE - If you are wondering whether you are better off with a BASIC store or a PREMIUM store, figure that if you have over 250 store items, Premium is a better buy....under 250, Basic is....this is at least a rule of thumb to get you started.   Stores used to be great places to put items and keep them available year round, but with the fee changes, maybe not so much.



 However, there are at least three really good reasons to have a store....listing fees are less if you have a store, your items can be separated into categories (much easier for buyers to shop), and you can run Markdown Manager sales.



 6. DEAL WITH BIDDERS, BUYERS, AND ANNOYING INQUISITIVE POTENTIAL BIDDERS IN A PATIENT AND FRIENDLY WAY - Remember that it's worth money in your pocket and life is too short to have your tail in a knot.  Write up that snarky reply, get a laugh at it, then hit delete.  Kill 'em with kindness :-)



 7. KEEP A POSITIVE ATTITUDE! This thread is all about MAKING MONEY, that's for sure, but we feel that being supportive of our Lister Sisters and Brothers helps ALL of us. Drop in and hang out! Venting is allowed, but take it easy on the drama, negative vibes and controversial off-topic issues such as politics and religion.



Fashion discussion

Apr 1, 2015 3:48:31 AM PT

APRIL Gotta Make Money Support Group

There's a "Vintage Coach Navy Blue Shoulder Bag Purse Flap Cross Body" bag. I'm wondering whether it has the elephant skin that we hear about.


Fashion discussion

Apr 1, 2015 8:17:57 AM PT

Coach? Is this "elephant" skin texture?

So the friction sniff they all smell the same so I tested with simichrome am I doing something wrong the first black is a no but all others appear as positive...P4010166.JPG




Jewelry & Gemstones Board Group

Apr 1, 2015 2:29:56 PM PT

Help with bakelite testing

 Of course not!




                     Post your finds here!

Jewelry & Gemstones Board Group

Apr 1, 2015 4:57:12 AM PT

Did I Really Find "THE" Octopus!

Hello everyone!


I require assistance identifying this copper/silver Dragon Brooch. It has no makers mark or other identifying markings. Maybe someone recognizes the style of this particular designer or has seen similar pieces? I haven't tested the silver yet. I also can't figure out the appoximate age and would love some suggestions. Thank you!IMG_4530.JPGIMG_4532.JPGIMG_4534.JPG

Jewelry & Gemstones Board Group

Mar 30, 2015 11:53:26 AM PT

Copper & Silver DRAGON Brooch


Jewelry & Gemstones Board Group

While my husband and I were out this past weekend at garage and estate sales I bought this. I just really couldn't pass it it up for the price. This was bought at an estate sale that had been going on for a day or 2 already and when we got there it was late in the day. I did not seek it out, but once I saw it I was mezmorized. I initially thought I "Oh man, look at all the pretty stuff stuck on there, that is sad". Then I thought "well if all those items were already damaged  or mismatched, that is a good use."   I love Christmas. Then add the shiney stuff! How could I not buy it? 


I was initially thinking of reselling it, now I am just thinking of my super blingy Christmas tree and where I should hang it this Christmas.


I do not know if any VCJ was hurt in the making of this project and honestly I do have very mixed feelings on items like this. In this case, the damage was already done and by the looks of it it was done in the late 70's or early 80's (judging by the label with the makers name). It may as well be with someone who likes it right? :smileyhappy:  The frame is kind of ugly, so I may replace it. 


I just wanted to share it here. I know when I see jewelry boquets I cringe and art made from VCJ. So I know all the potential feelings and thoughts an item like this can evoke. I do love Christmas and rhinestones though!


2015-03-31 20.27.16.jpg

2015-03-31 20.26.47.jpg2015-03-31 20.27.02.jpg


Jewelry & Gemstones Board Group

Mar 31, 2015 8:53:57 PM PT

VCJ Christmas tree art



Does anybody know the parents of this little birdie? 


Jewelry & Gemstones Board Group

Join us for Fardville's April's Listing Contest. 


In honor of our fellow ebayers up north who still have snow on the ground, our theme for this month is: 'Waiting For Spring To Arrive!'


List anything related to Spring.  or Winter.  or Waiting!


We do have a few rules.  Here they are:


1. 'LFVS' (Lilo's Fardville Sale) must be in the title for search purposes.

2. 7 Day Auction Format must be used.  You may add BIN

3. All auctions start @ $8.88.  BIN's must be a fardie number. Ex: $12.12, $18.18, $33.33, etc

4. Use an official Contest Logo in the description.  Logo at end of this post.

5. Auctions must be started on April 1st or 2nd, eBay time (PDT).

6. Please add the following disclaimer to your listing:   This auction is part of Lilo's Fardville Monthly Contest.  LFVS is an eBay recognized group of sellers that promote community values. 


The winner of the contest is the listing that ends at the highest price above the original start price.  Winner gets bragging rights and can pick the theme for next month.   We LOVE it when a listing fits the theme!


So spring through your house and find some widgets.  You never know, you might be the winter winner.


Here's the Logo:

Spring Snow April.jpg



Selling discussion

Picked up rhis creamer.  Looks exactly like a mustard pot I have.  Is this Mold 502?




Pottery, Glass & Porcelain discussion

Apr 1, 2015 11:44:47 AM PT

RS Prussia Mold 502?

There are a bunch of names and date around the front: W. Setna, Rocznice Przysiegi,  T. Kosgiuszki,  W. Krakowie, then  24. marca 1884.  The back has the date 1794 next to the soldier on the left, and 1831 next to the soldier on the right. Then under the eagle 1772.

Then below that date is a small placque with the date 1863 where 2 crossed swords come together. Any information would be appreciated. 






Historical Memorabilia discussion

 photo plate_zpsocywgoq2.jpg photo plate2_zps8npeznzh.jpg photo plate3_zpstyr5wpo6.jpg

Pottery, Glass & Porcelain discussion

Hello!  I have a doll that is approx. 24 inches. Marked Lili Ledy on back and back of neck. Can anyone tell me if she has a Name? And what the square holes on her belly nad back side are for? Thanks!


237 photo DSCN1641_zpsfycfrsv8.jpg

238 photo DSCN1642_zpsbywrjvba.jpg240 photo DSCN1646_zpsrifrp313.jpg241 photo DSCN1647_zpsngamwzpi.jpg

Dolls discussion

Mar 31, 2015 5:15:40 PM PT

Lili Ledy Doll

Anyone recognize this yellow block optic pitcher?? It is 8" tall at the tallest part and 5 1/4" in diameter.

Any help is always appreciated.






Pottery, Glass & Porcelain discussion

Apr 1, 2015 6:22:38 PM PT

Glass,, help ID yellow block optic pitcher

Hi can anyone help me ID this signature  of a pastel painting artist. Any info will help.Thanks.


Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album


Collectibles & Art discussion

Apr 1, 2015 3:26:16 PM PT


I picked this up a few weeks ago, but have no idea what to call it.


It's 100% Polyester but has a "SUEDE" look and feel to it, I've also searched countless hours on eBay and Google for something that looks just like it or similar but no luck.


Thank you for any help!








Fashion discussion

or perhaps recognize it from its appearance?  It appears to be four letters and the copyright sign.







Jewelry & Gemstones Board Group

Mar 31, 2015 10:56:06 AM PT

Can anyone make out this signature...

"Muhammad Shah, Rupee, Shahjahanabad, AH1135/Ry.5 assuming it weighs 10 - 11 grams."

This was Gary’s identification of the coin shown below that is now in my possession. It weighs 11.4 grams, 20 mm in diameter, 3mm thick, non-metallic, however, it does not “sound” like a silver coin when dropped on a table. I think I found Gary’s listing (KM #436.56 - Type 436) on page 802 of my NEW Krause catalog, 6th edition. The characters on my coin do not match the image in the book and there is no year AH1135 (only AH1131-AH1133). Does the rupee appear to be genuine and can someone also verify the KM number or point me in the right direction? Thanks in advance.

Coins & Paper Money discussion

Apr 1, 2015 5:39:37 PM PT

Rupee, redux.

From what I've read about Fire King Marks, I'm now confused.  Could use some help to nail it down.  Thanks for any assistance.SANY1501.JPG

Pottery, Glass & Porcelain discussion

Apr 1, 2015 12:14:19 PM PT

Help Date Fire King Mark

Just wondering if this pin would be for some organization or for a family crest?  


The top reads: "HONI  SOIT QVI MAL YPENSE" around the circle. At the bottom, from left to right it reads:  "DIEV ET MON DROIT".

Some words appear to be french, from the little I remember, and some another language.  Greek? Maybe it is a sorority?

The attached pin is not sterling, and appears newer. 





Jewelry & Gemstones Board Group

These are cold to the touch and I didn't know if they were called art glass ? Any information would be great. thank you100_5046.JPG100_5046.JPG

Beads Beads & More Beads BBMB Bead & Jewelry

Mar 30, 2015 3:15:06 PM PT

Do you know what type of beads these are ?

Can you please help with any information on this?


kar kit.jpg

RC Insanity

Apr 1, 2015 8:59:55 PM PT

Vintage Battery Operated Kar-Kit

I don't see many photos online of this pattern in my shape. I believe this is a double old fashioned in Baccarat's Monaco pattern. The goblets in this pattern look completely different to me. I saw a photo on Worthpoint and another on R of what looks like mine and it does say this is Monaco. Cannot find it anywhere else and I want to be sure that Monaco is the correct name for this pattern. Glass is 4" tall and measures 3.25" across the top.IMG_7807.JPGIMG_7812.JPG Thank you in advance!



Pottery, Glass & Porcelain discussion

Apr 1, 2015 4:29:35 AM PT

Baccarat Crystal Help with ID



I know this is a long shot, but this gorgeous oil painting measures 31" x 16" without the frame.  There is a signature on the bottom left that appears to have been etched into when the paint was still wet.  You cannot see any pen or pencil marks and looks like no signature unless you tilt to the right angle.


I cannot make this out.  Maybe B.?. Rickelmann? or something similar.  Any help greatly appreciated.DSC05232.JPGDSC05239.JPGDSC05236.JPGDSC05243.JPGDSC05247.JPGDSC05233.JPGDSC05231.JPG

Antiques discussion





Any clues? 4.25"....shallow....copper leaf garland and silver or silverplate duck or fowl vignette...no marks....

Antiques discussion

Thank you



Antique & Vintage Jewelry by Design


A Part-time eBay Sellers Group discussion

Apr 1, 2015 6:26:02 AM PT

Everything is Perfect in eBay Land




love alters not photo shakespear001.jpg







 photo BOCH002.jpg

Advertise Your eBay Store Here

Mar 30, 2015 6:08:36 AM PT


Hello Folks,

I tried this on the Pottery, Glass, and Porcelain Board without success, so I thought I would try here.  I'm hoping there might be some Boehm porcelain figurine collectors in the group? If so ...

I recently purchased this porcelain sculpture made by the artisans at Boehm Studios. It must be quite scarce, as I can only find one other example pictured anywhere online. The dealer who had this other example referred to it as "Trotting Foxhound". The sculpture is certainly a wonderful rendition of a tri-colored foxhound, but I was wondering if anyone knew if this was the correct name of the sculpture. I'd also be interested in knowing approximately when it was made.

The figurine is rather large and stands about 8 3/8" tall to the top of the tail. It measures approximately 10" long from the tip of his nose to the back of his right rear foot. It has a glossy finish. The underside of the hound's belly is hand signed with a Boehm script signature.

The hand signature on this piece suggests to me that it may be from the 1950's or 1960's, but I'd like some input on this. I'm also thinking that very few were likely produced. Does anybody have a Boehm porcelain reference that mentions this figurine? Thanks in advance for any assistance anyone can provide!

boehmfh side1.jpg

boehmfh close1.jpg

boehmfh mark.jpg

Collectibles & Art discussion

Been going through more boxes and came across a set of eight of these idshes or maybe saucers . They measure close to nine inches in diameter . No marking or numbers to be able to identify them . Look like clear glass . Anyone know what they are ?? And are they considered depression glass or just some old dishes .



DISH 2.jpgDISH 3.jpg

Pottery, Glass & Porcelain discussion

Mar 31, 2015 9:37:52 PM PT

Need help identifying dishes

Please help ID this small porcelaine figurine!

I cannot understand the stamp. It looks something like a crest and the numbers 95 3. DSC08657.JPGDSC08654.JPGIt is apprx 4.5" tall


Antiques discussion

I've searched several places trying to ID this mark and I haven't found anything. The subjuect matter is unusual for Satsuma. The building doesn't look Japanese.  Any thoughts are greatly appreciated. Thanks, Joe




Pottery, Glass & Porcelain discussion

Mar 31, 2015 8:46:29 PM PT

Japanese Pottery Satsuma Mark...



Porcelain basket - Portugal photo 001.jpg




http://www.ebay.com/itm/WEDGWOOD-VICKERS-collector-plate-OUR-GARDEN-/350939431084?pt=LH_DefaultDomain_0&hash=item51b59ec0ac photo plates2013.jpg



http://www.ebay.com/itm/Antique-1835-Wallace-Buckingham-Spoons-A-7-availble-/350310564353?pt=LH_DefaultDomain_0&hash=item5190230201 photo IMG_2058.jpg

Promote Your Auctions

Mar 30, 2015 6:24:20 AM PT




 photo Depression002.jpg







 photo Depression001.jpg

Odds & Ends

Mar 30, 2015 6:54:45 AM PT

depression glass



Recently acquired these two Boudoir Dolls. I was hoping someon could help me identify a maker? I know it's difficult to ID them, but I figured it was worth a shot. Also, I could use some help discovering what material their dresses are made of. Very silky to the touch, could it be silk? I know boudoir dolls were made/popular between 1916-1930's. How old could these be? 


Lot's of questions, I know, so thank you for any help or thoughts you can provide! :smileyhappy:


DOLL #1:IMG_4583.JPGIMG_4584.JPGIMG_4585.JPGIMG_4588.JPGIMG_4592.JPGIMG_4593.JPG


DOLL #2:


Dolls discussion

Mar 31, 2015 10:39:50 AM PT

Boudoir Dolls

I found this piece of crochet edging trim that my grandmother was attching to a piece of cloth (not sure why).  First, is the term crochet hem or crochet edging trim correct?  And second, is it hand done (by my grandmother or her best friend) or machine done?  There is approximately 100 inches in length and 4 3/4 in height.

And lastly, any suggested price?  Thanks for any and all help - I really appreciate it.  Mary





Needle Arts & Vintage Textiles discussion

This was a old find many years back.  My first impression was a grill mount Badge or it may be body mount for car - An double eagle with the number 32 in a triangle between the Eagle heads and the words (latin?) SPES MEA IN DEO EST on the banner below.  Badge measures 3 inches in diameter - Original Bolt and washer on the back.








Collectibles & Art discussion

Or how I almost lost my ebay account - a true story

What happened - a frozen pipe burst and an envelope with 100 postcards got soaked and ruined - 24 of those cards were sold. I needed to do 24 refunds. - that would result in 24 defects

I called customer service and was told that yes 24 defects would make my account below standard and no there was nothing they could do about it. But that I could appeal the decision after the fact

What I did - I dried out the cards and mailed them with an apology and a cash refund. I paid the paypal fees - I paid the ebay fees - I was very upset .

I have been selling on ebay since 1998 - I have sold well Over a quarter million dollars in merch - I nearly lost my account over a $135 mishap that was not my fault

No one can tell me ebay cares about sellers

Selling discussion

Mar 31, 2015 5:40:26 PM PT

I thought it couldn't happen to me

I'm having a hard time getting any decent offers on my new diamond ring http://m.ebay.com/itm/111635371916?nav=SELLING_ACTIVE any advice? Tips or tricks for getting a decent price on eBay?

Selling discussion

Mar 31, 2015 10:36:32 PM PT

Why won't my new diamond ring sell?

I have had problems in the past when I create a listing sometimes the shipping charges dissappear. It will still give the shipping option to the buyer but it will give it to them for free.

For example I had a pair of pants listed with shipping for $3.76 First-Class but Priority was listed as free.

You would think a buyer would see that there are charges for the other shipping option(s) and know there must be a mistake but they go for the free option.


This brings me to my question: I had a buyer open an account yesterday (03/29/15) and they bought a pair of pants from me. The same pair I mention above. They chose the "free" Priority shipping option.

Im suspicious of this buyer for a few reasons: the user name they chose is just a bunch of random letters with periods. They chose the obvious error "free" shipping option. The same day they opened an account they made a purchase from me.


I feel like they opened their account just to make a purchase from me. Is it so they can leave me negative feedback when I call them on the shipping charges? Is it so they can leave me negative feedback for some other reason? Is this a buyer on my blocked list trying to get around it?


What should I do? Refund them their money? Ask for the additional shipping? Its not even about the money so much as I feel like there are ulterior motives at work. Like I am being manipulated. Is there a way I could ask these questions to the buyer without causing a problem?


Heres another question: can I include in my Terms and Conditions section "I reserve the right to refuse service" or something along those lines?


I would appreciate any help, advice, or information anyone has.

Thank you

Selling discussion

Mar 30, 2015 9:54:17 AM PT

Suspicious Buyer--what can I do?

A seller going is selling counterfeit DVD's as "factory new", in my case "The Sound of Music."  I was first alerted to this by my wife who read the liner notes and found a number of errors. I then ran the DVD through a scrubber and verified that it's a counterfeit. This seller has 100% feedback so I'll say this...the counterfeits are good ones. 99.9% of people are duped. I'm hesitant to leave negative or any feedback in this situation and was wondering, should the FBI be notified? This man is scamming tens of thousands of customers and reaping all the financial benefits gained from selling pirated media. Heck even the "anti piracy" icon is printed on the disc. eBay has been alerted and to this point has done nothing...

Click on the links for the proof.

Side by side comparison
Cover scan one
Cover scan two

Selling discussion

I've been buying and selling a long time on eBay. I know my way around the system, more or less.


If I open an INR and the seller provides tracking and closes it and I then get a brick in a box, can I open a SNAD because I got a brick and not a box of dolls?


I have every reason to believe this seller is a scam artist, at this point. It's about a $50 order, and the seller is giving me every excuse in the book including "flu" and "her roommate moved out ad took them with her."


Bidding & Buying discussion

Hi all, I am just going crazy right now....  I'm sure a lot of you are too!!!  I woke up this morning and looked at ebay messages, and of course there's one from ebay.  How the heck can they do this too us???  Starting with the spring seller update, in order for a buyer to find our items they will need to click on either worldwide or USA only; otherwise, it's just going to bring up China's listings.  They say they are doing this to strengthen ties with China.  How can we compete????  

Selling discussion

Apr 1, 2015 9:50:17 AM PT


I'm looking for some advice from more experienced sellers.


I'm selling my wife's iPhone 4 (http://www.ebay.com/itm/Apple-iPhone-4-8GB-White-nTelos-Smartphone-/161651164056?ssPageName=STRK:MESE:IT) and some odd things are happening with the listing.


I had three eBay members message me asking for the ESN...all three of them had zero feedback points. After doing some research, I let them know that I was not willing to shre the ESN (or whatever it is called now) due to the risk of cloning, etc.


The phone has 27 bids, and they're all from 5 eBay members who have feedback scores of 0-2. Two of them are new accounts. After doing some reading, I have learned that many sellers have had folks like this not pay.


Last fall, I sold my iPhone 4S to a US address, but it ended up being forwarded to Ukraine and the buyer insisted that the phone had a counterfeit screen (iut did not) and gave me my first negative feedback since I joined eBay in 1998.


I'm not an electronics retailer--I'm just trying to sell our family phones that we have upgraded out of. Should I cancel my listing? Any tips on how to sell an iPhone on eBay without so much sketchiness?

Selling discussion

Mar 30, 2015 8:06:49 AM PT

Sketchiness with iPhone listing

Hi , What does it mean on your seller page where it says "Active listing 1 to 25 of 42?

That is so confusing, are the rest of the listings even being shown?

Thanks for any help.

My Account discussion

the seller send me a false truck no. for return item,and request me to change the feedback to possitive-this was by mail through ebay-what is i can do with him?till now i did not accpet to change the feedback

Shipping & Returns question

How/When do they go away? I just got one this weekend from someone leaving me a POS FB with low stars. Please explain how the defect system works and how long these things hang around. I think I have 3 defects already. Thank You

Selling discussion

Mar 30, 2015 4:25:29 PM PT

How Do Defects Work?

I WANT TO CONTACT SOMEONE IN THIS EBAY!!! I need an email address to send my problem to it! HELP AND RESOLUTION Center can't help me neither questions and this **bleep**ty answers!!!!!


Shipping & Returns question

I received my first "Item Not Received" request notice from ebay today -- and am not sure how to proceed.


Buyer bought item evening of 9Mar15. I shipped 10Mar15 via Media Mail with tracking. Item shows as having left Denver, CO sort center on 11Mar15 and then nothing since then. 


I checked directly on USPS website and signed up for all electronic notices regarding this package -- as some on this forum say that sometimes yeilds additional tracking info, but this yielded nothing.


All of the INR threads I have read only talk about what to do if package has actually been delivered. But, at this late date package is probably lost and thus will never show up. Should I just refund now?


I understand I received defect when buyer opened INR request. But I don't want to get another defect for closing this wrong. Advice?

Selling discussion

I just sold a BIN item, a lot of 18 classical cassette tapes for $20. I was paid immediately and the buyer asked for tracking info. When I googled the buyer's address I found out that it was an industrial building that is currently for sale. Looking further I found some complaints associated with this address, which is 70 McCullough Dr, New Castle, DE. I always buy shipping labels through eBay and use a tracking number. What should I do to protect myself at this point, if anything?

Thanks and sorry if I am being over cautious. I don't even like shipping to those Chinese shipping companies that forward items intended for US only into China. This isn't pretending to be one of those and I haven't actually been burned yet. (Knocks wood)

Selling discussion

Mar 31, 2015 12:01:17 PM PT

Possible Fraud?

Many of the challenges that new and/or occasional sellers run into is that if a sale needs to be refunded they do not have anything in their Paypal account to cover it because they moved it all out.


I fully understand the hold for new sellers, we had to go through this and I believe it is wise.


Wondering if it is also wise that sellers need to have a deposit placed when opening up a selling account that is in trust.


Not that this deposit means anything....but RAISING it and coming up with it does.


I think this would flush out many unprofessional sellers and or scam artist sellers who are not interesting in anything put getting the cash.


This thought may be simply way past it's time now with all the changes.


Compare it to when people have to get utilities put in their name etc. A deposit is required.


Can you imagine how many bad customers they would have if no deposit was ever required?


We put 20% down on our home...we didn't loose it...matter of fact we profited from it.


If ebay is going to demand everyone to act like a business then sellers need to be aware of this before they even sell. Having to make a $100 deposit into an ebay trust account held for at least a year may do a lot of good.


To all those that want to scream....if you can't raise $100 to be able to sell then "me thinks" you may have selling problems.


Mr C



Selling discussion

Quite a shocking information!  





Buying & Selling Basics discussion

Mar 30, 2015 2:19:07 PM PT

OMG I�ll never have my money!

I'm beginning to miss not-so-free shipping!  Up until recently I've sold 95% of my items (clutter from around the house) with Free Shipping.  I am now listing records (albums and 45s) from my brother's estate with calculated Media Mail shipping.  This is the third time in just a few days that I'm back with questions/issues on postage.  Yesterday it was pointed out to me that the 45s could likely be shipped First Class for the same price or less than Media Mail.  So last night the very first 45 sold and here I am frozen in a quandary as to how to proceed.


I was paid $2.69 for MM shipping.  MM costs me $2.92 because eBay does not include the 23 cent mandatory tracking charge (it cannot be removed by me even if I wanted to).  First Class for 5 oz. is $2.09.  It is ridiculous to even be agonizing over this, but can't I just upgrade to FC and pocket the freakin' 60 cents differential without either contacting my customer or worrying about negative feedback because I changed the service?  They should be happy they will likely get this faster, right?  Or am I just cruisin' for a bruisin'?

Selling discussion

Mar 31, 2015 9:25:49 AM PT

Postage overage/change of mail service

So I made the mistake of sending the wrong items to the wrong items. One buyer opened a case requesting a return and the other messaged me letting me know that they had received the wrong item and asking what we would do to resolve this. Both buyers agreed that sending the correct item directly to the the correct buyer would the the cheapest and quickest way to receive their items. I agreed to refund them for shipping costs. Well one buyer followed through and the other hasn't messaged me back in about a week so I am assuming they now have both items. The other buyer is getting very frustrated and so am I. I just have no idea what my next step should be!

Shipping & Returns discussion

Mar 31, 2015 9:41:45 AM PT

Sent wrong item


I have recently sold an item which the buyer has not yet collected but the PayPal payment has been made. I have now found a fault in the item which I have reported to the buyer and the buyer has, very reasonably, offered a reduced bid (which is acceptable to me). How do I set about accepting it and ensuring that PayPal pay the buyer the difference between what she has paid already and what I have agreed as the final price?

Selling discussion

Mar 30, 2015 8:08:13 AM PT

How to accept a reduced bid?

I was billed $2.30 and I haven't used eBay this entire month.

My Account discussion

Since the new spring eBay announcement about media sales, it seems that eBay is forcing me to get a store. I was curious. What is to stop me from selling my records as collectibles? The records are fo value and are collected by many? Most are at least 25 yrs old making them Vintage. Will vinyl records come up during a search if they are labeled collectibles? I'm just a little guy and of course this is a niche market. What do you guys think?

Selling discussion

Mar 31, 2015 6:35:24 PM PT

Aren't vinyl records collectibles?

I ship my items next or same day, but this week the tracking wasn't uploaded at a local level, when I enquired about it I was told that if the operative who empties the box, misses, doesn't see or what I took for code as 'couldn't be bothered' to scan my items they then will not be registered as accepted until they hit the next place of scan. Trouble is that this is 2-3 days later. Now my seller rating is down to 70% because it's showing that I didn't ship it within the allotted time. YAY thanks USPS. I spent hours on the phone with their customer services and local offices, was lied to about several things and fobbed off being told that there wasn't much anyone cared about doing about it. All I can do now is not put anything in a mailbox that is 500 yards from my home again and now drive 5 miles to the local post office to hand them in and get a receipt. Seriously just because they can't do their job! Is there anything eBay can do....doesn't hold breath.

Shipping & Returns discussion

      I just received a neutral feedback regarding a 45 rpm record that I sold. The feedback states that I claim the record to be in VG+ condition and that it looks good but is deceiving. In fact, I graded the record as VG- which is a huge difference.I contacted ebay and they wouldn't take care of it.

    They stated that my customer is enitled to his opinion. I believe that this goes beyond that. His feedback is stating an untruth, regardless of his opinion or intent. I know that eBay can be less han helpful to we sellers, Still, I am bewildered as to how they believe this should be allowed to stand. Anyone have any experience with this kind of situation? Thanks

Selling discussion

Okays, I won an item yesterday for about $200, and paid. 


This morning, I get an email on my yahoo email from the seller. They said "something is wrong with the address," and have cancelled my transaction and refunded my paypal.


They then send me a paypal invoice to my yahoo email for the cost and shipping. (Apparently my address is fine through paypal, lulz)


I called ebay and the lady was CLULESS. She said I could pay if I wanted to. She said the seller has not contacted ebay with any tech issues.


I am confused. Doesn't it seem like the seller is trying to do something shady? I haven't responded to them yet- I am so uncomfortable with this transaction.


Please help, thanks.

Bidding & Buying discussion

I have been trying to sell items but item shown in Dollars not Pounds and items on my list also in dollars and all items from the USA

Selling question

Lately I'm seeing some listings like this. Bidding + Buy It Now format. There is at least one bid, but the BIN option is still available. What?? I thought BIN goes away once bidding starts. At first I assumed they must have reserve prices, which would keep the BIN for at least a while. However, there is no "Reserve not met" notation. To compare, I found some other listings that do have it, so this must be something else, right? But I can't think what. Has eBay policy changed? Can anyone shed light on this? Thanks.

Bidding & Buying discussion

Mar 31, 2015 2:53:52 PM PT

Listing has bids but BIN still available??

Good morning.  My first round of listings to meet the Top Rated Seller Plus Discount (20% off FVF I think) ended yesterday and most were paid and are ready to ship today. One of my buyers has requested that I do not ship her item until this coming Friday because she is out of town, which means I will not have the item turned around in 24 hours time.  This item was one of my more expensive sales and I would really like to take advantage of the extra discount.  Is there anything I can do to ensure I still receive the discount?



Selling question

Does an item need to be paid for immediately if a buyer uses the Buy It Now feature?

My Account question

Mar 31, 2015 7:23:00 PM PT

Buy It Now

So I win the bid for what looked like a nice glass item. It arrived broken and was poorly packaged in newspaper and bubble envelope. Seller is unable to replace parts that were broken which is what I would have preferred. Seller has offered to refund me when I return item. I feel seller should pay for return shipping since I paid for an item including shipping that was advertised as new and now have paid the shipping for a broken item.  Seller has now stated they will "refund" me when I return the item.  Shouldn't the seller send me a prepaid postage label instead?  Otherwise I am out shipping twice along with the cost of the item, and will not only not have a broken item but no item.


Bidding & Buying question

Mar 30, 2015 5:13:43 PM PT

Returning broken item


Selling question

Mar 30, 2015 2:20:58 PM PT


I will be away from my computer and I have many items I have set up to follow. Every morning I get around 15 emails. Since I will be away I would love not to come home to 200 emails from my following list. Can I pause them without manually adjusting every single item I follow ?

My Account question

Mar 30, 2015 7:26:18 AM PT

pause following

I am having trouble editing listings and was just wondering if anyone else is having this problem?



Selling question

I got an offer for my item. I want to accept it, but it says "Note: Immediate payment is not offered with best offer at this time.  If you accept this offer, you will receive payment through other payment methods."


If I accept the offer, will payment be delayed? Can we still use paypal?

Payments question

Mar 31, 2015 6:46:05 PM PT

Best Offer

how do I find who is following me

Selling question

Mar 30, 2015 11:55:15 AM PT

how do I find who is following me

I'm used to printing out records of all of my purchases by going into the "Print Page" link in the middle of the listing page, but the link has disappeared as of late. I've read that it's a temporary glitch or something.

In the meantime, I'm simply printing the listing pages as they are, but because of the "See what other people bought after buying this item" and "Sponsored Links" pics taking up all the space between the item title and other info, I'm having to print out two or more pages for each listing. A big waste of paper and ink after a few dozen listings.

I've been looking all over the account settings to see if there's a way to manage the display, to no avail. Really annoying.

Is there a way to disable or block them? Or do I need to go into my browser and configure it so it can block those images/sections in particular?

I do need for the item pic to stay up. I'm using Firefox and don't really know how to go about it.

Buying & Selling Basics question

I had placed a bid on something and was out bid at last second.

shortly later (10min) i received a email stating i won.

I am confused on how i won since i was out bid?

Bidding & Buying question

hey all,

i've read yea and no to adding a buy it now to a listing after it has started.  a possible buyer asked me if I would sell earlier and asked me for a price.  I'm cool with the amount ... is this against the 'rules'?


Selling question

I have a selling limit of ten items. I only sell one item on ebay. I just had a customer place three seperate orders for the same item by mistake. They only wanted one. I cancelled the two extra orders and the customer comfirmed. How do I relist the two canceled orders? Those two canceled orders represent  20% of my monthly limit.  Do cancelled orders count toward your limit? If so I'm glad they didn't order all ten by mistake.

Selling question

Apr 1, 2015 4:02:03 AM PT

Canceled orders/ relisting

I need help to identify this 10kt Gavel Pendant. It has the yr. 1873 on the front bottom in the mold. Is it Masonic or ? Any help would be appreciated.


Collectibles & Art discussion

Apr 1, 2015 12:22:20 PM PT

10kt Gold Gavel Pendant or Fob

buyer retract bid saying that seller changed the description ,wich the seller did not do after the bid.now that shows on history page.is there a way to remove that sinse its not true?

Selling question

Hi there was just wondering what settings do I have to change in order not to get penalized  for not shipping in 1 day turn around. My husband has top rated status and this has happened before so this time he says he will skip vacation to keep his status. I hope there is a way around this.

Selling question

Mar 31, 2015 1:13:34 PM PT


Hello, Im writing you to request to increase the selling limit for the webside ebay.com there is a helpline on that. Can be done this increase but unfortunately I can not call the helpline - the voice is telling me that calling number does not exist. i hope that it is possible

user ID: ercz360

Thank you, Best Regards :smileyhappy:



Selling question

Mar 31, 2015 10:05:44 AM PT

Selling limits

I've read through ebay's help regarding fees. "Insertion fees are free for your first 50 listings per calendar month." I've listed 25 items with no fees. 25 total, for the year. When I try to list my 26th item (it's a geocoin, or a game token), I'm told I don't qualify for a free insertion fee. Why is this?

Selling question

Hello, where do I look for a return label?

Shipping & Returns discussion

Mar 31, 2015 11:37:48 AM PT

Where do I look for a return label?

I was buying some baby items from China with free shipping  and I wonder if there win be fees or charges .

Bidding & Buying question

Seller is requesting a combined discount if she's the winner on all 3 items she's bid on. Never done this. One  item I can put with another for less shipping. The other 2 are heavy and already have higher shipping costs-$18 and $18.

Is combined shipping an incentive to get the sale of all three items? Do I ask for lower shipping to get the sales? or should it follow practical lines-it will cost me $18.00 to ship each item. What's the usual practice? $30.00 for all 3 ?. But then, depending on what the end price is, I'll be out. Currently one of the heavy items is at $15, the other is at .99.

I don't send an invoice and have seen directions for fixing the shipping when sending the invoice. Can I credit her paypal account for the shipping of the one item I can combine with the heavier one? Looking for help on the sense of the practice and then how to do it.

Thank you

Shipping & Returns question

Mar 30, 2015 8:16:21 AM PT

combined discount

Shipping & Returns question

I am located in Czech Republic, Europe and would like to open an auction but there is no option in the form where I could add the shipping details for shipping from outside US, even if "item located" is set to Czech Republic. Could someone reccommend how to solve it so I can add relevant and correct shipping information and rates? Thank you.

Shipping & Returns question

Mar 31, 2015 9:22:17 AM PT

Shipping from outside US

I sold a $90 item which the buyer decided to return using the money-back guarantee label I authorized.  When it arrived back by priority mail, it was damaged beyond repair.  The maximum priority mail insures for free is $50.  Am I out the remaining money, or does the buyer who returned it have any liability for not fully insuring it?

Shipping & Returns question

Mar 30, 2015 11:57:00 AM PT

Sold item returned in damaged condition

  • I refunded a buyer through the paypal refund link and she says she never received refund. She payed through paypal echeck. Is demanding the refund. I checked my paypal it says. I can she have paypal/ebay refund her again?

Shipping & Returns question

Mar 31, 2015 7:37:44 PM PT

buyers says never received refund