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Is this a trick question from ebay?


If I click no or I don't know, will they do something to me?


Also, what happens if I click the box that says "I am having more success selling through other channels..."?


I don't know...I just have an urge to click it as they've done nothing but frustrate me to no end.


Does anyone at ebay even look at these ebay surveys?



Selling discussion

Nov 24, 2015 1:16:14 PM PT

Trick question?

this is probably the 4rth time i have found a piece of glass made by this maker.

all the other pieces were also miniature (3 vases) but not as tiny.

it is the same signature and it is not that old. this one is dated 1990...

the sig will not show in pics.

and of course i have never been able to make out the sig.

i sold all the other vases for decent money for what i remember.

so this time i decided to post pics here hoping for a maker's id.

the bottle is about 1"+ tall (tiny).

the finish is iridescent.


the last letters could be RY... the beginning might be St (for Saint?)....






Pottery, Glass & Porcelain discussion

Well, It looks like someone thought I could be scammed. I sold this cluster for $105, and before the day was over, another user came up with the sold listing and said, "I really want this cluster, what would it take for you to sell it to me?" I actually went digging because I like to keep a few on hand in case of an issue. The one I sold had 119k miles on it, but found an identical on with 116k miles on it. I took pictures and said, "Sorry but the one in this listing has been sold and is being shipped. I have this one which I will let you have for the same price. Let me know if that works and I will set up a private sale." I got no response. Then days later I get a return request. Says, Item doesn't fix, mechanic said too much trouble to install. BIG RED FLAG! It is held in by two T20 torks screws and all 3-Series BMW Cluster have the same connectors, they were cosmetically altered in looks as time goes by, so I knew this was incorrect about it not fitting. I accepted the return and videoed opening the box. To my non-surprise the cluster I got back is not the cluster I sent him. \


The one sent:


Cluster sold and sent



The one returned:

The one returned


One can clearly see that the rev limit (The RED line on the Tacomitor) runs starting half way between 6 and 7, where the one I got back started on 6 and ran to 7. So this is what I have done so far...


I messaged the buyer with the following message.

"I video taped this return. This is not the cluster we sent you. You have one chance to make this right and send the correct cluster back, or I am going to the post office and file mail fraud charges against you which holds a penalty of 20 years in prison. This could have been just a mistake, but don't take me for a fool."


I almost immediately get the following responce...

"The car is at the shop still I don't know what the mechanic did but if he send the wrong one back I have no issue sending the correct one. Sorry I am not aware of what's going on. But we can swap them soon as I ask. Them what's up"

My reply was this:

"I take that this was a mistake. Just so you know what I am talking about, all you have to do is look at the red markings on the revolution limits to see the difference." and sent the two photos for his reference.


I will keep you all posted as this continues. I think this will get resolved without any further ado.



Selling discussion

Nov 22, 2015 1:39:50 PM PT

Someone thinks I can be scammed...

30-Day Summary
Total bids: 9103
Items bid on: 7303
Bid activity (%) with this seller: 99% Help
Bid retractions: 7
Bid retractions (6 months): 81

Selling discussion

ipad 005.JPGipad 009.JPG035.JPG

Fashion discussion

Nov 22, 2015 12:47:28 PM PT

authenticate a Louis V



Good morning everyone.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

ceramic shot glass? Why the spoon? Any ideas?






Selling discussion


I just wanted to double check and make sure that this Gucci bag is authentic.

Also are the insets alligator or crocodile.

Any help is appreciated.

Thanks ~ Walter






Fashion discussion

Nov 22, 2015 8:12:31 PM PT

Help with a Gucci Leather & Croc Handbag

I have tried every KW I can think of for this sweater and nothing seems to come up in a eBay search.

Any help would be great

Sweater is by Toms for Target

Thanks Vanessa


Fashion discussion

This is the first time I've been presented with this problem for antique paperweight glass eyes.  The eyes were loose inside the head (but still in the plaster).  I worked with them to get them in place, and noticed this white film.  I thought maybe the eyes were cracked or broken, but they aren't.  I used cleaner to remove it.  The eyes stay clear for about 10 seconds, then this white film reappears every time.  Does anyone know what this is?  Is there a way to repair them or will they have to be replaced?  Also, anyone recognize the mold or maker?  It's a belton type with solid some and stringing holes in the head.  Only marked with a "0".  Found her with a box lot of antique doll heads. :-)  Thanks so much for any help!  Fog.Eyes.CMSonnenberg.jpg

Dolls discussion

this is ceramic but where is it from


Jewelry & Gemstones Board Group

I have these three sterling bracelets and I do not know how to describe them. I don't think they count as cuffs?



Jewelry & Gemstones Board Group

Nov 23, 2015 9:13:55 AM PT

How to describe these sterling bracelets

My 95 years old aunt says it's gold plated, and it was worth $5000 about 20 years ago.

Any info will be greatly appreciated,









Antiques discussion

I bought this sword at the flea market this past weekend. Seller said it's German and about 150 years old. Just hoping someone can decipher the markings for me and tell me more about the sword. It is fairly short measuring just about 24 inches long from top of sword to bottom of scabbard.

Thanks for any insight you can provide...

Collectibles & Art discussion

Nov 22, 2015 7:34:10 PM PT

Help ID markings on old german sword

Help ladies, if anyone comes across these charms , could they let me have one of the one of ours. This is a picture of charms offered on EBay, but 5 are rips offs of mine. that they have had remoulded . The mouse than ran up the clock, the acorn, the ship in the bottle, tha Noah's Ark, the Genie in the Lamp.The others on this picture are not mine, and going by what they have done to me I would put money on they have ripped these off someone else. 

EBay won't listen to me, but, the English Police will as they have replied, but I must get a sample or two , or all so I can have them compared. The trouble is the company won't reply or sell to me and I have no friends to buy one for me over seas. They will not sell to Australia or New Zealand. They have been on my sight and know who I am now. Any help would be appreciated. Thank you for any help in advance. Charmaffair or Jillian.


24th Nov multi pge fruad.jpg

Jewelry & Gemstones Board Group

Nov 24, 2015 7:23:53 PM PT

Ripped off

Has any one else had trouble with getting information about someone on EBay who you know is copying your product?

5 of my charms have been remoulded fom one of mine and are now being sold on EBay. They are not helpful, as charms are not copiwrighted as it is too expensive and the tiniest change to the pattern makes the copywrite obsolete. We have tried to get someinfromation to who is doding this and the person selling on line will not help. The English Police have suggested that I get your help. I need someone to contact me that has bought one of or more if possible of the charms. They are. The acorn. The mouse that ran up the clock, Noah's  Ark, Ship in the bottle , Genie in the lamp.These are my charms and I can prove it if I have the copies.  The other charms in the picture are not mine but I would guess that they have been rippped from someone elses sight. If you can help me I would appraciate it as I know no one in Britain, or overseas to ask. This firm will not sell to Australia or New Zealand which tells you they know they could be in trouble.

Here is a picture of their sight. Thank you in advance for your help, Charm affair or Jillian. other pictures are in www.gardones.co.nz

ekeystrading complaint.jpg

Bidding & Buying discussion

Nov 24, 2015 7:39:29 PM PT

Fraud , copying my charms.

image.jpegCan anyone tell me how to describe this and what it is. Also can you translate the writing?

Pottery, Glass & Porcelain discussion

Nov 22, 2015 6:14:32 PM PT

What is this?


Anyone know whodunnit?



Jewelry & Gemstones Board Group

Can anyone identify what kind of stone this is?  I'm not really sure it's even a stone, it might be a bead and it may even be plastic.  It almost looks like a flower with the ab rhinstone in the center.  Maybe some type of molded stone?  I was just wondering if it had a specific name.




Jewelry & Gemstones Board Group

Nov 23, 2015 8:15:18 PM PT

What kind of stone is this?



Pacific Grove California


Good morning everyone



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

ebay error

this error is wrong since I'm not trying to buy something edible.....

Any idea why this is happening?




Shipping & Returns question

Nov 25, 2015 6:08:40 AM PT

cannot buy plastic suprize eggs

Ja fick medelande från ebay 


Hej rudolf5092,
Vi skriver för att meddela dig om att vi har tagit bort ett objekt som du vann nyligen:
121818219674 - Mini Smart Själv Balancing Electric enhjuling Scooter balans 2 hjul Hover Board

Eftersom du redan har betalat för varan, behöver du inte göra något annat. Om ditt objekt inte har kommit ännu, bör det kommer snart. Om den inte gör det, då kommer du vill öppna ett ärende i vår resolution Center. Du kan lära dig hur man gör detta, plus hitta tidslinjer för att öppna fall på:

Mini Smart Själv Balancing Elektrisk enhjuling sparkcykel balans två hjul hover Board
Beräknad leverans: ons December två - Tue. 22 december
Linjetrafik: Standard Int'l Shipping
Artikelnummer: 121818219674
Transaktions ID: 1555502301002

Varför det fick jag??







 Ska jag inte får detta som jag köpte, ???

Hälsning  Rudolf 

Bidding & Buying question


Jewelry & Gemstones Board Group

Nov 24, 2015 5:27:04 PM PT

help with description please



Scene from Petit Jean State Park in Arkansas where some students from Diane's school went for a break trip.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

as I get my money back if I now say that the seller does not exist?Untitled.png

My Account question

Here is the answer from ebay :



eBay eBay sent this message to (electronix001).
Your registered name is included to show this message originated from eBay. Learn more.
We were unable to refund you for your item  

Hi electronix001,


We're sorry there was a problem with your purchase. It appears that a resolution has been reached, so we won't be issuing a refund at this time. For more information, you can visit the case details in the Resolution Center.

Mini PC TV Box M8S Android 4.4 Amlogic S812 Quad Core 2GB 8GB XBMC 4K
Mini PC TV Box M8S Android 4.4 Amlogic S812 Quad Core 2GB 8GB XBMC 4K
Item # : 141782486250
Sale price: EUR 13.00
Quantity: 1
Sale date: Sep-23-15 10:19:51 PDT
Case #: 5090937361
Case opened: 01.10.15 21:31:29 MESZ
Case closed: 12.10.15 12:33:53 MESZ
View purchased item


Here's  details :


The eBay customer has sent you a refund through PayPal.
Final decision:
The case was decided in your favor and closed.
Reason for request:    article not received
Reason for opening of the case:  I have not received my product ever.
Definitely was a scam !!!  But where is the buyer protection ?
And details of paypal transaction :
Invalid or missing transaction code. Repeat selection.
What shall i do now ? Please help !!!!!!!!!!!!

Payments question

Someone possibly know anything about this artwork Thanks

This is done on wood It measures 47" x 23"

I think that the figures are mother of pearl

Someone did some quality work on this




Collectibles & Art discussion

Nov 24, 2015 5:26:37 PM PT


Screenshot_2015-11-22-20-54-09-2.pngHi I have never seen these precious moments natively dolls before. Does anyone know how old they might be? Did they come with a creche?

Dolls discussion

Nov 24, 2015 6:13:26 PM PT

precious moments natively dolls

I could use some help to date a Fire King ivory cake pan.  The mark is Fire King in script

and beneath is oven ware in block letters.  No other marks.  Thanks for any help!

I did try to do this myself but no guide I have found mentions this particular mark.SANY2909.JPG

Pottery, Glass & Porcelain discussion

Nov 22, 2015 12:52:45 PM PT

Help dating a Fire King mark

Hello i need help with the artist and date of this karhula glass decanter. Any help will be appreciated. 1122151217.jpg1122151217.jpg

Antiques and Research

Nov 23, 2015 12:11:16 AM PT

Karhula art glass age

Anyone know the facemold on this My Twinn doll. Neck is 1996, body is tagged 2011. TIA~




 photo 112415 my twinn 001_zpsmejbvuki.jpg photo 112415 my twinn 002_zpsrhsotdv2.jpg

Dolls discussion

Nov 24, 2015 5:16:50 PM PT

My Twinn Doll Facemold ID?

Lane or Drexel or ? Coffee table with matching end tables. They have a basket weave design on the fron of the drawers and a terrozo or marble inlaid pieces. No markings on them at all.




Home & Garden discussion

Hi eveyone,


Can you all please help?


Below is an unmarked, but tested silver and gold sword or dagger hilt.


Any thoughts on the possible age, origin and type? -----> 18th/19th century U.S. Officer's???


Size approx: 5-1/4 x 1-3/4 in. Weight approx: 7+ oz. 


Thank you!









Militaria Collectors

Nov 24, 2015 9:15:21 AM PT

18th/19th C. Sword or Dagger Hilt?


To voice your opinion on the 2016 changes, and late shipping measurements, go to your seller dashboard and click the "tell us what you think" button at the top of the pop up preview page.


It will look like this.....



Selling discussion

Nov 24, 2015 8:39:39 AM PT

Ebay late shipping survey

We have just acquired what we think is a Guan Yin statue. Not sure if it is made of jade, soapstone or something else. It is hard, heavy, smooth and cold. The statue has characters on the bottom that we would love to understand. Can someone help us interpret what the bottom says and what kind of stone this is carved from?









Antiques discussion

Nov 23, 2015 5:02:03 PM PT

Need help identifying Guan Yin statue

Hi there again. I have this piece that I think is from the Victorian era but i'm not 100 percent sure. Both locket and chain is unmarked, locket looks like it could be sterling silver and chain looks more like a silver metal although neither has been tested (just got them yesterday).


Tried searching for comparables on locket design pattern online but had no luck.  Because items are unmarked I tend sometimes to freak out not knowing anything about them and really don't want to assume what I think they are.



Any additional information will be Greatly Appreciated and Thanks as Always......










Jewelry & Gemstones discussion

Hello I am hoping to get some help with ID on this Wool flate woven rug. it is about an 8 x 5 foot. PB230002 (640x480).jpg

Collectibles & Art discussion

Can anyone help me identify the maker of this china shaving mug?  It is marked "Made in Germany" and it appears that the painter initialed the mark with a gold cursive L.   It's funny to me - the decorative paint does not go along the back of the mug, but stops abruptly at the halfway point - I've never seen that!  


Thanks so much!



Pottery, Glass & Porcelain discussion

Hello.  We just acquired a couple sports masks, but can't seem to figure out age, or even what sport.


Initially we thought baseball, but can't seem to find comparables that don't have a metal cage in the front.  We thought hockey goalie, but can't find any like these either.  We ruled out boxing and wresting, unless we did so erroneously.


These are horsehair stuffed leather, with a metal plate under the leather in the front.  They are full face, including ear protection.  There are no markings of any kind. 


Any information is greatly appreciated.DSCN2230.JPGDSCN2230.JPG

Sporting Goods discussion

If someone could help id this sword it would be greatly appreciated

it is 34 1/2" from the tip of the blade to the top of the helmet. The blade itself is 28" long. On the bar across the bottom of the handle it has KSP




Collectibles & Art discussion

Nov 23, 2015 8:39:45 PM PT


Can someone please tell me if this looks authentic? 

Its a Fendi skirt ..it has the hologram sticker on one of the label and the main label at the waist is brown w/ Fendi made in Italy. Even the zipper has Fendi on it but i'm still not positive about this item and was hoping someone could help me out. Thanks in advance.

fendi skirt 4 (649x1280).jpgfendi skirt 4 (649x1280).jpgfendi skirt 6 (1280x1046) (2).jpgfendi skirt 2 (900x1280).jpg

Fashion discussion

Nov 22, 2015 9:30:07 PM PT

Fendi Skirt Help

It has been 20-30 days since i raised a claim on ebay asking for refund or a replacement . Atfirst ebay did not reply so I contacted the seller and he asked me to ship the product back to him which i did and later when I called him up to ask what had happened about the item he told me to upload the shipping details on ebay which i did on the same night.

After 2 days of waiting for the response from the seller which he never did , I contacted him and told him that I want the replacement and I also told him i would be giving a negative feedback against him , then he threatened me and told that he will not ship the product until i giv him a positive feedback. 

I did inform this to ebay but no action was taken against him. Ebay has become useless and I think they dont have any authority over the seller so they are just emailing him and the seller never even checks his emails that is what i came to know after i mailed him about 15-20 times. Proof of caseProof of shipment

Shipping & Returns question

Looking for help please with a signed Satsuma vase.  Looking for age, maker, anything really.  Thank you in advance for your time and for any help!

Julie2015-11-24 001.JPG2015-11-24 004.JPG2015-11-24 001.JPG2015-11-24 011.JPG2015-11-24 014.JPG

Pottery, Glass & Porcelain discussion

Nov 24, 2015 7:54:18 PM PT

Satsuma Vase Help

Below is an unmarked, but tested silver and gold sword or dagger hilt.


Any thoughts on the possible age, origin and type? -----> 18th/19th century U.S. Officer's???


Size approx: 5-1/4 x 1-3/4 in. Weight approx: 7+ oz. 


Thank you!










Collectibles & Art discussion

Nov 23, 2015 2:23:33 PM PT

18th/19th C. Sword or Dagger Hilt?

I have tried every KW I can think of for this sweater and nothing seems to come up in a eBay search.


Any help would be great


Sweater is by Toms for Target


Thanks Vanessa



Childrens Clothing Boutique discussion

Announcements says that:

 Send Invoice to Buyer

Error The following critical errors have occurred: A system error has occurred. Please try again


My Account discussion

It's that time again.  In between baking pies, post 'em if you got 'em!  Keep the pictures smaller to speed loading, and as always please no live auctions.



Carnelian and or agate with basket weave carved accents - unearthed from a pile recently. This weekend stank, but hunting in my own house was pretty good.



Sean Connery lenticular charm. 


Joan Rivers.

Jewelry & Gemstones Board Group

Nov 24, 2015 9:50:47 PM PT

Forget the Pumpkin Pie, pass the Eye Candy!

I've had approx 600 sales or so since I started selling and have never seen a buyer like this-10 negs/neutrals of their last 20 purchases. So I have a 50% chance of getting my first neg!

I upgraded (free) shipping on an item that could have gone first class (it's going cross country)-hope that makes them happy!

At least I won't have to wait as long for "their opinion" to hit my account!


Selling discussion

Nov 23, 2015 1:10:56 PM PT

Please Wish Me Luck With This Buyer!

People put stuff on for sale, and people are able to buy it  24 hours a day, 7 days a week, all around the earth, in different time zones. No specialized sale times, on and off switch, selling spurts, being controlled by the state, like a clockwork orange, or 1984. discriminating against certain sellers, trying to control buyers into buying from certain sellers, treating us like children. such control issues, such childishness, such evilness and incompetence. Amen Happy Thanksgiving!!!

Selling discussion

Nov 22, 2015 4:35:40 PM PT


I have this wanting me to download everytime i open ebay . smart_tag.js from secure-gl.imrworldwide.com


What is it?  is it safe?


Shows up only on main ebay page, when I refresh, open new window/tag, only happens on ebay

Using desktop pc windows 10






Looks like Ebay either fixed or removed that java script that wanted us to save or download smart_tag.js

Cause I no longer get the download message

Getting Started question

Well, I knew it was only time before this would happen again.  I had a big order, YEAH, from someone in China ICK.  Last time that happen they bought about the same amount of items and then all my Victorian Designs ended up in the China manufacting companies.  Once again, everything basically that is an art deco pin or brooch was bought in quantities, guess so they can be distributed out to everyone.  I don't know what to do, it is being shipped to some auto fabric dealer in California and her ID says China, her living place is China.  


Also she didn't ask for a combined invoice so she paid over 200 plus for shipping.  Which for some reason ebay won't call paypal anymore so I can't get any refund for whatever I refund back.  This has been a constant argument with ebay from the last 3 years.  They know it is wrong, they just keep doing it.  But here I am once again, having to ship to a US address and now my design that I keep finding and having made will be out there for the entire world, of course with free shipping.  Ebay told me I had to ship, since it was a USA address and that they no longer talk to paypal so no money back on the shipping end either.  I don't want to ship, what do I do.

Selling discussion

Good evening.  I am inquiring if TSR's receive a discount on shipping fees.  I thought I remember reading that on this board, but I am searching the help section on  ebay and all I'm coming up with is the 20% on fvf with same-day or 1-day shipping.  Can someone please advise if there is or isn't a separate discount on shipping fees?  Thanks so much in advance.

Shipping & Returns discussion

Nov 22, 2015 6:44:24 PM PT

Do TRS's get a discount on shipping fees?

That they were looking at my helmets on ebay and below my listing it says buy Zox helmets on Amazon ugh we are doomed

Selling discussion

Nov 23, 2015 9:41:43 PM PT

I was just told by a friend

I sell batteries on here, and we get a lot of orders daily for them. We handle hundreds of battery orders daily on multiple sites, so of course mistakes can happen and I always try my best to fix them. I recently had a buyer report to me that they were sent the wrong kind of batteries (they ordered AA, recieved AAA). This doesn't happen often, but I've experienced it enough to know what to do, and generally instances like these are dealt with quickly and everyone is happy. Of course, I accepted that it was our mistake for sending the incorrect batteries, despite having no proof, and gave the buyer a couple of options for rectifying the situation. The options were as follows:


1. Return the batteries (I pay shipping), and recieve a full refund.

2. Return the batteries (I pay shipping), and I send them the correct batteries.

3. Keep the batteries and recieve no refund.


The buyer has not opened a return case, and this has been purely through the messaging system. The buyer is repeatedly telling me that he "can't" return the batteries, that I'm playing a game with him, he doesn't have time for this, etc. etc. - generally just giving me a hard time. I keep telling him the only thing I can do is what I listed above. He is unwilling to send the batteries back in any way but still wants me to fix the problem- I haven't even asked from proof that he did recieve the wrong ones, as generally they just return them and whether they're wrong or not we give the refund. I'm beginning to think this guy has used the batteries and is just trying to get more money/free stuff from me.


What should I do? I don't want them to leave nasty feedback, and I've always been extremely accomodating when it comes to fixing problems with buyers but this guy has been going back and forth with me for weeks now about this.

Shipping & Returns discussion

I shipped an audio component in a USPS flat rate envelope, the buyer claims that it was damaged in shipping.


I put the component inside of plastic bags to protect from moisture then put it in a box and them put it in the flat rate bag. He claims that a 1/16" thick stainless steel face plate was bent in the mail. The item cost was $50, I told him to contact USPS and let them know what has happened because under normal circumstances this should not happen. He tells me that he is thinks it is my fault and will see me pay. My question is how do I get him to file the insurance claim when he refuses to? I cant see this happening unless the package was severely mishandled, therefor I deserve compensation for my item that was destroyed in the mail.


I do not think I have the original reciept for postage, will I need it?

Shipping & Returns discussion

Nov 23, 2015 2:24:09 PM PT

How to handle this?

Hello, I'm stuck in a loop with ebay support and don't know what to do, I need help.


Here's situation: I bought an item on ebay listed used (Electronics, computers), seller described it as "fully functional" in the listing. So I bought it. Item arrives, it's completely Dead on arrival. I messaged seller, and seller responded saying they agreed to issue me a refund if I send it back to them. So On good faith, I went ahead and sent it back. Seller confirmed he receieved it back, however he has not issued the refund to me.


I've never had this situation before and I tried opening a case to escalate it to ebay support under buyer protection but now I'm stuck in a support loop. I go to the ebay resolution center and click on "I received an item that does not match the seller's description.", then click the blue Continue button, and click on the listing for the item in question, and it goes "A return request is already open for this item." and just has a link to click on "View the return status". So I do that, and it says "If you have not agreed on a solution or the seller has not responded by Nov 23, 2015, you can ask us to step in and help." ... Okay? So I can't figure out how to -DO THAT-.  If I go back to resolution center and click on "Contact Us" (Blue Button on the "Select the item you need help with" screen at the bottom), it goes down to "Select the item you need help with." and just below that it says "To help us send your report to the right agent, please give us more details by selecting an item or entering an item name, item number, or a member's user ID. Follow the instructions to complete your report." So.. I click on the listing for the item again, and then it goes right to the same "A return request is already open for this item" screen, with the only option being "You can view the return status for more details."  Below that on the bottom under "Contact Options" it says "Please follow the options we've provided to resolve the issue." But there's nothing to click on to do it and there's no contact option.


Please, someone tell me how to escalate this? I've waited the alloted time on the return request, it's time, and it's been 6 days now and no contact from seller and no refund. I'm worried I'm going to run out of time and lose my $200 on this deal because I waited too long. But I can't find any other way to escalate this.. Smiley Sad Smiley Sad Smiley Sad Smiley Sad Smiley Sad

Bidding & Buying discussion

I list 90%+ of my items just using eBay's simple listing wizard.  And it works for what I need.  The problem is, on every single listing, I have to go in, select buy it now as my method, select free USPS First Class shipping, etc.  Is there anyway to make the listing wizard remember my preferences?  It would save a ton of time.   

Selling discussion

Nov 22, 2015 8:00:26 PM PT

Make eBay remember your listing preferences



I don't know why they show in my listing...  I didn't see them when I created it, or when I revised it, so I don't know how to fix them or just get rid of them.

Selling discussion


I had a van for sale. I received 11 bids for it from four different bidders, 3 of them had ZERO feedback and one of them had a feedback of 1.  The winning bidder, of course has not paid the deposit and has not responded to any of my emails.  So now, I have to wait for eBay to give him 7 days to pay (which he won't) before I can relist it and get my Final Value Fee refunded.


How can I prevent this from happening? All of the 0 feedback bidders were from brand new accounts as well. Is that just some strange coincidence? Of course not!  I'm pretty sure that none of these bidders actually planned on buying the van. I'm sure they all had some sort of plan to try to scam me out of my money. One of the bidders was from California, and the van (which needs to be towed) is in Connecticut !  





Selling discussion

Nov 24, 2015 6:36:14 AM PT

Problem with Zero Feedback bidders

Ebay for New Sellers a 21 day hold to get paid Ok so not fair we as sellers ships items in 3 to 5 Days and to hold payment for 21 days is so not fair.Reality if I buy something and its not as described I will report it in less than 4 days.I thank a 7 day hold would be fair. Its like Ebay dont wont new Sellers.In truth not all on here wishes to sell 25 items a month.

Selling discussion

Nov 24, 2015 7:59:19 AM PT

21 Day Hold PayPal

How do i use the credit on my ebay account??? Ive looked and read everywhere i can think of and can't figure it out
Thanks, Jill

My Account question

Nov 22, 2015 4:14:13 PM PT




*bought item, "Not as described" (damaged)*


*opened a case*


*asked ebay to step in and help*


ebay msg: "Since the item is not as described, I will be contacting your seller to make sure that they will cover the return shipping cost. If a buyer received an item that is not as described, they shouldn’t be required to pay for the return costs because it is the seller’s responsibility to make sure that the item they are selling is accurately described. While waiting for the seller to respond, we will be placing the case on hold for 5 days until the seller will provide the return label for you or sent you money to cover return cost."


*case on hold*


seller msg: "Hi. How much will be for shippng to...?"

me: "Hi.  It would be 15$."


*case resolved*


ebay msg: "We issued you with a full refund of £... The refund includes the purchase price plus original P&P and has been credited to your PayPal account".


Resolution center shows "Closed by Customer support".


In my Purchase history in Case details I see:

"eBay Customer Support has refunded you through PayPal.


We're sorry you had a problem with your purchase. For more information about this case, please refer to the email we sent you.
Final decision:
This case was found in your favor."


Yes, I did receive this money, but this doesnt include RETURN SHIPPNIG COST. Who will provide this, Ebay or seller? And when? I guess there wont be no return label, because weˇre in Europe.


I see no option where to put my return shipping information, like carrier and tracking number.

So how do I ship it back and should I?


Thank you for help.

Shipping & Returns question

Nov 24, 2015 2:35:56 AM PT

Won a case, got refund, how to ship back?

I chose calculated shipping for my listings. I have gotten some requests for shipping quotes. I have entered weight and dimensions of the package in the shipping section of the listing. I have not been able to figure out how to input a zip code so I can supply a quote. I have tried both the mobile app and mobile Web page.

Selling discussion

Nov 23, 2015 10:02:15 PM PT

how to supply a shipping quote

Length- 2 3/8"


Collectibles & Art discussion

Ne cesito cancelar el bunk beds no vivi cerca del envio

Payments discussion

Nov 24, 2015 9:26:03 PM PT


 I hope someone can help me. I'm having problems when I try to attach photos of, say, damaged merchandise to a message to an eBay seller. Sometimes it works, sometimes I try until I'm on the verge of tears, and can't get it to work. I've gotten things settled with the seller this time, but I want to find out how to do it the next time this comes up! I click on "attach photos", I click "ok", I will follow the rules, I click "select photos from your computer", I click on the photo I want to attach, it is highlighted in blue, and I click on "open", whereupon, usually, the box below where the photo should go is filled with "! No response from server. Please try again." Sometimes it works, but usually it doesn't, and I swear I'm doing the same thing every time! The seller I just talked to says that it's eBay who's messing up, not me, but of course I can't call them- my question has nothing to do with any of the choices you have to select from in order to reach Customer Service. Any suggestions?

Bidding & Buying discussion

I have registered on ebay.com by mistake.How do I change it ebay.uk please as everything is in dollers not poumds.

My Account question

Nov 23, 2015 10:38:43 AM PT

how to change countries

How do i use my credit on my ebay account? I have read and looked everywhere and cant figure ir out


My Account question

Nov 22, 2015 4:27:00 PM PT

How do i use my credit on my ebay account?

My Account discussion

Nov 22, 2015 5:19:38 PM PT

paypal cash card with25dollars

Unable to print shipping labels.  Anyone else?

Shipping & Returns question

Nov 25, 2015 6:48:12 AM PT

System unavailable. Please try again later!

I am trying to become a new seller but am having a hell of a time getting my merchant gateway to work.  My husband and I chose a bank merchant account instead of Paypal because of what we've heard about Paypal always taking the buyer's side about returns. We will be selling estate collection items such as estate jewelry and vintage watches, and we didn't want to risk an expensive problem.  


I have spent the last week chosing options in Authorize.net before going active. My bank made my account active today, but I continue getting this response in ebay:


We were not able to set up your payment gateway provider on our systems It appears your gateway account has set certain optional fields to required. This may be a result of a gateway setting reltated to fraud screening or risk management, or to a setting in your hoste orer page or virtual terminal configuration.


Please check your gateway account config and make sure any other authorization fields are set to optional. eBay sends the following info in an authoriztion request - cardholder billing address, card number, card expiration date, amount. Message from your Payment Gateway Provider: Description is required [33].


Authorize.net would not offer an opinion on this, and neither would Wells Fargo Merchant Services. We figure we've required something that doesn't jibe with eBay processing, but there are so many permutations possible, we can't guess what choice we made is screwing everything up. 


Any advice would be greatly appreciated!!!


Caleen Peters-Martin  

Getting Started discussion

Nov 23, 2015 8:21:21 PM PT

merchant payment gateway troubleshooting

Hi trying to figure this out this had a dice inside so not sure if it is a game??

Antiques discussion

Nov 23, 2015 10:32:11 AM PT

Japanese lacquer dice nesting cup game??

A seller on eBay will replace defective part if I pay $5.00 shipping .i'd like to do that but can't figure out how to make payment to their eBay account. Any help with this?

Payments question

I was told these may be Fostoria, but I'M not sure, they are emerald green and stand 5" Tall, Thanks !

Pottery, Glass & Porcelain discussion

Nov 23, 2015 9:32:11 PM PT

Fostoria ?

Does anyone know where to find the place to leave a message that a seller is away so I can leave details about how long I will be away from home (and computer)?

Selling question

How can a listing with a price under $2 offer free shipping when the cheapest shipping is $1.93?

Selling question

HI All!! 


Is it really essential to provide a shipping tracking number? i heard if you are not providing a tracking your account can be blocked as a seller.. Please guide. Thank you Smiley Happy

Getting Started question

why are buyers requesting item numbers be written on outside of shipping package?


Shipping & Returns question

I have a NO RETURNS ACCEPTED policy defined on my seller account.  I also clearly state this in the description section of every listing under my "Purchase Details" section that follows the description of each item:  "NO RETURNS accepted, so please ask any questions prior to purchase!"


I received a Return Request (first ever) today from a seller who stated reason "Doesn't fit" and put in the comments:  "This item (jacket) is not real size. It's too small."  However, I put detailed measurements (which I list as Approximate Measurements) for chest, shoulders, sleeve length, and overall length - with a description of how each measurement is taken.


I know that I do not have to accept the return, or choose to and either pay the return shipping or have buyer pay return shipping.  I really do not want to accept the return as I feel I am not in the wrong since I listed the jacket's measurements AND have No Returns Accepted defined for my Return Policy AND state in the listing description that I do not accept returns and to please ask questions before making purchase.  


What are the repercussions that I would incur for declining buyer's return request?  I assume they would be able to leave me negative feedback, impacting my 100% Feedback Score, correct?  (I checked their Feedback Profile and they have never left feedback in the little over a year that they have been on eBay, but have only received 10 feedbacks from sellers.)  What other consequences might I face from refusing the return?


Suggestions on what to do???


Thanks for your advise!!!



Shipping & Returns question

Say I'm over my free allotment, I then list an item and I pay the $.30 insert fee.  If the item doesn't sell and I want to relist, am I charged another $.30?  And if I am and the item then sells, do I get $.30 back or the $.60 that I've paid at that point?  Thank-you!

Buying & Selling Basics discussion

I recently shipped an item,had to revise shipping weight,when voiding wrong label made a mistake and voided actual shipping label,what can i do,tried reprinting,but diffrent track number shows that is on package that was shipped,what can i do?

Shipping & Returns discussion

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