eBay Community


The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section


Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!


Marketing image for Groups Section


The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now


Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile


Connect with Fellow eBay Community Members!
Register or Sign In Today!

The eBay Community

Wondering if this is a company logo or just an extra fancy monogram on a drink glass?   Hoping someone will recognize it.  Thanks for your help.




Selling discussion

Jun 27, 2015 2:36:55 PM PT

Anybody recognize this R logo on a glass?

I am trying to buy something from a seller, and unfortunately when I place my offer I am greeted by this popup:

Popup Preview

I would ask the seller, but unfortunately I cannot contact the seller either.  I am greeted with the following message:
"We're sorry we couldn't find an answer for you. Unfortunately, this seller is not able to respond to your question. We suggest reviewing the item again to see if your answer is in the seller's listing."


I have never contacted or made a purchase from this seller, nor have I received any notice of being blocked.  The items claim to ship to my address.


What's going on?

Member To Member Support question

Jun 28, 2015 2:34:04 AM PT

Cannot Contact Or Buy From Seller

.P1012191.JPGP1012184 (2).JPGP1012192.JPGP1012178.JPGPlease help id these cake stands. The first two pictures of the stand with the three stemed flowers pattern and pattern stem measures 9 1/2" across and 4 1/8" tall. The second stand with the eight petal flower pattern measures 9 3/4" across and 4" tall. Thank you in advance.

Pottery, Glass & Porcelain discussion

Can someone please help me decipher this signature. Looks to be a water color but not very familiar so maybe not. Any help would be greatly appreciated.


Collectibles & Art discussion

Jun 27, 2015 8:35:33 AM PT

Help identifying artist signature

I got this message in Ebay mail and it is not associated with anything I am selling.


User details:
From User:
ahfoxman (1110)
100.0% Positive Feedback
Member since Nov-02-02 in United States
Location: PA, United States
Activity with ahfoxman (last 90 days): I have bid on 0 items from ahfoxman
Activity with ahfoxman (last 90 days): ahfoxman has bid on 0 of my items
Dear ancestral2012,

Good Morning, Just a quick note to ask you to let us know if this deal falls through. We had personal issues come up that caused us to miss bidding at the last moment. Reading our feedback will show that we are not ebay kooks nor brats, but sincere respected buyers. Thank You for your time and considerations. Take Care and Have an Outstanding Day. With Best Regards, Tom and Carol Kidd

Member To Member Support question

Jun 28, 2015 8:50:09 AM PT

Does this sound like phishing?

I'm trying to identify this etched stemware. It has a bulbous stem and a round, flared bowl with a wide straight optic. The etch is tiny flowers in a swag with ribbons and bows. I've found a blog that identified them as Maryland Glass. The R site calls them UNK412. I don't have a book on Maryland Glass and know nothing about it.

Also, I have a second question. I seem to have 2 sets that are nearly identical. The etch and glass look the same at first glance. But side by side, there are slight differences, even though the heighth on both is 6 3/8". One glass is thinner and holds 10 ounces, the other has a slightly heavier glass and holds 11 ounces. Would you guess these are by the same manufacturer, but different years?

Thanks in advance for your thoughts!





Pottery, Glass & Porcelain discussion

I found this and thought it was so pretty, but am at a loss as to what it is. I thought maybe a cigarette jar but the bottom is not flat. Not practical for candy, too narrow. 9.5 inches tall made of heavy glass crystal (?) with gold leaf (?) trim. It's heavy! It's fancy! It's a mystery!!


Any help with dates, materials, key words or just what the heck this thing is would be much appreciated.


Sorry for these dang sideways photos



Pottery, Glass & Porcelain discussion



Good morning everyone.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Jun 26, 2015 5:43:10 PM PT

New to Ebay Daily Chat for Saturday June 27

I have a very baffling situation. This is about  item attached below.  First I tried to put it in my cart.  Got message "the titem you've selected was not added to your cart. this seller will NOT SELL TO BUYERS THAT DO NOT MEET THEIR REQUIREMENTS".  then i try to buy it now. get message "this item can'ty be purchased because the seller ISN'T ACCEPTING BIDS OR OFFERS FROM YOU RIGHT NOW.  then try to contact seller, and it says "this seller is not able to respond to your question". i am given the suggestion that i look through the listing for an answer.  WHAT THE HECK IS THIS ALL ABOUT?

♕ (1782) 29 PLATES Buffon Natural History ❦❦❦ ILLUSTRATED Animals Asia Africa
♕ (1782) 29 PLATES Buffon Natural History ❦❦❦ ILLUSTRATED Animals Asia Africa
Item number:261943233679
Time left:04:52:47


Member To Member Support question

Page Not Responding 
The eBay page or feature you are attempting to access is not responding.
Please try the options below:
  • Try to access the feature directly from the eBay Home Page, instead of using a bookmark.
  • Wait a few minutes and try to access the feature again.
If you have waited ten to fifteen minutes and you still can't access your page:If what you are looking for is unavailable, you may still be able to access other parts of the site from the eBay Home page

I cant return an item that was fake/counterfeit. It has been three days now and time is running out and i keep redirected to this page.


Shipping & Returns discussion

Jun 27, 2015 4:33:35 AM PT

Cant Return Item

I tried searching terms like pressure, c clasp, and other things but I can't find how to describe these types of bracelets where you kind of squeeze them to open and close them. What are they called? 

Thank you.


Jewelry & Gemstones Board Group



Good morning everyone.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Could someone please help me identify this bowl and this glass, think the glass is cut glass but not sure. Any help greatly appreciated.



Pottery, Glass & Porcelain discussion

Jun 27, 2015 8:40:49 AM PT

Glass Please help identify bowl and glass

I found this set at an estate sale and thought it was just junk but after looking closer, all the pieces are marked "sterling".  I know very little about this type of jewelry and would be grateful for any info.  The pieces are "gold" colored and the stones sort of a light purple color.  No makers marks. sterlingset7.gif

Jewelry & Gemstones Board Group

Jun 27, 2015 1:44:37 PM PT

Help to id this costume jewelry set

sterling 002.JPGsterling 001.JPG

Thank you 

Jewelry & Gemstones Board Group

This is one of my favorite Christmas Tree pins.  I have one that is simply signed NR I found another one that is signed BW.  I have found them listed as Nina Ricci (NR) and now Butler Wilson (BW).  I have also found a couple listed as Avon.  I think these were made by Avon, but I would really like confirmation of this and if you have the information, what year they were made and what year they were made.  TIA


I suppose a picture would be helpful?


Jewelry & Gemstones Board Group

Jun 28, 2015 12:20:37 PM PT

Need Confirmation this is Avon ... Please

sterling 043.JPGsterling 046.JPG

This is not marked and I keep thinking it looks like the stuff from Toledo Spain  The slats feel like plastic or something like that   What keywords could I use  Any idea on age or style of bracelet?  

new 004.JPGnew 006.JPG

new 007.JPG

This is marked silver Mexico which kinda worries me  What kind of silver?  Era, style and keyword help wpuld be much appreciated 


Thank you guys  Hope everyone had a great weekend 

Jewelry & Gemstones Board Group

Hello, Does anyone know what this is or recognize the hallmark? It's about 3.5 inches long. Signed 'Sterling' and has a capital A inside a diamond. Anyone know what the pattern is? Thanksspear1.jpg


Collectibles & Art discussion

Jun 28, 2015 3:44:22 PM PT

Weird Silver Thing: Please Help Identify

Natural Forms Vladimir Kush


Morning Smiley Happy 

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

sterling 211.JPGsterling 212.JPG

Marked silver   Why would there be a safety pin imbedded as the closure??  I'm thinking it's possibly European  (don't know why)   Looks like a grape leaf but those berries look strange and not grape-like  HELP!!!   Thank you

Jewelry & Gemstones Board Group

OK, I found similar but none like this cool stein I bought at auction today! It is 16" tall, has a definite monkey theme including a weird monkey eating a fish on the lid! - Who is also holding a stein marked HB; is this stein a Hofbrauhaus or is that just a continuing parady? And if it is a joke - what does a monkey eating fish mean?


The bottom is marked GERMANY 1199   9 - I'm believe this is pre WWII when Germany became east & west; any idea on it's age?


I appreciate any help with this - I'm hoping it's value will make up for some other **bleep** I bought in the midst of auction fever!


aa collectible MONKEY STEIN 1.jpg


aa collectible MONKEY STEIN 1AA.jpg


aa collectible MONKEY STEIN 2.jpg

aa collectible MONKEY STEIN 4.jpg


Collectibles & Art discussion

Does anyone know how the color was applied to this pin? Has a bit of irridescense to it. Is it enamel, or something else?


Monet Pave Rhinestone Green Butterfly Pin.jpg


Monet Pave Rhinestone Green Butterfly Pin 1.jpg

Jewelry & Gemstones Board Group

Jun 28, 2015 3:16:38 PM PT

? about Monet butterfly pin

The first is a vintage rhinestone crown pin/pendant.  I don't see a signature but I have a sneaking suspicion it may be Coro.  Any ideas?


It has a chain that is bar link with a little impressed detail.

Jewelry & Gemstones Board Group

Jun 28, 2015 2:25:46 PM PT

Help with two necklaces~ who made them?

I came across this painting & bought it for only $25. Looking up H. Morley artist, there are a couple - and all their works seem to be fairly valuable. I can't afford artist signatures website, so I'm hoping someone can tell by the painting or signature which H Morley I have?

Thanks, I appreciate any help


aa art painting H. MORLEY 1.jpg


aa art painting H. MORLEY 2.jpg


aa art painting H. MORLEY 3.jpg


Collectibles & Art discussion

Image not available

Dave Guadela stud...
Item no: 221765832427
Buyer: saxophonebandit
Sale date:05/10/15 01:44I sold an item on eBay.
Buyers are required to re-fund
Withdraw from my card for $ 660 on eBay.
However, buyers do not return the item.
I still have not received (the item returned.)
I must receive the item. (I would have purchased on eBay)
Please resolved.

Member To Member Support question

I have no clue as to who the makes this piece or what type of glass it is.  Any help identifying would be appreicated.  Thanks much.



Collectibles & Art discussion

Found this sweet little tile with the image of this painting on it and fell hard. It's so small though, I can't read the name of the artist no matter how hard I try with a magnifying glass. There are SO many paintings in the world ... Google isn't helping unless I get some decent keywords.


Does anyone have a clue? To me it's so wonderful, I keep thinking it must be recognizable to more artistically educated people. I'd love to find a larger print if I knew the name of it!Women painting.jpg 

Collectibles & Art discussion

Hello!! My name is Chang Sung Choi


I bought the item on June 5.


But, This item have not received yet.


Add to attach the following shipping number(USPS-RS264723404NL).


I look forward to your quick response.


Thank you!!



-----this item's name-----

Portable XIAOMI USB Power Bank Charger MI 10400mAh [Blue] 2015/06/05



USPS Tracking™

Image of an envelope outlined in blue.Customer Service ›

Have questions? We're here to help.


Image of an envelope outlined in blue.Get Easy Tracking Updates ›

Sign up for My USPS.

Only applicable to visual users. More Details Less Details
Tracking Number: RS264723404NL
Image of a progress bar displaying in-transit statusin-transit
  • Updated Delivery Day: Wednesday, June 24, 2015
Product & Tracking Information
Postal Product:
  • Registered Mail™
Date & TimeStatus of ItemLocation

June 24, 2015 , 11:05 pm

Delivery status not updated



The delivery status for this item has not been updated as of June 24, 2015, 11:05 pm.

June 24, 2015 , 9:05 am

Out for Delivery


June 24, 2015 , 8:55 am

Sorting Complete


June 24, 2015 , 5:27 am

Arrived at Unit


June 23, 2015 , 11:34 pm

Arrived at USPS Facility


June 21, 2015 , 5:51 am

Departed USPS Facility


June 20, 2015 , 11:43 pm

Arrived at USPS Facility


June 18, 2015 , 4:07 am

Processed Through Sort Facility



Origin Post is Preparing Shipment


June 15, 2015 , 9:55 pm

Processed Through Sort Facility



Member To Member Support question

Jun 30, 2015 12:10:14 AM PT

I haven't received the item yet.

Scan 63.jpegHello, Can anyone help with an Id on this Card and value? I have two of them. They measure 9.5 x 7" and are on heavy cardboard stock. Copyright 1889 in lower left and sighned Tiffany & Co on the top right below picture. The 2nd Card has Images of Bishop Provost, St Pauls Chapel and Chancellor Livingston at the top. Similar to the first it reads: Congress of The United States , 1789, Assembled in New-York. President George washington. Vice President John Adams. It goes on to list the Senators and Representatives Present in 1789. I will post a 2nd picture. Thanks for any help in advance,



Collectibles & Art discussion

This guy is strange, and unmarked.  I just want to make sure he is nothing special before I put him in a lot to sell.
His body is plastic, but his head is rubber. He is almost 6" tall.


Thanks for any and all help!



 photo unknownguy01_zpshcnbdwcg.jpg photo unknownguy03_zpsbn5261so.jpg photo unknownguy04_zpsh2lqjog1.jpg

Toys & Hobbies discussion

Jun 28, 2015 2:06:14 PM PT

Can anyone ID this action figure?

Does any one know what country this soldier figure may be from ? His arm is in a sling next to a wreath so ti looks like the clock  is a memorial to war wounded & dead, just a guess. Any help as always will be much appreciated, THANKSSOLDIERCLOCK 1.jpg


Antiques discussion

Hello. I picked up this painting at a thrift store, I beleive it is Peter Max, but there was not paperwork with it, i figured I'll take a shot for $2.50 Smiley Happy. Wanted to see what others think. Thank you. sellwell4all







Collectibles & Art discussion

Jun 29, 2015 9:22:19 AM PT

Small, oil on canvas painting, Peter Max?

I think this is a butter churn but the top, which is hand-hewn, doesn't look like any other churns I've seen. Also, it's very large, stands about 3 1/2 feet tall. The wire around the top braid is an obvious repair, otherwise, no metal used in construction. If it helps, I got this on Nantucket Island at a thrift shop. Any help would be appreciated! Smiley Happy Sorry if this is posted in the wrong area, btw, the 'ask question' option seemed more about the logistics of navigating through ebay. :/


butter churn.jpegimage (2) (2).jpeg

Collectibles & Art discussion

Would appreciate manufacturer and pattern id help on this goblet.  Thanks.

Pottery, Glass & Porcelain discussion

I just got this great limoges box.

It's beautiful with an kind of asian  motif.

I can't figure out the marks on the back, i'm hoping someone else can help out.


It looks like jhhG - cls


any help or direction would be greatly appreciated!









Pottery, Glass & Porcelain discussion

Jun 28, 2015 5:59:09 PM PT

Help Identifying Mystery Limoges Box Mark.

Hi, I have a single cup and saucer in this pretty pattern featuring a turkey. Backstamp has a crown, "warrant" and the pattern name is Lodge.DSCN3804.JPGDSCN3807.JPG.

Pottery, Glass & Porcelain discussion

Need any info on this antique lamp. Seems to be  Brass and Marble. Marked on bottom MSLC from what I have found is Mutual Sunset Lamp Co.Electric.

Stands 25" tall . Heavy!


Collectibles & Art discussion

i`m trying to buy this item but every time i get to checkout step it asks me to verify my payment method witch is paypal....the credit no. that appears on paypal during checkout is one that i removed from my paypal account and i added a new one,so i try to change it but when I come to log in to my paypal account it says :


"please go to paypal.com to confirm your credit card before you complete this purchase.

Return to eBay

At this time, we are unable to process your request. Please return to eBay and try another option.


Member To Member Support question

Jun 28, 2015 6:28:40 AM PT

can`t verify my payment method

Looked thru 2 glass books, numerous ebay auctions. Cant find any exactly like these. Can anybody ID? Also what do I call these..Water, wine, sherbert?? Measurements are  6 1/2", 5" and 4 1/4" TIA for any help!

dpgl 025.JPG

dpgl 014.JPG

dpgl 022.JPG

dpgl 015.JPG

Depression/40s-50s-60s Glass

Jun 28, 2015 7:11:24 AM PT

Pink Etched glasses, pink swirl glass ID?



The seller purchased on May 20th and is now filing a claim today, June 28th that the item is Not as Described. "Damaged Internally. Damaged Externally. Missing Parts". Below is my listing verbiage. I think that the seller is abusing the Not As Described feature and I'm being scammed. I feel that I have little protection as the seller. 


The buyer hasn't given me any specifics as to what is actually wrong with the iphone. They didn't provide photos. Its also suspicious that they let this much time pass before ever contacting me. 


Can anyone help me?


Item specifics Condition: Seller Notes:
Used : Split the cost with friends
Gently used. Only 6 months old.
Contract:Without ContractStorage Capacity:16GB
Bundled Items:CaseCamera Resolution:8.0MP
Operating System:iOS - AppleModel:5
Features:GPS, Music Player, Touchscreen, 4G Data Capable, 3G Data CapableMPN:MD657LL/A
 Gently used iPhone 5 16 GB. I got this phone 6 months ago after my original iPhone 5 stopped working. I used a phone case on it so it looks great cosmetically. I don't have the box but I can include the case if you like. The case is by Tech21. I'll will reset it to factory settings, of course.

Feel free to message me with any questions. Happy shopping!

Member To Member Support question

Not able to report member.
Community Member
Posts: 1
Registered: ‎06-22-2015

Hello. I've been trying to report a person in the last 2 hours but i wasn't able..  I'm having a message fight with this person for 3 months now, i sent him my phone through mail and he claimes that he never received it, however ups tracking says that the package was taken by them, and delivered to this person adress! Help me!

Új szöveges dokumentum.jpg

View Entire Topic

Answered[ New ]
Community Member
Posts: 9,108
Registered: ‎04-02-2008
in reply to gabnaggabo
on ‎06-22-2015 05:16 PM


I'm having a message fight with this person for 3 months now...


Stop the fight by simply refusing to communicate back to this eBay member.  There's no real way to report harassing messages anymore, so ignoring them and putting them in your trash bin is the only means to deter further contact after a sale has been completed.


Three months is most likely well past eBay's deadline for this buyer to file an Item Not Received dispute.  However, buyers have up to 180 days (6 months) to file in PayPal, if that's how they paid.  Make sure the online viewable tracking number is uploaded to the PayPal transaction detail for the buyer's payment... this should protect you against a forced refund.


Good luck!

Graciously Grin When You Growl

Thank you for your advice, and i would exactly do the same IF i didnt sent him my phone and after many messages nothing is really happening, always the same excuse " Let me contact USPS." Then " They said they will provide me an answer in 48 hour, just be patient, we will work it out..." I got tired of this. This is why i want others to know this person so noone going to fall into my mistake.

Member To Member Support question

Jun 28, 2015 4:16:21 PM PT









+ Show shipping details
Summer Fashion Casual Women Chiffon Sleeveless Maternity Pregnant Loose Dress
Summer Fashion Casual Women Chiffon Sleeveless Maternity Pregnant Loose Dress
Item price$12.25
Item number131491616831
Shipping serviceePacket delivery from China





Member To Member Support question

Jun 27, 2015 2:36:03 PM PT



Collectibles & Art discussion

Any help will be greatly appreciated, mark, age.IMGP1719.JPG

Pottery, Glass & Porcelain discussion

I have a 3.75" tall cut glass bottle with a sterling lid and a natuaral fiber brush.  It may be crystal because the bottom is very smooth and clear.  I can find a lot of bottles with silver lids, but nothing with a brush.  Nothing with the glass cut in this pattern too.  The lid is marked sterling with either E.I.R or E.L.R after that.  I'm hoping someone can help with that too.  Thanks in advance.










Pottery, Glass & Porcelain discussion


We were hoping someone could help us identify the porcelain mark on the bottom of this piece. It appears to be a cross sword mark like Meiissen / Dresden, but we are not sure as it is quite blurry and partially on the bottom rim making hard for us to really get a good look at it. If anyone could help us it would be great. The piece is not that good condition wise there are numerous chips and wear points.


See photos - below.


Thank You for looking - have a great day everyone!

Rob & Tracie


Product Discussions discussion

Hi can anybody help me idenitfy this company logo, thank you very much.

From Coin

Product Discussions discussion

Jun 27, 2015 10:06:49 PM PT

What is this company logo

The crystal/glass used reminds me of pieces made in Austria/Germany. The crystal is aurora borealis in color. Any idea who made it and how to describe it? Any help here is appreciated. Thank you very much.IMG_6449.JPGIMG_6450.JPGIMG_6452.JPGIMG_6456.JPG

Jewelry & Gemstones Board Group

Hello, I picked this religious/church reversible emblem/badge. I was wondering if anyone can shed some light on it. I know it belonged to a member who probaly passed away, that is why the other side is black. I cant make out any words, since thay are in polish. It is dated 1907, and from Sayreville NJ. thank you in advance. sellwell4all20150628_102429_resized.jpg





Antiques discussion



Pottery, Glass & Porcelain discussion

Anyone? Thanks, in advance, for your time!  - A



Pottery, Glass & Porcelain discussion

Dear Friends,

Can anyone share some info about this coin please?

It weighs 31.2 grams, diameter is 41mm

Thank you Smiley Happy


Coins & Paper Money discussion

Jun 28, 2015 7:48:59 PM PT

Help with this one PLEASE


I found this and thought it was so pretty, but am at a loss as to what it is. I thought maybe a cigarette jar but the bottom is not flat. Not practical for candy, too narrow. 9.5 inches tall made of heavy glass crystal (?) with gold leaf (?) trim. It's heavy! It's fancy! It's a mystery!!


Any help with dates, materials, key words or just what the heck this thing is would be much appreciated.


Sorry for these dang sideways photos Smiley Sad Smiley Sad





Collectibles & Art discussion

Unfortunately I had a very well known person in the Flickr community for dolls. Purchase 2 of my items in the last minutes of my auctions ending.

Once I found out who she was because of her name on her PayPal payment,  and because she has been known for years, to bully and make problems for many people she buys from, on other sites, such as Etsy, Blythe Kingdom etc.

I mad ethe hard choice to cancel her bids and refund her money. Hoping upon hope that she would not rip into me like she does with so many others.


But I did not want to sell her these things either, because she always has a tendancy to find something wrong with them even when there isn't anything wrong and then give you hell for it. She is so well known for these things and for going on rants online about other people...that most people try to stay clear of her now days. There are many more unethical thigns she has done., But tehre isn't enough room here to type them all out!


So...of course she got beyond angry at me, because I cancelled and refunded her money (then I blocked her...wish I would have thought to do that prior!).

She left me 2..... awful, inflamed  and accusitory negative comments out of anger. Based on half truths as well.

Just out of spite...like she is known for.


I have note lowered myself to her standards and left her negative feeback.

But I would like mine removed.

She asked me why I cancelled and I told her as nicely as I could...without being awful about it and then she proceeded to send me a few very nasty emails and then told me to go an F myself. Not a surprise, as she is known for her rants and rages.


More importantly, I have been an Ebay member since 1999 .....That adds up to 16 years.

I have always worked very hard to take accountability for my sales and how I treat buyers (and sellers) and have never had a negative posted on my account...until this crazy person came around.


There is no talking to her about it. Well...maybe.........but she would make you get on your hands and knees and beg for her to change her commnets she left me....and even then....she may still may not find any compassion in that dark heart of hers.

I try very hard to stay clear of people like her  because I don't want to get involved with her whatsoever....and still....she shows up and wreaks her havock, like she has for so many other people.

She takes the award for being the bully in and around the doll community.


How long does it take to find out about getting my 2 negative feedbacks removed please???

This is very unfair to me, as to what has happened with my long time %100 positive feedback.

Selling discussion

Hey there. So I noticed that the inside of the USPS flat rate boxes say "priority mail postage required"
So heres my question: does that mean i can take my flat rate box, flip it inside out and pay instead a "priority mail" postage rather than "flat rate"?
Im just wondering because i have an item in which it would be cheaper to ship priority rather than flat rate.

Shipping & Returns discussion

Jun 27, 2015 5:24:19 PM PT

Flat rate boxes. Question and suggestion

What's the opinion on buyers with private feedback? I just read a thread where someone commented that sellers would likely only do this to hide bad feedback, but what's a buyer's motivation?


I have had some good customers with private feedback, so it's not something I'd consider banning (a buyer with private feedback).


However, one of the buyers who I think scammed me this year had private feedback, so I had no way of reading his comments to others.


I have an appraiser take care of all the grading of my coins and identifying many of them too. He does the packaging and pricing prior to me scanning, so he verifies all the crowns are real silver, and weighs the Mexican coins to make sure there's no fakes, etc. I trust him entirely to give me authentic merchandise.


A coin that went out (the short version of this story), the buyer with private FB said it was "fake" and several dealers in his down told him so. (Um, why do you need several dealers to give you this opinion?) Anyway it got refunded with a defect because I can't prove the coin is real, without it being certified it's my word against his (and even if it's certified, it's my word against his if the packaging is real).


So on the subject of buyers with private FB, I'm wondering if this guy cries fake a whole lot and doesn't want anyone to know about it. But since I know with reasonable certainty that what I sent wasn't fake, then I can safely assume I've been scammed and block him from any future buying.


Cheers, C.

Selling discussion

Jun 27, 2015 2:36:47 PM PT

Buyers with "private" Feedback

An unscrupulous seller's dishonest item description cost me a thirty-minute trip to the post office and $8.85 return postage.


Surely eBay won't compound the injustice by denying me an opportunity to post negative feedback?

Bidding & Buying discussion

I wanted to give you the upshot of how I spent my morning ....


I spoke with an attorney (okay .. a relative!) who says that since ebay posts that buyer's protection statement on items from China, and do not post any accompanying disclaimer, EBAY is liable for the return postage if they can't collect from the sellers. He is apparently willing to make this stick.
I LOVE a good scrap.
And hopefully by holding ebay's feet to the fire we can induce them to push through whatever arrangments need to be made to collect return shipping from the sellers' accounts, and induce them to stop preying on U.S. buyers as they apparently are.
And needless to say I am never buying from China again, finito. 

All I really want is my full money back in this case and I am done.  

Bidding & Buying discussion

Jun 28, 2015 12:34:25 PM PT

EBay's liability for returns to China

Hi i bought an ileaf 50 watt vapor item number 231600622272 and 3 minutes after paying for it it was canceld along with the sellers other items so i contacted him and he assured me 1 it was authentic and two he said he would let me return it if is was not authentic wich it tured out i was a fake after i contacted the company they ran the security code now the seller contacts me outside of ebay saying he is sorry for not knowing it was fake and wants me to return it at my cost i have sent him 2 requests through ebay for a return lable with no response i have no proplem returing it but i do not trust this guy as his excuse for his items being caancel with in minutes of me paying him his excuse to me was ebay had cancel them becauese they were alchole related  ? Hmm they are for vaping e juice not alcahole sorry for the poor spelling worked 2 shifts reall tired how would you handle a guy like this ?and yes i statred an ebay case witch he has not responed to ,Only to me out side of ebay ok i got a response from him that he can not send me a return label so i guess i send it through the usps with tracking                                  Thank you for your replies i can not figure out how to respond to them so i will do it on here i filed a fake item disspute the item was an ealeaf vaporiser witch tured out to be fake it came with a security code witch i entered into the companies code verifier and it said it was fake as for the return lable the seller says he cant send one because of his no return policey but has agreed to let me return it for a full refund though ebay messaging after i sent him a message through ebay I have never had to file before i also took videos of me packing it up and showed that everything that was sent was put back in the same box im sorry if i dont understand the procces just worried when i usps tommorrow he might say something was missing or not give me my refund I kept all his emails so i should be safe and we disscused the shipping he said he would add it to my refund i saved all the messages so i should be safe sorry like i said i have never had to file on any one i thought he should have answerd through the resolution center

Member To Member Support question

Jun 28, 2015 9:09:20 PM PT

Returning a fake item

My watch list ended items shows over 50 items.  Problem is, its actually got four items in it.  Does anyone know how to access and eliminate these "hidden" items?  I did a search and only found one post on this topic, and the only reply was "don't stress about it."  

As this number of items occupies more and more of my watch list I will soon not be able to use the list!  Max is 200 items....

Can anyone help or will I have to start a new identity?  I have had this identity since early, early days, have 100% positive feedback as a seller, and don't want to do that!

Bidding & Buying discussion

Jun 27, 2015 5:08:06 PM PT

strange problem with "hidden" items

I'm a pretty patient person, but also trying to build up myself on eBay. I had a buyer make an offer, I counter offered, they accepted it, but haven't paid now for 3 days. I have sent them emails not asking when they will pay but the first email was a thank you for your purchase, if you can pay by 2:30pm I can ship this out for you today (same day they bought it and was sent minutes after they accepted). Then Saturday I sent another email saying once again thank you for your purchase, please make your payment before 11am because my post office is only open today from 9:30-11:30am. I haven't sent any emails today and they haven't responded to any of the messages. I looked at their profile and they have positive feedback and most of their recent purchases say quick payments or prompt payments. How long would you wait and if they don't pay, what do I have to do then? Thanks!

Bidding & Buying discussion

 how does it help sellers if a seller cannot leave neg feedback? this person did not pay for the auction she won  i opened case she still did not pay anyway i closed my case to get my fees back but this ebayer can keep on bidding on other items from other sellers and they will have no idea that they are not paying how does this policy help sellers/ for all i know  this could be the seconf or third time she has done this with a seller .  . of course it does not help that i blocked her only a fool would try to bid on a sellers items when they never paid for the 1st one.  so the fact is that i can bid and know they cannot leave neg feedback if i dont pay  that sucks

Bidding & Buying discussion

I have posted a laptop that I want to sell and everytime it does sell (which has been 3 times now) I always get an email asking for my paypal email.  As I understand this is a way people use to scam sellers.  But it's happened everytime I try to sell this thing and its becoming really annoying now.  Not one of those people who have tried to buy it in the past have ever responded back to my messages or even payed.  One of them was even an account that was made literally to bid on the auction then just left untouched.  


So is there really nothing that can be done against this??

Selling discussion

Selling discussion

I came to the help/ answer section to try to learn if there is a bidding glitch from smart phones / tablets, etc. because of an issue one of my repeat buyers just messaged me about.


She wrote me a few hours ago to say that she can't enter her bid on my auction -- she said she is trying to enter a very healthy maximum bid and gets the message "reserve not met."  I checked my listing and there is no reserve on this listing (I never do reserves).   I had a like-item close at a price 50% lower than it ever has before last night (Sunday evening) which perplexed me and I'm wondering if other buyers experienced the same glitch last night.


I wrote her and asked if she was bidding from a smart phone or similar (it's my impression more glitches occur in that environment), but I haven't heard back.  Any insight would be appreciated -- I imagine I will cause myself problems if I ask someone I know to place an experimental bid (!) and I'm dying to get this figured out Smiley Happy



Bidding & Buying discussion

I have 3 items that ebay says I need to add the required ( brand ) product identifier to.


These are all used vintage items that have no brand ( maker ) on them.


I don't know who made them so I placed " unknown " in the brand item specific.


They say if I don't fill it in that those listings may not be allowed to be seen in search results.


If I just omit the brand item specific altogether will that solve the issue ?

Selling discussion

Jun 27, 2015 12:09:16 PM PT

Brand Product Identifiers

Hi All,


I just noticed a small flaw on an item I did not note in the auction. It is already past the final 12 hour mark and I can not revise my listing or cancel the one bid I have on it. The flaw does not really effect the use of the item but it is something a picky buyer might point out "as not described" or something and and this is pricey item. It also has a lot of watchers and I do expect it to go over $100 by the close. 


What are my best options? If I contact the winner after, point out the issue and offer a slight discount and they still want it, am I safe, becasue now it is as described?


If they decided they don't, then can I now cancel at their request... ?


Any other options? 



Selling discussion

Jun 27, 2015 9:54:05 AM PT

Item Flaw Question




The package I sent arrived 7 days earlier than estimated  delivery time,

USPS tried to deliver but a notice was left because an authorized recipient was not available.  I added USPS tracking number after i shipped item,

and there can see that.


Buyer not files INR claim, does not respond to two messages that I sent him via eBay, on June 24 and yesterday and today is the day 5, which means that the shipment will be returned to me, and I bear the high costs of returned shipments if I pick up returned item from USPS Priority Mail Express International™ ( about 50$ + import customs fees) and i already paid about 30$ EMS shipping  USPS Priority Mail Express International™ ) of the total item cost-89$ - because i stated that the shipping is free.


I do not  want to pay additional costs to any buyer, or to bear responsibility for it.

In this case,  I would even go to the minus, counting the cost of shipping and return costs + customs fee.


And I've spent time and effort at sending, tracking shipments of all these days.


It is negligence of the buyer.



What should I do?


Thank you and best regards 

Shipping & Returns discussion

Details are listed below.

Selling discussion

Jun 29, 2015 7:52:58 PM PT

Buyer Cancelling Item

License Plate NC GO HEELS Aluminum 6x12" Officially Licensed Collegiate Product





  • To make your title more descriptive and encourage buyers to view your listing, add these keywords: Unisex Adult, blue & white   Smiley Frustrated

Selling discussion

I had a buyer who wanted me to ship a $10 item (he did best offer for $8) to an address that was different then the address on the Order Details.  The address listed on the Order Details was not a real address.  The buyer said the item was for a friend, however, it took a week and a half for the buyer to pay for the item and then message me the alternate address that he wanted me to ship to.  I noticed that the buyer also sells items of the same type as the item that he had bought from me.  I reviewed ebay's polices and they specifically say that I as a seller should only ship to the address provided by the buyer on the Order Details.  I explained to the buyer that I can't ship to an alternate address per ebay's policies and that we would have to cancel the item for which he would get a full refund.  The buyer would then have to re-win the item after I relisted it and provide the correct address at that time.  The buyer agreed, we mutually canceled the item citing wrong address, and the buyer got a full refund.  Unfortunately when I relisted the item, another buyer won the auction before the original buyer could win it, but instead paid the $10 buy-it-now price.  I told the original buyer there was nothing I could do about it.


The original buyer was upset and called my phone number twice.  He thinks I purposly deceived him into cancelling the item so I could relist it and get $2 more.  I don't care about $2, I care about following ebay polices and being protected.  Why would he be so upset about not getting a $8 to $10 item, especially when he recieved a full refund?  This further reinforced my suspicision that when he originally bought the item from me, took a week and a half to pay and message me the alternate address, that he in fact sold the item to a 2nd buyer for more money and wanted me to ship directly to his buyer (and not in fact his"friend").


Obvioulsy I have no proof, just my suspicision.  At the very least, I wasn't comfortable shipping to an alternate address not on the Order Details since that is against Ebay polices.  I definitely wasn't comfortable shipping directly to someone else's buyer, whether I had proof or not.


Has this ever happened to you guys?  Was I in the right?

Selling discussion

I bought an item from a seller with a zero rating and the item showed shipping outside US, I'm in Missouri. He's been a member since Oct 2014. I knew this was very risky before I bought it because the item was about 1/3 of the cost of average. I did it anyway almost as a test of the system (I know, it's not smart but I knew what I was getting into). So, I'm not suprized about where this is going, but I am curious what I can do at this point if anything. 



Bought the item June 5th using Paypal. The item had an estimated ship date of June 24th to July 29th. I thought that was really interesting. I was among a total of 6 people who bought his item. 

On June 14th the item showed "shipped" in paypal but without any tracking information. I emailed the seller that day and got no response. I emailed Ebay to give me his contact info and they sent me a phone number. The seller's name is null since it's gibberish, the phone number shows up as being in Wisconson and his address shows as being Wisconson. Again, the item was listed as shipping outside the US....hmmm. 

Anyway, I called the guy and left a voicemail and emailed him again with a notice that I would be reporting him for false user information. 


I've gotten no response. Now, I made the decision to go ahead and report him and attempt to get some type of stir but when I attempt to do that in Ebay I get a message that since his estimated ship date is July 29th " my item may still be on it's way" and on that date I should contact the seller. 


Well that doesn't help me at all since I already did and got nothing/ Plus I've heard some sellers don't ever respond since it's almost an automated buesiness so how can Ebay just rely on "contact the seller" in all cases to resolve my issue? Basically, I can't find a "next step" when the seller marks it shipped in Paypal way before the estimated ship date and now it's past the point of when the shipment should be here. How I do get past the estimated ship date in Ebay? Or at least let them know that Paypal shows shipped, therefore the estimation of July 29th no longer applies. 


Thanks for any help



Shipping & Returns discussion

I want to close my store because ebay no longer gives me my free auctions, only fixed price, and my items do not do well that way. Can I even close my store And if so, how do I do it?

Selling discussion

Jun 29, 2015 6:47:52 AM PT

Can I close my store?

Specifically are they made in Taiwan? I found a Serengeti case and glasses in a car and the glasses don't have Serengeti on them, just Taiwan. I guess someone could have put some cheap glasses in a Serengeti case but I'd like to know either way.

Selling discussion

Jun 27, 2015 7:36:39 AM PT

Anyone here know Serengeti sunglasses?

Is there a way to change the duration of a listing? I wanted to list an item for 10 days, but I inadvertantly listed it for 30 days.

Member To Member Support question

Jun 27, 2015 12:50:34 PM PT

Listing duration

As a seller, how do you get paid from Paypal Credit (where the buyer has 6 monthly installments)?  Does Paypal front that money to the seller or is the item held from shipping until the balance is paid?  No "help" info on this subject that I can locate.  How does it work on the selling end?

Member To Member Support question

Jun 28, 2015 12:00:30 AM PT

receiving payment from paypal credit

Good Evening,


      I have a buyer that paid for an item, and he did not pay attention to the "local pickup only".  I tried to help the guy and drove 60 miles out of my way to get a shipping quote anyway.  With that he then wants to cancel the transaction because it was confusing to him?  Anyway if I cancel this order will I get my full amount back to include the fee charged by Ebay?  What are your thoughts on this  situation.  Thank you in advance for your time.




Member To Member Support question

I was wondering if I paid with an ebay gift card how does it work with paypal? I have a paypal but it unverfied and their is  no bank or credit card link to it. My question is can I still use an ebay gift card under those circumstances? 

Member To Member Support question

Jun 29, 2015 2:24:35 PM PT

ebay gift card question

How can you prevent everyone who looks at your profile/feedback etc. from seeing what you've bought? If I buy "lots" of items to resale in a business I may not want everyone knowing everything about my transactions. Thanks so much for any help!

Member To Member Support question

Jun 29, 2015 8:37:54 AM PT


I'm interested in some cars I found on Craigslist are about 4 or 5 which turns out to be the wonder that are active military but they say that the transaction is done through ebay motors and coast in sending them to my home and for 5 days and then I have the car payment that had never eschuchado not know if it's true and I have great doubt about it and do not know if it's a scam or if indeed it is true

Member To Member Support question

Jun 27, 2015 6:10:54 PM PT

buying a car from a militar

I just left feedback on my eBay phone app for the first time.  I've always used my Mac in the past.  I meant to leave all five stars, but I wasn't paying enough attention and left all ones. What do I do?  I'm planning on calling eBay in the morning to see if they can reverse it for me, so if you see this after 12:00pm Eastern time on June 29, I've hopefully already solved the problem.  Thank you.


Member To Member Support question

 I purchased an item that ebay removed after I paid for it and now I can't leave feedback for the seller.  Any help please.

Member To Member Support question

I made a "Best Offer" to a seller who agreed and lives about 30 minutes away from me. The seller wants to complete the transaction on Craigslist. Why?

Member To Member Support question

Jun 28, 2015 1:46:34 PM PT

Ebay Best Offer


A buyer contacted me with a combined offer for multiple listings. How should I handle this? Is there a way to combine listings to sell as a group? Is it best to negotiate prices for individual listings and have the buyer offer on each listing? I am a new seller and need to figure out the best way to handle this. 




Selling question

Jun 27, 2015 1:44:12 PM PT

Combine Listings

I canceled an order and refunded the buyer but the amount is still reflected in my total amount sold which is affecting my selling limit for the month. Is this a glitch or is this regular policy?

Member To Member Support question

Jun 29, 2015 5:23:31 PM PT

Selling Limit

I'm a new seller.  I find I pay 10% on sold  item price, plus ten percent of shipping charges, if I offer free shipping ( where I've calculated shipping costs into item price).  If buyer pays shipping, I'm STILL charged ten percent as that price is added into his payment to me.  Ebay makes 10% off SHIPPING charges?  Seems bogus to me.  Is this unavoidable, or is there a way to avoid charges on shipping costs?

Member To Member Support question

Jun 29, 2015 12:55:55 PM PT

Shipping costs/Ebay percentage

I am so happy that Ebay has agreed to issue full refund to me due to some problem. The issue is they say will initiated the refund to my paypal account but I usually pay all the item in ebay through my debit card without paypal account. So how am i going to get back my refund?

Member To Member Support question

Jun 28, 2015 6:22:16 PM PT


Hello, I know English badly. If there will be errors - excuseme. I ordered:

Item: 650 mah Double Two Starter Blister Kit E pen shisha Hookah Vaporizer Electronic
Item number: 171823700445

But I changed mind and I want to return money.

Member To Member Support question

Jun 29, 2015 7:13:32 AM PT

Return money

How do I know that I have been paid? I'm a first time seller.

Payments question

Jun 29, 2015 12:49:10 PM PT

New seller

Hi i'm new here, i'm from philippines i would like to purchase an item, but i have problems in payments, i don't have crdiet card, debit card, or paypal account, is there any other way for me to purchase? like for an example bank transfers/



please do reply..thanks

Payments question

Jun 28, 2015 8:29:18 PM PT

Hi i'm new here, i'm from philippines

how does ebay knows that a item is really shipped, i am new to ebay bought a item, ebay said it is shipped but base and  the negative comments of person who bought the same item i am now in duobt if my item was really shipped.

Member To Member Support question

Jun 28, 2015 8:19:51 PM PT


I have been trying repeatedly to send an invoice to a buyer who purchased three of my items through the Global Shipping Program. Every time I attempt to send the buyer a combined invoice, I get an error message from eBay saying that I cannot send an invoice for the items. Does any one know what is going on?

Member To Member Support question

Member To Member Support question

Jun 28, 2015 12:09:30 PM PT

Selling on E-Bay

 Well I went out and bought a better camera with high resolution 5184 X 3888. Turbo lister won't load them. I can edit photos already on eBay with them but turbo lister won't take them. I can resize the pictures on my camera to half that resolution and turbo lister will take them. The problem is I take dozens of pictures at a time and my camera lets me size them 1 at a time. It would take days to put them in my files and load to turbo lister. Anmybody had this problem or a suggestion to fix it. I have tried to set my camera to the size turbo lister wants but next picture it goes back to 5184 X 3888? I am using a Canon PowerShot ELPH 350HS.

Selling question

Initially I chose to sell an item as Auction.  Changed my mind and want to sell as Fixed Price.  I havent been able to change the format using the Edit process.  How do I change from Auction to Fixed Price?

Member To Member Support question

Jun 27, 2015 11:19:40 AM PT

Selling Format

eBay Community/Staff.


I had been trying over and over again to pay for an item but whenever I tried to pay the invoice, it said the cost of shipping from Etobicoke, Ontario to Ottawa Ontario was $100!! This was not what was advertised and what I agree to as the price for shipping was quoted as $10. The dealer either didn't want to or wasn't able to change the invoice to read $10 or delete the original invoice and send me a new one. This, after phoning eBay twice and leaving several messages to the dealer. Now, for some reason, it's one MY account and I can't get rid of it. Every time I go onto my eBay page it shows up even after I tried to hide it!! All I want to have done are two things:

(1) remove this annoying pesky notice of an unpaid and then cancel the item that was in no way my fault and

(2) fix my account in such a way that this transaction doesn't negatively affect me as a buyer as this transaction collapse had absolutely nothing to do with ME.


By the way, I've have just checked today (June 27th) and the seller has relisted this comic with a $30 postage/handling instead of the $10 initially and then "mistakenly" $100. You need to look into this practice as I still feel that I deserved to get this comic.


The seller's id is.... isoldgrit (534) The original item was numbered as follows



Member To Member Support question

Jun 27, 2015 6:03:20 PM PT

Unpaid Item Hassle

Did ebay remove their "send us your feedback" option before or after going political?

Buying & Selling Basics question

I jumped the gun and opened a case regarding a miscommunication between myself the buyer and the seller. Since then we have communicated and all is well and I would like to close the case. I cant seem to navigate to the place I can close it.

Shipping & Returns question

Jun 27, 2015 4:40:02 PM PT

Screen to close a case?

just wanting to try this out . i have a vehicle i would like to sell locally and would like to use ebay for advertising .

is this free i went to sign up and its aasking for credit card info right off the bat.

i do have an ebay account

thank you

Member To Member Support question

Jun 27, 2015 4:03:14 AM PT

new seller

How to post an item using the Buy It Now price only (no bidding)


I tried one but bidding still there - www.ebay.com/itm/Dark-Souls-II-Scholar-of-the-First-Sin-PC-Game-STEAM-CD-KEY-GLOBAL-/301673523934?pt=LH_DefaultDomain_0&hash=item463d24aade


Other sellers were able to post with Buy It Now price only.


Please help.


Bidding & Buying question

Jun 28, 2015 10:10:23 PM PT


I average 55% positive feedback.  I've tried leaving positive feedback soon after an item sells.  I've tried not leaving feedback until the buyer has left posittive feedback for me.                                                                                                                                

Selling question

Jun 27, 2015 3:14:08 PM PT

Help with feedback