On one of my buying IDs........Congratulations, You are a Yellow Star 10 According to the instructions I am supposed to download the image and proudly display it.....anyone have a frame for sale?
The 1st vase is 4 in tall & marked 052. The 2nd is 3 in tall & not marked.
Probably a longshot but was hoping someone recognizes it Thanks
I need help identifying this sugar & creamer set. It has shading of forest green at the top, along with shiny gold on the lid of the sugar bowl and also on the sides of both pieces. There is no marking on the bottom. The sugar bowl is 3" tall *(without the lid); approx. 3 3/4" tall (with the lid on). It is 5 7/8" when measured from the end of one handle to the end of the other. The creamer is 3 1/2" tall (base to top of spout).
Any help would be highly appreciated, Thanks so much in advance.
I think it is unfair that the buyer can leave negative feedback so easily and not have to prove they are justified. This was a new item which I sell a lot of and have good feedback on. The bracket he complained about says fits most bikes but is also thrown in for FREE. How can you leave negative on a free item? He didn't even give me an opportunity to work with him. I sent him an email stating Pet Gear suggested going to a bike store or hardware store to get a bracket to work. He paid $47.95 for a new item which is also a car seat and carrier which I think is a very good price even if you couldn't use it for a bike basket.
How can he leave feedback like this:
|Item doesn't fit thicker Handel bars ' waste of money byer beware' falsely adver||Buyer:||During past month|
|PET GEAR 3-in-1 PET BIKE BASKET CARRIER CAR SEAT DOG/CAT TRAVEL NIB (#131437847915)||US $47.95|
I reported him to EBay and they have not removed it. I looked at some of the other negative feedback he left for other sellers. He has gotten away with putting charged too much postage. Okay you knew the shipping at the time you ordered it.
He left another saying other EBayers had the same thing for less. Seriously how can EBay let jerks put this stuff against honest sellers. He still has 100% but took mine away from me over a free item as described in the description. EBay can look at the auction and see he has no reason to leave negative.
These are brass and 6inches tall and have 3inch dia base, with what look like lions paws, It thought at first a base for candle holder, but they could be for a vtg bathroom fixture, I have no clue, I ask on another forum but only one responce , So any pickers out there have a clue Thank you all.
I reported a buyer who left a negative feedback as a revenge because I refunded his money as the item was out of stock... Ebay do nothing with this cases. Sellers are defenseless from buyer that use feedback as a punishment. How can we protect ourselves?. I need help.
Ebay sent me a message that states they removed an item I was selling. They said it has similarities of another item I sold that resulted in a bad buying experience, such as complaints from buyers that the item is of poor quality. If this is true, why did I not receive any complaints from the buyers or Ebay prior to my item being removed? The reason I re-list this item is because I have many of the same item, and as far as I know all of my buyers are happy with their order. Please help. Janet
I sent a very polite offer to buy an item from a Seller after an auction ended with no bids. The Seller replied with a nasty, sarcastic message. When I responded that the sarcasm was uncalled for, I received an even nastier reply (despite the fact that I'd added this member to my Blocked List).
I'd like to know what steps can be taken --by myself or eBay-- when a member has sent rude, sarcastic and insulting messages through eBay mail.
Just needing to vent!
Last night I put a rare pocket watch movement on my watch list that had just been listed. It clearly said in the listing that the "seller does not accept offers to end listings early".
It was started at 99 cents. It was non running and uncased. It was obvious the seller did not understand what it was. I really wanted it for parts and was prepared to bid up to $500.
I looked tonight and it had been relisted and sold as a BIN for $10.00.
If I had not been told in the listing that the seller does not consider offers to end auctions early I would have sent them a VERY nice offer.
I did send a message and explained my frustration and the value of the movement they sold for $10.00. I can only hope they are as irritated as I am. I have been looking for just that thing for a couple of years now to complete work on a restoration.
Top Rated Seller Return Policy Violation: I purchased from a top rated seller that showed they accepted returns. The item was too large so I was willing to pay return shipping for an exchange for a smaller size. He didn't have a smaller size so I requested a refund. He then stated he doesn't accept returns. The "report item" link doesn't have an option to report issues on a top rated seller not accepteding a return.
I have since come across two other Top Rated Sellers that show they accept returns but all three sellers have in their descriptions:
DUE TO HYGIENIC ISSUES, IT IS NOT RETURNABLE.
How can I get my $24.90 back?
I listed 2 items. someone bid on one of the items, but never paid. I tried communicating with the "buyer" but they never responded. After several attempts, I quit trying and quit trying to sell on Ebay because I failed.
However I was charged $24.90.
I cannot afford to pay when it didn't work for me.
I need help with this purse as I am completely out of my element here. I've read different guides and looked at quite a few purses, and think it is okay, but not totally confident and obviously want to do the right thing.
I really appreciate your help. I hope I have the right pics. If any others are needed, please let me know. I will post one here and then the rest in the next post.
just got a mail from ebay, buyer asking to return an item, reason "I found a better price elsewhere".
Of course I accept the return, and said so.
My question, before I mess up anything:
Will there be a defect once I refund buyer? Of course I will wait until I have the returned item, before I do so.
I have had a refund once before, but buyer did not go through ebay return, -so I refunded through my second pp account, and there was no defect.
Thank you much for your help!
Item was delivered 4-9-2015 on a address (and name) same in Paypal and Ebay, 4-15-2015 Chargeback "Unauthorized payment" opened, so far Paypal asked me to provide tracking info which I did and right now case "Being reviewed by Paypal", any advice how to handle that type of chargebacks? Thank you.
I received an email through ebay's system from an ebay member asking why his paypal payment was refunded. Only he was not bidding nor did he win the auction (or any auction of mine) that he messaged me through.
Why would someone send me an email saying their paypal payment had been refunded. It's all obviously false.
He has 288 positive feedbacks and has been a member since 2001.
I did not want to respond for fear he would somehow get my email address.
Thanks for any input
The competitor writes me...
That i have copied their listings. When i responded that he is full of it and he should go call eBay if he feels so.. He/she replied back
"In the middle of your listing
FAST SHIPPING !!!
All orders are shipped by the Next BUSINESS DAY
Is the exact wording, font, style and color as all of our other listings.
We don't have to contact ebay. We are a VERO (Verified Rights Owner) member of ebay and we can remove any listing that copies ours."
Is this guy serious?
I placed a bid on an item that was $1.99 with my maximum bid set to $15. Nobody else bid on the item and after 3 days the auction ended, but instead of winning the item the seller canceled my bid at the last second. I have an impeccable feedback record and there is no justifiable reason to cancel my bid. Are sellers really allowed to cancel a bid just because their item didn't sell for enough?
I bought something that came in a completely different color than the one pictured. It was this color in the picture and it came in jet black. (I can't show you seller's picture here, it's against the rules)
I appealed to eBay and they ruled in the seller's favor even though I sent them side-by-side pictures of the seller's picture and a picture of the actual item. They said that because the seller didn't WRITE in the DESCRIPTION that the item was blue then he did not send something "not as described". (They get people complaining about minor shade differences) Well this wasn't minor!
But Praise the Lord for PayPal! If you buy anything and pay for it through PayPal the seller HAS TO TAKE IT BACK for any reason whatsoever. Even if you don't want it anymore!!! Part of being a seller and doing business with PayPal is agreeing to take back and refund the buyer for anything they buy from you. YAY~~~
So ship it back with a tracking number. File a claim with PayPal and PayPal won't let him get ANY of YOUR MONEY out of his account until he refunds you. THEY LOCK UP HIS ACCOUNT FOR THE AMOUNT HE OWES YOU!!!
I've had it done to me. When Paypal locks up your account, you can still sell and you can still receive money and I think you can withdraw funds in excess of the refund you owe but it's really a pain and he's a big time seller and owes me $149.70.
I'm having a really good day.
I have an unusual issue with USPS. I will try to expain. The PO I use wont accept my packages. The post clerk says I Have the wrong zip of the post office its self on the shipping slip. I will give you a false example. say the PO is 456... what ever and mine is 369 ... what ever. The PO does not want me to change my zip but does want me to change the zip on the shipping section that shows THEIR address and zip. It shows my zip which is not their correct zip. eBay keeps telling me I cant do business here if I change my zip. Again dont want my zip changed. Want the PO zip changed to their correct zip. Post man says he is not getting credit for my packages and refuses to accept any more from me.He tells me to drive to the PO that has my zip which is much farter away. His office is 1 street over but has another zip than mine. It is a hospital PO that serves my area plus the hospital. I go there to save on gas and get my sales out same day. All he wants is the zip changed on his post office not my ship from zip. I cant get CS to obsorb this info so can anyone out there help with this. USPS cant change shipping labels they dont make. Ignor typos I have dexlezia. dont need hassel about it. Please help with issue on CS fixing this..
So I bought some shoes off of eBay from a seller who has a good reputation, I bought them April 12th and the estimated delivery was April 13th to April 16th because its only one city away (around 30 minutes away). Its April 16th (Priority 1-day) and the tracking still says shipping label created April 14th 9405509699938367494401 <-- Tracking. Seller hasn't responded to any of my messages I think he made a label and it could be in the back of his car for all I know. Can anybody help? Should I wait a couple more days? File a claim? I'm just worried. My brother ordered his shoes from ChampsSports all the way from Montana to California and got here in three days Priority 2-day. What do I do? I apologize in advance for my sentences being all over the place, I'm just ranting.
I have been selling on eBay since 2001 and have 3 accounts. I noticed recently that I am being forced to pay return shipping even though my policy states it is the responsibility of the buyer. Did something change recently?
Buyers can ask questions before a sale but can sellers ask questions to a buyer before a sale?
So I purchased an item (Motorcycle brake/clutch levers) back in January. This item came in different colors, so as mentioned in the listing I wrote the color I wanted in the order info when purchasing it. I chose the color black.
When I received the item and opened the package I noticed that it was blue instead of black.
I immediately contacted the seller informing him of this. There was a lot of back and forth messages in which he replied several times saying that "it's just a color", trying to convince me to just keep the item. After he realized I was having none of it he procedeed to offer me a 4 AUD refund on an item that cost more than 20 AUD.
I insisted that I wanted either a full refund or the item in the color I ordererd, he then replied saying that he was shipping a new one in the proper color.
It's now almost 2 months since he said he shipped it and I haven't received it. I'm pretty sure he never shipped anything and was just waiting so the feedback window would expire and I couldn't give him a bad feedback (something he repeatedly insisted I shouldn't do until I received the new item).
I contacted him once more, saying that it has been too long and the item didn't arrive, to which he just replied asking me to wait longer.
Tired of this I tried opening a claim with eBay, to my surprise I couldn't find the item in my purchase history. After going through the resolution suggestions, etc. Ebay gave me the option of opening a return request, which I did.
In this process it clearly states that the seller pays for the shipping of the return, I asked the seller for the return shipping label (something I guess has to be done in order to advance that process to Step 2) and he replied saying he wouldn't pay for the shipping costs. Nothing else, no further communication.
I have twice sent an e-mail to eBay support (which states I would receive a reply in 24 hours) asking for help on this matter and never got any reply.
At this point I'm just fed up and don't even care about the money or the item anymore, I would just, at the very least, like to be able to leave proper feedback about this experience on the seller's feedback so that other customers can be aware. But unfortunately I don't see anyway I can do this.
Any help would be appreciated it, if not then at least I vent my frustration with this whole mess.
Isn't there a way he can cancel it? He need to "own up" to his mistake, unless you feel it is partially my fault. Is my listing in any way misleading? It is a picture of a cup and saucer, but I tried to focus on the saucer and my description states that it is the saucer only.
Hi, I just sold an item and checked out the shipping address. It's a UPS Store mail box. I contacted the UPS store and they won't confirm the name I have for the shipping label (which is understandable). But is there any concern about shipping a package ($100 value) to a UPS Store mail box, especially since it's a brand new buyer who created an account today?
I've sold to new buyers a few times and never a problem. But a new buyer shipping to a UPS Store has me a bit concerned...
I'm not a big seller, hopefully someone can offer some advice.
Hello guys!This is my first internet shopping and I'm inexperienced so please help me
I paid for the item on 17 March.And now it's 19 April and I received a message from seller yesterday.He said it has been taken 18 days on the way and it's still in normal shipping time.It's been 34 days already.Estimated delivery is 29 april.Should I wait for the estimated delivery date?But if I wait it would be 44 days.sorry for my bad english.And title of the message is 'shipping for the item x is ending on Apr-23-15.' I'm so confused.
So I bought an item digital copy which I should received via email. And the hint is pretty simply - just make the delivery as long as possible like only delivering into US when you are in Europe and vice versa. The delivery dates are hidden and after you have paid for it you will just get the information that he needs 35 days to send an email. Great Buyer protection! Can't even open dispute on paypal because I've used this garbage site to pay with it. Which means you have to wait whole month "beucase the items can be still on their way".
Has anyone ever submitted a signed book to a verification service like PSA or a member of the american board of forensics?
I have a few signed books I would like to get checked out and was wondering about the costs and process.
So I achieved 748 positive transactions over a 10+ year period without any negatives.. then one bozy decides to be crazy and give me an unreasonable negative. Now my 100% positive is down to 99.10.
10+ Years of flawless service.. down the drain for one bozo.
I've never really looked at how they compute it since up until now I haven't had much of a reason to but it seems pretty strange to me how heavy they are weighing/computing a single negative.
Yes, I know i'll recover in the next year but i'm just **bleep**.
Then there is the fact that the buyer was borderline extorting me and I spent 3 hours on the phone with ebay they they are pretty much uninterested in helping. So much for seller protections I guess.. now I get to look forward to my next email from them how they are "protecting my ebay account" by not really doing anything.
Sorry for the rant .. Just one of those days.
ebay will not let me change the currency of my account unless I set up a "sellers"account. I am NOT a seller, I am a buyer. What can I do?
In feedback as a seller how do you make the items you sold private so you can't click on view item?
How many time do I have to send the feedback revision form to customer from the date of putting the feedback?
eBay International AG < some one know what its mean? its cut me from account 7.79$ I dont why?
I would like to use Global Shipping and also have my direct International shipping available for a shipping option for all countries. How does it work having both the Global Shipping option checked and also me offering different direct shipping? Does Global shipping take over certain countries then what they do not cover the customer then can choose my direct shipping or is it the other way around? Do I have my settings right because I have no way of checking to see what my International customers will see because customers do not get told they are now using the GSP. I temporarily changed my address on my buy account to another country (Belgium) and checked my listings, and from what I see I only see the 2 options, USPS International First Class and International Priority. Those are the 2 shipping options I chose to provide, so where is the Global Shipping Program option? Having these settings correct is detrimental, if anyone can enlighten me as to what exactly is going on that would be wonderful =)
Long story short, an item I am selling ended and someone won the auction. An hour later they inform me that they can't pay and I need to cancel. Being naive, I canceled the order and stated in the cancel request that the buyer wanted to cancel. eBay informs me that they sent a cancel request to the buyer as well, but that was 4 days ago and the "buyer" hasn't confirmed anything yet. Now I tried to open a "buyer hasn't paid" but eBay won't let me because there is an open "cancel" request. So now I can't do anything. What do I do?
I have a baseball autographed by nolan ryan. Along with his signature, is 5 no-hitters, 5,000 K's signed on the ball.
I got the ball from Card Collectors Co. in 1989 or 1990. Don't know if they are still in business.
A certificate came with it signed by Nolan Ryan that says that he personally authentically hand signed 383 balls.
My certificate is 262/383
Looked on ebay listing completed and current and couldn't find the same ball.
Also google collectable dealers and could not find the same ball.
An info will be greatly appreciated. If you know what it's worth, that would help too.
Is it possible to the seller to give the same tracking number for another delivery?
In my case I have bougth the item 20.03.2015, received it 06.04.2015.
And 08.04.2015 this seller has shipped to me another item with the trackin code of previous shipment.
I've tried finding this answer but site map just keeps takeing me to selling page so thought I'd ask here.
I don't use the Best Offer much so was wanting a few questions answered if possible:
1) Once an offer is accepted is the item on hold until paid for or can another offer be accepted until someone pays? (sorry but have had way too many non-payments for me lately). Like first pay first gets (lol). I want to start a motto of "don't bid on eBay unless you actually plan to PAY."
2) My main question is, IF I accept an offer and buyer does not pay right away, is the BIN Price still available? Can Someone else come in and BIN out from under the best offer accepted?
I try to sell with integrity so was really wanting buyer to know (since they only have a few feedbacks) that even if I accept the offer, if they don't pay right away it could still be sold to someone else. Not to mention that with newbies sometimes they decide not to pay and then I get messed over (lol).
Any thoughts and all information on best offers is appreciated. Thanks.
How can I accept credit cards and paypal at the same time customer could not use paypal for some reason wanted to pay with credit card how do I do that?
Helo, so as the title said I think I experienced another ebay glitch last night.
I made a listing using the ebay app, which I try to avoid but it was the best choice at the time.
I chose to make it a three day listing, BIN, and chose the continue option to see the fees*. If there was an inserion fee, then I was going to choose edit and run it as an auction. It said free, so I took a screenshot and went ahead and listed it. Then I clicked on the auction to check how it looks, and noticed the time ending was in thirty days. ??? So I hurry to check my fee in my account, and it says "promotional fee credit". Took a screenshot.
There was a thirty day promotion but that ended a while ago.
What should I do, call ebay? I'd rather not, my phone has a minute plan and I have a lot of important phone calls to make this month. I just used 103 minutes for a phone appointment today :/ But I feel weird benefiting from a glitch lol.
It would be great if ebay had an email option... But I'm hoping you can email ebay for IT issues. Can anyone tell me the correct choices to do that, if there is an option?
*I do this because I have a hard time keeping up with "certain categories bin free" items and terms.
Hi. Can anyone help identify this small cylindrical pot? The mark is in the shape of a little house. The pot is partly glazed. Looks to be 1960s/70s. Possibly English? Many thanks for help.
Got this at an estate sale about 15 years ago. Does the mark under the Made in France mean anything? Ideas when it was made?
How best to safely package (wrap) hardcover books without buying $2.00 bubble bags? I know to ship Media Mail, but how best to wrap is my question. Would bubble wrap and brown paper be safe for the book edges? Thank you.
More re: blocking a bidder -- I found out the high bidder on my item has a reputation for buying and then not paying. I know I just asked about canceling his bid (while the auction was live) but I am hoping to understand all my options.
Once the auction ends - can I cancel the high bidder's bid, and sell to the UNDERBIDDER (using Second Chance) ?
I haven't ever been in this situation and am really grateful for assistance !!
Thank you so much.
if you sell an item and the buyer sends payment of a total of $10.00 thru paypal - how much does paypal take out for fees on the 10 bucks ?
Back to Ebay after 3 yrs off. Back then when I scheduled a listing to start at 10:00 it started at 10:00.
This is why you schedule a time. I did't see anything that tells you it may take anything more than 15 min. It's been
an hour and nothing listed. Pls enlighten me if you can. Thanks.
Hi i dont see this question addressed anywhere..
I am curious to know how many times a seller is allowed to change his/her feedback for a single transaction ?
thanks in advance
how much time after making a purchase do i have to open a case?
to open a store subscription which stated the following:
"What is the Promotion?
Invited sellers (“sellers”) who activate the offer and then sign up for an eBay Basic Store from March 17, 2015 until March 31, 2015, pursuant to the terms and conditions set forth herein, will pay no subscription fee for a period of 2 months from their subscription start date (collectively referred to as “Promotion”)."
I signed up to try it in March. I reviewed my current fee statement from Ebay and it does not reflect the "no subscription fee." I was wondering if anyone else has had this experience?
I just had my best selling listing removed thanks to copyright violation.
171735010940 - YAMAHA PRO FISHING NECK GAITER FISHING BUFF CRP-14NFB-BL-NS
The violation was from a company named Buff who up until this morning I didn't know existed. The item I was selling was a neck gaiter also known as a buff.
I sell the both the Yamaha and the Hoorag versions of this product,
Ebay removed every trace of that listing, even the 4 that I had sold this morning on my Sold page.
What's irritated me the most was the listing's count of how many of the item i've sold which was close to 50.
I would've gladly changed it had they simply asked, instead of just destroying every trace of the listing.
I understand why they did it but I think it could've been done differently.
Hey, I recently sold a DLC digital download code for a video game. Once it was sold, I waited for ebay to tell me that the buyer paid and afterward used "Contact buyer" to send him the code. We both have already left positive feedback to each other. However, ebay is still telling me that I need to ship the item. I figured that would go away after the buyer left me positive feedback.
Is this actually finished? Can I leave the "need to ship 1 item" thing alone?
I hope there is a simple answer to this -- I have been trying to ask a question of a
seller in Germany about their item. When I hit the question link on the German
language item, the next page asks for my USER ID and PSWD, but does not accept
my normal U.S. info?
Thanks for any help on this
I'm a bit confused with what to do about a defective item I received and what the seller is willing to do. The item I bought wasn't cheap and a part of the unit is a fan that is supposed to work when the power is turned on. That is my problem, the fan does not work. The seller has has one of those return policies were the buyer pays for shipping, restocking and everything under the sun even though they sold a defective item. So I opened a case to protect myself before my 14 day window closed. I still want the item but one that works, without having to spend another dime on my end. The seller is saying they can send me a replacement fan, no mention on fees but I would ave to change it out myself and most likely have to send the defective item back while paying for shipping. The seller wants me to close my case before they send me a replacement part. This is my main concern, how can I close a case and go through this whole ordeal trying to fix a replacement part over a couple of weeks and have no recourse if the seller doesn't come through or if they want me to pay. Should I close the case and go back and forth, hoping the seller comes through or should i leave it open while the seller is taking the necessary steps to fix the problem and only after they do, close the case. I couldn't find an answer so here i am. Any help or advice would be greatly appreciated. Thx!
do I need do anything further except wait out the 4 days grace for deadbeats? I only opened it after they sent a screenshot of their purchase of the same item elsewhere 2 days after I'd accepted their offer. This served I suppose as proof/reason for not paying....
He wants a partial refund because he likes the wrong item that he received. Of course the one he received is cheaper than what he paid for. The problem is I don't think I sent the wrong item cause I don't have any auctions this year look like the pics he showed me. What should I do? I know eBay always favors buyers. It's tough to do business on eBay cause scammers always find their new tricks.
I have always offered my items at a greatly discounted auction price before putting them in the store as a BIN. This has alweays worked for me. However, twice this week, buyers have contacted me complaining about the price increase and asking me if I realized I had it far cheaper last week. I have NEVER had this happen before. I checked them out and did not see a pattern of negs or neutrals left for sellers but it is still making me nervous. Anyone else having this experience? Any advice?
Has eBays shipping format changed recently?? I sold some items and attempted to make the eBay shipping labels, just as I have done literally 100's of times. All worked as always until I clicked the button to 'print shipping label' and instead of the page showing the label I was taken to a page that wanted me to "SAVE" a "PDF" of, I assume, the label. not do anything with this so I clicked 'save' , then was directed to another page that wants to know where I want to save this PDF. I put it into a folder and clicked 'next' or 'continue' and was directed back to the page that wanted me to "SAVE" a "PDF" . I'm totally confused now. So I try to make a shipping label again. With the same results. I end up having to call and ask a neighbor to take these packages to the Post Office (which she did the following day but that put me over my 24 hr. time limit and of course cost me another defect). Actually not "a" defect but a defect on each order I was shipping. Then as I attempted to record the tracking number as required I see these items already have a tracking number showing. More research shows that although I was not able to print a single shipping label I was being charged each time I clicked the "print shipping label" button which as I have mentioned, did not print a ticket but took me to this never before seen PDF page. OK, time for a customer service visit. But then found I could not contact them!!!!! Another new format and I still have not figured how to contact them. I sold another item the following day, tried the eBay shipping again, was charged again and ended up paying eBay for NOTHING and still having to take this item to the PO to ship. Why does eBay take my money for a shipping label BEFORE the label is printed? That alone would not solve these issues but it WOULD stop me and 1000's of others from losing money like this. I tried to VOID these labels and although I was told they were VOIDED they were NOT. PayPal verified this. And then eBay offers me another 500 FREE listings. That just makes it worse. So now I sit here trying to decide if I need to close my account or at the least end all my listings because of this shipping label mess. I'm paying for extra shipping charges, can't even call CS and if not for you would not be able to ask ANYONE about this.
I found this mystery company name in my Site Preferences under "Third-Party Authorizations" heading.
Who the bleep are they? I don't even know who they are, and yet eBay, in its infinite wisdom, decided on its own that I had "authorized" them to do SOMETHING for me... I'm not even sure what, but it almost certainly involves separating me from my money somehow.
P.S. According to the info in my Site Preferences, I "authorized" this company to do whatever the bleep it does TODAY. I have a clear recollection of ALL of my activities during this entire day, and I'm quite compleyely sure that at no time during this day did I give ANY kind of authorization to ANY party to do anything... other than my implicit authorization to eBay to list my item(s) for sale for me.
Obviously, somebody is trying to sneak something by me, and I don't like it. Not one bit.
My invoice is 75 and i just wanna add up the fees to make sure its correct
usually I'm able to find it but i forgot how to get access to it.
Is there a way to get them back? I now have UPS and Fed Ex, but no Priority medium flat rate (just Priority and Large FR) and no first class international.
Sold an auto part and shipped priority mail through USPS, tracking showed delivered but buyer said he did not receive it. Did as much checking as i could at USPS and had several email contacts with buyer and even one long phone conversation with him. He opened a request case and i encouraged him to do so in order for both of us could understand what happened here. The only point of contention where i can see me the seller as being at fault is that i hand typed the shipping label and put his address as Avenue and he lives on a Street, everything else was correct, correct address number, correct city, correct state, correct zip code and of course street name, just that Avenue and not Street was typed as the address. But even had i printed his label off the paypal page and bought postage online it shows Avenue. I explained that to the buyer but he insisted it's Street, which indeed he lives on a Street. In conclusion after talking to him on the phone it was my personal feeling he was an honest person and i know i am very honest so i refunded him the full purchase price plus shipping cost. I should add that in my conversation with the buyer he told of incidents where he has had property stolen from him out of a garage located very closely to his home. So my question is do i have any recourse through ebay as a seller to recover my loss?, i am trying for some resolve through USPS because the priority package is insured, but then again it does show delivered and i don't know what more they can do for me. Any opinions or answers to what next step i should or could take is welcomed. Don
But still refuses to open a dispute. The seller waited NINE days to mail and it was due today but the resolution center just keeps running in circles.
I click I did not receive it, it goes to which item and then tells me I should I dispute if I don't get it today. and then it stops.
Is there a way to file a dispute on eBay? or do I need to go to PayPal?
I have looked at D&B wallets off and on over the last few weeks and am completely out of my element here. Does this look good to you? Most of the ones I see have a rounded flap and not a squared one. I thought I would post it here to see what the consensus is. Thanks so much in advance for any and all help. I really appreciate it.
I will post the main pic in this post and then the other pics in the reply.
Hi to anyone reading:
My question is for the following issue: I try to be fair & leave positive feedback for all the successful purchases I've made but I am having the issue that for a couple of the items the Ebay site does not allow me the option of leaving feedback. When I click the "Leave Feedback" button option I get the following basic error message stating "We are unable to add your feedback for 1 transaction Here's why (Item #) was not found because: This item number does not exist Or you have already left feedback" But the problem is that I haven't left feedback. Why am I getting this error message & What can I do to resolve or work around it or is it just an un-resolvable occasional glitch in the system?
I don't know if this is of any relevancy but further information is that both purchases that I've attempted feedback for & was unable to were both overseas purchases & arrived slightly later than the latest anticipated shipping arrival date: so could that be the cut off time period limit that you're allowed to leave feedback? And another problem is that I am having the technical issue of being unable to view my complete purchase history of the past "2015" year or past "60 days" (I'm missing the whole month of February purchases showing in the history) option so I don't know if this is symptomatic of a larger issue? Thank-you in advance for anyone who has any information or potential fixes to my problem.
It's been awhile since I've managed an eBay account, about 5 years. Now I'm back in the business and I would like to add a note to my buyers for specific listings. I used to be able to revise a listing and add a note to the buyer. Then during checkout there would be additional information + instructions that would also print on the packing slip/invoice. This was a helpful tool for services I offered and I cant figure it out.
I can create a note to myself that the buyer cannot see but that is not my goal here. Hopefully someone can help! Happy Friday!
I have a customer that left a negative feedback and say it was a mystake and is willing to correct it but do not know how, can any one please let me know how to proced at this point
Thank you for your help
I have a porcelain figure for sale and a potential buyer pointed out in the photos what seems to be a break and repair on the item. I hadn't noticed it (which is very embarassing) but it is very much there and pretty noticeable/pretty badly repaired. I have bidders already. Should I just revise the listing to reflect the damage or should I end the listing early so that bidders who made an offer before this came to light have an out?
Can a seller refuse to accept money? I won the bid 4/12 and but Paypal said seller cannot accept money? I contacted the seller but they will not respond. I contacted Ebay and now the item is saying I won but they have relisted the item.
One seller has listed an incorrect, or not possible item. I tried to ask the seller a question to make sure I am not wacked out but they have blocked or turned off questions. The issue is that most fruit trees are grafted to produce dwarf plants. This seller is successfully selling "dwarf tree" seeds, probably obtained from a dwarf tree they purchased. The seeds will not produce dwarf plants, no matter how loud and often they state it will. I expect that the seller isn't attempting to con buyers, rather is just ignorant and stating multiple fraudulent facts. There is no option in the report item that applies to a situation like this, where the described item doesn't possibly exist in the form described. It seems that the only way eBay provides to address this situation is after purchase, allowing countless unknowing buyers to be cheated.
Any suggestions on how to get eBay to make this seller correct their listing (or block/ban it?)
See item. 181694821341
Am hoping someone might recognize the mark on the bottom of the teapot with green floral design. The mark has a wreath with superimposed letters/initials inside.
Any help is much appreciated.
Thanks in advance
kindly advise, there is a 15.6" New HP laptop selling at about $26 is this not a scum?
the seller though has got 100% feedback. You can follow the link below to have a look at it
Foreword: I offer UPS Ground along with the usual USPS Priority, USPS Express, and UPS Next Day Air options because some people prefer UPS Ground. Please no comments about how I shouldn't offer the service.
Sunday April, 12: Buyer purchased item with UPS Ground option (they are on the other coast).
Monday April 13: Item ships via UPS Ground as paid for and selected by the buyer.
Wednesday April 15: Buyer emails with angry message saying they paid for "fast shipping" and that it was supposed to arrive on the 2nd day (Wednesday). Explained to buyer that the UPS Ground option they chose is up to a 5 business day service and is considered a "standard" option; the only two that are expedited are USPS Express and UPS Next Day Air.
Thursday April 16: Buyer says that my listing says "FAST 'n FREE" and asks why I "charged" them for shipping if I say it's free, that it's false advertising. Explain to buyer that "FAST 'n FREE" is for the default USPS Priority option. My listing even says in the description "FAST and FREE shipping by USPS Priority." Sent buyer screenshots of my listing text, screenshots of shipping options, even a screenshot of the order details page that shows they selected UPS Ground and paid for it at the time of order.
Friday April 17: Buyer emails say that they will "not leave good feedback" and are "not happy with transaction" (eluding to the intent of leaving negative feedback).
Basically, this is a farce. Buyer has remorse over the shipping option they chose and is extorting me with negative feedback. Does eBay protect sellers about this kind of threat?
going on 2 weeks,nothing selling,,,,,,,,dont understand,,,,,,,,,,,,is EBAY holding? do they push a button to stop sales in your account???????it seems that way this is unbelievable,but they take there money each MONTHHHHHHHHHHHHHH
and through no fault of theirs, BUT OTHER SELLERS.
3 weeks ago, I ordered some vitamins, $55. on Ebay, 3 weeks pass, contact seller, no response, and they had never shipped. So finally, have to open an Ebay case, and seller responded they were out of stock. But did they contact me in those 3 weeks, when their ESTIMATED delivery was 3 days, NO. Meanwhile, that seller is still selling the same item. Ok, I purchase the same vitamins from another seller, same price, both TRS sellers with about 200FB, and just a few neg reviews. A week goes by, still not shipped, contact them, they tell me they are out of stock, and sorry they did not contact me earlier, so they refunded. I try one more time to another seller, 3rd now, this one 2 days later, tells me they are out of stock, cancelled order, and refunded. All 3 of these sellers are still advertising these vitamins for sale and saying there are 8 bottles left. You can imagine the time wasted during all of this, not to mention, 3 payments and so far, 2 refunds, contacting the sellers, etc., not to mention finding the items on Ebay.
After I heard from the 3rd seller that they were out of stock, I went to Amazon, ordered the vitamins in less then 3 minutes, and I have received them today, shocking that I would get something I ordered.
I tried selling on Ebay a few items and one seller who sells the same thing I do, left a one on item description, it was a brand new Michael Kors swimsuit, with positive feedback. That killed my rating from one buyer, and I shipped the same day she paid, and there were measurements and 12 pictures I took of the new with tags swim suit. She did not want to return it, she wanted a partial refund as she said the colors were not what she expected. Just that one 1 she left, made my description star almost all gray. That was the end of selling on Ebay.
I feel so bad for all you great sellers who give great customer service and bend over backwards for your buyers, yet, you are the victims of these horrible policies, because of ones like, what I just went through with all 3. But you can surely understand why I would go to Amazon instead of attempting a 4th vitamin seller. I do not know why Ebay does not rid themselves of those sellers and give you clothing and collectible sellers the protection you deserve.
Guess I am just venting, but it was a horrible Ebay buying experience all 3 times. Hope I did not bore everyone with something you probably already know.
Thanks for reading,
I really haven't seen sales this slow in a long time? I think Ebay changed something about how listings show up because I haven't even had any interenational sales in a couple of months. I've been selling on Ebay since 1999 and it really hasn't been this slow in a very long time. I've talked to a few other sellers and they said the same thing is going on with them. Thoughts? Ideas on what to do?
My item was 100% authentic - but I got restricted for trademark - useless eBay person at call center could offer no insight on what was wrong with the listing. How do you list authentic designer items so it's not questioned - does it need certain description, how many pictures and of what parts of item, etc. - new seller and can't find answers on this anywhere. What recourse do I have otherthan some Indian at call center repeatedly saying "you were restricted for trademark" - just trying for more information.
Is Lithium working on the boards or what's up? I'm bleeding kudos - 75 down in the past hour.
I watch them a little to moderate my behavior. That's my story, and I'm sticking to it.
Mods - feel free to post and to move the thread because yeah, it's off-topic.
I never heard of the designer. I saw her line at the TGT site, but honestly, I don't see where she's so innovative, although her prints are very sunny. Is she a top designer? Who buys her stuff?
Sold a vase for $400. with free shipping. I have a 100% feedback rating, with over 600 transactions. Buyer says the vase is brand new and fake and wants a refund. It was listed correctly and for whatever reason, she wants a refund. After a frew back and forth emails, I realized I could hae an appraisal from Sothebeys and she still wouldn't be happy. Asked Ebay to step in and help and got an auto generated response saying the buyer is right and I hae to givbe a refund.
I am livid. I paid $100 in packing, shipping and ins.and I'm told I have to pay return shipping. So, on top of refunding the $400., which Ebay has already taken out of my PayPal account, I'll be out Ebay fees, ($50.) Paypal fees and $200. shipping.
From reading the boards just now, I see this is not uncommon. This is a very unfair Ebay policy. I was planning on appealing.
Has anyone had any luck with appeals.
Any luck with removing slanderous feedback.
Can we leave negative feedback for Buyers now?
I'm done with Ebay. If you lose your shirt being ethical and honest.....ebay is done
Thank you for any help
I just have a real quick question.
I've listed an item for $399 as buy it now fixed price.
However.. after few hours later this is what i got
1. A new seller that had their account created the same day i listed the item.
2. He offered $510 instead buying it as " buy it now " price of $399
3. He texted me saying " hi , i just made an offer on your item "
Its very good offer. but its a bit weird how someone will offer $510 instead of buying it at $399.. its not like bid or anything.
Am i safe? should i sell or not?
I am selling something similar to another ebay member and he has in his description belittled and made it sound like what I am selling is inferior without any basis...what should I do? I dont want a reprisal from him but am a little insulted by his comments
I won an auction on the 10th and paid for it right after the auction ended. 2 days go by and no shipping notification or word from the seller so I simply message them asking if my item has shi[[ed yet. They message back the same day (on the 12th) simply saying "Hello, yep." So I assume all is well and maybe they shipped it from the post office and forgot to add the tracking number when they got home since the item was shipped by USPS priority mail and that comes with free tracking now. WellI message them again and ask for the racking number and no reply for over a day. So I ask again and on that one instead of replying to the message they simply mark the item as shipped WITHOUT adding a tracking number. This happened on the 14th. Well at this point I am frustrated with the seller especially after trying to message them several time with a simple tracking number request and no answers. Well I checked the mail today and still no package so I decide to open a case JUST so they would have more of a reason to supply the tracking number since my requests seemed not to work. Well, I can't open an item not received case because they marked the item as shipped just 2 days ago, when they told me 2 days before they did that it had been shipped. Well tomorrow I can open the case and if my package has not arrived or no word from the seller I am opening it and hopefully then I can get some kind of response from the seller.
I just don't understand. They have 100% positive feedback, recent feedback too and all of their customers seem satisfied. Why are they treating me like this?
I posted this early this morning under Shipping and Returns but have only received one response. I would like to get more input before proceeding.
What is the deal, the sellers who yell the loudest about slow sales all seem to have the same problem.
Bad Photo quality, taking pictures on a dirty surface, background clutter, poor lighting.
Next to no details, or your whole sob story of a life.
Terms and conditions, that sound like you are buying "Trump tower"
Items that you can buy at wally world, for less than the seller is asking.
I just sold an item for $300.00.... The ONLY other seller of this item was selling for $75.00
They had blurry photos, and their listing was confused at best.
It's not rocket surgery, It is just good old common sense, I am one lazy Dude, but dang,
There is never time to do it right.... but there is always time to do it over.
Sorry, the day after tax day, makes me cranky
I live in the USA and purchased an item from the UK. During this purchase, I was charged 20% VAT tax. Is this correct? Do I need to be charged VAT? I asked the seller about this and he said that ebay requires all purchasers to pay VAT regardless of location.
Just made a sale to an international cutomer who used the Global Shipping method. The funny thing is I never activated Global Shipping. It has been turned off since it started. I did not want to participate. Ebay went in to my prefences and turned it on without my consent. HOW DARE THEM!
I just opened an UPI case on a buyer and then went back to the buyers feedback. When I received the bid the buyer with an 18 feedback score had nothing under "Feedback left for others". All I could view was the feedback left for the buyer by sellers. After opening the UPI I went back and checked again. The Feedback now showed that thebuyer recently left a neg for a seller and the seller responded to the neg "sellers beware buyer uses other id's" and the seller listed the other id's. I then added the buyer and the other 2 buyer id's to my naughty list. I also sent the seller the following:
Thank you for the heads-up about XXXX, XXXX & XXX-XXXX. I just opend an UPI on this buyer (XXXXX) and added them to my BBL. Because of your feedback I also added XXXXXX & XXXX-XXXX to my BBL as well. I'm sure they would have retaliated aganist me with one of their other id's - but thanks to you now they cannot. BIG THANK YOU AGAIN.
I just want to thank all sellers who do the right thing and protect other sellers in the process.
Just got this message - what gives???
Recently i had a very unpleasant experience from a buyer for one of myrock specimen.
From a start, he was very rude over negotiation for his offer which i later relented and accepted his offer which is not even half of its market value.
Inspected and packaged the over 3kg specimen and shipped out via expedited delivery which i paid for it.
It was delivered 6 days later to the US.
Buyer messaged that the specimen was totally different from the photo and requested a return. I was shocked.
I had inspected and confident that it is the same thing as specified and shown in the photo.
Out of goodwill as my motto is to keep happy customers, i accepted the return without question and fund was reserved in PayPal for the full refund.
Provided the shipping back address and specific instructions not to declared the full value of the specimen or i will be charged 7% goods & services tax back here with our custom.
Next the nightmare came. DHL attempted to deliver the package back but requested for a payment of the 7% tax plus delivery which amount to around 800 plus Singapore dollars. I am hesitating whether to foot the $ and accepted the package.
Whether the buyer returned my specimen i original condition is also a question based on some other seller feedback to me over this buyer.
Another concerns is that the buyer did not updated the status of the return that the item was shipped back.
Could this result in the return request buyer being voided and ebay to charge me for the final fee?
Usually for small value transactions, i will absorb the loss.
I am quite lost now as its my first time handing return via this ebay return system.
Appreciate any good advise. Thank you.
I have been on here for about 3 years and there are dips in sales, I get that. But I've been rolling for the last year or so. And last week sales just stopped. This week there has been almost nothing. Is something going on that would drive sales off? First time on here but just wondering if anyone else has experienced this?
Since you had a employee post the "Referring ebay" message, I'm hoping someone is taking notice of what seller's are saying.
One of my huge suggestions is to have some sort of commercial campaign. Please no commercials about selling your phone on ebay, its pointless. I'm speaking for a majority of people that buy or have bought on ebay, but people come here to buy unique items and items that you just can't find anywhere else.
Here are some ideas:
You get the idea. I just think there is a generation out there that doesn't even know about what they can buy on ebay. I have a retail background and I know that marketing is huge and it seems ebay has forgotten this.
well...get ready for a shock when you next go into your paypal. it has become kindergarten.
1. to use it you will need to find transactions.
2. then manage
3. under manage...you must find the PICTURE FOR MULTI.shipping...if you need that
then it will bring up the shipping screen that we all know.
4. to switch to classic you must find MORE above you...and then switch to classic...
BUT CLASSIC IS NOT CLASSIC. IT IS A new paypal versioin.
5. please complete the 4 question survey about WHY YOU PREFER CLASSIC, if you do prefer it...
sorry for rant, but i even phoned paypal about this and told them they did an ebay: they rolled out the new look without testing it.
6. Drew the paypal business supervisor confirmed; "YES, YOU ARE CORRECT; WE ROLLED THIS OUT WITHOUT TESTING IT AND ARE WAITING FOR THE FEEDBACK TO COME IN."
7. and feedback they shall receive.
my very best to all.