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In faded letters it says, East India. Stamped 17is. It appears to be old,has a couple small chips on the rim,otherwise in good condition.IMAG0017.jpg

Pottery, Glass & Porcelain discussion

Sep 24, 2016 5:23:35 PM PT

I too have a jug Im trying to learn about.

 

20160919_194603.jpg

 

Would someone be kind enough to translate this, please? It's on the bottom of an old Japanese (I think!) tea or cookie jar. I'd really appreciate any help.

Thank you! 

 

 

Selling question

Sep 26, 2016 4:39:51 AM PT

Can someone translate, please?

Please, someone, motivate me to list this stack of holiday cookbooks and craft books. I just can't seem to get my mind on the holidays. I wonder why??

 

100_0240.jpg

 

Seriously....this is getting ridiculous. We didn't get this hot in July for Pete's sake.

 

How am I supposed to motivate myself to list Christmas stuff when I got this going on?? lol

 

Any wise words or sage advice? I'll even take threats if it'll get me to list this stuff lol

Selling discussion

Sep 24, 2016 1:39:23 PM PT

Listing Motivation

Hoping someone can help I cannot mmake out this mark

P1010033 (1).JPGP1010036.JPGP1010034.JPG

Jewelry & Gemstones Board Group

Sep 25, 2016 10:39:28 AM PT

Help with signature

endsmeet.jpg

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Good morning everyone

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Sep 25, 2016 7:02:08 AM PT

New to eBay Daily Chat for Sunday Sept 25

I had about 30 items end between 4 & 5PM today. Sold four of them, so I was puttering around printing labels and boxing things up.  Decided to make sure I'd used all 50 of my freebies for the month, and found I had one left. Was about to scroll to see what I wanted to relist when luckily the blue "button" caught my eye telling me I had 500 free auctions. Special started at 5:15PM today and ends at 11:59 today. Seems like they knew all my auctions had ended and wanted me to relist. So I spent an hour turning all my fixed price listings that were sitting unsold into auctions.  I had two items end today that had never recieved their "index counter" -- sat at zero for 10 days. Tonight they have already indexed. Strange.

Selling discussion

Sep 25, 2016 6:31:31 PM PT

Got a stealth freebie tonight

Help, need advice please!!

I sold a pair of pants last month, and they were returned because they didn't fit. I reposted them. Well...today they sold again. I was happy until I realized it's the same person that returned them. I sent her a message, and as usual I get no response from a buyer. So, should I ship anyway or just refund?     

Selling discussion


Heads up, guys!

I was just relisting on my laptop and noticed a weird Ad at the top of the eBay page, which said I had a private message, figuring ebay has vetted ads, I got curious and clicked on it.


It was RANSOM WARE!

Fortunately, my in-house personnel knows how to get out of this screen. Go to Task manager, end process. It will come up again, so you have to quickly x the window (in Firefox), and repeat if needed. Rebooting now. 

I'm on my iPad now. Hopefully my laptop is ok.

Technical Issues discussion

Sep 24, 2016 12:07:11 PM PT

Danger, eBay ad?

I'm about to start selling a large number of items after minimal previous experience as a seller. I want to do things right but I've been reading a lot of horror stories about buyer scams making false item-not-as-described reports, putting another item (or nothing) in the box and returning it and pocketing the refund.

 

After searching for tips on how to avoid this I am not finding much. It looks like a loophole in the eBay system. I was thinking of using a bodycam which would capture contiguous (one straight run, not spliced) first-person-view footage of my packing the items, sealing, labeling, driving to the post office and dropping them off - for use as defense evidence in case of an above scam. To repose as questions:

 

* Is there any better reliable way to avoid the item-not-as-described scam?

* If I had contiguous footage of me packing the item and shipping it, would eBay even bother considering it in the case of a dispute?

* How frequent do disputes of this sort take place (rough percentage)?

 

Thanks for reading.

Selling discussion

As it says, ebay has closed the case but will not allow me to leave feedback for deadbeat buyer.  Does anyone know how I can leave feedback for them?

Selling discussion

He was trying to extort me for a refund so he wouldnt leave bad feedback. I still have the proof in the ebay messages. He left the feedback right on the last day and it's been more than 90 days. Can I get this taken off my account or do I have to have this negative feedback from a liar forever? Any help will be appreciated.

Selling question

The package, two different sized joggers from the buyer I bought from, was supposed to arrive on the 22nd of this month and it has not. It is now the 26th and it's arrival is yet to be updated. Last time I checked, this morning again, that it was still in Orlando Florida. I was wondering how long do I have to wait before calling to figure out why my package hasn't arrived?

Shipping & Returns discussion

Sep 26, 2016 7:52:56 AM PT

Package Arrival is Past Due

I am interested in an item a certain Seller has for sale. There are specifics that I want to know before I buy. I have sent five emails over the last two weeks with ZERO response. I know they are doing business because they have feedback left every day. It seems rIdiculous that you would have an item for sale, but not respond to buyers with 100% ratings that have simple questions. HOW DO I GET THEIR ATTENTION?

 

UPDATE: For clarification, I am interested in buying a Franklin Mint Corvette Convertible. There are two colors of convertible tops (black and gray). There are several pictures in the ad that show the car....none of which show it with the top up or describe which color the top it. In fact, some do not have tops at all. I am looking for one with the gray top. My question to the Seller was simply "is the top gray or black or no top at all?" I have already ordered one from a different Seller that advertised it as the gray top. When I got it, it was the coupe, not convertible. They not only refunded me, but told me to keep the car for my trouble. Keep in mind that these run up to $250 because it is the 2008 Indy Pace Car.

Bidding & Buying question

I accidentally entered a listing twice, it didn't show up after the first time so I re-entered it, now I can't figure out how to delete one of them.

Selling discussion

Does anyone know the cost for shipping an item in a USPS Priority Small Flat Rate Box, and does it include any insurance?  If it matters, weight would be about 12 oz.  TYIA!

Shipping & Returns discussion

Sep 25, 2016 4:36:37 AM PT

Cost for International Small Flat Rate Box

Hello,

 

Is it best to pull all listings when one is going out of town for 3 days, or to change listings to 3 day handling?

 

I read the rules, but I'm not sure what the best policy is to main TRS status. Would that mean packages would have to be scanned on the 3rd. business day after payment? I guess the day of payment is considered the 1st. business day.

 

Thank you for any help or clarity.

Shipping & Returns discussion

Sep 24, 2016 4:13:50 PM PT

Best shipping policy for TRS

Someone has just opened a return/refund case as the item doesn't fit.  She is  paying for the return shipping.  My question is this: after I receive it and refund her will ebay automatically only send her the cost of the item for the refund or will they include the initial shipping in her refund?  Don't think it's fair that I should pay for that shipping. Also, will they refund me the fvf's?  This isn't my fault and I don't think I should be financially punished for anything.  This is my first time dealing wth this tyoe of return, The buyer has been extremely nice about the return -- said she loves and wants to keep it, but it is no use for her daughter as it doesn't fit her.

 

Anyway, any way you can help me to understand this I would appreciate it.  Thanks in advance!

Selling discussion

Sep 24, 2016 8:02:25 PM PT

Return Question

Does anyone have a clue what happened to the shipping calculator? A couple days ago it disappeared from my seller hub. I've reported it several times now and got no response. EBay has effectively crippled my ability to list any more items because I can't figure out how much shipping will cost. This is extremely frustrating. And it's even worse that they aren't saying anything about it. They don't even seem to be acknowledging that there's an issue.

 

Am I the only one experiencing thuis issue? What the hell can I do about it? It feels like eBay is NEVER on the side of the seller and NEVER communicates when issues arise.

Selling discussion

Sep 24, 2016 2:23:46 PM PT

What happened to the shipping calculator?

Hello, I sold an item in July. Since it was over $200 signature confirmation had been requred. The item wasn't delivered as noone was home. It was in the post office for 2 monthes....

I contacted buyer couple times and asked if she picked up the item but received no respond.

Today, after 2 monthes since the item was sold I received it back as it was unclaimed.

What should I do now? :-(

Thanks!

Shipping & Returns question

Sep 26, 2016 11:20:23 AM PT

Unclaimed parcel

What type of Package is a 6x9 poly mailer in USPS? Large Package or thick envelope?

I'm shipping cellphone cases with 6x9 poly mailers, I want to know what type of package is that in the shipping options for USPS, Letter, Envelope, Large Package or Thick Envelope?

 

Total weight is less than 16oz.

Shipping & Returns question

In november 2015 bought some car seat belts extenders +. Total value app. 15$. Recieved them in january and after a few weeks one of them become hard to use, few weekd later another one ... almost inusable. So I have agreed to return them and as agreed sent them back. After the return there were various msgs with the seller. 

 

Based on the E-bay mesagge the seller recieved my return on April the 17.

On the sam eday I have informed the seller about my expenses and sent him the reciepe scan. (3.96€), And gave to the selller the option of cahs return or take antoher item for me was the same. 

 

On April the 20. the seller ask about my PayPal Acount to refunr I confirmed the acount. In that same mesagge the seller requested me to close the return on e-bay. So on ma next message I asked how can I do that because dod not found any "clickable" button to "close the return"

 

On April the 21. the seller replied: "but we try to refund you on ebay ,can not successfully ,we do not know why?". On that my rely was thet in my inboy I can see that my refund msg is marked as ended but that the refund is still open and askeg again what I need to do. 

 

One day later on April the 22. the seller replied to me: "maybe something wrong with the ebay system, we will check it with ebay and updating it to you
if you have any questions ,please feel free to contact me"

 

On may the 29. I made probably the worst mistake. I find inside Ebay msg-es an option to "close the refund process" and i done that. So on the same day I informed the seller that I have closed the process manually as he requested and asked him to give me further info about my refund / take another item form the store.  The value was: 19.96€ (items) + 3.96€ (postal expenses)..

 

And that was it... never recieved an money and never a reply to my later messages. 

The days are going on and no reply arrive till now. 

 

Any idea about what i can do? 

I'm not even able to put a negative commnt on that seller profile... 

 

Thanks to all / anyone that will give me any option.

 

Igor 

 

Shipping & Returns question

Sep 25, 2016 8:37:49 AM PT

Never received a refund

Do I have to find and manually add each name a deadbeat blocked buyer ebays under, or is that done automatically. Thanks.

Selling question

Why are international buyers able to ask questions that do not offer international shipping?

 

It seems as though buyers should not be able to see items that they cannot buy.  What would happen if the buyer didnt ask the question and went straight to buying the item when i do not offer international shipping.  

 

They knew that i would not ship to them, but they asked if i would ship to them.  And if i would be willing to combine multiple items and give them a reduced rate.

 

again, im just confused as to how/why they saw my items, even more so as to why they were able to ask a question.

 

Thanks in advance.

Selling question

I just typed in CROWELL...for these 2 search engines.   Google  then  Yahoo. Nothing for my current 428 listings on eBay showed up for both sites (I have 3 ebay accts) ....no wonder I have no sales.... BTW;  1 year ago, I was selling about $ 600. a month....oh well.   goodby to that.   - it all went downhill,  starting in March of 2016.

Selling discussion

Hi the label says Lenox Imperial but I can not find anything like this so I am asking if someone has seen this piece and if it is Lenox??

Pottery, Glass & Porcelain discussion

Need some help adding the 'seller is away' message to listings.  Anybody can tell me how to do it?

Buying & Selling Basics question

Sep 26, 2016 2:19:31 PM PT

Seller is away message

Can someone help me ID the shape of these paperweights?

I've searched and can't find anything that looks like them.

They are shaped like weights for a scale but without a search term I'm coming up blank on google.

Any help is greatly appreciated.

 

Walter

 

 

 

Pottery, Glass & Porcelain discussion

Is anyone else having problems with the Anchor Store $75 eBay Branded Shipping supply coupon - issued quarterly?  I have been trying to use the coupon since August but it will not work.  I have contacted eBay on several occasions only to get responses that include:"I apologize that this is still an issue when trying to check out, and use the code. At this point, I'm not seeing any kind of update on this bug, or any fix as of yet.", "As for the ongoing issue, I would continue to try to complete checkout daily. It may be resolved soon, however I do not have an estimated date on when it is scheduled to be resolved.", "According to a recent update to the report, it is still showing as a site issue and while they hope to have a fix for it soon, they are unable to provide a date that it will resolved. You will have one more month (September) to use this coupon and we hope to have it resolved by then so you can take advantage of this benefit."

Does anyone have any suggestions?  Thanks!

Payments question

Sep 24, 2016 2:04:56 PM PT

$75 shipping supply coupon

My Account question

I am hoping someone will recognize the signature on this art glass vase.  Any thoughts or help will be greatly appreciated. Thank you for looking.

Pottery, Glass & Porcelain discussion

Sep 26, 2016 4:20:30 AM PT

Help with signature on art glass vase.TIA

  •  Hello, I have this 5 1/4" tall statue maked HAK Denmark and signed Jai Neilsen. I am just trying to determine age of this item. The markings on mine are a little different fom the others I see made in the 20's. Any input would be appreciated. Thanks

 

 

Pottery, Glass & Porcelain discussion

The book cover and cloth are in bad condition, but the rich colorful illustrations as well as the entire contents are in good condition.  I looked for this book on Abebooks.com to no avail.  Copyright 1925 by Charles Scribner's Sons; Illustrated by W.J. Aylward.  Published in 1936 by Scribner Press.

 

Any info would be appreciated.

Selling question

Hi, I have a gift card that I would like to use, but is a non eBay Gift card.  Should I add to my summary, use and then delete and add my regular card back on??  Seems a little silly to delete/add/delete right?

Thanks for any help

Payments question

Sep 24, 2016 3:13:48 PM PT

Paying with Non eBay Gift Card

Hello,

I bought 3 devices from tropical mobile, so I need exchange these with new devices without battery problems.

How i can return the devices and who pay the return shipping cost?

Shipping & Returns question

I have a eBay store.  Do I get discounts on  buying shipping supplies?  If yes, how do I do it.  I always bought supplies without a discount.

 

 

 

 

 

Thank you

Mary

My Account question

Someone from Malaysia contacted me regarding an item i have listed for sale but wants to do it outside of ebay. This is a scam and I am trying to report it but you can only report buyers after a transaction which is useless for this purpose. Ebay needs to provide an option where you can report a scammer - I have yet to find a way to do this.

Selling question

Sep 26, 2016 1:14:35 PM PT

How do I report a potential buyer?

I bought an item from a seller in China, and the tracking info on ebay says China post.  No info is available yet, but I am not sure if it would even update on ebay.  I see websites that offer tracking info from China Post, but those websites look kind of shady.  I can't find a China Post website, and I don't think the seller speaks good english since I have purchased from this seller before.  This time I would like to track the package.  If anyone has dealt with this before feel free to respond.  I would hate to lose a whole $1.99.

Shipping & Returns question

Sep 25, 2016 5:11:59 PM PT

How to track a shipment with China Post

I'm afraid I've forgotton the link to use for printing a postage label only (without an item).
Can anyone help?

Thanks

Shipping & Returns question

Sep 26, 2016 9:10:25 AM PT

print postage only

What is Ebay GSP "unique identifier code" like? If the seller forgot to print/write it on the shipping label does it mean i would lose my package?

Shipping & Returns discussion

Sep 26, 2016 10:38:34 AM PT

Ebay GSP unique identifier code?

I currently have a Apple Care Protection Plan Mac Pro M7812ll/b product for sale.

A buyer asked the following: "If I buy this from you would you send me the activation code through ebays email before you send this to me. Do to that I need to activate a Apple care + Protection plan onto my 2015 MacBook Pro before you would be able to ship it to me. Plus I want to make sure that this will activate on my MacBook Pro because I do not have a lot of time to be waiting to activate this product on my Mac. I will then send you a picture of it activating on my MacBook Pro after I have activated it so that we both know that we are good to go on this Apple care protection plan that you have up here for sale. I will greatly appreciate to here back from you."

I feel that this may fall under restricted rules concerning electronically delivered gift cards, but I'm unsure.

What would be the best course of action?

Selling question

I was literally on ebay live chat last week, have they removed it again?

 

In the help pages they say they still use live chat, but i csnnot find a link to it, has any one got one?

 

Thanks!!

 

Nicci

Tools & Apps question

Sep 26, 2016 8:33:35 AM PT

Where has Ebay live chat gone now??

I was wondering if someone could tell me how to track how many "free" listings you have per month.  I have no idea where I am in the cycle.  Thanks in advance!

Bidding & Buying question

I'm selling essential oils and related products, one being toothpastes that weigh approx 4 oz each.  They are BIN listings with free shipping (by first class USPS).  This shipping service allows up to 16 oz and is very reasonable.  I have been listing multiple toothpastes on one listing - which I think is saving on listing fees - i.e., 50 free listings per month. This was great until a buyer bought 3 toothpastes (which in retrospect, I should have anticipated!).  Three toothpastes, including the box and packing material, puts the package at .2 over the prescribed 16 oz, which must be upgraded to another service. I ended up using priority mail for about 3 times the price - which was an easy enough way to correct my mistake, but something I must allow for in the future.  Since I can only print one label per sale, per each listing (printing USPS labels on ebay) that was the only answer I could figure out.  Should I just do more listings and only put 2 items available on each one? That sure increases the number of listings I create, but it is the only way I can see.  Am I missing something? I would really like to stay with my free shipping option. Thanks for your help!

Shipping & Returns discussion

How do I change a invoice if something was supposed to be shipped through GSP but now I want to change it so I send it through my own International Postal Carrier instead of GSP

Shipping & Returns question

Original winner did  not pay.  Relisted this as a second chance offer for 24 hrs, this is the first time I have done this. I  didn't know it would be a public one hour buy it now, thought the offer would only go to the 2nd place bidder.  The item is now listed in my "unsolds", but when I click on it there is a winning bidder name. (not the original winner).  Not sure what is going on.

Selling question

The pattern (espresso) is still available on the website but this style is not. It has a tag but I don't recognize the store. The fabric feels like a microfiber and is definitely quilted. The lining is what's throwing me off. Here are some pictures.

Fashion discussion

Sep 26, 2016 6:14:56 PM PT

is this a real or fake Vera Bradley purse

Today eBay announced the release of the inline feedback feature on Product Pages:

http://announcements.ebay.com/2016/09/sellers-help-us-improve-the-integrity-of-our-product-pages/

 

It allows users to quickly and easily flag any listing that doesn't belong on a particular product page. eBay then reviews those flagged items and takes action as appropriate. Please use the feature and let us know when you see any irrelevant listings on a product page. 

 

Here are some product pages as an example:

http://www.ebay.com/p/apple-iphone-5s-16gb-space-gray-factory-unlocked-smartphone/168508202

http://www.ebay.com/p/coach-black-brown-signature-multifunction-tote-laptop-baby-diaper-bag-f35414/1438120936

http://www.ebay.com/p/dc-comics-batman-dark-knight-returns-multiverse-mutant-leader-action-figure-build-52-doomsday/1680666303

 

Let us know if you have any feedback.

Thanks.

Selling discussion

Sep 26, 2016 2:26:27 PM PT

Help us improve our product pages

Recently I ordered an item and was charged $12 for expedited shipping (that was the only shipping option).  The seller sent the item via Media Mail, even though it was not shippable by media mail.  Given that the item was very light, I assume that was about a $10 difference which they kept.  In your opinion, would this warrant a negative or neutral feedback?  As a very frequent seller I can understand padding the shipping a dollar or two, but to charge for expedited and ship the slowest available service and keep the difference seems pretty shady to me.

 

Thanks!

Selling discussion

I sold an auction item (361731551888) for $52 after spirited bidding by 2 of my repeat customers it was won by a bidder unknown to me, soon after I received the 1st message from the winner. Apparently he thinks there was shill bidding or he is trying to scam a lower price.

 

Message 1;
I bid this to make sure I get it so I can report your item to ebay. I will ask ebay to conduct their investigation on you. Call me at 818xxxxxxx

 

My response;
Me; What do you want?

 

Message 2;
If you want me to pay for this specific item you should adjust to the real price immediately. It is very clear and Obvious that you have bid so many times with two other numbers in order to increase the price. Any interested bidder, bids only one time and wait to the end of the auction. I want you to understand we buyers are not stupid.
Sir I am a collector and I don't play games. If you want to resolve this issue with me then do it accordingly.

My Response;
Me; What do you think is fair?

 

Message 3;
This item Max $12 and that is very good and fair price between you and me to resolve this matter. FYI, No one will pay more than $7. As you may see your bidding history.

 

My Response;
Here I sent an Invoice for full price

 

Message 4;
Ok so be it. I tried to resolve this matter but I guess you need to learn your lessen.

 

I checked this guy and he liberally gives negative feedback so I'm expecting my first. Is this Message exchange sufficent to to have it removed?

Perhaps I should cancel the transaction and take a defect?

 

Thanks for any help.

Ken

Selling discussion

Sep 25, 2016 6:22:13 AM PT

Buyer with Malicious intent

I've been a couple of hundred old rock record albums out in the shop all afternoon getting ready to list. I was just slipping a Boz Skaggs back in its cover and noticed a dark square shadow inside. I reached in thinking maybe it was an old concert stub someone left behind. What fell out was an old black and white photo from 1978.

 

Strange part is - its of a house I used to own here from 1986 - 1992. But I didn't move to this state until 1985. So - how did it get in there? Where did it come from? Who took it? There's a big hedge by the door that was never there when we moved in. 

 

I left here and was gone for 3+ years in the early 90's and didn't take anything with me. Just hopped a plane with some clothes and left.   I left some stuff at a friends house but no record albums. I bought these at garage sales when I moved back from Florida. 

 

It has a date stamp of 11-11-78 on the back. How did I end up with this photo? In 78' I was living in San Diego for gosh sakes. This happened once before in the late 80's. I went to a thrift store and bought a cheap ugly red suitcase for a trip to Canada. Inside was a 6 year old parking ticket for someone I used to know many years earlier. She's in San Diego as far as I know the ticket was issued in San Diego, she's never been to my state?     Freaky!!!  I'm not cleaning anymore of those records today - that's it for me. 

 

Anyone else ever find anything creepy when they were just minding their own business lol? Hey, it'll be Halloween in a few weeksSmiley Happy

Selling discussion

How have your sales been...My have been dead for 9 days and that is unusual

Selling discussion

Sep 25, 2016 11:52:56 AM PT

Have your sales been dead the last week?

Last week, 4 days ago actually, I get a guy that messages me about a price on something I am selling. I sell my item as buy it now (no best offer) for $43.50 and he wants to know if I will price match to someone that is selling something similar for $35. I explain the difference and why mine cost more. He tells me if I match that price, he will buy right away. I tell him I cannot and will not try to match that price but thanks for the interest and I figure he is gone.

 

So I sit and wonder....Why does he care so much about getting mine for the lower price when he thought they were the same thing (the items look very similar but are of different quality)...why not just buy from the other guy if all you're doing is price shopping?

 

Anyway, a little while ago, he messages me again and asks if I will take $40 for it and he will buy it. I have not answered yet. $43.50 includes shipping and it's a fairly heavy item that costs roughly $18-$21 to ship to where he is, plus I have the cost of the item and the ebay fees. I am not making a killing on these items as it is but...taking $3.50 off the price really will not kill me. So I wonder....do I now just ignore him just for the point of it all? Then I think, he will buy and then hammer me with negative feedback since I was unwilling to work with him the first time around. It all just seems a little weird.

 

How would you all handle this? Some of you are going to tell me to block him, aren't you?  Smiley Wink

Selling discussion

Sep 26, 2016 5:04:26 PM PT

Should I ignore this buyer?

I was prevented from bidding, but the reason given isn't accurate.  Got the message:  "This seller has set buyer requirements for this item and only sells to buyers who meet those requirements."  It went on to say that my paypal account isn't linked to my ebay account.  This is, of course, false.  I just purchased an item earlier today using my paypal account.

 

So I guess sellers can just randomly decide they won't sell to individual buyers and falsify the reasons??  If this was the case then couldn't they have the courtesy to say so in the description to avoid this frustration?

Bidding & Buying discussion

Sep 24, 2016 4:44:06 PM PT

I was prevented from bidding.

 

Wouldnt it be cool if store owners could offer store credit only-- instead of refunds as an option?

 

The idea would be buyer can get store credit in which to make an even exchange for an item which might in many cases cause less loss monetarily for a seller?

 

Many big box chains do it so why cant we?

 

It would help sellers and EBAY and PAYPAL keep money in their pocket and it would discourage return fraud.

 

What do you think of my idea?

 

I know many of you will complain loudly and explain ebay rules about returns to me that I already know. This is just a new idea to combat return fraud.

 

I know it hurts people who dont invest in a store but what can I say get a store then if they decide to do it?

 

Its meant to help power and larger sellers this idea.

Selling discussion

Hi I sold a music cd to someone for 60.00 4 months ago. Today I have learned this person filed a credit card chargeback through paypal reason for chargeback is merchandise code 53. Paypal will not release the money back to me stating they have to fight the Credit card company. This buyer has never 1 time contacted me stating there was any problem with the ebay transaction that occured 4 months ago. Anything I can do or am i just going to be scammed out of this money? get to wait another month for them to dispute with credit card company. I have followed all the rules but I have no protection??

Selling discussion

I have heard that the post office is cracking down on letter sized items that are being mailed as packages, and they are either being returned to sender, or if caught at the other end, being delivered postage due, priority rate. 

Shipping & Returns discussion

From the User Agreement: "To drive a positive user experience, a listing may not appear in some search and browse results regardless of the sort order chosen by the buyer."

 

In other words, eBay can hide any of your items (and they do!) This means they are taking money from people without providing a service (at their discretion?) I have come across items that are completely missing from searches (regardless of how many matches there are or how long the listing has been active)

 

I cancelled my store subscription because of lack of sales. Suddenly, items started selling again. I highly recommend other sellers try this to give eBay a taste of their own game.

Selling discussion

I bought:

Vintage Canvas Backpack Mens Womens Satchel Military Hiking Bag Rucksack 35YQ

Not complaining, but note that the sewing of the shoulder straps are poorly done. The quality of material is OK.

Seller does not allow reviewing.

Bidding & Buying discussion

Sep 26, 2016 6:21:50 AM PT

Seller not allowing review

sold fake Tom's shoes. I stupidly bought 3 pairs. Did not get a refund so I'm out nearly $90 as I had too throw them out they were very painful

Real Tom's are wonderufl, so they were definelty fake. no dust bag either.

 

Grr so angry still.

 

 

Bidding & Buying discussion

Sep 25, 2016 12:00:59 PM PT

seller sold fake Tom's shoes

           Reading the chart on this -- it says a Basic Store costs $19.85 a month if you commit to 12 months.

 

  Do you get up to 250 free listings a month -- meaning no insertion fees?

 

 Do the FVFs run from 4 to 9% instead of 10%?    What determines the difference between 4% and 9%?

 

What other costs are there?    I mean HIDDEN costs?

 

What other benefits, if any?

 

  I can read the char t but I can't help wondering if there are hidden costs and obligations which could be a problem.

 

  Any input/comments would be welcome. 

Selling discussion

http://offer.ebay.com/ws/eBayISAPI.dll?ViewBids&item=152243097925

20 bids on this item and stops when he tied my max with plenty of time to bid again.
has only bid on 2 items in the last 30 days, with 6 bids on the other item from another seller.

i now it's hard to tell these days with so much info hidden, but my experience makes me very suspicious on this one.

Bidding & Buying discussion

Sep 24, 2016 2:32:07 PM PT

does this look like i got shilled?

A person bought a card from me hasn't paid but asked for pictures of the corners because he wants to submit the card he also has zero feedback

Selling discussion

So I bought an item off eBay used it a few times and decided to go a different route so I sold the item to someone else on eBay. Buyer wasn't satisfied so initiated refund process... No big deal.. Well eBay provides a shipping label to the buyer with an address I haven't lived at or received items bought on eBay for almost 5 years. I was never given any tracking info for the return. Item shows delivered so eBay takes money out of my PayPal account (which is now - $85) to refund buyer. After several emails I was finally given a tracking number. Of course nobody knows where the delivered item is now, imagine that... So I'm out $$ and merchandise. Instead of even trying to make the slightest attempt to make things right since it was an eBay mistake which caused the missing item, I get a "I don't know, sorry" with a little snicker. Awesome !!

Shipping & Returns discussion

Sep 24, 2016 3:19:36 PM PT

eBay, SMMFH !!!!

I sold an item 9-8-16. I immediately mailed it out. I sent to the address and I guess whomever lived where it was delivered wrote across the package "Return to sender/Wrong person/address.

 

I guess I should feel lucky I got it back. I contacted the buyer via ebay messaging and to their Paypal email with absolutely no response at all. It's been about a week and  a half.

 

Do I have to just sit it aside for 90 days in hopes that one day they contact me? The tracking shows it was delivered. Do I wait awhile longer and if they don't respond, refund the money so that I can resell?

 

Funny how they don't wonder where it is and contact me. I find it odd they would order something, not receive it, and not care to wonder why.

Shipping & Returns discussion

I have had a run of Bad Buyers with Remorse. One thing I have noticed is that the option for "Buyer Pays Return Shipping" is no longer availible.  This maybe the straw that breaks me.  

 

The items which were all new and sealed from the manufacturer vary from electronic accesories to clothing.  They come back used with the original packaging trashed or without it at all sometimes.  All my recent returns upon testing worked fine even though the claim was the item was DOA.  The one item that was DOA upon return tested positive for human blood, so I suspect when the buyer smashed it with their hand they must have cut themself.  (My kid is really into CSI stuff).

 

So once again the question is, What happened to "Buyer Pays Return Shipping"?

 

Thanks for the responses.

Selling discussion

Sold a pair shoes, the description of the shoes are exactly how described in the description including size.  I have on my items that I do not accept refunds.  Now she says they don't fit and wants her money back.

 

Do I have to refund her money?  even though I have no refunds?

 

Thanks

Shipping & Returns discussion

Sep 24, 2016 7:00:23 PM PT

Buyer wants a refund

Hello everyone , 

 

I saw a really nice wooden bird pin in a vintage resale shop today . It's still there. I have never seen one of the Takahashi birds in person . I was wondering if anyone could give me some tips to authenticate it . 

 

Are they signed ? 

What size are they ? 

Do they have copper wire feet ? 

 

Anthing else you you might want to add and anyone has one , I would love to see a picture . 

 

Thanks ! 

 

Mermaid 🐳

Jewelry & Gemstones Board Group

Sep 24, 2016 2:36:22 PM PT

Takahashi bird help

I am not sure I am even putting this under the right category. Do not usually post to the forums.

 

So a buyer put in around 10 bids on my auction. It was up to 42.00. My fault, she asked last night to cancel her bid. I would have had more time for buyers to see it at a lower price. Anyway, less then 2 hours left I thought I should go ahead and cancel her bid instead of hoping someone else would bid. Now instead of 41.00 by the backup bidder, it is bringing 8.50. Then I had another buyer just now purchase an expensive item, then want to make an offer on a second item. They then paid for it, then asked to cancel because I guess she thought she had more money than she did. That was not as bad. She did buy the expensive item. Shall I just call this a bad day on Ebay?

Selling discussion

Sep 25, 2016 10:30:43 AM PT

RANT.....Buyers Cancelling

I bought an item on ebay on Sept 3.. It never arrived. I contacted the seller on ebay and he told me he was putting a trace with UPS and would refund my purchase. He has not done it. I then tried to contact ebay for their guarantee return. There is no record of my communication with the seller (other than my own email). So after three weeks of waiting for the item or the refund, I had to file a request with ebay which will take another three weeks at least. Ebay then says If I don't hear from the seller after a period of time I can contact ebay BUT THERE IS NO WAY TO CONTACT EBAY!!!! other than to click on "contact us" which then starts me back to the beginning of the refund process which is to contact the seller. I HAVE HEARD FROM THE SELLER!!!!!!! HE IS NOT doing what he said he would do.  Ebay then says if Ithey don't hear from me after a period of time they will close the case but ebay leaves no way to contact them other than an online request WHICH I HAVE ALREADY DONE!!!!  **bleep**!!!!!! the bull**bleep** seller is gearxs ( 706992 )

Shipping & Returns discussion

Sep 24, 2016 12:14:57 PM PT

GETTING RIPPED OFF BY EBAY AND THE SELLER!!!

Sold a t-shirt NWT, buyer claims it was defective. Even though I know there were no defects, I offered her a full refund upon returning of the item. She is now demanding a refund but refuses to return the item and is threatening to report me to eBay if I don't just issue a refund! Help? Am I protected as a seller for this?

Shipping & Returns discussion

Sep 25, 2016 7:40:47 AM PT

Buyer demanding refund!

  I had a first time buyer win an auction but then never paid. Sent invoice and tried contacting him but no response.  The buyer placed the bid the same day he opened the eBay account. I finally opened an unpaid report with Ebay and will offer a sceond chance or relist the item. It is more of a PITA and annoying than anything else. I told my brother in law who is big seller and he said that the same thing has happened to him a few times in the last few months.  

Selling discussion

Sep 25, 2016 3:09:10 PM PT

Troubling trend?

I am puzzled by the automatic spelling corrections made by eBay.

 

Sometimes, for example, a manufacturer's name is oddly spelt.  I type it in the way it is printed but eBay "corrects" it to what it thinks it should be. If I go back and fix it to where it is right again, it often automatically changes it back to the incorrect form.  

 

Is there a way to turn off the self correcting feature?

 

If I don't catch it or cannot fix it, can that become something a buyer can use to say an item is not as described?  Has anyone had that issue with a buyer?

Selling discussion

Sep 25, 2016 12:30:05 PM PT

Automatic spelling corrections

El ítem no se ha recibido

Selling discussion

Sep 25, 2016 9:14:57 AM PT

Ítem 222203078552

I've never had to do a refund before.  I have looked all through the seller area and the actions I can take with the actual item sold.  How do I begin the refund process?

 

Thank you!

Shipping & Returns discussion

Sep 24, 2016 1:52:12 PM PT

Item Broken - buyer wants refund

Howdy folks,

 

I'm bewildered. How did this happen?

 

How can I prevent it from happening again?

 

I have the option to cancel the transaction via the invoicing process:

 

"The buyer is requesting that you ship to a country that you have excluded.
You can agree to ship to this location or cancel the transaction."

 

But what a pain in the neck if it keeps happening! We sell old toys, so a lot of scammers will start bidding on our items if I can't prevent this.

 

Thanks for any help!

Selling discussion

I bought the toy mirror about 25 years ago for £130. It made £11.60 in a worldwide, two-category, ten day auction. Can anyone pinpoint the reason?

http://www.ebay.com/itm/dolls-toy-miniature-furniture-antique-Victorian-mahogany-tilting-toilet-mirror-/401188754409?hash=item5d68b693e9:g:9WIAAOSw8gVX2PuB

Collectibles & Art discussion

So I started my experiment with giving stuff away.

Got the free ebay bubble packs... one less expense.

 

Item price 1.50  shipping 2.75

 

And I think I will show high in the search.. not so

I am dead last....

 

In the search it says shipping not specified.

I look at the listing and it says "flat rate freight"

I had put in first class package.....not freight

with shipping at 2.75, and that shows in the listing

 

How it changed to freight I don't know

And why my shipping does not show when everyone elses does.

 

My item specifics were gone, so I put in the MFG and the PN.

 

We will see what happens.

Selling discussion

I bought an Ozone Generator from a buyer. The first one I received was broken on arrival, I filed a return request and the seller send me a replacement along with a return shipping label for the broken one to be sent back. After I received the replacement, I closed the return request and sent back the broken one. Now day 1 after I got the replacement, plugged it into outlet, within 10 seconds, it broke again. Now, I start to think it has some sort of defective design, just cheap unit, won't even last more than 1 minute. I want to return this one as well, and get refund, but since I've closed the return request, I can not start another one, what should I do? Thanks,

Shipping & Returns discussion

Sep 24, 2016 1:12:46 PM PT

I Can't Return Defective Item, Please Help.

I bought an item on September 18th.  The e-mail confirming the sale said I would have the item by September 24th, via USPS Priority Mail.  After my letter carrier came without the item, I looked at my e-mail.  I had an e-mail from the seller, saying that he couldn't find the item, so he was cancelling the sale and refunding the purchase price.

 

First, how can someone sell an item that he has lost or misplaced?  There were several photos of the item, to show that it was new.

 

Second, what bugs me is that the seller waited six days to inform me that he couldn't find the item.  It seems to me that he should have discovered the issue within a day or two and not six days.

 

The seller has nearly 100% positive feedback, but I think he dropped the proverbial ball on this transaction.  I would be hesitant to do business with this seller again, because I would be concerned that the same issue might arise.   

Bidding & Buying discussion

Is it me or did the board blow up?  I've seen change before but what is this?  I'm getting dizzy seeing the same title all the way down the screen...  Do I need a new computer?

Selling discussion

Sep 26, 2016 2:50:07 AM PT

OMG make it stop!

OK, I want to be sure I am not out of line here.    I recently sold a set of items with one piece missing.   This is described in the Title, the Description and is clearly shown in the picture.    I just received a message from the buyer (who is also a seller by the way) requesting the missing item or a partial refund as she did not see in the title, the description or the picture that the item was missing.      She has not opened a case....yet.     I told her that I was sorry she didn't notice, but if she was unhappy to send everything back for a refund, but she would have to do it at her expense and I would refund minus the original shipping charge.    I haven't heard back yet,   but I just wanted to know if I did the right thing.   

Selling discussion

Sep 25, 2016 6:10:01 PM PT

Buyer return question

So today I've received an item that doesn't work.

 

It's a mechanical item and I know how to fix it.

 

Should I fix it, or return it ?

 

Tia..

Bidding & Buying discussion

Sep 26, 2016 4:23:10 AM PT

Faulty item

I am trying to sell a code for a giftcard and shipping isn't needed but it forces me to select an option. I just want to email it to them since I got the code In my email.

Thanks

Selling discussion

Sep 25, 2016 10:09:38 AM PT

Shipping not required

The following I just E-Mailed to PayPal customer service but wanted to know if anyone has had a similar issue with them cherry picking the sales for which to hold funds?

 

I would like some clarification as to how PayPal is deciding on which of my sales to hold my money? I understand what you say your process is as stated for new accounts such as mine, so please do not send me a generic response explaining how your process works as I already have all of that and understand the process. What I want to know is why out of the 5 payments I have received this week you have chosen to hold funds on only 2 of them and the other 3 have immediately released payment to my account. Just today alone you have chosen to immediately pay me $31.89 on a sale but yet hours later on a sale of $30.38 you choose to hold my money? So out of the 2 sales today you immediately release to me the higher amount of money but hold the lower one all the while you already holding  $145 of my money.

 

I have read every one of your policies and how the withholding for new sellers works. But nowhere in your policies does it say that you have the option to pick and choose whatever sales you feel like holding. I am not complaining about your listed policies as I have agreed to them. However I did not agree to you releasing and holding my funds however you feel like doing it on any given day. So I would like an explanation why on the same day do you immediately release my sale of $31.89 but yet hold my payment of $30.38 a few hours later? I am quite sure that it does not say in any of you stated policies that you get to pick and choose on how you are going to play with my money. I very much would like for you to explain why you are holding this $30.89 when you have not held 3 of the others this week that were all more money. Or please show me where on your website that I agreed to allow you to hold whichever ones you wanted to.

 

Please respond speedily as I contemplate looking at other credit card processing companies that I can list on my E-Bay page for my payments for my Business. To wrap up please show me where it states you can hold one and not the other in the same day especially when it is less money or please immediately release the $30.38 that you held tonight. I hope this is worked out as I would like to continue to use your service but will cancel my account immediately if I cannot count on PayPal to operate within the boundaries of their policies. Also the following 2 reasons are not applicable to any of the 5 sales this week. Thank you for your help in resolving this matter.

 

  • You have a “Below Standard” seller rating on eBay; or
  • The payment you received may be considered unusual for your selling pattern.

Payments discussion

Hello, so 2 days ago i've put my BMW E90 for sale on bid price start at  $1000. Yesterday oen guy bidded it, with new account on ebay, after several hours another one bidded with new account also. I checked my listing and as the bidder already bidded over $2k of the price i orinally wanted, i sent him an msg so we can figure it out with shipping and all. His response just blew me " Idon't have the money, i just wanted to check how it is to bid", What i can do against him? He basicly ruined my listing

Bidding & Buying discussion

Sep 25, 2016 10:53:41 AM PT

Bidder bid just to see how it works

A very occasional buyer started a thread a few days ago about having been scammed by a seller for a gaming console. Not being on eBay often at all, much less the forums, they made the mistake of "naming & shaming" so of course the thread got moderated. However, I had seen it and knew moderation was coming sooner or later so I made a PDF of the thread so I'd have the seller information to look into. I did make one post to that but the OP never returned so I moved on. This is that thread.

 

http://community.ebay.com/t5/Bidding-Buying/DO-NOT-BUY-FROM-seller/m-p/26044050

 

This morning I'm sitting here with no other commitments and thought I'd go back and look a little more. This may or may not be interesting to others but myself, having seen this very same situation to many times here, I thought it was worth the effort and time to post about. What really doesn't surprise me, but does take my opinion of eBay down yet another notch.

 

Below is a link to a basic search done using the exact search term Sony PlayStation 4 (Latest Model)- Destiny Bundle 500 GB Glacier White Console in the category Video Games & Consoles>Video Game Consoles for Completed listings. When I first grabbed this link this morning there were 82 results but as of making this post it now shows 83. My settings for search are set to show seller information so if you don't have that selected you probably won't see this exactly as I do but that's critical to this.

 

The first several are from the seller in question which the buyer had posted about a few days ago and  a total of 34 are from that seller. While each of them indicate 0 bids, with the exception of only a few, they all had bids on them that were cancelled and the reason shown for ending each of the listings was This listing was ended by the seller because the item is no longer available

 

http://www.ebay.com/sch/Video-Game-Consoles/139971/i.html?_from=R40&LH_Complete=1&_nkw=Sony+PlayStation+4+%28Latest+Model%29+-+Destiny+Bundle+500+GB+Glacier+White+Console&_sop=13

 

I'd really like to see what others' take and opinions are.

Selling discussion

Sep 26, 2016 8:06:43 AM PT

If we can see this stuff why can't eBay?

I would really like to speak with a local person living in the states.

 

I believe someone told me in the past to call before 8am? I did that but call went overseas. Maybe there isn't a good time to call and it's just hit or miss....mostly miss.

 

Thanks.

Selling discussion

I purchased 6 light bars from a seller who is based in China, but ships from US wharehouses.  They claim they will warranty the item but only if I ship them back to China.  Obviously the shipping charges will be more than I originaly paid for the items.  I could be wrong, but I believe If I purchase an item in the US, it should be returned the same way.  I purchased these in Feburary so I would gather the return policy is no longer in effect.  I always look at feedback and return policy when purchasing.  The sellers feed back has droped since my purchase

 

Here is the seller waymorethingstobuy

Shipping & Returns discussion

Hello everyone

This site is down and gone.

The web page is not even showing up on the web

They are hosting my soundclips for 200 auctions ending soon.

Does anyone have a contact number or email.

I stand to loose a lot of money if this site does not come back up.

Thank you

 

Selling discussion

Sep 26, 2016 10:18:34 AM PT

ecommerceplayer IS DOWN AND GONE

Sometimes when I'm pricing things to sell, I come across  solds where things sold for a crazy low amount at auction. This one convinced me to stay away from auctions. Have you come across any lately? NOTE: I obliterated all identifying markers - hope this is acceptable to show. 

 

Selling discussion

Sep 26, 2016 9:52:12 AM PT

Deals & Steals Auctions Are So Risky

I have someone asking why they can't buy an item ($6). 

 

Turns out they are on my block bidder list.

 

is there any way to see what transactions I've had with them?

 

maybe that will jog my memory as to why I put them there in the first place

 

maybe I will let them buy it..

Selling discussion

I had a previous thread about this seller I bought a pair of pants from, item was delivered to a different city and she , after pretty much telling me not her problem did refund me, it was a whopping 10 dollars. i put her on my BBL .

At the same time that she refunded me, i noticed in my paypal that she purchased a pair of nwot shorts from me, same paypal address, same physical address just under a different  name and ebay name.

Today I get a negative saying the shorts had a hole and other things and then she requested a return for snad. Now I know that this is all her being vindictive.

Called ebay 2 times, first person said they dont have a malicious buyer policy and second person says negative will stay and I have to take the return even if they know its the same person.

Am I losing my mind in thinking this is completely absurd? I have never dealt with such stupid people in my life.

Selling discussion

Bought perfume for the Mrs. on eBay late July. She finally got around to using it and discovered it is imitation. Seller is already gone from eBay. I personally feel that upon viewing the seller's feedback at the end, eBay was aware of his selling fake stuff, and not only should have cut him off earlier, but refunded the buyers. Nope, they made their money on the fees and Paypal,so all is right with them. I am sure the seller is back under a new name and IP address...

Bidding & Buying discussion

Ebayer  has sold me a modem that they received from Comcast as a lease, this person then represented in the auction that they had bought the modem, they did not!!  For whatever screwed up reason through Paypal, the buyer has to pay to return the stolen item to the person who stole, then sold it!!! Thanks for victimizing me over and over!!! A police report has been filed and I am exploring avenues to further that cause and have this ridiculous peron held responsible for his actions!!  Of course, trying to reach EBAY is **bleep** pointless as they clearly don't care, well, except to take psople's money that is!!

Bidding & Buying discussion

Sep 25, 2016 6:49:03 PM PT

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