eBay Community


The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section


Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!


Marketing image for Groups Section


The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now


Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile


Connect with Fellow eBay Community Members!
Register or Sign In Today!

The eBay Community

I am hoping someone can provide some information on this small tray.  It measures about 5 5/8" by 4 5/8".  It looks like Pickard with the floral pattern and basket off flowers in the center and gold overlay, but is marked what looks like "sace" Germany along with what may be a signature.  I can only make out the last letters "oines".  I find some listings where the "sace" is translated as saxe, and the lettering is very similar but all of these are printed on and not engraved. Any help will be appreciated.    






Pottery, Glass & Porcelain discussion

Hi does anybody recognize the art or  signature iDSC06172.JPGDSC06175.JPG 



Collectibles & Art discussion

I have these pieces and am having trouble finding a comparable listing to know just what to call this set and what purpose it had.  What was it designed to be used for???  thanks!   


uly 2015 534.jpg

Collectibles & Art discussion

The wood  looks like a different color depending which angle you look at it, not sure what kind of wood this is made out of or the artist that made it.


Thanks for any help I appreciate it!








Collectibles & Art discussion

Jul 27, 2015 7:44:17 PM PT

need help strange item no clue

Can you give me any help in identifying this clock? The only identifying marks are on the back of the movement where it has 2505 48 stamped. I believe it is a space before ther 48 but a piece of clock hangs in front of it.


I am told it is an antique French Mantel Clock. 


Selling question

Possibly get someone to help me id this piece of pottery.

I was kinda thinking it may be McCoy






Pottery, Glass & Porcelain discussion

Article hear,



Oh, and let me not forget....


Selling discussion

Jul 28, 2015 2:16:15 PM PT

Looks like ebay is giving the Valet the axe



Jewelry & Gemstones Board Group

Jul 27, 2015 9:04:31 PM PT


if they are makeup brushes what are they valued at?

Selling discussion

Jul 28, 2015 10:41:39 AM PT

are these make-up brushes?

I usually have a great insticnct or gut feeling about a time period for pieces but this one has me completely stumped. What do you think? Vicotorian, 40's, 70's?

It has a large clasp. I think it is the chain AND large clasp that is throwing me.









Jewelry & Gemstones Board Group

Any pickers out there have an idea what this is , It is brass, painted black a little over 17 inches long,two round balls at the end could have been used to balance,     the two holes in the center of it have an inside dia of about 1 inch and has on the no 14 on it,  Open for any suggestions before it gets cleaned and sent to the scrap pile,





Selling discussion

Some of my latest acquisitions I need help identifying. I'm hoping you guys can help with your expert input. Any info is appreciated. Let your opinions fly! Hahaha...IMG_6845.JPGIMG_6846.JPGIMG_6848.JPGIMG_6864.JPGIMG_6865.JPGIMG_6868.JPGIMG_6870.JPGIMG_6873.JPGIMG_6875.JPG

Jewelry & Gemstones Board Group

Jul 28, 2015 8:32:20 AM PT

Latest Acquisitions HELP...



Grown up slip and slide Smiley Happy Stay cool folks! 

New to eBay Chit Chat & More ~ EVERYONE WELCOME!



Good morning everyone.


New to eBay Chit Chat & More ~ EVERYONE WELCOME!

All three pieces check out to me. I haven't cross referenced them with books yet, but looks good to me. Opinions?IMG_6799.JPGIMG_6801.JPGIMG_6805.JPGIMG_6807.JPGIMG_6809.JPGIMG_6810.JPGIMG_6814.JPGIMG_6817.JPGIMG_6818.JPGIMG_6819.JPG

Jewelry & Gemstones Board Group

Jul 28, 2015 7:33:40 AM PT


eBayeBay sent this message to Catherine Tan (kyuting13).
Your registered name is included to show this message originated from eBay. Learn more.
Buyer has responded to your question about this item
Do not respond to the sender if this message requests that you complete the transaction outside of eBay. This type of offer is against eBay policy, may be fraudulent, and is not covered by buyer protection programs. Learn More 
Dear qy885210,

You cheated me on the shirts and i will leave for you a negative feedback.
I am not satisfied at all and i will report you to eBay Team.
you can see through the shirt quality is very poor

- kyuting13

From: qy885210
To: kyuting13
Subject: ebay seller
Sent Date: Jul-07-15 03:46:22 PDT

Dear kyuting13,

Hi respect buyer,
Sorry to disturb you.Would you please leave me a positive feedback? I know it’s an unreasonable request before you receive your package, but i really need you help, because during the Sell Season,China Post was so busy and didn’t sent the packages in time so that make some customers feel bad in logistics experience and complain to Ebay.I have improved services and logistics speed, now everything have been normal.I really need you help, thank you in advance.if there is something make you disappoint, please contact me, i will give you a satisfy solution.

- qy885210

Member To Member Support question

Jul 28, 2015 1:16:29 PM PT

Cheating seller

I got this vase from an estate sale of a collection who had tons of high end collectibles and antiques. Many things were from the 18th, 19th, early 20th centuries. I found this vase to be particularly interesting. Any idea of what country the mark is from and perhaps the maker. Any help is appreciated. Thanks a lot.

 photo 20150726_154057_zpsgx7paqjd.jpg photo 20150726_154045_zpscszmgj8m.jpg

Pottery, Glass & Porcelain discussion

Jul 28, 2015 4:06:20 PM PT

Floral Dragon Vase Unusual Mark

I have purchased 

1 item sold byhappyvalley009
HOT! Electric Paper Kid Airplane Conversion Kit Powerup Propeller Gilder Model
Estimated delivery Thu, Jul 23 - Fri, Aug 14
US $5.63


but there is no information regarding shipping or tracking details.


Please let me know when it will be shipped with tracking details.



Member To Member Support question

I have successfully worked with the "Best Offer" option for other items, but for an item I currently have listed I have 2 offers but no links available to respond to either offer. I would like to accept one of them before it expires. Any suggestions? I was surprised the only option for support is via phone !



As noted, I know HOW to include "Best Offer" options - I have done so with other listings and successfully replied even earlier today.

This item DOES have "Best Offer" option enabled.

It simply does not offer the usual links to "Decline" "Accept" or "Suggest Counteroffer" even though I have 2 active offers.ebay can't respond to offer.PNG

Member To Member Support question

Jul 27, 2015 5:06:52 PM PT

Best Offer

Very pretty little brooch. Tested the stones, they are garnets. Haven't tested the metal yet, but willing to bet it's silver. It strikes me as Victorian. Was hoping you could help me figure out what these are called. Have seen similar pieces to this before. Cheers!IMG_6889.JPGIMG_6890.JPGIMG_6893.JPGIMG_6894.JPGIMG_6896.JPG

Jewelry & Gemstones Board Group

Jul 30, 2015 8:33:03 AM PT

Pretty little Garnet brooch!

Hi there,


I need some help with the above.  I have CE eBay Import but it is asking me for the Tracking ID and Affiliate Customer ID.  Some help would be appreciated.


Many thanks.




Tools & Apps question

Need help identifing what i think is chinese marks on this 6 3/8" tall vase/Urn, handpainted, has marks on the side and on the bottom.  Any help will be appreciated.DSC06137.JPGDSC06138.JPGDSC06139.JPGDSC06140.JPG

Collectibles & Art discussion

Jul 29, 2015 10:52:17 AM PT

Need help identifying Chinese marks on vase

The pop-up nav links for Messages are not working. The links for Sent, Unread, and Flagged all just take you to the inbox. Very annoying.


Technical Issues discussion

Good afternoon. Can anyone id this green glass creamer?  Thank you very much! gina003.JPG001.JPG

Pottery, Glass & Porcelain discussion

Jul 30, 2015 1:35:41 PM PT

glassies---depression/vintage glass pattern

Any ideas on the era of the flags would beP1010027.JPG appreciated. Blue flag 5' x 3', Red is 30" x 20". 8' pole. Thank you in advance, Jim

Militaria Collectors

Can someone please help ID the possible age and origin of this antique(?) rug?


I know next to nothing about them and the image below is the only one I have available.


Thank you!



UNKNOWN RUG 001-001.jpg

Collectibles & Art discussion

Jul 30, 2015 8:33:40 AM PT

Antique Rug. Help ID Please.

Any help for any information on this artist name and pottery. Thank you, Michael tadiefor


ken edwards pottery 125.JPGken edwards pottery 133.JPG



Selling question

Jul 30, 2015 12:04:16 PM PT

I need help on Identifying this artist name.








to customer service eBay. With sincere respect to you. as you may make difficult the power to have a communication. and care more for their vendors have disappointed us.
as the recent case of qie tiredepartment buy him. 4 Yokohama tires. and he, or I just sent two wheels. and I had the cynicism to say that pessaban 52 lbras tbsp rim, when each tire weight 28 pounds. and fedex. communicate only sent two wheels. they are even recorded and sent the recording to see that he was lying about his shipment of tires. and they call me back two wheels. which I did but it cost $ 79.62 dollars shipping back to miami seller.
and he told me that besides meregresaria my money purchase, my return of these tires this evil seller.
which still struggling. and to buy from another vendor discount tire rims.
but I see more tristezaque you help the wicked sellers because the seller has several claims and you ebay. They have not done anything about it.
here I send them the claims of other people. and I want to see my legitimate claim solution, because I will not cause ele seller sent me only two tires instead of four. and still perde money for their cause, to return the tires. this evil seller.
I hope your kind reply or I'll have to post this at national level. it is not possible. it must be uiqen punish irresponsible. and not a good buyer.

I also saw that in the seller kristin8. who sold me two sensors to towncountry. which they did not help. I put a feedback as it should be on the ebay site. and you are. they took, when you see the emails I sent. They are aggressive and insulting. and you deleted from the web to put positive. and that's not fair. because the will; or.me sending two incompatible sensors for 2008. towncountry not worked. and still I threaten me that if I do not get a positive fedbck the calficara me wrong. this is not done. ebay you have to set an example and be impartial. I hope your kind reply and political as as they say, if the seller has to pay because he will have to return the shipment. and if the buyer alike. but Jan ste case is observed and no recordings and photos by fedex delivery. delivered two wheels instead of four. and seller never showed his face. tauro 200.

During past monthFeedback conversation (4) NEW 225/65R17 YOKOHAMA ASPEC 102H TIRES (225/65-17 225/65/17 2256517 R17) (#171817022343)US $334.00View Item 

Detailed item information is not available for the following items because the Feedback is over 90 days old.

Negative feedback ratingmal vendedor envia otra medica sin etiqueta de reformBuyer:

i***a ( 340Teal star icon for feedback score in between 100 to 499)

During past 6 monthsFeedback conversation NEW ST205/75R14 FREESTAR M108 Radial ST 6PR Trailer Tire (2057514 205-75-14 R14) (#181514629430)US $64.90  Negative feedback ratingsave your time and money bunch of **bleep** cheep ripoffsBuyer:

t***h ( 427Teal star icon for feedback score in between 100 to 499)

During past yearFeedback conversation NEW 18X850-8 Trac Gard N766 Utility Lawn Turf 4 Ply Tire (18X8.50-8 188508) (#181573550500)US $40.50  Negative feedback ratingTires were too distorted to mountBuyer:

l***a ( 2592Red star icon for feedback score in between 1,000 to 4,999)

During past yearFeedback conversation NEW 15X600-6 TracGard N766 Utility Tire 4 Ply Rating B Load (15X6.00-6 156006) (#171510164761)US $27.00  

Member To Member Support question

Jul 30, 2015 10:12:11 AM PT

bad seller. tiredepartment

Found this beautiful weaving at an estate sale here in Rhode Island; it measures 50 x 68". I was wondering if anyone could help me to date and or describe this? Colors are wonderful, it's cotton. Appears to be all hand woven. Just wasn't sure if it looked familiar to anyone. Thanks in advance, Mary001.JPG002.JPG

Collectibles & Art discussion

Does anyone have any idea who this mark stands for.  It looks almost like a snake with 3 little dots ? under it.  Pretty pin.







Thanks for any help!


Jewelry & Gemstones Board Group

Jul 30, 2015 9:27:34 AM PT

Need help with a strange mark on my pin.

Good day.
I sold Baltic Amber Necklace 2015 02 09. Bayer - Inksac Yao Yu Li.Renton 98059-4499 ILWACO PL NE 654  USA . Tracking number RN036121218LT.
Bayer liard that he didnt get my packeg. Its not truth becouse i checked in         https://tools.usps.com/go/TrackConfirmAction_input?json=true&qtc_tLabels1=RN036121218LT&sCheckedLabelCount=1&qtc_senddate1=&qtc_zipcode1=98059       . Package delivered at 11:43 am on April 3, 2015 in RENTON, WA 98059.
Please reslove this problem.

Member To Member Support question


I need to cancel the bid to buy a Item 191625580740 because it was a mistake.


I send just in the moment email to buyer.


This is the e-mails:



jul 26 a las 7:04 PM

Member To Member Support question

Jul 29, 2015 11:41:41 AM PT

CANCEL BID OF ITEM 191625580740








al servicio al cliente de eBay. Con sincero respeto a usted. ya que puede dificultar el poder tener una comunicación. y se preocupan más por sus proveedores nos han decepcionado.
como el reciente caso de qie tiredepartment a comprar. 4 neumáticos Yokohama. y él, o me acaba de enviar dos ruedas. y tuve el cinismo de decir que la llanta pessaban 52 lbras cucharadas, cuando cada uno de los neumáticos 28 libras de peso. y Federal Express. comunicarse sólo envió dos ruedas. incluso se registran y envían la grabación para ver que estaba mintiendo acerca de su cargamento de neumáticos. y me llaman de nuevo dos ruedas. lo que hice, pero me costó $ 79.62 dólares enviar de nuevo a miami vendedor.
y él me dijo que además de meregresaria mi compra dinero, mi regreso de estos neumáticos este mal vendedor.
que sigue luchando. y para comprar a otro proveedor de descuento llantas de neumáticos.
pero veo más tristezaque que ayudar a los vendedores malos porque el vendedor tiene varias reclamaciones y eBay. Ellos no han hecho nada al respecto.
Aquí les envío los reclamos de otras personas. y yo quiero ver a mi solución reclamo legítimo, porque no voy a causar vendedor ele me envió sólo dos neumáticos en lugar de cuatro. y todavía Perde dinero para su causa, devolver los neumáticos. este mal vendedor.
Espero su amable respuesta, o voy a tener que poner esto a nivel nacional. no es posible. debe ser uiqen castigar irresponsable. y no es un buen comprador. También vio que en el vendedor kristin8. que me vendió dos sensores para towncountry. los que no ayudaron. Puse una retroalimentación como debe ser en el sitio de eBay. y usted es. tomaron, cuando vea los mensajes de correo electrónico que envié. Son agresivos y ofensivos. y que eliminó de la web para poner positiva. y eso no es justo. porque la voluntad; or.me enviar dos sensores incompatibles para 2008. towncountry sin trabajar. y todavía me amenazo que si no consigo un fedbck positiva la calficara me malinterpreten. esto no se hace. eBay tienes que dar ejemplo y ser imparcial. Espero su amable respuesta y político como dicen, si el vendedor tiene que pagar porque él tendrá que devolver el envío. y si el comprador por igual. pero se observa caso Ene ste y no hay grabaciones y fotos de la entrega de Federal Express. dos ruedas entregados en lugar de cuatro. y el vendedor nunca apareció en su rostro. tauro 200.


Durante el mes pasado Comentarios conversación (4) NUEVOS 225 / 65R17 YOKOHAMA ASPEC 102H (225 / 65-17 225/65/17 2256517 R17) (# 171817022343) US $ 334.00 Ver artículo 

Información detallada artículo no está disponible para los siguientes elementos porque la opinión es más de 90 días de edad.

Negativa total de votosmal vendedor envia otra medica pecado Etiqueta de reformBuyer:

i *** un (340 Icono de la estrella del trullo para la retroalimentación puntuación entre 100 a 499)

Durante los últimos 6 meses Comentarios conversación NUEVO ST205 / 75R14 FREESTAR M108 Radial ST 6PR Remolque Neumático (2.057.514 205-75-14 R14) (# 181514629430) US $ 64.90   Negativa total de votosahorrar su tiempo y dinero montón de ** bleep ** ripoffsBuyer barato:

t *** h (427 Icono de la estrella del trullo para la retroalimentación puntuación entre 100 a 499)

Durante el último año Comentarios conversación Turf NUEVO 18X850-8 Trac Utilidad N766 Gard Lawn 4 capas de Neumáticos (18x8.50-8 188.508) (# 181573550500) US $ 40.50   Negativa total de votosNeumáticos fueron demasiado distorsionada a mountBuyer:

l *** una (2592 Icono de la estrella roja de puntuación de votos entre 1000 a 4999)

Durante año pasado Comentarios conversación NUEVO 15X600-6 TracGard N766 Utilidad de Neumáticos 4 Ply Rating B Carga (15X6.00-6 156.006) (# 171510164761) US $ 27.00  

Member To Member Support question

Jul 30, 2015 9:48:35 AM PT

bad seller.

I keep getting this message when attempting to bid from my computer or Android tablet.  Android cell phone is no problem. Any ideas?


Page Not Responding 
The eBay page or feature you are attempting to access is not responding.
Please try the options below:
  • Try to access the feature directly from the eBay Home Page, instead of using a bookmark.
  • Wait a few minutes and try to access the feature again.
If you have waited ten to fifteen minutes and you still can't access your page:If what you are looking for is unavailable, you may still be able to access other parts of the site from the eBay Home page


Member To Member Support question

Jul 28, 2015 9:45:34 PM PT

Unable to bid successfully in the last week








PayPal logoMar 27, 2015 08:47:36 PDT
Transaction ID: 5V7924935U1892804
Hello Michigan Barbie dolls,

You sent a payment of $216.45 USD to tbarnett7505@charter.net

We've asked the seller to ship.

Thanks for using PayPal. To see all the transaction details, log in to your PayPal account.


It may take a few moments for this transaction to appear in your account.

Note to seller
You haven't included a note.
Shipping address - confirmed
Monica Valenzuela - att. Leticia Burmann
6826 Windwater Ct
Norton Shores, MI 49444-7736
United States
Shipping details
The seller hasn’t provided any shipping details yet.

DescriptionUnit priceQtyAmount
Barbie Grace Kelly The Bride, Silkstone, Gold Lable, 2011
Item# 121599743961
$207.50 USD1$207.50 USD
Shipping and handling$8.95 USD
Insurance - not offered----
Total$216.45 USD
Payment$216.45 USD
This charge will appear on your credit card statement as "PAYPAL *TBARNETT750"
Payment sent to tbarnett7505@charter.net
Issues with this transaction?
You have 180 days from the date of the transaction to open a dispute in the Resolution Center.

Questions? Go to the Help Center at: www.paypal.com/help.
Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.

You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings.

PayPal Email ID PP843 - 89ba0ea1a74ce


Member To Member Support question

Jul 28, 2015 9:30:23 AM PT


Hello all. Any help in making out this artist name? any help would be greatly appreciated. Michael tadiefor


gary pic and ebay items 063.JPGgary pic and ebay items 068.JPG 

Selling question

Good afternoon,


A buyer left the following review.  Its positive, they unintentionally hit negative.  I even have emails stating they tried to change their review but couldnt figure how. How do I remove this, as its lowered my rating to a 97%?

Negative feedback ratingMy son will love it thanksBuyer:During past yearFeedback conversation
 bliss poetic waxing strips face (#281504729140)US $7.00  

Member To Member Support question

Jul 28, 2015 10:58:37 AM PT

Accidental negative review

Have three of these.  One is 4th of July themed (Stars & American Flags).  The other two are plain.  Are these actually cup cake holders?  Or do they hold something other than that?


Any help would be appreciated.



Selling question

Jul 29, 2015 9:51:18 AM PT

Is this a Cup Cake Holder?

latiendaencasa.ya  he is said to me if i give positive vote he will refund my money but i havent my money.  please help me 


Screenshot (44).png

Member To Member Support question

Jul 30, 2015 1:22:06 AM PT

i haven't refund



Please help, Thanks








IMG_2920.jpgIMG_2919.jpgIMG_2922.jpgAny ideas what it was used for? Thanks in advance for all help.

Antiques discussion


And trust him. Buying their products. WHICH they NEVER WORKED IN MY TOWN COUNTRY. MONEY SHOT TO THE STREET. BECAUSE they NEVER WORKED. AND THIS SELLER Instead of proposing, ME DJO was angry it was my fault. ETC.
WHERE WE LET YOUR GOOD BUYERS. AS WITH ME NOW I STEP ustdes. I lost my money from these sensors. WITH REDI-Sensor TPMS Sensor 7004 95371 Dill.
OR HAVE TO TAKE ACTION by La lack of transparency.
I hope your answers. THANK TAURO200


REDI-Sensor Dill 7004 TPMS Sensor 95371

Member To Member Support question

I'm not sure who manufactured this milk glass compote/vase.  I'm thinking possibly Fenton or maybe Smith Glass.  It has what looks like a Diamond and Fan pattern of some kind.  Any help as to actual manufacturer and pattern name would be appreciated.




Pottery, Glass & Porcelain discussion

Jul 29, 2015 8:33:17 AM PT


I'm trying to make out these artist names. Any help would be greatly appreciated. Thanks Michale tadiefor


gary pic and ebay items 017.JPGgary pic and ebay items 014.JPG

Selling question

I'm looking for any information I can find about this pair of old candlesticks. I think they're probably chalkware. I know for sure that they're older than 1964, because they came with the house that my parents bought that year. But I have no idea how much older.


They are 16" tall, and the bases are 6" in diameter. Those appear to be angels or cherubs around the tops. The bottoms are covered with felt. I don't know what's underneath the felt. I can't find a maker's mark or signature or country of origin anywhere. A mark might be under the felt; I'm chicken to break the glue-bond and pull up the felt to look.


I don't even know what this style would be called, much less what era these might be from or where they might have been made.



Collectibles & Art discussion

Jul 30, 2015 8:47:44 AM PT

Need Info on Old Candlesticks

The saucer actually only has 1 star so that dates it to right around 1900 but I can't find this pattern.  

Anyone have a clue?






Collectibles & Art discussion

Jul 29, 2015 3:48:28 PM PT

Antique Wedgwood Pattern help please?

I've been seeing this for a week or so and it's annoying. Does anyone know why ebay took the totals out from the categories thingie on the left hand side? Nothing there either if you expand all categories, the list of categories just gets longer.


An example cause I don't have the right words to describe it - I had just read a post by someone saying his fees went up 5% so I took a look at what kinda stuff he lists and see



Selling discussion

Jul 29, 2015 5:15:53 PM PT

Missing quantities by category



And the reason I made you a rainbow cake is to go with this . . .


Tried to find one of her singing happy birthday, but didn't.  So with a nod to Liza, Judy, and Oz, enjoy.



I'm sure you've seen this before, but it was new to me so decided it was "different" enough to mark today's special occasion!


It is described as follows:


"13 year old Liza Minnelli sings her mom's (Judy Garland) signature song on a 1960 broadcast of Hedda Hopper's Hollywood."


Happy Birthday James!

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

This is a giant glass owl with a pontil on the bottom. It is 13 3/4 inches tall. It is hollow, as in a vase, as opposed to a figurine. It has applied eyes.I am looking for maker or age. Thanks much.

Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album


Pottery, Glass & Porcelain discussion

Jul 30, 2015 1:01:36 PM PT

Can anyone tell me about this glass owl.

Couldn't resist this cute figurine, but I'm unable to identify it. She's ceramic, and about 9" tall. Carrying a tray of desserts, with a beagle (I think) dog at her feet, holding a fork in his hand. The base has a glass tealight candle holder. I love her unruly, curly hair & shoes. Has anyone ever come across anything like her? Or, does it look like something made by a particular maker? Thanks for any thoughts.


Maid Figurine 1.jpg


Maid Figurine 2.jpg

Maid Figurine 5.jpg

Maid Figurine 6.jpg

Maid Figurine 4.jpg



Collectibles & Art discussion

Never seen it this slow,  not ever!  I had a potential customer message me through a listing asking , Did This Sell?  Did what sell????  I could not see the listing or item number picture NOTHING!!!!  I think its time to throw in the towel.  Something just does not seem right. not here, not anymore.

Selling discussion

Jul 28, 2015 3:56:18 PM PT

this is the worst i have ever seen it!

on a $30.75 item? I very rarely do best offers so I have little idea what would be too low. Suggestions?

Bidding & Buying discussion

Jul 28, 2015 10:46:35 AM PT

What would be a good offer

Someone please help me figure this one out. A buyer returned an item to me damaged beyon resaleable condition. In the return request details, there was the section to either approve the return or contact seller support if there was an issue. I uploaded pictures of the damaged item to return and then proceeded to get seller support involved. I explained the situation and notifed them that I had provided pictures of the damaged item as evidence. 


Here is the response I got:


"Hello ,

Thank you for contacting eBay Customer Service regarding the front derailleur that you sold to “-------” who field an item not as described case. I understand that your buyer returned the item unopened condition. I’m sorry for all the inconvenience that this transaction has caused you.

I’d like to thank you again for letting us know about what happened with your sale. I admire your initiative in resolving this issue, and I really appreciate your effort in communicating with the buyer, therefore I’m more willing to explain our actions, and your options for this claim.


I have reviewed the case details and I can see that the decision was correct as the buyer returned the item to you. I'm sorry to hear you have received back the item damaged. As we didn't see the exact condition of the item received by the buyer, we're not able to verify the condition the item should have been returned to you, I’m afraid that we are unable to close the case on your favour as the buyer no longer has the item with them however please be assured that I have recorded this incident on the buyer’s account.

Thank you for bringing this important matter to our attention. We rely on members like you in helping us keep eBay a safe and reputable place for everyone.

Moreover, there are still a couple of things you can do:

Contact the buyer

Often issues like this can be resolved through a friendly telephone conversation. I'd recommend you give the buyer a quick call and let them know you about this situation.

You can request the buyer's contact information by clicking “Find Contact Information” in the link below:


Enter the buyer's user ID and the item number and click 'Search'.

We'll then send you your buyer's contact details by email. Bear in mind that, when we send you this, we'll also send an email to the buyer with your contact information.

I understand this is not the resolution you had hoped for but I trust I have explained our decision fully.

Kind regards,

John Reden J.
eBay Customer Service"





Can someone please explain this idiotlic response? I have been selling on eBay for over 10 years now and this is a first. Has eBay really gone downhill this fast after the PayPal split? 

Selling discussion

I bought a record and paid. The seller had other records I wanted. I had the courtesy to ask before bidding if I could pay August 1. He cancelled my PAID order, refunded then blocked me from bidding.


The reason he chose for cancelling was, "item no longer available."


I spent a lot of time on the phone complaining to eBay, but all they said was to watch and see if he relists same item. He did relist 

same item. Again and again I was on the phone with eBay, with reps telling me, "Yep, that's the same item; we will suspend him." Yet, nothing was done. Nothing.





Bidding & Buying discussion

Jul 28, 2015 2:31:42 PM PT

Seller Cancelled, Refunded, Relisted

Selling discussion

My Buyer has a non-U.S. based PayPal account - but does have a US shipping address. (I only ship to US Addresses.) He won an item, now how does he pay me? I  have blocks on the country he lives in. Thanks

Selling discussion

Jul 29, 2015 8:32:01 AM PT

Buyer can't pay me

I have been getting spam emails from a seller that i did not recieve goods from.

How do i report him

Here are just a few of them.


You lie,item has been sent to you on 2015-05-17 20:16:40,and money has refunded you in FULL!


i never did recieve the item, you lied, i did not benefit from this at all. and you are now being a nuisance, i have reported you to ebay. and sent them copies of your emails.


But you have received all the money 6.36(GBP).
Item is on the way to you and the money has been refunded to you.
Finally you left us a negative feedback which really hurts us a lot.
Thinking who benefit MOST in this transaction?
It is YOU.
Hope you can understand us and do us the favor,ok?
Waiting for your reply.

Your sincerely,


stop sending me these emails, i will never alter the feed back, and any more of these and i will phone ebay to complain about you, see what that does to your stupid business.


Hello friend,
Sorry to bother you again.
I really feel so sorry for any inconvenience to you. I know your feeling, my friend.
I am writing to you and want to know if there is any chance that we can remedy?
It is so important to satisfy you. And we hope to do business with you in the future.
Could you kindly help us to revise the feedback into a positive one with 5 stars rating?
Because negative feedback is fatal to us, it will lead our account to be restricted. Hope you can give us this chance to remedy you and fix the problem.
I do apologize for the trouble again.
Sincerely waiting for your earlier reply.

Best regards,

Bidding & Buying discussion

Jul 30, 2015 3:07:20 AM PT

Feedback extortion

A member won the bid but never paid for the item. He has good ratings and I realize **** happens. Obviously there could be a reason he never paid. I left him several nice messages and simply told him to let me know if there was a problem paying so I could cancel the order and relist. No response at all. The process ended and I relisted. Should I just forget it and move on, or should I try to warn others about his failure to pay?

Payments discussion

Jul 30, 2015 9:06:30 AM PT

should I just get over it?

Today for the first time ever, when I am listing, instead of showing the standard default shipping fields for me to add a shipping dollar cost to, I am getting a drop-down window with probably 50 different combinations I have entered in the past. The abbreviated titles for these different combinations of economy and priority options are very hard to differentiate or identify. I didn't (intentionally) change anything in my account site preferences. Did eBAy eliminate the old format and replace it with this drop-down format? Any help on this would be much appreciated! Thank you!


Selling discussion


This may sound like a silly question to all you fashion experts..but could someone tell me if there is specific fashion terminology that is best used to describe a sweater that is short in the front and several inches longer in the back?Would appreciate any help

Fashion discussion

Jul 28, 2015 10:57:33 PM PT

fashion terminology

Ok here is a fun who dunnit or in my case **bleep**!!!!!!!!!!



For months ive been proud to say ive had 100% feedback no negative since january this year.........


So why even after no negative showing have i just dropped to 99.9%??????????????



Selling question

Jul 27, 2015 4:02:05 PM PT

gone from 100% to 99.9% no negative

Just wanted some clarification...


eBay help says a SNAD can be opened within 30 days of delivery. (Let's forget about Paypal's 180 limit, I'm speaking in terms of a buyer who will do everything within eBay's guidelines).


In the event of no "proof of delivery", how long will eBay give them to open the case? Is it still 30 days?


eBay says 30 days to open an INR case (and they mentioned it in the same sentence as the SNAD regulation), so does that mean they're going by the date the item was sent?


I'm asking because I like to clean out my list of shipped items from myebay, not everyone leaves feedback or tells me they got the item. So I'm trying to figure out when I'm safe to archive it without fear of an eBay INR or SNAD. I am very aware they can open a case in Paypal, I can't control that, it will be long archived from eBay if a buyer decides to wait until day 175 to open a case.


Can someone who knows how this work (when there is no proof of delivery available - International shipment) provide some information?


Thanks, C.

Selling discussion

Jul 29, 2015 5:43:23 PM PT


Here are my things that I wondered about:
Has KS ever had this small of a polka dot and would black and white be in a cognac bag
Has KS ever embossed bottoms of purses? 
Brass brads holding label on--pattern on them?
Stitching looked even but now I'm wondering if there's a weird slant to each stitch. Not straight line. 
Would KS have gold lettering inside and embossed not gold outside? 
What about closure? It's an odd way to snap and one half of the snap is labeled and the the other isn't. 
Leather is softer (not the rigid design) but hasI got suspicious after I got it and looked at it more. I can't find this style online anywhere. There is a coating so not raw leather. 
As I see the zoomed in photos, I'm more afraid it's fake. I see bleeding in the gold-- hadn't seen that as something to look for in my research but I just checked my KS that I got from KS directly and it nor my wallet bleed even when zoomed in. ALso, I see that the brads on my zipper pull has a spade and these are not. Unless KS used something different at one time I guess that cinches it.  Still hoping someone can tell me I"m wrong and dont' have to go back and argue with this lady who stated more than once it was authentic. 
Seller stated she bought it about 3 years ago

Fashion discussion

Jul 28, 2015 1:38:38 PM PT

Kate Spade AUthentication



I'm just a newbie here in eBay, I just recently purchased an item to a seller from China with free shiiping cost. My question, is it normal for the seller that they will not nofity me if they already shipped the item that I bought? It has been 4 days from now since i paid the item that I bought but still I didn't receive any notification from eBay that the seller has already shipped the item to me.


Thanks in advance for your answers! Smiley Happy

Shipping & Returns discussion

Hi folks and cheers from Sweden,


I have encountered a problem with a seller and I'm unsure about have the situation should be handled.


A seller informed me that an item I bought was returned to the seller by local customs. The seller refunded me and wanted me to buy the item again in a new transaction. I think he/she wants to kind of restart the whole transaction or something.


The problem is that an item that is just refunded is put on the list of Unpaid items on the buyers account. I keep telling the seller that this is what happening on my side but the seller has now refunded me a second time.


Has any of you guys encountered this type of problem?


I know that it's possible for a seller to send a request to cancel an order the proper way but it should be done before the item has been shipped. I don't think the seller can make that approach now.


What would you do?

Bidding & Buying discussion

Jul 29, 2015 1:03:04 PM PT

A seller keeps refunding me


I recently received a shipping score defect for tracking not uploaded within handling time and scanned by carrier because I put my store on vacation for two days, (stating my return date) but the system still expected me to upload tracking info on time while I am away. CS said I needed to change my shipping time in my listings. I normally ship the same day.


What if I am away for two weeks but still accepting orders for shipment upon return? How would you even set shipping time to 14 days?


Selling discussion

Seller sent package to his own address and it is marked as delivered but to his own address. What do I do in this situation? I have already paid for it and everything.

Shipping & Returns question

I have a regular customer who is great in every aspect, but is slooooow paying. We don't mind, but apparently someone else did and he had two unpaid item cases closed against him this month. Unfortunately, because of our settings, he can no longer bid on our items. I do not want to change our settings, and I am not sure it would be retroactive to the items I already listed. I suggested he create a new user name, but are there any other options like contacting customer service to allow him to bid on our auctions?

Member To Member Support question

when selling a cell phone on ebay should I include or not include the original SIM card?


Thanks in advance



Member To Member Support question

Jul 28, 2015 8:41:36 PM PT

SIM card

i am facing a very big problem with the seller top.one369 for item
Sexy Lace Wedding Dresses Straps Bridal Dress Gown Custom Size 2-4-6-8-10+++++ (item number :141655484664) i have bought my wedding dress on 9 may 2015,and my dress should be delivered latest today 28 july 2015 since my wedding is going to be held next week but unfortunately i have never received my wedding dress, and i dont have money to buy my wedding dress, so please do necessary to provide me with a full refund of usd 88 since i have not received the item, and since 1 month ago  , i was trying to contact the seller, but seller email address has already been disactivated. so please refund me my money so that i can buy another wedding dress urgently.

Member To Member Support question

Hi All,


I made an offer on an item, and the seller got mad and told me that the price was a 1/3 less than what he was selling for item for, told me he blocked me from all of his auctions and told me to go buy elsewhere.  The funy thing is he never even made a counteroffer and instead belittled me and flew off the handle.  What is this seller's point of even having the "make an offer" with his terrible attitude?  The question I have is does the seller blocking me have any impact on my ability to make purchase from other sellers or dent my rating in any way?



Member To Member Support question

As Buyer... Can you only leave a NEG for not getting feedback first? 


My friend thinks he can do this and I told him he can not unless there is a issue with the item purchase from a seller.


My friend likes the item but he thinks he should get feedback first before leaving any to a seller. Has anyone here got a NEG for this reason only?


I think it is wrong to demand ANYONE to do this because feedback IS voluntary !


This is my last question and I thank all of you for your replies.

Member To Member Support question

Jul 28, 2015 8:39:09 AM PT

Leaving NEG for not getting feedback first?

Is it possible to make an offer that includes a reduced shipping cost? I'm interested in an item (book)  with Best Offer option but the shipping price is $24.99, considerably higher than the $3.99 that I usually pay. I'd like to offer full price but with lower shipping but don't know if that's allowed.

Member To Member Support question

Jul 28, 2015 7:23:17 AM PT

Best Offer

The hour glass is showing up saying the buyer has marked as paid and he said he went through the ebay checkout and not Paypal. How do I know for sure if he has paid yet before i mark as paid and ship the item off? I looked for the dark money sign but its stil light and not dark.

Member To Member Support question

Jul 30, 2015 2:11:30 PM PT

Selling a item NEED HELP

I recently bid on a vechile 16000 in the last 30 seconds of a auction and lost to 160100

According to the times along side the bids the winning bid was placed 5 hours before

mine.There was 4 or 5 bids whitin a hour before mine in the 14000 range with each

uping the last by $100 by other then the winning bidder.I know the highest bid wins so

if this was a automatic proxy bid placed earlier why wouldn't it have been in with these other

bidders.The last bid before mine was 14500.

Bidding & Buying question

Jul 29, 2015 8:23:38 AM PT

Lost Auction

I mailed the package on July 25th from California to Iowa.  The tracking info has not been updated by USPS as if there has not been any movement.  I called the post office and it is the same.  My seller is anxious as he needed it quickly.  How long do we wait to consider it lost in the mail?  When is he entitled to a refund?

Shipping & Returns question


 I recently sold an item I shipped it flat rate priority. Tracking number shows it being delivered at or near mailbox. Buyer claims they never received it. What options do I have as the seller?


Member To Member Support question

Jul 29, 2015 6:47:16 PM PT

Buyer claims they never received item.

Hello ebayers

I bought an item GPS-HD-DVD-CD-Radio-Bluetooth-iPod-USB-MP3-SD  ( 271932598985 )

Tracking number: RI534951882CN

from xsup3rm4nx, the problem is, it has been delvered to the wrong address, i made multiple attempts on contacting the seller but still up till now

no response.

How do i go about getting this resolved?

 Note: I live on GUAM, the item has been delivered to BUFORD, GA 30518.

Edit 1: Thank you for responding quick, 

Member To Member Support question

Jul 29, 2015 12:45:46 PM PT

Item has been delivered

According to ebay's policy, if a seller sends me the wrong item, he is responsible for shipping charges to return said item.


After being sent the wrong item, I opened a return request with the seller, but he refuses to send me a return label because he says "his shipping provider does not support it", and he asks me, instead, to ship the item back to him at my expense


He is not returning my messages and is now probably waiting for my return "time window" to end (which it does, tomorrow).


In the meantime, I cannot ask ebay to step in (there is no option I can click on), and I cannot provide any tracking number because my only way to do so is to ship the item myself

Meanwhile, my return case interface is telling me that if I dont add a tracking number before tomorrow, I may not receive a refund


What am I supposed to do?

Member To Member Support question

I am suspicious of the buyer who just bought my Laptop, they claim that the payment though Ebay didn't work and Ebay told them to ask me for my Paypal email, so they can pay. If they pay in this way, not through the invoice, so I still have seller protection? Are they trying to scam me?



Member To Member Support question

Jul 29, 2015 9:43:32 AM PT

Avoiding getting scammed

hey . i won the item on bidding and i pay it with echeck and it saying still pending and now i want it to pay with my paypal credit. i was wondering if i can do that. thank you

Member To Member Support question

Jul 27, 2015 6:59:46 PM PT


Ebay doesn't offer an option for a partial refund to cover my 20% restocking fee when "buyer just doesn't want it anymore". This wasn't an "item not as described" or anything like that.  I'm planning to issue refund through paypal and just eat the 9% final value fee. Any suggestions?


Member To Member Support question

Jul 30, 2015 8:37:56 AM PT


Paid for an item by PayPal. PayPal refunded my payment as seller did not complete their account information. Emailed seller via eBay, seller refused to answer. Obtained seller phone number through eBay. Multiple attempts and it rings busy or no one answers. No answering machine. EBay did not provide a valid email or mailing address. How can I pay with NO LINK, as I already PAID through PayPal, and remove "UNPAID" from my account?

Member To Member Support question

Jul 30, 2015 9:46:51 AM PT

How can I remove "UNPID" from my account?

I have a return to make and have printed up the ebay return label. Can I just drop it in a mailbox or do I have to walk it inside the post office?

Shipping & Returns question

Jul 30, 2015 12:41:09 PM PT

Drop it in a mailbox?

My customer asked to cancel an order.  Payment was not made, but ebay is waiting for her to confirm refund.  What do I do now?

Payments question

Jul 28, 2015 7:48:57 AM PT

My customer asked to cancel an order.

hi all, 


I am the new ebay user. I have brought an item from ebay on Sat. After that I want to cancel the order at Sun. I know it's my problem. So I also say sorry to seller see it can cancel or not. if not, just let me know and just send out the item to me. 


But after I want to seek the seller agree to cancel the order then cannot get any reply anymore. And the item also doesn't send out. Still in pre-shippment status. 


if I still cannot get the reply from seller and the item also doesn't ship out. then what can I do? 


Thank you very much!

Bidding & Buying question

Jul 27, 2015 9:32:42 PM PT

Seller Doesn't reply my message

Okay, after reading your feedback......I removed it because I did not know I could not talk about the situation. Yes, I did return the item and it was received. Why would Ebay remove a negative feedback? I did not say anything mean.....just the bad experience. Thanks for the feedback! 



. It's not posted on her feedback and on my end it indicates that I left feeback.......did she have an option to delete it so no one could see it?

Member To Member Support question

Jul 28, 2015 9:58:16 AM PT


I have not been selling very long, maybe 2 months. I have a buyer that will not pay for their item and will not communicate with me. I have attempted to contact the buyer several times and I have been polite each time. I checked their ratings and they were 100% good with nothing but praises for this person as a buyer. I went ahead and opened an "unpaid item case" but nothing has happened and I don't know what to do now. It has been several weeks since I opened the case. Please advise

Member To Member Support question



I am a new Ebay seller and a long-time Ebay buyer.  I have an existing listing that I set up to have a 3 day response for shipping.  I didn't know that to be a Top Rated Buyer you need to have same-day or one-day shipping response time, and I now want to update this for my listing.  I went into the listing editor, and can't figure out how to do this.  Can anyone help?



Member To Member Support question

I need to change a feedback on a item I purchase.


Member To Member Support question

Jul 28, 2015 5:31:48 PM PT

change feedback

For a while ago i hear some stuff about eBay and PayPal to split? When will this happen?

Payments question

Jul 28, 2015 4:20:49 PM PT

Will eBay and PayPal split?

hi, i won a auction and make the payment but now the seller want more money for the item and shipping  shipping says free to usa. i triying to open a case on resolution center but no solution finded.

Member To Member Support question

Jul 28, 2015 7:59:55 PM PT

i need help

When choosing on the menus, it just has a picture icon, and it isn't until I'm in the listing itself that the pictures show up. What's going on?

Member To Member Support question

Twice now I've had an item where both of the buyers wanted it shipped internationally even though I'm very confident that I didn't have ship internationally enabled on my listing. Anyway, I need to cancel both "Sales" even though I never got paid for them as I communicated with the buyers what shipping would be and they backed out. However ebay thinks i've still sold this item and i want to fix that. I did go through the troubleshooting on the support site here but it told me that it looks like my listing was done on another site like ebay Australia....ah what??!!


Any help would be greatly appreciated!



Member To Member Support question

Jul 28, 2015 7:22:05 AM PT

How to Cancel sales

Hello everyone,

I am a seller who moves around 35-50 items each month and my sales are climbing quickly.  I deal mostly in Antiques and Collectible items.  


I have a couple of questions that I did not see clear answers to in the FAQ (If they are there and I missed them my apologies I am a little jet lagged Smiley Happy 


1.  If I open a store does my current user name and rating stay in play (Store name would not match my user name) ?


2.  If I do not find the store beneficial can I revert back to an individual user name and not lose anything including ratings and listings?


Thanks in advance for the help



My Account question

Jul 27, 2015 7:27:28 PM PT

considering opening an Ebay store

Member To Member Support question

Jul 28, 2015 8:14:10 PM PT

Never received

Does anybody know how many drafts you can make and keep on eBay for 30 days? I have a customer who wants me to list 350 all at one time instead of putting them up as i go. It's alot of work and I'm afraid i will get partially thru and many will vanish. That would confuse me because I would be sure what was still there and not....and it would be aggravating.  I've googled the question, but it keeps coming up with 7 drafts and 30 days. I've already done more than 7 and I don't want to lose them...worried


Selling discussion

About 2 months ago I sold a phone. The buyer paid with PayPal but used a check. PayPal told me to wait 3 days for the check to clear. I did. Meanwhile the buyer sent me an email wanting to know where their phone was. I told him I was waiting on the payment method to clear. They said they were wanting the phone before the week was up. Then the next day PayPal told me it's ok mail the phone. That Friday or Saturday the post office said it was delivered to the buyer. Three or four days later I get another email saying they did not get the phone wanting a refund. I told them no as the phone was $600 retail and they had paid me $286. And I was still going to have to wait before I could even get paid for it. eBay told me to have them check around with their neighbors as the post office said that I had to wait 30 days to file insurance.  I have received several nearly threatening emails from this buyer.  I am very sure that they got that phone and are trying to scam me. They are not getting their money back out of me unless the phone comes back to me as I mailed it to their verified mailbox. But what can I do about them emailing me?is there someway to block them?

Selling question

I am more of a buyer than a seller on Ebay. I sold a watch and I did not indicate if it was authentic or not as I do not know and I did want to make false claims. I simply stated " what you see is what you'll get ". I took plenty of pictures so the potential buyer could see exactly the product they would be getting, so there would be no issue. It sold for $360. 9 days later, the buyer claimed the band is fake. Upon google searching what to do in this situation, all signs lead to do a return. Foolish me accepted a return, before calling eBay. When I called, I told them the situation and they told me it sounds like buyers remorse and that if i had originally not accepted the return request, it would have cancelled due to me not claiming the watch was real or not. However, the watch should be here within a couple of days. What recourse do I have, if any? I do not want the watch. Am I just out of luck and have no choice, but to refund the buyer or do I have some hope?

Member To Member Support question

So, if I have one item in multiple colors, how do I create that listing?

Member To Member Support question

Am I just not being patient enough?  I am a top-rated seller, and have not encountered this before.  They usually show instantly...  Thanks

Selling question

Although I got 30 sales in Jul but I had almost 10 unpaid cases in the same month. It's 1/3 of my sales. Since my product is only left 1 or 2 pcs, I need to wait for almost a week to relist my item. I also find that the most unpaid buyer who bid my item is "0" feedback customer. I send them email to push them paid or feedback to me but useless. There is one buyer who had over 100 feedbacks and bid me 2 items and still not unpaid. Smiley Frustrated


Can ebay do something to avoid this? Stop the buyer to abuse bid and unpaid? I already do it my setting... I hope it help. 

Bidding & Buying question

Jul 29, 2015 11:29:22 PM PT

multiple unpaid cases within 1 month