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Hi, I've found a figural cicada with rows of semi-sharp nibs inside that look functional. Someone thought it was for scraping food, then another person said it was a Chinese ginger scraper. It's just under 5.5" long with a hole for hanging at the cicada's mouth.


The glossy glaze has fine crazing lines, so it's older. There's a Registration mark on the inside and the letters CIG AIL, which doesn't look Chinese to me.


Any help would be appreciated.







Collectibles & Art discussion

what kind of alchol drink is this glass used for?

has anyone seen this type of frosted glass before ?

what is its age ?


Collectibles & Art discussion

Feb 25, 2015 9:22:55 AM PT

Pat O'Brien Glass

Hi! I've seen this mark before but I just can't think of the maker. It's on the bottom of a pretty cranberry glass vase that I don't believe is old.



Collectibles & Art discussion

Feb 24, 2015 9:15:04 AM PT

Cranberry glass vase Makers mark ID please!

Digging through stuff and hope someone can help with this large plate. Charger? Serving plate- bowl. Can anyone give any information on th back stamp?

Age or is it fairly recent production? 

It measures 12 1/2 inches and approximately 3 1/2 inches deep. 

I can never tell which way is up - and out of the three I have posted - bet the crorrect way i the one I did not include in the image!

Thank you for any information!!! plateLARGEasian1.jpgplateLARGEasian2.jpgplateLARGEasian4.jpg


Thank you! 

Collectibles & Art discussion

Feb 26, 2015 12:16:46 PM PT

help asian platter Back stamp mille fleur?

MORE Snow.png


Seriously   we don't know what to do with the stuff y'all sent LAST week...   can't y'all take it back?

Selling discussion

Just had a bunch of stuff from last month end with no sales, and noticed the No Sale email is significantly different than normal.


Nice Try


Normally, the subject line would have been


eBay Fixed Price Listing End Sid Meier's Pirates High Seas Adventure Game - Microsoft XBox - 2005


This time it is


Relist Sid Meier's Pirates High Seas Adventure Game - Microsoft XBox - 2005


And notice the jolly candylike shiny blue relist button?  Is it a coincidence that the email changed to an encouragement to just relist while in the middle of a free listing special that does not include relisted items?  Is eBay so desperate for those insertion fees that they have to resort to little shyster tricks like this in hopes of catching inattentive sellers?


The above was on my main account.  This account did not get the invite for the special, so I won't know for another half hour whether or not the stuff ending today on this account will get the email in the same format as above or the old format.

Selling discussion

Feb 25, 2015 1:58:19 PM PT

Nice Try eBay

I need advice on how to handle my issue.. i made a best offer bid with a seller pay shipping in it.. seller agreed .. and sent me an invoice with the shipping applied to me.. she says i want to fight and that she never pays shipping.. i do not want to fight.. i just wanted her to honor our agreement.. if i was a buyer not paying.. she would have an issue im sure.. because thats what we agreed on.. so even if she refuses to sell because of the shipping i feel she should be punished in some way because this is no way to do business! anyone have advice for me on how to proceed? thanks in advance, Andrea...

Dear lovelace305,
You have sent a counteroffer of $55.00 to psalms8318fito for the following eBay item. psalms8318fito has 48 hours or until the listing ends to consider your offer.
Your Counteroffer:$55.00
Buy It Now price:
$65.00Buy It Now
Your terms:seller pays shipping
Offer expires:Feb-26-15 06:05:25 PST
Seller:psalms8318fito [contact seller]
Go to My eBay

 this is what she accepted which she wanted 12.20 to ship on original posting

Bidding & Buying question

Does anyone know what this is? I bought him at an estate sale from a restaurant owner who'd used it to hold menus at the front door, but a guy who saw it at my estate sale (I used him to draw attention to big items) said it was probably a advertising piece for someone who made "cloggers"? - Those puppet like dolls. (He had a Perdue apron on when I got him so I believed he was made for restaurants at first)

It is handmade, 45" tall and signed on the bottom of one foot.

I really appreciate any help with this guy; I think he'd be worth more as a promotional/advertising piece, but then again how many people know of "cloggers" (I hope I'm remembering the right name)?

Can anyone make out/recognize the artist's name? (I see Dirk Cohen?)

Thanks all


AA WOOD MAN MENUS 1 resized.jpg


AA WOOD MAN MENUS 1a resized.jpg

AA WOOD MAN MENUS 3 resized.jpg


AA WOOD MAN MENUS 5 resized.jpg

AA WOOD MAN MENUS 5A resized.jpg


AA WOOD MAN MENUS 2 resized apron on.jpg

Collectibles & Art discussion

anyone have any idea what might be going on? usps was pretty useless trying to figure it out, they're doing an "investigation". should i consider this lost/stolen?


  • Expected Delivery Day: Saturday, February 21, 2015
Product & Tracking Information
Postal Product:
  • Priority Mail 2-Day™
  • Signature Confirmation™
  • Up to $50 insurance included

    Restrictions ApplyPriority Mail Insurance info icon


February 20, 2015 , 2:42 am

Arrived at USPS Origin Facility




Your item arrived at our USPS origin facility in ROCHESTER, NY 14606 on February 20, 2015 at 2:42 am. The item is currently in transit to the destination.

February 19, 2015 , 2:15 pm

Shipping Label Created


February 19, 2015 , 11:22 am

Picked Up


February 19, 2015

Pre-Shipment Info Sent to USPS



Shipping & Returns discussion

Feb 24, 2015 6:57:18 PM PT

usps package not moving



Let's see if we can lure Fire today!


Good morning everyone.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Looking to the board for help for descriptive words to help ID/date this piece, if possibile. Not tested-possible vermeil


approx 2" x 2"

Thank you for any direction







Jewelry & Gemstones Board Group

Feb 24, 2015 10:16:06 AM PT

Unsigned Amber Brooch

Share your jools here, let's brighten up the winter blahs.


Got this yesterday at an estate sale.


I already have one for sale that no-one wants,  so why I got another, heck knows. 


 What's wrong with people that they don't want to wear dead insects set in brooches?

















Jewelry & Gemstones Board Group

Feb 25, 2015 4:03:57 AM PT

Eye candy Wed ... don't let winter bug you

I have this 2+1/4" pin with frosted glass and red plastic marked 'MADE IN FRANCE'.

Looks Deco to me, not sure if it's actually from that era.

I want to restore the missing stones but I can't decide if they should be tiny rhinestones or marcasites.

I was able to find a similar one online with lilac glass and a different shape, also French and described as from the 1920's-30's. That one had clear rhinestones.

Does anybody know if this once held RSs or marcasites, also...any thoughts on age ?

TIA ! :smileyhappy:








Jewelry & Gemstones Board Group

I have several necklaces that are strung so tightly they're almost stiff and don't lay properly.  Is there any kind of quick fix besides re-stringing, at which I would fail miserably?   I believe they are strung on nylon.  Thanks for suggestions!




Jewelry & Gemstones Board Group

Feb 25, 2015 8:41:46 PM PT

Problem: beads strung too tightly



Hope everyone in the cold regions has a cozy quilt.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

The is a highly unusual gas(?) lamp globe. It Is bulbous and there is a 3 3/4" fitter on both ends.It stands 8 3/4" and weighs OVER 4 lbs!

There are "lobes", embossed scrolling and 3-D Indian chiefs with headressses.

    The glass is frosted/satin. Any help with type of globe...time period or company would be greatly appreciated.



Pottery, Glass & Porcelain discussion

Images of products are not loading in the center of the page. They show up in a right hand column, and the center of the page stays blank. 



Technical Issues discussion

Hello All! Is anyone familiar with this artist or their work? The signature appears to read "L.K. Smith". Any information you could share with me on this query would be greatly appreciated! Just as an added note, their is an earlier gallery sticker on the back of the painting! Thank you! David.




Collectibles & Art discussion

Feb 24, 2015 2:27:58 AM PT

oil painting

I don't know very much about coach bags . I'm gonna list this soon. Don't know the name or type of bag.thanksIMG_1939-1.jpg





Fashion discussion

Would this be Peruvian? Signed "Paleman fund". (?)  Approx 6" across. All thoughts much appreciated. Thanks for taking a look.







Antiques discussion

I found this piece in a local thrift store for only $5! At first I just figured it was a print from the FLWright foundation, but looking on their website's store, all the house drawing have a different bottom section where the info is; you can tell it's just a copy.

I can't find another of this house or any in this style. It is of his famous Pottery house in Sante Fe, NM.- the only adobe building he ever made. 

It was bought by Charles Klotshe in 1985 from the Wright foundation since it was after Frank's death. Klotshe's

name is on this drawing, along with the FLWright Fdn. copyright 1991 logo.


Is this ust a gift shop piece or is it possibly a real colored drawing by Frank Lloyd Wright?


I appreciate any help with this one.









Collectibles & Art discussion

I'm guessing identifying the mark or pendant itself is probably a longshot but I will appreciate any help.  Not sure what the metal is.  It looks to be darker and harder than pewter.  It does not attract a magnet at all.  There is a mark on back with  crown inside two circles.  The cat itself has an interesting design that I can't put my finger on.  Thanks in advance for any help.






Collectibles & Art discussion

Please help ID signature/maker of this studio art plate. Thx in advance.



Collectibles & Art discussion

IMG_3928.JPG, IMG_3929.JPG















I think this is fairly unique (because of the 2 spouts); however,

I was not able to find anything about it the last time I looked.

I looked on Google images and eBay but did not find one similar.

It has had a hard life as the handle has been repaired and the glaze is chipped.

It’s about 12” tall and 8” at the widest diameter.

Anyway, if anyone can offer any information or comments, I would be appreciated.

Pottery, Glass & Porcelain discussion

Hello...hoping someone can tell me whether this jacket would be a tour of duty jacket or more commemorative? I only ask because I do not see any patches like the other jackets I found. Thanks!!



Militaria Collectors

Feb 26, 2015 4:41:45 PM PT


Who made these? can not seem to find any. Also I need to know what they might be worth. Thanks!













Pottery, Glass & Porcelain discussion

Does anyone recognize this signature? Thanks in advance for help.


Home & Garden discussion

DSC03282.JPGDSC03283.JPGDSC03284.JPGI'm not familiar with Lomoges Dinnerware.  I was looking for a listing like these and didn't find one but others close to it go from $10 - $100.  What do I need to know?  I also haven't seen one with the bell back stamp.  Thank you.

Home & Garden discussion

Feb 25, 2015 10:37:01 AM PT

Information on Limoges Plates

he first picture was not good - Hi - I was wondering if someone knows what this item is? I found it in an Estate - it is well made - it weighs close to 10 pounds - it is made of metal - the magnet sticks to it - what is interesting to me is the birds - what do they signify? is it a coat of arms of some sort?DSC04833.JPG thanks for your help - bill,in Pa.

Collectibles & Art discussion

Feb 25, 2015 7:35:29 PM PT

large coat of arms - or what is it

No, haven't had a problem with a purchase, but would like to properly list this vintage entertainment magazine from Taiwan.  Hoping that someone will know the name of this magazine and the movie star who is featured. Thanks for your help!TAIWAN MAGAZINE (2).JPGTAIWAN MAGAZINE (3).JPG

Selling question

Feb 25, 2015 6:21:31 AM PT


I wonder: Can anyone help me translate the note on the back of this Vietnamese carved stone box? The box has a grape leaves design and an inside drawer. Is this a modern or vintage piece? Thank you!




Collectibles & Art discussion

Feb 25, 2015 4:48:23 PM PT

Vietnamese Carved Stone Box


Toys & Hobbies discussion

Feb 25, 2015 10:02:49 AM PT

any ideas what these may be

Hi I am trying to find some more information on this piece. It is a well done carved wood picture of cranes on a branch. What is interesting it has a lebl bottom right corner. The lable reads NG Trung KY. I know there is a few artist who go by this name, but am not 100% As I could bot find anything like it. The piece is from the 1960's. It is very nice and size is around 19x33 inches. Any help is appreciated.



Collectibles & Art discussion

Feb 26, 2015 12:56:09 PM PT

Need Help On Wood Picture With Label

Hello -  
I'm hoping to ID maker of this pair of clip earrings with oval painted intaglio rose cameo.   Are they D&E or other maker?   

Thank you!  



Antique & Vintage Jewelry by Design



I bought a kitchen cabinet clean out at an Estate Sale.  The house was a '60's contemporary.  They measure 4.75" high, opening is 3 1/8"

hold 12 oz.  Hand blown with a really rough pontil, glass has random bubbles in it. They look clear but have a cast of ie blue.   The pic of rim is true color.. Any ideas of age and maker. 


ice blue glasses 001.JPG

ice blue glasses 003.JPGice blue glasses 004.JPG


Pottery, Glass & Porcelain discussion

.IMAG1292.jpgIMAG1307.jpgIMAG1291.jpgthis is an abstract art on museum rag of good quality,the name of the art is passagers any help would be greatly appreciated in figuring out the artist name.this is number 39 of only 50

Collectibles & Art discussion

Feb 25, 2015 8:38:28 AM PT

need help on identifying this artist name



Good morning.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

This is a 13" glass sculpture.  It is signed and numbered.  Looks like Biogli or something but need help please. Thank you in advance.



Pottery, Glass & Porcelain discussion

Feb 26, 2015 7:30:36 PM PT

Glassies-Need Help with Signature Please


Hope someone can help me. I have this print and cannot identify the artist.  If anyone can give me any information or direct me to another group that might have the information would be great

Here are two pictures

thanks again

tompritn unknown (1).jpgpritn unknown (2).jpgpritn unknown.jpg

Antiques discussion

I have searched all over and cannot find this color. I checked the Flax site and came up with nothing. I know I had this color before but cannot think of if. Thank you for any help Vanessa


Fashion discussion

Feb 25, 2015 8:43:35 AM PT

Need Flax color help please. TIA

I am having a terrible time trying to find what I want on eBay.  I did a search using the words "rag basket" and narrowed it down to "Home Decor".  A few real rag baskets showed up, along with:


  • Black Metal Wall Mail Organizer
  • Easter Bunny Front Door Wreath
  • Wicker Laundry Basket
  • Rag Doll Figurine
  • and my favorite ~ Realistic Fake Food Cheese Slice laughing emo.gif

Any tricks of the trade?  Use more words or less words?  Any insight would be appreciated.


And, btw, out of the 816 results on the site that rhymes with betsy, nary a fake food slice in sight.....

A Part-time eBay Sellers Group discussion

Feb 26, 2015 6:49:07 PM PT

Using "Search" ~ What's The Secret?

Hi, everyone! 

 Can you help me, please!? I've opened a case and returned an item to the seller. 

 Here is his answer: "no problem we received it back today but your money is being held by paypal so i cant refund you, if theirs a case open so message me through the case otherwise you would need to contact paypal,
Thank you"


 So what's next? I can't send a message or close the case in "return detail" - you can see it at the screenshot below.

 How can I return my money?

Return Detail.png



Shipping & Returns question

I had no suggestions on the Jewelry & Gemstones Board Group so wanted to try here.


I know it is hard to say on these unsigned items, but wanted to ask just incase someone might know. This measures 3 & 3/8", all prong set, great quality and good condition. Any thoughts on a possible maker and when it may have been made? The center piece is soldered to the outer, lower piece.


Thanks! Lori


2015-02-20 15.02.50.jpg2015-02-20 15.03.10 HDR.jpg2015-02-20 15.03.36.jpg

Jewelry & Gemstones discussion

Feb 25, 2015 9:21:03 PM PT

Any idea on age or possible maker?


Bidding & Buying question

Feb 25, 2015 8:40:39 AM PT

Infinity Modulus MS-1 surround speakers



Does anyone recognize this Glass Candle Stick pattern?

They are a Royal Blue color and about 8” tall and 4 ¼” at base and 2 ½” at top.

No markings that I can find.

Two seams at 180 degrees from each other.

Pottery, Glass & Porcelain discussion

This is a 3 piece sectioned crystal etched Christmas tree candy dish.  Stands 13" tall and heavy. It has etched candles on it. Thank you in advance for help.





Pottery, Glass & Porcelain discussion



We were hoping someone familiar with KPM (Konigliche Porzellan Manufaktur) porcelain could help us identify this pattern?


There appears to be an imperial Eagle and a Coat of Arms.


The plate is approx 10"


Any help in identifying the pattern would be great.



Rob & Tracie



Thanks for Looking!!!!!!!!!!!!!

Pottery, Glass & Porcelain discussion

Hoping someone can tell me who makes this and recognize the insignia. Thanks  in advance for your help.



Pottery, Glass & Porcelain discussion

Feb 26, 2015 1:54:29 PM PT

Pls help ID studio art plate.

Hi. I found a pair of Chinese warrior figures, the taller one is over 8". I wanted to see if these could be anything other than decorative pieces from a museum shop or even from a chess set. They're well done.


One has some characters inscribed on the base. It looks like a Chinese character to the left and clearly '27' on the right, can't make out anything else for sure.


I rubbed the back of one with a wet finger to see if the lighter color sand would come off and it turned my finger black.  None of the above makes me think they're antiquities, but this is an area I'm totally ignorant of.


I'd welcome any opnions.







Collectibles & Art discussion

Feb 26, 2015 8:19:59 AM PT

Help with Chinese Tomb Warrior Clay Figures


I often gave an offer price of an item and did not notice it is precious to me.
The seller agreed to cancel my purchase and I do not know how to enable accept the cancellation.

I am not pay with service paypal,only doing 2 bids.

I am insert with my question 2 files.

If I doing What is it in this situation ?

Wait answer.



210215Fashion Mens Watch.jpg210215Fashion Mens Watch&Seller canceled.jpg

Shipping & Returns question

Feb 25, 2015 10:00:37 AM PT

accept the cancellation



Can anyone help me to identify these small metal toy vehicles?  They are about 3" long.  One says Ambulance and the other says Fire Dept.  They were part of an estate in which there were toys dating to the 30s and 40s.  I thought maybe these two could be part of the extended setting to a train set but there was no train set.


I'd like to know the manufacturer, decade and anything else that could help to describe them. 


Thanks in advance for info.


toy trucks a.jpg


toy trucks d.jpg


toy trucks h.jpg

Toys & Hobbies discussion

Hi, can someone help me identify the maker of this 18k bracelet?  The style looks like Imperial Gold, and it is an older piece.  Thanks!IMG_3690.JPG

Fashion discussion

Feb 25, 2015 8:55:49 AM PT

Trying to ID a fine jewelry maker's mark

Picked these up at auction today for $12, I figured they might be worth more than that. There are 12 pieces, all are torn and tattered except one. The one that is not damaged looks interesting to me, this is the one at the end of the pictures.


I have no clue what I have except that I may have gotten a good deal.













Coins & Paper Money discussion

Feb 25, 2015 12:17:32 AM PT

German Bonds 1919-1929

Hello all! Can someone please help me to identify this large 5' x 6'  painted collage textile work? Any assistance would be greatly appreciated! Thank you! David.



Collectibles & Art discussion

Feb 24, 2015 1:29:40 AM PT

textile painting

I found this vintage....circa 1910s to 1960s ?? .... little pottery vase or pitcher. I think it is European and with a very bold stamp that unfortunately I can't make out. Any thoughts?


Collectibles & Art discussion

I left eBay and PayPal a few years ago due to poor customer service.  I came back in 2012 and was using EBAY for buying only due to how bad it is for sellers.  Recently, two weeks ago, I began selling again on EBAY and it has been awful.  Buyers that don't read your item description and then expect you to cancel it on your end so they don't get a hit on their account.  As I had not used EBAY as a seller in awhile they were holding my money, stating it can be up to 21 days, until I have shown I am a good seller.  In my previous experience with EBAY and PayPal I had hundreds of only positive feedback and am currently all positive feedback since I rejoined.  I use tracking numbers and input them into the system.  I had received positive feedback and EBAY still was not releasing the money.  I talked with various reps and managers and they don't even know what the EBAY rules are listed on line.  I finally had a manager at PayPal get my money released. Then there is the rule that unless you want to give PayPal your SSN or link your checking account they only will allow $500 a month to be released.  With all the corporations being hacked who wants them to have access to your SSN or checking account.   I had a customer that just sent me an email saying she was sorry but I needed to cancel her bid as she didn't want the item.  I told her I would release her from her bid but she would have to do the canceling.  She called EBAY and they told her that I had to cancel it.  I did this six months ago based on EBAYs direction and got a defect for doing it.  I have spent hours on these cases with EBAY and customer's who say I have 100% feedback so just do it for me.  The buyers with 100% feedback are "buyers only" so it doesn't matter how bad they are, they have 100% feedback.    I have had international bidders bid on my items when I had it listed as only US shipping only (I had it set in the system as well but for some reason it didn't take).  I have them argue about the shipping costs when in actuality I was losing money on the shipping.  The international buyer that purchased items, that were not listed for international shipping, wanted me to ship for $8 when the postage alone was $14.90 plus packaging.  She sent several messages demanding that I send it for $8.  It went into an unpaid item dispute and she finally paid on the last day.  I will probably get a negative from her on feedback which will be my first ever since the start of EBAY.  I am so frustrated that once I get all my money from my current sales I am going to close EBAY and PayPal account's for good.  The outsourced customer service is as bad as I have seen with any company.  The problem is no one at EBAY cares.  Its all about money for them and they know when I leave another dozen people join.  They apparently keep growing and when I read the sellers that are upset online I would think it would be a company on the way out...but it isn't.   Really disappointed with EBAY

Selling discussion

Feb 24, 2015 9:59:58 AM PT

poor customer service

     Back into the fray I go. preparing to call ebay now. The irony is that unless funds are released I will be unable to travel 60 miles to warehouse to gather item to ship to customer. Who happens to be same one person who I allowed return to without escalating that is 1 of 2 remaining defects and likely to be the 3rd for slow delivery solely caused by eBay's program to retain buyers. I could make up a crazier story. There's much more but you'll perhaps view it on 60 minutes. A producer dreams of a segment this could provide




I am told I will receive a call in 24 hours.


Here's is my plan initicated to speed up rquire release of funds. Sent to two buyers yesterday


Would you please respond immediately to this inquiry tomorrow through eBay channels that your item has arrived promptly and is in as described condition
I want my baby sitter to let me sit at the adult table for dinner.






Selling discussion

Feb 25, 2015 10:31:32 AM PT

eBay is solely responsible for my next defect

I won an auction that specified a kitchen knife would be shipped via priority mail.  Being a quality, name brand knife, I didn't mind paying the inflated priority mail price of $21.55 that was specified.  I figured the knife would be well packed in a medium size priority mail flat rate box.  So, I guess an upcharge of approximately $10 is somewhat acceptable. I bid on the item and won it at a fairly low price.


I receive the knife 2 days later, but it's packed in bubble wrap (with a cardboard sleeve over the blade) in a soft plastic envelope, and it's marked ''Fragile''.  The seller used first class mail.  The knife doesn't weigh much, so I'm guessing it only cost a few dollars to send via first class mail.


Do I have any recourse with eBay if the seller admits to using a less expensive shipping method to pad his selling price? The seller admitted in a message to me that the item sold at a low price, so he felt justified in substituting the lower class of shipping service.  He didn't contact me before shipping it out.


I asked the seller to refund part of the shipping price and he refused.  I don't want to go through the trouble of returning the item, because then I'd be out on return shipping, and I don't even know if I'd get refunded for the original price of shipping (usually not the case).


Is my only recourse leaving Negative feedback?  Thanks.

Shipping & Returns discussion

Buyer purchased on item on Jan 11th. Received it on 1/14, he contacted me through messages to advise he thought he bought something different and wanted to return this. I told him no problem, I accept returns.  I told him to open a return request, Buyer Changed Mind.  He didn't of course. Next message I get on 1/16 is that he took to Post Office and they wouldnt ship it without a label (!!), so could I please send out someone from FedEx or UPS to pick it up.


I replied that I couldn't do that but would send him a USPS shipping label and deduct the cost of that label from his refund as he was returning due to his mistake in purchasing.  On 1/19  he said he still wanted to return but he was low on funds. I replied again I could send him the label and deduct the return cost from his refund.   Don't hear anything until Feburuary 1st -- and his message says 'your item should be to you some time this week'


Don't hear anything until today, 2/25, and he has opened a Return Request due to something being wrong with the item!!!!


I think I am good, it's been 30 days since he received the item and I have proof he ordered the wrong thing.




Thanks all :smileyhappy:


Selling discussion

I rarely paid attention to eBay policies why would i need to? No lectures please. I do now

13+ consecutive years above average seller. In past 6 months 121 feedback, $14,000+ in sales, 2 defects........guess what?

now first time ever BELOW AVERAGE SELLER

My funds are being held, paying $100's extra due to being ineligible for free listings, lower product placement, 6 hours of my life lost to phone conversations with eBay CS's


What I have learned

An example: customer contacts me asking where item is. I provide tracking info. Customer wrote back "very sorry it's been here for 4 days, my roommate had it." He offered to provide statement. No Problem I said. Now  it unexplicitly has become an issue. Hours after it affected me I was promised it's removal, Without a long rant, it didn't happen. It seems tracking numbers etc no longer grounds for defect removal unless...See Below



When calling eBay you MUST state "I AM ESCALATING THIS ISSUE".If ebay doesn't get invloved and rule on it the defect can't be removed but almost always i am told it has been  I am still trying to understand why I must make a confrontation with the client to fix something any more. We used to resolve issues without the need for ebay to interfere but I will be forced to file a claim again my clients even if just an honest mistake,

I'm 63 years old and selling on eBay has become health wise dangerously  stressful



They can't fix it for 27 more days of HELL. as in what the.  I stare dashboard now I am in total compliance, and was within 3 hours of below notification. But no one can resolve it and every day this really, really hurts in every sense

Can it be fixed..... NOW

My Account discussion

Feb 24, 2015 5:23:32 PM PT


I sold a skirt that had mutliple bidders.  The buyer left this note:


Please don't be upset that I ask, please see if there is any lower cost way to wrap, ship and credit any relevant amount, I am sincere low income on disability, used materials okay, slow arrival or pririty may be less, I'm not rushing.  I always leave nice feedback and hope you do the same.  Thank you for your patient understanding and for fine customer service.


The shipping for this skirt is first class, $4.12 in a poly wrapper.


I want to tell her............well, can't say that.  I am thinking I should tell her that $4.12 is the lowest shipping cost and that if that is too much she can ask to cancel the sale, no hard feelings.  Can  I report her?  If feel like this is extorition. 


What is the best way to handle this?



Selling discussion

I bought an AED defibulator listed as new. The item also was a week delayed in shipping than described. I found the case had some scratches, the scissor looked used and the worst of all small hair on the  the defibulator. When I contacted the seller he is name calling me. I am a nut job, I am scamming him and I should put the pad on my head and zap myself. Every time I ask him anything he just replies like that. I don't want the item as its not new. Its medical emergency equiment and I don't want a used one for that.  I am ready to ship the item back but the seller is responding with name calling. I don't trust the seller so if I send it back also what guarentty I have that I will get my money back or the seller will creat problem like I spoiled the item something like that. Its abt $1000 item.

Bidding & Buying discussion

Feb 25, 2015 7:42:13 PM PT

Abusive seller sold used item as new.

I had probably the biggest PITA transaction in 10 years of selling on Ebay.  Other than the ones that use items and then return them for a refund.


Woman bought pair of sandals from me. I upgraded for free to Priority shipping for the free insurance.   USPS tracking had item stuck in the local distribution plant

in status IN TRANSIT for 4 days.   Buyer opens case demanding refund.    I said it was too early due to President's Day Holiday and the blizzards hitting the country.  She starts arguing back and forth and insisting how she know shipping works and the package is never coming.  Sending up to 4 emails a day.  This went on for several days until the package arrived on her first deadline date. Thank God!  

She claimed she was being "Nice about it".  Seriously.  I told her you sent me 4 emails per day arguing and demanding a refund    Her response was she never demanded a refund to the best of her knowledge was just "communicating and won't make that mistake again". 

I am hoping she keeps her promise.  :smileyfrustrated: Horrible woman, even worse doesn't seem to remember or know what she wrote in previous emails or just trying to save face for the foolishness of her email spaz attack.

If you want name of buyer email me. 

Selling discussion

"When the item was shipped the screwdriver was left in the head and due to poor packing snapped in the shipping process. This item was not cheap and a collector s item so I had hoped the proper precautions would ve been taken to make sure something like this didn t happen."

These are the exact words said in the return request that was just delivered to me. I'm confused as to why he wants a return now rather than when the item was delivered on February 5th if this story is true at all. Is he trying to scam me for an item he broke?

Selling discussion

I had 20 sales this month (on another ID), but eBay only lists 19 in my dashboard. All were in the continental US, except one sale to Puerto Rico. Doesn't that count with eBay as a domestic transaction?


Not looking for a civics lesson -- I know PR is part of the US and considered by USPS as domestic mail. No big deal in the scheme of things, but I'm wondering if this is another arbitrary thing that eBay does?

Selling discussion

Order something last Tuesday and seller was responsive up until the sale. Just today seller replied and said they were in a car accident and broke a bone thus delaying the shipment. No tracking was ever uploaded and expected delivery is tomorrow Wednesday.


I can't open a case but I did request a return. Was this the best course of action? I don't want it anymore after waiting so long.


Can I still open a case or was the return request a good move?



Shipping & Returns question

Feb 24, 2015 9:41:36 AM PT

Order hasn't arrived, what's next?

I just received a purchase and the pkg was full of advertising for the seller's website and other various junk. It really aggravated me.
In 16 yrs of buying, I've never seen so much junk in a pkg that I now have to dispose of now.

I'm not talking about a sheet or 2 of paper, I'm talking about a lot of paper.
Don't worry, I'm not even thinking about bad FB here, the item is fine.

Are sellers supposed to fill our pkg with junk papers when we pay for the item and shipping?


Bidding & Buying question

Feb 24, 2015 8:51:35 AM PT

Something I've never seen

Seller says she sent a claim for insurance with the post office and i must go and file the claim.  Why can't i simply return the broken items and get a refund/  She says she 'packed well' and it is nit her responsibility to refund.

Shipping & Returns question

Hi folks :smileyhappy:


I apologize, as I realize this has likely been covered ad nauseum on these forums.


This is my first time ever dealing w/ a buyer not paying. Communication has been steady on their end, so I'm fairly confident that if I were to send a cancellation request, they *should* respond.


The title pretty much covers what I was hoping to find out, if anyone would be so kind as to help out. Transaction details: buyer won the auction ~ 4 or 5 days ago. Asked me prior to auction end if they could pay the following day if they won, which I agreed to. The following day came, they sent another request to pay the following day after that, which I again agreed to. Next day came, they told me they'd pay me by 9pm that night; but it never came through. Third day, no communication from either of us. The following day (yesterday), I waited until late evening and then politely asked if they felt thay needed a little more time (things happen), and that I completely understood and would be more than happy to wait. Buyer responded quickly, profusely apologizing and kindly stating they didn't feel they were going to be able to pay for the item. Other than the message I sent day four since the auction ended, all communication regarding payment has been initiated by the buyer. I haven't initiated any messages even mentioning payment other than that one.


Most threads talk about buyers who haven't responded to communication at all, and recommend opening an Unpaid Item Case. If I've already spoken with the buyer and we both agree to cancel, will I still be able to get my FVF's back in full as long as I use the reason "buyer requested"? Would you recommend going the UIC route over this instead for any specific reasons? Thanks in advance!

Selling discussion

I was bidding on an item and at the very last second I was outbid. But that's not the problem. Without any other bids, It went to exactly 1 dollar more. Then I immediately get a "second chance" offer. The seller says he had another one but I don't believe him.  I know without a doubt it was the seller with another screen name bidding up.

How can I find the winner and question him or her?

Bidding & Buying question

Ok so I sold some used shoes had pics and everything and when I sent them like a week later the buyer emailed me saying that the shoes were not as described and requested a refund he sent me pics of the shoes but they are not the shoes that I sent him they are the same shoe but all messed up so I don't want him to return what can I do!! Help pls

Shipping & Returns discussion

Feb 25, 2015 6:26:23 AM PT

Buyer trying to scam me

Scam? 2006 Honda Odyssey van for $ 2000.About to be deployed, husband died 4 months ago. Shipping by the Logistics Dept? Free?

Buying & Selling Basics discussion

I won an auction for a used shirt and shortly after the seller contacted me and very apologetically explained that somehow the item had been listed twice and had already sold to another buyer. They went on to ask me if I would cancel the auction and offered a "good deal" on any other shirt they are selling: half price and free shipping.

This is all fine, no big deal just an inexpensive shirt, but I am just a little hesitant to initiate the cancellation for concerns of how it affects my account when the issue is totally of the seller's making. I am probably overly sensitive to the consequences of any action that differs from the straight bid/pay transaction because, as a seller, I am very aware that you need to cover your ass for any action you make or be at the mercy of eBay's zero tolerance for anything that deviates from the "rules". I am also aware that buyers get great lattitude for, well, just about anything, so it's very possible this is no big deal.

My guess is the seller is hoping to avoid any marks on their account by having me initiate, and that's fine so long as I don't get one myself, or perhaps they are concerned they will get a neg from me for the mistake (they won't, that would be unneccessary).

So what do you experienced people think? Go ahead and cancel or tell the seller it's up to them to do so?


Bidding & Buying discussion

Explain this ( i retract that I have had a lifetime of varyious explaintions and grief counseling sessions) So can anyone help me.

I rarely paid attention to eBay policies why would i need to? No lectures please. I do now

13+ consecutive years above average seller. In past 6 months 121 feedback, $14,000+ in sales, 2 defects........guess what?

now first time ever BELOW AVERAGE SELLER

My funds are being held, paying $100's extra due to being ineligible for free listings, lower produce placement, 6 hours of my live lost to phone conversations with eBay CS's


What I have learned

An example: customer contacts me asking where item is. I provide tracking info. Customer wrote back "very sorry it's been here for 4 days, my roommate had it." He offered to provide statement. No Problem I said. Now when it unexplicitly has become an issue. Hours after it affected me I was promised it's removal, Without a long rant, it didn't happen. It seems tracking numbers etc no longer grounds for defect removal unless...See Below



When calling eBay you MUST state "I AM ESCALATING THIS ISSUE".If ebay doesn't get invloved and rule on it the defect can't be removed but almost always i am told it has been  I am still trying to understand why I must make a confrontation with the client to fix something any more.We used to resolve issues without the need for ebay to interfere but I will to file a claim again my clients even if just an honest mistake,

I'm 63 years old and selling on eBay has become health wise dangerously  stressful



They can't fix it for 27 more days of HELL. as in what the.  I stare dashboard now I am in total compliance, and was within 3 hours of below notification. But no one can resolve it and every day this really, really hurts.

Can it be fixed..... NOW

Selling question

Has happened numerous times from same buyer .Is there a way to check their history or how many can they have before they stop. I do know I can probably block them.Thanks for any info

Selling discussion

Sorry I didn't know I would get more room for this. Okay, buyer won the auction then paid with Paypal. Then, I get email that says the daugher bought the item  without moms approval. What do I do? If I cancel the payment and bid can the person then complain that they won and I didn't ship it to them? Do I send second chance offer before I cancel all of this? It would have been so much easier if tey would not have already paid---buyers remorse?


Selling discussion

Well it happened again. Another buyer claims to have made a mistake bidding on one of my auctions, and now I have to refund through PayPal. My question is this: how do I go about this? I mean, I know I can refund him through the PayPal site, but how do I go about getting my Ebay fees refunded? And should I even do this, or maybe file an unpaid dispute? I'm really, REALLy angry right now. This guy has over 2000 in positive feedback, been a member since 2004, and sells nothing but toys and action figures, yet he claims that he is new to toys and that is why he placed a bid on my item by mistake...what the hell? He also claims he will leave me postive feedback and will even refund me five dollars for the hassle (big ******* deal). I would appreciate any help. Thanks.

Selling discussion

Seller had LEGO item listed in New condition, but with description of "Instruction book and mini figures are missing. Everything else included. Bags are not sealed.", and unsealed bags. Picture shows box and the bags laid out, but it's somewhat hard to see contents. When it arrived, I examined the bags and found that they are just junk pieces, more than half not even LEGO brand, instead clones like Mega Bloks, BTR, HELO. Several are dirty.

Now, the pictures of the bags in the listing do seem to roughly match what I received. Does the "everything else included" coupled with it being listed as New bind the seller to actually ship everything else from the set? That they provided pictures of the bags (though with lots of light reflecting so I can only make out a few pieces) mean that they are off the hook? I only found that they were not for the set once I started looking at the instructions. Am I required as a buyer to research every detail of a claimed-new item to be sure it's not a bunch of junk like this? I've never built the set so I wasn't that familiar with what parts would be in the bags.

I've contacted seller and they want me to send it back before offering a refund. I'm very concerned about being scammed, because once the item is out of my hands, they can make all sorts of claims (perhaps even that I didn't send it back). Having to document this will turn it into a major hassle. I've already spent an hour or so dealing with it. The parts aren't even worth the seller's cost of sending them back, so it seems like so much unnecessary labor (again, since I have to carefully document that I'm really sending back what they sent me). The seller claims they checked the item before sending, but it's clear now that they didn't do much examination.

Shipping & Returns discussion

Shipping & Returns discussion

I've already contacted ebay and they told me to open an item not as described case, but it looks like that is just for returns.  I don't want to return my item, I want a partial refund on the shipping.  Anyone know how to do this?


Here's what happened.


I won three auctions, I contacted the seller and ask for a new invoice with the combined shipping amount.  I received an invoice removing one shipping charge, which made the shipping double what it should've been.  I contacted the seller again and ask if they would be willing to put all three items in a medium flat rate box, no response.  I paid, then received the items ten days later.  They were suppose to have been sent priority, they were sent standard post, and I was overcharged by $10. I contacted the seller again asking why it was mailed standard vs priority, and ask for a partial refund, no response again.   The seller is clearly profitting on overcharging buyers, which is against the rules.  Ebay told me they'll refund it, but I can't figure out what dispute case to open. 


Thanks in advance!

Shipping & Returns question

A high bidder on one of my sell items has withdrawn his bid claiming "seller changed product description".  I am not aware of any such action on my part, especially during the time period of his initial bid (02/19) and his bid withdrawal (02/24).  How can I see if my bid was altered, and if not, what recourse do I have to encourage this bidder to abide by the rules? 

Bidding & Buying discussion

I had a buyer buy a shirt from me that was in good pre-owned condition. I clearly stated in the description that the shirt did not have tags (I cut them off because they were itchy), but did state where the shirt was from and it was from the store I said- I would know I bought it from there! So she received the shirt and sends me a message about 10 days after receiving the shirt saying it wasn't the brand I said it was and was **bleep** there were no tags on the shirt and how could she know it was that brand if there were no tags. I am usually extremely easy going and have given people partial refunds and refunds really for nothing. This was a 5 dollar shirt. I could've given Her the money back easily, but I am so sick of being bullied on eBay especially when I did nothing wrong. To make a long story short I really didn't want to budge because she ended up cussing at me and using incredibly disgusting language and told me to take my 4.99 and buy myself a personality, C*NT. like really? How is this allowed on eBay? I am a top rated seller I make eBay thousands of dollars and they're going to let a buyer who has bought ten things in the last 5 years talk to me like that. So clearly she left me negative feedback (I had 100% before that) and I just can't even believe that I can't leave her negative feedback. She's clearly a crazy person using language like that. She was also laughing uncontrollably in these messages like ha hahahahaha you loser and all this. I spent an hour on the phone with eBay who were of no help. They read the messages and everything and I guess it's just ok to call their top rated sellers c*nts these days. I ended a bunch of my listings- being a mother and a wife- I'm not in the mood to be emotionally and verbally abused by buyers and then have eBay do nothing about it. What a shame. Anyone else dealt with someone totally unreasonable and kinda crazy like this? It has me so down because I really liked selling on eBay- this is just making me want to stop.

Shipping & Returns discussion

Feb 26, 2015 11:59:10 AM PT

Unreasonable buyer

Please help!!! I sent an item out from the uk to america, the buyer said they did not recieve it I, so I refunded them but told them that if they were to order again they would need to choose the tracked shipping option.
My page also has a warning that if the buyer does not choose to pay for special delivery, I cannot be to blame for any loss.
The same buyer ordered again on two separate occasions but chose standard delivery again, a few weeks later they said they had not received one of the items again. I told them that they did not choose to pay for tracking so this time there was nothing I could do, I gave them the benefit of the doubt the first time.

The buyer has opened a paypal dispute saying that 2 of the 2nd lot of items did not turn up (when they told me only 1 didnt) and are saying they want a full refund. I've spoke to paypal and they are saying there's nothing they can do, If I don't have proof of postage then I need to give a full refund. I explained that I don't have tracking details as the buyer chose not to pay for the special delivery even though they were told it was the only guarantee but paypal said it didn't matter. She had paid with paypal and they'd take the money if I didn't refund and paypal has to keep loyalty to the buyer.
Surely there's something I can do?!

Shipping & Returns discussion

Ebay does not help with a honest answer, or is it just a bunch of computers?I have contacted the seller and Ebay but neither will be strait forward with me.They keep giving me a tracking number but the postal carrier has no proof of it being delivered to mail carrier how do you talk to a person instead of this stupid typing.

 It was bought on the 12th of February, still not shipped according to the mail carrier. it has been 10 business days and still no true answer. 

Bidding & Buying discussion

Feb 26, 2015 11:15:55 AM PT

bought item and they haven't even mailed it.

The help pages are no help, at least I couldnt find an answer.....


Buyer bid on item days before auction ended. They have good enough feedback that they know how to use eBay. They were the only bidder, and won at my starting price. They did not pay, and immediately sent a cancel request via the message system:


"Hello. I hate to do this, but would you be willing to cancel this transaction? I hit Bid instead of Cancel and no one outbid me. I appreciate your consideration. Thank you."


Obviously, they changed their mind, or they would have cancelled the bid long before the auction ended. Still, I have no desire to force payment, I immediately sent back "no problem, I am sending a cancel request now, just make sure you approve it on your end". I used the *buyer requested cancellation*.


50 hours later, the cancel request details still show "waiting for buyer to confirm refund"...they never paid, so that should be a moot point. As I understand it, all that needs to happen is for them to accept the cancel. However, they are unresponsive.


My question is what happens if they do not accept the cancel? Will the cancel go through automatically after X number of days?


I could file a UI case, but I really do not want to force them to pay for an item they want and cause grief down the road.


thanks for any advice.

Selling discussion

I was reading post that asked this same question and was answered several times. Several people said I can defend myself on the feedback page but I see no place to respond to buyer, only to report him.

here is what happened: Buyer bought a vintage hand tire pump from me. I stated that it works as it does or at least did when I shipped it. He said I lied about it working and said it "does not hold air" . It was never designed to "hold air" but to pump air. Handle up, air comes in, handle down, air pushes out. Pretty simple really...

He messaged me and called me a liar and the pump does not work. I told him if he was not happy with it to send it back and I would refund his money even though I did not offer returns on that item and explained to him how it was supposed to work. I got no reply until a week later he left negative feedback and that I am a liar. I am not a happy camper because I cannot find anywhere to defend myself against the feedback.

So again, if anyone knows where to respond, please tell me how.

Thanks in advance for any help.


Selling question

I have seen some on eBay but would like more info , before I list it .  It reads  'Tiffany Broadway Rear  {NTY}  stones"  . I found a place on the net that said Tiffany  were all fake  is this true. ?? See pictures



Thank you for any help .

Collectibles & Art discussion

Feb 24, 2015 8:21:14 PM PT

Wells Fargo Buckle Buckle Real or Fake ???

Someone asked yesterday for the links to the info. USPS put out regarding consolidation and closings. Some of the info. can be found here: https://ribbs.usps.gov/index.cfm


And the following is an outdated page that I think had the first advisories about closures (from 2011): http://about.usps.com/news/service-alerts/facility-closures.htm


Please note that some of the links don't work, but the info. may still be available under "business" information. Some of the links that work open a page that I can't access as I don't know how to use RSS feeds.

Shipping & Returns discussion

Feb 24, 2015 7:43:20 PM PT

USPS consolidation/delays links

I have about 25 items that are electrical items that I don't know how to test because they'd need to be installed to test them  - think an item like a wall heater. They all appear in excellent, unused condition, but I don't know if they work. Altogether, the retail value of these items is over $1,000 so I am hesitant to simply throw them away. If I sel them here as "untested", I'm afraid I'm just asking for problems if they don't work. If I can't sell them on eBay, I don't think there's anywhere I can sell them. I am contemplating an auction of the entire lot of untested items, with a no return policy and no guarantees. Is this just asking for trouble, or is this something that people normally do without difficulty or issues? I've been accumulating this kind of stuff for the past few months, and I want to get it out of my house.

Selling discussion

Feb 26, 2015 6:47:22 PM PT

What would you do?

I purchased a bracelet from a seller in China on Jan 27.  It says estimated delivery from Feb 16 - March 25.  If I don't receive the item by March 25, will I still be covered with paypal for a refund?  I know years ago it used to be within 30 days you had to file a claim.  Is it different when buying international?  Thanks for any help.

Buying & Selling Basics question

Feb 24, 2015 6:14:15 PM PT

never received item from China

I am fairly new to selling. I shipped an item before it was paid for because I assumed it would get paid. Never got paid, never heard from buyer until I opened an unpaid item case. Now she says she does not want it. I told her to mark package "return to sender" and ship it back and then I will cancel sale. Should I just cancel it now? It was not much money (less than $15). I doubt I will see the item again. Or should I wait a few days and see if I either hear from her again or get the package back.

Payments question

Feb 25, 2015 2:15:22 PM PT

shipped unpaid item

My Account question

How can I tell how much the Global Shipping costs for each country?  I've had questions from potential buyers and was not able to give them an answer because I cant find where the cost for each country is.  I've tried looking at my listing as a buyer but the shipping info says to ask the seller.  Would greatly appreciate any help.  Thanks!

Shipping & Returns question

Feb 24, 2015 6:54:33 AM PT

Global Shipping Costs

Look at it this way. How much staff would be needed to read all multi-multi-multi-million listings created every day?  Can't be done. So, eBay relies on reports from members. 

The problem is they don't have enough people to take the reports either and do anything or chosen not to. Have reported many things to no avail. So much for reporting?

Selling question

Feb 25, 2015 5:09:15 PM PT


  Would that be here?? I can't seem to find any online info on knock-offs for these. I'd rather know before listing and having it pulled. Thanks!! :-)

Selling discussion

How do I edit my Feedback page so that my, and my buyer's, purchased items are kept private?

Selling question

Feb 24, 2015 1:31:15 PM PT

Feedback privacy

Should I sell my my HVAC and Refrigeration lab tools w/bag with my used school book or separately.The items may need to be two separate kinds, and separate descriptions, to get the estimated value I'm selling them for published with no mistakes.

Selling discussion

Feb 24, 2015 7:38:10 PM PT

Used school books,Lab tools and tool bag

I accepted the offer this morning in the evening they wrote me I'm sorry you can withdrawn cause I brought another one excuse me. Do I just cancel the item because they brought another one, I think that would fall under change of mind not sure, I did a search to find out if one was purchased and didn't find anything. The item was only 5.50 not going to get rich on it. Can you report something like this to ebay or do I just take the beating time after time for the faults of the buyers? Just had a non payment open on a 10.00 item these were the only sales in 7 days. 


Then ebay calls me telling me they want to help me get more sales with all the other things that have sellers doing when listing an item work work and more work. This part was just added to get it off my chest. Thanks for any help. 

Bidding & Buying question

Do I round up and treat the package as if it is 1+ pound? If I enter it as 15oz will it be returned? Thanks.

Shipping & Returns discussion

Feb 25, 2015 2:13:45 PM PT

Shipping 15.4 oz package via USPS priority?

So ilisted something as "not tested as is"


but, the condition I selected was used which states "item works as intended"


the buyer did not read "my not tested as is" portion, only the item condtion and now they want a full refund and for me to pay the shipping.


What do I do and am I in the right to say no because of what was on my listing?


here is the listing:


Selling question

I purchased a book from a seller, and after a few days we mutually agreed to cancel the order. The seller gave me a full refund on paypal, but I never received a cancellation form and my account tells me I have an unpaid item. She said she sent a cancellation for me to accept but I never received it. Should I be concerned? I don't want an unpaid item on my record. Again, she agreed and gave me a full refund, but the item is still in my purchase history and I don't want ebay claiming that I didn't pay

Payments question

This just started happening about half hour ago.  I type in my usual search keywords, but instead of getting search results, there are NONE.  Everything else on the search results page looks normal, but zero results appear.  There should be hundreds of results for the searches I'm doing.  This occurs on both Firefox and Google Chrome, but oddly,  not on my iphone -- I get results when searching ebay on the ebay app.

Selling discussion

Feb 26, 2015 12:07:20 AM PT