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I've acquired a few pieces of this pattern over the years, but I haven't sold any of it because I don't know who made it.  It's not the typical Moon and Stars pattern, and it looks like maybe someone like Indiana/Tiara might have made it.  Would appreciate help on pattern name and manufacturer if possible.  Thanks.







Pottery, Glass & Porcelain discussion

Oct 1, 2015 4:36:06 AM PT

Who Made This?






And just look at the newly  listed  "cookbooks"




This is yet ANOTHER megaseller, as far as I know not associated with Thriftbooks.


I need to just go to bed before I strangle someone.......



Selling discussion

Sep 30, 2015 10:51:23 PM PT

This is getting ridiculous!

Hi All,


I have this Blue Willow Teapot from Japan with mark but i am trying to get some kind of age of the piece.  Can anyone help?


I can not read the first word before of.




MaryBlue Willow Teapot 1.JPGBlue Willow Teapot 14.JPG

Pottery, Glass & Porcelain discussion

Oct 3, 2015 9:51:54 AM PT

POTTERY - Need help with Blue Willow Mark

Please help id these black glass coffee pieces. The cup measures 2" tall and 3 7/8" across the rim. The creamer and sugar measure 2 3/4" tall and 3 7/8" across the rim. I cannot find a match for the marks on the bottom of these pieces. Thank you in advance.P1012265.JPGP1012266.JPGP1012269.JPGP1012268.JPG 

Pottery, Glass & Porcelain discussion

There are so many different Fenton patterns, manufacturing dates, etc. that it makes my head hurt.  I recently acquired this Fenton green hat vase and need help in regard to:  1) Actual pattern name or what it would be called--Fenton green (emerald) cased glass?;  2) Manufacturing timeframe; and 3) Even though I know the cased glass MIGHT be white based on the fact that it is laid over a green glass, the cased glass really has more of a gray or blue/gray color to it, so is the cased glass actually white or could it be an experimental with a gray casing?  It measures approximately 3" in overall height. HELP!!!!!








Pottery, Glass & Porcelain discussion

Oct 2, 2015 8:22:10 AM PT

Help on FENTON Green Cased Glass HAT VASE

Not sure if these 2 iron panels with engraved mirrored pieces are parts of a gate or transom or just decorative panels meant to be hung on a wall. The mirrored pieces do appear old (1930s?). Not sure what to make of this. They are 4' tall. Your opinions wanted! Thanks!

gate 1.jpg gate 2.JPG

gate 3.JPG


Antiques discussion



Oh, October!  It's a lovely month, and a really good time to move out some of those pretty sweaters, warm jackets, winter coats, and cozy slippers.   Enjoy the beautiful, crisp weather, but don't forget that there's money to be made by listing, listing, listing.  It's also a great time to start your own holiday shopping, stimulating the economy both here on eBay and in the retail world….oh wait…did I say RETAIL?  Ha, I wonder when the last time I shopped retail was?  How about you?


Anyway……as always….


We have our lovely new green goddess:





Magic Listing Dust:





And our lovely and talented mascot and boy-toy, George, to keep us stopping back by to chat!





Here are our best tips to help you out!


The Gotta Make Money Support Group is here to help and support each other in Making Money, so here are some suggestions to keep the money flowing. We've culled these from years of experience and hope you'll be helped by them!


1) LIST IN A VARIETY OF FORMATS - Try some regular auctions, auctions with Buy it Now, Fixed Price, and Fixed Price with Best Offer. Not only will you get a better idea what works for YOU, but you'll offer buyers a variety of buying options.


2) OPTIMIZE YOUR LISTINGS – By using the free Terapeak Keyword app (find it in the Applications tab), practice how to take better photos, change the keywords on your listing titles regularly, change the opening blurb in your store header every now and then, and experiment with price changes UP as well as DOWN!  Run Sales on a regular basis with the Markdown Manager and also learn how to set up Promotions on your Store listings for better visibility.


3) DON'T LET YOUR UNSOLD LISTINGS LAY AROUND - Check your My eBay page and click on Unsold...get those relisted ASAP!  You've already done all the work, so be sure they're viewable by buyers!


4) OPEN A STORE - If you are wondering whether you are better off with a BASIC store or a PREMIUM store, figure that if you have over 250 store items, Premium is a better buy....under 250, Basic is....this is at least a rule of thumb to get you started.  Stores used to be great places to put items and keep them available year round, but with the fee changes, maybe not so much - sit down and figure it all out.


However, there are at least four really good reasons to have a store.... 1) listing fees are less if you have a store, 2) your items can be separated into categories making it much easier for buyers to shop, 3) you can run Promotions and Markdown Manager sales. They are two different ways to generate sales!, and 4) you can put your store in vacation mode when you need to get away for a bit.


5) DEAL WITH BIDDERS, BUYERS, AND ANNOYING INQUISITIVE POTENTIAL BIDDERS IN A PATIENT AND FRIENDLY WAY - Remember that it's worth money in your pocket and it's good business sense to show respect to all.   If you must, write up that snarky reply, get a laugh at it, then hit delete.


6) KEEP A POSITIVE ATTITUDE! This thread is all about MAKING MONEY, that's for sure, but we feel that being supportive of our Lister Sisters and Brothers helps ALL of us. Drop in and hang out! Venting is allowed, but take it easy on the drama, negative vibes and controversial, off-topic issues such as politics and religion.


Join in, we don't bite!


Fashion discussion

Oct 1, 2015 3:48:19 AM PT

OCTOBER Gotta Make Money Support Group

I came across an interesting tracking 'exception' in one of my recent shipments. I only noticed because the buyer said he received his item today and had a question about it.  I wonder how eBay would consider the "animal interference" factor in determining whether a shipment is late or not.  It's my understanding that as long as the acceptance scan was timely, then a seller would still be "safe", right?  But if no acceptance scan occurred, then ... ?



Selling discussion



Good morning everyone.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

I don't quite understand the USPS / Fedex cooperative effort

If I have a label like this (bought through FeDex) , can I drop this shipment in a USPS bin - can I take it to the USPS counter - can I leave it for pickup in my mailbox? 




Selling discussion



Grab a cup of apple cider or a piece of apple crisp and sit and chat awhile.  


Cider  apple

ALL Welcome!

Jewelry & Gemstones Board Group

Oct 1, 2015 7:00:03 AM PT


October Listing Contest: Fall into Savings

We love a theme, but list whatever you want for back to school, family get togethers or the upcoming Holidays!


Join in our monthly contest to see whose item will sell for the most. 

We have a few rules. Here they are:

1. 'LFVS' (Lilo's Fardville Sale) must be in the title for search purposes and record keeping.

2. The 7 Day Auction Format must be used. You may add BIN.

3. All auctions start @ $8.88. BIN's must be a fardie number. Ex: $12.12, $18.18, $33.33, etc.

4. Use an official Contest Logo in the description.

That logo is down below

5. Auctions must be started on October 1st or 2nd, eBay time (PDT)


6. Please add the following disclaimer to your listing:

This auction is part of Lilo's Fardville Monthly Contest. LFVS is an eBay recognized group of sellers that promote community values.

7. The winner is the listing that sells for the most above the original list price. Winner gets bragging rights and gets to choose the theme for next month. Here is the logo, it must be placed in the description of every contest listing:



Selling discussion

This bracelet caught my eye from the batch the other day.  It's mostly enameled on brass but there is a raised wire design in certain areas.  Not sure it would qualify as Cloisonne?  Also, I'm seeing sort of a Celtic design but I'm also seeing a hint of Asian.  I appreciate any help in describing this bracelet, and thanks as always!







Jewelry & Gemstones Board Group

Oct 1, 2015 1:51:12 PM PT

Cloisonne or enamel?

I inherited my grandmother's great-grandmother's silk shawl - she came to Oregon from Scotland in the 1840s. I'm terrified! I want to take good care of it, I'd love to clean it but I have no idea how it would hold up or who I could trust to professionally clean it. I have considered maybe seeing if a museum would want it. I am looking for advice on caring for it and possibly cleaning it. The embroidery is superb, there is no back to it really I will attach photos of both sides, and the stains I wish I could remove. The ancestor to who it belonged had some small historical significance in Oregon, Isabella Miller Moar was her name.


​side A

side B

Here it is laid out on my futon, it is quite large;

Any advice would be most welcome!

Antiques discussion

Oct 1, 2015 2:05:10 PM PT

150+ year old silk shawl care and cleaning

Can anyone tell me about this? Is it valuable?

I looked on eBay under tapestries with Middle Eastern and saw single squares, but none stitched together & none with camels and elephants & horses.

This is a middle east tapestry, correct?

Judging by the little moth holes I'm assuming it's old - does that make it valuable?

Any help in decribing it or what to list it as would be greatly appreciated.














Collectibles & Art discussion

Oct 1, 2015 7:05:35 PM PT




Japanese cranes. Such graceful birds!



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

I have been trying to figure this adorable ring out for weeks now with no luck! Has anyone ever seen anything quite like it or can possibly point me in the right direction? I believe it is all copper, not sure on the red beads, coral maybe. Definately hand made, possibly Native American but really not sure. I'm including pictures if anyone can help I sure would appreciate it.



Jewelry & Gemstones discussion

I have this bracelet I can't figure out. The metal is very oxidized, was nearly black,,thought it was copper due to its darkness but it is silver in color and obviously has a high copper content judging by the darkness of the metal before polishing. The settings are what I am unsure of - they clink like glass - when you look at the backs, though, it looks poured, and at the same time, enameled - there are speckles in the surface along with a fingerprint in one of them. Does anyone know what this technique is? Thanks --



Jewelry & Gemstones Board Group

Oct 2, 2015 8:11:36 AM PT

Technique on old bracelet?

Dunno if they are or not...Have searched till my eyes are crossed & brain is fried. Anyone have an opinion?


I have looked thru every site I have. I thought I had the latest info site bookmarked, but I guess not. Cat Embarassed





Jewelry & Gemstones Board Group

Oct 2, 2015 12:41:29 PM PT

Possible D&E Earrings?

I know it isn't antique, but I'm wondering if there's a way to figure out the time frame for this rug. I'm thinking the colors make it "newer," but I don't know how new. The previous owner was recently moved to an assisted living home & she had very electic tastes, including southwest items.


I borrowed the book "Navajo Rugs...." by Don Dedera from the library, looked at a bunch of videos on YouTube & researched the Internet, but still unsure about the age of the rug.


The rug is a beauty & in pristine condition. It's about 62" x 48". I do love the colors, especially the teal /turquoise around the border. Any thoughts about age, or anything else would be very much appreciated.


Navajo Yei Rug 4.jpg


Navajo Yei Rug.jpg


Navajo Yei Rug 1.jpg


Navajo Yei Rug 2.jpg


Navajo Yei Rug 3.jpg

Collectibles & Art discussion

Oct 1, 2015 5:17:59 PM PT

Navajo Yei Rug - Time frame?

the invoice is very confusing... it lists promotional discounts, which aren't deducted from the total i was charged for items that didn't sell...  this is the invoice. it doesn't even say what the charge is for, and why i'm being charged when my items didn't sell!


Latest invoice amount (Sep-15-15):
US $6.00
Includes promotional savings[View details]
Insertion fee promotions:
−US $0.60
Advanced listing upgrade fee promotions: Help
−US $0.40
Total Saved:
−US $1.00
”Total saved” is an estimate and may not include all promotions credits or reflect changes in your eligibility for promotions
New Activity applied to the latest invoice noted above:
−US $6.00
−US $6.00
Amount due as of Oct-01-15:US $0.00
New activity not yet invoiced:US $0.00
Current Balance:

Payments discussion

Oct 1, 2015 4:46:51 AM PT

seller fees?



Good morning everyone.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!


I have a question.

I ordered my items on Nov 24, 2014 and never got them!


Nov 24, 2014


US $3.03


1 item sold bybigger*gift
Pet Puppy Dog Cat Hair Grooming Trimmer Flea Comb Gilling Brush Slicker Tool GT
Pet Puppy Dog Cat Hair Grooming Trimmer Flea Comb Gilling Brush Slicker Tool GT
( 111487739787 )

Quantity: 2

US $3.03
And this is our conversation:
Dear zganec,

"Sorry, the postal is not in our control; they have their own procedures.
We emailed them again, require them to speed up.
Just wait days.

The postal delivery time is unstable.
Sometimes, it is fast; sometimes, it is slow.

Best regards,

- bigger*gift

From: zganec
To: bigger*gift
Subject: Shipping: zganec sent a message about Pet Puppy Dog Cat Hair Grooming Trimmer Flea Comb Gilling Brush Slicker Tool GT #111487739787
Sent Date: Jun-15-15 13:35:38 PDT

Dear bigger*gift,

I still haven´t got my 2 hairbrushes, please send my money back I can´t no longer wait and be patient, it has passed a long time since you promised the items will come. i ordered them in Nov 24, 2014!

- zganec
Pet Puppy Dog Cat Hair Grooming Trimmer Flea Comb Gilling Brush Slicker Tool GT
Pet Puppy Dog Cat Hair Grooming Trimmer Flea Comb Gilling Brush Slicker Tool GT
Item Id:111487739787
End time:Jul-14-15 07:08:42 PDT
bigger*gift (96470)
98.7% Positive Feedback
Member since Dec-07-13 in Malaysia
Location: Pulau Pinang, Malaysia
Listing Status:This message was sent while the listing was active.

Member To Member Support question

Oct 1, 2015 12:48:02 PM PT

Never got my item

I believe this is older Delft since it is definitely handpainted not transfer ware. It is 15" across. The mark is kind of smudged. Just wondering if anyone has seen this before? Thanks, all! And by the way, I looked in Kovels but with the mark being illegible, it's impossible to know what to look for.


delft 1.jpg


delft 2.jpg

Pottery, Glass & Porcelain discussion

Oct 2, 2015 2:10:30 PM PT

Hard to read mark on Delft ware



481 stg_.jpg

Vintage Halloween Collectibles

Oct 1, 2015 2:49:12 PM PT

Halloween charms

I have been selling scince 2011 and have recenly come across a problem when I send photos to members in a private message.. I do custom vinyl decals or stickers and I like to send a pic of the custom item completed prior to listing to make sure the buyer is satified with there product. But I take a pic and upload it as a attchment in the message section it shows or of proportion and does not show the image as it was taken.. Tried lowering the size of pic but it keeps doing it... When ever the buyer would click the picture the overlay appears but photo is not correct and show improper size..... I want the buyer to be able to see the decal as it looks not out of porportion... gives a false decsciption when the pic is falsly accuate..... I also tried numerous browsers with the same outcome.....




Correct image porportion....

evga 2.JPG



eBay message overlay INCORRECT PORPORTION

evga 1.JPG

Member To Member Support question

I recently (about a week & a half ago) won an item and paid for it right after with an eBay gift card.  The seller just contacted me and said that the payment is still pending in their paypal account.  Under the transaction on my paypal it says: paypal.png


Does anybody know what this means? Or how to clear the payment in the sellers account? Thanks! 

Payments question

Oct 2, 2015 2:34:43 PM PT

Pending payment?

hello everyone,


Recently i would like to purchase a skirt from 7 for all mankind, and i found this skirt pretty cute but doubt if it's authentic after reading some authenticating articles at the forum.

1, from front image, cannot tell whether it's fake or not as the button at the center front is written"SEVEN FOR ALL MANKIND" ->forum said auth should have these wordings.

2, the last image is the most suspicious one as the center back logo print looks too rubberish, the i also read that if the logo shows "TM" instead of "A CIRCLED R", it is a fake.

3, I have messages the seller and the seller has guaranteed this skirt is authentic..

could somebody help me to authenticate this skirt is really from 7 for all mankind?? thanks!!

螢幕快照 2015-10-02 下午11.35.21.png
螢幕快照 2015-10-02 下午11.36.13.png螢幕快照 2015-10-02 下午11.36.24.png
螢幕快照 2015-10-02 下午11.35.57.png

Bidding & Buying question

I do not speak English well
So to use a translator


  I paid but have not received the Item 


SAMSUNG 850 EVO MZ-75E120B/AM 2.5" 120GB SATA III 3-D Vertical Internal SSD
SAMSUNG 850 EVO MZ-75E120B/AM 2.5" 120GB SATA III 3-D Vertical Internal SSD
Item price$26.00
Item number301729655099
Shipping serviceEconomy Shipping from outside US

Member To Member Support question

Oct 2, 2015 8:58:56 PM PT

Item not received

I have bought a suspiciously cheap tablet today (item 121775582570), and the listing was soon completely removed from eBay.


I would like to cancel the purchase because I am pretty sure it's a scam, but when I go to eBay's online Customer service/resolution center it doesn't work.


If I go through the steps shown on the help page (Buying -> After your purchase -> Cancel a purchase), it shows a list of items I bought, but as soon as I select it, it shows a message claiming I am "not buying that item". The software is probably "confused" since the item doesn't exist anymore (although it's weird eBay allows a listing to be completely obliterated after selling it to more than 100 people?)


eBay customer service page claims I haven't bought the item, right after I select it from the list of bought items


My Paypal indicates that the payment was processed, and, the item is still shown in my Purchase history (but it has no image anymore).


What am I doing wrong?



Member To Member Support question

Can someone please help ID this vintage 1970 poster or signature?


Thank you!





POSTER 001-002.JPG

Collectibles & Art discussion

Oct 2, 2015 8:58:10 AM PT

Help w/Vintage Poster Signature

So minor annoyance, I recieved an item that wasn't what was listed and I recieved a refund. Weeks after the refund whenever I go onto my ebay it still shows "unpaid" item as a reminder. I've looked at return status and everything to find a way to remove the reminder since I recieved a refund but nothing. Am I stuck with a reminder saying to pay for an item I returned ? 



Member To Member Support question

Oct 1, 2015 12:52:43 PM PT

Returned yet says item is unpaid

is this  a crystolite bowl not signed but right shape meas009.JPG008 - Copy.JPGures 3 1/4"tall &11 1/2 wide tia

Depression/40s-50s-60s Glass

Oct 2, 2015 6:41:37 AM PT

Heisey ID help

I am attmepting to contact a winning bidder to remind him that his deposit is due this evening and full payment due in 7 days.

I am getting the following response when I communicate with him via Ebay (I did remove the bidder's email name for his privacy):


----- Forwarded Message -----

The original message was received at Fri, 2 Oct 2015 04:25:47 -0700
from slc4b01c-d05a.stratus.slc.ebay.com []

  ----- The following addresses had permanent fatal errors -----
    (reason: 554 5.7.9 Message not accepted for policy reasons.  See http://postmaster.yahoo.com/errors/postmaster-28.html)

  ----- Transcript of session follows -----
... while talking to mta5.am0.yahoodns.net.:
>>> DATA
<<< 554 5.7.9 Message not accepted for policy reasons.  See http://postmaster.yahoo.com/errors/postmaster-28.html
554 5.0.0 Service unavailable

New message: good morning, just a reminder that yo...

New message from: alexandrapb (1,110Red Star)
good morning, just a reminder that your deposit on my car is due this evening (48 hours from close of auction) and that full payment is due within 7 days of close of the auction.
thank you!

Member To Member Support question

Here's some information that might help you for 'Didn't receive your item'
Orange 64GB Class 10 Micro SD SDHC Memory Card TF Flash & Adapter
Item no: 181813136578
Sale date: 09/04/15 02:38
Quantity: 1
View order detailslink opens in new window
We're sorry there's an issue with your purchase. Since you bought this item on UK site, please go to UK site try to resolve your problem.
View tracking information
" This is the item i bought  from " chenrunru2014 ". this seller has removed this item from the list . But still i didnt receive this item even i cannot see and oppen a case also. Can you pls help me how to open a case for this item? even i couldn't contect this seller too!! So i nee my refund and i want know why this seller has removed this item?

Member To Member Support question

Oct 1, 2015 4:56:16 AM PT

Didint receive an item

Can anyone tell me what I have? I found this at a local thrift store & while trying to research it have only seen single panels for sale - none sewn together.

Is it a tapestry? Is it valuable?

I appreciate any help












Needle Arts & Vintage Textiles discussion

Oct 2, 2015 4:04:24 PM PT


Hi, I can't make out this mark on these figurines. I can only read Italy. Can anyone help? Thanks in advance!

Pottery, Glass & Porcelain discussion

This vase measures 6" high and 4"  diameter.  It has 4 mold lines with 8 columns.  Is it old, is it a celery vase?  What is the name of the pattern.  TIA


8 paneled vase 005.JPG8 paneled vase 003.JPG8 paneled vase 007.JPG



Pottery, Glass & Porcelain discussion

Oct 3, 2015 10:57:36 AM PT

EAPG Paneled Celery Vase ID Help



481 stg_.jpgHave you thoght that no one shows their silver charms they make selling here on EBay. This is just one of our Halloween charms. I know I am advertising my sight. EBay doesn't puch simple sights so I thought I would put it up here. Do have a look at them if only to see what fun ones we make. Some even move. Jillian From Charm Affair.

Vintage Halloween Collectibles

Oct 1, 2015 2:52:19 PM PT

Halloween silver charms from Charm Affair

I purchased a lovely porcelain handpainted portrait in a Gutta Percha frame at an estate sale.  The potrait is marked on the back with very faded pencil and a red stamp mark.  The markings are so faded that they are illegible.  I'm hoping someone may recognize the mark on back despite its fading.  The frame is dated 1855 but unsure if the painting dates to the same timeframe.  Thanks for any help you can lend. 

Porcelain Portrait Image 1


Porcelain Portrait Image 2


Collectibles & Art discussion

I was looking through my TL user file directory, and noticed that old photos are still saved in the databases for items long-ago exported and deleted from the program.  Is this something I should look into fixing, or should I ignore the orphaned entries?


I haven't had any major problems with TL - just the normal hiccups, and a few random crashes.  I certainly don't want to mess it up, with the holiday selling season just starting.


A few examples:


1.  A brown creamer sold earlier this year.  Listed exported and deleted from TL in March:




2.  Crystal lamp parts sold in 2012 - listing exported and deleted from TL in June 2013.




3.  These owl salt & pepper shakers were sold in 2014.  Listed exported & deleted from TL in July 2014.  The glass goblets in this same folder are current items - which seems rather weird.




4.  This chicken dish lid was sold sometime in 2010.  I can't find its listing record, but I'm assuming it was exported & deleted that year or early 2011.




5.  These little glass dishes have been floating around my TL databases since at least 2009.  I had completely forgotten about them, and can't find their exact sale date.  I'm guessing they were sold sometime in 2009 - I do remember now that it was during my first year selling (which started summer of 2008).




Like I said, just a few examples, out of many more not shown.  Also, I found multiples of several of the items pictured scattered about in various folders in both the "iansnanatexaslisting" database folder and the "user000" datase folder.  For example, the owl shakers were in 4 different folders, all with different numbers and dates.


Any adivce?  Thanks for your time.



Tools & Apps discussion

Oct 1, 2015 7:13:30 PM PT

TurboLister photo storage - corrupted?

I picked these tiles up at a local Goodwill, and I know that I have seen them before...maybe even played with something like them at some point as a child.  Does anyone know anything about these?  I have been searching the internet with no luck for over an hour.1001151816a.jpg1001151817.jpg

Toys & Hobbies discussion

Oct 1, 2015 7:13:32 PM PT

toy identification help

Hi - I know this is probably a long shot but I have an older belt buckle with a faux scrimshaw insert with appears to have a signature or initials on the bottom.  If anyone can give me any help or point me in some direction, I would really appreciate it!


Thanks in advance for your help, Mary



Antique & Vintage Jewelry by Design

Pictures were taken with my iphone & there's actually a lot more gold in the image.




image2 (1).JPG


Collectibles & Art discussion

Oct 1, 2015 8:54:26 AM PT

Any recognize artist?

I just recently purchase a highboy that I intend to keep indefinitely.  The problem I have is whether or not I should refinish it myself or have a pro do it depending if its rare.  Im pretty sure it was designed by Albert Parvin; however, there is little to no info on his pieces to go on other than previously sold items on 1stdibs so im on the fence.


Major Issues:


1. Previous owner was a picker and threw on PU haphazardly in order to sell quickly (DRIP MARKS)

2. The LEFT cabinet door has wood epoxy that need to be recovered with veneer

3. The hinge joints are not original on the LEFT cabinet door (already ordered replacements)


Other than that its in good condition: sturdy, light scratching that can we sanded out, dings that I can live with


If its not something rare/desireable, then ill do the work myself. Any info on the piece or opnions would be gratly appreciated .


Mid-Century/Modern discussion

Oct 2, 2015 9:00:47 AM PT

DIY or Professional Restoration

Please help me id the pattern or the design descriptionDSC07979.JPGDSC07980.JPGDSC07981.JPGDSC07982.JPG

Collectibles & Art discussion

I didn't win Item number: 252101594461 (Reserve not met) even though I was the highest bidder. After auction finished, item was relisted.

Why is like that?




Member To Member Support question


Seller, he said it has no stock, but will not return my money. he says he sent the package, but no shipping data. what can I do?


New message from: quadgod (916Purple Star)
Hi Carlos,

Our inventory did not update on Ebay properly and we are actually out of stock on Naze32 full boards until sometime next week.

I am very sorry for the inconvenience. I have acro rev6 boards in stock right now, I could send you one of those and credit you back the difference, or you can wait, or I can give you a full refund.

Please understand that we are human and sometimes our inventory doesn't update as it should.

Let me know what you would like me to do and please have mercy on our feedback, we strive to have excellent feedback on ebay and your satisfaction is very important to us.

Illl await your response.
Thank you very much.

Member To Member Support question

Oct 1, 2015 12:43:57 PM PT

no stock

1501 Condo Fort Myers.png

Fort Myers luxury homes don’t have to be mansions. In fact, many of the residents in the Punta Rassa community in Fort Myers know what true luxury living is all about.


The resort like community gives residences access to a gorgeous pool, tennis courts, fishing pier, and much more. Sanibel Harbor Yacht Club allows use of their dining area, and offers a rent or purchase option for boat slips.


This Fort Myers luxury homes condo is a 2 bedroom, 2 bathroom with 1397 square feet of living space. It comes with designer fixtures, upgraded cabinets, marble counter tops in the bathrooms, and the master bathroom has marble shower.  And, best of all, it is pet friendly.


Get more information and see pictures of the gorgeous living awaiting you in this Fort Myers luxury homes.


Oct 2, 2015 1:23:02 PM PT

Fort Myers Condo with Gulf of Mexico Views

Dear All,


Please check below item I didn't recived and I want get this Item Immedietly.Then please check and give me good answwr for my problem.



Fashion Curren Men's Quartz Date Leather Army Analog Sport Wrist Watch
Fashion Curren Men's Quartz Date Leather Army Analog Sport Wrist Watch
Item price$6.99
Item number261903542899
Shipping serviceEconomy Int'l Shipping

Member To Member Support question

Sep 30, 2015 10:23:37 PM PT

Didn't received Item No 261903542899

So for some reason usps has lost or sent to the dead mail center about 5 of my items and one of which was returned to me. So I printed a new shipping label and gave it to someone to ship off for me today but just now going through my old postage labels I was trying to void the old ones when I accidentally voided the new one!!! That and I'm desperately trying to pay my ebay fees while I do a weird transfer bank account/paypal balance thing with my paypal and it keeps getting declined and I'm losing my mind! Now they've sent me this e-mail talking about missuse of labels or fraudulent something and I don't know what to do!!! I've e-mailed ebay I've emailed usps I've emailed paypal I'm running out of options. Heres the forwarded e-mail. So far I've paid like 40 dollars or so on shipping for this one item between what I paid at the actual usps office and thru ebay  :-(



---------- Forwarded message ----------
From: ME
Date: Thu, Oct 1, 2015 at 11:40 PM
Subject: Re: Void label request submitted 
To: ebay@ebay.com


No! I didn't mean to void this one! I was trying to void the older one because my item got lost at the atlanta dead mail center bu usps for a month!! Don't void this one!! I'm shipping it off! Sorry

I already emailed usps about it.
Between this and the whole transfer funds, transfer back out funds, get declined cycle and trying to pay my ebay fees I'm going insane! All I want to do is make a payment for my seller fees and send this package what do I do?? I can't transfer funds back and forth between my bank account and paypal fast enough to pay my ebay fees it keeps declining. Can i pay with something else??? Help. Thank you.  

On Thu, Oct 1, 2015 at 9:42 PM, eBay <ebay@ebay.com> wrote:
eBayeBay sent this message to Diane Brooks (dyans_deeb_a).
Your registered name is included to show this message originated from eBay. Learn more.
Your USPS shipping label has been voided.
Dear dyans_deeb_a,
You submitted a request to void a shipping label for the item below. The U.S. Postal Service is processing your request now.
If the Postal Service approves your request, the postage value, including the cost of insurance purchased with the label, will be returned to your PayPal account in about 15 days, or 21 days if you voided a Media Mail or Parcel Post label.

IMPORTANT: Misuse of online labels or other failure to comply with the standards for Insurance coverage purchased online constitutes grounds for closure or suspension of your eBay account. In addition, anyone who submits a fraudulent claim or furnishes false or misleading information on a claim form may be subject to criminal and/or civil penalties, including fines and imprisonment.
Item # : 
Sale price:$40.00
End time:Aug-29-15 19:24:43 PDT
Shipping & Handling:
USPS Priority Mail $15.80


Member To Member Support question

hi everybody.  i'm trying to find out if this box is an authentic antique.  it has a very nice weight and feel to it, but i know there are some very good fakes out there.  i'm also trying to find out what the mark on the base means.  how old is it?  what are the materials?  the box is 11 inches in length and it is broken along the top.  also, i've already tried the Asian Arts Forum and gotten no response.  any help would be greatly appreciated...thanks

Collectibles & Art discussion

I picked these tiles up at a local Goodwill, and I know that I have seen them before...maybe even played with something like them at some point as a child.  Does anyone know anything about these?  I have been searching the internet with no luck for over an hour.1001151816a.jpg1001151817.jpg

Tools & Apps question

Oct 1, 2015 6:22:00 PM PT

toy identification help

011.JPG014.JPG9-1/2" High & 8-1/2" in diameter at large rimmed top, applied handle, rough pontil.  Thought this might be Blenko but could not find an example.  Any idea of maker?  THANKS!

Pottery, Glass & Porcelain discussion





(For our Dial ups)

Jewelry & Gemstones Board Group

Hi jhhily1325,

Good news! We issued you a full refund of $34.75 on Sep 26, 2015. The refund includes the purchase price plus original shipping and has been credited to your PayPal account. Please log in to PayPal and view the History page if you don't see it in your PayPal balance.

This case has been decided in your favor.

Our records show the seller didn't respond to this case. We're sorry you had a problem with your purchase, and we're issuing you a refund for this case.

5140C 12" 5 Blade Refrigeration Evaporator Fan Blade Bohn Larkin HeatCraft  CW
5140C 12" 5 Blade Refrigeration Evaporator Fan Blade Bohn Larkin HeatCraft CW
Item # :111700164462
Sale price:$25.00
Sale date:Sep-03-15 17:10:04 PDT
Case #:5090652014
Case opened:Sep-26-15 12:58:38 PDT
Case closed:Sep-26-15 14:11:33 PDT
View purchased item


I got this message, but I cannot figure it out where you issued a refund. On my Paypal account, I do not see any balance. 

Member To Member Support question

Oct 1, 2015 6:24:44 PM PT


Hi ,

I returned my item and the seller accept it ,below is its massage to me:


Yesterday I sent you a maeesage about the confirmation and you sent me:

You sent a return request


We'll email you when the seller responds to your return request.If you and your seller need more time to work things out, your request will stay open until Nov 13, 2015.
 I have a question that what is the next step or what should I do? do I have to just wait for refund and how long do I have to wait?
                                                                                                                   Thanks for your consideration,
New message from: lilydirect2012 Top Rated Seller(27,556TurquoiseShooting Star)
We have received your return package. We have sent you a mutual agreement to cancel this transaction. Please confirm with ebay and your order will be cancel. Once your package has been cancelled then ebay will automatically refund your payment. If there is anything else we can do please do not hesitate to contact us.

Lily Direct

Member To Member Support question

Oct 3, 2015 10:09:49 AM PT

returning my purchase

I just purchased this bag and I am curious if "she" has a name.  Anybody have any idea?  I have searched the internet and nothing.  I will post a few pictures. The bag is Michael Kors in dark brown/ chocolate suede.  There is a pocket on each end on the outside- east/west?  Zip to close.  Thanks for your help- image.jpegimage.jpegimage.jpegimage.jpegimage.jpegimage.jpeg

Fashion discussion

Oct 2, 2015 9:26:05 PM PT

Does my MK bag have a name?

DSCF1934.JPGDSCF1935.JPGDSCF1936.JPGDSCF1936.JPGDSCF1937.JPGDSCF1939.JPGDSCF1937.JPGDSCF1942.JPGWe purchased this Native American Doll at an estate sale and they believed it was circa 1905.  We would like help identifying her.  She was handstitched except for repairs to her skirt.  The material is very faded and fragile with many tears in it.  That is how we were able to photograph the bottom of the doll.  No legs at all.  She is missing several tin conchos and her beaded earings may be real unpolished turquoise.  Any and all information would be greatly appreciated.

Collectibles & Art discussion

Oct 3, 2015 12:59:13 PM PT

Help Indentifying Native American Doll


Home & Garden discussion

When I acquired this pitcher or vase, I was pretty sure it might be Blenko.  However, according to characteristics of Blenko, it should have a pontil mark on the bottom, which it doesn't.  However, the color seems to match up with Blenko colors produced, the bubble pattern is similar to theirs, the design seems correct, and this piece is pretty transparent.  Could it be Blenko designed by Wayne Husted?  The vase measures 8" in height, 6.5" approximately in width, and 3" in depth.  Any help would be appreciated.






Pottery, Glass & Porcelain discussion

Oct 3, 2015 8:16:48 PM PT

Maybe BLENKO? Help in ID

I bid $321 on an item....in the last seconds I was "outbid" by 9 cents...winning bid $321.09...shouldn't the winning bid have been $326?  The min increment at time of bidding was $5

n***n ( 4438Feedback score is 1000 to 4,999)   US $321.09
Oct-03-15  13:27:28 PDT
  tungstenhex 213Feedback score is 100 to 499)   US $321.00
Oct-03-15  13:27:09 PDT
  tungstenhex ( 213  )     US $296.00Oct-03-15  13:27:09 PDT
  n***m ( 2 )   US $291.00
Oct-03-15  13:20:15 PDT
  m***m ( 134Feedback score is 100 to 499)   US $290.00
Oct-03-15  13:23:46 PDT
  n***m ( 2 )     US $285.00Oct-03-15  13:20:15 PDT
  m***m ( 134Feedback score is 100 to 499)   US $280.00 

Bidding & Buying question

Hi. I was wondering if its ok to sell human teeth on ebay? Is there any rules on this?

Selling discussion

Oct 1, 2015 2:57:37 PM PT

Can i sell human teeth

Paypal sent me an email asking for my tax ID number or SSN even though I don't have the 200 transactions and $20,000 in a year requirement. I'm worried that if I don't send them what they want they will not let me have access to my funds in my account until I send it in. Are my worries justified? 

Selling discussion

I am currently out of work.  I have tons of business suits (female) that I cannot fit into anymore.  Is selling on Ebay for the occassional item worth the time to learn the system and deal with some of the issues I frequently see posted?


Any advice will be welcome.

Selling discussion

Oct 1, 2015 8:02:47 AM PT

Should I be a seller?

I purchased a hair product that was sent to me. It was inside the package and all with tags. When I received the hair product, the stitching looked poorly sewed. The combs that were attached to the hair product was falling off the thread. And when I tried to wear it..and didn't fit properly. I was very upset with the purchased and I contacted the seller explaining very detailed what I received. The seller gave me a attitude and told me they inspected it....what did I want them to do. So I gave them my options. I said either ..refund my purchase..or send me a brand new one without it being tampered. The seller then gave me another attitude and told me...that the product was perfectly fine...and that they don't understand what I'm talking about even after giving them my options .. I got very upset irritated for the first time in eBay. So I told the seller..that I was a very unsatisfied customer..and will purchase take my business elsewhere. The seller then replied saying they just don't get why I won't take the time to send it back "if" there is a problem with it, as if I'm lying about it. I been on eBay for years...and give 100% positive feedback. Everyone I buy from arw always nice, communicates great. But this seller was very bitter. I decided to write back and tell the seller that they are very rude to a customer who isn't happy. And didn't put in any effort to make me happy instead question my honesty.

My Account discussion

Oct 1, 2015 1:37:52 AM PT

Unsatisfied purchase

the ebayer who won the auction emailed me with questions after the aution was won said she wanted to know the answeres before she paid i advised her that the info was on the listing anyway she got the items and then said the button was not working i told her it was working and items fully charged before sending  she filed claim and i lost  . the ebayer said item was defective it was not . she is sending it back per ebay . she broke the item so it could be returned so now i will have a item that i cannot sell.  this is so unfair  . I have always made sure everything was correct when i list items is there anything i can do? The item was not defective.

Selling discussion

Oct 1, 2015 8:36:12 AM PT

do not want to refund to ebayer

What is the best time to start selling nut crackers and vintage décor? I'm not sure but maybe if you start too soon, it will cost in relists? If you wait too late the market will be fierce. Also how long will the system hold listings not yet published and how many can you fill without publishing them.? Oh, this is without a store! Any experienced holiday sellers want to share? Thank you in advance.

Selling discussion

I won an auction were the shipping tab clearly states that shipping is free to the United States, but got charged $22 for shipping anyway. Just won this morning so I didn't pay yet.


Typing this item id should take you to the original listing: 191699765512


In the description it states the following :
"Please US customers free shipping this by ebay restrictions, ask your freight cost after the purchase.
Just give your bid if you agree to this term. Thank you."


I did not need to "ask" anything because a few minutes later I received an invoice in the "Purchased Items" area,
and the "free shipping" was replaced by $22.00 US.
What "restrictions", per their description prevented them from correctly listing the shipping?
Oh, and I went back to the original listing to check what I would have paid if I was in Canada or France
(both being farther from the seller's Brazil than me in the US):
Canada had and still is listed for $22 as is France - but US is still clearly "free"?????
So he knew the shipping price for France but was "restricted" from properly posting the US Price???????


I already contacted eBay and they made me ask the seller to contact them before asking for new invoice.
I am willing to pay my win bid, but not the extra shipping.
They also said I should "cancel" within 48 hrs. if I can't resolve the issue in order to avoid "unpaid item" claim.
I wrote seller what eBay told me: he needs to contact eBay

Response was:
hello friend only for you to understand the problem does not know why leaves only enter the value of $ 4 for shipping in the games category, the amount I am charging is exactly my freight cost for your address if you do not agree okay to cancel otherwise we can follow with the payment and shipping the product, just remembering that the description in the auction made it clear to just give your bid if you agree with this term ... I do not want problems'm just trying to be fair.


Now what? He could only enter $4 for US but could enter $22 for CANADA - sounds like BS. Besides that is NOT my problem. HE should have contacted eBay about it and I had written him to tell it to eBay, but he obviously didn't.

Thank you in advance for your time in reading and commenting on this.

Shipping & Returns discussion

I just listed an item due to start tomorrow for a seven day auction time.  E-bay has listed the estimated shipping time for arrival on October 8th.   That would be before the auction has even ended.  What gives?

Selling discussion

Sorry if I am out of the loop, but I just went to mail a "medium flat rate package" and the cost was up over a dollar increase. Did I miss something?? Did the USPS prices go up October 1, 2015 or is it a glitch in Ebay's system!! I hope the latter, postage is already killing sales!

Shipping & Returns discussion

Oct 2, 2015 1:38:48 PM PT

USPS cost increase? October 1, 2015???

I was looking over my seller page and there was a link to view Paypal transaction.  I followed the link that led me to my Paypal account and said a buyer had been refunded $119 for something that I had received positive feedback on and there was never a request for a refund.  To make matters worse,  the item was shipped to Italy.  I have tracking numbers showing the item got to Kentucky and then it shows it was undeliverable in Italy.  However no one notified me and buyer 's feedback is "Great customer care; fast shipment; excellent!!!!!!!"


Ebay says there was never a case opened so they can't do anything about it.  Paypal says the money was refunded.  My Paypal account says it was refunded.  Paypal has backed me up twice on this.  Ebay refuses to acknowledge what happened because there was never a case opened.  I have spent three hours on the phone today with Ebay and couple yesterday with Ebay and Paypal.  I don't know what else to do.  Please help. 

Shipping & Returns discussion

Oct 1, 2015 7:03:14 PM PT

Ebay Refunds by Mistake Help

 So my "buyer " made a counteroffer which I accepted then shipped-Ooops the guy thinks I tricked him into purchasing by shipping before he paid. OH BOY! I tried to explain that his good feedback let me trust him and that mailing quick was just a service and convienience. The contract was made by HIM and he tricked himself by not knowing what all this fancy bidding was all about. I told him that my deals are never tricky and that all he had to do is return the purchase. So now my good deed has been thoroughly punished and the poor guy still maintains that I tried to trick him and so " I was going to buy it but now I never will" OMG is there some sort of informational candy gram that could gently educate a buyer without incuring wrath and negative feedback. I always accept returns-  no  matter what. I just don't want this guy to continue to misthink the bidding/offer process and hurt himself or others. What say you?

Selling question

I sold a human hair wig recently to a buyer.

I had a conversation with them through eBay messages for an ongoing of four days before they decided to purchase.

I answered all their questions regarding the item and even the price and whatnot.


They decided to purchase two days ago, the 29th of September and I shipped the wig.

The tracking states that it left my local USPS facility and its on the way to the destination.


I received a message today from the buyer stating that they want to return the item when they get home which is on Monday apparently, for a refund due to them being in the hospital after a miscarriage and needing the money for medical bills. Call me rude or whatnot, but I honestly do not believe this story.

I stated that I do not provide refund/returns in large size font  in bold lettering at the bottom of the description along with on the listing.

I know the horror stories of eBay siding with the buyer and whatnot, but this isn't a case where they don't like the item or the item isn't as described.


I am aware of the buyer may leave me negative feedback, which in this case I honestly do not care because that was the last item I had for sale and I don't plan to purchase or sell on eBay anymore; so please do not mention the risk of receiving negative feedback and whatnot.


I'm planning to message them back kindly stating that I do not accept refunds/returns and that I directed them to read my description (which includes the large bold words of "no refunds/returns" before their purchase.


Is there a better way to handle this kind of buyer?

Thank you everyone in advance.

Shipping & Returns discussion

Have a bag that someone wants to return.

Ebay giving away defects like Haloween Candy makes me hesitant to accept it. 

How can a bag "not Fit" ? The strap on the Coach is not adjustable - yet a 21" drop was stated in the listing. It is a cross  body bag.


This bag is becoming like the plague to me. This will be the second return. The last one claimed it smelled like cigarettes - impossible it was in A/C storage for 5 years. 

Seriously wondering if ebay is worth the effort. 


To return ? Do I get a defect? 



Fashion discussion

Have a bag that someone wants to return.
Ebay giving away defects like Haloween Candy makes me hesitant to accept it.
How can a bag "not Fit" ? The strap on the Coach is not adjustable - yet a 21" drop was stated in the listing. It is a cross body bag.

This bag is becoming like the plague to me. This will be the second return. The last one claimed it smelled like cigarettes - impossible it was in A/C storage for 5 years.
Seriously wondering if ebay is worth the effort.

To return ? Do I get a defect? I have had to fight defects I have been given - one said they did not receive a package - I had a signed receipt from two weeks before they complained. My error was using lower cae letter in the tracking.  So amidst clearing it up in 10 minutes and guess what the guy had a signed receipt I still got a defect. Then there was the alleged buyers remorse - smell " issue. Still have one because a package was knocked about while being shipped by USPS and a candlestick broke- The buyer did not inform the post office and accused me of sending him a broken item. The box had a hole in it. He did not report it to the post office and sent it back in another box. I feel so burned. Have sepnt at least 4 hours with ebay getting this off. Lost my Power Seller too. Sigh 


Shipping & Returns discussion

Can someone help me identify this poster please. I boght it from local estate sales and I find it very interesting poster so far. A man in poster seem like Asian pilot in world war 2? I would like to know what year is the poster and how much it worth selling for? Thank you in advance.


Collectibles & Art discussion

Oct 1, 2015 3:20:22 PM PT

need help identify this vintage poster

Is there a way to make a listing unseeable by the world expect for one buyer?  Or make it inseeable the the world - unless you input the item number?


I am asking because sometimes I have someone interested in an item that is unsold.  What I have been doing is relisting and they go out and grab it.  



Bidding & Buying discussion

Oct 1, 2015 8:11:39 AM PT

Listing Question - Making Unseeable


I have bought 1 item from one seller. Item arrived damaged. I complain and opened return request on eBay.

After few days, seller refunded me my money without re-sent, and that case was closed..

Now in my account I see a message that I have unpaid item.

How to remove that message, bc I have payed for that item earlier, complain, end seller refunded me money.

Best regards

Member To Member Support question

Oct 2, 2015 7:11:02 AM PT

unpaid item

I am getting slammed with UPC and MPN error codes while trying to upload listings via Garage Sale. I have the most current version. I am pulling MPNs and UPC codes directly from packages.  "Does not apply" doesn't help. 80% of errors are coming from action figures. 


Anyone else experienced this, and how did you solve it?


I am pulling my hair out. 


One thing I've noticed is that under the "Inspector" drop down suggestion box, I get a choice for MPN, but never for UPC.  I have to select "other", change it to "UPC", and enter the UPC code in the following box. Are you getting the same thing?

Is there just something here I'm missing?


Selling discussion

Trying to buy an iphone. Guy decided to contact me through email. Here's what he said:


For payment we will use eBay bank account. eBay will contact you on email with the Payment Invoice. eBay will contact us (seller and buyer) with payment and delivery instruction.
  You will have to pay eBay using bank account. The money will be sent to their holding account, and they will keep the money until you will receive the iPhone's. After they inform me that they have secured your payment into their account, I'll deliver the iPhone's to your address and pay the shipping myself. After you will test it, inspect it for 7 days and decide to keep it, they will forward the money to me once you have approved them to do so. If you won't like or if it is not as advertised, which I can assure you it won't be the case because this is new in perfect working condition the iPhone's will be returned to me at my expense and you get full refund from eBay.
  To register the deal at eBay I need from you these info: eBay user ID, full name, address, city, zip code, country and your phone number . As soon you give me these details I will register the deal and eBay will send us invoices.


Edit: Thank you guys. Seemed fishy to begin with so I doubt I would ever do it but thought maybe if he was using escrow.com it could be legit. The posting was on ebay for a very attractive price. He required that I contact him through email before buying. I can't find the listing at the moment so it's a good chance it has been removed. 

Member To Member Support question

Oct 2, 2015 12:04:39 PM PT

Does this sound fraudulent?


I listed a collector car and would like the model to be searchable, but it won't allow me to revise searchable items such as descriptive title. The model is only  listed as other. Any suggestions? I don't think the right people are finding my item, and I've had many comments from buyers that my car was hard to find. Please respond fast, 4 days left. Thanks in advance! - Roger

Member To Member Support question

Oct 1, 2015 2:22:46 PM PT

revise descriptive title

I was trying to clean up my sold items list and accidentally deleted an unpaid item.  I don't really anticipate payment at this point, but wanted to file a claim to get my final fees refunded.  Is there any way to correct this?  TIA

Member To Member Support question

Hi everyone. first, let me say what a wonderful feature the ebay community message board is. I've had some issues this past week with a non-paying bidder and the people i interacted with in the ebay community were very wise and helpful and cool, helping guide me thru these issues so that i didnt shoot myself in the foot!!! SO THANK YOU EVERYONE, IT MEANS A LOT!!!


Well, the non paying bidder never paid. She received a strike on her profile/account and i received  a "credit fee" or is it a "free credit fee"? idk. forgive me i am a noob at selling stuff. i love buying on ebay. Clikck, pay, receive item in the mail, leave feedback, done. But selling stuff is a whole different ballgame, wow!!!


On the item that particular buyer didnt pay for, it says "-$8.00" so minus eight dollars for listing fees. What i'd like to know is what that means and how it can be useful to me in future items for sale. If someone could just tell me, in a nutshell, what i do with it, or how they would use it, that'd be greatly appreciated. I try and read up on all the info here on ebay about different things but there are SO MANY!!!! Any ideas? Thanx in advance'


Again, Thanx to all the wonderful people in the eBay Community helping less knowledgable noobs like me figure stuff out! You people are heaven-sent!!! Smiley Happy

Selling question

Oct 1, 2015 7:06:21 PM PT

fee credits

I received a best offer on my fixed price listing. Does it include postage?

Selling question

Can I change from domestic only to international shipping(canada from USA), after a few items have been bid on already.?  I have a customer in Canada who can see one item from a news feed somehow but wants to see other items.    Is it possible to allow him to see my items to bid?


Thanks Pam

Selling question

Oct 1, 2015 8:11:16 PM PT

Can I change to international shipping

I live in the Dallas/ Fort Worth area and have had several first class shipments (3-13oz) take 10-11 days to deliver after tracking says that USPS has received it. It doesn't seem to be a distance factor as one was shipped Dallas to Arizona and still took 11 days. The tracking shows the packages being moved around 3-4 different USPS facilities within Dallas before it gets sent to its actual destination. All of the packages I have sent Priority flat rate have arrived within their time window. Is anybody else having this issue? 

Member To Member Support question

Hi everyone,

My paypal account was charged by ebay under the description "ebay seller fees and reinbursement". I had listed a few textbooks for sale, but this was not over the free inserstion limit. So why am I being charged? Could this be an amount that ebay takes from my sales? I was under the impression that, that happened immediately after the seller pays, but may be I am wrong. Do they collect their part at the end of the month?

Member To Member Support question

Oct 1, 2015 6:43:01 PM PT

ebay seller fees and reinbursement

I just sold an item to an International Buyer (from U.S. to UK) - the eBay info on Global Shipping Program is not very clear.  The Buyer wants me to send info through PayPal.  Wnat to be sure all is safe.  Any assistance from experienced global U.S. sellers would be appreciated.  Thank you, Paul

Member To Member Support question

Oct 1, 2015 8:49:43 PM PT

Shipping to International Buyers (UK)

The first time I returned something, I did it all from my ebay:  the shipping label was on half the paper that printed out.  The other half said to enclose that part in the box I was returning.  This time, evidentally, I took a left at Albuqurque because I couldn't for the life of me find a way to print a return label from ebay.  Finally opened an account with the USPS and did it that way.  But what about the little piece of paper that goes back to the seller in the box?  Is that NECESSARY?  Can I just return it with no note?  Help me Obi Wan.

Member To Member Support question

I received a return request from a buyer of a cell phone and he reported the item as "not as described" and said there was some damage to the frame. I had pictures of the phone and I did not see any damage when I shipped. He sent it back and there is a crack in the top frame. What do I do now? I don't know for sure if this was dropped by the buyer or it was damaged in shipping.  Also, I shipped with a label I printed right on Ebay.  Does the label come with any insurance if I didn't specifically request it?  What are my options now?

Member To Member Support question

I rencently sold an item on ebay, there were a few bidders that lost. I'm selling the same item again (as I have 3) can i contact those who didn't win and let them know about the new auction?

Buying & Selling Basics question

Oct 2, 2015 12:25:14 PM PT

Emailing/Contacting Bidders

I've been Ebaying for a loooong time and rarely do I have issues. However, Monday or Tuesday I used "Buy It Now" on an item. I haven't expected it the mail yet, but I paid immediately and there was no communiation from seller. I sent a message couple days later, no response. The item still wasn't updated to shipping  Sent another message... no reponse. Their feed back has two stars - of course positive  Listing dtates 1-2 day shipping from sale.  what can I do? its now been 5 days.

Member To Member Support question

Oct 3, 2015 12:14:31 PM PT

"Bought it Now" No communication from Buyer

I am an employee of FedEx and know the rates and can get a better discounted shipping price to send to my buyer. If I opt not to use eBay's shipping label to send my sold item to the buyer is there anything I need to do to ensure I am not charged by eBay? 

Shipping & Returns question

Oct 2, 2015 1:31:42 PM PT

Do I have to use eBay's shipping label?

I have a bidder sending a best offer but he lives in Guam.  Guam is part of the US although not a state, He says it is not a military base or address, He also says standard Priority should work. Yet I called the automated service twice and looked up the zip code 96xxx,


They all three suggested GUAM should be extra shipping minimum being $12.99 for a small box. (regular priority small box rate $5.99)/


Anyone have any experience? Its a small radio approx 3x6x3/4 inches. Thanking you in advance.

Selling question

Oct 3, 2015 3:43:09 PM PT

WIll standard Priority mail go to Guam

How do i report seller fraud? Seller listed multiple auctions for a splatoon Amiibo 3-Pack. 7 other buyers besides myself have already left negative feedback. The seller provided all of us with bogus invalid USPS tracking numbers and isn't responding to any of the buyers that also won an auction for the same item from this seller. I opened a dispute yesterday in the resolution center, but it says that I must wait 7 days (until October 8th) before I can escalate the claim to have ebay investigate. No response from sellers paypal email address either. Is there anything else I can do prior to October 8th? I realized something  was wrong once I saw 7 negative feedbacks that were recently left for this seller, all with the same complaint...bogus tracking number, item not received, and they too won an auction from this seller for the Splatoon amiibo 3-pack. Does the paypal resolution center require that you wait just as long? Will ebay or paypal do something sooner if i call them? I've been buying on ebay for over ten years and as many problems that  have come up, I've never dealt with this before. Unfortunately this will end up being the 1st negative feedback that i will have ever had to leave for a seller. Heck...almost 90 transactions and I've only even ever left 1 neutral feedback.


Please advise as to what I can do without having to wait a week.





Bidding & Buying question

Oct 3, 2015 12:38:50 PM PT

Report seller fraud?

Say your selling an item and the highest bidder retracts their bid does it go to the last highest bid. Even if it was at 60.00 then some outbid there highest bid of 68.00. Buut then they retract it. Will it go back to 60.00 or to 68.00??

Bidding & Buying question

trying to buy a cell phone - what if it turns out to be lost or stolen or still on an active account?  seller is not willing to disclose ESN for security reasons and is not taking returns - will ebay protect me?

Member To Member Support question

how long do  i wait before cancelling an order for non payment on an auction sale?

Member To Member Support question

Oct 3, 2015 12:15:41 PM PT

cancelling a sale