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The seller`s original description is  I quoted Used very little like new.


But what seller sent me was a nasty watch and full of dirt and scrach in the photos  .It likes The Gold Watch in movie pulp ficiton.


I opened a return request  and seller didn't responed  so ebay step in and aproved the return.


But now the seller didn't  admitted this at all ,blame all responsibilities on me and eBay , won't  refund me even I return the item and return shipping .


 And seller  just offer to sent  me the original  accessaries which he claims found after sent me the item.


How can sent these informations to ebay and other buyers ?





Bidding & Buying discussion

Oct 22, 2014 11:17:12 PM PT

Is 'like new ' mean nasty on eBay now ?

   I wrote a listing description. I spaced between each numbered description detail. I listed and then see that my paragraphs are all run together in to one paragraph. SO hard to read. I have tried revising 3 times and still I can't  make it list as I typed it. Could this be a problem with my Java? I'm frustrated and...can't figure out what's going on. PLease help. The item listing number is 121467693515. Thanks for any help.

Tools & Apps question

Oct 22, 2014 8:37:20 PM PT

What is wrong with my listing detail?

I listed an item for $35 with FREE shipping or Best Offer. Received an offer of $25 with the notation:


InfoShipping is not included in the offer price.


What does this mean? Is the buyer offering $25 for the item alone, without FREE shipping, and offering to pay for the shipping cost?


Or does it mean shipping terms remain as listed and are not part of the negotiated price either way?


I don't find any clear explanation of what is intended by this notation, obviously added by eBay. If the latter meaning was intended, it would be better worded as "Shipping terms remain as listed and are not a part of the negotiation."

Getting Started question

Turquoise ceramic urn? Can anyone help identify this piece & its makers mark? Much Thanks!
urn  768.jpgurn  265.jpg

Pottery, Glass & Porcelain discussion

I've been stocking up on some purty opening gifs, might as well start a Daily Chat! 


Nicobar Pigeon.jpg




Nicobar Pigeon



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Hello, This was purchased at the Brimfield antiques show and we're unable to find anything out about it. It appears to us, to be marked as a pound of silver. We even brought it to a local jewler who said he couldn't be sure either and was uninterested in purchasing it. Thanks


silver 1.jpg









Antiques discussion

Oct 22, 2014 7:43:54 AM PT

Thought on this possible silver statue?

Wow. Amazon is getting hammered. 21% down for the year and is reporting a "huge" quarterly loss and is expected to drop of 12% "more" on Friday. And some of you thought Ebay was bad. Do they have a seller message board there? There has got to be "more" anger there than here.

Selling discussion

I have been shopping for some Callaway golf clubs and ran across several listings. As I always do before bidding on an item, I try to research the seller to make sure they appear legit.  I noticed right away that this selller has HUGE feedback.  Then I noticed that the positive feedback many times were left from the same buyer.  I didn't think much of it at first because I've purchased multiple items from the same seller before.  But then it stuck out like a sore thumb to me that this happens over and over again.  On the sellers feedback page, when I view the items sold and then I click on the buyers hyper link I can see the % of bids with that peticular seller, most of the time it is 75-90% range.  So this seller is apparently covering their negative and neutral feedback scores with fake purchases.  This is also convienient for the seller to run up bids or maybe NOT sell some thing because the price was too low.  I've tried to report it but who knows if eBay will do anything about it.

Bidding & Buying discussion

Oct 23, 2014 4:59:58 AM PT

fraudulant feedback, seller boosting scores

i just purchased 3 boxes of old radio testing parts,, but i can't figure out what these 2 pieces are? help !!!

Selling discussion

Oct 22, 2014 11:56:13 AM PT

what are these? old radio testing parts



Can anyone please tell me how to close Ebay store ? I have opened it a few days ago but I didnt get any free listings yes I know Im new but anyway nowhere in the instructions does it say that you must be hare a whole century to get this limit.


Then I went to ebay.de open account and as a new user I have now 500 listings there, its a little weird but its true and probably I will stay there.





Selling discussion

Oct 22, 2014 4:41:22 PM PT

How to close store

I was contacted by Paypal today about a transaction Oct 7th. Buyer is trying to get the charge reversed, claiming she didn't buy it. But she did-she even left feedback! I provided the USPS tracking information and Ebay feedback information to Paypal but I don't want to get stuck with a loss even though she clearly received the item. Has this happened to anyone else? Wondering what my chances are..I don't want to take a loss and I don't want this buyer to get my brand new item for free!

Selling discussion

I just started selling on eBay a few months ago and already about feedup with all of this crooked stuff going on with eBay & PayPal.

Ever since,I started selling I always used eBay to print shipping labels.When ever a item sold I printed the shipping label in under 12 hours after buyer paid.Every item that I sold was in the mail with in 24 hours."Same day Shipping & Handling".

I learned today that eBay gave me a low rating for handling time.

Same-day or 1-day handling 5 of 8 (62.50%)This is wrong! All of my transactions was shipped within 24 hours.
91.30% of your transactions had tracking uploaded within handling time and validated by carrier

95.65% Tracking uploaded
(22 out of 23 transactions) Tracking uploaded within handling time 91.30% This is wrong!!!!All of my transactions was uploaded within handling time.
(21 out of 23 transactions) Tracking uploaded and validated by carrier 95.65%(22 out of 23 transactions)


Validated by carrier?What????!!!!!....USPS waits till the next day to scan their packages and I get low rated for USPS!!!Not right at all...

eBay is a big lie!Providing false information.Weeding is what eBay is doing.Weeding the small sellers out to make room for China sellers.


I see,PayPal announced their changing their 45 day buyer protection to 180 days starting Nov,18th.(PAYPAL ANNOUNCED)

eBay has not announced a word about eBay's Buyer's Protection Policy to -date.(EBAY HAS NOT ANNOUNCED A WORD)


Let's put this puzzel together,

eBay didn't make their profit goal this quarterly.eBay's ship is sinking.

eBay and PayPal will be splitting,parting ways starting the second half of 2015.

PayPal is saying bye,bye to eBay because,eBay's ship is sunk.

What other online platform alway's had a 180 day buyers protection policy.AMAZON.

In order for Amazon to accept PayPal.PayPal must change their buyers protection to 180 days which they did.

If you notice,eBay hasn't changed their 45 day buyers protection policy.EBAY HAS NOT ANNOUNCED A WORD.

All of us sellers may as well follow PayPal to Amazon..................





Selling discussion

So I'm bidding on an item and it keeps telling me Ive been out bid. Ive increased my bid amount a few times but the current bid price never changes? I've refreshed my page a few times . what's going on?

Bidding & Buying discussion

Am I correct? FVF is on total sale (cost of item + shipping) and there is also a fee on shipping? Are sellers being hit twice with final value fees???

Selling discussion

Oct 23, 2014 12:56:12 PM PT

Double final value fees?

My business on ebay has changed over the years.  I initially dealt only in computer type equipment.  Now I find myself selling more and more for friends and neighbors so prairiestatecomputers doesn't really fit.  Looking for feedback - change / don't change?


My Account question

In 15 plus years we may have posted 1 or 2 times but this situation is just to much fraud.


We have been a top rated plus gold seller for many years I think the account is past the 15 year mark now. We refund everything no matter what.  I describe ebay as a wild and sometime wonderful place to buy and sell from.  But then every few years eBay shows me exactly why we choose to put our energy into every other avenue other than eBay to grow our business.  

Why I refuse to allow ebay to become more than 10% of who we are as a business.  


This just happens to be on our buying end.  We purchase a Le Creuset pot that was described as new with a few scratches.  When it arrived that was not the case at all! The seller is brand new with no seller rating and only 126 feedbacks. Which we all know are fake postives as sellers are gagged when it comes to feedback.   MY FIRST MISTAKE, buying from a non rated seller!  


MY SECOND MISTAKE caring about the other seller. "We did not file against the "NEW" seller and open a case first".

We put the pot back into the same box, very well padded and returned it to the seller.  


We emailed and had a friendly exchange, fully expecting to get a refund and not have a mark against the brand new seller. The package was returned and a week later we had not seen the promised refund, we emailed and the issues started. The seller claimed the package was damaged in shipping and refused to refund.  We filed with eBay then with UPS. The seller refused to allow UPS to look at the pot and damage.  


This all ended with: eBay allowing the seller to keep the returned pot and our money.  UPS did not pay for insurance because the seller refused to allow them to see the damage. The seller is now refusing to return the pot even on our UPS account at our expense. 


So lesson re-learned:  Can you figure out where my money will be spent from now on???? 



Bidding & Buying question

I just sold something, and it turns out it was an international sale. I completely forgot I opted in to the global shipping program. Otherwise I never intended to ship anywhere but domestic. But now my buyer keeps asking for an invoice with the price plus shipping. eBay won't let me send an invoice. Also, I am confused as to whether I charge shipping just to the processing center (which is somewhere in Kentucky but can't find anything more that that), or do I charge anything more than the selling price of the item, and do they pay eBay for the international shipping? The buyer is in Italy. The item sold was an iPhone. It sold for 91.00. Somewhere the sold item shows a shipping fee of $22.09. I wish I hadn't opted for this. Then I might actually have my money by now. Please help!!!

Part-time eBay Sellers discussion

Oct 22, 2014 9:24:49 AM PT

Global shipping frustration

I can't see any details on the "return", but it looks like another SNAD claim in disguise. Of course, on a listing with NO returns.


AFAIK, the money was not refunded , and the buyer "closed" the return voluntarily.


However, I'm wondering if this will now count as a defect on my account, and if it does , isn't that a malicious seller attack?



Selling discussion

I put an item up for sale and put that the actual shipping cost would be added after the sale.  How do I do that now?  I can't find a place to actually add it and I look at the invoice and it is saying free to the buyer.  Help, please!

Selling question

Thanks in Advance! Any help is greatly appreciated! 


She's marked 16 and USA on her back. Hairline is also marked USA. She's all compo and 16 inches tall!

Dolls discussion

Oct 22, 2014 9:41:16 AM PT

Any Idea?

On my selling ID, I sold a new, sealed DVD and got this message from the buyer:


"For positive feedback, please send this ASAP and have the package marked "HANDLE WITH CARE" or "FRAGILE" as well. Note: If you can spare some cardboard, please put a piece in front and in back of the movie to help prevent damage during shipping and/or the DVD coming off the hub in the case. Thanks."


Does he want me to remove the shrink wrap and break the seal in order to do this?  Won't that open me up for a SNAD dispute?  


I've come here first to get opinions before contacting him.  If I ask him about it and he instructs me to open the DVD in order to package it as he desires, I am seeing two options:


1.  Do as he asks and risk a SNAD dispute for sending an opened DVD when the listing states new and sealed.

2.  Ship it as is and risk a negative feedback for not complying with his request.


Any advice?  Thanks in advance!


If it makes a difference, this is a $3.98 sale.

Shipping & Returns discussion

Oct 24, 2014 6:50:44 AM PT

Packing request from buyer. Advice?

Wanted to bid on item that is very difficult to find and only one seller has it... But I am leery because of zero feedback score...
Any thoughts?

Bidding & Buying question

Oct 22, 2014 9:24:34 AM PT

Seller has zero feedback..

Someone sold me a faulty item, and after conversation he "told" me that he send an other one for free but there wasn't a tracking number. He told me that I will have the new item in 15 days and it has been over a month(43 days) and item didn't arrived. I contacted him, and he told me that item may have been lost and he was willing to send me another one. After that he doesn't answer my messages and I don't know what to do. He is a fraught and he may've never sent the second item. 

Shipping & Returns question

Oct 22, 2014 11:05:46 PM PT

He sold me a faulty item, and dissapeared



Bidding & Buying question

if you've set a po box shipping restriction in your site preferences, is there a simple way to waive that restriction on a case basis for a reputable buyer choosing usps shipping to their po box (i.e. without revising the overall site preference restriction)?

there's evidently some way to allow this at the time of purchase if a buyer does something (which isn't clear to me)?

Buying & Selling Basics question

Oct 22, 2014 11:05:57 AM PT

po box shipping restriction

I sold an item yesterday afternoon. I shipped/dropped off the item at the PO this afternoon. That's one business day like my listing said.


As I was printing out the postage this morning, I see the buyer has ebay mailed me asking when i was going to ship the item. Apparently she bought an item on Wednesday and expected it to be on the other side of the country using parcel post (as stated in the listing) by the weekend. I ended up upgrading the ship to priority (im now losing money on the item b/c of this) in hopes.


Ive looked through her ratings of other sellers and she's neutreled other people on shipping time too......Anyways....Since she emailed me does that give me an automatic defect?

Selling discussion

Oct 23, 2014 4:22:36 PM PT

Did I Just Get a Defect?

Can anyone help me with this handbag? I think it may be a knock off idk? There is no number anywhere I could find on the bag.

Fashion discussion

Oct 23, 2014 11:44:02 AM PT

Help authentic or fake Burberry?

located a item (Polaris Ranger)on Ebay and Interested in biding or buying it so I became a ebay member. Seller does not have a Ebay email but did list a email in the discription. Shipping was also listed for only $16.75 which cannot be correct. if I buy this item and its never shipped to me do I have recourse?


Thanks, C

Bidding & Buying question

What happened to MY EBAY--SELLING Page?Active selling view has been removed.When I go to My eBay/Selling it takes me to (Selling Manager Summary).

The page is ugly all black & white & grey no color and doesn't show active selling view.What happened?Did eBay change something or is it my screen or settings.I can't find a thing anymore.Help?

Selling discussion

What are my benefits to having an EBay Store;  I currently list 100 to 200 items per month.  I'm allowed 400 listings per month with 100 free listings per month but all in auction style which only lasts a week.  If I open a basic store do I get my free 100 listings along with my 150 free listings for the store;  AND do the listings include Fixed Listings????   I'd like to list 200 fixed price listings per month....  For Free !!!

Starting an eBay Business discussion

I sold an item, but now I find out my husband gave it to my grandson and forgot to tell me.  The item sold, and I have to cancel the bid.  I would hate to have this show as a defect on my status, but I simply don't have the item.  Thanks:smileyhappy:

Bidding & Buying question

I have a user from another country asking me to remove several DVDs from their cases to save them on shipping. Since I don't have the DVDs listed that way and they were not won on auction that way (most are actually brand new), is that against eBay policy and if not, will I still be covered under Seller Protection? It seems as though I would not be covered if the buyer claims the discs were damaged during shipment or items sold as NEW were not sealed and new. If there is a policy somewhere on here that may deal with such a thing, I would like to read it. Or if someone could give me the correct answer that would be great. Thanks!


*Wasn't sure which board to select since this has to due with shipping and seller protection, so I just chose shipping.

Shipping & Returns question

Im on etsy and want to get noticed more by selling my handmade somewhere else as well is this allowed?

Selling question

PayPal provided their announcement last week.Why not eBay?

Buying on eBay will have two different buyer's protection policies?(eBay's 45 day and PayPal's 180 days)This is by far unfair business practicies eBay is conducting.If eBay,decides not to change eBay's buyer's protection policy by Nov,18th.This will result in buyers abusing,overriding eBay's buyer's protection policy by simply going thru PayPal's 180 day policy.Very unfair for sellers this is.


eBay bought PayPal a few yrs back.Basically,eBay has been PayPal for a few yrs now.Now,I hear that PayPal & eBay will be splitting,parting ways starting in the sceond half of 2015.Right after eBay announced the eBay,PayPal split.Days after,PayPal announced 180 day Buyer's Protection change.

Does any of this inforamtion bring you a clue on what's happening with eBay?Do I need to spell it out for ya?Shutdown sums it up.


Why hasn't eBay gave a announcement if eBay will be following PayPal's 180 day policy or not?Hello?


Amazon reported 20 % profit then eBay last two quarters.

What online platforms have a 180 policy?Amazon.,Etsy ect.

What online platform dosn't accept PayPal?Amazon.

What online platform's ship is sinking?eBay's ship is sinking.Just look at all the threads on this forum.Look at the lack of traffic/viewers/sales in the past 2 months.Buyers are gone.eBay's ship has sunk.eBay has tried everything they can think of to bring traffic.eBay sunk so low they was asking sellers to bring new sellers to eBay at $5 bucks a head.Buyers frowned on eBay's GSP costing to much..The only buyers on eBay is sellers buying from one another.



The fact remains,

In order for Amazon to accept PayPal.Is for eBay to split,part ways from PayPal.(eBay has announced by the start of 2015).

In order for Amazon to accept PayPal.Is for PayPal to change their Buyer's Protection Policy to 180 days to aline with Amazon's Policy.

(PayPal has announced they are changing to 180 days)Who has not announced a word about changing to 180 days?eBay.


The answer to this puzzle is clearly in black & white.

PayPal is saying bye,bye to eBay.By 2015 or sooner I see Amazon with PayPal.If not Amazon merging with eBay to help eBay stay afloat.


Buying & Selling Basics discussion

I've been selling and buying on eBay for a while and have seen all kinds of horror stories about cancelled bids and auction winners who don't pay. I've read about as much as I can stand on the "help" pages with minimal results.

Can I, as a buyer, cancel a bid on a current open auction that has been placed by a buyer with a new account and no feedback?

Selling question

Oct 23, 2014 1:06:04 PM PT

I want to cancel a buyers bid

Need help identifying artist.


Collectibles & Art discussion

Oct 24, 2014 6:35:10 AM PT

Need help with artist

An item I was watching had a Buy it Now and a Best Offer option on it.  I made an offer.  About an hour later the seller counteroffered.  I was off the computer for his counteroffer.  About 3-4 hours later when I saw the counteroffer, I went to accept but got the message that the item was no longer available because there was an error in the listing.  I also noticed that in that time that an identical item sold for more than his counteroffer.  A few hours later the item appeared as a regular auction.  I emailed the seller saying that I would have accepted his counteroffer.  He never got back to me and the auction ended the next day for about $10 more than his counteroffer.  When I make an offer on an item, the seller has 48 hours to accept and then I am obligated to buy it, but he was able to renege on his counteroffer after only an hour or two.  I didn't see any change in his description of the item between the time he listed it as a Best Offer and when he posted it as an auction.  There's probably nothing I can do about it, but it seems like bad form to retract a counteroffer for a dubious reason.

Bidding & Buying question

Oct 23, 2014 6:27:12 PM PT

retracting a counteroffer

Need some input as to the authenticity of this Coach, I will be  providing  3 more pics and some additional info.



Here are the outside dimension of this handbag: length - 11-1/4", height at teh middle 5-1/2"; depth - 4-1/4, strap drop 10-1/2 to 14-1/4" adjsutable in 1-1/4").


Thanks in advance for your input.

Fashion discussion

Oct 24, 2014 9:49:22 AM PT

Coach Handbag H2H-9026, Real or Fake???

A buyer just send me an email telling me that he wanted to purchase an item but when he tried to pay he received an mesage with "unable to accept funds". He said he bought recently via paypal with no problems. I need some help since I'm new on ebay,

Thank you

Payments question

Oct 23, 2014 8:30:16 PM PT

Unable to accept funds

A customer bought an item with 2 day shipping. To guarantee fast delivery I had item shipped right away. An hour after item was shipped, the customer gave me a different address. I tried cancelling item with postal with no success. I even contacted the postal facility and gave them the new address. However, the item was already in transit to the 1st address. The item has been delivered and was even signed by the name that was given. Now the customer is wanting refund because they did not get the item. The orignal address had the customers name plus ATTN:another name. The ATTN name is who signed the item. I contacted the customer with all this information. I am not sure what to do as they reported they did not get the item. Please help. I am new to Ebay and I am not sure what to do. I did everything I could

Selling question

Oct 23, 2014 7:35:07 AM PT

Please help. I am not sure what else to do



how do I ditch this  ?   When  I click my Ebay  on this account  I get selling manager.  On  my other account I don't get selling manager I get the old active selling page  which I prefer.


  I know it exists  because I still see it , but how do I change it?  It makes no sense to have selling manager  in an account with only  a few listings.


The other account has 100 listings active   you'd think they would have changed that to selling manager.



Selling discussion

Oct 23, 2014 10:24:49 AM PT

Annoying selling manager default view

I sold an item on Saturday. Immediately sent an invoice. Buyer didn't post payment all weekend so I gave him 2 days. On Tuesday evening I sent an email to buyer asking if there was a problem. He told me his daughter bid on the item and he does not want it. He cancels. I went to the sell page, and cancelled the order. Then ebay said I needed to refund the buyer. then ebay posted on my sell item that I couldn't resell it or relist it until the buyer confirmed that I had refunded him his money. I posted a note on my item that said no refund required because buyer never paid. It's now Thursday. What should I do?

Selling question

Can someone tell me the names of these tiny dolls. They are 3.5 inches tall, their clothes are made of rubber / vinyl. They have mattel on their backs

Dolls discussion

Oct 22, 2014 7:02:21 PM PT

Help with ID

What tags are acceptable to qualify an item as NWT? Are the makers sewn in tags alone enough or must there also be additional hang on or otherwise attached tags as well?

Selling question

An item I purchased was sent to the wrong address, a different city according the tracking.  I opened up a case in the Resolution Center to inform the seller the item was sent to the wrong address and that I wanted this item sent to me.  The seller responded saying that he would check into it and take care of it.


Then I received a refund.  I did not request a refund.  I do not want a refund.  I want the item.  It was mailed to the wrong address and I want it mailed to me.


What can I do, if anything, now?   

Bidding & Buying question

I just noticed my free shipping banners are gone and the listings no longer indicate free shipping- this is on both my pc & phone.

Anyone else experiencing this?

Selling discussion

Oct 24, 2014 7:25:22 AM PT

Free shipping disappeared?

Good morning community,

I have an issue that I am curious as to where others stand and if they have had a similar experience.

I recently purchased an item from a US seller in Louisiana, that turned out to be from an importer in China. 

I am a locavore and while I know a great many of my consumables are not manufactured in the US anymore,

I am willing to purchase items made in China sold by US vendors. I want to keep my dollars in the US, I don't want to spend my money in China. I have political reasons,religious convictions, and most importantly freedom of choice. I am allowed to be delusional, I am unhappy about being deceived. I want to return this item and the seller stipulates no returns. The listing stated it would be delivered via USPS, instead it came via International UPS. No way am I paying to ship this back to China when I thought I was buying from  US seller. I am unhappy with the quality of the merchandise and the deceitful nature of the transaction. This is my first experience of this in 14 years on eBay. Lately I notice a lot of sellers of electronics or health and beauty items that have strange user names and few feedback. I think the community has changed so much and the protections for buyers and sellers haven't caught up with all the scammers. Please help if you can, and sorry about the rant.


Bidding & Buying question

I received a request to ship an item via Fedx using there co. id  # for overnight shipping can I and if so how do I

Shipping & Returns discussion

Hello Sellers:  The last few days I have mailed 2 priority mail packages with eBay labels.  I did not think about insurance because I thought with eBay labels insurance was automatically included up to $100.00.  In checking the tracking on these packages, the USPS tracking says $50.00 insurance.  Did the eBay label insurance for priority mail change? If so, when?  Were we ever notified? Thanks for any insight.

Shipping & Returns discussion

I returned items to seller and she issued a refund. Now the items are marked unpaid , if I try to mark them as payment sent it says error that the cant do it , and try again later. Paypal says the transaction in my linl is invalid. How can I fix this,please help. 

Payments discussion

Oct 22, 2014 2:41:07 PM PT

Items marked unpaid after refund

Can a buyer open a INAD case after opening and closing a return? It is a bottom feeding buyer that wants free items. First they wanted a partial refund, or they were going to open a case. Then I get notice that they opened a return for INAD. Now I get a threatening email, they are going to call ebay if I don't send them money by morning. I replied "You started a return. You will receive a refund when the items are received." I then get notice that the return is closed and then a message telling me how they don't want to pay return shipping and be out any money. Funny thing is, I PAY RETURN SHIPPING regardless of case or not. He wants the items but wants money too.


Back to the original question: Can a buyer open a INAD case after opening and closing a return? Or was that his chance?

Selling question

I marked US shipping only, not knowing I had to ALSO go into settings and block international buyers until it was too late.

I have no problem shipping internationally, but the shipping cost will be outrageously expensive, at least $50. Can the buyer leave bad feedback if I charge that much? I did not specify any international shipping costs.

They also haven't paid yet, so could I cancel it quickly so I don't get bad feedback?

Shipping & Returns discussion

I've had the bad luck that items I ordered from a seller didn't arrive.

I got my money back, but now I have a whole bunch of unpaid items in my purchase history?

I find this a bit strange, how can i get rid of the unpaid items portion of my purchase history?

So far all I can do is hide them.




Shipping & Returns question

Oct 22, 2014 11:54:28 PM PT

Unpaid Items

hey guys,


I am intergrating stichlabs to my ebay listings. For it to work properly I need to change all my listings from untill canceled to 30 days. Is this even possible? And if it is can I do this edit in bulk?


Thanks in advance for the help! 

Selling question

According to my account, this is my selling limit:

"You can sell up to 750 items or up to $18,750.00 per month, whichever comes first."


As of this month, I can still list 140 items out of the 750, but I'm now being charged insertion fees.  Yesterday everything I listed was free.  I don't understand why there are insertion fees today.

Selling question

Good morning,


I tried to print a label this morning but my printer wouldnt print. I had to void the label and purchase postage w tracking at the PO.

My question (problem) is this :  Ebay shows the original tracking number and when I click on the ADD / EDIT link to go and correct it, it doesnt allow me to.

My only option is to ADD another one.  Is there a way around this. I dont want it to appear that buyer will be receiving 2 packages when in fact there is only one.



Shipping & Returns discussion

Oct 22, 2014 8:01:24 AM PT

How do I edit a tracking number?

Why did my custom header disappear from my ebay store? I clicked on the link to my store and the billboard I vreated is gone. I checked my other ebay store and it's the same!!! Now I can't even find the setting to edit it. Has this happened to anyone else?

Selling question

I opened an UPI and then the buyer contacted me.  I would like to just cancel this transaction now and move on without the UPI going through.  Anyway to do this.  Don't want buyer to get mark and I can just relist item.  How can I do this?

Selling question

I have an oil painting by Walter Firle titled THE FAIRY TALE and it says "Private Collection" on the back.

I bought the painting for $1 at a garage sale.

I'm new to art and I don't know how to tell if something's an original or a reproduction.

My painting has glass on the front covering the painting and its inside of a wood frame with some form of brown paper on the back of the painting.

It has the artists name on the rear and it says "Private Collection". What does Private Collection mean?

Also, how can you tell if something's an original or a reproduction without opening it up and damaging it?

I can't afford to pay an authentication expert.... expecially if it's a reproduction.

I don't know if I have a reproduction or an original. I'm new to art and I don't know what to do.

Its hard to tell if this painting if worth very little or worth a lot. I would appreciate any & all input.

Thanks for your time.


Collectibles & Art discussion

Oct 22, 2014 9:00:07 PM PT

What does PRIVATE COLLECTION mean on art?

If I got a Ebay store sub would the first 150 listings free include Buy it now only for Clothes items? Or do I have to pay for all the buy it nows I create?

Selling question

I have used Photobucket to host pictures for a long time, and today none of the pictures are loading on my listings.  They were there last night.  Anyone else having trouble?

Selling question

I just sold an item around yesterday, shipped it last night. copied the sent address down on the package which had


buyer's name

Ref #number

1850 Airport Exchange Blvd #200
Erlanger , KY 41025


and shipped it as that. I didn't know what this stuff was about with the Reference # and being shipped in the US while the user was in Canada but now I'm finding out that it's part of that Global Shipping program which I've heard so many bad things about. Damaged items, opening the packages, and over charging for shipping, basicly very unreliable, people call it fraud. So I've always knew to avoid it.


I tried tracking down the package with the my post office before it would go to ship out, but they weren't able to help (I was gonna try to ask the seller for his acctual address so I can ship it myself, If I were to get it back). So sadly, it's on it's way to the company it uses (Pitney Bowes).


This was a free shipping post, so I paid to ship it. Does that mean that this GSP will charge me their shipping fee, because I've only heard of the buyer being charged with their shipping fee.


And How is it charged. Deducted out my payment for the item? Ebay Invoice? Straight up charge my paypal or bank account randomly?


At this point, what should I do?


Is there a way I can get this item returned to me from them? I know sellers have gotten their items shipped back to them from them because of certain ciruimstances. Would I able to contact them and tell them to ship it back to me?


As you can probably tell, I'm very worried, anxious, stressed etc so if you know any answers to this please let me know!!

Thank you very much for taking the time to look at this.

Shipping & Returns question

Oct 22, 2014 2:33:47 PM PT

Global Shipping Progam help??

 Have tried to pay for a small purchase after successfully buying about 30 items this month with no problems.  But for some reason this item will not show as paid.   When I go back to site to try paying again a sign comes up saying 'critical error'.   Plenty funds available and no trouble at all thus far.   Can anyone help as I would like to purchase this item but don't know how else to pay.



Buying & Selling Basics question

Oct 22, 2014 10:05:44 AM PT

Payment not taken yet by Paypal

Can a buyer open a INAD case after opening and closing a return?



YES THEY CAN, because someone in ebay CS let them just now. 



Selling question

I accidentally marked a cancelled as paid. Now, My Ebay lists the item as "awaiting shipment." I looked everywhere and see nothing that I do to undo this because the drop down box info only regards the cancellation. I was wondering if deleting the item from my queue would make a difference. Any and all feedback is much appreciated. Thank you for your time.

Payments question

So I'm not sure if this was shilling or not, but a user who was registered or unregistered (I'm not sure) bid 4 times and raised up the price of an auction that I was bidding on. Upon clicking their member history I see that they are either now unregistered or have been unregistered and were able to bid anyways. I was under the impression that unregistered users could only participate in buy-it-now and not auctions.


They have 0 feedback total, 0 from the last 12 months, but have been around since August 2008. I understand why someone would not have any feedback from a year perhaps, but to have this old of an account and no feedback total at all of (0) next to their name?


So can unregistered users bid on auctions now? And if not and only registered users can, when they bid and then cancel their account or membership, why are their previous bids while registered still taken into account in the final price of an auction? Or are they?


Some insight would be appreciated into this registered/unregistered bidding shilling mess. I admit I may be paranoid but are there any warning signs here?






Bidding & Buying question

Oct 22, 2014 9:18:54 AM PT

Unregistered bidding?

Can anyone see this?  I posted twice previously about a glitch on my selling page and can't even find my posts now.  So, testing, one, two, three . . .

Selling question

Oct 22, 2014 11:00:18 AM PT


Cant find it

I give up

Is it still somewhere?



Selling discussion

Oct 22, 2014 1:51:57 PM PT

Where Is The Photo Html Board?

Please can someone check my listings and tell me if you my recently listed  - it should be two toddler dresses. I listed about 4 items this afternoon and I can't see them when I click view listings. They have no views either, I'm trying to figure out if they are showing up in search at all. Thank you.

Selling question

Oct 23, 2014 3:24:58 PM PT

Can you see my listings?

I have some cards I was thinking of listing on ebay but in the thousands listed I cannot find an exact example of what mine look like. Any idea where to search to find out if these cards are worth listing?  

Selling question

I recently bought a toner cartridge from seller nr 1 on Ebay. Cartridge arrived but didn't work in printer so I asked to return it. No problem. Desparately needing a working cartrdige I bought another toner cartridge from what I thought was a different seller (seller nr 2). The replacement cartridge arrived the same day as the new toner. Turned out that one of these had leaked badly. I emailed seller nr 1 who had supposedly sent the two cartridges saying that I was very impressed with his service and that two had arrived but one had leaked. He asked me to return not only the original bad toner cartridge but the leaked one as well. When I checked my purchased items seller nr 2 toner cartridge was marked as having been delivered. What? So now I am wondering why Ebay would allow such a practice. Separate boxes but from the same place despite the seller nr 2 having an item address as somewhere different from seller nr 1. I have emailed seller nr 1 asking for a further replacement. Is this common practice?

Bidding & Buying question

I'm not sure I'm finding the answer on the ebay site.


I have a buyer who purchased multiple items.  On all the items, I offered FREE SHIPPING.  Since I can send all the items in one box, it saves me around $10 in shipping costs. Is there a way to adjust the invoice and offer that savings back to the buyer?


Thank you.

Selling discussion

Oct 24, 2014 7:15:07 AM PT

Offering discounts for multiple purchases

Shipping & Returns question

Oct 22, 2014 9:29:59 PM PT

Can I exclude a state from where I ship to?


You have proof of posting to the rest of the world but you don't have it from UK to UK, WHY THE HELL NOT ,

I posted three seperate CDs last week 18/10/2014, 2 got there 1 diden't, The 2 that did game me very nice feedback, the 1 that diden't she is still waiting for it, I am going to type that by this tuesday if it's still not there i'll reamberse the full payment,And ask if it ever turns up then tell me.


 Ssarcastically yours Dave toady1960:smileylol:

sorry about the spelling misstakes.

Selling question

Oct 23, 2014 5:18:17 PM PT

posting from UK TO UK

A bidder emailed me on an item that closes  today and said they changed their mind and do not want the item? They asked me to cancel the bid but I don't think I can do that. What do I do?

Bidding & Buying question

Oct 23, 2014 5:45:28 PM PT

Bidder no longer wants item

Hello, I bought an item on ebay, it was an original xbox which was sold as working, and when it arrived, yes it turned on and everything but it would not read disc. I spoke with the seller and everything and he agreed for a refund. Its the first time I return something on ebay so I think it would be better if I ask for an advise. Do I send the item and then I get the refund or do I get the refund first and then ship the package? Also since I payed as PayPal guest I can't file a claim. Is a claim needed? Thanks for your help and time.

Shipping & Returns question

When editing a listing, sometimes HTLM appears and sometimes Standard Appears. What is the difference and should one be used over the other??? 

Tools & Apps question

Collectables prices have been steadily declining for several years now. eBay is not to blame, the economy is not to blame, actually NOBODY is to blame.


The fact is, people who remember and cherish these vintage items are dying off. The newer generations could care less about these "things" we consider treasures. All they care about is the newest iPhone, or whatever TECH they're in to. What is this new generation going to remember and long for when they get older? NOTHING... because there really isn't anything made to last anymore. EVERYTHING is made to be disposable and cheap. I just can't see the newer cars at a "Classic" car show in 30-50 years. They won't last that long.


So the collectable market is doomed, because today's collectables are falling due to interested parties declining, and the fact that when our younger generations get older and long for their past, there will be nothing there to be had.

Selling discussion

I have some cards I was thinking of listing on ebay but in the thousands listed I cannot find an exact example of what mine look like. The large uncut cards are very heavy card stock and the samples I see listed on ebay are # and these do not have any # on them. Any idea where to search to find out if these cards are worth listing?

Sports Cards, Memorabilia & Fan Shop discussion

So, basically, I won an auction for an xbox 360 game. I've done it many times before, and I pay right then and there to make it as easy and hassle free as possible.

However this time around, when I went to pay, it asked me to log in to paypal for more information, which I did. Then it said the recepient I was trying to send money to was unable to receive money and I was unable to complete the purchase.

Now I'm stuck with a auction that I won, and I can not pay for. How do I go about fixing this? I don't wanna get punished for an item that I can not pay for. I've messaged the seller and they have yet to respond after 3 days.

Payments question

Oct 22, 2014 10:19:51 PM PT

Unable to pay for item

Purchased item was totally destroyed.  So obvious was the damage that I havent even opened the package.  Should I take the package to the post office for a claim, or do I have to foot the bill for return shipping cost to the seller?


Shipping & Returns question

Oct 24, 2014 4:36:15 AM PT

Purchased item totally destroyed

On Sep 06, 2014 I purchased an item coming from China.  The estimated delivery was from Wed, Sep 24 - Fri, Oct 31.  I have been informed that I have a 45 day time limit to open a dispute.  On Monday the 20th of this month I attempted to do so.


That page informed me "It's a little too early to open a case" and I could proceed no further.  The next day, Tuesday the 21st. was the time limit.  I again tried with the same results.  It is now the 24th and past the limit as I understand it.  I still do not have my item and from the negative feedback left by many, (144 negatives in the last month), I probably won't.


My question is what will happen if I try to open a dispute after the 31st of this month?  Is the time limit written in stone?  Am I just out of luck?


Shipping & Returns question

Oct 24, 2014 5:27:30 PM PT

Dispute time limit.

Shipping & Returns question

I have the email addresses for the past 45 days of people who have bought items from me. But I only have two people who have subscribed to my newsletter/email marketing. Can I send a marketing email to all the previous customers who have not signed up for the newsletter? Thanks.

Selling question

eBay was working fine earlier, now I cannot bid on anything. It's not that I'm blocked, I enter the bid and click and nothing happens. Tried hitting enter and that does not work either. Also when I click to see pictures other than the first one, it wint change pics. It will highlight the, but it will not switch te the next photo.

Some sellers are gonna lose money tonight because I can't bid and who knows how many others are having issues.

Most other links etc. are working fine.

Technical Issues discussion


At least once a week I'll have a customer make multiple purchases in separate transactions -- because they don't know how to use their shopping cart, decided to add another item later -- plenty of reasons -- buyers do it all the time, ESPECIALLY now that "Commit to Buy" is on the wane. Until this week, it's been no big deal. I just refund any additional shipping they might have paid and upload the same tracking number for all the separate transactions.


NOW EBAY WON'T ALLOW THAT, which leaves me with the choice of telling customers, "Sorry but since you bought the items separately, I have no choice but to print separate labels and deny you combined shipping," or accept the strike against my Top Rated Seller status that comes from not uploading a tracking number that gets a scan.


I've been through a lot of changes on eBay that I didn't agree with and stayed silent, but this one is far and away the least acceptable. Or is it just me?



Selling discussion

I am new... Sold a few hundred dollars and want to use that money for future purchases. How do I access that money?


Buying & Selling Basics question

Oct 24, 2014 8:48:14 AM PT

How do I access received money?

A buyer just purchased and paid for 8 dvds just now. However, I will have to ship them in a box instead of seperate envelopes. How would I give each item a tracking number if I combine the orders in one shipment? Each item needs a tracking number so that paypal will make the money available in less time.


Thank you.

Shipping & Returns question



Two months old, but still very inspiring.  It's a long-shot, sure, but eBay deserves to be called out on this.

Selling discussion

Honestly I belive that EB is pushing out all the mom and pop sellers. We rely heavily on our income from EB. We have accepted the high fees and the non support for sellers. We are no longer relevant on EB. In the last 30 days with over 100 items I have tracked less than 800 views. We also have an account with Etsy...as of last night 10/23 we had nearly 3000 views on our items. We have branched out to other platforms to sell on the internet. 

I think EB is going to loose a huge income base when the mom and pop shops all close up. I believe these shop owners will no longer sell or buy with EB. I firmly believe that its not our fault folks...I believe EB is to blame for poor to nothing sales...



Bummed out....

Selling discussion

Oct 24, 2014 7:42:18 AM PT

Goodbye to all the Mom & Pop Sellers......

Hello All

Hope this helps someone out about selling on EBAY and dealing with PAYPAL.I sold an item through ebay.This Buyer contacted me through EBAY email inbox and requested that i send the item to an address in (indonesia)..I didnt think much about it as I had just a few day back sold an item to a buyer in that region of the world!!

  I shipped on Oct 8th..The buyer filed a dispute on Paypal on Oct 9th..I was out of town and didnt check my email..But Idid check Paypal and saw that my money was "pending"..Paypal could not look at my messages on ebay(even though they are the same company,EBAY has righs to see my transactions but PAYPAL cannot the other way)

  Fast forward to Oct 21st,I go to paypal to tansfer the money and it is GONE!!..All $1045 dollars of it!!!Calling paypal they (curtly) said I shipped to an address not registered to the Buyer..Transferred my call  to Ebay..They declined any protection because the account address of the buyer was different from the shipping address..I GOT SCAMMED!!:smileysad:


I would also suggest that EBAY refuse such transactions to occur(shipping to address other than on file)..Wishful thinking but I am sure it is possible technically.


I dont want to doubt all buyers but this incident just makes feel violated in a way..The feeling of getting cheated is tough to get over..

Going home to drink it off..:smileysad:


But if somehow this message is on top of the community boards,it will surely help ebay users





PS: I am scared now to think waht will happen when ebay and paypal split and we have to deal with 2 separate companies in case of disputes!


Selling discussion

Oct 22, 2014 12:11:17 PM PT

I Got Scammed

So a newbie buyer did a double purchase of the same $20.00 item 1 minute apart. He only wanted 1 item but for whatever reason ended up clicking buy it now twice. HE paid immediately for one and emailed me that the second purchase was an error. This happens to me at least 1 or 2 times a month without fail. Up until last week a seller can just cancel the errant transaction by going through Report A Problem and clicking on customer made a mistake. The customer would then verify and your fees would be refunded. Took about 10 seconds to complete the process.


Well some knucklehead at ebay decided this was to easy and now the seller has to call ebay customer service in order to cancel the transaction and have the FV fees refunded. And this is because the only way to cancel the transaction is to issue a refund to the buyer even if THEY DID NOT PAY!!!!! There are now only 2 options for canceling a sale. ONE, lack of inventory or TWO, issue a full refund to the buyer. Since I had the inventory the rep CONFIRMED that even though the buyer did not pay I would need to refund them the full purchase price in order to get my fees back. HOW CRAZY IS THAT!!!!!! I actually had to spend 5 minutes convincing her that what she was telling me to do was beyond lunacy. She put me on hold for another 5 minutes to consult with a supervisor. She came back on the line and told me that under the new policy there was no way to deal with this situation BUT would refund my fees anyway within 24 hours.  This could possibly be one of the DUMBEST ebay policy changes EVER!!!!!!!


It took me 25+ minutes to accomplish what used to take 10 seconds. All for a refund of $1.90 in fees. So ebay tied up a customer rep for 15 minutes, (I was on hold 10 minutes before anyone picked up) wasted 25 minutes of my time all for $1.90.


My guess is that ebay's thought on this is many sellers will not spend 20 or 30 minutes or more to get 1 or 2 dollars back. They must think that they will make more on non refunded seller fees than the salary cost of a customer service reps. What else could it be??????? 


Out of principle I will waste whatever time it takes to get my fees back. I hope other seller take the same attitude. Ebay will need a whole lot of new phone lines and customer reps.


Simply amazing!!!!!   

Selling discussion

A recent new buyer who purchased a dirndl, filed an INAD, and then closed the case after her husband (an eBay seller) told her she received the item as described, but was wearing it BACKWARDS.



Selling discussion

I'm pretty vocal on these boards, but the worst ebay can do to me is boot me off the boards. I'm not selling, so there is no consequence to me running my mouth.

The last time I got booted for 3 days, I had listed an item number while trying to help a member on the buying board. After I got booted off for 3 days, I followed the directions where it I said, if you believe this is in error then email a moderator at blah blah email address. So, I emailed and basically said..."You are banning me for trying to help another member who doesn't speak good English? Should I ban myself from buying too? ". Within 2 hours I got a reply and they reversed the ban and let me back on. Two hours after that I got kicked off again for 3 days for trying to "hide" a naughty word that sounds like sheet, but that's another story.

So, do any of you ever feel as sellers that you are at risk due to what you say here? Do any of you hold back because you don't want to draw attention to yourself or rock the boat? Or do you think no one actually reads posts unless a "bot" picks up some kind of violation? Or, do you just not give a sheet?

(If you all don't hear from me for 3 days or longer, you know why.....I'll be standing in the corner banned again)

Selling discussion

Oct 22, 2014 2:49:50 PM PT

Does your big mouth cause selling issues?

Tell me there is no problem with ebay!!!!  sales in the toilet for 8 months...down about 70% this year!  yesterday i have the most sales in one day in over 8 months...4 sales before 12:00noon!  Today, ZERO SALES ALL DAY SO FAR UP UNTIL 4:40PM EST!!!!  Streaky sales?   NOPE, MORE LIKE EBAY SERVER PROBLEMS I'D SAY!   Anyone else with PATHETIC SALES FOR THE PAST 8-9 MONTHS?  i'd swear on my life, my pathetic sales are ebay's fault but i don't know the reason for it!!!  either server problems, or they are intentially limiting sales for some unknown reason!!!!  Going to be moving on somewhere else really soon if this **bleep** keeps up but maybe that's what ebay wants!


Selling discussion

Oct 23, 2014 1:44:28 PM PT


Earlier this month, the free-relists option was altered, with no announcement, to offer only 1 free relist instead of 3.


Today's Announcement at least gives us a heads-up for changes coming on November 6:


Automatic relists no longer free.


If you check it off, there will be TWO automatic relists.


Not available for 1-day or 3-day duration.




Also, the maximum final value fee per item for non-Store sellers will increase from $250 to $750; that probably won't affect as many of us.

Selling discussion

Good day,


recently I sold Omega watch for 1500 USD on Ebay. The buyer denied delivery. After I provided tracking number, he admitted to have it (3 days already!!!) But immediately he wanted to return it, as the watch had rattle sound, hand was erratic and warranty card holder was missing (which was total lie, as watch was in perfect condition). As I discuss with Ebay, I was not obliged to accept such a return. Nevertheless he opened a case Item not as described. 

In case I asked buyer to provide me a video of damaged arm and pictures of package upon delivery, as an easy proof of his statement. He did not and Ebay favoured with him. So as I recieved the package, the customs called me, that I can check it before accepting. And of course - it was empty!!! So I took all the pictures from package opening (in front of police and post officer), recieved a customs report saying, that the package did not contain wristwatch and uploaded all this information to still opened case. I could not believed, that the Ebay closed the case in buyer favour!!!

As I wanted to appeal the case, Ebay wrote me an email: We know, how you feel, but sorry. I dont know, what kind of evidence should be posted to win such a case!!! Now my Omega watch was stolen, money as well and altough provided all the evidence to Ebay, they dont care at all. So that was my last transation on this portal and have advice to all, who are considering: never ever sell high value item on Ebay - they wont help you at all and the sentence about right case desicions is only empty phrase. Ebay is helping such a criminal individuals to act without any help for those who have been victimised. In real world this act is called accomplice!



Selling discussion

Oct 24, 2014 4:27:09 AM PT

Buyer returned empty box

I saw a post the other day for a Jump Rope.  Yes a simple Jump Rope...

This item had a BUY-IT-NOW price of $1.66 with FREE SHIPPING.



Now can someone please explain to me how can you sell an item for $1.66 and offer free shipping when it cost at minimum $1.93 to mail 1oz. and turn a profit?


How does this happen?  Even if I got those jump ropes for free I would have to pay at least $2.00 for everyone I sold!  This store had several items costing under $2.00.


Can someone shake me AWAKE?

Selling discussion

How do I know what type of corporation my paypal business account is under?

Selling discussion

Oct 24, 2014 11:17:41 AM PT

New paypal IRS Rules, type of corporation.

Any way to bid on an auction without getting snipped in the last millisecond ? Not only do you lose the item , which if you knew in advance you would be sniped you would bid higher in advance. The snipper ALWAYS gets it for pennies over you highest bid ! Going once, going twice....sold to the highest bidder.

Bidding & Buying discussion

Oct 23, 2014 6:09:53 PM PT

sniping and it it really an auction?

It's a great day to list that item someone else is looking for


If you have the product ebay has the buyers!

Selling discussion

Oct 22, 2014 6:53:26 AM PT

Good Morning Fellow Ebay Sellers

An item was purchased yesterday (Fixed Price Immediate Payment Required) and buyer sent a separate message saying they would like it shipped after Oct 29th.  No problem for me but does this result in a defect since I would be shipping outside my 3-day handling time?  I pay over-the-counter at the post office (no printing labels) so I am wondering if I should just upload an unscanned tracking number to play it safe (a number I would eventually get scanned once I get it to the post office).  I've never entered a tracking number until after it is in the mail so not sure if that would work. 

Selling discussion

Selling discussion

Oct 22, 2014 6:31:46 AM PT

5000 free listings again

How many fellow sellers have had this happen to them? Just got the following note from a buyer (a relatively new buyer who only has a feedback rating of 36) "Good day, I received the plaque and under inspection there is a chip on the toe of the woman holding the flowers so it is not in mint condition as described. I feel that it warrants a reduction in price. Please advise. Thank you." This is the second time in a month I have received a "I Want A Partial Refund" demand for a mint condition item - I guarantee that if I tell the buyer I will happily give him a full refund once I receive the item back, he will come back saying he does not want to return it but only wants a reduction in price. Of course THEY can leave negative feedback, But honest sellers CAN'T. We are truly at the mercy at these scamming crooks.

Selling discussion

Oct 22, 2014 5:03:31 PM PT

The "I Want a Partial Refund" Scammers

Today I got this message: The possibility of exposure to eBay.pl with the option of shipping abroad and the possibility of issuing foreign eBay sites was permanently disabled because of failure to meet the minimum requirements for standards of customer service, so please accept our decision.

What does it mean?

I will not be able anymore to sell on ebay.com?

I will add that for Month of global indicators I above standards

if there is anything I can do to improve not know atone to be able to sell on ebay.com?

because pl does not even have a category of objects which he wanted me to sell

HELP !!!!!!

Selling discussion

Oct 22, 2014 2:36:37 PM PT

my acount is blocked


Or do you skirt the issue when people ask what you do?


About five years ago I stopped talking about eBay because more than a few people told me they got screwed by this seller or that. I've gotten funny "you must be a loser" looks enough times to stop revealing I'm a Seller. I've overheard eBay as the butt of jokes.


What's your experience?












Selling discussion

Im going in circles trying to report a person whos harassing me with email after email. It just give me the Discussion Forum link and then takes me back to this link




Please help. This used to be easy.

Selling discussion