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Is this a trick question from ebay?


If I click no or I don't know, will they do something to me?


Also, what happens if I click the box that says "I am having more success selling through other channels..."?


I don't know...I just have an urge to click it as they've done nothing but frustrate me to no end.


Does anyone at ebay even look at these ebay surveys?



Selling discussion

Nov 24, 2015 1:16:14 PM PT

Trick question?

this is probably the 4rth time i have found a piece of glass made by this maker.

all the other pieces were also miniature (3 vases) but not as tiny.

it is the same signature and it is not that old. this one is dated 1990...

the sig will not show in pics.

and of course i have never been able to make out the sig.

i sold all the other vases for decent money for what i remember.

so this time i decided to post pics here hoping for a maker's id.

the bottle is about 1"+ tall (tiny).

the finish is iridescent.


the last letters could be RY... the beginning might be St (for Saint?)....






Pottery, Glass & Porcelain discussion

30-Day Summary
Total bids: 9103
Items bid on: 7303
Bid activity (%) with this seller: 99% Help
Bid retractions: 7
Bid retractions (6 months): 81

Selling discussion



Good morning everyone.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

ceramic shot glass? Why the spoon? Any ideas?






Selling discussion


I just wanted to double check and make sure that this Gucci bag is authentic.

Also are the insets alligator or crocodile.

Any help is appreciated.

Thanks ~ Walter






Fashion discussion

Nov 22, 2015 8:12:31 PM PT

Help with a Gucci Leather & Croc Handbag

This is the first time I've been presented with this problem for antique paperweight glass eyes.  The eyes were loose inside the head (but still in the plaster).  I worked with them to get them in place, and noticed this white film.  I thought maybe the eyes were cracked or broken, but they aren't.  I used cleaner to remove it.  The eyes stay clear for about 10 seconds, then this white film reappears every time.  Does anyone know what this is?  Is there a way to repair them or will they have to be replaced?  Also, anyone recognize the mold or maker?  It's a belton type with solid some and stringing holes in the head.  Only marked with a "0".  Found her with a box lot of antique doll heads. :-)  Thanks so much for any help!  Fog.Eyes.CMSonnenberg.jpg

Dolls discussion

this is ceramic but where is it from


Jewelry & Gemstones Board Group

I have these three sterling bracelets and I do not know how to describe them. I don't think they count as cuffs?



Jewelry & Gemstones Board Group

Nov 23, 2015 9:13:55 AM PT

How to describe these sterling bracelets

My 95 years old aunt says it's gold plated, and it was worth $5000 about 20 years ago.

Any info will be greatly appreciated,









Antiques discussion

I bought this sword at the flea market this past weekend. Seller said it's German and about 150 years old. Just hoping someone can decipher the markings for me and tell me more about the sword. It is fairly short measuring just about 24 inches long from top of sword to bottom of scabbard.

Thanks for any insight you can provide...

Collectibles & Art discussion

Nov 22, 2015 7:34:10 PM PT

Help ID markings on old german sword

Has any one else had trouble with getting information about someone on EBay who you know is copying your product?

5 of my charms have been remoulded fom one of mine and are now being sold on EBay. They are not helpful, as charms are not copiwrighted as it is too expensive and the tiniest change to the pattern makes the copywrite obsolete. We have tried to get someinfromation to who is doding this and the person selling on line will not help. The English Police have suggested that I get your help. I need someone to contact me that has bought one of or more if possible of the charms. They are. The acorn. The mouse that ran up the clock, Noah's  Ark, Ship in the bottle , Genie in the lamp.These are my charms and I can prove it if I have the copies.  The other charms in the picture are not mine but I would guess that they have been rippped from someone elses sight. If you can help me I would appraciate it as I know no one in Britain, or overseas to ask. This firm will not sell to Australia or New Zealand which tells you they know they could be in trouble.

Here is a picture of their sight. Thank you in advance for your help, Charm affair or Jillian. other pictures are in www.gardones.co.nz

ekeystrading complaint.jpg

Bidding & Buying discussion

Nov 24, 2015 7:39:29 PM PT

Fraud , copying my charms.



Pacific Grove California


Good morning everyone



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Can anyone identify what kind of stone this is?  I'm not really sure it's even a stone, it might be a bead and it may even be plastic.  It almost looks like a flower with the ab rhinstone in the center.  Maybe some type of molded stone?  I was just wondering if it had a specific name.




Jewelry & Gemstones Board Group

Nov 23, 2015 8:15:18 PM PT

What kind of stone is this?

image.jpegCan anyone tell me how to describe this and what it is. Also can you translate the writing?

Pottery, Glass & Porcelain discussion

Nov 22, 2015 6:14:32 PM PT

What is this?

I have tried every KW I can think of for this sweater and nothing seems to come up in a eBay search.

Any help would be great

Sweater is by Toms for Target

Thanks Vanessa


Fashion discussion

If someone could help id this sword it would be greatly appreciated

it is 34 1/2" from the tip of the blade to the top of the helmet. The blade itself is 28" long. On the bar across the bottom of the handle it has KSP




Collectibles & Art discussion

Nov 23, 2015 8:39:45 PM PT




Scene from Petit Jean State Park in Arkansas where some students from Diane's school went for a break trip.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!


Jewelry & Gemstones Board Group

Nov 24, 2015 5:27:04 PM PT

help with description please

Anyone know the facemold on this My Twinn doll. Neck is 1996, body is tagged 2011. TIA~




 photo 112415 my twinn 001_zpsmejbvuki.jpg photo 112415 my twinn 002_zpsrhsotdv2.jpg

Dolls discussion

Nov 24, 2015 5:16:50 PM PT

My Twinn Doll Facemold ID?

Hi eveyone,


Can you all please help?


Below is an unmarked, but tested silver and gold sword or dagger hilt.


Any thoughts on the possible age, origin and type? -----> 18th/19th century U.S. Officer's???


Size approx: 5-1/4 x 1-3/4 in. Weight approx: 7+ oz. 


Thank you!









Militaria Collectors

Nov 24, 2015 9:15:21 AM PT

18th/19th C. Sword or Dagger Hilt?

Hello.  We just acquired a couple sports masks, but can't seem to figure out age, or even what sport.


Initially we thought baseball, but can't seem to find comparables that don't have a metal cage in the front.  We thought hockey goalie, but can't find any like these either.  We ruled out boxing and wresting, unless we did so erroneously.


These are horsehair stuffed leather, with a metal plate under the leather in the front.  They are full face, including ear protection.  There are no markings of any kind. 


Any information is greatly appreciated.DSCN2230.JPGDSCN2230.JPG

Sporting Goods discussion

Ja fick medelande från ebay 


Hej rudolf5092,
Vi skriver för att meddela dig om att vi har tagit bort ett objekt som du vann nyligen:
121818219674 - Mini Smart Själv Balancing Electric enhjuling Scooter balans 2 hjul Hover Board

Eftersom du redan har betalat för varan, behöver du inte göra något annat. Om ditt objekt inte har kommit ännu, bör det kommer snart. Om den inte gör det, då kommer du vill öppna ett ärende i vår resolution Center. Du kan lära dig hur man gör detta, plus hitta tidslinjer för att öppna fall på:

Mini Smart Själv Balancing Elektrisk enhjuling sparkcykel balans två hjul hover Board
Beräknad leverans: ons December två - Tue. 22 december
Linjetrafik: Standard Int'l Shipping
Artikelnummer: 121818219674
Transaktions ID: 1555502301002

Varför det fick jag??







 Ska jag inte får detta som jag köpte, ???

Hälsning  Rudolf 

Bidding & Buying question

I have tried every KW I can think of for this sweater and nothing seems to come up in a eBay search.


Any help would be great


Sweater is by Toms for Target


Thanks Vanessa



Childrens Clothing Boutique discussion

Here is the answer from ebay :



eBay eBay sent this message to (electronix001).
Your registered name is included to show this message originated from eBay. Learn more.
We were unable to refund you for your item  

Hi electronix001,


We're sorry there was a problem with your purchase. It appears that a resolution has been reached, so we won't be issuing a refund at this time. For more information, you can visit the case details in the Resolution Center.

Mini PC TV Box M8S Android 4.4 Amlogic S812 Quad Core 2GB 8GB XBMC 4K
Mini PC TV Box M8S Android 4.4 Amlogic S812 Quad Core 2GB 8GB XBMC 4K
Item # : 141782486250
Sale price: EUR 13.00
Quantity: 1
Sale date: Sep-23-15 10:19:51 PDT
Case #: 5090937361
Case opened: 01.10.15 21:31:29 MESZ
Case closed: 12.10.15 12:33:53 MESZ
View purchased item


Here's  details :


The eBay customer has sent you a refund through PayPal.
Final decision:
The case was decided in your favor and closed.
Reason for request:    article not received
Reason for opening of the case:  I have not received my product ever.
Definitely was a scam !!!  But where is the buyer protection ?
And details of paypal transaction :
Invalid or missing transaction code. Repeat selection.
What shall i do now ? Please help !!!!!!!!!!!!

Payments question

Can anyone help me identify the maker of this china shaving mug?  It is marked "Made in Germany" and it appears that the painter initialed the mark with a gold cursive L.   It's funny to me - the decorative paint does not go along the back of the mug, but stops abruptly at the halfway point - I've never seen that!  


Thanks so much!



Pottery, Glass & Porcelain discussion

Screenshot_2015-11-22-20-54-09-2.pngHi I have never seen these precious moments natively dolls before. Does anyone know how old they might be? Did they come with a creche?

Dolls discussion

Nov 24, 2015 6:13:26 PM PT

precious moments natively dolls

Looking for help please with a signed Satsuma vase.  Looking for age, maker, anything really.  Thank you in advance for your time and for any help!

Julie2015-11-24 001.JPG2015-11-24 004.JPG2015-11-24 001.JPG2015-11-24 011.JPG2015-11-24 014.JPG

Pottery, Glass & Porcelain discussion

Nov 24, 2015 7:54:18 PM PT

Satsuma Vase Help


To voice your opinion on the 2016 changes, and late shipping measurements, go to your seller dashboard and click the "tell us what you think" button at the top of the pop up preview page.


It will look like this.....



Selling discussion

Nov 24, 2015 8:39:39 AM PT

Ebay late shipping survey

Hello i need help with the artist and date of this karhula glass decanter. Any help will be appreciated. 1122151217.jpg1122151217.jpg

Antiques and Research

Nov 23, 2015 12:11:16 AM PT

Karhula art glass age

It has been 20-30 days since i raised a claim on ebay asking for refund or a replacement . Atfirst ebay did not reply so I contacted the seller and he asked me to ship the product back to him which i did and later when I called him up to ask what had happened about the item he told me to upload the shipping details on ebay which i did on the same night.

After 2 days of waiting for the response from the seller which he never did , I contacted him and told him that I want the replacement and I also told him i would be giving a negative feedback against him , then he threatened me and told that he will not ship the product until i giv him a positive feedback. 

I did inform this to ebay but no action was taken against him. Ebay has become useless and I think they dont have any authority over the seller so they are just emailing him and the seller never even checks his emails that is what i came to know after i mailed him about 15-20 times. Proof of caseProof of shipment

Shipping & Returns question

Lane or Drexel or ? Coffee table with matching end tables. They have a basket weave design on the fron of the drawers and a terrozo or marble inlaid pieces. No markings on them at all.




Home & Garden discussion

Someone possibly know anything about this artwork Thanks

This is done on wood It measures 47" x 23"

I think that the figures are mother of pearl

Someone did some quality work on this




Collectibles & Art discussion

Nov 24, 2015 5:26:37 PM PT


about 11 x 9 x 3.5. Thanks!



Fashion discussion

Nov 25, 2015 12:20:30 PM PT

Is this a genuine Coach City bag?

Hi there again. I have this piece that I think is from the Victorian era but i'm not 100 percent sure. Both locket and chain is unmarked, locket looks like it could be sterling silver and chain looks more like a silver metal although neither has been tested (just got them yesterday).


Tried searching for comparables on locket design pattern online but had no luck.  Because items are unmarked I tend sometimes to freak out not knowing anything about them and really don't want to assume what I think they are.



Any additional information will be Greatly Appreciated and Thanks as Always......










Jewelry & Gemstones discussion


Toys & Hobbies discussion

Can someone please tell me if this looks authentic? 

Its a Fendi skirt ..it has the hologram sticker on one of the label and the main label at the waist is brown w/ Fendi made in Italy. Even the zipper has Fendi on it but i'm still not positive about this item and was hoping someone could help me out. Thanks in advance.

fendi skirt 4 (649x1280).jpgfendi skirt 4 (649x1280).jpgfendi skirt 6 (1280x1046) (2).jpgfendi skirt 2 (900x1280).jpg

Fashion discussion

Nov 22, 2015 9:30:07 PM PT

Fendi Skirt Help

as I get my money back if I now say that the seller does not exist?Untitled.png

My Account question

Below is an unmarked, but tested silver and gold sword or dagger hilt.


Any thoughts on the possible age, origin and type? -----> 18th/19th century U.S. Officer's???


Size approx: 5-1/4 x 1-3/4 in. Weight approx: 7+ oz. 


Thank you!










Collectibles & Art discussion

Nov 23, 2015 2:23:33 PM PT

18th/19th C. Sword or Dagger Hilt?

Hello I am hoping to get some help with ID on this Wool flate woven rug. it is about an 8 x 5 foot. PB230002 (640x480).jpg

Collectibles & Art discussion

Announcements says that:

 Send Invoice to Buyer

Error The following critical errors have occurred: A system error has occurred. Please try again


My Account discussion

We have just acquired what we think is a Guan Yin statue. Not sure if it is made of jade, soapstone or something else. It is hard, heavy, smooth and cold. The statue has characters on the bottom that we would love to understand. Can someone help us interpret what the bottom says and what kind of stone this is carved from?









Antiques discussion

Nov 23, 2015 5:02:03 PM PT

Need help identifying Guan Yin statue

Brooch is marked 925 & 1MB. There is a mark below that I don't know? Any information on age, origin, maker would be very helpful.



Jewelry & Gemstones Board Group

Nov 25, 2015 1:50:59 PM PT

Help with mark on brooch

It's that time again.  In between baking pies, post 'em if you got 'em!  Keep the pictures smaller to speed loading, and as always please no live auctions.



Carnelian and or agate with basket weave carved accents - unearthed from a pile recently. This weekend stank, but hunting in my own house was pretty good.



Sean Connery lenticular charm. 


Joan Rivers.

Jewelry & Gemstones Board Group

Nov 24, 2015 9:50:47 PM PT

Forget the Pumpkin Pie, pass the Eye Candy!

I have these two lights, a corner light and I assume a tail light lens. I have not been able to figure out what these were off of. The corner light I think is for an old Toyota pickup, but mine looks slightly different from other parts I have seen. The part number is IKI 5173.


The lens I have no idea what it is off of. There is a metal plate inside that splits it in half. The part numbers are K 13294 and A 3361.


Any help would be greatly appreciated. I am usually good at this, but these two have me stumpped.



Motors discussion

Nov 25, 2015 12:05:45 PM PT

Need help identifying a couple of parts

Hello Friends, Any help on identifying the maker and age of this train? Many thanks.IMG_6898[1].JPG

Toys & Hobbies discussion

I have been searching arde, but haven't been able to locate it, maybe because I don't know how to add the tilde. The silver mark at the bottom right hand side says 'MC Ag 12g 61' . It is signed at the bottom left with Arde and the back says Arde made in Italy on one sticker and the other says 'Chez Moi Gioielli Via R Serafino, 12 Striano' . Anyone know about this company / artist? And a price reference? Thanks for all the help. 






 photo 20151125_151415_zpsppkejl5z.jpg photo 20151125_151336_zpsq1adlqgj.jpg photo 20151125_151318_zps6hnol8w3.jpg

Collectibles & Art discussion

ebay error

this error is wrong since I'm not trying to buy something edible.....

Any idea why this is happening?




Shipping & Returns question

Nov 25, 2015 6:08:40 AM PT

cannot buy plastic suprize eggs

Happy Thanksgiving!

I know I haven't been around for quite some time, hope all is well with everyone.

I have 2 pieces that I was hoping someone could help me with.

First piece is a pink Depression? glass bowl. I've only found 1 other one and the seller thought it was Anchor Hocking. But didn't provide pattern name. I've looked threw my referance books and didn't see this pattern. I'm starting to suspect it's a newer piece ?

The second item (while it does have some issues) I think is absolutley gorgeous (JMO.)

Any ideas on country of origin? Era?

Thanks to all who take the time to look.


Measures 9 1/4" across and stands 4" tall




Now my second item, is a tureen I believe. There is a notch in the lid for a ladel.

Stands 11 1/2" tall with the lid on, 12" wide handle to handle.






Pottery, Glass & Porcelain discussion

Nov 25, 2015 11:43:41 AM PT

Glassies Please Help ID Pattern

I need ot repace one of the "Candles", and havent been able to track down the color yet.  Ive gone thrpough Mr Stones but am afraid I may have missed it.


Its like a clear glass stone with a satin finish which gives it a nice glow.


Any ideas of where to look? Thanks!



weiss tree help pic.JPG

Jewelry & Gemstones Board Group

I've had approx 600 sales or so since I started selling and have never seen a buyer like this-10 negs/neutrals of their last 20 purchases. So I have a 50% chance of getting my first neg!

I upgraded (free) shipping on an item that could have gone first class (it's going cross country)-hope that makes them happy!

At least I won't have to wait as long for "their opinion" to hit my account!


Selling discussion

Nov 23, 2015 1:10:56 PM PT

Please Wish Me Luck With This Buyer!

People put stuff on for sale, and people are able to buy it  24 hours a day, 7 days a week, all around the earth, in different time zones. No specialized sale times, on and off switch, selling spurts, being controlled by the state, like a clockwork orange, or 1984. discriminating against certain sellers, trying to control buyers into buying from certain sellers, treating us like children. such control issues, such childishness, such evilness and incompetence. Amen Happy Thanksgiving!!!

Selling discussion

Nov 22, 2015 4:35:40 PM PT


I have this wanting me to download everytime i open ebay . smart_tag.js from secure-gl.imrworldwide.com


What is it?  is it safe?


Shows up only on main ebay page, when I refresh, open new window/tag, only happens on ebay

Using desktop pc windows 10






Looks like Ebay either fixed or removed that java script that wanted us to save or download smart_tag.js

Cause I no longer get the download message

Getting Started question

Well, I knew it was only time before this would happen again.  I had a big order, YEAH, from someone in China ICK.  Last time that happen they bought about the same amount of items and then all my Victorian Designs ended up in the China manufacting companies.  Once again, everything basically that is an art deco pin or brooch was bought in quantities, guess so they can be distributed out to everyone.  I don't know what to do, it is being shipped to some auto fabric dealer in California and her ID says China, her living place is China.  


Also she didn't ask for a combined invoice so she paid over 200 plus for shipping.  Which for some reason ebay won't call paypal anymore so I can't get any refund for whatever I refund back.  This has been a constant argument with ebay from the last 3 years.  They know it is wrong, they just keep doing it.  But here I am once again, having to ship to a US address and now my design that I keep finding and having made will be out there for the entire world, of course with free shipping.  Ebay told me I had to ship, since it was a USA address and that they no longer talk to paypal so no money back on the shipping end either.  I don't want to ship, what do I do.

Selling discussion

Good evening.  I am inquiring if TSR's receive a discount on shipping fees.  I thought I remember reading that on this board, but I am searching the help section on  ebay and all I'm coming up with is the 20% on fvf with same-day or 1-day shipping.  Can someone please advise if there is or isn't a separate discount on shipping fees?  Thanks so much in advance.

Shipping & Returns discussion

Nov 22, 2015 6:44:24 PM PT

Do TRS's get a discount on shipping fees?

That they were looking at my helmets on ebay and below my listing it says buy Zox helmets on Amazon ugh we are doomed

Selling discussion

Nov 23, 2015 9:41:43 PM PT

I was just told by a friend

I sell batteries on here, and we get a lot of orders daily for them. We handle hundreds of battery orders daily on multiple sites, so of course mistakes can happen and I always try my best to fix them. I recently had a buyer report to me that they were sent the wrong kind of batteries (they ordered AA, recieved AAA). This doesn't happen often, but I've experienced it enough to know what to do, and generally instances like these are dealt with quickly and everyone is happy. Of course, I accepted that it was our mistake for sending the incorrect batteries, despite having no proof, and gave the buyer a couple of options for rectifying the situation. The options were as follows:


1. Return the batteries (I pay shipping), and recieve a full refund.

2. Return the batteries (I pay shipping), and I send them the correct batteries.

3. Keep the batteries and recieve no refund.


The buyer has not opened a return case, and this has been purely through the messaging system. The buyer is repeatedly telling me that he "can't" return the batteries, that I'm playing a game with him, he doesn't have time for this, etc. etc. - generally just giving me a hard time. I keep telling him the only thing I can do is what I listed above. He is unwilling to send the batteries back in any way but still wants me to fix the problem- I haven't even asked from proof that he did recieve the wrong ones, as generally they just return them and whether they're wrong or not we give the refund. I'm beginning to think this guy has used the batteries and is just trying to get more money/free stuff from me.


What should I do? I don't want them to leave nasty feedback, and I've always been extremely accomodating when it comes to fixing problems with buyers but this guy has been going back and forth with me for weeks now about this.

Shipping & Returns discussion

I shipped an audio component in a USPS flat rate envelope, the buyer claims that it was damaged in shipping.


I put the component inside of plastic bags to protect from moisture then put it in a box and them put it in the flat rate bag. He claims that a 1/16" thick stainless steel face plate was bent in the mail. The item cost was $50, I told him to contact USPS and let them know what has happened because under normal circumstances this should not happen. He tells me that he is thinks it is my fault and will see me pay. My question is how do I get him to file the insurance claim when he refuses to? I cant see this happening unless the package was severely mishandled, therefor I deserve compensation for my item that was destroyed in the mail.


I do not think I have the original reciept for postage, will I need it?

Shipping & Returns discussion

Nov 23, 2015 2:24:09 PM PT

How to handle this?

Hello, I'm stuck in a loop with ebay support and don't know what to do, I need help.


Here's situation: I bought an item on ebay listed used (Electronics, computers), seller described it as "fully functional" in the listing. So I bought it. Item arrives, it's completely Dead on arrival. I messaged seller, and seller responded saying they agreed to issue me a refund if I send it back to them. So On good faith, I went ahead and sent it back. Seller confirmed he receieved it back, however he has not issued the refund to me.


I've never had this situation before and I tried opening a case to escalate it to ebay support under buyer protection but now I'm stuck in a support loop. I go to the ebay resolution center and click on "I received an item that does not match the seller's description.", then click the blue Continue button, and click on the listing for the item in question, and it goes "A return request is already open for this item." and just has a link to click on "View the return status". So I do that, and it says "If you have not agreed on a solution or the seller has not responded by Nov 23, 2015, you can ask us to step in and help." ... Okay? So I can't figure out how to -DO THAT-.  If I go back to resolution center and click on "Contact Us" (Blue Button on the "Select the item you need help with" screen at the bottom), it goes down to "Select the item you need help with." and just below that it says "To help us send your report to the right agent, please give us more details by selecting an item or entering an item name, item number, or a member's user ID. Follow the instructions to complete your report." So.. I click on the listing for the item again, and then it goes right to the same "A return request is already open for this item" screen, with the only option being "You can view the return status for more details."  Below that on the bottom under "Contact Options" it says "Please follow the options we've provided to resolve the issue." But there's nothing to click on to do it and there's no contact option.


Please, someone tell me how to escalate this? I've waited the alloted time on the return request, it's time, and it's been 6 days now and no contact from seller and no refund. I'm worried I'm going to run out of time and lose my $200 on this deal because I waited too long. But I can't find any other way to escalate this.. Smiley Sad Smiley Sad Smiley Sad Smiley Sad Smiley Sad

Bidding & Buying discussion

I list 90%+ of my items just using eBay's simple listing wizard.  And it works for what I need.  The problem is, on every single listing, I have to go in, select buy it now as my method, select free USPS First Class shipping, etc.  Is there anyway to make the listing wizard remember my preferences?  It would save a ton of time.   

Selling discussion

Nov 22, 2015 8:00:26 PM PT

Make eBay remember your listing preferences



I don't know why they show in my listing...  I didn't see them when I created it, or when I revised it, so I don't know how to fix them or just get rid of them.

Selling discussion


I had a van for sale. I received 11 bids for it from four different bidders, 3 of them had ZERO feedback and one of them had a feedback of 1.  The winning bidder, of course has not paid the deposit and has not responded to any of my emails.  So now, I have to wait for eBay to give him 7 days to pay (which he won't) before I can relist it and get my Final Value Fee refunded.


How can I prevent this from happening? All of the 0 feedback bidders were from brand new accounts as well. Is that just some strange coincidence? Of course not!  I'm pretty sure that none of these bidders actually planned on buying the van. I'm sure they all had some sort of plan to try to scam me out of my money. One of the bidders was from California, and the van (which needs to be towed) is in Connecticut !  





Selling discussion

Nov 24, 2015 6:36:14 AM PT

Problem with Zero Feedback bidders

Ebay for New Sellers a 21 day hold to get paid Ok so not fair we as sellers ships items in 3 to 5 Days and to hold payment for 21 days is so not fair.Reality if I buy something and its not as described I will report it in less than 4 days.I thank a 7 day hold would be fair. Its like Ebay dont wont new Sellers.In truth not all on here wishes to sell 25 items a month.

Selling discussion

Nov 24, 2015 7:59:19 AM PT

21 Day Hold PayPal

I know that a buyer did it to me. He contacted me and offered me a price, that I raised slightly and we came to a deal. The item shows sold on ebay at the price that I asked and that he paid. I've since asked him how he did it, but he never clarified it to me. Any input? Thanks.

Collectibles & Art discussion

...after Christmas/all year long? I have some Christmas items listed (trinket boxes, figurines, art for example) that may not sell before Christmas and I'm wondering if I should continue the listings after, or pack them up til next season?

Thank you as always for any advice!

Selling discussion

Nov 24, 2015 5:31:59 PM PT

Do Christmas Items Sell...

Unable to print shipping labels.  Anyone else?

Shipping & Returns question

Nov 25, 2015 6:48:12 AM PT

System unavailable. Please try again later!

Say I'm over my free allotment, I then list an item and I pay the $.30 insert fee.  If the item doesn't sell and I want to relist, am I charged another $.30?  And if I am and the item then sells, do I get $.30 back or the $.60 that I've paid at that point?  Thank-you!

Buying & Selling Basics discussion

When I go to my list of items I am selling I don't want to have to go through hundreds of listings to find a specific one.

Also, why do so many people sell new products, but take photos after it's been taken out of its original packaging?  Why not just use the stock photos?


I'm also a bit surprised as to how slow this is going.  Amazon kicked off much quicker.


And why does it seem that ebay shoppers expect lower pricing than is reasonable and free shipping?


Thanks much!

Selling question

I responded to an email from eBay offering a $50 credit if I listed and sold a product. 


My product sold and I'm wondering if anyone knows when I would receive that $50 credit? 





Buying & Selling Basics question

Nov 24, 2015 6:02:34 PM PT

When do I receive eBay marketing credit?

I was trying to place a bid and once I click on confirm bid it will then say buyer does not have a linked PayPal. What does this mean?

Bidding & Buying discussion

Nov 23, 2015 6:42:10 PM PT

help a confused buyer

So im not sure what to do. Just got a Patagonia R4 from a seller that said "It's in excellent condition; no holes or stains--plenty of use left in this jacket." However i recived it and there was no size tag and the logo found inside the jacket that should say polartec windbloc only says polartec. I have no idea if this is indeed a real R4 or the R3. Its one of the older style ones. Seller doesnt offer returns and i thought of sending him a message. Patagonia said without the size tag that has a style number they can not confirm if its an R4 or not. So should i bother sending a message or just keep it? 

Bidding & Buying question

Nov 23, 2015 1:12:09 PM PT

What should i do? New to Ebay.

I bought a self balancing scooter from a seller in Hong Kong and it was a buy it now purchase. After I payed he shipped it the next day. A few hours later ebay sent me this email:


We're writing to let you know that we've removed an item you recently won:
************ - Mini Smart Self Balancing Electric Unicycle Scooter Balance 2 Wheels Hover Board
Since you've already paid for the item, you don't need to do anything else. If your item hasn't arrived yet, it should arrive soon. If it doesn't, then you'll want to open a case in our Resolution Center. You can learn how to do this, plus find timelines for opening cases, at:
We wish you all the best on eBay and hope your future experiences are pleasant and successful. If you have questions, please click "Help & Contact" at the top of most eBay pages.
If you have already filed an eBay Money Back Guarantee case for this item, the case has been decided in your favor and your payment has been refunded.


Does this mean I need to start an ebay money back guarantee now or after the items delivery date span?


Shipping & Returns question

I got a bad screen and I sent it back for a refund the seller has not yet giving my full refund back he asked for me to do a follow up on my negative feedback so i did and he hasnt answered any of my messages since then, ive tried getting help from ebay but it says i have to contact the seller first which i have and still nothing.

Shipping & Returns question

Bought a pair of brand new shoes, had for 3 weeks, very gently worn.  Soles show no wear, they fit great... problem is, during week 3 the side seam split open.


These shoes are defective and the seller is not being receptive to remedying the situation.  He told me his return policy is 14 days, including defective items, but his listing does not specify anything regarding defectiveness.


When I stated that his policy did not specify this, he told me that "Defects could be 1 month, 2 months, 365 days. It could be 14 days. Ebay's 14 day return policy is for all products, all defects."


While I understand defects could happen at any time, I think having the seam split out after 3 weeks of gentle wear is not acceptable.


I am planning on escalating this but would like to know if I even have a case.


Thanks for the help!



Shipping & Returns question

Does anyone know if these might be Madeira?  They don't look quite right to me.  Thanks!!

Selling question

Nov 24, 2015 1:06:49 PM PT


I had a buyer make an offer. I sent a counter offer for his price if he paid the shipping. The sale went through but it still has free shipping. Do I invoice him for the shipping?



Selling question

Hi need help identifying this amethyst stone can anyone help thanks!!

Jewelry & Gemstones discussion

Bidder made several bids, bidding up other buyers, then cancelled bids with excuse, "entered wrong bid amount", but did not bid again. I can't seem to find a way to report this bidder. I have blocked them from bidding on my items, but would like to follow through with eBay. Thanks.

Selling question

Nov 24, 2015 11:59:42 AM PT

how to report a fraudulent bidder?

Over in my selling account I had a question on one item that I thought would be of general interest - so when I answered it i made sure to check the box for adding it to the bottom of the description in the listing so that everyone else could see the question andthe answer. But shouldnt that happen right away? Ive been waiting for several minutes now and there is no change. I logged out of my selling account and into this one but when I view the listing from here it still doesnt show the Q&A at the bottom. Yes I hit Reload or F5 as well.


I guess I can add the Q&A manually at the bottom of the description as an addition - it alreay has bids - but I thought this would happen automatically if I checked the box for it. Oh  well.


Hey - wait -- does this not happen if the listing is ending? The auction has less than 8 hours to go.

Selling discussion

Nov 24, 2015 1:12:04 PM PT

Q&A not getting added to the listing?

I sold an item and it was damaged upon arrival. It was in its own styrofoam cut-out and in its own box, packed with packing p-nuts in another box yet Fedex still managed to break it. I have no problem with that part, I told the lady to request a return and print the label. The return shipping was about  $12.00. I don't even know how she did this but she sent it via USPS postage collect and my mailman knocked on my door and was shaking his head and said he needs to collect $67.00 for the package. He advised me to refuse it, which I did and called ebay to find out what to do about this. Ebay told me I should not have refused it as now it shows that it was delivered and that I must pay whatever the return shipping was plus the original cost of item,original shipping, the $12.00 label that was not even used. I was expecting to pay the $12 return and her original shipping and item cost but to add another $67.00 because the buyer did not want to go to Fedex is a little much. I wrote her and explained that I had to refuse it and to please send it using the Fedex label and she said she would try. I cannot believe that ebay would now automatically give her a refund before she even gets the item back to send it back to me because the 6 day window is in a couple days. She will probably just keep it and I am out the item. 

Shipping & Returns question

I received an email through eBay that says they are writing me on behalf of the buyer and they are requesting I send the buyer an invoice through PayPal due to site technical issues through eBay.

The buyer wishes to inform me they have every intention of paying for the auction but can only due so through paypal invoice.

Is this a scam?

Selling question

Hi, I have spent the morning trying to find an email address for ebay customer support to no avail. I bought something last night which went just below my maximum bid and paid for it straight away. When I got up this morning, I had a message from them saying: 

Sorry not willing to sell for this amount. I will have to check with my son who lives in New Zealand selling for him.

as well as a message from ebay saying the order had been cancelled as the item was no longer available. What happens here? I would have thought that if you put something in an auction without a reserve, be that ebay or any other auction, that you can't just decide after the auction has finished and the winning bidder has paid that you don't want to sell it for that amount; if there was a certain price you wanted you either put in a classified ad or set a reserve. Obviously, this costs more and I'd have thought they were now legally obliged to send me the item. I am currently in the middle east and not willing to spend a lot of money on my UK pay as you go mobile talking to customer support and can't find either live chat or an email address for them so hoping you guys might be able to help? I have been an ebay member for about 12 years now and never come accross this before; as a seller, I have certainly sold things well below what I wanted but thought I had no choice but to send the item. Frustrated with this to say the least!

Thanks, Gareth

Bidding & Buying question

I have opened an ebay store and it has been doing ok but since then my seller dashboard says my seller performance is below standard. I Print out my labels and ship out without any issues. Is there a way to get this back up to good standards ? Should i adjust my shipping timeon my items ? I notice tis happen when i converted over to a eBay store and wonder if going back to regular account status would fix it as well. I have had only 2 refunds due to items being broke during shipping. but i feel that most of the items i'm not getting any feedback is hurting me as well. I still think it has somethng to do with the shipping time and maybe a mistake i'm doing in my listings. thanks for the help i want to get my rating back up where there where last month but since the 20th it has dropped down. Ebay is now holding my fees until Item is recived and they never did ths before until now. Thnks for the help. 

Starting an eBay Business question

Nov 24, 2015 6:36:10 AM PT

seller performance dropped ?

I plan to cancel my store before December 1st. The sales are too low to afford 20 dollars a month. I'm in the hole every month. So, I paid Nov 3rd a 20 dollar store fee. Was that for November or October? I want to make sure because if I am going to owe December 3rd another 20...it's going to have to come out of my personal work check.

Selling question

Nov 24, 2015 11:06:37 AM PT

store fee


I purchased an item that was listed as shipped soon after but never received by me. I opened a case with Ebay and have waited the time and went through an automated call with Ebay that was confusing and left me with the question of "Is Ebay going to step in or what?"...What should my next step be? Should I go through Paypal now to get back my payment for item not received?

Bidding & Buying question

Have customer requesting an invoice with purchase of a preowned item. Is this standard? Is there a place to jelp create one?

Selling discussion

Nov 23, 2015 4:49:46 PM PT

Request for invoice

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