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Pottery, Glass & Porcelain discussion

Aug 24, 2016 2:24:26 PM PT

Need help with porcelain marks- Thank you

Please help with mark on elephant figurine

Thank you in advance

RegardsDSC_0018.JPGDSC_0023.JPG

Pottery, Glass & Porcelain discussion

Aug 24, 2016 1:27:20 PM PT

Please help with mark on elephant figurine

Hi, can any of the experts out there help me to identify this Waterford pattern? I'm new to Waterford and crystal in general and my research on the internet hasn't found a match yet!  The second picture with the red background may show the pattern a little better. Thanks in advance for any help!

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Pottery, Glass & Porcelain discussion

I am wondering why there is a discrepancy on the All Selling page on the amount of items I have up for sale. For a long time it was off by 1, as of today it's off by 2. Any ideas?

 

 

Item Count discrepancy2.jpg 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I see ebay has been messing with things again. I cannot get that screen shot to upload any larger. I hop you can read it. I has 55 listed under the Monthly Selling Limits section, but 53 under the Active Selling section. 53 is correct.

 

Selling question

Aug 25, 2016 11:57:11 AM PT

Why the discrepancy?

So I just went to upload a photo to a post, and it was very different.  I think it's an improvement on some levels because I can see the previously uploaded pictures much easier - it's only a chunk of it though.  And, I name my uploads so I wish we could find them that way because some look similar. 

 

Even the picture in the post has an enlarging function in the upper right-hand corner (and gives some poster history - but it seems random)

 

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Selling discussion

Aug 24, 2016 3:59:14 PM PT

New Photo Uploader for the boards

Wow! More than 550 comments in response to our plans to improve the discussion boards! First of all THANK YOU for your ideas, input, comments and overall engagement as we work to build the best experience for you. We are still working our way through the replies and responding to as many as we can. We are reading all of the comments and sharing them with the appropriate teams…so, again, thank you!

Among the comments, there are a few themes that bubbled to the top. One of which was the want and need for more eBay staff expertise and customer service on the boards. While the value of peer to peer discussion is at the heart of the discussion boards, there are plenty of questions and comments that are best suited for and addressed by eBay staff.

I am thrilled to tell you – we are making that happen –starting today! This is just the beginning of our engagement commitment to you – and as we get started we thought it would be helpful if you knew a bit more about us.

heidi@ebay is a member of the Customer Service team and will be helping alan@eBay on the boards answering Customer Service related questions as well helping with general inquiries as needed. While she is new to the Community team, Heidi@eBay has been working on the seller facing social media channels (Ebay for Business Facebook and Twitter) for the past two years.

trinton@ebay is also a member of the Customer Service team and will be splitting his time on the Community discussion boards and the social channels. This combination is great both for eBay and our sellers as it allows us to do a better job of listening to our Community – wherever they may choose to engage. Trinton@eBay is also an avid video gamer. J

alan@ebay is our new Community Manager – working closely with Heidi@eBay and Trinton@eBay. Alan has a background in Customer Service as well and joins us from the Community team in the UK. He’s been with eBay for nearly seven years and is passionate about you – the Community members.

griff@ebay.com is well, Griff. Smiley Happy Community would not be Community without Griff’s knowledge, his commitment to customers and his love for eBay. If you are new to the Community and have not had a chance to catch eBay Radio or one of Griff’s weekly chats, I encourage you to do so…you will never find a more sincere and engaged customer advocate. (Note, Griff is on sabbatical until mid-September.)

@focusoncommunity - that’s me - Karen. I head up the Community team overseeing online activities like the Discussion Boards and eBay Radio as well as offline activities like Meetups and Employee Engagement. You won’t see me on the boards as much as the others, as I’m working more behind the scenes to be sure the team has what they need to meet your needs. That said, please feel free to reach out to me with questions.

Now you know a little more about eBay’s Community team and we look forward to knowing more about you as well. The eBay Community has over 2 million visits each month – and we are working to make those visits as valuable and beneficial to you- our members. Our small – but mighty team – will be posting updates about the redesign and plans for improvement in the days and weeks ahead. In the meantime, please join me in welcoming our new team members!

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Building A Better Online Community discussion

Aug 24, 2016 3:57:47 PM PT

Our Community Team

They say tomorrow will be warm but dry, but the autoimmune barometer never lies.  Anyone got some eye candy to take our minds off the weather?

 

Sterling and crystal Creed rosary.

 

Givre molded glass rhinestone earrings.

 

White and smoky quartz monster bead necklace.  I restrung it with the original sterling clasp.  Weighs a TON, but I figure some crazy woman in Texas or Florida will go straight for it.  There's some iridescence in the white quartz too, making it just that much cooler. 

 

Jewelry & Gemstones Board Group

Aug 23, 2016 8:20:44 PM PT

Back into the Steambath Eye Candy Wednesday

Hello! I made an offer on this purse serial number is 021-5042.  The tag says Coach "Leatherware" but inside the logo is without the"leatherware".

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Fashion discussion

 Hoping your day is filled with all things good!!

 

 

 

Jewelry & Gemstones Board Group

Aug 24, 2016 4:01:29 AM PT

HAPPY BIRTHDAY CLEARSPHERE

I bought this vase from an estate yesterday.I cant find a signature but I got it along with a pair of Roycrofters candlesticks so I now it is original Does anyone have a clue of the maker as I want to price it fairly

It is 9 1/2 inches tall, all hand put togetheraugust24 045.JPGaugust24 046.JPGaugust24 048.JPGThanks, Lainey

Antiques discussion

Aug 24, 2016 12:08:10 PM PT

Hand Hammered Copper arts and crafts vase

Can anyone tell me about this cross (age?, special meaning, etc.).  It is not sterling but I think it is so pretty.  Thanks in advance.

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Antique & Vintage Jewelry by Design

Aug 25, 2016 11:52:48 AM PT

Can anyone tell me about this cross?

Could be the best buy of, Summer '16....   ???

 

Probably by: Faberge, A. I. Sumin or the like working in Russia during the early-20th C.

 

He was hiding at the top of a cabinet full of other goodies ( I see you! Smiley Wink ). 

 

(Carnelian/Cachalong/Gold/Rubies)

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Collectibles & Art discussion

Aug 25, 2016 11:55:38 AM PT

Absolutely Stunning!!!

This is what I see when trying to use it on my desktop. This post was done from my tablet.

 

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Selling discussion

Aug 25, 2016 7:42:43 PM PT

Your new uploader SUCKS...here's your proof

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Good morning everyone

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Dear all,

 
It's very URGENT situation, that's why I sending you email. 
 
I order shoes through your web site, but I have not received the item. I also sent 4 email to seller but they are not answering. It's realy URGENT for me because I have my wedding day next weekend.
 
Can you please let me know if it's possible to contact the seller? I'm afraid that I will not receive this shoes till weeding day and I had to buy new one.
Business information
Business: 深圳市华鹏鑫商贸有限公司
Contact E-Mail:  
 
 
Purchased From:深圳市华鹏鑫商贸有限公司
Receipt ID:0513-9902-8465-2122
 
Item #
 
Please be kind and let me know. This is all info about seller that I have.
 
Many thanks and best regards,
Tjasa

Bidding & Buying question

Aug 24, 2016 1:59:38 AM PT

urgent delivery

I've been with eBay for YEARS, but today I just opened my first store.  I'm starting off small... and hope to one day be successful enough to help me pay off my bills!!  Nothing is impossible!!  
                                ** CG **

Selling discussion

Aug 23, 2016 9:28:42 PM PT

New Store Owner!!

I need help with this silver coin. 1.1 grams(0.04 oz), 15 mm.

Collectibles & Art discussion

Hope you have a fantabulous day, Di  Cat Very Happy

 

Jewelry & Gemstones Board Group

Aug 23, 2016 7:54:19 AM PT

HAPPY BIRTHDAY B4B!!

Disclaimer by the Author: This Post is NOT intended to drive sales away from eBay in any way shape or form.

 

I was curious as to how we stacked up against competitive web sites and primarily their Search Results page layout.  On the following pics I searched for some power tools.  Please note the very last pic is just from a local online estate auction which is about a 2 week run then the auction ends so no tool search was done for that, just an example of a very simple auction style online platform.   This is not blowing smoke but I think the EBAY site stacks up pretty well against competitve sites.  The eBay site is identified while the others have been "sanitized" so their identity is not readily available.  These are from a laptop NOT a hand held device.

 

Selling discussion

Aug 24, 2016 10:23:41 AM PT

Stacking up against the Competition

 

Good morning everyone

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

 

Good morning.

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Good Day everybody, This is a glass beaded necklace,I looked for a similar one to see if I found a match and the brand by comparing the metal parts but no luck, is there a web page that helps on the ID of unbranded jewelry pieces by comparing the metal parts,The earrings are plastic  unsigned to, I have many unsigned earrings and look for a matching pair to add as a bonus,if anybody knows who made them it would be great to know,.any help on the ID or tthe age or origin of this necklace is greatly appreciated, THANKS!

 

Jewelry & Gemstones Board Group

The number leads to Linda Dano jewelry, but not to this piece.  That mark has popped up before, but darned if I can remember whose it was. 

Jewelry & Gemstones Board Group

I'm trying to decipher the signature on a watercolor landscape.  Any help would be appreciated.  TIA

Collectibles & Art discussion

Aug 23, 2016 2:59:19 PM PT

Watercolor Artist signature help

I have a soft sculpture little people doll that bears no tag or Xavier Roberts signature. However, she is identical to my other SS/LP dolls. she is 23" long, her fabric and stitching are identical to an original doll. she has large thumbs and her face is the same as another ss/lp doll. did appalachian artworks or anyone else make a kit for homemade dolls in the 23" length.? Please tell me what you think. Is she authentic?

Toys & Hobbies discussion

Aug 24, 2016 10:04:21 AM PT

soft sculpture little people doll

I don't know what to make of it. At first glance I'm thinking "Repousse", then I see how it was soddered. I'm thinking this is a Brutalist piece? Anyone recognize the style or can help describing this piece? It isn't marked. 

 

 

 

Jewelry & Gemstones Board Group

Aug 23, 2016 1:44:31 PM PT

Odd Cuff Bracelet

I'm wondering if anyone can tell for certain from my picturres whether this litttle vase is a reproduction.  Thanks in advance for any input.

 

Collectibles & Art discussion

I received this as a family heirloom and I'm looking for any information on the piece, maker, age, value, etc. It is about 20" tall and I think it may be Czeck.

Any help is appreciated.

 

 

Signature.jpgvase.jpg

 

Pottery, Glass & Porcelain discussion

Aug 25, 2016 11:18:21 AM PT

Help identifying cut glass vase

We also have this little spoon I too have searched foraugust25 011.JPGaugust25 013.JPGIt is 4 inches long

Antiques discussion

Aug 25, 2016 5:10:05 PM PT

another silver id

Anyone else having problems with bulk shipping today? Just spent the last 2 hours having to print my labels one at a time. No bulk shipping on eBay or Paypal.

 

Instead of the usual screen when I select all orders and hit "Print shipping labels" I'm getting the attached screen. I've never seen this before. Tried restarting my computer thinking maybe a weird occurance, no luck. Tried laptop, same thing, phone, same thing. Paypal bulk shipping tool won't work either...try to import all PayPal items and nothing...Anyone have a fix for this? I can't do this again tomorrow. It will literally take me 5-6 hours to print my labels if I have to do them all one at a time.

 

 I tried following the instructions on the screen shot ...log in to PP, etc...nothing. Just had to do every label one..at...a...time. I have about 20 people that won't be getting their orders on time now.

 

Mark@MCD

 

 

 

 

 

 

 

 

 

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Shipping & Returns question

Aug 25, 2016 3:43:14 PM PT

bulk shipping not working today?

Sorry I posted in the wrong place. I have moved my question to Collectibles & Art. I don't know how to delete it from this board. Smiley Happy

 

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Selling question

 

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Selling question

Hi I am hoping somebody on this board can help identify this baby doll i have. I cannot find a maker on her. She is vinyl rubber and has looks like glass sleepy eyes. Her hair is original and in great shape. She still looks great. Hoping someone will recognize who she is and age. I have posted in the toy section but nobody is chiming in Thank you in advance.

Collectibles & Art discussion

Aug 23, 2016 5:19:26 PM PT

Help Identify Baby Doll

Home & Garden discussion

What's going on - I've tried 2 different browsers and the section for uploading photos is just completely blank.  I list often and this isn't normal.

 

 

 

Screen Shot 2016-08-25 at 1.20.41 PM.png

Tools & Apps discussion

Aug 25, 2016 10:25:42 AM PT

New listing - cannot upload images!

Excuse me if this is double posted.  I have no clue about this.  It is a handmade paper sketchbook with an image of Diego Riveras "Flower Vendor" on the front and a "Tempus' rabbit with pen logo.  I can find no comprable.  And the Tempus logo is a total dead end.  The book measures 7.5" by 7".  The paper inside is white but a little discolored.  The twine binding looks newer an may have been replaced.  Any help will be appreciated.  Thank you in advance.

 

 

 

 

Collectibles & Art discussion

There are three framed pictures/arts. I don't know whether they are original or not. They look good but I would like an estimate on them so I can decide whether I want to list them. Thanks.

 

Collectibles & Art discussion

Aug 24, 2016 8:02:15 PM PT

Any idea on the value of these Korean Arts?

I have searched Tiffin and it has not helped me too much. Does anyone know who made this, is it a whiskey glass, and what is the name of the design of the gold band? Also, what color is this glass? Glass measures 2.5 inches tall and 2.25 inches in diameter across the top of the glass. There are 11 panels. Thank you!

Pottery, Glass & Porcelain discussion

Aug 23, 2016 6:05:59 PM PT

Elegant Glass Help with ID

Here are two bugs.

Screenshot from 2016-08-25 20_44_04.png

 

And my Watch list items have wrong shipping fees

Bidding & Buying question

Aug 25, 2016 4:57:22 PM PT

inconsistent search results

Hi I am hoping somebody on this board can help identify this baby doll i have. I cannot find a maker on her. She is vinyl rubber and has looks like glass sleepy eyes. Her hair is original and in great shape. She still looks great. Hoping someone will recognize who she is and age. Thank you in advance.

Toys & Hobbies discussion

Aug 23, 2016 12:58:31 PM PT

Need Help To identify Vintage Baby Doll

ANY suggestions 

eBay Mobile App - iOS

We have this set of 4 siver berry spoons and I cannot find this mark anywhere, dos anyone recognize it?

 

Thanksaugust25 023.JPGaugust25 030.JPGaugust25 025.JPG

Antiques discussion

Aug 25, 2016 4:35:08 PM PT

Silver mark

I think this is called a nut bowl. Pattern looks like it has strawberries on a vine. 6 3/4" x 2 1/2" thank you for any help.100_0891.JPG100_0892.JPG100_0893.JPG

Pottery, Glass & Porcelain discussion

Helping out a friend identify some items from his mothers estate. Looks like a clay fired glazed vase with intials that look like I R? Not sure if this is a identifying mark or just the initials of whoever made it. Any info would be appreciated before it ends up in the garage sale.

 

035.JPG039.JPG

Pottery, Glass & Porcelain discussion

Size 38x38 framed. appx.

Board on Back, Signed on back Ron Agam

Frame by Eli Wilner Co.

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Collectibles & Art discussion

They are a medium brown wood with a much different face area than I have seen anywhere. The face area is a blonde wood with a circle see through spot in the middle with a rams head. Thanks

Sporting Goods discussion

 

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Home & Garden discussion

Aug 25, 2016 10:53:57 AM PT

Help identify estate rug 10' x 7' 10.5"

I bought an item with FREE SHIPPING.

 

freeshipping1.jpg

 

Then I received an invoice that included US$ 3.00 shipping cost.

invoice1.jpg

 

This must a bug in the eBay system. I refuse to pay on principle.

I contacted the seller. No answer. I Wanted to contact eBay too, but the 'contact' process is driving me nuts. Seems totally designed to discourage you to contact support personnel.

Anyway, now the seller has opened an unpaid item case. Again there's no way to enter my side of the story.

I will not pay shipping cost. Very very unhappy with eBay. Am starting to look for alternatives after being a member since 1999.

 

Anybody with the same experience? Any suggestions on how to proceed, other than abandoning eBay?

Bidding & Buying discussion

KNife 1.jpgThis knife was in my grandfather's flea market stuff. I have spent hours trying to pin point the origins of this knife. I am guessing indonesian but I don't reall see the carving elsewhere

 ceremonial?KNife.jpg

 

 

KNofe 2.jpg

 

 

Selling question

Aug 26, 2016 12:22:56 AM PT

trying to identify this knife

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 I got these tumbler glasses, I am assuming from the 50's or 60s... they have a D on the bottom... I tried taking pictures  and hopefully it can be seen .  Can someone help me ID  the logo or mark? Thank you in advance for any help!

 

Pottery, Glass & Porcelain discussion

 So I picked up these 2 necklaces as part of a costume jewelry lot.

The first piece is stamped "14K" (I haven't had it tested yet.)

It "looks" like an older piece, BWDIK??

If it is in fact older, what era?

Opinions please Smiley Embarassed

 The second one same question.

Does it look like a "real" flapper necklace or just one that wants to beSmiley Wink

 For some reason I'm thinking it's a "wanna be." 

Gezzz they changed the way we upload pics to the board Smiley Sad

Thanks to all who take the time to look/reply.

Pauline

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Jewelry & Gemstones Board Group

I have this old vase, 17 1/2" tall - 7" diameter at center.  Overlapping scalloped rings, drip glaze, blue green.  White clay.  I see an A on the bottom and another area shown in photos that is indented and looks like a mark.  Does anyone have any idea who made it?  Does have crazing.  I bought this years ago.  Thanks for any help!

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Collectibles & Art discussion

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Home & Garden discussion

I bought this in a lot from a dealer, who said this is celluloid.  I'm having difficulty identying exactly what it is, though. It measures 3-1/8" long, and each end turns,but doesn't come off.  Thanks!

image.jpg

 

 

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Collectibles & Art discussion

Aug 25, 2016 8:05:42 AM PT

Can anyone identify this celluloid piece?

This has been in my husband's family for many years.  Any idea as to the manufacturer would be appreciated!

Selling question

Aug 23, 2016 11:35:32 AM PT

Need help identifying footed bowl

There are a number of sellers listing a wide variety of items with the same exact UPC:076783016996

http://www.ebay.com/sch/i.html?_nkw=076783016996

 

Does anyone know why so many sellers are using this exact UPC? Obviously all these items don't share this UPC.

It would be understandable if there were only 1 or 2 sellers using this UPC for all their items but how are so many different sellers all using this same UPC?

 

Does anyone know where these sellers are getting this UPC from? And why are they using it for such a random set of products?

 

GS1 shows that this UPC is registered to:

Bantam Books Inc
NY
1745 BROADWAY
10019-4640  NEW YORK
United States

Selling discussion

Aug 24, 2016 1:14:12 PM PT

Mystery of UPC 076783016996

Its an 08 Ford Taurus with 100,000 miles. The flood damage was reported on carfax at 2014. The value is still deemed $6000, but I paid $3000. I have not sent him a certified check yet, just a $100 deposit to his paypal account. The pictures of the car look awesome and even has a video of him testing out all the electronics and him actually driving the car. Was the purchase worth it in your guys' girls' opinion and should I send him the money?

Selling discussion

For all the efforts by all the posters on the "Building a better online community", they could do is give us C&#P! It's not as bad as the one starting with an S, rhyming with fit.
Poop, sounds childish and excrement, too technical.
Since there's so much of it, we should be able to say it

Selling discussion

Aug 24, 2016 4:03:18 PM PT

Come on, give us c&#p!

Well, that's at LEAST three sellers. Okay, one was fairly new and from overseas, and maybe didn't know better, but I have always left really good feedback for my 41 purchases. (I know: only 41?)  But they have been important to ME, and so is good feedback. 

 

I've never gotten negative feedback as a buyer, and obviously I'm no seller!  As a buyer who pays instantly by paypal, I surely deserve SOME sort of acknowledgement.  I prize any good word, for my reputation as a buyer.  So, why don't folks leave their feedback?  Many thanks to whoever replies.

 

My Account discussion

I messaged a seller about combining shipping on several auctions I was planning on bidding on, as nowhere in their descriptions did it mention anything for or against combining shipping. Seller responded and said that they would combine shipping. Fastforward a few days -  I've won seven items (1-2" figures) from the sellers store, but the seller is now not responding to request to combine shipping (via "Request New Total" feature). In fact, I'm getting a notice that the seller does not allow combined shipping. Seller also has not responded to me in message form. My auctions totalled $20, but the seller wants $27 in shipping charges, despite previous agreement to combine. I still have the original message from the seller in which they state they will combine shipping charges. I won the auctions last night and plan on giving the seller the rest of the day to respond before believing the worst. What are my options if I don't hear from them? Advice?

 

NOTE: Figures are nothing overly special. They wouldn't require more than a padded envelope.

Shipping & Returns question

Aug 23, 2016 9:14:03 AM PT

Messages exchanged about combined shipping

I ordered an item and didn't get it.  

When I tried to open a claim about it, Ebay asked for an item number

When I put in the number, I got this message:

 

We couldn't find any items matching your search.
Try searching again or view your recently purchased items.
You can also try starting over.

 

What can I do about this?

Bidding & Buying question

How does a seller avoid final value fees on shipping?   I am charging exact cost $3.09 and having to pay a .30 final value fee on shipping.  Also can we charge handling fee without being charged again by Ebay?    What the heck , im trying to figure out how to recoup cost and they just keep taking more.. Im loosing on shipping and handling..

Selling question

Aug 23, 2016 3:59:36 PM PT

how to avoid final value shipping fee

Can someone link this policy....I tried search but I'm not using the right terms...

 

Looking for the policy that makes the Ebay money back guarantee void if the item is forwarded to another address.  Buyer sent me a message for an item that was broken, but it's been several weeks since they received it, so I was a bit suspicious.  Looked up the address and sure enough it's a forwarding shipping service.

 

I want to be able to quote policy when I respond to them, so if someone can give me the link, I'd appreciate it.

Selling discussion

Aug 23, 2016 10:31:21 AM PT

Can Someone Give Me A Link To This Policy?

I have a buyer who has purchased a couple items separately, not thru the shopping cart but separate transactions. Of course each transaction is showing as needing to be shipped.

 

My question is ... Can I ship both items in just one box, with ONE tracking number and then just Mark as Shipped the other item and add the same tracking number?

 

Is there any reason NOT to do it this way? Scam? INR?

 

Excuse me if this is newbie stuff, but I've never had a buyer NOT use the shopping cart and just make multiple transactions like this.

Selling discussion

Aug 23, 2016 4:55:19 PM PT

Combining multiple purchases question

Hi can someone help me identify this maker?

Thanks

Pottery, Glass & Porcelain discussion

I would like to hear comments on my ungoing problem regarding a combined shipping debacle. The customer bid on two items originally listed as First Class mail and 2 items originally listed as Priority Mail. I sent her a combined shipping invoice with the economy shipping option (Fedex Smart Post) or the Priority Mail option (flat rate box). The postage difference was over $6.00. She paid for the economy shipping and the order was mailed within the upload time frame. However, I received two late shipper defects for the Priority Mail items and no defects for the First Class mail items in the box. So apparently half the box arrived on time and the other half was late. When I contacted e-bay I got the usual runaround, that's the policy, etc. Today I spoke to a supervisor and she said that unless I have proof that the customer e-mailed me and told me specifically that she wanted the Fedex option, the defects can't be removed. I offer combined shipping all the time and I never had anyone contact me about their options. They simply pay for the option they want and I send it. My argument is that if she paid for the Fedex service, it is implied consent for me to use it. I also have a copy of the invoice I sent clearly showing the 4 items with the two options offered. They say that that is not proof. However, if she paid the correct amount off the combined invoice, what more proof do they need? Any ideas?

Selling discussion

Hi all,

 

I have a question about on time tracking metrics and how they are calculated.  If for some reason,  I have to void the label (incorrect whatever) and then issue and a new label - how does ebay tracking metrics work on such cases ? 

 

I know one of the labels will show as active while the other does not.   Will I get penalized on the first label because it does not show any activity ? 

 

Also, is there a way to update/change the tracking # in the sold listing  ?   I didnt think there was but I am not sure

 

thanks !

 

 

Selling discussion

Aug 23, 2016 8:03:05 AM PT

On time tracking and validated metrics

About a week ago I bid on a vase and was outbid so I looked for another one and found one MUCH cheaper and bought it, about a day later the person who outbid me for the original vase removed their bid at the last second making me the highest bidder and I won the auction by default. Once I found this out I immediately contacted the seller explaining that I purchased another one for a cheaper price and that I did not want theirs, they responded with exactly this message "friend, please find it in your order, click cancel the order. Thank you." clearly I cannot do this as it is NOT an option for buyers, only sellers can canel a purchase I even contacted eBay about it several times to confirm they told me to contact the seller and ask them to cancel it and I have done so several times and received no response. I even got a message from eBay telling me they contacted the seller letting them know they are the one who need to cancel the purchase but today I got a message from the resolution center DEMANDING payment! I am so sick of this, there's nothing more I can do I certainly am not going to pay for it and there doesn't seem to be anything I can do other than constantly contact the seller asking them to cancel it and contsantly being ignored. Can anyone actually help? I have no idea what more I can do, there seems to be absolutely nothing I can do! I don't want this to damage my standing on eBay, I have never had a problem like this before.

Shipping & Returns discussion

How can I tell if someone else has made an offer on a Best Offer item?  If its possible, how would I know how much that offer was?

Selling discussion

 

I normally expect a seller to reply to a question/s out of courtesy.

 

Recently, I was interested in an item which was listed but in my mind not a complete set.

 

I asked a the seller a couple of questions, two separate mails a day apart and he never replied.

 

I would and have come to expect a reply from Ebay, Amazon sellers as normal order of business, if I knew he would not reply then I would have not waited for his reply and waste my time, when I could have bought it from elsewhere.

 

I feel he wasted my time and was not courteous, silence is more like a slap in the face. I am talking to him, why is he ignoring me, that sort of a thing. It is rude in my opinion and demeaning. It is the same as being in a shop and ignored. 

 

Why can't we have a rating for that?

 

Those who visit the site could be made aware this seller might not reply and therfore arrange for an alternative.

 

I am painfully aware sellers take their time as so valuable, and the seller includes his times worth in the price of the goods.

 

Jan 

Buying & Selling Basics question

Aug 24, 2016 2:03:30 AM PT

No courtesy reply from seller

I have a 1 day handling time. Buyer paid 8-23 but wants me to ship 8-26. Will I get a defect or what will happen? Will I be struck by lightening by the ebay gods?

Selling discussion

I'm a new seller and recently have had lots of issues with scammers trying to trick me into shipping my laptop without payment.

I recently got an offer that seems normal, the user is new, but has had their account for at least a few days rather than the account being a few minutes old. Kind of a red flag, but might be a legitimate new user.

The only thing I find odd is that the shipping location is listed as "default, default, United States".

Is this very abnormal? I've never seen that before and don't know if I should accept or decline the offer they made. It was a reasonable offer, but I just don't want to deal with another potential scammer when I have other counteroffers I'm waiting on responses to.

I've attached an image and stripped any identifiable information.


Selling discussion

Aug 25, 2016 12:27:06 PM PT

Odd Shipping Location

I had listed a camera a couple of weeks ago, it went for just over $2k at auction. Buyer did actions to make me suspect a scammer. Resulted in closed no pay case.

 

i immediately rexisted the camera, but added a Buy It Now. Within 1 minute, the auction closed with the Buy It Now. Buyer has private  feedback (over 3000 feedback, about 70 in the past month).

 

I've never seen a private feedback buyer, nor have I seen any Buy it Now close within a minute.

 

what is going on? I don't have a good feeling about this. Buyer hasn't paid yet (about 24 hours after close).

 

thanks for any advice or enlightenment.

Selling discussion

Hey, I was reading and saw an answer to a best offer that " includes shipping" in the comments...sent to a seller.

 

it was said that a buyer CAN NOT do that. In fact it was a buyer scam etc...and that it violates policy.

 

well here is info on site map page : http://pages.ebay.com/help/buy/best-offer.html#using

 

no where does it say that they couldn't include a 'Includes shipping" or "free Shipping" .... It refers to the price, but in fact that could be considered settling on a price.

 

NOW I know there is a policy that a buyer can't try to change the shipping AFTER the sale...as well as the seller Can not either...all after the sale has been done. 

 

SO, can some one give me the policy that clearly states that a buyer can't add a comment of "includes shipping" and that if I were(and have) accepted it before noticing it...I was not required to fill the order....Which I would because I failed to read it, and I would expect the buyer to read any comments too....

 

BUT, could you send a link as to a clear cut policy ..... cause I think they can actually, even if it is just technically grey area....as in the price is settled ...based on the comment and "accept" done

 

 

 

Selling question

Aug 24, 2016 7:52:15 AM PT

BUYERS MAKING A "BEST OFFER"

An unpaid item dispute was recently closed and I received a credit for my fees.  I want to leave negative feedback for this person but when I try to leave feedback there's no place where I can leave positive, neutral or negative feedback.  There's no box for me to enter the reason why I'm leaving negative feedback.  The only thing that is there is the "Leave Feedback" button or Cancel.  I've tried entering the item # even and it just refreshes the same page where there's no place to leave feedback.

Selling discussion

I’ve noticed something a bit strange about my listings over the past year or so. I get very few questions from potential buyers, due to the simplicity of the things I sell, and the full description and multiple photos. Most are requests from foreign buyers and from people asking for my “best price” (all of my listings are Fixed Price). More often than not, whenever I receive a question, the item sells within 2 or 3 days to a USA buyer (never the questioner).

My items don’t move quickly because I price them fairly high; my sell-through rate is around 40%, using 30-day listings. So this pattern is pretty conspicuous, to the extent that I may start sending myself questions on a couple of items just to see what happens.

Has anyone else noticed anything like this? Is this one of the parameters used by Cassini?

Bidding & Buying discussion

Aug 25, 2016 12:41:21 PM PT

Items sell quickly after a question is asked?

I bid on an item that had shipping at $12+. While I was waiting to win the bid, my daughter brought the listing up on her pc and saw shipping was increaded to $21+ for the next bidder.  After we won the bid, I went to pay and it still had $12+ shipping.  I had to change the shipping location and the shipping increased to $21+.  I've tried twice to resolve this and the seller is not responding.  I am a prompt payer (99.99% of the time) and I'm getting anxious about 3 days going by and not paying yet.  What should I do?

Payments question

I sold an item today that is (for me) in the higher dollar range. The last 3 I sold, it was very apparent the buyer was in some way in a field of work that required this item. This last sale has me a bit baffled because this does not appear to be the case in any way, shape or form. .

 

No red flags, in fact this appears to be an excellent buyer. Just a little want of caution on my part and I would like to go ahead and pay the extra to require signature for receipt required. I will also be paying for insurance (USPS)  Would this make a purchaser upset or angry? If someone else other than the purchaser signs for it and there is something strange going on will I be covered? Any direct experience with this would be appreciated. ThanksSmiley Happy 

 

 

Selling discussion

Quick question--

 

I have all my cookbooks set to a buy three ship free promo. This is a permanent promo for me.

 

Can I use markdown manager to discount select books but still keep the B3SF promo? I've never attempted it and was just wondering if it's possible to do without messing the promo up.

Selling discussion

Aug 24, 2016 11:42:30 AM PT

Question about Markdown Manager

Recently, I sold an item through the bidding system. I did a check up on the item because technology tends to break down without notice, so I did and it wasn't functioning correctly. The item sold for under MSRP. I had to cancel the order because obviously I can't ship a broken item that I claimed was "Like New." to a customer. The customer then begins to bash me through emails and accusing me that I didn't want to sell the item because he won the bid at under the MSRP. (Note: He won the bid by $20 under the MSRP of $279). Obviously, I didn't cancel the order because the bid was low, but because the item was not working properly. He continues to bash me saying I was a liar and sounded very unprofessional. He then offer a solution telling me to send him the broken item for him to test it. I personally couldn't agree to it because I need the item on me to be able to RMA (warranty) it to the manufacturer ASAP and there was a chance he could open a fraud case and may not send it back to me use that advantage to RMA the item. 

 

In other words, how do I approach this professionally? I already sent him an email telling him my reasons for the cancel order but he continues to bash on me that it sounded like a kid or an immature adult that wants to make a huge fuzz about it. 

Selling discussion

I go to site map on ebay US.  I enter to revise feedback and am told I have no revisable feedback and then all the sudden I"m on ebay AU.  This has happened three times now-Twice on Firefox and once on IE.

Bidding & Buying question

Anybody know what this small fancy Coalport porcelain item is used for.  It's about 6" tall, has side handles, and holes in the top. Thanks for replying! 

Collectibles & Art discussion

Aug 24, 2016 2:31:58 PM PT

Help Identify Coalport Porcelain Item

I sold a phone July 5 and used the wrong discription.  Buyer is having difficulty programming.  He did not ask for refund.  I am considering giving refund.  Will it affect my status as seller?

Selling question

Hi, I recently gave a partial refund to a buyer and now shes saying it hasnt been credited to her paypal account. When in fact i got an email that the refund went through.

 

 

Any suggestions/help? -Thanks

Shipping & Returns question

Aug 23, 2016 7:29:05 PM PT

Partial refunds

Hi can someone help me identify this light any help would be great no makers marks found!

Thanks

Antiques discussion

Can someone please help me identify what it looks like 2 signatures on this picture, please?  Any help is greatly appreciated.

Collectibles & Art discussion

Aug 24, 2016 10:01:01 PM PT

Signature Identification

I bought a watch "U8" but when I received it, it was smashed and in a very bad condition, I have an official ppaper included with the package signed saying that the watch was broken before entering the country.
What should I do, I'm very sad and don't know what to do.

Shipping & Returns question

Aug 24, 2016 4:09:54 AM PT

Broken watch

I had a buyer go through the return center. They want to return an item because they say they donot have the money to pay for it. (They already have the item. They just want to send it back and get their money back.) How can I handle this so as to not have a defect? Do I accept the return or deny it and jusat ask the buyer to return the item and I will refund them? I'm a little confused as to how eBay has set up this whole thing.

Shipping & Returns question

Aug 24, 2016 12:47:21 PM PT

Handling return so as not to get a defect?

I've seen the answer to "How to Change the Size of a USPS Printed Label"... but nobody has answered the real question I have... is it ALRIGHT to? 

Assuming the resolution remains such that the bar-code isn't altered too much (IE; the bars are sill seperated and retain their proportionate size) then it's fine, right? Or will the post office try to scan and anything bigger/smaller than the standardized bar-code will be rejected? 

I am selling a ton of old video games, DVDs and other similarly sized things, and the USPS label is just a little too big to fit on the wrapped package... it can be done, obviously, but requires more tape, and folding over the edge and it's just annoying. If I could shrink the label by even 5-10%, then it'd be MUCH easier and much better... 

Thoughts? Again - I know HOW - I just want to know if I'm running the risk of being rejected by the not-terribly-flexible United States Office of Post... which I'm not the biggest fan of. Smiley Happy 


Thanks

 

Follow up Question: What about that blank space BELOW THE BARCODE? I assume that's for signature space? If I don't require signature can I chop that off? I wouldn't even necessarily have to shrink the label if I could just ditch the empty space... Thanks again for any comments/answers. 

Shipping & Returns question

Aug 24, 2016 5:21:10 PM PT

Size of USPS Printed Label

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