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The eBay Community

Posted this morning on the Building a Better Community Experience Board!

The list of "Ranking Structure" names for your voting pleasure can be found here:




ranking structure.PNG



Community Platform Feedback discussion

Sep 22, 2016 10:38:14 AM PT

Community Member "Ranking Structure"


I inherited this fan and don't know anything about it. I see hand stitching at the border lace. Could anyone tell me about this lace/fan? Thank you so much!

Needle Arts & Vintage Textiles discussion

I have a dress with this label and I need help with brand name.

red 11.JPG

Selling question

Sep 23, 2016 11:06:34 AM PT

please identify this brand (dress)

Hello board members.  I am hoping to get some opinions on what to do with this Bulova watch.  It is marked 14 Gold and has a Speidel band with 2 patent numbers dating to 1952 and 1967.  I realize it could be later than those dates.  It is keeping perfect time but the white face is discolored, especialy between 2 and 6.  Can the dial be cleaned up and what do you think that would set me back? 


It fits me and am considering keeping it unless repairs are outside my budget. Should I pop the back to see what the insides look like? 


Another choice is to add it to a group of watches for repair/harvest.  Should I include this watch (and a pretty Ladies Elgin) in the lot listing or offer the Bulova and the Elgin by themselves? So many questions.....   I would truly appreciate all opinions.



Watches, Clocks and Timepieces discussion

Sep 23, 2016 11:14:01 AM PT

Advice on Ladies' Bulova Watch


I bought a part


Below are pictures of the differences the bends are in the wrong places, the lengths are wrong and right where the exhaust connects to the head is too short and the diameter is to big.


The 1st picture the top shiney pipe is the factory pipe the bottom rusty one is the part they sold me. see how the correct pipe is longer where it mounts to the head?


The 2nd picture see the diffrence in length and bends? the correct pipe is on the bottom


Paypal did not ask me any questions. They made a decision based soley on the sellers communication. As you can clearly see frpm the snip I took.


 Top is correct pipe bottom is the wrong one.Top is correct pipe bottom is the wrong one.The bottom unrusted pipe is the correct pipe. the top rusted pipe is the wrong one. See the diffrence in the length and bends?The bottom unrusted pipe is the correct pipe. the top rusted pipe is the wrong one. See the diffrence in the length and bends?header wont reach the headheader wont reach the headrubs on just about everythingrubs on just about everythingSep 19th, 2016 - Buyer Complaint Cancelled? I NEVER cancelled my complaintSep 19th, 2016 - Buyer Complaint Cancelled? I NEVER cancelled my complaint

I never reached a resolution?!

Bidding & Buying discussion



                                        Image result for shoes funny quotes


Come on now, tell the truth....wouldn't you love to wear a red pair of shoes like these?


                                              Image result for shoes funny quotes 

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Sep 22, 2016 1:07:19 PM PT

New to eBay ChitChat for Thursday, 9/22/16!

I purchased this at an estate sale. The seller claimed it was a 1950's piece. I have collected LOTS of costume over the years and this piece intrigued me. I have never seen a bracelet quite like this bangle. I am not sure if the "white" is bakelite or something else. The wire decoration I found to be unusual. So, if anyone has a clue of who, what, where & when it was made please give me any of your thoughts. Thank you for your thoughts!



Jewelry & Gemstones Board Group

I am looking an help on identifying these beads.RtnDownloadFile.pngRtnDownloadFile (2).pngRtnDownloadFile (1).png

Jewelry & Gemstones Board Group

Sep 22, 2016 3:45:53 PM PT

Bead ID Help TYIA

Going to list this necklace and bracelet.  clasp marked 12K gold filled.  It was my mother's and I think a gift from her brother-in-law.  He traveled.  The elephants are not ivory but stone.  They stay cold in my hand.  So late 50s or early 60s.  googled elephant jewelry and also looked at elephant jewelry on ebay - nothing like this.  There are thousands of elephant jewelry on ebay and don't want this  listing to get lost.  Really need some ideas on key words.  Big thank you!!!IMG_2290.JPGIMG_2292.JPG

Jewelry & Gemstones Board Group















































Can't decide on the photo so will just go with this one.

Good morning everyone.




New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Image result for happy fall


I cannot believe it is FINALLY here!

  Hope everyone has a fun fall.

Jewelry & Gemstones Board Group

Sep 21, 2016 5:12:43 PM PT


I was given this picture about 10+ years ago from a rich old women and I have no idea about it.  Can someone tell me who the artist is? I can't read their signature . Also what type of painting is this? It has paint as welll as some sort of tecturing on it.  Thank you so much in advance.


Collectibles & Art discussion

Sep 22, 2016 8:11:49 AM PT

Can anyone help with this painting please?

Please, someone, motivate me to list this stack of holiday cookbooks and craft books. I just can't seem to get my mind on the holidays. I wonder why??




Seriously....this is getting ridiculous. We didn't get this hot in July for Pete's sake.


How am I supposed to motivate myself to list Christmas stuff when I got this going on?? lol


Any wise words or sage advice? I'll even take threats if it'll get me to list this stuff lol

Selling discussion

Sep 24, 2016 1:39:23 PM PT

Listing Motivation

Trying to get an I.D. on the artist, any help is greatly appreciated!





Collectibles & Art discussion

Sep 22, 2016 12:00:08 AM PT

Caribbean acrylic painting

Baby Saw Whet Owls and Saddleback Caterpillar by Psithyrus:


Good morning everyone.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!


sorry you cannot make an offer.png



How can I solve the problem   ? 


Getting Started question

I don't know if this is the correct place to post this or not. I have this medallion and hope I can post a picture with it to see who the person is on the front of the medallion. DSCN0740.JPGDSCN0741.JPG

Antiques and Research

Sep 23, 2016 3:37:57 PM PT

Medallion picture

Hey guys,


Today the NGO I work for received a pre-owned Montblanc watch as a donation. We don't understand the first think about watches, so I really hope you can help us identify if it is really an original, as we don't have any document of proof or certificate of authenticity.


We were told that it is a Montblanc Meisterstuck Chronograph Automatic, Gold 18K. The donor said he got this watch as a gift about 11 years ago. It is in really good condition (he has used it only in five or six ocasions), except for the leather band. Could you help us tell if it is an original Montblanc? If so, how much it is worth? Is it possible to find a serial number on the watch and get a certificate of authenticity? Thank you!


P.S.: the color is a little bit altered in the pictures! The real color is proper gold.




















Product Discussions discussion

Sep 22, 2016 1:58:17 PM PT

Is this an original Montblanc?

I am wanting to sell this Louis Vuitton Black Vernis Alma handbag but would like to know if it is authentic first... Thank you for any help... Will511-b.jpg511-a.jpg511-l.jpg511-k.jpg511-j.jpg511-i.jpg511-h.jpg511-g.jpg511-f.jpg511-e.jpg511-d.jpg511-c.jpg

Vintage Clothing & Accessories discussion

I am wanting to sell this Louis Vuitton Fleur De Jais Speedy handbag but would like to know if it is Authentic first... Thank you for any help... Will



Vintage Clothing & Accessories discussion

This is the second of of these I have found in 20 years of looking at stuff.  This one has been painted gold the other one I have had lost it's orginal paint and was aged metal tone. It looks as though it mounts in a holder so it can swing back and forth.  There is a rod mount at the top filigree that looks like it holds a rod that extends over the open basket part to hold something in place possibly. The rod is missing on both of them I have. It is very ornate and decorative in it's design. Any idea's what it is? 






































Collectibles & Art discussion

Need help identifying this artist. AnyIMG_1904.JPG help would be appreciated.

Collectibles & Art discussion

Sep 23, 2016 9:42:09 AM PT

Need help with Japanese artist signature

I have a place setting in this pattern but I don't know if it is Mexico and who made them. Thank you for any help.100_1401.JPG100_1402.JPG100_1399.JPG100_1400.JPG

Pottery, Glass & Porcelain discussion

Sep 23, 2016 1:35:24 PM PT

ID help for pottery plates Mexico ?

Glasses have what looks like a tree branch design. They are a avacado green color.SAM_4447.JPGSAM_4449.JPGSAM_4448.JPG

Home & Garden discussion

Sep 22, 2016 6:33:05 AM PT

Glass tumbler ID help please

Can anyone help me ID this Barbie? I thought she was in the Fashion Fever group, but have searched those and not found her. Dark hair so probably a Teresa or other Barbie friend. Thanks in advance.







Selling question

Sep 24, 2016 10:13:16 AM PT

Need help to ID this Barbie year 2000

Hi. I've been gone from ebay awhile and trying to back into listing. 

I need help with the mark on this bisque or porcelain doll mark please.

Thank you in advance! Smiles~Kathleen







Dolls Artists and Limited Edition discussion

Sep 21, 2016 8:40:05 PM PT

Help with maker mark on doll head please

Hey guys,


Today the NGO I work for received a pre-owned Montblanc watch as a donation. We don't understand the first think about watches, so I really hope you can help us identify if it is really an original, as we don't have any document of proof or certificate of authenticity.


We were told that it is a Montblanc Meisterstuck Chronograph Automatic, Gold 18K. The donor said he got this watch as a gift about 11 years ago. It is in really good condition (he has used it only in five or six ocasions), except for the leather band. Could you help us tell if it is an original Montblanc? If so, how much it is worth? Is it possible to find a serial number on the watch and get a certificate of authenticity? Thank you!


P.S.: the color is a little bit altered in the pictures! The real color is proper gold.




















Watches, Clocks and Timepieces discussion

Sep 22, 2016 2:12:15 PM PT

Is this an original Montblanc?

Hello everyone. Please help. I remember seeing other plates like this one. It's called something. i didn't write it down. 

Now, after hours of search. No luck. Also, does everyone look when this plate was made and also the maker?






Collectibles & Art discussion

Sep 23, 2016 4:42:07 PM PT

Identify maker & Type of plates - Czech


red clay base R.A. and  mideastern writingred clay base R.A. and mideastern writingnickle-silver filagree and lovely glaze worknickle-silver filagree and lovely glaze work

Antiques and Research

Yesterday everything was OK, but today it is gone. Also gone "Page options" where I could recover it. I deleted my browser cache as well as cookies but without success. I can see this only in 'ebay.com" while in 'ebay.co.uk', "ebay.ca", etc. everything is fine. Is this something temporarily or I have some local problem?



Technical Issues discussion


Would love any info on bracelet ID-thanks in advance!Would love any info on bracelet ID-thanks in advance!Hello experts---is any one familiar with the designer on this lucite/acrylic cuff?Hello experts---is any one familiar with the designer on this lucite/acrylic cuff?

Selling question

Sep 22, 2016 1:58:24 PM PT

Help ID Lucite Acrylic Bracelet Mark

Hi. Can anyone help with this mark on this porcelain or bisque doll head please?

Thanks in advance! 







Dolls discussion

image.jpegimage.jpegimage.jpegCan anyone identify this glass and the maker I have many pieces and want to move it along as I have had it for many years.

Pottery, Glass & Porcelain discussion

Sep 23, 2016 1:24:56 PM PT

Unknown glass and maker

Hello everyone-


I know the maker of this plate, however unable to find the name of it. Please help. Thanks!









Collectibles & Art discussion

Need help identifying this abstract black & white print that is signed and numbered.  Artist signature appears to be Jim J?????? and I can't make out the last name.  Help please.  I've had this print for about 15 years.  Thanks.DSC08183.JPGDSC08184.JPG

Selling question

Can anyone help with identifying what this coin is and any value please? It is gold with a silver dragon on one side and the year 2000 on the other side. There is writing from another language on the coin(perhaps chinese.) Thanks for any help you can give. 


Selling question

Searched for the maker & pattern of this plate, but no luck, yet. 7 7/8" in diameter & quite heavy. Any thoughts appreciated.


7 Luncheon Plates Unknown Pattern 2.jpg7 Luncheon Plates Unknown Pattern 3.jpg

Pottery, Glass & Porcelain discussion

Sep 24, 2016 4:43:17 PM PT

Glass: Clear luncheon plate ID, please?

I have 3 horses that I would like to know if they are just common toys or maybe more as
I have been unable to find anything similar.

There are numbers on the belly but I cannot see a name.
Size of horses:
10" tall x 12" long


3 horses  copy.jpg3 horses 7 copy.jpg3 horses 17 copy.jpg3 horses 18 copy.jpg

Collectibles & Art discussion

Sep 23, 2016 11:22:59 AM PT

need help identifying toy horses

Every thing about this frame says "Arts & Crafts," until I found the stamp on one side. It starts with the copyright symbol and says MS C 1977 and then 107 in a larger size.


Does this mean anything to anyone?



Collectibles & Art discussion

This is not a silver piece, but maybe is pewter, not sure, but take a look at the hallmark, does anyone recognize it?A vial of some sort, for perfume?A vial of some sort, for perfume?027.JPG


Sep 24, 2016 10:23:33 AM PT

Need help identifying hallmark

I need help identifying this brand (on a dress)

red 11 copy.jpg

Fashion discussion

Sep 23, 2016 1:56:59 PM PT

I need help identifying a brand name

In faded letters it says, East India. Stamped 17is. It appears to be old,has a couple small chips on the rim,otherwise in good condition.IMAG0017.jpg

Tools & Apps question

Sep 24, 2016 5:23:35 PM PT

I too have a jug Im trying to learn about.

Hello to all.  Hope everyone had a good week.  I can't figure out what these things are.  Cuff links?  Buttons?  Missing a part?  They are just over 1/2" square.  The top line reads PAT SEPT and the second line reads 18.1888.  What do you all think?



Jewelry & Gemstones Board Group

Sep 23, 2016 5:31:09 PM PT

Are these antique cuff links?

These are them.These are them.

Hello.I have 2 purple and gold Harry Potter colloctable pillows,in perfect condition.They are on my selling list,but when i go to relist it,the page tells me,"Ooppsss,problem with your photo.How can i use my camera phone,to take some more photos,and send it to that listing items,i want to sell? I hope,you can assist. Thanks. Kindly yours,......Michael.

My Account question


I need a Dooney & Bourke authentication please.


purchased from shopgoodwill.com


AUTH Dooney & Bourke Logo Print Purse 5-4747 (32171167)




Thank you so much for your time!  Joanne


More pictures


IMG_2179.jpgIMG_2182.jpgIMG_2163 (1).jpgIMG_2166 (1).jpgIMG_2167.jpgIMG_2169.jpgIMG_2171.jpg


Fashion discussion

Sep 24, 2016 10:17:24 AM PT

need a Dooney & Bourke authentication please

I have this izod lacoste rain jacket.  Checking solds most of them say vintage and the pricing is all over.  How do I know if this jacket is vintage?  It is vented in the back and has corduroy collar.  Thank you.



Fashion discussion

Sep 24, 2016 10:36:07 AM PT

Need help with this Izod Lacoste rain jacket

Measures 1" I saw one similar described as Murano. thanks for looking/help Smiley Happy



Jewelry & Gemstones Board Group


I need a Dooney & Bourke authentication please.


purchased from shopgoodwill.com


AUTH Dooney & Bourke Logo Print Purse 5-4747 (32171167)




I'm adding some pics of mine of the inside.IMG_2163 (1).jpgIMG_2177.jpgIMG_2178.jpgIMG_2182.jpg



Thank you for your help!



Bidding & Buying question

Sep 24, 2016 8:49:34 AM PT

Need Dooney & Bourke authentication please





(For our Dial ups)

Jewelry & Gemstones Board Group

 Very pretty pair of earrings they are clip back and I'm trying to date these can anybody help.  Thanks in advance 


Jewelry & Gemstones Board Group

These have the hook in the front and came in the original antique box. I think they are Coral.   Can anybody date these for me and give me an idea of what to say about them. Thanks in advance 



Jewelry & Gemstones Board Group

Sep 24, 2016 9:52:41 AM PT

Help with dating earrings

I am wanting to sell this Louis Vuitton Black Vernis Alma handbag but would like to know if it is authentic first... Thank you for any help... Will511-c.jpg511-b.jpg511-a.jpg511-l.jpg511-k.jpg511-j.jpg511-i.jpg511-h.jpg511-g.jpg511-f.jpg511-e.jpg511-d.jpg

Vintage Clothing & Accessories discussion

Whenever I try to post a sale the loading icon comes up and it's just there forever and never loads, i'm extremely frustrated and about to switch to another website.

Screenshot (53).png

Selling question

Sep 22, 2016 9:33:44 PM PT

creating a listing is loading forever

Purchased from shopgoodwill.com


Kate Spade Sloan Croc-Effect Leather Satchel Bag (32324222)

Original listing: http://www.shopgoodwill.com/viewItem.asp?ItemID=32324222


Ebay pulled this listing due to "problems with other listings"  Ebay apologized for the inconvenience, but said don't list on Ebay again.


I am also attaching pictures I took



Bidding & Buying question

Sep 24, 2016 8:23:10 AM PT

Kate Spade authentication needed Please

Just wondering.    First, I'm going to apologize, now, for anything I say, and a Community Member is compelled to 'go off topic" AND TYPE AND TYPE AND TYPE ~just to HEAR their OWN text Smiley Happy  


Anyway, my concern....


I received multiple responses to my previous question in regards to Ebay Final Value Fees are calculated, based on the total amount of the sale, shipping charges, and any other amounts you may charge the buyer.


Many of the responses had the 'it is, what it is' , TONE to it.  A comment I haven't stopped thinking about  was ..."if, you can't afford to lose it, don't list it".  I'm wondering how many sellers believe in this ideology?  and, shouldn't that motto be followed with "gamble responsibly"????  I can't afford to be in the gambling business.

Selling discussion






Selling discussion

Hello, what impression leave in the product description .
1.) Impression of sale of a fork.
2.) impression for sale more than one fork.

Is this a misleading description ?
Thanks in advance. 

Bidding & Buying discussion

Sep 22, 2016 7:15:44 AM PT

Is this a misleading description ?

This means i cannot respond. No, I was never contacted to resolve issue. Feedback left 2 weeks after delivery.

Selling discussion

Recently I had a buyer send me a message claiming they purchased an item i was selling about a week ago. Heres the email with the persons username and name omitted.

New message from: "buyer name omitted"
Dear seller.
About a week ago I bought your stuff, but I still do not have this position in my ebay account, although i have this transaction in my paypal account.
I contacted ebay customer support, they advised me to contact you attached a screenshots of my paypal and ebay accounts. Help me understand.

Here are screenshots:

Best regards.

The file that tries to download says it may be harmful to my computer. Is this a scam? Should I try to contact customer support directly on the issue? Has anyone else encountered this problem?

Selling discussion

hello i ask the seller about the price of the shipping he doesnt answer and doesnt send me atotal amount 


and i start to pay and i want it only if its free shipping 

 what i have to do 


now i get a massage from ebay remember to pay ......

 what i have to do>>?

please help


there is no shipping price to my country ( i am from israel )


because its not appear in the list

Shipping & Returns question

Hi all,


I have a question about bidding and buying items that are listed as being sold for international currencies, such as GBP, or Canadian dollars. Let's say i am a US customer, with only US dollars, trying to bid on a listing that is listed as being x amount of GBP. If i place a bid, will ebay or paypal convert the currency for me? Is it an automatic process or do i have to take extra steps to ensure that the item is paid for in the currency the seller wants?


Any help is much appreciated!

Buying & Selling Basics discussion

I'm a new seller and the buyer is saying that the error message says "seller not accepting payments, contact seller" How do I fix this so it will allow payments. I want to make extra money but the payments issue needs to be resolved first. I understand the 21 day hold but not accepting payments has me confused when my account is verified etc. 

Payments question

Plz bware of fae items o ebay. Seems that sellers are not regulated. I unknowingly bought a fake lg hbs 910 hadset from richseller2016. He gave m the hardest time with the returnlbel and refund. He still sells on the site. Please make sure rhat when u write a negative review on any products bought, that u have made sure the product is authentic. Ebay refunded me, but im upset that they allow him to still sell.

Bidding & Buying discussion

Sep 23, 2016 2:22:13 PM PT

Bootleg items are being sold

I recently bought a bag of kitten food (15 lbs in the description).  A few days later, I received a  7# bag of kitten food from Amazon! The paper in the box said it was a gift, but there was no indication of who sent it.  There was a way to send a thank you which I did (but the name seemed to be gibberish in the salutation).  Since I recently started fostering kittens, I thought someone from the rescue might have sent me the food.


When I researched the word from the Thank you, it turns out it is a name that was used by the seller on ebay a few years ago. I notified the seller that the amount I received wasn't the amount stated in the description, and the seller offered me a few options. (a crazy part of this story is when I tried to look up the description of the item, the page said 7#, not 15#)  My original receipt was available and it showed that the item was 15#.  The seller said this had been a problem - that it was posting as 15# instead of 7#.   We resolved the issue after he offered me some options, but I just wanted another 7# bag to call it even.  Done. (Second bag of kitten food arrived from Amazon, too.)  Amazon is footing the cost of the shipping.


Is this ok for sellers to do? To list an item, close a sale with a buyer, then buy it cheaper on Amazon and have it sent to the buyer? It seems a little sleazy to me, and also a bit fraudulent.


Anyone have any experience with this same thing?



Shipping & Returns discussion

Sep 23, 2016 2:41:17 PM PT

my item was shipped from amazon

Hi there.


I wanted to send a warning out to other doll sellers in the ebay community. I was scammed by a buyer named jenncapra.


I am surprised and confused since she has over 1000 purchases and positive reviews. But if she threatens and scams people the way she did me then it would make sense that they would be scared to leave a negative review.


jenncapra purchased an American Girl Lot from me. It was an original Samantha doll that I received for Christmas when I was 10. It had all original items and was in excellent condition. I noted in the post that the lunch box was in poor condition because it was discolored/oxidized.


When she recieved the package, she sent me a message saying that the dolls tights were too big and the purse was too small. She also said that the lunch pail was in poor condition and the dress had a rip in it. She wanted a full refund. But I sensed something was fishy.


I told her I didn't know what she meant about the tights being too big and the purse being too small because they were the original items. It seemed as though she was implying that they were not the original items. I explained that I had never owned another American Girl and that she'd been sitting in storage for over 20 years. I now know that jenncapra was attempting to frame me.  I reminded her that I had noted the lunch pail in the posting. I also told her that I was unaware of any rip in the dress but that since i had stated in my posting to expect small flaws and all sales are final that I felt expecting a full refund seemed like a stretch.


Now, usually, I don't have a problem returning items if there is a legitimate reason but this situation seemed really strange. Instead of answering my concerns and confusions, she replied with aggressions and threats that she would leave me a negative review and file claims with ebay for the "damages." 


She requested a return with the reason that she "just didn't like it." Now, I should've called ebay at that moment to see what rights I had. If I had done that I would have denied the return. Which, in my gut I knew I should have done. The eBay appeals dept later told me that because the reason for return was listed as a remorseful decision I could have denied the return and blocked any negative feedback from the buyer. But, because I went ahead and accepted the return I'm pretty much screwed.


When the return box arrived, I was checking to find said rip and was shocked to see that she had stolen the original dress that had a specific tag dating 1986 and replaced the dress with a newer version that does not have a tag and has reversed velcro. She also had stolen the original tights and replaced them with some tights from some doll with bigger feet because the heel stitching is running up the backside of the dolls leg. Hence her attempt to frame me by complaining of a "ripped dress and too big tights." Also in the lot, I had listed that there were 3 plastic hangers and 3 plastic garment bags included. I did not photgraph them because I thought they made the pictures look sloppy but I included them in the bottom drawer of the trunk and wrote them in the listing as an added bonus. She just straight stole those. THen to top it off, She didn't protect the dolls face in shipping as i did, and she didn't indicate which side of the box was the TOP so it got completely toppled in shipping and everything fell out of the drawers and something scratch the dolls face. 


So, now my once prestine original lot is back in my hands and it's not longer pristine OR completely original. But, since I accepted the return I basically have to accept the faulty return because ebay does not cover faulty returns. 


I wroter her a note explaining my shock that she stole the dress, tights, hangers and garment bags! She again tried to pin it on me by pointing out some super minute flaws like a tiny ripple in the trunk. She said she didn't know where the hangers and garment bags were and that she didn't touch the tights. 


I got this doll form "Santa" when I was 10 years old and she is very special to me. I took exceptional care of her and I contemplated not selling her. But I really needed they money and I don't really need another thing in storage. It is appalling to me that someone who manipulate, lie and steal from me and leave me with an item that is now worth less than it originally was.


I wanted to post this because not only am I completely blown away but I want others to know about this buyer. And if anyone else has been scammed by jenncapra we should take it up with ebay. 




Thank you,




Dolls discussion

Sep 22, 2016 8:31:16 PM PT

Scammed by jenncapra

Hello all,

 I had an item end this morning, and the buyer just messaged me  "I will pay this Friday of next week". Not even asking if that was acceptable. What can I do about this that won't get me negative feedback? I really do not want to even deal with this person at this point, as they're probably the type to "find something wrong" with the item. Thanks in advance.

Selling question

Sep 22, 2016 11:17:14 AM PT

Buyer demanding a week to pay

Before I made a purchase through the seller, I had requested that I will be providing the shipping label omitting to pay for the shipping fee. The seller agreed; the seller's agreement was that he/she will refund the shipping cost from the total cost (with the shipping fee).


Upon paying the full amount, I created and sent the label to the seller. However, the seller said that it was already been shipped, "sorry".


While I may receive the item, in all fairness, clearly this isn't a positive feedback to the seller as the agreement was not fulfilled. I am likely to provide a neutral feedback to the seller but before I do, I wanted to check in on this issue and see if I have any course of action(s).


Thanks in advance!

Shipping & Returns question

Sep 22, 2016 3:53:45 PM PT

Agreement on Shipping

This person  sell " New Fashion Hot Men's Motorcycle Leather Jackets Washed Leather Coat" for $14.99 .

After I bought it and paid , He was ASAP close his account and didn't give me refund . Now, How should I do to get my money back .



Payments discussion

Sep 23, 2016 12:35:26 AM PT

The cheater in ebay !!!

My followers disappeared overnight.  I had 139 and now poof...gone.


Did I do something wrong?  strange case of pneumonia?  (J/k).


I just don't if they are ever coming back -boo hoo!

  thanks,  Lori

Selling discussion

Sep 24, 2016 9:28:36 AM PT

where'd my stalkers go?

I sold an item to a buyer and they received it just fine.  A piece had broken during shipping, but I offerend to discount the price for that, even though it didn't change the way the machine performed.  I specifically put in the ad that there are no returns.  Buyer wanted to return the item for a refund and I told them there were no returns or refunds.  They contacted eBay and eBay sided with the buyer.  I haven't received the item back yet, but eBay has tried to take the funds out of my PayPal account, so there is a negative balance.  So unless I put money into PayPal, I cannot use that and now my good rating with eBay is going to go bad because of one person.  Any suggestions?

My Account question

I have just registered as a seller.  I have bought items on Ebay in the past.

The shipping cost is always included in the listing. 


How does a seller know what amount to put in their listing for shipping cost?  I have checked out the shipping assistant on E bay.  When I research shipping cost it seems to vary considerably depending on what part of the country the buyer lives in.  As a seller I will not know where the buyer lives until they win the auction, so how do I know how much to put in my listing for shipping cost?




Buying & Selling Basics question

Sep 22, 2016 2:06:18 PM PT

Question about shipping cost

Hi there. I sold an item last night via 'but-it-now', and the buyer paid last night.


Do i need to ship that item today, or would Monday be okay to qualify for one day handling?


Thank you in advance!

Selling discussion

Sep 24, 2016 6:59:34 AM PT

Quick question regarding 1 day shipping

My question: "Can I / Should i post a negative review on a seller as a warning to other buyers, even though ebay refunded back the money?"


Last month, I won a bid on an item. It was a bargain, in the "wow, i can't believe how cheap i got it" category. I paid immediately. The item did not arrive within the quoted time period, so I contacted the seller two times for the item. The 1st response (after a few days) was "oh, the item was returned back to me, i will resend it." The 2nd time the answer was "I've had family problems and not able to send it, i will do so today" and still no item.


No tracking number was ever provided. I did notice that after I won, the seller's other items (which were similar) all disappeared from ebay immediately. I finally got ebay to intervene on my behalf and got my refund, but I feel like i should warn other ebay users about this seller, just so others can avoid the same hassle. Time is money, folks, and I don't want others to waste time like I did.


I would like to hear your thoughts on the matter? Can I (or should I) post a negative review on a seller as a warning to others, even though I got my refund?


I guess I'm willing to let it go, but in the spirit of Ebay community I would like to warn others.


Perhaps if the seller said that they screwed up and didn't set a reserve, i would be more understanding and let it slide, but in this case I got the run around. Also as a buyer with a good deal, I did not want to offer the buyer to pay more when I wasn't even asked to do so.


Thank  you in advance for your input.

Buying & Selling Basics question

If you take FedEx Smartpost packages to the Post Office, even if they scan the item, it will not show up as shipped within eBay's algorithms for your "Shipping Tracking Performance" until it hits FedEx or the Post Office on the other side of the shipping.  I figured this out when eBay took away my Top Seller status.


For FedEx Smartpost you must drop these packages off at a FedEx location or affiliate.


I disagree about not being able to drop these packages at the Post Office.  These packages have two tracking numbers, and one is USPS.


I'm telling the community what I found out.  No one said anything and I didn't know any better.  The rules about SmartPost and your Seller Status is nebulous.  It should be spelled out.  I paid the price and spent way too much time on the phone with eBay.  They didn't know.  I had to figure this out!  I get punished for not knowing the rules.



Shipping & Returns discussion

Hi Alan,


Several of us have noticed that the Kudos button used to toggle between light blue and dark blue when you kudo a post. This helped us to know which posts we kudo'ed and which we did not when reading through a thread.


For a while now the kudo button has remained the same color, regardless of whether or not we've kudo'ed the post. As a result, if we kudo the same post it revokes the kudo so we have to click it again to reinstate the kudo.


I love the feature of clicking the button twice enabling someone to revoke a kudo. But I miss the feature of the button turning a different color so we know which posts we have already kudo'ed.


I know this is super-low on the priority list, but since I'm not alone in wanting the dual-coloring back I figured I'd provide some feedback for the team.



Community Platform Feedback discussion

Sep 22, 2016 10:55:39 AM PT

Kudos Button Color

I need help to ID a mark but don't know how to post a picture.... Help pleaseSmiley Sad

Fashion discussion

Sep 22, 2016 7:32:43 AM PT

I need help! New to Forums!

I purchased a brooch from a seller who did not disclose the defects of the items properly. Needless to say, I want to refund the item. I called the seller, who does not take refunds by the way, but she quickly responded saying they will process the refund asap and I could keep the brooch.


But it has been three days and no refund. Seller says her Paypal account shows refund is pending. She has been quick to respond to my questions about the refund status. And I don't want to unnecessarily ding her account. On my end, my Paypal shows no sign of a refund, no notice of anything "pending" or otherwise.


How many days should I wait before I open a case? How long does Paypal take to refund out of someone's bank account? I've never had any experience with money being take out of a bank account like this before. I also sell, and the few times I have had to issue refunds I've always had the money in Paypal to do so, so it has been instantaneous.


Thanks so much for your advice.

Shipping & Returns question

Hi, can anyone advise me on what I should do ? Has been four days since I bought item and haven't recieved shipping information. Tried to contact seller twice but they don't respond.

Buying & Selling Basics question

I'm really new to ebay selling even though I've been a member for a while. I have two items that recently sold and both items have not been paid for. I feel like a 24hour policy period to collect full payment should be sufficient time for someone who purchased an item. Looking for thoughts from the experienced ebay community. Thank you all and have a blessed day. 

Buying & Selling Basics question

Sep 22, 2016 5:59:02 PM PT

How long is reasonable to await payment?

  1. Hello. Any ideas on this? Wonderful person loved music and have this radio station copy

Selling question

Sep 22, 2016 1:03:05 PM PT

Radio statioN copy of Tony Bennett


Does amyone know if eBay removed the ability to set a floor price on best offers? The last few items I've put up for sale don't have the fields for "don't accept below" and "auto sell at" which means I get a lot of 'best' offers for 50% (or more!) below the fixed price and I'm getting tired of babysitting this.

Thanks for any input.

Selling discussion

Sep 23, 2016 4:55:59 PM PT

Best Offer Parameters Removed?

is there a way to ofeer a 10% discount to auctions already started, in bulk?

Selling question

Sep 24, 2016 8:14:05 AM PT

offering discounts

What do sellers do about an invalid address? He says it is correct but it will not let me print a label the way it is. I do not think he speaks good english and having trouble trying to get correct address. 

Selling discussion

Sep 23, 2016 10:07:14 AM PT

Incorrect address

Selling question

Auction style listing was accidentally listed twice, and I only have one item. HELP!

Selling question

Sep 22, 2016 8:15:07 AM PT

unlist a double-listed item?

Will ebay still charge me or will they not? ... In the past I've accepted to cancel orders but I think eBay still charged me for the fees....


They send me this message "You'll get a final value fee credit in your account that you can apply toward listing more items to sell on eBay. Please note that it can take up to 24 hours to post the Final Value Fee credit to your account." but I don't know what that means.... Will they not charge of or what? ... What I think I understand is that they will give me credit to list items but I rarely list items and this time the fees were $30 and if the item is sold it would be $60 so yeah... 

Selling discussion

First, a few words about this 2008 Chevrolet Silverado is in perfect working condition, garage kept, with nothing mechanically wrong - like new!
This truck has only 117,457 miles, used just to cruise. No accident history, clear title, no dents or dings and no scratches.
Engine size: 5.3L 8 Cyl
Drive train: 4-Wheel drive,
Transmission type: Automatic,
If you decide to buy it, you'll receive all the papers, owner manual, keys, a buy-sell contract already signed by me and the clear title. I have a low price ($2500), because I want to sell it in the next 10 days.
Reason for selling is that I am in US Army and my unit will be sent back oversea to replace and help the troops scheduled to come home this year, and I don't want it get old in a storage garage for 18 months.
This transaction will be made trough eBay Insurance. In this way you can receive assistance for shipping, titles transfer, etc. If you are interested to buy it, reply me back.
My truck is in a storage garage in DRAPER, UT and in case it gets sold I will take care of shipping process.

Looking forward to hear from you,

Staff Sgt. Janice Schmitz
128th Mobile Public Affairs Detachment
Utah Army National Guard

Technical Issues discussion

Sep 23, 2016 3:44:38 AM PT


Just got a request to end an auction early for a hockey jersey I have listed. They want to know what price I would be willing to sell it for.    Since it has 24 watchers-8 bids & over 300 views I would rather just let it run it's course.   I normally sell books and have no issue ending early since I know pricing for books better.   Any thoughts would be appreciated.

Selling question

Sep 22, 2016 9:56:39 AM PT

request to end auction early

Does anyone know why when I do an Ebay store search and look for my store name it says no matches???  I have gone through my list of sellers/stores that I follow and there are several that come up the same way when I do a search for their store name even though their stores are open.  Funny that some of the stores that are high volume all come up when you search for their store name.  This bums me out quite a bit as I am trying to up my sales.  If I can't find my store through a search does that mean that none of my items are coming up in search results either??

Selling question

Sep 23, 2016 11:00:08 AM PT

My Store Not Found?

If I understand correctly, the eBay US and UK discussion Communities are separate things. How do I be part of both? I'm a buyer. Do I need to make up fake addresses, which happen to have to be in the US and UK, respectively (where I don't live, I just shop), just that I can be part of the discussion? In fact, I haven't encountered here anything forcing me to add any physical address.


You know, the US Community might be the biggest, but as an overseas buyer, I might some time want to buy from the UK as well. Or even not the UK, but some Asian sellers are showing up on eBay UK, but not on eBay US, strange as it sounds. I want to be on top of the best information of what both communities can offer.

Getting Started discussion

Okay so this is my frist time ever on ebay i know nothing on here i wanted to buy somthing so i created an account i clicked buy now and then discovered that it doesnt ship to my country and i can in no way pay for it unless i change my adress which is impossible because i have no other adress i contacted the seller 3 times explained everything and asked him to cancel the order and i got no response now he opened an unpaid case and i sent him another message stating that it is impossible for me to pay and belive me i tried everything and i cant pay and asked him yet again to either cancel the order or add my country to thier shipping list i got no response again . I am scared of what might happen in this opened case i dont even know what that means. What am i supposed to do now ?

Shipping & Returns discussion

Sep 24, 2016 7:35:44 AM PT

The item doesnt ship to my country

I'm new to Ebay and cosequently, cautious.  So, in a transaction, who sees my credit card #?  And if it is only Ebay, how does a seller get his/her money?  Thank you.

Payments question

I bought an item with title "ItemName x3" in title and description, but only received one. The seller claims the number referred to the number of items in stock instead of the number of items bought.


I bought other items with similar descriptions from other sellers and always received the number of items in the description.



Was I scammed or is that pratice allowed?


EDIT: I can't find a reply button, so I'll edit the article link here:

EDIT: Removed link again because I don't know if it is unfriendly to post it.

Bidding & Buying question

Sep 23, 2016 3:52:04 AM PT

x3 in title = number of items in stock?

Does anyone have a clue what happened to the shipping calculator? A couple days ago it disappeared from my seller hub. I've reported it several times now and got no response. EBay has effectively crippled my ability to list any more items because I can't figure out how much shipping will cost. This is extremely frustrating. And it's even worse that they aren't saying anything about it. They don't even seem to be acknowledging that there's an issue.


Am I the only one experiencing thuis issue? What the hell can I do about it? It feels like eBay is NEVER on the side of the seller and NEVER communicates when issues arise.

Selling discussion

Sep 24, 2016 2:23:46 PM PT

What happened to the shipping calculator?


I am trying to order 2 things from a seller, in 2 different colors. I would like to get combined shipping, so I would like to put it on the same order. How can I put 2 orders on one invoice? I thought in the past when you went to check out, it gave you the option to continue shopping and you could add to the order. Can someone please tell me how to do this.

Thank you.   

Bidding & Buying question

Sep 22, 2016 3:33:18 PM PT

Combining orders

Sorry Sellers . . . 


I'm a buyer and I can't sort items.  Four (4) of my searches were missing in my saved searches.  


I manually searched under decorative collectibles > Figurines


Can't save, can't sort, I can't see your items.


Sorry sellers, I can't see your items.


This is bad . . . .

Bidding & Buying discussion

Sep 23, 2016 9:00:47 AM PT

eBay has a new search . . . cannot sort

I sold; buyer paid.  I noticed small damage when packing.  I shipped and then refunded 25% thru the proper pages on Ebay/PayPal.  Buyer OK with this.  PayPal OK with this.  Ebay shows the item "sold" in my Summary; but in my "Totals" Ebay shows it unpaid?  Is this a delay issue on Ebay's part?  And will it self correct in time?


Thx for any help.  Susan



My Account discussion

Sep 23, 2016 1:58:43 PM PT

Straight up sale with partial refund

My buyer lives in my city and picked up my sale so I have no tracking to load, he gave me positive feedback this AM and all my eBay transactions are positive, but my money is still on 21 day hold.  Is it too soon after the feed back or what's going on ?  Don't understand never had issues on other sell sites only pos ratings?

Payments question

Sep 24, 2016 7:58:06 AM PT

Money on hold

New with tags I paid $12.80 for shipping first buyer said there was a small tear in or on purse I had took pictures before listing items first time seller than buyer said another day the whole purse was ripped I talk to Cust service they was supposed to send me a link to show pictures they did not they just take her word.what do I do how am I protected.

My Account question

Sep 23, 2016 7:18:18 PM PT

Sold item

Can anyone tell me if this particular printing of The Rubaiyat of Omar Khayyam  is worth anything?  Printed by Saalfield - no date - Translated by Edward Fitzgerald - paper & carboard, bound only with a ribbon.


Thanks for any info you may have.

Chris / JAKA

Booksellers discussion

Sep 23, 2016 6:35:39 PM PT

The Rubaiyat

He was trying to extort me for a refund so he wouldnt leave bad feedback. I still have the proof in the ebay messages. He left the feedback right on the last day and it's been more than 90 days. Can I get this taken off my account or do I have to have this negative feedback from a liar forever? Any help will be appreciated.

Selling question

Hi. So a buyer purchased an item on ebay and i shipped the item with delivery confirmation. When they paid it showed in my paypal as pending just as all the others have. It was delivered on the 22nd and i usually get a estimated funds availabiulity date on ebay and paypal but when i checked there wasnt even "estimated funds availability" on the sold ebay listing just the title and tracking number and on paypal it just says try again later for funds availability. Anyone know what i shoould do?&nbs