I won my auction 2 weeks ago and sender was ship my package via USPS Priority International.
Problem is, I live in Thailand and my eBay shipping address is seriously obvious. How USPS can be wrong by sent my package to Taiwan?
What the **bleep** is this? Freaking horrible USPS service right there. It's said Thailand, not Taiwan!!!
Now, I contacted to seller for this problem and help to contact to USPS.
Only thing I can do right now is wait and wait......
I hope that seller and USPS can help this can be ship to my country.
Hello, i was wondering if anyone is familiar with this type of glass, cobalt blue compote stands/bowls, a pair, very beautiful color, measures 4.75" tall, 7.25" in diameter. I would appreciate any info on the maker, and period. I was told that they are antiques, I wanted to see what others think. thank you in advance. regards, sellwell
This pitcher is signed braja? or grafa? in brown. The clay is light gray. It has a glossy glaze inside and out. Not sure if the name on the bottom is the name of the potter (maybe a studio piece?) or the name of the pottery. What does it say? It stans about 3 1/2" tall
Please help ID pattern and era. Glass is puckered with thousands of tiny bubbles. Looks like a lace doily. 8 3/8" diameter. Thank you!
Many many hours into this clear cake plate. Thought it would be easy to ID. Perhaps it's not really EAPG?
Then there's my friend's (jealous) canary yellow/vaseline Daisy & Button bowl. There are leave around the base of each of the four feet (had to see in the photo and hard to photograph) and an additional design on the bottom. I thought there was a D&B with Leaf pattern, but I can't find hide nor hair of it in McCain or Reilly & Jenks, or Florence's pattern ID books.
Argh. I'm sorry to have to ask for help again.
A big hello to everyone!
I got my new PC up and running and trying to get use to the new operating system
So I haven't been around much this past week, but I'm back now
So anyhow I've been looking for info on this company and I'm not seeing much out there. I was thinking that possibly it's a sub compaony for a larger mfg?
Anyhow I did see a completed listing for a matching bracelet on Worthpoint, but I don't have an account so I don't know if it sold or for how much.
Back to my original question anyone ever heard of D'Arn'e?
I bought this and the seller didn't know what it was, I paid a hefty price of 10c, anyone know? Thanks.
I don't know how many of you know that PayPal offers reduced "Merchant rate" fees.
No, they don't advertise those or just give them to you "Willy Nilly". You will need to upgrade your PayPal account to a business account and then apply for those "Merchant rate" fees.
If you sell for $3,000 or more each month it is well worth it!
If you receive more than $10,000 a month you will really feel that difference between the regular 2.9% fee and the 2.2% fee. Believe me...
Here is how it is done:
I really should do some grocery shopping today.
Our mermaid, Dana is having her special day today!
Hope it`s as happy & sweet as can be!
Just thought this thread might be fun to share some of our favorite SATURDAY childhood memories.
I loved it when I could spend a Saturday morning watching cartoons.
They had the best cartoons in the 60's and Saturday mornings were cartoon marathons.
Some of my favorites were the Flintstones, Rocky & Bullwinkle, Road Runner
and I always wanted to live in a Jetsons world, LOL, still do.
Back then, it was ok to eat sugary cereals like my fav, Cocoa Puffs.
If I wasn't watching cartoons,I was out grocery shopping with my parents which
I really didn't like. But I did like going to the bakery and the meat market.
Both were always crowded and you had to take a number and wait, wait, wait.
I'll never forget the meat market had saw dust on the floor and the bakery
smelled like heaven. I usually saw a classmate or neighbor at one of these
stores and there was always the sound of happy chatter all around you.
Well, that's a bit of my fav Saturday memories, so let's hear yours.
Good Morning- This is a Waltham Pilot, hunters case, 1/10 14k pocket watch, will I be able to bet back the $ I spend to clean and repair this piece? The stem is a bit loose, and I really am afraid it might have been over wound, ( since I acquired it...the culprit shall remain unnamed..) very long chain, ( which is what has the 1/10 14k mark...the watch itself feels right for gold, there are many #'s serials, I'm running off track, apologies, back to the question, to service and clean..or not, sell as is....Regards V76 (focus issues again with this camera, many apologies..)
I wanted to find out if anyone knew the Style name for this Vintage Coach handbag. Thanks.
I want to list this but I've never seen one quite like this What do you think about age and origin? The spring/sport ring would date it a bit but it's not the same color as the rest of the necklace I'm still thinking that it is original to the necklace but I'd love to hear from you guys I'm hoping the dark spots clean up as this is such a pretty necklace TYIA
These are so pretty and very good quality. They're big 1 1/4" by 1"
The purple stones are faceted glass.
Any keyword help?
Thanks for any help.
How can I change the list from "item location in US" to "item location in China"? Everytime I enter a china zipcode it does not work. I have NO other option to "Change Country" The only thing I have is the picture shown below. Am I getting this error because I do not have an ebay store? Is that way I have no other options? Or am I looking in the wrong place? Please help.
It looks like it is silver plated and the bottom looks like it is supposed to be curled up C clasp closure makes it older??? The stone almost looks like tier's eye in purple molded glass What are your thoughts on age, etc? Thank you
September Listing Contest: Fall is on the Horizon
The kids are back in school and before you know it the temperature will be cooler and those great fall colors will emerge. So get yourself and others prepared for the cooler temps and list, list, list those fall items you have that are taking up space. Join in our monthly contest to see whose item will sell for the most. But don't delay, because fall is on the horizon!
We have a few rules. Here they are:
1. 'LFVS' (Lilo's Fardville Sale) must be in the title for search purposes and record keeping.
2. The 7 Day Auction Format must be used. You may add BIN.
3. All auctions start @ $8.88. BIN's must be a fardie number. Ex: $12.12, $18.18, $33.33, etc.
4. Use an official Contest Logo in the description. That logo is down below
5. Auctions must be started on September 1st or 2nd, eBay time (PDT). Earlybirds may list on August 31st.
6. Please add the following disclaimer to your listing: This auction is part of Lilo's Fardville Monthly Contest. LFVS is an eBay recognized group of sellers that promote community values.
7. The winner is the listing that sells for the most above the original list price. Winner gets bragging rights and gets to choose the theme for next month. Here is the logo, it must be placed in the description of every contest listing:
Please help identify this antique doorstop. It is VERY heavy. Any ideas on maker? What do you think the age of this adorable lamb might be? What material do you think it is made of? Marble? She has a chipped nose, ear, and foot . Thank you for your help.
Good morning- now that I finally have time to give to my items, yet another question...these are Kathi Urbach creations, vintage, 1940"s. I have found very little on her work, and nothing at all like this set. I have found precious few stand alone dolls, and zero dolls that are in beautiful wooden pagoda style shadow displays. They are hand signed, very, very detailed and vibrant, the boxes are well built and quite heavy, the dolls ( need a clean..) have the signature emerald green eyes, tiny shell detailing, the boxes are beautifully hand painted and adorned, large, boxes come in at 23x16, the sculptures at 13 1/2". The boxes are hand signed on the bottoms, also shell adorned. Highly detailed and I am certain, pain staking in their construction. I need some information help, legwork, to try to value roughly, even 1 comp wold help, assuming it's apples to apples. Regards V76
Thanks if anyone can help
It is large and heavy clay pottery? 10 inches tall
Seem apropos for this late hour on a Sunday evening . . .
Good morning- I have looked for, in vain, information about original signed Kathi Urbach dolls in SIGNED wooden display cases... these are large, the beautiful gilt and shell adorned pagoda style wooden boxes are 23 x 16, the dolls stand @ 13.5. They have the signature emerald green eyes. Composed of fabric, with ( again) the signature tiny shell detailing. These are very rare on their own, but the beautiful black shadow boxes are ...well..nowhere. I have tracked down a few smaller Urbach creations, but not with the display that was also made by and adorned by, ( and hand signed) by Kathi. I do not know how even to place any kind of value on them, nothing to compare them to that I can find. Help.Please. ( and yes, they need a clean, I am just too afraid to damage..)
I have a problem with delivery . I bought the goods get damaged asked the seller to send again , he wrote that sent but it's nothing I have not started a business but the seller has gone to my letter does not answer
can someone tell me how I can change the seller logo ?
I did make a new logo wih 310*90 pix but I cannot change it .
The program always says
You must upload a custom logo before you can use it to customize Checkout and Invoices.
Can someone help me with these ? Or is it not possible to change it
Can I ask eBay to change this for me
this is the logo I want to change
this is the new one
Please help !!! Thanks
Hello does anyone know what this is?
Hi trying to get an origin, era and material ID on this necklace The clasp tests positive as solid gold Are the darker carved beads rosewod or ebony? Is the figure on the white bead a dragon? Any thoughts and help is greatly appreciated TYIA
I purchase below selected item on 17th July 15, and till date it is not reach at my registred address, even my all kind of followup i did not get any support and solutions also.
Need the solutions asap.
|Shipping service||Economy Int'l Shipping|
Pankaj Kumar Gupta
+91 94313 61613
Good morning- this piece is not marked, however I am certain it can be attributed to Dan Kasoff, founder of Florenza..many of his early pieces were unsigned. I know from my research it can be verified by his son Larry Kasoff, but I cannot seem to locate any information on how to do this. I have reached out to a seller on a site ( that shall remain unnamed...I was at my wits end..) that has this information, though is unwilling to share it with me...Dan Kasoff made all sorts of whimsical pieces, laughing Buddha as well. This Devil face is quite...unique, and the metal work is BEAUTIFUL. The small stones/pastes that were not secured by prongs, ( like the remaining green stones) have been lost...but the money shot is the unmistakable series of faces. I asked a question on another board, which is (Thank you!) how I got as far as I have... Help please, this is becoming my white whale.... Regards, V76 Sorry about the focus issues...
I need to make a gramatical change to the title of a listing, (XPS 18, instead of xps 18.4") but I am not allowed to do so. It is fixed price offer and I have 1 bid which I counter offered. What can I do?
Help says right here that I should be allowed to edit the title:
Fixed price listings
You can't change a fixed price listing to an auction-style listing. Two hours after submitting a fixed price listing, you can't change the duration.
Have any purchases been made from the listing?
All I have found is that it is possibvly Chinese I am attempting to get a date, origin and other descriptors on an urn Any help is appreciated
I bought an object
The shipment details says "in transit"
As it is an international shipment, we can follow the link of the second transporter that says "return to shipper" (carrier status : delivered, but delivered TO THE SHIPPER) (line 5 : return to shipper)
And by phone this transporter confirm that this item was returned
When i opened a case, the ebay customer support says that the final decision is the item is delevered ????
I want to make appeal of this mistake
And i do not understand that it is so difficult to have a normal transaction with ebay service...
Other than the comb is made of bone with wooden dots, I have no info
If you can help I very much appreciate it
any information on this vase. thank you
There are two words in script The first looks like it starts with either an F or P then I don't know what from there Looks to be about 5 letters in the first name Kinda almost looks like a k at the end Frank??? The second name is L??ne (either two or three letters missing int he middle)
I think this may be Tiffin but I've looked in all my books and although I think it just may be Spiral Optic, I can't find any pitchers shown in that pattern. What is this exactly? Thanks so much!
Teeny size 5 I think this is older Marked sterling only Do you think it is European? Any suggestions are very welcomed Thank you!
I think this predates moonglow. It's similar, and has a pearlescent quality. Is it an acrylic, or thermoset? I believe the back of the smaller pin has some celluloid. The larger one is 3"x2".. I think they date to the late 30s or 40s. What do you think?
Hi I am needing help from the ebay biard members to identify this pottery piece. It does have a marking on the bottom. I beleive this is a incense burner or something of that nature. It has that personality in the face of some of picasso work, though not a picasso, lol. Just remonds me of his work. The pottery piece is around 8 inches tall. I am hoping someone can maybe help with the marking or artist this may be attributed to. any help is apreciated.
For the last 2 or 3 years when I am using my eBay account and searching, etc I would be sent to an Asian eBay site. I have NEVER gotten ANY help from eBay Customer Service. They either do not know, or say someone will contact me which never happens, or say it is my computer (As this has NEVER happened on any other site, just on eBay, can not be me). For the last week or two it happens EVERY day. Anyone out there has or had this problem? What can be done? My only clue is that a few years ago I went to many of the non-US eBays looking for bargains in Militaria but if that did it why only Asian Market defaulting to my sereaches from current My Ebay page? Any help appreciated: Here is what I got a few minutes ago:
Cleaning up the house and found this among my old ebay stuff not sure this is a real Sarah Cov or a China knock-off. Did the best i could on the photos
Good afternoon, copper snuff, any suggestions as to what language I should be researching? Or,....quite possibly my sight has gotten worse over the summer, and what I'm seeing are decorative symbols? ( which is entirely possible..) V76
I'm thinking the front is very old and someone made a pin out of her She is beautiful and deserves to be something at any rate Old brass? Art Nouveau? What do y'all think? TYIA
I've had this for a long time - I just found it again when I got a call asking me if I was abandoning a storage unit I had last visted/paid rent on over a year ago! (the owner is a friend & she also forgot about it - I had 4-5 units there at 1 time - so she didn't realize I still had a unit after emptying the others!)
This is a 6ft handmade (it has 2x2 wood boards for legs) mannequin that looks like the soldiers that stand in front of Buckingham palace.
I'm wondering about it's age - the hands are damaged, but I'm hoping the way they were made may help someone be able to tell it's age?
I'm also wondering if the buttons on the uniform are real? I noticed them when I got him home & that they look real. I know that real military uniform buttons are valuable, so I have fingers crossed that these might be the real deal!
Any help with this guy would be greatly appreciated; if I sell him I guess it would definitely have to be 'Local Pick Up Only' because I think he'd be too fragile to ship Fed Ex?
Just a little humor to help you through your Monday morning!
So this is what eBay uses in disputes eh?
I recieved two pieces of Japanese original artwork and need artist's signature translation. I anyone can assist me I would appreciate the help. There are two pieces of art. One has two seperate stamps. First two pictures. The second is also two stamps and a signature pictures.
The second is also two stamps and a signature pictures.
Hi there. I have this glass bead necklace that's in need of an ID. It reminds me of the wedding cake beads just a little I guess with the swirls. I googled glass beads with swirls and with other descriptions with no luck.
Does anyone have a clue to what these beads are referred to as and age frame?
Thanks as Always.........
She has no markings, so Im sure there is a slim chance finding out her maker, but could anyone give me a round-about year she would have been from? Composition head and hands. Feels like filled with sawdust. She measures approx. 12.5 inches. Thank you!
I've received the 10$ discount code.
then, I bought the item over 50$(sports trading card box).
but, it doesn't apply in my order..
I can't find out what's the problem. anyone know this problem?
Help me, please...
any information on this vase. under the bottom it also has the initial of bc.
THE PACKAGE WAS LEFT ON THE PORCH OR AT THE FRONT DOOR. I DON'T UNDERSTAND WHY A SIGNATURE WAS NOT REQUIRED! SEE BELOW:
Hi, any info on the maker of this glass paperweight? The underside has what looks like a cut glass asterisk. Is this a hallmark? The paperweight is approximately 2 5/8" in diameter and 1 11/16" tall. Thanks!
Heloo, I'm having hard time with this signature on a glass perfume bottle, does anyone recognize this artist? measures 5.25" h.Thank you in advance. regards, sellwell
What is the proper term for this type of figurine? - it's porcelain with some applied and stiffened lace. Also - what factory mark is this?
Thanks for your help!
Vase Measures 6.5" high and 4.5" from handle to handle. The made in Italy was put on with a marker. The ID is scratched into the glaze.
It has coiled snake handles. I have mixed feelings about this piece but I really don't know much about italian Pottery.
Can anyone tell me what I have? It is a wood (I believe - look at ears where metal isn't) carved horse covered in a thin metal or brass overlay. Even the tail is covered in metal or brass. And the saddle - plus the front of the horse's neck - have bells on them.
Is this piece old? I think so, but the padding under the hooves makes me think it's newer - unless added later?
Is it russian?
I've tried researching it, but have only found some with a hammered brass on the saddle or the horse's mane & tail - none completely covered.
Would appreciate any help knowing what it is I found!
Please help ID the maker of these 18ct gold earrings with small sapphires. They were purchased at the then Georg Jensen store on 5th Ave in NYC in the 60's. I know they sold other designer jewelry beside Georg Jensen design. These earrings are marked 18ct Italy and with the maker's mark G with a K inside (block letters). Anyone have any idea?
I have searched and cannot find anything even simular to this. I hate to sell it not knowing anything about it. Thank you any help or ideas, Susan
Can someone tell me how old this plant stand is? I thought it was earlier when I saw tongue in groove work, until I saw the slot screw.
But it also has chinese characters written inside - to help the person putting it together remember what piece goes with what - which you don't see anymore.
I'm guessing the 40's - 50's but hoping older!
Can anyone tell me about this map? It is a large picture map of DANMARK that appears old, but has I can't find another like it to compare.
Under DANMARK it says SAMVIRKENDE TURISTFORENINGER I FYNS STIFT (Which translates to:
Federation of Tourism Associations of Funen pin) - but it also has AUT. REPRODUKTION on lower left corner - so this is a reproduction? Does it still have value?
I'd greatly appreciate any help.
Can you identify this tool?
Hope I'm in the right place and that I can even post the pic. Hoping you can point me in the right direction with the purpose of this dish...relish?
Hello! I found this baby today and I can't make out the name on her back. It looks like it starts with an M. Also Made in Germany, 7/0. Measures about 13 inchesCan anyone tell me who is she is made by and about what she age is? Thank you so much!
Does anyone have any knowledge about Jaques Vorpe, Geneva? This is a small item, only 1 1/2", "JV" I put it on collectors weekly, it has a few repair hand scribed #'s, but the JV SWISS 115.6.86 is original to the piece. Could a part of that # line be a year? Regards V76
How can I change the list from "item location in US" to "item location in China"? Everytime I enter a china zipcode it does not work. Please help. Thanks.
I have NO option to "Change Country"
The Picture above is what I see when I am listing an item. I can only place a US zipcode
What I see after I list an item....I have no option here either...
Am I not able to change the location because I don't have an Ebay store?
How can I change the list from "item location in US" to "item location in China"? Everytime I enter a china zipcode it does not work. Please help. Thanks.
I have NO option to "Change Country"
I fell like Ive seen this before, but am pulling a complete blank! The beads a repretty solid, unlike soap bubble beads. Any help is appreciated, including age
Hello, i bought item #121738921183 from the seller nogoodh4rtб and paid immediately my order
The seller has some problems with PayPal and not received payment. Yesterday the seller opened unpaid item case for this purchase.
I wrote to the seller several times, but He does not answer.
How can I close the case.
Help me please
Also i can`t respond to the case details, just can choose Pay now or Contact seller .
When i trying choose Pay now i see screen below
I would appreciate any assistance in identifying this sterling piece. The thick handpainted milkglass may possibly not be original to this piece.
Any Help on this would be appreciated??????????I KNOW NOTHING ABOUT ART!
apparently this is sort of a good piece?? It has bassons on the back and numbers.
Help with possible maker and age.
I found one other, currently listed as "unknown" in amethyst, hobnail and Fenton?
I have more photos if needed.
Thank you for any suggestions
I am trying to find out more about this kerosene/oil lamp that has legally come into my possession.
Who or what company made it? How old is it?....please.
The wick has never been opened and the lamp is almost entirely made out of glass. On the bottom, there are the letters H and what appears to be V E fused together. (see attachment photo).
Anything you can tell me about it would be most appreciative. ty
No puedo pagar mis paypal ¿Por qué? Yo siempre digo estas:
No somos capaces de procesar su pago a través de su cuenta PayPal en este momento. Por favor regrese a la página web del comerciante y trate de usar un método de pago diferente (si está disponible).
Copyright © 1999-2015 PayPal. Reservados todos los derechos. Advisory- Consumidor PayPal Pte. Ltd., el titular de la instalación de valor almacenado de PayPal, no requiere la aprobación de la Autoridad Monetaria de Singapur. Se recomienda a los usuarios que lean los términos y condiciones cuidadosamente.
Marks are impressed "wedgwood", "O" with random inked "T'" and "L" One has an impressed "*" asterisk mark. Both have inked "A1771"
Thanks for your help!
This pin is signed AZR I looked at the one Indian mark page I have and didn't see it Hope someone recognizes it
This little guy looks like a goat to me I thought I remembered seeing a thread on him or seeing him somewhere No markings What do you think?
As always TYIA Hope your weekend was drier than ours, even though we really need the rain.....................
I have been trying to link my paypal account to this account but encounter a problem. Just to make it clear I go to my eBay and then to account and then proceed to click Link My PayPal Account. However, when I do so it takes me to this page to create an account.
Here is a screenshot.
This has been going on for a couple of days now and it's very annoying. If anyone could help me out, that would be greatly appreciated.
My research took me to Victorian times, some of the similar vases were attributed to Stevens and Williams. Any help will be gratefully appreciate it.
vase measures: 5.1/2" high, and 2.7/8" wide.
Thank You very much.
Measures around 7", has a level mounted, when you look through it, the view id bisected, the level bubble is visible in one half, the desired target is visible in the remaining half. It is heavy, brass fittings. It's intended use? Regards V76
Hi, any help to ID this pretty cobalt blue cut glass jar. Its about 9" tall, 6 1/2" in diameter, and weighs about 5 lbs. Thanks!!!
I haven't been able to find anything similiar to make me feel confident it is Asian. Tried google images, current and completed listings. Would this be considered famille rose? Out of my league here. Appreciate any help with age, keywords, etc. 8" tall.
I am beginning to see that buyers want their feedback, so I'm very much inclined to get on that bandwagon. But I want to only leave FB for those buyers who have already left me FB. Is there a way to do this quickly and easily instead of clicking on each transaction one at a time to see if they left me FB and if so what the comment was?
This happened to me yesterday. I was listing an auction and ticked the BIN option and this is what the software pre-populated for my BIN price.
It did let me correct/change it, but I felt like I was being told to pay to sell!
I have finally found a nice item to sell, sadly it becomes slightly cracked by usps poor handling 50% of the time, there is no amount of bubble wrap that will keep this item from cracking, sadly the buyer doesn't know there is an easy fix available and youtube videos on how to fix it, that take 5 mins., Anyway, how do i get buyers to send me a message opposed to opening a request for return? Is there a way to manipulate the post sale page to get them corraled to sending a message and away from "return an item" in the my ebay seciton?
First, a little history: a few years ago I bought items for our Catholic church from a "nonprofit" church and religious goods supply company in Guadulajara Mexico called Pax *****, via its own website, and the experience was bad; some items were fine, others were poorly made or had missing parts, "customer service" emails were odd or insulting, sometimes containing Yiddish words and phrases that seemed to stereotype Jews. Graphics on the site mocked Mexicans. One still does,a stereotype photo of poor, gun toting, mustached, sombrero wearing Mexicans taken circa 1920, with the mocking caption "Our skilled and highy intelligent personnel are waiting to serve you". Another photo of a truck overloaded with Middle East refugees and their belongings is captioned "Our mail room staff rushing to make deliveries..." Oddly, payment for the items went to and go to, a man in New York City, even though the nonprofit "founder" claims to be retired and living in Mexico. He also claimed on his website at that time that its profits went to "the poor and needy of Mexico". Later this changed to "street orphans", and he made some connection to nuns as well. Now it says "the poor and needy of Mexico and 200 abandoned dogs". He also posted (and does post) comments on You Tube that are basically ads. If you do an internet search for "dog shelters" in Guadalajara or Mexico in general, you won't find his.
After this, I found him selling on eBay, but avoided him. Others didn't, some customers left good feedback, and a few got burned in one way or another. Today I came across this seller again by chance. Now, "your purchase" will help support this "home for 300 abandoned and abused dogs", up from 200. This "company" does sell goods, but something isn't "right" with it: it links dubious charitable purposes to its sales, and even has a GO FUND ME link in their eBay listing so that you can donate directly to the ever changing charity that is supposedly the reason for its existence. When you go to his gofundme page, you read a sob story about him and his broken vehicle and hungry "dogs", (and see photos of 3 dogs out of "300" that are up for adoption, and a photo of a room full of white dogs that looks photoshopped) but not one word about the poor and needy of Mexico that his "charity" also supposedly cares for, according to his actual website. He doesn't HAVE a godundme page for them. Also, the sellers eBay name is his non-eBay store's web address. You can skip eBay altogether and buy from him directly. I've contacted eBay in the past about this seller. He still sells here, nothing's changed. Why? My non-eBay experiences with this person have no bearing on what eBay does of course, but isn't connecting sales to a non-U.S. charitable purpose that keeps changing, and having a gofundme link, against eBay policy? Anyone can register as a nonprofit. No not for profit charity goes from helping "poor and needy Mexicans" to also helping "300 abandoned and abused dogs".
Okay, to get top rated pro seller status with the fee breaks and other stuff, how are orders that are received on Friday to be handled since Saturday is not a business day?
First I want to say that I am a seller too, and I hate when buyers try to wrestle a partial refund out of me because I always think it's a scam. However, I purchased a huge lot of American Girl dolls for $1,100. The guy said the dolls were in "Good to near mint condition". When I received them, 4 of them had ink marks on their faces, chunks of vinyl missing, eyelashses missing, etc. Please see photos below. When I contacted him with the photos, he refuses to work with me and says they are in good condition because they aren't missing any arms or legs. I am afraid to do a refund case because of how much money it is, and if I send them back and he claims I didn't or refuses the package or something. What can I do to resolve this? Also, can you please comment and tell me if you think these are in good to mint condition? I'm thinking maybe if he sees that they are in poor to played with condition and that's what the community thinks, maybe he will understand why he is wrong. I think it is reasonable to ask for the replacement cost for two of the heads, even though four of the heads are messed up. I will have to have all four replaced.
Edit: I agree that it is wrong in most cases to ask for a partial refund. It makes my blood boil when people do it to me. My concern is that when I open a refund case through eBay's resolution center, what if he refuses the dolls when the arrive, or what if he says they aren't in the condition he sent them in, etc. I do not want to be out of the dolls and the money because I have never purchased a lot this large on eBay before.
Another thread had me wondering if most of you hide the cost on the label or not?
I do out of habit regardless of whether the shipping is dead on or not since I just don't want the recipient to have to even consider the amount.
That said I never make money on shipping; usually it's the cost of shipping only or a modest markup to cover supplies but not all buyers take that into consideration.
I sold a lidded metal music box to an Israeli buyer. I never use global shipping because my merchandise is usually fragile, but this one must have slipped through the cracks. I mailed it on Aug 4th and it was delivered after several attempts on the 26th. I have a 14 day return policy. The buyer sent me an email on the 26th to say the item arrived damaged. I really didn't know what to do, but I requested photographs of the box, the shipping label, the item and packing materials. Yesterday she emailed me to say that she can't upload any photos to me and asked for my personal email address, which I have no intention of giving her. Also, in a second email she claims that the hinge was attached with epoxy and that is the reason it was damaged in shipping (implying that I glued the hinge on, which I did not, and none of my 12 photos indicate a hinge repair). I really don't know where my responsibility lies here and I have no experience with international shipping. Can anyone advise me? I would appreciate it because I want to resolve this asap. Thanks.