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This is a question for both eBayer's and eBay management. 

 

The question we would like to ask is what is proper way to deal with unreasonable and manipulator eBay buyer:

 

Here is the case I met, hope this will also ring a bell for other eBayers:

 

The issue starts like this: 

 

New message from: keitht313 (216Turquoise Star)
they were bought at marcs .A reputable grocery store.They are the exact same glove.They are made of the same materials.If i were to to return them i woul would be paying over 4 dollars in shipping both wars. That is almost the same price you are charging for the glove and 2 more dollars i can go to marcs and buy 2 more pairs.So perhaps you could give me a partial discount.Right now i not very happy and i dont think you want me to give your feedback as is. I could take a picture of both pairs to show you im lieing i you would like!!
 
 
Reply
 

YOU:

Hello, if you don't like your item and want to return it, you are welcome to return this and our return policy is the buyer afford the return shipping and once we receive the returned item, we will issue a full refund to your Paypal account. Another thing, is that I suggest you ask your mom where she got the glove for you. Some dealer's, especially street dealers, will sell counterfeit stuff. They looks similar, or in your word "same", maybe also good quality, but buying a counterfeit item equals to killing the legal and honest business. Our products are all officially licensed items and the money you paid partially support your team. Thank you very much!

keitht313:

Hello, I have a couple issues about leaving your feedback id like to let you know before i fill it out. First as a seller myself as soon as my customers pay for their item without any problems i will leave their feedback.Its the proper thing to do you got paid instantly by me i know that and their were no issues i know that as well. I think the least and proper thing to do is show your appreciation by leaving their feedback because the will have second thoughts about leaving you feedback. Also when i got my gloves i showed them to my mom and dad and my mom gave me the evil eye so i knew what it was.I said you got me a pair also didnt you.She went and got them and they were the exact same glove.She asked how much i paid i told her and she said she only paid 2.99 for they ones she got which the price tag said. So now i feel a little take by the price i paid.I hope we can cane come up with a fair resolve to these issues as you may see i am a fair guy and i always will give a buyer or sel

 

We are new to eBay but not new in the business world. We had a store for 3 years and I have been in a position of store manager for over 7 years. 

 

From the messages the buyer delivered, we saw a manipulator trying to get everything out of nothing by threatening a new eBay seller to give a negative feedback! 

 

We would like to know eBay professional's advice and other sophisticated eBay sellers' opion!

 

Thank you very much! 

 

Selling question

Dec 19, 2014 7:54:33 AM PT

How to Deal with a Manipulator Buyer??

An item for which the seller cancelled my order shows under my unpaid items. When I click on it under Unpaid items, it says Order was cancelled, my shopping cart is empty, nothing in purchase history about it. Email from e-bay says that the order was cancelled and I do not need to do anything more about it. So now I can't place any bid on anything cause a message pops up that I can not bid as I have an unpaid item I need to pay for first. I can not mark this item as paid, seller can not mark it as paid, there is no such option in there anymore as it is supposed to be cancelled order, yet it is in my unpaid items banning me from bidding now...I'm basically stuck and have no idea what to do, please help! Thanks

 

 

 

 

 

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Bidding & Buying question

bracelet1.jpgbracelet1.jpg

Buying & Selling Basics question

Nice and wide at 1+1/2" across, art glass and rhinestones, no marks though.

Any ideas who who may have made it ?

 

bigbracelet1.jpg

 

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bigbracelet3.jpg

 

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Jewelry & Gemstones Board Group

Dec 18, 2014 8:18:23 PM PT

Thoughts on this Bad Boy ?

hello

 

Good morning every one.

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

morning

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

In looking for a crystal bead for  Cleio this morning..I realized I have waaaaay too much bits & pcs  strictly for harvest, that I will prob never need.  For sure time to clean house!  

 

I guesstimate  prolly 7-8 lbs (after removing any true cwap like chains or something that is totally useless) of different types of stones, etc..a mix of vtg & newer in this broken stuff.  There will prolly even be some items that could  be fixed..don`t plan on scrutinizing it very close

 

So I`m wondering where is the best place to put it?   I don`t even mind doin 2 categories . I tried to search  it out (big Ha Ha!) & I see this kind of 'harvest stuff' listed in too many different categories

 

or would I be better off pullin out all the good vintage harvest item & listing it alone? 

 

Thanx for any advice

 

Heres a quick shot

 

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Jewelry & Gemstones Board Group

Dec 19, 2014 8:41:56 AM PT

Where To List?

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I'm trying to figure out if they're anything special.  They're cultured, you can see the "seed" in some of them that didn't close properly, but the nacre is really thick.  They're not cheap Chinese freshwaters for sure.

 

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Jewelry & Gemstones Board Group

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Collectibles & Art discussion

Not sure if this is a good place to post this question - but maybe. I've researched this some but found TMI - I wonder if anyone here can shed some light on how to date this jar.

 

Bottom reads: Trade Mark Lightning Putnam with the number 409 or 419 - the middle number is hard to decipher. Marks on the lid are as follows: PAT 2 JAN. 5. 75, REIS and a small D JUNE 5. 77.

 

Anyone know what all those numbers mean ... especially the ones on the lid?

 

TIA for any info.

 

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Pottery, Glass & Porcelain discussion

b

 

I'm just a baking fool today. Brownies anyone?

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Most folks are super busy this weekend so this will probably not be a very active thread, but what the heck, if you have time, and  want to,  feel free to  post a few pics of  sparklies here, maybe close-ups of  the jewelry you got from your Secret Santa so we can share your excitement even some more. 

 

Take a break from the hustle and bustle and ENJOY.

 

Got this old Birks sterling bracelet this week at Value Village. Of very little value except sentimental ....but, I'm a sucker for "Sweetheart jewelry"

 

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Dated 19 March 1942, with an RCAF emblem and  "To Frankie ..From Max".

 

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Jewelry & Gemstones Board Group

Hi - does anyone recognize the mark on this small pottery creamer.  Maybe DLC or PLC?  I've looked around some on-line and looked through the C section of Lehner's U.S. Marks book.

 

Thanks for any help!

 

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Pottery, Glass & Porcelain discussion

I find this genre fascinating and until I began collecting these books, I realized that this isn't a new idea/theme/genre...it goes back to at least the 1950's.

 

********************1***********************

Title: Secret Places of the Lion
Author: George Hunt Williamson
Publisher: Amherst Press
Copyright: 1958
Edition: First American edition    

 

 Early traditions speak of the arrival of radiant beings from heaven, self-sacrificing guardians of the human race who have reincarnated as pivotal figures in the panorama of human history to assist in the work of evolution. Secret Places of the Lion shows how these great ones have helped mankind for thousands of years, hiding their secrets in tombs, caverns, temple ruins, and catacombs. Posing as wanderers, they would declare universal wisdom and truth at certain periods of history when people were prepared to receive it; then they would withdraw for a time to see what was done with the new-found knowledge. Thus, the rises and plateaus of our cultural history emerged      

 

 46

 

 

 

********************2***********************

Title: The Sky People
Author: Brinsley Le Poer Trench
Publisher: Neville Spearman
Copyright: 1960
Edition: First Edition  & Signed by author

 

According to Trench in this book The Sky People, Adam and Eve, Noah any many of the other characters from the Bible originally lived on Mars. Trench believed that Adam and Eve were experiment creations of extraterrestrials. His claim was that the Biblical description of the Garden of Eden was inconsistent with what was on Earth and as Mars contained canals, that the Garden of Eden must have been located on Mars. He further claimed that the north polar ice cap melted on Mars, and this caused the descendants of Adam and Eve to move to Earth.

 

98

 

 

 

Book Collecting (Modern First Editions)

Dec 19, 2014 9:40:45 PM PT

Ancient Alien Book Collection

HI

Hoping someone has some more information regarding identyfing nordic ware cake egg moldsEGG METAL.jpg

I listed and sold an aluminum egg mold that was unmarked.  It came with directions and the directions were for a nordic ware egg mold

The buyer is asking if nordic ware sold unmarked eggs

all other unmarked eggs are sold as such, but they did not come with the directions taped to the egg.  So the other sellers could not list as nordic ware, since it was not marked

 

I cannot find any other similar  egg mold on ebay that were produced by any other specific company

The same on the internet

 

I also cannot find the directions for these molds anywhere on ebay which tells me most were lost

 

I contacted the Nordic ware co and have not heard back

 

The only ones on ebay that are unmarked, look like nordic ware

 

There are very few of either sold on ebay

 

Does anyone know of any other company that produced these eggs, same dimensions, appearance as nordic ware?

 

I would think that if there were other companies, there would be information either on ebay or the internet

Other sellers would have identified these unmarked eggs and would haves sold as produced by that company

 

I also find it hard to believe that someone would have the directions to a nordic ware mold and an unmarked mold made by another company, together

 

Just playing the devils advocate

 

Since i am unsure, and there is a chance that the previous owner:

 

  1. Bought a nordic ware egg with directions or found the directions without the egg
  2. saved the directions and lost the original marked egg
  3. then purchased another unmarked egg and attached the nordic ware directions to the egg

 

thanks so much and sorry for such a long question.  I will refund the money if needed. Just want to ruld out all possibilities

tom

 

 

 

 

 

Selling question

Hello

Can someone tell me if this pen is a real Montblanc ball pen?
It has written on the silver ring "Montblanc Ballograf", as well as on the cartridge.
Can't find a similar one to check the "model"...

Thanks in advance.DSC_8258.JPGDSC_8259.JPGDSC_8260.JPGDSC_8261.JPGDSC_8262.JPG

Collectibles & Art discussion

Dec 18, 2014 10:02:38 AM PT

Pens Expert please help...

Serial # 728658

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Watches, Clocks and Timepieces discussion

Any idea what Year/Month/Exact Model, This guitar is from?  Any help is much appreciated. DSC04172.JPGDSC04173.JPGDSC04174.JPGDSC04175.JPGDSC04176.JPGDSC04177.JPGDSC04178.JPGDSC04179.JPG

Product Discussions discussion

The problem is i can make a payment to the wont item i bid. See picture below

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Payments question

Dec 19, 2014 5:41:33 PM PT

unable to paid an item

Looks to me that it is Minton Florentine, but it is only incised ENGLAND and the red marks.  Any idea if this is really Minton or not?  It was sold to me as Minton, but I want to make sure that it is so I don't get a SNAD defect.  Thanks.

 

MintonFlorentine8.jpg

Collectibles & Art discussion

Dec 18, 2014 12:00:54 PM PT

Is this Minton

Does anyone know what this table is for? It has a couple of cut outs. I'm posting this for my cousin, so am posting the only photo I have of it. Thank you in advance!

Jennie

 

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Antiques and Research

Dec 19, 2014 9:08:38 PM PT

Table with cut outs - what kind of table?

Need a manufacturer and pattern name please.  Who recognizes this?  Thanks.

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Silver

Hi all!  This is Orion.  He's a Harrier. Bark the Herald.jpg

Dog Lovers Picture Share

Dec 18, 2014 3:58:21 PM PT

Orion

i want my money back , please help . 
HELLO SIR ,
THIS IS SK ASHRAFUL , FROM KOLKATA. 
I MADE A TRANSACTION IN EBAY .IN THROUGH MOBIKWIK WALLET ACCOUNT ON 18TH OCT 2014 . 
ORDER TOTAL AMOUNT IS Rs. 8,820.00 (MobiKwik Wallet mobile payment (Rs. 7,497.00).unfortunately order has been cancelled .
I CONTACT TO EBAY , THEY PROVIDE ME THE TRANSACTION REFERANCE NUMBER : AMBK3523242501 .
I TRY TO CONTACT SEVERAL TIME  THROUGH CREATE TICKET, NO ONE HELP ME YET.
TICKET NUMBER TICKET #1651512, TICKET #1608362,TICKET #1553950
 
 

 i still not get the refund amount . ebay told that they send the refund money to you . please help me to short out this problem . please see 18/10/2014, now 9th dec. guys are you joking with me ? refund my money immediately. otherwise i will go for loading F.I.R against this fraud company.


Buyer transaction details for PaisaPay ID 37655911792
Transaction status
Your PaisaPay payment was approved on 18-Oct-14. You paid the order total of Rs. 8,820.00 using MobiKwik Wallet mobile payment (Rs. 7,497.00) and eBay gift voucher MOBIEBAY15 (Rs. 1,323.00) . Please review the Order Details section below for specifics on the item(s).
Shipping
The seller has not shipped the item by the shipping deadline of 30-Oct-14. PaisaPay has initiated a cancellation for the this transaction.
Item Receipt
Your refund request has been approved by PaisaPay on 31-Oct-14. You should be able to see the refund in your MobiKwik Wallet account within working day


AMBK3523242501 this is my order is , that i placed 19/10/2014 06:29:46 hours. ebay seller unable to shipped my product. and he cancel my order. but i still not get the refund amount .  
Mobikwik told "we have yet not received the refund confirmation from our partner websites."
full details in attach files.
I JUST WANT TO KNOW WHERE IS MY MONEY ???????? 
Inline image 1
 
THERE IS NO SATISFACTION , NO REFUND . JUST LOST MY MONEY AND STILL WASTING OF MY TIME . 
Wrost experiencewith ebay . not giving my refund

Payments question

Got this at auction.  It was called as Waterford; it was in a lot of 15 pieces.  I can't find any marking on it.  What do the Waterford experts think?  Thanks!

 

WaterfordMaybe.jpg

Pottery, Glass & Porcelain discussion

Dec 19, 2014 9:14:44 AM PT

This is supposed to be Waterford

Posted in an art group with no reply, so...

 

Can anyone translate or guess the signature for me?  I have tried so many combinations now with no luck.  Took on the prints out of the frame and seems like it is on heavy cardstock of some sort, but I can feel lumps and bumps..particularly in the white details of the skirt and around the sleeve edges  No dots under magnification either. Any clues appreciated!!!001.JPG002.JPG059.JPG061.JPG

Antiques and Research

Dec 20, 2014 2:28:23 PM PT

Hoping to get some help with this please

I don't know where to being to find this.  I googled the initials, but no luck.

 

ChinaGoblet.jpgChinaGoblet2.jpg

Pottery, Glass & Porcelain discussion

Dec 19, 2014 9:13:13 AM PT

Do you recognize this china goblet?

I bought an item from someone and paid them an extra $15 to put Flat Rate Priority Shipping, which they did. (1-3 day shipping) And it's already been 2 days and today would be the third. The tracking on the USPS site hasn't updated since the day it was shipped (December 18, 2014). It's been stuck at "Departed Post Office", does USPS not update tracking or something? I usually use UPS and it updates just fine.

 

 Capture.PNG

Shipping & Returns discussion

Bird on a Branch

Collectibles & Art discussion

Dec 19, 2014 10:35:04 AM PT

can someone ID this piece of asian art

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Antique & Vintage Jewelry by Design

Hello All! Can anyone tell me what type of stone this is? Any assistance would be greatly appreciated! Thank you! David.

 

 

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Collectibles & Art discussion

Dec 19, 2014 5:30:33 PM PT

what type of stone is this?

T?hank You for your help! I just cant quite make out the signature?007.JPG

Collectibles & Art discussion

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Fashion discussion

Dec 20, 2014 7:10:10 PM PT

Is this a fake Burberry sweater?

So a little back I saw my mother had a box of Barbie dolls with clothes at her parent's house. So she let me have them and now I would like to know their value. I have identified all the contents of the box with the exception of these items. The first picture is the one I want to know the most about, as I think i has the most potential. The second picture has the dolls I was unable to ID. And the final picture has misc. items that it would also be cool if they were identified. You do not have to identify everything, but if anything sticks out to you or you know what it is, please tell me their names and such. Thank you!

Barbie Collectors discussion

IMG_5002.JPGIs this a fake Ralph Lauren sweater? I have not seen a "RL" before. Thank you everyone.

Fashion discussion

Dec 20, 2014 7:08:20 PM PT

Fake Ralph Lauren sweater?

Hello All! Can anyone identify this artist? Any assistance would be greatly appreciated! Thank you! David.

 

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Collectibles & Art discussion

Dec 20, 2014 5:19:29 PM PT

identify artist

hi

have this lidded hinged, appears to be silverplate container with a removeable underplate

Marked on the bottom wiht an 86

any idea what this is

thanks

tom

Antiques discussion

I have a couple old original photographs signed in pencil Wm.C Van Horne. I am assuming this to be William Cornelius Van Horne an early father of the railroad in Canda and the Northwest.

Seems like something that would interest railroad and photograhy collectors. Any idea on the best way to authenticate something like this?

Thanks for any assistance!

 

 

Collectibles & Art discussion

Dec 20, 2014 8:08:35 PM PT

William Van Horne photograph

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Collectibles & Art discussion

Dec 19, 2014 2:32:58 PM PT

Can anyone identify this bracelet.

Looks like a board game piece. Its a green/white mountain dotted with holes and little plunger on the bottom that pops a blue ball into the air and into one of the holes.

I tried looking throguh a bunch of current and completed Milton Bradley listings and didn't see it.

Thanks for any help!

 

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Toys & Hobbies discussion

Dec 20, 2014 10:24:09 PM PT

Milton Bradley board game piece?

I've tried searching for this picture for awhile now with no luck. It has a gilded look to it. Appears to be pretty old. It has a date on the back of 1871 but I don't know if that bears any relation to its actual age.

 

It measures 7"x5". At the bottom I believe  it says "Uspomena iz M. Bistrice". 

 

Never seen one with black figures like that. Curious if anyone has any information on this or seen similar. Thanks!

 

003.JPG

 

Collectibles & Art discussion

As a new seller (this is my buying ID) I sold all my stuff I had laying around--those of which I no longer have any use of.  It was easy since I know all about the item and it's performance, and an easy profit since it is not inventory.  So far I have been almost perfect here and really enjoy doing this as a hobby seller.  Now I need inventory. I am constantly looking for quality stuff I can get free from friends and relatives (I never thought I be this way--looking at other people's stuff to sell).  So anyways it is a trial and error process.  I would stumble into buying something that is useful then think that maybe if I can find a source of good used items, I can sell it.  So far I have found that selling Men's clothes is a very low scam and decent profit venture but finding quality (no defects--like new) items are hard to find.  My goal now is to become a better picker.  Get inventory that moves and that caters to low scam buyers.  I am picky about the stuff I get for listing (don't get very used worn items with defects) but really have not found good sources or items that fit the bill.  Hopefully one day I will get there but it is a long hard road to find those items I can turn a profit and not encounter scam buyers.  It is sad that one can only sell in narrow categories where the items are comparatively low risk, can get a decent profit but has to be a low dollar amount.  I wish Ebay would be more proactive in dealing with scammers so we all can make money here.

Selling discussion

First off I put my textbooks up for sake. It sells, so I messaged all my buyers- listen shipping will be delayed because must know Grades. Most of them said sure. But one was like no I won't wait. I will not send it out before I get my grades. So I canceled the order and buyer leaves me feedback that I was clueless! I wasn't I just have to wait!

Selling discussion

Dec 19, 2014 8:20:01 PM PT

Buyer was mean

I put up for auction a non functioning gopro, which I clearly state in its condition as "for parts or not working". I even in extreme detail in my listing explain what is wrong with the gopro and how it does not function as it should. The winner, who has not paid, now is messaging me saying they did not realize it was not working. How could they not when my entire listing is me explaining that the darn thing is broken! I don't want to waste my time and have to relist the item or is that the only thing I can do? Isn't the buyer in a binding contract to pay up so as long as the item is accurately described?

Selling discussion

I purchased a "tempered glass screen protector" for my HTC Desire phone - it doesn't fit.  I left negative feedback that this product does not fit my phone as product description said it would. emailed me that I shouldn't have left negative feedback before contacting them (this is true) and that they would give me a full refund (a whopping $5.00) if I REVISED my feedback.  This is almost a month ago.  I am not going to revise my feedback and lie to Ebay purchasers that this is a great product when it is not.  

Now, because I didn't revise my feedback, they said they will ONLY refund me if I send the product back.  Send a piece of glass back to China - that is going to cost me a lot more than the glass itself.  

Here is the message from them:

 

 

 

 

 

I'm really annoyed.

Bidding & Buying discussion

Dec 18, 2014 7:47:02 AM PT

Buyers beware -

For all the known reasons I never leave feedback for a buyer till I receive feedback.

I received the following message from a buyer this morning.

"Item received! Very fast shipping! Thanks! Can you please leave positive feedback for me? Once I receive it, I will do the same for you."

How would you respond to this nicely,but letting her know she needs to leave feedback first.

 

Selling discussion

Dec 18, 2014 5:49:11 PM PT

Need help on response to an email

Hi, I sold a tablet on the 6th and the buyer just opened a case saying they haven't received it. The tracking number shows that it was delivered on the 12th:

 

Delivered Dec-12-14, 14:26 PM, MIAMI, FL 33178

 

What should I do now? They never contacted me directly, just opened a case against me. Since it's marked as delivered I should be okay right? I haven't done anything yet, I know from past experiences to come here first for advice! It's item # 201227543212 by the way.

Selling discussion

So i recently sold a handheld gaming console, which was in working order and I had checked before I had shipped. I kept very good care of it. Now we're still in the pending process for payment so this item was shipped very recently. 

 

Now the buyer is telling me this handheld is not charging, I am a computer tech also and believe this said buyer tried to charge when it was cold. Which could ultimately mess with said console and even if it didn't do any damage. Trying to use a cold electronic wouldnt work in the first place (take a laptop outside leave it there for 30 minutes, i guarantee you can't turn it on if you live in a cold state until it reaches room temperature)

 

This buyer is asking for a return, and i am a new seller, so I am asking the general ebay public for their input. I would like to continue giving people the best customer service as I am getting into this. Do i return it? This item could have been damaged now due to the buyer, and how is the process for insurance via USPS if this was actually a shipping issue?

 

I apologize for the length of this post, but thanks for reading :smileyhappy:

Selling discussion

My winning bidder lives in Canada, however,my listing clearly states "ships to United States." He is asking for an invoice before payment.What to do now?

Selling discussion

Dec 18, 2014 8:41:14 PM PT

My "winning bidder" lives in Canada

Had a user leave us 2 negative feedbacks recently stating "poor comunication, items made in china, tried to save money on shipping".  I found the "poor communication" part odd because they never sent us a message prior or after the sale, as I made the initial contact to them after I saw the feedback (their replies were in odd, broken English, so a feedback revision has gone nowhere so far).  They purchased a couple of cheap items that are were obviously produced in China, and he had left similiar negative feedback to other sellers.  Anyway, I got to poking around the "Order Details" screen and noticed the "Buyer note to seller" notation at the top of that screen, but I had never noticed that there before.  On both of their items they put in that note "If you can not discout please ship as separate box. Thanks!", so I guess that was the "poor communication" they spoke of in their feedback.  I'm not sure if this was one of those periods (like today!) when the Ebay combined shipping calculator is out of commision or if this buyer just didn't know and paid for the items separately, but it showed up as 2 seperate items/orders.

 

So, where else is this "Buyer note to seller" visible?  We process anywhere from 100 to sometimes 400 shipments a day and use ShipWorks shipping software, so we can't hang out on Ebay and read every order detail screen, but I would rather avoid this again if possible.

Selling discussion

I have defects that are old. I am on 12 months standard, but find it hard to beleive nothing has fallen off in 3 months. How can we check on these dates. I called Ebay and they would not even tell me if something was due to fall off. 

Selling discussion

Dec 18, 2014 10:56:59 PM PT

Anyone know how to track numbers on defects

A seller is threatening to report me to the 3 credit bureau over the insertion fees, is this something they can do?

Bidding & Buying question

When a member tells to to Go screw yourself **bleep**!!!!!!!!!!!!!!!!!! DA... When they do not not like the response given to a question they asked when the item was up for auction. Are members, or any one else for that matter allowed to treat sellers /members this way. Does e-bay approve this abuse? I have other items I want to sell through e-Bay, but not if this abuse is considered normal conduct from potential buyers. I will wait to list any other items on e-Bay. Thank you in advance for your comments .

Selling discussion

I paid for a set of 2006 Pink Label Wizard of Oz dolls.  I should have looked at the feedback for this seller. Apparently, whoever this is, it seems they are trying to sell the same set of dolls to various buyers and no one has got the set. The seller also is not responding to any emails. Some are saying this is a scam. Anyone else buy this set from this seller? They ruined my Christmas surprise by being on Ebay and agreeing to sell this. And now there is no way to get the $100 back before Christmas to buy my granddaughter another gift. I will never buy anything else from Ebay. I don't understand how this seller is still allowed and why can I not open a complaint. It has been 10 days and the item still shows not shipped. I am so mad right now, I could just scream!!!!!!!!!!

Bidding & Buying question

Dec 19, 2014 10:47:57 AM PT

Has anyone had trouble

A couple of days ago,  after waiting nearly a week for an eCheck payment from a buyer to clear, I received a message stating that it had failed. I've heard nothing from the buyer, so I've opened an unpaid item case, but this is annoying because now I'm not going to be able to sell this in time for it to possibly be available for anyone before Christmas. And this isn't the first time I've had a problem with eCheck from a payer before.

 

Is there a way to simply turn them off so that eCheck will not longer be an accepted method for payment to me? I looked in the options for changing accepted payment methods, but I couldn't find anything.

Selling discussion

Dec 20, 2014 1:16:17 AM PT

Problems with eCheck Payments

Hi everyone,

 

How do you decide  when to place a protective jacket like Brodart or Gaylord over a dust jacket?  Is there a certain price point, condition (fine to protcect it or chipped/tears to stop them spreading), age, genre? 

 

An old bookdealer told me a protective jacket does not add any monetary value, but it increases the speed it sells at in his brick & mortar shop.

 

Does the same apply online?

Booksellers discussion

Dec 18, 2014 7:27:59 PM PT

When do you use a protective jacket?

I had a bidder want to cancel his bid because he wasn't sure the item was authentic.  Since it was a high price item i decided to get it authenticated so i ended the auction early.  Just before that happened another bid came in. Now ebay is charging me 66.00 fee for and ending the auction early.  Can i do anything about this fee.  Please help i am retired on a fixed income so this is alot of money for me to pay out.  HEL

 

Payments question

I had a buyer who bid on an item and did not pay.  I have unpaid item assistant set up to send unpaid item reminder after 4 days.  Ebay then gives buyer 4 additional days for a total of 8.  This buyer "says" they sent me a message through Ebay contact seller which I never received asking me if they could wait and pay later.  Had a received it, I would have turned off the unpaid item assistant for that transaction as I have done in the past.  So they did not pay, I got a final value fee credit and they got an unpaid item strike.  On the 9th day buyer contacts me upset stating that they had asked me to wait for payment (which I hae no record of).  I had already A) Relisted the item and received a bid on it and B) Blocked this buyer as I do for all buyers who do not pay since I CANT leave negative feedback.  This buyer is not harrassing me with repeated insulting messages through Ebay which I have reported but to no avail.  My question is, can this buyer who did not pay and received an unpaid item strike, still leave me negative feedback?

 

Selling discussion

( I have ready a few posts about MAX BID but did not see the answer to this Question )

 

I have bought hundreds of items on ebay, but never used "MAX BID" because I am not sure how it works.  I usually place my Final Bid in the last 10 seconds of an auction if I really want the item.

Does the MAX BID feature just keep bumping the price up during the entire auction price or what.   You often see a FRENZY of bidding on popular products between 2 or 3 inexperienced buyers.  I don't want to be one of those.   So does something prevent the "MAX BID" feature from just becoming part of a FRENZY to run the price up ?

 

I used to use Auction Sniper, but no longer take the time to do that.

Bidding & Buying discussion

Hi,

  I'm sorry for the length, but I'm really stumped, so here goes:

I purchased a little silver ring from a seller located in Armenia on the evening of Nov 2nd....knowing that it may take approx around a month to get here, I still wanted it as it was unique & the only (simple yet elegant) Calla Lily ring I could find. (My Sister loves Calla Lilies) I wanted to get this to her for Christmas. The auction stated that the ring should arrive between Nov 25th-Dec 12th.

 

 I have been purchasing on Ebay since 98' and have made many overseas purchases & I usually get my items from England approx 2 weeks & China or Australia approx 2-3 weeks. Going off of my past experiences, I figured that it if took a month, or a bit longer to arrive at my residence in San Diego, CA, then I'd still have time to ship it off to my sister before Christmas....(I took in to consideration slow shipping this time of year)....but it seems that my ring may not have left Armenia after 44 days, still?

 

   That being said, again, the Ebay auction info said that the ring should be expected between by Nov 25th - Dec 12th at latest. After paying for it,  I kept checking back on the tracking, since I wasn't notified when the ring was shipped. The tracking#  numberRR154905585AM  continued to show the same message since Nov 10th....... "Origin Post is Preparing Shipment" (on Ebay) & (USPS showed this) "We have received notice that the originating post is preparing to dispatch this mail piece". The messages have stayed the same, ever since.

*For the record:  I wasnt' sure exactly what this meant, till I called the post office & had it clarified. I wondered if it meant the seller purchased shipping, but hadn't mailed it off yet? I was told that it could be that.....or it could also mean that the seller did indeed drop off the package, but that the package is now stuck in a freight container awaiting more parcels to meet the weight or numbers quota, to make the trip worthwile financially, before finally being shipped to the US. 

 

  By December 1st, a little concerned that still I heard nothing....but still considering I had 9 days to go till Dec 12th.....I decided to contact my seller (nicely) and asked it the item had shipped out yet, since it had been a while & the message remained unchanged.

I should note that I had to go through the Ebay system which said that I still had 11 days to go till (Dec 12th final waiting date)....but because I wanted to contact the seller anyway, my message was automatically headed to the seller that buyer requesting a sale cancel or refund. Due to this, the automated header....which I did not want, needing just communicate w/ my seller  & ensure the item was shipped...... I made this clear to the seller, that I still wanted the ring...but just needed some clairification & info.

 

The seller said that the item was sealed in an envelope on Nov 8th and should be in the USA by now (Dec 1st) and likely enroute to me as we speak. Also that I should have it by the final waiting time date (Nov 25th - Dec 12th). The seller also advised me that it was out of their hands and the auction can't be cancelled since the item should be in the US in the next 10 days and they would have nothing if they refunded & I would likely have the ring & the refund. Understandable.......

 

    On the other hand, I do feel that I have been fairly patient + I didn't want to dog this seller & jump the gun if not warranted.....but now I am looking at 1 full week past Dec. 12th  & well over 44 days since paying for the item. Worse yet, I know that I can't ship this to my Sister, by Christmas....unless it arrives no later than Monday & I will still likely pay through the nose to have it shipped. Shame on me, I know....but I just assumed that this overseas shipment wouldn've been on the same time frame as the others, expecting 4 weeks maximum.

 Now that you have the details, I wanted to know if I am jumping the gun, or am I not being concerned enough? I am a pretty laid back buyer & try to be as patient as possible. The shipping time frame seems a bit extended, in my opinion....& with no real tracking to boot.

     I guess my real questions are: What are my options...since it seemed to me, from the response I got from my seller, that this was basically out of their hands & I am poop out of luck, till it arrives....when it arrives.  I also have not contacted the seller since Dec. 1st, but am now getting a little tired of the waiting game, especially now that the ring is a week overdue from the final date. Worse yet:  I cannot find out the location of this ring, till it just shows up one day & worse yet....there is no way to track it's location. It is becoming even clear that I won't be able to get this to my Sister by Christmas.

   In my past overseas purchases, USPS tracking mentioned the purchased item has entered the USA, but nothing is stated with this ring.....lastly, if this can't make it by Christmas....it's kind of a moot point. Then what are my options? Seems it may not be the sellers fault, but the post office? If that's the case, what can I do?

 I thank you for your time & would love any ideas.

Granny G

Shipping & Returns discussion

  I've recently sold a leather handbag: $34.00, Shipping $5.35, Ebay and PayPal Fees $4.99.

  Shipped on December 15, buyer got item on 17th and today has started return process claiming the item smells like cigerette smoke and airing it out didn't work, so the item is Defective and Doesn't Work, in note buyer told me item is not as described.

  The return shipping will be whatever the buyer chooses to pay to ship handbag back, I'll have to reimburst shipping.

 

  As is, I've "lost" $10.34, return shipping will be atleast $5.35 if buyer chooses cheapest option; as well as losing my $23.66 profit.

 

  Is this buyer remorse and the buyer was emberassed to list that as their reason to return; is their claiming "Defective and Doesn't Work" ( like the item was an electronic) an attempt to avoid any supposed negative feedback if buyer is afraid of potentailly receiving negative feedback; do I get any of my fees back or am I just going to have to take a $15.69, at minimum, hit?

 

  What do I do???? 

Shipping & Returns question

Anyone else having problems with the forums loading? I have been for the last couple of hours with very slow loading and once the page finally does load, I have to scroll to the right to read posts just like it was when the forums were changed the last time. This happens with Win 7, Firefox 34 and on my iPad (Safari). IE 11 won't load the forums at all, in fact trying to load a thread completely froze IE and had to use task manager to get out of it. All three browsers load the ebay home page and all other sites with no problems. It took 4+ minutes for the page to open once I clicked the "new message" button.

Selling discussion

Dec 18, 2014 5:45:40 PM PT

Problems with the forums ...

I bought some cameras that did not work and so I sent them back and received a refund. I gave neutural feedback and now the seller is messaging every day wanting to "work it out" I stopped messaging back, but it still continues. Can I block someone from messaging or do I just continue to ignore it until they tire out?

Bidding & Buying discussion

Dec 19, 2014 9:20:59 PM PT

Seller messages too much

Greetings fellow Ebayers,

I've recently caught the "Coach Bug" and purchased several in the last few weeks. I've been thrilled with most, with one huge exception.

The very first bag I won was the last one delivered and sadly it is a genuine fake! I was shocked and sad as I paid $132. for it. The immediate signs were 1: The Coach emblem on the front is crooked- VERY crooked. 2. The color is a very bright metallic purple(I already purchased a metallic purple/Iris and this is not it!)  3. The patch inside is No..4C 9911 a simple google reveals this is never a genuine number.  4. The lining is too large for the bag, it moves around & bunches up and it's a cheap stiff light pink satin. 

 

Needless to say I am sad! More sad than angry because I kind of liked the color. I initiated a "Not As Described"  due to fake/counterfit  refund request and the seller has agreed to refund my money. **Fingers crossed that actually happens when I send the item back.**  

My question is this: Do I leave feedback on the seller that they sold me a fake Coach? Or should I not do that since they agreed to refund? They currently have 37 feedbacks, 100% positive. I'm not sure what the rules are regarding this so any advice is greatly appreciated. 

Also how do I help prevent this person from relisting & selling this item all over again? 

 

It was my first auction and now that I've done a little research, I can even spot the signs of a fake in the listing photos. :smileysad: Live and learn I suppose.

 

Thanks A bunch Pika

 

 

Fashion discussion

I am so frustrated now, I just decided to not call ebay for like the 6th time and waste my time. I guess I need to vent so I'm posting here.  Firstly, I have a buyer who is claiming he received the item not as described, poorly packed, and damaged by post office.  It was a vintage Budweiser fixture.   We went to great pains to package the item well.  He keeps pressuring me for the refund but has only sent me 3 lousy pictures of the  box.  Yes, just the box.  I asked him nicely to send me pics of the damaged item itself and what does he do ... he puts in 3 duplicate requests to ebay for his money, saying he sent me pics.   Secondly, the account supervisor in Resolutions was mind-boggling stupid to deal with.  It was as if I was calling for the first time to explain the situation.  Yet there is a documented record of my communications with the buyer and supposedly "notes" taken by all the other reps I have spoken to.  His attitude did not seem to be sympathetic to me and he was weirdly robotic to me.   I asked that ebay please take me out of the picture and ask the buyer to file a claim himself for this "alleged" damage, because he has a criminal history.   The supervisor said that ebay would ask the buyer for the pictures of the item and if he didn't comply, then they would ask him to return the item to me, at my expense, after which I could appeal that.   But I'm thinking how is that a solution?   The guy could have bought the fixture for parts for another one that he has and would likely mail it back to me missing those parts.   I just feel I am going to lose on this ... to a dishonest person.

Selling question

I found a lovely custom doll and it's bid price was incredibly low. Checked the seller and he or she only has a handful of low price items for sale, and a lot of good buyer feedback (I always check feedback and history). I placed a low bid because I wasn't sure I'd be around to snipe and also wasn't sure what my max on this doll would be. Stupid bidding practice, I know, but I'm only hurting my bank account so who cares?

Anyway later someone outbids me, then I outbid them. Enter the stranger. The stranger has a lot of feedback but they are making these little bitty bids to just barely outbid me. I get sick of it and bid a larger increment (17 to 25 dollars, I don't mind saying since I'm not winning now). The other person outbids me. I check "the stranger's" account and they have 22 retractions in six months. Is that sort of high?

 

Please let me point out that I honestly do not believe the seller has a thing to do with this. I suspect this Stranger saw a custom doll and perhaps wanted to mess with competition, or has a grudge against the seller. Why do I think this? Gut instinct, along with the fact that I messaged the seller about the doll's size at 10pm and no response yet, and the way the seller's other items are just not very expensive and neither is this. I believe they are asleep. Also the doll world is very, very competitive especially when it comes to custom work.

 

So is it possible that someone is giving a relatively new seller trouble by shill bidding, thereby potentially making them look like a scammer? I've never retracted a bid in all my time here, and I've been here something like 10 years. If I bid I pay. It's a contract, after all. Are there people out there who just thoughtlessly bid on items, then go "Oh wait I forgot I don't have any money/my rent is due/I don't actually want that item after all" and expect all to be well? Because I have a feeling if I don't bid again I'll still win the item, considering this person's retraction history. If it matters, their activity with this seller is 20% I think.

 

Lastly, I know the ebay discussion boards are a rough place sometimes. I don't need people to agree with me, I just want opinions if anyone would care to help me suss this out. I really like the doll >.< but don't want to play games.

Bidding & Buying question

Hi, I wanted to know...If I want to use PayPal at a regular Walgreens pharmacy retail Store (they have a paypal option ICON with the card swipe machine at the register, but the register employees do not know anything about it, I asked)... my question; do I just input a 4 digit pin? if so, how do I set up one?  -Thanks for the reply!

My Account question

Dec 18, 2014 11:30:04 PM PT

Paypal used at brick and mortar stores

i placed an order on the 25th of november and received a tracking number. i tracked my item to gaungzuo china where it says it was shipped from thier country. i called the ems china post and was told that it had left thier country on the 278th and was in route to chicago. it is now december 20th and there is still no updates or sign of my item. i have reached out to 48 express-us numerous times and they just keep telling me to wait. im about done waiting. what can i do if anything? i paid via paypal can i have the charges reversed? help please.

Shipping & Returns question

I want To buy a watch from a sneller in the USA and live in the Netherlands.

http://www.ebay.com/itm/SEIKO-LASALLE-5932-5229-DRESS-WATCH-ROMAN-NUMERAL-WHITE-DIAL-MINT-CONDITION-/231424336948?ssPageName=ADME:X:RTQ:US:1123#shpCntId
The Seller offers international shipment. When I click the buy now option the message
We are sorry but the item you selected may not be purchased due to Seller shipping restrictions, country specific import/export or other relevant restrictions.

{e45670-779732x}

shows

The seller mailed me:
I DON'T KNOW BUT EBAY GLOBAL HANDLES ALL INTERNATIONAL TRANSACTIONS / SO THERE IS NOTHING I CAN DO / SORRY

What could be the problem?

Bidding & Buying question

where can I go to start an unpaid items case?

I know that I have set it up to start after 4 days of the item not being paid for, but it is now going on the 5th day and want to start the case now.

Thanks for any help that I can get

Selling question

Dec 18, 2014 8:18:50 AM PT

how to start an unpaid item case

I am new to the Global Shipping Program.  In my auctions, if I click on details for shipping, only 10 countries are supported, and these countries are listed in the Global Shipping Program help.  However, ebay has allowed bids from users in two countries that are not on the list when I click on shipping details, Dominican Republic, and Kuwait.  Looking at the help pages for Global Shipping, they describe how to expand the list of 10 countires, but following the instructions I see there are no exclusions in my preferences.  If these auctions complete, will shipping to these other countries be supported?  This is all very confusing to me.

Shipping & Returns question

Dec 18, 2014 6:57:05 PM PT

Countries supported by Global Shipping

Can anyone help me with the title of this Chagall lithograph? I've looked all over online and can't seem to find anything. Thank you!!

Collectibles & Art discussion

I have the "out of stock option" activated. How do I end a good till canceled listing which has sold out?

Selling question

How do i mark down or offer free shipping without revising the item? I see some auctions say save 10% "on sale" ?

Selling question

I recieved an item, it doesn't jibe with my memory of the listing, price or condition. Before i complain I would like to make sure my memory is not at fault, I've looked at a lot of similar listings and may not remember correctly.

Buying & Selling Basics question

Dec 18, 2014 2:15:52 PM PT

viewing old listing

I am not receiving a message response from a member that has purchased multiple items,  I thought I might give them a call can anyone tell me how to get a members telephone number? 

Selling question

Dec 19, 2014 8:14:24 PM PT

Get a members phone number

 

I am another one who was told that my eBay protection has expired.  I made a purchase in October and waited for it to arrive, which it never did.  I checked the tracking number and it was in my home state but not near my home city.  That's as far as it went.  We contacted our Post Office who then contacted them and they said they would look.  All of this takes time.  We continually checked to no avail.  This item cost me nearly $50.

 

I have purchased from this seller 10 or more times and they never offered to help.  I've spent 50 to 100 on each purchase so I'm sure it wouldn't have hurt them to replace what I lost.  In cases like this, I believe eBay should extend their protection.  I wasn't just sitting around or forgot about it.  I have two online business' and needed that item.  There are exceptions to rules and sometimes they should be made.

 

Thank you for listening.

Selling question

Dec 18, 2014 2:58:48 PM PT

eBay protection expired

How   can we put our products in christmas offer ?

Selling question

Dec 20, 2014 1:26:37 AM PT

Selling Promotion

I received a message that says the following, I'm not sure if this guy is trying to scam or what, but it seems a little outlandish to me.

 

-------------------

 

Hi there,

I am interested in your magic card collection and want to start bidding. But there is a high tax price when importing to Europe, the Netherlands... So there is a way to bypass this which makes it more attractive for me to bid on your item.
There is a maximum limit of value for which i dont have to Pay any taxes, about 50dollar. So, if i would win Your item, could you set the item price value to 50dollar or less so that there wouldn't be any taxes? Since this has no downside for you, and is benificial for me.
I would rather Pay more for Your item then bidding low and Pay 50% tax in addition.
Please let me know what you think or have any questions.

With kind regards,

Selling question

Dec 20, 2014 1:23:55 PM PT

International Sales Tax Scam?

My tracking information shows the item was delivered on November 26. The buyer claims they never got the item. The item cost was $40.00 plus shipping was $ 20.00. This is a lot of money for to me to have to eat if I have to refund it. 

Selling question

Hi I live in Switzerland and I want to sell on ebay.com, the problem is that our international fees are different, can I maybe set them manually? Or add the link of our shipping-calculator?

Please help!

Shipping & Returns question

Dec 18, 2014 11:03:44 AM PT

Shipping fees problem SWITZERLAND

may things not yet come from Nov 5 

Spoiler
 

Buying & Selling Basics question

Dec 20, 2014 12:10:37 AM PT

my order not come

Negotiated offer w/buyer to pay shipping to expedite item, but the buyer didn't wait for my invoice to pay. Do I refund payment and ask them to repay using the invoice I sent that incoudes shipping?

 

Selling question

ID vintage Zenith transistor radio? Can find no markings on it. Fantastic mid century aqua or turquoise color. Apologies if this is the wrong group – if it is, please direct me to a more appropriate group to post this question in and thanks.

Antiques discussion

I used Fedex through eBay for the first time, in Novemeber. The label I created was for $10.71, all info was accurate and I had no problems at drop-off. Now I see a fee for over $45 on my seller account for having used Fedex-ONCE! I can't get to the breakdown of this enourmous fee and I never saw anything during creating the label telling me I would incur such an enourmous fee! Please someone tell me this is an error:smileysad:((

Shipping & Returns question

Dec 18, 2014 11:31:03 AM PT

fedex shipping charge

i bid and won an item on ebay and paid the down payment  thru paypal.  the seller has ask me to pay the remainder with a certified check. does this lose me the ebay protection

Payments question

Dec 19, 2014 5:38:29 PM PT

paying balance on ebay purchase

My seller indicated the wrong shipping amount on her auction.  I paid immediately (like I'm suppose to).  Am I liable to pay the additional

amount or does the seller have to eat her mistake?  Can she hold the item until the additional amount be paid?

Selling question

When i look at my paypal account, I do not receive the full value of my listing. A certain percentage is deducted. In addition, I realize that there are ebay fees and I am charged an ebay invoice. Are the ebay fees already automatically taken out of my paypal payments from my buyers? Is that the reason why I do not receive 100% of my sale? Thanks

Payments discussion

Dec 19, 2014 11:40:52 AM PT

Question about ebay fees and paypal payments

She is 23" tall and has no tags on her body. That back of her neck is marked "My Twinn". Do you know what face mold she has or the approximate date she was made?

 

Thank you.

Dolls discussion

Dec 19, 2014 8:49:57 AM PT

Can you identify this My Twinn doll?

Hi, I no longer see my ebay bucks. I got the 5x bucks offer and used it yesterday to buy a few items. I could see my total bucks amount if I hovered over the "MY EBAY" tab, the bucks $ amount would be at the bottom, just beneath "MESSAGES" in green., Alternatively, I could go to the "BUY" tab and the amount would show on the left. Now there is nothing. I had $42 last I saw it, which was yesterday. Has anyone had anything similar happen or know what I can do to fix this?

 

Thank you

My Account question

Dec 19, 2014 1:09:36 PM PT

ebay bucks missing

how do i locate a specific seller by user name

 

Tools & Apps question

Dec 19, 2014 5:38:08 PM PT

how do i locate a seller on ebay

I have a necklace for sell . A buyer put a bid on it . She mentioned in her emails she was going to use it to repair a necklace of her mother's . I went to get the necklace out of storage to get ready to ship and the string snapped and half the beads fall to the ground . I send her a message with pictures showing her the tragedy . I offer to sell it to her for a lower amount if she still wants it , since she was going to take it apart , She is thrilled and agrees . Should I cancel her bid and then put a BIN on it for her or is there a better way to go about this ? Thanks !

Selling question

Dec 19, 2014 7:49:01 PM PT

I need advice on the best way to proceed

Vintage Electronics

1. If a seller lists a used item as-is, but also says good working condition but accepts no refunds. Am I covered by ebay protection  if I get the item is defective.  By this I mean, if I hear a slight A/C buz in one of the channels - to me its defective.

 

2. What constitutes good working condition for ebay.  Like I said if I hear just a slight problem in one of the channels its not good working condition to me.

Buying & Selling Basics question

Dec 19, 2014 9:17:33 AM PT

Used - As -Is but good working conditions

I am shipping a vase that weights three pounds two ounces.  Box is 8x5x8 and I'm expecting a cost of about $6-7.  But I'm being told it will cost $15.

 

The buyer is in Campell CA.  I can ship it out of state for less than the cost to this city.  Do some cities cost more?  I cannot make sense of this.

Shipping & Returns question

Dec 20, 2014 10:53:19 AM PT

Shipping cost to this location is very high

I have put a bid on an item but it has not met the reserve. Am I obligated to purchase the item if I am the highest bidder but the reserve is not met and the auction closes?

Bidding & Buying question

Dec 20, 2014 2:42:40 PM PT

Reserve obligations

Can I cancel this sale and offer to the next bidder?

Bidding & Buying discussion

How do I list a "buy it now or best offer" item?  did it by accident today when I had intended to do a "buy it now" .  Worked for me because the item sold.  Now I can't figure out how to do it again! 

Buying & Selling Basics question

A buyer won an auction and immediately emailed that he bid in error and was "cancelling the sale".  I suggested politely that he was obligated to complete the sale, but went ahead and cancelled it.  He has since sent 3 abusive emails.  Can anything be done other than ignoring him?

Selling question

New to eBay. Do I have to get paid through paypal AND do I have to give PayPal my bank account info?

Payments question

I had a buyer make a "best offer" that I accetped.  Its been 16 days since the "sale" and no payment even after numerous emails and phone calls.  Any else no how to deal with this situation?  I've been charged listing and invoice fees for a "sale" that never got finished.

 

Payments question

Dec 19, 2014 12:31:12 PM PT

best offer accepted buyer didn't pay

Hello, Any help appreciated. I am currently at work so I can't send pictures. Once home I will gladly send pictures to any and all willing to help. Here is what I have that an old friend gave to me years ago. It's a ceramic ashtray with metal cigarette holders/indents with springs below. The holders lay flat when a cigarette is placed in them is and burning. If the cigarette burns down near the end/filter, the spring below heats up and expands and lifts to tilt the cigarette into the ashtray to extinguish it so it doesn't fall out of the ashtray. I'm guessing this is from perhaps the '40s-'50s since that is when my friend smoked before he quit. Any info on this type of ashtray? It works like a champ to this day. A simple but brilliant and functional design. Thank you, Dave

Collectibles & Art discussion

Dec 20, 2014 12:00:17 PM PT

Ashtray Question

Howdy:

First off, I'm new and sales have resulted in more activity. I am exceeding listings and instead of paying .30 insertion fees I opened a store to avoid it.

Originally I was able and  happy to list Auction and Buy it now but am getting nicked for .10.  Now that I have a store I have to choose one or the other but, In an effort to maximize sales it is going to cost where it did not before. So, being a big boy I consider defraying the cost by handling charge. I hate to present that profile to my buyers but what can I do short of eating the fee? Any Ideas?

Thanks

Buying & Selling Basics question

When an item is damaged in shipment, via the USPost office, do I file a claim directly with the post office or is there some place on ebay where I can do that?  It has been many years since I have had a problem and just cannot remember how I did it - probably over 5 years ago.

Thanks

 

Shipping & Returns question

Getting Started question