eBay
  • Daily Deals
  • Gift Cards
  • Sell
  • Help & Contact
  • Shop Deals

eBay Community

THE ANSWER CENTER

The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section

GROUPS

Groups is a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!

CHOOSE A GROUP TO VIEW

Marketing image for Groups Section

Announcements

The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now

EBAY COMMUNITY POLICIES

Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile

Welcome!
PEOPLE YOU FOLLOW

Connect with Fellow eBay Community Members!
Register or Sign In Today!

The eBay Community

I hope these two pictures are sufficient, they are the only ones I got.

I would like to know if authentic and if anyone knows the  name and approx age even better. Thanks in advance.

 

27145012412372910.jpg18537542412373010.jpg

Fashion discussion

Nov 25, 2014 10:32:52 AM PT

Please help, is this vintage Coach real?

This is my find for the day. It has very high quality matte hand painted decoration. It actually reminds me of some the American arts & crafts makers, like Rookwood and Newcomb. I'm not sure what to make of the subject matter, ladies running silhouette. I'm almost certain the mark within the square is the signature of the artist or company. I've search gotoberg and couldn't find anything. Measurements, 6.5" tall and 5" diameter. Any thoughts as to maker or age are greatly appreciated.

 

IMG_4627.JPGIMG_4628.JPGIMG_4629.JPG

IMG_4630.JPGmark.jpg

Pottery, Glass & Porcelain discussion

There was a new message in my listing form today that demonstrates how much eBay knows about selling.

 

It recommended that I list my fixed-price item as an auction, that buyers are almost twice as likely to purchase it:

 

 SellbyAuction.jpg

 

 

 

 

 

I was surprised when I saw this, so I looked at Completed LIstings for the last 30 most similar items, made two lists (fixed-price and auction). Here are the results:

 

Fixed Price - 17 items sold for an average of $5.29 each

 

Auction - 13 items sold for an average price of $1.61

 

 

There was no substantial difference in the style or quality of the items selling by both methods.

 

 

 

So what should we learn from this?

 

Either eBay's "trending," pricing, and analytical software doesn't give accurate information on prices and how to sell particular items or... eBay knows perfectly well that fixed-price items sell better and bring better prices in this category but wants sellers to sell by auction so buyers get those feel-good rock-bottom prices.

 

 

Either way, eBay gave me bad advice and I ignored it. I suggest you all continue to do your own research and don't trust eBay's suggestions. Look up the completed listings to see what works best for your product.

Selling discussion

Nov 25, 2014 9:00:12 PM PT

go sit in the corner eBay...

Previously, "I received an item that wasn't as described" went to Request a Return.

 

 

Now, "I received an item that wasn't as described" goes to Request a Refund instead:

 

Selling discussion

Nov 27, 2014 8:52:10 PM PT

eBay has a new solution for SNAD requests

I did this about 10 years ago. At that too much was going on in life and sales was not good enough to mitivate me to put any time in it. I lasted about one year. Mostly just paid the rent and the cost of merchandise.

Now I want to try it again. I just secured a booth of size 12x15 feet. The rent is $1 per square foot. I also bought a few bookcases from a dealer in the mall.

The idea is of couse to sell books that are otherwise not sellable online.  I know that it involves a lot of time to do this.

Pros? Cons? Experience?

mall-1.jpgmall-2.jpg

Booksellers discussion

grosbeak

 

Good morning everyone. What's up?

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Hi! Can anyone tell me anything about this nice hand painted bowl? I saw several Acoma pots that had similar very detailed geometric designs. This one has some age to it. Can anyone confirm or deny if this is Acoma pottery and the approximate age? Here are the pictures....

 

NativeAmericanPotteryBowl.jpg

 

NativeAmericanPotteryBowl1.jpg

 

NativeAmericanPotteryBowl3.jpg

 

This lovely bowl measures about 5" diameter x 2" tall.

 

Thank you!

 

Juli

Antiques discussion

Nov 25, 2014 3:16:35 PM PT

Native American Bowl Help Please Taupou?

OK, all the regulars here know I am a Victorian Sash pin maven, I LOVE them! So, I won a lot last week that had a sash pin in it that looked strange to me in the photos, but I bid on it anyway (keeping the wonky look in mind) and won. Got the lot and there is this poor, sweet, brass sash pin covered in a layer of silver spray paint!

 

At least they had the good sense to remove the stone first!

 

But what I want to ask is what is the best way to remove the paint? Should I start by soaking in water? Or should I go right to paint stripper? It looks fairly recently done since the painted surface is in good shape - lucky me :smileymad:

 

Here is a photo of my poor, painted sash pin (yes, they very nicely painted the back also!) :smileysad:

 

Jewelry & Gemstones Board Group

Nov 25, 2014 4:54:44 PM PT

WWWAAAAHHHHHHH!!!!!!!!!!!!

I think it says "This is a very rare & valuable coin" :smileysurprised:

Thanks

 

2010-01-01 coin 007-tile.jpg

 

2010-01-01 coin 009.JPG

Coins & Paper Money discussion

Nov 25, 2014 8:28:56 AM PT

Need help. Please identify coin. Egyptian?

Hello

Please help identify these animals maker and material... looks porcelain the colored ones, but the white Hyppo gives some doubt...

Thanks in advance.DSC_7906.JPGDSC_7907.JPGDSC_7909.JPGDSC_7910.JPG

Collectibles & Art discussion

As friends and family gather on this day to give thanks ... please remember ...

Gobble

And remember those that can't be home today because they are so far away.

 

far away

 

Jewelry & Gemstones Board Group

Nov 26, 2014 5:18:44 PM PT

Happy Thanksgiving

vintage-thanksgiving-postcard-8.jpg

 

May you have a safe and happy Thanksgiving Weekend!

 

 

Selling discussion

Nov 27, 2014 6:13:38 AM PT

Happy Thanksgiving to All!

The%20filming%20of%20Batman%20and%20Robin.%20

 

This one is for James :smileyhappy: 

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

I have found a brass mask that I believ to be African in origin. Was wondering if anyone might be able to confirm this, along with a region and possible age. Measures 11" long, 4 3/4" wide and is 3 1/4" in depth. Thanks

 photo DSCF6634_zps79a95b8a.jpg photo DSCF6635_zps988b72bd.jpg photo DSCF6636_zpsde9a2af2.jpg photo DSCF6637_zps9d7437a0.jpg photo DSCF6638_zps0b64951d.jpg photo DSCF6639_zps11350a0e.jpg photo DSCF6640_zpscc82f4d3.jpg

Antiques discussion

Nov 25, 2014 11:30:37 AM PT

Brass Mask African?

So I have this glass which has a gold coin embedded on the front. It appears to be a 1915 Austrian 4 ducat which I know has been restruck for decades. Thing is, this one doesn't have the bumpy border next to the rim like the restrikes I've seen. Sorry, don't know the correct terminology.

 

Thing is, would this be a replica of a restrike? second, why on earth would someone stick a gold coin onto a glass in the first place?

 

Thoughts?

100_9142.jpg

 

 

 

 

Selling discussion

Nov 26, 2014 2:25:37 PM PT

Question for ted or other coin gurus

016.JPG017.JPG

Collectibles & Art discussion

P1070807.JPG

Pottery, Glass & Porcelain discussion

hello, and Happy Thanksgiving everyone.

I have a set of 10 of this

Led glass ( bell sound, heavy), cut panels, ovoid bowl, 5.3/4" high, 3.7/8" wide (top), green-yellow under UV light.

Thank You so much for your help.IMG_0018.JPGIMG_0020.JPGIMG_0021.JPG

Pottery, Glass & Porcelain discussion

There was a thread posted on the old board  discussing a reproduction filigree Deco style sterling ring set with an  amethyst glass intaglio of a woman. The mark on it was quite interesting because it included the word Vintage.

 

The reason I'm posting this thread is because yesterday I bought a brooch that has the identical mark that was on that ring.It also had an original tag on it indicating it had been made in Thailand. Not sure if this info was known before so thought I'd share it here.

 

013.JPG 

 

 

017.JPG

 

 

 

 

011.JPG

 

 

 

 

 

 

Jewelry & Gemstones Board Group

Bonus Offer! - Earn 10% in eBay Bucks on any item today only!
11/25/2014 08:00 AM
13 hours
  
Note: Unless stated otherwise, offers start at 12 a.m. and end at 11:59 p.m. PST.
 
 
Bucks news
Rewards Enrollment
 
 
Activity
ViewThis period ($39.88)
 
Date Items Price Earned
11/25/2014Lot of 10 Western Digital WD2500AAKX 250 GB SATA Hard Drives
You earned Bonus Bucks. See details
$160.00
$16.00
11/25/2014Toshiba MK1629GSG 160GB 5400RPM 1.8" Secure Erased!$59.00
$1.18
11/25/2014Toshiba MK2533GSG 250GB 5400RPM 1.8" Secure Erased!$59.00
$1.18

Bidding & Buying question

I could not find anything information on these wings please help.
thank you

IMG_9329.JPGIMG_9330.JPG

Historical Memorabilia discussion

Nov 26, 2014 4:40:51 PM PT

help me to identify this wings pls

Thanksgiving Happy Thanksgiving quote

Coins & Paper Money discussion

Nov 26, 2014 1:22:30 PM PT

Happy Thanksgiving

Hello!

 

When I try to create a request for combined shipping and confirm (request total from seller), i get the error "Page not Responding". 

 

Does anyone else have this error?

 

 

Error

Technical Issues discussion

I don't think these problems are normal -

  1. When I log into "community.ebay.com", when I click the buttons "Answer Center", "Discussion Boards", "Groups", etc., the URL will add #discussion (etc.) but nothing seems to have changed - WHY? I remember seeing "Sellers" under either Boards or Groups in the past...
  2. I have two eBay usernames - it's easiest to use the eBay greeting name for them - Doug & George (they show at the top left)
  3. I cannot "sign in" to the Community - most of my Community screens don't even show the "Register" or "Sign In" option (shown in the screen below), but when I click of "Sign In" (note the URL in the status bar at the bottom), the screen goes blank, there's a short pause, and then it refreshes, but without a "Sign In" option 
  4. I NEVER see my username and private messages - I did get a PM, eBay sent email, I clicked on the link and I get what youi see below
  5. Tech stuff - Win XP, happens in both Chrome and Firefox, I allow pop-ups for eBay.com

eBay Community Welcome Screen 2B.jpg

Note: I have copied the URL, opened it in a new tab, and it goes back to the same screen - I don't think I have ever seen a screen for Community login

 

Below is from Circa1901 (thanks!) - why can't I see this? Why does he have "Board" in his drop down menu? Mine only shows Community or Users...

eBay Community Welcome Screen 4b.jpg

 

Thanks,

Doug

GDH2

Selling discussion

Nov 27, 2014 11:25:17 AM PT

Tech problems w/ my Community screens

I was going through my grandpas old items and found these patches and pins. Can anyone please help me identify them> 0 197.jpg0 225.jpg206.jpg

Militaria Collectors

I could not find anything information on these wings please help.
thank youIMG_9329.JPGIMG_9330.JPG

Collectibles & Art discussion

Nov 26, 2014 1:27:17 PM PT

hel me to identify this wings pls

Hello

Please help identify these animals maker and material... looks porcelain the colored ones, but the white Hyppo gives some doubt...

Thanks in advance.DSC_7906.JPGDSC_7907.JPGDSC_7909.JPGDSC_7910.JPG

Pottery, Glass & Porcelain discussion

I have a few Asian plates I would like to list and was wondering if anyone could translate the markings on the back.  I am pretty sure these plates are all Japanese.  TIA!

 

1

 

2

 

3

 

4

 

Pottery, Glass & Porcelain discussion

Not sure how you would describe this knob/finial. Help is appreciated. Also what  does the design with in the glass have a specific name? Is this EAPG? Looking for an ID. Piece has 3 feet. It stands about 7.25" tall from the finial ot the base.  Also would this just be called a covered jar? Thank you.IMG_6073.JPG

 

 

Pottery, Glass & Porcelain discussion

My grandpa had alot of military memorabilia. I found this massive collection of what looks to be black iron military pins. Could anyone help me identify them and tell me what they're for, what branch etc?

042.jpg

043.jpg

048.jpg

049.jpg

055.jpg

060.jpg

Militaria Collectors

Nov 27, 2014 1:27:16 PM PT

Could someone help me identify these pins?

I'd be thinking crafter but the earrings are hollow.  Just as well, otherwise they'd be so heavy they'd fall off your ears.  

 

101_0059.JPG101_0055.JPG

Jewelry & Gemstones Board Group

I found the cobalt blue pouch beaded necklace and thought it was really cool.  I know that it was done after 1954 because of the faceted aurora borealis beads.  It's 50 inches long and the pouch is 2 x 2 inches and about 1/4 inch wide.

UB4359 - Copy.jpg

 

When I examined it closer I found that all the beads, except for the tear drop dangles are actually molded ON TO the wire. 

 

PB270001.JPG

 

Kind of like the molded plastic beads on a thread ... but these are molded right on the wire in one continuous chain.  So the glass chain is made up of a repeat of a cobalt blue tear drop, then a faceted aurora borealis bead.  Like I said the tear drop dangle is a regular beads attached with a brass head pin.  Never seen anything like this piece so any help will be appreciated.  Going out for a few but will back later.  TIA

Jewelry & Gemstones Board Group

 

I take it that these are perfume vanity items. I know they are hand cut crystal but can anyone id the maker and time period

 

 

 

 

DSC03775.JPG

HElp me with this cover piece. ERA? MAKER? FUNCTION? Came wiuth the vanity items above

 

DSC03726.JPG

 

IS THIS A LOETZ goblet

DSC03888.JPGDSC03891.JPG

 

And last but not least. Who and what is this pieceDSC03896.JPG

DSC03901.JPG

Pottery, Glass & Porcelain discussion

Hello All! Can anyone identify this artisan? Any assistance would be greatly appreciated! Thank you! David.

 

watermarked_14171737913962.jpgwatermarked_14171737242416.jpgwatermarked_14171737596488.jpg

Collectibles & Art discussion

Nov 28, 2014 4:24:41 AM PT

horse bit

Anyone know the maker and the pattern name of this Amber Goblet?  Thanks for your help.

 

AmberGob3.JPG

Depression/40s-50s-60s Glass

I found this figurine and am having troouble nailing down it's origins or the culture it is depicting. Clearly the woman figure is pregnant, and the small male companion is gran for his sword. The figurine is solid brass. Any assistance would be greatly appreciated.20141123_113954.jpg

Collectibles & Art discussion

First post attempt

 

  Is this what it looks like?  I am thinking it is a body part pendant.  I do not have the chain.   And does anyone recognize the hallmark?  It sure looks like silver and is not magnetic but not marked so unless that hallmark indicates as such. It measures about 2 inches long by 3/4 inches.  See second pic first.   thanks for any help.  Hope to list it soon.

 

willPendantPendant

Collectibles & Art discussion

Nov 27, 2014 4:02:18 AM PT

Boobie Pendant? Jewlery

I have been looking for an ID on this glass for awhile now with no luck. It stands 8 5/8" tall with an opening of 3 1/8' and a base of 2 7/8" across. The stem is has 12 facets and tapers down to the base. It has a lovely ring when tapped. Any help would be great. Thank you in advance042.JPG043.JPG044.JPG

Pottery, Glass & Porcelain discussion

DSCF7715.JPG

The Stamp Board

Nov 26, 2014 9:06:18 AM PT

Airmail Envelope

I have this purse but I am unable to find any information on MorrieG anywhere. Has anyone ever heard of this brand? Age? Worth? Any help at all would be greatly appreciated! Thank you! 140.JPG

158.JPG145.JPG

Fashion discussion

Nov 27, 2014 2:16:13 PM PT

Any information on MorrieG Beaded Purse?

Thought this was vaseline glass and could still be but was really surprised at the fiery glow.  Bright yellow faceted heavy glass beads on a gold string with a barrel closure.  Look at the bright orange glow under a black light.  Thanks for your help. CarolynDSCN8895.JPGDSCN8889.JPG

Jewelry & Gemstones Board Group

Nov 26, 2014 5:13:06 PM PT

NAME THAT BEAD

Here is a pic, I think it may be Field Flower or Sleeping on Snow. I have been looking for a week and can not find another like this

I appreciate any help at all! :smileyhappy:

 

DSCF4458.JPG

Fashion discussion

s

May your day be overflowing with many blessings to be thankful for . . . 

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

017.JPG016.JPG

Silver

I thought it was American Eagle Outfitters but it's not.  Any one know who?  Its's very heavy!  It has lip stick. nail polish, perfume, cell phone, etc. key initials are AE Thanks CarolynDSCN8949.JPGDSCN8954.JPG

Jewelry & Gemstones Board Group

Nov 27, 2014 1:48:55 PM PT

AE Who does this stand for? Thanks

Grateful for so many things and people this year!  Happy Thanksgiving to all!....terri

 

wanda photo 5c321631_zpsdf22f6c3.jpg

Dolls discussion

Nov 27, 2014 10:04:57 AM PT

Happy Thanksgiving!

Ebay, you're running scared.  Afraid you're going to get cut out of a $.30 listing fee.  But that's not all, you're also protecting your 10% fee for providing a service that works as it should some of the time.  Then tack on the Paypal fees....mind you ALL fees are paid by sellers yet you sh*t on them and are effectively driving prices up as a result.  That's real smart.  These days customers buy on price alone and they don't care where the item comes from.  Thing you fail to realize is that a seller's incentive already exists.  They want to feed their family.  But you interject with your awesome help.  An example is the modification of seller ratings recently.  You've asked sellers to work harder and gave nothing to them in return.  When was the last time you were asked to work harder and didn't want to be compensated for it? NEVER.

 

So now you'll argue that you're doing the sellers a favor by pushing them harder.  Guess what, if they earn more they worked their *ss off for it and you don't get credit for that.  You do however get paid more don't you.   Again, you gain at no expense.  Just because you think the seller will get more business because of your ever so wize seller management; the fact remains they did the work, not you.

 

 

 

Douchebags_it_was_your_own_link_Running_scared_much_.png

Technical Issues discussion

Nov 27, 2014 12:00:18 AM PT

I copied and pasted your OWN link. Geniuses.

Hello

Can someone identify this glass piece? It has almost 7cm high and looks to be blown glass. No marks.

Thanks in advance.DSC_7197.JPGDSC_7199.JPGDSC_7200.JPG

Pottery, Glass & Porcelain discussion

Nov 25, 2014 3:33:54 PM PT

Can someone identify this type of glass?

It's real fur, because you can see the skin under the hairs, has two matching hairpin, a bow in back.  What fur would it mostly likely be?  Also the year?  Thanks.Mikes Stuff 1111214602.jpg

Vintage Clothing & Accessories discussion

Cut glass experts, I'm looking for how to describe a cut glass goblet.  I saw something similar described as criss cross with fan. But I've also seen some similar described as strawberry diamond and fan. How would you describe these?

Thank you for your help.

Jennie

IMG_9240.JPG

IMG_9247.JPG

Pottery, Glass & Porcelain discussion

Nov 25, 2014 5:47:16 PM PT

Cut Glass Goblets - how to describe?

Thanksgiving Warmest Wishes quote

eBay Cafe discussion

Nov 26, 2014 1:17:46 PM PT

Happy Thanksgiving

Can someone explain this situation:  I shipped a Priority Mail Package on 11/24/14 in the early afternoon, around 1:00pm.  I checked the tracking information today and "SHIPPING LABEL CREATED" is showing at an incorrect time -- & acutally hours AFTER the package was mailed?  Does anyone have any insight about why USPS tracking is showing like this?  I checked at usps.com and it shows the same thing.  Any Ideas why this is happening?

 


Carrier:

USPS

Status:

ACCEPTEDIN TRANSITDELIVERED

Arrived at USPS Origin Facility

Nov-24-14, 18:56 PM, SANTA CLARITA, CA 91383

Accepted at USPS Origin Sort Facility

Nov-24-14, 17:41 PM, STEVENSON RANCH, CA 91381

SHIPPING LABEL CREATED

Nov-24-14, 20:00 PM, STEVENSON RANCH, CA 91381

Shipping & Returns question

Good morning my fellow **bleep** off ebay sellers!!! I just wanted to say EBAY is showing 2014 growth in sales!!!!

And every seller I have spoken to has seen a 70% decline in sales in 2014 !!! **bleep** is really good with ebay!!

 

Ebay's policies are broken & it's time we sellers show them that we have other alternatives to FEEBAY.

 

FEEBAY WHERE WE TAX SELLERS & PROTECT BUYERS!!:smileysurprised:

 

A new site with growing potential!! Bonanza.com which is shaping up to be pretty impressive.

 

 

Selling discussion

Just sold a $400+ item on eBay, everything went great, buyer paid promptly. I’m looking around at the shipping info for no reason and I realize that the buyer is based in Cambodia, but the item is shipping to an address and person with a similar name in California. I paid extra for the signature confirmation. If something goes wrong and the buyer opens a case against me for any reason, what precautions should I take? Assuming I get the item returned to me. And I also had a question about some comments I see around, how do I check the item, before I sign for it, with the delivery guy present? Doesn’t the delivery guy have a time schedule? How do I check if it’s the correct item without screwing myself out of my money if the item is missing or incorrect?

 

I know it’s a lot to take in but any opinions are appreciated!

 

Thank You!

Selling discussion

Nov 26, 2014 2:19:34 AM PT

Seller Precautions!

I'm trying to be a fair seller, but can I add a little more to my listings?

Selling discussion

Nov 26, 2014 4:22:31 PM PT

Curiosity

Let me start off by saying I'm a fairly seasoned shipper so I've already covered all the bases in checking what might have gone wrong, and still cannot figure this out.

 

I sold a pair of children's boots and the buyer paid.  When I went to print the label, I found that Ebay charged the buyer only $6.35 for shipping when they should have charged $11.55.  The shipping label page correctly displays "11.55" as the cost of shipping a priority 2-pound package from San Jose, CA to the buyer's location (Hawaii), and under normal circumstances that should have been what the buyer paid.  But the ACTUAL shipping that the buyer paid is showing as $6.35, and I confirmed this was the case in my paypal account.

 

I went back into the original listing - yes, everything was correct.  I had Calculated Shipping worldwide on a 2-pound priority mail package. 

 

And dimensions are NOT a factor here.  The boots are small enough to fit in a box the size of a Regional Rate A box - not that it's even relevant to this case, since I never specified dimensions in the listing NOR in the label I was about to print, which means that the standard non-balloon rate would be applied anyway.

 

I do not pass on shipping discounts to buyers either, but even if I did, the buyer should still have paid $8.99, which is my discounted price for a 2-pound priority package to hawaii.  not $6.35.

 

I can't even guess how Ebay came up with $6.35.  it's not equivalent to the cost of a 1-pound package to Hawaii.   It looks like it could be the cost to send a 2-pound package somewhere within Zone 1 of me.

 

Any ideas how this happened?

 

(By the way, I already called Ebay and talked to the shipping department.  CSR has refunded me in full for the cost of the shipping label and filed a report, but they're as puzzled as I am.)

Selling discussion

I just tried to save a customer $2.00 on shipping with a Regional Rate A box.  I can no longer select the box on the invoice.  Ebay had A and B available in their drop-down menu.  They never had C.  Now they have none.  What gives with that? I heard nothing about the USPS getting rid of them.  Are they scheduled to end the first of the year or something?

Selling discussion

I recently sold an item.  I just get an email from buyer stating they have a problem with their paypal and it will take atleast a week to reset it.  They told me to relist it if I couldn't wait a week for payment.

 

First, I've never heard of such thing about Paypal.  Sounds like buyer is trying to get out of purchase.  I don't want to relist but I don't want to wait a week.  UGH!  What would you do?

 

TIA

Selling discussion

Nov 25, 2014 2:10:51 PM PT

Buyer claiming they have to reset paypal.

1:

Had the laptop that appears to be a retail return.  The box was taped up, I opened the box and the laptop appears new, but I had to test it to be sure.  Hooked it up, tested it, took a bunch of pictures of it running and the specs screen then erased it so that the buyer would have to set it up themselves. This whole process along with the pictures was in the description.  I listed it for $799 New Other and said it was an opened box and I tested it to make sure'  A guy offers me $400 for my $800 laptop and since sales have been slow I took it.  I should have looked him up first because he leaves negative to almost everyone.  So I got one too saying 'Sold Used Item As New" In the emails between us he told me the process on how to test it and how to erase it.  I have only Macs and did not know how to erase a PC.  I emailed him back and forth for a week, he said he is a drop shipper and will ask the buyer if he minds the condition of it and will return/remove neg if they are satisfied.  Haven't heard from him since.  

 

2:  Sold an item and with different choices of shipping.  FEDEX Ground or USPS Priority.  The guy picks Ground.  I ship within stated time and it take a week to get to him.  Negative feedback 'Slow Shipping'  

 

Can I fight these?  99.5% 6500 sales

Selling discussion

Nov 26, 2014 2:56:48 AM PT

Can I fight this neg? Two in a week

Now this is just weird.  I got an e-mail telling me about the 500 free listings promotion for November 21-26, 2014.  It even shows up atop My eBay page:

http://oi58.tinypic.com/11w9f7k.jpg

However, when I list an item (I tried 4 items today 11/25), it counts towards my regular 50 free listings (again, see the screenshot), and doesn't go towards the 500 free listings.  I have over 300 items ready to list, but I can't submit them if it's not gonna go off the 500 free.  I've never had this problem before with "free listing" promotions.  If I change the category on an item (like to "Entertainment Memorabilia"), I get charged a $0.30 Insertion Fee - it doesn't even count toewards the 50 free, much less the 500 free.

It seems like there's no way I can get it to count towards the 500 free listings.  That's gonna hurt any chance I have of making any holiday sales.

Selling discussion

I shipped a glass double boiler on Monday.  The tracking didn't show up as accepted on Tuesday but another package sent the same day did so I decided to wait until today to find out what's happening.  Called the PO and was told that since I used a recycled box that was previously used to ship beer they were returning it to me.  I crossed out the beer advertising but I guess that's not good enough.

 

Question:  The buyer is in the loop and I informed her of what happened.  So what should I do next?  Should I cancel this sale since there is no way it is going to be delivered to FL from PA by Saturday even if I can get it reposted today.  Do they cancel the label that's already on it?  Can I reuse it on another box? 

 

TIA for any advice.

Selling discussion

Nov 26, 2014 7:24:17 AM PT

post office returning package to me.

I'm about to list these sterling cufflinks & think the logo looks familiar

but can't 100% place them as Dior.

Fashion discussion

Nov 25, 2014 1:25:18 PM PT

Dior logo?

This has happened to me a few times now. 99% of my listings are buy it now but for some reason buyers are able to buy my items without paying. So they move to sold but i never receive payment. This is getting very irritating and i want to stop it. eBay says require immediate payment is automatically on but obviously that is not the case.

Selling discussion

Nov 26, 2014 8:53:40 PM PT

BiN Listings ending without payment

I contacted ebay to ask them if Friday was considered a business day for shipping items sold on Thursday. I asked because I do my ebay from my job and we are closed both days. I have one day handling and do not want to ship Friday since it is a holiday/vacation day for me. When I asked them I was told that it was a business day, then upon further questioning, I was told it was considered a holiday and items sold on Thursday do not have to ship until Monday. I have been told wrong info before from ebay reps so I am curious if anyone else had this question and what the answer was.

 

Thanks in advance for the advice.

Bidding & Buying discussion

Very wierd situation. 

I've had two seperate purchases from two different newby customers.  It's the same item, but different colors.  Both IDs were created Nov. 25, and obviously have zero feedback.  Both purchases have been paid, so I am responsible to ship.

 

Today, I received contact (via eBay email) under yet another ID asking to cancel one of the purchases. 

The note was sent through the ask the seller a question, not either purchase. 

 

 Again, the ID in the note was NOT either of the IDs connected to either purchase.

 

I responded to the email asking to clarify which ID they are referring to.  As of yet, I have not heard back.  Waiting....

 

I have no clue what to do.  Especially -- since I'll be dinged for a couple of defects if I don't ship soon enough, or if I ship and they return.

 

What would you do?  Advise please....

Selling discussion

Some buyers, as we know, readily hit the negative or neutral feedback button without any contact to the seller.  Is there a way to block buyers that are constantly unhappy with sellers?

Bidding & Buying discussion

I bought a pair of Google Glass for $1800. And then I had to pay another $40 for next day shipping. I ordered a white pair, but he said that they weren't in stock, so he would send me a charcoal pair and then when I got back from my trip (that's why I needed them for next day shipping) I could send them back and get the white pair. So the charcoal ones arrived on time, but they were used. Even though I had ordered brand new ones for so much money. He emailed me (yes email, not ebay message) after I got them to make sure I actually got them. While that was nice, it was very odd for a seller to email me and not message me through ebay. It was sort of a red flag for me. So I emailed him back about the condition of the Glass and he said that "they are a floor model since you're sending them back", which I thought was odd, but not a red flag. So I got back from my trip and emailed him, he said to send them back and exchange them. Well a day after I returned, a family member passed away so I had to fly out to California for that. I got back and it had been past the 30 days that allow the purchase to be eligible for buyer protection, so I was a tad worried. After I got back I emailed the seller to just ask if I could return the Glass for a refund since they weren't the right color, and they were used. Plus he hadn't even ordered the correct white pair yet. I had paid for my cousins funeral so I was redoing my budget and I thought that I would ask if I could return them since they weren't a nessasary expense. Well he declined the return, which didn't make me mad, I sell things on ebay all the time and I would probably not want a return either. Anyways, he then gets a whole change of attitude. He starts calling me a liar, and all sorts of names. Furthermore, when I told him "all right never mind about the return, I'll ship back the charcoal ones today to get the white pair" he replies "I also need you to leave me excellent feedback before I ship the new unit out". Is that clearly not feedback extortion? He will only ship me my correct order if I leave him positive feedback, when in fact he only deserves negative.

Bidding & Buying discussion

Nov 27, 2014 10:08:08 AM PT

Feedback Extortion

Who's cooking in your home?  What are your favorite "must haves" for your Thanksgiving day feast?  Traditions?  Going out to eat?  One year I had Chinese food on Thanksgiving day ~ long story.....

 

 

 

A Part-time eBay Sellers Group discussion

Nov 26, 2014 8:32:19 AM PT

Happy Thanksgiving Part Time eBay Sellers!

I am a new member in eBay and actually my experience with it maybe 1 or 2 month maximum .. in last month I bought 4 items from eBay .. my problem with last one .
I won auction for mobile IPhone 6 in 23 November and immediately I paid by PayPal and direct eBay mark this item is paid but not shipped .today is 26 November and still status is paid but not shipped ..l send 3 messages to seller but he didn't answer .
By the way item location is USA ,
Shipping within 3 busines day ,
Seller fead back 100% by 135 members ,
Shipping is free by USPS parcel ,
Edyamted delivery from 28 November to 8 December , my concern why not shipping yet or maybe item shipped but not updated in eBay.
many thanks in advance.

Bidding & Buying discussion

Nov 26, 2014 2:25:09 PM PT

Paid items but not shipped

I am a fairly new seller on Ebay and can't quite seem to understand how the Ebay bid increments work.  I recently had an item up for auction with a starting price of $3.99.  I received two bids.  The first bid was for $5.00 and the winning bid (two days later) was for $5.01.  I believe that both bids were manual bids. My understanding was that an item with a bid of $5.00 would require that the next bid be at least an increment of $ .50.  After over 30 minutes on the phone with an Ebay representative (most of that time placed on hold), I got the answer that a manual bid for any item can be placed for any increment over the previous bid (including $ .01) regardless of the Ebay bid increment schedule.  Does this sound correct?  If this is correct, I would expect to see a lot of bidding with $.01 increments, which I have not observed.  So, is the Ebay increment schedule valid only for automatic bids? 

Bidding & Buying question

Nov 25, 2014 2:37:19 PM PT

Do Ebay bid increments mean anything?

Since here lately one has to wait at least an hour to even talk to an ebay rep, and then maybe be unlucky enough to talk to a very rude one, not to mention never getting a defect removed, I am wondering if I should even bother to call....

I had 5 stars all along, and now I have 4.9 in "description" and a defect .

Running a report I found out who gave me the low stars. Person says the following in their FB for me:

I would highly recommend. Item matched description. Packaged well for shipping.

So- do you think that's worth the effort to see if I get it removed?

Also, am I allowed to leave a follow-up FB for her saying:

If you recommend me, why leave low stars???

 

Selling discussion

I recently received and cell phone that the seller said was clean but would not give out or check the ESN/IMEI number.  I received the phone and the inside white label had been partially removed.  I tested the phone on another LCD and found the ESN/IMEI number and then found out the phone was stolen.  Because I went past the 30 days, (after ordering the LCD and then doing the repair) I was not able to file an eBay claim.  I did however file a PayPal claim.  After appealing a decision I finally won and received my money back.  The trouble is that anyone who is selling a phone either new, for parts or otherwise should be forced to state in the auction that the ESN/IMEI number is either Bad, Stolen, Reported Lost or Clean & ready for activation.  I repair computers and cell phones and when their are so many out their I continuously get an eBay error stating that I have sent out hte maximum number of emails today - please try again tomorrow.  The problem with that is some of those auctions end today and I would need that information prior to placing a bid on that particular item.

 

My suggestion is

Force sellers (as I am one of them) to list the ESN/IMEI number is Bad - Reported Stolen or Lost or Clean - Ready to be activated OR Allow more emails to be sent out each day by potential buyers that need answers.

 

WHAT SAY YOU?

 

Bill

Bidding & Buying discussion

"I will ship first class if you accept full responsibility for lost or damaged items" doesn't eBay say the opposite? What's to be gained from it except trouble? I'm guessing I should stay away from this seller. TIA Happy Turkey Day! :-)

Bidding & Buying question

When you buy something at a price of $ 2 and is written Free Economy  Int`l shippment, what it means? you will only pay $ 2 and will bring me purchase a postman or you need to go to the post office to get it and is completely free you bring it to me from America or China? only $ 2 will cost when you buy something from BUY NOW? wrime me huge sentence for free shippment receiving and paid shippment,when purchased item and how it works to get it with free shippment i wonder now in my thoughts

Getting Started question

My first post, thanks in advance for your asistance!  

 

I shipped a package Priority Mail on October 27. Yesterday, November 25, it came back to me.  My original shipping label was nowhere to be found, there was a new USPS generated label with my address on it.  

 

It appeared that the package had been opened and re-sealed.  As I examined the contents it occurred to me that possibly my address label had come off so they went inside the box to see if they could find the sender.  (Yes, I had my packing slip inside.)  But I'm only guessing.  There was no sign that it had been returned by the sender or, via tracking, ever delivered to her.  I have emailed her but not heard back yet, BTW.

 

Upon looking at the tracking, it appears that the package went back and forth between my state (Colorado) and the buyer's (PA) 3-4 times before landing back on my doorstep nearly a month later.  You'd think that my original label would've been attached for a goodly amount of time for them to keep sending it back to PA.  It even says 'out for delivery' a couple times on the tracking.

 

Now for my question:  Will USPS credit me to re-send since it looks like their bizarre tracking may have caused this? I purchased postage through Ebay.   Is there a way to do this on the shipping page or do i need to call them ? (Ugh, I'm thinking about a long wait on hold...)

 

Thx again people! 

Shipping & Returns question

I messed up big time and set up the shipping on a 3 pound item with "21x13x10 in." dimensions (the 21 and 13 probably being in feet, not inches) with a resultant retail charge of $39.40.   Needless to say, I own the buyer a significant refund, since the actual retail price is $12.20.  Funny thing is the buyer paid without question- that a LOT of money!  I voided the label and went to post office and purchased the correct one there.  Not so funny thing is the postal employee couldn't figure out why the online charge was so high.  She looked at the label and said everything was set up correctly - didn't notice the DIM WEIGHT PRICE notation.  

 

My question is how do I issue this $27.20 refund....I didn't see an option under All Selling/More Actions.  Do I go into PayPal and do it, or somewhere else within eBay?  Do you recommend I also send a short note to the buyer explaining the situation now - or wait till I see that the refund has been issued???  

Selling question

Selling question

I'm returning an item I purchased that wasn't accurately described. The seller has approved the return and I have printed the shipping label.

What I'm confused about is how to ship it back to them: Do I reuse the box they sent it in and just tape the label on it? Or do I get a new box to send it in at the post office? I'd prefer to get a new box if that's possible.

Sorry if this is a really dumb question, I've just never mailed a package and want to make sure I don't mess something up!

Shipping & Returns question

Nov 26, 2014 12:05:21 PM PT

How to ship a return?

I asked a question recently, could not find it anywhere so I asked again a few days ago and now I can't find that one. Both showed they had posted at the time.

 

Any suggestions? 

Selling question

But I don't see this reflected in my seller dashbaord.  Could it show up after the holidays maybe?

My Account question

I am a 100% Positive Feedback (I used to be Top Rated with 20% discounts until the new seller requirements kicked in but that is another story) seller with over 36000 ratings. I am very disappointed with eBay's new return policy. I have a listing that I have sold hundreds of times - over and over again. The listing is perfect. It is described correctly and there are photo's of the item. It is explained in detail telling the buyer exactly what they are buying. The photo's clearly show the buyer what they will get. But wait a minute - now a buyer with a feedback rating of 7 buys the item from me and simply opens a case saying the listing was not as described which obviously is not true and guess what - they get to return it for a 100% refund - shipping included. So here are the facts. It does not matter what a seller does anymore. Ebay expects the sellers to lay down and accept the new rules that they have forced on them. They will make sellers absorb all shipping costs and completely disregard the sellers return policy for any return if a buyer simply states "item not as described". The seller can't speak about it and dispute the buyer's claim. So get ready sellers - be prepared to lose a significant amount of money from buyers who are careless. Shame on ebay for treating sellers like dirt.

Shipping & Returns question

Because of the flower /petal in the bowl bottoms, we believe these may be Libbey.  They are 5 1/2" tall, optic bowls are 3 1/2" in top diameter.  The stems are interesting.  Your help is greatly appreciated.

 

 

Pottery, Glass & Porcelain discussion

Nov 25, 2014 4:04:38 PM PT

Etched Crystal Stems - maybe Libbey? TIA

Hi I'm trying to figure how the best/most affordable way to ship from the USA to Germany. The package is at 12.8 oz. so I thought I could use International First-Class but I read that there is no tracking once it leaves the USA. 

What service would you guys recommend?

Shipping & Returns question

Nov 25, 2014 11:37:34 AM PT

shipping to germany

Hi, what does Æ mean in relation to jewellery, rings or perhaps the type of metal it's made of I.e. an Æ RING.

Thanks in advance.

Bidding & Buying question

Nov 26, 2014 2:28:32 AM PT

Æ RING.

I came across the "check invoices in the past months" section, and remembering having to pay £120.00 for an invoice.

 

I checked the transactions and saw and remembered that the product I was selling had sold twice but no one payed for the item, and I relisted and carried on. I then noticed that it did add on £31 each time it sold but not paid.

 

Baring in mind this was June 2014.

 

Could I claim my money back on these payments in the invoice?

 

Thanks,

My Account question

Nov 26, 2014 11:29:37 AM PT

eBay Invoices

Is it true that Buyers on eBay have 180 days after a purchase from a Seller to complain and ask for a refund or have I misunderstood?

 

Thanks for responding.

Shipping & Returns question

I purchased a sign with the buyitnow button. Everything seemed normal til I received the package which was delivered and fulfilled by Amazon and inside it said "a gift from T******* G**" (Stars inserted to protect anonymity. I looked up the store that the "gift" was bought from on amazon and lo and behold it was $2 less than what I bought the sign for. (My fault I dont care about the price $2 is not a big deal)

 

But basically I want to know is this a legitimate practice? (To fulfill a customer order by buying it from a different website and having it sent as a gift?)

Buying & Selling Basics question

I can no longer "save a search" or create a new "followed searches".  The instructions from eBay are to look for a box to check to "follow this search".  After I am at my search page, I can find nothing at the top, bottom, or side to check. 

Is there something I'm missing?  I've actually been a member of eBay for 14 years, but they keep changing how things are done or eliminating features I've found useful.

Getting Started question

Nov 26, 2014 7:34:23 PM PT

HOW TO CREATE A NEW SAVED/FOLLOWED SEARCH

I have a "buy it now option" selected in one of my listings, but it is not showing to buyers? How can I fix this asap, I am being contacted to just purchase the item now.

Selling discussion

Nov 25, 2014 9:19:36 PM PT

My "buy it now" option is not showing??

I have listed an iPhone 5. The battery does not hold a charge as long as it did when it was first purchased. Is this considered "Used," or "For parts or not working?"

Electronics discussion

What is a second chance offer

Getting Started question

Nov 26, 2014 8:01:22 PM PT

What is second chance offer

I know that we used to be able to print postage through PayPal to mail items other than those sold here on eBay.  It's been years since I have done that but I would like to be able to mail packages to my grandchildren.  Is it still possible and how do you do it?

 

Shipping & Returns question

Here are some photos.  I took the last one with flash.  Anyone know if it's Roseville or knockoff?

 

http://img.auctiva.com/imgdata/3/7/9/2/5/9/webimg/801219650_o.jpg

http://img.auctiva.com/imgdata/3/7/9/2/5/9/webimg/801219646_o.jpg

http://img.auctiva.com/imgdata/3/7/9/2/5/9/webimg/801219657_o.jpg

http://img.auctiva.com/imgdata/3/7/9/2/5/9/webimg/801219661_o.jpg

Pottery, Glass & Porcelain discussion

Hello. I just wanted to know: Do you have to send a invoice in order for a buyer to complete check out?

 

Right now, i have a item sold, but the buyer hasn't completed checkout yet, and it has been two days since they clicked buy. So, is that because i haven't sent the invoice?

Also, I read some where that "you don't need to send an invoice right away, ebay does this for you instantly, right after the listing ends." Is that true..i think it is?  I sold a pair of shoes on here some months ago, and i never sent them a invoice.  They completed their checkout immediately after they clicked the buy button.

 

 So can someone please help me out with this question? Thank you. :-D  :cathappy: 

Selling question

what is the address for global shipping center?

Shipping & Returns question

Nov 26, 2014 7:53:15 AM PT

global shipping center

On the bottom left of your answer, there's an arrow pointing right and it says "options. If you click on it, you can choose edit and edit your answer. I posted this cause a lot if folks can't find it. Took me a while to find it. I hope this is helpful. Happy Thanksgiving!! :-)

My Account question

Nov 26, 2014 11:31:14 AM PT

To everyone that can't find the edit button

 

Can I ship something to an address in Ontario or do I just ship to the staging location?

 

Shipping & Returns question

Nov 25, 2014 4:10:06 PM PT

can i ship something to ontario

eBay sent me a RS Flexible UPS courtesy shipping label to return an item weighing 36lbs (I told em that's what it weighed).

 

The UPS label they sent says 15lbs - is that common? Will this ship or do I have to get it redone? Anybody know?

Selling discussion

Nov 25, 2014 11:55:38 AM PT

Who's the resident UPS shipping expert?

Buying & Selling Basics question

Selling question

i listed an item for bid with a buy it now option that went away on first bid, can it come back somehow, or can bidding exceed what your buy it now option was, not that i would want it back considering how people are bidding.

Selling question

Nov 26, 2014 8:53:45 AM PT

can bidding exceed buy it now?

I want to sell an item, but the customer can't pay until next week. I'm fine with that. How do I make the transaction so he doesn't get hounded for not paying and I don't get docked for slow shipping?

Selling question

Nov 26, 2014 8:15:35 AM PT

How do I sell an item with "pay later"?

I am a new member in eBay and actually my experience with it maybe 1 or 2 month maximum .. in last month I bought 4 items from eBay .. my problem with last one .
I won auction for mobile IPhone 6 in 23 November and immediately I paid by PayPal and direct eBay mark this item is paid but not shipped .today is 26 November and still status is paid but not shipped ..l send 3 messages to seller but he didn't answer .
By the way item location is USA ,
Shipping within 3 busines day ,
Seller fead back 100% by 135 members ,
Shipping is free by USPS parcel ,
Edyamted delivery from 28 November to 8 December , my concern why not shipping yet or maybe item shipped but not updated in eBay.
many thanks in advance.

Bidding & Buying discussion

Nov 26, 2014 2:29:49 PM PT

Paid items but not shipped

First off, I apologize for my ignorance.  This is my first time running into this.  Please be gentle.

 

Buyer paid.  Contacted me immediately saying the "ship to" address is wrong.  I refunded the payment and tried to re-invoice.  Couldn't figure out how to do it.  Searched the boards and read that cancelling the tranaction is required, then the buyer must repurchase.  Ok, did the cancel (yes, with the correct reason).  

 

Now... the repurchase?  How is this done?  Do I need to relist?

 

 

Selling question

Nov 25, 2014 10:52:07 AM PT

Please assist: buyer needs to change address.

Hi my friends,

yesterday i received an email from PP which is this one:


"We are writing to let you know that one of your buyers opened a chargeback with their card issuer. The buyer stated that they did not authorize this purchase.
If you have any information to help us dispute this chargeback with the card issuer, please log in to your PayPal account and go to your Resolution Center to provide it.
Please submit your response within the next 10 calendar days. The timeframes for responding to chargebacks are determined by the card issuer".

 

I'd like to ask you what is this all about and how can i handle it? Thank you.

Selling question