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Fond these in an auction box lot.  Identical in size and shape, 4" high, 4" wide at base and about 3.5" wide at mouth.  One featyres a hunt scene, the other a pair of "raised" horses.


I've seen similar mugs listed as "Gibson" or Staffordshire.  However, neither of these have clear maker IDs, just a little dab of gold paint on the bottom.  Both have three stilt marks on the bottom.  Thanks in advance for any help!





Pottery, Glass & Porcelain discussion

Feb 10, 2016 9:39:14 AM PT

Ceramic Coffee Mugs Information Request

I found this lovely doll at Goodwill, but I don't have alot of experience with dolls. I found a site online and I believe the style is Flat-Top aka Civil War head, but I also know that they were reproduced in the 1960's and 70's. The arms appear to be made of soft leather. She measures about 10 3/4" in total height. The porcelain part measures about 2" from top to bottom. I don't know when the clothes were made, the dress has two very small snaps in the back. Could anyone give me an idea of the age and/or origin of this doll?


I appreciate the help!


Dolls discussion

I got this item from a house clean-out, and I have no idea what it is.  The guy was into vintage electrical / radio / tv stuff if that helps at all.  He even had it tagged unidentified.  Smiley HappyPART (1).JPGPART (2).JPGPART (3).JPGPART (4).JPGPART (5).JPGPART (6).JPGPART (7).JPG

Electronics discussion

Feb 11, 2016 12:20:11 AM PT

Can you identify this part / item?

I just called into your help line and I don't feel confident that the representative got my point.

There is a minor problem on the page that I have encountered a number of times.
I bid on an item... I am now the high bidder for that item.
I click the link for My eBay which shows me a summary of the auctions I am bidding on.
The item I just bid on shows outbid.  It shows my high bid and my max bid (if I exceeded the current bid) but it displays in red stating that I am outbid.  Also the summary on the top left shows that I have an auction item where I am outbid.
With that, as soon as I reload this page in any way, I am now shown as the high bidder in green.
Have fun with your fixing...

Bidding & Buying discussion

Feb 9, 2016 12:09:39 PM PT

Small glitch on the My eBay page

The stones are speckled light and darker blue, Lapis family? The artisan initals are LP - have searched for the LP and have waded through LP records with no help. Possibe to be Native American? Thoughts and opinions please.




Jewelry & Gemstones Board Group

My package has been grinding along to its buyer for two weeks.  It was sent USPS Priority padded flat rate envelope.


Is more than two weeks normal from the USA to Germany?


2-10-2016 12-53-00 PM.jpg

Selling discussion



Se here we have it. The latest, greatest release by the new CEO today about the "new" search method of what to display to potential buyers. Not so new - this has been going on for a while. 


Apparently, best match, lowest, highest, ending soonest & newly listed are things of the past....article says the buyers are reluctant to shop Ebay because the current search system is burdensome.  MIGHT that be because the current search system hasn't worked properly for years???


Selecting instead for "best value" and "brand new" IS GOING TO KILL US....


IMO - Sellers of high quality antique, vintage or used goods that are FAR SUPERIOR to the majority of like kind listings - just dropped down to the bottom of the bucket.... I see no mention or way for sellers of these quality items to keep their distinction of high quality a search choice under this new method, but rather - will lump them in with poor quality merchandise that has no quality distinction....They frickin left us out again!


For the seller that has items that are antique, vintage or used that are in Excellent or Superior condition are going to be lumped with the Chinese keyword liers, those with very poor quality items and those who are selling knockoffs are going to benefit. 


The supposed "intention" is to eliminate the perception that a buyer has to scroll through hundreds of thousands of items to find what they want...... Fine - straighten that out for NEW ITEMS - GET THEM OUT OF OUR CATEGORIES - We - who sell top quality items that are not newly manufactured are being totally cut out of consideration with this "new search" system. 

Selling discussion

How can I get my money back I bought a Xbox 360 n I thought I did almost 40 bucks I paid and I received a empty box with papers and wrappers torn n I seen later on it didn't come with console so I said ok well maybe a get wires cords or games but no I get a empty box's is there any way I can I was ordering it for a early birthday present n I get this how rude

Bidding & Buying discussion

Feb 10, 2016 2:27:27 PM PT

Need answers asap

It is very hard to understand how to sell on ebay, for me, even though I have been doing it for three years. I always search ebay in my spare time and get very frustrated because other sellers with less feedback score than mine sell the same items that I do with many more volume and sales. What am I doing wrong? Why won't my bussiness really take off and make me weathy, like it is supposed to do? Other ebay members sell thousands and thousands of dollars worth of merchandise, while my items, mostly, sit untouched gathering dust, can anyone suggest anything to make my sales really jump? thanks!

My Account discussion

Hi I am relatively new to eBay and am starting to think that eBay is all about price.  My items are great but are not cheap items.  They tend to land between $10-60.  For instance, I posted a pack of 24 Snoopy Easter pencils for $12.99 and someone just asked if I would take $10.07?!!!!  I just don't get it.

I really like the site and find the community nice to work with as compared to Amazon.  But on Amazon, I never get any pricing feedback.



Selling discussion

Hi- I mostly sell decorative items, some vintage, glass ceramic ect. And on occasion clothes. If it's clothing it's washed or taken to cleaners photographed and put in sealed bag to keep it clean and smelling clean Bc sometimes people smoke at my home. I don't state it's a smoke free home. I get my things from estate sales flea markets ect. Do you guys think it's petty for buyer to say item (glass candle holders) smelled of smoke? I'm sure it was packing I used (newspaper). Any suggestions please I will appreciate. Even the snarky ones. 😊 Just want to improve. Thx

Selling discussion

Feb 11, 2016 10:35:40 AM PT

Smoke smell

I recently sold a pair of  Nike  foe a vey low price. To day I received an email from the buyer that the sneakers arrived and they like them and want to keep them, but want a partial refund because they are not leather as my description stated.


the first line in the description states they are a combination of leather, mesh and synergic upper. This buyer has tons of feedback and I'm guessing knows want they are doing.


how should I handle this. I know they will open a case and give me a negative.


BYW the description is as per Nike.

Selling discussion

I just sold my old video card yesterday and the guy didn't pay yet so I've been waiting to ship it. Now today Ebay sent me an email saying he is no longer registered on Ebay and he is a suspicious buyer. They cancelled his bids on my auction and said any associated fees have been credited back to my account.


So my question is: can I go ahead and do a second chance offer to the second highest bidder? Even though my auction is still showing in my sold items category. It says I'm still awaiting payment from that guy. So does Ebay need to close this case or something like that? Or should I just go on with the second chance offer and consider this matter settled?

Selling discussion

Feb 9, 2016 12:10:06 PM PT

Buyer no longer registered on Ebay

First of all apologies for my english as it's not my native language.

To make the long story short.

About two months ago a buyer from US ordered a pair of boots from me (I am located in Poland). I've shipped them as normal (I often ship to US and never had a negative comment), but for reasons that were beyond my power the package was stuck unusually long in transit. The buyer was understandably upset as he needed the boots before Christmas. When he realised it wouldn't happen he petitioned Ebay to have his money refunded. Even though I did provide a tracking number, Ebay ruled in his favour and his payment was taken from my PayPal account. A couple of days later I got a notification that the package has finally arrived in US. I contacted the buyer and asked him kindly that since he opted out of the transaction, not to pick up the package so that USPS would ship it back to me. He agreed and told me he wouldn't pick it up.

The package arrived at his local postal office on January 2nd. When I typed the tracking number into USPS site it said that if nobody would pick up the package until February 2nd, then it would be returned to sender. So I waited. Today I've checked the tracking number again out of curiosity and saw that on February 4th the status of the package was changed to DELIVERED with the buyer's city tagged as place of destination. My first thought of course was that the guy has swindled me and took the boots at the last moment. But then I looked at the date again and noticed that the packaged was marked as "delivered" on February 4th, which is two days after it was supposed to be shipped back to me. 

So now I am willing to give the guy a benefit of the doubt. Obviously I am going to contact him, but first I wanted to ask some Americans here more familiar with USPS, would he be even able to pick it up after a month has passed? Or is it possible that it's just some mix up and "delivered" is just a unfortunate status shortcut for "returned to sender"?

Any help would be appreciated.

Shipping & Returns discussion

Hi all,


I have some trading cards of which I have a bunch that are too low in value to sell individually. I was thinking about doing a listing where, out of a set of 60 cards, I allow the buyer to pick 10 from the list of 60 that I include in the description, once they buy the item. I would state this very clearly in both the title and description that it is for 10 cards. I would do the "multiple variations within one listing," but that is not allowed in the USA  for trading cards.


Is this an acceptable listing practice? I have been researching and I can't really find much about it. If so, is there any reason why I would not want to do it (something unscrupulous buyers could take advantage of, etc.


I'd appreciate any tips!

Selling discussion

Good evening, all!


Just wanted to get second opinion from folks with more experience on whether I'm asking too much.


The story is as follows: I bought a few items, and was presented by seller with a choice of delivery methods - one cheaper without tracking and one costlier with tracking. I picked more expensive delivery option due to my habit to watch how my parcels are moving across the world, let the seller know of my decision and paid accordingly. To be honest, I didn't asked seller specifically if he is willing to tell me tracking number, considering this being granted.


Today it is 7 days since I paid and 5 days since items were marked as shipped out, however I still got no reply from seller regarding parcel tracking number even though I've reminded him about it. So, what do you guys think, is it normal? If not, is there anything I could do about it within ebay rules more productive then just suck it up?


Thanks in advance Smiley Happy

Shipping & Returns discussion

May I have all your sugestion please


I have sent an item by priority mail from france to USA and I mention customer should recieve it within 3-7 days. 


Today 10 feb 2016 customer open case  not recieve and item so I check again where is the item and I found It was arrived since 26th jan.


The status shown as "the parcel could not be delivered. it will be available in the address's post office "


I have all evidence document tracking number and it was arrived on time as i was mention and ofcourse my customere were  informed.


I am just wondering why customer choose to open case instead of checking the tracking number and go to pick it up at the post office.

After 15 days now an item is no longer can move back plus my paypal account is now "charge back " it was availble to withdrawn couple days ago but i didnt think there will be any probelm so I just leave it in my account.


 - anybody can suggest me what should I do next  I already try to contact my customer but no reply back from her ?

-I have all the evidence that I already sent an item.  will I get the money back by any chance?


thank you

Shipping & Returns discussion

Searched the forums, and can't find this exact question. 


What is the best way to package a DVD for mailing?  I ship via USPS.


So the choice is:  Small Flat-Rate Box vs. Padded Flat-Rate Envelope.


Which is optimal, to prevent any kind of damage (bending/pressure/cracking) to the DVD cardboard slipcase and plastic casing?  It's a 2-pack DVD set.


I thought Small Flat-Rate Box was made for DVDs, but it seems to be straining at the sides.  It looks like there's a small "bulge" at the sides.   Although, is it better to be absolutely "tight," to prevent damage? 


If I use the Padded Flat-Rate Envelope, I suppose I'll have to put stiffeners in the envelope, or create a makeshift box to protect the DVD. 


What do you do?  Please be kind . . . I do realize this is persnickety.   Just want this DVD to arrive in pristine condition.  :-)

Selling discussion

Feb 10, 2016 5:00:40 PM PT

Best packaging for mailing DVD

I sold a fairly expensive item last night and the buyer (who had just paid) asked me if I could send it to another, nearby address (which I think is probably his work address.)


I told him, sorry, no can do, it has to be to the address he has registered at paypal.  I told him I could refund his money, and then he could change it, buy it again, etc....  (No reply from him on that.)


Is that the only way (unless I just feel lucky and want to risk losing the $$$ by sending it to the non-confirmed address ?)


Or can he change his ship-to address now,  after the sale, thereby allowing me to send it to the new address and still be 'protected'?

Selling discussion

Hello... Yesterday, 8 february 2016, at 08.54 AM, clock of Moldova, I paid for something but I don't know for what. I dont received any emails about this... What's happens? I know is not so much but I need to know for what I paid 1$? . Thank you an advance. 

Payments discussion

I have selling limit as I am a new seller. I need to know, if I list an item in auction format, what happens when the bid reaches the selling limit?

Selling discussion

Shiipping to Japan, tracking unavailable. How do I make sure I can confirm that the buyer received the package? Any ideas?


Selling discussion

I shipped a package to the UK on 12/21/15, and just today, 2/11/16 it was returned to me unclaimed.  There were customs fees of $16 due, which I assume could be a reason the buyer did not pick up the package.  I had no idea it was being returned to me, nor has the buyer communicated at any time.


What would you do:


a) Don't do anything until the buyer makes contact about the package.

b) Reach out to the buyer and ask what he'd like to do.

c) Issue a full refund including shipping fees.

d) Issue a refund less the original shipping fees.


Selling discussion

Feb 11, 2016 10:55:59 AM PT

International Package RTS Unclaimed - WWYD?

Customer Service is non-existent, just read from a script.


We are serving a three day restriction for nonsense, our first one in like 5 years or more.

Trying to talk to a supervisor is pointless.


We have been on here since year one!

Over 12k feedback, 1 negative in last year

Always top rated etc.


We are the kind of seller eBay should want, not the kind to push away.

As I was explaining to the sales rep, whom I am not sure understood me anyway,

every year we sell less and less on eBay, because we do not feel we are treated like a valued customer

First, all of our Toys, Books, CDs, Video Games, DVDs, etc went somewhere else....

Then after nonsense, we actually become a licensed auction house with live Auctioneer.... so there went more than 50% of our listings

I do still like eBay, and we do list some collectibles on here,  but I do not like being treated like an idiot.


You would think in todays age of DATA and information, someone would see a report of declining sellers, and say "Wow, I wonder what is going on with that seller, we used to make $60,000 a year in fees off that guy, now we make a couple grand, and wait, his store subscription is lower, etc, etc"


Well, that is my rant for the moment,  in three days we will list a few things, unless I sell them first elsewhere Smiley Happy




Selling discussion

Feb 11, 2016 1:06:32 PM PT

Three day restriction selling restriction.

Can anyone help me with the translation on the back of this snuff bottle? Many thanks!

Collectibles & Art discussion

Hello, so PayPal is holding my funds for some reason and I do not know the reason why.

I've recently sold four items and PayPal is holding the funds. I've even sold a few items last month with no problems and many other items during my time with eBay. I have 100% positive feedback, have had no disputes, and have been a member of eBay for longer then 6 months. My status is above average. Each of the items that PayPal are holding the funds to sold for less then $100.

Payments discussion

Feb 9, 2016 10:33:46 PM PT

PayPal is holding my funds

Hi there!


I don't know if anyone has suffered the same, but it's quite frustating...


Just an hour ago I was bidding for an item. It's not my first time, I usually bid. The thing is that when I entered the bid an 'Expired Session error message' appeared. 


I refreshed the navigator and entered again my bid. To corroborate it was accepted, I entered again the same bid, and (as it is normal), appeared the message 'You must enter a bid higher than the last one (or something like that)'.


There were 10 seconds left and....what's my surprise?? The system didn't really get my bid so a lower bid than mine has won. It's so frustrating :@@@@@@. I have been watching that item for a week and following the biddings the last hour.



Anyone has suffered the same problem? It happened to me on the mobile...Is there a bug related with Session Expiration??


Thank you!

Bidding & Buying discussion


   just spent some frustration time on the phone with ebay and i am more confused then ever.  so, once again coming to my smart and wise community! 


       i sold a pair of boots.  the boots didn't fit so i offered him a full refund.  i "don't" take refunds but i do.....I  just don't want to seem like i am Macys ( i am sure everyone has opinions about this but its not what i am needing help with ) 

     anyway,  the customer was very nice and offered me cash for my inconvenience to take them back even though i didn't ask for anything.  i told him what he offered me,  was too much and 10 % as a restocking fee would be fine as long as he was sure he didn't want all is money back. ( he was a rarity!)  we were just two nice humans doing business. he sent them back,  i refunded his money and all was good.  

    Until now,  my problem,........ i didn't get my fees refunded to me.  I have been doing partial refunds for shipping if i charged more then it actually cost . Been giving people refunds if they were unhappy or an item is lost etc. and all along, it has looked like " paypal"  refunds the fees charged,  when i do the refund via paypal, but now not sure it ends up that way. 

      i was told by ebay  that i don't get my fees refunded unless the seller requests a refund not that I give them a refund.  but just like trying to "avoid the open case" nonsense's when you can work things out to make the customer happy, I thought that if the person is getting the money back,  i have NOT MADE money then I SHOULDN'T" pay  the transaction fees.   the boots were expensive, so it wasn't chump change I lost but either way these things add up. 


So, is this another darn thing that everyone else is aware of and stupid me didn't know or is this something that has changed over time and others aren't aware of it ?   seems or at least  it feels like theft to me...  thank you!  

Selling discussion

Selling Collectible Stamps on Ebay:  To obtain a tracking number from the USPS, shipment must be a package, large envelope.  Imagine sending a 1" x 1" stamp in a parcel that would qualify as a package.  Does not make sense............extra weight and postage.  Instead I have decided to ship lots via USPS Insured Mail.  1 ounce, with cardboard inside protecting the stamp, costs $2.91. 

This is what prohibits me from being a top rated seller.  Been a member since 1997.

Have called and spoken with Ebay representatives with no resolution to the policy.

Any suggestions?

Shipping & Returns discussion

Feb 11, 2016 10:36:05 AM PT


Went to money gram last night paid 2000 for a 08 Honda accord that was suppose to be shipped to me from eBay moters through a lady named Suzanne Adams who says her husband died 4 mths ago and she wants to sell the car so she won't have to pay storage fees and Blah blah bull**bleep**!!!! Than I got another email asking for another 1000 than I replied with I'm not sending any more money and I want a full refund they never replied back I called moneygram and they said my money was received in Dallas Texas **bleep** I sent it to Tulsa OK to my knowledge what TO DO PLEASEEEEE HELPPPPPPP!!!!!

Motors discussion

Feb 10, 2016 4:02:29 PM PT

Victim of scammer on craiglist

Just sold my first item.  Do I ship it now or wait for some particular event to happen first?  Am I supposed to wait unit I'm "paid"?

Buying & Selling Basics question

For the uninitiaed, "UJM" stands for Universal Japanese Motorcycle, it's a term used to describe the basic motorcycle layout that was exceedingly common in Japan in the late 1970s and 1980s - and is actually still quite commonplace today.


In general terms, a UJM is characterised by an inline-4 cylinder engine, a carburettor for each cylinder, a steel tube frame, twin shock rear suspension, and a standard riding position.


My own personal pick for the greatest UJM is what is now regarded as the original UJM - the Honda CB750. This is the bike for which the term "superbike" was invented, and it's widely thought to be the basic design that was emulated by Suzuki, Kawasaki, and Yamaha.


What's your personal pick from the original UJMs?


Feb 10, 2016 2:28:35 AM PT

What is the greatest UJM ever made?

I just sold my first item on ebay. The buyer received the ring last weeek and said she was very happy. After wearing it for a couple of days she now says a stone fell out. She wants me to fix it or give her a refund. It was sold as not returnable. If the stone is lost, how can I fix it? She would have had to bang the ring pretty hard for this to happen.

What should I do?


Thanks for your help



Selling question

Feb 9, 2016 7:55:18 PM PT

Buyer claims she lost stone from ring


My Account question

Feb 10, 2016 12:07:09 PM PT


I am having an 10% discount sale this weekend and someone purchased an item from my store this week. To be fair, I decided to offer the discount to buyer. The buyer has not paid, therefore, I am trying to send an invoice, but I cannot reduce the price. Additionally, I am offering free shipping. Is there a way for me to reduce the amount the buyer pays by $2.00 or 10%?

Thank you for your help.


Payments question

Feb 9, 2016 10:21:13 AM PT

Pre-Sale Discount

Does eBay have a phone number or email address I can use to ask for help in disputing an unpaid item case claim, before the case closes?  If so, can anyone tell me where to find it?


I recently paid for an auction (January 19), using PayPal, immediately following the close of the auction.  A few days later the purchase history showed that the payment was being processed -- the seller still had not claimed the payment.  I contacted the seller, through ebay, and asked if there was a problem and why they hadn't accepted the payment.  They did not respond in writing but, oddly enough, about a week later had the item sent to me from a retail store in another state, at a greater cost to them than the cost that I paid for the item in the auction plus shipping - they were losing money.  When I received the item and saw this, I again emailed them and and told them I felt bad that they had done this and offered to help if they could explain what was going on.  I also reminded them that they still had not accepted my payment.  They did not respond for a few days but then sent an email (the only contact I've received from them) asking me to resend the payment.  I responded that I could not do that because I had already made the payment through paypal and all they had to was claim it.  I also recommended they contact ebay and/or paypal for help if they were having trouble.  I never heard back from them and there was no way for me to contact eBay for help at this point.


Now, a week later, I have received an email from ebay saying that seller has opened an unpaid item case against me and that I have four days to make the payment.  There was no contact information in the email for me to use to ask for help.  I've searched and the only thing that I can find for trying to resolve the case before it closes, I'm not sure what happens after it closes, says that I have to FAX proof of payment to ebay (and it may take 10 days for them to process - the case is only open for a few days).  I don't have access to a fax machine and don't feel the burden should be on me to provide that proof (though I have ebay and paypal emails showing I've made the payment that I'd be happy to send them in an email to resolve the situation if I could).  It should be easy enough for ebay to check the auction records and see that I made the payment, and I don't feel that they should ever have allowed the case to be opened in the first place, especially without an easy way for me to contact them while the case is open.  I don't know if the seller is trying to pull something or is just having trouble but I feel like there is little that I can do, or have been able to do from the beginning, yet I'm being accused of not making the payment.  I feel like ebay should be better able to help me and the seller -- they are making this a very unpleasant buying experience by making it so difficult for me to respond.  


If anyone has maybe been through something like this and/or knows where/how I can find some help, I'd really appreciate it.  

Payments question

  So I bought a tablet that had "as is" in the title and it's item condition as "For parts or not working". The seller had a dozen auctions of the same tablet and said in the description text that the tablet did not power on and claimed no other testing was done and that all sales were final. In fact the tablet I received DOES power on but it turns out the LCD ribbon cable had been damaged/cut by someone. This of course was not mentioned in the description nor was the missing power button.

  So my question is if stating "as is" really grants you complete license if any parts are damaged or missing altogether?


Bidding & Buying question

Ok so i just switched from a iphone 4s to a samsung s3. I installed the ebay app to get the notifications like i had on my iphone and i can't seem to get it to work right. It worked ok for a day or two but then was cha-chinging for everything... I cleared the cashe and restarted and that temporarily fixed it,but soon it was screwy again. Then i uninstalled and reinstalled the app and again it worked ok for a while but now is mixing the cha-ching sound and message sounds... I don't know if it's a problem with the phone,or the app.

Anybody having simillar problems?


One more thing: My iphone would show what item i sold and/or any messages on the lock screen. How do i do this on my s3? Thanks

Tools & Apps question

This is a Libbey shot glass with the script L and the number 28.

It is 3 inches tall and has a 2 1/8 diameter across the top.

It weighs 8.5 ounces.

It holds 2 ounces to the rim.



Is it modern or vintage?

If it holds 2 ounces to the rim, is that the capacity or is the capacity smaller?

Where can I find info on this glass such as value?


Thank you so much!

Selling question

Feb 9, 2016 4:49:34 PM PT

Libbey Shot Glass Vintage or Modern?



Shipping & Returns question

Feb 10, 2016 5:12:59 PM PT

Unscrupulous Seller


I have multi items with this pattern and I can't fine any info on it. Can someone please help me or tell me where to go? Thank you very much.

My Account question

Cant track my order.
Trying to check it & it just shows that the sellet is no a member of ebay anymore.
Just want to know what to do.

Shipping & Returns question

Feb 11, 2016 12:37:22 PM PT

# 141863649229

I came online today to see that the item I ordered had been delivered, much to my surprise. I look at the tracking info to discover that it had been sent to an address in Kansas, when it was supposed to be mailed to North Carolina. And when I double checked to make sure the address I provided the seller was correct, it was exactly what I had specified.


I don't even know anyone in Kansas, let alone how or why the item was shipped there. I wrote to them to find out if they had provided the wrong tracking number, but have yet to hear back. And every time I try to specify that the item was not delivered in the resolution center, it just shows me that it was delivered to the address in Kansas and doesn't give me the option of doing anything about it.

Shipping & Returns question

I listed an item as a 5 day auction. While the auction was active, I realized that I could have selected a better category for it. I attempted to change the category, but it wouldn't let me, I assume because it was still an active auction.


The auction ended today with no bidders and was put in my unsold folder.


When I went to relist it manually, it still won't let me change the category.


Is this a glitch? I couldn't find any restrictions for relisting.



Selling question

Feb 9, 2016 1:49:57 PM PT

Changing Category?

Hi all,


I have increased my selling limit a few times last year, but I can't get ahold of a live person this time.

Before i'd just go through the prompt to request higher selling limits and talk to a live person. Everytime my limit was increased.

However, I can't seem to get anything other than an automated message telling me how much I can still list. Then proceeding to tell me there isn't a limit or restriction on my account. 


Currently I can list 89 more items and almost 19,000 worth of merchandise. I'm not looking to increase the dollar amount just the amount of items I can list.

Has anyone else had a problem with this? I believe the last time I requested a higher selling limit was back in August 2015. I don't recall ever having a problem like this.

Selling discussion

Feb 9, 2016 8:20:49 PM PT

Requesting a higher selling limit

When I go to a listing and I click on items sold and it shows the list of buyers are those only usa customers or can they be international customers as well?

Selling question

Since there are discounts for purchasing postage through ebay, I am wondering if I can use it for non ebay items.


Any ideas?

Shipping & Returns question

Please help, I have more of the same and can't find any other.  I would appreciate whatever info. Thank you.

Selling question

Can Paypal Micropayments only be used for DIGITAL goods, where no product is shipped?


Thanks for the help

Selling question

Feb 10, 2016 10:00:46 AM PT


Are there customs or taxes on buying from Italy for u.s. customer ?

Bidding & Buying question

How can I (in good conscience} call it free shipping when all I'm doing is adding this cost to my item?

Even if it's calculated by buyer location.

Or,I want to sell an item for 10.00 with free shipping but it costs 15.00 to ship it?

I am either misrepresenting myself or losing my tail.

I would really appreciate a straight forward answer. Please explain this to me.

Shipping & Returns question

Feb 10, 2016 1:51:41 PM PT

Free Shipping

My item arrived postage due.  The item was listed as having 4.38 shipping charge (which i was fine with and paid for at time of purchase in the purchase price) and when it came to the house, it had been shipped media mail. 

The seller paid 3.22 for media mail, post office examined to make sure it was media mail and it was deemed to not have been media mail.  The shipping charge should have been 7.95.  I had to pay 4.75 if i wanted to accept delivery of my item or i could return it.  since this was a birthday gift for someone else i did not want to deal with returning and starting over.   Is there anything i can do in regards to my extra $$ being paid for delivery?

Shipping & Returns question

Feb 10, 2016 12:38:21 PM PT

postage due upon delivery

I would like to buy a boxset of DVD's but how do I know if the company is reputable and I won't be scammed.

Getting Started question

Feb 10, 2016 7:05:19 PM PT

Boxset purchase

Hello all and thank you for being there!


I purchased an item which I did receive.  I inadvertantly opened the request an "Did not receive my item".  I have not been able to work things out with the seller, and have just asked ebay to step in (having waited for the required time to pass).  If I close this request, will I still be able to open the "Item not as described" request?


I have included the above information in my summary to ebay, however as that may take several days, I wanted to request direcion from the real experts here.




Bidding & Buying question

Feb 11, 2016 10:59:39 AM PT

I mistakenly opened the wrong request type

I am not receiving audio alerts on my iPhone when i get a email from buyer, make a sale or get paid. I used to but not lately and iPhone has been checked out. Maybbe I did something but not sure. Any advice?



Selling question

Feb 11, 2016 11:15:50 AM PT

not receiving ebay audio alerts on Iphone

If a buyer says they did not receive an item but it is scanned as delivered, questions:


- Will eBay/PayPal side with you if USPS tracking shows delivered?  or will you be required to refund order? 

- If they leave negative feedback, if this something that will be ignored since item is scanned delivered?


I sell on multi channels, each having their own policies for this.  I just ran into my first case here on eBay where the customer said they didnt receive their package and they want a refund.  I have no plans of refunding them if and until eBay steps in and says I need to.  Some channels will automatically close the case in the favor of the seller if item is scanned delivered and deletes any inappropriate feedback related to this.  While another venue I sell on will take the word of the buyer, even though anyone can claim they didnt receive an item, and will force the seller to refund.  Just curious on how it works here....



Selling question

I'm trying to return an item that didn't end up fitting quite right and the seller won't respond. I've written a few messages and started a return request but still no answer. Is there anything else I can do besides just wait?

Shipping & Returns question

Feb 9, 2016 10:51:33 AM PT

Seller not responding to return request

I need information regarding this brass Phamacist measuring spoon.  The spoon measures 1" x 1-3/4", the handle measures 2-1/4" long.  The words "Spohn & Walter's" might have been a drug store.  The word "Edelweiss" in under the words Spohn & Walters.  On the underside are two "legs" that support the spoon.  Any idea about it and it's value?

Collectibles & Art discussion

Feb 9, 2016 10:51:27 AM PT

Pharmacist Brass Measuring Spoon

Fashion discussion

Feb 9, 2016 8:38:33 AM PT

Tory Burch help please...



if I don't sell my item..do I have to pay the reserve fee?

Payments question

Buyer created account just before purchasing my "buy it now" item.   Search on shipping address shows a school, not a residence.  My listing included accepting returns for a refund.   Buyer did pay right away through paypal.   Even though they paid, I'm still nervous about this transaction.   The item is a film camera body, is it possible the buyer is going to cannabilize the camera for parts and then return for a refund?

Selling question

Does anyone know Ebay's 800 number and what time they open?

Selling question

Hi I am thinking this is Blenko but can not find any help?


Pottery, Glass & Porcelain discussion

Feb 10, 2016 7:08:17 PM PT

IS this amberina ruby glass Blenko??

Hello community


I sold on 4th February 2 games and buyer hasnt paid yet (11th February). What can i do in this case?

Thank you

Payments question

Feb 11, 2016 2:25:32 AM PT

Awaiting payment 1 week

i need my money back

Bidding & Buying discussion

If I purchase something using a credit card, does ebay/paypal charge any fees?  I'm wondering if it's better to pay with my credit card (where I can earn some points/cash back) as opposed to paying with paypal where I earn nothing.  Thanks in advance!

Buying & Selling Basics discussion

Feb 11, 2016 10:32:48 PM PT

Pay by Credit Card

Hi! Ther is the possibility ebay to remind a seller for a shipping? Me i tried to contact the seller but no answer!


Shipping & Returns discussion

Feb 12, 2016 2:21:53 AM PT

How ebay remind for shipping a seller?

I received a refund for an item that was defective. I bought it January 24. I used ebay bucks to pay for the entire purchase. I was refunded the full price today and I see under my ebay bucks section in my account it reads "Your eBay Bucks certificate was credited" with the correct amount. How can I use the ebay bucks now since this is from the last earning period? I read previous messages that there was a 21 day extension when you receive a refund using ebay bucks.

Thank you for any help.

Bidding & Buying discussion

Feb 11, 2016 8:08:32 PM PT

ebay bucks refund

I have two of these cups with lids. Are they for Sake? They are 3 1/8" tall by 1 3/4 top diameter. The lid is larger in diameter at 2".  I believe the flowers are Lotus. It has some writing on the bottom, Japanese??? Does anyone know what these are used for or what the writing on the bottom says 

Thank you!

Pottery, Glass & Porcelain discussion

Hi there,

Info from the buyer


Doesn't work or defective


I was sent multiple articles that all vintage Pyrex cooking ware contains LEAD. This is not safe to bake or cook with. I would like to return this as it is not safe for my family to cook with and your description did not state that this vintage brand contains lead.

http: www.creativegreenliving.com/2015/10/how-bad-is-lead-in-vintage-pyrex.html https: www.facebook.com/MisleadMovie/photos/a.195917330526679.42695.195674253884320/858328604285545/?type=3&theater http: www.earth911.com/inspire/have-you-been-mislead-an-interview-with-tamara-rubin-of-lead-safe-america/





I just received a request from a customer to return a Corelle Pyrex casserole with lid which is above.   Her reason for the return is that she has read that there is lead in the glass.  She forwarded this link and others.  How would you respond?  Would you give a refund that included to and from shipping - would you give a refund excluding any shipping?  Could there be another alternative?


How would you respond? 





Thanks for any guidance or insight you might be able to give as I am not sure how to respond to this..



Pottery, Glass & Porcelain discussion

Customer sent a message saying they found something else. What is the proper way to handle this situation. Thank You

Selling question



I am new to eBay and have only sold a few large items but I've noticed that people can click purchase without the means to pay. I would love if eBay implemented an option to decline purchase requests until Payment has been sent. Other sellers in the competitive field I sell in can easily create new accounts and knock my items down for a few days until I can file unpaid item case and relist at which point they can repeat. I'm not saying this has to be the case for everyone but I know I personally would love an option to do this. Obviously this would not be the case at all with offers.



Payments discussion

As we know Ebay is quite good at hiding what one actually is paying in fees.

I recently purchased Fedex shipping and vaguely remember the amount but would like an exact accounting of what I paid.  I know it was more than the shipping I charged in the listing and want to adjust to what's fair.

I looked in the transaction history, invoice details, PayPal etc. but all I find is what the buyer paid - not what I paid.  Where is it hidden?

Shipping & Returns discussion

Help! I don't know what this is! It's solid wood, heavy, two knob handles, rolling pin style, total 6" length, letters and numbers, all carved. Each vertical column can be moved. Embossing stamp? Crafting tool? Doesn't look like it has been used, no residue from clay, ink, etc. My google search came up empty. Any help would be most appreciated ~ Thanks, Britt from Santa Barbara

Selling question

Feb 9, 2016 2:19:51 PM PT

what is this?

How do I end an auction early - I have misplaced part of the lot of books.


Ebay says I can't edit an auction item.  \


What do i DO.



Booksellers discussion

Feb 11, 2016 2:40:52 PM PT

Ending listing early



Bidding & Buying question

Feb 10, 2016 7:25:19 PM PT

has any one had a problem with bidding???

I had someone purchase two items from me back on the fifth of this month and I've messaged him twice about coming to pick up these items and have gotten no response. 


Is there anything I can do at this point? I suspect that this guy didn't know that it said local pick-up, even though he hasn't contacted me about why they haven't shipped. 


I've had a few lately buy this and other long items expecting them to be shipped, but somehow miss the local pickup under the shipping and no shipping amount. 


His address says NC, I'm in central Florida so unless he's coming or knows someone down here who could pick them up I assume he's going to cancel but I think the least he could do is contact me. 

Selling question

Feb 11, 2016 11:14:53 AM PT

Local pickup buyer not responding to messages

I have heard lots of tales from buyers on why they can't pay. My  favorites are one woman needed the $15 to to help get her daughter out of jail. Another time a woman told me the wind blew away her money out of her hand when she was going into the bank. Another time a man told me that he used up his weekly spending money and his wife would not let him have any more money until the following week.What tales have buyers come up with for not paying? I am sure that there will be some great tall tales in eBay land. from buyers who think all of us sellers just fell off the turnip truck!

Selling discussion

One of my favorite sellers uses the term "minty" in some of his listings.  The description of an item listed as "minty" is no different than items without this word -- usually "great condition, fabulous piece".  To me "minty" means "mint-ish", otherwise it would be mint.  I wouldn't use the term for anything that did not come new in a box, and his pieces don't.  Just wanted to know if the word "minty" has a definition in the resale world, or if he made it up.

Selling discussion

Feb 9, 2016 12:45:40 PM PT

What the heck is "minty"?

This week's chat will be an open discussion of any eBay-related topic you'd like. We'll open the discussion shortly before 4pm ET/1pm PT on Wednesday, Jan 20 and will last for a full hour. See you then!

eBay Chat Guidelines:

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  7. We are not able to address specific case or account issues on these chats. If you have questions about issues related to your account specifically, please contact Customer Support directly through the Help & Contact link on the bar located at the top of any eBay page.

And don't forget! If you need to contact me directly, you may do so at griff@ebay.com using regular email, not My Messages or Community Messages. Both of those message channels are intended solely for correspondence between eBay members. (Also, I cannot forward messages sent through those channels. ) Thanks and see you at 1PM PST!

Update on two issues: I was informed that the Gallery Image Plus issue resolution is rolling out now. Once I am able to verify, I will post a confirmation. No update yet on the Billing Invoice Item Title Missing issue.

Weekly Chat with eBay Staff discussion

Per Wenig:


"For example, if your search for an iPhone,

you’ll see categories for best value,

brand new and more"


"What you won’t see is a list of every iPhone sold on eBay."


from this article:





Thats another way of saying "we hide things in the search based on what we think is important to the buyer".



Selling discussion

Feb 10, 2016 3:30:31 PM PT

The Search Genie Has Been Revealed

I Just had a look at the Goodwill auction site.  In the few categories I looked at probably 80 percent of the items have bids and most items have many bids.


I hadn't looked at the site in years.  Way back when it was the same thing.


We all know that here at EBay auctions have overall been dead unless the auction item is in high demand. And I am quite sure that they don't do allow all the bogus returns and refunds done here.


What do you think the deal is over there ?


Tammy in NH

Selling discussion

Feb 11, 2016 4:04:27 PM PT












Selling discussion

A seller on ebay, in a form of sick revenge for my leaving him a negative comment, has posted in his auction my real name and my userID. I reported him to eBay 24 hours ago and the listing is still up. Any advice? I am thinking about going to the police.

My Account discussion

Hello all, 


I rarely sell anything on eBay, and now I know why! Last night, my used smartphone was sold for the price I wanted, and I then get an email from the buyer who said they used the wrong card to pay and they need me to cancel it so they can pay with the right one. Immediately, red flags went up everywhere NOT to cancel the sale. I immediately called eBay customer service (BIG MISTAKE) because they said in their best broken English that this happens all the time and that almost all buyers who this happens to pays after it's canceled and you re-invoice them. Well, I trusted the eBay rep, canceled the sale and now the buyer won't pay. This wouldn't be a big deal, but $150!!!! 


Has anyone else went through this? I have tried looking this issue up on the web but I come up empty. What can I do about it since they basically LIED to me to get me to cancel? I also feel scammed by eBay because the rep told me not to worry about it, that the customer will pay. I don't know how they could tell me that in all honesty....I should have gone with my gut.....Who cares if I fill out a report?!?! I'm still out $150 because of BAD advice from eBay! 



Selling discussion

Feb 9, 2016 3:27:49 PM PT


If you have an auction and a buyer bids.


You check out his/her "feedback left for others" and you see the one and ONLY feedback left is a negative that says "Seller stole from me".


Say a seller replied to such feedback and said, "buyer used feedback threats to scam me".




Do you cancel the bid and block? Would you believe the seller or the buyer?


I was once told also by a CSR about a year ago...that if a buyer's first feedback left is negative...that buyer would be banned. However, I don't think that's true.




Selling discussion

Feb 9, 2016 3:12:27 PM PT

As a seller, would you block this buyer?

Are my eyes deceiving me?  Smiley Surprised

Selling discussion

Feb 9, 2016 9:04:23 PM PT

Gallery Plus is back?!?!

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