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I am hoping someone can provide some information on this small tray.  It measures about 5 5/8" by 4 5/8".  It looks like Pickard with the floral pattern and basket off flowers in the center and gold overlay, but is marked what looks like "sace" Germany along with what may be a signature.  I can only make out the last letters "oines".  I find some listings where the "sace" is translated as saxe, and the lettering is very similar but all of these are printed on and not engraved. Any help will be appreciated.    

 

 

 

 

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Pottery, Glass & Porcelain discussion

Hi does anybody recognize the art or  signature iDSC06172.JPGDSC06175.JPG 

Thanks

Gr8findz  

Collectibles & Art discussion

003.JPGCan someone help me find out what this is called or what religion?

Thanks in advance!!

Collectibles & Art discussion

I have these pieces and am having trouble finding a comparable listing to know just what to call this set and what purpose it had.  What was it designed to be used for???  thanks!   

 

uly 2015 534.jpg

Collectibles & Art discussion

The wood  looks like a different color depending which angle you look at it, not sure what kind of wood this is made out of or the artist that made it.

 

Thanks for any help I appreciate it!

 

 

 

 

DSC03224

DSC03225

DSC03226

Collectibles & Art discussion

Jul 27, 2015 7:44:17 PM PT

need help strange item no clue

Possibly get someone to help me id this piece of pottery.

I was kinda thinking it may be McCoy

 

POTTERY-PLANTERb.jpgPOTTERY-PLANTERa.jpg

 

POTTERY-PLANTERf.jpgPOTTERY-PLANTERe.jpg 

 

Pottery, Glass & Porcelain discussion

I WANT TO LIST THIS BRACELET BUT CAN'T FIGURE OUT WHO THE MAKER IS.  ANYONE KNOW?  IT LOOKS LIKE AN OLDER WILLIAM SPRATLING SIGGY BUT DOESN'T HAVE THE CIRCLE WITH SPRATLING IN IT.

DSCN1440.JPGDSCN1437.JPGCAROLYN

Jewelry & Gemstones Board Group

Jul 27, 2015 9:04:31 PM PT

STERLING BRACELET

I usually have a great insticnct or gut feeling about a time period for pieces but this one has me completely stumped. What do you think? Vicotorian, 40's, 70's?

It has a large clasp. I think it is the chain AND large clasp that is throwing me.

 

neck.jpg

 

neck1.jpg

 

neck2.jpg

 

neck3.jpg

Jewelry & Gemstones Board Group

Article hear,

https://finance.yahoo.com/news/ebay-stops-the-clock-on-1-hour-delivery-142950607.html

 

Oh, and let me not forget....

4854749137_simpsons_nelson_haha_1_xlarge.jpg

Selling discussion

Jul 28, 2015 2:16:15 PM PT

Looks like ebay is giving the Valet the axe

 
if they are makeup brushes what are they valued at?

Selling discussion

Jul 28, 2015 10:41:39 AM PT

are these make-up brushes?

tigersingle.jpg

 

Good morning everyone.

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Does anyone know who made this piece or how old it is. When I bought it the man told me it was very old and one of the ways to tell was that the hobnails were very pointy!  Wondering whether he was telling the truth!  Any help greatly appreciated. it is 7 3/4 in diameter and 3  1/4 tall.

 

IMG_1905.JPGIMG_1904.JPG

 

 

IMG_1906.JPG

Pottery, Glass & Porcelain discussion

i

 

Thinking cool thoughts during these hot days....

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

This question may make me sound like a complete dunce...but I'm a semi-lovable dunce... providing you pick up your dirty clothes and rinse off your dishes...hopefully, it's worth a little "stupid question" mileage...

 

Every time I've ordered from a particular seller, they offer cheaper prices if I buy outside of eBay. Honestly, it took a couple of times to get it. I thought no one would be dumb enough to put it in writing directly below the prominent yellow warning on every header.

 

I just don't respond. I know better than to take that risk {I'm just a plain old dunce..not really old...more semi-approaching the beginning of the tail end of middle aged...kinda...old enough to engage in utter nonsense when I'm seriously sleep deprived...and not nearly old enough to get a pass for it...but not a gullible dunce...most of the time...sorta...}.

 

I've only been making purchases for a few months. If I don't report a seller willing to violate eBay's policies, is there an impact on the seller community I'm not grasping?

 

The seller chose to be responsible for the consequences. Most of us resort to doing stupid things when we're desperate {or sleep deprived}. I don't know if that's the motivation, I'm just hesitant to rat someone out if they might depend on sales for their total income. On the other hand, I feel like the importance of reporting is escaping me. It would be just as wrong not to give the consequences to other sellers equal consideration.

Thanks in advance for your answer!  happyfcgonecrazy.gif

Bidding & Buying question

Some of my latest acquisitions I need help identifying. I'm hoping you guys can help with your expert input. Any info is appreciated. Let your opinions fly! Hahaha...IMG_6845.JPGIMG_6846.JPGIMG_6848.JPGIMG_6864.JPGIMG_6865.JPGIMG_6868.JPGIMG_6870.JPGIMG_6873.JPGIMG_6875.JPG

Jewelry & Gemstones Board Group

Jul 28, 2015 8:32:20 AM PT

Latest Acquisitions HELP...

s

 

Grown up slip and slide Smiley Happy Stay cool folks! 

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Have what I believe to be a carved bone lime paste box, but not 100% sure if this is correct.

 

Your thoughts on the possible age, origin and use of this item?

 

Materials used appear to be bone, copper, bakelite and wood.

 

Size: 5 in.

 

Thank you!

 

 

CARVED UNKNOWN ITEM 001-002.JPG

 

CARVED UNKNOWN ITEM 002-002.JPG

 

CARVED UNKNOWN ITEM 003-002.JPG

 

CARVED UNKNOWN ITEM 004-002.JPG

 

CARVED UNKNOWN ITEM 005-002.JPG

 

CARVED UNKNOWN ITEM 006-002.JPG

 

CARVED UNKNOWN ITEM 007-002.JPG

 

CARVED UNKNOWN ITEM 008-002.JPG

 

CARVED UNKNOWN ITEM 009-002.JPG

Collectibles & Art discussion

Jul 27, 2015 10:40:48 AM PT

Carved Bone Box. Your thoughts?

All three pieces check out to me. I haven't cross referenced them with books yet, but looks good to me. Opinions?IMG_6799.JPGIMG_6801.JPGIMG_6805.JPGIMG_6807.JPGIMG_6809.JPGIMG_6810.JPGIMG_6814.JPGIMG_6817.JPGIMG_6818.JPGIMG_6819.JPG

Jewelry & Gemstones Board Group

Jul 28, 2015 7:33:40 AM PT

More JULIANA?

                      
eBayeBay sent this message to Catherine Tan (kyuting13).
Your registered name is included to show this message originated from eBay. Learn more.
Buyer has responded to your question about this item
 
Do not respond to the sender if this message requests that you complete the transaction outside of eBay. This type of offer is against eBay policy, may be fraudulent, and is not covered by buyer protection programs. Learn More 
 
                       
 
Dear qy885210,

You cheated me on the shirts and i will leave for you a negative feedback.
I am not satisfied at all and i will report you to eBay Team.
you can see through the shirt quality is very poor

- kyuting13
 
 
 



From: qy885210
To: kyuting13
Subject: ebay seller
Sent Date: Jul-07-15 03:46:22 PDT

Dear kyuting13,

Hi respect buyer,
Sorry to disturb you.Would you please leave me a positive feedback? I know it’s an unreasonable request before you receive your package, but i really need you help, because during the Sell Season,China Post was so busy and didn’t sent the packages in time so that make some customers feel bad in logistics experience and complain to Ebay.I have improved services and logistics speed, now everything have been normal.I really need you help, thank you in advance.if there is something make you disappoint, please contact me, i will give you a satisfy solution.

- qy885210

Member To Member Support question

Jul 28, 2015 1:16:29 PM PT

Cheating seller

Any pickers out there have an idea what this is , It is brass, painted black a little over 17 inches long,two round balls at the end could have been used to balance,     the two holes in the center of it have an inside dia of about 1 inch and has on the no 14 on it,  Open for any suggestions before it gets cleaned and sent to the scrap pile,

 

001.JPG

015.JPG020.JPG

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Selling discussion

 

 

Please help, Thanks

 

 

 

 

 

 

 

IMG_2920.jpgIMG_2919.jpgIMG_2922.jpgAny ideas what it was used for? Thanks in advance for all help.

Antiques discussion

The saucer actually only has 1 star so that dates it to right around 1900 but I can't find this pattern.  

Anyone have a clue?

Thanks!

 

DSC_1772.JPG

 

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Collectibles & Art discussion

Jul 29, 2015 3:48:28 PM PT

Antique Wedgwood Pattern help please?

I purchased these ornaments in a box deal with many other things.  Are they Kugels?  They measure about 2.5-3" diameter, They are heavy, the tops appear to bIMG_2135.JPGe brass.  Thanks in advance.  I am attaching picsIMG_2136.JPG

Collectibles & Art discussion

Jul 27, 2015 3:47:40 PM PT

Is this a Kugel?

I have this beautiful hobnail pitcher-can anyone tell me if its Fenton?

TIAhobnail.jpg

Collectibles & Art discussion

Need help identifing what i think is chinese marks on this 6 3/8" tall vase/Urn, handpainted, has marks on the side and on the bottom.  Any help will be appreciated.DSC06137.JPGDSC06138.JPGDSC06139.JPGDSC06140.JPG

Collectibles & Art discussion

Jul 29, 2015 10:52:17 AM PT

Need help identifying Chinese marks on vase

Found this beautiful weaving at an estate sale here in Rhode Island; it measures 50 x 68". I was wondering if anyone could help me to date and or describe this? Colors are wonderful, it's cotton. Appears to be all hand woven. Just wasn't sure if it looked familiar to anyone. Thanks in advance, Mary001.JPG002.JPG

Collectibles & Art discussion

I have successfully worked with the "Best Offer" option for other items, but for an item I currently have listed I have 2 offers but no links available to respond to either offer. I would like to accept one of them before it expires. Any suggestions? I was surprised the only option for support is via phone !

 

UPDATES:

As noted, I know HOW to include "Best Offer" options - I have done so with other listings and successfully replied even earlier today.

This item DOES have "Best Offer" option enabled.

It simply does not offer the usual links to "Decline" "Accept" or "Suggest Counteroffer" even though I have 2 active offers.ebay can't respond to offer.PNG

Member To Member Support question

Jul 27, 2015 5:06:52 PM PT

Best Offer

 

I need to cancel the bid to buy a Item 191625580740 because it was a mistake.

 

I send just in the moment email to buyer.

 

This is the e-mails:

------------------------------------------------------------------------------------------------------------------ 

 

bigg86969
Para
fedecarballo@yahoo.es
 
jul 26 a las 7:04 PM

Member To Member Support question

Jul 29, 2015 11:41:41 AM PT

CANCEL BID OF ITEM 191625580740

Good afternoon,

 

A buyer left the following review.  Its positive, they unintentionally hit negative.  I even have emails stating they tried to change their review but couldnt figure how. How do I remove this, as its lowered my rating to a 97%?

Negative feedback ratingMy son will love it thanksBuyer:During past yearFeedback conversation
 bliss poetic waxing strips face (#281504729140)US $7.00  

Member To Member Support question

Jul 28, 2015 10:58:37 AM PT

Accidental negative review

I have purchased 

1 item sold byhappyvalley009
HOT! Electric Paper Kid Airplane Conversion Kit Powerup Propeller Gilder Model
 
 
 
Estimated delivery Thu, Jul 23 - Fri, Aug 14
 
ITEM PRICE:
US $5.63

 

but there is no information regarding shipping or tracking details.

 

Please let me know when it will be shipped with tracking details.

 

Thanks,

Member To Member Support question

Claim ID:

1068631

PaisaPay ID:

39564434929

Item number:

271901800631

Seller ID:

fancycollectionz

Date claim opened:

26-06-2015

 

this is my information regarding refund but  i have not received my refund since one month.

every time i get the response from care it will take 6 to 7 working days.

 

 my second problam is that i have not received my refuind and item details given below (waiting from more then a month)

Refund processed for PaisaPay ID 39564434929
 

 eBay Guarantee Claim No. 1085673 on the following item .

 

i am not able to connect with customer care  chat section 

Member To Member Support question

Jul 26, 2015 5:06:32 PM PT

refund

I DID NOT RECEIVE THE ITEM AFTER THE 90 DAYS!!!

I PURCHASE THE ITEM BELOW IN MARCH AND DID NOT RECEIVE UNTIL NOW!!!!!!

i OPEN A REQUEST, THE SELLER SAID HE DID NOT SELL IT...CRAZY!

HERE THE COPY OF THE PAYMENT THRU PAYPAL...

I NEED HELP TO GET MY MONEY BACK ..EBAY!!!

PLEASE!

I NEED AN EMAIL TO CONTACT EBAY! DOES ANYBOBY KNOWS?

 
PayPal logoMar 27, 2015 08:47:36 PDT
Transaction ID: 5V7924935U1892804
Hello Michigan Barbie dolls,

You sent a payment of $216.45 USD to tbarnett7505@charter.net

We've asked the seller to ship.

Thanks for using PayPal. To see all the transaction details, log in to your PayPal account.

 

It may take a few moments for this transaction to appear in your account.



Seller
tbarnett7505@charter.net
Note to seller
You haven't included a note.
Shipping address - confirmed
Monica Valenzuela - att. Leticia Burmann
6826 Windwater Ct
Norton Shores, MI 49444-7736
United States
Shipping details
The seller hasn’t provided any shipping details yet.

DescriptionUnit priceQtyAmount
Barbie Grace Kelly The Bride, Silkstone, Gold Lable, 2011
Item# 121599743961
$207.50 USD1$207.50 USD
Shipping and handling$8.95 USD
Insurance - not offered----
Total$216.45 USD
Payment$216.45 USD
This charge will appear on your credit card statement as "PAYPAL *TBARNETT750"
Payment sent to tbarnett7505@charter.net
 
 
Issues with this transaction?
You have 180 days from the date of the transaction to open a dispute in the Resolution Center.

Questions? Go to the Help Center at: www.paypal.com/help.
Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.

You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings.


PayPal Email ID PP843 - 89ba0ea1a74ce

=

Member To Member Support question

Jul 28, 2015 9:30:23 AM PT

I DID NOT RECEIVE THE ITEM AFTER 90 DAYS

I'm a new seller on eBay and this is the first time someone returns item 
BUY bought 2 headphones but one works well and the other does not work well
  The buyer did not know how to do replace for it did not work return via the Internet
Found return because it does not match the description
He explained problem that the handset does not work very well and asked RESOLUTION
  I told him I do not know, but can it returns the item, and I refer you money
I worked and return the item

 

The buyer then sent me a message :

 

( Hi topv, it's me again. I wish you could reply in the other message section, but I have all the original stuff, the extra ear cushions and bag as well and will send it out really soon Smiley Tongue. Id love another one though since the white ones work so well Smiley Happy. If you want me to order another or if you can just send another when you receive this pair... Just let me know what would be more convenient! thanks!! )

 

me  :

 

Thank you for the Second Letter of Inquiry I understand that you want to replace the black one another.
I will send other immediately when received.
But first you must close the open case and you do not want the money and
I spoke with the seller replacement
Thank you

 

The buyer :

 

Hi topv, sent out the headphones earlier today. Should I just go ahead and cancel the return on my profile now? Sorry for all the questions i just want to make sure i do everything right Smiley Happy never had to do a return before.

 

me  :

Thank you for your message.
Always we want to be satisfied that you sent the speaker that does not work Do you want to replace them in the same color or want to change it blue or black or white Kindly send me your request and thank you for your purchase from eBay

 

The buyer :

Hi topv Smiley Tongue thanks for a choice! ;p i think I ll try a blue one this time i guess. Thanks a ton man!!

 

The buyer Send the handset that do not work and sent a message :

 

Black handset, which does not work very well and arrived me today and I will send you another one blue color also requested on Monday morning, and I hope that you accept my apologies again
thank you 

And I sent a message to Ebay and I told them all that

 

But I found that after this message from eBay 

 

eBay Customer Support has reviewed the case and made a final decision.

 

We issued a full refund of $23.50 on Jul 19, 2015 to the buyer. As described in the eBay Money Back Guarantee, the refund includes the purchase price, plus original shipping. This amount will be deducted from your PayPal account or charged to your preferred reimbursement payment method. The hold on this PayPal transaction has been removed. This case is closed.

Decision:
This case has been decided in the buyer's favor.

Comments:
Unfortunately, it looks like the refund you agreed to issue was never sent to your buyer. We've issued it and now need you to reimburse us.

You can also view the details of this case in the Resolution Center
 
But the buyer a refund back to me and told me :
 
Hi topv!! Sorry they sent me a refund... I must have done something wrong. I just sent the 23.50 back to you! Smiley Tongue thanks again man and sorry!
 
me :
It is clear that there is mistake because ebay may refund of $ 23.50 and taken from my account did not know why they did not reading the messages between me and you and thank you that you have return it amount again
It has entered the PayPal and found the amount had returned again, but you you are really beautiful person
  And I thank you and I will send you the headset as I said today
 
The buyer wrote a Feedback
 
Awesome seller!!! Very well communication! If i could give more than 5 i would!Buyer:
 
 
What I'm doing to close this issue
thank you
 
 
 
 
 
 

 

 

Member To Member Support question

Jul 27, 2015 10:58:05 AM PT

Close the issue without search

There is a big problem. My name is Kazi Rafayatdin. When I put my address I put 10070 Gilbert St.

 
Anaheim CA 92804
United States. The problem is I didn't put Apt. 92, and they sent the shipment already.😖 I had a couple orders, the  Large Mike Trout Angels jersey, the Large Kobe Bryant jersey, the Lucas Salsaghetti Watermelon Candy, the Medium Tony Romo Jersey,and an ice cold sports cooling towel. Please help me. Im upset right now. Contact me as soon as possible. What do I do?

Member To Member Support question

Jul 27, 2015 10:51:04 AM PT

Urgent!This needs to be answered.

Good day.
I sold Baltic Amber Necklace 2015 02 09. Bayer - Inksac Yao Yu Li.Renton 98059-4499 ILWACO PL NE 654  USA . Tracking number RN036121218LT.
Bayer liard that he didnt get my packeg. Its not truth becouse i checked in         https://tools.usps.com/go/TrackConfirmAction_input?json=true&qtc_tLabels1=RN036121218LT&sCheckedLabelCount=1&qtc_senddate1=&qtc_zipcode1=98059       . Package delivered at 11:43 am on April 3, 2015 in RENTON, WA 98059.
Please reslove this problem.

Member To Member Support question

I keep getting this message when attempting to bid from my computer or Android tablet.  Android cell phone is no problem. Any ideas?

 

Page Not Responding 
 
The eBay page or feature you are attempting to access is not responding.
Please try the options below:
  • Try to access the feature directly from the eBay Home Page, instead of using a bookmark.
  • Wait a few minutes and try to access the feature again.
If you have waited ten to fifteen minutes and you still can't access your page:If what you are looking for is unavailable, you may still be able to access other parts of the site from the eBay Home page

 

Member To Member Support question

Jul 28, 2015 9:45:34 PM PT

Unable to bid successfully in the last week

Any ideas on the era of the flags would beP1010027.JPG appreciated. Blue flag 5' x 3', Red is 30" x 20". 8' pole. Thank you in advance, Jim

Militaria Collectors

d

 

And the reason I made you a rainbow cake is to go with this . . .

 

Tried to find one of her singing happy birthday, but didn't.  So with a nod to Liza, Judy, and Oz, enjoy.

 

 

I'm sure you've seen this before, but it was new to me so decided it was "different" enough to mark today's special occasion!

 

It is described as follows:

 

"13 year old Liza Minnelli sings her mom's (Judy Garland) signature song on a 1960 broadcast of Hedda Hopper's Hollywood."

 

Happy Birthday James!

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

I'm not sure who manufactured this milk glass compote/vase.  I'm thinking possibly Fenton or maybe Smith Glass.  It has what looks like a Diamond and Fan pattern of some kind.  Any help as to actual manufacturer and pattern name would be appreciated.

 

 

 

Pottery, Glass & Porcelain discussion

Jul 29, 2015 8:33:17 AM PT

FENTON SMITH Milk Glass ID Help

Can anyone help me with the pattern or maker of this bowl. It is 11 3/4 from handle to handle and 3 inches tall. any help greatly appreciated.

 

IMG_1909.JPGIMG_1908.JPG

Pottery, Glass & Porcelain discussion

Can someone help me identify this Barbie doll.  It clearly says Victorian Romance on the front and is #10361 from 1976.  I cannot located anything on it.  A friend has the doll and asked me to see what I could find.  She says its a Barbie but I'm wondering if its not.  20150727_125300.jpg

Toys & Hobbies discussion

Jul 27, 2015 3:48:39 PM PT

Victorian Romance Barbie #10361 Need Info

Hi there,

 

I need some help with the above.  I have CE eBay Import but it is asking me for the Tracking ID and Affiliate Customer ID.  Some help would be appreciated.

 

Many thanks.

ebay.png

 

 

Tools & Apps question

Can you give me any help in identifying this clock? The only identifying marks are on the back of the movement where it has 2505 48 stamped. I believe it is a space before ther 48 but a piece of clock hangs in front of it.

 

I am told it is an antique French Mantel Clock. 

 

Selling question

Have three of these.  One is 4th of July themed (Stars & American Flags).  The other two are plain.  Are these actually cup cake holders?  Or do they hold something other than that?

 

Any help would be appreciated.

 

DSCF5025.JPGDSCF5026.JPG

Selling question

Jul 29, 2015 9:51:18 AM PT

Is this a Cup Cake Holder?

latiendaencasa.ya  he is said to me if i give positive vote he will refund my money but i havent my money.  please help me 

 

Screenshot (44).png

Member To Member Support question

Jul 30, 2015 1:22:06 AM PT

i haven't refund

hello hear my nameis sylvester imlooking for solution about my orders pleas  in help pleas  i order for gold filled and watch but ionly receive the traking number of the gold  filled but for the watch  ples help me thisisthe order number  371375892555 pleas i  need help Luxury Men's Stainless Steel Dial Leather Band Wrist Watch White Gift Sport New

 

Member To Member Support question

Jul 26, 2015 5:08:41 PM PT

about my order

I got this vase from an estate sale of a collection who had tons of high end collectibles and antiques. Many things were from the 18th, 19th, early 20th centuries. I found this vase to be particularly interesting. Any idea of what country the mark is from and perhaps the maker. Any help is appreciated. Thanks a lot.

 photo 20150726_154057_zpsgx7paqjd.jpg photo 20150726_154045_zpscszmgj8m.jpg

Pottery, Glass & Porcelain discussion

Jul 28, 2015 4:06:20 PM PT

Floral Dragon Vase Unusual Mark

The pop-up nav links for Messages are not working. The links for Sent, Unread, and Flagged all just take you to the inbox. Very annoying.

 

Technical Issues discussion

I sold 2 fairly expensive aquarium filters to one buyer. Together they were $250. One was new and the other was  used for about 4 months. I set the used one up on my aquarium to show it working. At first the buyer said he needed them by the weekend because it was an emergency. I got them to him in 2 days so he had them in time. I didn't hear a thing until this past Saturday ( he had them 7 days by then) and he stated the new one leaked and he hadn't even looked at the other one yet. He also said " I see you don't take returns so I will be leaving you negative feedback".The leaking issue is common and easily remedied so I replied and told him what to do and reassured him the other filter was functioning great and that it had been running until an hour before I shipped it to him. The next thing I hear is today and he says he called the manufacturer of the leaking filter and they are sending him new parts. This is impossible since they don't have customer service hours on the weekend.Then he goes on to say that the other filter has an issue with part of it and it is useless to him so he is throwing it away. He also griped that there was some water left in it. At most there would be drops in it. I dried it out but a tiny bit of water could have been in the motor.I pointed out to him that the feature he says does not work is shown in  a picture working fine but since he is so unhappy to return both filters for a refund. He replies and says that he doesnt know if the filter works or not but that it looks like it won't work. He also does not want a refund. He said " I am not the type of person who complains just to get a refund but I will be letting my feedback show the type of product you sell".  As I said these filters were not cheap so if there was really an issue, wouldn't he want the refund?  I think he is fishing for a partial refund so he can keep the filters . What do I do with this guy?

Selling discussion

Jul 27, 2015 1:13:12 PM PT

What do I do with this buyer?

Never seen it this slow,  not ever!  I had a potential customer message me through a listing asking , Did This Sell?  Did what sell????  I could not see the listing or item number picture NOTHING!!!!  I think its time to throw in the towel.  Something just does not seem right. not here, not anymore.

Selling discussion

Jul 28, 2015 3:56:18 PM PT

this is the worst i have ever seen it!

I just had a customer contact me about one of my items. He said that in his search results, the price shown that it was $19.99, but when he opened the listing to view it, it showed it was $49.99..but actually it was neither..its $29.99  anyone else ever have this complaint?

This was the item in question.. and it does concern me, and could possibly be a reason behind the lack of sales over the past few months

http://www.ebay.com/itm/acrylic-display-stand-for-Star-Wars-Jabbas-Tatooine-Skiff-POTF-/261964176195?ssPageName=ADME:X:AAQ:US:1123

Selling discussion


I bought a record and paid. The seller had other records I wanted. I had the courtesy to ask before bidding if I could pay August 1. He cancelled my PAID order, refunded then blocked me from bidding.

 

The reason he chose for cancelling was, "item no longer available."

 

I spent a lot of time on the phone complaining to eBay, but all they said was to watch and see if he relists same item. He did relist 

same item. Again and again I was on the phone with eBay, with reps telling me, "Yep, that's the same item; we will suspend him." Yet, nothing was done. Nothing.

 

Relist: http://www.ebay.com/itm/ADVERTISING-RECORD-CAPITOL-RECORDS-12-TRANSCRIPTION-MYSTERY-DRAMATIC-/161771342141?

 

 

Bidding & Buying discussion

Jul 28, 2015 2:31:42 PM PT

Seller Cancelled, Refunded, Relisted

Hello, I would like to ask if a seller change the description photo in his selling item, if the description photo also change

in my watch list (if i already have this item in my watch list from before).

 

Thanks in advance

Selling discussion

Jul 27, 2015 12:07:44 PM PT

Description Photo

Selling discussion

on a $30.75 item? I very rarely do best offers so I have little idea what would be too low. Suggestions?

Bidding & Buying discussion

Jul 28, 2015 10:46:35 AM PT

What would be a good offer

My Buyer has a non-U.S. based PayPal account - but does have a US shipping address. (I only ship to US Addresses.) He won an item, now how does he pay me? I  have blocks on the country he lives in. Thanks

Selling discussion

Jul 29, 2015 8:32:01 AM PT

Buyer can't pay me

Hello,

 

I'm just a newbie here in eBay, I just recently purchased an item to a seller from China with free shiiping cost. My question, is it normal for the seller that they will not nofity me if they already shipped the item that I bought? It has been 4 days from now since i paid the item that I bought but still I didn't receive any notification from eBay that the seller has already shipped the item to me.

 

Thanks in advance for your answers! Smiley Happy

Shipping & Returns discussion

 
 
We had to remove this listing from the site and you're not required to complete the transaction. If you've already sent payment, the sale should process as normal and you don't have anything to worry about. If you have any questions about delivery, please check tracking or contact your seller. If you run into any trouble along the way eBay is here to help. Please visit the Resolution Center to help resolve any problems you may encounter

Member To Member Support question

After I click respond it takes me to my messages and nothing is there. I have responded to messages before so I know how it goes down. Not entirely sure what's going on here though.

My Account discussion

Jul 27, 2015 10:25:26 AM PT

eBay says I have an unanswered question.

 

I recently received a shipping score defect for tracking not uploaded within handling time and scanned by carrier because I put my store on vacation for two days, (stating my return date) but the system still expected me to upload tracking info on time while I am away. CS said I needed to change my shipping time in my listings. I normally ship the same day.

 

What if I am away for two weeks but still accepting orders for shipment upon return? How would you even set shipping time to 14 days?

 

Selling discussion

Hi folks and cheers from Sweden,

 

I have encountered a problem with a seller and I'm unsure about have the situation should be handled.

 

A seller informed me that an item I bought was returned to the seller by local customs. The seller refunded me and wanted me to buy the item again in a new transaction. I think he/she wants to kind of restart the whole transaction or something.

 

The problem is that an item that is just refunded is put on the list of Unpaid items on the buyers account. I keep telling the seller that this is what happening on my side but the seller has now refunded me a second time.

 

Has any of you guys encountered this type of problem?

 

I know that it's possible for a seller to send a request to cancel an order the proper way but it should be done before the item has been shipped. I don't think the seller can make that approach now.

 

What would you do?

Bidding & Buying discussion

Jul 29, 2015 1:03:04 PM PT

A seller keeps refunding me

Hi

This may sound like a silly question to all you fashion experts..but could someone tell me if there is specific fashion terminology that is best used to describe a sweater that is short in the front and several inches longer in the back?Would appreciate any help

Fashion discussion

Jul 28, 2015 10:57:33 PM PT

fashion terminology

How do I put a notice on my ebay items for sale that shipping may be delayed a week (due to the office being closed)?  Thanks for your help.

Member To Member Support question

Hello,

 

I am a new Ebay seller and a long-time Ebay buyer.  I have an existing listing that I set up to have a 3 day response for shipping.  I didn't know that to be a Top Rated Buyer you need to have same-day or one-day shipping response time, and I now want to update this for my listing.  I went into the listing editor, and can't figure out how to do this.  Can anyone help?

 

 

Member To Member Support question

I am using a VISA Gift card to pay for my pruchase.  The item I bought cost $50.99.  My gift card is for $50.00.  Can I use another gift card to pay the 99 cents remaining?

Member To Member Support question

i am facing a very big problem with the seller top.one369 for item
Sexy Lace Wedding Dresses Straps Bridal Dress Gown Custom Size 2-4-6-8-10+++++ (item number :141655484664) i have bought my wedding dress on 9 may 2015,and my dress should be delivered latest today 28 july 2015 since my wedding is going to be held next week but unfortunately i have never received my wedding dress, and i dont have money to buy my wedding dress, so please do necessary to provide me with a full refund of usd 88 since i have not received the item, and since 1 month ago  , i was trying to contact the seller, but seller email address has already been disactivated. so please refund me my money so that i can buy another wedding dress urgently.

Member To Member Support question

I recently bought an item in july

little did i know i put down my old address on it and now I can't go get my items

 

I've talked to my apartment complex said the package is in my name and i should be able to get it 

of course they laughed at me when i said it and was unwilling to work with me

 

When i talked to the seller he said it was shipped and delivered but it was delivered to the wrong address which is what i keep saying to him

 

I don't know what to do so i've requested a refund because i didn't technically receive my item? 

 

If there's another solution to this I'm all ears and yes i know it was my mistake not the seller's but it should have been a simple fix 

Member To Member Support question

I have a selling limit of 10 items at one time. I only have 8 items listed actively and my selling amount is still under the $4,500 mark too. Any ideas as to why I am not allowed to list two more items?

Member To Member Support question

Howdy,

 

I won an item (111723412506) with the only bid and no reserve in place. After the auction ended, the seller contacted me and said he 'just' damaged the item on a flight and blamed the airline carrier. Given that the item was barely used (over the last few years) and that the seller replied to a question the day before the bidding ending, I am calling bull on the excuse. I am trying to leave feedback, or contact ebay to ask for photo evidence, but cannot do either. It seems there is nothing that I can do. Any suggestions? The seller has 100% reputation over 26 items.

 

Thanks in advance

 

Member To Member Support question

I recently bid on a vechile 16000 in the last 30 seconds of a auction and lost to 160100

According to the times along side the bids the winning bid was placed 5 hours before

mine.There was 4 or 5 bids whitin a hour before mine in the 14000 range with each

uping the last by $100 by other then the winning bidder.I know the highest bid wins so

if this was a automatic proxy bid placed earlier why wouldn't it have been in with these other

bidders.The last bid before mine was 14500.

Bidding & Buying question

Jul 29, 2015 8:23:38 AM PT

Lost Auction

Hi, my husband and I have tow separate accunts. Tha account that is managed by me got suspended and I don`t know why. We have different information only our addres is the same.

Thanks for the help.

Member To Member Support question

Jul 29, 2015 10:01:41 AM PT

Suspended account

Hi everyone,

 

A bit of a confusing situation here and I appreciate the help.

 

I sold a tshirt on eBay and the buyer would like to return. He was under the assumption that the item had a different print than what he had thought.

 

My item was new in factory packaging, so understandably I did not want to open it. I could not find a photo online of the pattern of the opened product, so I used stock photo of a plain white t-shirt of the same design and technology as my title photo. The t-shirt I had available was of a blue and white camo pattern and my 2nd and 3rd photos clearly show the item in a clear bag with this print.

 

The second line in the auction description states:

"Please note that product in primary picture does not show cloud design on this product. It is a cloud pattern with a white Columbia Sportswear hash logo in the center. I could not find a photo of the product and did not want to open it."

 

The seller opened the see through packaging, diminishing the products resale value. Although my auction stated no returns, I would've accepted a return if the buyer would have reached out kindly.

 

Is the buyer to blame for purchasing an incorrect product? Or am I responsible?

 

Thank you!

 

Member To Member Support question

I have a box of 1940's Revlon Fatal Apple Face Powder. It is still sealed and the box is in good shape. Any idea's of the value of this item.

Selling question

Is this allowed and is there something I should to qualify for seller protection or something?

Shipping & Returns question

Definitely do not trust Paypal.  Would love item,but only with VISA

Buying & Selling Basics discussion

Jul 27, 2015 8:02:10 AM PT

would love without paypal do no trust them

My customer asked to cancel an order.  Payment was not made, but ebay is waiting for her to confirm refund.  What do I do now?

Payments question

Jul 28, 2015 7:48:57 AM PT

My customer asked to cancel an order.

I need my product to be here ASAP and want to change the free standard shipping, but can't see the option..

Member To Member Support question

Jul 27, 2015 8:32:32 AM PT

I don't want free shipping

Selling question

My item was purchased on July 24th and I've yet to receive payment.  I sent an invoice, contacted the buyer and still nothing.  When I try to "Open a Case" I get "Unpaid Item Assistant will open a case for this item on Aug 25, 2015 if payment hasn't been recorded"  Why do I have to wait a month?  

Thanks for any help....

 

Payments question

In answer to the last question I asked, I was told not to cancel the order (the buyer was a scammer, confirmed by the fake Paypal email I recieved) However, by the time I saw that answer (it was the second answer) I had already tried to cancel, which seemed like the next logical step. (I think it should have warned me that it was irreversable and the buyer had to confirm it??) Is there anything I can do at this point?

 

Thanks

Selling question

As Buyer... Can you only leave a NEG for not getting feedback first? 

 

My friend thinks he can do this and I told him he can not unless there is a issue with the item purchase from a seller.

 

My friend likes the item but he thinks he should get feedback first before leaving any to a seller. Has anyone here got a NEG for this reason only?

 

I think it is wrong to demand ANYONE to do this because feedback IS voluntary !

 

This is my last question and I thank all of you for your replies.

Member To Member Support question

Jul 28, 2015 8:39:09 AM PT

Leaving NEG for not getting feedback first?

Hi,  I have a sale to a DPO AE 09812 United States address.  Selling manager lists it as an international sale, although I am  set up to not ship internationally.  It is a first class package.  It is my understanding that this is a military address,  Do I need to do anything different?  Customs? Thank you.

Shipping & Returns discussion

Jul 28, 2015 4:29:28 AM PT

sale to a DPO AE

I have 16 buyers who have not left feedback, I wish that Ebay could give it to us if the buyer has not done so after 60 days. As a fairly new seller the numbers after my store name (245) are very important to me. I have a 100% rating and if the buyer has not asked for money back or complained about the item purchased or even asked to return the item he/she must be satisfide. I guess I should just be happy I'm making sales but I look forward to seeing my number grow.

Getting Started question

Jul 27, 2015 2:38:43 PM PT

feedback

Hi everyone,

 

I had a customer ask me to cancel an oder for her since she was in the hospital. She didn't pay for the item yet, so I canceled the item and relisted it.

My question is, does the seller take the defect on the performance rating if the reson for the cancelation is due to the buyer's request?

 

Thanks for your help

Member To Member Support question

Jul 29, 2015 9:15:59 AM PT

Customer request to cancel

 Good day people.

 

How do I get a message of '' UNPAID ITEM REMARK '' off my profile?

 

I sent the seller an email requesting him to update the shipping and he never did since 29june 2015! Instead he went ahead to report an unpaid item! Now ebay has put one unpaid item on my list! I find this unfair and am looking for EBAY customer support but in VAIN: Seriously sad and frusterated at the moment.  I was in desperate need to pay, I never got a reply till a case was slapped on me!

 

Sorry, I couldnt pay because the shipping details restricted me to. I emailed the customer on the 29th JUNE to update shipping details and send me invoice and he never replied to my email. I wanted the item so much but just couldnt pay due to destination restrictions!

 

The item stated worldwide shipping but at the moment I needed to purchase the item, the payment couldnt be processed because opf shipment restrictions.

How could I pay? 

 

Please help.

Member To Member Support question

Jul 26, 2015 5:59:06 PM PT

Urgent help needed

I recently got an email from PayPal that a buyer bought my item. Usually, I get two emails- one from PayPal AND eBay. However, this time, it was not the case. The item listing was also still present and marked Active on my "Active" tab. It was almost like the buyer never bought the item. But when I choose to edit the quantity of the item, the listing says 0 and 1 sold. I only put 1 up for listing. How do I fix this, and should I be worried if this is a scam?

Member To Member Support question

How come sometimes a last-second winning bid shows up as several bids, all at the same second, all for the same amount?  (See the completed auction for item #171865094552, for example)  This would make sense to me if they had time to place several increasing bids and their first bid happened to be a winner.  In that case, all of their bids would show up as the same amount, but the times would still be different.  I've seen this happen more than once and am just curious about what it means.  Thanks!

Bidding & Buying question

Jul 27, 2015 3:26:20 PM PT

Multiple bids at last second?

My Coach Crossbody was deleted after it had sold. The purse was purchased from the Coach Store, which infuriates me. IT WAS REAL! Very upset with how this was handled. I feel like it was someone just trying to get a free purse..... 

Member To Member Support question

Jul 29, 2015 10:56:14 AM PT

Item removed from violating trademark policy

I listed my item and uploaded a picture but when you search it, it doesn't have a photo. The pic shows up once you click on the item, but why won't it show up in the search?

Member To Member Support question

Jul 28, 2015 2:14:13 PM PT

Picture problems

Hello . After package is delivery , paypal and ebay noitice for me is Estimated funds availability* : 26/7/2015 but today is 30/7/2015 is not Funds now available ... Please tell me why ? Thanks

Member To Member Support question

Jul 29, 2015 11:45:36 AM PT

Estimated funds availability is problem

Am I just not being patient enough?  I am a top-rated seller, and have not encountered this before.  They usually show instantly...  Thanks

Selling question

We received a negative feedback from buyer. Although item has been delivered. We also gave a proof of the delivery. In of this what we can do. How can we do remove this negative feedback.
Pleae advise.

Member To Member Support question

It's that time again.  Time for Halloween costumes.  I ran into this last year, but just let it go, and Lord knows if I'm going to get a return it's going to be on a Halloween costume.  I cannot seem to update my Halloween templates to be able to include a 10% restocking fee on my return policy in Turbo Lister.  I've clicked on customize and looked around in there, but I'm not seeing anything where I can update my return policy to include the restocking fee.  Any help will be greatly appreciated!!  TIA.  

 

 

Tools & Apps discussion

Jul 27, 2015 12:38:02 PM PT

Updating Return Policy

After a 2 + hour call to customer service. Where 6 different people saw my issue it still has NOT been rectified. How do I get away from talking with the Orient and speak to someone in the USA?

Selling question

I received an invoice with additional international shipping and import charges. I sent payment via Paypal but seller never received the full amount to cover for his own shipping costs. I realised the additional payment was made to a separate user. Is this normal?  

Member To Member Support question

I purchased a cheap tool from a seller in China.  It was faulty and I requested a return.  Funds were returned to my PayPal quickly, but this item is now in my "unpaid items" list.  I'm wondering if they are waiting for me to return the product before it comes off that list?  It will cost more to ship than the cost of the item, and I'm not sure how to ship it anyway, since the seller's address is like: 敏巧 钟
童店三区8栋1单元1楼01号...   Do I need to reverse the return somehow?  I figure that having anything on a list called "unpaid" is not a good thing.  Any advice is appreciated.  Thanks.

Member To Member Support question

Jul 29, 2015 3:00:47 AM PT

unpaid item return question

My paypal and ebay accounts are linked, stopping my debitcard from working. The 'unlink accounts' feature on ebay doesn't work, and paypal has no info on how to do it that I have found. Anyone have a suggestion on how to unlink the 2 accounts?

NEW! I went to eBay and repeatedly (11 times) hit the 'unlink accounts' feature...and it finally worked! Thank you for the answer.

Member To Member Support question

Jul 29, 2015 1:01:54 PM PT

unlinking paypal and ebay accounts

For a while ago i hear some stuff about eBay and PayPal to split? When will this happen?

Payments question

Jul 28, 2015 4:20:49 PM PT

Will eBay and PayPal split?

Hello,

 

I'm selling a tablet for $249 to which a buyer messaged me the following:

 

"I'm interested in the tablet, but it need the following:

Can you issue the invoice or receipt for 200 USD instead of 249.00? for customs purposes."

 

What does the buyer mean by this? Is this a safe thing to do? Help.

Selling question

Selling question

Hi there! I bought an all in one the 19th from a seller with good feedback and lots of items for sale. It was supposed to be coming via USPS Priority Mail (2 days according to USPS from their location). he told em he shipped it the 20th, but the tracking said "Not found" until the 25th when it said it had arrived in NC (I live in SC). Today the tracking says it was delivered in NC.  When I email the seller, he always responds and seems just as suprised as I am. Whats going on here???? Is it a scam???

Shipping & Returns question

...Just getting this off my chest - this is the first time I have ever sold something on ebay - my item sold for $20.50 and I was charged fees of $3.32 - that just seems so excessive to me...  It was hard to know what I was getting into when I started the process, but with this much taken out, I doubt very much I'll do this again.... Anyone else have an insight on ebay fees?

 

Member To Member Support question

Jul 28, 2015 6:10:40 AM PT

ebay fees

I am have listed a golf club for sale and am new to Ebay selling.  I had Ebay select package size and I never changed it from the standard small package/ envelope through USPS Priority Mail.  This will obviously require more than a small package.  What are my options when this item eventually sells?  

 

I appreciate the answers all of you!  I have changed the shipping on one of my listings to reflect this, but the other had bids and I didn't want to end it.  I will just let it run out and I'll pay the extra if any and chalk this up as a learning experience!  

 

Thanks! 

Member To Member Support question