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Etched signature - looks like "Louson" - anyone familiar? Vase is approx 4 inches tall DSC_3705.JPG_DSC3721.JPG

Pottery, Glass & Porcelain discussion

May 20, 2015 2:22:32 AM PT

Signed "Louson" Art Glass Vase ID

DSC_0593.JPGDSC_0592.JPG

Collectibles & Art discussion

May 20, 2015 7:29:27 AM PT

Help with artist identification

This little angel fish measures about 2 5/8" tall, 2 3/8 inches long and 1 1/8 inches wide at the base. He is turquoise and unmarked. I have seen the same shape listed as Shawnee on ebay, but in my Shawnee book he is not pictured. There is an angelfish in the book, but his mouth is droopy and quite different. I haven't been able to find this fish anywhere else on the internet. I've done searches for vintage pottery fish/ angelfish. My Shawnee book is dated 1994, so maybe he is in a newer book? Does anyone recognize this fishy? Thanks for the help!

IMG_2187__1432139248_49133.jpgIMG_2189__1432139311_25893.jpg

Pottery, Glass & Porcelain discussion

Hello again! I can't seem to stay away! I am confindent I'll get accurate "expert" opinions from you! This time I have acquired what I think is an Antique/Vingate Cannetille Filigree Elephant. He is marvelous and finely wired. Bright Enamel accents and toes. 
Bale is marked SILVER. Does that help date it? It appears to have a gold wash? I love the chain. Have included a photo of the original box if that helps. Is it Turkish? Chinese? Old new? I haven't found anything similar! Thank you again!! 
Elephant Pendant 001.JPGElephant Pendant 002.JPGElephant Pendant 003.JPG

Jewelry & Gemstones discussion

A buyer won the bid for an iMac I was selling. He is having trouble getting the money together to pay. He says he is having trouble with Pay Pal (my preference to receive payment), and wants to possibly send payment through USPS. He doesn't say whether this would be cash, check or what. Can I tell him no I want PayPal or nothing? Then end this transaction and relist my item. Item #  251955342290. The auction ended on 5/17.

Payments question

May 20, 2015 4:13:01 AM PT

Buyer wants to pay by check in the mail.

thank you in advance for any help. Marigold bowl 5 3/4" x 3 1/2". I don't know what color the other one is the bottom looks cobalt blue to me. 6 1/2" x 2 3/4". 100_5777.JPG100_5779.JPG100_5780.JPG100_5778.JPG100_5776.JPG

Pottery, Glass & Porcelain discussion

I have a heavy bronze vase that has an inscription on the inside bottom, but I am not sure if it is of Chinese or Japanese origin to even begin to identify it. Any help with it will be greatly appreciated! Thank you. Katie

 

bronze_1.jpg

bronze_2.jpg

bronze_mark.jpg

Antiques discussion

I am looking for input on identifying the actual letters used in this seal or its original paper wrapper. Due to their elaborate nature the opinions so far have differed.

 

The wrapping paper, which I've provided two 180 degree opposing views, shows how the the seal's impression will actual appear while looking directly at the seal face on provides a horizontally reversed image of how it will actually appear.

 

 
































Collectibles & Art discussion

On my account, under "not received" is listed $102.85.  What are those funds?  I only have 2 buyers who haven't yet paid and those total about $20.  What the heck is $102.85 not received?  Thanks! 

 

 

  Totals 
Current
Listed41
Will sell2
Bids2
Amount$19.98
  
Sold (last 31 days)
Listed38
Sold41
Amount$516.71
  
Payments (last 31 days)
Received
$413.86
Not received
$102.85
 
Total sales:
$536.69

Member To Member Support question

May 20, 2015 4:24:21 PM PT

Is Ebay holding my money?

I obtained at an estate auction a large set of matching barware:  champagnes in 2 sizes and old fashioned glasses.  I have struck out searching to ID;  anyone recognize them?  (I am guessing they are 1970s but could be totally wrong).   Thanks to all of you who read this!  :smileyhappy:IMG_9194.JPGIMG_9195.JPGIMG_9198.JPGIMG_9196.JPG

Pottery, Glass & Porcelain discussion

I just want to say that with a lot of hard work and researching how to be successful on eBay, you can do some incredible stuff.  I got a new power seller rating today.  I am now a gold power seller!  This is a major accomplishment for a one man operation.  The selling requirements to become a Gold Power Seller are $120,000.00 in revenue or 12,000 transactions in 12 months. 

 

 

Gold Power Seller.jpg

 

 

Selling discussion

May 19, 2015 5:29:08 PM PT

New Power Selling rating

It is in the News...

 

FEDERAL TRADE COMMISSION SHUTS DOWN U.S. EBAY
Official states, "After 20 years, all U.S. eBay sellers should be selling elsewhere by now."


EBAY SELLER ON HOT STREAK - THREE SALES IN A ROW WITHOUT A DEFECT
Elated eBay seller waiting on Nigerian sale for fourth in a row

EBAY USES INCREASED SELLER PROFIT AS EXCUSE TO RAISE MEDIA RATES
"The 500% listing fee increase should not negatively impact our sellers bottom line."

USERS TO VOTE FOR NEW EBAY MASCOT - DEVIN THE DODO OR CALVIN THE CASH REGISTER
No, "write in" choices will be taken into consideration.

PAYPAL FINED $25 MILLION FOR SHADY BUSINESS PRACTICES

In a landslide, Paypal wins the prestigious, "Honeyfuggler of the Year Award"

 

Disclosure - These aren't real headlines...except for the last one - it is.

 

btw... I vote for Devin the Dodo. It was a cute bird.

 

dodobird.jpg

 

The Dodo is a fitting choice, seeing that American sellers in Chinese Page 1 visibility dominated categories are well on their way to extinction.

 

Buy American.

Selling discussion

May 21, 2015 10:26:36 PM PT

IT'S IN THE NEWS...

coral

 

Good morning everyone.

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Hello again! I tried this board in the past, but sadly, no one replied! Thought I'd try again with this piece. It belongs to a friend who said it was her grandmother's from the 1840's? I hope to have more pics later, but for now, hope these will do. :smileyhappy: The cameos are shell, but my question is about the quality? They aren't as detailed as most antique cameos. Is this a problem if I re-sell? And the clasp is stamped 806. Doesn't show in these pics, but I have seen it clearly. She was told that is a "date stamp", but I can find no info on this, other than it MIGHT be Italian? Also the metal must be silver/vermeil? Is this a "book chain" link?
I thank you for any help or information! :smileyhappy:
Cameo Bracelet.jpgCameo Bracelet 002.jpg

Antique & Vintage Jewelry by Design

Mu Dh. bought more purses for me to list but before i do even though I fell they ar authentic, I want to make positive.

First is a fold over briefcase 10 1/4 by 14 closed.

may20 020.JPGmay20 021.JPGmay20 025.JPG

Next is a small shoulder purse I don't know the style name , it has a fold over flap that snaps 10 inches wide 8 inches deep closed

may20 015.JPGmay20 016.JPGmay20 018.JPG

Last is also a hsoulder or handle purse that has a latch closure and brown trim 8" by 10 "

 

may20 009.JPGmay20 012.JPGThaks so much, Lainey

Fashion discussion

Ok, had to share this wonderful exotic lizard pin. I believe it dates from the 1900's based on research about the "tube hinge" pinback? Am I right? :smileyhappy: The rhinestones have a slightly blue tinge. Could they be another gem? White Shapphire? 
And it seems to have some marvelous Tribal designs, as if it were African or Egyptian? The metal seems to test for 10kt gold. I do have a jeweler I'd like to show it to, but couldn't resist hearing what the "experts" here had to say! :smileyhappy: It's a small pin; 2 3/4" x 1/2" Thank you again!!
1900s Lizard Pin Boards 001.jpg1900s Lizard Pin Boards 002.jpg1900s Lizard Pin Boards 003.jpg1900s Lizard Pin Boards 004.jpg

Antique & Vintage Jewelry by Design

deer.jpg

 

Good morning everyone.

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

I am assuming this is for a watch. The  chain o the band is to attach watch so it does not get lost. The band stretches and as seen in the photos the top area moves when pinched ...possible for an oval watch if need be or something maybe a locket? Hoping others have directional help and/or known what this is called to help me with additional searching.

 

P1010007-03.JPG

P1010008-03.JPG

P1010009-03.JPG

Jewelry & Gemstones Board Group

May 21, 2015 12:17:11 PM PT

Unusual victorian RG watch band?

i picked up this nifty Boucher 6748 bracelet today, gold tone with some of the raised areas looking silvery.   I found one at a non-ebay site and they say it is gold plated but show no mark. 

 

The silvery areas really do look like loss to the gold plate  so I can believe it is plated, just wanted to make sure before I list it.

 

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Jewelry & Gemstones Board Group

Picked this up at the thrift store for $5.00. It appears that parts are hand painted? And others parts are not? Does that seem right?  I am looking for some keywords. What would you call this type of painting? Would you call this a continental vase? Anything helps! Thanks! rabbit 012.JPGrabbit 017.JPGrabbit 023.JPGrabbit 031.JPGrabbit 027.JPG

Pottery, Glass & Porcelain discussion

I thought this was the Martec Pattern by McKee but now I see another piece listed that says it's the Martec pattern. Appreciate any light that can be shed on this pattern. Thanks. Oh, and I found this stand in a bunch of EAPG after I listed the punch bowl and plate. If it is Martec, should I cancel the other listing and combine all 3 pieces? Thanks for any and all info.

IMG_8187.JPGIMG_8189.JPG

Pottery, Glass & Porcelain discussion

Snatched up this beauty yesterday and was wondering if ya'll have ever seen anything like this with the fake flower stems attached, It came on the cord but it's a brooch really. I noticed while taking pics that the one earring is smashed :smileysad: I am afraid to bend it back for fear of breaking it.

Does this look familiar to anyone?? would you just sell as a set or break it up and put the earrings in a repair lot??

mayebay15 005.jpg

 

mayebay15 011.jpg

This other pair of earrings by Anson say Karat Clad do you think that is moonstone on onyx??

mayebay15 023.jpg

 

Thanks in advance  :smileyhappy:

Jewelry & Gemstones Board Group

May 21, 2015 4:58:10 AM PT

Help with a japanned set please

otters.jpg

 

Good afternoon everyone.

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Hello,

 

Can someone help me identify these? I have never seen a backing/clasp like this before. They are even marked (L)eft & (R)ight. I believe they are right side up in the photos because the letters are.

 

 

Sunflower Earrings 001.JPG

 

Sunflower Earrings 003.JPG

 

Sunflower Earrings 004.JPG

 

I'd be very grateful if someone could help me identify them. Thanks!

 

Lisa

Jewelry & Gemstones Board Group

I'm trying to find out information on this Hobe necklace that I got to sell but want more info on it.  It is a signed  also on the metal back.  Any info would be  greatly appreciated. I don't even no what types of stones they are.

P1010012.JPG

P1010018.JPG

P1010025.JPG

 

Jewelry & Gemstones discussion

May 20, 2015 11:17:43 AM PT

Please Info on this Hobi Necklace Needed

Any thoughts on the possible age, origin and maker of this small, unmarked, solid silver paperweight(?) or table/desk sculpture(?) ???

Had it tested by my local jeweler and he stated that it's at least sterling or better (probably "pure").

Size approx: 3-1/2 in.

Weight approx: 9.5 oz.

 

Thank you!

 

SILVER SCULP 002-001.JPGSILVER SCULP 001-001.JPG

 

SILVER SCULP 008-001.JPGSILVER SCULP 004-001.JPG

 

 

Collectibles & Art discussion

I have this book  Shakespeare's complete collection Pembroke edition Volume 2 Thomas Y Crowell co. New york.

 

I have seen so many versions on the net but not any that look like mine. Any help would be great!

 

 

Antiques discussion

This little thing (approx 2" x 1.5") has been sitting on my desk for over a year and thought I would try to I.D. it before breaking it. Thanks!

 

DSC_3730.JPGDSC_3732.JPGDSC_3733.JPGDSC_3734.JPG

Pottery, Glass & Porcelain discussion

I didn't recieved the 10 pcs earrings and the seller cann't pay me a refund.

 

Could you help me?

 

This mailing  is below:

Beste ashley-bakkers,

Hi, my dear buyer, I am so sorry for that. We have refund failed, we have past the deadline to refund you directly, so You can open a ebay case or request I will refund , is that ok?

- jenny-blande
Klik op de knop Reageren om via Berichten te beantwoorden, of ga naar je e-mailaccount om te reageren
 
 



Van: ashley-bakkers
Aan: jenny-blande
Onderwerp: Re: Ik heb mijn object niet ontvangen: ashley-bakkers stuurde een bericht over 1/2/10Pcs Unisex LED Glowing Light Up Blinking Ear Stud Earrings Club Party #271761041606
Verzenddatum: 19-mei-15 19:00:52 CEST

Beste jenny-blande,

Yes, I already told you that in 5 other mails.

Please send me a refund quickly.

- ashley-bakkers
 



Van: jenny-blande
Aan: ashley-bakkers
Onderwerp: Re: Ik heb mijn object niet ontvangen: ashley-bakkers stuurde een bericht over 1/2/10Pcs Unisex LED Glowing Light Up Blinking Ear Stud Earrings Club Party #271761041606
Verzenddatum: 19-mei-15 13:15:02 CEST

Beste ashley-bakkers,

Hi, my dear friend you want a refund?

- jenny-blande
 
 



Van: ashley-bakkers
Aan: jenny-blande
Onderwerp: Re: Ik heb mijn object niet ontvangen: ashley-bakkers stuurde een bericht over 1/2/10Pcs Unisex LED Glowing Light Up Blinking Ear Stud Earrings Club Party #271761041606
Verzenddatum: 17-mei-15 18:12:22 CEST

Beste jenny-blande,

Hello,

Do you already send the refund?

- ashley-bakkers
 



Van: jenny-blande
Aan: ashley-bakkers
Onderwerp: Re: Ik heb mijn object niet ontvangen: ashley-bakkers stuurde een bericht over 1/2/10Pcs Unisex LED Glowing Light Up Blinking Ear Stud Earrings Club Party #271761041606
Verzenddatum: 13-mei-15 10:05:05 CEST

Beste ashley-bakkers,

Hi, dear buyer Thank you for your letter , I ’m so sorry to hear that ,my dear friend , yes,it is very long time , I think it might lost on the way during shipping , I hope you can understand me,as a seller,  I hope each customer can receive the goods in time,so next I give you a FULL refund or resend a new order to you ,is that ok ? my dear friend , you are a good buyer, can you tell me what you think?  my dear friend ,I look forward to hearing from you

- jenny-blande
 
 



Van: ashley-bakkers
Aan: jenny-blande
Onderwerp: Ik heb mijn object niet ontvangen: ashley-bakkers stuurde een bericht over 1/2/10Pcs Unisex LED Glowing Light Up Blinking Ear Stud Earrings Club Party #271761041606
Verzenddatum: 11-mei-15 21:16:50 CEST

Beste jenny-blande,

it is already a long time ago but still have no earrings or receive money back. Like a response or I'll file a complaint with ebay.

Sincerely,
Ashley

- ashley-bakkers
 
 
 
                   
 
1/2/10Pcs Unisex LED Glowing Light Up Blinking Ear Stud Earrings Club Party
1/2/10Pcs Unisex LED Glowing Light Up Blinking Ear Stud Earrings Club Party
Objectnummer:271761041606
Eindtijd:07-mei-15 12:43:56 CEST
Verkoper:
jenny-blande (5811)
98.6% Positieve feedback
Lid sinds 28-mrt-14 in China
Locatie: 浙江省, China
Aanbiedingsstatus:Dit bericht is verzonden terwijl de aanbieding gesloten was.

Member To Member Support question

May 21, 2015 11:21:40 AM PT

Didn't receive your item

Im looking for any help with finding some information on this quartz Japan movt pocket watch. I dont know the age, it still has the plastic around the stem so I believe it is unused, and the back side has made in China stickers. 

149.JPG

 

KIMG0054.jpg153.JPG

Watches, Clocks and Timepieces discussion

May 21, 2015 11:41:04 AM PT

G Pocket Watch with chain and belt fob

Hope there is someone who can explain why I can't list the items? 'Create your listing' form is absolutely uselles - I'm in Croatia, but the service does not offer anything else but the USA in Shipping destination Service, so nowhere to find the way how to change the location - from the USA to Croatia, and put the right Shipping method!? This is totally confusing with the lack of all necessery options!

Even if I got through, it keeps showing on a Preview that my location is the United States!?!

Thanks in advance! eBay___Sell___Create_Your_Listing.jpg

Member To Member Support question

Dear hulushop2010
 
This is order details of product 
Order details
 
You completed checkout on 14-Apr-2015
 
Ship to:Payment details:Total:
siva pulagalaPayPalUS $6.43
Anil kumar Reddy Towers
Nellore, AP 524004 IN
8096609135


Message from seller:

Dear Customer,

thanks for your order. 

I will post your order within 1 business days. The shiping time will be mostly depend on your location. normally it takes around 15-45 days. 

if you have an questions about the order,please contact me


Tel:+86-13928463768
E-mail:hulushop2013@yahoo.com
MSN: 13006307012
Skype: hulushop

We will try to answer you in 24 hours because we are in different time zone.

New Front Glass Lens screen Panel For Motorola Moto E XT1021 XT1022 XT1025 Whiteitem: 311048162749  transaction: 568256523021 )
Paid on 14-Apr-2015 US $6.43 Free 1 US $6.43 
Economy Int'l Shipping
Estimated delivery: You can contact seller for more information.

 

 

You will mention in may 09 is excepted date to delivery the product,but up to now not deliver the product 

Member To Member Support question

May 20, 2015 11:04:15 PM PT

Didn't receive an item

Please help id this victorian dressed figurine that measures 13" tall and has a 4 1/2" diameter base.  It appears to be comprised of two pieces bonded together. There is a rectangular outline that may have been where a decal was once located above the hole in the back of the base. Could this hole have been intended for an electrical cord for use as a lamp? I can not see any marks anywhere on the base or figurine. Thank you in advance.P1012143.JPGP1012144.JPGP1012145.JPGP1012146.JPG

Pottery, Glass & Porcelain discussion

 

THREE PICTURES TO EACH POST

     POST AS MANY TIMES AS YOU WANT

PLEASE KEEP PICTURES MEDIUM RESOLUTION FOR OUR DIAL UPS

Jewelry & Gemstones Board Group

Any info is apperciated greatly. The piece is about 8". 

 

 

 

 

DSC02219

DSC02220

DSC02221

DSC02222

DSC02223

Collectibles & Art discussion

May 20, 2015 12:29:01 PM PT

Help identify this bronze

Image and video hosting by TinyPic

Image and video hosting by TinyPic

Image and video hosting by TinyPic

Hello P&G forums, I see tons of cut glass and this one caught my eye. I would like to properly ID it before listing if possible. Is this ABP glass? It doesn't have the sawtooth edge that I usually see. I really wish there was a makers mark, but sadly there are only some numbers. I would like help with the age/pattern/maker if possible. Thanks

Pottery, Glass & Porcelain discussion

thank you for any information.100_5691.JPG100_5690.JPG

Pottery, Glass & Porcelain discussion

Is this a vintage purse ? thank you for any help. 100_5812.JPG100_5813.JPG

Vintage Clothing & Accessories discussion

photo.JPGphoto.JPGi have a gold bracelet with coral? or cabochons and its stamped 750 on clasp, would like to know more about it.

Jewelry & Gemstones discussion

May 21, 2015 6:05:56 AM PT

Gold Bracelet

I have an item for sale,,141661903602,, I have a buy it now on the item and I have make an offer. I sate the following in the listing:

 

 

TESTED AND WORKS AS IT SHOULD
 
PLEASE ASK ANY QUESTIONS YOU MAY HAVE

THERE  IS A BUY IT NOW ON  THE RADIO 
 
OR 
 
YOU CAN MAKE A REASONABLE OFFER

 

 

 

 

Now I have it listed as a buy it now item,, plus according to ebay they say I can entertain offers.

 

 

I simply asked the people to make a reasonable offer and I end up getting this notice.

 

LOOK BELOW.

 

AM I MISSING SOMETHING HERE??

 

AM I NOT DOING WHAT EBAY DEFAULTS TO??

 

 

ALLOWING THE BUYER TO MAKE AN OFFER??

 

I don't see whre i offered a direct sale.

 

Someone please help me here.

 

NOTE FROM EBAY:

 

 

Please make sure your listings follow eBay guidelines: Direct Sales
 


Hello davidnichols2015,

After reviewing your eBay account, it appears that you haven't followed our Direct Sales policy. A list of the items we're concerned about is available further down in this email.

We realize you may not have been aware of these guidelines, so we haven't removed any listings, or taken any other action on your account. Instead, we want to provide you with this information so you can thoroughly review your listings and make sure they follow our guidelines.  

Please understand that you mentioned "THERE IS A BUY IT NOW ON THE RADIO OR YOU CAN MAKE A REASONABLE OFFER" in the listing description which may lead to off eBay sale. Sellers are not allowed to sell items directly to buyers off eBay. The eBay listing page is to sell items through the eBay site. Sellers are not permitted to advertise their own off-eBay businesses in their listings, nor are they permitted to list an item on the site and seek to sell it, or more quantities of it, off eBay. Items that are sold off eBay do not have the advantage of full trade protection services since there is no record of a transaction through eBay. Please be careful while you list your items in future so that they are in accordance with ebay policies. We've observed that this is the first time you breached eBay policy; please take some time to read our help pages. If you have any further questions, please do not hesitate to contact us.

Offering additional items for sale outside of eBay isn't allowed. It is also not allowed to require purchases in addition to the item you are offering.

These practices are considered a way of avoiding eBay fees. Listings that try to avoid fees put sellers who pay their fees at a disadvantage. Also, they can create a poor buying experience. Buyers may mistakenly think that they are covered by eBay's buyer protection and feedback services when making these additional purchases.

To learn more about our avoiding eBay fees policy, please go to:
http://pages.ebay.com/help/policies/listing-circumventing.html

Please make sure that your current and future listings follow these guidelines. If they don't, they'll be removed and your fees won't be refunded. It could also result in additional actions, including loss of buying and selling privileges on eBay.

For more information about our rules for sellers, please go to:
http://pages.ebay.com/help/sell/policies.html

If you have more questions, contact us:
http://ocsnext.ebay.com/ocs/cusr?query=1387&domain=email1260 

Here are the listings we're concerned about:
141661903602 - YAESU FT-101-E 160 to 10 METER TRANSCEIVER.- AM & CW FILTERS AVAILABLE- WORKS


We appreciate your understanding.

Thanks,

eBay

Member To Member Support question

May 22, 2015 7:27:17 AM PT

Policy_ListingPolicy_EUA_Generic_Violation

I am looking for any information of this 13/16" wide tin button. The back references a patent number; however, it can't be made out.

 

My first thought was "Victory" as in World War II's "V for Victory"; however, the font seems a little more fancy than the normal type used for WWII.

 

My second thought was a brand name.

 





Collectibles & Art discussion

I have not received my goods purchased2.jpg

Member To Member Support question

May 21, 2015 9:23:04 PM PT

Didn't receive your item

Hi all!  I recently picked this up at an estate auction.  I have no idea of it's age or the maker of the item.  It is not marked at all on the base.  The floral shaped top if a thick amber glass; the base is brass.  It is 6 1/2" tall (base to top) and 6 1/4" across (top).  Ideas?  TIA...010 (814x1024).jpg

011 (902x1024).jpg

Collectibles & Art discussion

d.jpgd2.jpgd3.jpgd4.jpgd6.jpgFrom end to end, this is about 51" long and 3.5 inches across.  It is marked "FORD OR MERCURY-1941-8."  Some people have thought it might have been for a headboard or dashboard.  Others thought it might have been a mold for making something.  I would love to hear any of your ideas.  Thanks in advance.

Motors discussion

Thanks in advance. My crackle glass resources are limited. I went through Weitmans' Book 2 with no luck and also the Blenko Project website. For all I know it's cheap Mexican glass -- I seem to have no clue about the difference between that and nice American crackle -- but, well, I'd like to know anyway.  :smileyindifferent:  It's 8 1/4" tall with an unpolished pontil.

 

Cobalt crackle jug 1.jpg

Cobalt crackle jug 2.jpg

Cobalt crackle jug 5.jpg

Pottery, Glass & Porcelain discussion

IMG_4183.JPGIMG_4183.JPGPlease help with the stamps in second photo are they from china or where ? and I can find stamps that are junkers f*13 over great wall but not with the overstamp.any ideas Thank You bob

Stamp Collectors discussion

Hi,

 

I just received an email from one of my customers.  She had purchased a book from me, she received the package today.  However, the package was recieved open and the contents (book) was missing.  The post office did stamp it .  Her message to me "I received the yellow envelope with no book the package was damage and the envelope state received without contents"  she also provided a photo of the envelope.

 

 

 

This is the first time this has happened to me.  Not sure how to handle.  My postman picks up my mail at my house, if the package was opened or had no contents I'm 100% sure he would have mentioned it to me. 

Any advise how to handle this?  If I refund her money, I lose both the cost of the item and shipping. I want to resolve this amicably.  Please help.

Member To Member Support question

Can anyone id this perfume bottle?

Thanks,

Debbie4-20 Joyce 037.JPG

Tools & Apps question

May 21, 2015 8:41:55 PM PT

id perfume bottle

I just ried to log in and I could'nt it said not a reg. member, but I have all my old emails and I can see my profile with my 15 gold stars and it say's no longer a reg. member???

enriq_joh
No longer a registered user
100% positive feedback
 
Based in United States, enriq_joh has been an eBay member since Nov 04, 201

Member To Member Support question

This is regarding

Item no: 191575709982  
 
I've had to refund this buyers money. I did this directly through paypal rather than through ebay.  When I try to cancel the order on ebay, it prompts me to refund the buyers money again. I do not know how to complete this without refunding the buyers money twice when I only recieved it once.   Here is a copy of the transaction from paypal.  Thank you for your help on this matter.
 

Refund (Unique Transaction ID # 3TW26614RU0975940)
See related 9LS64439R5320561H
 
 Date  Type  Status  Details  Gross  Fee  Net  Date  Type  Status  Details  Gross  Fee  Net
Original Transaction
 May 15, 2015Payment From Amjad El-Mousa RefundedYou have refunded this payment in full.
You have refunded this payment in full.
 Details$6.00 USD -$0.53 USD $5.47 USD 
 
Related Transaction
 May 19, 2015Refund Completed ...-$6.00 USD $0.53 USD -$5.47 USD 

 
Sent to: Amjad El-Mousa 
Email: amer_el-mousa@hotmail.com
Total amount: -$6.00 USD
Fee amount: $0.53 USD
Net amount: -$5.47 USD

 
Date: May 19, 2015
Time: 13:57:22 PDT
Status: Completed

 
Subject: 
You have sent $6.00 USD to Amjad El-Mousa with PayPal
Note: 
I'm sorry. There is just no way to ship this to you from me without it costing at least 3 times what you've paid for it. I did not think costs went up so much when I listed it. Sorry for any disappointment. Here is all your money back.

Member To Member Support question

May 20, 2015 6:52:27 AM PT

Handling returns

Hi,

  I have this Lovely Patsy doll that was not cut properly. I have seen that they normally do not sell for much money, but I was wondering if there might be more value to a collector with a manufactor defect?

 

TIA

 

Ellen

 

 

 

SAM_2764.JPG

Dolls discussion

May 22, 2015 2:15:17 PM PT

Question on Lovely Patsy doll

new auction 001.JPGnew auction 005.JPG

new auction 006.JPGnew auction 008.JPG

How old would you say it is or isn't  TYVM

Jewelry & Gemstones Board Group

May 21, 2015 11:31:16 PM PT

Does this look like ivory?

Can someone please tell me the autograph that is on this piece of art and the potential value?

 

IMG_20150521_215815.jpg

 

IMG_20150521_215755.jpg

Collectibles & Art discussion

May 21, 2015 8:26:34 PM PT

I need help Identifying some art ASAP

I have a pair of Diorly sunglasses like the picture below. They are in perfect condition execpt for the plastic ends that go on your ears. I'd like to replace the plastic ends and make them perfect again before selling them. Do these plastic ends have a name, because knowing what they are called would help me find them. And if anyone could steer me in the right direction to look for them that would be really great. I'm sorry if this is a dumb question but I'm a dumb guy who knows almost nothing about CSA.

 

 

DIORLY%202ROJA.jpg

 

 

 

Fashion discussion

May 22, 2015 7:31:14 PM PT

Help with Sunglasses

HELLO.

 

I CREATED A NEW EBAY ACCOUNT, EVERYTIME I TRY TO PURCHASE AN ITEM I RECEIVED THIS WINDOW AND IT WONT MATTER HOW I FILL IN THE FORM IT KEEPS ME IN AN ETERNAL LOOP, PLEASE HELP

 

shippingaddress window.PNG

Shipping & Returns question

HI both the selllers are having hard time shutting off unpaid item heres email from Gibson les apul gold top for $1600.00

Please contact seller and inform him how to turn off un paid item !

 

Please heres there last message to me and they cant turn off unoaid item !  Please help them cancel unpaid item !

 

Thanks ,Rick Miller

 

  • Move to
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Re: rickgitrs has sent a question about item #131499804853, that ended on May-09-15 19:40:03 PDT - Gibson Les Paul Gold Top 2009
From:  1958giraffe
Sent:  May-22-15 04:08 PM
 
 
                       
eBayeBay sent this message to RICK MILLER (rickgitrs).
Your registered name is included to show this message originated from eBay. Learn more.
Seller has responded to your question about this item
 
Do not respond to the sender if this message requests that you complete the transaction outside of eBay. This type of offer is against eBay policy, may be fraudulent, and is not covered by buyer protection programs. Learn More 
                       
 
 

Dear rickgitrs,

I just tried to do what you asked. Here is what I got:
 
Cancel this order

We weren't able to cancel your orderYou can't cancel this order right now because there's a case open for it

I am not sure what to do at this point.  Please advise.

From: "eBay Member: rickgitrs" <<email address removed per ebay policy>>
To: <email address removed per ebay policy>
Sent: Friday, May 22, 2015 2:42:38 PM
Subject: rickgitrs has sent a question about item #131499804853, that ended on May-09-15 19:40:03 PDT - Gibson Les Paul Gold Top 2009
 
PLEASE HELPSELLER UNDUE UNPAID ITEM ! THEY BOTH WANT TO BUT CANT !
 
                       
 

Dear 1958giraffe,

I had talk to Ebay they said that if you went on to the resolution center and clicked on that case and went all the way over to the right you can cancel or void the item if you could do that that would be so great thank you so much for your time and consideration

I really apologize for the delay you're more than patient thank you so much

- rickgitrs
 

Member To Member Support question

I came across this bowl and after days of internet searches, I still can't find any information if it is hotel silver or not. 

 

It has three markings on the bottom of it: 1) Reed and Barton Silver Soldered  2)NS7630   3) Beverly Hills Hotel 

 

Any help will be appreciated. Thanks 

 

_MG_0301 (800x533).jpg

 

 

 

_MG_0301 (800x533).jpg

 

 

IMG_2102 (800x600).jpg

 

IMG_2106.JPG

Collectibles & Art discussion

why is it ok for someone to swear in an email to me???

 

ebay member mandy100 sent this 

New message from: mandy100 (284Turquoise Star)
Just **bleep**ing send your a mug I'm not giving you the money back until I receive the shoes if there's any marks or stains I'll be contacting ebay next time you buy shoes don't tell them to not send the box

 

 

Member To Member Support question

May 21, 2015 10:13:38 AM PT

my user name is bluebirds_40

Hi,

  I was wondering if anyone can tell me if this is a Barbie and if it is which one is it? The flat feet and hard plastic is throwing me off. On the back of the neck is:

2005 Mattel Inc.

Across the top of the shoulders is: 2321I

Across the waist is: 1999 Mattel Inc  Indonesia

 

TIA

Ellen

 

 

 SAM_2765.JPG                         SAM_2766.JPG

 

 

Dolls discussion

I ordered a few items on 4/27 for an wedding on 5/16.   The main item that I bid on and won is now not availlable.  I have told the seller to cancel my order as the event is over and the main item, the bride and groom, they cannot find.  I have asked over and over again to cancel the entire order as the event is over and the main item has been lost or resold, after I was the high bidder. 

 

I got a message that they are sending me the items when I told them - cancel my order and send me a refund.

 

Feeling really, realy, frustrated

 eBay sent this message to vivian wason (wasous2014).
Your registered name is included to show this message originated from eBay. Learn more.
Seller has responded to your question about this item
 
Do not respond to the sender if this message requests that you complete the transaction outside of eBay. This type of offer is against eBay policy, may be fraudulent, and is not covered by buyer protection programs. Learn More 
 
                       
 
Dear

We had sent an email earlier in the week explaining that we have been unable to locate the Lladro figurine 5282 Over The Threshold. Is there another piece we could send in its place or would you rather we canceled it from your order?
Please let us know
Thank you
Heather

From: tkeeper
Sent: May-06-15 07:56 AM
Dear wasous2014,

We have been searching our warehouse and have been unable to locate this piece. Is there another item that we could send in its place or would you rather we canceled Over The Threshold from your order?
Please let us know which you would prefer
We apologize for any inconvenience
Thank you
Heather

- tkeeper

 

Member To Member Support question

May 20, 2015 4:03:33 PM PT

Asking eBay to step in

Having a tough time finding any information about Vintage PRO Mens GOKIMG0002.jpgLD CUP Shoes (NOT like ADDIAS Gold Cup) Any help/information would be greatly appreciated. Thanks!

 

Sporting Goods discussion

May 20, 2015 12:16:16 PM PT

Vintage Mens GOLD CUP Golf Shoes

You got a refund 19 мая 2015 10:39:48 Москва

Dear Ирков ,

eBay ruled in your favour in your dispute case about your purchase  , and a full refund of 23,00 GBP was sent to your PayPal account.

Please allow 3-5 working days for the refund to be received in your account. eBay will then consider the dispute closed. If you have any questions, please go to the eBay Resolution Centre.

Refund details

eBay item number Seller's name Seller's email address Refund date Refund amount

351342020493
 
 
19 мая 2015 10:39:48 Москва
23,00 GBP
 

Note to seller

Description Purchase Date Unit price Qty Amount
LADIES BLACK/GREEN FLORAL WEDGE SHOES CLARKS SIZE 5.5 /38.5 LEATHER/FABRIC
Item Number 351342020493
21 March 2015 11.00 GBP 1 11.00 GBP
Postage and packaging 12.00 GBP
Postal Insurance - not offered ----
Total 23.00 GBP
Payment 23.00 GBP
Visa — 23.00 GBP
   
Exchange rate: 1 RUB = 0,0107368 GBP
 

Yours sincerely,
PayPal

Payments question

I need help with identifying this vase.  I believe it to be a made by Fritz Heckert and the design by Max Rade but I am certainly not an expert. There is obviosly no signature. Here are some pics , any input would be appreciated.   VicP2880305.JPG

Collectibles & Art discussion

May 21, 2015 2:19:30 PM PT

Art Glass Vase Identification help needed

IMG_20150521_215734.jpg

 

IMG_20150521_215720.jpg

Collectibles & Art discussion

May 21, 2015 8:40:45 PM PT

Can someone tell me abou the follow art ?

Image and video hosting by TinyPic

Image and video hosting by TinyPicImage and video hosting by TinyPic

 

I don't have very much information at all on this. I believe it is sterling & copper pieces glued on to a reverse painted glass. Signed and I'm guessing titled. I believe it could be from Mexico and possibly a monastery connection? Any info appreciated.

Collectibles & Art discussion

Can anyone id this perfume bottle?

Thanks,

Debbie4-20 Joyce 034.JPG

Buying & Selling Basics question

May 21, 2015 8:38:47 PM PT

id perfume

These bottles appear to be cased, but the inside is fairly thin, more like white satin enamel painted inside than an actual glass layer. Would you dIMG_1427.JPGescribe this as cased, or as something else?

Any thoughts on origins or maker? In my searches, I'm coming up with results all over the place. I thought they were pretty. And my first thought was Victorian. But now I'm wondering if they're Czech.

Thoughts?

Thank you in advance. 

Jennie

 

 

IMG_1425.JPG

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Pottery, Glass & Porcelain discussion

Collectibles & Art discussion

May 22, 2015 7:49:45 PM PT

Book value

I purchased a camera lens and the wrong lens was sent. I requested a return but eBay closed the case saying that the seller did not offer refunds. Clearly the wrong lens was sent, I verified this with the local camera shop. This was advertised as a Nikon mount Sigma lens but is a Sony mount lens. I took pictures of the lens on a Sony camera ans sent them to the seller. Still refuses to refund. Seller says in communication that "If this had been our mistake we would gladly issue a refund for the item and for shipping." Hate to resort to Negative Feedback. Impossible to communicate with eBay once a case is closed.Displaying photo.JPG

Shipping & Returns question

HI HERES THE LAST MESSAGE FROM THE SALER OF 74 GIBSON LES APUL THAT I GOT A UNPAID ITEM ! SELLER SAID IT SOLD ON REVERB AND HE DIDNT MEANT TO MAKE IT UNPAID AND HAS TIED BUT CANT HERES HIS LAST MESSAGE FROM FRIDAY !

 

THANKS  RICK MILLER

 

eBayeBay sent this message to RICK MILLER (rickgitrs).
Your registered name is included to show this message originated from eBay. Learn more.
Seller has responded to your question about this item
 
Do not respond to the sender if this message requests that you complete the transaction outside of eBay. This type of offer is against eBay policy, may be fraudulent, and is not covered by buyer protection programs. Learn More 
 
                       
 
Dear rickgitrs,

Hey Rick... for some reason, I don't see that tab or option on my end. Since the case is already closed, the only option it gives me is to relist the item, but I can't see where I can void it? Let me know... I'd be glad to help, I just can't see the option.
thanks.


- smb-recordings
Click the Respond button to reply through Messages, or go to your email to reply
Respond
 
 pLEASE CONTACT THIS SELLER AND INSTRUCT HIM HOW TO UN DUE A UNPAID ITEM ! HE IS WILLG JUST CANT  DO IT !
 
THANKS ,RICK

Member To Member Support question

Hello All

 

I have the below problem and the seller is not responding at all. I have been sending may email to him but still negawtive answers. How may i contact Ebay support at this time? 00:15 am CET, Albania

 

Thank you

 

Hi arberdjuk0030,

Here's what just happened:

We're sorry to hear that you haven't received "Bluetooth V4.0 Stereo Hifi Mini Super Bass Speaker BLACK color". You've opened a request, and we've notified the seller that you've requested a shipping status update for the item.

Here's what you need to do next:

Please allow a few days for the seller to respond to your request in the eBay Resolution Center.

If the seller doesn't respond or if you aren't satisfied with the seller's response to your request by May 21, 2015, please let us know. On that date, you can escalate your request to eBay Customer Support. A customer support agent will then review your request and get back to you with a decision within 48 hours.

What you should know:

If we don't hear from you by Jun 14, 2015, we'll assume that things have been resolved, and your request will be closed. Note that once a request is closed, you won't be eligible for a refund through the eBay Money Back Guarantee for the item.

Member To Member Support question

May 20, 2015 3:15:42 PM PT

Didn't receive your item

I've had sash buckles before, usually with a pin mechanism but this one has me stumped.
Is there another part missing that would have clipped onto the rotating buckle part ?
This is large at 4+1/4" x 2+1/4" and because of the curvature of the design and prong placement I'm guessing M'lady would have worn this vertically instead of horizontally ?
I just can't figure out how the sash would have been used with this buckle.
 
sash1.jpg
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Jewelry & Gemstones Board Group

To show scale, I have placed a fireking mug beside the sugar jar.  The sugar is unmarked.  I have looked high and low and can't seem to find another one to compare this too.    Any help appreciated.

 

 

 

 

 

 

 

jadite 005.JPG

 

jadite 003.JPG

Depression/40s-50s-60s Glass

Hello again! I have some wonderful old jewelry lately, so come here for H E L P! :smileyhappy: I belive this is a genuine JET Victorian Brooch. The long pin bar and simple c clasp tell me it's possibly 1800's? Is this a Mourning Pin? And are those marcasite beads? It almost looks like buttons made into a brooch? And there is repair on the back. Very lightweight piece. What is French Jet, by the way? And is this worth listing? So confusing! :smileyhappy:
Jet Brooch 007.JPGJet Brooch 002 Boards.jpg

Antique & Vintage Jewelry by Design

May 22, 2015 1:59:24 PM PT

Is this a Victorian JET brooch? Marcasite?

A buyer left me negative feedback after they asked me a question about the item they had mistakenly bought from me. They stated in the feedback comment that I gave them an attitude, where I did not... and yet I can not have it removed unless the buyer agrees to retract it... How is this allowed to happen? My feedback up till that point and my buyers all praise me and my communication with them.. even the ones who return items, mistakenly bought other items or found something wrong with their item leave me good feedback because I work with them and make sure they leave my services happy and satisfied.. I always put forth 100% help and understanding with my customers. 

 

Why and how can someone who made a mistake with an impulse buy from one of my auctions be able to get away with such lies and falsehoods? 

 

The item was a promotion poster for video gaming items.. the buyer thought they were purchasing the items and was upset to find out that they were only receiving the poster.. this could have all been avoided if they read the description of the auction, let alone the Title of the auction before they jumped the gun and purchased it... 

 

Here are our corrospondence between each other:

 

Buyer: Can you tell me if this is a poster or are sending the two items?

 

Me: The poster is already on its way to you.. there is no controller or headset with this auction... It was stated in the description prior to your purchase, thank you for your question.

 

Buyer: I'll send it back no worries keep it the change your welcome

 

Right after this, they left the feedback... I dont understand how me clearly answering their question can be confused as me giving them attitude.. They obviously where mad at the fact they bought something that wasn't exactly what they thought they were getting (which they admit to making the mistake on their own part) and then they took it out on me because they were already mad about it and somehow made the mistake or misreading my reply as an attitude... 

 

How can this even be allowed to happen? How can I get this straightened out? I've tried contacting the buyer and explaining to them that they misunderstood and mistaken my reply to them.. but they refuse to get back to me.. What can I do about this, because this feedback is obviously untrue and undeserved.

 

 

Selling discussion

I'm getting a little sick of buyers not reading my descriptions that say "DO NOT MAKE A PAYMENT UNTIL I SEND AN INVOICE" (and eBay TOLD me to do that when I talked to their repreaentatives) because a majority of the time, the shipping calculator doesn't estimate the proper amount, or estimates for the wrong type of postage, and then the buyer gets mad at ME because THEY didn't read. Then I refund them and send the invoice when I have the correct shipping amount. On their end it says they've already paid. How hard is it for them to have a properly working system in place? PayPal and eBay are currently the same company, so why are the two sites not talking to each other?! I'm getting so frustrated that I'm debating on not using eBay for selling anymore.

Almost every other customer I have had has not read the description, and got mad at me for their incompetence.

There should be a check box that says "buyer pays for shipping, estimate to come at time of purchase" because I'm sick of this.

Selling discussion

May 21, 2015 8:09:33 PM PT

Invoices - Angry Venting

I've been a eBay user for years, I've had more problems with sellers lately then ever. I bought an iPhone 5c paid promptly, the seller totally dragged their feet on shipping I tried contacting them asking what's going on. I get a nasty message from the seller threatening me that because of my previous message they don't feel comfortable sending me the phone!?!?!?!? I called eBay and told them what happened they sent this bipolar seller a cancelation request. I haven't been a seller in years but what happens if the seller doesn't respond and eBay refunds me? Does eBay do anything about crazy sellers?

Bidding & Buying discussion

May 22, 2015 9:14:33 AM PT

Vindictive seller

Hello. I have been shipping for a while so I am familiar with rates, etc..My question is, this is the first time I have ever shipped clothing via PM in a poly bag. I know it should travel with other PM correct? So that would include boxes? Or do they separate lighter PM from other heavier PM??

 

Usually I ship my clothing via FCM but this time It is 14 ounces. The bubble mailer is a dollar more. My margins are not high so I am trying to maximize my profits so yes every dollar counts but anyways...

 

Do you think, in general, mailing in poly bags would be subject to damage by other heavier boxes via PM? As compared to FCM which usually deals with only envelopes/lighter articles, so the poly bags would be safe you know?

 

Thank you

Shipping & Returns question

Can help please with authenticate lv bag date code is embossed under strap noo947 thanks

Fashion discussion

May 20, 2015 6:36:54 AM PT

please help authenticate this lv bag

I recently purchased a Sega Genesis Console from an inexperienced seller. Its not uncommon to find sellers with little feedback selling old game consoles. Usually a mom who is cleaning out the attic and trying to get rid of her now grownup kids old stuff. The packaging was horrible to say the least, but that's not the frustrating part. The frustrating part is that the console didn't work. I thought maybe it was the cable because I wasn't getting a signal from the console to the TV. So I purchased a new cable. I immediately contacted the seller and she was apologetic and told me she would refund me my money. I told her that I would wait to see if the new cable fixed the problem. Well when it arrived a week and a half later, it didn't fix the problem. Still not getting a signal to the TV. I contacted the seller on Tuesday of this week offering to work out a deal. Maybe a partial refund so I can try and sell the console for parts or repair. In the end I would probably lose money in this deal, but I didn't want to overwhelm her and make her have to pay for return shipping. I didn't hear back from her and so I sent her another message this morning. Haven't heard back yet. So I'm getting a bit frustrated. I don't want to open a SNAD case, but I may have no choice. Other than continuing to wait patiently for her answer, are there any other options available to me? All I was asking for was a partial refund of $8 from a total payment of $32.80. Even if I sell the broken console, I'm going to lose money. I could try and get the whole amount back, but I'm just not that kind of buyer.

Selling discussion

May 21, 2015 12:18:34 PM PT

Patient but Frustrated

Hello,

 

I purchased and paid for an item on 5/16.  The seller has not provided any shipping information.  I've tried contacting the seller and did not get a response. When should I start claim process? I feel like a week is plenty of time to ship the item. 

 

Thanks,

 

AJ

Bidding & Buying discussion

May 21, 2015 1:22:21 PM PT

Seller not responding...

I have a US buyer who won an auction a month ago.  After they won the auction they contacted me and said that "for security reasons" they couldn't pay through Paypal and they asked me to cancel the transaction.  So I issued the "buyer requested" cancellation and they approved it.  Then I archived the transaction, relisted the item and forgot about it.

 

This morning I noticed an email from Paypal that said I have an eCheck payment that cleared.  Since I didn't have any items awaiting a eCheck I took a closer look.  I confirmed that my Paypal account has the money.  And I confirmed that the payment is for this cancelled Ebay transaction. Ebay doesn't show that the buyer has paid but when un-archived the transaction went into the "Awaiting Shipment" folder.  

 

I sent the buyer a note in Ebay asking them to confirm that they made the payment and haven't gotten a response.

 

The buyer is in the US, has 4500 feedback and 400 transactions in the last month.  So they are very active.  He seems like a great customer.  But I don't understand why Ebay would allow a buyer to pay for a cancelled transaction and I'm concerned that if I ship the item the buyer will request a refund through Paypal and get their money back because the trasaction is cancelled.

 

So I'm thinking about refunding the buyers money and asking them to buy the item again.

 

Thoughts?

 

 

 

 

Selling discussion

This was my first item I sold but been a buying member for years! This person claimed he bought item but there is nothing present in my paypal account and I never accepted any other type of payment. The buyer isn't too clear in his short emails but I don't want to give myself a bad name. Can anyone suggest or let me know how to solve this? It show item sold under eBay but no signs of payment and pt is requesting refund. How can I give a refund when I never seen a transaction in paypal. Also ebay is asking getting for money when I never really received any money! Thanks to anyone with some answers!!

Selling discussion

May 21, 2015 11:22:01 AM PT

seller claims he paid for item

These look okay to me but I am not crazy about the original part of the sole, it doesn't quite look like leather to me and imprint looks slightly blurry to me. Any help would be most appreciated!

 

Fashion discussion

May 20, 2015 11:18:36 AM PT

Chloe Boots second opinion on authenticity

I purchased this item from sellers webpage and saw she also had it listed here on ebay. This is the actual purse I already purchased, item number is 161697122967. Any help authenticating this item is very much appreciated, thank you! It does have the YKK on the zipper.

Fashion discussion

Seller tried asking for more money after the auction ended. When I refused he just issued me a refund and relisted the item again. How can I report this?

Bidding & Buying discussion

How did they get my address?

Bidding & Buying discussion

May 22, 2015 9:07:42 AM PT

receiving item I did not bid for?

Picture i bidded on. I didnt realize i was obgligate need to cancel

Bidding & Buying discussion

May 21, 2015 11:56:40 PM PT

lion n cheetah pic

 

Used to be 5 cents.  Is it 10 cents now?

Selling discussion

May 22, 2015 9:15:24 AM PT

Is there a new fee for selling books?

I would like to report a return abuse.  And, would like to do that without calling CS.

 

Have seen it before, but not now.  Has it been moved?

 

Thanks for the help,

Jean

Selling discussion

May 22, 2015 8:01:03 AM PT

Reporting a buyer for abusing returns.

Buyer contacts us an says he has not received there items , we contact ups with the tracking number they say it's been deliverd , we then go back to the buyer he then changes his.story by saying oh I found it but there is an item missing , we photo every parcel leaving are warehouse before sealing the box , then the electronic scales weigh the box which indicates how many items are in there to which an electric label prints the delivery label . The buyer then states the box might have been tamperd with LOL so we request a photo , the photo clearly shows no tampering , the tape we use rip's the box on removel the box was as new ! The buyer then opens a case to which we win the case the buyer then leaves us negative feedback . What should I do ?

Member To Member Support question

May 22, 2015 10:30:23 PM PT

Appeal a defect or feedback

We regularly review accounts to keep eBay a safe and fair marketplace for our members. As part of our security checks, we sometimes require a seller to contact us so that we can verify their information.

To verify your account, please contact us by clicking on the link below (you may be asked to sign in):
http://ocsnext.ebay.com/ocs/cusr?query=2502&domain=email1505  

While we're waiting on your response, we've temporarily placed a selling hold on your account. This hold will prevent you from listing new items. Also, if you had any active listings, we've removed them, and placed them in your Unsold folder. We credited any associated fees to your account.

Once we verify your account information, you'll be able to start selling again right away. You'll also be able to relist items from your Unsold folder by clickingRelist to the right of the listing.

Thank you for helping us to keep eBay a safe and fair marketplace. We appreciate your help in verifying your account as quickly as possible.

Here are the listings we removed:

 

Thanks,

eBay

Member To Member Support question

May 20, 2015 3:02:09 AM PT

Account Suspended - Please Help

Sometimes we buy gifts for family members and friends. I think some items should be private at the disgression of the purchaser even though I know the feedback can be seen by all. There should be a way to do only one item if desired and not hide all feedback for I know it's important for buyers to view feedback. they dont have to see the tiem purchased. I feel this is an invasion of privacy to view what the buyer has purchased. I would be happy to listen to a suggestion on how to hide an item purchased.

Buying & Selling Basics question

Specifically his reasoning, as from his messages, is that while he did receive the item, a powdered wood product, he could tell it was low quality from the look and smell. As sawdust it varies to some small degree in color and smell naturally, I'm not certain how it was different from what he was expecting, maybe in color, but he did not say that. Before leaving feedback he told me "Just give me all my money back and i wont leave feedback." It was for a very large order $450 worth. After his first email I offered to take a return. Somewhat bizzarely in his message he said I had previously ripped him off as well, based an a previous order where he requested a different address than his paypal one, so i refunded him completely and canceled the order. I'm not sure how that would constitute me ripping him off, or why he would buy from me again if he had an issue with me. Also regarding my product, I produce it myself, there is no way the quality is low or of it not being what I produce. I'm fairly certain I actually produce the highest quality version of this product that's sold. I'm quite worried his feedback calling me a selective scammer will scare off many potential buyers. I'm going to try to sort it out, but quite hurt by this kind of behavior, it seems mailicious and evil. Any suggestions? :smileysad:

Selling question

Is it common for sellers not to automatically contact a buyer after a sale? I haven't used ebay in years, but it used to be when won an auction and paid for my item I would get and email from the seller thanking me for buying the item & acknowleding my payment even if they hadn't shipped it yet. I recently bought & paid for items for items from two different sellers. It's been more than 48 hours and I haven't heard from either of them. I assume I'll get a notice from PayPal when the items ship. I realize I could contact the seller through ebay, but it just seems odd to me to for the seller not to acknowledge the buyer/transaction.

Buying & Selling Basics discussion

May 22, 2015 9:26:20 AM PT

Contact from seller after sale?

I recently had a situation with a fraudulent buyer's claim of authenticity. I tried to present the original sales receipt to high values but the rep refused  I was informed a buyer simply claim an issue of authenticity and the buyer wins whether fraudulent or not. Once given the return authorization from eBay, just like I warned eBay would happen, I received a damaged altered less than item back. I was told by the high values department  that this is the cost of doing business. Furthermore, when I refused to accept not only the return, but refused to pay return shipping, the high value claims person told me if I didn't, he would simply not refund me selling fees, nor listing fees, allow the fraudulent buyer to keep my 1000 dollar item as well as refund the buyer out of my PayPal account. I have read where eBay has extorted money through coercion but until now, never experienced it for myself. Is this a common practice by eBay? I seem to see blogs about it everywhere. They literally forced me into assisting someone about to rob me by forcing me to pay return shipping on a fraudulent claim. When I tried to coach the eBay high values rep that it isn't fair that he has a friend write an estimate or appraisal and it should come from the company who made the item as they would be the impartial experts, the high values person told me that is not how it works. I asked why, because it makes sense and is rational? Iiterally was treated beyond poorly with 14 years of eBay with a nearly flawless record. One issue where I got negative feedback from a buyer who had left 40% of all their feedback as negative. eBay high values department is the least fair and most inconsistent group of people that I have ever dealt with. They have an answer of extortion for everything asked. The worst part is that I just called PayPal to find out what recourse I had with them and was told because eBay owns PayPal, that I had no recourse. Hidden in user agreements (those 100 page things we all scroll through and click accept) contain things like authorizing eBay to at will access anyone's and everyone's PayPal account. I have read where eBay is becoming a criminal enterprise and supports criminal behavior. I have now experienced it first hand. Eventually, eBay will be a site full of criminals. As it stands now, about one in every 50 transactions results in someone attempting to commit fraud. That number has grown from one in every 100 over the last year. Anyone deal with the high values department only to find out a dispute is settled with only one side being presented? More over, they do not care if the claim is fraudulent. The moral of the story is I have no doubt that an actual judge will find in my favor but just more time and money spent trying to keep what is rightfully mine, which eBay seems to think is theirs.

Shipping & Returns question

I sold an iMac on 5/17 item # 251955342290. The buyer kept asking for more time to pay, said he was having problems with PayPal (multiple emails have been exchanged). Yesterday (5/21) an upaid item case was opened with regard to his non payment. He would now like to cancel the transaction, as he does not want the strike against him that non payment would bring. I have not done one of these in quite a while. It seems that in the past, seller and buyer could achieve a mutual cancellation for this type of problem, but if I try to cancel, I am informed that the active upaid item case prevents that. I also read where I may lose final value fee reimbursement, the unhappy buyer can leave me negative feedback, and the cancellation can adversely affect my status as a seller. I'd appreciate some advice. Thanks.

Payments question

I recently started a store on eBay (was just a seller before that) No sales have dropped so dramastic I feel I mad a terrible mistake.

I am a power seller and figured the 20% kickback on fees would pay the store fees BIG MISTAKE last mont 4/2015 were so terrible it did not cover the fees that I as chrged for the basic store. On average 2014 I paid 411.00 to ebay in fees. May 2015 down to 91.02. Now I can pack up and Move to another site. But the question is HOW LONG CAN EBAY afford this!!!! I follow 8 other sellers if you look at there last year in feedback divide by 12 and look at thier last month there sales/ feedbacks is down 65%. So this is not only me it is other sellers as well right across the board.

HER IS MY SOLUTION time to go solo and start my own web-site (like others).

 

Selling question

May 21, 2015 4:55:32 PM PT

Terrible sales slump