eBay Community

THE ANSWER CENTER

The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section

GROUPS

Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!

CHOOSE A GROUP TO VIEW

Marketing image for Groups Section

Announcements

The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now

EBAY COMMUNITY POLICIES

Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile

Welcome!
PEOPLE YOU FOLLOW

Connect with Fellow eBay Community Members!
Register or Sign In Today!

The eBay Community

In faded letters it says, East India. Stamped 17is. It appears to be old,has a couple small chips on the rim,otherwise in good condition.IMAG0017.jpg

Tools & Apps question

Sep 24, 2016 5:23:35 PM PT

I too have a jug Im trying to learn about.

I need help identifying this brand (on a dress)

red 11 copy.jpg

Fashion discussion

Sep 23, 2016 1:56:59 PM PT

I need help identifying a brand name

 

20160919_194603.jpg

 

Would someone be kind enough to translate this, please? It's on the bottom of an old Japanese (I think!) tea or cookie jar. I'd really appreciate any help.

Thank you! 

 

 

Selling question

Sep 26, 2016 4:39:51 AM PT

Can someone translate, please?

Please, someone, motivate me to list this stack of holiday cookbooks and craft books. I just can't seem to get my mind on the holidays. I wonder why??

 

100_0240.jpg

 

Seriously....this is getting ridiculous. We didn't get this hot in July for Pete's sake.

 

How am I supposed to motivate myself to list Christmas stuff when I got this going on?? lol

 

Any wise words or sage advice? I'll even take threats if it'll get me to list this stuff lol

Selling discussion

Sep 24, 2016 1:39:23 PM PT

Listing Motivation

Baby Saw Whet Owls and Saddleback Caterpillar by Psithyrus:

 

Good morning everyone.

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

 

Ebay pulled this listing due to "problems with other listings"  Ebay apologized for the inconvenience, but said don't list on Ebay again.

 

I am also attaching pictures I took

 

IMG_2114.jpgIMG_2119.jpgIMG_2124.jpgIMG_2130.jpg

Fashion discussion

Sep 24, 2016 8:23:10 AM PT

Kate Spade authentication needed Please

Hello to all.  Hope everyone had a good week.  I can't figure out what these things are.  Cuff links?  Buttons?  Missing a part?  They are just over 1/2" square.  The top line reads PAT SEPT and the second line reads 18.1888.  What do you all think?

 

IMG_9989.JPGIMG_9991.JPG

Jewelry & Gemstones Board Group

Sep 23, 2016 5:31:09 PM PT

Are these antique cuff links?

These have the hook in the front and came in the original antique box. I think they are Coral.   Can anybody date these for me and give me an idea of what to say about them. Thanks in advance 

image.jpegimage.jpeg

 

Jewelry & Gemstones Board Group

Sep 24, 2016 9:52:41 AM PT

Help with dating earrings

I don't know if this is the correct place to post this or not. I have this medallion and hope I can post a picture with it to see who the person is on the front of the medallion. DSCN0740.JPGDSCN0741.JPG

Antiques and Research

Sep 23, 2016 3:37:57 PM PT

Medallion picture

Hello,

I need a Dooney & Bourke authentication please.

 

 

Thank you so much for your time!  Joanne

 

More pictures

 IMG_2177.jpg

IMG_2179.jpgIMG_2182.jpgIMG_2163 (1).jpgIMG_2166 (1).jpgIMG_2167.jpgIMG_2169.jpgIMG_2171.jpg

 

Fashion discussion

Sep 24, 2016 10:17:24 AM PT

need a Dooney & Bourke authentication please

 Very pretty pair of earrings they are clip back and I'm trying to date these can anybody help.  Thanks in advance 

image.jpegimage.jpegimage.jpeg

Jewelry & Gemstones Board Group

When I click on Manage My Store under the Account Tab, it says that I have 84 ACTIVE listings. In reality, there are 110 ACTIVE listings.

 

Why the discrepancy? There are only 7 items that were listed within the last 24 hours, so even if they were not yet indexed, the active listing count should be at least 103.

 

Does this mean that, aside from those 7 listings, there are at least another 19 listings that eBay is NOT showing?

 

Are there any other possibilities?

 

active-listings-off-160925-1.jpg

 

 

active-listings-off-160925-2.jpg

 

 

 

Selling discussion

Sep 25, 2016 2:10:43 PM PT

Active Listings Inconsistency

Hoping someone can help I cannot mmake out this mark

P1010033 (1).JPGP1010036.JPGP1010034.JPG

Jewelry & Gemstones Board Group

Sep 25, 2016 10:39:28 AM PT

Help with signature

endsmeet.jpg

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Good morning everyone

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Sep 25, 2016 7:02:08 AM PT

New to eBay Daily Chat for Sunday Sept 25

Can anyone help with identifying what this coin is and any value please? It is gold with a silver dragon on one side and the year 2000 on the other side. There is writing from another language on the coin(perhaps chinese.) Thanks for any help you can give. 

100_3094.jpg100_3092.jpg100_3093.jpg

Selling question

Hello everyone. Please help. I remember seeing other plates like this one. It's called something. i didn't write it down. 

Now, after hours of search. No luck. Also, does everyone look when this plate was made and also the maker?

 

Thanks!

 

IMG_7141.JPGIMG_7142.JPG

 

Collectibles & Art discussion

Sep 23, 2016 4:42:07 PM PT

Identify maker & Type of plates - Czech

This is not a silver piece, but maybe is pewter, not sure, but take a look at the hallmark, does anyone recognize it?A vial of some sort, for perfume?A vial of some sort, for perfume?027.JPG

Silver

Sep 24, 2016 10:23:33 AM PT

Need help identifying hallmark

I have this izod lacoste rain jacket.  Checking solds most of them say vintage and the pricing is all over.  How do I know if this jacket is vintage?  It is vented in the back and has corduroy collar.  Thank you.

 

20160923_135900.jpg20160923_135906.jpg

Fashion discussion

Sep 24, 2016 10:36:07 AM PT

Need help with this Izod Lacoste rain jacket

I have a place setting in this pattern but I don't know if it is Mexico and who made them. Thank you for any help.100_1401.JPG100_1402.JPG100_1399.JPG100_1400.JPG

Pottery, Glass & Porcelain discussion

Sep 23, 2016 1:35:24 PM PT

ID help for pottery plates Mexico ?

Measures 1" I saw one similar described as Murano. thanks for looking/help Smiley Happy

 

DSC00156.JPGDSC00157.JPGDSC00163.JPG

Jewelry & Gemstones Board Group

Hello everyone-

 

I know the maker of this plate, however unable to find the name of it. Please help. Thanks!

 

 

 

 

IMG_7143.JPG

 

 

IMG_7144.JPGIMG_7145.JPGIMG_7146.JPG

Collectibles & Art discussion

image.jpegimage.jpegimage.jpegCan anyone identify this glass and the maker I have many pieces and want to move it along as I have had it for many years.

Pottery, Glass & Porcelain discussion

Sep 23, 2016 1:24:56 PM PT

Unknown glass and maker

These are them.These are them.

Hello.I have 2 purple and gold Harry Potter colloctable pillows,in perfect condition.They are on my selling list,but when i go to relist it,the page tells me,"Ooppsss,problem with your photo.How can i use my camera phone,to take some more photos,and send it to that listing items,i want to sell? I hope,you can assist. Thanks. Kindly yours,......Michael.

My Account question

Cup is like a milk glassSAM_4541.JPGSAM_4543.JPGSAM_4542.JPG and has what feels like a rubber coating half way up.

Home & Garden discussion

Sep 25, 2016 9:28:48 AM PT

Glass cup ID hepl

Can anyone i.d. this 10" octagonal handled serving tray.?

thanks, bb

040.JPG042.JPG

Depression/40s-50s-60s Glass

Sep 25, 2016 11:28:47 AM PT

Pink octagonal serving tray w/center handle

Can someone help me with what this ashtray says?

 

THANK YOU!!!!!

 

 

 

!Image3.jpg

Antiques discussion

Sep 25, 2016 7:49:17 AM PT

Asia writing and symbols

 

Any suggestions as to the maker of this very detailed art pottery swan vase? It measures 8-1/8 inches high at the rim, and 4.5 inches wide across the oval white clay (unglazed) foot ring. I've tried all my usual suspects (I was thinking Hull, but no luck), and google for once didn't help.

Kind regards! George

White swan vase

 

Pottery, Glass & Porcelain discussion

Can anyone help me with this mark on a clay teapot

any help would be greatly appreciated 

 

Thank you056.JPG

Collectibles & Art discussion

Sep 24, 2016 5:50:36 PM PT

YIXING CLAY TEAPOT MAKER MARK OR SEAL

Every thing about this frame says "Arts & Crafts," until I found the stamp on one side. It starts with the copyright symbol and says MS C 1977 and then 107 in a larger size.

 

Does this mean anything to anyone?

 

TIAIMG_3596.jpgIMG_3597.jpgIMG_3598.jpgIMG_3599.jpgIMG_3600.jpg

Collectibles & Art discussion

Please. What does the mark on the cigarette case? Thank you.

s-l1600-6.jpg

Antiques and Research

Sep 25, 2016 9:53:10 PM PT

Identification. Mark. Help.

Hoping someone here recognises her......marked at back of neck, & to make it extra fun it's only a partial mark. She's hard plastic body with softer head & stands about 13" tall.

 

IMG_3297.JPG

 

IMG_3302.JPG

 

IMG_3329.JPG

 

Looks like a copyright symbol & maybe beginning of name (left side) - then the date 1985 (or 65) on right side.

 

Appreciate any help or advice, thank you.

Dolls discussion

Sep 26, 2016 11:05:19 AM PT

Who made this Scarlett O' Hara doll?

Can anyone help me ID this Barbie? I thought she was in the Fashion Fever group, but have searched those and not found her. Dark hair so probably a Teresa or other Barbie friend. Thanks in advance.

20160924_113155.jpg

 

 

20160924_113248.jpg

 

 

Selling question

Sep 24, 2016 10:13:16 AM PT

Need help to ID this Barbie year 2000

 

image.png

 

Getting Started question

artisan silversmith.....or popular designer?artisan silversmith.....or popular designer?This is a pendant possibly silver. It measures 2"long x 1"wide. There are some undistinguishable mark(s)....I can't tell if its a makers mark or surface marks made by working this piece. To me ,part of the design is that of grape leafs & grapes. There is also a trumpet shaped flower with obvious stamens? Native american or Mexican? Any clues?

Jewelry & Gemstones Board Group

Why does the site style seem to change between pages? Even the tab bar keeps fluctuating depending on which page I'm on...

 

eBay tabseBay tabs

Is the entire site copypasted CSS? I AM VERY CONFUSED

Technical Issues discussion

Sep 25, 2016 5:18:09 PM PT

Inconsistent page layout

Hello. Any help is appreciated with this very deep blue with green vase. It is embossed on the front and back with an elongated flower. The only mark on the bottom is 101.

thank you so much!

IMG_2565.JPGIMG_2567.JPGIMG_2568.JPG

 

Pottery, Glass & Porcelain discussion

HELP!  I tried to list a new item today.  Ebay says, "it appears you are offering money orders as a form of payment".  I am NOT.  I'm unable to list or revise anything!  I checked My Account/Site Preferences/Payment from Buyers and all seems to be in order.  Anyone else having this issue?  Suggestions????

 

ebay MO.jpgebay MO 1.jpg

Selling question

Sep 25, 2016 11:40:45 AM PT

ebay say's I offer MO payment.....I DO NOT

blackleopard.jpg

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Good morning everyone

 

Radine

 

 

 

 

 

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

 

20160919_194603.jpg

 

Can someone translate this for me, please? It's on the underside of an old Japanese (I think!) tea/cookie jar. Thanks in adavance for any help - I appreciate it!

 

 

 

Collectibles & Art discussion

Sep 25, 2016 5:01:14 PM PT

Can someone please translate?

I am not sure what this bottle or vial is for, but the wooden cap has a rubber gasket, so a liquid of some sort, maybe perfume?  Also the hallmark is very ununusual.024.JPG027.JPG020.JPG020.JPG

Collectibles & Art discussion

Searched for the maker & pattern of this plate, but no luck, yet. 7 7/8" in diameter & quite heavy. Any thoughts appreciated.

 

7 Luncheon Plates Unknown Pattern 2.jpg7 Luncheon Plates Unknown Pattern 3.jpg

Pottery, Glass & Porcelain discussion

Sep 24, 2016 4:43:17 PM PT

Glass: Clear luncheon plate ID, please?

This Brooch is really neat, however I Have a question, I have never seen a Brooch that has rhinestones with a shellac over it it or whatever it is that clear over the Brooch, could someone please tell me what that is called? 

Thank you in advance for you're help!

Rhonda

0920161647_HDR.jpg

 

Antique & Vintage Jewelry by Design

MarkUnknown.JPGMarkUnknown2.JPG

 

First time using this board since it all changed years ago, so sorry if the pictures are large.

I just can't find this mark anywhere.  Anyone know?   Thank you so much.

Jewelry & Gemstones Board Group

I know these are post earrings,but with the clip back part, do they have a particular style name? or just leave it at posts?  

 

I have checked Sandy`s site along with online supply places & I see photos of this particular style, but no style-name given. 

 

DSCN9649 - Copy.JPG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Jewelry & Gemstones Board Group

Sep 26, 2016 11:38:08 AM PT

Question about Earring Findings

Hello. The other day i bought an Iphone Pink, and today the seller contacted me to tell me that they didn't have an Iphone Pink so they sent me one that's GOLD. They told me that once it gets here they are gonna refund me with the money.  How can they already send me something i dind't want without asking me??

What should i do?? I need a refund now to buy a phone that really matches what i want!!!  Also the other problem it's that here in Argentina when something arrives to the country, you have to go to the post mail and the only way to get the item you have to pay 50% of the total price of what you brought, So the only way to get that cellphone it's to me paying that and then returning. It's terrible 'cause i never asked for that phone.

Please help me, hope you understand. Sorry for my english. 

 

Sin título.png

Buying & Selling Basics question

Plz bware of fae items o ebay. Seems that sellers are not regulated. I unknowingly bought a fake lg hbs 910 hadset. He gave m the hardest time with the returnlbel and refund. He still sells on the site. Please make sure rhat when u write a negative review on any products bought, that u have made sure the product is authentic. Ebay refunded me, but im upset that they allow him to still sell.

Bidding & Buying discussion

Sep 23, 2016 2:22:13 PM PT

Bootleg items are being sold

My followers disappeared overnight.  I had 139 and now poof...gone.

 

Did I do something wrong?  strange case of pneumonia?  (J/k).

 

I just don't if they are ever coming back -boo hoo!

  thanks,  Lori

Selling discussion

Sep 24, 2016 9:28:36 AM PT

where'd my stalkers go?


Heads up, guys!

I was just relisting on my laptop and noticed a weird Ad at the top of the eBay page, which said I had a private message, figuring ebay has vetted ads, I got curious and clicked on it.


It was RANSOM WARE!

Fortunately, my in-house personnel knows how to get out of this screen. Go to Task manager, end process. It will come up again, so you have to quickly x the window (in Firefox), and repeat if needed. Rebooting now. 

I'm on my iPad now. Hopefully my laptop is ok.

Technical Issues discussion

Sep 24, 2016 12:07:11 PM PT

Danger, eBay ad?

I know I know I know....all a buyer has to say is it's defective and he gets his money back. I get that and evidently he knows it too.

 

I sold him a Blueray internal burner for about 80.00.  All he will say is that it won't work and he's tried 4 discs and it won't work.

 

Ok, then I'll give the return but it would be nice if he would give me more detail so that when I get the item back (if not a box of rocks), I can communicate with Asus support on what the issue is. I tried calling Asus yesterday and they asked me what operating system used, what type disks used, and a few other questions. I have no idea so asked if he could tell me OS, what type disks he used and a couple other questions. He refused to go into anymore detail except it doesn't work - defective.

 

It's ashame people can't be kind and help a seller. I'm not asking for the world....just a few questions so it helps me be able to talk to Asus to hopefully get it fixed since it is brand new and still under warranty. I don't understand this mindset.

 

Since item was brand new, I have a feeling it isn't really defective.

 

Just venting.

 

AGAIN, I KNOW HE HAS DONE ALL HE NEEDS TO DO (CLAIM ITEM DEFECTIVE) AND I JUST NEED TO ISSUE THE RETURN but just venting on what's the big deal in aswering a few questions about what the issue was with the item.

Selling discussion

I'm about to start selling a large number of items after minimal previous experience as a seller. I want to do things right but I've been reading a lot of horror stories about buyer scams making false item-not-as-described reports, putting another item (or nothing) in the box and returning it and pocketing the refund.

 

After searching for tips on how to avoid this I am not finding much. It looks like a loophole in the eBay system. I was thinking of using a bodycam which would capture contiguous (one straight run, not spliced) first-person-view footage of my packing the items, sealing, labeling, driving to the post office and dropping them off - for use as defense evidence in case of an above scam. To repose as questions:

 

* Is there any better reliable way to avoid the item-not-as-described scam?

* If I had contiguous footage of me packing the item and shipping it, would eBay even bother considering it in the case of a dispute?

* How frequent do disputes of this sort take place (rough percentage)?

 

Thanks for reading.

Selling discussion

Help, need advice please!!

I sold a pair of pants last month, and they were returned because they didn't fit. I reposted them. Well...today they sold again. I was happy until I realized it's the same person that returned them. I sent her a message, and as usual I get no response from a buyer. So, should I ship anyway or just refund?     

Selling discussion

Does anyone have a clue what happened to the shipping calculator? A couple days ago it disappeared from my seller hub. I've reported it several times now and got no response. EBay has effectively crippled my ability to list any more items because I can't figure out how much shipping will cost. This is extremely frustrating. And it's even worse that they aren't saying anything about it. They don't even seem to be acknowledging that there's an issue.

 

Am I the only one experiencing thuis issue? What the hell can I do about it? It feels like eBay is NEVER on the side of the seller and NEVER communicates when issues arise.

Selling discussion

Sep 24, 2016 2:23:46 PM PT

What happened to the shipping calculator?

Can anyone tell me if this particular printing of The Rubaiyat of Omar Khayyam  is worth anything?  Printed by Saalfield - no date - Translated by Edward Fitzgerald - paper & carboard, bound only with a ribbon.

 

Thanks for any info you may have.

Chris / JAKA

Booksellers discussion

Sep 23, 2016 6:35:39 PM PT

The Rubaiyat

Someone has just opened a return/refund case as the item doesn't fit.  She is  paying for the return shipping.  My question is this: after I receive it and refund her will ebay automatically only send her the cost of the item for the refund or will they include the initial shipping in her refund?  Don't think it's fair that I should pay for that shipping. Also, will they refund me the fvf's?  This isn't my fault and I don't think I should be financially punished for anything.  This is my first time dealing wth this tyoe of return, The buyer has been extremely nice about the return -- said she loves and wants to keep it, but it is no use for her daughter as it doesn't fit her.

 

Anyway, any way you can help me to understand this I would appreciate it.  Thanks in advance!

Selling discussion

Sep 24, 2016 8:02:25 PM PT

Return Question

He was trying to extort me for a refund so he wouldnt leave bad feedback. I still have the proof in the ebay messages. He left the feedback right on the last day and it's been more than 90 days. Can I get this taken off my account or do I have to have this negative feedback from a liar forever? Any help will be appreciated.

Selling question

I accidentally entered a listing twice, it didn't show up after the first time so I re-entered it, now I can't figure out how to delete one of them.

Selling discussion

I recently bought a bag of kitten food (15 lbs in the description).  A few days later, I received a  7# bag of kitten food from Amazon! The paper in the box said it was a gift, but there was no indication of who sent it.  There was a way to send a thank you which I did (but the name seemed to be gibberish in the salutation).  Since I recently started fostering kittens, I thought someone from the rescue might have sent me the food.

 

When I researched the word from the Thank you, it turns out it is a name that was used by the seller on ebay a few years ago. I notified the seller that the amount I received wasn't the amount stated in the description, and the seller offered me a few options. (a crazy part of this story is when I tried to look up the description of the item, the page said 7#, not 15#)  My original receipt was available and it showed that the item was 15#.  The seller said this had been a problem - that it was posting as 15# instead of 7#.   We resolved the issue after he offered me some options, but I just wanted another 7# bag to call it even.  Done. (Second bag of kitten food arrived from Amazon, too.)  Amazon is footing the cost of the shipping.

 

Is this ok for sellers to do? To list an item, close a sale with a buyer, then buy it cheaper on Amazon and have it sent to the buyer? It seems a little sleazy to me, and also a bit fraudulent.

 

Anyone have any experience with this same thing?

 

 

Shipping & Returns discussion

Sep 23, 2016 2:41:17 PM PT

my item was shipped from amazon

Hi,

Does amyone know if eBay removed the ability to set a floor price on best offers? The last few items I've put up for sale don't have the fields for "don't accept below" and "auto sell at" which means I get a lot of 'best' offers for 50% (or more!) below the fixed price and I'm getting tired of babysitting this.

Thanks for any input.

Selling discussion

Sep 23, 2016 4:55:59 PM PT

Best Offer Parameters Removed?

I sold; buyer paid.  I noticed small damage when packing.  I shipped and then refunded 25% thru the proper pages on Ebay/PayPal.  Buyer OK with this.  PayPal OK with this.  Ebay shows the item "sold" in my Summary; but in my "Totals" Ebay shows it unpaid?  Is this a delay issue on Ebay's part?  And will it self correct in time?

 

Thx for any help.  Susan

 

 

My Account discussion

Sep 23, 2016 1:58:43 PM PT

Straight up sale with partial refund

Hi there. I sold an item last night via 'but-it-now', and the buyer paid last night.

 

Do i need to ship that item today, or would Monday be okay to qualify for one day handling?

 

Thank you in advance!

Selling discussion

Sep 24, 2016 6:59:34 AM PT

Quick question regarding 1 day shipping

As it says, ebay has closed the case but will not allow me to leave feedback for deadbeat buyer.  Does anyone know how I can leave feedback for them?

Selling discussion

Hello eBay community! I am a new eBay seller and I have only sold 3 listings so far. However, this morning I received a message from eBay saying one of my buyer's wanted to return items, and was asking for a full refund, and for me to pay for shipping back since "item was not as described"...

 

The buyer's note said that "she thought" she could use the "Baby Bottles Favors" she purchased as centerpieces..! I clearly list the size of the bottles as 3 1/2 inches tall (that approx the size of the "middle finger"), I also state these are FAVORS, I don't even mention the word "centerpiece" anywhere in my listing. Buyer clearly didn't read description, or changed her mind. Items were delivered on Sept 15th (about 1 week ago)

 

Items were as described, and I don't understand how she can claim "Not as described" when that is clearly not the case. I have sent her a message letting her know the same thing I'm posting here...size is listed and items are as described.

 

What to expect from here? What can I do? Is there a phone number to call eBay and let them know I am not at fault?

Getting Started question

Sep 23, 2016 5:17:03 PM PT

Item not as described dispute

Over two weeks ago I paid & then sent photos/description of a Bottega V bag to authenticate4u for pre-sale authentification & have never heard back. I have emailed twice since then with no response. Does anyone know if they are still in business & if not is there another service that anyone could recommend? Thanks so much!!  Smiley Happy

Fashion discussion

Sep 25, 2016 4:14:25 PM PT

help with Authenticate4u

Hi. So a buyer purchased an item on ebay and i shipped the item with delivery confirmation. When they paid it showed in my paypal as pending just as all the others have. It was delivered on the 22nd and i usually get a estimated funds availabiulity date on ebay and paypal but when i checked there wasnt even "estimated funds availability" on the sold ebay listing just the title and tracking number and on paypal it just says try again later for funds availability. Anyone know what i shoould do? 

My Account discussion

Sep 23, 2016 5:15:43 PM PT

Payment availability

Okay so this is my frist time ever on ebay i know nothing on here i wanted to buy somthing so i created an account i clicked buy now and then discovered that it doesnt ship to my country and i can in no way pay for it unless i change my adress which is impossible because i have no other adress i contacted the seller 3 times explained everything and asked him to cancel the order and i got no response now he opened an unpaid case and i sent him another message stating that it is impossible for me to pay and belive me i tried everything and i cant pay and asked him yet again to either cancel the order or add my country to thier shipping list i got no response again . I am scared of what might happen in this opened case i dont even know what that means. What am i supposed to do now ?

Shipping & Returns discussion

Sep 24, 2016 7:35:44 AM PT

The item doesnt ship to my country

The package, two different sized joggers from the buyer I bought from, was supposed to arrive on the 22nd of this month and it has not. It is now the 26th and it's arrival is yet to be updated. Last time I checked, this morning again, that it was still in Orlando Florida. I was wondering how long do I have to wait before calling to figure out why my package hasn't arrived?

Shipping & Returns discussion

Sep 26, 2016 7:52:56 AM PT

Package Arrival is Past Due

I'm confused about the "free listings" with a store subscription.

I'm thinking of a premium subscription

Here are my questions:

 

1. It say you get 1,000 free fixed price listings + 500 auction style listings (in select catagories)

Does this mean I get 1,500 free listings total? Or I get 1,000 free fixed price but 500 of them can be auctions?

 

2. When I click on "select catagories" that qualify for a free auction listing fee "Home & Garden"

or "Home Decor" Is not listed. I was thinking of this subscription to sell lots of hoilday decorations

and ornaments. Does that mean if I want to list them auction style they won't qualify as a free listing?

Becase Home Decor is not on the "select listings" list?

 

Thanks for your time!

Starting an eBay Business question

Sep 23, 2016 2:55:02 PM PT

Store Subscription Selling Fees Confusion

Hi, I have a gift card that I would like to use, but is a non eBay Gift card.  Should I add to my summary, use and then delete and add my regular card back on??  Seems a little silly to delete/add/delete right?

Thanks for any help

Payments question

Sep 24, 2016 3:13:48 PM PT

Paying with Non eBay Gift Card

Is anyone else having problems with the Anchor Store $75 eBay Branded Shipping supply coupon - issued quarterly?  I have been trying to use the coupon since August but it will not work.  I have contacted eBay on several occasions only to get responses that include:"I apologize that this is still an issue when trying to check out, and use the code. At this point, I'm not seeing any kind of update on this bug, or any fix as of yet.", "As for the ongoing issue, I would continue to try to complete checkout daily. It may be resolved soon, however I do not have an estimated date on when it is scheduled to be resolved.", "According to a recent update to the report, it is still showing as a site issue and while they hope to have a fix for it soon, they are unable to provide a date that it will resolved. You will have one more month (September) to use this coupon and we hope to have it resolved by then so you can take advantage of this benefit."

Does anyone have any suggestions?  Thanks!

Payments question

Sep 24, 2016 2:04:56 PM PT

$75 shipping supply coupon

Hello,

 

Is it best to pull all listings when one is going out of town for 3 days, or to change listings to 3 day handling?

 

I read the rules, but I'm not sure what the best policy is to main TRS status. Would that mean packages would have to be scanned on the 3rd. business day after payment? I guess the day of payment is considered the 1st. business day.

 

Thank you for any help or clarity.

Shipping & Returns discussion

Sep 24, 2016 4:13:50 PM PT

Best shipping policy for TRS

Does anyone know the cost for shipping an item in a USPS Priority Small Flat Rate Box, and does it include any insurance?  If it matters, weight would be about 12 oz.  TYIA!

Shipping & Returns discussion

Sep 25, 2016 4:36:37 AM PT

Cost for International Small Flat Rate Box

Can someone help me ID the shape of these paperweights?

I've searched and can't find anything that looks like them.

They are shaped like weights for a scale but without a search term I'm coming up blank on google.

Any help is greatly appreciated.

 

Walter

 

 

 

Pottery, Glass & Porcelain discussion

Hi the label says Lenox Imperial but I can not find anything like this so I am asking if someone has seen this piece and if it is Lenox??

Pottery, Glass & Porcelain discussion

I bought an item from a seller in China, and the tracking info on ebay says China post.  No info is available yet, but I am not sure if it would even update on ebay.  I see websites that offer tracking info from China Post, but those websites look kind of shady.  I can't find a China Post website, and I don't think the seller speaks good english since I have purchased from this seller before.  This time I would like to track the package.  If anyone has dealt with this before feel free to respond.  I would hate to lose a whole $1.99.

Shipping & Returns question

Sep 25, 2016 5:11:59 PM PT

How to track a shipment with China Post

...no other mark! The jug seems to be quite old. Thank you for your help.

Shipping & Returns question

Pottery bowl or vase... Measures 3 1/4" tall x 4 3/4" at widest x 3 3/4" opening.  It has a mark on the bottom but I can't make it out.  

Any ideas at all?

 

Thanks,

Teresa

Pottery, Glass & Porcelain discussion

Sep 23, 2016 5:54:29 PM PT

Please help to ID pottery bowl

I have this pretty Biscuit Jar and I know it was made in Japan but it also has a few other marks on it and wondering if someone could help with the ID of the additional marks. It also has a large crack but does not go through to the inside and am wondering if it is even worth trying to sell. Any and all help or advise is welcomed. Thanks a bunch.

 

Pottery, Glass & Porcelain discussion

Will ebay still charge me or will they not? ... In the past I've accepted to cancel orders but I think eBay still charged me for the fees....

 

They send me this message "You'll get a final value fee credit in your account that you can apply toward listing more items to sell on eBay. Please note that it can take up to 24 hours to post the Final Value Fee credit to your account." but I don't know what that means.... Will they not charge of or what? ... What I think I understand is that they will give me credit to list items but I rarely list items and this time the fees were $30 and if the item is sold it would be $60 so yeah... 

Selling discussion

  •  Hello, I have this 5 1/4" tall statue maked HAK Denmark and signed Jai Neilsen. I am just trying to determine age of this item. The markings on mine are a little different fom the others I see made in the 20's. Any input would be appreciated. Thanks

 

 

Pottery, Glass & Porcelain discussion

In november 2015 bought some car seat belts extenders +. Total value app. 15$. Recieved them in january and after a few weeks one of them become hard to use, few weekd later another one ... almost inusable. So I have agreed to return them and as agreed sent them back. After the return there were various msgs with the seller. 

 

Based on the E-bay mesagge the seller recieved my return on April the 17.

On the sam eday I have informed the seller about my expenses and sent him the reciepe scan. (3.96€), And gave to the selller the option of cahs return or take antoher item for me was the same. 

 

On April the 20. the seller ask about my PayPal Acount to refunr I confirmed the acount. In that same mesagge the seller requested me to close the return on e-bay. So on ma next message I asked how can I do that because dod not found any "clickable" button to "close the return"

 

On April the 21. the seller replied: "but we try to refund you on ebay ,can not successfully ,we do not know why?". On that my rely was thet in my inboy I can see that my refund msg is marked as ended but that the refund is still open and askeg again what I need to do. 

 

One day later on April the 22. the seller replied to me: "maybe something wrong with the ebay system, we will check it with ebay and updating it to you
if you have any questions ,please feel free to contact me"

 

On may the 29. I made probably the worst mistake. I find inside Ebay msg-es an option to "close the refund process" and i done that. So on the same day I informed the seller that I have closed the process manually as he requested and asked him to give me further info about my refund / take another item form the store.  The value was: 19.96€ (items) + 3.96€ (postal expenses)..

 

And that was it... never recieved an money and never a reply to my later messages. 

The days are going on and no reply arrive till now. 

 

Any idea about what i can do? 

I'm not even able to put a negative commnt on that seller profile... 

 

Thanks to all / anyone that will give me any option.

 

Igor 

 

Shipping & Returns question

Sep 25, 2016 8:37:49 AM PT

Never received a refund

If I understand correctly, the eBay US and UK discussion Communities are separate things. How do I be part of both? I'm a buyer. Do I need to make up fake addresses, which happen to have to be in the US and UK, respectively (where I don't live, I just shop), just that I can be part of the discussion? In fact, I haven't encountered here anything forcing me to add any physical address.

 

You know, the US Community might be the biggest, but as an overseas buyer, I might some time want to buy from the UK as well. Or even not the UK, but some Asian sellers are showing up on eBay UK, but not on eBay US, strange as it sounds. I want to be on top of the best information of what both communities can offer.

Getting Started discussion

Do I have to find and manually add each name a deadbeat blocked buyer ebays under, or is that done automatically. Thanks.

Selling question

I was literally on ebay live chat last week, have they removed it again?

 

In the help pages they say they still use live chat, but i csnnot find a link to it, has any one got one?

 

Thanks!!

 

Nicci

Tools & Apps question

Sep 26, 2016 8:33:35 AM PT

Where has Ebay live chat gone now??

My buyer lives in my city and picked up my sale so I have no tracking to load, he gave me positive feedback this AM and all my eBay transactions are positive, but my money is still on 21 day hold.  Is it too soon after the feed back or what's going on ?  Don't understand never had issues on other sell sites only pos ratings?

Payments question

Sep 24, 2016 7:58:06 AM PT

Money on hold

is there a way to ofeer a 10% discount to auctions already started, in bulk?

Selling question

Sep 24, 2016 8:14:05 AM PT

offering discounts

I currently have a Apple Care Protection Plan Mac Pro M7812ll/b product for sale.

A buyer asked the following: "If I buy this from you would you send me the activation code through ebays email before you send this to me. Do to that I need to activate a Apple care + Protection plan onto my 2015 MacBook Pro before you would be able to ship it to me. Plus I want to make sure that this will activate on my MacBook Pro because I do not have a lot of time to be waiting to activate this product on my Mac. I will then send you a picture of it activating on my MacBook Pro after I have activated it so that we both know that we are good to go on this Apple care protection plan that you have up here for sale. I will greatly appreciate to here back from you."

I feel that this may fall under restricted rules concerning electronically delivered gift cards, but I'm unsure.

What would be the best course of action?

Selling question

My Account question

Why are international buyers able to ask questions that do not offer international shipping?

 

It seems as though buyers should not be able to see items that they cannot buy.  What would happen if the buyer didnt ask the question and went straight to buying the item when i do not offer international shipping.  

 

They knew that i would not ship to them, but they asked if i would ship to them.  And if i would be willing to combine multiple items and give them a reduced rate.

 

again, im just confused as to how/why they saw my items, even more so as to why they were able to ask a question.

 

Thanks in advance.

Selling question

I am interested in an item a certain Seller has for sale. There are specifics that I want to know before I buy. I have sent five emails over the last two weeks with ZERO response. I know they are doing business because they have feedback left every day. It seems rIdiculous that you would have an item for sale, but not respond to buyers with 100% ratings that have simple questions. HOW DO I GET THEIR ATTENTION?

 

UPDATE: For clarification, I am interested in buying a Franklin Mint Corvette Convertible. There are two colors of convertible tops (black and gray). There are several pictures in the ad that show the car....none of which show it with the top up or describe which color the top it. In fact, some do not have tops at all. I am looking for one with the gray top. My question to the Seller was simply "is the top gray or black or no top at all?" I have already ordered one from a different Seller that advertised it as the gray top. When I got it, it was the coupe, not convertible. They not only refunded me, but told me to keep the car for my trouble. Keep in mind that these run up to $250 because it is the 2008 Indy Pace Car.

Bidding & Buying question

I'm afraid I've forgotton the link to use for printing a postage label only (without an item).
Can anyone help?

Thanks

Shipping & Returns question

Sep 26, 2016 9:10:25 AM PT

print postage only

What type of Package is a 6x9 poly mailer in USPS? Large Package or thick envelope?

I'm shipping cellphone cases with 6x9 poly mailers, I want to know what type of package is that in the shipping options for USPS, Letter, Envelope, Large Package or Thick Envelope?

 

Total weight is less than 16oz.

Shipping & Returns question

New with tags I paid $12.80 for shipping first buyer said there was a small tear in or on purse I had took pictures before listing items first time seller than buyer said another day the whole purse was ripped I talk to Cust service they was supposed to send me a link to show pictures they did not they just take her word.what do I do how am I protected.

My Account question

Sep 23, 2016 7:18:18 PM PT

Sold item

The book cover and cloth are in bad condition, but the rich colorful illustrations as well as the entire contents are in good condition.  I looked for this book on Abebooks.com to no avail.  Copyright 1925 by Charles Scribner's Sons; Illustrated by W.J. Aylward.  Published in 1936 by Scribner Press.

 

Any info would be appreciated.

Selling question

I've posted similar topics on this forum and many responses have been helpful and echo my sentiment. 

 

A few take aways and a few good examples of my own: 

 

Selling anything on eBay for less than $50 is a fools errand. It's flat out not worth it since it seems a heavy concentration of problem buyers exist in this region. eBay fee's are a bit absurd and with recent increases in shipping rates at USPS, margins are narrower. It recently cost me $17 to ship a rather standard box to FL from NYC, something that I swear was maybe $9.00 just a year or so ago. Stuff below $50 is just not selling and I don't have a very clear hypothesis as to why. Perhaps heavy competition with **bleep** merchandise that has flooded the U.S. market. Example #1. I have a $300 Canali polo for sale, pretty much brand new, for $35.00. Only 2 watchers and it's listed as BIN. I previously had it listed at $75.00 with BO and I had far more watchers, still no sale. Weird for sure. This shirt should sell at $35.00 all day, five times a day, every day. To my point below, I am considering raising the price to $125.00 and see what happens then. 


I tried a couple other things after taking the advice of many on here and the results are really very telling. I have a few expensive suits for sale. Initially priced at $350.00 and $450.00 with BO. Couple watchers and a couple low offers. I dropped everything by 50% or more ($125 for sport coats and $250 for suits) and did BIN. I lost watchers and no new interest. Now here is the kicker; a few days ago, as an experiment, I raised all my prices by 50-100% (yes, that's correct - I doubled prices in some cases) and my watch count has also gone up by 100%. Things that had maybe 2 or 3 watchers, now have 4,5,6 and that's in 48 hours. Weird. While it remains to be seen if it produces any sales, well, we'll see. A few others commented on here about this phenomenon and buyer mentally about creating "value" at the luxury side -- it's takes greater patience, however. I don't know, but there appears to be some logic in it. Or is this something much larger, dealing with eBay and exposure? I know it's a heavily discussed topic on here, but how is it possible that I can raise my prices by 50-100% and my interest goes up 50-100% in 48 hours? This, after 20 days of absolutely nothing? Very strange. 

 

I have no doubt that many on here are correct that eBay is pulling some strings somewhere and it's really hard to understand the method being used. Something wonky is going on with eBay this year. While it hasn't impacted me since I'm a private seller, I'm in sales for a living and stuff like this fascinates me. Mostly because its the most organic reflection of our society and the ebs and flows of markets. And I'll say it again, just as people say others are nuts for selling items $1k or more, I think selling anything on eBay for $50 or less is even more nuts, considering the costs, time involved and frustration. The sad part is this is where many people can make money, the small business types. Flipping $20 items for $40, etc. I mean do I want to spend 15 minutes taking photos of a $200 tie, and another 15 minutes to write an ad, to post it for $40.00 and to net maybe $20-25 if I include shipping? I have a few $200 shirts I would love to sell, but they would probably only sell for $40 each, at best. It's unfortunate, that eBay makes it so difficut to sell stuff like this, these days. Now I am not judging anyone for their buying power/spending ability, but it seems to me that many people are in poor financial shape, thus making the low end market very soft right now. I think people are nuts to sell low end items mostly because the margins are so narrow and the risk of financial lose seems greater. Let the big box stores shoulder these loses. People seem prone to take advantage of flexible policies and that seems to have spilled over to eBay. I have rarely, if ever, had an issue selling a lightly used $400 sweater for $200, but every time I sell something cheap, and I mean just dumping it, it causes problems. 

Selling discussion

How have your sales been...My have been dead for 9 days and that is unusual

Selling discussion

Sep 25, 2016 11:52:56 AM PT

Have your sales been dead the last week?

I've been a couple of hundred old rock record albums out in the shop all afternoon getting ready to list. I was just slipping a Boz Skaggs back in its cover and noticed a dark square shadow inside. I reached in thinking maybe it was an old concert stub someone left behind. What fell out was an old black and white photo from 1978.

 

Strange part is - its of a house I used to own here from 1986 - 1992. But I didn't move to this state until 1985. So - how did it get in there? Where did it come from? Who took it? There's a big hedge by the door that was never there when we moved in. 

 

I left here and was gone for 3+ years in the early 90's and didn't take anything with me. Just hopped a plane with some clothes and left.   I left some stuff at a friends house but no record albums. I bought these at garage sales when I moved back from Florida. 

 

It has a date stamp of 11-11-78 on the back. How did I end up with this photo? In 78' I was living in San Diego for gosh sakes. This happened once before in the late 80's. I went to a thrift store and bought a cheap ugly red suitcase for a trip to Canada. Inside was a 6 year old parking ticket for someone I used to know many years earlier. She's in San Diego as far as I know the ticket was issued in San Diego, she's never been to my state?     Freaky!!!  I'm not cleaning anymore of those records today - that's it for me. 

 

Anyone else ever find anything creepy when they were just minding their own business lol? Hey, it'll be Halloween in a few weeksSmiley Happy

Selling discussion

I was surprised today to find an additional fee based on my actual postage paid to ship sold items. I called Ebay and the operator said the shipping fees on each sale by me the seller were to encourage me to offer free shipping. Not sure that's an incentive or makes much sense. Ebay stated that people overcharge for shipping and why this shipping fee is in place. I used to guesstimate shipping costs and almost always lost money. Now I've been using flat rate USPS boxes and envelopes and am neither making or losing money on the shipping process, except thanks to Ebay, am losing money with their postage fee. This is an extreme example, but one I've expereience recently, on a $1.50 sale paying $13.45 for a medium flat rate USPS box, I paid 10% or $1.35 for shipping, so I end up making .15 cents on the whole transaction. I don't have a lot of high priced items. Why bother sell. Seems a no win situation on Ebay. I'm terribly frustrated.

Selling discussion

Wonder how many other sellers out there have experienced this. Sold BRAND NEW women's Gap winter rain trench coat with no defects. Buyer claims it is beautiful but has white chalky lines on it so asked me to pay $12 for cleaning. I first asked her to return it and she immediately within 15 seconds said she wanted to keep it and asked for the $12. So it was my option of returning her priority medium flat rate shipping and item cost and also paying her fee to return it to me. Naturally it was cheaper to just agree with her and return $12. Seems llike the buyers know exactly what to say to get a reduced price. I actually believe that Ebay causes such deception and the buyers are getting wiser all the time. Sad. Sorry to be so negative but my husband who does the actual shipping goes over every item with a second set of eyes and told me I should have had a much higher sales price and was extremely upset today that people who do this.

Selling discussion

I was looking at ebay item 201675246130 and noticed the seller doesn't have feedback.  Why?

Selling discussion

Sep 23, 2016 5:15:58 PM PT

Why doesn't this seller have any feedback?

I don't know what it is here. I have never seen such a vast amount of low life desperate people in all my years on this planet.

 

Please sir, can you just give me $5. Come on how about $3 to make me go away. Tell you what, $8 and I won't leave you a bad feedback. My brand new item doesn't work. It's missing. The post office stole it. My dog ate it. My 6 month old infant bid on it, It's not green, it's orange...And somehow, somehow a couple of bucks is going to make it ALL...GO... AWAY.

 

What's wrong with these people? Is their station in life so low that they have no other choice but to slither through the muck to gain a few lousy dollars. Are they such life-losers that they have no dignity, no shame. No cognitive awareness of such a sad and embarrassing existence. Sometimes I want to give them money just out of sheer pity. Like someone begging on the street corner.

 

ebay really needs to clean up the garbage that has proliferated this web site and stop their liberal and seller abusive return policies. If you can even call them 'policies.'  And bring plenty of trucks. You're gonna need em.

 

Rant over.

 

Selling discussion

Sep 24, 2016 7:45:20 AM PT

ebay's customer base

I sold an auction item (361731551888) for $52 after spirited bidding by 2 of my repeat customers it was won by a bidder unknown to me, soon after I received the 1st message from the winner. Apparently he thinks there was shill bidding or he is trying to scam a lower price.

 

Message 1;
I bid this to make sure I get it so I can report your item to ebay. I will ask ebay to conduct their investigation on you. Call me at 818xxxxxxx

 

My response;
Me; What do you want?

 

Message 2;
If you want me to pay for this specific item you should adjust to the real price immediately. It is very clear and Obvious that you have bid so many times with two other numbers in order to increase the price. Any interested bidder, bids only one time and wait to the end of the auction. I want you to understand we buyers are not stupid.
Sir I am a collector and I don't play games. If you want to resolve this issue with me then do it accordingly.

My Response;
Me; What do you think is fair?

 

Message 3;
This item Max $12 and that is very good and fair price between you and me to resolve this matter. FYI, No one will pay more than $7. As you may see your bidding history.

 

My Response;
Here I sent an Invoice for full price

 

Message 4;
Ok so be it. I tried to resolve this matter but I guess you need to learn your lessen.

 

I checked this guy and he liberally gives negative feedback so I'm expecting my first. Is this Message exchange sufficent to to have it removed?

Perhaps I should cancel the transaction and take a defect?

 

Thanks for any help.

Ken

Selling discussion

Sep 25, 2016 6:22:13 AM PT

Buyer with Malicious intent

eBay Business Blog - Learn More
Chat with eBay Staff - Wednesdays 4pm Eastern Time - Learn More
New to eBay? Join the discussion with other eBay members - Learn More
eBay for Business Facebook Page - Learn More
International Shipping Made Easy - Learn More
Part Time eBay Sellers - Join the conversation
Join the Fashion Conversation - Go Now
Join the motors conversation - Go now