eBay Community


The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section


Groups is a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!


Marketing image for Groups Section


The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now


Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile


Connect with Fellow eBay Community Members!
Register or Sign In Today!

The eBay Community

My hubs bought these two glass figures at an estate sale yesterday. They are hollow except from the bodice to the heads. 


Thank you!


glass with r 001.JPG

glass with r 005.JPGglass with r 004.JPG


They have the Mosser look but they are branded with an R in a shield logo.




Pottery, Glass & Porcelain discussion

Apr 19, 2015 8:14:13 AM PT

Does anyone recognize these two ladies?

This apears to by a Bennington piggy bank but I am not that familiar with this maker. Checked items for sale on ebay and saw some similiar. Can anyone assist? Thanks!

Measures approx 6" long x 3" tall - Repair on front leg, looks almost professional





Pottery, Glass & Porcelain discussion

Apr 19, 2015 8:10:49 PM PT

Pottery - Is this a Bennington Piggy Bank?

DSCF2944 - Copy.JPG

My Account question



Cleaning out my Mom's Estate and this is in sealed frame in box of antiques. Anyone recognize them?






Collectibles & Art discussion

Apr 19, 2015 5:05:27 PM PT

Does anybody recognize these men?

Thought I would do it in all one post and not hog the board!


These bracelets are lightweight and look like brass, but do not smell like brass...ideas? Ans is that simply called art glass on the dice bracelet? Whatever that is, looks to be inside, maybe at the bottom projecting out.


Jewelry & Gemstones Board Group

Apr 18, 2015 1:00:12 PM PT

Questions on a couple of pieces...



I'm trying to get some information about these two pieces of vintage glassware.


  1. Are they molded glass?
  2. Who might have made them?
  3. What is the pattern called?
  4. How old are they? 



Thanks for the help







Pottery, Glass & Porcelain discussion

Mike Jordan 2.JPGMike Jordan 1.JPG

Sports Cards, Memorabilia & Fan Shop discussion

Hi. Picked up these 2 nice pieces of Mid Century Glass over the weekend. The pitcher is signed and stands 8" tall. The blue piece is unsigned and stands 6" tall. Can anyone help ID the makers? Thank you!  083.JPG093.JPG

Pottery, Glass & Porcelain discussion



What's it for?


I am only awaiting payment for 14.99 for one item.

What is the rest of it for? How do I see what it's for?


Thank you!

Selling question

I hope i am posting this in the right "category"  section... (ebay seems to have cut a lot of discussion categories out???  when did this happen?  i don't like it at all)


here is a plate with marking of the A under and inside the H.. pink edge, white milkglass


if someone could tell me the pattern name, i'd appreciate it.  







Collectibles & Art discussion

These are Sabrina's right? Do these 2 aurora borealis stones in the earrings look off color or off size or something? Something looks off to me but I'm not sure if it's my eyes or if there is even anything wrong. Picked it up at a yard sale, probably paid too much but it was so pretty.

Thanks, Alex


2015-04-18 005.JPG2015-04-18 001.JPG

Jewelry & Gemstones Board Group

Any guesses on the maker of this?  The gold finish is quite worn on the back, but brooch seems very nice from the front. 2 inches long, the long rhinestones have an open setting on the back, some of those rhinestones have foil backing, others are clear.  Didn't know if this pointed to a certain maker.  Thanks for taking a look!






Jewelry & Gemstones Board Group



Good morning. In the mood for a butterfly this morning and too lazy to go look for one I haven't used before. LOL

Happy Sunday to all.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

117.JPGBugbee & Niles Bracelet - the tiny clear stones surrounding the red stone test as diamonds.



Jewelry & Gemstones Board Group

I misidentified a piece on the week-end treasures thread as D&E.  I was sure I had seen it IDed somewhere.  Went to look for it and couldn't find it anywhere.  I contacted Paula and asked her.  This was her reply: "No, not D&E.  They didn’t use that enameled flower." So I want to set the record straight I don't want to mislead someone out there.  This is NOT D&E.




But it is still dang pretty.  :smileywink:

Jewelry & Gemstones Board Group

Apr 20, 2015 2:44:26 PM PT

Need To Clarify A Misidentification

I have this Blue Willow platter and it has just a crown stamp on the black, in my research this looks to be Thomas Fell but I am wanting opinions from other as I have not seen any Fell Blue Willow listed on ebay.... Does  it go by another name or is it rare.  The only other make on the back is a blue stamped 6 or 9. Any help is appreciated!!






Collectibles & Art discussion

Apr 19, 2015 8:48:57 AM PT

Is this Thomas Fell Blue Willow??

Hi, Anyone recognize the mark on this sterling cuff bracelet?  Looks like a small b in an oval to me.  I looked throught the B section on the RCJ site and didn't see it.


Thanks for any help!





Jewelry & Gemstones Board Group

Apr 20, 2015 2:45:26 PM PT

Help with mark on sterling flower bracelet



I've been looking through listings all day with no clue! Anybody able to translate? TIA

Selling question

Apr 18, 2015 4:36:23 PM PT

translation help please


Jewelry & Gemstones discussion

Please help me identiy the back stamp on this footed chinese bowl.  Thanks!






Collectibles & Art discussion

purchased this at an estate sale.  its 12x12 one sided porcelain.  Good shape. any idea on age? value?

any help would be appreciated


myiphone 5478.jpg

Antiques discussion

Apr 20, 2015 10:53:56 AM PT

shell sign need help

This is 8 3/4 inches tall. It has an applied handle and ice lip. It has a optic pattern. Can anyone help me with age or maker,etc. Thank you very much.

Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album


Pottery, Glass & Porcelain discussion



But than I recived this as a replay to my question. How can be they that bad?



Payments question

Apr 19, 2015 1:51:59 PM PT


I sold a pair of "combat boots" to a customer, the kind that "goths" wear with plenty of warning about looking the pics over carefully before bidding, that these were the boots she would be receiving.I gave a complete and accurate description of the boots and now she tells me that they are damaged and unwearable. They were not that way, as you can see, when I shipped them to her. Here is the warning and admonishment that I put in my product description.


These boots are new and have never been worn. I have the box but it is a little worse for wear. It looks as though the box has been stored in a high humidity situation and lost all of its structural integrity and more or less collapsed but the boots are pristine. The boots are constructed in Vietnam and are supposedly Vegan friendly. I am selling them "as is" with no returns being accepted except at buyer's expense. If a flaw or defect is found that I am unaware of and I accept them back for some reason, return shipping will be buyer's expense and they must be returned in the same condition as in which they were received.
I have placed several pictures here of the boots and, if you buy them, these are the exact boots you will be receiving so look over the pictures, compare my price and my boots to any others that are available and ask me any questions you may have before the end of the sale and I will do my best to get a speedy and correct answer for you. Best of luck to all of you and thanks for looking.


I asked her to send me some pictures (notice I use the plural form of the word pictures) and she sent be back one (count 'em, one) picture, although she did send two copies of the same picture. I haven't approached the ebay resolution people yet but thought I would see if I could get some advice first. _0.JPGThis is the pic she sent me. I don't know how to transfer this image and make it larger. Maybe one of you does and can blow it up and take a look at it. This woman is lying to me and I am afraid that she is extorting me and I would almost rather take a hit on my rating than refund her anything. I hate liars and crooks, no matter how petty.



Shipping & Returns question



I shrunk it a bit. 

(Toy) Boat basin in Central park which should be picking up now in activity. Some pretty impressive boats show up. 

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

my sales are very low on small items and no traffic count i've starting using pintrest is there any other options to drive people to view your listings?


also i cannot fiquire out this item . if anyone knows what kind if value age ,id let me know  its about  18" high and done with silk


Selling discussion

I got this big, HEAVY, wood framed mirror that has 2 barred wood doors over it at a local thrift store - for $10! Now I'm trying to figure out what I have. I was pretty sure I'd seen something like this before, but googling 'wood mirror with 2 doors' and variations of that got me nowhere.

Can anyone tell me what I have? Was it from a building facade that someone made into a mirror? I'm sure someone will be laughing reading this, but I thought it looked african / morrocan - and looking at it I thought of a bartender throwing open the doors on it (as a window) and telling Bogart that Sam couldn't play it again because it was morning already & they were closing! 

It's a beautiful piece.

I appreciate any help.









Collectibles & Art discussion

I was thinking bamboo but maybe not.

And talk about a perfect marriage.(well, almost....the texture on the earrings is a bit deeper)

The brooch is MONET and the earrings are Trifari.


What keywords should I use?





Jewelry & Gemstones Board Group

So I  believe .. sodalite, clear quartz, amethyst quartz, ...pale green?...yellow with rusty color?

Thanks for the help




Jewelry & Gemstones Board Group

Apr 20, 2015 1:16:26 PM PT

Scarab Bracelet help id stone

Hi all, I am trying to get a bracelet ready for auction Sunday night but am having a heck of a time with a mark.  Cannot photo the mark, camera isn't good enough and mark is in the cuff and microscopic!  Took me forever with lighting and a 30 xs loupe to get anywhere.


Anyway, the bracelet is marked and tests .925.  Above the .925 in an oval or circle is what looks like an O with a tail and a D or it could be ab, or ob, or qd, qb....


Ring a bell with anyone? 



Jewelry & Gemstones Board Group

Apr 18, 2015 10:12:16 PM PT

Need Help with Amber Sterling Bracelet

Hi everyone! Here are the nominees for our April Theme Week ("Umbrella")... I love how many creative entries we had this month! There were several artists who received more than one nomination, so if you don't see the exact piece that you nominated, or if it is in a different category, that's why, or else the ACEO was not listed on the 1st of the month.


Sorry about being so late this month.

Please vote once in each poll (People's Choice and Most Unique) to select this month's TW winners. Nominees are numbered and shown in the photo album (for a larger image of the ACEO's, please click on the links under each nominated piece).

Polls will close on April 26 at midnight and winners will be announced shortly thereafter.

You'll find the poll by following the link at the bottom of this post.

People’s Choice
"Rainy Day Rainbow" by welovegod, # 161659591731

"Conversations in the Rain" by redinkylee, # 151637436772

"Garden of the Cherry Blossoms" by frozenshadows, # 221732198254

"Washed up" by speedyt123, # 261833629677

"Florida Cafe" by goodbooknook, # 161659213784

"A Rainy Day Walk with a Friend" by ursinart, # 171738292207



Most Unique interpretation
"Gold Umbrella" by elainevernon, # 291421971720

"Brain Food or Feeding Depression" by southshoreartist, # 141624139204

"Purple Rain" by chaffyseed, # 201321888110

"Bubbles" by tsalagi-o-siyo, # 111635925457

"The Wind Wants my Umbrella" by artist1919malta-2013, # 331519750703

"His Kid's Umbrella" by frozenshadows, # 221732129167




Link to poll: https://www.surveymonkey.com/s/WVL9JRR


ACEO ~ Art Cards Editions and Originals

Apr 18, 2015 2:23:31 PM PT

April '15 Theme week NOMINEES

   I thought I had IDed this vase as Carstens, but clay color is wrong as is mark. I've looked far and wide...any ideas whodunit?



   Thanks for any help.

Pottery, Glass & Porcelain discussion

Apr 19, 2015 10:26:10 AM PT

Pottery Vase Great Glaze Unknown Mark

Please ehlp me identify this backstamp... Is it Monmouth?  Thanks!



Collectibles & Art discussion

Apr 18, 2015 3:30:16 PM PT

Is this Monmouth backstamp?


Can anyone help ID this old copper pitcher believed to be from cental america?

It is 15" tall and has a jaquar head accented handle and designs of serpents and an aztec? warrior/man



Antiques discussion

Bought this cute little doll today, and am surprised there is not a mark of any kind on her to identify with.   Her eyes are a light brown now, were probably darker at one time.   Look familiar to anyone?




Dolls discussion

Apr 18, 2015 7:21:00 PM PT


For the last several days, the sort/search function has been missing in my SMP.  Is it just me, or has this ver useful and needed tool been removed? Thanks to all in advance.



Tools & Apps question

Hi all,


I have searched the web for this mark on these tea cups. The writing on the cup itself says Venezia pointe di Rialto and on the other cup it says venezia plazzo Ducale. Can you identify the mark it looks like people on a Gondola? Your help is appreciated, thank you, in advance.



Pottery, Glass & Porcelain discussion

I cannot identify this piece of artwork nor translate the signature/stamp. Any help in this matter would be greatly appriciated. I should note that, along with this piece, I recieved two different certificates of authentification, however, I cannot find this particular work under either artist's name.  

Thank you in advance.  




Collectibles & Art discussion

Apr 19, 2015 2:40:20 PM PT

Help Identifying Antique Japanese Art



I thought this was a tablecloth remnant until I looked more closely. It is from a dress, it must have been fabulous. I think someone with a little talent could make it fabulous again. Or someone may choose to make a veil out of it. Anyway, I'm not sure what type of lace it is. I've looked through my books, but sometimes a little knowledge makes one even less sure of one's thoughts. Brussels? Thank you!

Needle Arts & Vintage Textiles discussion

Apr 19, 2015 1:55:53 PM PT

Help identify this lace please

 Just picked this painting up at a local flea market.. I am trying to figure out possible origin. It has no signature that I can see. I looks like hair or wool that the it is painted on. It looked interesting, but I have no idea of the background of this piece. Thank you in advance for any input.


Collectibles & Art discussion

The horse measures aprox 5 1/2" tall by 6 1/2 wide. No makers mark.

At least I think it is suppose to be a horse ??




Pottery, Glass & Porcelain discussion

fabric    fabric


Any guesses? It is tightly woven and feels like a rayon challis. From the colors I would think it would be 1920s or 30s. It is about 29" from edge to edge and that's throwing me off. Any input appreciated!

Needle Arts & Vintage Textiles discussion

Apr 19, 2015 11:42:20 AM PT

Help dating this 29" wide fabric.

Thank you so much in advance for your help in identifing the glass pattern of this toothpick holder.IMG_2643.JPGIMG_2641.JPG

Collectibles & Art discussion

I'm pretty new to this whole eBay thing, in fact I'm barely getting started compared to some of you! However, I've been reading the articles and realy trying to "get" what ebay is putting across for their requirements to be a Top Rated Seller. I've been doing everything I can trying to get top rated, and from all I've read I think I'm supposed to be, but the "tracking uploaded within handling time and validated by carrier" doesn't seem to reflect an average of the other three numbers...


So... Is there something I'm missing? 



 Here's what my seller dashboard is showing me:Screen Shot 2015-04-20 at 9.08.59 PM.png

Screen Shot 2015-04-20 at 9.25.03 PM.png


My Account question

I have a set of Hand Prints that are an etching.  They are thought to be Andy Warhol's hand prints. The paper age seems about right. The etching is not signed.  Has anyone ever seen a similar work of this type that was attributed to Warhol.  At the time it was considered his Mop Art period.  Also in conjunction with the same hand prints in the find is a portrait done in the Mop Art Style of the original owner a Mary Margret Murphy. There are several of these etching done in different colors and with positive and negative image styles.  I have include a picture of each below. Does anyone know of a Walhol expert who could verify he did this work. Any help would be greatly appreciated.  Thanks!





Collectibles & Art discussion

Having some trouble figuring this one out.  I am thinking a accent piece to hang from your purse.  Would sit on the outside of the purse, hooking towards the inside to add accent. Am I totally off key with this one?  



Jewelry & Gemstones discussion

Apr 21, 2015 8:06:24 AM PT

Purse Accent Hanging Or?

came across this silver plated (or sterling silver) bowl fashioned in a quite unique style (reminds me of a soccer bowl !) but I can't find anything similar.  It looked pretty ugly when I picked it up, but looked quite promising under all that tarnish, especially after seeing the bottom hallmarka. It has a 4 symbols at the bottom (quite smatt and hard to photograph) and nothing else.

I would really appreciate any usefull info from the other members ; style, use, age, country, silver or just plated, etc.

Thanks in advanceMVC-001L.jpgMVC-003L.jpgMVC-005L.jpg

Collectibles & Art discussion

Have tried Google translatation, but unable get a good translation.



or locate the name of the artist..



I think the title may be the type of flowers in the painting.







Collectibles & Art discussion

Hello I'm from The Netherlands and sell and buy since years on Ebay.

Until now it all went Ok.

But because the shipping overseas between Netherlands and USA take long because customs hold the parcels very long and all parcels go through ICS New York.

So I sell and ship an item:



Item Number http://www.ebay.com/itm/301565302443



After 1 week the buyer complains at Ebay.

But I was not able to put up the Dutch tracking information was not possible.

I sent buyer many mail on two Email adresses one I get from paypal. But this seller not react.

you understand Ebay take decision buyer get his money back.

But now I see on the tracking information the parcel is delivered but he refuse it.

So I hope it come back return to sender.

But it is much sad that the buyer has so many rights.

I sell and send directly and than this kind of decision and n change to react.

Only call Ebay but that will be an expensive overseas phonecall and my English is not that

good. Email is not possible anybody have a tip ? Thanks.

Warm Regards,







track and trace.png







Selling question

Apr 21, 2015 11:55:04 AM PT

Ebay make me sad buyer complain get 150$ back

can anyone ID this anchor hocking plate pattern name please? ... (and since when did ebay mess all the category discussions up??) smh  :-)





Selling question

Apr 21, 2015 10:11:37 AM PT

ID glass Anchor Hocking pattern plz

Community Member
Registered: ‎12-29-2010

Looks like eBay is trying to drive out sellers with Basic Store subscriptions... They're making it harder & less desirable for small stores like mine to sell on eBay! Sad...

Community Member
|Registered: ‎04-21-2015
in reply to nowurstylin
‎04-21-2015 09:35 AM


I totally agree! I just called because it was as though I wasn't reading the new fees correct. For stores we get no auction listings now! That's a $37.50 amount just gone. It's so sad, but I'll probably just close my store. What's the benefit? 

Community Member
|Registered: ‎12-29-2010
‎04-21-2015 09:43 AM


PLUS, it's ridiculous we're still paying fees on the shipping amounts!! If I auction an item and it only sells for .99 with free shipping, I"M NOT MAKING ANY PROFIT - I'M PAYING to sell my item... It works out the same way even if I charge for shipping! Since eBay wants sellers to get back to auction style listings ~ what incenctive do we have to start a real auction at a low starting bid? NONE!  (BTW, I HAVE NEVER over inflated my shipping charges to make a profit).  I understand why eBay implemented the fee on shipping charges (because sellers were abusing the shipping charges and inflating them so high to make a profit without any eBay fees! Shame on those sellers ~ they ruined it for all the other honest sellers!!) Maybe eBay should consider removing the shipping fees for sellers if the sellers have a yearly eBay store subscription and are not in default of their eBay account!! Please forgive my ranting but I hope eBay reads this posting & wakes up!

Selling discussion

Apr 21, 2015 10:12:09 AM PT

2015 Spring Updates ~ EBAY, PLEASE WAKE UP!!

Really simple:


Search for "280z pedal".  I see this listing and this listing in my search results.  The exact search URL is here.






Now I change my search to "280z pedal -pad".  Both lisings disappears from my search results.  I assume I'm searching titles only, because the search checkbox "Include description" is *NOT CHECKED*.


I don't want search results to show anything that has "pad" in the title.  


I've been using eBay for something like 17 years.  One would think such simple things wouldn't get worse over time, but they have.  I could filter search results with this method all the time and I never saw items that I actually might purchase unexpectedly disappear from the results like this.


What is wrong?

Tools & Apps question

I have these cocktail napkins. They are very pretty, but I can't figure out what the design is. At first look, I think they are little tomatoes (leaves match) but are they some berry or a flower bud?


Thanks in advance.





Needle Arts & Vintage Textiles discussion

Apr 21, 2015 7:53:13 AM PT

Is this a flower bud or a berry?

I am up in the air deciding what the correct name of this antique tool is? any help would be greatly appreciated, a peavey? pipe grab? r.r. track claw hook?..


Home & Garden discussion

Apr 21, 2015 8:35:27 AM PT

Antique Pipe Grab? or R.R. track claw



I am trying to identify the maker of this olive spoon.  It measures about 6 5/8" long, and has a gold wash on the bowl.


It is marked 925 1000, sterling, and has what looks like a lion on hind legs facing right in a shield.


Any ideas?  I have looked at lots of images, and haven't found this one (yet).





Antiques discussion

I found this piece today at a thrift store/repurpose(?) store (they sell stuff from houses & buildings that have been gutted) - and got it after much discussion for $80. It is HEAVY (notice I left it in back seat because I can't get it out by myself - has to be over 100 lbs!).

It measures 23" x 17" and is flat on both ends so it will sit flat & also hold a piece of glass fla. But it looks almost stained compared to the sides/inside.


Can anyone tell me what kind of wood it is so I can describe it coreectly after I find right glass? It has a small strip of paper that said Made in Indonesia on it - so I'm guessing cypress or teak?


I appreciate any help, as always!

PS - Could I/should I stain rest of it?






Collectibles & Art discussion

Hi. Found this at the local thrift shop: A tin glazed and enamel painted earthenware bowl, measuring 9.5", made in Paris and signed. Does anyone recognize the signature or have any other useful information for listing? Thanks for looking!  142.JPG149.JPG140.JPG

Pottery, Glass & Porcelain discussion

I cant find anything close its one with silk the round portion turns.

its about 18" high 20150420_082352.jpg

Collectibles & Art discussion

Apr 20, 2015 6:27:52 AM PT

help id asian art work


New to eBay Chit Chat & More ~ EVERYONE WELCOME!

I've had these brooches around for several years.  They were sold to me as ivory but I'm just not sure - they seem to be fairly lightweight for ivory.  The pins on the back look old.  And, if they really are ivory, can I even sell them to the USA?  If you need a close-up photo, let me know.






Jewelry & Gemstones Board Group

Apr 21, 2015 8:23:08 AM PT

Ivory or plastic?

hi all thanks for looking any help with this would be nice thanksDSC01271.JPGDSC01272.JPGDSC01273.JPGDSC01274.JPGDSC01275.JPG

Collectibles & Art discussion

 Hello, I recently picked up this old turqoise glazed pottery vase and I am trying to figure out the makers identification. It is signed on the bottom, but I cannot quite make it out. Does anyone rcioignize the style or the signature?. It is a heavy glazed pot with great color and seems to have some age to it. Thanks in advance. I hope these photos are helpful.




Collectibles & Art discussion

Apr 20, 2015 7:30:41 AM PT

Signed Turquoise Glazed Pottery

I was hoping someon could help me ID this Colibri lighter. I haven't seen this kind of leather covered lighter with any similar designs on it. Any help or direction is greatly appreciated. Thank you! 



Collectibles & Art discussion

Apr 20, 2015 2:29:43 PM PT

Help with Colibri Kick Start Lighter

Any help appreciated...ThanksIMG_4236 (1024x787).jpgIMG_4238 (1024x767).jpgIMG_4237.JPG

Collectibles & Art discussion

Any help identifying the maker/age of this basket would be greatly appreciated. 

Can't seem to find this one. DSC_4131.JPGDSC_4145.JPG

Pottery, Glass & Porcelain discussion

Apr 21, 2015 9:27:43 AM PT

Help Identifying Blue Art Glass Basket

I am hoping by bringing this to the community I can finally get a straight answer!  I sell sewing patterns.  Some of the patterns I sell are for dolls clothes, in particular, 18" dolls.  American girl dolls wear the 18" size pattern.  I've listed them several different ways and the title that sells best is  "Pattern for 18"  Doll Clothes - Fits American Girl.  I have been reading the Browse & Manipulate policy over and over and I can't figure if that title is okay.   The policy says handmade items can read 'fits"  but I'm not clear if that is okay on the patterns.  At one time when I called customer service they said the correct wording was 'Fits American Girl'.  I got a notice that this was against policy so I talked to another customer service person and told them I used the exact title the previous customer service person had given me.  They then agreed it was okay.  The policy seems to be worded a little different now and I've heard others getting dinged for using Fits American Girl in the title.  Even so, a lot of pattern sellers are using 'Fits American Girl' and they don't seem to have a problem.  Their listings stay the same month after month.   Does anyone have a clear answer.....customer service can't seem to agree what is right and what is wrong.  I don't want to get a violation, but I would like to be able to compete by using the more clear wording 'Fits American Girl'.  Thank you for any insight.  My sales have dropped drastically since I removed it from my title.

Selling discussion

Apr 19, 2015 12:49:46 PM PT

Browse & Manipulate Policy

I found this mystery company name in my Site Preferences under "Third-Party Authorizations" heading.


Who the bleep are they?  I don't even know who they are, and yet eBay, in its infinite wisdom, decided on its own that I had "authorized" them to do SOMETHING for me... I'm not even sure what, but it almost certainly involves separating me from my money somehow.



P.S.   According to the info in my Site Preferences, I "authorized" this company to do whatever the bleep it does TODAY.  I have a clear recollection of ALL of my activities during this entire day, and I'm quite compleyely sure that at no time during this day did I give ANY kind of authorization to ANY party to do anything... other than my implicit authorization to eBay to list my item(s) for sale for me.


Obviously, somebody is trying to sneak something by me, and I don't like it.  Not one bit.

Selling discussion

Hello guys!This is my first internet shopping and I'm inexperienced so please help me


I paid for the item on 17 March.And now it's 19 April and I received a message from seller yesterday.He said it has been taken 18 days on the way and it's still in normal shipping time.It's been 34 days already.Estimated delivery is 29 april.Should I wait for the estimated delivery date?But if I wait it would be 44 days.sorry for my bad english.And title of the message is 'shipping for the item x is ending on Apr-23-15.' I'm so confused.

Shipping & Returns question

Apr 18, 2015 3:06:49 PM PT

I haven't received my item!



I am a new seller on eBay, slowly making my way.

I have my own new paypal linked to eBay at the moment.


I live in the US, but I have a family member (sister's husband) in europe.

I want to inquire about an option to use his paypal account (I think it's Israeli), in order to receive payments?

The reason is his paypal account is an aged business account, and does not have any limitations - plus that would be an easy way for me to send money to him and to my sister, avoiding paypal's sending money limitations and additional fees..


I would like to know if that's legal and ok with eBay, setting up his email (or open up my own email and add to his pp account) as the receiving address on my listings? while using my regular US paypal as the linked paypal to pay fees etc? Or the only way is to stick to one paypal account on both the eBay link and the "receiving paypal" that is registered on the listings?


Couldn't find mention about this in the rules.


Thank you for clearing that up,


Jonathan B

Selling discussion

So I achieved 748 positive transactions over a 10+ year period without any negatives.. then one bozy decides to be crazy and give me an unreasonable negative. Now my 100% positive is down to 99.10. 

10+ Years of flawless service.. down the drain for one bozo.

I've never really looked at how they compute it since up until now I haven't had much of a reason to but it seems pretty strange to me how heavy they are weighing/computing a single negative.


Yes, I know i'll recover in the next year but i'm just **bleep**.


Then there is the fact that the buyer was borderline extorting me and I spent 3 hours on the phone with ebay they they are pretty much uninterested in helping. So much for seller protections I guess.. now I get to look forward to my next email from them how they are "protecting my ebay account" by not really doing anything.


Sorry for the rant :smileyhappy:.. Just one of those days.


Selling discussion

Apr 18, 2015 8:21:43 PM PT

Feedback % calculations are pretty warped.

Canadian buyer, bought $6.50 item, shipping was $7.00. She says the package shows delivered but she never got it. I told her to contact her post office. I know I have the upper hand here, since if she files a case, the tracking number shows as delivered so I'm covered.


But what if she doesn't file a case? She's asked for a complete refund and if I say no.... then she could just leave NEG FB and slam DSRs.... without ever filing a case. If that happens do have any recourse???


adivse, please...!


Selling discussion

I've had two APO / FPO orders and both of them have been majorly delayed and each has resulted in cases being opened. 

The last one finally got delivered litterly five minutes before I was about to refund them, and this one it looks like almost 99% sure I will need to refund since it has been delayed over a month.


It's not like I want to decriminate to service members but it looks like either usps or the military or a combination of them both don't do a good job completing the delivery and i'm the one paying for it in both real cash and DSR defects.


It's also not like ebay or the buyers are adjusting expecations for that fact either. Ebay freaking advertises that my packages will be delivered in 4 days, which is a wild over-estimate since first class normally can take up to 9 days and only 4-5 days in the best circumstances.


So anyways i'm wondering what other people have experienced.



Selling discussion

Thursday I had an auction end.  After 3+ days have passed, the buyer finally replied to my private message telling me that he'll pay this Thursday, a week after the auction is over.  It's just a $20 winning bid.  And by Ebay rules, I'm really stuck just having to accept his slowness in paying.  I could write him and tell him I need payment now or file an unpaid item case, but that's likely just going to **bleep** him off and maybe get me a neg feedback.


Here's where Ebay needs to add an option for sellers.  If a buyer doesn't pay in 4 days (or some amount of time), we ought to be able to just skip filing an unpaid item case and just cancel the sale, give the buyer a neg feedback and relist.  That's what I'd prefer to do, but waiting until Thursday for him to eventually pay is actually an easier route than filing the unpaid item case.


Can I just cancel the sale myself without having to file any case or get him to agree to the cancelation?  It's my understanding that only the buyer can request to cancel an auction.

Selling discussion

Apr 19, 2015 9:51:07 PM PT

A buyer who takes forever to pay

What do you think about this? this is a post folowing a post 4/15 & 4/16. My first post told of how my PO clerk told me he would not accept any more packages from me because he was not getting credit for them. He wanted me to change my ship from zip. After much issue i succeded in doing this and posted solution for others. That day he told me he would take these next four packages but no more. So i left them. I got issues fixed for him and shipped another package that he had blocked letting him know the issue was fixed. I have a neg reveiw from a buyer now for a smashed item. 4/17 This was one of four shipped. Now today 4/18 I see another shipping ( tracking statement) Visably damaged /delivered. So I am waiting for the next negative reveiw from this buyer. so thats two out of four with damage. The first buyer claimed it was not packed well. her photos revealed that materials from the top and bottom of the box were missing. I refunded her and got the neg reveiw. She claims no visable proof of damage and I packed incorrectly. The next damaged USPS posts on tracking visable damage and delivers item.

I was calm with this carrier he was frustrated because he had been requesting me to fix his issue for several months. He was so angry II predicted to CS that this could happen. It did. Its 2:smileysurprised:oam Sunday and I cant sleep. Worried about the buyer opening a case. I emailed her and breifly explained  but that may have been more damage than good. CS and first buyer had no empathy for this. I did have lots of great reveiws of how I packed perfectly but that does not matter. You are only as good as your last sells. So I think after months of working hard to be a top rated seller and becoming one with excellent customer service reveiws I am ruined. Waiting for the rest of the fall out. What do you think? Please be kind. I am upset. I cant say anything to this man because if I do I will suffer more injury . I believe this because I know how hard I worked to pack my items safely. Its a puzzle that has evidence but no proof. Im sure he is sleeping well tonight.Im going to try to get the reveiw removed based on this new information posted by USPS tracking (the package delivered visably damaged)

Shipping & Returns discussion

Apr 18, 2015 11:20:30 PM PT

What do you think?

So, there was a pair of shorts listed at $7.99 with $5.85 shipping and best offer. I offered $10.00 with free shipping and they accepted...but they invoiced me with the $10.00 charge for item plus $3.87 shipping. I have been messaged them about it throughout the day today and am being ignored...what do i do?

Bidding & Buying discussion

Apr 19, 2015 6:14:33 PM PT

Best offer accepted - seller not doing it

I've had enough of them to where I should fully understand the rules, but...


I just had another one....with less than 12 hours left on the auction.


The bid was made yesterday...I got a message from the bidder that wanted to cancel. :"I am sorry to have to tell you this, but I am retracting my bid on your item because something has come up, that I have to retract my bid. please forgive me."


I wrote back and said..."No problem, but I haven't seen your retraction." No reply from them.


Then, I remembered there's timing rules of a retraction.

Listing ends in less than 12 hours 

Yes, but only if you retract the bid within one hour of placing it.

When you retract the bid, we remove only your most recent bid. Bids you placed prior to the last 12 hours of the listing are not removed.



What if I can't retract a bid?

If you can't retract a bid, you can contact the seller to request that your bid be canceled. The decision to cancel a bid is up to the seller.


After not hearing from him, again, for 45 minutes...I went ahead and cancelled them FOR him...and, he'd bid quite a bit on the item. Cancelling his bid took it right back to the starting price.


The bidder had auto bid a max., that hadn't been reached & he was still showing as the winning bidder. The bid that got cancelled was his max. bid made  Apr-18-15 11:34:44 PDT. He contacted me at  7:00 AM PDT, this morning. I cancelled it at 10:45 AM EST...45 minutes after I'd first heard from him.


The rules can be a little confusing...if ya don't pay attention to the time left and the last bid. 


Never have I cancelled a bid for anything I've bid on...so, here's my 2 questions.


Can a bidder retract their bid right up until the few seconds of the auction ending...w/o needing to contact the seller?


What would be the reason the bidder can't cancel their own bid?


(I haven't had my coffee for the day...mebbe that's cause for my confusion?) :smileytongue:

Bidding & Buying discussion

Apr 19, 2015 8:30:34 AM PT

bid retraction policy question....




  It literally sold  for  50 cents  .   Buyer  waited  almost 2 months  to open the case I  assume  he is telling the truth  as  it hardly seems  worth the aggravation  of scamming me  for  50 cents after  all this time.  Buyer  is  in Russia


 I would like to refund  and  not get a defect   over  50 cents   .   What  are my  odds ? 




Selling discussion

Buying & Selling Basics question

Seller refused to work with me to resolve the problem, then ignored my latest contact.  Now my warning to other buyers has been removed.  I do not take leaving a negative and the impact it may cause a buyer lightly.  I thought long and hard about it and determined it needed to be done.  I waited a couple weeks, so this was calm, rational, factual only.  This was not some heat of the moment, flaming FB.

My Account question

After the item was shipped, the buyer contacted me claiming to have been hacked and that the shipping address was not hers, demanding a refund when she would also be receiving the item. When caught in her lie (I did a reverse address search and found she lived at that address), she threatened to reject the package and demanded a refund. The ad clearly stated returns were not accepted, the buyer simply changed her mind and admitted as such. Now the buyer has filed a return request saying that the item is "not as described" and lied in the description (says it looks like a fake phone, even though it is a brand new unopened phone in the box), and it says that I would be charged for the return shipping. The item was brand new and unopened. Our Ebay message history will show her lying about being hacked, and then asking for a refund because she changed her mind before she even received the item.  Now she is lying about item not as described...yet everything I read online shows sellers losing cases like this.   If Ebay rules in her favor, I will cease Ebay activity on all of my accounts that I have had for over a decade. This is an abhorrent abuse of the money back guarantee program.


Who will Ebay decide in favor of?  I am afraid she has opened the package and I won't be able to sell it as new if I accept the return, and I also refuse to pay for shipping again.

Shipping & Returns question

Can someone please give me some info about my Watts 9" tall pitcher?
Anything will help.
I'm having trouble selling this item. I have raised the price, lowered the price etc...
Thank you!

Collectibles & Art discussion

About buyer reveiws. ebay says dont worry about reveiws. every one gets them even if you did your best. Refunded your buyer ,so forth. then says, all the big companies get them .It is just buyers veiw of transaction. In the mean time you know you will loose your discounts if somethin beyond your controll is happing such as a shipping problem. Items delivered damaged. Here is the thing eBay. The large companiies dont have to look at the reveiws everyday in their selling pages. We do . Its a slap in the face.They dont care they can afford to lose business from unfair reveiws. Here is two weeks notice. Not posting any more listings. You did not listen. I did my best .here is your public reveiw. You folks have  zero common sense. Congats , I wont be needing my discounts. This is my two weeks notice. thank you for the oppourtunity i made the best of it. Love the garbage you pulled this morning. Now i know the truth. Im not staring at your dash board praying I get a fair shake any more. Peace out.

Selling discussion

Apr 19, 2015 9:14:30 PM PT

About buyer reveiws?

I have been listing my product for too low of a price, and I am still lucky to get a sale. Between shipping, $2.69, Ebay fees, and PayPal I don't know how long I can last on ebay. It seems noone wants to pay for shipping!

Selling question

Hi, is it OK

for inserting sample positive feedbacks in Item Description/ text of listing...


I have seen a few Artists who do this...I was not sure if it's against eBay decorum to post a few feedback samples, I was thinking of using 6. Thank's for the replies.

Selling discussion

I've printed hundreds of shipping labels on ebay & never had this happen before. I purchase the postage, but when the postage label is displayed, it only shows the top half. I've tried it several times with different items but it keeps doing it & I have to apply for a refund. Anyone know wwhat the problem is or how to fix it? Thanks.

Selling discussion

This item, listed on another selling account.  It's been there several days now, so this is not a delay issue.




When I search for it using this combo of title keywords ("victoria secret pink aloha beaches sports bra") I do not see my listing in search results.  Nor can I make it show up by adding or subtracting some of the keywords in the title.


When I search for it using ALL the words in the title it does show up in results.


Can someone please try this same search, and tell me what happens for you?

Selling discussion

I'm pretty new to eBay been only sold a few stuff before, and I've come to find out that there's a lot of fees that take place.


With all the fees that eBay has to offer, just wondering if anyone else feels the same way about it, if it's even worth selling on eBay.


I mean the fees are ridiculous, not only is there a fee on every item you sell from eBay, but there's a fee on PayPal where you get paid. To top that off, you get invoiced every month.


Here's how it looks for me:





Listed    3
Will sell    0
Bids    0
Amount    $0.00
Sold (last 31 days)
Listed    19
Sold    21
Amount    $55.58
Payments (last 31 days)
Not received
Total sales:




So above is the eBay fees I presume.


most of my items Im selling are from $1.99 - $2.99, and they're e-mail delivery, so I do not have to ship, if I had to ship I wouldn't be making any money and end up losing it. So I don't understand why there are even items on eBay that cost that much and offer free shipping.



Now for the PayPal fees

$50.59(After eBay fees) was sent to my PayPal each individual ranging from $1.99 - $2.99 but after the fees, they ended to be $1.61 and $2.60 for each item.


The total that I recieved was $37.45 which is still pending since I'm not a valid eBay seller just yet.



And it's not over yet, for all my listings I have to pay a $5.56 invoice fee at the end of the month, as well as I've already paid $2.00 invoice for last month since that is when I started to list something, even though that item never sold.




This is mind boggoling how much cash you're losing and how much fees there are on eBay. I don't understand how anyone can make much money, I get the idea that if you're a big store and you're selling items that cost hunderds of dollars you can make money then, because you aren't paying for the rent and utility cost that a store building may take, as well as you don't have to be advertisting.



So in theory, eBay is made for bigger stores, how can little starting business make any money on here? And is it really worth it?




Getting Started discussion

Apr 19, 2015 1:50:13 PM PT

Is it worth selling

Hello everyone


I have %97,4 positive feedbacks. I just want to ask if i shop on eBay and got positive feedbacks. Raising my positive feedbacks percentage with buying something can effect my shop? I was %100 1 week ago one of my customer has left 2 negative feedbacks and my selling decreased.  


Thank you



Selling question

Apr 19, 2015 3:42:44 AM PT

Raising Feedback

I have a couple....both husband and wife purchased an item each from me....both paid ....but I can't seem to find a way to print one label for the two items going to same address....Can anyone help please

Shipping & Returns discussion

Apr 19, 2015 6:50:07 PM PT

Need help printing label....plz....

I have a customer that left a negative feedback and say it was a mystake and is willing to correct it but do not know how, can any one please let me know how to proced at this point

Thank you for your help


Selling question

How do I always get outbid by a 1.00 on my high bids when no body is supposed to no what my high bid is. It is almost like they know what I bid. Any help with bidding please, Thank You

Bidding & Buying question

ebay refunded me because the seller didn't answer my request for return in time now seller requesting i return the jeans to her, is that even allowed.

Buying & Selling Basics question

Apr 19, 2015 2:45:27 PM PT

seller requesting return

Could someone recomend a price list for me that covers baseball football basketball hockey and non sport cards? Its OK if I have to buy diffent books. I just wasted $10 being scammed on the last Becket issue which is not a vintage card price list. I wish someone on here would of told me and I would have saved $10...

Sports Cards, Memorabilia & Fan Shop discussion

Apr 18, 2015 7:07:18 PM PT

Price list

I was bidding for an item and I found out that the seller used another account to inflate the price, so I do not want to buy it anymore. But I accidentally paid for it when paying for another order. I asked the seller to cancel the order and he/she said I can only received partial refund of 3/4. Is there anyway I can receive all my money back because the seller has not shipped it?

Shipping & Returns question

Apr 19, 2015 3:38:49 PM PT

The seller offers 3/4 refund for item

Has anyone else ever returned an item using eBays shipping labels and had the package status get to "Picked Up and Processed by Agent" and then stop? its been 11 days (April 7) since it has been updated so I assume at this point something must have happened? Has anyone else ever had this happen and then have it resolve itself after a period of a few weeks? I think at this point I should be concerned if it got lost or something.

Shipping & Returns discussion

Went to a local thrift store today, bought a few boxes lot of already put together stuff (as done on a regular basis). However, at the bottom of one bounty box, I found a set of military dog-tags, belonging to a Marine, S. Anderson, Jr.  I am sure these might belong to someone or have a keepsake value to a relative.  I'd like to do the right thing and return them to you. If you can ID at least some of the info further (SSN, blood type, religion, etc.), PM me please.


Otherwise, if you are recent military, and I otherwise don't get anyone to claim them, how might I find this person and/or who/where to turn them over?  With ID theft on the up, I don't want to be responsible for the possible miss-use of then man's SSN and such. I'm sure the thrift store donation must have been in error.



Bidding & Buying question

I have an "best offer" on an item that is listed with free shipping.  In the accept, counter, or decline seller window this statement appears: "Shipping is not included in the offer price," and this has me confused. I read it to mean the shipping will be added to the offer price and not incuded for free.  Am I misinterpreting this statemment?  Do I still include shipping for free for the lower offer or does the lower offer negate the free shipping?  If the free shipping is not applicable to best offers is that made clear when the buyer submits the offer? Thanks for your answers

Selling question

Apr 19, 2015 12:06:34 PM PT

Best Offer --shipping detail change?

I've been selling here for awhile now this is the first time I've gotten a zero feedback buyer. The auction is still going on it doesn't end till tomorrow. This zero feedback buyer keeps messaging me somewhat odd questions. First they asked me if I could ship out the package to the "normal" post office cause they're donating the clothes to charity. Which I've explained to them it says on the listing that it is USPS which is the "normal" post office. Then it gets kind of weird...they messaged me saying they cannot pay till Monday cause their using their sister's PayPal & she won't be there till Monday...but 1) they haven't even bidded for the item yet 2) the auction doesn't end till Monday night. So I thought that was unusual. I explained that the auction hasn't ended yet. They apologized & made a bid on the item then asked me what the weight of the package was. Even in the messages they send they have really bad grammar and spelling mistakes. I'm just getting bad vibes from this buyer...I have a feeling if they win that they will not pay. I'm not sure what to do....

Selling question

Why do am I seeing a (0) beside the persons feedback score whom clearly have a positive feedback scores?

For example when I go to "My EBAY" and see that someone has bid on my item, I can see that they have either a high or low feedback score, however when I actually click to open up my auction and look at the top the page to see the person's name that left the bid I noticed that their feedback score is (0) beside their name when in reality they actually have several feedbacks. Is this a glitch in the system? Am I the only one that has notice this lately or has this happened to anyone else?

Bidding & Buying question

dear all they ask for cell phone number in usa for registration but i don't have one what i should do?Because I using shipping agent located in USA they don’t have cellphone number, they have only land line.

My Account question

Apr 20, 2015 5:24:45 PM PT

about my registration

Is there a name given to this style or technique executed on this sterling bracelet clasp? There are tiny dots and wire formes to make a scrolling design. It looks to have been meticulously laid and soldered onto the silver.

Thanks for your help!


Jewelry & Gemstones discussion