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Hello, I have another piece of crystal hobnail that I need some help with. I purchased this at the same time I got a Hobbs Hobnail Decanter which was identified for me here. However, from that same lot I got a couple of Anchor Hocking Hobnail pieces that were recently ID'd.

 

This heart shaped dish appears to be much better quality than the Anchor Hocking. It measures about 6 x 6 x 1 3/4 inches deep. The hobnails, while on the pointy side, aren't as pointy as the AH. And on the bottom they seem rounder, I'm pretty sure ot Fenton either. Any thoughts would be greatly appreciated.

 

Joanne

 

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Pottery, Glass & Porcelain discussion

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Getting Started question

Mar 26, 2015 5:06:24 PM PT

PP-003-733-793-912

Hello all

 

Just recently I had an unpleasant dealing with member who purchased my item 271777084429 Breviile hemipshere mini blender

 

Upon recieving the item the buyer claimed it was not working. I told him that thats impossible because the item was tested 3 times prior to listing it. Once before thoroughly cleaning it then once after cleaning it then it was tested again before boxing it


I told the buyer to try to reset it and something might have happened in shipping, It could have been dropped but according to this member the box shows no damage. I knew that theres no way that this blender would just quit working.

 

He filed for a return request and me being an honest seller accepted the return so that I can inspect this item and make sure nothing was replaced and altered for it not to work

 

He claimed that he took it to an appliance guy and was told that the jar on those originally came in plastic, That statement alone made me sure about my doubt that this guy is pulling a fast one on me. I know for a fact that the blender came originally with a glass jar because it was bought brand new with a glass jar. Hes making it sound that the jar was replaced and it had to be wiggled for it to work. Thats his second lie right there

 

Got the item today and the first thing I noticed was the 3 big dents on the nice brush chrome base, that wasnt my concern at that point, I immidiately plugged it in and sure enough as I expected it is working. Turned the jar in every position (handle facing me , on the back and on both side) and worked every time I turn the knob. Left it off plugged in for 10 mins came back and turned it on, Its working flawlessly.did this 4 times and never fialed to work (again as I expected)

 

Inspected the whole blender and another thing that I noticed was the jar has moisture inside and has a sour smell, I know for a fact that this blender jar smells like Dawn dishwashing soap because Im the one that washed and air dried it before listing. I can guarantee that this blender was used by him or somebody in their household.

 

Ebay now wants me to refund him because I accepted the return. I told ebay I accepted the return so that I can inspect this blender , Itll be kinda hard to prove that its working properly if its not in my hands

 

This member got away with this kind of dishonesty once before and if you check his feedback that was left by a seller it states on there that this buyer was refunded by the seller and returned the wrong item.  

 

Does ebay really let crooks like this member do business on here? It is outrageous. First this buyer already lied about the item not working then on top of that ruined a very nice blender

 

Sad part is ebay is favoring this crook. I was told that because I accepted the return I have to refund him once the item is delivered. 

 

This member knows I dont take returns unless the item is not as described but to me both his scamming ways failed. The blender is working Flawlessly. We are honest people and would not sell items that doesnt work and if for some reason it is not working upon arrival and was retuned in the same condition it was in we dont have any problem giving refund

 

Any help or advice to this matter is greatly appreciated and Thank in advance

 

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Shipping & Returns question

Mar 27, 2015 4:05:32 PM PT

What to do with a dishonest buyer

Can anyone offer any information on this encased trinket dish? Any idea what the bowl is made of or what the markings on the bottom mean? The rim measures 4.25" diameter. Is there any better way to describe it? Thanks!

 

 

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Collectibles & Art discussion

I have these 2 pieces that I purchased at different times. I thought they were both bases for a punch bowl. While photographing them, I started thinking that they may be the same pattern? I've looked through a book I have and online and can't figure it out. Any help will be greatly appreciated, Joanne

 

Punch Bowl Base?

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Base or Vase?

 

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Pottery, Glass & Porcelain discussion

Mar 27, 2015 4:00:23 AM PT

Glass - EAPG Pattern Help, please

Recently I got a message from a buyer asking for a return

 

I accepted the return.  Even covering the return shipping.  Please bear in mind the buyer it was the buyer's mistake.  Nothing to do with the motherboard I was selling.

 

I just noticed a "Return Requests: items not as described" in my seller dashboard.  I called up eBay and asked why I am being punished?  Since the return was due to buyers fault.

 

eBay CS told the very fact the buyer had to return the item means I am I at fault.  It doesn't necessarily have to be "items not as described".  If the buyer requests a return for any reason, I will get a point in the "Return Requests: items not as described".

 

I asked the genuine to please read the message the buyer sent me.  It clearly stated he got the wrong item and apologized.  Still the genuine at eBay refused to removed the defect point in my seller dashboard.  He said there's nothing he can do.

 

Is this eBay logic??? 

Selling discussion

Mar 26, 2015 5:42:08 PM PT

Can someone please explain eBay's logic????

What is currently going on with ebay??? All of the relist item descriptions are showing up in code! OVER IT!

Selling discussion

This is happening right now and still not resolved!!

 

I have sent an $150 item with signature that shows it arrived and have been signed by the buyer. (Delivered Mar-09-15, 11:21 AM, AUSTIN, TX 78753) .The buyer STILL opened a INR case against me on March 20th, which is 5 days after the date USPS recorded delivered date.I have provided all those details in the case page on March 20th, and since the buyer didn't replied back to me. I have read somewhere on this forum that if the buyer do not reply or close the case after 30 days, I can do it myself to have it resolved in my favor. However, having $150 blocked on PayPal for a month isn't really something I am looking forward to have at the moment.

 

When calling Ebay to try to see if they could close the case for me, since I have all the hard evidence that this was delivered/signed for, they just told me to wait and that they cannot help me at this time, and that the buyer has to close the case, or escalate it to Ebay resolution center. Only that moment they said "there is a chance I can win this case in my favor". A chance ??? I have sent the item WITH tracking AND signature, and have all USPS proof of delivery and signature (which I paid extra for at the time of shipping). Now, not only I have my money put on hold on PayPal, but will also get a defect on my account because of this opened case, AND "may" have a chance to loose that case and see this scammer get refunded ?????

 

This super ridiculous, like class action lawsuit ridiculous. :catmad:

 

I do not know if it's allowed or not, but in case this helps other seller, the buyer Ebay name is "avgeneral" He is already blocked on my side.

 

Now doing the waiting game with this buyer, and see what will happen next.

Selling discussion

Im writing because I have been on the phone to way to many support helpers that were no help, because they didn't understand what I was talking about.  My question is how do we stop sellers from listing Magazines being shipped Media Rate? They can not be shipped media rate. It is making it hard for others like myself that want to sell magazines but cant compete with sellers using a shipping rate that is not legal via USPS.  PLEASE look into what can be shipped MEDIA RATE, magazines are not one. Then tell me how its fair that they are getting away with it. 

Shipping & Returns discussion

Mar 25, 2015 2:46:20 PM PT

Magazines Shipped Media Rate

ebay now allows buyers to brag about winning ebay money back cases with negative feedback. This on top of the fact that ebay does not refund listing or final value fees on cases it decides makes it crystal clear that ebays only concern is its own profits.

My Account discussion

The new fee system that ebay will begin April 1st is just another way of attempting to get more $$ from the Sellers.

 

They want Sellers to open 'Stores' which will cost about $16.  That's a lot when you nickle and dime it with small sales.

You'll be allowed 20 FREE auctions, and each auction thereafter will cost .20-.25cents to list.  Listing fee will only be refunded if your item sells.

 

What's the incentive to relist unsold items, they've already cost you the entry fee. Odds aren't good it'll ever sell.

 

Some of us can only do ebay part time, after our daily 9-5 jobs.  

 

Any thoughts?

Selling discussion

I bought a bag of coffee as this was the only place I could find it (Starbucks 2014 Christmas blend)  the day I got it I filed for a full return - I am sure I will be ruled against - but I want to say that had the seller listed the item as she did another item - with "Sellers notes" then I would have seen that it had been opened...but to hide it behind "see full item description" is deceptive!!!!  Even if she had listed it as "New Other" I would have been clued in that something was different!!!!

 

Yes, my bad for not once but 3 times not seeing that box (had I and clicked on it I would have seen then that it was opened and I would NEVER have purchased it!!!!)  The description said "New, unopened and unused".  Today when I discovered the "view full item description" box and clicked on it a window opened saying the coffee had been opeend at the Starbuks and closed and was meant as a gift.   How am I to know that the item was bought for a gift and not received as a gift by the seller.  This is just so wrong!!!!!  Thanks for listening - just had to get this off my chest!!

Bidding & Buying discussion

Mar 26, 2015 8:08:43 AM PT

Full Disclosure on items

I made a purchase for $38, it shows that the item was sold for $48.  I think this may be a scheme for eBay to make for money on listing.  They tell you to look at "sold" listings when listing your own stuff to get an idea of what things are selling for.  Could this be a way for eBay to make you overprice and have to relist?  Now with this no more relisting for free, it seems we're being scammed by eBay.....anyone else notice this going on?  Very sneaky....

Bidding & Buying question

I won a shirt last night and was the only to bid when it first started, after I won I contacted the seller and asked for a cancellation then tells me he will give me a strike if I don't agree to pay?

Payments question

Mar 26, 2015 11:48:10 AM PT

Seller is being mean?

If i make an offer, and he makes a counter offer, then I counter offer and he hasnt responded  and i realized that i would rather just take his offer, can i retract my recent counter offer to take his first counter offer to my first offer?

Bidding & Buying discussion

Mar 25, 2015 9:04:48 PM PT

If I make an offer....

A BIDDER DID NT PAY ON HER WINNING. ITs BEEN 5 DAYS. I SENT 2 EMAILS, NO REPLY. I AM UNABLE TO BLOCK HER...THE USER ID IS INVALID...HELP!!!

Bidding & Buying discussion

Mar 26, 2015 12:40:40 PM PT

Bidder with FAKE/INVALID user ID

my listing clearly state no returns unless I foul up description or miss a flaw. I have a return request because they changed their mind. I have been off a few years and rules are changed, can ebay MAKE me refund this? freeze paypal or just pay them direct? just wondering as it seems sellers have few rights.

Shipping & Returns discussion

Mar 26, 2015 9:05:33 AM PT

return request dilema

I recently made a purchase from a seller where the item arrived with a fair amount of damage even though the box was intact.  Items were loose inside the box and must have been damaged as they bounced around.

 

I contacted the seller once by email and got a response that even though it arrived damaged I should be happy for having gotten a deal (I didn't).  From that point on, seller was non-responsive.

 

eBay stepped in with Buyer Protection and handled a not-as-described return, which went smoothly.  I felt I was generous in leaving neutral feedback noting that the seller was unreponsive but that I was refunded.

 

I see my feeback was removed as part of eBay's defect removal policy even though it didn't qualify under any of the terms listed here: http://pages.ebay.com/help/policies/defect-removal.html

 

Pretty unusual, and it makes me look like the bad guy even though I was not at fault, and future buyers obviously won't see it.  Anyone have any experience with something like this?

Shipping & Returns question

I purchased a plain regular dress shirt at Sears (not a luxury brand) a few years ago never wore it.  I am now selling it at auction starting at 20% less than what I paid for it.  The original price tag included the price with no alterations on the tag is still on the shirt.  Since I want to sell the shirt as NOS is it smart to display what I paid for it?  I want to present it as a never worn item and displaying the orignal unaltered tag makes a convincing case in my mind.  I did not know if it is better to display the tag in it's unaltered condition or should I rip the price portion off of it so the original purchse price is not displayed.  I think there is no harm in displaying the original tag unaltered since I am selling it for less than what I paid for it.  I highly doubt I will get more than the opening price of $10.50 for a size 16. I appreciate your comments.  Thanks.

Selling discussion

I recently won an auction on a designer handbag for about $1300(it's about $2100 in retail store). However, the seller told me that she was helping her friend to sell that handbag since she doesnt have an ebay account. When she got that bag to ship out this afternoon and looked at the bag it doesnt feel right to her. She said she works in the luxury business and was pretty confident that the bag is not authentic... So... in order to keep her good population, she wants to give me a full refund... Should I just let her cancel the order? Is it possible that she just lied to me because the auction price is too low? Any suggestion to deal with this kind of case? Thank you

Bidding & Buying question

Good morning!

I had a buyer buy a pattern. She then wrote and asked what a combined shipping would be if she added another pattern. I sent her the information. She then wrote saying "I used add to cart. Please hurry before someone bids on my item." I only show the original pattern purchase. Where do I find the "add to cart" and how do I send an invoice with her combined shipping when I do? Never had this come up, and my seach for information doesn't help me in this situation, and I don't want her to loose her purchase while I hunt around.

 

Will appreciate help.

 

Thanks in advance.

Shipping & Returns discussion

When I have orders on Sunday like this one was, I usually ship in the afternoon the NEXT day so if there are more orders I can take them to the post at the same time. What the buyer did was pay and then, ask to ship to their P.O. Box. because eBay had "defaulted to their FexEx" address.I told them I couldn't but they could cancel if they couldn't accept it at their "FexEx" addy. I waited as long as I could for them to respond, but time was almost up for the "1 business day shipping" period. So I went ahead and cancelled. Today I am looking and I see it affected my DSR "Dashboard". SO what and why did they DIS me. I was just trying to get things done within the "One business day" shipping period and now it is "MY FAULT?" WHere do we get to post feedback rating for eBay? It is something eBay needs. Is eBay a member of the B.B.B.?

Where is the POST button? **bleep** eBay? **bleep**?

 

 

 

Selling discussion

I just got an email from ebay that I had made top rated seller status. I kept all of my listings this winter to a two day handling time for me because of the blizzards, but got them all out in the one day handling time anyway. My question is if I go change me listings to 1 day handling( spring is coming!), will that give me the final fee discount? I already do the required return status. It can't be that easy?

Selling discussion

Mar 26, 2015 7:06:04 AM PT

Top rated seller question

I recently purchased a $75+ fragrance on ebay.  The seller did not call out in the listing that the item was actually a hybrid product, a discontinued item that is essentially an all-in-one home fragrance / skin fragrance.  For fragrance afficianados here, it's a Jo Malone product  called"Blue Agava & Cacao Living Cologne".   Her listing was technically honest but for those of us unfamilar with this obscure product, it is VERY easy to presume that this is the standard cologne, just in a much larger size. 

 

I did NOT realize that this was not the standard cologne. My problem is that it smells NOTHING like the other items in this same fragrance e.g., cologne, candles etc. etc., all of which I've purchased in the past.   In fact, until i did my post-purchase research, to understand what I had purchased, I had presumed that it was counterfeit - since it truly smells nothing like the fragrance that I know and love AND, I wouldn't even describe the scent as pleasant - certanly nothing that i would ever choose to smell like.  The seller contends that it's a "lovely scent" and simply "lighter" than the standard cologne.  IF this were the case, I would simply chalk this up to experience and move-on...but it truly smells NOTHING like the fragrance that I love.

 

So, I initially opened a request to return with the seller, stating that the listing was innacurate...the seller fired back that it was certainly not a fake, and that she would definitely not accept returns.  She then opened a case, that was seemingly instantaneously decided in her favor...VERY frustratrating since I didn't even get a chance to share my side.  I appealed the ebay decision BUT since I really didn't have any new info to share, it hasn't been overturned.  The rep said that she could again politely request that the seller accept a return...I never heard back from ebay and have zero hope that the seller will change her tune.

 

It's especially frustratating knowing that I have no use whatsoever for the pricey product...of course, I could very hippocritically try to re-sell it on Ebay...in hopes that ebay will then side with me when the would-be buyer opens a case.  :smileysad:  

 

I've been on ebay for nearly 15 years and this is easily my most frustrating experience...I paid via PayPal...is there any point in contesting the payment with my credit card company (Visa)??  Is there any other recourse??

 

Thanks in advance for any thoughts...

 

Shipping & Returns discussion

Why oh why can't I see weather an auction is private or not after I sign in???  Check out the pic I included, identical listing, one on the left is before I sign in, the right one is after I sign in. Notice the listing pic changes size also, weird no?

 

This problem popped up within the last year or so, ebay changed it for some mysterious reason. So I'm searching thru listings, click on an ad and right at the top of the sellers listing is a white bar which states "This is a private listing. Sign in to view your status or learn more about private listings." BUT, once I sign in to my account, it is gone. Not just in this ad, in every listing that I view as long as I'm signed in. The bar disappears and I have no idea weather auctions are private or not?? Try it yourself and let me know if it happens to you. Find a few private listings, save the links, sign in and watch the private listing indicator magically disappear. 

 

Before you respond with - "then just don't sign in" - We need to sign in to watch items and I need to sign in to see the many auctions only available for U.S. buyers. I'm Canadian with a U.S. shipping/ebay address so I have access to way more auctions and avoid unbelievable shipping rip offs even tho I live 1 hour from the USofA. 

you may also answer- "then just check their feedback and see if their older listings were private" - nope, many sellers sell thru private and non private auctions depending on the item so this method would not be dependable. + this extra step would be a PITA

 

Hiding the fact that an auction is private is unfair to sellers because they can increase sales by selling to people who may or may not want to buy from a private auction depending on the item. If I am selling an item that I believe would receive more bids if it were private, I now have to put "private listing" in the sub title to let people know and that costs me money! This is also unfair to buyers who want to buy an item from a private auction or those who want to buy from a non private auction to ensure there is no shill bidding.

 

Let's give ebay the benifit of the doubt and say this is a coding mistake, intentional or not it needs to be fixed asap IMO!

Bidding & Buying discussion

I have a negative feedback and had a defect to go with it.

 

The defect is gone, but the feedback is still showing as "within 12 months"

 

The defect for the transaction had three reasons for the defect: SNAD dispute, negative FB and low DSR for As Described.

 

The defect for the transaction is gone, and all three triggers are showing as gone, even the one for negative FB(even though the neg is less than a year old).

 

I thought the defect would stick until the neg aged off, but that's not seeming to be the case.

 

The SNAD case was opened before the neg was left.  Since the case was the first trigger of the defect, are all aspects of the defect gone now because the case aged off?

Or, in other words, does a defect age off at the earliest trigger or the latest trigger?

 

 

@jeff 

Selling discussion

Mar 27, 2015 1:37:20 PM PT

defect gone before negative

Good Morning!  I just posted an 'open question' to cimmunity re: bidding!

First time I've made an inquiry so I figured I would make my qustion available to as many ebay members as possible!

Quetion in 'open post' and here is the same:  how is it that I have been outbid  twice by exactly $1.00, even though  my bid 

amout was an uncommon amount:  i.e., rather than $10.00, it was $10.63?  And yet, I was out bit twice by $1.00, to the penny!

I wondering how "hidden" my max bid really is, or do some folks just spend an inordinate amout of time going through every permutation of possible highest bid until they become the highest bidder. Or are people, perhaps, just using some program or other to present them with all the possibilities.

I'm not convinced this is just a simple cooincidence!!!

Thank you all for your time!  Have a great Saturday!  Thanks again!

kg :catfrustrated::smileyfrustrated::heart:

Bidding & Buying discussion

An experienced buyer just contacted me through eBay messaging that one of the set of 5 bowls I sent him arrived broken.  He followed my instructions in the listing and on the packing slip and contacted me directly(with pictures) without opening a case.  The package was insured and since they are no longer a nesting set of 5 I wanted to refund the entire price and file an insurance claim.

 

So, since my buyer didn't open a dispute how do I avoid a defect when issueing a full refund?  Would sending him all but one penny work or is there a better way? 

Selling discussion

Mar 27, 2015 8:53:51 PM PT

Shipping damage-refund without defect?

I bought an item at 18.8.14  and it didn't arrive in reasonable time. I opened and closed a case (via resolution center) after he promised to resend the parcel again. Since then he stoped responding my messages (more than 10), although I sent him messages about other items from his web store. Ebay costumer services didn't helped due to elapsed time and keep saying "trying to contact directly with the seller is the only way". Yet, item hasn't arrived and the money wasn't returned. Pls advice

Buying & Selling Basics question

Mar 26, 2015 6:10:54 AM PT

When eBay's policy doesn't support my case

Bought a vase, item description was:  Tamara Aladin´s design and Riihimäki Glass Factory product. I paid via PayPall.

 

I told about my purchase to my glass collector friends. They seriously doubted announced origin when they saw the picture of the vase. I asked about the vase on design glass forum and I was told the vase isn´t known in Aladin´s well documented production. I´ve made an inquiry to Riihimäki Glass Museum and I hope I´ll get answer soon.

 

 

I contacted the seller right away and told he what I had learned about the vase. The seller answered: "This is how it was sold to me and I have no reason to doubt the dealer who sold it to me.I am not an expert and I have no way of being 100% on the origin.
If you had any doubts you should say before bidding ,it is a lovely vase and I hope you will be pleased with it."

 

Seller hasn´t given me feedback. 

 

Is there such a culture on eBay, that for leaving negative feedback one will get negative feedback on return? They are called "revenge negative feedback".  In some auction sites that happens and therefore it´s not wise to give anyone negative feedback even if being cheated. 

 

As a new seller I must avoid negative feedback. 

 

 

Buying & Selling Basics question

Mar 27, 2015 10:24:23 AM PT

Is it unwise to leave negative feedback?

I bought a 2 pound item.  Paid $6 flat rate shipping (listed as "Standard" shipping in listing).  Seller shipped Priority Mail, 2 pound rate.

 

Item is not as described, seller accepted return request, out pops a First Class Return Service label.

 

Just curious if there's a glitch with return labels or if anyone knows why this happened. 

 

I guess I'll be spending my morning on the line with ebay getting the label switched up.

Selling discussion

It wasn't working on the 27th and I still can't get it to work. I can't list anything or revise what I already have for sale. 

Technical Issues discussion

This bid is on an item that I relisted because the last winning bidder never paid. That bidder also had a very low feedback but multiple years membership. Anyone had this experience?

Selling discussion

I bought just recently a coin silver American spoon by a scarce maker, and I paid a lot for it, considering that it was a very light coin spoon which by any other maker would be $15-25. The spoon was heavily tarnished, almost black and the photos were hard to see. This is the description-

 

"The front of the bowl is a little worn from stirring, but otherwise it's just tarnished."

 

That was all that was said about the condition. Here is what I received. It is now cleaner.

There is a ripple in the bowl as if it had been caught between something, at first I thought the bowl was torn.

Do you think there is an issue, or am I overly picky.

 

 

Antiques discussion

Mar 25, 2015 10:47:24 PM PT

Silver collectors- would this bother you?

i need contact number for ebay 

Shipping & Returns discussion

Mar 27, 2015 5:10:34 PM PT

phone number

A buyer started a "didn't fit" return on an item purchased for $175. I approved the return. A week or so goes by and the buyer hasn't returned anything. I send them a message, then another week goes by. I get a message from them stating that the item just needed to be broken in and the fit is fine now, they will be keeping it etc.  I then ask them to cancel the return but no response or cancellation from this buyer and my money is still on hold with paypal due to the buyer dispute. What should I do?

Shipping & Returns question

I've had PERFECT feedback for MANY years under several different ebay User ID"s. After tens of thousands of transactions I've never had a disatisfied customer. Even the very few that did leave a negative feedback for me were eventually so overwhelmed with good customer servicel that they all changed the feedback that they had left for me. So after never having a dissatisfied customer I've recently had "selling limits" put on one of user ID's because of the defect rate. I still have perfect feedback and I still dont have a dissatisfied customer but I'm restricted to selling $200 per month.

 

You'll have trouble believing this. One of my defects was a neutral feedback for a $3.99 item. This is an exact quote: "Seller requires feedback before leaving same."

 

So what happened here is that the buyer didnt like the fact that I didnt leave Postive Feedback for him immediately after he paid for the item. The claim in his feeback ithat I'll only leave feedback after the buyer does is certainly not true.

 

I wont get too much into how goofy that feedback is but of course I certainly can't  know if he's a good buyer just because he's paid for something. He may for example, make false claims against me , try to extort money back etc... That feedback was literally left 8 months ago in July 2014. Of course I wasnt going to spend two hours on the phone back then arguing with a guy in India about it. Why would I since the defect rate didnt even exist back then? That buyer left the same feedback for several different selllers and refused to change/remove it for me. He has since written me vulgar and chaotic emails and is no longer a registered user on ebay.

 

There was  another guy who had second thoughts about a prefectly good camera part he purchsed so he opened up  the "item not as described" thing with ebay back during the time when it was about the only way for a buyer to contact a seller.. Someone else got used ca omputer thay werent happy with so I refunded all of there money. These are the extent of my crimes and I have a restricted account.

 

This is not an exaggeration: Under various names I've sold about $4 million dollar worth of stuff on ebay overr the years. When I saw the restriction on that account I did call ebay figuring that even if I just get that  one goofy feedback removed, my account will be back in good standing. So after an enormous amount of time I got to talk someone inIndia who eventually told me: That feedback cant be changed now. We can only go back 120 days!"

 

Believe it or not I didnt have the forsight back then to protect myself from a "defect policy"  that didnt exist.

The whole experience made my skin crawl so much that I just stopped selling under that name. Then a few days later I stopped selling under a few more names. I'm actually having decent luck wth another site.

 

More importantly to you ebay.. You are making less money from me and I'm sure thousands of others. All in an effort to protect my 100% extremely satisfied customers from me?

Selling discussion

I Bought an Item 15 Days ago, Seller shipped with tracking (No Insurance) Package is Stuck in sellers home state for 2 weeks. I Requested refund. (eBay says "Get What you Pay for or Get Your Money Back")  eBay Sends me email from seller Stateing hes trying to track package Down, But in the Meantime, Hes Offering me Half My money back, Saying we're "Both" Victims of Lost mail, and explains how he Lost Money on this sale.

 

eBays asking me if this offer is Acceptable to me. What happened to "Get what you pay for or..........." ?  I Replyed That I expect a Full Refund, Not Half. Is This the Norm here? If I should get this package at a later date I would Send seller his money. Am I in the wrong for wanting a Full Refund?

Buying & Selling Basics question

Mar 27, 2015 8:46:00 AM PT

Lost In Mail?

I never buy paintings but this one reminded me of my daughter when she was smaller and I was drawn to it. I can't see a signature, maybe under the frame??? It says created by On. Ruiz on the back. Are the On his first initials? I can not find anything about this painting, and hope somebody can help me figure out if it is worth selling or not. Thanks for any input. :smileyhappy:

Collectibles & Art discussion

Does anyone know of any problems selling vintage photographs from the 1960's of amateure adult models? How aboit of Polaroids? We are about to post a collection of them and before we do wanted to check and see if there are any issues we should be aware of. 

 

Any suggestions are mch appreciated. 

Selling question

why do i have no EBay bucks

My Account question

Mar 27, 2015 10:51:50 AM PT

why do I have no EBay bucks

I'd like to see an option where the seller can require a small bidding deposit on certain items.  I don't sell a lot of laptops anymore, but probably 25% of my laptops had to be relisted because of buyers that wouldn't pay. I recently listed another laptop and twice have not been paid.  It will be relisted again.  The deposit would be refundable to all losing bidders upon auction end or perhaps refunded as soon as the bidder is no longer the high bidder.  The winning bidder will have the deposit included towards his puchase, and it is not refundable, even if the winning bidder decides he no longer wants the item.  $5 seems like a reasonable amount and will require the bidder to have some skin in the game.  Like I said, it should be an option forthe seller to choose and not forced if the seller doesn't want to use it.  I might lose some potential buyers, but I will also lose some problem bidders.  I want ease of selling, not ease of relisting 3 times because of irresponsible members.

2015 Spring Seller Update discussion

Mar 26, 2015 12:52:06 PM PT

bid deposit option

Does anyone know if these are drink coasters? I got 4 in a package from marlboro. They're blue plastic. There's no card, no explanation of what they are. They don't look like they'd work very well as coasters. Thank you!

Collectibles & Art discussion

Mar 26, 2015 2:15:23 PM PT

Are these drink coasters?

Buyer "claims" they never received items and opens a case. I respond and send new items. Buyer never resopnds, I try contacting buyer several times and no response. I want Paypla to take the hold off my money. How long will ebay leave the claim open if the buyer does not respond?

Selling question

I can not transfer the dispute to a clame!What could be the problem?Seller removed from Ebay

Shipping & Returns question

Does anybody else have this problem?

 

I just got a new computer with Windows 7. I downloaded the latest fresth Turbo Lister 2 program (I was unable to retrieve any profiles from my old computer, so I was going to set it up from scratch).

 

It installed fine, but when you first start it you have to create a new user by connecting it to your ebay account. As soon as the user name and password window comes up, it fades witha spinning ball then says

 

"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution becomes available"

 

I also cannot access the options/settings tabs without setting up a new user (they're all greyed out), which I cannot do as it crashes. I can't even check for updates.

 

Now I have done two things to try and help, neither have. I went to Windows Firewall and added it as an allowed program. I right clicked on the program properties and clicked 'run as an administrator'. Neither made a difference.

 

Halp! I list alot of things and cannot IMAGINE having to add each through the webpage! I'm spoiled with the lister!

I did send a message help thru Turbo's help page, but I suspect that could take forever.

 

Thanks if anybody has any info!!

-Reb

Tools & Apps discussion

 

I don’t know much about boxing—I don’t follow it. 

 

I have this large photo of Mike Tyson.  I’m wondering who the older gentleman is on his right.  On Google Images, I found one picture of a man with Tyson who looks something like the older gentleman in this photo, but no name identifying the person.  Anyone know who he is? 

 

My thanks to all who respond.

 

 

Sports Cards, Memorabilia & Fan Shop discussion

Mar 26, 2015 9:12:21 AM PT

Anyone know who’s this guy with Tyson?

I have a couple items I sell that I can mail in a regular long envelope. I had 3 sales on them so I used my own stamps, but it's giving me a yellow flag on "transactions had tracking uploaded within handling time and validated by carrier".

 

Does anyone know if there is a way to simply print the standard .49 cent stamp with eBay so I can avoid the "penalty" of not providing tracking, etc.? I tried to change the mailing settings on the items but it wanted to charge me .96 cents. Must I pay that amount to get the label and tracking from eBay? I really would rather not because then I'd have to raise the price and I don't want to do that.

 

Help? Please??

Buying & Selling Basics discussion

Hi, looked up Har jewelry and there are a lot of rhinestone pieces and some figural. I even recognize the Chinese man! Couldn't find my little guy though. Is he suppose to represent someone? Thanks!

Jewelry & Gemstones discussion

Mar 26, 2015 9:51:27 PM PT

Who is this Har fella?

So ebay has this 5% extra ebay bucks thing going on now for only 2 days. I just purchased around 125-130$ of stuff off of ebay after activating the promotion thing and only got about 3.25 dollars in ebay bucks. Only 1 item counted and the rest did not.

It stated that all items count and there is no limit to how much you spend during this time... what is going on here, can anyone help me?

I can't find a number to contact to get ahold of ebay and none of the optons on the customer support apply to my issue.

Thanks!

Sorry if this was posted in the wrong board. But again nothing applys.

Payments question

Mar 25, 2015 4:33:04 PM PT

5% Extra Ebay Bucks Deal.

Buyer bought and paid for two coins, one fast ship, one slow.

 

Am I dumb to ship them together fast (as a courtesy) as I have no proof the 2nd ever shipped?

Shipping & Returns question

I am having a problem with the picture upload button on my selling page.

Selling question

Hello, How do I combine shipping in the Global shipping program?

 

This would be for the same buyer in Great Brittain.

 

Joe

Shipping & Returns question

how far back can I go to resubmit an item for sale

Selling question

Mar 27, 2015 8:26:06 AM PT

selling

Does anybody else have this problem?

 

I just got a new computer with Windows 7. I downloaded the latest fresth Turbo Lister 2 program (I was unable to retrieve any profiles from my old computer, so I was going to set it up from scratch).

 

It installed fine, but when you first start it you have to connect to your ebay account. As soon as the user name and password window comes up, it fades witha spinning ball then says

 

"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution becomes available"

 

I also cannot access the options/settings tabs without setting up a new user (they're all greyed out), which I cannot do as it crashes. I can't even check for updates.

 

Now I have done two things to try and help, neither have. I went to Windows Firewall and added it as an allowed program. I right clicked on the program properties and clicked 'run as an administrator'. Neither made a difference.

 

Halp! I list alot of things and cannot IMAGINE having to add each through the webpage! I'm spoiled with the lister!

I did send a message help thru Turbo's help page, but I suspect that could take forever.

 

Thanks if anybody has any info!!

-Reb

Selling discussion

how do I unlink my facebook page from my ebay seller account?

 

 

Payments question

Trying to identify the second doll from the left, standing between Midge and Barbie.  Can you help?  Only have photo, do not know markings.

Dolls discussion

 

   hi hit the first garage sale of the year yesterday and got a couple interesting early glass items

one is this covered compote with what i can only describe as a pretzel looking pattern on it

the pattern is on the lid the nob and around the bottom

  has air bubbles and getting that light purple / violet  color  to it

stands 11 3/4" to the top of the nob, 7 5/8" to the rim of the bowl and  lid is 6 1/2" across 

  have looked at a lot of compote's and  i don’t see any with this type of pattern or even the large ball with the vertical grooves  one the stem

hopping one of you glass experts can point me in the wright direction

 

the other item is a interesting pitcher still working on that looks to be a cross ground base applied handle  with a fan / block pattern  

thanks for any help

Pottery, Glass & Porcelain discussion

Hello,

 

I am looking at some hair extensions on here and am thinking about buying them for my prom.

 

I found a vendor that is offering FREE expedited shipping from china with the estimated delivery dates being between April 1-6, but when I went to ask a question in reference to the extensions, I saw the shipping say 13-25 days with expedited shipping.

 

 

Which one should I believe?

Shipping & Returns question

Mar 28, 2015 11:39:24 AM PT

Expedited shipment confusion

i send from GREECE PERFUME END THE BYER CLAIMS TO BE EMPTY PERFUME 

Selling question

Mar 28, 2015 11:17:11 AM PT

broke the perfume received...

Not sure what to do in this situation. A buyer won an auction for a set of tickets to a sports event. The tickets were not paid for, so I obviously did not ship them and now the event has passed. Is it worth it to open an unpaid item case as the tickets are no longer valid? Should I just cancel the transaction instead? I'm not sure what the correct option would be.  

 

Thanks so much!

Yolanda

Selling question

  I bought a dvd on Ebay. The seller could not find the dvd. He returned

my payment. But now I show I have one unpaid item in my active columns.

How do I get rid of this notice. I really have no unpaid items.

Shipping & Returns question

Mar 27, 2015 8:54:23 AM PT

I bought a dvd on Ebay.

Im under the 21 day hold, if i ship without tracking will I still be able to get my funds but ill just have to wait the full 21 days?

Shipping & Returns question

Mar 27, 2015 7:26:41 PM PT

What happens if i ship without tracking?

Selling question

WHat is BHFO ?

Bidding & Buying question

The subject is the message.  I can't believe how much time I have spent on this issue.

 

Thanks everyone,

Terry (frustrated)

Selling question

Was wondering what the best strategy would be when jacket and skirt (considered 'suit separates') are different sizes?  Jacket is size 14.  Skirt is size 12.  List together or list separately to attract buyers?  Thanks.

Selling question

A buyer who bought two watercolor pictures from me is now asking for a refund and to return them as

says they don't fit on her wall. l have clearly written the measurements of the framed pictures in my listings.

Do l just suck it up and let her return them and refund, at the risk of being left negative feedback or do l decline

the refund?

Shipping & Returns question

Mar 26, 2015 8:19:29 PM PT

Returns

Can blocked members still leave feedback

Selling question

Mar 27, 2015 6:29:22 PM PT

can blocked members still leave feedback

If I owe Bill Me Later money but I'm selling items on eBay. . Can Bill Me later take the money I owe them automatically out of my account since techinally I'm using Paypal?

My Account question

Mar 25, 2015 3:56:52 PM PT

Owe Bill me Later Money . . .

Do the 150 listings for the basic store includes re-lists?

Selling question

How is that possible. 4 Bids of $25.00 so who wins? 

This is crazy.

Please let me know if this has ever happened to me. What am I supposed to do when it is over of no one bids highrer?

Vanda

Selling question

Mar 25, 2015 5:14:46 PM PT

How can I have 4 bids of $25.00

Hi Everyone...

I am hoping someone can help me identify this goblet.

It is 5 3/4" Tall  and has 16 panels around it and 11 bulbous orbs

Any and all help is greatly appreciated.

Best, Linda

Pottery, Glass & Porcelain discussion

Mar 27, 2015 5:28:35 PM PT

Need Help With ID of Goblet

Selling question

A week or so ago I bought a digital Ford Shop manual from an ebay seller.  It was a buy it now auction. Once I bought and paid for it I was given a link to go to and downlaod the manual.  Is this against selling rules on ebay?

Bidding & Buying question

I bought a cellphone off here and went to get it turned on it was stolen

My Account question

Mar 26, 2015 10:14:45 AM PT

cellphone

I only ship my items within the US but would like to send a greeting card to a friend in AU. Is this possible to do here? Thank you.

Shipping & Returns question

I received positive feedback "nice item" and then a few days later a note stating that I should have mentioned something she found undesirable about the item, and that I should have mentioned it. I sent a message to her that had I been aware of the issue I would have mentioned it, but hoped she was enjoying the item. She did not ask for a refund or make a fuss, but added a negative note to the positive feedback she had previously left. Can I ask eBay to remove the negative note?

Selling question

Mar 27, 2015 12:57:43 PM PT

Positive feedback with negative comment

RECENTLY I HAVE BEEN THE 'VICTIM' OF TWO AUCTION CANCELLATIONS.........BOTH OF ASIAN ORIGIN ....BOTH STARTING AT .01 CENT.  AT FIRST GLANCE IT APPEARS THAT THE AUCTIONS WERE CANCELLED BECAUSE THEY DID NOT APPROACH WHAT I CALL 'THE CURRENT TRENDING PRICE'.  SO I BEGIN AN ELABORATE GAME OF 'HIDE AND SEEK'  THROUGH EBAY,TO DETERMINE WHY THESE AUCTIONS WERE CANCELLED. AFTER SOME DUE DILIGENCE I COME TO THE REASON PROVIDED BY EBAY - "THE SELLER ENDED THE LISTING EARLY AND CANCELLED ALL BIDS". SOMETIMES I'M SLOW BUT TO ME THIS IS NOT A REASON...THIS IS AN EXPLANATION OF THE EVENT THAT HAPPENED. I KNOW THE AUCTION WAS ENDED EARLY, I KNOW THE SELLER ENDED THE AUCTION (BECAUSE I SURE DIDN'T), AND I KNOW THE BIDS WERE CANCELLED. SO FAR YOU HAVEN'T TOLD ME ANYTHING..WHAT I WANT TO KNOW IS WHY? AND WHILE WE'RE AT IT ---- TELL ME WHY THIS ACTIVITY  IS ALLOWED. BIDDERS HAVE TO 'JUMP THROUGH HOOPS' TO CANCEL A BID, SO WHY DON'T THE SELLERS. THIS KIND OF AUCTION CANCELLATION IS DEFINATELY A VIOLATION OF EBAY 'FAIR RIGHTS' POLICIES. OVERSEAS SELLERS HAVE BEEN ALLOWED TO DO THIS TYPE OF THING (I'M PRETTY SURE DOMESTIC SELLERS TOO) FOR A LONG TIME......IT NEEDS TO STOP. HOW CAN YOU PUT AN END TO THIS ? IN THIS AGE OF DATA RETENTION IT WOULD BE EASY TO MONITOR "BID CANCELLATIONS BY SELLERS" AND REVOKE SELLER PRIVALEDGES FOR THOSE WHO ABUSE EBAY. OR .......MAYBE I'M WRONG

Selling question

Mar 26, 2015 5:52:52 PM PT

BID CANCELLATIONS

Can I sell gift codes for games which I bought from steam on ebay?

Buying & Selling Basics question

Mar 26, 2015 8:25:14 PM PT

Steam Key Codes

I paid for no return, new condition item ! The item arrived damaged, broken i opened a refund request and attached all the pictures the seller declined my request and now asking me to ship the item back so he can make the refund. But the box is too big and if i wanna ship it back i have to pay double time of what i paid for the item itself. This is so wrong & unfair to me . The seller sold me a damaged item & now putting me in a position with no option! I believe he is dishonest and he mean to do it. I am asking ebay to step in and solve my issue please . I need ur help please . Thank you

My Account question

Mar 28, 2015 1:43:15 AM PT

I need to call/email and get talk to ebay

Buyer didnt like what he bought. I sent a "return label". Buyer has not used return label or returned the merchandise. What do I do?

Selling question

Your User ID Cannot Be Changed.

eBay members may change their User ID only once every 30 days. Since your User ID was changed on Tuesday, Feb 24, 2015 18:22:29 PST, you cannot change it today. Please try again 30 days after this date.

I'm confused. Would someone clarify this or perhaps explain in another way?

 

Thanks!

My Account question

Mar 26, 2015 1:28:52 PM PT

Change User ID

I sold an item and the buyer paid. The buyer started a refund request. Then decided not to do it. He has not canceled the claim yet. When I went to check on it to see if he canceled yet I thought I clicked to "contact buyer" but instead I clicked "to start a return" how can I cancel that? I do not know what to do?

Shipping & Returns discussion

Mar 26, 2015 8:36:42 AM PT

HELP Clicked on wrong button!

Please help me understand the process of purchasing an item. I've already set up an Ebay account and place a bid on two items. If you could please help. 

Payments question

Mar 27, 2015 6:53:37 PM PT

Buying an item

I sold an item to a person in Canada.  The item is going as a first class package.  I have tried to print the label several times.  The label shows up but the little hour glass just keeps turning and I can't print the label.  Does anyone have an idea what might be wrong?  I guess I could void the label and start over but really don't want to spend another 10.00 on postage and have to wait for usps to refund.  TIA

Shipping & Returns question

So I had a multiple item buyer who asked to combine shipping on auctions that ended days apart. Then he needed more time to come up with the money so I gave him 3 extra days after he partially paid. EBAY dinged me for not meeting my shipping time as a result and now my rating has sufferred.  Any recourse?

Selling question

Mar 25, 2015 6:08:29 PM PT

working with the buyer got me dinged

cuanto Ud cobla por 2 item del envio?

What's that mean ? Who can translate for me?waiting my customer reply... a few days nobody answer me. Thanks

Selling question

Mar 26, 2015 2:41:03 PM PT

Need Help

Hello,

I bought an item and paid for it, then after an hour or so the seller cancelled the order by himself, now how I can find the order to leave feedback if the seller will not respond?

Regards,

Antanas

Bidding & Buying discussion

I won an auction last night and was about to pay this morning 

This morning I got a messge saying seller canceled my transaction. No request? He sent me a msg saying the price I won was UNACCEPTABLE so he's going to relist it.

So what can I do in this case? I wanted that item, that seller let it on a "no-reserve" auction and now saying the price I won was too low? I am really upset. He even told me "let's call it even and don't leave any negative feedback"

 

Bidding & Buying question

I leave feedback for an item i bought, but when i hit the "leave feedback button" it does nothing. HELP!

 

Bidding & Buying question

 Ok my ? is if a buyer opens a case with pay-pal and loses can this buyer open the same case with e-bay?

Shipping & Returns discussion

Mar 26, 2015 1:53:23 PM PT

opened case

I sold an item on February 26 and the buyer left positive feedback. Then on March 15 they requested a return, claiming that the item did not work. The item is a Blu ray television series. The discs have never been played or taken out of the case; they are brand new. I don't allow returns, but since they claim it is defective ebay allowed them to request it. They included a message with the request, stating that they had tried the discs in multiple DVD players and that the discs appeared to be blank. I sent a message on that same day, asking if they had tried them in a blu ray player. I'm positive there is nothing wrong with the discs and I believe that the buyer was just playing them in the wrong kind of player,neven though I specified in the title that the discs were blu ray and I stated in the description that the discs were blu Ray and that the dvd discs were not included. I never heard anything from them, so on March 18 I decided to accept the return so that I could get the item back and test the discs for myself and then resell them, and avoid a case being opened with ebay. I paid for a shipping label through eBay so that they could print it off and ship the discs back. According to eBay, they were supposed to ship the item back by March 25. However, they haven't shipped the item, nor have they contacted me at all since they requested the return on March 15. I reported them to eBay in March 26, but ebay won't tell me if they take any action. I'm uncertain what my next step is from here. My PayPal account is negative because of this return and I just want to get it settled and get the item back so that I can resell it and make my balance positive instead of negative. Do I need to contact eBay or is there a way I can open a case against the buyer? I checked the resolution center and there is no option that is close to my problem.

Shipping & Returns discussion

Its been approximately 10 days since items were delivered to buyer. Yet buyer has not left feedback. Would it be ok to "check-in" with the buyer & ask for him to leave feedback?

Selling question

Mar 25, 2015 9:14:20 PM PT

Can I ask buyer to leave feedback?

Ebay wants auctions, Buyers want quick auctions, Don't charge for 1-5 auctions. Anyone else feel this way ?

 

I tend to do very well with the 1-3 day auctions. I have bid on somethibg I wanted but the 7-10 day was too long and I never bid on that item I found another one that was on the 1-3 days. Has anyone else  have luck with the 1-3 day vs the 7-10 day.  So why are we paying a dollar for each auction starting in May.

 

 

Selling question

Mar 28, 2015 8:10:42 AM PT

Ebay charging $1 for 1-3 day auctions

Just got off the phone with someone from eBay who was trying to cheerfully inform me about the new fees for sellers. Oh boy. It is actually very grim stuff. Fees for Fixed Price listings are being raised (by May 1st)  in media categories (i.e. books and magazines, where I mostly work) from five cents to thirty cents, the same as the charge for auction listings. In other words, a SIX-FOLD INCREASE. Fewer free listings a month (twenty instead of fifty). This is an attempt to herd us into a store subscription (with more fees) and more auction listings rather than Fixed Price.

Right now I have over 1300 listings. I will not be able to sustain this. I will list as much as I possibly can between now and May 1, but after that I will have to be very careful about what I relist. My strategy has been to list as many cheap items as possible -- mostly paperback books at $2-5 each -- and relist them as often as possible, keeping them up all the time like massive classified ads. SOME of them sell every day. It's pretty inefficient, I admit. About one item in a hundred sells the first time it is listed, but, over time, quite a lot does. I sometimes find that what sold today was something I had been listing for months. But with a six-fold increase in costs, I will no longer be doing it that way. I will have to shift to selling that sort of inexpensive stock at shows and events (science fiction conventions) rather than on eBay. Which is more physical work, harder to do as I get older. EBay loses. I lose.

I prefer fixed price listings because they stay up long. In my experience, unless you have some extrarordinary, very few auctions are contested, so an auction listing used to be merely a mere expensive, shorter-duration fixed price listing under another name. Now eBay in his wisdom has equalized the cost. They have extended the auction listings for 7 days to 10, which actually makes little difference. The result is that the book I could list for 30 days for 5 cents I can now list for 10 days for 30 cents.

Selling discussion

Mar 25, 2015 2:48:19 PM PT

Catastrophic fee increases!

My 2¢ on FREE SHIPPING - The fallacy of ‘Free Shipping’

I believe that eBay has the wrong cause & affect model for Free Shipping.

I believe that FREE SHIPPING causes Power Buyers to shop less and here is why:

  • 1st, I consider myself a Power Buyer because I buy 100s of items every month on eBay.
  • When I buy something from somebody that offers consolidated shipping, I check out what else they are selling before I pay for my original purchase. Many times I find at least one other item that interests me and buy it too.
  • When I buy from somebody that offers FREE SHIPPING on every item, I don’t feel compelled to shop more before paying since there is no incentive for me.  I may buy more stuff from them later, but no need to do it before paying.

I am not saying that everybody does what I do, but I am saying that that is my shopping pattern that I practice at least daily.  Who do you want to cater to, Power Buyers that buy often or 1 time buyers?

As a seller I specifically say in every one of my listing:
NO SUCH THING AS FREE SHIPPING! The fallacy of ‘Free Shipping’, according to ImaPaqRat: If the seller provides ‘Free Shipping’ it means they have already factored in the full cost of shipping into their pricing. If you happen to buy 10 items from that seller, you are paying full shipping on 10 items even though they may ship them all in one box. I on the other hand post the shipping cost and if a buyer buys more than 1 item, I can provide them with a consolidated shipping discount. If you win more than 1 item from me, please contact me, before you pay so I can send you a consolidated invoice.

I believe that eBay pushing sellers to offer FREE SHIPPING may actually be backfiring on their intended purpose. 

I Hope You're Have a MARVELous March!
Sincerely,
Bruce "ImaPaqRat" Fisher
Remember: People don't stop playing because they grow old; they grow old because the stop playing!  So, NEVER STOP PLAYING!

Selling discussion

I received a package in my mailbox yesterday,but it was not mine. It had an ebay postage label and it should have been delivered to a house on the next street over ,same house number but different street name. I'm sure my mail lady scanned it before she stuck it in my mailbox,and it showed <DELIVERED>. I put it back in my mailbox today with a sticky note to the mail lady. If that package had been delivered to a dishonest person,both the buyer and the seller would think they had been ripped off . It makes me wonder how often this happens.

 

Selling discussion

Mar 26, 2015 5:12:56 PM PT

I received a package in my mailbox...

 

Just because you don't see it, don't assume your buyers aren't... Some are!!  WELCOME SNAD!

 

There is a consensus among sellers and buyers that the click to view description is a bad idea.  Well it has just gotten worse.  

 

What could be worse than a buyer skipping the description altogether, or getting fed up with the clicking that they stop shopping?

 

How about eBay writing the description for you!  In this insane ongoing TEST! eBay now plucks some sentence or two from our description to display without the buyer clicking to see the whole description.  

 

See photos from one of my listings.  Compare the eBay summary to my description.  eBay plucked the last sentence of my description followed by the first sentence!   A buyer could argue that It sounds as if my whole collection is for sale in this one listing.

 

And it gets worse!  I edited the listing to take out the sentence about selling a collection.  AND the sentence remained in the eBay summary!  The eBay summary sentence choice is STATIC

 

What determines what sentences they pluck is your guess!  Not that it is based on any knowledge of the item.  Not that it is what you or I would choose as THE sentence to display.

 

Remember that eBay tried this once before -- introducing a "summary" into the listing page in the same fashion as the item condition statements.  But like they are doing now and unlike is done with the condition statement, the seller does not control what was selected for that summary.  AND then as now, the sentence choice is static regardless of the changes I make to the listing!  Bad idea then.  Worse idea now that eBay also hides our description.

 

Ebay expects the listing to be final and unedited throughout the life of the listing, even if you discover an error or than there is a better way to describe the item or package the item, or whatever.

 

Pay our 30 cents and let it ride!! But that makes no sense.  Can it be that eBay is so resistant to capital investment that it can't afford the time for us to revise our listings  Just let them sit for 7 days or 30 days.

 

The idea of not showing buyers what they came to the page to see is insulting enough; this robot selected couple sentences makes a bad idea worse. 

 

What did the bots choose for your summary?

Selling discussion

An Over Sensitive Seller Blocks me for asking a question.

A seller was selling some books that I was interested in, but the postage was over $50 for Parcel Select and the books themselves were only worth about $30.

Since they were heavy books I sent the seller a message asking if they would be willing to ship the books USPS Media Mail which would cost about $30 less for shipping, which meant I could bid on the lot of books.

The reply.  Dude – you are blocked!

Really?  I buy a ton of stuff on eBay and you block me because I ask about a cheaper shipping option.  I hope this isn’t your real job, because I think you are a bit over sensitive to be successful on eBay.  Good luck and thank you for supporting USPS since they will be getting the lion’s share of your book auctions, if you ever do sell it.

The listing ended up closing with not bids.  They relisted it, now for a 3rd time.  I was trying to help the seller, not insult them.

That’s it, nothing important, just found it very odd.

 

Have a Great Day.

Bidding & Buying discussion

Hello everyone,

 

Today I come here to tell you all my story in eBay.

 

I am a student of 20 years old. I used to sell on eBay computer parts. Nothing too serious but it would allow me to have some extra money.

 

More or less a month and an half ago, I got a little problem with a seller: he told me that the item he had bought was not working as intended. No worries at all: my policy is that when the customer is not satisfied and there is something wrong with what I sell, I just full refund the buyer in question.

So, I imediatelly went to the selling centre and tried to refund the buyer. After trying for several times, all of those times with the same result (It would say to me that an error had occured and requested me to try again), I remembered to try on PayPal website. However, on that side, the button to give the refund was not even there.

 

I sent an e-mail to buyer telling him this and called PayPal, asking them to do that for me or instruct me in what I could do. The lady who talked to me tried several times and finally she could do it and the buyer was refunded. All ok, every part was happy.

 

A few minutes later I got an e-mail from PayPal, telling me that I had been having some problems with my sales and that I had to provide some information (what kind of business I ran (none, I am a student selling a few bits and bobs on eBay), my proof of address and ID, what kind of items I sold, etc. Scared, I called PayPal to know that was going on. The customer support representative told me it was everything ok, I just needed to provide the information and after verifying that, I would get my account fully working again. I told him I had already sent the proof of address and ID because of one verification agaisnt money laundrying we have to do according to EU law and he confirmed it was already there. When he oppened the documents I sent he verified that I wasn't 18 years old when I created my account back in 2009 and it was possible that my PayPal account could be permanentelly limited but that I could create another one with no worries because I am now older. I accepted that with no problem at all.

 

A few hours later I received the information from PayPal telling me that they had to limit my account but that I could create another one. I did and associated that new account with my eBay account.

 

A few days later I got an e-mail from eBay telling me that my seller account was also limited because I was having problems on PayPal. To resolve this I had to provide proof of address, ID and to call PayPal and have an X case number closed (that case number is the case that lead to my Paypal account closure because of the age problem). I did provide the documents and informed what case that was and all the informations. I contacted Paypal also.

 

From there to the present day I still haven't been able to solve this situation. I've called many times, was asked to wait a few days, was promised that my situation would be forward to an account specialist, etc. PayPal tells me that the case is closed, some times they don't even read the whole e-mail I send. eBay keeps telling me that I have to contact PayPal and close that case and here we are.

 

I have even asked eBay if I can close this account and create a new one, like PayPal allowed me to do. However, eBay does not allow this.

 

I really would like to keep selling on eBay. I don't think I can find any other platform as suited to what I sell as eBay.

 

Would any of you give me a suggestion of what I can do? As any of you been in the same place as I?

 

Thank you very much for your answers,

Best regarding,

tgferreira

 

Selling discussion

So this user messages me and says this camcorder manual that is listed with said camcorder is "impossible" for them to find and if I could scan it for them and they would pay me, should I just block them form buying before they try to buy the item and return it without the manual?

Selling discussion

BUYER purchased multiple items from me and even asked to be placed on my buyer exempt list to make more purchases. After a month the buyer contacted me through eBay messaging and said an item purchased did not arrive and they wanted a refund. At the same time the buyer left me negative feedback on another item because of my mailing envelope and handwriting (?). After spending hours with eBay CS agents I had the feedback removed and was told that eBay would investigate the buyer. The next day the buyer opened an item not received case on another item. EBay decided the case in the buyers favor. A week later the buyer contacted me again through eBay messaging and demanded a refund for another item they purchased or else. I once again contacted decay CS and was not able to resolve anything.This cycle just keeps repeating itself.

 

Best/WORST part about this is that I am not alone. When you look at the buyers feedback left for others you see that other sellers are having the same problem. HOW CAN EBAY ALOW A BUYER TO LEAVE NEGITIVE FEEDBACK FOR MOST OF THEIR PURCHASES. Further the feedback is derogatory and boosts about getting money back through eBay BUYER PROTECTION.

 

 

BUYERS NEGITIVE FEEDBACK LEFT FOR OTHERS DURING THE PAST FEW DAYS.

 

You lost all cases on ebay, because of your terrible hand writing on envelopes.!

 

 

Instead of being nosy about customers personal life, take care of them.

 

You lost all the cases on ebay and by force of ebay i got all my money.........

 I did NOT get item no refund, over 1 month. He is NOT responding to my emails.!

 

I did NOT get the item, no refund, over 1 month. He is not trusted, BE AWARE..!

Selling discussion

Mar 27, 2015 1:58:06 AM PT

LIGHTS ARE OUT AT EBAY FRAUD CENTER.

I am unable to switch my choice fron auction to fixed....have rebooted etc....

Technical Issues discussion

I had this problem yesterday so just quit trying.   I thought I'd start out fresh this morning.  I still can't change category or delete the pics to add new ones and the descriptions are all messed up.  Anyone else still having this problem?

Selling discussion