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Good Day!


I ordered a LCD screen replacement, but when I received the item it was damaged as in a crack to the lcd "which is none functionable", but the seller does not offer returns. What do I do since there is no option for a  return,  should I ask for a refund in full? If by chance i get to return through ebay I went to DHL website and did a rate and time qoute to have it shipped but the pirice ( DHl express wasthe same price as I bought the item which was ($54US = XCD153.93). I live outside the US which I use another shipping company to have items in which I ordered to get to my country "Saint Lucia" normally it takes a week or two for me to have the item in hand. But some may say thats not the sellers problem or because of me living overseas, and yes I am aware that some buyers abuse this sytem to get their aorund things to rub off the sellers service but  with me thats not the case as this goes both ways.What I'm try to say that I would it unfair if I had to ship the item back to the seller paying the shipping prices as of what I payed to order the item if I don't get to return it not as half partial refund. But I would like the communties advice on what to do as there is no return accepted, what I did so far was to let the seller know the situation having to figure out a solution, before I go ahead on opening a case.





Shipping & Returns question

Jul 27, 2016 6:35:29 PM PT

seller does not offer return

Does any US seller has such a weird seller dashboard like I have? Every part covers a year, except the late shipment rate. Therefore the percentage is 5% and not 2.9%.


Screen Shot 2016-07-29 at 22.08.57.png

My Account discussion

Jul 29, 2016 1:24:58 PM PT

Seller dashboard - late shipment rate

Can you tell me the age or what year this RRP Co Roseville, Robinson Ransbottom vase was made?  

The vase is 10" tall and spans 13" across top of vase.


Thank You



Pottery, Glass & Porcelain discussion

Garage sale find today. The blade is 5.5 inches long and 9.5 is the overall length of the knife. From the research I've done and what I can read it says Grand Prize St. Louis 1904. Also running horizontal on the blade it has markings. The last three of 12 or so letters are ARK. So Ozark or Clark?? IMG_1088.JPGIMG_1093.JPGIMG_1094.JPGIMG_1089.JPG

Collectibles & Art discussion


Pottery, Glass & Porcelain discussion


Selling discussion

Jul 28, 2016 4:48:39 PM PT

gross fingernails while selling jewelry..

This is probably a specialized home-made tool, but I am curious to know what it was used for?


Length is about 7.5" including old style wood handle.  There are 3 flat sides that come to a point - in the end view they look like a triangle:




Thanks for your help

Selling discussion

Jul 28, 2016 4:25:14 PM PT

Looking to ID this old hand tool

Trying to identify this tool and its purpose. My husband guesses it may be for lifting logs, but we really don't know. Any help will be welcomed. Thanks!


Log Lifter 003.JPG


Log Lifter 004.JPG


Log Lifter 005.JPG

Collectibles & Art discussion

Shining honeycreeper in Costa Rica • photo: Paul Bannick:


A honeycreeper in Coasta Rica



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Jul 28, 2016 4:39:02 AM PT

New to eBay Daily Chat for Thursday July 28

 I think I found an original Renoir etching. I cannot determine if it is an early strike or later. It measures 4 1/4" by 3 1/2" plate size.  Who is a trusted authority on such items? Thanks.


Collectibles & Art discussion

Jul 27, 2016 3:02:51 PM PT

Original Renoir etching?

Can I get an opinion on this vintage MCM leather Patricia Collection bag.
I think it looks legit, but I'd like to be sure.





Fashion discussion

Jul 27, 2016 7:00:50 PM PT

Vintage MCM Patricia collection bag, good?

Hi, I want to say that this is a lady's garter, but I can't find another like it.  Any ideas?  There is a break in the loop of the front piece.











Jewelry & Gemstones Board Group

Jul 27, 2016 3:27:37 PM PT

What is this 14K lingerie thing, a garter?

This is an old pair of (I think) swivel drapery rods - they are only about 15" long.  Were these made for a narrow window? ... or did they have some other use?  Thanks for your help.



Selling discussion

So I picked this up at the local auction, I was sure it was going to be a signed piece, but no siggie Smiley Sad

Really well made, nice looking stones, great metal. 

Now what KW's would you use?






These are a few I came up with, but I feel as if I'm missing something.

thanks to all who take the time to look.


P7230010 (2).JPG



Jewelry & Gemstones Board Group

Jul 28, 2016 2:49:50 PM PT

Help with KW's on pin

Bought this ornate patio set today; It is beautiful! Someone told me it's called 'French bent wire? Or is it still wrought iron even as thin  as it is?


I've looked through a LOT of photos today trying to find another example to no avail. Can someone tell me what kind of patio set this? Was it done by a designer? (I think mass produced would have turned up at lease 1 other example).


Is it mid century or antique?


Bottom photo is of another wrought iron patio set I have been trying to sell - is it by a mid century designer?


Thanks in advance for any help!
















Collectibles & Art discussion

Hi, this pendant is marked 14k 585 and also has a mark that looks like a P in a square.  Does anyone recognize the P mark, or have a link for a site with gold jewelry makers marks?













Jewelry & Gemstones Board Group

Jul 27, 2016 2:26:37 PM PT

Mark on 14K pendant

I've got a couple of vintage dresses that I suspect are from the 50's or 60's. They're in great shape. I'm not sure what to call them. Can anyone help?


The cream-colored one is a "Dyanne" and the yellow is a "Doris Dodson"




Doris Dodson Full.JPG

Fashion discussion


I found an interesting book today ... I'd never heard of it before, but plucked it from the library store's shelves due to its mysterious title: The 25th Man.


Initially thinking it was some work of vintage sci-fi, I opened it to read the full title:  The Twenty-Fifth Man: The Strange Story of Ed. Morrell, the Hero of Jack London's Star Rover by Ed . Morrell, Lone Survivor of the Famous Band of California Feud Outlaws.


Band of Outlaws???  This was getting more and more intriguing.  I had already decided to purchase the book when I discovered a lengthy inscription on the free front endpaper.  




An inked signature and date of 1924 were also written on the frontispiece.


After I brought the book home, I learned this about Ed Morrell (courtesy of Wikipedia):


Edward H. "Ed" Morrell (October 22, 1868 – November 10, 1946) was an accomplice to the Evans and Sontag gang that robbed the Southern Pacific Railroad in California's San Joaquin Valley in the 1890s. According to his memoir, "The 25th Man", the robberies were revenge for the large railroad corporation's mistreatment of local ranchers of the San Joaquin Valley. Morrell was sentenced to life imprisonment in Folsom State Prison in 1894. He was eventually transferred to San Quentin (1899 at the latest), and pardoned in 1908. Five of his years were spent in solitary confinementhe was known as the Dungeon Man of San Quentin. Author Jack London championed his pardon; and Morrell became a frequent guest at London's Beauty Ranch in Glen Ellen, California.  London used Morrell as a character in his 1915 novel The Star Rover. 


Morrell had been subjected to severe physical abuse in prison. After his release, he lectured widely on his experiences and advocated prison reform He lectured with former San Quentin prisoner and author, Donald Lowrie.   Morrell's lectures included addresses to the California and Pennsylvania legislatures. He advocated the abolition of  corporal punishment.  In 1914, he wrote a one-act play, The Incorrigible, based on his experiences (and one of his nicknames). In 1924, he published his memoirs, The 25th Man: The Strange Story of Ed. Morrell, the Hero of Jack London's Star Rover.


(End of excerpt)



I did a little cursory research to see if I could discover the identity of the mysterious John Milne to whom the inscription is addressed, but no luck.


So, my question to my esteemed bookseller colleagues and mystery aficionados is this:  Does anyone have any inkling of a clue as to the identity of John L. Milne and his connection to Ed Morrell? 


Thanks for any info or lucky guesses!


Booksellers discussion

Jul 28, 2016 5:57:32 PM PT

Inscription Mystery #Infinity (and beyond)

Are people really getting what they're paying for, or is it a Scam? I'm Not gonna mention no Store Names...I'm Not out to ruin Anybody's Business, and or Reputation, and you best be on the look out, On Line...for this, little Scam...as well. If you are buying a So called...Brand New, guitar, from a Music Store, or...On Line, some are trying to pass off, what is called, a B Stock, guitar as Brand New, and people are paying the Brand New, Price for them. Don't get Scammed...all you have to do is look Very...Carefully, near the Top of the Head Stock, on the Back, it has USED...Indented into it. No, I haven't bought a New Guitar, in years but, I know people do all the time, and I'm sure, they Want, What They Pay For. Face it folks, New, is New, and Used...is Used, don't let em try to fool ya.13891824_10209879996939332_7631990662110257613_n.jpg

Bidding & Buying discussion

Jul 29, 2016 1:29:53 PM PT

Is it Brand New, or is it Used?



Good day to all!

New to eBay Chit Chat & More ~ EVERYONE WELCOME!



Howdy all  1.  I was thinking this was Art Deco but do you think it is older?  2.  The stone on top registered on the Presidium as other than glass but I don't have a clue as to what it could be  Do you  have a guess?  Not sure if it's my eyes but I think I see a carnelian, reddish-brown towards the bottom of it.  4.  One pic shows that the ring has a rather crude and ugly repair on one side   For some reason I remember that this was done for certain reasons  Either during the war and materials were scarce or maybe that was what the person could afford   Could just be a bad repair job but I do recall I heard something about this type of repair but I just can't remember what now   Any thoughts on that?  5.  Last, Not holding anyone to anything but I can't bring myself to scrap this  Would you try to sell it or is it junkeroo?  


Thank you anyone and everyone for all the knowledge you guys lend,  I enjoy learning!  

Jewelry & Gemstones Board Group


Pottery, Glass & Porcelain discussion

maybe, but primarily its a scraper





Home & Garden discussion

Jul 29, 2016 4:52:09 AM PT

Re: Looking to ID this old hand tool

This beautiful doll is unmarked. She sort of looks like some Alexander dolls that I have seen but I haven't matched her up yet. Also wondering what the hooded cape might mean since it's not red! Thanks!thumb_IMG_8229_1024.jpgthumb_IMG_8230_1024.jpgthumb_IMG_8231_1024.jpgthumb_IMG_8232_1024.jpg

Dolls discussion





(For our Dial ups)

Jewelry & Gemstones Board Group

I created a few drafts with the SYI form about a week ago. When I go in to complete a draft to list I receive the below error message. The draft is nowhere near 90 days old and I can't seem to access the draft. Don't want to start over here...


Any one else having this issue?




Selling discussion

Jul 28, 2016 4:58:17 AM PT

Problem Listing from Saved Draft

Can anyone help me identify this Crab Plate from Spain? Thanksimage.jpeg

Pottery, Glass & Porcelain discussion

Jul 28, 2016 3:04:13 PM PT

Help Identify Crab Plate from Spain.

hello, I got this email

You were recently involved in a transaction for the following item:  
172280801795 - Hot Women set shoulder bag satchel handbag fashion handbags

We’re writing to let you know that an unauthorized third party may have accessed the seller’s account to list this item. The item has been removed from the site, and the transaction was cancelled. We ask that you take the following precautions:

- If you already paid for the item, you may be protected by eBay. Open a request with the Resolution Center and choose, "I bought an item. I haven't received it yet." You can access the Resolution Center by visiting:

salesman disappeared, what should I do? i want a refund..

PayPal logoJul 22, 2016 23:04:48 PDT
Transaction ID: 0YT81003LG4334114
Hello Inga Galdikiene,

You sent a payment of $5.99 CAD to cdascuibhgfbvg@outlook.com

We've asked the seller to ship.

Thanks for using PayPal. To see all the transaction details, log in to your PayPal account.


It may take a few moments for this transaction to appear in your account.

Payments question

Jul 29, 2016 3:39:04 AM PT


i am new seller in ebay i am from sri lanka.now i want to send item to another country...

what is the next step please helpsell 001.png

Shipping & Returns question

Jul 28, 2016 4:20:50 PM PT

what is the nest step



Making me a bit crazy..... seems no mater what i put in the highlighted fields or the ones below for variation... i get some error related to UPC or GTIN.


Have tried just about every configuration of columns N,O,P and Q i can think of and all give a variation of the same error.


Please help, my wife is considering doing this manually... yuck!


Thanking you for your help in advance.















Tools & Apps question

Jul 29, 2016 10:24:11 AM PT

variation listing GTIN and UPC errors

I've seen multiple listings with discount promotions in the search results, such as order discounts or shipping discounts.


Here's an example:

eBay Promo.png

I offer promotional discounts and I'd like this to appear for my listings, but I do not see an option.


I've noticed that you don't have to be a Top Rated Plus seller and I've heard that smaller sellers have had it on listings in results.


So I'm just wondering how to add this to my listings.

Selling question

Hi I  am trying to id vase. It is about  10.25 " tall and 6" in dia, The pattern on the outside looks and feels like a lizard  skin. It is hand carved and very intricate. Thanks before hand. RAAPHDS

Do not proceed if your image fails to appear here!
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Do not proceed if your image fails to appear here!
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Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
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Do not proceed if your image fails to appear here!
Click to View Image Album



This painting belonged to my Great Grandmother (cigarette smoker) and before that I've found no information. Repaired a few times, still damaged. I cannot find a signature. 


Any idea the artist? Year? The frame is like a brittle sort of plastic with maybe geometric designs on the front.  Art Deco? If you tap on the frame it feels hollow.  Is it original?

Measures 25 inches by 31 inches  (63.5 by 78.74).


Any information is appreciated. I love it. I get lost in the trees and cottage. Thanks you. 



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Collectibles & Art discussion

I would like to download all my active listings into an Excel spreadsheet.


When I go into the the overview of the File Management Center it says "Use our download features to manage your active listings and sales history information."  


When I click on Create a Download Request I get options to download everything except active listings.  


Can anyone give me any suggestions on how I can get my active listings downloaded?





Tools & Apps question

Jul 29, 2016 5:00:22 PM PT

Download Active Listings


 red tin box with the word clipper on the top. Its 14cm long,8cm high and 8cm wide. Can anyone tell me what it is for?


Motors discussion

Jul 28, 2016 2:18:20 AM PT

red clipper tin



     Can anyone tell me what the significance of the etched numbers on this old shaving knife mean?  I mean why are they even there?  Can't be manufacturer can they?  It had to take some time to do it and  ???   see below for larger pic


thanks for any assistance





Collectibles & Art discussion

Jul 30, 2016 4:03:00 AM PT

weird number etching on razor

Can anyone help with identifying the pattern and maker?  Thank you very much.IMG_5925.JPG

Pottery, Glass & Porcelain discussion

I believe this is is Orrefors in the Prelude pattern. Is this an Orrfors mark? Thank you in advance!IMG_1164.JPGIMG_1167.JPGIMG_1168.JPG

Pottery, Glass & Porcelain discussion

I made a purchase of Microsoft office 2010 Student edition.  When I attempted to activate it, it was invalid.  The seller basically informed me that it is my fault, then through conversation accused me both of commiting fraud, and lying. 




The Seller is antandme.  Please beMicrosoft Office - Home & Student 2010 Word (Office Famille et Etudiant 2010) aware when purchasing items from this seller.

Product Discussions discussion

This is such elegant china from England - I couldn't not share it with you all.....

Selling this for a friend of mind whose mom just passed away recently and

needs to raise funds for taking care of her Estate....

so sad that she has no room to keep it but would love to see someone else

enjoy it!!  








“Real Old Willow Blue” FIVE Piece Place Settings
Set of 2 - by BOOTHS - England
Dinner Plate, Bread & Butter, Dessert/Pie, Flat Cup & Saucer

Manufacturer Status: Discontinued – Circa 1910 - ?
Pattern Name:  Real Old Willow Blue
Pattern Number:  A8025
Description:  Blue Willow Design, Scalloped Gold Trim


Real old willow blue.jpg



“Real Old Willow Blue” Replacement Fine China Pieces
by BOOTHS - England
2 Dessert/Pie Plates, 1 Flat Cup & 2 Saucers

Manufacturer Status: Discontinued – Circa 1910 - ?
Pattern Name:  Real Old Willow Blue
Pattern Number:  A8025
Description:  Blue Willow Design, Scalloped Gold Trim

Real old willow blue2.jpg

Advertise Your eBay Store Here

I picked up a set of these cordials and thought I knew who did the etch, but after looking through all my resources can't find it.  Very much in the style of Cupid & Psyche.  


Sorry about the poor resoution on the pics, the etch covers most of the bowl on the small cordials.


GD4.jpgTIA for any help

Pottery, Glass & Porcelain discussion

Any help would be greatly appreciated.  I found this brooch yesterday, and I have been researching it for hours.  The male figure is Hermes/Mercury, but I don't know who the female figure would be.  I do not think it is Athena/Minerva, only because the figure here is completely nude.  The figure is holding a pole axe (figured that out from my research.)  The only guess I can venture is that the female figure is Iris, the female messenger of the gods, but why the pole axe, and seems to be a helmet?  


I also have not seen this particular carving anywhere online (yet.)  Any ideas where this could have a basis in origin?


Could this be Venetian glass?  Also, the intaglia is carved from the top, not underneath, is it still an intaglio?  The back is faceted.  It is set in a base goldtone metal, no markings.


Thank you for your thought on this and any help you can provide.  Hermes Brooch.jpg

Jewelry & Gemstones Board Group

Jul 30, 2016 8:38:06 AM PT

Greek Myth Mystery Woman on Intaglio Brooch


  I need some help with this doll. First I am not sure of the material Composition or Hard Plastic? She has a sour milk odor if that helps. Second She has something on her body to me looks like some kind of staining, any ideas how to remove it?  Third She has no maker marks on her body so does anyone know who she might be or when she was made? Fourth, should I try to clean her up to sell her and if the answer is yes, does anyone have any ideas how to accomplish it?






SAM_5517.JPG    SAM_5516.JPG



SAM_5519.JPG     SAM_5518.JPG


SAM_5521.JPG     SAM_5520.JPG


SAM_5523.JPG    SAM_5522.JPG

Dolls discussion

Jul 30, 2016 10:59:39 AM PT

old doll help

Measure about 1 1/4" by 1" across. Anyone know the mark? Thanks for looking!



Jewelry & Gemstones Board Group


Happy Birthday James!

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

The*bumping*squirrel has been doodling around for a long, long time "Children's Doodles Found in Margins of Medieval Manuscript"


Booksellers discussion

Need help I.D.  maker, age, pattern, what is it?  Thank You

myiphone 10113.jpg


myiphone 10114.jpg

Depression/40s-50s-60s Glass

Jul 29, 2016 4:35:12 PM PT

Need Help I.D pink glass bowl

Hi Everyone,

  I need some additional help with identifing doll clothes either maker or doll. Any help would be appreciated.





SAM_5486.JPG                 SAM_5487.JPG

B.        Front                                                                       Back plug for doll?


SAM_5501.JPG     SAM_5502.JPG

C.       Front                                                    Back


SAM_5510.JPG              SAM_5511.JPG          SAM_5512.JPG

D.                                                             E.                                                                 F.    Vinyl type material for small doll like Dawn






Dolls discussion

Jul 27, 2016 7:16:37 PM PT

More doll clothes help

Hi this is a schmid 1978 fine pewter but is it from the Disney line or another any help would be great thanks.1469898543831-837932990.jpg

Collectibles & Art discussion

I am thinking German, but really don't know, nicely done and hand painted, no mark Any help will be appreciate it.IMGP8416.JPGIMGP8417.JPG

Pottery, Glass & Porcelain discussion

Need help identifying material, age and value. I have 3 pins with same Blue enamel and what looks like painted gold design. Trombone closure on all pins.

Much Thanks!

7-26-16  344.jpg7-26-16  347.jpg7-26-16  353.jpg7-26-16  348.jpg

Antique & Vintage Jewelry by Design

Hoping to Id this acid mark.  Thank you for any suggestions.




Pottery, Glass & Porcelain discussion

Jul 28, 2016 2:54:24 PM PT

ID Ruby Red Glass

I am thinking these glasses are Fostoria or Cambridge.  Can anyone confirm?  Thanks.IMG_5974.JPG

Pottery, Glass & Porcelain discussion

Hello found this at a tag sale and don't know much about the maker. Marked Dianna Hamro; are these real pearls? Large brooch marked on the back and I also was curious of value / or estimate as best you could, age, this is really unfamiliar to me. This measures 4"  x 3" would you call it a butterfly? oh thank you in advance, Mary003.JPG004.JPG

Jewelry & Gemstones Board Group

Could someone please help me make out this Artist signature. Any help greatly appreciated.



Collectibles & Art discussion

Jul 30, 2016 7:23:36 AM PT

Help with Artist Signature please


  Does anyone know who made this pin? Is it turquoise? Seems like a nice one but need some help identifying. ThanksIMG_3456.JPGIMG_3457.JPGIMG_3458.JPGIMG_3459.JPG

Collectibles & Art discussion

Could really use your halp with one,



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Antiques discussion

Jul 30, 2016 4:56:05 AM PT

Could this be an original Emile Galle lamp?

Height is 48.5 cm

Thank you so much!

Extra photos: HERE (opens in new tab)


Image and video hosting by TinyPicImage and video hosting by TinyPicImage and video hosting by TinyPicImage and video hosting by TinyPicImage and video hosting by TinyPicImage and video hosting by TinyPicImage and video hosting by TinyPicImage and video hosting by TinyPicImage and video hosting by TinyPicImage and video hosting by TinyPicImage and video hosting by TinyPic

Pottery, Glass & Porcelain discussion

I sent out an iPod Classic 4th Generation on July 3rd, 2016. It reached the destination, but never said it was delivered. On July 28, the buyer messaged me saying they never recieved their package. I sent them back saying I filed a Missing Mail Report, and I'd give them a refund if it didn't arrive within a certain amount of time.

USPS tracking information.

If it isn't delivered, am I responsible for giving a refund or is USPS?


Thanks! Cat Happy

Shipping & Returns question

Jul 30, 2016 9:45:12 AM PT

Missing package?

Bought this clock for the glass. Notice all of the free packaging items from the P.O. It really cranks me off. The box is full of free padded mailers, Priority boxes, envelopes. It's the only thing they used for packaging. Of course the clock didn't make it in one piece any way!Smiley Mad

Selling discussion

Can someone please explain ebay turning off active content, are we talking about about item specifics?  What is this referring to exactly? 


In mid-2017 eBay will begin to turn off active content.

Make sure your item looks good with active content turned off by previewing it now.(This will not impact how others see your listings)
End Preview  |  Learn more

Selling discussion

Jul 28, 2016 8:49:55 PM PT

Turning off Active Content

I have to think that there is a minimum threshold to pay Sales tax in NJ. At what point does on line sales become a business? I operate in NJ and hardly generate sales tax collections. For 2016 I have generated 16.00! There is a lot of rigamarole involved with it to bother. Can I exclude buyers from NJ? I have called the State and asked and the answer was you are too small. But then why charge my buyers? Any kindred sellers from NJ with some guidance? Thanks

Selling discussion

Can anyone shed some light on what it is please.

Selling discussion

Jul 27, 2016 7:14:40 PM PT

Anyone know what EBay partner network is?

I have a pair of Star wars shoes that have "eatwithhope" on them and Im wondering if anyone knows the reference?

Selling discussion

Is there really such a thing a no returns? When you say no returs is that really true? Lately most of my returns which have been by way of people openining case where the item is what they say is defected and its not . It is because they install it on their lawnmower and it breaks because they install it wrong or drive over something and crack it. We can always tell by the way part bent backwards or that they bottomed out. Sometimes its because they didn't  torqued it right. 


Shipping & Returns discussion

Jul 27, 2016 5:36:31 PM PT

Is there such a thing a NO RETURNS

For a Buy It Now listing I have a buyer who said "If I don't accept pay after delivery then they are not interested." I told them I was unable to do that and now I'm getting snotty replies like "that's your loss"    What should I do?

Selling question

Jul 27, 2016 6:19:14 PM PT

Buyer wants to pay after delivery

a buyer contacted me saying they didnt receive their item even though tracking shows delivered. it was shipped first class so im not sure if i can get reimbursed through the post office. it was a cheaper item but i really dont want to refund buyer. should i ask them to open an item not received case and maybe ebay will refund the buyer (this happened to me once before and they refunded buyer and allowed me to keep my money). I am also a top rated seller, so will this impact that? I will refund the buyer if thats the best thing to do.

Shipping & Returns discussion

Hello to all,


I have a question for buyers and sellers....

It is very annoying when a seller sends you a tracking number that never updates or isn't real. 

Ive been waiting two weeks for an item under $25.00, when I ask the seller what is going on, this is what I got: The spelling errors are his/her own.


"We handed out your package to USPS right after paid, but I am able to see they have not posted any updates. I will contact them right away and open a claim for it, in hopes they can locate it. We will normally ship one more unit to you, whiel this claim is being opened, but sadly it was our very last one ( appears to have been discontinued ) and thence I will await to see what USPS reverts to us with, shall it not be found, I will gladly offer you a full refund, again, my sincere apologies on this unusual delay"

Should I wait  for this seller to issue a refund or shouls I escalate and let Ebay refund me?


I have a feeling this seller isn't going to do anything and never had any intention of shipping the item. BTW, he relsited the same item a double the price.



Bidding & Buying discussion

Jul 28, 2016 4:50:11 PM PT

Sellers that are not honest about shipping



Newbie to forum.  I placed an offer on an item and it was accepted by the buyer.  I was shocked to see the international shipping cost after the shipper sent the PAY IT NOW email.  I guess I am spoiled here in the U.S. with all the free shipping offers that are available and after reading the Ebay terms, I see I am obligated to pay even though the shipping cost is a lot more than the cost of the item.  What troubles me is that now the shipper is disclosing estimated cost on all the other items sold.  That makes me think twice before making an offer.  I would of definetely have been reluctant to place that offer if I knew of what the international shipping was going to be.  Is there anyway to resolve this issue in a civilized way?  The item seems of very good quality and I am willing to buy it.  But at this point, I am not happy with the way the seller presented the pay it now purchase or has tryed to resolve the issue.  For example, the seller has stated to pack (2) items to one package and that does not seem right.  I am not happy with my experience and expected seamless purchase.  



Buying & Selling Basics question

Jul 28, 2016 8:38:05 AM PT

Unfair shipping disclosure

Can anyone explain what "active content" means?  and why will ebay be discontinuing it within the year?  Thank you

Buying & Selling Basics question

Jul 28, 2016 12:49:31 PM PT

What does "active content" mean?

PayPal says okay to ship but when I try to print a label via the PayPal portal it says the address is invalid. The address looks like gibberish. Not sure what to do. This is a $184 order and I don't want to send it into a postal black hole. Here is the address with the numbers changed to 0s to protect the buyer's privacy...


Where is the postal code? Can anyone parse this?

Selling discussion

Jul 27, 2016 4:55:23 PM PT

Okay to Ship but Invalid Address?

Hi to ALL ebay members.I'm asking this question because i need to know who is right and who is wrong.Right now i'm trying to buy a vintage stereo receiver.I had found some listings and win or buy the item.When i send payment the seller is asking for more money for shipping.I'm from Puerto Rico and sellers in their listing did NOT mention ANYTHING about NOT shipping to Puerto Rico or they ONLY ship to the 48 states.I had hear that the seller is responsible for their listing so why when the seller notice that he ask for a shipping fee that did not cover the shipping cost they cancel and refund the payment.I think that the seller is fully responsible to list ALL the information that the buyer needs when buying a item.If the listing did not mention NOTHING about shipping or not shipping to Puerto Rico WHY the seller cancel and refund my payment and then they list the item again BUT this time saying it will cost more to ship to Puerto Rico or he ONLY ship to the 48 lower states or DID not ship to PR.I need to know WHO is right ...me as a buyer or the seller?Please ALL help is welcome.Thanks.

Shipping & Returns question

In mid-2017 eBay will begin to turn off active content.
Make sure your item looks good with active content turned off by previewing it now.(This will not impact how others see your listings)
What does this mean?  I've never seen it before on my listings and there it was this morning. 

Selling discussion

Jul 30, 2016 7:35:06 AM PT

Turn Off Active Content?

Hello! So the thing is, there is an item (a figure) i really want to buy, but i found no one who sells it on ebay.

I found a seller who has a figure of the same collection, and i wanted to ask him/her if it's possible to look if he can find the one i want but i hesitate. Will i bother the seller if ask for something like that? Is it possible? What is your opinion on that?


Sorry if it's a weird question but i will be thankful if anyone can give me advice on that matter.




Bidding & Buying question

I seem to recall a link thru which one could report a seller for dubious practices.  Now that I need it, I can't find it.  Any ideas?  Thanks

Bidding & Buying question

Jul 29, 2016 1:34:49 PM PT

Where is "Report a Seller" link?

barbara you said for us to go thru ebay   so i am here i think    how do we connect now    i have left you some texts please call me back


Bidding & Buying question

cannot make out the makers mark does anybody have any info. on this , thank you 

Pottery, Glass & Porcelain discussion

Jul 29, 2016 11:56:27 AM PT


I purchased these recently. They have a great look but I don't know who made them. Someone said blenko another said russel wright. Any help appreciated. Thanks, Charles

Selling question

Jul 27, 2016 8:58:01 PM PT

Are these glasses Blenko or Russel Wright?

I have a question about estimated delivery times for foreign sellers. Ive noticed that some sellers from foreign countries have different estimated delivery times for example one seller might have an estimated delivery from august 1 through august 20 and another seller from the same country might have an estimated delivery august 2 through september 20.


I understand some sellers are in different areas and probably have different postal carriers but  sometimes they are in the same city and have really different estimated delivery times.

I know due to customs delivery times may vary but even with customs it shouldnt take a month to get an item from china to the U.S.

I buy a lot of items from china and sometimes I get my delivery in 2 or 3 weeks, other times I don't get it for 4 weeks a whole month goes by or close to 30 days.

Sometimes when I check on my order status it says item shipped but It takes 30 days to get to me. I wonder if sellers are just saying they shipped the item because I don't think eBay checks if they shipped the item for sure, so they could just be saying they shipped it when they haven't so they wont get buyer complaints or negative feedback.


I just want to know why this happens? I dont mind waiting but I dont want to wait 20 days for an item, 10 days should be sufficient but it takes less than 24 hours most of the time to get from china to the U.S.

Shipping & Returns question

I paid for an item on July 15th. The seller said there were shipping label issues and the shipping would cost him much more than originally expected, so he cancelled the order. He then claimed that he couldn't give me a refund because paypal said he had insufficient funds. Later, he messaged me asking for my paypal email so that he could pay me there directly. I don't know if this is true or not but I looked up this situation and read that everything he would need, he should have available through ebay and that this is a strategy that scammers use to void my buyer protection. He has 0 feedback so I can't be sure.


I was told to go to the resolution center to file an item 'not recieved dispute' after the estimated delivery date (which was the 27th), but If I go to the item and see what my options are, my only option is to send a request to the seller. How do I file a case directly to ebay?



Bidding & Buying question

Jul 29, 2016 12:01:32 PM PT

Seller Cancelled and Says He Can't Refund

Bidding & Buying question

Jul 28, 2016 1:41:25 PM PT

want prices in sterling

is there a place in my ebay where I can see how much money I have made in my selling hostory?

My Account question

Jul 28, 2016 7:43:52 PM PT

monies made

I would like to change my ebay username to a business name. Is there any possible way for me to change it?

My Account question

I have two rings that I purchased separately, but look superb as a set and fit together perfectly. (One is a band ring that dips into a V at the center, and the other ring has a heart-shaped central stone, the point of which fits into the V on the first ring. Both rings have opals and purple gemstones.). I've always worn these rings stacked on the same finger. But now that I want to sell them, I can't decide whether I should list them separately or as one listing.


Would these rings be more likely to sell individually? I think I might be able to get a little more money if I list both together, but then I wouldn't know what to do if a buyer says they want only one of the rings. And if I do list the rings separately, how can I make buyers aware that I'm selling another ring that goes perfectly with the one they may be looking at?


What to do? Anyone have some advice?

Selling discussion

Hi all.


I bought a used computer from a seller and it arrived dead. I requested a return but the seller only offered a partial return which I was definitely not going to take. We couldn't find an agreement so ebay had to step in. 


After ebay stepped in the seller contacted me saying that he is going to file a claim against UPS because item was "clearly damaged during shipping" and demanded me to cooperate. I told him I will and asked what I can do for him but he did not respond for another week. After that, ebay just refunded me.


today he sent me some questions referring to the status of the packaging when I received the item but still no return slip. In this case can I just get rid of the item? 

Shipping & Returns question


Pottery, Glass & Porcelain discussion

Can I close ny paypal credt account and still be able to sell on ebay? Thank you.

Getting Started question

I sold some items and the buyer already paid through PayPal. The auction states delivery by FedEx. It turns out the buyer lives in the same city as my brother who has the identical product. Is it "OK" to have the item personally delivered? What kind of delivery confirmation is nescesary? 


I did contact the buyer and offered him a local pick-up, but he has not responded yet. I am trying to figure out what the options/rules are so I am ready in advance.


Thanks for any insight.

Shipping & Returns discussion

Jul 29, 2016 3:46:14 PM PT

Local delivery

I found a car on Craigslist and the seller wants to ship me the car and says it is protected with eBay buyer protection.  I findit hard to believe that eBay would protect a purchase they aren't even a part of.

Selling question

I picked this up for a buck, just because it was pretty. Is there any way to identify the binding artist? The initials at the bottom edge may be "AN," or "AM."

Booksellers discussion

Jul 29, 2016 5:14:29 PM PT

Decorative Binding Artist ID

I notified the seller my bid was a mistake and he said hed take care of it. But now the auction has ended and I was still listed as highest bidder!!! Now ebay wont let me do anything till i pay!!!! ive emailed seller again 5 times but no answer what do I DO?




Ok thanka for your help. I read ebays rules and tried to follow them but I guess I failed. I learned a Hard LESSON. Thanks again

Buying & Selling Basics question

My listing in airdraft>other will expire tomorrow afternoon.  How do I renew it for an additional period?

Starting an eBay Business question

This morning I received a message from a buyer claiming I sent him the wrong instruction manual & map for

a video game. The items were purchased on December 15, 2015. Buyer said he wants to return the items & wants me

to send him the correct ones. I asked him to send me a picture of those items I sent. It's been 7 months & this buyer is claiming

he received the wrong items. The items I sent him were the correct ones. What's the best thing I should do?

Shipping & Returns question

Jul 28, 2016 10:22:26 AM PT

Returns after 7 months?

The buyer sent a return request because the item not as described. I reply to them by sent messages they answereuntilil I show them how to use the device correctly then they stop answering. What should I do ? how can I close the case without hurt me or refund ? 

Shipping & Returns question

I bought and paid for an item, and it arrived damaged. I contacted the seller, and she refunded immediately. I mailed the item back (I oaid the postage for the return).  But in my "Purchase History," it is listed as an "Unpaid Item." WIll this affect my buyer profile? How do I fix it?

Bidding & Buying discussion

I'm new to this store thing.  I have a couple items pending payment on which I put some notes as reminders for myself.  I don't see the notes, and I can't figure out how to make them visible.

Selling discussion

I had several cases they ended up not paying for my item ,,,,

It seems like the buyer doesn't care much ...because ebay doesn't do much about it? or  ...?

If it happens often it's frustrating...

Thank you.


Selling question

I am getting an ErrorCode 37 when I try to upload around 36 products. It says "Error - Input data for tag <Item.ShippingDetails> is invalid or missing. Please check API documentation. Item.ShippingDetails". I have attached the fields where my shipping details are located. What am I doing wrong?


Thank you in advance.

Selling question

Jul 28, 2016 1:47:36 PM PT

Error Code 37

I understand how eBay will allow change from fixed to auction.  My question, will a penalty be applied for ending the fixed?

Selling discussion

Jul 29, 2016 6:27:02 PM PT

Change from fixed to auction

I still have their ebay name, how and where I go to find their listings again?

Getting Started question

Jul 27, 2016 4:36:57 PM PT

missing two sellers that I follow

Starting an eBay Business question

Jul 28, 2016 2:27:45 PM PT

How do I extend my listing?

I purchased something back on the 18th of July and got notice that it finally shipped on the 27th and won't be to me until the 5th of August! It's only coming from California so it's not like it was in China. When I asked the seller, here is his exact response: 


I see the order in eBay, but I do not show it in our system. eBay Motors uses a third party vendor to transmit orders to program sellers and I do know they have experienced some outages this month. We will get this order in cue and out today. I sincerely apologize for the delay.


Is this true? I'm extremely annoyed by the delay because I have a customer waiting for his car to be done and this is really holding things up. The shipping time on this is not right. Small item, not huge, so size wouldn't cause a delay. 


Any thoughts? 

Shipping & Returns question

Jul 28, 2016 10:23:41 AM PT

ebay motors shipping issues

Not sure if anyone can assist in this, but wanted to know what I can do with a buyer who is international and claims that item wasnt as described, refused to make a return and just left negative feedback?


I know sellers are not protected but curious to see what everyone would do in this case so I can get the negative feedback removed or resolved.

Shipping & Returns discussion

Jul 28, 2016 3:45:40 PM PT

global shipping