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Good Day!


I ordered a LCD screen replacement, but when I received the item it was damaged as in a crack to the lcd "which is none functionable", but the seller does not offer returns. What do I do since there is no option for a  return,  should I ask for a refund in full? If by chance i get to return through ebay I went to DHL website and did a rate and time qoute to have it shipped but the pirice ( DHl express wasthe same price as I bought the item which was ($54US = XCD153.93). I live outside the US which I use another shipping company to have items in which I ordered to get to my country "Saint Lucia" normally it takes a week or two for me to have the item in hand. But some may say thats not the sellers problem or because of me living overseas, and yes I am aware that some buyers abuse this sytem to get their aorund things to rub off the sellers service but  with me thats not the case as this goes both ways.What I'm try to say that I would it unfair if I had to ship the item back to the seller paying the shipping prices as of what I payed to order the item if I don't get to return it not as half partial refund. But I would like the communties advice on what to do as there is no return accepted, what I did so far was to let the seller know the situation having to figure out a solution, before I go ahead on opening a case.





Shipping & Returns question

Jul 27, 2016 6:35:29 PM PT

seller does not offer return

Is it a napkin holder?


I am familliar with the company I just can't find this piece. It is 4 inches so very small.


Thank you for any help, much appreciated.







image sharing sites

Pottery, Glass & Porcelain discussion

Jul 26, 2016 11:02:53 PM PT

Never seen one

Does any US seller has such a weird seller dashboard like I have? Every part covers a year, except the late shipment rate. Therefore the percentage is 5% and not 2.9%.


Screen Shot 2016-07-29 at 22.08.57.png

My Account discussion

Jul 29, 2016 1:24:58 PM PT

Seller dashboard - late shipment rate


Selling discussion

Jul 28, 2016 4:48:39 PM PT

gross fingernails while selling jewelry..

This is probably a specialized home-made tool, but I am curious to know what it was used for?


Length is about 7.5" including old style wood handle.  There are 3 flat sides that come to a point - in the end view they look like a triangle:




Thanks for your help

Selling discussion

Jul 28, 2016 4:25:14 PM PT

Looking to ID this old hand tool

If you bought or plan to buy SilverTowne 1 oz. silver bars. Thousands of buyers
were scammed. Sorry if you were one. CHECK THE REVERSE. CHECK THIS OUT.



Selling discussion



What's up?



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Jul 27, 2016 11:31:17 AM PT

New to eBay Daily Chat for Wednesday July 27

Need help, I am not a delph/delft collector. What is the difference? I purchased this plate at an estate sale, has gold painted trim, marked delph Rg #2 cannot read the rest., see picture. Age of the plate, value? Any help would be appreciated. Thank You.


myiphone 10048.jpg


myiphone 10049.jpg

Pottery, Glass & Porcelain discussion

Jul 27, 2016 9:57:29 AM PT

Need help Delph plate

All I did was look ...




Jewelry & Gemstones Board Group

Jul 26, 2016 8:35:32 PM PT

Sigh ... ebay Spam email

Trying to identify this tool and its purpose. My husband guesses it may be for lifting logs, but we really don't know. Any help will be welcomed. Thanks!


Log Lifter 003.JPG


Log Lifter 004.JPG


Log Lifter 005.JPG

Collectibles & Art discussion

I thought these were plastic or something at first. Now I realize that the silver swirls have the post attached, not the disks. they have a hole drilled in the middle and are cold to the touch. They just got a lot more interesting... Smiley Happy




pssst..it's clearsphere

Jewelry & Gemstones Board Group

Jul 27, 2016 10:29:01 AM PT

Could these be lapis? Thanks for help!

Shining honeycreeper in Costa Rica • photo: Paul Bannick:


A honeycreeper in Coasta Rica



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Jul 28, 2016 4:39:02 AM PT

New to eBay Daily Chat for Thursday July 28

 I think I found an original Renoir etching. I cannot determine if it is an early strike or later. It measures 4 1/4" by 3 1/2" plate size.  Who is a trusted authority on such items? Thanks.


Collectibles & Art discussion

Jul 27, 2016 3:02:51 PM PT

Original Renoir etching?

Can I get an opinion on this vintage MCM leather Patricia Collection bag.
I think it looks legit, but I'd like to be sure.





Fashion discussion

Jul 27, 2016 7:00:50 PM PT

Vintage MCM Patricia collection bag, good?

Hi, I want to say that this is a lady's garter, but I can't find another like it.  Any ideas?  There is a break in the loop of the front piece.











Jewelry & Gemstones Board Group

Jul 27, 2016 3:27:37 PM PT

What is this 14K lingerie thing, a garter?

This is an old pair of (I think) swivel drapery rods - they are only about 15" long.  Were these made for a narrow window? ... or did they have some other use?  Thanks for your help.



Selling discussion

So I picked this up at the local auction, I was sure it was going to be a signed piece, but no siggie Smiley Sad

Really well made, nice looking stones, great metal. 

Now what KW's would you use?






These are a few I came up with, but I feel as if I'm missing something.

thanks to all who take the time to look.


P7230010 (2).JPG



Jewelry & Gemstones Board Group

Jul 28, 2016 2:49:50 PM PT

Help with KW's on pin

Bought this ornate patio set today; It is beautiful! Someone told me it's called 'French bent wire? Or is it still wrought iron even as thin  as it is?


I've looked through a LOT of photos today trying to find another example to no avail. Can someone tell me what kind of patio set this? Was it done by a designer? (I think mass produced would have turned up at lease 1 other example).


Is it mid century or antique?


Bottom photo is of another wrought iron patio set I have been trying to sell - is it by a mid century designer?


Thanks in advance for any help!
















Collectibles & Art discussion



Howdy all  1.  I was thinking this was Art Deco but do you think it is older?  2.  The stone on top registered on the Presidium as other than glass but I don't have a clue as to what it could be  Do you  have a guess?  Not sure if it's my eyes but I think I see a carnelian, reddish-brown towards the bottom of it.  4.  One pic shows that the ring has a rather crude and ugly repair on one side   For some reason I remember that this was done for certain reasons  Either during the war and materials were scarce or maybe that was what the person could afford   Could just be a bad repair job but I do recall I heard something about this type of repair but I just can't remember what now   Any thoughts on that?  5.  Last, Not holding anyone to anything but I can't bring myself to scrap this  Would you try to sell it or is it junkeroo?  


Thank you anyone and everyone for all the knowledge you guys lend,  I enjoy learning!  

Jewelry & Gemstones Board Group

Hi, this pendant is marked 14k 585 and also has a mark that looks like a P in a square.  Does anyone recognize the P mark, or have a link for a site with gold jewelry makers marks?













Jewelry & Gemstones Board Group

Jul 27, 2016 2:26:37 PM PT

Mark on 14K pendant

Got this beautiful piece today - besides the sailors dancing together because there are no women, almost all of the clear sailors you can see are smoking pipes!


I can't find the name or info on it though - it has W. H. Overend under the bottom left cornet and P. Noumann under the bottom right corner - but looking them up I find there is art engraved by BOTH! I did find something that said they published something together - is this one of those?


There is no name of the original artist.


Does anyone recognize the piece  know the name of it? 


Finally, What are/why are all those lines there; is it a type of engraving or printing?


This one I may acrually keep & not resell!


Thank you all










Collectibles & Art discussion

Is this an Imperial Candlewick Pattern? Both the bowl and the underplate are etched with Hughes Cornflower. Imperial did alot of candlewick for Hughes in the earlier years but I can't seem to find this particular pattern of bowl or plate. Any information would be greatly appreciated. If you have the actual stock number and amount I could list it for I would be forever grateful. Thank you very muchcandlewick - 1.jpgcandlewick - 1 (3).jpgcandlewick - 1 (4).jpg

Pottery, Glass & Porcelain discussion


I found an interesting book today ... I'd never heard of it before, but plucked it from the library store's shelves due to its mysterious title: The 25th Man.


Initially thinking it was some work of vintage sci-fi, I opened it to read the full title:  The Twenty-Fifth Man: The Strange Story of Ed. Morrell, the Hero of Jack London's Star Rover by Ed . Morrell, Lone Survivor of the Famous Band of California Feud Outlaws.


Band of Outlaws???  This was getting more and more intriguing.  I had already decided to purchase the book when I discovered a lengthy inscription on the free front endpaper.  




An inked signature and date of 1924 were also written on the frontispiece.


After I brought the book home, I learned this about Ed Morrell (courtesy of Wikipedia):


Edward H. "Ed" Morrell (October 22, 1868 – November 10, 1946) was an accomplice to the Evans and Sontag gang that robbed the Southern Pacific Railroad in California's San Joaquin Valley in the 1890s. According to his memoir, "The 25th Man", the robberies were revenge for the large railroad corporation's mistreatment of local ranchers of the San Joaquin Valley. Morrell was sentenced to life imprisonment in Folsom State Prison in 1894. He was eventually transferred to San Quentin (1899 at the latest), and pardoned in 1908. Five of his years were spent in solitary confinementhe was known as the Dungeon Man of San Quentin. Author Jack London championed his pardon; and Morrell became a frequent guest at London's Beauty Ranch in Glen Ellen, California.  London used Morrell as a character in his 1915 novel The Star Rover. 


Morrell had been subjected to severe physical abuse in prison. After his release, he lectured widely on his experiences and advocated prison reform He lectured with former San Quentin prisoner and author, Donald Lowrie.   Morrell's lectures included addresses to the California and Pennsylvania legislatures. He advocated the abolition of  corporal punishment.  In 1914, he wrote a one-act play, The Incorrigible, based on his experiences (and one of his nicknames). In 1924, he published his memoirs, The 25th Man: The Strange Story of Ed. Morrell, the Hero of Jack London's Star Rover.


(End of excerpt)



I did a little cursory research to see if I could discover the identity of the mysterious John Milne to whom the inscription is addressed, but no luck.


So, my question to my esteemed bookseller colleagues and mystery aficionados is this:  Does anyone have any inkling of a clue as to the identity of John L. Milne and his connection to Ed Morrell? 


Thanks for any info or lucky guesses!


Booksellers discussion

Jul 28, 2016 5:57:32 PM PT

Inscription Mystery #Infinity (and beyond)

I've got a couple of vintage dresses that I suspect are from the 50's or 60's. They're in great shape. I'm not sure what to call them. Can anyone help?


The cream-colored one is a "Dyanne" and the yellow is a "Doris Dodson"




Doris Dodson Full.JPG

Fashion discussion


Pottery, Glass & Porcelain discussion

The*bumping*squirrel has been doodling around for a long, long time "Children's Doodles Found in Margins of Medieval Manuscript"


Booksellers discussion

I believe this is is Orrefors in the Prelude pattern. Is this an Orrfors mark? Thank you in advance!IMG_1164.JPGIMG_1167.JPGIMG_1168.JPG

Pottery, Glass & Porcelain discussion

Anyone knows whether or not something has happened to my order? It was sent out on 20th of july, arrived to my country on 23rd, and I still haven't received it.


Also, why does it also show Warsaw?






Shipping & Returns discussion

Well, here we go again!


Another reboot from one of the Big 2 - this time DC trying to back peddle to before their New 52 initiative took place under the stewardship of Geoff Johns.


DC Rebirth One-shot by Geoff Johns with art by Gray Frank and Ivan Reis.


Lovely artwork throughout and the main plotline involves Wally West & Barry Allen. Not a bad story but you get a lot of pages for $2.99/£1.99 so I'm not complaining - apart from the last pages which veer towards Watchmen territory!


Are the Watchmen about to become part of the main DCU? Probably only Mr Johns knows for sure!


DCU Rebirth rear.jpgDCU Rebirth front.jpg

League of Extraordinary Comic Book Collectors

Jul 27, 2016 1:46:27 PM PT

DC Rebirth!

I created a few drafts with the SYI form about a week ago. When I go in to complete a draft to list I receive the below error message. The draft is nowhere near 90 days old and I can't seem to access the draft. Don't want to start over here...


Any one else having this issue?




Selling discussion

Jul 28, 2016 4:58:17 AM PT

Problem Listing from Saved Draft

I am thinking German, but really don't know, nicely done and hand painted, no mark Any help will be appreciate it.IMGP8416.JPGIMGP8417.JPG

Pottery, Glass & Porcelain discussion

i am new seller in ebay i am from sri lanka.now i want to send item to another country...

what is the next step please helpsell 001.png

Shipping & Returns question

Jul 28, 2016 4:20:50 PM PT

what is the nest step

This is such elegant china from England - I couldn't not share it with you all.....

Selling this for a friend of mind whose mom just passed away recently and

needs to raise funds for taking care of her Estate....

so sad that she has no room to keep it but would love to see someone else

enjoy it!!  








“Real Old Willow Blue” FIVE Piece Place Settings
Set of 2 - by BOOTHS - England
Dinner Plate, Bread & Butter, Dessert/Pie, Flat Cup & Saucer

Manufacturer Status: Discontinued – Circa 1910 - ?
Pattern Name:  Real Old Willow Blue
Pattern Number:  A8025
Description:  Blue Willow Design, Scalloped Gold Trim


Real old willow blue.jpg



“Real Old Willow Blue” Replacement Fine China Pieces
by BOOTHS - England
2 Dessert/Pie Plates, 1 Flat Cup & 2 Saucers

Manufacturer Status: Discontinued – Circa 1910 - ?
Pattern Name:  Real Old Willow Blue
Pattern Number:  A8025
Description:  Blue Willow Design, Scalloped Gold Trim

Real old willow blue2.jpg

Advertise Your eBay Store Here

hello, I got this email

You were recently involved in a transaction for the following item:  
172280801795 - Hot Women set shoulder bag satchel handbag fashion handbags

We’re writing to let you know that an unauthorized third party may have accessed the seller’s account to list this item. The item has been removed from the site, and the transaction was cancelled. We ask that you take the following precautions:

- If you already paid for the item, you may be protected by eBay. Open a request with the Resolution Center and choose, "I bought an item. I haven't received it yet." You can access the Resolution Center by visiting:

salesman disappeared, what should I do? i want a refund..

PayPal logoJul 22, 2016 23:04:48 PDT
Transaction ID: 0YT81003LG4334114
Hello Inga Galdikiene,

You sent a payment of $5.99 CAD to cdascuibhgfbvg@outlook.com

We've asked the seller to ship.

Thanks for using PayPal. To see all the transaction details, log in to your PayPal account.


It may take a few moments for this transaction to appear in your account.

Payments question

Jul 29, 2016 3:39:04 AM PT


Need help identifying material, age and value. I have 3 pins with same Blue enamel and what looks like painted gold design. Trombone closure on all pins.

Much Thanks!

7-26-16  344.jpg7-26-16  347.jpg7-26-16  353.jpg7-26-16  348.jpg

Antique & Vintage Jewelry by Design



Good day to all!

New to eBay Chit Chat & More ~ EVERYONE WELCOME!


  Does anyone know who made this pin? Is it turquoise? Seems like a nice one but need some help identifying. ThanksIMG_3456.JPGIMG_3457.JPGIMG_3458.JPGIMG_3459.JPG

Collectibles & Art discussion



Making me a bit crazy..... seems no mater what i put in the highlighted fields or the ones below for variation... i get some error related to UPC or GTIN.


Have tried just about every configuration of columns N,O,P and Q i can think of and all give a variation of the same error.


Please help, my wife is considering doing this manually... yuck!


Thanking you for your help in advance.















Tools & Apps question

Jul 29, 2016 10:24:11 AM PT

variation listing GTIN and UPC errors





(For our Dial ups)

Jewelry & Gemstones Board Group

Can anyone help me identify this Crab Plate from Spain? Thanksimage.jpeg

Pottery, Glass & Porcelain discussion

Jul 28, 2016 3:04:13 PM PT

Help Identify Crab Plate from Spain.

Can you tell me the age or what year this RRP Co Roseville, Robinson Ransbottom vase was made?  

The vase is 10" tall and spans 13" across top of vase.


Thank You



Pottery, Glass & Porcelain discussion

Hi Everyone,

  I need some additional help with identifing doll clothes either maker or doll. Any help would be appreciated.





SAM_5486.JPG                 SAM_5487.JPG

B.        Front                                                                       Back plug for doll?


SAM_5501.JPG     SAM_5502.JPG

C.       Front                                                    Back


SAM_5510.JPG              SAM_5511.JPG          SAM_5512.JPG

D.                                                             E.                                                                 F.    Vinyl type material for small doll like Dawn






Dolls discussion

Jul 27, 2016 7:16:37 PM PT

More doll clothes help

Need help I.D.  maker, age, pattern, what is it?  Thank You

myiphone 10113.jpg


myiphone 10114.jpg

Depression/40s-50s-60s Glass

Jul 29, 2016 4:35:12 PM PT

Need Help I.D pink glass bowl


Pottery, Glass & Porcelain discussion

This beautiful doll is unmarked. She sort of looks like some Alexander dolls that I have seen but I haven't matched her up yet. Also wondering what the hooded cape might mean since it's not red! Thanks!thumb_IMG_8229_1024.jpgthumb_IMG_8230_1024.jpgthumb_IMG_8231_1024.jpgthumb_IMG_8232_1024.jpg

Dolls discussion

maybe, but primarily its a scraper





Home & Garden discussion

Jul 29, 2016 4:52:09 AM PT

Re: Looking to ID this old hand tool


 red tin box with the word clipper on the top. Its 14cm long,8cm high and 8cm wide. Can anyone tell me what it is for?


Motors discussion

Jul 28, 2016 2:18:20 AM PT

red clipper tin

Looking to the experts for help with this glass mark


Depression/40s-50s-60s Glass

Jul 27, 2016 1:24:32 PM PT

Red Footed Glass Tumbler

Are people really getting what they're paying for, or is it a Scam? I'm Not gonna mention no Store Names...I'm Not out to ruin Anybody's Business, and or Reputation, and you best be on the look out, On Line...for this, little Scam...as well. If you are buying a So called...Brand New, guitar, from a Music Store, or...On Line, some are trying to pass off, what is called, a B Stock, guitar as Brand New, and people are paying the Brand New, Price for them. Don't get Scammed...all you have to do is look Very...Carefully, near the Top of the Head Stock, on the Back, it has USED...Indented into it. No, I haven't bought a New Guitar, in years but, I know people do all the time, and I'm sure, they Want, What They Pay For. Face it folks, New, is New, and Used...is Used, don't let em try to fool ya.13891824_10209879996939332_7631990662110257613_n.jpg

Bidding & Buying discussion

Jul 29, 2016 1:29:53 PM PT

Is it Brand New, or is it Used?

Hoping to Id this acid mark.  Thank you for any suggestions.




Pottery, Glass & Porcelain discussion

Jul 28, 2016 2:54:24 PM PT

ID Ruby Red Glass

I've seen multiple listings with discount promotions in the search results, such as order discounts or shipping discounts.


Here's an example:

eBay Promo.png

I offer promotional discounts and I'd like this to appear for my listings, but I do not see an option.


I've noticed that you don't have to be a Top Rated Plus seller and I've heard that smaller sellers have had it on listings in results.


So I'm just wondering how to add this to my listings.

Selling question

Bought this clock for the glass. Notice all of the free packaging items from the P.O. It really cranks me off. The box is full of free padded mailers, Priority boxes, envelopes. It's the only thing they used for packaging. Of course the clock didn't make it in one piece any way!Smiley Mad

Selling discussion

So I sell a cassette collection via BIN to a buyer in Hawaii over the 4th of July weekend.  Buyer had the option to have it sent with Expedited Shipping but declined, so it was sent "standard" via Media Mail.  I use eBay's labeling system, package up the item, and take it the PO for dispatch.


Later that afternoon, I get a message from eBay saying the buyer had requested to cancel their order, but since package had already been sent, eBay had informed buyer on my behalf it was too late to cancel.  I call eBay about this as I had never run into this problem before, and they say, "no worries -- we've informed you and the buyer what's going on -- you need do nothing more." 


After I mail out any eBay purchases,  I always check eBay's tracking info and the USPS site to make sure they're on their way.   Within 24 hrs of pick up at the PO this woman's package arrived at the USPS sorting center in Warrendale, PA awaiting further dispatch.  A few days later I check again, and the status is the same, so the next time I go to the PO I ask them why it seems to be just sitting there and whether I should be concerned.


The answer was no.  Media Mail to Hawaii from the Mainland usually takes 3-5 weeks as the PO aggregates the packages until they have sufficient quantity to merit onward shipment.  Media Mail is the last to be shipped.  They tell me to keep checking on its status and if the package hasn't been delivered in 4 wks time then to file a lost package trace request  as it's too soon to do so now.


A few days later, I notice the buyer has lodged negative feedback against me.  Reason being "I refuse to communicate."   Huh?  I never have heard a thing from this woman.  Any/all communication I got about the order was from eBay -- not her.  On top of that, I had spoken to eBay when I received the notice from them that they had denied the buyer's request to cancel the order and they had told me "everything's fine -- you don't need to do anything more."


So I call eBay about the negative feedback comment.  They look at the trasaction and eBay message records.  They agree that the buyer's negative feedback was unwarranted and removed it.  


Another week goes by and I get another message from eBay.  This time telling me the buyer had opened a case because "item had not been received" and that I need to provide eBay with tracking info.  Huh?  


Tracking info was instantly/automatically put into the transaction the second I printed the label via eBay's labelling system.  Yes, I double-checked.  It was and is still there plain as day so what in the heck are they talking about that they need me to provide the information?


But, I respond within minutes of the request giving eBay the tracking number, carrier, plus additional information about the fact buyer had opted for Media Mail shipping which takes 3-5 wks which PO confirmed.  Since it's only been two weeks, I cannot file a trace request but was advised by PO if package doesn't arrive in 4 wks time to do it then, which I intended to do and would keep all posted.


Same info was sent to the buyer.  I hear not one word from the woman AGAIN.   No, "Thank you for the update.  I'll let you know when it arrives.  I'd like to send it back when it does because XYZ,"  etc.  Absolute "radio silence" from her end, once again. **bleep**?


So I call eBay to discuss the situation and verify they received the information I sent them.  They tell me "Yes, I see it here. You did everything right -- there's no reason to be concerned or nothing more you need to do."


SO TODAY, (you guessed it), I get a message from eBay saying they have closed the case, decided in the buyer's favor, and refunded her money.  The reason?  "Tracking info I provided was invalid."    Come again?


I call eBay and the CS Rep tells me, "Yes, you did everything right, but the buyer didn't get her item so she has a legitimate complaint."   I ask the woman if she can see the info I had relayed about usual Media Mail transit times to Hawaii, that the buyer opted NOT to use expedited shipping, and that PO had informed me that 4 wks need to go buy before I should file a lost package trace.


She says, "Yes I can see all that and I understand, but once a buyer opens a case, we let seven days go by and if there's no status change in the tracking info, we consider the info you provided to us as "invalid" and close the case in favor of the buyer."


I ask her again if she understands this package was sent to Hawaii not the lower 48 states, and the usual Media Mail shipping time is 3-5 wks which the buyer agreed to and enough time hasn't elapsed for the package to reach the buyer yet and my hands are tied trying to trace it until the first week on August according to the PO.


Her response?   "Yes, I understand that, but your appeal will be denied because the buyer hasn't received the item so her complaint is legitimate."


So I ask her what happens when the item shows up.  "Nothing," she says.  "eBays already closed the case so there's no reason for us to get involved.  If you want to try and send the buyer an invoice and ask her to pay for the item *outside of eBay* you can, but eBay won't intercede as the case is already closed."


I can't believe my ears.


I then ask her if there are other ramifications to this debacle and she says:  "No, the buyer can't leave any negative feedback for you, but yes, since the order wasn't fulfilled it will count against you."


At that point, I had just about had it and said:  "You mean to tell me, that despite the fact you and others at eBay have told me numerous times that "I did everything right" and provided you with everything your requested in a timely manner and kept everyone involved in the loop,  that not only am I out an item which I am left to my own devices to get shipped back or paid for, you're penalizing me for something I have no control over -- a "crime" that hasn't even been proven to have been comitted since the requisite amount of time hasn't even elapsed yet for the item to be verified lost or for that matter delivered?"


Her answer?  "Well, you could have avoided the problem entirely if you had just sent it Priority Mail.  It would have gotten there in a timely manner and if it did get lost it would have been insured."    


Gob-smacked doesn't quite cover it...


I said to her, let's not hash over the fact again that IT WAS THE BUYER that opted for Media Mail shipping, but if that's eBay's position (not to use Media  Mail), then why doesn't eBay make it impossible for sellers to ship an item any other way, or at the very least have an auto warning message come up that says:  "Due to significant delays in shipping from the Mainland to Hawaii (or vice-versa) we strongly suggest you use Priority Mail instead of Media Mail in order to expedite delivery and avoid your seller opening a 'Item Not Received' case against the transaction due to probable time required for delivery."


Her response?  "Oh, we would never do that because we want sellers to have control over how they choose to sell and ship their items.  Besides, I don't see why you're so concerned, you have 100% positive feedback and Top Seller status -- this incident isn't going to make a difference."


I kid you not!   That's what she said.  SImply incredible.  So I hung up and told her:  "Have a nice day."


So, moral of the story:


-- If you're selling an item that ordinarily is allowable and can be shipped via Media Mail and the buyer is in Hawaii, DON'T send it Media Mail.  Either cough up the extra money to send it Priority Mail yourself, indicate in your listing that expedited shipping is required for buyers that aren't in the lower 48 states, or don't allow bidders outside of the lower 48 to bid at all.


-- Or, change your Media Mail listings to Priority Mail to avoid the problem all together, though in my case most of my "Media Mail items" sell for so little, the cost of expedited shipping would double or triple the total amount due, which is a buyer deterrent -- which is why I am not in favor of going that route.


-- Realize that even though eBay has denied a buyer's request to cancel an item after it has been shipped, that doesn't mean they can't blast you with negative feedback however unwarranted.  IOW, you'd best keep eBay on your speed dial as you'll be talking to them a lot to get things straightened out.


-- Though I realize there are divergent opinions about whether to put bidders on a BBL, the buyer in question is now on mine and will stay there permanently.


-- If an eBay CS Rep tells you "You've done everything right, there's no need to worry" -- don't count on it.


-- For those who are wondering, yes I will be filing a lost package trace request with the PO in another week, though I fully expect the package will show up in due time.  


-- And finally, I'm not totally convinced that the buyer wasn't trying to pull a fast one from the get-go given her behavior, but if she wants to scam me out of eight bucks that bad, she can have it.  I'm not going to waste any more time or emotional energy on chasing her down for the money or demanding my item back.  Just not worth it.


Apologies for the length of this, but hopefully there's some value in sharing what happened -- especially when it comes to how eBay chose to handle the matter, which on one hand is mind-blowing, but on the other, sadly the way it seems it goes.


Regardless, thanks for listening to me vent.   Keep calm, and sell on!

Selling discussion

I have to think that there is a minimum threshold to pay Sales tax in NJ. At what point does on line sales become a business? I operate in NJ and hardly generate sales tax collections. For 2016 I have generated 16.00! There is a lot of rigamarole involved with it to bother. Can I exclude buyers from NJ? I have called the State and asked and the answer was you are too small. But then why charge my buyers? Any kindred sellers from NJ with some guidance? Thanks

Selling discussion

I made a "Best Offer" on an item. I put no additional message in my offer.


The Seller responded with a counteroffer and included a URL in the message. I want to decline the offer, but I get this message:


"Your Best Offer cannot be sent for the following reason: We’ve noticed that your Best Offer included some contact information. We don’t allow email addresses, phone numbers, or URLs in Best Offer communications. Also, members can’t use the Best Offer feature to contact each other about buying or selling outside of eBay. Please go back and remove your contact information, as well as make sure that your transaction will take place on eBay where it will be covered by our buyer protection and feedback policies."


I did not include the URL in my communications, the seller did. I can't remove a portion of their message, only they can. Ebay is not differentiating the two sides of the communication like it should.


Also, there doesn't appear to be anywhere I can communicate with the seller about this problem and tell them to remove the URL from their message, other than the Best Offer dialog, which won't let me send anything. There is the ask a question link at the bottom of the description, but all those questions are public and they plus their answers will be displayed on the page for everyone to read.


Ebay's own contact page breaks everything down into preset catagories and sub-catagories, and doesn't appear to have a spot for something like this.


I don't want to just wait 48 hours to let the offer time out and risk some sort of black mark on my account because I didn't respond. What can I do? Please help!

Bidding & Buying discussion

Can someone please explain ebay turning off active content, are we talking about about item specifics?  What is this referring to exactly? 


In mid-2017 eBay will begin to turn off active content.

Make sure your item looks good with active content turned off by previewing it now.(This will not impact how others see your listings)
End Preview  |  Learn more

Selling discussion

Jul 28, 2016 8:49:55 PM PT

Turning off Active Content

I purchased a pair of black lounge pants back in June. After waiting a couple of weeks, I still had not received them, and I emailed the seller to get a status on the order. The seller never responded, so I opened a DNR case with Ebay. Suddenly, the seller quickly shipped the item and I received it, and Ebay quickly closed the case in the seller's favor (which I understand because I had now received the item). 


I almost never leave negative feedback, but I was pretty irritated about this, so I went online to leave feedback for this transaction. For some odd reason, the item is NOT listed on my purchase list on the computer, yet I am able to pull it up on my phone. Whatever.


I left negative feedback for this seller: "Took seller a MONTH to ship this item to me. Did not reply to emails.", and literally five minutes later, Ebay emails me to tell me that my feedback was removed because of the case. I cannot appeal this decision, or even email someone to inquire further about it. It's just done and over with, as far as Ebay is concerned.


Because of this, I now view Ebay feedback as a joke. Sellers already cannot leave negative feedback for buyers, and now apparently, buyers cannot leave negative feedback for sellers at all if there is a case involved? So if a buyer has an unsatisfactory experience with a seller, that's just too bad, and we cannot warn other buyers of the issues? I have had cases before and I was able to leave negative or neutral feedback afterwards, so what gives? I feel like I am being censored. What is the point of feedback if we are unable to leave it in cases such as this? >:[


I will certainly be shopping more on Amazon from now on. 

Bidding & Buying discussion

Jul 27, 2016 7:10:34 AM PT

Ebay removed my negative feedback

PayPal says okay to ship but when I try to print a label via the PayPal portal it says the address is invalid. The address looks like gibberish. Not sure what to do. This is a $184 order and I don't want to send it into a postal black hole. Here is the address with the numbers changed to 0s to protect the buyer's privacy...


Where is the postal code? Can anyone parse this?

Selling discussion

Jul 27, 2016 4:55:23 PM PT

Okay to Ship but Invalid Address?

We offer a promotional shipping discount for free shipping on orders over $35. When a customer's order reaches this threshold we usually ship USPS First Class because it is the cheapest shipping option available.


My question is: If someone has an order that qualifies for free shipping, is it possible for them to still select and pay for a more expensive/quick shipping option like USPS Express? Or are they stuck with whichever shipping I choose?


I tried to log out and test it, but when I added things to my cart it didn't give any shipping options. I am not sure if that's indicative of not being able to select other shipping options or if you can not choose shipping options without logging in.


Thank you.

Selling discussion

Can anyone shed some light on what it is please.

Selling discussion

Jul 27, 2016 7:14:40 PM PT

Anyone know what EBay partner network is?

I started using ebay about a month ago to help with sales for our business. when i opened the account i had a selling limit of 10. after a few weeks it was raised to 50. my question is how long does it take to get to 250, 500, 10,000. as it is now my store will be empty in a day or two. i have 14 items left to sell and 4 should sell today.  

Selling discussion

I have a pair of Star wars shoes that have "eatwithhope" on them and Im wondering if anyone knows the reference?

Selling discussion

I accepted an invitation from ebay to participate in a promotion that limited final value fees to $1 on first 5 items to sell.  They had to be listed by midnight on July 12.   Where can I find that invitation on my ebay page?   I looked through my email listings and found nothing.  Thank  you for your help...Martha

My Account discussion

Jul 27, 2016 9:30:57 AM PT

$1 final value fee seller invitation

This particular item I sold was heavy I decided to us UPS for the shipping because in the past it was always more economical to the buyer. The UPS shipping price the listing quoted was 17.55 and this is what it charged the buyer. When I went through the UPS marketplace shipping and the twenty questions to answer, it gave me a shipping price of over $29! There is nothing different between the weight and dimensions on the ebay listing and what I put into UPS. What's going on?

Shipping & Returns question

This has happened to me 3 times just this month it is a hard case to win and is wasting my time


Today again I received my order just to see all items are not in my package yet all are marked as delivered in my purchase history.

over a week or two ago was my first hit with this so I opened a case and lost because they said all items were delivered

that was funny because I stated exactly what happened so obviously they did not even take time to read the case so I re-opend another case and that is still in process

but since then 2 more boxes came with the same darn thing.... missing items from order


I have 6,034 feedback received and purchased a lot more than that and I am going to have to stop buying multiple items on ebay and never out of the county again. That is pretty darn sad!


I know it has to be happing to other buyers I hope everyone complains and some how can get this fixed!


Oh buy the way they always ask you to return item for refund lol when you do not haver the item to send back

and no matter what you say they repeat the same thing in every message they send you.

Bidding & Buying discussion

Hi, my Husband found a fish locator he wants, it was a buy it now, he was messaging the Seller and they came to an agreement on a lower price. The Seller has not adjusted the buy it now, or sent an invoice, but messaged my Husband to transfer the payment directly to his paypal. This is a huge red flag for me, since it doesn't appear that there will be a "transaction" or "check out" through ebay. The price is about 1/4 of a new one retail, again, red flag. Thanks in advance.

Bidding & Buying discussion

I received a message on my eBay app from a buyer saying they need the item ASAP for a gift and have offered much more than I was expecting from the sale and also to cover next day delivery charges. The buyer has asked for me to request the money from their PayPal. Is this a scam. How does the scam play out?


Selling question

Is there really such a thing a no returns? When you say no returs is that really true? Lately most of my returns which have been by way of people openining case where the item is what they say is defected and its not . It is because they install it on their lawnmower and it breaks because they install it wrong or drive over something and crack it. We can always tell by the way part bent backwards or that they bottomed out. Sometimes its because they didn't  torqued it right. 


Shipping & Returns discussion

Jul 27, 2016 5:36:31 PM PT

Is there such a thing a NO RETURNS

For a Buy It Now listing I have a buyer who said "If I don't accept pay after delivery then they are not interested." I told them I was unable to do that and now I'm getting snotty replies like "that's your loss"    What should I do?

Selling question

Jul 27, 2016 6:19:14 PM PT

Buyer wants to pay after delivery

Hello! a buyer cancelled a bid on me, how's this possible? all I received was an email from eBay saying buyer cancelled bid. there is nothing in my bid history of their ever being a bid now I'm stuck with the item as it was an exclusive and now the market is flooded with the same item that is now cheaper Smiley Sad I thought buyers could not cancel without 1st contacting the seller (me) please help Smiley Happy

Selling question

Jul 26, 2016 8:49:35 PM PT

Buyer cancelled a bid on me?

Hello to all,


I have a question for buyers and sellers....

It is very annoying when a seller sends you a tracking number that never updates or isn't real. 

Ive been waiting two weeks for an item under $25.00, when I ask the seller what is going on, this is what I got: The spelling errors are his/her own.


"We handed out your package to USPS right after paid, but I am able to see they have not posted any updates. I will contact them right away and open a claim for it, in hopes they can locate it. We will normally ship one more unit to you, whiel this claim is being opened, but sadly it was our very last one ( appears to have been discontinued ) and thence I will await to see what USPS reverts to us with, shall it not be found, I will gladly offer you a full refund, again, my sincere apologies on this unusual delay"

Should I wait  for this seller to issue a refund or shouls I escalate and let Ebay refund me?


I have a feeling this seller isn't going to do anything and never had any intention of shipping the item. BTW, he relsited the same item a double the price.



Bidding & Buying discussion

Jul 28, 2016 4:50:11 PM PT

Sellers that are not honest about shipping

a buyer contacted me saying they didnt receive their item even though tracking shows delivered. it was shipped first class so im not sure if i can get reimbursed through the post office. it was a cheaper item but i really dont want to refund buyer. should i ask them to open an item not received case and maybe ebay will refund the buyer (this happened to me once before and they refunded buyer and allowed me to keep my money). I am also a top rated seller, so will this impact that? I will refund the buyer if thats the best thing to do.

Shipping & Returns discussion

Why do people buy used items that are clearly used and have signs of wear and tear just to ***** about the condition of them?  


Is it some kind of scam by competitors to make one another look bad?  Or do some people just complain about every *-ing Purchase that they make on here?


If they dont like what they get here why dont they leave and go to amazon or something?


I am getting sick of dealing with people wanting partial refunds, leaving false feedback, scamming, etc.  The list goes on, and most of you know that.  


People are starting to realize that as the buyer they ARE NEVER WRONG.  They can buy what ever they want and as long as they return it within 30 days....... their isn't jack that a seller can do.  They can claim all kinds of ridiculous things and as the seller you have to comply.  Now dont get me wrong, good customer service is a very important part of maintaining a business, but in a brick and mortar store...... The buyer cannot make such claims as they can on ebay.  


I'm sorry for a rant but it just seems to be getting worse and worse....... every new policy just makes the site one step closer to its own destruction.


Rant over, thanks for any and all input.....

Selling question

Pottery, Glass & Porcelain discussion



Newbie to forum.  I placed an offer on an item and it was accepted by the buyer.  I was shocked to see the international shipping cost after the shipper sent the PAY IT NOW email.  I guess I am spoiled here in the U.S. with all the free shipping offers that are available and after reading the Ebay terms, I see I am obligated to pay even though the shipping cost is a lot more than the cost of the item.  What troubles me is that now the shipper is disclosing estimated cost on all the other items sold.  That makes me think twice before making an offer.  I would of definetely have been reluctant to place that offer if I knew of what the international shipping was going to be.  Is there anyway to resolve this issue in a civilized way?  The item seems of very good quality and I am willing to buy it.  But at this point, I am not happy with the way the seller presented the pay it now purchase or has tryed to resolve the issue.  For example, the seller has stated to pack (2) items to one package and that does not seem right.  I am not happy with my experience and expected seamless purchase.  



Buying & Selling Basics question

Jul 28, 2016 8:38:05 AM PT

Unfair shipping disclosure

Can anyone explain what "active content" means?  and why will ebay be discontinuing it within the year?  Thank you

Buying & Selling Basics question

Jul 28, 2016 12:49:31 PM PT

What does "active content" mean?

I notified the seller my bid was a mistake and he said hed take care of it. But now the auction has ended and I was still listed as highest bidder!!! Now ebay wont let me do anything till i pay!!!! ive emailed seller again 5 times but no answer what do I DO?




Ok thanka for your help. I read ebays rules and tried to follow them but I guess I failed. I learned a Hard LESSON. Thanks again

Buying & Selling Basics question


Pottery, Glass & Porcelain discussion

I am getting an ErrorCode 37 when I try to upload around 36 products. It says "Error - Input data for tag <Item.ShippingDetails> is invalid or missing. Please check API documentation. Item.ShippingDetails". I have attached the fields where my shipping details are located. What am I doing wrong?


Thank you in advance.

Selling question

Jul 28, 2016 1:47:36 PM PT

Error Code 37

I accidentally left a positive feedback for someone who still hasn't paid.  It's been over 10 days.  I've sent 2 invoices with no response.  Can I still file an unpaid item case even though I left the positive feedback?  Also, someone left me positive feedbak and their item ended on July 1 and no payment or contact.  Same question for them.  I am relatively new to selling so I had been giving people the benefit of the doubt (which now I know I have to stop) I even gave the option for them to cancel the order if they needed me to which I know I shouldn't have.  


Any advise is greatly appreciated

Buying & Selling Basics question

I have a question about estimated delivery times for foreign sellers. Ive noticed that some sellers from foreign countries have different estimated delivery times for example one seller might have an estimated delivery from august 1 through august 20 and another seller from the same country might have an estimated delivery august 2 through september 20.


I understand some sellers are in different areas and probably have different postal carriers but  sometimes they are in the same city and have really different estimated delivery times.

I know due to customs delivery times may vary but even with customs it shouldnt take a month to get an item from china to the U.S.

I buy a lot of items from china and sometimes I get my delivery in 2 or 3 weeks, other times I don't get it for 4 weeks a whole month goes by or close to 30 days.

Sometimes when I check on my order status it says item shipped but It takes 30 days to get to me. I wonder if sellers are just saying they shipped the item because I don't think eBay checks if they shipped the item for sure, so they could just be saying they shipped it when they haven't so they wont get buyer complaints or negative feedback.


I just want to know why this happens? I dont mind waiting but I dont want to wait 20 days for an item, 10 days should be sufficient but it takes less than 24 hours most of the time to get from china to the U.S.

Shipping & Returns question

Bidding & Buying question

Jul 28, 2016 1:41:25 PM PT

want prices in sterling

I had several cases they ended up not paying for my item ,,,,

It seems like the buyer doesn't care much ...because ebay doesn't do much about it? or  ...?

If it happens often it's frustrating...

Thank you.


Selling question

I still have their ebay name, how and where I go to find their listings again?

Getting Started question

Jul 27, 2016 4:36:57 PM PT

missing two sellers that I follow

I'm new to this store thing.  I have a couple items pending payment on which I put some notes as reminders for myself.  I don't see the notes, and I can't figure out how to make them visible.

Selling discussion

I purchased something back on the 18th of July and got notice that it finally shipped on the 27th and won't be to me until the 5th of August! It's only coming from California so it's not like it was in China. When I asked the seller, here is his exact response: 


I see the order in eBay, but I do not show it in our system. eBay Motors uses a third party vendor to transmit orders to program sellers and I do know they have experienced some outages this month. We will get this order in cue and out today. I sincerely apologize for the delay.


Is this true? I'm extremely annoyed by the delay because I have a customer waiting for his car to be done and this is really holding things up. The shipping time on this is not right. Small item, not huge, so size wouldn't cause a delay. 


Any thoughts? 

Shipping & Returns question

Jul 28, 2016 10:23:41 AM PT

ebay motors shipping issues

Everyone here is so knowledgable. I hope you can help me out again. This one is tricky as it is artist signed but no makers mark. I was thinking German (based on the artist name). It is also impressed stamped #2324 which I'm sure is a mold number. Any help regarding maker and or dating would be appreciated.

Pottery, Glass & Porcelain discussion

is there a place in my ebay where I can see how much money I have made in my selling hostory?

My Account question

Jul 28, 2016 7:43:52 PM PT

monies made

My listing in airdraft>other will expire tomorrow afternoon.  How do I renew it for an additional period?

Starting an eBay Business question

Starting an eBay Business question

Jul 28, 2016 2:27:45 PM PT

How do I extend my listing?


I live in Slovenia. I wanted to start selling on ebay as the company.
I heard that for the European companies it is necessary to pay the VAT.
I in Slovenia have a registered company, but it isn't the payer of the VAT.
Tell as to sell to me on ebay if my company isn't the payer of the VAT and I have no its VAT Identification Number?
I have only tax number!



Starting an eBay Business question

Jul 28, 2016 1:27:58 PM PT

VAT Identification Number

I paid for an item on July 15th. The seller said there were shipping label issues and the shipping would cost him much more than originally expected, so he cancelled the order. He then claimed that he couldn't give me a refund because paypal said he had insufficient funds. Later, he messaged me asking for my paypal email so that he could pay me there directly. I don't know if this is true or not but I looked up this situation and read that everything he would need, he should have available through ebay and that this is a strategy that scammers use to void my buyer protection. He has 0 feedback so I can't be sure.


I was told to go to the resolution center to file an item 'not recieved dispute' after the estimated delivery date (which was the 27th), but If I go to the item and see what my options are, my only option is to send a request to the seller. How do I file a case directly to ebay?



Bidding & Buying question

Jul 29, 2016 12:01:32 PM PT

Seller Cancelled and Says He Can't Refund

I purchased these recently. They have a great look but I don't know who made them. Someone said blenko another said russel wright. Any help appreciated. Thanks, Charles

Selling question

Jul 27, 2016 8:58:01 PM PT

Are these glasses Blenko or Russel Wright?

I bought and paid for an item, and it arrived damaged. I contacted the seller, and she refunded immediately. I mailed the item back (I oaid the postage for the return).  But in my "Purchase History," it is listed as an "Unpaid Item." WIll this affect my buyer profile? How do I fix it?

Bidding & Buying discussion

Not sure if anyone can assist in this, but wanted to know what I can do with a buyer who is international and claims that item wasnt as described, refused to make a return and just left negative feedback?


I know sellers are not protected but curious to see what everyone would do in this case so I can get the negative feedback removed or resolved.

Shipping & Returns discussion

Jul 28, 2016 3:45:40 PM PT

global shipping

Hi to ALL ebay members.I'm asking this question because i need to know who is right and who is wrong.Right now i'm trying to buy a vintage stereo receiver.I had found some listings and win or buy the item.When i send payment the seller is asking for more money for shipping.I'm from Puerto Rico and sellers in their listing did NOT mention ANYTHING about NOT shipping to Puerto Rico or they ONLY ship to the 48 states.I had hear that the seller is responsible for their listing so why when the seller notice that he ask for a shipping fee that did not cover the shipping cost they cancel and refund the payment.I think that the seller is fully responsible to list ALL the information that the buyer needs when buying a item.If the listing did not mention NOTHING about shipping or not shipping to Puerto Rico WHY the seller cancel and refund my payment and then they list the item again BUT this time saying it will cost more to ship to Puerto Rico or he ONLY ship to the 48 lower states or DID not ship to PR.I need to know WHO is right ...me as a buyer or the seller?Please ALL help is welcome.Thanks.

Shipping & Returns question

I haven't sold in a while here and this is new to me.  I am selling some 14K gold chains and auction ends tomorrow.  I just got a message asking me to cancel bids/ wrong item in unclear language.  This is not credible to me.  He placed the high bid early in week and other bidders have bid up the price bur he is still high bid.  During the week he asked a question which I answered immediately.  Didn't hear from him again until tonight.  I don't think that it is fair to ask me to cancel his bids which I don't think I can - I can cancel the auction perhaps when auction ends?  


What am I supposed to do now?  Wait until it ends tomorrow morning and then cancel sale and relist item.  Thanks for advice.

Selling question

Do I have to wait for the counter to expire before accepting the higher best offer? Thanks I couldn't find this on the board.

Selling question

Can I close ny paypal credt account and still be able to sell on ebay? Thank you.

Getting Started question

I would like to change my ebay username to a business name. Is there any possible way for me to change it?

My Account question

Selling question

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