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I purchased a set of Waterford crystal from a seller on eBay, a set of 4 glasses for a christmas gift and want to make sure they are authentic


The marking on the bottom doesn't look quite right (see photo 1) and there are like 4 or 5 seams around where it looks its been pressed together (see photo 3)


Can someone please check the photos and help me authenticate?






Bidding & Buying discussion

Earlier today I got the following message from eBay:



Here's how we protected your selling account

Hi pearlyqueen55,

Thanks for consistently delivering exceptional service to your buyers. We're here to provide you a marketplace where you can sell with confidence. That's why we've taken the following steps during the past month to protect your account:

  • Automatically set 4 of your detailed seller rating(s) to 5 stars from qualifying transactions

We've already updated your seller dashboard to reflect these changes, which are for transactions made during the past year. When we remove transaction defects, your transaction defect rate may not go down if you had transactions that received more than one defect.

We'll continue to improve our monitoring, detection systems, and policies to protect sellers like you. To see these updates, go to your seller dashboard.


Absolutely nothing has changed! My defect score is the same (one transaction), and the one feedback hit I got (for shipping and handling charges) is just the same as it's always been.


What's this all about? Have other people been getting this message too?


How strange.


Confused again;


A Part-time eBay Sellers Group discussion

Dec 15, 2014 4:36:38 PM PT

EBay has protected my selling account?



Hi there,


Anyone know what type of glass this is on this old vanity set? I know satin glass but am not familiar with this drippy-swirly application of paint(?) or who the maker might be. I don't recall seeing anything like it in the past. It came from an estate. I have no idea what to call it.


Thank you kindly,


Perfume Poodle

Pottery, Glass & Porcelain discussion

I'm thinking of selling this silver and turquose bracelet that belonged to my mother.  She and my father loved to travel the southwest and buy authentic native american art, so I suspect this is authentic.  She has other pieces with hallmarks, but this one has nothing to identify it that I can see.  Is there any way to tell from looking at it whether it is authentic Navajo or not?  It was most likely purchased in the late 70's or early 80's.  Thanks!


           LynBracelet 002nBracelet 001



Collectibles & Art discussion

Dec 14, 2014 8:23:10 PM PT

Authentic Navajo Bracelet?

P1012232.JPGP1012233.JPGPlease help id this pitcher that measures about 10 1/2" tall by 4 1/2" wide. Thank you in advance.

Pottery, Glass & Porcelain discussion



Wanted to check and ask around if there pictures

might not be allowed on a listing:



Getting Started discussion

Dec 17, 2014 2:35:30 AM PT

Images in a listing



Can I have your help please?? I ordered for first time something from US (a toy for my little boy). 


I checked shipping / tracking history in USPS but I am a little bit confused. The tracking history is as below: 




I can see that in December 16th Processed through Sort facility - Location Greece BUT four hours later shows: " Departed - Boston, United States. 


Does this mean that my package went back to US??? 




Thank you for your time. 




Best regards,



Shipping & Returns question

Dec 16, 2014 5:36:47 PM PT

Can my package return back???

This email arrived a few minutes ago:





Selling discussion

Today, I was creating a listing for a pair of mid-century modern aluminum coasters.  One of the pictures showed the artist mark, which was essentially unreadable to the naked eye.  I used a macro lens on a $1200 DSLR, and then cropped it so that the mark was easily readable.  Because I cropped it to such a small pixel size, Ebay would not allow me to upload it, citing "quality standards".  I have been taking pictures for 35 years, and that picture accomplished EXACTLY what I was trying to accomplish.  EBay needs to learn that I am doing everything I can to effectively represent my merchandise, and a one size fits all mentality is counterproductive and insulting to sellers who actually know what they are doing.  

My "substandard" picture:



And please, please, please, if there is a moderator who wants to reply to this, don't just cut and paste the EBay policy. I already know the policy.  I consider it the equivalent of telling me to go f&%$ myself.  Of course, if that is what you want to say......paste away.  


I think my days with EBay may be coming to a close.  The authoritarian tone grates on me,  and EBay is not doing a heck of a lot to justify their commission. I also suspect that their algorithms not giving my items the visibility that they should have.  I say this because when I put an unusual or rare item up, I research recent sales, and I typically copy the tactics of those who had the highest selling prices.  Lately, my sold prices have been comparatively low.  Three years ago, this was not happening; I was almost always at the top of the scale for individual items.  


I have my Master's in Business, and I suspect that EBay is just following the "80/20" rule, which means that 80% of your profits come from 20% of your customers, in this case, the 1000+ transaction per month power sellers.  Just remember, EBay, if you coddle the large sellers to the detriment of the small sellers, you may be destroying one of the major draws to EBay, namely, that you can find ANYTHING here.  That ANYTHING most typically comes from the small-volume seller. 


EBay appears to be the classic example of a corporations that overmanages its process and underserves its community.  


Selling discussion

Dec 14, 2014 2:12:28 PM PT

Picture Quality Nonsense and a General Rant

Years ago I received a few purses, one is a Coach and the other is Kate Spade. I was told they were authentic, but since I didn't buy them, I don't know for sure. I never use them, I just found them again in a box in the attic, so I'd like to sell them but I don't want to sell anything that's not authentic and hurt my ebay reputation. Can anyone tell me if these are authentic or not? Thank you!


The Kate Spade - it's a gray wool and the inside is just plain black with a pocket inside. There's a pocket on the back of the purse too.







Fashion discussion

Dec 14, 2014 4:18:01 PM PT

Real or Fake - Kate Spade and Coach

So here is my question:


Is it better to scrap a pair of hoop earrings (10k, 5 grams) or see if there is a market for them online?


I am selling elsewhere (the other E), but seriously doubt they would sell there ... thinking of maybe trying to list this on eBay rather. 


BUT, it's so tempting just to have the money in pocket no hassles (ie scrap them) ...rather than taking a pic, listing, hoping it sells, mailing and waiting for feedback, or the 180 days the buyer has to enjoy them, and then discovers they don't fit anymore .....(!!)


As a new seller here selling gold is too risky,  I'm thinking.  What do you think?


Just curious as well ... what do folks tend to do here when the item is not great but might sell for more than scrap?


I could get about $65 for these as scrap from my gold buyer.


Is it worth the hassle to list here and maybe get $90? (on a good day)





Jewelry & Gemstones Board Group

Dec 16, 2014 1:18:06 PM PT

Jumping through hoops ...



I thought it was but not sure now, mainly because of the square cups at the perimeter.


Otherwise looks very much the same as #s 75 & 76 on the Verified page:




D-E Brooch 01 -475.jpg


D-E Brooch 02 -475.jpg

Jewelry & Gemstones Board Group

Dec 16, 2014 2:06:02 PM PT

Is it or isn't it ...

I have set my preference to ship only to United States but I still get bidders who are outside of the country bidding on my auction.  What am I doing wrong?  Here is a screen shot of my setting:





Selling question

I've gotten these mc999 messages on a fairly regular basis for some years... not about selling practices, but messages from ebay telling me not to send abusive or profane messages through the eBay msg system.  Here's  the kicker... all the message copies sent to me from ebay (although entertaining) were NOT sent by (nor received by) me.


I've contacted ebay (you can already see that's a useless step), with what should have been an open and shut case.  Just check their database records, see that the sender and recipient username is NOT me, and cancel the MC999 report(s).


The only ebay staff most people can get with customer service is some bottom rung sad sack in India, with neither the interest or capability to fix anything, so I've yet to have this problems addressed in any serious capacity.  Although when I received my previous phony MC999 warning, it was followed up with ebay ending 150 auctions. When I raised a stink, they realized I had nothing to do with message sending, but the damage was done, and I lost out on many bids after having to restart all of my auctions.


If anyone knows of an actual ebay person with the power to fix this, I'd  love to hear from them.  This is obviously a glitch, and it's  infuriating that I've worked with this for ýears with no fix.    I've stopped selling, as there's too much of a risk of my auctions being ended again by an overzealous eBay drone.


Oh, and I've also had 200 plus auctions ended one December some years back.   I contacted ebay, and I kid you not.... they informed that I was suspended because "an eBay member told them that" I was only 13 years old, and therefore my account was illegal. I actually had to leave a nieces Christmas concert early, go home, and fax ebay a copy of my drivers license.   Oh.. and I'm 55.


Stellar business practices, ebay.  Here's  a copy of the latest notice.... 



My Account question


IMG_5901.JPGNo markings Federal? Libbey? Help?

Pottery, Glass & Porcelain discussion

Dec 15, 2014 9:35:40 AM PT

Glassware ID

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

new 105.JPGnew 099.JPGnew 102.JPGnew 107.JPGnew 103.JPG

19" x 21.25" x 7"  total dimensions   The wheels are what is making me think older but I suppose it could be pieced together  The wood bottom is kinda weathered  Paint kinda looks newer or fresher but not brand new  His body was attached to the four legs and you can see the seams  One seam is open a bit but not broken  Just needs to be glued back or caulked (whatever the term is)   The hair is weird and I can't tell if it is real   Looks like it was a wig?  Or is that how it came back then?     Please help as I would like to list this properly  I don't ow anything aout toys ty

Antiques discussion



Taking orders for hammocks in the sun....

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Dec 16, 2014 6:12:19 AM PT

New to ebay chat Tues Dec 16th All welcome


eBay Cafe discussion

Dec 15, 2014 11:15:30 AM PT

USPS: Chat with a member of our support team

I found this beauty yesterday and I just had to have it.

The jug measures about 8 1/2" tall


I know the mark dates it anywhere from the 1890s to the 1950s, but I was wondering if anyone could decipher the number code to nail it down a bit more.

Also, the artist perhaps?  (I think I may have it, but I don't want to influence anyone)  Thanks!!!!


Doulton Lambeth.JPGDoulton Lambeth 1.JPG

Pottery, Glass & Porcelain discussion

This is probably a wild goose, but I found this in an estate sale over the weekend.  Thought it was sterling ...whoops.  There's a numeric mark that I don't recognize.  





Jewelry & Gemstones Board Group

I could use some help identifying this mark. Is it Japanese Satsuma or another? What year or is it a Fake?

Satsuma Vases 1.JPG

Satsuma Vases 7.JPG

Pottery, Glass & Porcelain discussion

Hello All! Can anyone tell me the region of origin and possible age of this terracotta rooster pot? Any assistance would be greatly appreciated! Thank you! David.




Pottery, Glass & Porcelain discussion

Dec 15, 2014 4:28:05 AM PT

terracotta rooster pot

2005 Volvo XC90 AWD - 136k and all options...



Motors discussion

Dec 14, 2014 2:34:00 PM PT

What's it Worth?

I have seen this motif done by La Rochere, Lenox, and Kate Spade. I  have not found my goblet yet. I need some help with the ID. It  stands 6 7/8" tall and has a diameter of 3 7/8". IMG_6317.JPGIMG_6321.JPG

Pottery, Glass & Porcelain discussion

Hi Everyone. I recently purchased some Disneyland surplus items at an auction, among the many cool things I got were these 5" round plastic with glass inside. There are rubber seals on one side (water proof?) and the glass looks like it has an epoxy seal around the edge.

I was told that this was a hood lens for a camera or video camera. I would appreciate any help in identifying this "thing". Thank you in advance.P1190376.JPGP1190376.JPG


Dec 16, 2014 2:27:04 PM PT

Help! What is this?

This necklace has a tag for Traci Lynn Fashion Jewelry.  I bought this and some other pieces at a garage sale this summer.  This necklace is gorgeous but those stones are glass and it weighs a ton!  There are earrings that match it and when I remember where I put them I will take a picture for you (they are not marked).  The dnagle is just a simple ball. There is no red in the rhinestones - that's my coat - it is cold outside!  The lady I bought these from told me she sold it at home parties.  Claudia







Jewelry & Gemstones Board Group

Dec 14, 2014 1:59:02 PM PT

Sandy - New dangle and tag for you

There is no marks on this doll and need to figure out how old she maybe and how much she is worth.  She is 7 inches tall. Any and all info would be greatly appreciated. I got it from a lady that said it was her grandmothers.


Toys & Hobbies discussion

need help in identifying this statue?


Can anyone identify the peron and any other details of this statue? It should be quite old since it belonged to my grandmother. It does have markings that say ussr and handwrit20141216_184704.jpg20141216_184709.jpg20141216_184718.jpging inside. I will post photos.thanks so much

Selling question

Dec 16, 2014 5:01:26 PM PT

need help in identifying this statue? ussr

 Hi. I am hoping that someone has a flower frog book.

I am not sure what this is made of. She is very white and smooth.

The number 72 is incised on the bottom and is very hard to see.

She is 9 1/4" tall x 2 3/4" across the base.

It has great detail.







Pottery, Glass & Porcelain discussion

Dec 16, 2014 10:24:27 AM PT

Please Help ID Figural Flower Frog

Hi, the bag is: 10-1/2" wide, 9"tall and about 3" deep. It has an adjustable strap that is non-removable. Nunber is: 051-1027 made in USA. I am including Pics. Thanks!!!



Fashion discussion

Dec 16, 2014 4:28:26 AM PT

Looking for a Coach name for this bag

I am have no luck finding any information on this piece. The bottom is marked N.T. and what looks to be a 2.  It measures 2 5/8" high, 6 1/2" across the top and 7 3/4" at the widest point.  Style reminds me of a line by TECO, but the glaze and markings are not right.  It is hand made as the ribs are not uniform.  There are stilt marks on the bottom and inside.



Any information will be greatly appreciated. Thank you for looking.

Pottery, Glass & Porcelain discussion

Dec 16, 2014 9:28:12 PM PT

Help with mark on pottery planter. TIA


I cannot find anything on ebay with this same paper label

Art Nouveau 6" vase

Does anyone have any information

Does have a chip but i still like it



Pottery, Glass & Porcelain discussion

I often wonder when a seller gets 1 completely undeserved negative feedback and have a hard time trying to get it removed.


And then you have another seller who has lots of negatives and neutrals and is able to remove/revise 385 negative/neutral feedback.  What are they doing that the other seller is not doing.  


revised feedback.jpg

Selling discussion

Dec 17, 2014 2:15:19 AM PT

Feedback revision, how does this happen?



Just a cute mommy photo


Good morning one and all



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Dec 16, 2014 5:14:35 PM PT

New to Ebay Daily Chat for Wed. December 17

I found this unusual stainless steel? plaque or award inscribed to a Major Ernest B. Miller, Jr. MSC, and also inscribed at the bottom SEOUL MILITARY HOSPITAL 1969 -71. It also has the symbol for medicine or a doctor (2 snakes wrapped around a staff) in it's center.


What is it? A plaque? Award? 

What is it made of? (I didn't try to clean it until I asked here on the board)?

Finally, this may sound stupid but what does MSC stand for? I'm guessing it has something to do with the Marine Corps, but I'm not sure - so I'm asking.


Thanks you - I appreciate any help with this.














Collectibles & Art discussion

This doll do's not have any markings the lady I got if from said it was her grandmothers. Can anyone tell me anything about this doll??



Collectibles & Art discussion

Dec 16, 2014 8:19:48 PM PT

Need info on this very old porcelain doll

I am a volunteer with Evergreen Christian Outreach (EChO).  EChO operates a large resale store in Evergreen, Colorado. 
 We provide personal attention for hundreds of families and individuals through the food bank, clothing bank, childcare assistance, education funding, health care referrals, counseling and our EChO Jobs Program and Enrichment Cener to mention a few.  


The EChO Resale Store recently received a wonderful pair of gilt metal 4” x 4” x 1 ½” Chinese foo dogs with cloisonné multicolor enamel and what appears to be semi precious inlaid stones


There are no markings on the dogs.


I would appreciate any assistance in identifying the age, value and any other information on these figurines. 


I have includeda a picture of  the label on the box.  I can't read chinese and if there is any information of value on the label I would appreciate a translation.


Please see the  pictures.DSC_0255.JPGDSC_0256.JPGDSC_0256.JPGDSC_0258.JPG


Bill Braun

Collectibles & Art discussion

Dec 15, 2014 1:24:56 PM PT

gilt Cloisonné Foo Dogs

I recently acquired this unusual footed creamer and was wondering if anyone out there knows pattern name and manufacturer.  Any help or direction to go in would be greatly appreciated.048.JPG049.JPG050.JPG

Pottery, Glass & Porcelain discussion


Collectibles & Art discussion

Does anyone recognize the signature on this piece? It looks like it came out of a pizza place (a few people told me it's from a New York restaurant called 'La Traviata"), - but with the title & copyright wirtten on the back by the artist, I thought maybe it was a painting - done as a painting only? But then I tell myself the shape of it was made for a restaurant window! - So I don't know what it originally was meant to be & I can't make out the signature to be able to see the artist's past woorks & get a idea

Can anyone make out the signature pr know the artist - and are they a listed artist - or maybe a known commercial artist?

Any help with this would be greatly appreciated.

PS - It's big; I can't find my measuring tape, but I would guess 4ft - 5ft wide


ab painting pizza 1.jpg


ab painting pizza 2.jpg


ab painting pizza 3b.jpg


Collectibles & Art discussion

Another find at local thrift store today - Heavy, with a hole in the bottom that goes into the center.

It has painted? horses and what looks like a title or quote at the top and what I am guessing is a signature at the bottom of a globe inside the main (clear) globe.

Has anyone ever seen anything like this? Is it art?

Can anyone translate - and hopefully recognize the artist? It's a pretty piece.

Thanks - I appreciate any help.


ab horses crystal ball 1resized.jpg


ab horses crystal ball 2resized.jpg

ab horses crystal ball 4a resized.jpg


ab horses crystal ball 5a resized.jpg

ab horses crystal ball 6a resized.jpg


ab horses crystal ball 6ccc resized.jpg


Collectibles & Art discussion

Hello All! I have this ooold silver and gold bee ring which is marked 925 (in an oval) with a secondary mark, which appears to be an animal of some sort (it was very difficult to photograph as it is somewhat faded!) see photos! Is this ring French; was it made from an old coin? Any assistance with this query would be greatly appreciated! Thank you! David.



Collectibles & Art discussion

Dec 15, 2014 5:04:45 PM PT

is this ring French?

I just recently picked up these 2 prints on boards. They look like really early. One is marked with name only thing I can really make out is it looks like the last name is north. Help with these would be great.





Antiques discussion

Dec 15, 2014 5:32:14 PM PT

Old Print On Boards Need Help?



 This is my rescue Pit Bull/American Bulldog  Bruno. He was used as a bait dog. He was found left for dead on the side of the road in Atlanta , shot in the side and stabbed in his hind quarters. He wouldn't even look a human in the eyes for a 3 months.  That was a year ago.

   Now...well. Hes a little social butterfly..Loves to chase cats, lay out in the warm sun, and snuggle with his Daddy...ME!


Dog Lovers Picture Share

Dec 16, 2014 1:57:45 AM PT

HI... This is Bruno

Good morning everyone!

Just in case some of you didn't see this, I will re-post it...

This is my favorite Christmas video!!!

Hope you all like it too!!!

And remember...


Have a great 16th!!!

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Dec 15, 2014 6:12:31 PM PT

My favorite holiday video

Any ideas what brand, model, type of airsoft gun rifle this is?Any help is much appreciated. The only markings on the gun is the serial number and nothing came up in a google search. DSC04032.JPGDSC04033.JPGDSC04035.JPGDSC04036.JPGDSC04037.JPGDSC04038.JPG

Sporting Goods discussion

Can anyone identify this pottery? It was purchased at a thrift store near where George Ohr was from near the Gulfcoast of MIssissippi. It has the initials G.E.O. on the bottom along with No 1 . IMG_3763.jpgIMG_3765.JPG

Collectibles & Art discussion

Dec 14, 2014 8:44:15 PM PT

George Ohr pottery???

I know it was rookie move but I used the wrong paypal email on a recent sale. I own the email but as luck would have it some other guy "accidently" set up his paypal account with it. Called Ebay customer service..mulitple times..just ended end getting angry. Asked seller to dispute...he agreed..didn't work either. Basically, %I'm out the whole amount and have no remedy. Don't make same mistake. SUch asimple mistake, and i should "eat' the entire amount...appparently Ebay thinks so.. I'd rather eat the loss than deal with them again...bad taste in my mouth.  Better options out there

Selling discussion

Dec 15, 2014 4:22:35 PM PT

I made a mistake

I have not sold on ebay for a couple months and today I go to list an iPhone that I recently got and I can't because I had too many cases opened against me. Cases that buyers opened and later apologized for doing so and closed the case because it was a misunderstanding on their part and were impatient when I didn't respond in under 24 hours. Is there anyway to undo this or am I done. Also when I go to the seller dashboard it says I'm fine but when I go to list it says I'm not... 

Selling discussion

Dec 15, 2014 3:07:02 PM PT

My seller limits suddenly lowered yesterday

False representation, sellers not recieving the bids they wish for and in turn not shipping the item, lying and decieving are waste of time and therefore money as well. Mathematically if a person is monopolizing in a certain trade place and then corrupting it, they will ultimately affect everyone's margins of income potential. It is the same as theft. Consider retail sales and penny to if not even NYSE business operations combined. I understand mistakes are made and I have made them as well but I do not intentionally corrupt the schematics of ebay and I recognize immediately those which do and they are affecting OUR market in a notoriously negative way.

Bidding & Buying discussion

Well, this is a new one.


A buyer purchased some items today and immediately left me positive feedback stating: "Cancel this order"  No messages, nothing. They haven't paid for any of them, so there's no need to refund.


They actually placed three orders - and left the "cancel" feedback on 2... I suppose my next move is to get in touch with them and ask if they want to cancel all three orders, and then send the cancel item requests.  Or is there a better way?


Can they leave feedback on a cancelled order that they haven't paid for as well?  Just curious.


It's been a doozy of a day.  

Selling discussion

Can you please help?

I was selling iphone, and got the winner with 100% positive feedback. He did not pay and did not answer emails. I opened the case and it was closed, my fee returned and item re-listed.

For some reason, I cannot leve the feedback at all, tried several times. Like I am not eligible to leave feedback.


Why it happened?

Thank you 

Selling discussion

Dec 16, 2014 11:05:14 AM PT


i have a very sucessful amazon store and was suspended on ebay forever ive opened cases and what not is there any way to get back on i also buy 5000 worth of stuff or more every 3 months any help would be appreciated


Selling discussion

Dec 17, 2014 10:32:57 AM PT

my account was suspended forever not sure why

What is the liklihood of a black spot appearing on a white shirt sent out in a polymailer in mint condition?  The buyer has e-mailed me with a picture of the white shirt with a small black spot on it.  Of course, she wants to keep the shirt but wants a partial at the same time.  Do you think this is legit?  I told her just to return it for a refund, but she wants me to pay for return postage to do that.  I only want to give her the money she paid for the shirt with no postage at all.  Is it worth the risk of a negative?  Thanks for any advice.  Barbara

Fashion discussion


A seller has just cancelled an auction that I was winning at a ridiculously low price with No reserve set only to relist it again for $300 more. What is my recourse ??? Ebay contatced me with a bid cancellation notice but I cant figure out how to get this resolved.



thanks for your time


Bidding & Buying discussion


 Long story short: I sent a package to germany on 2 of december the package apparently arrived in germany and somehow the post office sent it back to me (with no apparent reason, the buyer couldh't find the package in the post office even though i gave him the right track id and their website says that the package is being held in the post office, no matter how many times he went it ish't there.! They told him probably it could be that was shipped back to me without even know it. Anyway, the buy paid me on 2 of december and since i'm a new seller on ebay the money are being hold until 22 of december, the buyer told me to send him an invoice in order to pay again for the shipping costs to send it back to him but to his office address to make sure that someone get it. What i'd like to know is willthe money get released on 22 of december? Or it will be hold until the buyer get his package? Apparently, this is not my fault since i ship it to buyer's paypal address and

and the germany's post office seriously f@cked it up , yeah, i have encounted a lot of problems with germany's post office.


Selling discussion

Dec 16, 2014 1:41:35 AM PT

Will the money get released on that day?

So about 3 months ago, September 28, I won an auction for a headset for $190. When I reci even the product at first it didn't work when I plugged them in, but I thought that was because they weren't charged (they were wireless). After I charged the headset I plugged them in again and they still didn't work, I searched online everywhere on why they weren't working till I found out that they were defective and broken. I contacted the seller on Oct 8, he replied and told me to just send back the item and I would get a full refund including the shipping costs. I shipped out on Nov 4 because of complications. I reached out to him the very day I shipped it out and he hasn't responed since. I'm worried that I won't get a refund. And I've tried using eBay support but it says that the item is not covered in their return policies. I don't know what to do.

Shipping & Returns discussion

It's not there. What do I do next. This was to be a Christmas gift.


Do I contact Ebay? USPS? Both?


I did try this morning to start a claim with USPS, but online it states that it is too early to file.


I tried calling the post office but this time of year they must keep their phone off the hook. I try calling and it's busy busy busy so I gave up on that.


I've never not received something before so not sure how it works.  I'm sitting here wondering if I need to order it elsewhere in case it doesn't show up in time for Christmas.



Shipping & Returns discussion

I've had 3 people in the last couple of weeks bid on items and not pay.  Is this normal now? People are bored and have nothing else to do?

What is the appropriate amount of time to wait for payment? If there is no response does reporting them sound petty?   

I send invoices and messages and get no responses. If they get reported maybe they will stop. This is driving me crazy.


Thank you.

Bidding & Buying discussion

We just sold a book to someone very close to us.  So we thought that we could hand deliver it and give them the 4.00 back when we deliver.  There was option to pick-up originally.


Can I do that and how do I mark it?  I only see the option to marked "shipped" and naturally there is no tracking number.  I don't want to be marked for that.


Merry Christmas and Happy Holidays to everyone

Selling discussion

Hi, I am complaining about this -because first and foremost selling something is a great thing !  making that sale.  ...But....I want to know, my question;   if I sold 16 items, and its been 1 week since the last item was delivered, and ot of 16 shipped, only received 4 feeback total, is this a normal feedback ratio?  I am new to selling, but not new to eBay....I shipped everything out the next day, after getting paid (2 day priority)...I packaged them very well, even weatherproofed the item(freezer bag) ...then left AAA+ feedback right after shipping out, on all 16. I made  about 50 cents profit  about on each of them ( no complaints) ...so they got a great deal on the items sent, ...plus all items were confirmed delivered within 2-3 days.   Do buyers just neglect to leave feedback...like this?  Like I said, the only reason I am asking, is that I am new to selling, and really need POS feedback, to compliment my timely shipping/ safe packaging for future buyers to see.

Selling discussion

Dec 16, 2014 2:29:51 PM PT

Getting feedback for auction sales


A seller listed an item on ebay which was for bidding on, he also listed his mobile contact details if anyone wanted to make him a sensible offer to buy it.

I did this and he accepted the offer, he sent me a invoice through Paypal and I paid the requested amount, I received a Tracking Number, I have not yet received the item, I have contacted the Carrier royal mail(who were unhelpful) but they did say that after 15days the item could be reported as lost  and that the seller should contact them.

I contacted the seller via e-mail to make him aware of this and he has not responded to my communication.

The problem I have is I cannot raise an issue through ebay for the item as it does not show on my purchase history as the seller took it off line once I had made the initial offer.

I have raised a complaint with Paypal and they are looking into it, but would like to know if there is anything further I can do through ebay.



Bidding & Buying question

I am HIGHLY frustrated. I need help from the "pros" out there. I sold a bracelet at the end of November. A few days later the buyer wrote back and said it was counterfiet and wanted a full refund. I was skeptical and told her it was not, that I have a NO Return policy and to provide some documenation to prove it wasnt. (I am a 100 above standard seller) She ignored my request and insisted that I refund her money. I contacted Ebay and they said that they would put the case on hold and rule in my favor if the buyer did not respond with a letter of authenticity (something that I requested too) This was sent in email to her. The seller ignored my requests and that of Ebay and sent the item back, no explanation, no letter, no NOTHING! I called Ebay and mentioned this and they said that the buyer is wrong and that they are acting outside of the requests of Ebay - I should NOT do anything just return the Bracelet. Its now apparantly sitting in my PO Box. Today the 5 day holding time was over. I called Ebay to get this settled in my favor (as specifically mentioned would occur by the Escalation specialist - Philip) And guess what? Sorry they are refunding the money and siding with the Seller ..... Wow, did the Seller play the system, did I do something wrong or was I just naive to think that Ebay would work with me and follow up on their previous action? I have a message in to both Philip and an Escalation Supervisor, but I feel that I was defrauded by Ebay and that the seller played them - as I knew they would. Help? I'm thinking of getting out of Ebay ....

Shipping & Returns question

I recently Signed up for GPS as I was not offering my items internationally as I do not want to deal with all that comes with International shipping. 

But I am now noticing a pattern with international buyer purchasing on the GSP.

I feel they have found a loop hole.

I have now had 2 purchases on the GSP where they are trying to bypass the system in itself.

For a reason I do not understand, they have the ability to opt out of GSP by Requesting an Invoice.

Maybe I am missing something, but im not sure why they have this option or ability while purchasing on the GSP.

It would make sense to me, (as a seller) if i sing up for the GSP that I do not want to send International direct.

If there is a valid reason "Request Invoice" is available to buyers under the GSP, I as a seller should have the option to turn this option on and off in GSP settings.

I hope this is making sense...

I have 2 purchases now on GSP where they have Requested Invoices, again im not going to send direct, so now i have to either send a

"Cancel Order" Request, Let the "Auto Unpaid Item" go into effect, and or do a "Second Chance Offer".

Again, I may be missing something here, but im not understanding why this seemingly Loophole is here. 

Hope someone can shed light on this for me.


Selling discussion

So, I bought some computer hard drives for a fantastic price.  The title clearly stated they came in Dell trays but they came in other trays.  The drives themselves were what I was mainly interested in and they tested perfectly.  I could have used the Dell trays but they would have been a bonus.  The packing wasn't great (no antistatic, loose-ish packing of sensitive electronics) but everything else about the trans was perfect.  I contacted the seller and he/she seemed very nice and apologetic for the incorrect listing.  I'm happy with the price I paid even with the trays I can't use.


Now, I want to leave feedback that's honest but doesn't ding the seller.  I was planning on leaving a positive (NOT a soft positive) and 5 star DSRs for all but accurate description.  I can't honestly leave 5 stars for accurate description.  I remember hearing that just not choosing a rating at all for that DSR doesn't ding.  Is this still accurate?

Bidding & Buying discussion

Is anyone else having a problem with photos Not loading in the eBay app? Thumbnails won't load in watching, buying or selling. Even new searches only generate text. I've tried accessing my account from the web portal and have the same issue. Is this a system wide issue? I saw on the announcements board that they were doing maintenance on the 12th but that is over by now. Any ideas?

Technical Issues discussion

Dec 14, 2014 1:37:13 PM PT

photos won't load

I bought two vintage pieces from a seller with good feedback.  They arrived smashed due to poor packing ( also the reason for the rare negative feedback they received).  Items were sent parcel post, and postage was not bought through Ebay.  So, they were sent uninsured.  They are not covered by the new buyer protection, because they were damaged in shipping, something which is expressly excluded from the buyer protection program.  So am I just out of my money?  Still waiting to hear back from buyer.  If they refuse to refund, what is my next step?

Bidding & Buying discussion

Why is Square Trade on my listings? I did not ask for it, I do not want them interfering with my sales, How do I remove it?

Selling discussion

I've been buying and selling for a long time now and I take all the necessary precautions to avoid being scammed (again) and going through all the correct ways to do things so there is record of everything that has been purchased and sent. With that said I have a buyer that bought a perfume that I had listed and was very active in the bidding process, wins the item last night and sends payment this morning.

I then get an email to my gmail account from her today that she has moved and would like me to send to a different address that is not the same as the confirmed one from paypal. Then she sends me another email to my gmail account saying that she would just prefer if I could just refund her the money. I send her an email back letting her know that I am very willing to cancel the transaction but she needs to go through ebay and request a cancellation in order to do so. I feel like she is attempting to scam me and I would like to report her. Would that be possible for me to do?

I don't want to cancel the transaction myself because then that would leave me open to negative feedback, which I would really like to avoid. 

Any help or suggestions would be appreciated! 

Selling question

I won the auction for a vehicle, but the seller hasn't answered my emails, so I can't arrange for pick-up and payment-in-person.

Bidding & Buying question

i had a listing end without selling then was contacted by another member asking if i still had the tuner/amplifierNow he wants to know if i want to make a deal.I had it at a BIN price.  Is it o.k.to give him a heads up that i'll relist it?Not interested in making a deal,What is the proper way to handle this?

Selling question

Hey dudes, I'm new here and have an urgent question. The first time i won a bid was wonderful, i got the brand new Power Ranger's action figures (I collect this type of gorgeous things). My problem resides on my second bid. I won it (yay, come at me street fighters). But the problem is: neither during the auction, neither after I won the SELLER DOESN'T ANSWER MY QUESTIONS. he seem a great seller/buddy, but I always make questions before giving the money. My questions are simple, as you can see in the message bellow:

Hey, pal! I already sent many messages for you. I need the answers before I place the payment. You can see the messages in your inbox or in the order questions. Anyway, the principal questions are:
1. Are they original?
2. How is the state of them ( they are broken, scratched, bitten, glued or loose)?
3. Were they a child toys?
4. Are they easily possantes?
5. Could You please take closer pictures of each action figure (back/front)?
I got your money and I want to pay it as soon as possible. But first I need these answers.

That's it guys. I really want to get this bid and gretfully pay for it. I din't kniw what to do! HEEEAALP!

Bidding & Buying question

It seems apparent that there is a growing group of eBay sellers that are trying to remove good business manners from the internet.    They forget that when money exchanges hands, as the recipient they have the burden of good manners to be the first to thank their customer for their business.  It is even more incumbent upon them when that customer pays them immediately, as I did, upon winning their bid.  Why are they showing no respect for our monetary support of their livelihood by publicly snubbing our profiles with no feedback unless we submit our good feed back first?  Is that not extortion?   If we were treated so poorly at a restaurant or other place of business within our town, we would let everyone know about their establishment all over town and their business would soon suffer. 

Am I within my rights as a buyer to give bad feed back to those discourteous sellers?  Is eBay encouraging the dispensing of civility altogether, and is that why eBay doesn’t provide in its feedback survey a remark section about such poor or non-existent manners?  I mean, if it’s so **bleep** important to have good feedback, why doesn’t it work both ways and why doesn’t eBay backup the buyers who pay their salaries.   Should I go viral with this question?

Selling question

Dec 16, 2014 10:52:28 AM PT

Feed back



I'm writing this because basically I think I’ve been scammed.


I had bought this HID Kit from seller which took a while to get here, had to open a dispute to see where my package was etc. They did eventually ship the package, I installed the item when it arrived and I was rather pleased with it except one of the headlights was the wrong color.


So I updated the dispute to "this is not what I ordered." I worked with their rep and got a new light bulb shipped to me which was the wrong bulb for my kit. So again I worked with their rep and got another bulb which was the right one this time. Unfortunately during the course of the waiting one of the headlight ballasts started hissing and the light started flickering so I once again disputed the purchase. They sent me another ballast which worked great and then the other one started doing the same thing. 


At this point I was done with their item and I asked if I could return it, the seller agreed and went through the return process with me, I sent them all the necessary information and they sent me a return label. I returned all the items they sent me and they said once it arrived 2-5 business days or what have you and I was fine with that. 


Two weeks later I tried to get them to answer what happened to the refund which I never received and I got no answer. I sent repeated requests for more information and got NO answer. It was only when I "inquired" about another item they were saying that they even responded to me. At which point I called them out on not responding to my previous attempts to contact them about my refund but that they were all too willing to talk to me about selling me more of their junk. The rep "Anne" kept saying she would check and she would check and this has been three months of repeated requests for the refund to be completed I'm sick of it.... I’m pretty sure “Anne” is just messing with me at this point and laughing behind the keys.


I went to ebay, they said they can't do a refund given that there was so much time between the purchase and the now. The eBay rep told me to dispute the transaction with my bank which is apparently taking a long time in itself and they aren’t even sure if they can do it given the amount of time either. 


So I think that I've been scammed, because this seller has been dicking me around for the last three months maybe more on my refund and I just wanted people to know do not purchase from seller you’ll thank me later.







Product Discussions discussion

Dec 14, 2014 5:56:31 PM PT

Xenon Headlight Scam

I ran out of stock for an item so I had to ship it from another company.


Unfortunately, I forgot to leave out the Receipt and the customer saw how much I paid for the item compared to how much he paid for the item.


The buyer sent me a message saying that he could have bought it himself from there and that I was over-charging and scamming him.


What I sent was what he bought, (item was as described). It was also his choice to purchase it.


Are customers allowed to create any disputes for this case?

Selling discussion

Dec 15, 2014 11:39:17 PM PT

Negative Feedback for Overpriced?

Is it for real that I can only list one gift card at a time? I have several from iTunes, Best Buy and Starbucks to sell. I thought now would be the perfect time to list them!


This just seems silly to me. Thank you for any assistance.


Selling question

Dec 16, 2014 12:02:28 PM PT

Can I only list one gift card?

I'm a seller. From time to time I will buy from another seller and turn around and resell that item myself. Is there a way to keep the items I buy private?

Buying & Selling Basics question

Dec 15, 2014 10:50:46 AM PT

How do I make my buyer feedback private

I've had a buyer from Hong Kong buy an item of mine using Buy It Now.  They paid promptly, and I'm ready to ship.  Their account is about a week old but already have 5 positive feedbacks from sellers (which are pretty useless, because feedback for buyers HAS to be positive).


It's NOT a high value item.  It was a back issue of a magazine and with shipping they only paid about $22.00 USD.  But Hong Kong is NOT a country that the USPS provides their E-DELCON tracking service for once it leaves the USA.  Has anyone had experience with the reliability of the Hong Kong postal service.  Without proof of delivery, should I get int'l insurance from ShipSaver for USPS First Class Int'l for $1?  My profit is only about $9, but if I have to refund due to a lost item (or the buyer CLAIMING they never got it), I'd have to give back the payment plus be out of luck for my cost of original shipping.


Do you guys think ShipSaver insurance is worth it?  Do you (or would you) trust Hong Kong's postal system?  Would you trust a week-old buyer, even though they have several recent paid transactions?

Shipping & Returns question

I have a men's Botony 500 trench coat that has no size tag.



chest:                           34" across back
shoulders:                   24" across back
sleeves:                      26.5" shoulder to hem
length:                         45" neck to hem


Can anyone help with a size?

I have really searched but found nothing this large..

Selling question

I'm debating a more expensive store since I'm already maxed out.  But I want to make sure it won't be a waste of money.

Selling question

If a car is sold on auction to a reputable buyer who lives out of the country, what is the best way to arrange transfer of money to the seller and transfer of title to the buyer?

Payments discussion

I have fabric bolts 60" long and Priority Mail won't accept them. I've already printed the USPS label for the other, boxed items, but cannot find an option to split-ship the order. Anyone have an idea what to do?? Thanks!

Shipping & Returns question

Is there a way to rearrange the order of the items I'm selling?

Getting Started discussion

Dec 15, 2014 5:55:13 PM PT

Is there a way to rearrange my items?

If my best offer is the only offer, do I win?

Bidding & Buying question

Dec 16, 2014 11:21:50 AM PT

Is best offer automatic?

A buyer has asked to cancel a bid because they found that they already have the item that they bid on. (Action Figure Set) What is the best way to do this?

Bidding & Buying question

Dec 16, 2014 8:01:01 AM PT

Buyer wants to retract bid

i have too many pics on ebay...how do i delete multiple pics?

Product Discussions discussion

Dec 14, 2014 5:23:29 PM PT

how do i delete multiple pictures

How do I list on my items for sale that I will be out of the office till Dec 23?

Selling question

Dec 16, 2014 6:37:20 PM PT

out of office till dec 23

I won 3 auctions from the same seller.  The seller combined the shipping so I received them all in one shipment.
There were problems with all 3 items though so I did a return request for each of them.  Ebay issued 3 return shipping labels so now I don't know whether I:

a) just pick one of those labels for the return and send all 3 back in one shipment (the way I received them)


b) ship each item individually now so that tracking will show the seller received all 3 items back.

Any advise would be appreciated.  Thanks.

Shipping & Returns question

Dec 14, 2014 9:02:37 PM PT

multiple return shipping labels


I have 19 items listed, ending tonight. As of now, only four will sell.


I don't want to automatically re-list the items and begin a new auction tonight. But I also don't want to wait so long that I have to start all over in creating a new auction.


I've looked online and can't find an answer to this: Is there a set amount of time for re-listing an item using the listing of an item that didn't sell? I assume that at some point -- 15 days, 30 days, 60 days -- the option to re-list expires. And if I don't re-list immediately, how do I re-list the items if, say, I do it a month from now?


Many thanks for your help and wisdom.

Selling question

Dec 14, 2014 5:34:26 PM PT

Need advice on when to relist items

I have a few things I would like to sell, although I am currently living in Serbia.
How do I change my Ship From Address to be Serbia ?

Selling question

Dec 16, 2014 4:45:15 PM PT

How to ship from Serbia ? Ship from address

I have been trying to contact a seller.He is a top rated seller.despite giving me an inital reply.he is not responding to my further qeries.what do i do




Bidding & Buying question

Dec 16, 2014 10:05:39 PM PT

R Seller Does not repond to my queries

Hello !! Can you help me ?? Is the shipment sent I got a notice in the mail !! We had to remove this listing from the site and you're not required to complete the transaction. If you've already sent payment, the sale should process as normal and you do not have anything to worry about. If you have any questions about delivery, please check tracking or contact your seller. If you run into any trouble along the way eBay is here to help. Please visit the Resolution Center to help resolve any problems you may encounter. This user is no longer registered on eBay.We're writing to let you know that we've removed an item you recently won: 231416615062 - Mini 1080P HD Multimedia LED Projector Home Cinema Video Support AV TV VGA HDMI Since you've already paid for the item, you don't need to do anything else. If your item hasn't arrived yet, it should arrive soon. If it doesn't, then you'll want to open a case in our Resolution Center. You can learn how to do this, plus find timelines for opening cases, at: http://pages.ebay.com/help/buy/item-not-received.html So please tell me what should I do ?? !!

Shipping & Returns question

Have an item that sold recently, but it was listed several weeks ago: is there a way to view the listing "history" and see when it was originally listed, and if it has ever been "relisted"?  


The reason I ask is, we're having trouble locating it in the warehouse, and we thought we had already sold/shipped it several weeks ago...and reading from some users about mysterious "relisting" of items just has me curious if there is a way to further our search.

Selling discussion

I opened an unpaid item  case with the resolution center on 12/12/14 after numerous attempts at getting the highest bidder to pay, or at least let me know if he still wanted the item or not. How long do I need to wait before trying to sell the item to someone else - either through second chance offers or putting it back up for auction?

Selling question

Dec 14, 2014 3:44:19 PM PT

How long before I can resell my item?


I'm trying to print a USPS Priority Mail Express Padded Flat Rate Envelope shipping label from Ebay, but the only 2 options are "Priority Mail Express Flat Rate Envelope" and "Priority Mail Express Legal Flat Rate Envelope", there is no choice for padded flat  rate envelope.  Can I just use the Priority Mail Express Flat Rate envelope label on the padded envelope, or do I have to print it from USPS Click-N-Ship website?  Has anybody else run into this?  I have both envelopes here and they do have different bar codes, but the postage is the same price anyway, so maybe it doesn't matter?  Thanks



Shipping & Returns question

Have a question regarding an item I sold. I shipped the item through eBay without insurance but the buyer said they never received it. The tracking number however, says it arrived. I don't know what to do can anyone help?

Getting Started question

Dec 16, 2014 9:03:11 PM PT

Question about an item I sold

We need a support group given the fact that many sellers have no idea what is going on until it happens to them. The devastation after being around a long time, giving great service and then being suspended or thrown out and unable to understand what really just happened. I say this because like myself I didn't understand their wrath being 100%, rave reviews and suddenly an excuse is made to suspend me 3 days followed by my items not showing up in search, insulted, made to believe there is something wrong with me, my bank cards loaded with merchandise I could not sell. From what I read it appears they have more sellers than buyers and this is the problem. Other people are not selling enough, my prices lower causing havoc with the other sellers and being so devastated. My hope is perhaps some of the staff will get in on this and maybe have a come to Jesus talk. Learning about the hidden limits on our accounts are not helpful if we do not know the limits and we buy too much of what they do not want anyone else selling those items. Their approach is severely damaging financially and emotionally. This needs to stop or at least a truce.

Selling discussion

New to selling. Tried to auction my old cellphone. Auction winner had 0 feedback and did not pay or communicate with me. Does anyone know why? Are they hopeing that I will send the phone without them paying?

Getting Started question

Dec 14, 2014 5:07:06 PM PT

0feedback non payer

I am opted in to the Global Shipping Program. I relisted some items today and then I noticed that they only ship to the U.S.. I checked my listings and they all have the box checked for GSP. I've checked my account and I'm still opted in. These listings previously showed GSP. Have any other sellers who use this program noticed this?

Selling question

Dec 15, 2014 10:52:34 AM PT

Global Shipping not showing in listings

Anybody know how to default just to the "Back To EBAY Basics" screen when logging in? I'm constantly stuck viewing how good or bad I'm doing as a seller. I did not sign up on EBAY over 16 years ago to actually keep up with any ratings. So I don't. Evidently, EBAY wants to stick in my face though. All I care to look at is how my auctions are going and what did not sell.

As far as the 180 Paypal return Policy...well...you reap what you see.

My Account discussion

Dec 16, 2014 8:42:44 PM PT

Back To EBAY Basics Viewing

i was interacting with another ebay user and he said that he added a new item to his listing, but it has not come up for me yet. so im wondering how long the delay is typically in the US because iv seen all kinds of different delay lenghts from other ebay users. ( i might be very impatient so try to work with me here) :].

Bidding & Buying question

Dec 16, 2014 8:36:07 PM PT

new listed item index delay

a buyer just bought my iPhone but they are in India and I'm in Texas. I offered to pay US shipping but this is international. I'm not sure I can export it or how to handle the shipping? Any suggestions on what to do here? Should I cancel the sale and report as US only? Thoughts?

Shipping & Returns question

Hi my friends,

what do you believe that it is better for an unpaid item:1. to cancell the transaction ,or 2. to open the unpaid case? Thank you.

Selling question

Dec 16, 2014 5:18:45 PM PT

unpaid item