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Earlier today I got the following message from eBay:

 

eBay
       

Here's how we protected your selling account

Hi pearlyqueen55,

Thanks for consistently delivering exceptional service to your buyers. We're here to provide you a marketplace where you can sell with confidence. That's why we've taken the following steps during the past month to protect your account:

  • Automatically set 4 of your detailed seller rating(s) to 5 stars from qualifying transactions

We've already updated your seller dashboard to reflect these changes, which are for transactions made during the past year. When we remove transaction defects, your transaction defect rate may not go down if you had transactions that received more than one defect.

We'll continue to improve our monitoring, detection systems, and policies to protect sellers like you. To see these updates, go to your seller dashboard.

 

Absolutely nothing has changed! My defect score is the same (one transaction), and the one feedback hit I got (for shipping and handling charges) is just the same as it's always been.

 

What's this all about? Have other people been getting this message too?

 

How strange.

 

Confused again;

Pearly

A Part-time eBay Sellers Group discussion

Dec 15, 2014 4:36:38 PM PT

EBay has protected my selling account?

Hello!!

 

Can I have your help please?? I ordered for first time something from US (a toy for my little boy). 

 

I checked shipping / tracking history in USPS but I am a little bit confused. The tracking history is as below: 

 

Tracking.JPG

 

I can see that in December 16th Processed through Sort facility - Location Greece BUT four hours later shows: " Departed - Boston, United States. 

 

Does this mean that my package went back to US??? 

 

 

 

Thank you for your time. 

 

 

 

Best regards,

 

Katerina

Shipping & Returns question

Dec 16, 2014 5:36:47 PM PT

Can my package return back???

P1012232.JPGP1012233.JPGPlease help id this pitcher that measures about 10 1/2" tall by 4 1/2" wide. Thank you in advance.

Pottery, Glass & Porcelain discussion

hI,

 

Wanted to check and ask around if there pictures

might not be allowed on a listing:

 

measure2_SM.jpg

Getting Started discussion

Dec 17, 2014 2:35:30 AM PT

Images in a listing

This email arrived a few minutes ago:

 

 

 

ebay.jpg

Selling discussion

  Earn up to $75 for refering 5 friends,  I mean, ex-friends:smileyvery-happy:

 

 

Help your friend earn extra cash too! When your friend lists for the first time, you’ll both get a $15 eBay Coupon.
Refer five friends, get up to $75

Selling discussion

e

 

Taking orders for hammocks in the sun....

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Dec 16, 2014 6:12:19 AM PT

New to ebay chat Tues Dec 16th All welcome

D&E?

 

I thought it was but not sure now, mainly because of the square cups at the perimeter.

 

Otherwise looks very much the same as #s 75 & 76 on the Verified page:

 

http://imageevent.com/julianajewelry/verifiedbrooches

 

D-E Brooch 01 -475.jpg

 

D-E Brooch 02 -475.jpg

Jewelry & Gemstones Board Group

Dec 16, 2014 2:06:02 PM PT

Is it or isn't it ...

I have set my preference to ship only to United States but I still get bidders who are outside of the country bidding on my auction.  What am I doing wrong?  Here is a screen shot of my setting:

 

bid.PNG

 

 

Selling question

So here is my question:

 

Is it better to scrap a pair of hoop earrings (10k, 5 grams) or see if there is a market for them online?

 

I am selling elsewhere (the other E), but seriously doubt they would sell there ... thinking of maybe trying to list this on eBay rather. 

 

BUT, it's so tempting just to have the money in pocket no hassles (ie scrap them) ...rather than taking a pic, listing, hoping it sells, mailing and waiting for feedback, or the 180 days the buyer has to enjoy them, and then discovers they don't fit anymore .....(!!)

 

As a new seller here selling gold is too risky,  I'm thinking.  What do you think?

 

Just curious as well ... what do folks tend to do here when the item is not great but might sell for more than scrap?

 

I could get about $65 for these as scrap from my gold buyer.

 

Is it worth the hassle to list here and maybe get $90? (on a good day)

 

002.JPG

 

 

Jewelry & Gemstones Board Group

Dec 16, 2014 1:18:06 PM PT

Jumping through hoops ...

 Hi. I am hoping that someone has a flower frog book.

I am not sure what this is made of. She is very white and smooth.

The number 72 is incised on the bottom and is very hard to see.

She is 9 1/4" tall x 2 3/4" across the base.

It has great detail.

HelenDSCF9441.JPGDSCF9445.JPGDSCF9449.JPGDSCF9453.JPGDSCF9456.JPGDSCF9451.JPG

 

 

 

 

 

Pottery, Glass & Porcelain discussion

Dec 16, 2014 10:24:27 AM PT

Please Help ID Figural Flower Frog

giraffe

 

Just a cute mommy photo

 

Good morning one and all

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Dec 16, 2014 5:14:35 PM PT

New to Ebay Daily Chat for Wed. December 17

I just recently picked up these 2 prints on boards. They look like really early. One is marked with name only thing I can really make out is it looks like the last name is north. Help with these would be great.

 

 

 

 

Antiques discussion

Dec 15, 2014 5:32:14 PM PT

Old Print On Boards Need Help?

hello

 

Good morning every one.

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

I have a negative of an amusement pier, but have not been able to figure out the location. On the side of the pier is says ".....on earth a playground of innocent amusement for young and old". Probably last teens or early 20's.  I think there are two piers side by side. Thanks in advance for the help.

Collectibles & Art discussion

Dec 17, 2014 2:21:07 PM PT

Help ID Amusement Pier Photo from 1920's

I often wonder when a seller gets 1 completely undeserved negative feedback and have a hard time trying to get it removed.

 

And then you have another seller who has lots of negatives and neutrals and is able to remove/revise 385 negative/neutral feedback.  What are they doing that the other seller is not doing.  

 

revised feedback.jpg

Selling discussion

Dec 17, 2014 2:15:19 AM PT

Feedback revision, how does this happen?

I found this unusual stainless steel? plaque or award inscribed to a Major Ernest B. Miller, Jr. MSC, and also inscribed at the bottom SEOUL MILITARY HOSPITAL 1969 -71. It also has the symbol for medicine or a doctor (2 snakes wrapped around a staff) in it's center.

 

What is it? A plaque? Award? 

What is it made of? (I didn't try to clean it until I asked here on the board)?

Finally, this may sound stupid but what does MSC stand for? I'm guessing it has something to do with the Marine Corps, but I'm not sure - so I'm asking.

 

Thanks you - I appreciate any help with this.

 

AB VIETNAM PLATE 1.jpg

 

AB VIETNAM PLATE 1AA.jpg

 

AB VIETNAM PLATE 2AA.jpg

 

AB VIETNAM PLATE 2A.jpg

 

AB VIETNAM PLATE 2B.jpg

 

 

AB VIETNAM PLATE 5.jpg

Collectibles & Art discussion

Another find at local thrift store today - Heavy, with a hole in the bottom that goes into the center.

It has painted? horses and what looks like a title or quote at the top and what I am guessing is a signature at the bottom of a globe inside the main (clear) globe.

Has anyone ever seen anything like this? Is it art?

Can anyone translate - and hopefully recognize the artist? It's a pretty piece.

Thanks - I appreciate any help.

 

ab horses crystal ball 1resized.jpg

 

ab horses crystal ball 2resized.jpg

ab horses crystal ball 4a resized.jpg

 

ab horses crystal ball 5a resized.jpg

ab horses crystal ball 6a resized.jpg

 

ab horses crystal ball 6ccc resized.jpg

 

Collectibles & Art discussion

I am have no luck finding any information on this piece. The bottom is marked N.T. and what looks to be a 2.  It measures 2 5/8" high, 6 1/2" across the top and 7 3/4" at the widest point.  Style reminds me of a line by TECO, but the glaze and markings are not right.  It is hand made as the ribs are not uniform.  There are stilt marks on the bottom and inside.

 

 

Any information will be greatly appreciated. Thank you for looking.

Pottery, Glass & Porcelain discussion

Dec 16, 2014 9:28:12 PM PT

Help with mark on pottery planter. TIA

This doll do's not have any markings the lady I got if from said it was her grandmothers. Can anyone tell me anything about this doll??

 

P1010013.JPGP1010018.JPGP1010020.JPGP1010021.JPG

Collectibles & Art discussion

Dec 16, 2014 8:19:48 PM PT

Need info on this very old porcelain doll

DSC04803.JPGDSC04809.JPGDSC04808.JPG

Collectibles & Art discussion

I have this Hanna Andersson top that looks like a long john top but the tag doesn't mention flammable material which is common for sleepwear. Do I just list it as a regular top or can it actually be a long john top?

 

IMG_4179.JPG

Childrens Clothing Boutique discussion

Dec 17, 2014 10:12:58 PM PT

Hanna Andersson Long John Question

Hello All! I have this ooold silver and gold bee ring which is marked 925 (in an oval) with a secondary mark, which appears to be an animal of some sort (it was very difficult to photograph as it is somewhat faded!) see photos! Is this ring French; was it made from an old coin? Any assistance with this query would be greatly appreciated! Thank you! David.

 

watermarked_14187312204934.jpgwatermarked_14187312858108.jpgwatermarked_14187313088134.jpgwatermarked_14187313308861.jpg

Collectibles & Art discussion

Dec 15, 2014 5:04:45 PM PT

is this ring French?

Mexican.jpg

 

Mexican 2.jpg 

 

 

 

 

 

Collectibles & Art discussion

102_0067.JPG102_0067.JPG102_0067.JPG102_0071.JPG102_0070.JPG

Collectibles & Art discussion

Does anyone recognize the signature on this piece? It looks like it came out of a pizza place (a few people told me it's from a New York restaurant called 'La Traviata"), - but with the title & copyright wirtten on the back by the artist, I thought maybe it was a painting - done as a painting only? But then I tell myself the shape of it was made for a restaurant window! - So I don't know what it originally was meant to be & I can't make out the signature to be able to see the artist's past woorks & get a idea

Can anyone make out the signature pr know the artist - and are they a listed artist - or maybe a known commercial artist?

Any help with this would be greatly appreciated.

PS - It's big; I can't find my measuring tape, but I would guess 4ft - 5ft wide

 

ab painting pizza 1.jpg

 

ab painting pizza 2.jpg

 

ab painting pizza 3b.jpg

 

Collectibles & Art discussion

Why does not I get confirmation email mail after buying?

 

The item no;  251184884183Screenshot_2014-12-18-08-47-25.png

 

 

 

Buying & Selling Basics discussion

Hi Everyone. I recently purchased some Disneyland surplus items at an auction, among the many cool things I got were these 5" round plastic with glass inside. There are rubber seals on one side (water proof?) and the glass looks like it has an epoxy seal around the edge.

I was told that this was a hood lens for a camera or video camera. I would appreciate any help in identifying this "thing". Thank you in advance.P1190376.JPGP1190376.JPG

Cameras

Dec 16, 2014 2:27:04 PM PT

Help! What is this?

When I bought this guy he was a black bear, but after a couple days of soaking and scrubbing with a toothbrush his true colors  are now showing.  I have found several bears similar on websites all asking a pretty penny, but this one is different to all the examples I could find.  It only measures 8 3/4" high.  It is hand finished as all 4 paws, both ears, all four teeth, the tongue and the handle held by his paw have all been attached seperately and are not part of a mold. There are no holes and it appears the honey was placed in the blue bowl and ran down the bears face and off his nose.  I can find no marks or anything like it on-line.   The few similar pieces are all 11 1/2" tall, molded one piece and are thought to be either Adams & Brimley or Holdcroft.

 

 

I would appreciate any help or ideas. Thank you for looking.

Pottery, Glass & Porcelain discussion

HI

recently purchased this ewer. Measures about 14" tall

can anyone identify the mark on the bottom

Sorry my pictures are flipping again

thanks

tomewer.jpg

Pottery, Glass & Porcelain discussion

research.jpgdoes anyone know what this mark on my doll means?

Toys & Hobbies discussion

Dec 17, 2014 11:22:33 PM PT

can anyone help identify symbol on my doll?

I could use some help identifying this mark. Is it Japanese Satsuma or another? What year or is it a Fake?

Satsuma Vases 1.JPG

Satsuma Vases 7.JPG

Pottery, Glass & Porcelain discussion

20141204_215641.jpgHello..20141122_003735.jpgCAM00195.jpg

 

 This is my rescue Pit Bull/American Bulldog  Bruno. He was used as a bait dog. He was found left for dead on the side of the road in Atlanta , shot in the side and stabbed in his hind quarters. He wouldn't even look a human in the eyes for a 3 months.  That was a year ago.

   Now...well. Hes a little social butterfly..Loves to chase cats, lay out in the warm sun, and snuggle with his Daddy...ME!

 

Dog Lovers Picture Share

Dec 16, 2014 1:57:45 AM PT

HI... This is Bruno

Good morning everyone!

Just in case some of you didn't see this, I will re-post it...

This is my favorite Christmas video!!!

Hope you all like it too!!!

And remember...

s

Have a great 16th!!!

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Dec 15, 2014 6:12:31 PM PT

My favorite holiday video

HI

I cannot find anything on ebay with this same paper label

Art Nouveau 6" vase

Does anyone have any information

Does have a chip but i still like it

thanks

tom

Pottery, Glass & Porcelain discussion

need help in identifying this statue?

 

Can anyone identify the peron and any other details of this statue? It should be quite old since it belonged to my grandmother. It does have markings that say ussr and handwrit20141216_184704.jpg20141216_184709.jpg20141216_184718.jpging inside. I will post photos.thanks so much

Selling question

Dec 16, 2014 5:01:26 PM PT

need help in identifying this statue? ussr

Any ideas what brand, model, type of airsoft gun rifle this is?Any help is much appreciated. The only markings on the gun is the serial number and nothing came up in a google search. DSC04032.JPGDSC04033.JPGDSC04035.JPGDSC04036.JPGDSC04037.JPGDSC04038.JPG

Sporting Goods discussion

Does anyone happen to have one of these mostly round ab faceted crystal damgles laying wround? Im missing one :smileysad:

 

kramer bracelet pre repair front.jpg

 

kramer bracelet pre repair crystal 1.jpg

 

kramer bracelet pre repair crystal 2.jpg

 

kramer bracelet pre repair loop.jpg

 

it measure approx 8 mm tall, and 7 mm wide. Thanks!

Jewelry & Gemstones Board Group

Dec 17, 2014 5:06:26 PM PT

looking for a single crystal dangle

I recently acquired this unusual footed creamer and was wondering if anyone out there knows pattern name and manufacturer.  Any help or direction to go in would be greatly appreciated.048.JPG049.JPG050.JPG

Pottery, Glass & Porcelain discussion

 

I know it's the holidays but I was unaware they offered alcoholic beverages and or Nyquil to the postal workers.

 

Also just for laughs, I'm in Michigan.

Shipping & Returns discussion

Serial # 728658

DSC_0666.JPGDSC_0667.JPG

Watches, Clocks and Timepieces discussion

Hello

Can someone tell me if this pen is a real Montblanc ball pen?
It has written on the silver ring "Montblanc Ballograf", as well as on the cartridge.
Can't find a similar one to check the "model"...

Thanks in advance.DSC_8258.JPGDSC_8259.JPGDSC_8260.JPGDSC_8261.JPGDSC_8262.JPG

Collectibles & Art discussion

Dec 18, 2014 10:02:38 AM PT

Pens Expert please help...

Not sure if these are easy to ID, no maker's mark. it measures 3" x 1 3/4", thanks for your help.

 

broochbrooch2

Jewelry & Gemstones Board Group

Looks to me that it is Minton Florentine, but it is only incised ENGLAND and the red marks.  Any idea if this is really Minton or not?  It was sold to me as Minton, but I want to make sure that it is so I don't get a SNAD defect.  Thanks.

 

MintonFlorentine8.jpg

Collectibles & Art discussion

Dec 18, 2014 12:00:54 PM PT

Is this Minton

3D.jpg

 

3D PIC.jpg

Collectibles & Art discussion

Not sure if the mark is Japanese or Chinese, the earrings are marked K14 AND K.T and also have a Japanese hallmark, pearls are beautiful and they have a high quality finish. thanks in advance for your help.

 

earringsear2ear2

Jewelry & Gemstones Board Group

Hi, the bag is: 10-1/2" wide, 9"tall and about 3" deep. It has an adjustable strap that is non-removable. Nunber is: 051-1027 made in USA. I am including Pics. Thanks!!!

 

DSCN5038.JPGDSCN5047.JPGDSCN5041.JPGDSCN5044.JPG

Fashion discussion

Dec 16, 2014 4:28:26 AM PT

Looking for a Coach name for this bag

DSC00073.JPGDSC00081.JPGDSC00073.JPG

 

Can anyone tell me who this maker is, Is it Native ?? It is signed 925 with what appears to be SOM, it is very heavy and quite large, it weighs 5.3 ounces, it is 4 1/4" by 1 1/2" by 1" thick, i assume the stone is quartz??

Jewelry & Gemstones Board Group

There is no marks on this doll and need to figure out how old she maybe and how much she is worth.  She is 7 inches tall. Any and all info would be greatly appreciated. I got it from a lady that said it was her grandmothers.

P1010013.JPGP1010018.JPGP1010020.JPGP1010021.JPG

Toys & Hobbies discussion

Any idea what Year/Month/Exact Model, This guitar is from?  Any help is much appreciated. DSC04172.JPGDSC04173.JPGDSC04174.JPGDSC04175.JPGDSC04176.JPGDSC04177.JPGDSC04178.JPGDSC04179.JPG

Product Discussions discussion

Hi - does anyone recognize the mark on this small pottery creamer.  Maybe DLC or PLC?  I've looked around some on-line and looked through the C section of Lehner's U.S. Marks book.

 

Thanks for any help!

 

xdlc1.JPG

 

xdlc2.JPG

Pottery, Glass & Porcelain discussion

i have a very sucessful amazon store and was suspended on ebay forever ive opened cases and what not is there any way to get back on i also buy 5000 worth of stuff or more every 3 months any help would be appreciated

 

Selling discussion

Dec 17, 2014 10:32:57 AM PT

my account was suspended forever not sure why

I know it was rookie move but I used the wrong paypal email on a recent sale. I own the email but as luck would have it some other guy "accidently" set up his paypal account with it. Called Ebay customer service..mulitple times..just ended end getting angry. Asked seller to dispute...he agreed..didn't work either. Basically, %I'm out the whole amount and have no remedy. Don't make same mistake. SUch asimple mistake, and i should "eat' the entire amount...appparently Ebay thinks so.. I'd rather eat the loss than deal with them again...bad taste in my mouth.  Better options out there

Selling discussion

Dec 15, 2014 4:22:35 PM PT

I made a mistake

Well, this is a new one.

 

A buyer purchased some items today and immediately left me positive feedback stating: "Cancel this order"  No messages, nothing. They haven't paid for any of them, so there's no need to refund.

 

They actually placed three orders - and left the "cancel" feedback on 2... I suppose my next move is to get in touch with them and ask if they want to cancel all three orders, and then send the cancel item requests.  Or is there a better way?

 

Can they leave feedback on a cancelled order that they haven't paid for as well?  Just curious.

 

It's been a doozy of a day.  

Selling discussion

Can you please help?

I was selling iphone, and got the winner with 100% positive feedback. He did not pay and did not answer emails. I opened the case and it was closed, my fee returned and item re-listed.

For some reason, I cannot leve the feedback at all, tried several times. Like I am not eligible to leave feedback.

 

Why it happened?

Thank you 

Selling discussion

Dec 16, 2014 11:05:14 AM PT

CANNOT LEAVE FEEDBACK

With Christmas just around the corner leaves not many days left for sellers to get that package to the buyers before Christmas.

How sellers are selling items for .99 with $2.30 shipping cost and making any profit is beyond me.Not including shipping Priority to buyers to receive the package before Christmas.To me that sounds like a mission impossible!...

 

I shipped a package today and it costed me $5.11 Priority mail and it was a small box size of a bar of soap under 1 lb..The package was going to a buyer that was within 100 miles from me.How these seller competitors are able to ship a item costing only $2.30 on a .99 item I am bumb founded with wonders how they do it?$2.30 and get the package to the buyer before Christmas is another wonder of it's own.

 

The long story,

 

I decided to try selling cologne & perfumes.I found these at buck stop store for a buck a each.I said to my self at that time wow,Jordache Cologne & Perfume for a buck each?Jordache is a known product.I thought,humm could I sell these on eBay and double my money?So,I bought only 10 of these just to give it a try.

 

Again,I only paid $1.00 for each cologne.I thought,if I could sell these asking for $2.00 each I would be doubling my money.I thought why be greedy selling these when I only paid a buck each.I charged $3.99 shipping flat to all buyers.I thought with shipping a package the size of a bar of soap would only cost about $3.99 tops shipping Priority mail.O-boy was I wrong!

 

Behold,I got a sale today.I went to print shipping label.eBay charged me $5.11 to ship this package cologne.With only a 13 % discount on shipping not 30% as I was normally getting from eBay shipping in the past months.I thought at that time of thinking of $3.99 shipping eBay was gonna give me that 30% discount.I learned other wise they only gave me 13 % not 30%.This caused me to under estimate shipping cost.

 

Not only that,

Now I learn that your not allowed to ship cologne priority mail.Strange news to me!..I shipped motor oil cans last month with no issues.

 

To make this long story shorter,

I see sellers selling these same Jordache colognes on eBay as we speak.These sellers are stating in their listings (Order Now!.Get it before Christmas!).

Since your not allowed to ship cologne Priority mail or express mail.It's Dec,17th.How in the world can these sellers state in their listing "Get it before Christmas"?Unless they are in fact shipping priority mail!..

 

Competitors on eBay are selling these colognes for .99 and only asking $2.30 shipping and making profit?How?

eBay takes 10% final value and another 10% final value on shipping cost.Not including PayPal's 2.9 % fees.I don't see any profit left for these sellers to be doing this?It's like if thses sellers are getting these product for free and selling making only a buck if their lucky.

 

How is this possible?

 

 

 

Selling discussion

Recently I started looking at buying/selling magazines on E-Bay.  I am amazed at how many Sellers are posting magazines with Media Mail rates.  It makes it difficult to figure out the true value/price of magazines when they are selling at the Media Mail rate because magazines DO NOT QUALIFY FOR MEDIA MAIL.

 

Is there any LEGITIMATE way you can offer magazines at Media Mail rates?

 

Thanks for any guidance you can provide.

Selling discussion

Dec 17, 2014 5:03:57 PM PT

Magazines are NOT Media Mail!

I have not sold on ebay for a couple months and today I go to list an iPhone that I recently got and I can't because I had too many cases opened against me. Cases that buyers opened and later apologized for doing so and closed the case because it was a misunderstanding on their part and were impatient when I didn't respond in under 24 hours. Is there anyway to undo this or am I done. Also when I go to the seller dashboard it says I'm fine but when I go to list it says I'm not... 

Selling discussion

Dec 15, 2014 3:07:02 PM PT

My seller limits suddenly lowered yesterday

It's not there. What do I do next. This was to be a Christmas gift.

 

Do I contact Ebay? USPS? Both?

 

I did try this morning to start a claim with USPS, but online it states that it is too early to file.

 

I tried calling the post office but this time of year they must keep their phone off the hook. I try calling and it's busy busy busy so I gave up on that.

 

I've never not received something before so not sure how it works.  I'm sitting here wondering if I need to order it elsewhere in case it doesn't show up in time for Christmas.

 

Thanks.

Shipping & Returns discussion

Hi, I am complaining about this -because first and foremost selling something is a great thing !  making that sale.  ...But....I want to know, my question;   if I sold 16 items, and its been 1 week since the last item was delivered, and ot of 16 shipped, only received 4 feeback total, is this a normal feedback ratio?  I am new to selling, but not new to eBay....I shipped everything out the next day, after getting paid (2 day priority)...I packaged them very well, even weatherproofed the item(freezer bag) ...then left AAA+ feedback right after shipping out, on all 16. I made  about 50 cents profit  about on each of them ( no complaints) ...so they got a great deal on the items sent, ...plus all items were confirmed delivered within 2-3 days.   Do buyers just neglect to leave feedback...like this?  Like I said, the only reason I am asking, is that I am new to selling, and really need POS feedback, to compliment my timely shipping/ safe packaging for future buyers to see.

Selling discussion

Dec 16, 2014 2:29:51 PM PT

Getting feedback for auction sales

I am HIGHLY frustrated. I need help from the "pros" out there. I sold a bracelet at the end of November. A few days later the buyer wrote back and said it was counterfiet and wanted a full refund. I was skeptical and told her it was not, that I have a NO Return policy and to provide some documenation to prove it wasnt. (I am a 100 above standard seller) She ignored my request and insisted that I refund her money. I contacted Ebay and they said that they would put the case on hold and rule in my favor if the buyer did not respond with a letter of authenticity (something that I requested too) This was sent in email to her. The seller ignored my requests and that of Ebay and sent the item back, no explanation, no letter, no NOTHING! I called Ebay and mentioned this and they said that the buyer is wrong and that they are acting outside of the requests of Ebay - I should NOT do anything just return the Bracelet. Its now apparantly sitting in my PO Box. Today the 5 day holding time was over. I called Ebay to get this settled in my favor (as specifically mentioned would occur by the Escalation specialist - Philip) And guess what? Sorry they are refunding the money and siding with the Seller ..... Wow, did the Seller play the system, did I do something wrong or was I just naive to think that Ebay would work with me and follow up on their previous action? I have a message in to both Philip and an Escalation Supervisor, but I feel that I was defrauded by Ebay and that the seller played them - as I knew they would. Help? I'm thinking of getting out of Ebay ....

Shipping & Returns question

So, I bought some computer hard drives for a fantastic price.  The title clearly stated they came in Dell trays but they came in other trays.  The drives themselves were what I was mainly interested in and they tested perfectly.  I could have used the Dell trays but they would have been a bonus.  The packing wasn't great (no antistatic, loose-ish packing of sensitive electronics) but everything else about the trans was perfect.  I contacted the seller and he/she seemed very nice and apologetic for the incorrect listing.  I'm happy with the price I paid even with the trays I can't use.

 

Now, I want to leave feedback that's honest but doesn't ding the seller.  I was planning on leaving a positive (NOT a soft positive) and 5 star DSRs for all but accurate description.  I can't honestly leave 5 stars for accurate description.  I remember hearing that just not choosing a rating at all for that DSR doesn't ding.  Is this still accurate?

Bidding & Buying discussion

Why is Square Trade on my listings? I did not ask for it, I do not want them interfering with my sales, How do I remove it?

Selling discussion

Hey dudes, I'm new here and have an urgent question. The first time i won a bid was wonderful, i got the brand new Power Ranger's action figures (I collect this type of gorgeous things). My problem resides on my second bid. I won it (yay, come at me street fighters). But the problem is: neither during the auction, neither after I won the SELLER DOESN'T ANSWER MY QUESTIONS. he seem a great seller/buddy, but I always make questions before giving the money. My questions are simple, as you can see in the message bellow:

Hey, pal! I already sent many messages for you. I need the answers before I place the payment. You can see the messages in your inbox or in the order questions. Anyway, the principal questions are:
1. Are they original?
2. How is the state of them ( they are broken, scratched, bitten, glued or loose)?
3. Were they a child toys?
4. Are they easily possantes?
5. Could You please take closer pictures of each action figure (back/front)?
I got your money and I want to pay it as soon as possible. But first I need these answers.

That's it guys. I really want to get this bid and gretfully pay for it. I din't kniw what to do! HEEEAALP!

Bidding & Buying question

In the last few days I have listed about 25 books,  all BIN, and sold 4 of them the same or next day I listed them.  Am i pricing too low, just right, or is it Christmas time rush? I just sold another item within 1 hour of listing. Maybe I have found better inventory or key words or I have suddenly improved my photos and descriptions?  I normally sell about 1 a day per 150-200 BIN.  

 

I have been listing Items for about 8-10% below what similar condition ones are listed for on Lincoln. 

Booksellers discussion

I've been buying and selling for a long time now and I take all the necessary precautions to avoid being scammed (again) and going through all the correct ways to do things so there is record of everything that has been purchased and sent. With that said I have a buyer that bought a perfume that I had listed and was very active in the bidding process, wins the item last night and sends payment this morning.

I then get an email to my gmail account from her today that she has moved and would like me to send to a different address that is not the same as the confirmed one from paypal. Then she sends me another email to my gmail account saying that she would just prefer if I could just refund her the money. I send her an email back letting her know that I am very willing to cancel the transaction but she needs to go through ebay and request a cancellation in order to do so. I feel like she is attempting to scam me and I would like to report her. Would that be possible for me to do?

I don't want to cancel the transaction myself because then that would leave me open to negative feedback, which I would really like to avoid. 

Any help or suggestions would be appreciated! 

Selling question

i had a listing end without selling then was contacted by another member asking if i still had the tuner/amplifierNow he wants to know if i want to make a deal.I had it at a BIN price.  Is it o.k.to give him a heads up that i'll relist it?Not interested in making a deal,What is the proper way to handle this?

Selling question

I won the auction for a vehicle, but the seller hasn't answered my emails, so I can't arrange for pick-up and payment-in-person.

Bidding & Buying question

I found a type of old book we had when kids that was interested in getting for our granddaughter. But because the listing said shipping was over $6... BEFORE .. bidding I messaged her asking if she would be willing to offer less expensive 1st Class or Media Mail ship option if I was to bid, and she messaged me back she would be happy to. 

I won for 99cents but invoice after only stated the over $6 ship price. So I sent 'request total from seller' with reminder she said she would offer less expensive shipping option if I were to bid. She said she would resend me invoice. She sent same invoice with same high ship amount. I have messaged her several times with reminders and getting no response. I offered every time to just cancel transaction if too much trouble so she could relist but 1st time she wrote she'd send new invoice she just needed the reminder, and this last time have had no response. I tried to choose to cancel from my end but page states I can not. It has been 7 days since sale and my fear now is that she is just going to let me get a non-paying bidder strike. And I do not want to pay over $6 to have an old children's book shipped, would never had bid had she not assured me she would offer less expensive ship option. I have all messages & emails to back all this up. I hate to call eBay and ask them to step in, so if seller does end up letting us get a no pay strike will I be able to explain all to eBay afterwards to get it removed? 

Bidding & Buying question

It seems apparent that there is a growing group of eBay sellers that are trying to remove good business manners from the internet.    They forget that when money exchanges hands, as the recipient they have the burden of good manners to be the first to thank their customer for their business.  It is even more incumbent upon them when that customer pays them immediately, as I did, upon winning their bid.  Why are they showing no respect for our monetary support of their livelihood by publicly snubbing our profiles with no feedback unless we submit our good feed back first?  Is that not extortion?   If we were treated so poorly at a restaurant or other place of business within our town, we would let everyone know about their establishment all over town and their business would soon suffer. 

Am I within my rights as a buyer to give bad feed back to those discourteous sellers?  Is eBay encouraging the dispensing of civility altogether, and is that why eBay doesn’t provide in its feedback survey a remark section about such poor or non-existent manners?  I mean, if it’s so **bleep** important to have good feedback, why doesn’t it work both ways and why doesn’t eBay backup the buyers who pay their salaries.   Should I go viral with this question?

Selling question

Dec 16, 2014 10:52:28 AM PT

Feed back

I bought two vintage pieces from a seller with good feedback.  They arrived smashed due to poor packing ( also the reason for the rare negative feedback they received).  Items were sent parcel post, and postage was not bought through Ebay.  So, they were sent uninsured.  They are not covered by the new buyer protection, because they were damaged in shipping, something which is expressly excluded from the buyer protection program.  So am I just out of my money?  Still waiting to hear back from buyer.  If they refuse to refund, what is my next step?

Bidding & Buying discussion

I've had 3 people in the last couple of weeks bid on items and not pay.  Is this normal now? People are bored and have nothing else to do?

What is the appropriate amount of time to wait for payment? If there is no response does reporting them sound petty?   

I send invoices and messages and get no responses. If they get reported maybe they will stop. This is driving me crazy.

 

Thank you.

Bidding & Buying discussion

I listed and sold 16 full size cans of Enfamil formula. I did not say in description that the label states that they are not for retail sale. When the buyer received they said they were a retailer and wanted a full refund. They also stated I should relist and send them new buyer address and they would ship directly to new buyer. I said no and I would issue a refund once I recieved merchandise back. They again said for me to relist and they would send to new buyer. Again I refused that offer. Should I not issue the refund or does that constitute not being the item as described? Could I win if I tried to honor my no returns policy? Can eBay/PayPal reverse the payment without the buyer returning the merchandise? Thanks for your help.

Shipping & Returns discussion

 

 Long story short: I sent a package to germany on 2 of december the package apparently arrived in germany and somehow the post office sent it back to me (with no apparent reason, the buyer couldh't find the package in the post office even though i gave him the right track id and their website says that the package is being held in the post office, no matter how many times he went it ish't there.! They told him probably it could be that was shipped back to me without even know it. Anyway, the buy paid me on 2 of december and since i'm a new seller on ebay the money are being hold until 22 of december, the buyer told me to send him an invoice in order to pay again for the shipping costs to send it back to him but to his office address to make sure that someone get it. What i'd like to know is willthe money get released on 22 of december? Or it will be hold until the buyer get his package? Apparently, this is not my fault since i ship it to buyer's paypal address and

and the germany's post office seriously  it up , yeah, i have encounted a lot of problems with germany's post office.

 

Selling discussion

Dec 16, 2014 1:41:35 AM PT

Will the money get released on that day?

We just sold a book to someone very close to us.  So we thought that we could hand deliver it and give them the 4.00 back when we deliver.  There was option to pick-up originally.

 

Can I do that and how do I mark it?  I only see the option to marked "shipped" and naturally there is no tracking number.  I don't want to be marked for that.

 

Merry Christmas and Happy Holidays to everyone

Selling discussion

I purchased a "tempered glass screen protector" for my HTC Desire phone - it doesn't fit.  I left negative feedback that this product does not fit my phone as product description said it would. emailed me that I shouldn't have left negative feedback before contacting them (this is true) and that they would give me a full refund (a whopping $5.00) if I REVISED my feedback.  This is almost a month ago.  I am not going to revise my feedback and lie to Ebay purchasers that this is a great product when it is not.  

Now, because I didn't revise my feedback, they said they will ONLY refund me if I send the product back.  Send a piece of glass back to China - that is going to cost me a lot more than the glass itself.  

Here is the message from them:

 

 

 

 

 

I'm really annoyed.

Bidding & Buying discussion

Dec 18, 2014 7:47:02 AM PT

Buyers beware -

Have an item that sold recently, but it was listed several weeks ago: is there a way to view the listing "history" and see when it was originally listed, and if it has ever been "relisted"?  

 

The reason I ask is, we're having trouble locating it in the warehouse, and we thought we had already sold/shipped it several weeks ago...and reading from some users about mysterious "relisting" of items just has me curious if there is a way to further our search.

Selling discussion

Okay since I have not had one before I thought maybe I should ask before moving forward.

 

75.00 purchase on Dec 4th and the chargeback just opened with Paypal for the reason of unauthorized use of a CC.

 

Any suggestions would be welcome.

 

Thanks

Selling discussion

Dec 17, 2014 7:33:02 PM PT

Chargeback and how to handle them

 

A seller has just cancelled an auction that I was winning at a ridiculously low price with No reserve set only to relist it again for $300 more. What is my recourse ??? Ebay contatced me with a bid cancellation notice but I cant figure out how to get this resolved.

 

 

thanks for your time

Scott

Bidding & Buying discussion

Bought candlesticks in original box to give as a gift. The seller shipped them in the original box, taped it up and taped the label to it so the item is no longer in the condition stated in the listing which said "Presents itself well could be given as a gift with the original box."  I contacted her to arrange a return and she refused so I filed NAD. She finally responded saying she shouldn't have sent them that way and she didn't want them back and offered a $5 refund for a gift box. I told her that wouldn't work for me and requested a return label and refund. The day the return was supposed to be closed by ebay the seller filed a case saying we couldn't communicate...now the request for refund has been closed without resolution and I am still waiting! Is there anything I can do?

Shipping & Returns question

Have a question regarding an item I sold. I shipped the item through eBay without insurance but the buyer said they never received it. The tracking number however, says it arrived. I don't know what to do can anyone help?

Getting Started question

Dec 16, 2014 9:03:11 PM PT

Question about an item I sold

 "HAPPY HANUKKAH" is at the top of my ebay page, is this not PC incorrect? How do I get it removed or changed to Merry Chirsmas?

 

My Account question

Dec 16, 2014 9:31:51 PM PT

Happy Hanukkah?

I've made 30+ purchases in the last couple months. All the auctions seem to have these exaggerated shipping dates. Usually the first date is reasonable 14-21 days then the second date adds another month or more.  Most of those I bought from ship the item with in 2-4 days. But I have found several others that have taken 10 days or more. One even took 3 weeks. Then they blame the shipping  length on the mail service.  When contacted they claim the item was mailed with in 24-48 hrs. Then ask you to wait another week or 10 days over and over. And nothing can be done until you wait out the ridiculous shipping time.  How long does ebay give you to ask for a refund?  If you wait out these 45-60 day shipping times and still nothing can you still ask for a refund ?

Shipping & Returns question

I ran out of stock for an item so I had to ship it from another company.

 

Unfortunately, I forgot to leave out the Receipt and the customer saw how much I paid for the item compared to how much he paid for the item.

 

The buyer sent me a message saying that he could have bought it himself from there and that I was over-charging and scamming him.

 

What I sent was what he bought, (item was as described). It was also his choice to purchase it.

 

Are customers allowed to create any disputes for this case?

Selling discussion

Dec 15, 2014 11:39:17 PM PT

Negative Feedback for Overpriced?

I saw a link on here a long time ago that had to do with selling items for others and a listing of those people in your area. Why can't I find it now and how do I find it? I have a person that wants me to sell for them but I don't want to get stuck with the taxes at the end of the year

Selling question

Dec 16, 2014 7:42:42 PM PT

Selling for others

I recently sold a piece of electronic lighting equipment on ebay that powered up but was untested, the unit was listed as not returnable. Upon receiving the unit the buyer opened it up and attempted several "repairs" on it without my knowledge or consent (I have emails from the buyer stating this). Now the buyer has opened a case wanting a refund plus have me pay the return shipping. Today I received an email from ebay suggesting that I refund his money and pay the return shipping, the email says that the case has been put on hold for 5 days to allow time to submit additional documentation, my question is this, how do I submit supporting documentation? I replied to the email ebay sent to me with the buyers email stating that he opened the unit up and worked on it along with ebay's email reference number, is that all I can do? After replying to ebay's email, I got an automated reply that said "thanks for your question, we'll get back to you as soon as possible".......

Selling question

I found a lovely custom doll and it's bid price was incredibly low. Checked the seller and he or she only has a handful of low price items for sale, and a lot of good buyer feedback (I always check feedback and history). I placed a low bid because I wasn't sure I'd be around to snipe and also wasn't sure what my max on this doll would be. Stupid bidding practice, I know, but I'm only hurting my bank account so who cares?

Anyway later someone outbids me, then I outbid them. Enter the stranger. The stranger has a lot of feedback but they are making these little bitty bids to just barely outbid me. I get sick of it and bid a larger increment (17 to 25 dollars, I don't mind saying since I'm not winning now). The other person outbids me. I check "the stranger's" account and they have 22 retractions in six months. Is that sort of high?

 

Please let me point out that I honestly do not believe the seller has a thing to do with this. I suspect this Stranger saw a custom doll and perhaps wanted to mess with competition, or has a grudge against the seller. Why do I think this? Gut instinct, along with the fact that I messaged the seller about the doll's size at 10pm and no response yet, and the way the seller's other items are just not very expensive and neither is this. I believe they are asleep. Also the doll world is very, very competitive especially when it comes to custom work.

 

So is it possible that someone is giving a relatively new seller trouble by shill bidding, thereby potentially making them look like a scammer? I've never retracted a bid in all my time here, and I've been here something like 10 years. If I bid I pay. It's a contract, after all. Are there people out there who just thoughtlessly bid on items, then go "Oh wait I forgot I don't have any money/my rent is due/I don't actually want that item after all" and expect all to be well? Because I have a feeling if I don't bid again I'll still win the item, considering this person's retraction history. If it matters, their activity with this seller is 20% I think.

 

Lastly, I know the ebay discussion boards are a rough place sometimes. I don't need people to agree with me, I just want opinions if anyone would care to help me suss this out. I really like the doll >.< but don't want to play games.

Bidding & Buying question

I have a few things I would like to sell, although I am currently living in Serbia.
How do I change my Ship From Address to be Serbia ?

Selling question

Dec 16, 2014 4:45:15 PM PT

How to ship from Serbia ? Ship from address

Is it for real that I can only list one gift card at a time? I have several from iTunes, Best Buy and Starbucks to sell. I thought now would be the perfect time to list them!

 

This just seems silly to me. Thank you for any assistance.

 

Selling question

Dec 16, 2014 12:02:28 PM PT

Can I only list one gift card?

How do I list on my items for sale that I will be out of the office till Dec 23?

Selling question

Dec 16, 2014 6:37:20 PM PT

out of office till dec 23

Hi, Can someone advice me on how to retrieve deleted listings? I accidentally clicked "delete" instead of "relist" Any help will be appreciated. Thank you!

 

I post the same question in "My Account" forum but couldn't find it. Thank you again.

Selling discussion

Dec 16, 2014 9:17:44 PM PT

Deleted listings

Shipping & Returns question

a buyer just bought my iPhone but they are in India and I'm in Texas. I offered to pay US shipping but this is international. I'm not sure I can export it or how to handle the shipping? Any suggestions on what to do here? Should I cancel the sale and report as US only? Thoughts?

Shipping & Returns question

A buyer has asked to cancel a bid because they found that they already have the item that they bid on. (Action Figure Set) What is the best way to do this?

Bidding & Buying question

Dec 16, 2014 8:01:01 AM PT

Buyer wants to retract bid

For some unknown reason to my currency on watched items has changed to us. dollars instead of GB pounds sterling, also when I try to contact ebay redarding this a USA telephone number comes up so I can't even contact ebay regarding this.   Any help please ?

Bidding & Buying question

Hi my friends,

what do you believe that it is better for an unpaid item:1. to cancell the transaction ,or 2. to open the unpaid case? Thank you.

Selling question

Dec 16, 2014 5:18:45 PM PT

unpaid item

I bought a tea tin. The listing says free shipping to U.S. The seller is in Malta. I paid through Paypal. The seller now wants me to pay 11.00 and change for shipping. I have been on Ebay for 15 years, feedback in the high 2,000 & 100% feedback rating. Many years as a power seller. I think I know how to read a listing. They have a 187 feedback with 88.9% rating. They won't back down and honor the listing and suggested I cancell the purchase which I can't do and even if I could they would not be able to get the appropriate feedback from me. I think it's a scam albeit a small one. Or they have no clue what they are doing. What to do? Thanks so much.

Shipping & Returns question

Dec 17, 2014 8:56:28 AM PT

Shipping dispute

Seller wants me to pick up item at a local UPS store. Wants a scan of my ID. Is this appropriate. And if so how do I do this.

Buying & Selling Basics question

Dec 17, 2014 9:18:35 AM PT

ID scan for purchase

After I purchased and printed all my USPS shipping labels, I realized the buyer purchased multiple items.  (Side Note, At one time, ebay used to prompt you & ask if you want to combine orders, but it didn't in this case.  Maybe because the buyer checked out as a "guest")

 

I sent a note to the buyer letting them know that their purchases would be under one tracking number.

 

After I voided the unused shipping label, I tried to add the new tracking number, but I received an error message that the tracking information is already on the order -

 

The tracking number you entered is already being used for another transaction and cannot be applied for this transaction. Please enter the correct tracking number for this order.

 

A valid tracking number will allow your buyers to track the status of their order and know when to expect delivery. Plus, it will help protect you if the buyer files an Item Not Received claim

 

I don't see an option to delete the first tracking number of the label I voided out and  I cannot add the correct tracking number to the order.

 

Any suggestions/solutions?

 

 

Selling question

Dec 17, 2014 9:58:13 AM PT

Add USPS Tracking Number to an Order

I have been trying to contact a seller.He is a top rated seller.despite giving me an inital reply.he is not responding to my further qeries.what do i do

 

regards,

vimal

Bidding & Buying question

Dec 16, 2014 10:05:39 PM PT

R Seller Does not repond to my queries

I had a customer admit to me that they were about to purchase one of my listings and then seen a link for the same item listed for $2 more at Sears and decided to buy the item from sears instead of my exact item for less, all because they are a trusted name! How is a small new seller such as me supposed to compete with a household name when the exact item I pay eBay to list shows up with a sponsored link to Sears??? We pay eBay to list our items and pay countless other fees just to compete with sponsored links from household names! I have a personal ecommerce website that eBay wont allow me to advertise at all, and actually threatened to terminate my account for trying to do so!!! There is absolutely no way a small seller such as me can turn my eBay listings into anything more than a link to tag sponsored links for big name stores! We get the same items from the same manufacturer, list the items for $2 less than big name stores and STILL cant get the sale :smileysad:...

 

 

Social media terminolgy

 

eBay is MySpace (dead)

 

AMAZON is Facebook 

Starting an eBay Business question

I made an offer on 3 items from one seller and now I am blocked from bidding with a different seller.

Bidding & Buying question

where can I go to start an unpaid items case?

I know that I have set it up to start after 4 days of the item not being paid for, but it is now going on the 5th day and want to start the case now.

Thanks for any help that I can get

Selling question

Dec 18, 2014 8:18:50 AM PT

how to start an unpaid item case

one on of my listings it shows there is a question but when i try to respond, there is not a question. i have deleted all of my messages and this is listing is still showing respond to question.  how to i fix this problem ?

 

Selling question