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My Apologoes I had posted this earlier and it got in the wrong board.. So it is sitting somewhere and cannot find it or if there is a way to move it here. I have not been forums for a while! 

i am looking at purchasing this Japanese Vase. Description says it had hole drilled in bottom for lamp? Bottom has Made in Japan. The only marking I know since I am not holding it physically.

It is 12 inches in height.


Anyone know what it is called? Beautiful colorsl. It has a lot oc crazing.


Any help is appreciated. JAPANESEvaseREDO.jpgJAPANESE12.jpgJAPANESE13jpg.jpgJAPANESE14.jpgJAPANESE14.jpgJAPANESE15.jpgJAPANESE16.jpgJAPANESE17.jpgJAPANESE18jpg.jpgjapaneseVASEB.jpg 


Thanks for any help and your tSmiley Frustratedime.

Collectibles & Art discussion

Aug 2, 2015 5:07:58 PM PT

Help Japanese Vase Age ? Pottery?

Could someone please steer me in the right direction with this coffee pot.  any idea of maker or age?  any help greatly appreciated. It is 11 1/2 inches tall.


Collectibles & Art discussion

Good Morning! This blue glass bowl measures 8 1/2" wide and 3 3/4" tall. It has a vertical rib design, and painted flowers and leaves w/ gold trim. There is considerable wear to the gold trim and plenty of scratches on the foot, it has an "old" feel to it. The rim and base remind me of EAPG, but I haven't found anything researching that end. I've also looked at Bohemian glass, but the decoration looks more elaborate than this bowl. Any suggestions?


Thanks for any help!



Pottery, Glass & Porcelain discussion

I immediately think of the three little pigs with this guy but hubby first said dog and then deer! What do ya think?  Marked Monet.



Jewelry & Gemstones Board Group

Aug 1, 2015 4:58:12 PM PT

What kind of animal am I?

Can anybody translate what is written on the this. And the artist?  Is it a print of a sketch with watercolor? Or is it called something else? Thank you.

pari 005.JPG


Collectibles & Art discussion

I got the dreaded neutral for an item deemed "not too cute".. there was nothing wrong with the item, it was promptly mailed via priority, arrived rapidly. But... NOT TOO CUTE!!


What the HECK is not too cute?


There is a new button "report buyer" Any and all tips much appreciated!!


Also, am I able to block this "NOT TOO CUTE" buyer before the transaction is complete?


Thank you in advance,



Selling discussion

I just got some malicious feedback and there seems to be no seller protection from ebay even though they agree the feedback is not true!  I have been selling on ebay for 14 years.  I worked very hard and bent over backwards to make my buyers happy and have 100% positive feedback.  I only had one neutral from a new buyer who I think hit the wrong button.  They left the same great comments for me as another they bought from and left them positives?  I have many repeat buyers and multiple purchase buyers.  I just received some malicious feedback and called ebay.  They agreed that her first two comments were not true.  Her last comment was "Wouldn't order from her"  They could tell from her messages to me that the size was correct to begin with but her dog outgrew the collar and that it was not poor quality from the hundreds of feedbacks stating the quality was excellent when I sold the same collar.  They said if she had put just the first two comments they would have removed the feedback but since she put her opinion of would not buy from her, they would not remove the feedback!!  Mine is not her first negative feedback for sellers. So much for any seller protection there.  I am trying out a store but put it on vacation.  I will be on vacation but this has left a bad taste in my mouth for ebay.  The messages from this person were sent to me a month after her order and I have a 14 day return policy.  I guess just venting since there is not much I can do with no seller protection that I see.  I am not sure I want to continue with a store and take this kind of abuse though. 

Selling discussion

Hi, is there a glitch in the system right now? When I list, get to my continue button, it flips me back to the front page with a red block and exclaimation point saying '500 FREE LISTINGS ' basically.  This usually is in an informational block done in blue, and there is nothing that needs to be done.  I will have to think this is a glitch, is anyone else experiencing this problem?Photo related, it's a screen cap of what i'm experiencing. 


Selling discussion

Aug 2, 2015 9:02:15 PM PT


Hello I am not new to this board but have not been here in ages. I always admired the wisdom of book collectors on this forum. I would like to ask a question about a child's book that I believe is the only one besides another one I read about online. Now I don't know if it is valuable or not but just need some input. It is a Holly Storybook Library Book "Alice in Wonderland" by Lewis Caroll. Here ia a photo.

Booksellers discussion

Aug 2, 2015 9:22:02 AM PT

Rare Book?

Unfortunately I've read some of the worst buyers are sellers... but I'm trying to use my knowledge of the system to be a better buyer.


So I'm on a mission to purchase 10 things every Sunday. Yesterday I bought a banknote from a guy in the US who was on holidays. (I didn't pay attention to his away message, I'm not missing my merchandise if I have to wait a bit longer for it anyway...)


He writes me a nice note to let me know he's on holidays, and then tells me he hopes I take this into account when giving him his DSRs for shipping time.


I wrote back to tell him I'm in Canada, so mail takes a while anyway (which is not the seller's fault), and I will leave positive FB and 5 stars once the item arrives as described, but if there's a problem I'll contact him first. I already talked to the staff at the postal outlet about not bending and folding things to fit into my box. If the PO staff do this, I will definitely not be requesting a replacement from the seller. And even if my note is folded in half, 1.99 is still a good deal. I will be thankful my note arrives dry... we get storms where I live and I get a lot of wet bills.


Cheers, C.

Selling discussion

I received an email from a person identifying themselves as an eBay employee.  They asked if they could contact me via email or text to dicuss an upcoming video promo.  I replied through eBay messaging indicating tell me more.  After hitting send I noticed that the email doesn't fall under the From eBay category but from Members. Would like to notify eBay as I'm sure I'm not the only one receiving it. Anyone else receiving this email?


Selling discussion

Aug 3, 2015 12:21:06 PM PT

I received an email from ebay employee?

Hi. I have just won a item and was confirmed highest bidder. After some time the seller messaged me to say another bidder had made a offer higher than mine (dont know how they know what i put on) but they claimed a error with ebay and they should of won. As far as i was concerned i was the highest bidder, i also phoned ebay and spoke with them and they said by looking at their system that I had won but now the seller has also spoke to ebay and now cancelled my order. There were two items, a kitchen and island, i lost the island won the kitchen, the other bidder won the island and lost on the kitchen. Is there anything else i can do.

Bidding & Buying discussion

Aug 3, 2015 3:43:43 AM PT

Item cancelled

Hello again,

Just found this at the thrift and I need some help determining if it's real. It is hand rolled, but I think I saw someone say Coach scarves are not hand rolled. Thank you in advance!

Fashion discussion

Aug 1, 2015 6:06:32 PM PT

Real Coach Scarf?

Purchased a golf shaft for my driver. Seller listed it at 44.5" long, but it was actually 43.5" so it was too short for me.  I notified seller immediately that there was a discrepency in the listing and did not receive a reply.  After about 36 hours, I simply started a return thru eBay.  Seller accepted the return and I was issued a return shipping label.  Seller received item and refunded my payment.


Here's my issue - the seller never replied to me directly.  I did not recieve any sort of "Sorry, my mistake" or "That was an accident, I'll get the return started right away."  This is not a power seller and he already has one or two neutral and negs.  I'm considering leaving a neutral like "Item wasn't as described and seller didn't communicate" or something like that.  Just curious what you would do.  TIA!

Bidding & Buying discussion

I'm just curious if anyone knows if unsold listings will disappear after awhile if you don't relist them? Is there a time frame? Any help would be appreciated.

Selling discussion

Aug 1, 2015 5:57:52 PM PT

Unsold listings

I just placed a bid on a small item from china. what should I expect as far as customs/taxes? I know I am taking a chance on something getting lost or being difficult to return.  But, I am not sure if it will be hard or expensive to receive..any thoughts/info to reassure me? I hope this works okay because I found another item which is a little more that I would like to purchase, but I am afraid to bid since I have a fear of the unknown!.


from a newbie ebayer

Bidding & Buying discussion

Aug 3, 2015 1:47:13 PM PT

customs/taxes on stuff from china

We are on day 6 of a 7 day auction on this item: http://www.ebay.com/itm/291526024332?ssPageName=STRK:MESELX:IT&_trksid=p3984.m1555.l2649  This is the item title:

1884 Marquess of Lansdowne Bronze Medal~Clowery-104~51 mm~Original Surfaces~WYON


It is listed in two categories.  I can't get it to come up in either.


It has bids, but is not showing up for me either on a keyword search OR in the category listings themselves.  I first started looking for it after wondering why it wasn't getting more clicks yesterday afternoon - 24 hours with no results.  Not sure how the bidders found it at all...



Can someone check to see if the problem is in my browser or with ebay?  It is at about half the collector value at present.




Selling discussion

An idea.


Every time an auction receives a bid in the last 30 seconds that auction should be extended by 1 minute so anyone / everyone wanting to bid on the item gets a fair chance of winning.


This would mean higher selling prices for sellers, bigger seller fees for ebay and no hard feelings if you get sniped.


No-one looses.


Is there any reason why eBay doesn’t introduce this to their auctions?

Bidding & Buying question

Aug 3, 2015 9:36:08 AM PT

Solving the sniping problem

A buyer won the item I was selling and the next day emails me saying he doesn't use paypal and wants to pay with a check. I don't take checks.

Member To Member Support question

Aug 3, 2015 10:01:21 AM PT


I ordered one item from a seller in Singapore and paid for it, however, even before the delivery dealine ends, the seller is marked as "No longer a registered user". Does this mean that this might be a fraud? Does eBay keep the money in its escrow account as long as the purchased item is not delivered yet? Thanks.


Member To Member Support question

WHere can I find information of when Ill get this. I see  no inofrmation about it anywhere on the site

Selling question

Aug 3, 2015 7:08:35 PM PT

cupon for 10% of july sales

Am I charged a Final Val Fee if I cancel a "Good Till Cancelled" Fixed Price listing that is still active?

Selling question



The above links gives an Internal server Error. It works fine till lPageNumber=500.  The Documentation says that the max limit for PageNumber is 2000. Is this an issue with the ebay's servers or is my way of calling the Api flawed? If this an issue from ebay's side please suggest me a work around,


Another doubt is that the if a given output by any Api has more than 2000 pages, than how is it possible to paginate through  pages above the limit 2000. Is there some way of providing an offset? Or is there any other work around??


Best regards



Member To Member Support question


  What is the best format to save my pictures at? They are saved as a JPG, but won't load, and the error comes up saying that it has to be a JPEG, or bmp or something(?) Is it the file size or what?

Member To Member Support question

Aug 1, 2015 6:08:00 PM PT

Pictures won't load

Hey guys! I recently upgraded to a basic store. Included in that was the selling manager tool. I have the unpaid item assistant active and it is automatically filing cases against my buyers. Normally that is fine but I have some buyers that need more time for different reasons. I have decided to grant some of them a few extra days but can not figure out how to add extra days onto their due date. I don't neccesarily want to cancel the unpaid item reports in case they don't actually end up paying if that is at all possible. I jsut want to give them more time. Any help would be MUCH appreciated! Thank you!

Member To Member Support question

Aug 1, 2015 11:05:27 PM PT

Need to cancel unpaid item assistant

Someone bought one of my 'Buy-it-Now' items for $14.99, and paid for it using PayPal. But very soon afterwards, she must have had a case of buyer's remorse, and somehow reversed the transaction with PayPal. BUT, in the eyes of eBay, i sold the item, and they automatically charged the final value fee, and the final value fee for shipping. This is an uncommon situation, and i was just wondering if anyone knows how to request fee credits with eBay? Would the easiest way be to report the buyer as a non paying bidder, or is there another way? Thank you in advance for any advice you may provide.

My Account question

Aug 3, 2015 2:53:00 AM PT

How do you request fee credits on eBay?

I have had two non-US buyers bid and win a product, but not pay or respond after winning.  My product description clearly states no international shipping (for this reason).  Is there any way to block an account from bidding on my products?  This is unfair to legitimate buyers and unfair to me as the seller!



Selling question

im a newbie selling on ebay and only sold my first item a couple of days ago and now im getting an invoice saying i owe 11.50???? 

Buying & Selling Basics question

Aug 3, 2015 2:22:52 PM PT

Invoice trouble!!!


i am thinking about selling a used item on ebay. i was wondering of whether or not it is okay for me to just sell 1 item, wait for the buyer to recieve the item and then close the account. Im only asking this because i only have 1 item to sell, and i do not wish to have a sellers account when i dont have much to sell atm. 

Thank you so much.

Member To Member Support question

Aug 2, 2015 2:11:32 AM PT

Selling an item

What does the acronym MPN indicate about a product upon listing on Ebay

My Account question

Aug 3, 2015 9:28:04 PM PT

Hello, what does MPN indicate in a listing




I SOLD A SHOE FOR $91.50 , $67.00 , 46.00 , AND 12.55.



Member To Member Support question

Has anyone having trouble w/ the shipping label when shipping their goods to HK ?

I have provided a HK address to a US seller but he/she claims the msg below keeps appearing every time he/she using the address that I provided.


"Please enter a valid value for destination city"

This is very annoying as the seller tried different moves and none of them worked, I have been using the address for few years and at least 20 sellers from all over the world could ship their goods successfully to me w/o reporting any shipping label probelm...

It would be great that anyone of you could help us out, thanks a lot !!!

Member To Member Support question

Aug 2, 2015 1:26:01 AM PT

Shipment to HK


Member To Member Support question

I have a quick question around avoiding high volume car listing fee on ebay.  I listed a car and buyer who obviously was not going to purchase a vehicle purchased the car via BIN.  I know ebay has a policy stating if you submit more than six car listing for a year you are considered a high volume car seller.  Does eBay subtract one listing from your 6 free insertions allowed a yar if buyer had not intention of buying and you get a FVF for the bogus transaction?

Member To Member Support question

Lets say I sell and item and ship it for free. The buyer decides he doesn't want it and returns it.  1) Do I have to refund the entire purchase price which includes the amount I build in for shipping? 2) Who pays for the return label? Thanks !

Member To Member Support question

Aug 3, 2015 4:38:41 PM PT

Free shipping returns

Hello there.


Sometimes I see the number of items sold on a listing (e.g. 24+ sold).

How can I have the same in my listings?


Is it a feature available when you have more than 100 items on a listing with variations?


All my listings expire after 7 days and get relisted afterwards. Does this have anything to do with the absence of number of items sold?


Thank you,


Selling question

Aug 3, 2015 1:59:38 PM PT

Show number of items sold

Member To Member Support question

I just got an email from an ebayer who wants to buy an item I just listed, but wants to pay with a personal check.  I have always just accepted paypal.  Is accepting a personal check or money order allowed?  If allowed, how do I do this?  Would I have to end my auction to wait to get his payment in the mail?  He wants to pay the buy it now price.  If I don't end it, then what if someone else buys it before I get his payment in the mail?  I don't know what to do.  Please advise, thanks!

Member To Member Support question

Need to close a unpaid open case so I can relist my item


How do I do this

Member To Member Support question

Aug 3, 2015 6:40:02 AM PT

open case

I have a PayPal Smart Connect Account.  I had planned on using it to pay for a cheap item. 


But then when I go to pay the option is either Paypal or credit card and I didn't get a choice.  When did this happen?  And why am I logging into PayPal from an eBay screen rather than going to PayPal.


For companies that are separating, this felt like they were all one company.

Payments question

Aug 2, 2015 12:03:47 PM PT

No payment options in PayPal

Hi ,

 I don't have a store, I have a few things listed on ebay, I have no one to take my place.

I am going away Aug 5th , and will be back on Aug.28th, 

What must I do to let my customer know, I won't be able to ship until I  get back. Aug.28th, 

Please Help. Help

Member To Member Support question

Aug 2, 2015 1:46:58 PM PT

I don't have a store, but i am going away,


one of my items is for sell on ebay. Some body asked me a question about it and I send an answer with picture back. How can I post the question and my answer on my item listing on the bottom of the page. thanks

Member To Member Support question

Aug 2, 2015 1:10:43 PM PT

posting questions

hello , I bough this item but the seller has not ship . He said that there are some issues which he got trouble with shipping . I contact many times but he did not respond . I paid full payment clearly as below the pic attached

Member To Member Support question

Aug 3, 2015 7:08:46 AM PT

the seller has not ship and no contact

Hello.I can sell 10 items-$500 per month and I need to increase my selling limits, I have another account too with higher limits(100 items $5000per month),but I need it now for other things to sell and for this account I need higher limits(100 items $5000) per month.there is written that I should confirm my information or link my account to an established account,How can I do this and where?


Member To Member Support question

Aug 2, 2015 4:20:00 AM PT

Selling limits

I purchased an item a while back and paid for it. The seller claimed the item was lost in transit, refunded the money and cancelled the order.

The item still appear in my purchases screen as unpaid.

How do I get rid of the constant notification that it needs to be paid for?

Member To Member Support question

Aug 3, 2015 8:21:36 PM PT

Cancelled order keeps appearing as unpaid

The fees box is telling me I've selected Gallery Plus. Which I didn't and can't figure out how to get out of it - what do I need to do?

Member To Member Support question

Aug 3, 2015 12:22:19 PM PT

Gallery Plus

I got a listing that was pulled down because it said Trademark Violation Unauthorized Listing Content.  I had an AD for a onesie that said "Little Brother" by Carters and my email said to contact Gerber?  This is confusing. 

UPDATE:  I had other ADS that expiried and I used the word onesie and they never got flagged.  What would you call them then?

Member To Member Support question

Aug 3, 2015 8:08:01 PM PT

Trademark Violation???

Do u know what group of Native American group did this pot?

Collectibles & Art discussion

Aug 2, 2015 7:45:30 AM PT

Which Native American Group

Hello - I am totally new at selling things on eBay and so far it has gone well with the items I sold, however this one buyer said I shipped his pkg to the wrong address even though I printed the label from the eBay system.  What should I do to resolve this problem?


Thank You so much for your feedback!



Buying & Selling Basics question

Aug 2, 2015 10:00:17 PM PT

Buyer claims I shipped to wrong address?!

I know I've seen this Staffordshire transfer pattern before, but can't bring it up in my senior memory.


If you've seen it before any help would be greatly appreciated.


No markings on the base other an an impressed "3" production number.

Pottery, Glass & Porcelain discussion

If I tell someone to go to my Ebay Store by name, apartmentreasures, how do they search for it with just the name, no link or item? 

Member To Member Support question

Aug 3, 2015 8:38:48 AM PT

Ebay Store locator

If I include the price of shipping with my total price with no returns can I have UPS do the shipping?

Shipping & Returns question

I found this several years ago and have never found the maker.  It is true black glass and well finished with a fired rim and no rough seams.   I anyone has a maker and or age, it would  greatly appreciated.  The height is 8 1/2 inches , top is 4 1/2 inches per side and base is about 3 7/8 inches per side.

Pottery, Glass & Porcelain discussion


Member To Member Support question

Aug 1, 2015 4:33:19 PM PT


Hello.  I don't see my item to sell in the search results.

Member To Member Support question

Aug 2, 2015 7:20:56 AM PT

Appearance of my item to sell

Someone wants an estimate for combined shipping before she makes offers on 3 items. And is shipping to Canada a different ball of wax than international shipping? I just want to charge her the actual and cheapest shipping.

Shipping & Returns question

Aug 3, 2015 4:56:03 AM PT

combined shipping to Canada

Hello, I want to ask what is the period that buyer can ask to refund his payment?

Member To Member Support question

Aug 4, 2015 6:35:44 AM PT

refund payment

Hello, dear colleagues, I want to ask because I new how to deal with a buyer who buys goods from me, five days after arriving I wrote to him that is spoiled and wants his money back by Western Union? I reported it but it continues, please give me advice?

Member To Member Support question

Aug 3, 2015 7:11:56 AM PT

Question on glib buyer

Every time I search I get results by highest price with shipping.  This forces me to click extra to lowest price + shipping.  How do I change default search results to lowest + shipping?

Getting Started question

I recently sold an item and I want to know how I get paid. My account says money has been recieved, but how to I get that money? Does it automaticly get transferred into my account or what happens?

Member To Member Support question

Aug 1, 2015 3:19:40 PM PT


Hello Everyone,


I have a question. I sold a pair of handmade Swiss shoes, contacted the buyer telling them I would coordinate I with them. They respond saying that they have made the payment via credit card and that the paymenet would be pending until the item is shipped and delivered to them. In MyeBay it says I have received payment, but then when I go to print the shipping labels I receive the following message from eBay at the top of the page: 

Your buyer has not paid for this item yet.

To help make this transaction go smoothly, we recommend that you wait for the buyer to pay before printing the shipping label.


Should I pass this message along to the buyer?


Also, when I listed this item I indicated that shipping had to be paid for by the buyer, yet I have to pay postage cost and it states "Total shipping cost paid by buyer - Free" right above the Order Total. Why is this?


Thank you inadvance for your help.

Member To Member Support question

I list an item over and over.  I list it for 30 day periods.  After it expires I lose all of the "watchers" and it usually takes 7-10 days to build them back up again.  I want to keep the listing ongoing so it will never expire.  Not sure if there is a way I can achieve this.  Please help.

Member To Member Support question

I newbie here: I recevied a message below. Does the seller HAVE to respond, ie) accept, decline or couter? Or can the seller just ignore our offer? 


"Your best offer has been sent to the seller - Good luck! (Name of seller) has 21 hours 36 minutes to resopnd to your offer. You should receive a reply soon."


Thank you!


Member To Member Support question

But no one botthered to tell me.  I only noticed a note added to the listing that a bracelet marked 925 is "not sterling according to a jeweler"  Why does eBay get to decide if I will accept a return?  Why wasn't I asked?  I don't have managed returns so why did the buyer not ask me?


I think this place is poisen.






Selling question

Dear John,

I am very glad to hear back from you. So as you know from my first e-mail, I am a newly divorcee. I figured a fresh start would do me good, so I packed up and moved to my home town, Petal MS, with my job, and took the car with me. The deal is handled by eBay Buyer Protection program so I don't have much to do about it. The car is in eBay`s custody at their shipping company in a trailer go container, ready to be delivered to its hopefully future new owner. With eBay, you get free delivery and it will arrive at your address in 2 to 3 days. In addition, you will have 5 days to try out prior to making any purchase and if by any reason you find something you don't like about it you can send it back at my expense. I want to make it very clear, that eBay will hold your money, and I won't be receiving a single dollar unless you call and tell them to release the money to me.If you are ready to buy it, please reply with your whole name, address and phone # so I can notify eBay that you are selected as my buyer, and they will contact you right away.

Thank you,



I found this car on ebay and the above was her last email. I have never heard of ebay holding money?



Member To Member Support question

Aug 4, 2015 7:12:24 AM PT

Possible fraud?

Am I allowed to list a mobile home for free? It must be removed from it's curret location. Therein lies the expense. Thank you for your advice.

Member To Member Support question

Aug 1, 2015 4:36:21 PM PT

listing item for free

I sold a watch on ebay, but the seller didn´t pay me and asked me to cancel the deal... I canceled the deal... And ebay still send me a bill to charge me the fee of 159us

How can I reach ebay to retract this fee???

Member To Member Support question


I ordered a cosplay outfit from a seller here, due to my less than stellar english and the google translated english on the items page I realized that none of the items would actually fit me after a couple hours after having them ordered. I contacted the seller about this and they told me that I could "just click to apply for refund" I messaged them back on what I need to click to which they responded that I could apply for a refund on the item's *order details* page.
I don't see a apply for refund or request refund button anywhere, is there something I'm missing? Any help would be appreciated.

Bidding & Buying discussion

Aug 1, 2015 2:19:12 PM PT

Cancelling an item

I am an ebay store owner and sell on ebay. I want to increase my ebay store visibility for better sales. Anyone can tell me how do I increase my ebay store visibility? 

Selling question

Aug 4, 2015 12:32:39 AM PT

How do I increase my ebay store visibility?

Today is the last date of the estimated delivery time, I want to request full refund and the system is circling me around and can't do my request through the resolution center! As I said it always takes me back where I already was




Petre Dimov

Member To Member Support question

Hello, I sold an item on eBay but had to cancel I due to personal issues that prevented me from shipping it out in a timely manner. Now I can ship it and the buyer that won the item originally wants to still buy the item how do I still ship it to him without eBay double billing him when I resent an invoice. Thanks, Michael Giles

Member To Member Support question

Aug 4, 2015 9:36:43 AM PT

Selling item that was cancelled

Hi everybody,


I am new member of eBay, buy and sell some computer parts on eBay. I have a question: I try to sell a good 2gb video card on eBay, after denied two low offer from a buyer I accepted his third offer and shipped the item on July 21 2015 via USPS. The USPS confirmed on their system and eBay website that package arrived at 1:30pm on Aug 1 2015. But the buyer keep telling me that he didn't get the package yet. He wants a refund without eBay involved.

I didn't buy insurrance for the item. The USPS said the package have been delivered so what should I do? any help will be appreciated, thanks.


Thank @jacbarcollectibles and @*lady*madonna* very much.


Here is updated of my case:


As I said I accepted third offer even the price isn't what I am looking for because I though this buyer may really need this item. I tried ship the item in the day got pay with safe box and care. On Jul 27 2015, the expected delivery day, he told me he didn't get the item, he wants refund but not go thought eBay system. I didn't agree and told him I will refund via eBay system after item returned.


Today he open the case and eBay refunded all the money so I lost my item plus shipping fee. I am so frustrated and don't know what to do next. Can someone explain to me? Thank you so much for your time.


What I did wrong?


Somehow I feel not trust this buyer after 3 low offer and he wants ship to different name: Hana Hancock(For Ben) so I made a signature on the item before ship it, is this any help?


Should I do anything or just accept the lesson?


I attached the USPS tracking number in pictures

Member To Member Support question

I opened an unpaid item case since it had been a week since the purchase without receiving a payment. 


The buyer then emailed me and said they wanted to cancel the order.  Is there a way to cancel the payment if you have an open case or do you have to wait until it closes?  Any ideas?

Member To Member Support question



I purchased a top from someone who didn't offer returns but said the item was in "excellent pre-owned condition" and provided measurements.


When I received the top, it was NOT in "excellent condition", been worn and washed way too many times, with lots of piling and the material now rough. Furthermore, the measurements she provided were inaccurate (4" smaller than what she said they were.)


She is allowing me to return it but wants me to simply use the original packaging and write "Return to Sender" on the packaging.


What are people's experiences with doing it that way? I had one bad experience but wanted to know other thoughts.



Member To Member Support question

I sent a 6 lb package & was charged for a 26 lb package. How do I correct this overcharge?

Member To Member Support question

Aug 4, 2015 7:55:40 AM PT

fed ex shipping

Where can I find my Unsold Listings that are over 30 days old? I want to re-list the ones from the past year.

Member To Member Support question

Aug 4, 2015 11:34:14 AM PT

Looking for my Unsold Listings



I am looking for help again with a pink bowl.

I am wondering who made it, what the pattern is.

It is 11 inches in diameter, and 3 inches high.


Thank you,


Pottery, Glass & Porcelain discussion

Aug 1, 2015 2:51:28 PM PT

Help with pink bowl

Know when to fold them know when to walk away the cards are on the table count your blessings.....etc.

What good advice if I only listened to the music I would have not danced at the table but such is life in a vitural enviorment you learn as you go.

Do I have a question many posters ask yes what is your advice I am all tapped out.

Selling question

What do I do?!? EMPTY it was only $4.00 but I really wanted that.

Member To Member Support question

Aug 3, 2015 10:07:12 AM PT

Seller sent a empty envelope.

Hello i have sold a item and the buyer did not pay. Ebay charged the 10% fee on the item i sold, atleast i think thats what the fee is for. I don't think the buyer is going to pay because he has not respnded to any of my questions. I opened a case so i guess i will have to close that soon, but anyways if the buyer does not pay do i need to pay ebay the fee and get a refund, or not pay ebay and let the fee go away, if it will? Will i still owe ebay anything if the buyer does not pay? This was also a buy it now or best offer listing how did he not pay right then when he bought it. Oh and there was not a insertion fee atlest i dont think there was.


Thanks alot

Member To Member Support question

Aug 2, 2015 12:27:12 AM PT

Sorry I Need Help


I recently sold an item for $150 with free shipping.  After the buyer agreed to purchase it by making a best offer that I accepted, the buyer started asking questions like when was the item manufactured?  I responded, but that seemed like it should have been asked prior to sending me a best offer. Then the buyer begins to ask that I ship the item a certain way so the post office doesn't charge him a lot of money.   I explained that it would be shipped in a USPS large flat rate box as it is heavy and won't fit in a small box, but I will pay the shipping and there shouldn't be any cost for him/her.   I checked the buyer's feedback and while it doesn't show negative or neutral ratings, if you read the comments there are several about him not paying, a few about him running a scam.


Now I'm concerned that he is running a scam and will get the package and say it was empty or something. Contacted ebay and they said I could cancel the order, but it would negatively affect my seller performance. Also, wondering if I can still get a final value fee credit if I cancel the sale???  This will be the first sale I've cancelled, I've never had any other situation like this, so I'm not sure what to do.  Seems unfair that my performace rating would be affected when I'm thinking this buyer is running a scam. Still, I'd rather have a little negative than be out $$$.

Member To Member Support question

Aug 3, 2015 12:27:40 PM PT

Cancelling order due to suspicious buyer



I have mistakenly done a purchase but didn't pay for the item.

I contacted the seller and he agreed to cancel the purchase.

But he didn't do the same and finally an unpaid case recorderd in my profile.

What should i do? Is it me who should cancel the purchase on ebay? I dont know. please help.




Member To Member Support question

Aug 2, 2015 8:15:14 PM PT

cancelling a purchase

is there a quick way to list books for sale on ebay?  For instance, on Amazon you search for the book and then click "sell one like this" and the picture and information is filled in for you.  Very quick!

Member To Member Support question

Aug 4, 2015 3:36:43 AM PT

Listing Books on ebay

I purchased an item from China 3 weeks ago and the shipping was 2.99.   I wanted to buy the same item again but there were none in the sellers listing so I asked if they had anymore available.  A few days later they responded that they just relisted more of the same item.  I went to make the purchase but noticed the the shipping is now 15.99.  All the other items are still 2.99 and 3.99.  I suspect that this seller has jacked up the shipping because they want to make more money on the item.  I was looking for a way to report shipping but there does not appear to be any.  The item is popular and I think the seller saw an advantage.  Is there anything I can do or is the seller allowed to charge whatever they want for shipping?

Member To Member Support question

Aug 2, 2015 5:43:53 PM PT

Seller jacked up shipping price

Seller says that the photo is resposibility of eBay and offered a little discount, but I have not been able to communicate with eBay to ask about this: I have been navigatinng hours but cannt find a way to send a mail or so


Member To Member Support question

Aug 3, 2015 8:07:14 AM PT

Item photo does not match item recived

 I received the fake item. But, the seller answer me that he sent the right item. This is the name of item:

Apple iPod touch 2nd Generation Black (16 GB) WORKS 100%
Item no: 121702869372
In fact, I received one Ipod 8G and It does not work.

Shipping & Returns question

Aug 2, 2015 5:55:46 PM PT

help me

I just got an email about a rv I am looking at. The lady said she gave it to ebay motors shipping company in Houston, Texas  and they would be the ones to deliver it to u s. She has stated that the t ransaction would be made through ebay motors protection program. 

I have not exchanged any info with other, she says ebay motors would contact me. 

How ever I can't find any if as to what she is saying. This is a scam, am  I right.

Member To Member Support question

Aug 2, 2015 8:22:49 PM PT

ebay motor

Hi my ebay is now the usa and I want to change it to the GB ebay. but I am not able to can you tell me how I can do this .

Kind Regards



Hi thanks for getting back to me , i have just updated from windows 8 to windows 10 and my ebay is the usa I have logged out and tried to log in on GB ebay but it is still coming up with the usa ebay, also can you tell me how do I reply to anyone who answers my questions on here . Smiley Sad thanks Lynda

Member To Member Support question

Aug 2, 2015 12:29:57 PM PT

change from usa to GB Ebay

I signed up last month for some 10% back on everything you sell... Where do I redeem that? Thanks in adanvce...

Member To Member Support question

Aug 3, 2015 10:50:59 AM PT

July 10% back from selling

Finally reached my 30 day rollover for category limits. I was able to list one item In this category today but it was the wrong item! Now I'm afraid if I cancel the listing (buy it now with variations) it will count towards my total and won't allow me to list.
I say this because I recently "sold" an item that and the buyer never paid. Opened a case and got my fees back but I was unable to relist it. So even though I never actually sold the item it still counted towards my limit

Selling discussion

I  bought navigation from one man from ebay and sold with his photo and now my seller acount not working. what me do?

Member To Member Support question

Aug 4, 2015 4:08:07 AM PT

My seller acount was closed.

Finally reached my 30 day rollover for category limits. I was able to list one item In this category today but it was the wrong item! Now I'm afraid if I cancel the listing (buy it now with variations) it will count towards my total and won't allow me to list.
I say this because I recently "sold" an item that and the buyer never paid. Opened a case and got my fees back but I was unable to resist it. So even though I never actually sold the item it still counted towards my limit

Selling discussion

**bleep**er 骗子

money pay and not send 骗子














Member To Member Support question

Aug 4, 2015 10:40:48 AM PT

**bleep**er 骗子

I have a pair of nice headphones that I'm trying to sell, which 223 Amazon reviewers gave a  4 1/2 star rating.  There are only 5 reviews from ebay users and people who don't understand what a review should consist of have dragged the rating down to 3 stars.  One person admitted he could have a defective pair and gave them three stars.  He probably just didn't break them in.  Another person raved about the headphones- but still gave them 3 stars. Point is, the fewer the reviewers, the worse off you are, and sometimes it's people who didn't like the packaging or speed of delivery or something that has nothing to do with the product itself.  I think the ebay reviews are not a good representation of the product but see no way to take the reviews off my sale page.  Elsewhere in this forum someone stated that product reviews ended two years ago?  What am I missing?  Is there any way to take them off?

Thanks, Andee2591

Tools & Apps question

Aug 1, 2015 3:15:03 PM PT

How can I get rid of product reviews

Hello, recenlty I bought an item from a seller and had some issues. Soon after, the same person buys an item from me and then leaves a nearly identical negative feedback. What is the best way to handle these sitations?

Selling question

Aug 2, 2015 8:10:34 AM PT

How to deal with revenge feedback

I sold an item and after sending about 5 emails in the coursse of 2 weeks and not getting any response i opened a case for the item not being paid for.

i have just closed the case and it said that it will give me back my fee and put something on the buyers account (sorry i dont remember clearly)Smiley Sad


My question is that if she is going to be charged for it do i have to send it to her??


Thanks in advance

Payments question



I bought a pair of headphones that were described as new and never used, but when I got them they were scuffed and one ear didn't work. I would rather get them repaired than return them, but I'd like a partial refund to pay for the repairs and shipping for the repairs. Is this something that can be done or should I just drop it?

Shipping & Returns question

A person bought something from me, paid, and changed their mind asking for a cancellation. It's okay with me but how do I do this? Do I just send a refund through Paypal?

And will I still be charged listing and final sale fees? How do I avoid these?


Selling discussion

Hello fellow eBayers! I'm having an issue with a seller, who keeps threatening me and cursing me out because he *thinks* I got an item from him for free. The item was a headset which did not come in working and then later on completely died. I opened up the case as the seller was ignoring my requests. I finally received a refund and with that came plenty of inappropiate behavior. Now I was simply wondering on how I should react to this. Should I report him? Post his username here so other buyers could be aware of him? Or simply ignore the messages?




And just so others know, I have not lowered myself to his childish level.


EDIT- Since I can't seem to figure out how to follow up, you should know that he did this by sending me a persoal email, since he is most likely aware of what would happen if it was through eBay.

Member To Member Support question

Why do they charge .25 cents for auction style when you have a store?


Is there any way that you can have auctions at no charge? 

Member To Member Support question



I can't force a seller to sell me their item, but if I make numerous inquiries without a response, shouldn't the seller respond sooner or later?


The seller is within 100 miles of me and I would like to do a local pickup.  If the seller never gets back to me, their loss, however, I'm worried that they will try to rip off out of town buyers who may purchase via "Buy it Now" or some other online payment way.  I feel this seller is acting suspiciously.  I would like to file a complaint with the seller in order to get them to be a more respectable seller.


Thank you

Member To Member Support question

" Okay here's my delima !!!  A buyer offers me a Buy It Now price and i accept it, quanity 4, at $90.00 total $360.00  After item has ended buyer is informed that by a third party that he needs 4 more of these speakers plus a an in-ground speaker to make the system work correctly as i only have 4 speakers total and such was said in the details of my listing as these were sold only for replacement of damaged ones not for add on's and such and buyer agrees he made a mistake in not reading the rest of the listings information,however we came to an agreement that i would give him a discount of $160.00 and now the total is $200.00 and we both agree and he ask's me to just send the difference/total on a new invoice  !!!  Well here's the problem i already sent him two invoices for the original amount of $360.00 right after the sale and now the invoice wont let me change the new total of $200.00,so i call e-bay and they tell me just go to Pay Pal and send the buyer a new invoice from Pay Pal with all of the information from the e-bay invoice plus the discount and new total and problem solved Right ????   Wrong !!!!  Now i tell the buyer i just sent him a new invoice from Pay Pal with all the info from e-bay and same money back guarantee and terms as the original listing plus the discount and he tells me that that's all fine but  "  FOR E-BAY TO ACKNOWLEDGE THE PAYMENT AND ASSIGN IT TO THIS AUCTION THE INVOICE WILL HAVE TO BE PROCESSED THROUGH THEM " AND THEN TELLS ME IF I GO TO MY INVOICE I CAN ADD DISCOUNTS ON IT AND SEND IT FOR THE $200.00 "  However the invoice doesn't let me give discount's or let me change the price on the original Buy It Now Price only on shipping will it let me give discounts and then re-invoice the invoice !!!  My question is how can i change the buy it now price on the invoice and send it to the buyer or can i with out having to cancel the item as i have already paid the final value fee's and honestly i just want to get rid of these speaker's and not upset the buyer as it isSmiley Sad kind of touchy and i dont want to lose a sell as well !!!  Any suggestions out there ?  They would be greatly appreciated  !!!    Thanks   "berdoo08"http://community.ebay.com/t5/forums/postpage/choose-node/true/interaction-style/forum/override-styles/true?is_ocs_submission=yes&autoComplete=false&Contextid=8301c051-5559-4847-aa69-fa2fff4f600c:14eedc5202d#

Member To Member Support question

I payed for a watch Tue. July 28, but it is now Mon. Aug 3, and the seller has not even replied back to my two messages about the item, nor does it say shipped.

what do I do now, wait? should i have to wait this long normally?

Payments discussion

A buyer asked me if I would use media mail. I could not find information on if it comes with tracking. I ship all of my sales through ebays system. Does anyone Know?



Shipping & Returns question

Aug 4, 2015 6:54:00 AM PT

Does USPS Media Mail provide tracking?

Ebay deleted about 50 of my listings that were waiting to be relisted.  I was never notified or warned.  I called and ebay said they are gone forever.   they said they do this sometimes to make room.   I will have to rebuild all listings.  Is there a place to put a lot of listings ready to be listed that won't be deleted?

Selling question

I recently sold an item on eBay.  The buyer was not happy and returned the item for a partial refund (minus shipping).  I am still being charged the full 10% fee for this item even though it was returned and a refund was granted tot he buyer.  How can I get this corrected?

Member To Member Support question

My item sold on 8/2 and 8 have emailed the buyer, no response.  Is there a way to contact the bidder before them to see if they want to buy?  Ebay is not like it used to be.  People are so shady.  My first auction win, the seller refused to sell b/c he didn't get what he wanted, now this buyer won't respond.  2 transactions, 2 bad results.  

Selling discussion