• Daily Deals
  • Gift Cards
  • Sell
  • Help & Contact

eBay Community


The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section


Groups is a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!


Marketing image for Groups Section


The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now


Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile


Connect with Fellow eBay Community Members!
Register or Sign In Today!

The eBay Community

Cool looking bottle I found with a metal cap that twists to open and close a small hole in the center of the cap. Measures about 7" tall by 4" wide. The words on the cap are in German. The number "153" is embossed on exterior near bottom f piece. There is also an illegibale embossed name ont he bottom.

Is this a talcum powder holder? Something to dispense liquid? Is it missing something or perhaps part of another device? I'm stumped.



Pottery, Glass & Porcelain discussion

Hello. Firstly the bowl is not marked at all. It measures 10" wide by 6" tall. Nice heft to it. I tried to use google images to ID the pattern but came up with nothing.

It sort of has an early art deco look to it with the chevron spike motif. The unusual or different thing about this bowl is the the bottom and foot are fully glazed. There is no unglazed rim on the foot of the bowl like you see on most of these older ones.


Any ideas as to the maker? I know Red Wing fully glazed some of their bowls...but who knows.

Any help would be appreciated.IMG_4962.jpgIMG_4963.jpgIMG_4965.jpg

Pottery, Glass & Porcelain discussion

Can someone possibly tell me what this is? It measures 8 1/2" in length and is made of tin on the base and another metal (the arms, finial). Is it possibly the bottom for an old hanging lamp possibly an old Kerosene or Gas lamp? Any comments are greatly appreciated.I boughtt a box of antique lamp parts and it was among the pieces. finial.jpgfinal2.jpg

Collectibles & Art discussion

After I do this a new tab is created in Adobe with the labels, when I go to print them the first label is fine and then the rest of them are in a font that is so compressed and on top of each other.


Anyone have a solution to this problem?


Thanks in advance.



Shipping & Returns question

I am teeth whitening producer and I sell it on ebay, over the last couple days I was the TOP seller getting close to 25 sales a day blowing away the garbage chinese sellers that couldn't even compete with my pricing (sucks to be them). But then all of a sudden I disappeared, I couldnt find myself under 'teeth whitening', or 'teeth whitening kit', I had been dropped from the results as if I did something wrong, so lets go over the facts


-Top Rated Seller

-14 Days Money Back Gurantee

-1.42 Defect Rating

-Plenty of Photos


Now Ebay Analytics is very accurate and shows you your position within the search results for a given term, you can use this to track your position.






180% Sell Through, does that really seem like something ebay would want to drop from their pages?






Oh look at rank 4, or the whole page...Where am I to be found? Nowhere, I am not even on the page, my new listing that I placed says im rank 65 for a different item, its like im being purposely hidden from the search results



But wait.. The story get EVEN BETTER


I Called Ebay and I was connected to someone who I spoke with the other day about the same problem, turns out they're having the same problem on their personal account, they've said they were top seller for a specific item and that they've disappeared from the face of the results too, so I am not alone.


Ebay is not telling us something, and I dont want to hear the whole **bleep** about your rating is messed up blah blah, because the CS rep. also said 5 other people before me called about the same problem, so now I want to hear what my fellow ebayers think? Best Match Conspiracy

Selling discussion

Note, this is not an advertisement, I don't sell this product, etc.  You can obtain this on eBay from many different sellers.


I think this product would make surviving on eBay much easier for sellers now and in the future....eBay should give a copy to all new sellers.



Selling discussion

Jan 29, 2015 5:34:41 PM PT

Recommendation for all eBay sellers

Games?  No computer or phone needed for this one!  wink emo.gif




New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Get some pictures up, folks.  Please no live auctions, and keep 'em smallish to speed loading time for tablets, phones, and the dreaded dial-up. 


14k and aquamarine, off to its new home.



Moriah Jewelry bracelet, also gone to a new home.  Unmarked sterling.  It says I am my beloved's, and my beloved is mine in Hebrew. 



Jewelry & Gemstones Board Group

I would like to use clear FedEx lable pouches like those below to ship packages via USPS.  Note that  once the paper label is in the pouch, the FedEx logo is not visible.  Is this permitted by USPS?  I actually cannot find any information about the USPS allowing plastic pouches for labels at all.  Do they?


clear pouch

Shipping & Returns discussion

Please help to verify if this bag is real, and if so, is it's name Coach Ergo?






Fashion discussion


Another Wednesday, another Weekly Chat..... 


Another week, another Community Outage sad emo.gif ..... down for approximately 1 hour 45 minutes


Last week there were 2 Community outages ~ today is Tuesday, 1-27, any bets question emo.gif



This week we're going to have an open discussion of any eBay-related topic you'd like. Since this week is intended to be a little more open-ended, we've modified the rules just a little.

We'll open the discussion shortly before 4pm ET/1pm PT on Wednesday and will be around for the full hour. See you then!

eBay Chat Guidelines:

  1. Your posted question must be directly related to eBay.
  2. Only ONE question per post. This will help us from missing a question so we can get an answer to all of your questions.
  3. We carefully track each post and assign each one to someone on the team. If post volume is high, it can take time to answer your question. So please, do not repost your previous post. Reposts of your original post or of another member’s post will be deleted to avoid confusion.
  4. Any posts that violate our Community Policies will be deleted.
  5. When replying to another post, kindly use the “Quote" button. This copies the text to which you are responding into your reply and helps others track which post is receiving a response.

Location Directions  silly tongue emo.gif    http://community.ebay.com/t5/Weekly-Chat-with-eBay-Staff/Weekly-Chat-with-the-eBay-Community-January-28-2015/m-p/23560179#U23560179

A Part-time eBay Sellers Group discussion


Jewelry & Gemstones Board Group

Jan 28, 2015 2:35:43 PM PT

Any ideas on the subject of this cameo?

Hi! I'm new around here, and I don't know much about jewelry, especially fine jewelry. 



I have a really beautiful brooch that appears to be silver (it's tarnished). It's covered in natural pearls. Has anyone seen this particular design before? Could it be a designer piece? It came with clip-on earrings, but one of them has some pearls missing. I feel like it's probably mid-century, but I'm clueless. Any help would be so greatly appreciated!!!






Antique & Vintage Jewelry by Design





Jewelry & Gemstones Board Group

Hi, I have this really nice swirled art glass vase with no signature.....






 The vase is about 8" tall


Thank you!




Pottery, Glass & Porcelain discussion

Jan 28, 2015 4:50:10 PM PT

Art Glass Vase - Any idea who did it?

This vase is just under 10 inches in height and weighs 3 pounds 6 ounces.  No signatures or marks.  It is ground and polished on the entire bottom.  The glass is cased or layered, it almost looks like a vase within a vase.  The outside is textured with what looks and feels like drops of glass that were drizzled all over the vase.


When I first saw it on the TS shelf I thought Whitefriars but I am sure it is not by them.  After checking it over, the bottom makes me think Murano but I could not find anything like it.  I am also thinking Scandinavian might be a possibility.


Any help with the maker, age and origin of this vase would be greatly appreciated.  Thanks!  :smileyhappy:

















Pottery, Glass & Porcelain discussion

Have I just not been paying attention or is this something new? In leaving FB this afternoon, I noticed a blurb by the star ratings ..."Keep in mind that detailed seller ratings aren't anonymous-sellers can see the individual ratings they receive". Who left what ratings used to be hush-hush.



Selling discussion

Jan 29, 2015 2:20:31 PM PT


Hello I bought an item which I still see no tracking number has been assigned. The cost is high and Pay pal has made payment. I was just reading negative reviews of the seller for the same Item. What happens if this seller does not abide with its responsibility. Its alot of money.


Epson PowerLite Home Cinema 3600e Wireless 3 LCD 3D Projector NEW MODEL

My Account discussion

Jan 29, 2015 6:48:22 AM PT



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

I bought this rug that came with a story of how it was hanging on the wall of a fancy estate. Sellers family believe their parents bought rug at an estate sale 40-50 years ago, and the rug was supposedly old back then. Honestly I dont know a good rug from a hole in the ground. I have several on the floors of my house but they were aquired inexpensively at tag sales and I suspect they are not old...

Anyway, back to this prayer rug that is supposed to be old.... is it? It seems unusual to me because it's flat with no real pile to speak of. Looks more faded in person then some of the pictures show(to me it looks better viewed from the side). Measures approx. 43 X 56 inches. See the pictures below and tell me what you think. Anyone know the area it was made? age? any value(did I waste 45 bucks)? lol

Thanks for any info you can share, greek38

Collectibles & Art discussion

These are unmarked, and have unusual pierced findings. The backs look tarnished like silver, and cleaned up a bit with a silver polishing cloth. I included a pic of the backs too for reference. Any information as to marker, stones, age - anything would be appreciated.

Jewelry & Gemstones discussion

Jan 28, 2015 1:41:23 PM PT

Vintage earring ID and help please.

There have been recent reports of problems with inserting images into a message.  I am using the "insert/edit image" icon.  My images generally measure 640x480 pixels or less and under 200 kb each, which are the recommended parameters.  But for comparison I will upload a larger image here as well.


402x615 - 125 kb - full size




Same image, medium size




994x1500 - 855 kb - full size






480x640 - 182 kb - full size




The larger image of the 1947 ad took forever to load -- yet it is close to the size that eBay recommends for gallery images -- and in fact disappeared completely after I inserted it here.  I don't know yet if it will show up in the finished message.  On a message board, a huge image has no advantage at all -- it simply slows the whole process of uploading and viewing, precludes any user on dial-up from seeing the image and presents a blurry, oversized mess.


One way of downsizing an image is to crop for subject (which I did not do for the 1947 ad) and another is simply to edit the image (I use Picasa) and download several sizes to your computer for use in various situations.  For example, when I do set my camera to make an image larger than 640x480, I edit the image in the original size, then download versions as 1200, 900 and 600 pixels.  The original (usually 2250 pixels) is great for printing an enlargement or submitting for publication (newspaper, magazine or book), while the smaller versions are better for online use such as Facebook, eBay, Twitter, a website or a message board.  As you can see from these examples, a 600-pixel image is more than adequate for eBay message boards at full size and is fine at medium size, too.


Bottom line:  If the large image fails, then that's a good reason not to use one here.  If it doesn't, that's still a good reason not to use one.


EDIT:  I got an "invalid HTML" error when attempting to post this message.  I did not use any HTML. 

EDIT 2:  The large image fails to show up.



Selling discussion

Jan 28, 2015 6:02:34 PM PT

TEST: Inserting an image in message

I recently bought a spotty Bag  (121522011385 )  we ordered the purple bag, but when it came it was fuschia pink.  I requested a return and have returned the item and been refunded, but now the seller keeps emailing me because he wants to me to contact ebay to say that the bag was purple, when it most obviously wasn't.  The label on the bag admittedly said purple, but after we placed our order, the purple bag was shown as out of stock, and colour in the picture he shows is not the same as what came.


What can I do to stop this, I don't want to say it was purple as he wants me to as this is misleading.


This is the picture on the listing:  New-Spotty-Satchel-Shoulder-Bag-Style-Womens-Ladies-Faux-Leather-Polka-Dot



Bidding & Buying question

Not looking for an appraisal, but is there any value in these/is it worth my time to list on eBay?  Got these old "test tubes" a while back in an auction box lot.  I don't know a thing about them.  Any information appreciated!





Motors discussion

Jan 28, 2015 12:57:12 PM PT

Old Antifreeze Test Tubes

Hi, I purchased this book at a local auction house a while back and I think it is a soldier's  scrapbook. Today I started reading it more trying to see if therewea a name in it and boy it is very strange.  There seems to be a lot with numerology and Scripture is this normal for one of these type books?  Is it a Soldier's scrapbook or something else?  Thank you!


Antiques discussion

new 011.JPGnew 009.JPG

Maybe it's just plain old nothing but how would you describe it?  Anyone see anything that would tell you an era or age?    Anything will help  Thanks

Jewelry & Gemstones Board Group

Was wonder if this necklace is a part of a particular collection?  Thanks for all the help/replies.





Jewelry & Gemstones Board Group

Hi guys! I'm new around here, and I know absolutely nothing about this type of stuff...not even sure what category they would fit into - stamps? Ephemera? I was digging around in the bottom of an old box of stuff, and I came across these old envelopes.


One of them appears to be from 1835. The rest are all 19th century it seems. Some of them appear to have slogans and pictures on them. I did a little research on one of them, and I think it's addressed to Senator John W. Denver from Congressman Randall L. Gibson in the year both of them died - 1892. None of them have their actual letters still in them.


I honestly don't know what to make of them. I'd like to display them somehow, but I don't want to do that if they're valuable as they're fairly fragile. Does anyone know much about this kind of thing? Your assistance is much appreciated!!





Antiques discussion


Hi dreambo,

 Well, I just want to say, if you are honestly correct in your buying and selling experiences. Ebay will see the light and cover you as well....

We have decided to issue you a courtesy refund for this case on Jan 30, 2015 to the PayPal account you used to purchase this item. The refund includes the purchase price plus original shipping.



Selling discussion

Need help identifying.  Thank you.


d help identifying this.  loveseat.jpg 

Antiques and Research

Jan 28, 2015 7:37:11 AM PT

Unique settee bench

photo 1.JPG

Celadon, Glazed, Pottery...   Mystery.

Collectibles & Art discussion

Jan 29, 2015 5:00:45 PM PT

What is this?

I am curious to know if any other sellers received an email from eBay recently

regarding the promotion "List 1000 items for Free" which ran from January 22 thru to January 26th? I received the listing promotion from ebay.ca on January 27th, a full day AFTER the promotion ended! What's up with this? April Fool's joke in January? lol

Who can I talk to about this? I am somewhat upset as I was waiting patiently for a promo to come along, and I missed out on it..I will copy and paste directly from my email to show proof of emailing date below:


List 1,000 items for free
From:  eBay.ca
Sent:  27-Jan-15 13:00
Auction-style and fixed price listings free through January 26.eBay Seller Protection
Learn more
Seller CentreSell NowSell On Mobile
insertion fees for auction-style or fixed price listings. 5-, 7-, and 10-day durations included.
Now through January 26
Sell now
Offer applies to new listings only; excludes relists


Bidding & Buying discussion

Jan 29, 2015 3:04:47 PM PT

ebay seller promotions

Came across this piece and was wondering if anyone had any information on his sketches.



Collectibles & Art discussion

Jan 29, 2015 2:18:15 PM PT

Leo Jansen sketch: Any knowledge to share?



I have not been able to access my ebay.com shopping cart for weeks.


I have not exceeded the 100 item limit. The cart works perfectly well on other Ebay sites like ebay.de and ebay.co.uk.


When I try to access the ebay.com shopping cart, I invariably get the followinf error message:

"We were unable to load your cart. Please try again. If the problem persists, contact Customer Support or send us feedback."

The same happens when I try to add something new to the cart.




When I try to acces the shopping cart via the mobile site m.ebay.com, I get a paradoxical message that says:

"You shopping cart is empty, but it doesn't have to be."

Meanwhile, the cart icon with the number of items in it is clearly visible in the upper right corner.




I have tried clearing the cache, I have tried different browsers and devices. It is clearly an account-specific problem, because on another account I can access the US cart with no problems.


I would appreciate any advice on how to solve this problem. Calling Ebay is not an option as I do not live in the US.

Technical Issues discussion

Jan 28, 2015 5:45:13 PM PT

Cannot access my shopping cart on ebay.com

Looking for help identifying this old teddy.  He has a partial sewn in label remaining that I can't make out.  He is 12" tall, w/ blond mohair, jointed head, arms, & legs.  Minor hump in upper back.  Long upturned snout.  One glass eye remaining.  Small ears, long arms.  Sad face.  Padded palms & soles.  Hard stuffed with wood chips.  Sewn in 4-claw lines on paws & feet.  Sewn finish seam line up back.

Thanks in advance.  I do appreciate your help & wisdom.


Teddy 1

Teddy 2


Teddy Bear Slideshow

Collectibles & Art discussion

Jan 28, 2015 9:56:49 PM PT

Please Help ID old Teddy Bear...

Good morning all. I recently purchased a huge lot of vintage and newer ornaments from an estate and am hoping someone can help with identifying a couple of them. Neither have maker marks. I've found a few that are similar in style, by De Carlini, but not sure if these were made by them or someone else. Any information/help would be greatly appreciated and many thanks in advance.

pics for answer center 002 - Copy.JPGrudolph glass ornament 007 - Copy.JPG


Collectibles & Art discussion

Jan 28, 2015 7:01:57 AM PT

Please help identify Christmas ornaments

Hello Everyone


I am asking this question for a friend. I am hoping to get any information on this piece that you can give me.  ( Sorry not the best picture ) but it is pink and plain no design.


Anything at all would be greatly appreciated.!!


Thank you in advance

Shirley Pink Depression glass.jpg

Depression/40s-50s-60s Glass

Hi, Does anyone recognize this porcelain hallmark? Thanks!IMG_1563.jpg

Collectibles & Art discussion

Jan 27, 2015 6:23:52 PM PT

need help with ceramic hallmark

I've recently been given a lovely Frankoma pottery piece that I've never seen before. The bowl is leaf shaped with a swirl, but tilted and doesn't have any leaf pattern inside, which is smooth. It measures 7" long, has a C shaped base on the bottom and is signed John Frank Frankoma, with no other numbers or marks. It appears to be a late 50's design from the brick color of the clay. The previous owner was the founder of a popular kitchen boutique chain, and has given me several pieces from other manufacturers that were commemoratives made and signed specifically for the opening of their stores. She believes this is a one of kind given to her as a gift by the company, but her memory isn't what it once was so I don't want to assume. Any idea if this is a rare or unique piece, or is it a mass produced and just not many around? I haven't been able to find anything similar in weeks of research. Has anyone here seen this piece, same or other colors?




Collectibles & Art discussion

Jan 29, 2015 2:29:27 PM PT

Unusual Frankoma Pottery Piece?

Please help ID this pitcher. It has a rough feel to it but I can't say it is crackle glass. It measures 13 " high and very heavy. It does not seem or feel like a cheaply made piece of art.  Thank you in advance for any help


pitcher 1.JPGpitcher 2.JPG



Home & Garden discussion

Hello Folks,

I recently purchased 2 Griswold No. 18 muffin pans.  Although they are the same "model", the markings on each are quite different. 

The first muffin pan is made of thinner cast iron than the other.  The top handle is marked "GRISWOLD'S" and the bottom handle is marked "ERIE NO 18".  The bottom side of the lower handle is marked "6141".  There are no other markings.

The second muffin pan has no markings on the top side, but the bottom of each muffin cup has markings that include "No.", "18", "GRISWOLD", "ERIE PA.", "U. S. A.", and "6141".  The cast iron of this pan is heavier than the other one.

I presume that the first muffin pan is the earlier one of the two.  I've read that there are named variations for this #18 pan.  I don't have the Griswold Muffin Pan book, but I was hoping someone reading this thread might have a copy.  Specifically, I was interested in knowing which variations these pans are and when they were likely manufactured.

Any knowledgeable Griswold collectors out there who might be willing to assist?  Thanks in advance!

grmuff1 top.jpg
Top Side of First Muffin Pan

grmuff2 bottom.jpg

Bottom Side of Second Muffin Pan

Antiques discussion



Hope someone can help with this. I cannot get the photo any clearer.

Jewelry & Gemstones discussion

Jan 27, 2015 2:55:01 PM PT

Need ID Jewelry Signature On Necklace

This is an old oil painting I just bought at an auction. I can not begin to read the signature. any ideas? Thanks so mcuh.

Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album


Collectibles & Art discussion

Hi , Could I have some help with the marks on these two cloisonne bottle vases , are they Chinese or Japanese ? 19thc ? One is 12cm the other 12.5cm

Many  thanks in advance , Ellie.





Antiques discussion

Jan 29, 2015 10:34:58 AM PT

Signature on Cloisonne , Chinese I think .

Found at estate sale. Black marble mantle clock with carved floral design on front. Says "Robin" and "West Germany" on clock face; not sure it's the proper face. It doesn't operate, but there is a key for winding inside attached to the works. The only thing I can find from a google search is that it may be a "Japy", whatever that is. Can anyone tell me something about clock type (if special), maker, whether original works, and anything else interesting?


Marble Clock 011.JPG


Marble Clock 015.JPG

Marble Clock 012.JPG


Marble Clock 018.JPG

Collectibles & Art discussion

Jan 29, 2015 1:10:34 PM PT

Need Info on Antique Marble Mantle Clock


Militaria Collectors

I have 3 old Navy rank patches. Can anyone tell me what country they are from?

 photo Scanned-Image-2708.jpg

Militaria Collectors

How do I select the international site visibility listing upgrade foprt UK? The help files only tells me that I CAN do it to make my listing appear on the eBay UK site, but does not explain how to do it (see below). Also, do I have to do it before submitting the listing, or can I change an existing listing to include UK visibility? Thanks!


There are 2 ways to list your items internationally.

Use the international site visibility listing upgrade.
You can purchase this listing upgrade for some eBay websites, to maximize your item's visibility in search results on those sites. 
  1. If you're eligible for this listing upgrade, you'll have the option to add it before you submit your listing. There's a separate fee for each country you choose.

  2. Choose a shipping option for the US, UK, Canada, and Australia so buyers will know what international shipping will cost.

Selling question

I have this Air Apache pin, done in copper (its so heavily patinated it took a while with the sunshine cloth to figure it out).  Ive since leanrned quite a bit about the Air Apaches, but am not sure if this pin is then from the 40's, or later? Any help would be appreciated!

It was originallyposted to the jewelry board, here is the link.




air apaches pin first image.jpg

Militaria Collectors

Greetings and I hope I've come to the right place for answers about this Gorious Statement Piece! I was told it was Native American, from the 60's, but since then, I know that isn't true; but most likely Middle Eastern/Pakistani?? My friend's Grandmother wore it all the time. It looks like Turquoise beads and Silver, but I don't think it is Silver. Might be "Tibet" Silver? Whatever it is, it is Fabulous! I do need help so I can list it so appreciate the right Keywords and ANY info!

Thank you so much!Indian Necklace  001.jpgIndian Necklace  003.jpgIndian Necklace 002.jpg

Jewelry & Gemstones discussion

I know there are several people on here with the military in their family histor, so I was wondering if anyone could help with this pin.

I didnt know it was copper till i spent some time with a cloth buffing away the blackness. The back is a c-clasp.

Who exactly were the Air Apaches and is this pin from the same time period as WWII (thy were WWII weren't they?)?



air apaches pin first image.jpg


air apaches pin back.jpg

Jewelry & Gemstones Board Group

Jan 29, 2015 8:55:56 PM PT

Air Apaches copper pin help

approximate size is 20" x 20" Pencil signed on paper.DSC_1095.JPGDSC_1096.JPG

Collectibles & Art discussion

Hard plastic walking doll about 21 inches high. No manufacturer's markings. Found wearing what looks like a 1960's dress with detachable collar.







Dolls discussion

Jan 29, 2015 10:31:25 AM PT

Please help to ID or date my doll



Rise and shine! :smileyhappy: 

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Hi. I thought we'd all like the list of Kmart Days cars-for us collectors.:cathappy:

-- -- -- -- -- -- -- -- -- -- -- -- --

Hope you can all get to it where you live.

Ready for the first Kmart Collector Day event of the year? Of course you are! Don’t miss the special Hot Wheels edition recolors, and get started on your Collector’s Edition ’71 El Camino at the same time.


Kmart Collectors Day Event

When: Saturday, 2/14 at 9 a.m. local times

Where: U.S. Kmart Stores (excluding Puerto Rico)

Info: Click here to find a location.

Specially-packed cases of Hot Wheels vehicles, which include all-new special color editions, will make their debut at the event. Here’s your inside look at what those special colors are:

    • ’69 Chevelle SS 396 – Muscle Mania (Grabber blue)
    • ’86 Monte Carlo SS – Muscle Mania (Amazon green)
    • Datsun 620 – HW Hot Trucks (Light yellow)
    • Ford Shelby GR-1 Concept – Track Aces (Satin white)
Collector Edition ’71 El Camino

Grab yourself at least 20 basic Hot Wheels at the event so you can get started on the 20-for-1 promotion: this Hot Wheels Collector Edition ’71 El Camino! (You’ll have from February 14, 2015, to March 21, 2015, to make your purchases, but why wait?):

    • Body Color: Spectraflame black
    • Deco: Red hood cowl & roof, red & gold flame deco on sides
    • Wheels: Real Riders “steelie” wheels w/red stripe tampo
    • Base: Zinc-plated chassis
    • Window Color: Clear
    • Interior Color: Silver

We’ll have the complete rules and details on the promo for you separately, but we wanted to get your motors running now – we think you’re gonna wanna get ready for this!


’69 Chevelle SS 396
’86 Monte Carlo SS
’86 Monte Carlo SS
Datsun 620
Ford Shelby GR-1 Concept
Collector Edition ’71 El Camino


Hot Wheels & more

Jan 28, 2015 12:43:50 PM PT

Kmart Days-Feb, 2015

 :catvery-happy:Well,  we don`t know the EXACT day, but we know it`s coming, sooooo let`s go ahead & Party!!






Jewelry & Gemstones Board Group

Jan 30, 2015 6:27:46 AM PT

HAPPY BIRTHDAY! fredi*frogi

Hi Folks. This is a long shot, but I would like to have this Tiki drink mug ID'd if possible. It's glazed on the inside, the outside is fired clay with some glaze highlights on the eyes, lips and forehead jewel. The bottom is concave, with a 1/4" rim, no marks. It may have had felt glued to it at one point.


It definitely looks manufactured to me and has some age. If anyone recognizes the style or the Tiki god it's showing, it would be helpful.







Collectibles & Art discussion

Jan 29, 2015 7:01:38 PM PT

Pottery - Tiki Mug identification


Home & Garden discussion

The design on this brooch looks Deco to me, but what do I know. The back is marked sterling and Germany, and it has a weird looking sort of double c clasp - that little outer piece moves back and forth. Is it possible that real stones would have been set in sterling? Or more likely that these are paste. Any info or ideas would be appreciated. TIA

Antique & Vintage Jewelry by Design

Jan 28, 2015 3:45:39 PM PT

Is this deco or new made to look old?


Very old miniature mohair teddy bear. Approx 10 cms high. Head, body and limbs are very hard, probably woodwool filling. Jointed with rods. Head isn't jointed and can't turn. Plastic orange eyes, very small with black centres. Nose and mouth are stitched in brown thread. No ID tag in ears. No labels. Sole of left foot has traces of old glue, possibly from a label that has disintegrated. Has what looks like metal staples on the joints which have rusted. If I raise one arm up, the other arm will lift too. Similarly if one leg is moved then the other one also moves. This would suggest a rod mechanism?



IMG_6047.JPGMiniature teddy bear

Bears and Plush discussion

Jan 29, 2015 10:04:02 AM PT

Please help ID an old miniature bear ?


Can I call this a chandelier canopy?  Others I see on ebay don't have the extra three holes, not sure what they're for.  Is there a better name for it?

Many thanks!  I have three to list, would love to find them a new home.

Home & Garden discussion

i think it's a glass holder -   thanksSAM_5804.JPGSAM_5802.JPG



Home & Garden discussion

I have a large Barbie doll house that has been in storage for awhile. The bottom says 1995 Mexico.

When I try to let down the porch with the columns there is a resistance and I'm afraid to force it

and possibly break it. I know very little about Barbie products but maybe someone will recognise

and know the secret to open it. Probably any child from two up could do it. lol 


The back opens easily but when I try to let the front porch with the columns it catches and I feel it

will break. I don't know if its because it's been stored for a pretty long time so I've tried to wash it up

some but so far no go. I have tried to lift it up and out, press down on it, even looked to see if the

columns need to be removed. I really don't think it would be that complicated for a child so I am

asking here since you have a lot of Barbie experts.


Also if anyone knows the name I would appreciate. I did see one that looked pretty close and it

doesn't seem to be one of the more expensive houses but I still don't want to break the plastic.


Help please.barbie house dirty 006.JPG

Barbie Collectors

Jan 27, 2015 2:39:26 PM PT

Problem opening a Barbie doll house

This is a large Asian (Chinese or Japanese) tablecloth or wall hanging.  It is lined with tassles on each corner. Measures approcimately 4 1/2 feet square with intricate design of dragons and flowers. Any help would be greatly appreciated. I want to list it but don't know how to describe it or what it is. Thank you in advance for your help!




Home & Garden discussion

I just got a ding on one of my items.. says they arrived broken.. ! They were fine when they left here.. Never contacted me or emailed me.  Why are customers allowed to do this??? I just don't get it.  Common sense.. Go back to the store first and left them make it right before acting on emotion! 



Selling discussion

I am trying to figure out the next action to take. I am a new seller and want to continue without problems. I know declining a refund can have a negative impact on your seller rating, but feel I am being taken advantage of since I'm new and more inclined to accept it over fear of my seller status. My thought is, what is the point of selling anyway if I don't make money and get broken products back? I sold someone a tablet that was in new condition but was a generic tablet you had to manually update. It couldn't connect to web pages because it was so far behind on Google updates. I was to nervous to connect to my computer and try myself. I descried all of this in detail with multiple pictures of it turning on, the information screen showing the type, storage, etc., as well as the home screen and app screen. It still had the foam insert it had to protect during factory shipping. I have a no return policy, but thats beside the point. I sent a message saying I saw it was delivered and hope they were happy with it. I said to please let me know if they had any problems. After a week I sent another message saying I hadn't gotten their feedback and I hope they were happy with the product. This was their response....

Do you really want my feedback the tablet iz just I'm not dealin wit diz...i have sent you 3 e-mailz a ready. Yall need 2 fix diz asap, with their phone number?

I contacted ebay and they informed me there was no record of these messages on their end either and they made note of the issue. I sent them a kind message telling them what ebay said, and said to contact them to confirm the messages were never sent.I also asked that they please give me a detailed description of the problem so I have a clear understanding of it. I didn't hear anything for two weeks when I recieved a request for a refund and return two days ago. They had "not as described" marked and all their notes said was "it doesn't work". I feel the untrue message claim along with refusal to communicate isn't adding up. I sent them a message saying that they have never described, or reached out to communicate with me about the problem before now and asked again to tell me the problem. This time, in much less aggressive manor they said " it just doesn't work at all please just give me my money back". I sent them a message tonight telling them I have to decline the request because the lack of description, communication, (and in a nice way) their lying. Do you feel I handled this right? Do you think I have a strong case? Do u do anything else once I've messaged them declining the request?

Selling discussion

Hello sellers, I am new to selling on Ebay and very much want to everything right. Like many people on here, I get my pre owned clothing from thrift stores, yard sales, flea markets, etc. As such, I have no way of verifying if designer labels are authentic or not. I usually pick up non high-end items like Eddie Bauer and Anne Taylor and such, but I recently read something that really scared me. It said that if a buyer reports an item as fake, the seller gets banned from Ebay whether the item is fake or not. This seems completely unreasonable because if a seller is acting in good faith, and goes to the thrift store and picks up a fake item totally unknowingly, the seller is really getting victimized. That being said, I would like to protect myself from any problems by putting a disclaimer on my used clothing, something to the effect of: "I got this shirt at a thrift shop and as such, have no way to verify if it is actually an Anne Taylor. The label says Anne Taylor. Please be aware that this item is pre-owned and therefore there is no way to verify the origin." Can someone advise me if this is ok to do and if it will protect me from any problems should I run into any issues? I'm staying away from all high end labels because I am too scared of unknowingly buying fakes. However, from what I am reading, even the non-high end items sometimes get faked. Please help. I want to be successful and would like to let my buyers know, hey, this is from a thrift store and I am just as knowledgeable as you are. Anyway, thanks in advance for your help! 

Selling discussion

I won a ps3 system on the 21st of this month. I emailed the seller 2 days after I paid to ship asap, he claimed on the posting that he would ship within two days. He proceeded to tell me that he would not ship until paypal released the payment. I want a refund but the seller hasn't responded in the past two days. Ebay won't allow me to open a claim yet and keeps pushing back the date.

Bidding & Buying discussion

Just venting out loud, I already know how this is going to go down :smileymad:


I had a buyer ask questions about an item and then infer that "it had better be like new ..." so I wound up blocking her. How odd, someone purchases the item 10 minutes later. NOT a coincidence, the item had been listed almost 3 months.


Now, of course, the "buyer" is complaining.



Selling discussion

Jan 28, 2015 3:00:44 PM PT

Blocked Buyer has Relative Purchase Item

where is the best way to find wholesale suppliers for your eBay business?  What is involved in buying wholesale? 

Selling discussion

Jan 29, 2015 8:56:26 AM PT

Wholesale suppliers

Ok I checked tracking and it's not updated since leaving California But the app says apparently my package is still in Honolulu and the delivery date is the 30th so my package is in Hawaii 2 days early...sooo...my question is could they be delaying it?

Shipping & Returns discussion

 but the red message saying "Payment Total Requested" won't go away.  The red banner makes me feel like I should do something or not?

Selling discussion

Jan 28, 2015 7:43:05 PM PT

I've sent invoices on my sold items

I sold an iphone 5 for $150. I made sure to ship the item after it showed the buyer paid for the item. I used ebay to print a shipping label so the tracking information was automatically uploaded. It shows that the item was delievered Monday 1/26/15 however the sell contacted me today 1/27/15 saying they didn't receive the item. What do I do? 


Its my first time selling on ebay and I don't want to be scammed by a buyer.



Selling discussion

Jan 27, 2015 4:45:00 PM PT

Buyer says he didn't receive item

Hi All,


Just noticing I am now being charged .30 insertion fees for my items. I am not a store seller, and simply relist the item if it does not sell. There is no way  the six items I am relisting per week, for six days, would exceed the 100 or 150 allotted per month.


Can anyone clarify for me what is going here?


This is probably going to drive me away from ebay once and for all. I am not paying for items to list that don't sell at reasonably listed prices.



Selling discussion

Jan 27, 2015 11:37:59 PM PT

I Don't Understand These New Insertion Fees?

I had an item removed yesterday by Vero (my first and God-willing last!)  & am still awaiting a reply to clarify the reason why.

The item had the name of a dealership on it and was purchased at the dealership so I know it was not a fake (unless the dealership created the item without authorization).

Regardless of what Vero comes back with I won't relist it as it's not worth the anxiety.

My question is that do I have to be concerned that a permanent listing suspension might follow or whould I have notified of that by now by Ebay?

I appreciate any advice!

Selling discussion

Jan 29, 2015 8:48:17 AM PT

Vero Question, Please

Hi -


I recently sold a computer (Acer Aspire Home server) and hard drive - item 231435646246.

My  return policy was no returns.

The sale included the server itself and a hard drive. It did not include the operating system, as specified in the item specifics.


I tested both items immediately before shipping and they worked fine.


The buyer reports that BOTH items do not work.  He claims the drive is corrupted in some way and not recognizable by his systems, and that he can't successfully get the server detected and set up.


He also claims to be an experienced IT tech and to have worked on similar systems before.  I am also very experienced with computers and  operating systems.


On the one hand, knowing that the items were fine when I shipped and that I did not offer refunds, I feel I have no guarantee he didn't damage the items and therefore no obligation to accept return.


On the other hand, if there's something genuinely wrong with them, I have no desire to stick the guy with something faulty.


I originally asked for $125 plus shipping, but as a result of a Best Offer, did not charge him for shipping. He also didn't tell me initially that he couldn't pay for 2 weeks, but I agreed to wait 2 weeks after sale for payment.


I have offered to take it back even though I didn't offer returns and refund his money minus my shipping cost to him.  That seems pretty reasonable to me.  He'll be out the cost of shipping both ways.  I'll have a possibly damaged system back and have lost my sale, and possibly be unable to sell it again if he damaged it.


I know ebay also offers a money back program for buyers in his situation, but I don't know what would happen to my seller rating if he uses this, or if he could then turn around and give me poor feedback.


I'd appreciate advice on this situation.


Thank you!



Selling discussion

-to where I got an item that did not work. I messaged the seller first to try and work something out before setting up a case. They told me instantly that it was probably a fuse in the item and to send it back, and that they would pay for return shipping. Of course, since there was no way to tell how much return shipping would be, I had originally paid 8.00 to first receive the item, I told the seller that I would get a recepit from the post office and send it to them along with the tracking number. I did. To send the item back, with the return shipping number the seller gave me, was 12.65. After I told them that the item was sent, and sent them pictures of the recepit, it was THEN that the seller told me that they were ONLY going to pay HALF of the return shipping and, in terms of a refund, was NOT going to pay me back the original 8.00 in shipping that was apart of the items original listing. I was pretty much out of options at this point so I went ahead and agreed to recieve half of the return shipping on the tiem. After all some money back is better than none. But at that point, and past, the seller then started to dodge my questions about when they were going to send my payment. At one point I even told them that I was going to leave town for a day, and I did, and that I would be awaited their message on when they were going to send my payment back. There was NOTHING. Then the day the seller got his item he messaged me saying that the item returned him and worked PERFECTLY?! This coming from a guy who told me it was probably a fuse that was blown after sending him pictures of the item not working; this coming from a guy who told me in my CASE against him that he had been working on stuff like this since the 80's. But it was working perfectly? Come on! I send him pictures of the item doing exactly as a I had described hooked up propperly. You could see the wires hooked up on the picture I had sent him and you could see the wires hooked up on my modem(which I did not originally send him because he didn't ask for it). I even called the items, which was a router, customer support and they said that if the lights did not work that it was defective and to send it back to the seller. I got the case number from that call in case I needed it. The seller then agreed to send the item back since it was working and that they would give me some sort of credit for the original cost. At this point I opened a case against them. It was HERE that the seller just completly uped and refused to send me back a refuned and the cost for the item entirely. After a few more days Ebay leaned in my favor on the case. BUT, I NEVER recieved a refund for the return shipping! NOT even HALF of it(which I would've been satisified with)! I called Ebay about it and after a bit the told me that since it was apart of the ORIGINAL agreement between me and the seller that they'd go ahead and make me eligible for a refund but that it may take a few days and to wait that they were going to get back with me. That was on the 22nd, it was also the same day that Ebay leaned in my favor and closed the case. Today is the 28th, and having not heard back from Ebay I called them again. They then told me, at first, that there was no account of my previous phone call so the person I spoke to patched me over to the appeals department. The lady there told me she was aware of my previous phone call and that the person I spoke to before probably had told me that they couldn't get back the refund, but that they did, and she had it on her computer, message the seller in my favor to try and get the refund back from them. Now that ALONE was nice enough of the person who I spoke to the first time. Here we have Ebay messaging the seller on my behalf trying to get back my refund. But, naturally, I expected for Ebay to have some good news for me today when I called. She only told me that since the transaction for return shipping was outside of Ebay(?) that I was not eligible for the money since Ebay had already  paid the original item cost and return shipping. They told me there was nothing more they could do and to simply contact the seller again and try to get them to work with me. I just doubt that's going to do much good. If the seller was going to at least do the courtesy of paying me you'd figure I would've had, at least, that back before they got their item. But, for the good measure of things I'm went ahead and messaged them(I'm now awaiting a reply, as I figure I will be for a very long time). I just do not understand why Ebay cannot go ahead and refund me my return shipping too. Yes, I went to the post office and wrote down the return item number and paid for return shipping. But this was ONLY because the seller had told me at first they were going to pay me back. Imagine my astonishment to find out that after I had sent it the seller would refuse to then pay me in full and tell me they were only going to pay half, and then my astonishment again to find out that I would not be recieving the item's return shipping fund at all. I spent 33.64 on this item in total and only received back 20.99. It's nice knowing that the 12.65 I had paid was pretty much thrown out of the window while driving on a highway, never to be seen again. I don't think it's fair at all. The seller has their item back, and it's something that I went out of my way to insure. And now all that I am getting from Ebay is: "There's nothing we can do. Try to message the seller back but anything they tell you they have the right to?" First of all, how was this OUTSIDE of Ebay? Second of all, this whole THING, was mentioned in the case. The seller and I pretty much just messaged each other back and forth. Me wanting my refund and them denying me. But it was mentioned there about the return shipping. It was mentioned there that I had a recepit. It was mentioned there of the full items total and, even, for the sake of losing money completely, what the seller had said about at least paying half. But now to be faced with this and to have just completely threw away 12.65? I am both shocked and appalled. It has ripped me out of my comfort zone with Ebay. For the future am I just not suppose to send he sellers items back even when they tell me they're going to refund me? If the tell me they're going to pay me back for the return shipping, instead of just sending the item to them, should I instead just instantly open a case up against them? I thought that was the whole purpose of trying to work things out with the seller before setting up a case. I just do not understand why Ebay is telling me they can't refund me, and why seller isn't held accountable. Everything Ebay needed to know was in our case summary and replies. But this? Yes, I went ahead and sent the item back with good faith that they seller was going to do what the told me. How was I suppose to know that they'd wait until it was sent to change the agreement? And Ebay really does want me to set up a case first before sending the item back? That's the WHOLE POINT of working things out before setting up a case. I didn't know! I wasn't at fault and I should've have to be the one without when the seller has obviously fixed the damaged router and has probably already resold it. I just do not understand. This agreement was not OUTSIDE of Ebay. This was in Ebay's INBOX. It was then brought to the case. So beware fellow Ebayers. Excellent Feedback on a seller is not everything. The seller, had only one negative feedback. Ebay told me there was nothing they could do at this point.   The seller got his item back, lost nothing what so ever, and the buyer, me, is the one doing without. This would be another issue entirely if my source of INCOME was not low. But I can not afford to just throw money away into a pit of nothingness. Not 6 dollars and not 12. This is just unfair. I am VERY, VERY, THANKFUL that Ebay closed the original case in my favor but I HATE how they did not even address the issue of return shipping before closing it, and I hate now, just because THEY'RE they one that paid me back my refund and not the seller, how I am not ENTITLED to a refund WHATSOEVER on return shipping! Why? JUST because Ebay paid some of the original cost of the item? Well what about the rest? Is that how it is now? The doors are just closed for good, and locked, once "A" payment is recieved? Even if not in the full amount? I am just appaled by this all. In the following picture you can see the damaged router with the Wifi light not working, modem, and internet connection. . This is just an awful situation. The seller GOT his item back so that should INSTANTLY entitle me for a refund on the return shipping.

Shipping & Returns question

Jan 28, 2015 2:56:58 PM PT

So, I recently had a case-

It's the strangest thing.


I always like to go ahead and pay my Ebay fees right after a sale. For instance if I just sold something for 10.00, I owe 1.00 which is what is showing in my acct. I go ahead and pay the 1.00 with Paypal but yet have a -.01 left as a balance on Ebay acct.


This happens all the time.


Are we given a penny for each time we pay prior to receiving the Ebay invoice?

My Account discussion

For years I wanted to get into online marketing but never had the time. I retired last year and thought now was the time. I thought I would get my feet wet by starting with ebay one of the largest retailers in the world. I not going to say I'm not doing this for the money because extra money is always nice. But the drive to be successful is the real reason. I have always been a professional and enjoyed a lot success. It's great to go to bed at night knowing you have accomplished something,


My old fashion values is part of the reason I have been successful. Being upfront and honest and treating people with the same respect as I would like to be treated. I give those that wish to do business with me the best service I can possibly give because that is what people want. Value for their money. In my six months on ebay I have seen so many negative aspects of the online business. Not just ebay but the industry has a whole. Remarkably with hundreds of billions of dollars a year being spent through internet purchases it only makes up about 7% of the world sales. A big opportunity for people like us who are trying to get our foot in the industry.


I spend countless hours each day researching all the big billion dollar online companies to see what makes them so successful. Some of the things I see makes me wonder why some people would ever turn to the internet to shop. I read a posting one day on one of these big companies explaining to their customers why they are selling refurbished products at the same price as new products. They said they had many request from customers wanting to know why they did it. They explained that in their opinion refurbished items have been sent back to the factory and tested and restored to its original condition. So in their opinion it was a new item. I don't agree because items these days are designed to fail after a certain period of time so that we replace them and buy new. How many hours has that item been used before it was tested and put back on the market. I'm not down grading refurbished because I buy a lot of items that have been refurbished and have had a lot of luck with them at a savings when they are not being sold at a new price. But why would we shop with someone that is willing sell us used items at new item prices?


Then I went to a new and fast growing site that popped up from nowhere and now is a top ranked online store. As I browsed the store I seen an item at a price that I thought I could flip for a few dollars profit in my ebay store. I read the listing believing that I was purchasing a new product. After I filled in the blanks and inputted my credit card information and the sale was final a window popped up and said Condition of Item. I read below that and it said "used but in good condition" I was appalled by the fact that information was not revealed to me until after the purchase.


After I started my business on ebay my next step was to find a reliable supplier of items to sell that I could make a profit on. I quickly found out ebay was no longer a place to sell unwanted junk but a place where buyers look for the best possible prices on the most newest popular products on the market. So I began bidding on pallets of these items for resell. One lot I bought said the items were refurbished but when the shipment finally arrived I discovered the items were not refurbished but returned items. I quickly learned what seller refurbished means. Everywhere I turn Items I purchase online are not as described. It seems all the big companies are taking advantage of the buyers. 


But as a new seller the word "not as described" is magic here. If you did not describe that 1" tread underneath the arm of that black shirt the buyer could use that magic word to get an instant refund or a return shipping label at your expense and again you would not know about it until after the fact. If only that seller would have contacted me first I would have gave him that instant refund and let him keep the item as my apology. I have a note on all my packing slips telling the buyer if they have any questions or concerns about their purchases to please contact us. I have went far beyond what our customer service would do to make a customer happy. I have went to the point that the buyer was apologizing to me because of the fact that they felt I had done too much to satisfy them. They feel bad because they made an issue out of something that was not really an issue and was treated like royalty and thanked for their purchase. I still called it a purchase after I gave them a full refund and asked them to keep the item as an apology.


I have to say 95% of my sells have been hassle free. Those buyers are the ones that will make a purchase, promptly pay you and appreciate the fact that they were able to buy an item that would have cost them $80 plus shipping for only $20 with free shipping. And when they see that 1" tread underneath the sleeve will get a pair of scissors and snip it off and be proud of the money they saved. Then there is that small 5% of the buyers that will look for a reason to use the magic word. Then instead of contacting the seller they go directly to customer service file a return a give you a big red hicky on your seller performance. I had a buyer that claimed I sold an item not as described. I admit when I resized the picture to ebays specification the stretching of the pixels made the shirt look a lighter color. But I described the shirt color as purple and it was definitely purple no other color or variation. If you looked up the sku number I provided in the listing could see the original unstretched version of the picture and if you had a good monitor and not using a phone with a two inch screen that you purchased in 2007 it was definitely purple. The buyer provided pictures to customer service to prove the shirt was not as described. When I received the pictures of the shirt had morphed into a red wine color. Clearly Photoshop had been at work. Another big red hicky on the seller performance.


I still contacted the buyer and showed him the respect he did not show me. I apologized and promised to instantly give him a full refund and told him to keep the shirt for my apologies. The shirt was a brand new Under Armour polo with the tags still on it. It was priced at $54.95 and he purchased it from me for $21.95 and I gave him free shipping. A free shirt with free shipping is that not a value for your money. I was trying to have a successful business and did not want any bad publicity. That old fashion business value I have and how I choose to treat people will be the one thing that will insure my success in online marketing. Hopefully that buyer passed along the fact that I took care of him in a professional manner and went out of my way to satisfy him. That is good business.


After a few more hickies on my seller performance because buyers refused to let me take care of them and chose to go directly to customer service I received a message from ebay that I was "Getting to big to fast" that they would prefer me to remain small so I was able to give better service. I could not help the fact that people chose to buy my products. I could not help it that I felt inclined to work on a listing until I felt it was the best I could do. I can't help the fact that I have old fashion business values that buyers appreciate. I can't help that my sells were tripling every month. I can't help the fact that I have a drive to be successful. I can't help that some people have negative attitudes and are out to ruin anybody in their path. That is the 5% that will drive the honest sellers from this business and everyone will be left to buy from the big industry leaders who sell them refurbished at the same price as new and make wait on hold on your phone for an hour when you have a problem. Only to connect you to someone else who you wait on again for long periods. Never to get a straight answer about your purchase.


For the past two months my seller performance has been below average. Not because of the service I give. My shipping is at 100%. I have the best feedback from 95% of my buyers praising my business. But because that small percentage of buyers find pleasure in trying to ruin people because they don't even like their selves. Ebay each month cuts more of my legs off leaving me crippled. My seller limits have been cut by 66% in two months but by trying to cut my sells back how will I ever be able to lower that defect rate. You go in Walmart and the return line stretches out of the customer service area. Because people feel a purchase does not meet their needs and expectations do they quit going to Walmart to shop.


I was informed this week that I must improve my seller performance that I was pushing away buyers. I feel I am being pushed away as a seller. I have been cut back to seller limits that were given to me the first two weeks I opened my business here. Yet this month has proved to be my best month in sales and volume. And that online store that didn't reveal to me the fact I was buying a used item until after I purchased it. They are owned by ebay. That is what you call double standards.


Starting an eBay Business discussion

I'm a new seller here; here's the story, a guy whose shipping address is in Florida yet his profile says he's based in Venezuela 'bought' my item, yet he hasn't paid.



Ebay sent an invoice, I sent an invoice and then I sent an email asking nicely if he still intended to purchase the item.


No response, ok, it's only been two days, Can I just cancel the transaction?


I feel we're wasting time when this item could be up for sale and maybe even bought by now by someone whose gonna pay.




Signed impatient

Selling discussion

     I listed and sold a Keith Urban guitar yesterday. I set my shipping to be customer paid and calculated for Standard USPS first choice and UPS Ground 2nd choice. I put my weight and dimensions in correctly. So, a guy from California buys it and it calculated his shipping to be $13.00!! It totally screwed me because the shipping is a minimum of $58.00 to where he lives.


    Has anybody ever had the ebay calculated shipping be wrong and if so what in the world can I do about it? I don't think it would be good business to ask the buyer to pay more shipping but I'm just about tempted to ask if he would mind. I didn't have much profit margin in this to begin with and now I'm pretty much loosing money...


DCS Sales

Dalton Smith

Shipping & Returns discussion

Jan 29, 2015 6:39:37 AM PT

Shipping price not calculated right

I bought 2 items from a seller and only recieved one, after attempts unsuccessfully to reach seller i opened case and after some time EBay closed case issuing me a refund. I left neg feedback stating never recieved item unable to contact seller. While asking me to change feedback the seller bought t-shirt from me. This seller is now claiming the item was damaged in shipping destroying the shirt and left negative feedback without ever contacting me or claiming damage. Personally I think he is doing to try hurt my business so I reported him, however if damage was done would'nt the post office be able to inspect package? Just curious what I can do because I know he isn't telling the truth.

Shipping & Returns question

On a recent transaction through eBay, I sold a 0 feedback buyer an airsoft (toy) gun. 


The buyer's account initiated the transaction under the control of a minor using the account with the consent of the owner, but not the supervision. 


When i talked to the buyer, the account owner completed the payment and I mailed the item promptly.


Upon recieving the item, the buyer claimed that it didnt work. On many ocasions after the call, i attempted to solve the problem with minimal information.


After the eBay return time ran out, the buyer still insisted that the gun i sent them was broken so they went to return it thru paypal.


They won the case obviously because they "claimed" that i sent a broken item.


Upon recieving the item, the problem was a screw on the handle (where the motor is stored) was loose. Within five seconds i had the gun fully operational.


Now, the buyer had inflicted some obvious cosmetic wear on the gun and much of the paint is damaged and the metal body has minor scratches. I have a negative paypal balance because of the unnecesary and unreasonable return, and a buyer-damaged item. Also, i have my first negative feedback, first in 40, saying that i sent a broken gun and refused to ship.


What im asking for is if i can:


-Remove the negartive feedback

-Respond to it denying the statement

-Force the buyer to pay me back and for me to send the item finally

-Resolve my paypal balance

Selling discussion

2 of the last 3 items I sold the buyers ended up asking if they could cancel the transaction.  I'm already in trouble from canceling a huge rash of items last month...of course if anybody would take the time out to review my account they would see that they were not "defective transactions."


They were reputable buyers here on ebay.  One of them even had over 800 buys.  How can you be so mean to not cancel a measly $6 or $15 transaction for these good people that will obviously be back to spend money on ebay?  I can't do it.  That's just my personality.  So now it's killing my "transactions with defect" rate.


Anyways I wish there was some way I could reach out to ebay to get a more personal review of my account to see that I am actually trying to help ebay out here, and that the policies are hurting our potential to work together.


Anybody have any ideas?  I will start selling more Feb 1st, I imagine, so hopefully by the 20th I won't get sabotaged to death.


EBAY IS THE BEST PLACE IN THE WORLD TO BUY BALLCARDS :smileyhappy: :smileyhappy: :smileyhappy:

Selling question

I recently purchased an item at a great price. Now seller claims that his account was hacked and he won't honour the purchase. Any advice?

Bidding & Buying discussion

Jan 29, 2015 3:33:09 AM PT

Fraud or not?



I had a buyer open a return request on a very small dollar item, claiming damaged in shipping.


I agreed to the return request 11 days ago. Time has passed for them to return it.


I'm assuming they simply wanted the item for free and didn't expect me to pay for the return. Or if it is indeed damaged,

it was not worth their time to return it. (from their feedback left for others it seems they have had "issues" with shipping damage........)


I've only had a handful of returns and never one that was not actually followed through.

Do I have to eat the defect on this? Is it worth going through CS torture to attempt to get it removed?



Selling discussion

Jan 30, 2015 8:05:15 AM PT

Return not completed. Defect removable?

Has anyone noticed camera boxes for sale without cameras in them? I am sure someone may someday pay $150 for 3 empty camera boxes, and selling an empty camera box is not illegal, but $50 ea? That's not the worst part because I would just laugh if someone did buy it, even if they needed it for their Leica collection. Well ok then. The worst part is that after you figure out that it is for empty camera boxes, and after you are gagging at the price for an empty box, you will see that the product description is for a REAL camera. And the Product reviews are for real Cameras not the boxes. Mmmmm.... MISSLEADING


I've been in retail for many years now. I've had my own businesses and I now work for one of the largest private retailers in the country.


Manipulating a listing to show trending prices and product reviews for the item that used to be in the empty box IS manipulative. 


What do you, the real eBay community think?



Bidding & Buying question

I recently had a customer harass me and I put him on my BBL after he threatened to put an end to my selling account.I also reported all his messages and he still continues to send me messages. Today someone with a new account made today with 0 fb bought something from my store and I added that name to the BBL and issued a refund.


Now I did all the requirements to block people from buying and they(newbies) somehow still manage to slip through and buy my items.

Why doesn't ebay fix this?

Is ebay broken and don't care about it's customers?

Bidding & Buying discussion

Jan 30, 2015 10:08:16 AM PT

Blocked Bidders List Broken

My Account question

So today I came up with an idea of starting to sell things I own but don't need on eBay,but when I try to start a listing it says: "

You can list up to 0 items and $0.00 in total sales this month." .I have everything set up - the listing and the PayPal business account.What do I have to do?

Selling question

Jan 28, 2015 7:56:27 AM PT

I can't sell items

Some included earrings with stones, and Buyer has just contacted me saying the cloisonne earrings are not real and wants a partial refund. I emailed back that everything was sold as a lot and he needs to retrun the whole lot. I would be glad to refund in entirety, just not one portion with stones since he is asking for price of general weight in gold.

How will ebay likely respond to this? Will they require he return the whole thing?

Selling discussion

Tax time is here and I need to see my 1099 that I get from ebay/Paypal. Did they release that info for sellers and if so where to I go to see that info?

My Account question

I have been collecting for many years and for the last year after retiring I started to sell some of our treasures but feel like I am giving it away for nothing at times. Just wondering if anyone else feels that way?   OLD COBWEB1

My Account question

I have one listing, that was paid by the buyer today, but it shows as unpaid. Although on the right hand side of my sellers page, next to the sold listing...it has a tab button, that I can click on, that says  "Mark as Payment Received"'  I click it, and nothing update...the buyer paid, with a 1.75 deducted for shipping discount...is this why?  there was an invoice sent to them, they bought 3 separate things.   any ideas why I can not update it?   -Thanks !

Payments question

My listing of true vintage jewerly is not being seen as there is so much stuff from China and HK on ebay now that is listed as vintage but is clearly not. How can I make my listing seen so real buyers don't have to paw through the fake vintage stuff?

Selling question

Why when I click on contact seller > other > no I want to contact the seller, I’m greeted with this error "We're sorry we couldn't find an answer for you. Unfortunately, due to the high volume of messages this seller receives, they are unable to respond to your specific question right now. We suggest reviewing the item again to see if your answer is in the seller's listing."?

Buying & Selling Basics question

I'm sort of new to the selling aspect of eBay so please forgive my ignorance. I want to start an auction that is basically selling a random anime movie out of a set amount I have. As I understand it the cheapest method of doing this is getting a bunch of those bubble mailers and shipping first class since the weight is so low. I guess my question is if I can do all of this process from eBay? If I print the shipping label and pay for everything from my home can I just tape that to the bubble mailer and call it a day? When I print the label how will it know the weight of my item to get the cheapest price or do I have to put that in? I'd also like to know if this method is indeed the cheapest option to send individual dvd's. Thanks to anybody who can help a newbie.

Shipping & Returns question

I accidently sent a customer the wrong item. Now I have item defect rating. Can I get the rating changed?

It wasn't that the item was defective, just a mistake. I gave the customer a return label and told her i would resend her item.

She is satisfied with how I've handled it. How do I change my rating???

Selling question

As stated in the subject, I already bought the item from the seller and just noticed a few minutes ago that absolutely nothing but the item number and the amount I paid is showing up for that purchase. No pictures, tracking number, expected arrivale date, etc. is shown. I can't even click on the images for the item or the details for the sale! Opening up a case against the item number is also non-existant since "This listing (251800835012) has been removed, or this item is not available."


Please help mates!

Bidding & Buying discussion