eBay Community


The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section


Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!


Marketing image for Groups Section


The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now


Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile


Connect with Fellow eBay Community Members!
Register or Sign In Today!

The eBay Community



Please let me know if this LV is Authentic ... Thank you in advance. Will






















Again, Thank you for your help ... Will

Fashion discussion

Jul 22, 2016 2:38:41 PM PT

Is my LV handbag Authentic (504)



Please let me know if this LV is Authentic ... Thank you in advance. Will






















Again, Thank you for your help ... Will

Fashion discussion

Jul 22, 2016 2:34:32 PM PT

Is my LV handbag Authentic (503)

Small pin wuith a picture of man Seymour, do you know who this is ? Back Pat Appl For. I belive this is from the Victorian era. thank you for any help.100_0500.JPG100_0499.JPG100_0498.JPG

Historical Memorabilia discussion

  I found this fairly old watercolor painting that is signed illegibly. It is probably from the 60's or so. It is framed and measures about 22" by 16" By any chance, can someone make out the name? Thank you in advance




Collectibles & Art discussion

Jul 22, 2016 2:16:40 PM PT

Illegible Signature on watercolor.

Image and video hosting by TinyPicImage and video hosting by TinyPicImage and video hosting by TinyPicImage and video hosting by TinyPic



Hi looking for help with this acoustic guitar. Not sure on age or maker as it is completely unmarked for a company name. Has no headstock label or paper label on the inside. I can see very very faint numbering on the inside at the neck base, can only read 34(23??). I have read that with no labels it could be a fake or a copy? Any help is appreciated. 

Collectibles & Art discussion

Jul 22, 2016 2:40:27 PM PT

Unmarked Vintage Acoustic Guitar Help

A buyer offered me a "best offer" offer. After looking at the acceptance page, it mentions best offers are not paid in advance. How does this work?

This what it says--


Immediate payment is not offered with best offer at this time. If you accept this offer you will receive payment through other payment methods.

Payments question

Checked thru the floral motif section on ddoty but couldn't locate this. Anyone know? Thanks for the help. 



 photo 20160722_122257_zpsmnische6.jpg photo 20160722_122245_zps2zlgzdp1.jpg

Pottery, Glass & Porcelain discussion

Jul 22, 2016 9:40:57 PM PT

Carnival / Iridescent glass pattern help?

Hi, anybody know what this is? It looks like serpents, what is it used for? Thank you.



Collectibles & Art discussion

Jul 20, 2016 5:48:30 PM PT

What is this jade object??

I typed in Corning Ware Blue Cornflower, and this little clickable gem showed up above the first listing.  Then I tried to duplicate it, and couldn't make it happen again! Anyone else run across it yet? 




Selling discussion

Hello, i recently purchased this listing

> http://www.ebay.com/itm/272219936809?_trksid=p2057872.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT


However, when the package arrived today, the RAM inside was only rated to run at 2400 instead of 3000. Did i just get ripped off?

Fake Ram 3.jpg

I have tried filing for returns via My eBay purchase history but i received the following message; 


You can't open a return on eBay for this item

We can't process your request to return this item because the item wasn't purchased on the US eBay site. Please contact the seller directly to return this item or see whether you qualify for eBay Money Back Guarantee.


What should i do?

Shipping & Returns question

Hi joolies,


I was wondering if anyone has seen this mark before. It looks like a man holding and kissing someone, I've never seen anything like it.


The pin is also marked "STERLING" on the back.


Thanks for any help Smiley Happy





Jewelry & Gemstones Board Group



Good morning everyone



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Jul 21, 2016 4:00:08 AM PT

New to eBay Daily Chat for Thursday July 21

Splish Splash:


Good morning everyone.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Jul 22, 2016 4:44:57 AM PT

New to eBay Daily Chat for Friday July 22





(For our Dial ups)

Jewelry & Gemstones Board Group

Happy Friday, Guys!!!


Would you call this a Maltese cross?

Any special keywords I should use when listing?

How should I describe the chain?






Jewelry & Gemstones Board Group

Jul 22, 2016 7:09:13 AM PT

Graziano Cross Necklace....Maltese?

Measures about 1 1/4" by 1 1/2" and marked SC, I researched andfound Silver Cloud, but doesn't seem like their style, or Sarah Cov for that matter-if they even signed with initials only. Anyone know this brand? Thanks for looking/help Smiley Happy



Jewelry & Gemstones Board Group

Jul 21, 2016 7:38:29 PM PT

Gryphon pin marked SC-Silver Cloud??



Please let me know if this LV is Authentic ... Thank you in advance. Will






















Again, Thank you for your help ... Will

Fashion discussion

Jul 22, 2016 2:41:21 PM PT

Is my LV handbag Authentic (505)

I've had no success determinging the origin of these two large pots. (12" to 15" tall) Hoping somone can point me in the right direction.




Pottery, Glass & Porcelain discussion

I was looking to buy a car for my son and inquired about two.  They both had the same song and dance:

Today 1:30 PM
Thank you for contacting me about my black 2007 Nissan Maxima that I have for sale. This car is in great shape (105k miles, 6 cylinders, automatic, sunroof, leather seats, clean&clear title).
It has no damage, no scratches or dents, no hidden defects. It's in immaculate condition, meticulously maintained and hasn't been involved in any accident...I'm selling at this final price of $2,000 because my husband died 1 month ago (he had a heart attack) and it brings me bad memories and I along with my daughters decided to sell the house and we moved to Montana trying to start a new life.

That's the reason why I want to sell it asap and my last price is $2,000 including delivery to your home address.
Let me know if you are interested, email me back.

Thank you,
I asked why they said the same thing and she said that was her sister and the car is sold.  She claimed what she was doing was absolutely ligit. and to send my ebay contact.

Motors discussion

image.pngHello, I need help.

 I ordered gryphon integrated amplifier and paid 5000 Euro but seller sent me garbage.

I requested return and tried to contact seller but no answered. 

Even seller's address is different between his address information and labeled address.

How can I settle this problem?

Shipping & Returns question

Jul 20, 2016 10:35:35 PM PT

Hello, I need help.

A buyer started/asked to return an item on 6/20 and i agreed to accept the return. In the return details it had said the buyer has till 6/27 to ship it back,it no longer says that... Well a week or so went by and i never got it so i figured he decided to keep the item and the return would time out... Well now i am getting this message for the second time from ebay...(below)  At first i just ignored it and figured i'll just wait till the refund times out like the last time this happened. Then i reread the begining and it's got me nervous.

What concerns me is it says that the buyer has indicated he shipped it and i should refund by 7/26 once i receive it. So far he has not added a tracking number,and i have not recieved the item back. Then i notice below the big blue "issue refund" button it says "If the item hasn't arrived yet,the buyer may not be returning it." WHAT!  Thought the buyer indicated he has shipped it...


I'm afraid to contact the buyer because i don't really want to refund,i just offer refunds as part of the hoop jumping to keep the TRS benifits. I'm also afraid to call CS and have them refund the buyer via some new policy... What happens on/after 7/26? Does he get an automatic refund? I'm i over thinking this? Will this just time out?



return message ebay.png

Shipping & Returns discussion

Jul 22, 2016 3:15:20 PM PT

message from ebay about return scares me

Can someone please help translate these Slavic(?) inscription?


Thank you!



SILVER 001-002.jpg

Collectibles & Art discussion

Jul 22, 2016 11:47:41 AM PT

Slavic(?) Translation Help Please

Any info would be helpful. Thanks!



Vittorio Emanuele III

Antiques discussion


I just got 2 China counterfeit 1 oz. gold bars in new black assay cards 7/21/2016. They are being sold all over the U.S.A.
I'm naturally not selling them. I'm not a crook and I certainly don't need the money.
I have been in contact with  staff at NCIC.

Here is the picture of the fakes. I hope they help anyone.ffineeeeeeeeeeeeeee.jpgffineeeeeeeeeeeeeee.jpgntdnmee_opt (1).jpgntdnmee_opt.jpg

Bidding & Buying discussion

Snake Chain? Costume Bracelet Turquoise color stones. Looking for age? and how to describe itIMG_6277.jpgIMG_6274.jpg

Jewelry & Gemstones Board Group

Jul 22, 2016 8:35:00 AM PT

Another one please help to describe.

Can anyone make out the signature on this piece? Also what is it?? I looked up CAVES PETRISSAN but all I found was its a restaurant in Paris - is this a advertising piece?






Collectibles & Art discussion


Trying to ID these figures, ranging in size from 2" - 3". Thank you for any help you can offer.

Toys & Hobbies discussion

I can't resist pottery faces, so I brought this one home today.  It is signed - looks like Lott.  At first I thought he was a bit lopsided but after I took pics of the profiles I think it could really be 2 different faces on purpose.  What do you guys think?. I have been searching Lott Pottery but no luck.  Just wondering if anyone had seen this mark before.  Thanks so much for your help.

.     front.JPGside1.JPGside2.JPGsidem.JPG</p

Pottery, Glass & Porcelain discussion



I have a glass plate which has a chip but the chipped part is still attached to the plate. A chip that hasn't broken away. It can't be felt when running the tip of the fingers over it, but a fingernail does catch on the edge. Is there an appropriate term for this kind of flaw? A percussion mark perhaps?


Here's a photo:




Pottery, Glass & Porcelain discussion

Jul 21, 2016 5:33:31 PM PT

Is it a chip?

Hello - I have an antique Tiffany locket that was my grandmother's. On the side of the locket it is marked "MADE IN ITALY" "TIFFANY & CO" "STERLING".

Then on the loop it is marked "925" and what looks like "302".

Any ideas on what the 302 means or the age?

Thanks!!!tiffany locket4.jpg

Antique & Vintage Jewelry by Design

Jul 22, 2016 6:04:04 PM PT

Antique Tiffany Locket With Mark 302

I'm thinking by the way it looks on the back it's glass? Thanks for help Smiley Happy



Jewelry & Gemstones Board Group

how to delete the multible variation from a draft that is saved but now i dont need the various options. It still shows up and says i need at least one option and price and wont let me complete my listing or delete the multible varation section from listing. I want this section below out of my life Thanks Randydolf




InfoFinish your listing by completing your list of variations.
Variations  Multi SKU Help
  • Number of variations: Incomplete

Getting Started question

Jul 23, 2016 10:28:20 AM PT

how to delete the variation from draft

il me manque un item




comment le recupere merci a vous!

Shipping & Returns question



Good morning everyone.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Jul 22, 2016 5:47:50 PM PT

New to eBay Daily Chat for Saturday July 23


     Thanks in advance for any suggestions.

Does it look familiar to anyone?







Pottery, Glass & Porcelain discussion

I am trying to upload my FileExchange, keeping gettign the errorCode 37|10009 

"Error - Input data for tag Duration> is invalid or missing. Please check API

here is the error message I keep getting

Screen Shot 2016-07-20 at 10.48.51 PM.png


Here is my FileExchange upload file, i only have 1 product on it to try to get the templete to work

Screen Shot 2016-07-20 at 10.49.52 PM.png

Tools & Apps discussion

Hello all,

I'm hoping someone can help me with a still sealed, vintage bottle of L'origan De Coty perfume that I recently purchased from an estate. I'm not sure of it's age or amount that this bottle originally held (measures approx. 2.5" tall). It's housed in a sturdy cardboard box with a tassel on top. It seems to have had a stamp attached beside the tassel and still has a bit left that reads, "France". I'm also not sure if the bottle was designed by Baccarat (?). The bottom reads, "Coty France" and has, "104" and an unlined d.

I would appreciate any and all help.




Selling question

lamp pic.jpghelp! who made my lamp?

Selling question

Jul 20, 2016 4:57:21 PM PT

help! who made my lamp?



I have 6 of these stems and am going nuts trying to identify them. I think the blank is Fostoria although in the book I have it is hand drawn. The glass is done in a series of 'panels'....optic?  As for the etching, I can't find it in the few books I have, or on the chat about glass site. It looks simple enough - perhaps generic? Any help will be greatly appreciate it.





Pottery, Glass & Porcelain discussion

Jul 22, 2016 11:55:55 AM PT

Etched glass stems - help with id...

I have these dishes from a consignor to sell. She tells me they came from a church camp in 1963. She saw them used in a Harry Potter movie by Hagrid when he served tea to Harry, Ron and Hermione. I know nothing about Harry Potter and I know nothing about these dishes.  Can anybody identify the marking on the back?  Thank you for your help!


Pottery, Glass & Porcelain discussion

mcm bar stool

Mid-Century/Modern discussion

Jul 21, 2016 5:52:21 PM PT

Help identifying this MCM Bar Stool please

Is this a snake chain ? Not stones maybe glass.,1990's? Magnetic clasp.IMG_6311.jpgIMG_6312.jpg

Jewelry & Gemstones Board Group

Jul 22, 2016 8:19:36 AM PT

How would you describe this necklace?

Does this look like a propeller to anyone else? Thoughts appreciated, as always Smiley Happy



Jewelry & Gemstones Board Group

Why would you make Canadians relist their items in Canadian currency
People actually accept the American dollar
When they search they just see the us price
But no not me in Canada
I had to relist all my items in Canadian dollars
So everytime I go on
I have to constantly recheck the price in the US dollar

Ok that's a major dumb idea
That turns me off
It's pointless an honestly I hate even seeing another currency except the US dollar like how the australian sellers use the pound

Well this makes my eBay experience worse
An the more items I post
The more people come to eBay as I'm a seller

So you don't mess over your sellers for no reason
To me it's the dumbest idea ever conceived at eBay
I can't believe you thought it was a good idea

My prices used to say the us equivalent price right below but not any more

Let alone the fact the Canadian dollar is lower
So at first glance my listing to actually appear higher as 1000 us is 1354
What looks more attractive
1000 or 1350
Bunch of morons
Give your head a shake

I also posted this here
Bc there was no seller posting forum
Thanks for nothing
Switch back to letting other countries list in the US dollar

Selling discussion

Jul 21, 2016 6:23:38 AM PT

Not being able to sell in US dollars

There is a strange Rating and text appearing within my listing - I don't know how this happened, although I've seen it on other seller's listings (cell phone). Does anyone know how to remove it? or how to keep it from happening again?


Here's what it says: (copied exactly, warts and all)


iteam was exact as it was posted, great saller.

the iteam was exact as it was posted. great saller.its a great phone you. if anyboday wants to buy the same iteam they should buy it without any doubt. beacue saler is bery honest

Selling discussion

Hi,there.Yesterday i was going to list my bass guitar here on ebay and did search about same or similar models beforehand and i was in shock...the very first dislpayed item was MY bass,listed by someone else.The catch is,that this same bass is still mine and i have not sold to anyone,in fact i played on it last night,anyway.I have two advertises put on local forums attached with pictures,which have been past-copyed here - they are very same.So,i did not list my bass here,because there is problem obviously.I do not know the guy who selling here,never met,never talk,never sold him ot her, nothing.I have stop my  local advertises  on purpose and just wonder what would be if someone wnats to buy my bass from the guy who not possess it and click on buy button here?It is ridiculous.What if im not selling it to anyone because of this case?

I could not list it,because it is going to looks very suspicious -very same bass guitar ,so i think that ebay staffs should do something,but the problem is i do not speak english very well,so i have to communicate trough messages with them,but i could not find how.I want to sell my bass here,but this situation is ridiculous.

Here is the link to it - http://www.ebay.com/itm/Yamaha-BB1000-bass-guitar-P-style-vintage-Japan-80s-/172273025898?hash=item281c45c36a:g:xqgAAOSwboVXOvr8 ,the guy is someone dud1t0 

I could provide more pictures or any kind of information etc.,if someone need them.

Any help,answer what to do would be appreciated .

Thanks a lot.


Buying & Selling Basics question

Jul 21, 2016 12:47:17 AM PT

Is this fraud ?

I'm aware that I can't add any seller inserts, can't have the eBay logo on my label and all that, but I have a question about the packaging itself.


I recently ordered some shipping boxes off of amazon, and it looks like on the bottom they all have a barcode, made in the USA, and the name of the company that made them. Will the post office mark any media mail packages I send out as payment due because of this? And if so, is there any legal way for me to cover up parts of a box? Maybe by gluing paper to it or something. I don't believe a shipping lable would be big enough to cover all of it.


Thanks for any and all advice. 

Shipping & Returns discussion

Jul 21, 2016 1:24:03 PM PT

Question about shipping Media Mail?

I think I know the answer to my question but you never know.


I wish we could go back further than 60 days to look at items we've sold in the past. Many times I'll need to relist an item but I can't view it to relist it.


I tried doing a search for my item and listing all the 'sold' like items to see if it's there but it'll be too old so not listed.


Please advise if there is a way to go look at older than 60 day listings?



Selling discussion


I really lost on this transaction. I will be refunded for the cost of the item, but I might never recover the cost of postage.


Shipping & Returns question

So I received this offer for an item Im selling and got this huge sob maybe story ,and was told this item wasnt able to be found on the big world of internet shopping ."scratches Head " and would i consider lowering price...So after some research the item wasn't found by myself either ,,,decided to mark it up ...anyway Im new but  not Stew....and the buyer would have been a 1st time buyer so they couldnt have bought from me based  on my polices ,,and I was wondering if this is common for some one to see the value and try to low ball you just to get it from you on the cheap  to resale

Getting Started question

I have ordered an item from a chinese relesser but canceled it within few minutes, the cancelation request has been pending for about 2 days and there is no messages from eBay, can the reseller actually decline the cancelation?? or will ebay cancel the order anyway??

Bidding & Buying question

Can I sell a partially burned candle on EBay?

Selling question

Tools & Apps question

Hi, I am looking for some help before submitting a return request.  I have two issues that need resolved but I don't know how to proceed. 


I ordered two exact mower deck belts from a ebay seller a few days ago.  The shippment arrived, but once I opened the package, it only contained one belt.  I first contacted the seller to notify them of the missing belt.  However, after looking at the description, I realized that the belts I ordered were supposed to be Exact OEM belts, but the belt he sent me is a generic belt of a slightly different size.  So now I want to return the item all together.  However, how do I return an item when I am missing one of them to begin with?  The return request ask how many I want to return.  If I just say 1 of 2 then I am still stuck paying for the missing belt.  But if I say that I want to return 2/2, the seller can say that I didn't return all the items (even though I only recieved one to start with). 


Can anyone offer any suggestions with how I should proceed?  Thanks!



Shipping & Returns discussion

Jul 22, 2016 12:43:29 PM PT

How to proceed with this the return?

I've recently just started the Ebay Store. I was inspired by other entrepreneurs that resell clothing and how they make over $2,000 in 60 days. I thought it would be so easy and now I'm relaizing you have to be patient lol. I don't get much views or anything. Any ideas to help raise the views up?

Starting an eBay Business discussion

Jul 21, 2016 1:08:42 PM PT

New To Ebay Store

So I bought something from a seller on eBay a on 7/7/16. I payed through PayPal and eCheck from my bank account. It took about three days to clear, but the seller still hasn't shipped! They are located in China, but I think they should have gotten my payment by now. Over the past two weeks I've sent them three messages telling them to check through PayPal since my payment has cleared. But they keep insisting that it is pending. So I considered opening an "item not recieved case".


I just wanted to see if I could open an "Item not received case" through eBay but now I'm getting this message, "We're sorry there's an issue with your purchase. It doesn't look like this item has been paid for yet. If you've already paid for this item, you can ask your seller to mark the item as paid. If you haven't paid for the item yet, you can pay now." But my order is completely paid when I check PayPal so I won't even be able to open a case and the seller won't mark it as paid since they believe I haven't paid and keep insisting it's "pending" when it is not. I've also tried opening a case through PayPal and I'm getting the same result.


So I called eBay to make sure and they told me to call PayPal, so I called PayPal. PayPal confirmed that my order was cleared and completed but there is nothing on their end they can do about it. They said they are holding the funds because the seller hasn't shipped my order yet. They advised me to tell the seller to call their customer service, so I've sent the seller another message to call PayPal customer service. But I really don't know what to believe at this point. Not sure what to do because I can't get a refund if I don't file a case. Seems like I'm screwed.

Payments discussion

Trying to list a book, but the only economy option is Fed Ex smart post. Anyone else having this prob?

Selling discussion

Jul 22, 2016 9:16:06 AM PT

Media Mail option not available?

I had a beautiful vintage dress listed for around 60.  I was made an offer of less than 50% and we finally settled on about 45%.  I shipped it to her and she gave me negative feedback saying it smelled of cigarettes.  I have a smoke free home.  I emailed her and said I was sorry it smelled of cigarettes and offered for her to return it...she said no she would have it cleaned.  Now my 100% positive rating has been harmed by someone I gave a hugh discount to.  I'm very upset...anyone have suggestions.  I did write a counter to her negative feed back and I blocked her. 

Selling question

Jul 22, 2016 2:59:28 PM PT

gave Discount then got negative feedback

Does Ebay allow the sale of DIY(Do it yourself) vhs tapes?

Selling question

Jul 20, 2016 5:35:12 PM PT

Are DIY vhs tapes allowed for sale on Ebay?

So I am new, 71 sales --- I get 100% positive stats on the seller hub


except for the tracking which is continuing to drop like to like  64%...making me think I am doing something wrong.???.


I sometimes dont use the ebay shipping labels ( i weigh things but dont always trust myself  to pick the right shipping box size cost ect...)I sell different sizes/ records, books, so i usually use media mail?


so  I pack it and go to the post office and then enter the tracking number myself in from the receipt...I have never been late to ship anything, In fact I usually get the item out the day they pay....I have had no issues with customers? Im afraid this will effect my "ratings"


Thanks anyone that can help me fix this?

Shipping & Returns question

if someone makes a best offer does it affect shipping fees?

Bidding & Buying question

**bleep** I refunded the item and there still 25$  fee that i have to pay but i refunded it DF 

Getting Started question

How do I delete a question or statement made in the community if I"m not seeing that option?

Getting Started question

Jul 23, 2016 6:28:58 AM PT

Community Posts

Is it possible to change listings that have ended with 14 day policy to a 30 day policy? Seems that I cannot even change to advanced tool using the re-list option. It is quite inconvenient to re-upload all the pictures to change from a 14 day to a 30 day policy.

Selling discussion

I just received a purchase of 3 stuffed animals marked new. The seller had them packaged in an old box that wasn't completely sealed. 1 items is damaged and they all smell really musty and moldy. Very strong odor. Can I return? what do I have to do? Does seller pay for postage? The box is so damaged I'd have to buy a new box as well. What's the best way to do this. I havn't gotting feedback from seller yet will he be able to leave me negative feedback for requesting a return?

Shipping & Returns question

How do I supply a return shipping label.  item is fine, just not what buyer expected and I don't want a defect for SNAD, or a negative feedback.

Shipping & Returns question



 I wanted to buy an item, but also wanted to ask a question. I went though the procedure but his/her site said please use an email address

they gave as there were a lot of questions, so I sent an email to the address and receive this reply back:


There's a problem with the recipient's mailbox. Please try resending your message. If the problem continues, please contact your email admin.

mx.google.com gave this error:
The email account that you tried to reach is disabled. e85si8647105oig.147 - gsmtp


 The seller is in the Ukraine and I am in Canada,  but now if I did purchase the item Paypal may not go though...  


Any suggestions or comments welcome...


Thank you



Bidding & Buying question

Jul 23, 2016 8:25:18 AM PT

How to contact a seller when cannot

Say you have an item listed with a start price of $10.00, There are 2 bids on it but the price still says $10.00. Why is this?

Bidding & Buying question

Jul 23, 2016 1:54:11 PM PT


Selling question

When a seller lists free shipping and best offer option why does it then say offer does not include shipping ? Mike

Bidding & Buying question

Hello,  I have a Antik Kraft purse that I can't find on ebay for sell or sold. Is this authentic?

Fashion discussion

Jul 22, 2016 10:35:57 AM PT

Help with this Antik Kraft purse please

I want to block someone from making any further purchases from me.   I didn't used to have a problem find the place to do it, but it seems now it's not there.  



Buying & Selling Basics question

Would someone please help me identify this brand.  There is no tags at all.  This is the third time posting.



Buying & Selling Basics question

Jul 23, 2016 1:41:42 PM PT

Please I need help identifying a brand?

Hi Guys,


I tried to pay for an item with my credit card, it seems that my transaction was failed. Could you please help?

Buying & Selling Basics discussion

Jul 22, 2016 10:28:54 AM PT


How do I send more money to a seller to cover unexpected costs for an oversize package to be transported via Greyhound Freight?

Shipping & Returns question

Starting an eBay Business question

Would anyone mind looking at my page? I don't have many items listed. I would appreciate any thoughts on my prices, descriptions, titles, etc.. Please be kind. I'm learning here.:-)


Buying & Selling Basics discussion

Jul 23, 2016 10:51:21 AM PT

New Seller Needs Advice

Is there a way to block an annoying person from sending messages, I am being harrased by someone wanting to lowball an item I have for sale. I have asked him to leave me alone with no effect.


Selling question

Jul 22, 2016 10:55:38 AM PT

block annoying person

seller agreed to cancel my order. i paid threw pay pal. how long before i get my refund. the order was never shipped.

Shipping & Returns question

Jul 21, 2016 12:33:40 PM PT

canceled order

Can I use multiple ebay gift cards to pay for a single transaction?

Payments question

Sold an item and received a message from buyer in the note section. It said deliver to side door. Do I write that on the shipping label after I print it also?

Shipping & Returns question

Jul 21, 2016 12:39:42 PM PT

delivery message

Seller offered to refund purchase price for an item I feel was misrepresented. 

How do I print a return shipping label addressed to this seller?

Who pays for return shipping charges?  (I already paid $4.01 shipping cost to purchase the item.) 


Shipping & Returns question

Jul 20, 2016 5:33:32 PM PT


I understand how to exclude AK or HI, or to set up "local only" selling, but how do I exclude states I don't want to sell to/ship to?

Selling question

I'm pretty new to selling here on eBay. I've already had a few successful sales, no problem, but today I received a refund request on an item 10 hours after I'd already shipped it and entered the USPS tracking information. I obviously plan to call both eBay and PayPal in the morning to try to figure this out, but I'm really worried that someone is trying to scam me and this situation has made me feel really putoff of the whole selling thing.


Any thoughts would be greatly appreciated. Thank you very much to anyone who reads and responds to this.

Selling question

Jul 21, 2016 10:29:36 PM PT

Can someone help me out?

Could someone please help identify the language that the  text  is written in,  on this page? I was told it is from a religious text.  It is framed and under glass. It is at least vintage - again - from what I was told. I had hoped to include several pictures but it looks like space for one is offered?

Thank you very much

Collectibles & Art discussion

Just a note to all sellers out there! I am a seller, I clearly state on my auctions that i do NOT ship outside the USA...canadian buyer bids and wins, told her i do not ship there, refunded her, then she leaves negative feedback! called ebay, they wont remove it?! unfair, closing my account, had it with ebay ALWAYS sides with buyers. 

Selling discussion

Finally!  A promo.  I don't mind that it's auctions.  It runs 7/21-7/27.  Sorry I don't know how to take a screen shot, but I know someone here does.

Selling discussion

Jul 21, 2016 4:52:47 AM PT

New List 500 Free Auction with BIN Promo

I sold a pair of very good condition pre-owned Brunswick bowling shoes back on the 7th, and I get a Refund Request today from them stating that the soles detatched during bowling the other night.  There were pictures provided, but it seems like more damaged was done than they explained.  Starting to wonder if it's even the same pair =/    What do you guys think?  Should I give a full refund?  Here are some before and after pictures...  




Selling discussion

Jul 21, 2016 5:30:59 PM PT

Buyer claims shoes fell apart

You sellers need start taking action. I read thread after  thread where sellers are getting scammed by buyers using SNAD  the buyer gets the money refunded by ebay and the seller get a box of rocks shipped back to them  at  their expense. Why are sellers  not calling the police and turning  these scumbags for  larceny, theift,  fraud, mail fraud, (possibly precedded by the word grand or felony ) and the ebay employee who the  made ruling on your case for aiding  and abetting  those crooks? They are theifs and need to be in prision where they belong. When ebay employees and buyers  start getting  fined / jail / prison time their tunes will change. Why  are no sellers doing this? The police have internet crimes departments.

Selling discussion

Jul 21, 2016 4:31:13 AM PT

sellers need to start taking action

I am not able to send any message to seller. The page is reporting "This message cannot be sent at this time.".

Technical Issues discussion

Jul 22, 2016 4:27:27 AM PT

This message cannot be sent at this time.

Apparantly, this buyer had a broken PC motherboard(MB)  identical to mine. So bought my MB on Ebay, received it, waited

a few days, then claimed "the Mobio is not working .. In fact upon arrival I noticed the CPU pins where bent on the corners

compared to what it should look like .. I still assumed that may just be a flaw in that particular board and assumed it

would not be a factor - sure enough to the MOBO generates codes not allowing for a boot." Buyer denied any damage

during shipping.


So I informed the buyer I was an A+ Certified PC Tech & MCSE (Microsoft Certified Systems Engineer) with over 20 year

experience working on PC's, servers, networks, etc. & that I personally packed & shipped that MB & there was NO damage

of any kind. I also told him I had a 15 year history with Ebay with 946 100% feedbacks. He responded he had 100% feedback

also. He failed to mention he had only 23 AND that sellers can't leave negative feedback for buyers!!


In his response he said "I too have personally built quit a few systems so this is not my first rodeo." Yeah. right Einstein.

That's why you claim you spotted bent CPU pins and "assumed that may just be a flaw.....and assmed it would not be factor"

and then installed a CPU & powered up the MB. Right!


I told the idiot that I had a fellow tech with over 30 years experience double check me as I prepared the MB & packed it for

shipping. He responded with this beauty; "I too had my assistant present and noticed the bent pins upon opening the

package together and .....could not believe it - As mentioned before we were being optimistic and believed it could of

been part of the design..." So now you have an assistant & you didn't think it was "flawed" as you said earlier; you & your

expert assistant thought mangled & bent CPU pins "could of been part of the design..." so you placed a CPU on the

damaged CPU pins, locked it down & powered up the MB.


Oh yeah, that sounds like the actions of a guy who "personally built quit a few systems".


He then says further "however when we compared it to my original MOBO it was clear the pins came damaged."

Yeah. So he admits he already had another MOBO. Obviously he had bent the CPU pins on his MOBO & planned to ship

it to me & keep mine.


Then he says "I have zero personal gain to falsify that I purchased a damaged product not described as sold." Moron.

Except you steal my MB & get 100% of your money back from Ebay.


I pointed all this out to Ebay Resolution reps & provided them pics & they refunded the idiot's money anyway. I was fortunate

that I had transferred his payment out of Paypal already. Ebay informed me that my 15 year history with them & 100% rating

with 946 feedbacks was meaningless as they always take the buyer's side even though he has only 23 feedbacks. 


Before sending me his broken MB, the guy uploaded a pic of bent CPU pins from some MB like mine & claimed it was the one

I sold him. The MB he returned was not only NOT the one I sold him, but it wasn't the same one as in the pic he uploaded to

Ebay! (His pic is a .png named buyer.png & the pic of the MB he sent me is return.jpg.) I showed those pics to Ebay as well.

They didn't care. Facts, truth, years of service, 946 feedbacks, 100% positive, etc. mean nothing to Ebay.


I just called Ebay & gave them one more chance to lift the suspension on my account, remove that idiot's negative feedback,

& quit sending me notices asking to pay them the money they stupidly refunded that crook. They said no. So I'm quitting Ebay.


I told them that if this is their policy, they need to flash this on the screen as soon as a member hits the "Sell an item" icon;


                                                                               ****WARNING TO SELLERS ON EBAY****






Selling discussion

Technical Issues discussion

Jul 21, 2016 5:41:22 PM PT

Wont let me send messages

 I sold a 32" flatscreen TV, and I want to know if putting it in its original box will be enough for Fedex Ground. I still have the styrofoam inserts for the TV, and the foam bag that you put the TV in. I also will put in a lot of packing peanuts. 


Will this be enough for Fedex Ground? Should I get shipping insurance and/or a signature confirmation?


Also, any ideas on what to do about the TV box advertising that its a TV? I feel like it may not be safe if I don't have a signature confirmation. 

Selling discussion

Jul 21, 2016 10:40:38 AM PT

Shipping a 32" TV

Can I get out of this?  What would you do?  He has to be a scammer.  I will pm his name so you can see for yourself.

Selling discussion

In my buying account, I bought a BuyItNow recently, paid immediately, but several hours later, the seller (a very long-time seller with a high feedback count) refunded with no explanation (beyond the standard "Out of stock or not available" message in the eBay alert). My message to them asking for an explanation was ignored. A couple days later, they relisted it, this time as an auction, apparently hoping to get more money for it.


In my 12 years buying on eBay, I think I've left maybe two Negs in that entire time, if I remember right, and today was that second Neg. They earned it. Smiley Mad


I haven't decided yet how to respond if they ever bother to contact me about it. I might suggest that they pull the plug on their relisting (which has bids) and honor their original commitment to sell it to me once I re-pay them. Otherwise I don't see any great reason to agree to a feedback revision. Their feedback shows a number of revisions already; they were at 100%.


Aside from all that, haven't they already done themselves some damage by cancelling and refunding without any agreement from me? If I understand things as they are today, that cancellation may do them more harm than the Neg I left later; is that right? (I gave them a full week to respond to my message, but all that happened in that time was that they relisted the item.)

Selling discussion

We listed a Fender Stratt history broschure in the electric guitar catagory and got a 3 day slap on the wrist for the audacity of listing miscatagorized, apparently it may  confuse poor shoppers by selling a Fender strat enthusiast item in the fender strat catagory,  but would it have been fine to list in multiple catagories?  I think it is another attempt to drive away the small seller, we are running a small music store and every little bit helps, and we have always used ebay, to the enrichment of the ebay machine, for a while, but we are no amazon and will never be.

Selling discussion

Jul 22, 2016 1:43:38 PM PT

Temp Suspension of selling

A customer bought 4 items, paid for with one invoice.  I boxed them up and shipped them out.  Unfortunately I didn't know that I had to upload tracking manually for three of the four items since the shipping program only assigned tracking to one item.


Now, I've got 3 defects for late uploading of tracking on three of the four items IN THE SAME BOX.


I've spoken with an account specialist with eBay and been informed that this cannot be changed and I will simply have to live with losing my TRS for the next three months.


Is this correct? 

Selling discussion

Jul 22, 2016 9:39:48 AM PT

3 Late Shipping Defects

Selling discussion

Jul 22, 2016 11:25:11 AM PT


Im sure you guys have seen this type of post all too often and your probably tired of seeing them so i apologise for posting yet another 'ive been scammed' type post.


I recently sold 8 console games right here on ebay. All 8 were auctions which ended all that the same time. The very next day (19th) i sent all 8 games out at the same time to their buyers using the local post office. All 8 were sent 'Royal mail 1st class - Estimated 2-4 business days'.  I actually lost the postage reciept on my way back from the post office.


On the same day 19th i got a message from one of the buyers asking if i could post same day, i ofc said yes and did so.


The (20th) he messages me again saying "did come today give tell Monday to come if not won't be happy person


I explained the postage and estimated delivery times to him.


On the 21st he sends another message: "still nothing" I knew now i was going to have a problem with this guy who has only 2 feedback.


On the 22nd he sends: "still nothing"


On the same day (22nd) he sends another message: "refund me now or can go throw eBay to my refund"


Obviously i didnt refund him since the game is in the post. 


This morning a case has been opened by him.


3 options were presented to me: 1. Provide tracking number which regretfully i dont have. 2. Send a refund. 3. Message buyer.


I messaged buyer to explain yet again about the postage.



I have a feeling he is going to get his refund and hes going to keep the game right? So frustrating. I can handle losing the game and the money but im going to be landed with a negative feedback that i dont deserve.




Selling discussion

Jul 23, 2016 2:43:55 AM PT

Im being scammed aren't i?

One year ago today, we spun off PayPal, and embarked on eBay’s next chapter. Read our CEO on what we’ve done since – and how we’re building this iconic brand to be a vibrant and dynamic global technology leader for years to come.


We have made a lot of progress. We are in the midst of an ambitious, multi-year evolution of the technology underpinning eBay’s business. This is allowing us to make significant enhancements to our shopping experience, to enable better discoverability of our vast inventory and incredible deals for consumers. It has also given us the opportunity to deliver new tools and powerful data insights to our sellers to help them scale their businesses.

Devin Wenig, eBay CEO

Full article at the link:


Selling discussion

Jul 22, 2016 12:24:54 AM PT

One Year In: Building the eBay of the Future



I cancelled an order because I could not find the item, but I found the item...Ebay now has me on a below average score for that one mistake.  And appeals department does not want to do it's job and give me the benefit of the doubt. Has this happened to anyone?

Selling discussion

Hi. Ive been with ebay since about 2006 and have a modest rating with 100% positive feedback as both seller and buyer. I recently sold an item and awaited payment for a few days until i had the option to send a payment reminder. Which was followed up by a message from the buyer saying theyd changed their mind. A few messages were exchanged and i cancelled the order and am planning on relisting the item. But the buyer who didnt pay and didnt receive anything from myself and had relatively low feedback has left negative feeback calling me a scammer. Is there a simple way to restore my hard earned feeback score? To say im gutted is an understatement. Please help.

Selling discussion

Jul 21, 2016 1:29:55 AM PT

Unfair negative feedback as seller

Is there any kind of limit whatsoever on how much a buyer is allowed to buy on ebay?  I'm starting (or rather trying to start) a vintage video game collection, and over the course of the past week, I have been outbid by the same bidder on nearly EVERY SINGLE AUCTION I have bid on - and various systems too (Genesis, PS1, PS2, etc).  No matter what I do (and I'm putting in very reasonable bids - usually 80 to 90 percent of what the individual items in the lot would sell for separately - and that in and of itself takes a fair amount of research for each individual listing), there he is with 2 seconds to go outbidding me.  Clicking on his history, he hs bid on 2779 different auctions in the past 30 days, which is more than 90 per day, almost exclusively in the video games category.  And as best I can tell he wins most of them.  And we're talking some expensive lots (several for $200 to $300, another for $850).  By my math he's buying at least a half a million dollars worth of collectible video games every year.  Total feedback of over 85,000.


Now, I suppose if someone has enough money, that person should be able to buy whatever they want.  But as a collector, it is frustrating to watch one person single-handedly drives prices of multiple gaming systems through the roof, and I have to wonder if people like this will drive away hundreds of smaller buyers who quickly give up?

Bidding & Buying discussion

I am so SICK and TIRED of getting messed over. Ebay do. esn't care about sellers at all. I have tried Bonanza and some on Etsy. Not a lot of traffic. Any suggestions?


Selling discussion