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I have this Fenton vase that I am trying to determine the correct color of. I'm trying to figure between Cranberry Opalescent or Peach Blow Opalescent Overlay. The reason I'm questioning it perhaps not being cranberry is because of the color of the inside of the ruffle. Not quite a pink. And when I look at the books I have, the cranberry opalesents seems to only have the white on the tips of the hobnails.  Any help would be greatly appreciated.


Pottery, Glass & Porcelain discussion

Please help with mark on elephant figurine

Thank you in advance


Pottery, Glass & Porcelain discussion

Aug 24, 2016 1:27:20 PM PT

Please help with mark on elephant figurine

I just got my first empty box scam.  Guess I was due..


So the buyer buys 2 endmills(heavy)  I ship them USPS priority flat rate box with tracking and weight.  He sends me a message saying the box was empty and he wants his money back.  I have never had a problem with USPS on something like this and thought this could be a scam. I ask him if he opened the box and it was emtpy. Trying to paint him into a corner, knowing that the package was weighed.  He does not answer.


He then says he can send me a picture of the box...In the picture there is a sticker that says"package received empty"  At this point Im thinking that since the endmills are heavy maybe they fell out of the box and I will have to open a claim with USPS.  Then upon further inspection of the picture.  There were like 8-10 stamps on it?????USPS doesnt put stamps on the flatrate box.  So I ask the buyer why are there stamps on the box? No answer except he wants his money back. 


I ask him if he had it sent to someone else and then they mailed it to him?  No answer.


I go down to the USPS and ask the manager if any of this makes sense.  He tells me without a doubt its a scam. 


So I tell the buyer that if he had it sent to someone else and then they shipped it to him, I had nothing to do with it.  I  shipped the items, it was weighed, tracked and delivered. 


He then goes on saying that I am scamming him and eventually he just gives up.... I think it is over and move on.  I wanted to report him to ebay but didn't want to risk a reprisal from him or a friend.  So I let it be.


Now a few days later he leaves me bad feedback????And apparently ebay changed the rebuttal option.  So now I cant even respond to this bad FB?????


I reported buyer and now am waiting for ebay to open so I can try and get this bad FB removed...SIgh there goes another few hours on this stupid scam on a 20.00 dollar item.............Smiley Sad


Selling discussion

Aug 21, 2016 10:36:14 PM PT

Empty Box scam twarted, or not:(

This is a 7" carving and I am trying to figure out what this man represents.  I think he looks Spanish but am open to other suggestions. He is kind of shabbily dressed - his right pants leg has a big hole.  He is carrying a red sack in his left hand and also something in his right arm that looks like an upside down hat - when viewed from the top, the contents of this hat are painted gold (to signify money?)


Now comes the interesting part - notice the round whitish object at his right hip ... and follow it around his back in the panoramic view.  He has a whitish sack tied at the top and tied with a red sash to his back - there is a tube (?) connecting from the sack to the whitish object at his hip, and there is another whitish cloth (?) draped over the red sash near his left side.


My college age son thinks this man might be selling wine - what do you see him as?


Thanks in advance.



Collectibles & Art discussion

I am relatively new here but have viewed, bid in 100, 150 clock, watch auctions and I see the same thing on a good 15% or more of them. The auction will start at one cent or 99 cents with no mention of a reserve. With one day or a few hours left on the clock the item price will be hovering around a buck or two. It's gonna go cheap. Now someone starts bidding..price is going up. You look at the bid hisory of this latest bidder and  20, 40, 60 or even 80 percent of his several hundred recent bids are with this same seller out of the hundreds that  sell watches.  This guy for example. An average of 16.5 bids a day with the same seller...day in,  day out.

Is that obvious shill bidding or not ? 


30-Day Summary
Total bids: 802
Items bid on: 495
Bid activity (%) with this seller: 37% Help
Bid retractions: 0
Bid retractions (6 months): 0




Bidding & Buying discussion

Aug 21, 2016 3:39:05 PM PT

Shill bidding in clock-watch auctions.

Chipmunks are small, striped rodents of the family Sciuridae. All species of chipmunks are found in North America, with the exception of the Siberian chipmunk, which is found primarily in Asia.:


Breakfast? Good morning everyone.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Aug 21, 2016 5:13:54 PM PT

New to eBay Daily Chat for Monday August 22

hope someone can tell me what type of glass this is--shot ??? It  has pictures and names of Kentucky derby winners from 1938-1954. It measures 3" high by 3" across top. Might be from a bar set. Thanks for any help, Kay

Collectibles & Art discussion

This is a large 14" High - 5.5" wide at base Figurine of Shepherd.  Is it Parian Ware?  How Old?  Country of origin and or maker.

Marks are from Goodwill Store. 





Pottery, Glass & Porcelain discussion

I got this today from the antique mall. Is this pair crown shaped? There is no marks anywhere to identify them. Any help is appreciated. Thanks

Booksellers discussion

Here is the Home Page of the eBay Community in the UK for those who may be interested.   Opens quickly.


Selling discussion

Aug 22, 2016 10:37:52 AM PT

Ebay Community UK - Home Page

Found this at an estate sale and just think it is different.  Really would like to know what the dish was used for and the pattern.  Any help please!   

Pottery, Glass & Porcelain discussion


Good morning everyone



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Does anyone know what this tool is and what it is used for?

Thank you for your help

Product Discussions discussion

Aug 22, 2016 10:12:58 AM PT

Unidentified tool?

I figured I'd post a few pieces in one thread instead of creating multiples. None of these are signed, so If you recognize any, please let me know. Smiley Happy


1. Trying to figure out the what this type of rhinestone is called (center stones). They aren't like regular rhinestones, they look like they have more facets and are pointy in the center, not flat. 


2. D&E? I don't see any figure 8 puddling, but thought I'd ask.


3. This one has "Germany" written very small on the pin itself. How would this brooch be described? The main center stone has what I'd describe as a "Peacock" coloring. Smiley Happy


4. What are those small "teeth" like settings called, for the rhinestones? 


Jewelry & Gemstones Board Group

Aug 22, 2016 9:34:24 AM PT

Rhinestone Brooches questions

Hope you have a fantabulous day, Di  Cat Very Happy


Jewelry & Gemstones Board Group

Aug 23, 2016 7:54:19 AM PT


I don't know what to make of it. At first glance I'm thinking "Repousse", then I see how it was soddered. I'm thinking this is a Brutalist piece? Anyone recognize the style or can help describing this piece? It isn't marked. 




Jewelry & Gemstones Board Group

Aug 23, 2016 1:44:31 PM PT

Odd Cuff Bracelet

I got this today from the antique mall. Is this pair crown shaped? There are no marks anywhere to identify them. Any help is appreciated. Thanks


src="http://www.mathters.com/images/ebay/bookends-1s.jpg" border="0" />


Collectibles & Art discussion

Aug 22, 2016 7:23:39 PM PT

Anyone recognize this pair of bookends?

Disclaimer by the Author: This Post is NOT intended to drive sales away from eBay in any way shape or form.


I was curious as to how we stacked up against competitive web sites and primarily their Search Results page layout.  On the following pics I searched for some power tools.  Please note the very last pic is just from a local online estate auction which is about a 2 week run then the auction ends so no tool search was done for that, just an example of a very simple auction style online platform.   This is not blowing smoke but I think the EBAY site stacks up pretty well against competitve sites.  The eBay site is identified while the others have been "sanitized" so their identity is not readily available.  These are from a laptop NOT a hand held device.


Selling discussion

Aug 24, 2016 10:23:41 AM PT

Stacking up against the Competition

Hello,   I have asked the seller through 3 emails through Ebay to identify what was included with an item. 

eBay item number:


Finally he listed these items

Package Included:
1 x 5.8G 250mW Transmitter
1 x 4 Pins Connecting Cable
1 x User Manual


Clearly, no antenna listed.  But one is shown in his photo.  This is a huge matter for wireless video, to have the correct antenna for the device to work.

Some Ebay buyer is in for some heartache if they buy this and find the antenna pictured is NOT included.  Competing products are shown without the antenna because it does not come with the device. 

Shared as a caution .

eBay Cafe discussion


Mystery pottery vase , I bought it at a sale that had a lot of Art Noveau / Art and Crafts pieces , I thought it might be from Austria , but possible an odd duck in the Roseville / Weller category - ??? No marks


measurements - 8 " high 5 " wide







Pottery, Glass & Porcelain discussion

I have two drawings with signatures!

I have made a search but no result!

I hope someone can help!







Collectibles & Art discussion

Aug 22, 2016 7:56:52 AM PT

Unknown England artist signature

Hi, can any of the experts out there help me to identify this Waterford pattern? I'm new to Waterford and crystal in general and my research on the internet hasn't found a match yet!  The second picture with the red background may show the pattern a little better. Thanks in advance for any help!


Pottery, Glass & Porcelain discussion

I've searched a number of forums and online for a positive fix for this issue, without success...Any help or suggestions would be appreciated....Thanks!


I am having trouble with an EFE feature.  The csv template file I'm using uploads successfully, HOWEVER...the PackageLength, PackageDepth &  PackageWidth values do not appear in the actual listing template, when viewed in revise listing tool on the site.  No error message kicks back stating that the data is not recognized, it just doesn't populate the fields, even though the csv fields contain valid data.  Furthermore, there is no valid "Measurement Unit" column header to specify metric or imperial.


I use business policies for my listings, which offer predominantly free US shipping.  However, my GSP and First Class International listings need to have dimensional info to accurately calculate the shipping cost for the buyer...correct?  I have quite a few of these.


This is a screenshot from the revise listing form online, showing the fields from my test upload and another screenshot of my successful csv upload fields, as they were submitted:








The system won't let me upload the pertaining CSV file as an attachment to this post.  So, if anyone needs to see it, please let me know what to do to get it posted/sent.





Tools & Apps question

I need help with this silver coin. 1.1 grams(0.04 oz), 15 mm.

Collectibles & Art discussion

Hi I am hoping somebody on this board can help identify this baby doll i have. I cannot find a maker on her. She is vinyl rubber and has looks like glass sleepy eyes. Her hair is original and in great shape. She still looks great. Hoping someone will recognize who she is and age. Thank you in advance.

Toys & Hobbies discussion

Aug 23, 2016 12:58:31 PM PT

Need Help To identify Vintage Baby Doll

Selling question

Helping out a friend identify some items from his mothers estate. Looks like a clay fired glazed vase with intials that look like I R? Not sure if this is a identifying mark or just the initials of whoever made it. Any info would be appreciated before it ends up in the garage sale.



Pottery, Glass & Porcelain discussion

This has been in my husband's family for many years.  Any idea as to the manufacturer would be appreciated!

Selling question

Aug 23, 2016 11:35:32 AM PT

Need help identifying footed bowl

I'm wondering if anyone can tell for certain from my picturres whether this litttle vase is a reproduction.  Thanks in advance for any input.


Collectibles & Art discussion

Good Day everybody, This is a glass beaded necklace,I looked for a similar one to see if I found a match and the brand by comparing the metal parts but no luck, is there a web page that helps on the ID of unbranded jewelry pieces by comparing the metal parts,The earrings are plastic  unsigned to, I have many unsigned earrings and look for a matching pair to add as a bonus,if anybody knows who made them it would be great to know,.any help on the ID or tthe age or origin of this necklace is greatly appreciated, THANKS!


Jewelry & Gemstones Board Group

 Hoping your day is filled with all things good!!




Jewelry & Gemstones Board Group

Aug 24, 2016 4:01:29 AM PT



Good morning.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

I have a soft sculpture little people doll that bears no tag or Xavier Roberts signature. However, she is identical to my other SS/LP dolls. she is 23" long, her fabric and stitching are identical to an original doll. she has large thumbs and her face is the same as another ss/lp doll. did appalachian artworks or anyone else make a kit for homemade dolls in the 23" length.? Please tell me what you think. Is she authentic?

My Account discussion

Aug 24, 2016 10:04:21 AM PT

soft sculpture little people doll

I have searched Tiffin and it has not helped me too much. Does anyone know who made this, is it a whiskey glass, and what is the name of the design of the gold band? Also, what color is this glass? Glass measures 2.5 inches tall and 2.25 inches in diameter across the top of the glass. There are 11 panels. Thank you!

Pottery, Glass & Porcelain discussion

Aug 23, 2016 6:05:59 PM PT

Elegant Glass Help with ID

Sorry I posted in the wrong place. I have moved my question to Collectibles & Art. I don't know how to delete it from this board. Smiley Happy









Selling question

I bought this vase from an estate yesterday.I cant find a signature but I got it along with a pair of Roycrofters candlesticks so I now it is original Does anyone have a clue of the maker as I want to price it fairly

It is 9 1/2 inches tall, all hand put togetheraugust24 045.JPGaugust24 046.JPGaugust24 048.JPGThanks, Lainey

Antiques discussion

Aug 24, 2016 12:08:10 PM PT

Hand Hammered Copper arts and crafts vase

Dear all,

It's very URGENT situation, that's why I sending you email. 
I order shoes through your web site, but I have not received the item. I also sent 4 email to seller but they are not answering. It's realy URGENT for me because I have my wedding day next weekend.
Can you please let me know if it's possible to contact the seller? I'm afraid that I will not receive this shoes till weeding day and I had to buy new one.
Business information
Contact E-Mail:dechlimingcai@gmail.com
Purchased From:深圳市华鹏鑫商贸有限公司
Receipt ID:0513-9902-8465-2122
Item # 121749432733
Please be kind and let me know. This is all info about seller that I have.
Many thanks and best regards,

Bidding & Buying question

Aug 24, 2016 1:59:38 AM PT

urgent delivery

I've been with eBay for YEARS, but today I just opened my first store.  I'm starting off small... and hope to one day be successful enough to help me pay off my bills!!  Nothing is impossible!!  
                                ** CG **

Seller Hub discussion

Aug 23, 2016 9:28:42 PM PT

New Store Owner!!

They say tomorrow will be warm but dry, but the autoimmune barometer never lies.  Anyone got some eye candy to take our minds off the weather?


Sterling and crystal Creed rosary.


Givre molded glass rhinestone earrings.


White and smoky quartz monster bead necklace.  I restrung it with the original sterling clasp.  Weighs a TON, but I figure some crazy woman in Texas or Florida will go straight for it.  There's some iridescence in the white quartz too, making it just that much cooler. 


Jewelry & Gemstones Board Group

Aug 23, 2016 8:20:44 PM PT

Back into the Steambath Eye Candy Wednesday

I believe this is a BRUSH MCCOY ONYX lamp , brown with drip glaze , almost an art deco ball shape on three feet , maybe part of the KOLORKRAFT line ? ( I don't have a book on this pottery ) It also looks like Hull brown drip , like the glaze you would see on the corky pig bank with a little blue also in the drip . I couldn't find a similar piece anywhere .


measurements - 10 1/2 " high . 6 1/2 " wide , pottery piece is 6 1/4 " high .








Pottery, Glass & Porcelain discussion

Hi I am hoping somebody on this board can help identify this baby doll i have. I cannot find a maker on her. She is vinyl rubber and has looks like glass sleepy eyes. Her hair is original and in great shape. She still looks great. Hoping someone will recognize who she is and age. I have posted in the toy section but nobody is chiming in Thank you in advance.

Collectibles & Art discussion

Aug 23, 2016 5:19:26 PM PT

Help Identify Baby Doll


Collectibles & Art discussion

Aug 24, 2016 2:24:26 PM PT

Need help with porcelain marks- Thank you

Excuse me if this is double posted.  I have no clue about this.  It is a handmade paper sketchbook with an image of Diego Riveras "Flower Vendor" on the front and a "Tempus' rabbit with pen logo.  I can find no comprable.  And the Tempus logo is a total dead end.  The book measures 7.5" by 7".  The paper inside is white but a little discolored.  The twine binding looks newer an may have been replaced.  Any help will be appreciated.  Thank you in advance.





Collectibles & Art discussion

I'm trying to decipher the signature on a watercolor landscape.  Any help would be appreciated.  TIA

Collectibles & Art discussion

Aug 23, 2016 2:59:19 PM PT

Watercolor Artist signature help


Selling question

ANY suggestions 

eBay Mobile App - iOS

The number leads to Linda Dano jewelry, but not to this piece.  That mark has popped up before, but darned if I can remember whose it was. 

Jewelry & Gemstones Board Group

They are a medium brown wood with a much different face area than I have seen anywhere. The face area is a blonde wood with a circle see through spot in the middle with a rams head. Thanks

Sporting Goods discussion

I listed an item and received an offer for it. Unfortunately, the item was removed due to some issues which is being resolved. How do I get hold of the buyer to explain this? When I hit the "respond" link from the email, it says error because the item is not there anymore. I want the buyer to know what happened and not make her think I just ignored her which makes me a bad seller. Pls. help. Thanks!

Selling question

Its an 08 Ford Taurus with 100,000 miles. The flood damage was reported on carfax at 2014. The value is still deemed $6000, but I paid $3000. I have not sent him a certified check yet, just a $100 deposit to his paypal account. The pictures of the car look awesome and even has a video of him testing out all the electronics and him actually driving the car. Was the purchase worth it in your guys' girls' opinion and should I send him the money?

Selling discussion


I bought a football jersey at goodwill when I went to take photos of the jersey I notice it has a name and phone number on the collar.  Is there rule against list it with a phone number???  Thanks in advance.




Selling question

Aug 21, 2016 5:18:16 PM PT

Name + phone number on clothing

I just received the following message from eBay... As you will notice the "violation" I apparently made is blank. I've NEVER left any negative remark in anyones feedback. EVER. What gives?



After reviewing your eBay account, it appears that you have violated eBay's policy. As a result, we've taken the following action on your account:
- The following Feedback you left has been removed:

This is an informational message only, not a warning on your account.

We understand you may not have known about this eBay policy, and we encourage you to review the Feedback policy guidelines by visiting the link above.

Future violations of eBay policies may result in the loss of member privileges, including restrictions of your buying and selling privileges and suspension of your account.




My Account question

Aug 22, 2016 1:22:04 PM PT

Reprimanded for doing nothing wrong.

I sold a watch and the buyer opened a case to return. He said the watch was not keeping time. I do not mind taking returns for any reason but when they open a defective case it counts against my defect rate. I received the watch back this weekend and set the time. The watch is keeping perfect time.He obiviously changed his mind or didn't like it but did not want to pay return shipping. What is the best way to avoid defect claim when it isn't devective?

Selling discussion

Aug 22, 2016 2:42:37 PM PT


One time I got 16 and one time 18, so this is ridiculous.  How do I see them all?  I've clicked on her name and I've searched  the name brand of all her 36 items.

Bidding & Buying discussion

Hi there,


Am hoping someone can id the maker of this urn shaped pink pottery vase. It is marked with incised T178 on the bottom. I found one ad that said it was Abingdon. Another said it was Trenton Art Pottery - Savoy.


Any help is much appreciated.



Pottery, Glass & Porcelain discussion

Aug 21, 2016 5:12:11 PM PT

Pink Pottery Urn Vase T178 - Who made me???

I sold an item and sipped but buyer has not recieved it yet. Tracking just shows it left my post office. How do I handle this? never had this happen before.


Bidding & Buying discussion

Aug 21, 2016 7:17:08 PM PT

Item lost in postal system

Hi can someone hlep me identify this paperweight maker?

Thanks for any help!!

Pottery, Glass & Porcelain discussion

Hopefully someone with a similar experience can help me out. I sent a book to a buyer two weeks ago via Priority Mail. The book was supposed to deliver by Aug 13th but never arrived. Obviously the buyer has requested a refund. Tracking shows the book arrived in Springfield, MA on August 13th, but is now listed as "delayed" with no further info. My question is does Ebay offer any protection to the seller if USPS loses an item. Secondly, I am going to try to pursue an investigation through the Post Office to try to locate the book and get it delivered however, if I do the refund and the book later shows up, what happens next? Am I dependent on the honesty of the buyer to return the money to me?

Booksellers discussion

Aug 22, 2016 3:19:50 PM PT

USPS - delayed delivery

How does a seller avoid final value fees on shipping?   I am charging exact cost $3.09 and having to pay a .30 final value fee on shipping.  Also can we charge handling fee without being charged again by Ebay?    What the heck , im trying to figure out how to recoup cost and they just keep taking more.. Im loosing on shipping and handling..

Selling question

Aug 23, 2016 3:59:36 PM PT

how to avoid final value shipping fee

What are the available options when a buyer leaves a negative comment within a positive feedback?

Selling question

I have a 1 day handling time. Buyer paid 8-23 but wants me to ship 8-26. Will I get a defect or what will happen? Will I be struck by lightening by the ebay gods?

Selling discussion

About a week ago I bid on a vase and was outbid so I looked for another one and found one MUCH cheaper and bought it, about a day later the person who outbid me for the original vase removed their bid at the last second making me the highest bidder and I won the auction by default. Once I found this out I immediately contacted the seller explaining that I purchased another one for a cheaper price and that I did not want theirs, they responded with exactly this message "friend, please find it in your order, click cancel the order. Thank you." clearly I cannot do this as it is NOT an option for buyers, only sellers can canel a purchase I even contacted eBay about it several times to confirm they told me to contact the seller and ask them to cancel it and I have done so several times and received no response. I even got a message from eBay telling me they contacted the seller letting them know they are the one who need to cancel the purchase but today I got a message from the resolution center DEMANDING payment! I am so sick of this, there's nothing more I can do I certainly am not going to pay for it and there doesn't seem to be anything I can do other than constantly contact the seller asking them to cancel it and contsantly being ignored. Can anyone actually help? I have no idea what more I can do, there seems to be absolutely nothing I can do! I don't want this to damage my standing on eBay, I have never had a problem like this before.

Shipping & Returns discussion

I have a buyer who wants two of my listed items without have to pay for them to be combined. Should I delete one item and do the two as a lot at a cheaper price.

Selling question

Aug 21, 2016 3:05:34 PM PT

What's the best way I can do this?

I just sold some stuff and i had thought that after it sells, i just go to the post office and ship it.  now i see ebay can charge me andake labels and what not and im confused.  if i click the stuff from ebay, is that going to send me an empty box forme  to putmy itme in or do i still have to go mail the items at the post and then it will just be paid for already.  just not sure whats going on


Shipping & Returns question

Aug 22, 2016 10:29:55 AM PT

Shipping for the first time

I messaged a seller about combining shipping on several auctions I was planning on bidding on, as nowhere in their descriptions did it mention anything for or against combining shipping. Seller responded and said that they would combine shipping. Fastforward a few days -  I've won seven items (1-2" figures) from the sellers store, but the seller is now not responding to request to combine shipping (via "Request New Total" feature). In fact, I'm getting a notice that the seller does not allow combined shipping. Seller also has not responded to me in message form. My auctions totalled $20, but the seller wants $27 in shipping charges, despite previous agreement to combine. I still have the original message from the seller in which they state they will combine shipping charges. I won the auctions last night and plan on giving the seller the rest of the day to respond before believing the worst. What are my options if I don't hear from them? Advice?


NOTE: Figures are nothing overly special. They wouldn't require more than a padded envelope.

Shipping & Returns question

Aug 23, 2016 9:14:03 AM PT

Messages exchanged about combined shipping

Can someone link this policy....I tried search but I'm not using the right terms...


Looking for the policy that makes the Ebay money back guarantee void if the item is forwarded to another address.  Buyer sent me a message for an item that was broken, but it's been several weeks since they received it, so I was a bit suspicious.  Looked up the address and sure enough it's a forwarding shipping service.


I want to be able to quote policy when I respond to them, so if someone can give me the link, I'd appreciate it.

Selling discussion

Aug 23, 2016 10:31:21 AM PT

Can Someone Give Me A Link To This Policy?

I have a buyer who has purchased a couple items separately, not thru the shopping cart but separate transactions. Of course each transaction is showing as needing to be shipped.


My question is ... Can I ship both items in just one box, with ONE tracking number and then just Mark as Shipped the other item and add the same tracking number?


Is there any reason NOT to do it this way? Scam? INR?


Excuse me if this is newbie stuff, but I've never had a buyer NOT use the shopping cart and just make multiple transactions like this.

Selling discussion

Aug 23, 2016 4:55:19 PM PT

Combining multiple purchases question

Hi all,


I have a question about on time tracking metrics and how they are calculated.  If for some reason,  I have to void the label (incorrect whatever) and then issue and a new label - how does ebay tracking metrics work on such cases ? 


I know one of the labels will show as active while the other does not.   Will I get penalized on the first label because it does not show any activity ? 


Also, is there a way to update/change the tracking # in the sold listing  ?   I didnt think there was but I am not sure


thanks !



Selling discussion

Aug 23, 2016 8:03:05 AM PT

On time tracking and validated metrics

Hello, Need some advice or feedack about putting your store on vacation..... So I put my store on a 3 day vacation letting my buyers know that the item will be shipped asap the day I return.   Just pulled up a report and I have a defect from ebay for every item I sold whule on vacation even when i did ship the day i returned......I called ebay and they said that there is no protection for that and the defect cant be removed!!!!!    so if you have a store dont go on vacation ever, also the ebay representive told me that i should of ended all my listing then re listed them!!  what...pay a huge fee to do so  NO.   I pay hunderdes of dollars every month you think you could be protected for 3 day while on vacation......  no!   anyone else had this issue



Shipping & Returns question

I sold and shipped a factory sealed ink cartridge and after 27 days the buyer is claiming that the ink prints "extremely light." The buyer opened a case. eBay says I am responsible for paying return shipping on the item (which I will throw away since I cannot re-sell ink that has been used). I called eBay to appeal the case; however, I am unable to do so until I receive the item from the buyer.  So essentially I have to pay return shipping on an item that will be returned to me in a condition that differs from the condition I shipped it in. Also, coincidentally, the buyer contacted me just 3 days before the eBay Money Back Guarantee expired. It's just very frustrating. She is claiming she didn't receive the item she ordered, which is not true. She received the factory sealed ink cartridge that was listed. 


Should I attempt to appeal the case (even paying an additional $10-12 return shipping), or just bite the bullet and refund her money and ask her not to return the item at all? I'm really conflicted.

Shipping & Returns question

Aug 22, 2016 8:44:15 PM PT

Money Back Guarantee From Seller

How do I find out if I have an existing Pay Pal account?

Buying & Selling Basics question

Aug 24, 2016 9:28:36 AM PT

Pay Pal Account?

I sold a phone July 5 and used the wrong discription.  Buyer is having difficulty programming.  He did not ask for refund.  I am considering giving refund.  Will it affect my status as seller?

Selling question

For the second time this week, I have been asked to send a revised invoice with lower shipping, in this case a UK buyer now wants me to ship to a friend in the US. I would normally just refund the difference to the customer, as I did the first time it happened, but in this case, I will be paying a much higher FVF. Does anyone know how to send a revised invoice? I'm assuming eBay does not refund a partial FVF if you refund part of the shipping cost back to a customer. I cannot find out how to do it. Thanks!

Selling question

Aug 24, 2016 7:02:46 AM PT

Re-sending a corrected invoice

Can I ship a decanter that has the tax stamp paper intact with the liquor still inside.

Selling question

Aug 22, 2016 5:08:48 PM PT

can i ship liquor?

Trying to list an item on ebay motors, looks like a new format, it's a vintage part and after filling in all info tried to list it but it throws me back up to the top saying "there's a problem. you must list condition, however, where that is to be filled in, it says no condition is required for this item" therefore I can't list my item. Also no way to put in link about checking my other items. Anyone have suggestions as to what's going on? Thank you.

Selling question

I returned the product on 8/11/16 and so far have not done REFUND. How do I solve this problem?

The ebay does not open a case because the return phase, the seller does not inform the Ebay has received the item and I do not have REFUND. The USPS announced that the item was not delivered because the company was closed, but this happened on 08/13/16. I do not know what to do, someone could help me?


Product & Tracking Information


August 13, 2016 , 9:39 am

Business Closed

"Your item is being held at the Post Office in LA PUENTE, CA 91746 on August 13, 2016 at 9:39 am because the business was closed. The item will be delivered the next delivery day that the business is open. If this item is unclaimed after 15 days then it will be returned to the sender."


LA PUENTE, CA 91746 

August 13, 2016 , 9:15 am

Arrived at Unit

LA PUENTE, CA 91747 

August 13, 2016 , 8:42 am

Out for Delivery

LA PUENTE, CA 91746 

August 13, 2016 , 8:32 am

Sorting Complete

LA PUENTE, CA 91746 

August 13, 2016 , 3:21 am

Departed USPS Facility


August 12, 2016 , 11:41 pm

Arrived at USPS Destination Facility


August 11, 2016 , 9:32 pm

Departed USPS Origin Facility


August 11, 2016 , 9:29 pm

Arrived at USPS Origin Facility


August 11, 2016 , 5:35 pm

Departed Post Office


August 11, 2016 , 12:11 pm



August 8, 2016

Pre-Shipment Info Sent to USPS


Shipping & Returns question

What happens if i ordered a bunch of **bleep**, and the address listed was incorrect? What's the easiest fix, because i should have already recieved some of the **bleep**. How can i get this changed, or is all my orders **bleep**ed now?

Shipping & Returns question

Aug 22, 2016 1:09:59 PM PT

incorrect address

Wht is there no spelll check? Especially when you are apparently blocking my system from checking??

Tools & Apps question

Aug 22, 2016 9:59:08 AM PT

Spell check

I sell lots of things on ebay. I noticed that when you click a user's profile, you can click, "see all items for sale". I don't want this function enabled. When people find my listings through the search, I only want them seeing that listing. I don't want them clicking my profile and seeing everything else I have for sale. Is there a way to do this?

Selling question

i cant view my collections on my ebay account pls help

My Account question

Aug 23, 2016 12:02:43 AM PT

I cant open my collections on my ebay acoount

I am fairly new at Ebay. Do I need to tell buyers that I accept GSP or does Ebay do that?

Getting Started question

Aug 22, 2016 8:37:10 AM PT

Please Help Fairly New Ebay Seller

I had to cancel my listings last year after surgery and I'd like to list and sell them now. Are they archived or do I have to start over? Thanks

Selling question

Aug 22, 2016 1:12:13 PM PT

are items that I delisted archived?

Hi can someone help me identify this light any help would be great no makers marks found!


Antiques discussion

Could sells get any worse ? No because nothing is selling ! No new buyer or even the old buyers are gone and still NO ADVERTIZING ! EBAY YOU TOTALLY SSSSSUUUUUUUCCCCCCCCKKKKKKKKKKKKKKKKKKKKKKKK  !!!!!

You do not desurve the fees you are charging AT ALL !!! Please other don't reply these are some of my last words for eSucks ! 

Selling question

I had a buyer go through the return center. They want to return an item because they say they donot have the money to pay for it. (They already have the item. They just want to send it back and get their money back.) How can I handle this so as to not have a defect? Do I accept the return or deny it and jusat ask the buyer to return the item and I will refund them? I'm a little confused as to how eBay has set up this whole thing.

Shipping & Returns question

Aug 24, 2016 12:47:21 PM PT

Handling return so as not to get a defect?

how to enter a "was price" to show a price reduction on an item

Selling question

Aug 22, 2016 7:58:36 AM PT

how to enter a "was price"



I sell DVD's & Blu-rays, with an emphasis on quick delivery and free shipping: "Paid by 5, shipped by 7". I live close to a USPS Sort Facility, so a one-to-two day First-Class parcel delivery time is not unusual. My customers love this, while I love the low delivery cost.

When someone buys more than the 3 dvd's than I can fit into one 13-ounce First Class package, but fewer than the 12 it takes to make the Priority Mail Medium Flat Rate Box cost-effective, I run into difficulties. When I click on "print another label", I am sometimes informed that I've already printed all the labels I'm allowed on this order.


Currently, my best work-around is to go to Paypal, manually fill out additional labels, and possibly pay retail price, foregoing my commercial discount. Does anyone have a better suggestion for me?




Shipping & Returns discussion

Can I request a specific carrier at to of order?  FedEx does NOT deliver to our door in our resort.  Thanks!!

Getting Started discussion

Aug 22, 2016 11:13:44 AM PT

Specify carrier

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