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I found this lovely doll at Goodwill, but I don't have alot of experience with dolls. I found a site online and I believe the style is Flat-Top aka Civil War head, but I also know that they were reproduced in the 1960's and 70's. The arms appear to be made of soft leather. She measures about 10 3/4" in total height. The porcelain part measures about 2" from top to bottom. I don't know when the clothes were made, the dress has two very small snaps in the back. Could anyone give me an idea of the age and/or origin of this doll?

 

I appreciate the help!

KerrieIMG_8341__1455201279_32339.jpgIMG_8349__1455201339_29995.jpgIMG_8353__1455201406_99866.jpgIMG_8352__1455201446_61928.jpg

Dolls discussion

Hi, I would appreciate any help you many know about this vase, such as maker, age etc.

 

The 13" tall vase, base 6" has a hole in the bottom.  I wonder if this was made for a lamp?

 

It has hand painted flowers on front with raised outlines.  Would this design be called moriage? 

 

Some of the work is very nicely done and then there are areas where it is rather messy and crude.

SAM_5478.jpg

Thanks for your help.SAM_5471.jpgSAM_5474.jpg

Pottery, Glass & Porcelain discussion

I got this item from a house clean-out, and I have no idea what it is.  The guy was into vintage electrical / radio / tv stuff if that helps at all.  He even had it tagged unidentified.  Smiley HappyPART (1).JPGPART (2).JPGPART (3).JPGPART (4).JPGPART (5).JPGPART (6).JPGPART (7).JPG

Electronics discussion

Feb 11, 2016 12:20:11 AM PT

Can you identify this part / item?

BUBBLE WRAP.jpg

 

Have a great weekend all!

Selling discussion

amish.JPG

 

Amish buggy in Shipshewana, Indiana. Gigantic flea market, livestock auction and auction barn. 

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Is this one real? Name/year, if anyone knows, please. Thanks in advance!

 

IMG_0056_2.JPGIMG_0063_3.JPG

Fashion discussion

http://fortune.com/?p=1544389?xid=timehp-category

 

Se here we have it. The latest, greatest release by the new CEO today about the "new" search method of what to display to potential buyers. Not so new - this has been going on for a while. 

 

Apparently, best match, lowest, highest, ending soonest & newly listed are things of the past....article says the buyers are reluctant to shop Ebay because the current search system is burdensome.  MIGHT that be because the current search system hasn't worked properly for years???

 

Selecting instead for "best value" and "brand new" IS GOING TO KILL US....

 

IMO - Sellers of high quality antique, vintage or used goods that are FAR SUPERIOR to the majority of like kind listings - just dropped down to the bottom of the bucket.... I see no mention or way for sellers of these quality items to keep their distinction of high quality a search choice under this new method, but rather - will lump them in with poor quality merchandise that has no quality distinction....They frickin left us out again!

 

For the seller that has items that are antique, vintage or used that are in Excellent or Superior condition are going to be lumped with the Chinese keyword liers, those with very poor quality items and those who are selling knockoffs are going to benefit. 

 

The supposed "intention" is to eliminate the perception that a buyer has to scroll through hundreds of thousands of items to find what they want...... Fine - straighten that out for NEW ITEMS - GET THEM OUT OF OUR CATEGORIES - We - who sell top quality items that are not newly manufactured are being totally cut out of consideration with this "new search" system. 

Selling discussion

Hi- I mostly sell decorative items, some vintage, glass ceramic ect. And on occasion clothes. If it's clothing it's washed or taken to cleaners photographed and put in sealed bag to keep it clean and smelling clean Bc sometimes people smoke at my home. I don't state it's a smoke free home. I get my things from estate sales flea markets ect. Do you guys think it's petty for buyer to say item (glass candle holders) smelled of smoke? I'm sure it was packing I used (newspaper). Any suggestions please I will appreciate. Even the snarky ones. 😊 Just want to improve. Thx

Selling discussion

Feb 11, 2016 10:35:40 AM PT

Smoke smell

I have seen the mention of "Troll" on some eBay threads and was wondering if there is a good definition of that type of person?????

Selling discussion

Feb 10, 2016 10:42:22 PM PT

What is an eBay "Troll"?

Customer Service is non-existent, just read from a script.

 

We are serving a three day restriction for nonsense, our first one in like 5 years or more.

Trying to talk to a supervisor is pointless.

 

We have been on here since year one!

Over 12k feedback, 1 negative in last year

Always top rated etc.

 

We are the kind of seller eBay should want, not the kind to push away.

As I was explaining to the sales rep, whom I am not sure understood me anyway,

every year we sell less and less on eBay, because we do not feel we are treated like a valued customer

First, all of our Toys, Books, CDs, Video Games, DVDs, etc went somewhere else....

Then after nonsense, we actually become a licensed auction house with live Auctioneer.... so there went more than 50% of our listings

I do still like eBay, and we do list some collectibles on here,  but I do not like being treated like an idiot.

 

You would think in todays age of DATA and information, someone would see a report of declining sellers, and say "Wow, I wonder what is going on with that seller, we used to make $60,000 a year in fees off that guy, now we make a couple grand, and wait, his store subscription is lower, etc, etc"

 

Well, that is my rant for the moment,  in three days we will list a few things, unless I sell them first elsewhere Smiley Happy

 

 

 

Selling discussion

Feb 11, 2016 1:06:32 PM PT

Three day restriction selling restriction.

How can I get my money back I bought a Xbox 360 n I thought I did almost 40 bucks I paid and I received a empty box with papers and wrappers torn n I seen later on it didn't come with console so I said ok well maybe a get wires cords or games but no I get a empty box's is there any way I can I was ordering it for a early birthday present n I get this how rude

Bidding & Buying discussion

Feb 10, 2016 2:27:27 PM PT

Need answers asap

Hi I am relatively new to eBay and am starting to think that eBay is all about price.  My items are great but are not cheap items.  They tend to land between $10-60.  For instance, I posted a pack of 24 Snoopy Easter pencils for $12.99 and someone just asked if I would take $10.07?!!!!  I just don't get it.

I really like the site and find the community nice to work with as compared to Amazon.  But on Amazon, I never get any pricing feedback.

 

Thoughts?

Selling discussion

I knew how before the site was updated.... Now I can't find it anywhere.

Selling discussion

Feb 10, 2016 1:32:35 PM PT

What's the new way to block a buyer?

Went to money gram last night paid 2000 for a 08 Honda accord that was suppose to be shipped to me from eBay moters through a lady named Suzanne Adams who says her husband died 4 mths ago and she wants to sell the car so she won't have to pay storage fees and Blah blah bull**bleep**!!!! Than I got another email asking for another 1000 than I replied with I'm not sending any more money and I want a full refund they never replied back I called moneygram and they said my money was received in Dallas Texas **bleep** I sent it to Tulsa OK to my knowledge what TO DO PLEASEEEEE HELPPPPPPP!!!!!

Motors discussion

Feb 10, 2016 4:02:29 PM PT

Victim of scammer on craiglist

I shipped a package to the UK on 12/21/15, and just today, 2/11/16 it was returned to me unclaimed.  There were customs fees of $16 due, which I assume could be a reason the buyer did not pick up the package.  I had no idea it was being returned to me, nor has the buyer communicated at any time.

 

What would you do:

 

a) Don't do anything until the buyer makes contact about the package.

b) Reach out to the buyer and ask what he'd like to do.

c) Issue a full refund including shipping fees.

d) Issue a refund less the original shipping fees.

 

Selling discussion

Feb 11, 2016 10:55:59 AM PT

International Package RTS Unclaimed - WWYD?

Just sold my first item.  Do I ship it now or wait for some particular event to happen first?  Am I supposed to wait unit I'm "paid"?

Buying & Selling Basics question

Selling Collectible Stamps on Ebay:  To obtain a tracking number from the USPS, shipment must be a package, large envelope.  Imagine sending a 1" x 1" stamp in a parcel that would qualify as a package.  Does not make sense............extra weight and postage.  Instead I have decided to ship lots via USPS Insured Mail.  1 ounce, with cardboard inside protecting the stamp, costs $2.91. 

This is what prohibits me from being a top rated seller.  Been a member since 1997.

Have called and spoken with Ebay representatives with no resolution to the policy.

Any suggestions?

Shipping & Returns discussion

Feb 11, 2016 10:36:05 AM PT

Selling

 

   just spent some frustration time on the phone with ebay and i am more confused then ever.  so, once again coming to my smart and wise community! 

 

       i sold a pair of boots.  the boots didn't fit so i offered him a full refund.  i "don't" take refunds but i do.....I  just don't want to seem like i am Macys ( i am sure everyone has opinions about this but its not what i am needing help with ) 

     anyway,  the customer was very nice and offered me cash for my inconvenience to take them back even though i didn't ask for anything.  i told him what he offered me,  was too much and 10 % as a restocking fee would be fine as long as he was sure he didn't want all is money back. ( he was a rarity!)  we were just two nice humans doing business. he sent them back,  i refunded his money and all was good.  

    Until now,  my problem,........ i didn't get my fees refunded to me.  I have been doing partial refunds for shipping if i charged more then it actually cost . Been giving people refunds if they were unhappy or an item is lost etc. and all along, it has looked like " paypal"  refunds the fees charged,  when i do the refund via paypal, but now not sure it ends up that way. 

      i was told by ebay  that i don't get my fees refunded unless the seller requests a refund not that I give them a refund.  but just like trying to "avoid the open case" nonsense's when you can work things out to make the customer happy, I thought that if the person is getting the money back,  i have NOT MADE money then I SHOULDN'T" pay  the transaction fees.   the boots were expensive, so it wasn't chump change I lost but either way these things add up. 

 

So, is this another darn thing that everyone else is aware of and stupid me didn't know or is this something that has changed over time and others aren't aware of it ?   seems or at least  it feels like theft to me...  thank you!  

Selling discussion

How do I know how much I made on eBay in tax year 2015? 

I can't seem to figure out on Paypal how to get my 1099 or if I'm even getting one. I can see monthly PDF statements but I really dont want to have to add up a year's worth of sales. I have the most basic account on PP.

 

Any help?

My Account discussion

Searched the forums, and can't find this exact question. 

 

What is the best way to package a DVD for mailing?  I ship via USPS.

 

So the choice is:  Small Flat-Rate Box vs. Padded Flat-Rate Envelope.

 

Which is optimal, to prevent any kind of damage (bending/pressure/cracking) to the DVD cardboard slipcase and plastic casing?  It's a 2-pack DVD set.

 

I thought Small Flat-Rate Box was made for DVDs, but it seems to be straining at the sides.  It looks like there's a small "bulge" at the sides.   Although, is it better to be absolutely "tight," to prevent damage? 

 

If I use the Padded Flat-Rate Envelope, I suppose I'll have to put stiffeners in the envelope, or create a makeshift box to protect the DVD. 

 

What do you do?  Please be kind . . . I do realize this is persnickety.   Just want this DVD to arrive in pristine condition.  :-)

Selling discussion

Feb 10, 2016 5:00:40 PM PT

Best packaging for mailing DVD

Hi! Ther is the possibility ebay to remind a seller for a shipping? Me i tried to contact the seller but no answer!

 

Shipping & Returns discussion

Feb 12, 2016 2:21:53 AM PT

How ebay remind for shipping a seller?

Collectibles & Art discussion

Feb 11, 2016 2:32:27 PM PT

is this Navy

Shiipping to Japan, tracking unavailable. How do I make sure I can confirm that the buyer received the package? Any ideas?

 

Selling discussion

Today I printed an eBay label for an 8 lb. 40"x25"x6" package from Oceanside CA 92056 to Albany OR 97321. It cost $21.23 for postage only, plus $1.70 for ship cover ($30 item) since I was shipping ground or parcel rather than priority to save about $25. In order to meet my deadline I took it directly to the post office rather than waiting until tomorrow and giving to my carrier as I usually do.

 

When I got to the counter the clerk informed me I owed an extra $21.00 for "Short-Paid Online label". I came home and double checked that I had entered the correct measurements and still came up with $21.23 using eBay's label system. I checked the USPS  website for Retail Ground and got $36.91 not counting insurance. 

 

So I get $21.23 from eBay, $36.91 for the USPS Online postage caclulator, but actually PAID a total of $42.23 to ship it by ground when (if I had known) could have printed an eBay Priority Mail label for LESS - $41.33 with my TR Discount

 

Now it will take a week to get there rather than 2 days, plus an hour driving to and from the Post office and standing in line AND it ended up costing MORE than Priority mail.

 

Someone in shipping needs to attend to this discrepancy.

Shipping & Returns discussion

Feb 11, 2016 5:48:36 PM PT

EBAY USPS Label for Parcel mail incorrect.

Before the dashboard changed, there used to be a "listing enhancement recommendations" section as an option to work on when looking at active listings. It was usually along the lines of "we recommend x number of listings have 2 or more photos, add more keywords to titles, missing part number, brand" etc. Does anyone know where this went, or if it just doesn't exist anymore? Thanks in advance!

Selling discussion

i need my money back

Bidding & Buying discussion

Unworn aside from trying on described as "long sleeved" woman's jacket, oversized, I ordered an approximate size 16, it comes up marginally short on the arms, not oversized at all for my 5'3'' frame.
Would this item then be not as described?
They've messaged me back saying I'll have to pay £6 at cost to me for refunding it (it was free p&p) or they can give me £3 compensation... Considering its useless to me I feel I've been had.
Total item cost with free p&p was £12.34

I wanna know if I get a full refund?

Thanks

Shipping & Returns discussion

Feb 11, 2016 10:24:49 AM PT

Returning item of clothing

I've been a member since 2000 and haven't had any real problem with sellers excluding Hawaii. I just paid the extra shipping charges, usually through USPS. However, since ebay has switched to their current rating system, it's come to the point where I can hardly find any sellers who will ship to Hawaii, even very small items like screws or nuts. I've asked and it's usually blamed on the shipping rating they get from Hawaii buyers because it takes longer to arrive. Then I learned that seller's fees are based on this system. Now sellers threaten buyers that if we can't give a perfect rating, then don't bid. This has become rediculous! Ebay has ruined a good thing. I would like to know how I can complain/provide suggestions to ebay without calling them. From what little I've read here, calling is a waste of time.

My Account discussion

I got an email this morning that a buyer had requested my contact info.  15 minutes later (at SEVEN AM!) someone called my house.  Of course I didn't answer.
Can we prevent ebay from giving out this info?  If so, where do I go to do that?

My Account discussion

I sold a toy cassette recorder in November that was probably about 15-20 years old, still in the box. This morning I recieved an email from the customer that it never worked and it was a huge disapointment and she wants a refund. What should I do? She says if she gets her refund, she won't leave negative feedback. However, I don't think its possible for her to leave any feedback at all at this point. Should I just not recognize the issue? I don't really feel obligated to accept the return...what do you more experienced sellers think?

Selling question

Feb 12, 2016 9:13:02 AM PT

Buyer Wants to Return Item After 3 Months

Who pays for a return if the item wasn't as descriced?

Shipping & Returns question

Feb 12, 2016 2:56:01 PM PT

returns

My item arrived postage due.  The item was listed as having 4.38 shipping charge (which i was fine with and paid for at time of purchase in the purchase price) and when it came to the house, it had been shipped media mail. 

The seller paid 3.22 for media mail, post office examined to make sure it was media mail and it was deemed to not have been media mail.  The shipping charge should have been 7.95.  I had to pay 4.75 if i wanted to accept delivery of my item or i could return it.  since this was a birthday gift for someone else i did not want to deal with returning and starting over.   Is there anything i can do in regards to my extra $$ being paid for delivery?

Shipping & Returns question

Feb 10, 2016 12:38:21 PM PT

postage due upon delivery

Hello community

 

I sold on 4th February 2 games and buyer hasnt paid yet (11th February). What can i do in this case?

Thank you

Payments question

Feb 11, 2016 2:25:32 AM PT

Awaiting payment 1 week

I have a blouse that  has s/c for size but measurements appear to be for an adult.

Does this s/c usually mean small/child?

Selling question

Feb 12, 2016 10:41:29 AM PT

what does size s/c mean in a blouse

I am not receiving audio alerts on my iPhone when i get a email from buyer, make a sale or get paid. I used to but not lately and iPhone has been checked out. Maybbe I did something but not sure. Any advice?

Thanks

hank

Selling question

Feb 11, 2016 11:15:50 AM PT

not receiving ebay audio alerts on Iphone

I received a refund for an item that was defective. I bought it January 24. I used ebay bucks to pay for the entire purchase. I was refunded the full price today and I see under my ebay bucks section in my account it reads "Your eBay Bucks certificate was credited" with the correct amount. How can I use the ebay bucks now since this is from the last earning period? I read previous messages that there was a 21 day extension when you receive a refund using ebay bucks.

Thank you for any help.

Bidding & Buying discussion

Feb 11, 2016 8:08:32 PM PT

ebay bucks refund

I have two of these cups with lids. Are they for Sake? They are 3 1/8" tall by 1 3/4 top diameter. The lid is larger in diameter at 2".  I believe the flowers are Lotus. It has some writing on the bottom, Japanese??? Does anyone know what these are used for or what the writing on the bottom says 

Thank you!

Pottery, Glass & Porcelain discussion

Ok so i just switched from a iphone 4s to a samsung s3. I installed the ebay app to get the notifications like i had on my iphone and i can't seem to get it to work right. It worked ok for a day or two but then was cha-chinging for everything... I cleared the cashe and restarted and that temporarily fixed it,but soon it was screwy again. Then i uninstalled and reinstalled the app and again it worked ok for a while but now is mixing the cha-ching sound and message sounds... I don't know if it's a problem with the phone,or the app.

Anybody having simillar problems?

 

One more thing: My iphone would show what item i sold and/or any messages on the lock screen. How do i do this on my s3? Thanks

Tools & Apps question

Hello all and thank you for being there!

 

I purchased an item which I did receive.  I inadvertantly opened the request an "Did not receive my item".  I have not been able to work things out with the seller, and have just asked ebay to step in (having waited for the required time to pass).  If I close this request, will I still be able to open the "Item not as described" request?

 

I have included the above information in my summary to ebay, however as that may take several days, I wanted to request direcion from the real experts here.

 

Regards,

Michael

Bidding & Buying question

Feb 11, 2016 10:59:39 AM PT

I mistakenly opened the wrong request type

Cant track my order.
Trying to check it & it just shows that the sellet is no a member of ebay anymore.
Just want to know what to do.
Thanks

Shipping & Returns question

Feb 11, 2016 12:37:22 PM PT

# 141863649229

Hello, I have a Saxophone to ship, but unfortunately all of the USPS priority boxes are simply to small for it to fit in. I have lots of non-usps priority boxes sitting in my garage.

 

If I am able to use them, what must I do? What selection should I select at the drop down menu where it shows the type of box I will be using to ship?

 

Thanks.

Shipping & Returns question

Feb 12, 2016 12:28:51 PM PT

Can I use any box to ship an item?

How can I (in good conscience} call it free shipping when all I'm doing is adding this cost to my item?

Even if it's calculated by buyer location.

Or,I want to sell an item for 10.00 with free shipping but it costs 15.00 to ship it?

I am either misrepresenting myself or losing my tail.

I would really appreciate a straight forward answer. Please explain this to me.

Shipping & Returns question

Feb 10, 2016 1:51:41 PM PT

Free Shipping

How do I end an auction early - I have misplaced part of the lot of books.

 

Ebay says I can't edit an auction item.  \

 

What do i DO.

 

Thanks

Booksellers discussion

Feb 11, 2016 2:40:52 PM PT

Ending listing early

Zero feedback buyer in my area bought 2x items. The next day I received an email from eBay saying that the buyer wanted to cancel the order. So I went into the resolution center and entered the cancellations as per buyer's request.

 

The day after that the buyer contacted me, apologizing and saying he was having trouble paying with Paypal and is he still could continue the transaction. I said that was fine and that he should go into the resolution centre and state that.

 

Another 2+ days passed and he paid through Paypal.

 

Here's the problem....It now says within each item: "eBay Note: We're just waiting for the buyer to confirm they received a refund for this order. View Details"

 

I cannot close the cancellations even though the buyer paid and the buyer is not responding to my requests to close the cancellation requests.

 

Because they are Zero FB and because of how this started, I am very hesitant to ship the items before the buyer has closed the cancellation requests.

 

Is there anything I can do here?

 

PS: I have called eBay about this and spoke to someone in Customer Service (in goodess knows where), who did absolutely NOTHING to help me out.

 

 

 

 

Selling question

Shipping & Returns question

Feb 12, 2016 10:49:36 AM PT

Is it safe to ship to Hong Kong

Since there are discounts for purchasing postage through ebay, I am wondering if I can use it for non ebay items.

 

Any ideas?

Shipping & Returns question

I would like to buy a boxset of DVD's but how do I know if the company is reputable and I won't be scammed.

Getting Started question

Feb 10, 2016 7:05:19 PM PT

Boxset purchase

When I go to a listing and I click on items sold and it shows the list of buyers are those only usa customers or can they be international customers as well?

Selling question

MY ACCOUNT WAS RESTRICTED FOR SEILING , BECOSE I,M OPENED ANOTHER ACCOUNT,  I JUST USED ONE ACCOUNT  HOW TO UNBLOCKED MY ACCOUNT FOR SEILING???

My Account question

Feb 10, 2016 12:07:09 PM PT

ALASKA6413

RECENTLY I BID ON AN ITEM WHICH WAS A FIXED PRICE OR BEST HIGHEST OFFER, I BID AND SELLER COUNTERED,

DIDNT EVEN GET A CHANCE TO ACCEPT OR BID AGAIN, WITHIN A FEW HOURS THEY SOLD IT TO SOMEONE ELSE. IS THIS ACCEPTABLE, I THOUGHT I HAD 48 HOURS TO RESPOND

Shipping & Returns question

Feb 10, 2016 5:12:59 PM PT

Unscrupulous Seller

I ordered an item that was considerably expensive and the seller shipped it out to me via express mail. The for three weeks it languished in Russian customs, to protect myself just in case the item was not as described when the estimated arrival date approached I filed an item not received claim. Ebay put the case on hold to allow the package to arrive (another 30 days). The item looks like its stuck in US Customs now for about 2.5 weeks but the extention ended so Ebay ruled in my favor and is issuing me a refund. Right now I'm shopping around to see if I can get the item from another seller as this item is required for a project.

 

So, if I do get the item from customs somehow, what am I obligated to do as a buyer?

Shipping & Returns question

Feb 11, 2016 6:26:50 PM PT

Item not received and was refunded

Hello,

 

I am new to eBay and have only sold a few large items but I've noticed that people can click purchase without the means to pay. I would love if eBay implemented an option to decline purchase requests until Payment has been sent. Other sellers in the competitive field I sell in can easily create new accounts and knock my items down for a few days until I can file unpaid item case and relist at which point they can repeat. I'm not saying this has to be the case for everyone but I know I personally would love an option to do this. Obviously this would not be the case at all with offers.

 

Thoughts?

Payments discussion

Hello everyone,

 

I've recently bought an item and the seller indicates that the item is shipped but didn't provide me with a tracking number which makes it difficult to comfirm, and i've contacted him he told me it was delivered which isn't, i've read in several threads that the seller is not required to provide a tracking number which i don't understand i mean why should i take their word for it? if you shipped something you should provide a comfirmation of some sort otherwise you can't prove it was shipped in the first place, the seller has 99.6% rating and over 11000+ points which makes them good i think but what should i do? 

 

Any help would be greatly appreciated.

Shipping & Returns question

How can I discount an item 10% of original price and have that show on the listing? Item hasn't sold so wanting to mark down price, but wanting that to show on the listed item.. thanks

Selling discussion

Feb 12, 2016 8:34:20 AM PT

discount prices

A buyer just bought three games. I had already purchased first class shipping for the first game when he bought the other two. All are free shipping.

 

In the past, I could not use the same tracking number for multiple items, and I don't know how to combine these. He has already paid. What do I do to avoid being docked for shipping metrics or leaving myself at risk for a case but so I can ship all three games in one box with one tracking number?

Selling discussion

I'm pretty sure this is fake, but wanted to run it by the board before I toss it. Thank you.

Fashion discussion

Feb 12, 2016 8:54:09 AM PT

Fake Gucci Sweater?

http://prntscr.com/a2ge6b, no funds in paypal yet but I will receive it as I ship the item or not?

P.S  Link is safe, try googling Lightshot if you dont believe

Buying & Selling Basics question

Feb 12, 2016 1:17:08 PM PT

Am I ready to ship digital item?

Customer sent a message saying they found something else. What is the proper way to handle this situation. Thank You

Selling question

Buyer has been a problem since the start.

 

This buyer made an offer it was accepted then asked for time to pay.

 

When paid asked to ship same day. After shipped asked to cancel. After stating item had shipped. Asked next day why tracking not updated by USPS.

After received stated screen was damaged even though acknowledging the extra packing included.

 

I asked for pictures so a I could determine amount of partial refund.

 

No pics given a case opened stating screen cracked. My options are limited by eBay. 

 

As I do not feel the buyer is being honest. I am giving the amount the person wants back. I can see it would not cover that kind of repair, but what would I need to do to try to avoid this in the future as it is quite the headache.

 

I don't think giving a full refund and the buyer keeping the item as damage has not been proven is fair.

 

Any advice would be greatly appreciated.

Selling question

Feb 12, 2016 11:33:40 AM PT

Problem buyer making a claim without proof

Bidding & Buying question

Feb 12, 2016 12:56:37 PM PT

how do I make my bidding private?

Does anyone know Ebay's 800 number and what time they open?

Selling question

If I purchase something using a credit card, does ebay/paypal charge any fees?  I'm wondering if it's better to pay with my credit card (where I can earn some points/cash back) as opposed to paying with paypal where I earn nothing.  Thanks in advance!

Buying & Selling Basics discussion

Feb 11, 2016 10:32:48 PM PT

Pay by Credit Card

Greetings - 

I sent a buyer an invoice for an auction they won on Feb. 8th. They did not pay, so on 2/11, I sent a reminder that the payment was due. I received a message back saying that they would pay today (Friday, 2/12.) That message said that she was just getting out of the hospital.  The message was a little suspect because she asked a question about the product that was really clearly stated in the auction listing.

 

I recieved a message just a few minutes ago that she has to return to the hospital tomorrow, and that she won't be able to pay until 2/29; that's 17 days from now. So basically she's now asking for two extensions. I'm also unsure why she can't pay if she's able to get access to some electronic device in order to email me. In any event, this is the second person in the past two auctions who has asked for more time to pay, and then asked again for more time.

 

This seems excessive, and is becoming an epic waste of time, any advice on how best to proceed? Do I respond to her email and say that I can't wait for payment and need to relist? I don't know if I should just file the non-payment complaint and let that process play out.

 

Thanks in advance for any advice.

 

Two follow up questions: What is the best practice when dealing with someone who is asking for favors that you don't want to offer (i.e., do you address them, or not?)

 

And, Should one need to or have to block someone from the an auction if you relist a product? In other words, do I need to block this buyer from the relisting if I relist it? I don't want to go through this again.

 

 

Payments question

   

How can I cancel my Auction listing and relist it as a fixed price with best offer listing ?

Payments question

Feb 12, 2016 12:51:33 PM PT

How do I cancel an auction listing

Today Feb 12,2016, I printed out a shipping label for a small 3 oz package and expected to be charged the new commercial rate for 0-8 oz : $2.60 which we've all been seeing since USPS increase Jan 17.   I was surprised to get charged only $2.54 - the retail rate.  I contacted eBay and the eBay rep had no idea what was going on...didn't even know eBay shippers who print postage on eBay get commercial rate.    This is not going to be a problem until I send a package over 3 oz. and the retail rate is a lot more than the commercial.   Is anyone else seeing that they are getting charged retail postage rates???

Shipping & Returns discussion

I came online today to see that the item I ordered had been delivered, much to my surprise. I look at the tracking info to discover that it had been sent to an address in Kansas, when it was supposed to be mailed to North Carolina. And when I double checked to make sure the address I provided the seller was correct, it was exactly what I had specified.

 

I don't even know anyone in Kansas, let alone how or why the item was shipped there. I wrote to them to find out if they had provided the wrong tracking number, but have yet to hear back. And every time I try to specify that the item was not delivered in the resolution center, it just shows me that it was delivered to the address in Kansas and doesn't give me the option of doing anything about it.

Shipping & Returns question

I had someone purchase two items from me back on the fifth of this month and I've messaged him twice about coming to pick up these items and have gotten no response. 

 

Is there anything I can do at this point? I suspect that this guy didn't know that it said local pick-up, even though he hasn't contacted me about why they haven't shipped. 

 

I've had a few lately buy this and other long items expecting them to be shipped, but somehow miss the local pickup under the shipping and no shipping amount. 

 

His address says NC, I'm in central Florida so unless he's coming or knows someone down here who could pick them up I assume he's going to cancel but I think the least he could do is contact me. 

Selling question

Feb 11, 2016 11:14:53 AM PT

Local pickup buyer not responding to messages

Just wondering if mail moves through on Sundays?

Shipping & Returns question

Feb 12, 2016 7:58:24 PM PT

Does mail still move on sundays?

Selling question

Hi I am thinking this is Blenko but can not find any help?

Thanks

Pottery, Glass & Porcelain discussion

Feb 10, 2016 7:08:17 PM PT

IS this amberina ruby glass Blenko??

On the Return Page it states

 

"If the item hasn't arrived yet, the buyer may not be returning it. If you like, you can contact the buyer. If you can't reach a resolution, you can ask us to step in. Learn more."

 

The Return page has the following option to
1. Refund the buyer
2. Ask eBay to step and help (5 days + 30 days after Return approved)
The Return page does not have any option for Seller to do anything other than waiting

 

Question:
If I ask eBay to step in after 35 days of no action from buyer, will this add a defect to my account?
Note: 1) Buyer did not marked item as shipped, no tracking number was provided
2) I have not not received the goods

https://www.dropbox.com/s/0lu1jxh6poedpbx/eBay%20Return%20Page.png?dl=0

Shipping & Returns discussion

As we know Ebay is quite good at hiding what one actually is paying in fees.

I recently purchased Fedex shipping and vaguely remember the amount but would like an exact accounting of what I paid.  I know it was more than the shipping I charged in the listing and want to adjust to what's fair.

I looked in the transaction history, invoice details, PayPal etc. but all I find is what the buyer paid - not what I paid.  Where is it hidden?

Shipping & Returns discussion

Is the 1000 free listings just a random offer that comes about with no ryhme or reason?   does EBAY just send those offers out whenever they feel like it or do they only go to people that meant some selling criteria?   I like posting without insertion fees and would really like some more....just curious if anybody know what the time table is on getting them??

Selling question

Feb 13, 2016 10:55:11 AM PT

1000 free listings

Someone came to my house and used my laptop to access eBay and is now accusing me of using her account.  She has addiction problems and doesn't even remember being here. Should I report her?

My Account discussion

i hAVE BEEN TRYING TO BID ON AN ITEM... I CAN WRITE IN THE BID... THEN AN OPPS COMES UP AND SAYS THE SELLER WILL NOT ACCEPT  BID

 

Bidding & Buying question

Feb 10, 2016 7:25:19 PM PT

has any one had a problem with bidding???

I've been getting the same errors about my file excahnge upload. I am about to give up. Any one that could look into my file and tell me what's missing or what I need to change to make it work. I uploaded the file here:

http://patrickaliaga.com/ebay/File_Exchange_template/FileTransferBasic2.csv

 

I made some changes according to some feedback  user's posts, but  I think the error is to general. I did erased the shipping type from Flat to nothing, but still getting the same error.

 

Any suggestions?

Any help would be great

 

Tools & Apps discussion

Is there a way to filter out sellers that use the Global Shipping Program?  It is a very costly service and I would prefer to block sellers that use the service so I don't see those auctions.

Thanks

Shipping & Returns discussion

Feb 13, 2016 7:57:56 AM PT

Global Shipping Program filter

 GOOD MORNING HAS ANY ONE OUT THERE HAD POBLEMS WITH COMBINNING SHIPPING? WHAT HAPPENS IS MY CUSTOMER PURCHASE A BUY IT NOW  ON 1 ITEM  AND THEN TRY TO PURCHASE ANOTHER  SECOND AND THIRD ITEM TO RECEIVE COMBINED SHIPPING RATES,  FOR SOME REASON  THEY ARE NOT ALLOWED TO DO SO    WITH OUT PAYING FOR THE FIRST. AND THEN ARE CHARGED SHIPPING ON THE NEXT ITEM AS WELL.  WHEN I CALLED EBAY  THE CUSTOMER SERVICE PERSON SAID MY COMBINED SHIPPING OFFER WAS SET UP CORRECTLY AND IT WAS THE CUSTOMERS PROBLEM, SO HOW DO  I HELP THEM . RECEIVING DAILY EMAILS , AS WHAT I SELL IS SMALL ITEMS SUCH AS BUTTONS. EASILY COMBINED FOR SHIPPING.   THANK YOU

Shipping & Returns question

Can anyone tell me anything about this,There are no markings that I could find & when you shake it,It sounds like a maraca.and does it have any value at all? Thanks in advance..

Collectibles & Art discussion

Feb 13, 2016 7:09:42 AM PT

Anyone know what this is?

any idea? 

My Account discussion

Hey!!!

I ordered a nail art peel off palisade base coat liquid tape manicure clean hedge from the seller named enterm. And yeah I received the parcel but it was all broken. I orders 4 of them and all of them were broken and can I know how can I get help for this, can they send me my order back again or return my money back. I sent the seller 2 messages and I had no reply still.. Please help me to solve this problem.

thanks

waiting for your kind reply and help,
sen jay

Shipping & Returns question

Feb 13, 2016 10:30:12 AM PT

Broken item recieved

I would love for the Manage all orders page to start with the most recent sale at the top, since that is usually the one I'd be checking, not the old ones. How do others feel?

Seller Hub discussion

Feb 12, 2016 2:17:52 PM PT

Manage all orders page

Hello,

 

I just bought a PS4 from a seller just recently, I was going to give them good feedback, but time and my recent sickness made it so I couldn't give them feedback right when I got the item.

 

So, just a few hours after I recived the item, the seller comes to me with multiple messages with barely any time inbetween and kind of a snippity attitude saying now that I got the item, I need to give them feedback or they won't get their funds.

 

Is that even true? I sell too, and I've never needed feedback to get funds.

 

The seller was treating me really nice until they got like that with me.

 

I felt like giving them neutral feedback, because the picture and newness said there would be original packaging, but when I got the item there was no original packaging like the box and I like having original packaging.

 

Maybe I'm just jumping the gun, but the seller got surprisingly rude all of a sudden.

 

Any advice would be very helpful.

 

Thank you.

Buying & Selling Basics question

I HAVE TO TALK IN CAP FOR I FEEL SO BAD RIGHT NOW AND IF I DIDN'T HAVE A PROBLEM WALKING I WOULD NEVER SELL ON EBAY AGAGIN, ANY KIND WORDS WILL HELP ME.

 

I REFUNDED A CUSTOMER BY ACCIDENT, IT WAS A PRETTY BIG SALE,  CALLED EBAY ASKED FOR HELP, NONE OF COURSE, CALLED PAYPAL ASKED FOR HELP, NONE THERE EITHER.  I HAD TO TELL THE BUYER IT WAS AS HONEST MISTAKE THAT REFUNDED HER BY ACCIDENT AND I WILL SEND HER A PAYPAL INVOICE SO SHE CAN REPAY ME. 

 

 

WHAT DID I GET?  TWO BAD FEEDBACKS SAYING I RELISTED THE ITEM AND CANCELLED MY ORDER,  BECAUSE I HAVE MANY OF COURSE SHE SEEN THE ONES SHE ORDERED.  SHE NEVER BOTHERED TO READ ANY OF THE THREE EMAILS I SENT HER NOR DID SHE CARE.

 

CALLED EBAY, OF COURSE NO HELP.  I AM ANGRY, HURT AND I FEEL SO BAD THAT THEY GET AWAY WITH THIS UNFAIR PRACTICE.   IS ANYONE HAVING ANY LUCK ON THE OTHER SITES PLEASE TELL ME SO I CAN FINALLY LEAVE THIS PLACE.. 

 

I SPEND LOTS OF MONEY ON EBAY ALSO, WHEN I DO FINALLY LEAVE, I WILL NEVER BY FROM THEM AGAIN,  MY BROTHER ALSO STOPPED BUYING FROM EBAY.

Selling discussion

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