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Fashion discussion

Oct 20, 2014 2:16:22 PM PT

Chanel scarf is it fake or real?

This oval bowl measures about 11x8.5 and is just over 5" deep. The crystal reflects the light so beautifully! Does anyone know who may have made this? 

Thank you!






Pottery, Glass & Porcelain discussion

Any ideas on a maker of this set?

The "tomatoes" do actually look real enough, that people walk up to them expecting the real thing!  Thanks!



Pottery, Glass & Porcelain discussion

Oct 21, 2014 8:49:16 AM PT

Potties Please ~ really, this time!

I'm trying to identify the name on this perfume bottle and whether it is a fragrance or company.  I've googled every variation of what it looks like and found nothing, yet it doesn't look like a German word!  Can anyone help?  Thanks--


Is it missing a squeeze bulb or something else?  About 2" high



Pottery, Glass & Porcelain discussion

Oct 20, 2014 5:12:40 PM PT

Help on Western Germany perfume bottle

okay guys i need help! I saw an add on craigslist for 4 tickets to the cowboys @ eagles for only $500 and it was section 138, row 12.  which these tickets are faily expensive so right away red flag.  the ad gave a phone number to text.  i texted them and they told me to email them for more info.  so i did and then i received this; 


I have for sale 4 Philadelphia Eagles vs Carolina Panthers Tickets for Mon, Nov. 10th. My seats are located side by side in Section 138 Row 12. The price for all 4 tickets is $500 and you will also receive a parking pass. I am a season ticket holder so if you are interested in buying another game or all home games I can sell you my 4 season for $1500.
Currently I am on a business trip with my World Health Organization Team around the country to raise funds for people with diabetes and I won't be able to any of the home games this year. I bought the tickets before I knew I had to cancel my football plans. Due to time sensitivity and to make sure that we do this transaction safe and secured, I would like to do this online through Buyer Protection who are affiliated with eBay and they handle the whole process. As a season ticket holder I also have digital tickets (etickets) which I will send to you from my season account to your email address. This takes less than 30 minutes. I want you to know that I will not receive a single dollar until you have the tickets in your possession and you are 100% satisfied with them.
If you are interested in buying the tickets, please email me back with your full name and shipping address or email address where you would like the tickets to be sent.
Thank you and I hope you have a great day!
so i responded saying that i only wanted the tickets for the game on 12/14.  withing seconds of sending that email i received another from this lady asking if i had received the einvoice.  i checked and i had am invoice from ebay....
You are receiving this e-mail because the seller Anita Wastin, has selected eBay Buyer Protection to handle a secure online transaction with you.
eBay Invoice #347738213768 for: 4 Philadelphia Eagles vs Dallas Cowboys Tickets
eBay member Anita Wastin, as the Seller, started a new transaction through eBay Buyer Protection Program and registered you, Josh Windemaker, as the Buyer.
We verified all the details of this transaction and we concluded that they are accurate and the transaction is approved.
Please follow our instructions to complete the transaction safely.
Review and pay for your eBay purchase:

4 Philadelphia Eagles vs Dallas Cowboys Tickets in Section 138 Row 12
Sale price:
Shipping cost:
 US $500.00
 US $0.00
 US $500.00
Inspection Period:
Refund Option:
 Payment Pending
 3 days
 E-tickets via email. Buyer will receive e-tickets within 60 minutes upon payment confirmation.
Josh Windemaker
(I deleted this)
Note: Buyer must present a valid email address in order to receive the e-tickets.
http://pics.ebaystatic.com/aw/pics/asteriskG_10x10.gif How to send the money to eBay Buyer Protection
Payment must be submitted via MoneyPak, an easy and convenient way to send money to where you need it. The MoneyPak works as a cash top-up card. Once you purchase it at a participating retailer with cash, you can use it to make payments to eBay. eBay Buyer Protection will secure the payment until the buyer receives, inspects and accepts the tickets. Or, if it will be the case, eBay Buyer Protection will refund the payment to the buyer. 
 Take your cash to a major retailer. Walmart       CVS         Kroger           Aid          Walgreens
 Buy one $500 GreenDot MoneyPak card. (Like the one in the picture above. MoneyPak card should have 14 digits)
 Click the Pay Now button below to make the payment or fax the GreenDot MoneyPak codes at +1 206-202-0803

If you have any questions please fell free to contact us at BuyerProtection-tickets@representative.com

We're available from 5:00 AM-10:00 PM Pacific Standard Time (PST), every day.


this seemed sketchy again! lol because when I clicked the pay now button it takes me to a page that asked for my name, email, and the moneypak card number....i have this gut feeling that its just one elaborate scam from a pro! i copied and pasted the invoice from ebay so it probably doesnt look the same, but it def looks legit in my email haha....so please help me out friends! =) thanks a lot! 

Buying & Selling Basics question

Oct 21, 2014 9:30:06 PM PT

feels like a scam!

   I wrote a listing description. I spaced between each numbered description detail. I listed and then see that my paragraphs are all run together in to one paragraph. SO hard to read. I have tried revising 3 times and still I can't  make it list as I typed it. Could this be a problem with my Java? I'm frustrated and...can't figure out what's going on. PLease help. The item listing number is 121467693515. Thanks for any help.

Tools & Apps question

Oct 22, 2014 8:37:20 PM PT

What is wrong with my listing detail?

We have been on eBay for 5 years. We sell vintage parts mostly for Gibson. Maybe I am an Ostrich with it's head in the sand but what happened last month to cause 4k a month in sales to go to $243. We have higher prices becuae we sell good quality mostly to other dealers and overseas, but suddenly everything flat lined Oct 1st. I read the forum and community whiners and complainers I am neither just wondering..Did Google do something or are we beeing weeded out as too small to matter or i can go on and on with a list of paranoia just kindof weird how sudden this has happened. Something changed October 1st not one sale since



Selling discussion

I just sold this year three sweaters; two by Banana Republic and one by Sears.  But these sweaters, listed since last year,just will not sell.  I'm wondering why not?  They're quality and they're pretty.  Feedback accepted.





Selling discussion

I've had one too many run ins with buying an item and it not being NWOT like the seller claims. It's frustrating on one hand because blurry pictures only show so much, frustrating on another because the seller almost always reacts negatively. But if you're going to put NWT/NWOT, it had better be just that... new. Does Ebay generally favor the buyer in this situation? I had to open a case because the seller is saying it was not worn, when it has clearly been worn. Any tips on avoiding this in the future besides asking for extreme close ups of all areas of the item before purchasing? 

Bidding & Buying discussion

Oct 20, 2014 9:49:04 AM PT

What to do with items clearly not NWOT?

If so, how did you handle it?  We had a home robbery this past spring.  All my jewelry was taken and the local sheriffs have been unresponsive.  


New local seller listed an item two weeks ago.  Mine was missing a stone and so was this one... big coincidence.  Yesterday they listed more items including another item matching one of mine.  


Just curious about other's experiences with this kind of thing.  

Bidding & Buying discussion

This eBay "explanation" is found in the Projected Seller Status area of your selling account. This is pure gibberish. Seriously, a third-grader could be more clear and realistic than this:


"The transaction defect rate won’t affect your seller level until you get 8 transaction defects from 8 different buyers within the most recent evaluation period. To remain a Top Rated Seller, you must have fewer than 5 transaction defects from 5 different buyers within that period."


"Affected" means "affected." So which is it? Is my status not affected in any way until 8 from 8? Or, as the second sentence states, is my account affected (losing TRS status) when I get 5 from 5.


You cannot have it both ways here. Sit down and draw Venn-Boole diagrams for an hour. You can't have "no affect" until 8 from 8, but also have "affect" at 5 from 5.


Geezus. I get tired of trying to decipher this nonsense.

Selling discussion

So I sold a key board via auction a few weeks ago. The guy came to my house to pick it up, he tested the function then and then paid me cash. Now he's saying it doesn't work anymore (it was perfect when he tested it) and wants his money back. I also said no returns on my auction. Can anyone give advise as this is my first eBay sell?!?

Shipping & Returns discussion

Oct 20, 2014 7:44:00 AM PT

What to do re return...

I hope I've just missed something...


Two times out of three now, I have auctioned a smart phone and the winning bidder is overseas, has a feedback of 0, and doesn't pay and doesn't respond to messages.  While I realize I could refuse bids from buyers with feedback of less than some number, the third phone auction was completed by a buyer in the USA with a feedback of 0, but they paid right away and there were no issues.  So yeah, I'm pretty selfish and don't want to block all 0 feedback buyers (but that doesn't mean that isn't the right thing to do)...


But I'm confused - I have my non-pay limit set at 14 days, and then eBay sends a message to the buyer, the buyer does not respond, and finally the auction is cancelled and my fees refunded.  All well and good, but then I look at the user's profile, and there is nothing to show that they've bid on items and not paid, or that they've not returned requests for information from eBay or from sellers, etc.  If this information was available, I could determine if it would be smart to cancel a bid.  And if the same person opens another account to avoid the "ding" hopefully the multiple accounts would show up under that section.


And what on Earth is the deal here?  One cell phone auction (long ago, not one of these three I referenced) was a clear scam as the buyer opened an eBay account, won the auction, closed the eBay account and sent me an e-mail that was supposed to look like it was from PayPal telling me to ship the item.  Not only did I verify if the funds were in my PayPal account (they weren't) but eBay caught the instant closing of the account and flagged the transaction.  Good for them.  But to bid and not pay and not respond...why?  Are these people that are trying to impress someone by claiming they're buying a high-end product?  Are these just kids who think this is funny?  Do we have enemies who think this is how to bring down the US economy?!?  I'm very curious...


Or iIs there a way to tell someone has stiffed a seller and I just can't figure it out?


Many thanks!

Selling discussion

Automatic payment at Auction completion... Why do we have to wait for payment? If everyone is required to use paypal, why do I have to wait for payment or non-payment? 

Selling discussion

got a buyer want to return phone case for this reason phone got damaged and they r no longer making them and i look at their purchase history and found she make purchase of silimar item from another seller for cheaper price. And also can someone tell me how to print return lable on ebay i didnt opt in HASSLE-FREE return thx

Selling discussion

Oct 21, 2014 7:23:05 AM PT

Is this buyer remorse?

I thought I put $100 in Max bid, but I won instantly making me the highest bidder which was a difference of $17 from previous bid. How can I find out what was actually the last bid before mine. I looked at all 12 bids and it shows $83 as the last one before me, and at the exact same time as my bid another one bidded $100, but I won. Does this happen? I feel like I got cheated. THX

Bidding & Buying discussion

Oct 20, 2014 8:54:37 PM PT

I thought I put $100 in Max bid

suppose I offer 1 day handling and someone buys on friday. I know I have until monday to upload tracking to meet the 1 day handling requirement. And then suposidly I can mail it any day thereafter and it will still meet 1 day handling requirements, which is sort of a question I'll alwayy ask and never feel is correcly answered because it doesn't make sense that ebay would allow the negelgance that as long as I can print up a label by monday that I can mail it on thursday and still remain in 1 day handling time? I know they must fraw the line somewhere like a week after, but I'm not sure.


Anyway, so suppose I have 1 day handling and sell something on friday and print a label sunday making the departure date on the label for monday. If I mail it tuesday instead of monday, does that kill the requirement for one day handling?  Just trying to retain my TRS status and "%90 of items meet handling time with tracking proven by postal service" I think is hurting my rating, but the only thing I ever do wrong is what I mentioned above, along with selling a few things here and there in envelopes without tracking.

Shipping & Returns discussion

I bought an item at a really good price from a new seller. I'm not going to neg them because I've only left 1 neg in 15 yrs and a lot of you know what that was about. Anyway, I received this "package" and it looks like a 5 yr old addressed it, they left half my address off. I'm not sure why it got delivered, my post office sends stuff like that back usually because of the delivery confirmation. The envelope is totally shredded! It was free shipping but you still have to ship correctly. So, am I right to give this new seller a break? I did send her a message that I'm totally unhappy. All I have now for my time trouble and money is something I have to throw in the recycle bin. Also, should I block her? Never had this much trouble here before. Thanks guys!

Bidding & Buying question

Oct 20, 2014 2:48:13 PM PT

Okay friends, I need a little advice

Just as the title states, why are we only getting one feedback for multiple items purchased from the same buyer? About 2 months ago, I shipped off something like 11 albums to one buyer, and I only get 1 star. All that work of individualing grading and describing each and every item, and I get one lousy star? As is, I might have 20% of buyers leave feedback, and then the few that are my saving grace when buying multiple items... 1 star...

Anyone esle outraged by this?

My Account discussion

I noticed on everything I've listed today that there's no longer an option that says "No International Shipping". It now shows the Global Shipping Program and it's already checked.


Only way around it (I hope) is be sure to check off all countries you want to exclude, which would be every country except the U.S.

Selling discussion

Oct 21, 2014 9:52:24 AM PT

ebay sneaking in global shipping



I am not a constant buyer here on Ebay so please forgive me. I am buying several items from a foreign seller, so there is a language barrier but they seem nice enough and helpful- they even used a translator to respond to my message.


As I add items to my cart, the postage adds up for each individual item. On their description and in their shipping policies it says "additonal items: free" and they say "For multiple items please wait to pay until you have received from a current invoice sent . Just so you get charged 1 times Postage & Shipping . Otherwise, it may lead to incorrect shipping information. Thanks in advance" (I have used a translator).


When I added all the desired items to my cart, I clicked "request total from seller" but I get an error message that says they do not allow this. I messaged the seller asking how to combine the shipping and they responded "Please buy ALL the individual items that you need .....after last purchase write to me. not complete itself. otherwise there is too much Porto (postage, I assume) I will send the payment information with postage only 1 time."


What do they mean, and how do I do this? I'd rather not pay $20 for shipping if they can send it for $5.

Bidding & Buying discussion

The buyer didnt even provide pictures and won the case. Not fair

Selling question

It really shocks me that Ebay allows Sellers to list prints from books published in 1970 illustrating the posters from the era and referring them as actual ORIGINAL posters by Peter Max when they are deffinately not, these posterbook prints are from a 11 x16 book, no publishing stamp, and even the name of the other poster being represented in the book on the nest page behind the print ) ( fyi.. the majority of true originals measure 24" x 36" ) with titles stating ORIGINAL not only in the specifications box,( original/reproduction ) as well as in the Description Box which Ebay has allowed for years, but now in the Header Titles ! And even stating poster's ( art ) being from the year of original publication and not the true statement being from the year it was actually printted. ( 1970 ) . Posters and any art is always worth what someone is willing to pay, im all for that, even if they want to pay 25x what it's actually worth, but with the exception that they know its not original with substantial value and not led to believe it's an original and has original market value, why would Ebay allow fraudulent listings ?

Payments discussion

Oct 21, 2014 8:09:04 PM PT

Misleading titles allowed by Ebay

I used eBay's refund guarantee for the first time, but found a problem on my Paypal statement. It shows my original payment to the Seller, and under that "Third Party Payout: eBay Inc" for $10.00, which eBay told me they had refunded me. Under that, though, is a withdrawal on the same day for $10.00, labeled "General Credit Card Withdrawal" with a new ID number, and under that is "Ref ID" with the Seller's ID number. Did this Seller somehow go into Paypal and take back my refund? Thank you for your help!

Payments discussion

located a item (Polaris Ranger)on Ebay and Interested in biding or buying it so I became a ebay member. Seller does not have a Ebay email but did list a email in the discription. Shipping was also listed for only $16.75 which cannot be correct. if I buy this item and its never shipped to me do I have recourse?


Thanks, C

Bidding & Buying question

i just purchased 3 boxes of old radio testing parts,, but i can't figure out what these 2 pieces are? help !!!

Selling discussion

Oct 22, 2014 11:56:13 AM PT

what are these? old radio testing parts

So I'm bidding on an item and it keeps telling me Ive been out bid. Ive increased my bid amount a few times but the current bid price never changes? I've refreshed my page a few times . what's going on?

Bidding & Buying discussion

Please tell me what corresponds to the growth of English size 7-8 years? 130 cm?Help ,please

Getting Started question

So its a few days over two weeks since my selling limits were increased so I called ebay to ask to have them raised again.  According to eBay when Ireach a selling limit, they give you the option to request an increase to the amount I can list, but when I called in to do this I was told I had to wait 30 days and it would be increased automaticly even though the website and the recording both say something different.  Who is right?

Selling discussion

My business on ebay has changed over the years.  I initially dealt only in computer type equipment.  Now I find myself selling more and more for friends and neighbors so prairiestatecomputers doesn't really fit.  Looking for feedback - change / don't change?


My Account question

I've purchased an action figure that upon delivery proved to be clearly a fake. According to Ebay's policy, I shouldn't have to return a counterfeit product, but upon starting a return request  and the seller accepting it, I'm unable to proceed with anything without first returning the item. How should I proceed to be able to get a full refund without returning a fake?

Shipping & Returns question

Oct 21, 2014 4:27:50 AM PT

Returning counterfeit items

I sent the wrong item to a customer last week. No fault of my own for not paying closer attention. What I would have like to have done was just tell the customer to keep the item I sent in error and send the correct one to her in its place Plus refund original shipping costs.


The problem with this is that the customer hit the REFUND button and asked Ebay to step in because item was SNAD. Ok...The problem is there was no option at that point to let the customer keep the item and just send a new item. At that point my options were to have ebay print a label or print one myself.


My question is...If she is returning the incorrect item back and I have already sent the correct item to her in return, is ebay going to do an automatic refund once she uploads tracking or how will this resolve itself?


Man I am confused.

Shipping & Returns discussion

Oct 21, 2014 7:36:54 AM PT

Question on the new returns

Tools & Apps question



Can anyone please tell me how to close Ebay store ? I have opened it a few days ago but I didnt get any free listings yes I know Im new but anyway nowhere in the instructions does it say that you must be hare a whole century to get this limit.


Then I went to ebay.de open account and as a new user I have now 500 listings there, its a little weird but its true and probably I will stay there.





Selling discussion

Oct 22, 2014 4:41:22 PM PT

How to close store

ebay is getting worse and worse, when it comes to its policies and the entire system behind it that is as faulty as it gets.


Here is why.

Sold the item first week of October, printed the label on the 10th, after buyer paid; the item arrived from me in NM to buyer in NE on the 14th.Tracking shows the package was delivered on the 14th.


On the 17th the buyer contacts me indicating she wants to send back item.
I respond sure, here is the shipping address but what it wrong?

She responds, it is not Tiffany blue as advertised.

I respond that the term "Tiffany blue" was nowhere mentioned in the listing, it is described as Teal blue.

She replies that the item is not a car coat as advertised (which is not true).

I repeat, sure, I accept the return as stated, but please note our return policy of 10% restocking fee applies or buyer's remorse.

She then tells me there are spots on the coat (which I know for sure cannot be true, since this item is brand new, and was just taken out of shrink wrap for the couple of minutes to take picture.

She then emails me back with a picture showing the coat and a huge paper arrow pointing to the alleged stains (which were not there when I shipped it). She says I should inspect the coat upon receipt to be better able to see the stain, I should step outside there is better light.

I repeat, sure, send it back, I will have to inspect it but again, this item is new, so I am surprised you say there are stains on it?

I tell the buyer to ship this back with tracking, so the package can be tracked on the way back from her (in NE) to me (in NM).

She responds (after my second email in which I am inquiring whether she shipped it back, and what is the tracking nr?) that the package was shipped back to me with the same tracking number as the one I shipped the item originally to her, because it was sent back to me as REFUSED. She adds, her husband took care of this, he is a USPS postal employee.


I go to the Tracking information, and sure enough - she indeed mailed it back last SAT on the 18th of October 2014 to me, as a REFUSED package! Now, how can a package be sent back that was already opened, as per her photograph showing the coat that she allegedly received from me?


I clickes on the RETURN request and selected "Ask Ebay to Step In." Little did I know at that time, that this is the worst thing to do, as it will automatically open a case and IMMEDIATELY CLOSE IT, TOO," IN ONE STEP, WITHOUT YOU HAVING THE OPPORTUNITY TO ACTUALLY EXPLAIN YOUR SIDE AS A SELLER.


I then called CS in the Philippines right away, and the empathetic CS employee saw immediately what is going on, and explained to me in her own words, that opening a package sharply contradicts the REFUSED status of the same package, and that the buyer and her USPS employee husband are committing mail fraud, in order for them to save the return postage.(which does not surprise me, as I have reason to believe that she spilled something on the coat that she wore for several days, and then, in order to save the 10% restocking fee for buyer's remorse returns, she decralered the item Not As Described). The CS employee told me, "Please do not worry, we can see it very clearly what is going on here, and you will not, at any point, suffer any repercussions for you offered a solution to the buyer." She (CS) then proceeds to tell me that she will make "FINAL DECISIONS" in this case and will instruct the buyer to produce a different tracking number, and again reassured me that this kind of buyer behavior is not tolerated on eBay, and that I do not need to worry about bad feedback or a DEFECT resulting from the same, because it is a violation of eBay policy to reuse a package then leave bad feedback. She advised me to call back when the returned package arrives AND LET HER KNOW IF THE ITEM IS NOT IN THE SAME CONDITION AS IT WAS WHEN SHIPPED. The CS employee thanks me for having been a wonderful seller with ebay for 17 years. I thought, hmm: How nice! A lot of people are blaming ebay CS, but I must have been lucky to run across a nice person!


Five minutes after this call with CS, I get an email from ebay saying, "WE HAVE MADE OUR FINAL DECISION AND DECIDED IN BUYER'S FAVOR. THE BUYER WAS ASKED TO RETURN THIS ITEM TO YOU AND ONCE THE TRACKING SHOWS DELIVERY, WE WILL RESERVE THE REFUND AMOUNT IN YOUR FUNDS OR THE SUPPORTING BACK-UP SOURCE. At this point, I had other important things to do, so I just wasn't able to call CS back and ask why they had to make a final decision with obviously more time needed to make sure the item arrived, and that it is in the same condition as it was when I sold it, which is what the CS employee told me to do. Apparently, this case now cannot be disputed - no matter WHAT condition the returned item will be in, and even if I get it back in snippets, or get back a pebble or a real donut instead of he coat.


Ater this call on SAT WITH CS, the next day, Sunday afternoon (that was yesterday Oct 19th) I get another email from the buyer that she can clearly see the package as delivered, and that I should immediately issue her the refund. I replied that the package is not yet back at me, since she just shipped it the day before, on October 18th 2014 - and it is impossible for it to make it from NE to NM within less than 24 hours, plus my return shipping is a UPS store that closed at 2 p.m. SAT afternoon. This morning, I wake up to a nice big fat RED donut in my feedback - once again claiming I should have refunded her immediately and that I am a CROOK. After I explained to her that the tracking STILL does not show the package even as I am typing this, as delivered back in  NM - and I did ask her how come somebody married to a postal clerk doesn't know how to check a tracking number??? - then proceeds to leave neg. feedback - she sent me several emails claiming that I treated her rudely - really. Like sending a package on SAT and demanding a reund on Sunday the next day then calling me a CROOK - is not rude?

Here is the tracking number:





Further up, it says: ALERT

Your item was refused by the addressee at 3:25 pm on October 18, 2014 in FREMONT, NE 68025 and is being returned to the sender. Information, if available, is updated periodically throughout the day. Please check again later.

October 18, 2014 , 3:25 pm



FREMONT, NE 68025 


Your item was refused by the addressee at 3:25 pm on October 18, 2014 in FREMONT, NE 68025 and is being returned to the sender. Information, if available, is updated periodically throughout the day. Please check again later.

October 18, 2014 , 3:24 pm

Picked Up

FREMONT, NE 68025 

October 14, 2014 , 11:48 am


FREMONT, NE 68025 

October 13, 2014 , 12:39 pm

Business Closed

FREMONT, NE 68025 

October 13, 2014 , 7:46 am

Arrived at Post Office

FREMONT, NE 68025 

October 13, 2014 , 2:32 am

Departed USPS Facility

OMAHA, NE 68108 

October 12, 2014 , 10:38 pm

Arrived at USPS Facility

OMAHA, NE 68108 

October 11, 2014 , 9:48 pm

Departed USPS Facility


October 11, 2014 , 8:40 pm

Arrived at USPS Origin Facility


October 11, 2014 , 4:29 pm

Departed Post Office


October 11, 2014 , 11:34 am



October 10, 2014

Pre-Shipment Info Sent to USPS


This is why sellers are leaving ebay in large numbers, and when sellers are leaving you, ebay, so do buyers. Customer Service employees are poorly trained and they are given poorly designed sotware and processes to handle "cases" This case should not have been closed yet, but it was.


I will call ebay to see whether they would removed the negative feedback, and will post. However, regardless of the feedback issue, there is ample of evidence that there is no Seller Protection on ebay, because even if I issue this buyer a full refund, I have a DEFECT now.




Selling discussion

Oct 20, 2014 12:02:00 PM PT


Why did my custom header disappear from my ebay store? I clicked on the link to my store and the billboard I vreated is gone. I checked my other ebay store and it's the same!!! Now I can't even find the setting to edit it. Has this happened to anyone else?

Selling question

my zip is 33172-3652 but when I put it on ebay change to 33172-4176, so,I buy some stuff and I don't notice the zip... what I do? I don't receive my order?



Shipping & Returns question

so when I view my return details it just says "add tracking details" and "print return label"


I dont want to print a label throught he second link because ebay charges me much more than the package weighs.

Can I just print my own label from somewhere else and then select the "add tracking details?


If so, where do I find the adress to return it back to, I cant find it anywhere.


Please answer asap as the item is due to be shipped back in 2 hours!


Selling discussion

Good morning,


I tried to print a label this morning but my printer wouldnt print. I had to void the label and purchase postage w tracking at the PO.

My question (problem) is this :  Ebay shows the original tracking number and when I click on the ADD / EDIT link to go and correct it, it doesnt allow me to.

My only option is to ADD another one.  Is there a way around this. I dont want it to appear that buyer will be receiving 2 packages when in fact there is only one.



Shipping & Returns discussion

Oct 22, 2014 8:01:24 AM PT

How do I edit a tracking number?

When a bidder is the highest bidder and then tells you he made a mistake shouldn't he be forced to purchase your item.

Payments question

Oct 21, 2014 8:01:47 AM PT

Buyer doesn't Pay

All I can say is wow, just wow!


I have a dificult situation and have spent hours on hold and speaking with ebay CS, and I have been told "tough luck," more or less.



Buyer purchaed a cosmetic item for $9.99 and paid.  I made an error and placed her shipping label on the wrong package, so buyer receives incorrect item, which is a cosmetic item that comes with double shrink wrap ( the outer box and the inside tube)I sell a lot of every week for $49.95. 

Buyer messages me that seh received wrong item, and could I send out the right one.  After a couple message exchanges, I just went ahead and sent the correct item she purchased, along with a prepaid return shipping label for the other item ( I also included extra cosmetic samples for the trouble). 

On Saturday I received the return package with the item I sent by mistake, except it had been used   The shrink wrap had been pulled off box and the tube inside, therefore item must be discarded. If she had left the tube intact, it would still be sellable, but she did not. BTW, the item do not look anything alike and cannot be mistaken for the other. 

I message the buyer confronting her, and she responds with a scathing , nasty message that it is too bad , my fault, she had every right to plough ghrough the box and called me an idiot.  She then left negative feedback.  I have not replied.

I have spent the last two days on the phone and hold with CS and have gotten nowhere.  They will not remove FB, reimburse for used item, all the extra shipping labels, etc. 

Last person I spoke to in the Philippines is Gayle G in escalations.  Was told there is nothing they can do.  I could go on and on, but I am so livid and in disbelief that I did everything to make a buyer satisfied and am then treated like garbage.

Can anyone give any useful advise .  And by useful, I do not mean stating " too bad, better luck next time,"    I need to know who I should demand to speak with , my rights, etc.  Yes, buyer has been reported and blocked, big deal.  This is just wrong.

Sorry for rambling.


Thank you to all


Selling question

Can anyone see this?  I posted twice previously about a glitch on my selling page and can't even find my posts now.  So, testing, one, two, three . . .

Selling question

Oct 22, 2014 11:00:18 AM PT


Is there anyone out there still getting any of the free listings other than the normal 100 a month. We used to get extra free listings but have not been getting them for a while now.

Selling question

Oct 21, 2014 10:35:36 AM PT

Extra free listings

I'l be shipping an item that is very fragile. I plan to buble wrap it and double box it too.


My question regards the free USPS boxes from eBay. Is it ok to use one of those as the inside box and a plain brown box for the outside box? Is that considered a big no-no? I have several USPS boxes I'd like to use to pack the things up to send.



Shipping & Returns question

Oct 21, 2014 3:54:59 AM PT

OK to use the free USPS boxes from ebay?

this custumer paid for the item but the address shows invalid and send a message to him and he reply ! oh iam sorry just send it to this address ( a new address) and send under this name ( a complete defferent name ) what i should do 

Selling discussion

In the past week, I have bid and won two separate bids only to learn after the bid closes (7 days later) that the items are not available.  I left neutral feedback.  One of the seller's was angry.  When is neutral feedback warranted?  Thanks for your opinion.

Bidding & Buying question

Oct 21, 2014 10:16:16 AM PT

When is neutral feedback warranted?

I sold an item.  The buyer contacted me via Ebay message about returning it.  I told her to mail it back to me and I'd give her a refund.  She mailed it back to me and via Paypal, I gave her a refund.  Paypal refunded to me their fee.  My question is... Does Ebay refund the 10% selling fee to me?  If so, how do I ask for Ebay to refund the 10% selling fee or does it automatically happen once I've issued the refund via Paypal?  Thanks.

Shipping & Returns question

Oct 20, 2014 8:27:22 PM PT

Ebay Fee Refund?

I'm from Greece... it's the first time I wanna buy something from ebay... so I don't know many things about it... if I wanna buy something... can they bring it here... to me , in Greece??

Getting Started question

Oct 20, 2014 6:17:54 AM PT

I'm in greece.... can clothes come to me ?

Collectibles & Art discussion

I purchased an item which arrived damaged. It's an expensive planner.  First the seller printed a first class label (not sure why, it's clearly heavier than 13 oz) for a priority mail flat rate envelope, so it got returned to her. She paid additional postage and remailed it to me. Anywho, it's damaged. So I'm returning it to her through the normal eBay return process. I do not want to pay return shipping as I shouldn't have to, and it says seller pays (because it's damaged due to her horrible shipping etiquette). She accepted the return initiation so I just have to ship it.


However, my problem is that the free label eBay is providing me is a "First Class Package Return Service" label and no option to change it or do anything else. I have to ship the item in a box and it weighs 1.5lb. What do I do? The label says no postage necessary if mailed in the U.S. but as a seller I know this is not the right label.


If I print my own label, how will I get my money back for shipping? Anyone?


Thanks so much

Shipping & Returns discussion

Unable to send store listing to auction ????

Selling question

Oct 21, 2014 2:55:03 PM PT

unable to send store listing to auction

I am always willing to give my buyer the best shipping options when buying from me. I do offer combined shipping on items which is noted on my listings. The last couple times of selling multiple items to a person, they pay for each item instead of waiting for an invoice which stoops their shipping payment that I feel I have to give back the difference. Is there a setting I can put into affect to prevent this and make the buyer wait for an invoice that I'm missing? Or is there something else I should do? Or do I have to just do this every time someone pays for each item?

Selling question

Oct 20, 2014 9:20:07 AM PT

Combined Shipping

I want to sell here, but I've only sold on Amazon before.


Paypal shipping has been down for a week now for labels, for anyone using Firefox, and no idea when it will be fixed. Not having used ebay before, I'm not familiar with all the box sizes, so I want to make sure I'm covered using various boxes, and I know Regional Rate boxes are cheaper at certain weights.


So my question is, how can I print the labels, not using Paypal? And I don't want to spend on Endicia, Stamps, etc, right now.


Shipping & Returns question

so when I view my return details it just says "add tracking details" and "print return label"


I dont want to print a label throught he second link because ebay charges me much more than the package weighs.

Can I just print my own label from somewhere else and then select the "add tracking details?


If so, where do I find the adress to return it back to, I cant find it anywhere.


Please answer asap as the item is due to be shipped back in 2 hours!


Shipping & Returns discussion

Oct 21, 2014 10:50:07 AM PT

help asap how do I find the adress to return

So I posted an item for auction, and unknowningly had the U.S. only shipping option selected. I got an email asking if I would ship to Hong Kong, and I said yes I would. So how can I change the shipping option on the item to reflect that? I went to the revise details but it wouldn't let me select the international shipping option...

Shipping & Returns discussion

Oct 21, 2014 9:36:06 AM PT

Changing shipping during auction

I won a tool (auction/no reserve) and paid for it right away. (the item went for much less than retail price, but that's part of ebay if you don't put in some sort of reserve.)

Within a day or two I got a refund notice from the seller, later I got an email that said when he was packaging it for shipping he noticed a bad seal. He, and I, both knew this tool has a lifetime warranty, rather than asking if I still wanted it and would send it in myslef, he just cancels the purchase. He said the company quoted him 2-3 weeks for repair tunr around. He stated he would give me the opportunity to buy it when repaired. I waited three weeks and contact him. I didn't get any reply. I waited another week and contacted him again. He stated the company was giving him the run around on the repair. (the company is reputable, so it's hard to understand)

Then he opens a case to cancel the purchase, I assume to get back his final selling price fees. 
I would like to have the tool at the price I won the auction for. I'm sure he's just waiting to relist it for a higher amount.


Do I have any options?

What happens if I decline his request to cancel? 

Can I report him somewhere? this is shady business.

Selling question

Oct 21, 2014 12:33:22 PM PT

Seller Canceling my purchase - options?

Found in the Projected Seller Status area. This is pure gibberish. Seriously, a third-grader could be more clear and realistic than this:


"The transaction defect rate won’t affect your seller level until you get 8 transaction defects from 8 different buyers within the most recent evaluation period. To remain a Top Rated Seller, you must have fewer than 5 transaction defects from 5 different buyers within that period."


"Affected" means "affected." So which is it? Is my status not affected in any way until 8 from 8? Or, as the second sentence states, is my account affected (losing TRS status) when I get 5 from 5.


You cannot have it both ways here. Sit down and draw Venn-Boole diagrams for an hour. You can't have "no affect" until 8 from 8, but also have "affect" at 5 from 5.


Geezus I get tired of trying to decipher this nonsense.

Selling question

I just sold an item around yesterday, shipped it last night. copied the sent address down on the package which had


buyer's name

Ref #number

1850 Airport Exchange Blvd #200
Erlanger , KY 41025


and shipped it as that. I didn't know what this stuff was about with the Reference # and being shipped in the US while the user was in Canada but now I'm finding out that it's part of that Global Shipping program which I've heard so many bad things about. Damaged items, opening the packages, and over charging for shipping, basicly very unreliable, people call it fraud. So I've always knew to avoid it.


I tried tracking down the package with the my post office before it would go to ship out, but they weren't able to help (I was gonna try to ask the seller for his acctual address so I can ship it myself, If I were to get it back). So sadly, it's on it's way to the company it uses (Pitney Bowes).


This was a free shipping post, so I paid to ship it. Does that mean that this GSP will charge me their shipping fee, because I've only heard of the buyer being charged with their shipping fee.


And How is it charged. Deducted out my payment for the item? Ebay Invoice? Straight up charge my paypal or bank account randomly?


At this point, what should I do?


Is there a way I can get this item returned to me from them? I know sellers have gotten their items shipped back to them from them because of certain ciruimstances. Would I able to contact them and tell them to ship it back to me?


As you can probably tell, I'm very worried, anxious, stressed etc so if you know any answers to this please let me know!!

Thank you very much for taking the time to look at this.

Shipping & Returns question

Oct 22, 2014 2:33:47 PM PT

Global Shipping Progam help??

I sold an item for $750 in auction on October 15. It was marked as "Payment Sent", I shipped the item, then the user deleted his ebay account. I never received money, and upon attempting to open an unpaid item case, using either the item number that is autofilled or copy and pasting it myself, it tells me the item number is invalid.


Hoping to get some assistance on this. Thank you.


Attached is a screenshot.

Payments question

Oct 21, 2014 12:38:23 AM PT

Unable to open unpaid item case

I purchased, but have not yet hit the Pay Now tab an antique Regulator Clock. Description stated it was "antique vintage clock". Turns out the seller now says it is from the 1970's. To me, this is not antique. He also increased the shipping price and added $5,to the purchase price which I don't know why. This is my first purchase ever on e-bay and I don't want to get a bad reputation. Do you experienced people think I'm stuck. I will certainly pay unless people like you that know what you are doing say I should not. There was nothing in the item information stating it was from the 70's. Just "Vintage, Antique.

Tools & Apps question

This will be my first holiday season selling on ebay and can't find the answer to a question.


Buyer wants to gift an item and formally adds the recipient's gift address on eBay and select it at time of purchase.  However, the ebay gift recipient address does not match the Paypal address, which may be the buyer's address.


If I ship to the gift address on the ebay invoice -- am I covered by seller protection if the buyer files a claim through Paypal? It appears the answer is no.





Part-time eBay Sellers discussion

I have an oil painting by Walter Firle titled THE FAIRY TALE and it says "Private Collection" on the back.

I bought the painting for $1 at a garage sale.

I'm new to art and I don't know how to tell if something's an original or a reproduction.

My painting has glass on the front covering the painting and its inside of a wood frame with some form of brown paper on the back of the painting.

It has the artists name on the rear and it says "Private Collection". What does Private Collection mean?

Also, how can you tell if something's an original or a reproduction without opening it up and damaging it?

I can't afford to pay an authentication expert.... expecially if it's a reproduction.

I don't know if I have a reproduction or an original. I'm new to art and I don't know what to do.

Its hard to tell if this painting if worth very little or worth a lot. I would appreciate any & all input.

Thanks for your time.


Collectibles & Art discussion

Oct 22, 2014 9:00:07 PM PT

What does PRIVATE COLLECTION mean on art?



A buyer requested shipping to a different address after paying but the shipping fee to the alternate address is going to cost more than what was paid. It would be easier if I could send my paypal email address so they could just send me the difference but ebay won't let my email address go through the message system. The difference of postage fee is too much.  If I cancel the order to do the transaction again I think it will affect  my performance score? Should I have the buyer cancel? Just looking for suggestions/opinions.




Selling question

Sir I Purchased  Used Pro audio Equipments(  Two InterFaces & one head Phone and shokmount pop Filter set ) In ebay ,In order of date of purchase is sep 27th, oct 01. oct 07th, Tracking show all parcel status is In costums office in india. Days, exactly one of the 23 days, the 20 days, the 13 days. The past.What should I do. Please help
Tracking Numbers 1. RR268311474HU (MPL HUNGARY ) 2. CF018414524US  (USPS ) 3.CF214030728US (USPS) Yours sinserly

Shipping & Returns question

Oct 20, 2014 9:17:44 AM PT


Have been unable to open my messages for nearly a week now, any suggestions?

My Account question

Oct 20, 2014 4:30:20 PM PT

cant open my messages

So, basically, I won an auction for an xbox 360 game. I've done it many times before, and I pay right then and there to make it as easy and hassle free as possible.

However this time around, when I went to pay, it asked me to log in to paypal for more information, which I did. Then it said the recepient I was trying to send money to was unable to receive money and I was unable to complete the purchase.

Now I'm stuck with a auction that I won, and I can not pay for. How do I go about fixing this? I don't wanna get punished for an item that I can not pay for. I've messaged the seller and they have yet to respond after 3 days.

Payments question

Oct 22, 2014 10:19:51 PM PT

Unable to pay for item

Getting Started question



I opened a request to contact a seller for an item paid for on Sept 7, that I have not received yet. I'm in the US and it's coming from Hong Kong. The expected delivery date was Oct 11. They wrote back an apologized for the delay and said that I should receive it soon. They asked me if I can wait a bit longer.


While, I'd love to give them the benefit of the doubt, if I resspond to close the request, and if it doesn't ever arrive am I out of luck regarding Ebay's purchase protection?


I guess what I'm asking is that once you close the request, does that mean you have no recourse and can't get a refund through Ebay without the seller being willing to offer one on their own.


Also, is a request the same as a case? I'm confused by the terminology.


Thanks so much!


Bidding & Buying question

Hello Sellers:  The last few days I have mailed 2 priority mail packages with eBay labels.  I did not think about insurance because I thought with eBay labels insurance was automatically included up to $100.00.  In checking the tracking on these packages, the USPS tracking says $50.00 insurance.  Did the eBay label insurance for priority mail change? If so, when?  Were we ever notified? Thanks for any insight.

Shipping & Returns discussion

I sold an item, but now I find out my husband gave it to my grandson and forgot to tell me.  The item sold, and I have to cancel the bid.  I would hate to have this show as a defect on my status, but I simply don't have the item.  Thanks:smileyhappy:

Bidding & Buying question



Bidding & Buying question

if you've set a po box shipping restriction in your site preferences, is there a simple way to waive that restriction on a case basis for a reputable buyer choosing usps shipping to their po box (i.e. without revising the overall site preference restriction)?

there's evidently some way to allow this at the time of purchase if a buyer does something (which isn't clear to me)?

Buying & Selling Basics question

Oct 22, 2014 11:05:57 AM PT

po box shipping restriction


I used the auto loader to publish a listing... Must have not been paying attention bc it is listing the wrong brand! I have the real brand in my title and the description but I can not edit the details to change this! I am really worried... Should I just end the auction early? Does anyone know how to edit this once the listing is published

Selling question

Hi guys, I ordered a painting on Jul 16 and it still hasn't came anywhere near me (not an expensive one, but it's still not cool).
Anyway, I contacted the seller and he did not respond adequately so I decided to open the case and contact ebay.
However, I realized support center isn't as helpful as I thought it would be, turns out I can't even open the case on the item oredered 4 months ago...

Any suggestions?

Thanks and kind regards!

Part-time eBay Sellers discussion

I received a request to ship an item via Fedx using there co. id  # for overnight shipping can I and if so how do I

Shipping & Returns discussion

I opened an UPI and then the buyer contacted me.  I would like to just cancel this transaction now and move on without the UPI going through.  Anyway to do this.  Don't want buyer to get mark and I can just relist item.  How can I do this?

Selling question

Have to return an item that doesn't fit.  Buyer not at fault, I'll pay for it.  She mailed manually at the Post Office.  When I do the return do I have to physically go to the post office or will it let me print label thru ebay using the same method/price that she did when she sent it?

Shipping & Returns question

Oct 21, 2014 1:33:40 PM PT

Return at my (buyer's) cost.

I purchased a beautiful gold Edwardian ring several months ago and just realized I never left the poor person feedback.  I don't remember the name of the ebay store and the purchase is no longer showing up in my history.


Is there anyway to retrieve that information and whys doesn't it stay in the purchase history indefinitely?





Bidding & Buying question

Oct 21, 2014 7:09:57 PM PT

late with feedback



Can sellers simply turn off the "ask a question" feature?


I've tried to ask a question of a couple of sellers today, but this is what I get from ebay: "We're sorry we couldn't find an answer for you. Unfortunately, this seller is not able to respond to your question. We suggest reviewing the item again to see if your answer is in the seller's listing."


For one of the seller's I have questions on shipping, the other, just a general question. I tried hitting all the different possibilities to ask a question, nothing works. So, I tried on a couple of other sellers, which did allow me to go ahead and ask, but I didn't send anything through as a test, since there was no question to really ask - However, I got farther along and didn't get ebay message above.


I'm guessing ebay is just messed up, but if this is a choice for sellers now, it's really horrible! Anyone know?

Bidding & Buying question

Is this happening to anyone else right now?


I keep hearing about all the eBay glitches, but haven't had many problems.


When I click on look at my own items it doesn't even show up.  It does show up in list of active listings.


I know items can be delayed before they show up in search results, but this is longer than normal & before I think I could always see my listings when I clicked within a listing to see my other items.


Hope that makes sense.


I know the "cache" problem in a web browser can be to blame, that didn't help, I've been using Firefox so I tried looking in Explorer (without logging in.)


Technical Issues discussion

Hi , 


item number:301347146805


This seller lives in a country called " The Maldives " , therefore he is not able to receive payments with paypal.


Technically , Paypal does not work in his country yet , as a person in the maldives you are only allowed to make payment with paypal but not recieve them.


Explaining this to the seller on private messages , he asked me for a TT ( bank to bank transfer ) , I declined his suggestion and I explained to him that I would lose my eBay protection in case something wrong happens , Then he decided that open a claim on me for not paying for the item.


How is this my problem ? in the resolution center , It says i have to take action there , and the only actions options i got is either to contact the seller or pay for the item. and none of them are going to work , because he is an immature seller.


not to mention , that he is offering falsification , he admited that the item he is selling is a normal gold color iphone 6 via private messages , while his listing clearly tells that he is listing a GOLD Edition ( real gold plated ) , he has a picture of a real gold plated phone ( clearly not his picture ) , he go as far as writing things in the listing like " Iphone 6 GOLD Edition 128gb " and "This item is coated with a extra layer of aircraft alluminium" on top of all that he answered a question exactly like this :


Q:do you have rose gold or platinum edition?
A: I can get Rose gold too. platinum edition is the current one im listing is . If u want i can get rose gold two but u must let me know befor u want to buy...


What does this indicate you ? that this listing is clearly for a special edition Gold version of the phone. But no its not , therefore , I refuse to pay for this item now , even if he worked out a miracle and got his paypal working. I just can say , thank god I did not pay this seller .. I got lucky.


Now my question is , how can I close this open case ? how can I explain all this step by step to ebay ? to me , it seems like ebay is trying to avoid all methods of contacts with their customers.


Thanks alot for helping.




Bidding & Buying question

I marked US shipping only, not knowing I had to ALSO go into settings and block international buyers until it was too late.

I have no problem shipping internationally, but the shipping cost will be outrageously expensive, at least $50. Can the buyer leave bad feedback if I charge that much? I did not specify any international shipping costs.

They also haven't paid yet, so could I cancel it quickly so I don't get bad feedback?

Shipping & Returns discussion

I have contacted ebay help trying to get clarification on this but I still haven;t been able to get a clear answer.  I sell low cost items that can be shipped in little letter sized envelopes with letter rate postage of 49 cents instead of paying 1.99 or whatever for postage with tracking.  I know that I have to use tracking to get a power seller rating but I don't really care about that.  I would rather have an above standard rating and not have to pay for tracking and just replace the cheap item if the buyer claims it doesn't arrive.  My question is will sending items without tracking cause me to fall below standard on my rating?  

Buying & Selling Basics discussion

I returned items to seller and she issued a refund. Now the items are marked unpaid , if I try to mark them as payment sent it says error that the cant do it , and try again later. Paypal says the transaction in my linl is invalid. How can I fix this,please help. 

Payments discussion

Oct 22, 2014 2:41:07 PM PT

Items marked unpaid after refund

Tools & Apps question

Are you allowed to tape on shipping labels? Or do you need to go to a post office to get the ones where they're a sticker?

Getting Started question

Oct 20, 2014 5:58:11 PM PT

Regarding Shipping Labels

I just sold something, and it turns out it was an international sale. I completely forgot I opted in to the global shipping program. Otherwise I never intended to ship anywhere but domestic. But now my buyer keeps asking for an invoice with the price plus shipping. eBay won't let me send an invoice. Also, I am confused as to whether I charge shipping just to the processing center (which is somewhere in Kentucky but can't find anything more that that), or do I charge anything more than the selling price of the item, and do they pay eBay for the international shipping? The buyer is in Italy. The item sold was an iPhone. It sold for 91.00. Somewhere the sold item shows a shipping fee of $22.09. I wish I hadn't opted for this. Then I might actually have my money by now. Please help!!!

Part-time eBay Sellers discussion

Oct 22, 2014 9:24:49 AM PT

Global shipping frustration

Shipping & Returns question

Oct 22, 2014 9:29:59 PM PT

Can I exclude a state from where I ship to?

Wanted to bid on item that is very difficult to find and only one seller has it... But I am leery because of zero feedback score...
Any thoughts?

Bidding & Buying question

Oct 22, 2014 9:24:34 AM PT

Seller has zero feedback..

 Have tried to pay for a small purchase after successfully buying about 30 items this month with no problems.  But for some reason this item will not show as paid.   When I go back to site to try paying again a sign comes up saying 'critical error'.   Plenty funds available and no trouble at all thus far.   Can anyone help as I would like to purchase this item but don't know how else to pay.



Buying & Selling Basics question

Oct 22, 2014 10:05:44 AM PT

Payment not taken yet by Paypal

I have buyers who always ask me to send them the tracking information on packages.  I thought that Ebay sends emails to buyers with the UPS and USPS tracking information.  Does Ebay send those email notifications?

Shipping & Returns question

Cant find it

I give up

Is it still somewhere?



Selling discussion

Oct 22, 2014 1:51:57 PM PT

Where Is The Photo Html Board?

I am starting to sell items that are over 20 lbs and it makes a big difference where the winning bidder resides.  I know I can post the auction with the shipping cost covered by the winning bidder and give them a way to calculate their specific cost based on their location prior to their bid.  When I do that do they see the cost AFTER my discount?  Is that possible?

Selling question

Someone sold me a faulty item, and after conversation he "told" me that he send an other one for free but there wasn't a tracking number. He told me that I will have the new item in 15 days and it has been over a month(43 days) and item didn't arrived. I contacted him, and he told me that item may have been lost and he was willing to send me another one. After that he doesn't answer my messages and I don't know what to do. He is a fraught and he may've never sent the second item. 

Shipping & Returns question

Oct 22, 2014 11:05:46 PM PT

He sold me a faulty item, and dissapeared

Long Story Short:

Sold an Item -- shipped it  shows delivered 10-15 tracking was uploaded at time of label printing

Buyer opens case as not received  10 -19  -  shows someone (buyer) actually picked it up in the Post office after a failed deliverly attempt

WHY is Ebay letting a case be opened for INR on this,  are they so dang stupid they cannot program their bots to see an item has been delivered

Or am I still on the hook somehow??

After hours on the phone I got through the first layer of CS only to need to be transfered to someone that can actually close this case so I don't get any dings if the buyer finds it and closes the case. 

Phone battery went dead so here I am,  I don't have another two or three hours to burn just to clear a lousey $20 sale

EBAY now has the most Disgusting worthless customer service there is.  Guess my small 5 or 600 a month in fees just isn't enough.

Selling discussion

I have been selling on ebay for 10+ years, this is the worst it has ever been, where are all the buyers??? Dead quiet here.,

Selling discussion

Oct 20, 2014 2:32:19 PM PT

This is Horrible, Where are the Buyers?????

I'm a new user, only my 2nd purchase, but I paid upfront for a pair of Bowers and Wilkins P7. The seller had 100% positive feedback with over 800 feedbacks. 

I returned this evening and the seller has already dropped to 99% because of 8 negative feedbacks(over the course of some hours) where the seller shipped nothing but an empty letter/christmas cards. These were all purchases ranging between 100 GBP - 250 GBP. 

Since the seller shipped something and probably can account for these, will the seller get away with this while I lose my money? 

My expected delivery date is the 27th oct. I know that I'm out a bit fast, but since some of the other buyers already "received" their purchase(among these some who also paid for the B&W P7s), I'm having a huge bummer over this. 


I don't know if I can post the user here since I don't know if there are any witch-hunt laws around here... 


How do I approach this situation and how likely am I to receive a refund? 


Thanks in advance... 

Bidding & Buying discussion

Oct 20, 2014 12:14:35 PM PT

I just paid a scammer, what do I do?

Guess what eBay's advive was when I asked a question about a return.  I am returning an item that did not fit.  I could not get the seller's telephone number and just called eBay with a question that I had.  It says in the seller's return policy that I pay the return shipping if there if I changed my mind, etc.  I have no problem with this as the item did not fit.  I was just trying to reach the seller in time for me to mail the item today. 


So eBay told me to oipen a case for "Item Not As Described."  I told the eBay representative that doing such a thing would be TGOTALLY DISHONEST.  The seller would get an automatic defect.  The item does not fit and it certainly does not qualify under "Item not as described".  I told the rep that it was due to it not fitting and I was more then willing to pay the return shipping.

i just could not believe that eBay would recommend that I turn in a totally unwarranted "Item Not as Described" that would give an excellent seller an undeserved defect.  So if you get what you feel is an undeserved defect, it may be eBay pushing the buyer to put in a claim for "Item as Described."

Selling discussion

So, lets just say this op was written by a TRS who has poured all he can into eBay for the last 17 months.  He has bills to pay like most of us.  Let's say he is new enough to eBay selling to have a few things to learn, but with a few positive feedbacks under his belt he is not completely void of experience either.  Let's say he starts posting on eBay to get some ideas, some feedback, some bearings on how to be a better seller; and if he ends up helping someone else along the way all the better.  After the first 16 months he does start to have concerns - he is starting to see the same months of the year in 2014 that he saw in 2013 (this time having twice as many listings as the same time last year) but with far less views and sales.  So he goes to the eBay forum with a strategy - find the posts that have insights to get better and encourage others to look for the positives in eBay.  This is my fourth of fifth eBay op.  Here's a few of the conclusions I think I'm coming to so far -


1)  When it comes to business, the good old days are the good old day.  We are thankful them but most of us can't afford what it costs to live in them - like it or not. 


2)  Selling on eBay to try to make a living, or help make a living, is like any other job - when enough is enough you try to find another job and move in with your life.


3)  Taking the postings of a person at odds with "1)"  and "2)" above into serious consideration and expecting to find it helpful to become a better seller is at best a long shot.


 4)  When I think that I am working harder at eBay to earn less money than the year before I'm sure most people in America would say, "Welcome to the 21st century what makes you think you get a pass?"



Selling discussion

Oct 21, 2014 2:52:10 PM PT

Conclusions so far....

Hi everyone, this week, the eBay Out of Stock Option team will join us to chat about how to manage out of stock items. For more information about Out of Stock Option, please visit  this link



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Weekly Chat with eBay Staff discussion

Collectables prices have been steadily declining for several years now. eBay is not to blame, the economy is not to blame, actually NOBODY is to blame.


The fact is, people who remember and cherish these vintage items are dying off. The newer generations could care less about these "things" we consider treasures. All they care about is the newest iPhone, or whatever TECH they're in to. What is this new generation going to remember and long for when they get older? NOTHING... because there really isn't anything made to last anymore. EVERYTHING is made to be disposable and cheap. I just can't see the newer cars at a "Classic" car show in 30-50 years. They won't last that long.


So the collectable market is doomed, because today's collectables are falling due to interested parties declining, and the fact that when our younger generations get older and long for their past, there will be nothing there to be had.

Selling discussion

Hello All

Hope this helps someone out about selling on EBAY and dealing with PAYPAL.I sold an item through ebay.This Buyer contacted me through EBAY email inbox and requested that i send the item to an address in (indonesia)..I didnt think much about it as I had just a few day back sold an item to a buyer in that region of the world!!

  I shipped on Oct 8th..The buyer filed a dispute on Paypal on Oct 9th..I was out of town and didnt check my email..But Idid check Paypal and saw that my money was "pending"..Paypal could not look at my messages on ebay(even though they are the same company,EBAY has righs to see my transactions but PAYPAL cannot the other way)

  Fast forward to Oct 21st,I go to paypal to tansfer the money and it is GONE!!..All $1045 dollars of it!!!Calling paypal they (curtly) said I shipped to an address not registered to the Buyer..Transferred my call  to Ebay..They declined any protection because the account address of the buyer was different from the shipping address..I GOT SCAMMED!!:smileysad:


I would also suggest that EBAY refuse such transactions to occur(shipping to address other than on file)..Wishful thinking but I am sure it is possible technically.


I dont want to doubt all buyers but this incident just makes feel violated in a way..The feeling of getting cheated is tough to get over..

Going home to drink it off..:smileysad:


But if somehow this message is on top of the community boards,it will surely help ebay users





PS: I am scared now to think waht will happen when ebay and paypal split and we have to deal with 2 separate companies in case of disputes!


Selling discussion

Oct 22, 2014 12:11:17 PM PT

I Got Scammed

In my last bid, there clearly was a process in play designed to get me to my maximum automatic bid, WITHOUT out-bidding me. The confidentiality of my bid was compromised. How did this happen?   I set only two max bids. Both times, bidders with ZERO bid history bid up my price. But by the time I saw that, I had already placed my max bid. I’ve read there are sellers who create fake accounts to bid up your auto bid and then retract if they outbid you. This brings you to your max bid, and you’ve bid against a fake non-competitive bidder. Maybe eBay is even involved in this unethical methodology. I've encountered it before. At minimum they’re not doing anything about it!

Bidding & Buying discussion

Oct 21, 2014 4:48:17 AM PT

Auto bidding / Max bidding scam