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Possibly it is Canadian.

 

009 - Copy.JPG

 

Here are the two spoons I have with this same hallmark, one is the 1939 Coronation of George VI and the other is a miner.

 

012.JPG

 

012 - Copy.JPG

Antiques discussion

I found this cup and saucer and cake plate today. Can't seem to locate it in sales or actives on eBay. Would anyone know the pattern? Sure would appreciate any help identifying them. Thank you.

IMG_8369.JPGIMG_8369.JPG

Pottery, Glass & Porcelain discussion

Photo on 7-1-15 at 4.37 PM.jpg

Help folks, I bought a quadcopter for my Grandson and it came with this charger and it wont plug in to a Standard US A/C receptical which means I can't charge the battery and he can't use  the new toy. Please help me figure out what to do.

Toys & Hobbies discussion

Jul 1, 2015 3:00:20 PM PT

Help with a Remote Control Battery Charger

So, here is the situation:
June 28 I received notification that my item was sold. I opened eBay and found this, normal for complited deal message:
 Thats what eBay told me.

I always receiving absolutely same messages when I sold something.
So, as eBay told me, I sent the item ASAP, next day with a free shipping via 3-Day Priority Express.
Same day, after work I decided to check my account, because there was a pending transaction from previous sale and I was curious when I will receive the money.

As it has appeared, there is no money for item that I just shipped!
I checked everything, but they are not even pending!
I went to the ebay.com / selling and found this:

Buyer still didn't paid

I began to review details and its appeared that my buyer sent an eCheck. I heard that eCheck's need 3 days to process, so I was wondered, why eBay told me to ship it(as you can see at the first screenshot).
I googled what I can to do, and found that at first of all, I need to contact PayPal ASAP, to let them protect me in case if it's a froud.
I did.
Representative told me that I can call my buyer, or request package interception from carrier. She also gave me contact information of my buyer. Summarizing, she literally told me that this is my problem and they can't do nothing with that. Hmmm... They claiming that PayPal is a safest way to sell or buy online, but now I do not think so.


Fine. Let's call USPS. 10 minutes of rage was provided by automatic menu that know three sentences "Sorry, I didn't get that" "Repeat that" "Thank you for using USPS. Bye!" . Than, when I finally was connected, they told me that all representatives busy and estimated time on hold 12-15 min. 17 minutes on hold later they just disconnect me and I didn't even heard a real human.
I was too much tiered and just went to sleep.

This morning, I received eMail from PayPal that bank of my buyer declined eCheck.
I called USPS again and after the same procedure as day before i finally rich the real person on the line. They nicely told me that I can intercept the package using they website and wish me a great day.
After filling all forms at usps.com I found that I have to pay $19.50 to get my item back.

Is it my fault that eBay told me to ship the item before payment was clear? I don't think so. So I called eBay again, and they told me to wait, and that what they "Doing their best". If payment will go true, we will give you your money. If not - call the police, we can't do nothing. My claims that it's their website told me to ship it was left without any attention. They just ignored that I said this.  

Buyer still not respond to me and package already in the buyer's hometown. I feel robbed and everybody just trying to rid me of.
I don't know what to do, I was need that money very much.
I still hope that buyer will be that nice to answer to me and will pay, or just will send it to me back, but the fact that  eBay does not want to take responsibility for the mistake that making their website it's ridiculous!

Selling discussion

The hippo calls out for its mother as the oxpeckers begin pecking at its back in the Zambia national park

 

Good Morning. 

 

Cute story about baby hippo scared of birds:

 

http://www.dailymail.co.uk/news/article-2906922/Terror-Hilarious-moment-baby-hippo-runs-mother-flock-birds-start-feeding-back.html

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

b

 

Hey mom! Did you see that? I wanna do it!! 

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

I have more listed than i have ever had, and selling nothing, That is scary!  I have great things to list but i feel like im waisting my time,  futhermore,  no increase in views or watchers in days, just stays the same.  Anybody else selling?

Selling discussion

Jul 1, 2015 5:40:02 PM PT

Is anyone selling anything???

I won a Paypal dispute over a 'non-receipt' which was then changed to a 'not as described' dispute from a nightmare US buyer for an expensive item. I charged the right amount for shipping and insurance albeit unpaid by the buyer but was complementary by me for my security. The buyer has now left me my first negative feedback and I have been selling for years without an issue. What should I do or can I do to remove it? The feedback claims are false and I feel the buyer is being bitter about losing the Paypal dispute and retailiating to my more then appropriate feedback for them. I have already reported this buyer to ebay but don't feel like they can help. No sense in trying to rectify with the buyer - they were hellish to deal with!

Selling discussion

Jul 1, 2015 7:08:15 PM PT

False retaliated negative feedback

I haven't used this forum before. I have just had my first bad experience selling on ebay. I have been a member for four years. What happened was I sold one of my kids old bicycles for 99p. I just requested pick up within 3 days on the item description. The buyer payed 99p via paypal but did not pick up the bike. After 3 days I asked her when she could pick it up. She said she could only do weekdays before 2pm. I explained that both my wife and I were at work and could she possibly do another time (I didn't want to take a morning of work to sell something for 99p) . I heard nothing back. After a week I emailed her again and asked if she still wanted it, suggested a refund as an option. No reply. 3 days later (late Saturday night) I received an email from her in block capitals 'STILL NO REFUND.?.' I replied by saying that I had not heard back from her but I would refund straight away. Which I did. Following this, you guessed it, I was left negative feedback. With only 68 transactions this brings my rating to 97%. I contacted ebay, who suggested that I contact the buyer to try and work it out. I did this, but just got a curt email back, telling me that I should have been more flexible. Not only that, I then got mocking emails where she was just sending me smily faces, followed by a mocking phonecall from a male voice on a withheld number saying 'hello mate, can I buy a bike for a quid?' Followed by laughter and then hanging up. I cannot reciprocate the bad feedback, and ebay have told me that they they cannot remove it. This experience has irritated me so much that I honestly feel like giving up selling on ebay altogether. I have emailed ebay about this several times, and am starting to feel like a pest. It's just that I am so irritated that people can behave like this. Surely this can't be ok can it? Has anyone else experienced this kind of thing? This experience has made me lose all enthusiasm for selling.

Selling discussion

I had two LV purses that ebay removed stating they were counterfeit. I then called customer service and got "disconnected." Hmmm.  What to do when you have two authentic purses with all the pictures required to show such and Ebay removes them. 

Selling discussion

Jul 1, 2015 7:17:18 PM PT

My listings were removed

I have a buyer that has 1 transaction over the past 12 months.  The buyer made a Best Offer on a product with the stipulation that they would pay for shipping and send me a shipping label.  

 

Any insight or suggestions would be much appreciated. 

 

Thanks

Shipping & Returns discussion

I'm new to eBay and just won a few rings from China. Is all of their jewelry bad? Didn't really see negative feedback 😐

Bidding & Buying discussion

Jul 1, 2015 7:23:56 PM PT

Rings from china

I am devistated! She is also a long time EbaSeller of Antiques similar to this one, and says it's not HER POLICY to keep damaged goods! It was a Vintage Bakelite Trinket Box in Excellent Condition-I have many pictures. It is unbreakable and I shipped it USPS because I was certain it would not break. When I sold it to her because she offered me much less than my asking price and I needed the money badly that day. I wanted to do something nice for her as I know she wanted it badly. She opened a Return. Now there's nothing for her to return. I offered her a partial refund minus the Shipping and Handling. She refused as I stated before. I have reposted her. Do you think Ebay will now agree with her, or me with my partial refund which was her full purchase price minus Shipping as I stated before. Thank you! I am so upset that this piece had been in my family 25 yrs and it was unbreakable. She had to have taken a hammer to it!

Getting Started question

I just sold an "RCA 9" Color TV Model 09344 With Digital Converter Box And Remote For Both"  on ebay and I shpped on time.

Just before I shpiied the item I checked again and it was working fine.

The buyer asked me for the manual which I founded online and I emailed the link.

 

Today I got two emails from the buyer that the tv doesnt work and is only blue screen and no channels.

I sent an email back and I told her to follow the instructions on the manual and all te coded are on the paper that I have taped on tv.

 

Clearly she had no idea hoe to make the tv work and she emailed me back to tell me that the tv doesnt work.

She also provided me with a phone number to call her.

I thought this was the easies way to sort things our and I calles her.

She cleraly had no clue how to put the tv to work and she was complaining that she can not follow the manual.

Later she asked me to come and make the tv work and later she told me to come and pick the tv at her house next to the scool.

I dont know what she was smoking but I told her I leave 3 hours away from her in different states and I could not come and pick the tv.

 

But in the end of the conversation she told me to refund her money or she will open a case against me on ebay and leave a bad feedback.

 

Needless to say I told her to keep the item and I refunded her money.
I thought going on ebay,is not worthied because enay in 99% of the cases sides with the buyer.

I am not a person who complains and I always give the buyer the benefit of the boubt,but in this case I am 100% sure that the TV works fine,and she either has no clue how to operate the tv or has mental problems.
She asked me to refund the money in 5 minutes otherwise she will call ebay and open case against me.
It took me 5 minutes on the phone to convince her that I am at work and I will refund her moneuy after 1 hour when I get back home.

Sorry that I wrote the whole story,but I am very upset.

 

What have you done in similar cases?

Thanks in advance and happy 4th of July!

Selling discussion

Jul 2, 2015 2:03:32 PM PT

How to deal with unreasonable buyers?

Hi! I have a problem. I purchased an item as a guest (I do have an ebay account now) and item arrived dried out. Cannot use it. I need replacement. When I see my order in previous email, I cannot see who seller was, it says "sorry, you are neither the buyer nor the seller for this transaction". What do I do, please?

I only have "Transaction Id" number.

 

Thank you.

Shipping & Returns question

Hi folks,

 

I am pretty mad at eBay right now, I have been with them since 2000 and because I had low plant sales this month (17) and one customer requested a refund on a plant (1) a $6.00 sale, I slipped below standard, 5.35% and suddenly my listings are restricted.

I have 1800 feedback's, 100% positive and than this?

 

I am so upset, took down my store, canceled selling manager, payed early termination fees, don't care.

 

That percentage system sucks. I am also selling on Amazon and are in the 'Excelent' ranking.

Ebay is loosing it, sorry. What a mess.

 

Wolfgang

Selling discussion

eBay item number:

161732733188

What should I do to protect myself.  Their old address was confirmed on the payment email invoice. 
their feedback is 113.

I'm not getting a bad vibe but should the package be lost or damaged or the buy is dishonest and claims they never told me to send to a new address.
 
Thank you.

Selling discussion

Last week, I sold an incomplete Transformers Pay Doh set for $60, The buyer paid right away and I shipped it out like any other item , but yesterday I got a return request for the item, the buyer stated "I did not read the description well, can I request a return?" and this was after they had already opened a request, if they had asked in a message, I would have simply said "No". So I asked the buyer exactly why they wanted to return the item and they replied "my sister told me to buy this she said it was brand new, she wants a brand new set, not used" 

 

I have accepted returns in the past, because I can always feel what the buyer is going through if they get something other than what they wanted, but this person bought the item as described and now they say they didn't read the description, or somebody else read the description and they bought it, Now they tell me they thought it was "New".

 

I could understand if the listing was deceptive or misleading, or barely stated it wasn't new or complete, but the photo showed the parts scattered around to see them all, item condition was set to "used" and the title of the listing was "Play-Doh Transformers Dark of the Moon Autobot Workshop RARE - EUC!! Incomplete" the exact description was "

-this set is in excellent condition!

-it is missing the orange and blue car molds but otherwise is complete. 

-The Play doh is missing, one can is included but dried.

-The box is in great condition although there is a rip on the bottom"

 

I can't assume the item was complete, or "new" after reading that, and seeing the picture of the open box and the items scattered around is a giveaway that this item is in fact used and incomplete, and with minor box damage.

 

Another thing to put into consideration is the value of this item has declined since last month, while a complete set was going for $85 on average and an incomplete was going for $50-$60, it can now be had complete for $50 - 60, so I assume this buyer found another one for cheaper, but why should I step in to help them with their mistake? It was all their desision to buy the item at the price it was at, it was the current going price at the time, If I could charge a re-stocking fee, I would accept the return, But if I do, I will be taking a $30 - $40 loss on the sale since the item has depretiated value since the sale. 

 

The way I see it is just becuase they made a poor investment and in a short time it has showed, doesn't mean I should correct their mistake or whatever theyre trying to pull on me here. I do not believe they didn't read the description or thought it was "New" It just doesn't make sense.

 

For example if you bought a used No Controllers / No Cords, Nintendo Wii in 2006 for $300 (current value at the time) and then the stores all had them restocked, and you were able to buy another one, new, for cheaper, would you take advantage of the person you just bought the used one from and open a request on ebay and say "I didn't read the description", "I thought it was new, I want a new one",  Thats what I call being selfish and trying to get a return, and bothering the seller, due a a poor choice at the time.

Shipping & Returns discussion

tell me again how easy it is to sell my used items, about all the $$$$$ i'll make ...the big smiles that will be on my face as i turn that barn full of old stuff into cash .....i'm finding it to be different that described .....give me that good ole go ebay motivation speech ! before i defected away into oblivion :[

Selling discussion

Jul 3, 2015 8:35:47 PM PT

ebay cheerleaders we need a pep talk !!!

I ran across this jewelry seller earlier. He seems to be a good seller, over 4300 feedback and only 1 neg, and 15 neutrals for the past year.

 

The thing is- he has one neg that he received in the past month. 

 

 

Yet here is his percentage:

 

Positive Feedback (last 12 months): 100%

 

He probably didn't deserve the neg, maybe he called to get it removed and something went wrong in the removal process. 

Has anyone seen this before?

 

I'm just curious. LOL

 

Christa

 

 

Sorry- Had to edit due to the feedback I pasted included links to the seller's true feedback page, hence it would name the seller. 

Selling discussion

18 hours since invoice sent. Still no payment. So I go to ebay help and find a video of Griff showing how to edit Site Preferences to open an unpaid case after 4 hours. Only the Site Preferences edit page Griff s hows looks little like the page I have. I assume ebay has taken away the seller option to edit this. Or maybe it's just me. Any way, this just illustrates what I hate about the "Help" button. Someone makes a video, or a help article with detailed instructions on how to handle a situation. Then the page is changed. The options are changed. The page is under a different secion. And no one ever bothers to change that "Help" page or video. So you have thousands of people running against this brick wall where the "Help" instructions to not match the "help" resource available. Is it so much to ask, especially from one who asks so much of the consumers of that "help"? If ebay were held to the standards they hold sellers ...

Selling discussion

Just HOW does "automatic bidding" work, in conjunction with a "reserve price" ? I bid substantially higher than highest showing bid on an item with item showing "Reserve Not Met." Bid was incremented to next-higher-amount, still below my HIGHEST amount, yet eBay showed "you're the highest bidder" (showing "next amount up" being MY bid.). Bidding closed out/auction ended, NOT ever showing my highest bid amount, only the "next step up" [below reserve) and auction ended without sale, still stating "Reserve Not Met." Should ebay have shown my HIGHEST amount? Should not THAT have set the next bidding point? I wonder whether I DID possibly meet the reserve, but for some reason auto-bidding did NOT do auto-incrementing. I even tried, with auction still running, inserting again my high bid, getting "you're already the highest bidder" yet the high-bid shown was only the next increment up, NOT my high bid. I wonder whether I got "cheated" out of a true sale? [item has been relisted, and currently is "below reserve" -- I've not bid]

Bidding & Buying discussion

Jul 2, 2015 6:46:32 PM PT

Auto-bid "ignores" true high bid?

Don't buy from docros_zrmaduj on eBay
Really..took my money then responded 3 days later.."I've decided not to sell to you.." really? It's not that serious..a used coffee maker..just give me my money back. The policies here sucks..too easy for scammers and too much of a hassle for protection.

Bidding & Buying discussion

Hi, I need help with this problem.  I just got a message from a buyer who bought a used dress from me 5 months ago.  She says that the zipper just broke and apparently she wants me to do something about it.  Now I do have a 14 day return policy but this is obviously way outside of that.  I don't want to do any kind of a return and I know I'm not obligated to either since its been so long since the purchase.  She can't open a case via ebay or Paypal.  Does anybody have any suggestions to how I can say this to her without her telling me that I'm an uncooperative **bleep**? 

Selling question

Seller is bribing me to revise a negative feedback and also has not kept promises to replace the item nor refund my money as promised. How do I report them to Ebay please? In their feedback I see they have done this to others as well.

Getting Started question

I am a bit stunned:

I just looked at my item # 281732204234,

and it shows my price at $198, but right beneath it  it also shows that the buyer can make payments of $33 for 6 month. Of course he has to apply.
I have never seen this under my listing price before, am I missing something or is this something new, again????

What I am wondering:What happens if the buyer does not pay the full amount to PP. is this another loophole for them to take the money back out of my account? 

I would not put anything past them....

Selling discussion

Jul 3, 2015 10:12:49 AM PT

Buy now with a 6-month pay-plan???

I put up my electric guitar for sale on ebay as an aution with a buy-it-now option.  It sold within an hour of me putting it up for sale for the buy-it-now price.  When i saw who the seller was, that is when i became skeptical.  The buyer's username was a bunch of numbers with no feedback, located in China.  Now that just seems sketchy to me.  Any advice?

Selling question

It was delivered via priority mail, so there was insurance on the package.  But it was not at my house when I arrived at home.

 

What are the steps to take care of this?

Shipping & Returns question

i cant contact ebay, when i click on "Email us" it will open a blank windows and do nothing

 

im trying to conact ebay becouse i cant demand a refound from a seller that didnt ship my item and probebly used a fake tracking number, the seller just ignores me and i can do nothing about it.

Shipping & Returns question

Jul 3, 2015 7:23:12 AM PT

i cant contact ebay

I bought an item 6 months ago from a seller in China. The original item I received was faulty so we agreed that I would return the item and they would send a replacement and refund my postage costs. After a long period of waiting with periodic contact, only to be told it takes time for items to arrive, I asked them to send a further replacement. I am still without my item. I am still without a refund for my postage costs and I am now worried it may be too late to get a resolution to this at all (whether it be a replacement or a full refund). Any help would be greatly apreciated.

Member To Member Support question

I sold an item recently, the buyer sent me a message saying that they paid with a credit card and that payment was pending on the card until item is shipped. i never received an email from ebay or paypal stating that the buyer paid for it. I've never sold to someone paying through credit card, just PayPal. Should I ship or do I need to wait for the email from ebay?

Member To Member Support question

Jul 1, 2015 2:10:16 PM PT

Getting a payment

Because I've never bought anything real gold off ebay before I decided to go to Macy's today and buy a 14k gold hollow rope like necklace. I was told its real gold but it BARELY has a reaction when put to a magnet, a little bit, not much, but should I return it?

 

It's 14k gold 22 inch gold rope. I also heard that if you touch it to 10k gold something happens (i have a 10k gold medical bracelet so was wondering about that as well)

 

If I could get answers and opinions I'd love to hear them.

 

Thank you.

Selling question

Jul 2, 2015 5:26:47 PM PT

14K Gold Chain real or fake?

Hello. Seller atbert19911 not responding to my messages. Sent more than 4 messages.
The item was won and paid for at the auction on June 27.
I wish the seller returned the money or sent the parcel.
Recent feedback in his side: Had to get my money back through ebay. Wouldnt respond to messages. Bad Bad Bad. (Jun 15, 2015).
I suspect that the seller is most likely not active (always offline).
Won lots(eBay item number):
1. 191607343805
2. 191607343808
3. 191607343825
I've payed 12.85$ for the product and 44.85$ for the shipment.
What do I do next?
Thank you.

Member To Member Support question

Jul 1, 2015 12:49:17 PM PT

Returned the money or sent the parcel

Is there an easy way to see if a buyer has purchased from me before? I want to reward returning customers.

Selling question

 

Mornin from NY/USAMmember Dec 2014; good experience, have met some way cool folks, and good business people too!

 

Had a brand new experience with a seller, beginning when I placed an order, paid immediately, shippping terms were part of listing!

So far, so good; but things decided to turn for the worse when USPS decided to bring package to my bldg., claim to have left tracking slip w/"receptacle blocked" (never happened; myself and one other home all day), no knock on door, or itercom ring.

Too long here -- I called USPS, splained, USPS said redeliver June 24 -- even open a Case, # & all-- but, in violation of USPS regs, PO decided to send package on a wild-ride around the USA, so right back to Nebraska!

Had good communication with the seler up until this point!

Yesterday, received msg. from her stating, "you lied to me"!

Here's where the prob begins.  I went out of my way to provide a very "nervous" seller with the case no., USPS nationwide Phone No., Trackng #, and so forth.

Apparently, seller went to PO and was told by them that recipient (ME) had refused item (never happened); shewas further informed she had  used  wrong shipping packagiing and therefore was charged an additonal $10.00--unless PO considered it a 'new ship".Smiley FrustratedSmiley MadSmiley Frustrated

I won the item on bid + $12.20Shpping, which I paid in full!

This suggests to me, perhaps my Shippping Charge, originally, should have been $10.00, but not sure!

I cerainly don't want "nervous seller" running around ebay leaving questions as to My Homesty, My Ebay Reputation!

I had written a long msg to seller, in response to "you lied to me"; explained everthing again (maybe for the 3rd or 4th time); I expressed my disappointment that we both had gone through so much difficulty around this matter, and clearly, and kindly, told her that "I no point did I lie to her"!

I asked her if she had contacted ebay about the matter!  I asked her how ebay would inlcude in my Purchas History the new tracking no., as ebay has no idea of what had happened.

 

As it is the seller has made no attempt to even apologize or explain why there is such a delay in receiving a item fully paid for, Ordered June l8, 2015, and originally brought to my building (albeit under conditions I knew nothing about) June 22, 2015 (as were the seller's terms)!

My regular PostMan & come to my apt. on another matter, and asked me about all the activity with me having cmplaint & Case No:, etc.  He mentioned that he had heard back at the statioin, there was made mention of "insufficient postage"; if that n fact happened, it's all on the Seller; and yet she says to me, "You lied to Me"!

At this point, even the item seems tainted.  

If there a possibility Ebay could offer me any consideration due to the "broken contract", or not being fullfilled as listed?  Or, perhaps the Seller compenssting me for my $12.20 in shipping, since this has proved a joke; and the upshot of it is that she calls me a liar, "You Lied To Me"!  No way, 100% no-way.  I might be the seller did not even know the regs of USPS, and sent my item willy-nilly hoping all would just work out!

Re: Feedback Buyer Re: Seller -- 5's, I don't think so!

Help me out guys and gals!  Thank you for your time.  Hope some of you are speed readers!  Sorry to such long saga!!!

kg

My Account question

What should I do if a buyer asked to return something 10 days after the end of the return period?

Member To Member Support question

Jul 1, 2015 10:25:10 AM PT

Ebay Returns

I am concerned by an order that I have placed which factually the product has a lead time of up to two and half months with a last date entry of 3rd august.  I have read recent negative comment regarding the seller and subsequently  communicated with them to enquire as to where is it, the sellers advertisement stated he had 10 and sold only 2.  So I assume the seller has stock but now I am not so sure, why not ship ?

 

I have formely communicated with the seller three times with no response not even a courteous standard hello and thankyou for your business with whatever excuse they can come up with,

 

Should I escalate the problem with paypal/ebay or just wait till the last date I can recieve the item.  This lets the seller either play around with the cash they recieved for three months with other inventory and Peter pays Paul type business then refund or ship to me.  I really do feel uncomfotable with this transaction and in the meanwhile have bought the same product elsewhere at a more expensive price but delivered in less than six days from China no less.

 

Thanks for any feedback.

 

Item for reference is  201362777355

 

 

 

 

Member To Member Support question

Hi,

 

I created a sell item on eBay with a starting price of $1685.00.... and a Buy It Now price of $1885.00.

The auction ended as "sold" with a bid of $1,269.96???

I have the listing email from eBay that clearly states the starting price and buy-it now price... but I don't understand how this item ended up sold to this bidder.

Appreciate any advice,

J

Selling question

Jun 30, 2015 5:40:26 PM PT

Item sold below starting price?

I've been looking at these over a period of about a week and my number has bounced from 98% then down to 93% yesterday (bummer) and up to 100% today.  Sales have been up for me lately and the numbers have fluctuated more recently than when my sales were really lagging.

Anybody else see this happening?  Frustrating because when it dips I see that old TRS loss looming.

Selling discussion

Hello,

I am a new and temporary Ebay seller- just selling what I already own before a move, with only a few transactions a month. A buyer won my auction and paid, but as I was packing it- I noticed that one of the pieces in a dish set has a crack. I wrote him that I can either discount it $5 since it wasn't listed as having that flaw and ship it or refund everything he paid and send a cancel request, but he hasn't responded and it's been a few days. So, do I just refund without his answer? I don't know how long to give it or what the rules are with this. I don't want to hold the money hostage, but I don't want to cancel it if he still wants the item with the discount and maybe just doesn't check his messages that often, so...Thanks. 

 

Selling question

Getting Started question

I want to refund my buyers money without the item being returned.  It's not worth the shipping charges.

Member To Member Support question

Jul 1, 2015 6:52:24 AM PT

refunds

I just sold a pair of shoes and the winning bidder (member since 2015, no feedback) sends me this message:

Hello I would really like to purchase this item for my son but before I do I would like to inform you that I have a PayPal protection plan due to the fact that I was scammed on my last account this basically means that the payment does not clear until a day before expected delivery so you will not receive the payment until a day before I receive the item eBay has allowed me to see that the payment is sent from my perspective I can send you proof of payment if you would like please contact me as soon as possible?

Is there such a thing as this "PayPal protection plan"? Or is the buyer trying to scam me. Any help is appreciated

Payments question

Jul 3, 2015 11:16:13 AM PT

"PayPal protection plan" scam?

I bought an item from a fairly new seller, and she kept asking for more time to ship it. Then she just refunded my payment instead of shipping the item, and won't respond to my email asking why. She charged $35.00 for priority mail shipping on the original transaction, but now when I go to leave feedback the shiipping price is listed as "free shipping," and only the item's price is showing up under my "purchase history." This leaves me without an option to leave a DSR on the shipping charges. I get the feeling that something funny is going on here, and I don't like it. I'd rather just receive the item, at this point, but that doesn't look like it's going to happen. What can I do, to be able to leave complete feedback and DSRs pertaining to the shipping price that I paid? 

Bidding & Buying question

-3 days and 4 emails later. I was advised to phone. Left message for her to phone me back.   Buyer is new to EBay in  May.  Perhaps doesn't understand, but appears to have made 3 purchases before.  Anyone run into this before?  How long do you wait and cancel the transaction?  I filed complaint that buyer did not pay. 

Bidding & Buying question

Jul 1, 2015 9:56:38 AM PT

Buyer has Not paid

All of my details are in the UK (address, telephone number, shipping address etc) but for some reason when I search for items on ebay I am shown everything in US dollars and items based in the US - how do I change this to GBP and the location to UK?? Very frustrating! I have looked everywhere..

Member To Member Support question

Jul 1, 2015 7:37:33 AM PT

Account is set to US when I am in the UK

Hi,

new store owner here. I'm confused on having insertion fees when I have opened an ebay store!

I opened a basic store, but as I'm adding items to the store, I'm getting insertion fees that are the same as

before I had the store.

 

I understood/thought that when I opened the store, it would be the $19.95/mo as long as I complied with not listing over the amount I'm allowed.

Any clarity would be appreciated.

Member To Member Support question

Jul 1, 2015 4:56:10 PM PT

Question on fees when you have a store

I received a refund for an item, but now it's showing it as unpaid. Why? How will this affect my acct?

Shipping & Returns question

Jul 1, 2015 7:47:27 AM PT

Refunded item is "unpaid"?

I came on to use my ebay bucks i earned the last 3 months but itv says O why?

Member To Member Support question

Jul 1, 2015 10:59:49 PM PT

Ebay bucks

Buyer has asked me to hold up on shipping until he returns home from vacation which will be on July 15th.  The item sold and was paid for today.  How can I hold his item like he requests without getting penalized by ebay for not shipping within 24 hours?

Member To Member Support question

Jul 3, 2015 3:19:53 PM PT

Delayed shipping request from buyer

My buyer has changed his feedback after a situation was resolved, having previously left me a negative on the item. He's stated 'Change to positive after a chat sorted very nice guy sorry' (I'm not a guy but I'll forgive him that!) but it's still logged as negative feedback which alters my 100% rating to 95%. I have read that Ebay don't like sellers to leave negative feedback under a positive, so is this the same the other way round?  Is there something I should do to get this altered if possible, and if so what?

 

Thanks

Member To Member Support question

Jul 3, 2015 11:09:44 AM PT

Posivtive feedback left under negative

The tracking number they provided me was for the "free gift" and not for the product I was purchasing (like I thought). I also checked the sellers feedback and saw that all the items that had the positive reviews were sold for $.99, really raised a red flag for me. I'm gonna wait till the estimated delivery date but should I be worried? And if the product never comes, what is my next step? 

Shipping & Returns question

I've expected to receive Top Rated seller status when I reach $1000 sales. But when I did, the status didn't change. All other requirments are ok. What can be the problem?

Member To Member Support question

Jul 1, 2015 12:08:52 PM PT

Top Rated seller

I sold 1 item on eBay last month, and now I've recived a monthly invoice for seller fees. I was anticipating paying some kind of fee to sell, but was under the impression it would be taken Off the final sale price for the item ( as it was the last time I sold something like 5 years ago). Why am a being charged a monthly fee for selling 1 item, and how do I stop the fees?

Member To Member Support question

I just tried to an item with buy it now, but got this message:

 

 

This item is available to buyers who have not received 2 or more unpaid item strike(s) in the past 6 month(s).

 

 

One I had this past week, it was my fault.

 

But I don't remember the other one.

 

Where can I find where the othe strike was, and how long ago was it?

 

thanks for the help

Member To Member Support question

Jul 3, 2015 6:55:05 AM PT

unpaid item strikes

I have had multiple problems selling my sons used sneakers.  It is always the same problem, the sneakers sell and the buyer does not pay.  I think the scam is to drive up the price on similiar items.  Has anyone else experienced this? 

 

It is definitely a scam it is has happened to me at least three times over different time periods.  buyer wirh zero feedback bids on item never pays.

Member To Member Support question

It shows : The eBay page or feature you are attempting to access is not responding.

Member To Member Support question

Jul 2, 2015 10:17:34 PM PT

Want to Resolve account problems

 Hi

 when i havd the message box open ther is no button to select to add pictures. suspect its a set up issue with my account but need help to fix this

Member To Member Support question

I sold an item on Sunday June 28th.  The status shows "Payment was initiated on 6/28/15 and is being processed through PayPal".  It is now July 1st and it is still being processed.  I don't want to ship the item before it's paid for, obviously.  I just want to make sure that this message means the PAYMENT is still being processed and not that I don't have access to the funds yet on PayPal.

 

Thanks for your help!

Member To Member Support question

Jul 1, 2015 10:07:48 AM PT

Payment for a Sale

Dear

I got this message!

1 item sold bychunmiandandan
(201380404872)
We had to remove this listing from the site and you're not required to complete the transaction. If you've already sent payment, the sale should process as normal and you do not have anything to worry about. If you have any questions about delivery, please check tracking or contact your seller. If you run into any trouble along the way eBay is here to help. Please visit the Resolution Center to help resolve any problems you may encounter.
This user is no longer registered on eBay.

I wish to return the money  -     US $22.99  !
 
Thank you, Igor

Member To Member Support question

Jul 2, 2015 12:48:09 PM PT

The message!

I have a set of 4 vintage ceramic juice glasses.  They're 3.5" tall.  The silver foil label is unreadable unfortunately.

It does say hand painted but am hoping to ID the maker - enesco? probably not lefton but I suspect made in Japan.

Selling question

Jul 2, 2015 8:17:07 PM PT

Can anyone ID this vintage brand/label?

Hi people!

 

I am kind of rusty at this online purchase world. I went and purchased some xbox one analog switch but when I hit the buy now I noticed I had my cousin address in the USA instead of mine in Mexico. I changed it alrady, and contact the seller, do you know if after changing the address he will see my updated address to send it there or should I cancel the order and redo it again?

 

Thanks

Member To Member Support question

Jul 3, 2015 10:35:43 AM PT

Shipping address

Hello ebay.com,

I started selling items in category Business & Industrial.

I received sing: you’ve reached the limit for the number of items you can list in this category.

That is the limit: Account limits, or Category limits or Item limits?

How can I please increase this limit?

  • At least 90 days since you received your first Feedback for a successful sale?
  • Or I have to wait 30 days to list more items in this specific category?
  • It is another way to increase limit? 10 items or $ 500 per month is really very little. L

 

best regards

Member To Member Support question

Jul 2, 2015 12:03:51 PM PT

'Selling limits'

I just purchased a dvd box set of rurouni kenshin from the seller its already paid but iust found out that the very same item that purchased is relisted is the item mine or does the seller have a right to cancel this transaction i have never been through this before any advice will helpSmiley EmbarassedWoman Wink

Bidding & Buying question

Jul 3, 2015 4:23:55 PM PT

Item just purchased relisted

Do I have to create a new listing again?  I can't find the original post.

 

Thanks!

Member To Member Support question

Buyer received item on March 16, backed up by USPS tracking, Buyer even gave great feedback. Now in July has filed a wrongful charge claim in paypal, have followed up with paypal, gave them all of the info. Question is, should I contact the buyer?

Selling question

Hello,

 

Background to my question: I was recently browsing through craigslist for a used car. I came across a car that was great but very cheap. I asked where it was located and they told me in an "ebay storage" in Iowa. I have attached the email so you can read it as well. I guess my question is, how valid is this person's explanation on how ebay works and the protection program she purchased? It seems like a scam but I want to make sure by eBay first. The individual said I would just send them my name, address, email, and phone number so that she can notify eBay that I would be the possible buyer and that you would contact me about further actions. Is this all true? Thanks for your answer.

Member To Member Support question

Jul 1, 2015 11:24:57 AM PT

Ebay Storage?

Hi All,

 When using your eBay Bucks Certificate for an item that costs less than your certificate total, do you loose the remaining balance of the certificate?

 

Thanks!

Member To Member Support question

Jul 3, 2015 3:42:24 PM PT

eBay Bucks Certificate Question

To whomever this may concern, I am selling items on ebay, and I want to only have a buy it now option and no bidding. I cannot sell my item without having a starting price. I want to know how I can sell it only using the buy it now option. Thank you.

 

Member To Member Support question

Jul 1, 2015 5:17:41 PM PT

Question

I bought a product from Canada (I live in Brazil) and it stopped when it crossed the border, it never came to me and the tracking number

sais that its being RETURNED to sender (the last information provided by Canada Post shows: Attempted delivery. Notice card left indicating where item can be picked up. The seller didn't pick up yet . The Ebay decided this case in the selller s favor!  The seller have all the money that I paid and the products that I bought. Look the answers that I have by Costumers Service: 

 

"I reviewed your email, and I understand that you claim not to have received your item. I'm sorry to hear there was a problem. I want to let you know about some options.

 

After reviewing the details of this case, it looks like the tracking information shows that the item was attempted to be delivered to your address. When a seller is able to show that an item was attempted to be delivered, we're not able to provide the buyer a refund. We also can't approve an appeal of a case decision when tracking shows this.  Please understand that buyers are responsible for keeping their address updated and making themselves available to receive the item. 

 

I understand your frustration. It's possible that the shipping carrier didn't deliver the notice, or may have delivered it to the wrong address. At this point, I recommend you contact the shipping carrier to see if there's more information on where the package is. You may also want to talk to neighbors to see if one of them got the notice by mistake.

 

To summarize, we can't provide a refund because tracking shows the item was attempted to be delivered. You may want to follow up with the shipping carrier and your seller.

 

We appreciate your understanding."

 

 

They are make a huge mistake! They are shipping to his address, not mine address!

What should I do know?

 

 
 

Member To Member Support question

Jul 2, 2015 10:09:56 AM PT

Please, I need help! Urgency!

I want to use the shipping calculator to decide on the shipping costs of my items, but it only lets me choose from USA's shipping companies. Since I'm not from the USA and won't be using them, and the calculator doesn't recognise my zip code, what other choices do I have? Or, how can I get the calculator to recognise my zip code and use the shipping companies from my country (Croatia, EU)?

Member To Member Support question

Jul 3, 2015 7:52:00 AM PT

Shipping NOT from USA

I had the following interaction with a seller through Craigslist. Does this sound legitimate? Email response was as follows:

 

"The motor home was posted on Ebay but the winner was a time waster.That is why the motor home is posted only on Craigslist now.The title and all the  paperwork will come along with the motor home,it is in perfect working condition, oil was changed last month and no scratches or dents. Below are the motor home photos and after talking with eBay, it sounds like the transaction works like this: You need to send me your FULL NAME, shipping ADDRESS and phone number. I will forward them to eBay so we can initiate our transaction with them. Once the transaction has started, we will both receive further instructions about it  including a payment invoice and bill of sale. You will need to make the payment to eBay as eBay will give me the shipping instructions to start the shipping. I will ship the motor home to your address and after you receive it, you'll have 5 days to inspect it; drive it and check its' documents before actually deciding to keep it. During this whole time eBay will hold your money in their trust account. If you're satisfied with the rv and decide to keep it, you will need to inform eBay about this, and eBay will release the entire amount of money to me.
 
If the motor home is not as I described it and you decide not to keep it, then eBay will refund your deposit in full, no questions asked and shipping back the motor home will be my concern.
 
Please take into consideration and remember that I will get paid only AFTER you receive the motor home and confirm that you indeed want to keep the motor home after the inspection period. We are both covered. Sorry for the long email as I have tried to explain the entire process."
 
 

 

Member To Member Support question

Jul 2, 2015 12:46:25 PM PT

Does this RV purchase seem legitimate?

My listings are for phone covers/cases.  So the brand name of the style of case is listed - it's not a misuse of the brand, as it has to be listed to offer the product.

 

How can I keep this from happening?  Now my selling has been restricted for 3 days...

 

 

Member To Member Support question

Hi,

We wonder if we can post a single fixed price listing everyday by Assign Automation Rules, "List According to my schedule" option. 

Auction Listing can make the everyday listing by eBay policy, but the fixed listing can list the item everyday or not.

Please, let us know if we can list the single listing everyday or not.

Thank you.

Member To Member Support question

Hello,

I ordered an item on 23rd April and i didn't received the item on time. So i contracted Ebay support and i received refund. And my case was solved on 3rd June. But on 3rd July an item got deliveried to me and when i opened i found it was the old order for which i already got refund. I want the item ofcource. Also tried to reach seller about payment system. So how can i pay the seller? Or what else should i do now? PS: Seller is not responding to my emails.

Member To Member Support question

Hi, I had a buyer win a bid on one of my items last Thursday (June 25). When she did not make a payment on the item within two days of winning, I contacted her. She said that she would be getting paid today (July 2) and would pay then. I agreed to hold the item until then but told her that I would be relisting the item if she had not paid by the end of that day. She said she was perfectly fine with that. My question is, if I do need to cancel the order because she does not make the payment, how do I do that without opening myself up to negative feedback? Does she have to first request a cancellation, do I need to open an upaid item case even though we have spoken, etc....? I just don't know the best way to handle this type of situation.

 

Thank you for your help!

Member To Member Support question

I purchased an item.

After waiting for the shipping estimated time to pass, I contacted the seller and request a tracking number.

The seller refunded my money and sent an email, the item wasn't working (alarm clock).

 

I gave positive feedback for the honesty and did research to find another one.............

to only find the item that I just purchased & received a refund on was now being RELISTED.

What on earth????? 

Member To Member Support question

I am not an experienced seller, but on rare occassion have sold items.  Our feedback score is 100% and have been a member for several years.  I put an item up for auction with buy it now option, for proactive plus hydrating cream, completely sealed and new, expiration date 6/15 which I noted twice in the listing, as well as listing twice no returns, and to please email if any questions. Buyer used the buy it now option, paid immediately, item was shipped next business day, and now buyer requests to return stating the item is expired.  I left positive feedback for buyer due to prompt payment, emailed buyer through ebay stating that I was sorry but I listed the specifics very clearly.  Received email from ebay minutes ago stating that I have 2 days to resolve.  I have never had to refute a case before, any advice?

Member To Member Support question

Member To Member Support question

Jul 3, 2015 4:19:20 PM PT

??

Hello.  I have an item listed for sale.  I had 6 bids and the price was up to $56.  I went in today, and the listing now shows only 2 bids and I am at my initial offering price.  When I opened the item, it shows that the same person put in identical bids.  I am wondering what is going on?

Member To Member Support question

Hello,

 

I want to sell items that I no longer use in my house. I live in Serbia and there is not an eBay site for my country. Which eBay site should I join and use to sell these things ?

 

 

Ljubomir Ljubo Ruskaji

Selling question

I use a black magic marker to write fragile on packages. I know it is useless since 98% of postal services are done by machines, but I found buyers are more likely to ding your shipping DSR stars if it is not marked. Will I still be charged the $10.00 special handling fee. I asked on postal clerk and she said no. I was then told by amother that the info she gave me was wrong.Which is it

Shipping & Returns question

Jul 1, 2015 7:04:46 AM PT

Fragile question

How do I sell an item to the highest bidder before the listing expires?

 

Member To Member Support question

Why was this considered an "improvement"??? I think the feature of the extra "see ful description" button is terrible, and the small window that opens up is not showing as nice as the old way.... can anything be done to choose the way one's listing will display on screen?

Selling question

Jul 2, 2015 2:22:21 AM PT

NEW LISTING DISPLAY FORMAT IS HORRIBLE

I have an international buyer (Canada) that purchased one of my items.  I don't ship internationally, only to the U.S.A.  How do I cancel this purchase and get my item listed again?  The buyer has not paid yet, I sent an invoice requesting they cancel the transaction.  How do I fix this?  I appreciate any help you can give.  Thanks, Rob

Member To Member Support question

I'm attempting to purchase an item that requires bidding /not really 'for sale' at a set price.

 

Each bid I put in is automatically counter bid by someone else with an auto -bid built in

 

Why bother then?  It seems even if I make a bid at the very last minute I will simply be out bid

 

does the seller ever set up an auto bid to simply jack up the price?

 

open to your experience

please advise

thanks

 **********************

Thank you all.


I've very new to this and although I read the on line information a few times still needed clarity which you have all provided.

thanks

Member To Member Support question

I am having an senior moment and can't tell if this on is real based on the number on the creed, I know that all do not have numbers, some have numbers do no match the design, Just a little help

Fashion discussion

Jul 2, 2015 7:25:15 PM PT

help with coach swing pack

I have had about 20 sales, and only 4 buyers have left feedback. I followed up with "thank you for your purchase, your feedback is appreciated" emails, still nothing. Whats up?

Selling question

Jul 3, 2015 8:48:53 PM PT

why dont buyers leave feedback anymore?

Since I started selling again I have not had to send anything International. I did check the  US shipping Center option when I listed my items. I have  been shipping stamps and covers in photo mailers for better protection, they can be sent in  envelopes. Bidder from Canada wants to know if it can be sent in envelope because supposedly Canada Customs will not charge Import tax on letter mail. Any advice on this?

Member To Member Support question

Hello can anybody   answer me can i open store on e bay i have sold 10 items by auction and i have only 2 feedbacks ,,i want to open store and to sell items with fixed prices...just someone tell me how   thanks

Member To Member Support question

Jul 2, 2015 3:05:19 PM PT

opening a store

How long does the buyer have to complete a sale?  

Buying & Selling Basics question

I shipped my buyers package through priority shipping with signature confirmation (No insurance), I provided/uploaded the buyer with tracking number, I tracked the item every day until it arrived at his address, the last day I tracked the package it read, Notice Left (No Authorized Recipient Available) so after I check a few days after and the tracking read the same message I sent my buyer a message.. (Contacting you to check and see if you were able to pick up your shoes, let me know thanks.) at a day after my message he replied, Usps lost the package they can't find it... I'm unsure what to do this is my first sale on eBay never been through this before can you please help

Shipping & Returns discussion

Jul 3, 2015 6:13:11 AM PT

Usps Lost Package

 

 

EDITED to add: the seller is a Business I'm annoyed & thats my Right

 

REEDIT TO ADD:I Heard from the seller,the seller reports the item was sold "over the counter" after I had paid for it,also I don't appreiate some of the comments posted because some of you don't know what you are talking about,I NEVER said this was my "first Purchase" on eBay

Buying & Selling Basics question

He added a lengthy post about 4 P.M., part of it said:

 

"I've been with eBay for almost 20 years now. Like many of you, eBay is my life. I remember when we ruled the world. I want to rule it again. I want not only to compete, I want to CONQUER! And we can do it if we all pitch in. Continue to report any issues or bugs with the process. The team will address them quickly. But don't look at this project as some sort of "make work" mandate that we are arbitrarily assigning to our seller partners like you. This project is literally, make or break. I hope you will join me in adding as many Product Identifiers as you can to your new and existing inventory.

 

The team (Pam, Dave, Bahal, Vipul and others) are answering questions about Product Identifiers on this dedicated thread:

http://community.ebay.com/t5/Selling/New-requirement-for-product-identifiers-starts-June-29/m-p/2412...

 

 

 

 

Selling discussion

I sold a "Buy It Now" item that was for "local pickup only", as it would be cost prohibitive to pack and ship. My buyer paid in advance with PayPal the same day it sold, but there was no instructions/messages about taking possession.  I sent a couple of messages over two days inquiring about his/her interntions. I finally heard back yesterday with this reply:  "Sorry.... I have no way of picking up. I'm in Pa. Any suggestion !!!! Thank you."  Ok, I have to vent first: As sellers, should we have to wonder what the buyer was thinking? Did they fail to read or understand the wording eBay provided? I also clearly stated in my description that I could arrange to deliver it to nearby areas. I mentioned city boundary points located outside "Aberdeen, WASHINGTON" (where the item is located). The buyer, 2700 miles away in Pennslyvania, is obviously clueless and means no trouble. I will probably do a PayPal refund. I would like to know if these type of PayPal refunds are going to ding my stats AND, what can I put in my listing that would make it crystal clear that the item will not be SHIPPED by a carrier. Thanks for your input!

Member To Member Support question

I opened a request, but seller doesn't answered in time (3 working days). When i try to click on "ask us to step in and help" alwais goes this:"You are not authorized to perform this action at this time". What can i do to Ebay step in and i can get my money back from fraud seller??

By the way, the seller no longer exist on Ebay and his listings disappeared too.

Sorry for my English..

Bidding & Buying question

Hola, él Recibido Una oferta de parte del vendedor, Cuando me acepto dado que tengo Que agregar al carro de compras, hago ESTO LUEGO CUANDO quiero y me da Pagar el precio del Anuncio no de la oferta.

 

me enviaron la oferta y cuando trato de pagar no puedo.

esto es una oferta unicamente para mi.

 

Gracias.

Member To Member Support question

Jul 1, 2015 12:39:07 PM PT

Oferta

A customer won a pair of shoes that were sent out via priority mail all wrapped in pretty tissue. The buyer paid the $6.10 charge for the priority flat rate bubble mailer...... Today I get positive feedback and my  first 4.9 star for the shipping charges!!!  I am steamed that she did that, am I over reacting?  Do I have any recourse with ebay?  Why bother to leave positive feedback only to ding me on BS?

 

Thanks!

Leslie

Member To Member Support question

Jul 3, 2015 5:53:15 PM PT

shipping and handling charge.

I bought this set of Bonneville doors at an auction for only $20.00. I don't have a Bonneville but for $20.00 I couldn't pass them up. I have no idea what year they are. Anyone help?

 

 

Motors discussion

Jul 1, 2015 10:26:25 PM PT

HELP Identify BONNEVILLE Car Doors

The buyer has requested a return because she has decided that it won't work for her. She has to pay for return shipping because that is my policy . So Do I have to refund the total amount she paid me shipping and the cost of the item  or  just the cost of the item ? Thank you!

Shipping & Returns question

this morning i have been notified that i can only list 283 items.  i have had 100% feedback and do now for over a year at least. i pay $49.95 for my store which  i am entitled to list 500 store listings and 100 collectibles free.  i sell women's clothing.  on the 20th of june  i was below standard  with a 5.01 average. the next day- the 21st it was above standard and right now it is 4.7.  i had previously last month was able to list over 7,000 listings.  my rating went down during thoise few days before the 20th- because  of this.  2 returns-  neither were returns . . return % 1- lady bought a pagent gown worth $680. it was new with tag but and had neveer left the store but had been tried on and a high heel had caught the bottom hem line and a few beads were missing. the customer was aware of this and i did supply nore than enough of the beads to have the repair done which even she couyld have done herself. she asked for a refund- we amically agreed- i  discounbted the gown $ 25 which brought the entire sale down to less than $ 40 for this enxpensive gown.  this is what the lady really wanted and was very happy with since she really didn't want to lose the gown for what she had paid but wanted to get it even cheaper. that was settled without refund and she was pleased. 2. i shipped a lady aqua capris- these are new in package and we did not open the package- the size and color and # were correct.  we have several styles that look almost the same in these capris- the difference being the ones she ordered had side slits and the ones she got did not- we did make the mistake and ship here the wrong ones originally. we shipped her the correct ones with a return label for the incorrect ones. we didn make the mistake but she did get the ones she wanted and was happy with her purchase.  those are the 2 so called refunds.  the next problem to lower mt rating-  for the day of the 20th is this- we have had a total of 5 cancellations this year-  we have usually 3000 to 4500 items listed every day until now-  we are a store and cannot take an inventory every day-  things such as panties, bra, bathing suits, tops and other small items dissapear or are misplaced. we so much stock this is very normal and with that many listings we try but cannot keep our eyes on everything wevery minute.  so anyway, my rating as of the 21st of june was above standard, however i am only able to have 283 items listed.i  have paid for 500 free store listings and 100 collectibles- which i am, not able to use=- bottom line 100% feedback, today above stnadard rating  and yet ebay will not let me use at least what i am LEGALLY entitled to according to their fees and charges.

Selling question

Hello, I bought to be exact (seven) pairs of jeans from an ebay member, but canceled my order and asked for a refund, the seller was kind and sent the refund order directly to his (her) manager, as he did it I waited for another 24hrs, but the refund didn't arrived, I sent to seller multiple emails about my refund, and he asked kindly to wait for it until it shows up to my paypal account, but foreign's bank accounts stop making refunds/ payments from today till monday,

 

What am I suppose to do next? I thought that ebay was a fair place to do shopping, instead of getting scammed by a seller, I also forgot to mention that it was about three days ago since he promised to me that he will make a refund to my paypal account from his manager

 

 

 

bad english- I also do know that it is embarrassing to come and show up at/ public with this problem, but it may be a large amount of money, the shipping handles, and the price... I let you guys know how it ends up.

Member To Member Support question

Jul 3, 2015 9:18:56 AM PT

Haven't got my tranfer from a member

is there any way to change the negative feedback i left for a seller which was my fault for not requesting a refund or contacting the seller before doing so. it is past the 30 day window to change the feedback per ebay rules is there anything else i can do to change a feed back i left.

Member To Member Support question

Jul 2, 2015 1:04:26 PM PT

negative feedback

Hi,

 

We wonder if we can post dual listings for a same item to fixed price listing and auction listing.

Please, let us know. thank you

Member To Member Support question

Looking for group that was called Seller Central. Is it still an active group, and how to get to it if still active. Just getting back to selling after a few years, and followed this group. If not active how about another to replace it with. Thanks.

Selling question