This is a question for both eBayer's and eBay management.
The question we would like to ask is what is proper way to deal with unreasonable and manipulator eBay buyer:
Here is the case I met, hope this will also ring a bell for other eBayers:
The issue starts like this:
We are new to eBay but not new in the business world. We had a store for 3 years and I have been in a position of store manager for over 7 years.
From the messages the buyer delivered, we saw a manipulator trying to get everything out of nothing by threatening a new eBay seller to give a negative feedback!
We would like to know eBay professional's advice and other sophisticated eBay sellers' opion!
Thank you very much!
An item for which the seller cancelled my order shows under my unpaid items. When I click on it under Unpaid items, it says Order was cancelled, my shopping cart is empty, nothing in purchase history about it. Email from e-bay says that the order was cancelled and I do not need to do anything more about it. So now I can't place any bid on anything cause a message pops up that I can not bid as I have an unpaid item I need to pay for first. I can not mark this item as paid, seller can not mark it as paid, there is no such option in there anymore as it is supposed to be cancelled order, yet it is in my unpaid items banning me from bidding now...I'm basically stuck and have no idea what to do, please help! Thanks
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I'm trying to figure out if they're anything special. They're cultured, you can see the "seed" in some of them that didn't close properly, but the nacre is really thick. They're not cheap Chinese freshwaters for sure.
Can anyone tell me who this maker is, Is it Native ?? It is signed 925 with what appears to be SOM, it is very heavy and quite large, it weighs 5.3 ounces, it is 4 1/4" by 1 1/2" by 1" thick, i assume the stone is quartz??
I know it's the holidays but I was unaware they offered alcoholic beverages and or Nyquil to the postal workers.
Also just for laughs, I'm in Michigan.
Does anyone happen to have one of these mostly round ab faceted crystal damgles laying wround? Im missing one
it measure approx 8 mm tall, and 7 mm wide. Thanks!
Nice and wide at 1+1/2" across, art glass and rhinestones, no marks though.
Any ideas who who may have made it ?
Good morning every one.
I have a negative of an amusement pier, but have not been able to figure out the location. On the side of the pier is says ".....on earth a playground of innocent amusement for young and old". Probably last teens or early 20's. I think there are two piers side by side. Thanks in advance for the help.
In looking for a crystal bead for Cleio this morning..I realized I have waaaaay too much bits & pcs strictly for harvest, that I will prob never need. For sure time to clean house!
I guesstimate prolly 7-8 lbs (after removing any true cwap like chains or something that is totally useless) of different types of stones, etc..a mix of vtg & newer in this broken stuff. There will prolly even be some items that could be fixed..don`t plan on scrutinizing it very close
So I`m wondering where is the best place to put it? I don`t even mind doin 2 categories . I tried to search it out (big Ha Ha!) & I see this kind of 'harvest stuff' listed in too many different categories
or would I be better off pullin out all the good vintage harvest item & listing it alone?
Thanx for any advice
Heres a quick shot
I have this Hanna Andersson top that looks like a long john top but the tag doesn't mention flammable material which is common for sleepwear. Do I just list it as a regular top or can it actually be a long john top?
Hi all! This is Orion. He's a Harrier.
Looks to me that it is Minton Florentine, but it is only incised ENGLAND and the red marks. Any idea if this is really Minton or not? It was sold to me as Minton, but I want to make sure that it is so I don't get a SNAD defect. Thanks.
The problem is i can make a payment to the wont item i bid. See picture below
Any idea what Year/Month/Exact Model, This guitar is from? Any help is much appreciated.
Can someone tell me if this pen is a real Montblanc ball pen?
It has written on the silver ring "Montblanc Ballograf", as well as on the cartridge.
Can't find a similar one to check the "model"...
Thanks in advance.
does anyone know what this mark on my doll means?
Does anyone know what this table is for? It has a couple of cut outs. I'm posting this for my cousin, so am posting the only photo I have of it. Thank you in advance!
Serial # 728658
Got this at auction. It was called as Waterford; it was in a lot of 15 pieces. I can't find any marking on it. What do the Waterford experts think? Thanks!
I don't know where to being to find this. I googled the initials, but no luck.
When I bought this guy he was a black bear, but after a couple days of soaking and scrubbing with a toothbrush his true colors are now showing. I have found several bears similar on websites all asking a pretty penny, but this one is different to all the examples I could find. It only measures 8 3/4" high. It is hand finished as all 4 paws, both ears, all four teeth, the tongue and the handle held by his paw have all been attached seperately and are not part of a mold. There are no holes and it appears the honey was placed in the blue bowl and ran down the bears face and off his nose. I can find no marks or anything like it on-line. The few similar pieces are all 11 1/2" tall, molded one piece and are thought to be either Adams & Brimley or Holdcroft.
I would appreciate any help or ideas. Thank you for looking.
Not sure if this is a good place to post this question - but maybe. I've researched this some but found TMI - I wonder if anyone here can shed some light on how to date this jar.
Bottom reads: Trade Mark Lightning Putnam with the number 409 or 419 - the middle number is hard to decipher. Marks on the lid are as follows: PAT 2 JAN. 5. 75, REIS and a small D JUNE 5. 77.
Anyone know what all those numbers mean ... especially the ones on the lid?
TIA for any info.
recently purchased this ewer. Measures about 14" tall
can anyone identify the mark on the bottom
Sorry my pictures are flipping again
I bought an item from someone and paid them an extra $15 to put Flat Rate Priority Shipping, which they did. (1-3 day shipping) And it's already been 2 days and today would be the third. The tracking on the USPS site hasn't updated since the day it was shipped (December 18, 2014). It's been stuck at "Departed Post Office", does USPS not update tracking or something? I usually use UPS and it updates just fine.
Hi - does anyone recognize the mark on this small pottery creamer. Maybe DLC or PLC? I've looked around some on-line and looked through the C section of Lehner's U.S. Marks book.
Thanks for any help!
I'm just a baking fool today. Brownies anyone?
have this lidded hinged, appears to be silverplate container with a removeable underplate
Marked on the bottom wiht an 86
any idea what this is
Hello All! Can anyone tell me what type of stone this is? Any assistance would be greatly appreciated! Thank you! David.
Most folks are super busy this weekend so this will probably not be a very active thread, but what the heck, if you have time, and want to, feel free to post a few pics of sparklies here, maybe close-ups of the jewelry you got from your Secret Santa so we can share your excitement even some more.
Take a break from the hustle and bustle and ENJOY.
Got this old Birks sterling bracelet this week at Value Village. Of very little value except sentimental ....but, I'm a sucker for "Sweetheart jewelry"
Dated 19 March 1942, with an RCAF emblem and "To Frankie ..From Max".
T?hank You for your help! I just cant quite make out the signature?
Hoping someone has some more information regarding identyfing nordic ware cake egg molds
I listed and sold an aluminum egg mold that was unmarked. It came with directions and the directions were for a nordic ware egg mold
The buyer is asking if nordic ware sold unmarked eggs
all other unmarked eggs are sold as such, but they did not come with the directions taped to the egg. So the other sellers could not list as nordic ware, since it was not marked
I cannot find any other similar egg mold on ebay that were produced by any other specific company
The same on the internet
I also cannot find the directions for these molds anywhere on ebay which tells me most were lost
I contacted the Nordic ware co and have not heard back
The only ones on ebay that are unmarked, look like nordic ware
There are very few of either sold on ebay
Does anyone know of any other company that produced these eggs, same dimensions, appearance as nordic ware?
I would think that if there were other companies, there would be information either on ebay or the internet
Other sellers would have identified these unmarked eggs and would haves sold as produced by that company
I also find it hard to believe that someone would have the directions to a nordic ware mold and an unmarked mold made by another company, together
Just playing the devils advocate
Since i am unsure, and there is a chance that the previous owner:
thanks so much and sorry for such a long question. I will refund the money if needed. Just want to ruld out all possibilities
Need a manufacturer and pattern name please. Who recognizes this? Thanks.
Why does not I get confirmation email mail after buying?
The item no; 251184884183
I find this genre fascinating and until I began collecting these books, I realized that this isn't a new idea/theme/genre...it goes back to at least the 1950's.
Title: Secret Places of the Lion
Author: George Hunt Williamson
Publisher: Amherst Press
Edition: First American edition
Early traditions speak of the arrival of radiant beings from heaven, self-sacrificing guardians of the human race who have reincarnated as pivotal figures in the panorama of human history to assist in the work of evolution. Secret Places of the Lion shows how these great ones have helped mankind for thousands of years, hiding their secrets in tombs, caverns, temple ruins, and catacombs. Posing as wanderers, they would declare universal wisdom and truth at certain periods of history when people were prepared to receive it; then they would withdraw for a time to see what was done with the new-found knowledge. Thus, the rises and plateaus of our cultural history emerged
Title: The Sky People
Author: Brinsley Le Poer Trench
Publisher: Neville Spearman
Edition: First Edition & Signed by author
According to Trench in this book The Sky People, Adam and Eve, Noah any many of the other characters from the Bible originally lived on Mars. Trench believed that Adam and Eve were experiment creations of extraterrestrials. His claim was that the Biblical description of the Garden of Eden was inconsistent with what was on Earth and as Mars contained canals, that the Garden of Eden must have been located on Mars. He further claimed that the north polar ice cap melted on Mars, and this caused the descendants of Adam and Eve to move to Earth.
Not sure if these are easy to ID, no maker's mark. it measures 3" x 1 3/4", thanks for your help.
Not sure if the mark is Japanese or Chinese, the earrings are marked K14 AND K.T and also have a Japanese hallmark, pearls are beautiful and they have a high quality finish. thanks in advance for your help.
i still not get the refund amount . ebay told that they send the refund money to you . please help me to short out this problem . please see 18/10/2014, now 9th dec. guys are you joking with me ? refund my money immediately. otherwise i will go for loading F.I.R against this fraud company.
Buyer transaction details for PaisaPay ID 37655911792
Transaction status Your PaisaPay payment was approved on 18-Oct-14. You paid the order total of Rs. 8,820.00 using MobiKwik Wallet mobile payment (Rs. 7,497.00) and eBay gift voucher MOBIEBAY15 (Rs. 1,323.00) . Please review the Order Details section below for specifics on the item(s).Shipping
The seller has not shipped the item by the shipping deadline of 30-Oct-14. PaisaPay has initiated a cancellation for the this transaction.Item Receipt
Your refund request has been approved by PaisaPay on 31-Oct-14. You should be able to see the refund in your MobiKwik Wallet account within 3 working dayAMBK3523242501 this is my order is , that i placed 19/10/2014 06:29:46 hours. ebay seller unable to shipped my product. and he cancel my order. but i still not get the refund amount .Mobikwik told "we have yet not received the refund confirmation from our partner websites."full details in attach files.I JUST WANT TO KNOW WHERE IS MY MONEY ????????THERE IS NO SATISFACTION , NO REFUND . JUST LOST MY MONEY AND STILL WASTING OF MY TIME .Wrost experiencewith ebay . not giving my refund
As a new seller (this is my buying ID) I sold all my stuff I had laying around--those of which I no longer have any use of. It was easy since I know all about the item and it's performance, and an easy profit since it is not inventory. So far I have been almost perfect here and really enjoy doing this as a hobby seller. Now I need inventory. I am constantly looking for quality stuff I can get free from friends and relatives (I never thought I be this way--looking at other people's stuff to sell). So anyways it is a trial and error process. I would stumble into buying something that is useful then think that maybe if I can find a source of good used items, I can sell it. So far I have found that selling Men's clothes is a very low scam and decent profit venture but finding quality (no defects--like new) items are hard to find. My goal now is to become a better picker. Get inventory that moves and that caters to low scam buyers. I am picky about the stuff I get for listing (don't get very used worn items with defects) but really have not found good sources or items that fit the bill. Hopefully one day I will get there but it is a long hard road to find those items I can turn a profit and not encounter scam buyers. It is sad that one can only sell in narrow categories where the items are comparatively low risk, can get a decent profit but has to be a low dollar amount. I wish Ebay would be more proactive in dealing with scammers so we all can make money here.
Recently I started looking at buying/selling magazines on E-Bay. I am amazed at how many Sellers are posting magazines with Media Mail rates. It makes it difficult to figure out the true value/price of magazines when they are selling at the Media Mail rate because magazines DO NOT QUALIFY FOR MEDIA MAIL.
Is there any LEGITIMATE way you can offer magazines at Media Mail rates?
Thanks for any guidance you can provide.
I purchased a "tempered glass screen protector" for my HTC Desire phone - it doesn't fit. I left negative feedback that this product does not fit my phone as product description said it would. emailed me that I shouldn't have left negative feedback before contacting them (this is true) and that they would give me a full refund (a whopping $5.00) if I REVISED my feedback. This is almost a month ago. I am not going to revise my feedback and lie to Ebay purchasers that this is a great product when it is not.
Now, because I didn't revise my feedback, they said they will ONLY refund me if I send the product back. Send a piece of glass back to China - that is going to cost me a lot more than the glass itself.
Here is the message from them:
I'm really annoyed.
For all the known reasons I never leave feedback for a buyer till I receive feedback.
I received the following message from a buyer this morning.
"Item received! Very fast shipping! Thanks! Can you please leave positive feedback for me? Once I receive it, I will do the same for you."
How would you respond to this nicely,but letting her know she needs to leave feedback first.
Hi, I sold a tablet on the 6th and the buyer just opened a case saying they haven't received it. The tracking number shows that it was delivered on the 12th:
Delivered Dec-12-14, 14:26 PM, MIAMI, FL 33178
What should I do now? They never contacted me directly, just opened a case against me. Since it's marked as delivered I should be okay right? I haven't done anything yet, I know from past experiences to come here first for advice! It's item # 201227543212 by the way.
Okay since I have not had one before I thought maybe I should ask before moving forward.
75.00 purchase on Dec 4th and the chargeback just opened with Paypal for the reason of unauthorized use of a CC.
Any suggestions would be welcome.
So i recently sold a handheld gaming console, which was in working order and I had checked before I had shipped. I kept very good care of it. Now we're still in the pending process for payment so this item was shipped very recently.
Now the buyer is telling me this handheld is not charging, I am a computer tech also and believe this said buyer tried to charge when it was cold. Which could ultimately mess with said console and even if it didn't do any damage. Trying to use a cold electronic wouldnt work in the first place (take a laptop outside leave it there for 30 minutes, i guarantee you can't turn it on if you live in a cold state until it reaches room temperature)
This buyer is asking for a return, and i am a new seller, so I am asking the general ebay public for their input. I would like to continue giving people the best customer service as I am getting into this. Do i return it? This item could have been damaged now due to the buyer, and how is the process for insurance via USPS if this was actually a shipping issue?
I apologize for the length of this post, but thanks for reading
My winning bidder lives in Canada, however,my listing clearly states "ships to United States." He is asking for an invoice before payment.What to do now?
Had a user leave us 2 negative feedbacks recently stating "poor comunication, items made in china, tried to save money on shipping". I found the "poor communication" part odd because they never sent us a message prior or after the sale, as I made the initial contact to them after I saw the feedback (their replies were in odd, broken English, so a feedback revision has gone nowhere so far). They purchased a couple of cheap items that are were obviously produced in China, and he had left similiar negative feedback to other sellers. Anyway, I got to poking around the "Order Details" screen and noticed the "Buyer note to seller" notation at the top of that screen, but I had never noticed that there before. On both of their items they put in that note "If you can not discout please ship as separate box. Thanks!", so I guess that was the "poor communication" they spoke of in their feedback. I'm not sure if this was one of those periods (like today!) when the Ebay combined shipping calculator is out of commision or if this buyer just didn't know and paid for the items separately, but it showed up as 2 seperate items/orders.
So, where else is this "Buyer note to seller" visible? We process anywhere from 100 to sometimes 400 shipments a day and use ShipWorks shipping software, so we can't hang out on Ebay and read every order detail screen, but I would rather avoid this again if possible.
I have defects that are old. I am on 12 months standard, but find it hard to beleive nothing has fallen off in 3 months. How can we check on these dates. I called Ebay and they would not even tell me if something was due to fall off.
A seller is threatening to report me to the 3 credit bureau over the insertion fees, is this something they can do?
I paid for a set of 2006 Pink Label Wizard of Oz dolls. I should have looked at the feedback for this seller. Apparently, whoever this is, it seems they are trying to sell the same set of dolls to various buyers and no one has got the set. The seller also is not responding to any emails. Some are saying this is a scam. Anyone else buy this set from this seller? They ruined my Christmas surprise by being on Ebay and agreeing to sell this. And now there is no way to get the $100 back before Christmas to buy my granddaughter another gift. I will never buy anything else from Ebay. I don't understand how this seller is still allowed and why can I not open a complaint. It has been 10 days and the item still shows not shipped. I am so mad right now, I could just scream!!!!!!!!!!
A couple of days ago, after waiting nearly a week for an eCheck payment from a buyer to clear, I received a message stating that it had failed. I've heard nothing from the buyer, so I've opened an unpaid item case, but this is annoying because now I'm not going to be able to sell this in time for it to possibly be available for anyone before Christmas. And this isn't the first time I've had a problem with eCheck from a payer before.
Is there a way to simply turn them off so that eCheck will not longer be an accepted method for payment to me? I looked in the options for changing accepted payment methods, but I couldn't find anything.
How do you decide when to place a protective jacket like Brodart or Gaylord over a dust jacket? Is there a certain price point, condition (fine to protcect it or chipped/tears to stop them spreading), age, genre?
An old bookdealer told me a protective jacket does not add any monetary value, but it increases the speed it sells at in his brick & mortar shop.
Does the same apply online?
I had a bidder want to cancel his bid because he wasn't sure the item was authentic. Since it was a high price item i decided to get it authenticated so i ended the auction early. Just before that happened another bid came in. Now ebay is charging me 66.00 fee for and ending the auction early. Can i do anything about this fee. Please help i am retired on a fixed income so this is alot of money for me to pay out. HEL
I'm sorry for the length, but I'm really stumped, so here goes:
I purchased a little silver ring from a seller located in Armenia on the evening of Nov 2nd....knowing that it may take approx around a month to get here, I still wanted it as it was unique & the only (simple yet elegant) Calla Lily ring I could find. (My Sister loves Calla Lilies) I wanted to get this to her for Christmas. The auction stated that the ring should arrive between Nov 25th-Dec 12th.
I have been purchasing on Ebay since 98' and have made many overseas purchases & I usually get my items from England approx 2 weeks & China or Australia approx 2-3 weeks. Going off of my past experiences, I figured that it if took a month, or a bit longer to arrive at my residence in San Diego, CA, then I'd still have time to ship it off to my sister before Christmas....(I took in to consideration slow shipping this time of year)....but it seems that my ring may not have left Armenia after 44 days, still?
That being said, again, the Ebay auction info said that the ring should be expected between by Nov 25th - Dec 12th at latest. After paying for it, I kept checking back on the tracking, since I wasn't notified when the ring was shipped. The tracking# numberRR154905585AM continued to show the same message since Nov 10th....... "Origin Post is Preparing Shipment" (on Ebay) & (USPS showed this) "We have received notice that the originating post is preparing to dispatch this mail piece". The messages have stayed the same, ever since.
*For the record: I wasnt' sure exactly what this meant, till I called the post office & had it clarified. I wondered if it meant the seller purchased shipping, but hadn't mailed it off yet? I was told that it could be that.....or it could also mean that the seller did indeed drop off the package, but that the package is now stuck in a freight container awaiting more parcels to meet the weight or numbers quota, to make the trip worthwile financially, before finally being shipped to the US.
By December 1st, a little concerned that still I heard nothing....but still considering I had 9 days to go till Dec 12th.....I decided to contact my seller (nicely) and asked it the item had shipped out yet, since it had been a while & the message remained unchanged.
I should note that I had to go through the Ebay system which said that I still had 11 days to go till (Dec 12th final waiting date)....but because I wanted to contact the seller anyway, my message was automatically headed to the seller that buyer requesting a sale cancel or refund. Due to this, the automated header....which I did not want, needing just communicate w/ my seller & ensure the item was shipped...... I made this clear to the seller, that I still wanted the ring...but just needed some clairification & info.
The seller said that the item was sealed in an envelope on Nov 8th and should be in the USA by now (Dec 1st) and likely enroute to me as we speak. Also that I should have it by the final waiting time date (Nov 25th - Dec 12th). The seller also advised me that it was out of their hands and the auction can't be cancelled since the item should be in the US in the next 10 days and they would have nothing if they refunded & I would likely have the ring & the refund. Understandable.......
On the other hand, I do feel that I have been fairly patient + I didn't want to dog this seller & jump the gun if not warranted.....but now I am looking at 1 full week past Dec. 12th & well over 44 days since paying for the item. Worse yet, I know that I can't ship this to my Sister, by Christmas....unless it arrives no later than Monday & I will still likely pay through the nose to have it shipped. Shame on me, I know....but I just assumed that this overseas shipment wouldn've been on the same time frame as the others, expecting 4 weeks maximum.
Now that you have the details, I wanted to know if I am jumping the gun, or am I not being concerned enough? I am a pretty laid back buyer & try to be as patient as possible. The shipping time frame seems a bit extended, in my opinion....& with no real tracking to boot.
I guess my real questions are: What are my options...since it seemed to me, from the response I got from my seller, that this was basically out of their hands & I am poop out of luck, till it arrives....when it arrives. I also have not contacted the seller since Dec. 1st, but am now getting a little tired of the waiting game, especially now that the ring is a week overdue from the final date. Worse yet: I cannot find out the location of this ring, till it just shows up one day & worse yet....there is no way to track it's location. It is becoming even clear that I won't be able to get this to my Sister by Christmas.
In my past overseas purchases, USPS tracking mentioned the purchased item has entered the USA, but nothing is stated with this ring.....lastly, if this can't make it by Christmas....it's kind of a moot point. Then what are my options? Seems it may not be the sellers fault, but the post office? If that's the case, what can I do?
I thank you for your time & would love any ideas.
I've recently sold a leather handbag: $34.00, Shipping $5.35, Ebay and PayPal Fees $4.99.
Shipped on December 15, buyer got item on 17th and today has started return process claiming the item smells like cigerette smoke and airing it out didn't work, so the item is Defective and Doesn't Work, in note buyer told me item is not as described.
The return shipping will be whatever the buyer chooses to pay to ship handbag back, I'll have to reimburst shipping.
As is, I've "lost" $10.34, return shipping will be atleast $5.35 if buyer chooses cheapest option; as well as losing my $23.66 profit.
Is this buyer remorse and the buyer was emberassed to list that as their reason to return; is their claiming "Defective and Doesn't Work" ( like the item was an electronic) an attempt to avoid any supposed negative feedback if buyer is afraid of potentailly receiving negative feedback; do I get any of my fees back or am I just going to have to take a $15.69, at minimum, hit?
What do I do????
I had a buyer who bid on an item and did not pay. I have unpaid item assistant set up to send unpaid item reminder after 4 days. Ebay then gives buyer 4 additional days for a total of 8. This buyer "says" they sent me a message through Ebay contact seller which I never received asking me if they could wait and pay later. Had a received it, I would have turned off the unpaid item assistant for that transaction as I have done in the past. So they did not pay, I got a final value fee credit and they got an unpaid item strike. On the 9th day buyer contacts me upset stating that they had asked me to wait for payment (which I hae no record of). I had already A) Relisted the item and received a bid on it and B) Blocked this buyer as I do for all buyers who do not pay since I CANT leave negative feedback. This buyer is not harrassing me with repeated insulting messages through Ebay which I have reported but to no avail. My question is, can this buyer who did not pay and received an unpaid item strike, still leave me negative feedback?
Greetings fellow Ebayers,
I've recently caught the "Coach Bug" and purchased several in the last few weeks. I've been thrilled with most, with one huge exception.
The very first bag I won was the last one delivered and sadly it is a genuine fake! I was shocked and sad as I paid $132. for it. The immediate signs were 1: The Coach emblem on the front is crooked- VERY crooked. 2. The color is a very bright metallic purple(I already purchased a metallic purple/Iris and this is not it!) 3. The patch inside is No..4C 9911 a simple google reveals this is never a genuine number. 4. The lining is too large for the bag, it moves around & bunches up and it's a cheap stiff light pink satin.
Needless to say I am sad! More sad than angry because I kind of liked the color. I initiated a "Not As Described" due to fake/counterfit refund request and the seller has agreed to refund my money. **Fingers crossed that actually happens when I send the item back.**
My question is this: Do I leave feedback on the seller that they sold me a fake Coach? Or should I not do that since they agreed to refund? They currently have 37 feedbacks, 100% positive. I'm not sure what the rules are regarding this so any advice is greatly appreciated.
Also how do I help prevent this person from relisting & selling this item all over again?
It was my first auction and now that I've done a little research, I can even spot the signs of a fake in the listing photos. Live and learn I suppose.
Thanks A bunch Pika
( I have ready a few posts about MAX BID but did not see the answer to this Question )
I have bought hundreds of items on ebay, but never used "MAX BID" because I am not sure how it works. I usually place my Final Bid in the last 10 seconds of an auction if I really want the item.
Does the MAX BID feature just keep bumping the price up during the entire auction price or what. You often see a FRENZY of bidding on popular products between 2 or 3 inexperienced buyers. I don't want to be one of those. So does something prevent the "MAX BID" feature from just becoming part of a FRENZY to run the price up ?
I used to use Auction Sniper, but no longer take the time to do that.
The buyer hasn't paid for the item yet, and has continued to ask these questions and isn't satisfied by my answers. Do I have to sell to her? Or can I cancel her bid and move on to the next person?
Here are her questions, and my answers.
Q: Can you please ship this regular first class mail? Shipping should not be very much or can you send it in a priority flat rate envelope for $5.70
A; I was afraid they would break during transport, that's why I put them in a small box.
Q: Okay, that's fine, Can you ship them standard post please? I do not need them by Christmas. Even in a small box it should ship first class.
A: With the box, they are over 13 oz, they will ship Priority.
Q:Why are you being difficult? Just ship it parcel post then. Seriously. And I just shipped something in a medium flat rate box and it was only $11.70. I don't need it priority.
Can someone help me through this? On my end, it only says that it's going to cost $6.10 to ship it. Bc she hasn't paid, I can't see how much it says it's charging her?
I am going to keep this short.
I bought Item. (LED bar mounting bracket) about $80.
Item Does not fit!
Seller agrees on return and issues RMA
I return Item (Have confirmed delivery with tracking info)
No responce from Seller
Ebay rules in the seller favour!!!
Where in Gods Green earth is that Fair!!! Ebay talks a big game about safe and fair on line trading, what is fair about this ?
And ebay makes sure there is no way you can get in touch with them!!
Can some one help?!
Thanks in advance!
I always thought it wasn't allowed unless the book was in the Public Domain but I see live listings right now.
I have a Georgia O'keeffe book from 1998 and I would like to remove the pages and sell them.
I talked to ebay a couple of minutes ago and they said it's not allowed, there are more than one seller doing this.
Does anyone know for sure what the policy is?
Thanks in advance.
Hi I live in Switzerland and I want to sell on ebay.com, the problem is that our international fees are different, can I maybe set them manually? Or add the link of our shipping-calculator?
I tried to explain to a customer (in a message) how to click and see other items in my store while he was looking at one for sale. He just doesn't "get it".'
He wants a "link" that will take him directly to my store. So I copied what was in the search bar and then pasted it in a reply to him, but it didn't underline it like a link, so of course it didn't work.
So what the heck is our official "link" so I can put my store name in where it belongs? Thank You, Kat
I recently sold my 2nd iPhone 5, and decided to use the eBay WinWin Promotion, where if you follow eBays instructions on selling your iPhone, they will guarantee your iphone will sell for a specific Tender amount and if it does not sell for that amount, eBay will send a credit for the difference in what your iPhone sold for and the Tender amount. I actually tried it twice but the first time my Auction was only a 1-day Auction, so it was disqualified. The second one however was correct (3-day Auction), completely followed all eBay instructions letting the template add everything according to the rules of the promo. The Tender amount for the iPhone 5 was $275, but the iPhone actually sold for $177, which under the Promotion meant that eBay would credit somewhere around $100.
The Auction ended 11/22, since then I have called 2 times now and have been told each time to expect a credit email to be in my account, but still have never received any notice or email from eBay about this so called credit. Does anyone out there know how to get eBay to follow through on this promotion ? It has now been over 23 days and still I cannot get anything from eBay; both Customer Service reps have fully validated that my Auctions followed proper procedure for the promotion, but the rest is a black hole as far as how you get follow-through ...
I made an offer on 3 items from one seller and now I am blocked from bidding with a different seller.
Can I cancel this sale and offer to the next bidder?
Last week someone had an Elvis Presley red guitar wall clock for sale. I can't find it under current or past listings. Do you know how I can discover if this is still available? I would love to buy it. Please help.
I am another one who was told that my eBay protection has expired. I made a purchase in October and waited for it to arrive, which it never did. I checked the tracking number and it was in my home state but not near my home city. That's as far as it went. We contacted our Post Office who then contacted them and they said they would look. All of this takes time. We continually checked to no avail. This item cost me nearly $50.
I have purchased from this seller 10 or more times and they never offered to help. I've spent 50 to 100 on each purchase so I'm sure it wouldn't have hurt them to replace what I lost. In cases like this, I believe eBay should extend their protection. I wasn't just sitting around or forgot about it. I have two online business' and needed that item. There are exceptions to rules and sometimes they should be made.
Thank you for listening.
I am not receiving a message response from a member that has purchased multiple items, I thought I might give them a call can anyone tell me how to get a members telephone number?
Does feedback stay for 1-year from the date posted or 1-year from the transaction date?
A seller closed a listing with my bid on it with no message or explanation why it was closed. The lising was for 6 days, and it was removed after 5+ days. Now it has been relisted ,under a new seller,with more shipping charges. Also, all the items that the previous seller (who dissappeared), are now in this new members list. The item in question was to be arriving before Christmas, and I was the only bidder and watcher involved. What can I do when the seller does not reply to my messages for an explanation? Is is safe to bid again with this new seller/member who has the same location as the previous one?
How do I list a "buy it now or best offer" item? did it by accident today when I had intended to do a "buy it now" . Worked for me because the item sold. Now I can't figure out how to do it again!
First off, I'm new and sales have resulted in more activity. I am exceeding listings and instead of paying .30 insertion fees I opened a store to avoid it.
Originally I was able and happy to list Auction and Buy it now but am getting nicked for .10. Now that I have a store I have to choose one or the other but, In an effort to maximize sales it is going to cost where it did not before. So, being a big boy I consider defraying the cost by handling charge. I hate to present that profile to my buyers but what can I do short of eating the fee? Any Ideas?
I recieved an item, it doesn't jibe with my memory of the listing, price or condition. Before i complain I would like to make sure my memory is not at fault, I've looked at a lot of similar listings and may not remember correctly.
Just got my 2nd neutral feedback in 7 years of selling.Thank goodness I haven't had the misfortune yet of having a Negative,but wonder if i have any chance of having this neutral removed.
Buyer opened claim through Paypal,which has never happened to me before. She never contacted me at all though Ebay. When I read the claim on Paypal she said item not as described and wrote that I listed the waist size as 28",but they were 27",
I have a 30 day return policy,and would have offered a refund or exchange even if the item just didn't fit the buyer, but as she claimed they were measured incorrectly, I refunded within about 2 hours of claim coming in and DID NOT ask her to return the pants to me. Immediately sent her a friendly sorry email.
In the neutral comments she said "seller measured incorrectly but immediately rectified with refund".
Anything I can do? Can I request and get a removal on this one?
***this is my posting I.D.***
buyer claimed did not receive the item and buyer file dispute to ebay and even i provided tracking number that the item was delivered. ebay still favored the buyer and issued refund at my expend. and now its happening again buyer is claiming he did not receive the item. im losing money here and i cant do anything
I understand that opening an unpaid item case is supportive of the community in general b/c it helps to protect other sellers. That matters to me. What makes me nervous, however, is that the buyer, feeling forced to pay, will do so and then leave negative feedback. I know that if s/he never does pay, s/he can't leave feedback -- the question is, what if s/he DOES pay but with ill will? I always let people off the hook, anyway, if they ask -- for the same reason but also b/c I think it is courteous to do so. . . (What's galling is when they don't even communicate! ) Thanks for listening and, I hope, sharing your experience and thoughts.
When they try to buy from an ebay seller who has them blocked from buying?
Buyer wants mailing of his item delayed for two weeks.
Wont I get a defect for waiting this long?
He has already paid for it.
where can I go to start an unpaid items case?
I know that I have set it up to start after 4 days of the item not being paid for, but it is now going on the 5th day and want to start the case now.
Thanks for any help that I can get
New to eBay. Do I have to get paid through paypal AND do I have to give PayPal my bank account info?
Hello, I recently won an item; I paid right after the auction ended. Shortly after that I noticed I had an hourglass icon on the listing which says "not yet paid". I have never seen this before so I looked up the PayPal transaction and it says the seller hasn't accepted payment yet (this was 4 days ago, they still haven't accepted payment). PayPal also says the seller isn't registered.
I had sent an email with a question before I bid and never got an answer but bid anyway as this occasionally happens. So after a couple days of the seller not accepting payment, I sent another email asking them to check their email address on PayPal for an error; I still haven't heard back.
This seller has no other items for auction, only 3 feedback and all as a buyer from a year ago. Drat, I really wanted this item too. Can anyone give me any suggestions on how to proceed? Thank you.
How do i mark down or offer free shipping without revising the item? I see some auctions say save 10% "on sale" ?
how do i locate a specific seller by user name
1. If a seller lists a used item as-is, but also says good working condition but accepts no refunds. Am I covered by ebay protection if I get the item is defective. By this I mean, if I hear a slight A/C buz in one of the channels - to me its defective.
2. What constitutes good working condition for ebay. Like I said if I hear just a slight problem in one of the channels its not good working condition to me.
She is 23" tall and has no tags on her body. That back of her neck is marked "My Twinn". Do you know what face mold she has or the approximate date she was made?
seller had an item that I wanted to buy. ebay sent me an invoice for me to pay with vanilla reloadable cards, says this is the only way as that ebay will freeze his account for 30days untill transaction has been full filled . is this right? help---- any body?