eBay Community


The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section


Groups is a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!


Marketing image for Groups Section


The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now


Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile


Connect with Fellow eBay Community Members!
Register or Sign In Today!

The eBay Community

The 1st vase is 4 in tall & marked 052. The 2nd is 3 in tall & not marked.035.JPG019.JPG022.JPG034.JPG

Pottery, Glass & Porcelain discussion

Apr 17, 2015 5:03:20 PM PT

Help ID 2 pottery mini vases

On one of my buying IDs........Congratulations, You are a Yellow Star 10 laughing emo.gif  According to the instructions I am supposed to download the image and proudly display it.....anyone have a frame for sale?


Yellow buying star.PNG

A Part-time eBay Sellers Group discussion

Apr 17, 2015 4:50:03 PM PT

Look What I Received Today!



What's it for?


I am only awaiting payment for 14.99 for one item.

What is the rest of it for? How do I see what it's for?


Thank you!

Selling question

I need help identifying this sugar & creamer set.  It has shading of forest green at the top, along with shiny gold on the lid of the sugar bowl and also on the sides of both pieces.  There is no marking on the bottom.  The sugar bowl is 3" tall *(without the lid); approx. 3 3/4" tall (with the lid on).  It is 5 7/8" when measured from the end of one handle to the end of the other.  The creamer is 3 1/2" tall (base to top of spout).  

Any help would be highly appreciated,  Thanks so much in advance.


016 (1024x768).jpg

023 (1024x587).jpg

Collectibles & Art discussion

Apr 18, 2015 3:32:30 AM PT

Please help identify sugar & creamer

I think it is unfair that the buyer can leave negative feedback so easily and not have to prove they are justified.  This was a new item which I sell a lot of and have good feedback on.  The bracket he complained about says fits most bikes but is also thrown in for FREE.  How can you leave negative on a free item?  He didn't even give me an opportunity to work with him.  I sent him an email stating Pet Gear suggested going to a bike store or hardware store to get a bracket to work.  He paid $47.95 for a new item which is also a car seat and carrier which I think is a very good price even if you couldn't use it for a bike basket. 


How can he leave feedback like this:

Item doesn't fit thicker Handel bars ' waste of money byer beware' falsely adverBuyer:During past monthFeedback conversation
  • Reply by peanutoney (Mar-31-15 03:17):
    Bike bracket says added free. Suggested to try bike or hardware store.


I reported him to EBay and they have not removed it.  I looked at some of the other negative feedback he left for other sellers.  He has gotten away with putting charged too much postage.  Okay you knew the shipping at the time you ordered it.


He left another saying other EBayers had the same thing for less.  Seriously how can EBay let jerks put this stuff against honest sellers.  He still has 100% but took mine away from me over a free item as described in the description.  EBay can look at the auction and see he has no reason to leave negative.



Selling question

My hubs bought these two glass figures at an estate sale yesterday. They are hollow except from the bodice to the heads. 


Thank you!


glass with r 001.JPG

glass with r 005.JPGglass with r 004.JPG


They have the Mosser look but they are branded with an R in a shield logo.




Pottery, Glass & Porcelain discussion

Apr 19, 2015 8:14:13 AM PT

Does anyone recognize these two ladies?

I was doing a BIN on an item last night.  I hit the BIN button and I got this popup:




This seller had over 100 seller fb (so they weren't brand new). 

There was a Make Offer button so I used that instead and made an offer.  Seller accepted this morning. 

I paid and had no problems paying with paypal. 



I just wonder how many sellers this happens to and they're not even aware that they may be losing sales. 

Had another seller had this item, I would have moved on.


Has anyone seen this before?  Glitch perhaps?  


Bidding & Buying discussion

Apr 17, 2015 9:47:25 AM PT

Tried to buy an item last night...

Welcome to flower paradise.

Less than two hours from Tokyo, the Hitachi Seaside Park is a palette of colors, changing from one season to another, making it an all-year-round paradise.


fields of flowers (3).jpg

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Anyone have any information on how old the might be? It is 9" tall and pottery is only 3.5 milameters thick. You can tell its hand thrown and it looks very old. Also there are 3 small handles.IMG_20150415_160056 (1).jpgIMG_20150415_155940.jpgIMG_20150415_160133.jpg

Collectibles & Art discussion

Can someone please help me decipher this signature on this piece.



Pottery, Glass & Porcelain discussion

Apr 16, 2015 6:25:45 PM PT

art glass couple help with signature

This set looks like abalone flowers, but feels like plastic and looks like plastic up close.  It also looks a little like vermeil, but is not. The first letter of the name looks like it may be a Capital P with a long stem.  Maybe it looks familiar to someone here. 





Jewelry & Gemstones Board Group

Apr 17, 2015 1:09:26 PM PT

Unable to decipher signature oncostume pin

We recent got a machinery from eBay . de and we had a problem whit the machine . I have won the action , paid by PayPal . I made the collection whit a 20t truck and rented a crane  to load the machine o a truck and shipped 2000km away . The machine had some parts missing in the electronics parts that was found by the machinery manufacture .  I open a claim to return the machine back . Now ho is paying the 1500 e shipping from and 1400e return ? EBay customer service even did not answer to my claim only BOTS saying to give them a tracing number like a iPhone send by post .  This is what you get from eBay " send tracking number to eBay , send it by post .  How is refunding my shipping ??? claim was closed because i did not give traking code . HilariosIMG_1439.JPG

Shipping & Returns discussion

Apr 17, 2015 12:36:10 PM PT

shipping code to a 4 t machiney

Tried printing an International label and only 1/6 of the label printed. I have Adobe Reader updated and javascript enabled. Using Windows 8.1 and Google Chrome browser. I had issues for about a month printing international labels, but was able to circumvent them by right clicking on the label window and saving as pdf, then printing it. Now I can't even do that. 


Does anyone have any suggestions? I don't want to be penalised by eBay for shipping something late...


Below is the image I get with the label cut off: 

eBay Internation Label Printing Issues.JPG


Once I click on "Print Label" it takes me to my Printer GUI and this is what appears:


eBay Internation Label Printing Issues 1.JPG

Technical Issues discussion


Collectibles & Art discussion

Nothing very special about this pin, looks to be 1930's/40's made to resemble the glass fruit salad jewelry by Trifari, etc.

The pastel insets are plastic, the enamel is cold painted.

I'm curious about the testure on the back, look to be snowflakes, all in pot metal.

Anybody seen this texture before, maybe a Czech piece ?





Jewelry & Gemstones Board Group

To be or not to be a flower? If a flower what kind. Opinions greatly appreciated.






Jewelry & Gemstones Board Group

An item I just recently bought offered free shipping and I saw the option of Priority mail and I decided to upgrade it to Priority mail for an extra $4.99.

The seller sent it Parcel Select ( I see that in the tracking information on the USPS page). I haven't received it yet but it'll take over a week to get here so I can safely assume that it's being sent via Parcel Select.

I emailed the seller twice in the last 3 days asking if they sent it Parcel rather than Priority and can I get a refund and they have ignored my messages so far. Bad sign. Do I have any recourse to get my $4.99 back when all is said and done?parcel select 2.jpg

Shipping & Returns discussion

Another pic from Hitachi Seaside Park, though here today it's more like Noah's Ark state park, up early due to storms, plus they moved our CBS news to 6 am so I got to watch news while I watched the creek!


fields of flowers (2).jpg

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

I can't find another figurine of any sort with a similar base.  I originally thought it may be a doorstop or even a paperweight.  Now I am thinking maybe it is a part of something else.  I can find no mark other than a #1 stamped on the rear of one side of the base.  It stands about 5.25" tall and the base is about 4.5" long.  It weighs 2#s 5 oz and has a strong magnetic attraction.  It is one solid piece and has a seem along the center.  Hopefully someone can help me out with this.  It will be ver much appreciated.  






Collectibles & Art discussion

glass & copper FMB 085.JPGglass & copper FMB 086.JPG

glass & copper FMB 087.JPG

I'm thinking these are napkin rings   I do not know the metal content and was wondering if anyone recognizes the maker's marks.  Any help is appreciated 


Hi I need help to ID this piece. It is made out of some type of carved stone. It is 4" high and 5" in dia at the top. Any info will be helpful. Thanks Aundra.

Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album


Antiques discussion

Thought I would do it in all one post and not hog the board!


These bracelets are lightweight and look like brass, but do not smell like brass...ideas? Ans is that simply called art glass on the dice bracelet? Whatever that is, looks to be inside, maybe at the bottom projecting out.


Jewelry & Gemstones Board Group

Apr 18, 2015 1:00:12 PM PT

Questions on a couple of pieces...


Jewelry & Gemstones Board Group

Apr 18, 2015 10:30:37 AM PT


Hello All,


These cufflinks are sterling and the stone is a beautiful green - my first thought was Malachite ... but after looking at Malachite, I'm sure it's not.  I'm assuming it's some kind of nice/interesting stone, only because it is set in sterling.


Any ideas as to what it might be or how to start my research?


Thanks in advance for any input you can give me.



Jewelry & Gemstones discussion

Any guesses on the maker of this?  The gold finish is quite worn on the back, but brooch seems very nice from the front. 2 inches long, the long rhinestones have an open setting on the back, some of those rhinestones have foil backing, others are clear.  Didn't know if this pointed to a certain maker.  Thanks for taking a look!






Jewelry & Gemstones Board Group

I had been away from ebay for over a year & now I am lost when trying to post questions.  I know this is probably the wrong place to ask about this but, figured you folks might possibly have the answer.  

I have an 835 silver rabbit figure, 1.5" tall,Picture 24284.jpgPicture 22601.jpgPicture 24303.jpg on a stag horn, cork screw?  I have searched 'till I couldn't see straight and still cannot find the maker's mark anywhere.  I have a quick sketch of what I think it looks like.  I would greatly appreciate any help, thank you.

Fine Jewelry, Gems & Precious Metals discussion

Apr 16, 2015 8:45:27 PM PT

835 Silver Mark i.d., please.



                   POST AS MANY TIMES AS YOU WANT

Jewelry & Gemstones Board Group


Hey Guys, hope someone can help me out here. I get this message when i tried to list a lens to sell. New seller havent sold anything. 

its impossible to get response from ebay. I am based in asia. Not sure if its anything to do with my location. 

Thanks for the help !


Screen Shot 2015-04-18 at 1.27.25 PM (2).png

Selling question

Apr 17, 2015 10:46:03 PM PT

not allowed to list item for sale.

These are Sabrina's right? Do these 2 aurora borealis stones in the earrings look off color or off size or something? Something looks off to me but I'm not sure if it's my eyes or if there is even anything wrong. Picked it up at a yard sale, probably paid too much but it was so pretty.

Thanks, Alex


2015-04-18 005.JPG2015-04-18 001.JPG

Jewelry & Gemstones Board Group

I am hoping someone can give me an idea of what this bottle was used for and a rough estimate of how old it may be.  It stands about 6.5" tall and has no markings at all on it.  It does have what seems to be an irregular looking seam on opposite sides that goes from the top lip and disappears about one inch from the bottom.  Any help or ideas will be very much appreciated.






Pottery, Glass & Porcelain discussion

This is 8 3/4 inches tall. It has an applied handle and ice lip. It has a optic pattern. Can anyone help me with age or maker,etc. Thank you very much.

Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album


Collectibles & Art discussion



Good morning. In the mood for a butterfly this morning and too lazy to go look for one I haven't used before. LOL

Happy Sunday to all.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Hi all,


I have searched the web for this mark on these tea cups. The writing on the cup itself says Venezia pointe di Rialto and on the other cup it says venezia plazzo Ducale. Can you identify the mark it looks like people on a Gondola? Your help is appreciated, thank you, in advance.



Pottery, Glass & Porcelain discussion

Please help me identiy the back stamp on this footed chinese bowl.  Thanks!






Collectibles & Art discussion



But than I recived this as a replay to my question. How can be they that bad?



Payments question

Apr 19, 2015 1:51:59 PM PT



Can anyone help ID this old copper pitcher believed to be from cental america?

It is 15" tall and has a jaquar head accented handle and designs of serpents and an aztec? warrior/man



Selling question



I've been looking through listings all day with no clue! Anybody able to translate? TIA

Selling question

Apr 18, 2015 4:36:23 PM PT

translation help please

Hi everyone! Here are the nominees for our April Theme Week ("Umbrella")... I love how many creative entries we had this month! There were several artists who received more than one nomination, so if you don't see the exact piece that you nominated, or if it is in a different category, that's why, or else the ACEO was not listed on the 1st of the month.


Sorry about being so late this month.

Please vote once in each poll (People's Choice and Most Unique) to select this month's TW winners. Nominees are numbered and shown in the photo album (for a larger image of the ACEO's, please click on the links under each nominated piece).

Polls will close on April 26 at midnight and winners will be announced shortly thereafter.

You'll find the poll by following the link at the bottom of this post.

People’s Choice
"Rainy Day Rainbow" by welovegod, # 161659591731

"Conversations in the Rain" by redinkylee, # 151637436772

"Garden of the Cherry Blossoms" by frozenshadows, # 221732198254

"Washed up" by speedyt123, # 261833629677

"Florida Cafe" by goodbooknook, # 161659213784

"A Rainy Day Walk with a Friend" by ursinart, # 171738292207



Most Unique interpretation
"Gold Umbrella" by elainevernon, # 291421971720

"Brain Food or Feeding Depression" by southshoreartist, # 141624139204

"Purple Rain" by chaffyseed, # 201321888110

"Bubbles" by tsalagi-o-siyo, # 111635925457

"The Wind Wants my Umbrella" by artist1919malta-2013, # 331519750703

"His Kid's Umbrella" by frozenshadows, # 221732129167




Link to poll: https://www.surveymonkey.com/s/WVL9JRR


ACEO ~ Art Cards Editions and Originals

Apr 18, 2015 2:23:31 PM PT

April '15 Theme week NOMINEES

Hi all, I am trying to get a bracelet ready for auction Sunday night but am having a heck of a time with a mark.  Cannot photo the mark, camera isn't good enough and mark is in the cuff and microscopic!  Took me forever with lighting and a 30 xs loupe to get anywhere.


Anyway, the bracelet is marked and tests .925.  Above the .925 in an oval or circle is what looks like an O with a tail and a D or it could be ab, or ob, or qd, qb....


Ring a bell with anyone? 



Jewelry & Gemstones Board Group

Apr 18, 2015 10:12:16 PM PT

Need Help with Amber Sterling Bracelet

I was thinking bamboo but maybe not.

And talk about a perfect marriage.(well, almost....the texture on the earrings is a bit deeper)

The brooch is MONET and the earrings are Trifari.


What keywords should I use?





Jewelry & Gemstones Board Group


Jewelry & Gemstones discussion

Really simple:


Search for "280z pedal".  I see this listing and this listing in my search results.  The exact search URL is here.






Now I change my search to "280z pedal -pad".  Both lisings disappears from my search results.  I assume I'm searching titles only, because the search checkbox "Include description" is *NOT CHECKED*.


I don't want search results to show anything that has "pad" in the title.  


I've been using eBay for something like 17 years.  One would think such simple things wouldn't get worse over time, but they have.  I could filter search results with this method all the time and I never saw items that I actually might purchase unexpectedly disappear from the results like this.


What is wrong?

Tools & Apps question

This is 8 3/4 inches tall. It has an applied handle and ice lip. It has a optic pattern. Can anyone help me with age or maker,etc. Thank you very much.

Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album



Do not proceed if your image fails to appear here!
Click to View Image Album


Pottery, Glass & Porcelain discussion

Thank you so much in advance for your help in identifing the glass pattern of this toothpick holder.IMG_2643.JPGIMG_2641.JPG

Collectibles & Art discussion

I sold a pair of "combat boots" to a customer, the kind that "goths" wear with plenty of warning about looking the pics over carefully before bidding, that these were the boots she would be receiving.I gave a complete and accurate description of the boots and now she tells me that they are damaged and unwearable. They were not that way, as you can see, when I shipped them to her. Here is the warning and admonishment that I put in my product description.


These boots are new and have never been worn. I have the box but it is a little worse for wear. It looks as though the box has been stored in a high humidity situation and lost all of its structural integrity and more or less collapsed but the boots are pristine. The boots are constructed in Vietnam and are supposedly Vegan friendly. I am selling them "as is" with no returns being accepted except at buyer's expense. If a flaw or defect is found that I am unaware of and I accept them back for some reason, return shipping will be buyer's expense and they must be returned in the same condition as in which they were received.
I have placed several pictures here of the boots and, if you buy them, these are the exact boots you will be receiving so look over the pictures, compare my price and my boots to any others that are available and ask me any questions you may have before the end of the sale and I will do my best to get a speedy and correct answer for you. Best of luck to all of you and thanks for looking.


I asked her to send me some pictures (notice I use the plural form of the word pictures) and she sent be back one (count 'em, one) picture, although she did send two copies of the same picture. I haven't approached the ebay resolution people yet but thought I would see if I could get some advice first. _0.JPGThis is the pic she sent me. I don't know how to transfer this image and make it larger. Maybe one of you does and can blow it up and take a look at it. This woman is lying to me and I am afraid that she is extorting me and I would almost rather take a hit on my rating than refund her anything. I hate liars and crooks, no matter how petty.



Shipping & Returns question

Please ehlp me identify this backstamp... Is it Monmouth?  Thanks!



Collectibles & Art discussion

Apr 18, 2015 3:30:16 PM PT

Is this Monmouth backstamp?

I have been trying for days to figure out the artist's signature on this 8"x10" oil painting.  I believe the first name is "Irene", but I can't even be certain about that.  Can anyone help distinguish the signature?  Also, is there a title for this picture?  Thanks so much in advance.

001 (1024x768).jpg002 (1024x768).jpg

Collectibles & Art discussion

Hello guys I was buying iPhones on on my local webside, but than the seller sad that he is not from my country and offered me eBay money guarante to pay my items. And I recived this email from eBay(photo below)

I just want to be sure this is not a spam. Could you help me?



Payments question

Apr 19, 2015 1:12:28 PM PT

Is this spam or is it real?

I have this Blue Willow platter and it has just a crown stamp on the black, in my research this looks to be Thomas Fell but I am wanting opinions from other as I have not seen any Fell Blue Willow listed on ebay.... Does  it go by another name or is it rare.  The only other make on the back is a blue stamped 6 or 9. Any help is appreciated!!






Collectibles & Art discussion

Apr 19, 2015 8:48:57 AM PT

Is this Thomas Fell Blue Willow??

I cannot identify this piece of artwork nor translate the signature/stamp. Any help in this matter would be greatly appriciated. I should note that, along with this piece, I recieved two different certificates of authentification, however, I cannot find this particular work under either artist's name.  

Thank you in advance.  




Collectibles & Art discussion

Apr 19, 2015 2:40:20 PM PT

Help Identifying Antique Japanese Art

I got this big, HEAVY, wood framed mirror that has 2 barred wood doors over it at a local thrift store - for $10! Now I'm trying to figure out what I have. I was pretty sure I'd seen something like this before, but googling 'wood mirror with 2 doors' and variations of that got me nowhere.

Can anyone tell me what I have? Was it from a building facade that someone made into a mirror? I'm sure someone will be laughing reading this, but I thought it looked african / morrocan - and looking at it I thought of a bartender throwing open the doors on it (as a window) and telling Bogart that Sam couldn't play it again because it was morning already & they were closing! 

It's a beautiful piece.

I appreciate any help.









Collectibles & Art discussion

   I thought I had IDed this vase as Carstens, but clay color is wrong as is mark. I've looked far and wide...any ideas whodunit?



   Thanks for any help.

Pottery, Glass & Porcelain discussion

Apr 19, 2015 10:26:10 AM PT

Pottery Vase Great Glaze Unknown Mark

Post pictures/videos of your precious Pets here.









The Front Porch discussion

Apr 17, 2015 5:53:41 PM PT


Bought this cute little doll today, and am surprised there is not a mark of any kind on her to identify with.   Her eyes are a light brown now, were probably darker at one time.   Look familiar to anyone?




Dolls discussion

Apr 18, 2015 7:21:00 PM PT




I thought this was a tablecloth remnant until I looked more closely. It is from a dress, it must have been fabulous. I think someone with a little talent could make it fabulous again. Or someone may choose to make a veil out of it. Anyway, I'm not sure what type of lace it is. I've looked through my books, but sometimes a little knowledge makes one even less sure of one's thoughts. Brussels? Thank you!

Needle Arts & Vintage Textiles discussion

Apr 19, 2015 1:55:53 PM PT

Help identify this lace please

fabric    fabric


Any guesses? It is tightly woven and feels like a rayon challis. From the colors I would think it would be 1920s or 30s. It is about 29" from edge to edge and that's throwing me off. Any input appreciated!

Needle Arts & Vintage Textiles discussion

Apr 19, 2015 11:42:20 AM PT

Help dating this 29" wide fabric.

   I sent a very polite offer to buy an item from a Seller after an auction ended with no bids.  The Seller replied with a nasty, sarcastic message.  When I responded that the sarcasm was uncalled for, I received an even nastier reply (despite the fact that I'd added this member to my Blocked List).

   I'd like to know what steps can be taken --by myself or eBay-- when a member has sent rude, sarcastic and insulting messages through eBay mail. 


Bidding & Buying discussion

Apr 16, 2015 5:22:25 PM PT

How to deal with rude, insulting messages

Just needing to vent!


Last night I put a rare pocket watch movement on my watch list that had just been listed. It clearly said in the listing that the "seller does not accept offers to end listings early".


It was started at 99 cents. It was non running and uncased. It was obvious the seller did not understand what it was. I really wanted it for parts and was prepared to bid up to $500.


I looked tonight and it had been relisted and sold as a BIN for $10.00.:smileymad:


If I had not been told in the listing that the seller does not consider offers to end auctions early I would have sent them a VERY nice offer.


I did send a message and explained my frustration and the value of the movement they sold for $10.00. I can only hope they are as irritated as I am. I have been looking for just that thing for a couple of years now to complete work on a restoration.



Selling discussion

Apr 17, 2015 11:34:30 PM PT

Say What You Mean, Mean What You Say!

I received an email through ebay's system from an ebay member asking why his paypal payment was refunded.  Only he was not bidding nor did he win the auction (or any auction of mine) that he messaged me through.  


Why would someone send me an email saying their paypal payment had been refunded.  It's all obviously false.



He has 288 positive feedbacks and has been a member since 2001.


I did not want to respond for fear he would somehow get my email address.


Thanks for any input

Selling discussion

Apr 17, 2015 5:56:36 PM PT

Received an odd email

I received two One a Ounce Silver Bars today, supposed to be .999 pure silver. They are two grams overweight, don't pass the "ping" test, and failed the ice melt test. Ebay sent me a message today, saying that the item has been removed and the seller is no longer a registered user. My guess is the silver is fake. They are Stagecoach bars. Anyone else get any of these?

Bidding & Buying discussion

Apr 16, 2015 4:28:14 PM PT

fake silver bars

The competitor writes me...

That i have copied their listings. When i responded that he is full of it and he should go call eBay if he feels so.. He/she replied back


The replied

"In the middle of your listing

All orders are shipped by the Next BUSINESS DAY

Is the exact wording, font, style and color as all of our other listings.

We don't have to contact ebay. We are a VERO (Verified Rights Owner) member of ebay and we can remove any listing that copies ours."



Is this guy serious? 

Selling discussion

I placed a bid on an item that was $1.99 with my maximum bid set to $15.  Nobody else bid on the item and after 3 days the auction ended, but instead of winning the item the seller canceled my bid at the last second.   I have an impeccable feedback record and there is no justifiable reason to cancel my bid.   Are sellers really allowed to cancel a bid just because their item didn't sell for enough?

Selling question

So I bought some shoes off of eBay from a seller who has a good reputation, I bought them April 12th and the estimated delivery was April 13th to April 16th because its only one city away (around 30 minutes away). Its April 16th (Priority 1-day) and the tracking still says shipping label created April 14th 9405509699938367494401 <-- Tracking. Seller hasn't responded to any of my messages I think he made a label and it could be in the back of his car for all I know. Can anybody help? Should I wait a couple more days? File a claim? I'm just worried. My brother ordered his shoes from ChampsSports all the way from Montana to California and got here in three days Priority 2-day. What do I do? I apologize in advance for my sentences being all over the place, I'm just ranting.

Shipping & Returns question

Apr 16, 2015 4:16:31 PM PT

What should I do?

I have been selling on eBay since 2001 and have 3 accounts.  I noticed recently that I am being forced to pay return shipping even though my policy states it is the responsibility of the buyer.  Did something change recently?

Selling question

Apr 17, 2015 5:32:27 PM PT

Seller asked to pay return shipping

Buyers can ask questions before a sale but can sellers ask questions to a buyer before a sale?

Bidding & Buying discussion

Isn't there a way he can cancel it?  He need to "own up" to his mistake, unless you feel it is partially my fault.  Is my listing in any way misleading?  It is a picture of a cup and saucer, but I tried to focus on the saucer and my description states that it is the saucer only.

Selling discussion

So I achieved 748 positive transactions over a 10+ year period without any negatives.. then one bozy decides to be crazy and give me an unreasonable negative. Now my 100% positive is down to 99.10. 

10+ Years of flawless service.. down the drain for one bozo.

I've never really looked at how they compute it since up until now I haven't had much of a reason to but it seems pretty strange to me how heavy they are weighing/computing a single negative.


Yes, I know i'll recover in the next year but i'm just **bleep**.


Then there is the fact that the buyer was borderline extorting me and I spent 3 hours on the phone with ebay they they are pretty much uninterested in helping. So much for seller protections I guess.. now I get to look forward to my next email from them how they are "protecting my ebay account" by not really doing anything.


Sorry for the rant :smileyhappy:.. Just one of those days.


Selling discussion

Apr 18, 2015 8:21:43 PM PT

Feedback % calculations are pretty warped.



So I bought an item digital copy which I should received via email. And the hint is pretty simply - just make the delivery as long as possible like only delivering into US when you are in Europe and vice versa. The delivery dates are hidden and after you have paid for it you will just get the information that he needs 35 days to send an email. Great Buyer protection! Can't even open dispute on paypal because I've used this garbage site to pay with it. Which means you have to wait whole month "beucase the items can be still on their way". 

Shipping & Returns question

Apr 17, 2015 8:25:34 AM PT

So Ebay can't even handle a scammer?

I found this mystery company name in my Site Preferences under "Third-Party Authorizations" heading.


Who the bleep are they?  I don't even know who they are, and yet eBay, in its infinite wisdom, decided on its own that I had "authorized" them to do SOMETHING for me... I'm not even sure what, but it almost certainly involves separating me from my money somehow.



P.S.   According to the info in my Site Preferences, I "authorized" this company to do whatever the bleep it does TODAY.  I have a clear recollection of ALL of my activities during this entire day, and I'm quite compleyely sure that at no time during this day did I give ANY kind of authorization to ANY party to do anything... other than my implicit authorization to eBay to list my item(s) for sale for me.


Obviously, somebody is trying to sneak something by me, and I don't like it.  Not one bit.

Selling discussion

Hello guys!This is my first internet shopping and I'm inexperienced so please help me


I paid for the item on 17 March.And now it's 19 April and I received a message from seller yesterday.He said it has been taken 18 days on the way and it's still in normal shipping time.It's been 34 days already.Estimated delivery is 29 april.Should I wait for the estimated delivery date?But if I wait it would be 44 days.sorry for my bad english.And title of the message is 'shipping for the item x is ending on Apr-23-15.' I'm so confused.

Shipping & Returns question

Apr 18, 2015 3:06:49 PM PT

I haven't received my item!

What do you think about this? this is a post folowing a post 4/15 & 4/16. My first post told of how my PO clerk told me he would not accept any more packages from me because he was not getting credit for them. He wanted me to change my ship from zip. After much issue i succeded in doing this and posted solution for others. That day he told me he would take these next four packages but no more. So i left them. I got issues fixed for him and shipped another package that he had blocked letting him know the issue was fixed. I have a neg reveiw from a buyer now for a smashed item. 4/17 This was one of four shipped. Now today 4/18 I see another shipping ( tracking statement) Visably damaged /delivered. So I am waiting for the next negative reveiw from this buyer. so thats two out of four with damage. The first buyer claimed it was not packed well. her photos revealed that materials from the top and bottom of the box were missing. I refunded her and got the neg reveiw. She claims no visable proof of damage and I packed incorrectly. The next damaged USPS posts on tracking visable damage and delivers item.

I was calm with this carrier he was frustrated because he had been requesting me to fix his issue for several months. He was so angry II predicted to CS that this could happen. It did. Its 2:smileysurprised:oam Sunday and I cant sleep. Worried about the buyer opening a case. I emailed her and breifly explained  but that may have been more damage than good. CS and first buyer had no empathy for this. I did have lots of great reveiws of how I packed perfectly but that does not matter. You are only as good as your last sells. So I think after months of working hard to be a top rated seller and becoming one with excellent customer service reveiws I am ruined. Waiting for the rest of the fall out. What do you think? Please be kind. I am upset. I cant say anything to this man because if I do I will suffer more injury . I believe this because I know how hard I worked to pack my items safely. Its a puzzle that has evidence but no proof. Im sure he is sleeping well tonight.Im going to try to get the reveiw removed based on this new information posted by USPS tracking (the package delivered visably damaged)

Shipping & Returns discussion

Apr 18, 2015 11:20:30 PM PT

What do you think?

just got a mail from ebay, buyer asking to return an item, reason "I found a better price elsewhere".

Of course I accept the return, and said so.

My question, before I mess up anything:

Will there be a defect  once I refund buyer? Of course I will wait until I have the returned item, before I do so.

I have had a refund once before, but buyer did not  go through ebay return, -so I refunded through my second pp account, and there was no defect.

Thank you much for your help!

Selling discussion

Apr 17, 2015 11:50:51 AM PT

Will I get defect for return?



Item was delivered 4-9-2015 on a address (and name) same in Paypal and Ebay, 4-15-2015 Chargeback "Unauthorized payment" opened, so far Paypal asked me to provide tracking info which I did and right now case "Being reviewed by Paypal", any advice how to handle that type of chargebacks? Thank you.

Selling discussion

Is it possible to the seller to give the same tracking number for another delivery?

In my case I have bougth the item 20.03.2015, received it 06.04.2015.

And 08.04.2015 this seller has shipped to me another item with the trackin code of previous shipment.

Getting Started discussion



I am a new seller on eBay, slowly making my way.

I have my own new paypal linked to eBay at the moment.


I live in the US, but I have a family member (sister's husband) in europe.

I want to inquire about an option to use his paypal account (I think it's Israeli), in order to receive payments?

The reason is his paypal account is an aged business account, and does not have any limitations - plus that would be an easy way for me to send money to him and to my sister, avoiding paypal's sending money limitations and additional fees..


I would like to know if that's legal and ok with eBay, setting up his email (or open up my own email and add to his pp account) as the receiving address on my listings? while using my regular US paypal as the linked paypal to pay fees etc? Or the only way is to stick to one paypal account on both the eBay link and the "receiving paypal" that is registered on the listings?


Couldn't find mention about this in the rules.


Thank you for clearing that up,


Jonathan B

Selling discussion

Can a seller refuse to accept money? I won the bid 4/12 and but Paypal said seller cannot accept money? I contacted the seller but they will not respond. I contacted Ebay and now the item is saying I won but they have relisted the item.

Bidding & Buying question

Apr 16, 2015 7:15:16 PM PT

Seller refusing to accept winning bid



if you sell an item and the buyer sends payment of a total of $10.00 thru paypal - how much does paypal take out for fees on the 10 bucks ?



Selling discussion

Apr 17, 2015 4:09:33 AM PT

paypal fees question

I have not sold on eBay for around 18 months but tonight received an authentic looking email from an eBay member saying they had not received an item bought from me two weeks ago, despite their sending the money. They said they have reported me to PayPal and threatened me ....of course, with the FBI, no less.
The email has my full name, looks like an authentic ebay email etc, when I checked the members ID andthe item ID they don't exist, so I know its a con but should I be worried about my paypal account?
Many thanks,

My Account question

Back to Ebay after 3 yrs off. Back then when I scheduled a listing to start at 10:00 it started at 10:00.

This is why you schedule a time. I did't see anything that tells you it may take anything more than 15 min. It's been

an hour and nothing listed. Pls enlighten me if you can. Thanks.

Selling question

Apr 18, 2015 9:05:12 AM PT

Why didn't my scheduled listings start?

In feedback as a seller how do you make the items you sold private so you can't click on view item?

Selling question

Apr 16, 2015 11:00:05 PM PT

Change feedack to can't view past item?

I use file exchange for create my listing. I found the problem image in my listing can't zoom in. It's don't have "Click to view larger image and other views" under the image. But if I revise the item by use cgi5 remove old image and manual upload image again, it can zoom image as normal. The example of my listing is item no. 191561709910. How should I do for correct this problem?

Tools & Apps question

Apr 18, 2015 5:13:26 PM PT

file exchange images can't zoom

Helo, so as the title said I think I experienced another ebay glitch last night.


I made a listing using the ebay app, which I try to avoid but it was the best choice at the time.


I chose to make it a three day listing, BIN, and chose the continue option to see the fees*. If there was an inserion fee, then I was going to choose edit and run it as an auction.  It said free, so I took a screenshot and went ahead and listed it. Then I clicked on the auction to check how it looks, and noticed the time ending was in thirty days. ??? So I hurry to check my fee in my account, and it says "promotional fee credit". Took a screenshot.


There was a thirty day promotion but that ended a while ago.


What should I do, call ebay? I'd rather not, my phone has a minute plan and I have a lot of important phone calls to make this month. I just used 103 minutes for a phone appointment today :/ But I feel weird benefiting from a glitch lol.


It would be great if ebay had an email option... But I'm hoping you can email ebay for IT issues. Can anyone tell me the correct choices to do that, if there is an option?


*I do this because I have a hard time keeping up with "certain categories bin free" items and terms.

Selling question

Owe money for eBay fees, but it will not show me for what and I need to know.


All it says is: There are no transactions to display for the selected date range. You can change the date range by using the Customize View link from above.


Selected date range I have is: Apr-01-15 to Apr-18-15


I have aquired fees during that date range because sales have been made. It's been this way eversince April 1st. I can't see what I am being charged for.


Why? How can this be fixed?


Thank you!

Selling question

Apr 18, 2015 5:28:21 PM PT

Why can't I see my fees anymore?

I am shipping an IPhone to egypt, through FedEx and i am not sure if i need a import permit.

Selling discussion

Apr 17, 2015 11:14:03 AM PT

do i need an import permit?

One seller has listed an incorrect, or not possible item.  I tried to ask the seller a question to make sure I am not wacked out but they have blocked or turned off questions.  The issue is that most fruit trees are grafted to produce dwarf plants.  This seller is successfully selling "dwarf tree" seeds, probably obtained from a dwarf tree they purchased.  The seeds will not produce dwarf plants, no matter how loud and often they state it will.  I expect that the seller isn't attempting to con buyers, rather is just ignorant and stating multiple fraudulent facts.  There is no option in the report item that applies to a situation like this, where the described item doesn't possibly exist in the form described.  It seems that the only way eBay provides to address this situation is after purchase, allowing countless unknowing buyers to be cheated.


Any suggestions on how to get eBay to make this seller correct their listing (or block/ban it?)






See item.  181694821341

Bidding & Buying question

I have a customer that left a negative feedback and say it was a mystake and is willing to correct it but do not know how, can any one please let me know how to proced at this point

Thank you for your help


Selling question

How do I always get outbid by a 1.00 on my high bids when no body is supposed to no what my high bid is. It is almost like they know what I bid. Any help with bidding please, Thank You

Bidding & Buying question

I want to schedule a start time for an auction, but how much does it cost?





It doesn't say what the fee is for scheduling a listing.

Selling question

Apr 17, 2015 10:20:29 PM PT

Schedule a start time, what are the fees?

I have an "best offer" on an item that is listed with free shipping.  In the accept, counter, or decline seller window this statement appears: "Shipping is not included in the offer price," and this has me confused. I read it to mean the shipping will be added to the offer price and not incuded for free.  Am I misinterpreting this statemment?  Do I still include shipping for free for the lower offer or does the lower offer negate the free shipping?  If the free shipping is not applicable to best offers is that made clear when the buyer submits the offer? Thanks for your answers

Selling question

Apr 19, 2015 12:06:34 PM PT

Best Offer --shipping detail change?

How can I accept credit cards and paypal at the same time customer could not use paypal for some reason wanted to pay with credit card how do I do that?

Getting Started question

Has eBays shipping format changed recently?? I sold some items and attempted to make the eBay shipping labels, just as I have done literally 100's of times. All worked as always until I clicked the button to 'print shipping label' and instead of the page showing the label I was taken to a page that wanted me to "SAVE" a "PDF" of, I assume, the label. not do anything with this so I clicked 'save' , then was directed to another page that wants to know where I want to save this PDF. I put it into a folder and clicked 'next' or 'continue' and was directed back to the page that wanted me to "SAVE" a "PDF" . I'm totally confused now. So I try to make a shipping label again. With the same results. I end up having to call and ask a neighbor to take these packages to the Post Office (which she did the following day but that put me over my 24 hr. time limit and of course cost me another defect). Actually not "a" defect but a defect on each order I was shipping. Then as I attempted to record the tracking number as required I see these items already have a tracking number showing. More research shows that although I was not able to print a single shipping label I was being charged each time I clicked the "print shipping label" button which as I have mentioned, did not print a ticket but took me to this never before seen PDF page. OK, time for a customer service visit. But then found I could not contact them!!!!! Another new format and I still have not figured how to contact them. I sold another item the following day, tried the eBay shipping again, was charged again and ended up paying eBay for NOTHING and still having to take this item to the PO to ship. Why does eBay take my money for a shipping label BEFORE the label is printed? That alone would not solve these issues but it WOULD stop me and 1000's of others from losing money like this. I tried to VOID these labels and although I was told they were VOIDED they were NOT. PayPal verified this. And then eBay offers me another 500 FREE listings. That just makes it worse. So now I sit here trying to decide if I need to close my account or at the least end all my listings because of this shipping label mess. I'm paying for extra shipping charges, can't even call CS and if not for you would not be able to ask ANYONE about this.

Tools & Apps question

Apr 18, 2015 10:22:10 PM PT

Has eBays shipping format changed recently??

A bidder (the only bidder) has asked me to end the auction and relist the item as "buy it now" because she didn't know the "buy it now" option disappears after the first bid is made. What should I do?

Selling question

I'm pretty new to eBay been only sold a few stuff before, and I've come to find out that there's a lot of fees that take place.


With all the fees that eBay has to offer, just wondering if anyone else feels the same way about it, if it's even worth selling on eBay.


I mean the fees are ridiculous, not only is there a fee on every item you sell from eBay, but there's a fee on PayPal where you get paid. To top that off, you get invoiced every month.


Here's how it looks for me:





Listed    3
Will sell    0
Bids    0
Amount    $0.00
Sold (last 31 days)
Listed    19
Sold    21
Amount    $55.58
Payments (last 31 days)
Not received
Total sales:




So above is the eBay fees I presume.


most of my items Im selling are from $1.99 - $2.99, and they're e-mail delivery, so I do not have to ship, if I had to ship I wouldn't be making any money and end up losing it. So I don't understand why there are even items on eBay that cost that much and offer free shipping.



Now for the PayPal fees

$50.59(After eBay fees) was sent to my PayPal each individual ranging from $1.99 - $2.99 but after the fees, they ended to be $1.61 and $2.60 for each item.


The total that I recieved was $37.45 which is still pending since I'm not a valid eBay seller just yet.



And it's not over yet, for all my listings I have to pay a $5.56 invoice fee at the end of the month, as well as I've already paid $2.00 invoice for last month since that is when I started to list something, even though that item never sold.




This is mind boggoling how much cash you're losing and how much fees there are on eBay. I don't understand how anyone can make much money, I get the idea that if you're a big store and you're selling items that cost hunderds of dollars you can make money then, because you aren't paying for the rent and utility cost that a store building may take, as well as you don't have to be advertisting.



So in theory, eBay is made for bigger stores, how can little starting business make any money on here? And is it really worth it?




Getting Started discussion

Apr 19, 2015 1:50:13 PM PT

Is it worth selling

I just had my best selling listing removed thanks to copyright violation. 




The violation was from a company named Buff who up until this morning I didn't know existed. The item I was selling was a neck gaiter also known as a buff. 


I sell the both the Yamaha and the Hoorag versions of this product, 


Ebay removed every trace of that listing, even the 4 that I had sold this morning on my Sold page. 


What's irritated me the most was the listing's count of how many of the item i've sold which was close to 50. 


I would've gladly changed it had they simply asked, instead of just destroying every trace of the listing. 


I understand why they did it but I think it could've been done differently. 

Selling question

Is there a way to get them back?  I now have UPS and Fed Ex, but no Priority medium flat rate (just Priority and Large FR) and no first class international.

Selling question

I recently sold an item, via BIN, and I usually sell US only, but in my haste to relist an order I missed making it US only. (I manually relisted)
The only reason I knew it wasn't a US buyer is because I received an email about having to ship via Global Shipping Program.
I check the buyers profile to see maybe if it's a mistake, and sure enough it says they're based in the US.
Based on the discrepancy of the buyer saying they're based in the US and ebay itself telling me they're an international buyer, and seeing how it's been about a day since I've heard anything about a payment, I proceed to opt for a cancellation.
The buyer had yet to reply until this morning after the cancellation request, and the reply was paying for the item.
My question is, do I go ahead and send the item, even though the buyer hasn't replied to the cancel request? Or Does eBay automatically cancel even if the BUYER doesn't respond to the seller wanting a cancel?
I don't want to send it, then have the cancelation take effect, or to sit on an item someone paid for and didn't receive.

Selling question

Apr 19, 2015 10:36:43 AM PT

Seller won't cancel order

I hope there is a simple answer to this -- I have been trying to ask a question of a 

seller in Germany about their item.  When I hit the question link on the German 

language item, the next page asks for my USER ID and PSWD, but does not accept 

my normal U.S. info?


Thanks for any help on this

Bidding & Buying question

Apr 18, 2015 9:49:18 AM PT

Ebay blocking a question to German seller

He wants a partial refund because he likes the wrong item that he received.  Of course the one he received is cheaper than what he paid for.  The problem is I don't think I sent the wrong item cause I don't have any auctions this year look like the pics he showed me.  What should I do?  I know eBay always favors buyers.  It's tough to do business on eBay cause scammers always find their new tricks.

Starting an eBay Business question

Apr 17, 2015 10:26:11 AM PT

Buyer Received Wrong Item

buyer bought shoes from me for $5.5 and plus $7 S&H. After she received the shoes, she said the straps were broke and opened for "defective return ". I explained to her this is how the shose made and was on lisitng picture, but she still wants return. However she agree pay return shipping if I give her full refund $12.5. Tired for argumanet, I said ok. Since it is "defect" case, the return ask me to pay return cose adn full refund. How can I accept return and make buyer pay shipping cost? Thanks

Shipping & Returns question

Apr 19, 2015 9:35:35 AM PT

buyer pay return shipping

Hi to anyone reading:

My question is for the following issue: I try to be fair & leave positive feedback for all the successful purchases I've made but I am having the issue that for a couple of the items the Ebay site does not allow me the option of leaving feedback. When I click the "Leave Feedback" button option I get the following basic error message stating "We are unable to add your feedback for 1 transaction Here's why (Item #) was not found because: This item number does not exist Or you have already left feedback" But the problem is that I haven't left feedback. Why am I getting this error message & What can I do to resolve or work around it or is it just an un-resolvable occasional glitch in the system?

I don't know if this is of any relevancy but further information is that both purchases that I've attempted feedback for & was unable to were both overseas purchases & arrived slightly later than the latest anticipated shipping arrival date: so could that be the cut off time period limit that you're allowed to leave feedback? And another problem is that I am having the technical issue of being unable to view my complete purchase history of the past "2015" year or past "60 days" (I'm missing the whole month of February purchases showing in the history) option so I don't know if this is symptomatic of a larger issue? Thank-you in advance for anyone who has any information or potential fixes to my problem.

Buying & Selling Basics question

Apr 17, 2015 10:55:26 PM PT

FeedBack Question

I have always offered my items at a greatly discounted auction price before putting them in the store as a BIN.  This has alweays worked for me.  However, twice this week, buyers have contacted me complaining about the price increase and asking me if I realized I had it  far cheaper last week.  I have NEVER had this happen before.  I checked them out and did not see a pattern of negs or neutrals left for sellers but it is still making me nervous.  Anyone else having this experience?  Any advice?

Selling question

Apr 17, 2015 12:06:01 PM PT

Buyers questioning Auction vs BIN price

Hi there


Am hoping someone might recognize the mark on the bottom of the teapot with green floral design. The mark has a wreath with superimposed letters/initials inside.


Any help is much appreciated.

Thanks in advance



Pottery, Glass & Porcelain discussion