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In faded letters it says, East India. Stamped 17is. It appears to be old,has a couple small chips on the rim,otherwise in good condition.IMAG0017.jpg

Pottery, Glass & Porcelain discussion

Sep 24, 2016 5:23:35 PM PT

I too have a jug Im trying to learn about.


I fished this doll out of a bin heading for the landfill - she looks familiar & I'd like to try to fix her up.

Does anyone recognize her? No marks. Hair feels human. Many thanks for looking!



Dolls discussion




Would someone be kind enough to translate this, please? It's on the bottom of an old Japanese (I think!) tea or cookie jar. I'd really appreciate any help.

Thank you! 



Selling question

Sep 26, 2016 4:39:51 AM PT

Can someone translate, please?

When I click on Manage My Store under the Account Tab, it says that I have 84 ACTIVE listings. In reality, there are 110 ACTIVE listings.


Why the discrepancy? There are only 7 items that were listed within the last 24 hours, so even if they were not yet indexed, the active listing count should be at least 103.


Does this mean that, aside from those 7 listings, there are at least another 19 listings that eBay is NOT showing?


Are there any other possibilities?









Selling discussion

Sep 25, 2016 2:10:43 PM PT

Active Listings Inconsistency













































Good morning everyone



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Sep 25, 2016 7:02:08 AM PT

New to eBay Daily Chat for Sunday Sept 25

Hoping someone can help I cannot mmake out this mark

P1010033 (1).JPGP1010036.JPGP1010034.JPG

Jewelry & Gemstones Board Group

Sep 25, 2016 10:39:28 AM PT

Help with signature

Increase your sales opportunities
by selling more in global markets. Business like yours are seeing higher sales from countries like Canada, United Kingdom, and Australia. Reach your business’ full potential by increasing sales in these markets, too. Display images to show real-time content

Increase your sales opportunities
by selling more in global markets. Business like yours are seeing higher sales from countries like Canada, United Kingdom, and Australia. Reach your business’ full potential by increasing sales in these markets, too. Display images to show real-time content
Display images to show real-time content
You’re already selling outside the U.S.—but PayPal can help you increase your
presence in Canada, United Kingdom, Australia and 200 other markets around the world. With benefits like PayPal Seller Protection and tools like currency and language
management, PayPal can help you find more sales opportunities overseas. Line
Special offer from eBay to increase your international presence Get 3 months of free insertion fees on up to 50,000 fixed price
listings that are Good ’Til Cancelled. Just the thing to expand
your business globally and find even more opportunities for
international sales. See termsDisplay images to show real-time content

You’re already selling outside the U.S.—but PayPal can help you increase your
presence in Canada, United Kingdom, Australia and 200 other markets around the world. With benefits like PayPal Seller Protection and tools like currency and language
management, PayPal can help you find more sales opportunities overseas. Line




Special offer from eBay to increase your international presence Get 3 months of free insertion fees on up to 50,000 fixed price
listings that are Good ’Til Cancelled. Just the thing to expand
your business globally and find even more opportunities for
international sales. See terms

Selling discussion














































Good morning everyone








New to eBay Chit Chat & More ~ EVERYONE WELCOME!

artisan silversmith.....or popular designer?artisan silversmith.....or popular designer?This is a pendant possibly silver. It measures 2"long x 1"wide. There are some undistinguishable mark(s)....I can't tell if its a makers mark or surface marks made by working this piece. To me ,part of the design is that of grape leafs & grapes. There is also a trumpet shaped flower with obvious stamens? Native american or Mexican? Any clues?

Jewelry & Gemstones Board Group



First time using this board since it all changed years ago, so sorry if the pictures are large.

I just can't find this mark anywhere.  Anyone know?   Thank you so much.

Jewelry & Gemstones Board Group

Hello. The other day i bought an Iphone Pink, and today the seller contacted me to tell me that they didn't have an Iphone Pink so they sent me one that's GOLD. They told me that once it gets here they are gonna refund me with the money.  How can they already send me something i dind't want without asking me??

What should i do?? I need a refund now to buy a phone that really matches what i want!!!  Also the other problem it's that here in Argentina when something arrives to the country, you have to go to the post mail and the only way to get the item you have to pay 50% of the total price of what you brought, So the only way to get that cellphone it's to me paying that and then returning. It's terrible 'cause i never asked for that phone.

Please help me, hope you understand. Sorry for my english. 


Buying & Selling Basics question

HELP!  I tried to list a new item today.  Ebay says, "it appears you are offering money orders as a form of payment".  I am NOT.  I'm unable to list or revise anything!  I checked My Account/Site Preferences/Payment from Buyers and all seems to be in order.  Anyone else having this issue?  Suggestions????


ebay MO.jpgebay MO 1.jpg

Selling question

Sep 25, 2016 11:40:45 AM PT

ebay say's I offer MO payment.....I DO NOT

I know these are post earrings,but with the clip back part, do they have a particular style name? or just leave it at posts?  


I have checked Sandy`s site along with online supply places & I see photos of this particular style, but no style-name given. 


DSCN9649 - Copy.JPG

















Jewelry & Gemstones Board Group

Sep 26, 2016 11:38:08 AM PT

Question about Earring Findings

This Brooch is really neat, however I Have a question, I have never seen a Brooch that has rhinestones with a shellac over it it or whatever it is that clear over the Brooch, could someone please tell me what that is called? 

Thank you in advance for you're help!




Antique & Vintage Jewelry by Design

FrontFrontBackBackSideSideFoil glass CabFoil glass CabFront againFront again

Jewelry & Gemstones Board Group

































Good morning everyone.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Searched for the maker & pattern of this plate, but no luck, yet. 7 7/8" in diameter & quite heavy. Any thoughts appreciated.


7 Luncheon Plates Unknown Pattern 2.jpg7 Luncheon Plates Unknown Pattern 3.jpg

Pottery, Glass & Porcelain discussion

Sep 24, 2016 4:43:17 PM PT

Glass: Clear luncheon plate ID, please?

I am not sure what this bottle or vial is for, but the wooden cap has a rubber gasket, so a liquid of some sort, maybe perfume?  Also the hallmark is very ununusual.024.JPG027.JPG020.JPG020.JPG

Collectibles & Art discussion

Hello. Any help is appreciated with this very deep blue with green vase. It is embossed on the front and back with an elongated flower. The only mark on the bottom is 101.

thank you so much!



Pottery, Glass & Porcelain discussion




Can someone translate this for me, please? It's on the underside of an old Japanese (I think!) tea/cookie jar. Thanks in adavance for any help - I appreciate it!




Collectibles & Art discussion

Sep 25, 2016 5:01:14 PM PT

Can someone please translate?




Getting Started question

Can anyone help me with this mark on a clay teapot

any help would be greatly appreciated 


Thank you056.JPG

Collectibles & Art discussion

Sep 24, 2016 5:50:36 PM PT


Why does the site style seem to change between pages? Even the tab bar keeps fluctuating depending on which page I'm on...


eBay tabseBay tabs

Is the entire site copypasted CSS? I AM VERY CONFUSED

Technical Issues discussion

Sep 25, 2016 5:18:09 PM PT

Inconsistent page layout

5 3/4" tall. What type of glass is this ?100_1542.JPG100_1543.JPG

Pottery, Glass & Porcelain discussion

Can anyone i.d. this 10" octagonal handled serving tray.?

thanks, bb


Depression/40s-50s-60s Glass

Sep 25, 2016 11:28:47 AM PT

Pink octagonal serving tray w/center handle

 Hi everyone.Im trying to learn something about this idem. Is it old ,or just yard art?It has no identifyable markings.Thanks,Billy

IMAG0018 - Copy.jpgIMAG0020.jpg


Antiques and Research

Sep 27, 2016 11:42:07 AM PT

Help in identifying sculpture.


Can anyne ID these vintage antique Japanese gilt bonze birds?

Are they a picture holder?


I am not sure if the pads were added later



Collectibles & Art discussion

eBay sellers and buyers..help me out....buyer left negative feedback  

Negative feedback ratingthis is not like others handpiece, this one is not powerful as the 35000 rpm.



after using item incorrectly putting on the voltage to out of the US. After working out with them the item the purchased was working properly, with no problem at all. My buyer did not see when we sent them the revise feedback email and it got expired. They want to remove feedback but eBay DOES NOT ALLOW THAT TO HAPPEN. 

Tools & Apps question

Sep 27, 2016 2:14:33 PM PT


I am used to the number of people watching a listing being indicated on a listing.


Maybe I just have not been paying attention (or looking at items without inquiries), but how long has the number of inquiries been there?


It is in RED, it is in BOLD, it can't be clicked upon or hovered over for additonal information.


As a buyer, what possible use is this vague information?


Does eBay think it is that important for buyers to know that there have been a certain specific number of unknown subject inquiries?


Bidding & Buying discussion

Sep 27, 2016 4:38:23 AM PT

# of Inquiries on a listing


Any suggestions as to the maker of this very detailed art pottery swan vase? It measures 8-1/8 inches high at the rim, and 4.5 inches wide across the oval white clay (unglazed) foot ring. I've tried all my usual suspects (I was thinking Hull, but no luck), and google for once didn't help.

Kind regards! George

White swan vase


Pottery, Glass & Porcelain discussion

I can use a little help. Is this a Cambridge Rose Point  ice bucket  #1705? Stands 5 3/4 inches tall. Diameter across top is 4 3/4 inches. Thank you!IMG_1631.JPGIMG_1632.JPGIMG_1633.JPG

Pottery, Glass & Porcelain discussion

Sep 27, 2016 4:50:13 AM PT

Vintage Glass Cambridge Rose Point?

Cup is like a milk glassSAM_4541.JPGSAM_4543.JPGSAM_4542.JPG and has what feels like a rubber coating half way up.

Home & Garden discussion

Sep 25, 2016 9:28:48 AM PT

Glass cup ID hepl

Cannot find any info on the net.  Even on the vintagelabelguild.   Is it vintage?  It is Monroe & Main.

It has ruffles on the slant in the front.  Shoulder tie on left. Bottom front has pleats,  bottom back is smocked. 


Thank you so much.


20160925_104728.jpg        20160925_104904.jpg


Fashion discussion

Sep 27, 2016 7:19:57 AM PT

Help with this top: is it vintage?

If ethnic, what ethnicity?  It's not a big deal but I do like the shell inset in the wood pieces. It fastens with a button toggle.





Jewelry & Gemstones Board Group

Please. What does the mark on the cigarette case? Thank you.


Antiques and Research

Sep 25, 2016 9:53:10 PM PT

Identification. Mark. Help.

Can someone help me with what this ashtray says?







Antiques discussion

Sep 25, 2016 7:49:17 AM PT

Asia writing and symbols

Hoping someone here recognises her......marked at back of neck, & to make it extra fun it's only a partial mark. She's hard plastic body with softer head & stands about 13" tall.








Looks like a copyright symbol & maybe beginning of name (left side) - then the date 1985 (or 65) on right side.


Appreciate any help or advice, thank you.

Dolls discussion

Sep 26, 2016 11:05:19 AM PT

Who made this Scarlett O' Hara doll?

eBay sellers and buyers..help me out....buyer left negative feedback  

Negative feedback ratingthis is not like others handpiece, this one is not powerful as the 35000 rpm.



after using item incorrectly putting on the voltage to out of the US. After working out with them the item the purchased was working properly, with no problem at all. My buyer did not see when we sent them the revise feedback email and it got expired. They want to remove feedback but eBay DOES NOT ALLOW THAT TO HAPPEN. 

Selling question

Perplexed,  Bought this over 10 years ago when I was still collecting  but lost my list with the associated artists'.    I can only make out B O C or K then maybe "ing"?  Selling my collection and really would like to attribute to the proper artist.


Collectibles & Art discussion

Sep 26, 2016 4:56:43 PM PT

Need help with a paperweight signature

Hi, this is my recent Tory Burch mini amanda Backpack, please help me authenticate this, much is appreciated. thanks Ebay community!20160927_092349.jpg20160927_092438.jpg20160927_093001.jpg20160927_093611.jpg20160927_093702.jpg20160927_094057.jpg20160927_094152.jpg20160927_094447.jpg20160927_094552.jpg20160927_095235 (1).jpg20160927_094357 (1).jpg

Fashion discussion

Sep 27, 2016 3:59:33 PM PT

Please help authenticate Tory Burch

Do not under any circumstance purchase BTY batteries. They are complete garbage. A simple Google search "BTY battery" will produce over 300,000 results. Most of which will tell you thses are junk. eBay should not allow these to be sold . The specs published are false as far as ratings they claim 3000mah they test out very far below this. Come on eBay get on the ball, these items are all over your pages.

Bidding & Buying discussion

Sep 27, 2016 4:15:01 PM PT


I had about 30 items end between 4 & 5PM today. Sold four of them, so I was puttering around printing labels and boxing things up.  Decided to make sure I'd used all 50 of my freebies for the month, and found I had one left. Was about to scroll to see what I wanted to relist when luckily the blue "button" caught my eye telling me I had 500 free auctions. Special started at 5:15PM today and ends at 11:59 today. Seems like they knew all my auctions had ended and wanted me to relist. So I spent an hour turning all my fixed price listings that were sitting unsold into auctions.  I had two items end today that had never recieved their "index counter" -- sat at zero for 10 days. Tonight they have already indexed. Strange.

Selling discussion

Sep 25, 2016 6:31:31 PM PT

Got a stealth freebie tonight

Help, need advice please!!

I sold a pair of pants last month, and they were returned because they didn't fit. I reposted them. Well...today they sold again. I was happy until I realized it's the same person that returned them. I sent her a message, and as usual I get no response from a buyer. So, should I ship anyway or just refund?     

Selling discussion

I'm about to start selling a large number of items after minimal previous experience as a seller. I want to do things right but I've been reading a lot of horror stories about buyer scams making false item-not-as-described reports, putting another item (or nothing) in the box and returning it and pocketing the refund.


After searching for tips on how to avoid this I am not finding much. It looks like a loophole in the eBay system. I was thinking of using a bodycam which would capture contiguous (one straight run, not spliced) first-person-view footage of my packing the items, sealing, labeling, driving to the post office and dropping them off - for use as defense evidence in case of an above scam. To repose as questions:


* Is there any better reliable way to avoid the item-not-as-described scam?

* If I had contiguous footage of me packing the item and shipping it, would eBay even bother considering it in the case of a dispute?

* How frequent do disputes of this sort take place (rough percentage)?


Thanks for reading.

Selling discussion

As it says, ebay has closed the case but will not allow me to leave feedback for deadbeat buyer.  Does anyone know how I can leave feedback for them?

Selling discussion

The package, two different sized joggers from the buyer I bought from, was supposed to arrive on the 22nd of this month and it has not. It is now the 26th and it's arrival is yet to be updated. Last time I checked, this morning again, that it was still in Orlando Florida. I was wondering how long do I have to wait before calling to figure out why my package hasn't arrived?

Shipping & Returns discussion

Sep 26, 2016 7:52:56 AM PT

Package Arrival is Past Due

I am interested in an item a certain Seller has for sale. There are specifics that I want to know before I buy. I have sent five emails over the last two weeks with ZERO response. I know they are doing business because they have feedback left every day. It seems rIdiculous that you would have an item for sale, but not respond to buyers with 100% ratings that have simple questions. HOW DO I GET THEIR ATTENTION?


UPDATE: For clarification, I am interested in buying a Franklin Mint Corvette Convertible. There are two colors of convertible tops (black and gray). There are several pictures in the ad that show the car....none of which show it with the top up or describe which color the top it. In fact, some do not have tops at all. I am looking for one with the gray top. My question to the Seller was simply "is the top gray or black or no top at all?" I have already ordered one from a different Seller that advertised it as the gray top. When I got it, it was the coupe, not convertible. They not only refunded me, but told me to keep the car for my trouble. Keep in mind that these run up to $250 because it is the 2008 Indy Pace Car.

Bidding & Buying question

I accidentally entered a listing twice, it didn't show up after the first time so I re-entered it, now I can't figure out how to delete one of them.

Selling discussion

Does anyone know the cost for shipping an item in a USPS Priority Small Flat Rate Box, and does it include any insurance?  If it matters, weight would be about 12 oz.  TYIA!

Shipping & Returns discussion

Sep 25, 2016 4:36:37 AM PT

Cost for International Small Flat Rate Box



Is it best to pull all listings when one is going out of town for 3 days, or to change listings to 3 day handling?


I read the rules, but I'm not sure what the best policy is to main TRS status. Would that mean packages would have to be scanned on the 3rd. business day after payment? I guess the day of payment is considered the 1st. business day.


Thank you for any help or clarity.

Shipping & Returns discussion

Sep 24, 2016 4:13:50 PM PT

Best shipping policy for TRS

Someone has just opened a return/refund case as the item doesn't fit.  She is  paying for the return shipping.  My question is this: after I receive it and refund her will ebay automatically only send her the cost of the item for the refund or will they include the initial shipping in her refund?  Don't think it's fair that I should pay for that shipping. Also, will they refund me the fvf's?  This isn't my fault and I don't think I should be financially punished for anything.  This is my first time dealing wth this tyoe of return, The buyer has been extremely nice about the return -- said she loves and wants to keep it, but it is no use for her daughter as it doesn't fit her.


Anyway, any way you can help me to understand this I would appreciate it.  Thanks in advance!

Selling discussion

Sep 24, 2016 8:02:25 PM PT

Return Question

Hello, I sold an item in July. Since it was over $200 signature confirmation had been requred. The item wasn't delivered as noone was home. It was in the post office for 2 monthes....

I contacted buyer couple times and asked if she picked up the item but received no respond.

Today, after 2 monthes since the item was sold I received it back as it was unclaimed.

What should I do now? :-(


Shipping & Returns question

Sep 26, 2016 11:20:23 AM PT

Unclaimed parcel

What type of Package is a 6x9 poly mailer in USPS? Large Package or thick envelope?

I'm shipping cellphone cases with 6x9 poly mailers, I want to know what type of package is that in the shipping options for USPS, Letter, Envelope, Large Package or Thick Envelope?


Total weight is less than 16oz.

Shipping & Returns question

Why are international buyers able to ask questions that do not offer international shipping?


It seems as though buyers should not be able to see items that they cannot buy.  What would happen if the buyer didnt ask the question and went straight to buying the item when i do not offer international shipping.  


They knew that i would not ship to them, but they asked if i would ship to them.  And if i would be willing to combine multiple items and give them a reduced rate.


again, im just confused as to how/why they saw my items, even more so as to why they were able to ask a question.


Thanks in advance.

Selling question

In november 2015 bought some car seat belts extenders +. Total value app. 15$. Recieved them in january and after a few weeks one of them become hard to use, few weekd later another one ... almost inusable. So I have agreed to return them and as agreed sent them back. After the return there were various msgs with the seller. 


Based on the E-bay mesagge the seller recieved my return on April the 17.

On the sam eday I have informed the seller about my expenses and sent him the reciepe scan. (3.96€), And gave to the selller the option of cahs return or take antoher item for me was the same. 


On April the 20. the seller ask about my PayPal Acount to refunr I confirmed the acount. In that same mesagge the seller requested me to close the return on e-bay. So on ma next message I asked how can I do that because dod not found any "clickable" button to "close the return"


On April the 21. the seller replied: "but we try to refund you on ebay ,can not successfully ,we do not know why?". On that my rely was thet in my inboy I can see that my refund msg is marked as ended but that the refund is still open and askeg again what I need to do. 


One day later on April the 22. the seller replied to me: "maybe something wrong with the ebay system, we will check it with ebay and updating it to you
if you have any questions ,please feel free to contact me"


On may the 29. I made probably the worst mistake. I find inside Ebay msg-es an option to "close the refund process" and i done that. So on the same day I informed the seller that I have closed the process manually as he requested and asked him to give me further info about my refund / take another item form the store.  The value was: 19.96€ (items) + 3.96€ (postal expenses)..


And that was it... never recieved an money and never a reply to my later messages. 

The days are going on and no reply arrive till now. 


Any idea about what i can do? 

I'm not even able to put a negative commnt on that seller profile... 


Thanks to all / anyone that will give me any option.




Shipping & Returns question

Sep 25, 2016 8:37:49 AM PT

Never received a refund

Do I have to find and manually add each name a deadbeat blocked buyer ebays under, or is that done automatically. Thanks.

Selling question

My Account question

I just typed in CROWELL...for these 2 search engines.   Google  then  Yahoo. Nothing for my current 428 listings on eBay showed up for both sites (I have 3 ebay accts) ....no wonder I have no sales.... BTW;  1 year ago, I was selling about $ 600. a month....oh well.   goodby to that.   - it all went downhill,  starting in March of 2016.

Selling discussion

Hi the label says Lenox Imperial but I can not find anything like this so I am asking if someone has seen this piece and if it is Lenox??

Pottery, Glass & Porcelain discussion

I currently have a Apple Care Protection Plan Mac Pro M7812ll/b product for sale.

A buyer asked the following: "If I buy this from you would you send me the activation code through ebays email before you send this to me. Do to that I need to activate a Apple care + Protection plan onto my 2015 MacBook Pro before you would be able to ship it to me. Plus I want to make sure that this will activate on my MacBook Pro because I do not have a lot of time to be waiting to activate this product on my Mac. I will then send you a picture of it activating on my MacBook Pro after I have activated it so that we both know that we are good to go on this Apple care protection plan that you have up here for sale. I will greatly appreciate to here back from you."

I feel that this may fall under restricted rules concerning electronically delivered gift cards, but I'm unsure.

What would be the best course of action?

Selling question

The book cover and cloth are in bad condition, but the rich colorful illustrations as well as the entire contents are in good condition.  I looked for this book on Abebooks.com to no avail.  Copyright 1925 by Charles Scribner's Sons; Illustrated by W.J. Aylward.  Published in 1936 by Scribner Press.


Any info would be appreciated.

Booksellers discussion

So there is this user on eBay, I still remember her name is , she lives somewhere in the south I believe.

she wanted to buy my action replay ds which I listed for $20 for her sons birthday. Then, the day came when she claimed she purchased my listing, and it didn't even say it was paid! So then she stated that she sent me the 20$ but my PayPal said $0 balance. Then I asked her and said why haven't I recieved your payment yet? She tells me oh eBay and PayPal just separated, haven to you heard? And I said no, then I said so when's my money coming? She said don't worry, it'll arrive.


anyways, I have been messaging her for months endlessly and she never reposnds, I think she is ignoring me on purpose and hasn't ever given me my payment. The listing for my action replay ended without being paid so I don't know what is going on!

I don't know much about what the changes were when eBay and PayPal split last year or two ago. But I'm sure I never have recieved my payment, because I never was notified of receiving my $20 from my action replay.


someone please tell me if I was deceived by this  or if she paid and my payment nevertheless came!


i can't even find the listing for my action repplay, I dislike how eBay wipes clean the listing history after they aren't relisted after a while.

Payments question

Sep 27, 2016 12:49:14 PM PT

I never recieved payment

I was wondering if someone could tell me how to track how many "free" listings you have per month.  I have no idea where I am in the cycle.  Thanks in advance!

Bidding & Buying question

I am hoping someone will recognize the signature on this art glass vase.  Any thoughts or help will be greatly appreciated. Thank you for looking.

Pottery, Glass & Porcelain discussion

Sep 26, 2016 4:20:30 AM PT

Help with signature on art glass vase.TIA

Original winner did  not pay.  Relisted this as a second chance offer for 24 hrs, this is the first time I have done this. I  didn't know it would be a public one hour buy it now, thought the offer would only go to the 2nd place bidder.  The item is now listed in my "unsolds", but when I click on it there is a winning bidder name. (not the original winner).  Not sure what is going on.

Selling question

I'm afraid I've forgotton the link to use for printing a postage label only (without an item).
Can anyone help?


Shipping & Returns question

Sep 26, 2016 9:10:25 AM PT

print postage only

I have a motorcycle for sale. This is the first time I've sold on eBay motors. I have one bidder and he is asking "Can I pay the Uship on Ebay to ship it to me?"  My understanding is that he should click on the link for Uship under the shipping and payments tab and it will take him to the Uship site where he can get quotes on having the bike shipped. Is this correct? For payment options I am requiring a deposit through Paypal, and the remainder in cash, cashier's check or money order. How does the timing work on this so I make sure I get paid before I ship the bike? In case it's helpful to look at the listing, the eBay item number is 252555463978


Motors discussion

Sep 26, 2016 5:52:50 PM PT


I'm selling essential oils and related products, one being toothpastes that weigh approx 4 oz each.  They are BIN listings with free shipping (by first class USPS).  This shipping service allows up to 16 oz and is very reasonable.  I have been listing multiple toothpastes on one listing - which I think is saving on listing fees - i.e., 50 free listings per month. This was great until a buyer bought 3 toothpastes (which in retrospect, I should have anticipated!).  Three toothpastes, including the box and packing material, puts the package at .2 over the prescribed 16 oz, which must be upgraded to another service. I ended up using priority mail for about 3 times the price - which was an easy enough way to correct my mistake, but something I must allow for in the future.  Since I can only print one label per sale, per each listing (printing USPS labels on ebay) that was the only answer I could figure out.  Should I just do more listings and only put 2 items available on each one? That sure increases the number of listings I create, but it is the only way I can see.  Am I missing something? I would really like to stay with my free shipping option. Thanks for your help!

Shipping & Returns discussion

I bought an item from a seller in China, and the tracking info on ebay says China post.  No info is available yet, but I am not sure if it would even update on ebay.  I see websites that offer tracking info from China Post, but those websites look kind of shady.  I can't find a China Post website, and I don't think the seller speaks good english since I have purchased from this seller before.  This time I would like to track the package.  If anyone has dealt with this before feel free to respond.  I would hate to lose a whole $1.99.

Shipping & Returns question

Sep 25, 2016 5:11:59 PM PT

How to track a shipment with China Post

I was literally on ebay live chat last week, have they removed it again?


In the help pages they say they still use live chat, but i csnnot find a link to it, has any one got one?





Tools & Apps question

Sep 26, 2016 8:33:35 AM PT

Where has Ebay live chat gone now??

What is Ebay GSP "unique identifier code" like? If the seller forgot to print/write it on the shipping label does it mean i would lose my package?

Shipping & Returns discussion

Sep 26, 2016 10:38:34 AM PT

Ebay GSP unique identifier code?

Need some help adding the 'seller is away' message to listings.  Anybody can tell me how to do it?

Buying & Selling Basics question

Sep 26, 2016 2:19:31 PM PT

Seller is away message

How do I change a invoice if something was supposed to be shipped through GSP but now I want to change it so I send it through my own International Postal Carrier instead of GSP

Shipping & Returns question

Hi :-)


I have four identical items to sell, but two are red and two are blue. How do I set up the drop down option so that the buyer can choose the color the want?

Selling question


I bought 3 devices from tropical mobile, so I need exchange these with new devices without battery problems.

How i can return the devices and who pay the return shipping cost?

Shipping & Returns question

Someone from Malaysia contacted me regarding an item i have listed for sale but wants to do it outside of ebay. This is a scam and I am trying to report it but you can only report buyers after a transaction which is useless for this purpose. Ebay needs to provide an option where you can report a scammer - I have yet to find a way to do this.

Selling question

Sep 26, 2016 1:14:35 PM PT

How do I report a potential buyer?

The pattern (espresso) is still available on the website but this style is not. It has a tag but I don't recognize the store. The fabric feels like a microfiber and is definitely quilted. The lining is what's throwing me off. Here are some pictures.

Fashion discussion

Sep 26, 2016 6:14:56 PM PT

is this a real or fake Vera Bradley purse

I have a eBay store.  Do I get discounts on  buying shipping supplies?  If yes, how do I do it.  I always bought supplies without a discount.






Thank you


My Account question

I have a buyer who is unresponsive after 5 days, 2 invioces and an email.  Can I just relist the item, or do I have to go through the resolution center?

Selling question

Sep 27, 2016 4:26:07 PM PT

Unresponsive buyer

Recently I ordered an item and was charged $12 for expedited shipping (that was the only shipping option).  The seller sent the item via Media Mail, even though it was not shippable by media mail.  Given that the item was very light, I assume that was about a $10 difference which they kept.  In your opinion, would this warrant a negative or neutral feedback?  As a very frequent seller I can understand padding the shipping a dollar or two, but to charge for expedited and ship the slowest available service and keep the difference seems pretty shady to me.



Selling discussion

I sold an auction item (361731551888) for $52 after spirited bidding by 2 of my repeat customers it was won by a bidder unknown to me, soon after I received the 1st message from the winner. Apparently he thinks there was shill bidding or he is trying to scam a lower price.


Message 1;
I bid this to make sure I get it so I can report your item to ebay. I will ask ebay to conduct their investigation on you. Call me at 818xxxxxxx


My response;
Me; What do you want?


Message 2;
If you want me to pay for this specific item you should adjust to the real price immediately. It is very clear and Obvious that you have bid so many times with two other numbers in order to increase the price. Any interested bidder, bids only one time and wait to the end of the auction. I want you to understand we buyers are not stupid.
Sir I am a collector and I don't play games. If you want to resolve this issue with me then do it accordingly.

My Response;
Me; What do you think is fair?


Message 3;
This item Max $12 and that is very good and fair price between you and me to resolve this matter. FYI, No one will pay more than $7. As you may see your bidding history.


My Response;
Here I sent an Invoice for full price


Message 4;
Ok so be it. I tried to resolve this matter but I guess you need to learn your lessen.


I checked this guy and he liberally gives negative feedback so I'm expecting my first. Is this Message exchange sufficent to to have it removed?

Perhaps I should cancel the transaction and take a defect?


Thanks for any help.


Selling discussion

Sep 25, 2016 6:22:13 AM PT

Buyer with Malicious intent

I've been a couple of hundred old rock record albums out in the shop all afternoon getting ready to list. I was just slipping a Boz Skaggs back in its cover and noticed a dark square shadow inside. I reached in thinking maybe it was an old concert stub someone left behind. What fell out was an old black and white photo from 1978.


Strange part is - its of a house I used to own here from 1986 - 1992. But I didn't move to this state until 1985. So - how did it get in there? Where did it come from? Who took it? There's a big hedge by the door that was never there when we moved in. 


I left here and was gone for 3+ years in the early 90's and didn't take anything with me. Just hopped a plane with some clothes and left.   I left some stuff at a friends house but no record albums. I bought these at garage sales when I moved back from Florida. 


It has a date stamp of 11-11-78 on the back. How did I end up with this photo? In 78' I was living in San Diego for gosh sakes. This happened once before in the late 80's. I went to a thrift store and bought a cheap ugly red suitcase for a trip to Canada. Inside was a 6 year old parking ticket for someone I used to know many years earlier. She's in San Diego as far as I know the ticket was issued in San Diego, she's never been to my state?     Freaky!!!  I'm not cleaning anymore of those records today - that's it for me. 


Anyone else ever find anything creepy when they were just minding their own business lol? Hey, it'll be Halloween in a few weeksSmiley Happy

Selling discussion

How have your sales been...My have been dead for 9 days and that is unusual

Selling discussion

Sep 25, 2016 11:52:56 AM PT

Have your sales been dead the last week?

Last week, 4 days ago actually, I get a guy that messages me about a price on something I am selling. I sell my item as buy it now (no best offer) for $43.50 and he wants to know if I will price match to someone that is selling something similar for $35. I explain the difference and why mine cost more. He tells me if I match that price, he will buy right away. I tell him I cannot and will not try to match that price but thanks for the interest and I figure he is gone.


So I sit and wonder....Why does he care so much about getting mine for the lower price when he thought they were the same thing (the items look very similar but are of different quality)...why not just buy from the other guy if all you're doing is price shopping?


Anyway, a little while ago, he messages me again and asks if I will take $40 for it and he will buy it. I have not answered yet. $43.50 includes shipping and it's a fairly heavy item that costs roughly $18-$21 to ship to where he is, plus I have the cost of the item and the ebay fees. I am not making a killing on these items as it is but...taking $3.50 off the price really will not kill me. So I wonder....do I now just ignore him just for the point of it all? Then I think, he will buy and then hammer me with negative feedback since I was unwilling to work with him the first time around. It all just seems a little weird.


How would you all handle this? Some of you are going to tell me to block him, aren't you?  Smiley Wink

Selling discussion

Sep 26, 2016 5:04:26 PM PT

Should I ignore this buyer?

Today eBay announced the release of the inline feedback feature on Product Pages:



It allows users to quickly and easily flag any listing that doesn't belong on a particular product page. eBay then reviews those flagged items and takes action as appropriate. Please use the feature and let us know when you see any irrelevant listings on a product page. 


Here are some product pages as an example:





Let us know if you have any feedback.


Selling discussion

Sep 26, 2016 2:26:27 PM PT

Help us improve our product pages


Wouldnt it be cool if store owners could offer store credit only-- instead of refunds as an option?


The idea would be buyer can get store credit in which to make an even exchange for an item which might in many cases cause less loss monetarily for a seller?


Many big box chains do it so why cant we?


It would help sellers and EBAY and PAYPAL keep money in their pocket and it would discourage return fraud.


What do you think of my idea?


I know many of you will complain loudly and explain ebay rules about returns to me that I already know. This is just a new idea to combat return fraud.


I know it hurts people who dont invest in a store but what can I say get a store then if they decide to do it?


Its meant to help power and larger sellers this idea.

Selling discussion

I have heard that the post office is cracking down on letter sized items that are being mailed as packages, and they are either being returned to sender, or if caught at the other end, being delivered postage due, priority rate. 

Shipping & Returns discussion

I bought:

Vintage Canvas Backpack Mens Womens Satchel Military Hiking Bag Rucksack 35YQ

Not complaining, but note that the sewing of the shoulder straps are poorly done. The quality of material is OK.

Seller does not allow reviewing.

Bidding & Buying discussion

Sep 26, 2016 6:21:50 AM PT

Seller not allowing review

sold fake Tom's shoes. I stupidly bought 3 pairs. Did not get a refund so I'm out nearly $90 as I had too throw them out they were very painful

Real Tom's are wonderufl, so they were definelty fake. no dust bag either.


Grr so angry still.



Bidding & Buying discussion

Sep 25, 2016 12:00:59 PM PT

seller sold fake Tom's shoes

           Reading the chart on this -- it says a Basic Store costs $19.85 a month if you commit to 12 months.


  Do you get up to 250 free listings a month -- meaning no insertion fees?


 Do the FVFs run from 4 to 9% instead of 10%?    What determines the difference between 4% and 9%?


What other costs are there?    I mean HIDDEN costs?


What other benefits, if any?


  I can read the char t but I can't help wondering if there are hidden costs and obligations which could be a problem.


  Any input/comments would be welcome. 

Selling discussion

I was prevented from bidding, but the reason given isn't accurate.  Got the message:  "This seller has set buyer requirements for this item and only sells to buyers who meet those requirements."  It went on to say that my paypal account isn't linked to my ebay account.  This is, of course, false.  I just purchased an item earlier today using my paypal account.


So I guess sellers can just randomly decide they won't sell to individual buyers and falsify the reasons??  If this was the case then couldn't they have the courtesy to say so in the description to avoid this frustration?

Bidding & Buying discussion

Sep 24, 2016 4:44:06 PM PT

I was prevented from bidding.

    I have a lot of FP with B/O listings.   and the people who make offers mostly fall into two categories:


 the vast majority of Best Offers are ridiculously, insultingly low.  There is no longer a way to set minimums when you use ebay's Sell form.


Then there is a small group of people who make respectful offers, like 10-15% below the BIN. 


Then there is a HUGE HUGE  (I think) group of people who see the BIN and do not seem to know they can make a Best Offer, even with the blue button staring them in the face! 


Sometimes I have had to INVITE people to make offers!  And some of the people seem surprised and delighted that they can get the item they love for maybe 10-15% off.  Why do so many decent buyers seem to not know they can make offers?


  As I said most offers I have received -- I can't call them  Best Offers -- come from people who offer practically nothing for good items, and I can just  see them scattering these ridiculous low offers throughout the site, in case one desperate seller will work with them. 

 I used to put these people on my BBL but now I dont bother.  I  just hit the Decline button so ebay won't keep shoving them in my face on MyEbay page.


Why has ebay not educated ALL its buyers better about the B/O option?   I love full price sales but am interested in fair B/O's too.   FAIR ones.




Selling discussion

From the User Agreement: "To drive a positive user experience, a listing may not appear in some search and browse results regardless of the sort order chosen by the buyer."


In other words, eBay can hide any of your items (and they do!) This means they are taking money from people without providing a service (at their discretion?) I have come across items that are completely missing from searches (regardless of how many matches there are or how long the listing has been active)


I cancelled my store subscription because of lack of sales. Suddenly, items started selling again. I highly recommend other sellers try this to give eBay a taste of their own game.

Selling discussion

A person bought a card from me hasn't paid but asked for pictures of the corners because he wants to submit the card he also has zero feedback

Selling discussion

Sold a pair shoes, the description of the shoes are exactly how described in the description including size.  I have on my items that I do not accept refunds.  Now she says they don't fit and wants her money back.


Do I have to refund her money?  even though I have no refunds?



Shipping & Returns discussion

Sep 24, 2016 7:00:23 PM PT

Buyer wants a refund

I am not sure I am even putting this under the right category. Do not usually post to the forums.


So a buyer put in around 10 bids on my auction. It was up to 42.00. My fault, she asked last night to cancel her bid. I would have had more time for buyers to see it at a lower price. Anyway, less then 2 hours left I thought I should go ahead and cancel her bid instead of hoping someone else would bid. Now instead of 41.00 by the backup bidder, it is bringing 8.50. Then I had another buyer just now purchase an expensive item, then want to make an offer on a second item. They then paid for it, then asked to cancel because I guess she thought she had more money than she did. That was not as bad. She did buy the expensive item. Shall I just call this a bad day on Ebay?

Selling discussion

Sep 25, 2016 10:30:43 AM PT

RANT.....Buyers Cancelling

Sold a t-shirt NWT, buyer claims it was defective. Even though I know there were no defects, I offered her a full refund upon returning of the item. She is now demanding a refund but refuses to return the item and is threatening to report me to eBay if I don't just issue a refund! Help? Am I protected as a seller for this?

Shipping & Returns discussion

Sep 25, 2016 7:40:47 AM PT

Buyer demanding refund!

  I had a first time buyer win an auction but then never paid. Sent invoice and tried contacting him but no response.  The buyer placed the bid the same day he opened the eBay account. I finally opened an unpaid report with Ebay and will offer a sceond chance or relist the item. It is more of a PITA and annoying than anything else. I told my brother in law who is big seller and he said that the same thing has happened to him a few times in the last few months.  

Selling discussion

Sep 25, 2016 3:09:10 PM PT

Troubling trend?

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