I have 3 pieces of art I need help with. Only two are some type of pottery, but I'm hoping someone might recognize the maker's name the (third item) on the wrought iron figure.
I'd like to know who made these items, approx age, style name etc.
Any info you can give me would be great.
6" high, made out of iron? Mainly wondering what makers name is
Hello, could anyone help me figure out if this is real or not. Thank you for your time.
I saw a listing and wanted more picutres. The seller had hist email address in the details, so I emailed him directoy asked for more picutres of specific things.
He then pulled the listing and asked for personal information, and of course I didn't play that game.
I want to be able to report the member, but the listing is gone and I can't find it.
I can't find a way to contact ebay about potential seller fraud.
Here is the exchange:
|Gregory ***** <*****@gmail.com>|
|Ramirez on ebay|
|Gregory ***** <*****@gmail.com>||Tue, Apr 21, 2015 at 3:17 PM|
|james robertson <*****@gmail.com>||Wed, Apr 22, 2015 at 2:22 AM|
To: Gregory ***** <*****@gmail.com>
|Gregory ***** <*****@gmail.com>||Wed, Apr 22, 2015 at 9:53 AM|
To: james robertson <*****@gmail.com>
|james robertson <*****@gmail.com>||Wed, Apr 22, 2015 at 10:34 AM|
To: Gregory ***** <*****@gmail.com>
|Gregory ***** <*****@gmail.com>||Wed, Apr 22, 2015 at 10:35 AM|
To: james robertson <*****@gmail.com>
|james robertson <*****@gmail.com>||Thu, Apr 23, 2015 at 4:52 AM|
To: Gregory ***** <*****@gmail.com>
|Gregory ***** <*****@gmail.com>||Thu, Apr 23, 2015 at 6:36 AM|
To: james robertson <*****@gmail.com>
I realize that many Ebay sellers are frustrated with the shenanigans pulled on them by dishonest, stupid, mean buyers. I sympathize with all of you who have been abused by these scoundrels. But what about when the tables are turned? I've been an Ebay member since the 90's and have purchased many items and bid on many more. Recently, I bought 2 items on different auctions from the same seller. She claimed to send them in the same package, but only 1 of them was enclosed when I received it. The seller was unresponsive, so I opened a claim with Paypal. Since the tracking number said that the pkg was delivered, Paypal immediatley closed the case, ruling against me. My credit card company was no use either. The money lost was not large, but it made me think. What is keeping sellers from sending empty boxes or substitutng something of little value for the item purchased? Apparently, as long as they have some sort of delivery confirmation, they are off of the hook. This really has me frightened and I'd appreciate any ideas about this apparent flaw in the system.
...In what might come as a surprise to EcommerceBytes readers, Wenig said eBay's sweet spot was small- and medium-sized merchants and brands. They represent 70% of the global retail market, offering the diverse inventory and value eBay shoppers are looking for.
He promised them improved seller tools, "unmatched access to more data, and more balanced predictable policies and standards."
Consumer selling is another key eBay strength, and he intends to revitalize that segment of the market. There is $100 billion of value is trapped in people's closets and garages - "and that's just in the U.S."
I'll believe it when I see it. Ebay has a long history of rocketing back and forth with their vision of what the company should be. How long before it changes again? I guess we can always hope, though.
SO 3 time now I have had a buyer screw me over.
1st time the buyer reported that he bought a part for a laptop, stuck it in a different model and it didnt work but ebay let him return it, they told me to put a better disclaimer on my listing...
2nd guy bought a camera that was listed as used, no warranty, untested, as-is and he said he could not get it to work so he wanted to return it, ebay let him! GRRR
3rd guy bought both NEW and used items and stated that he used the wrong power source and they didnt work so he wanted to return the now dead items and I am waiting for ebay to rule on these, I CLEARLY put them AS-IS even the new(other) items!
tell you the 1 thing I did this week was to close the bank account linked to paypal and just use a preloaded visa card linked to paypal, good luck stealing money from me even with ebays help! The second funds clear they are moved to my actual account so ebay can only send my paypal negative they cant actually take my money anymore!
So my question is what seller disclaimers do you use that seem to work?
I do not take returns, my things are always as-is, I usualy show a picture of the item powered up if it is electric and always multiple pictures with good lighting. I was thinking about a disclaimer like..... by clicking the buy it now button you agree that you wave your right to return this item for any reason except if the item does not appear as pictured in this sale, all other conditions, warranties or claims are waved.
ALL EBAY STORES are to receive a 1099 tax form!! The 200 listing and $20,000 limit will disappear!! So what do you think?
I predict within 6 months this will be mandated and that's the real push... oh and of course eBay wants more money.. they always do.
Everyone is sharing how angry they are over the 20 Listing/20 Auction deal, but I bet its more insidious than that. Also if you didn't keep all receipts... those "Free Shipping" deals you paid for at eBay's push... well now thats income for you to pay taxes on too.
Its 20 listings a month for me now!!!
Sold a clothing item on another account. Description stated "2nd hand item and eventhough this is a smoke free home the possibility existed". Received a positive feedback saying. "Smelled badly of smoke. Good Item". Doesn't appear that the seller hit my dsr as I am at 5 stars on item as described.
My only concern is that it is at the top of my feedback as I write this.
Should I respond to this feedback since the smoke possibility was posted in the description, or do I leave as is?
i didnt recive the item so i requested to send it back to the owner, buts its been 6 days and it say it hasnt been sent back to the owner and i need my refund
Does anyone know if a Seller can leave a Buyer bad feedback. The policy has changed so much over the years that now I'm sure what the policy is?
I have this jar to sell but I don't know anything about it. Can anyone give me any details - date, what is was used for, any description that would attract buyers. The inset is a mark inside the jar. Thanks ahead of time.
When i purchase label . In the label window that pops up in only shows about 1/6 of the label.
I am trying to print a international label on regular paper. And the label isn't even showing fully in the label window.
This is the first time i have had this happen.
Its been 4 times already, someone out their is tying to scam me. The first time he almost got me, thank god the postofficer got suspicious and stopped me right before i would have shipped it. But now evey time I post my ipod 5th gen ipod for sale, within 2-5 hours he creats a new account and trys his same old scam again, he wants me to ship it over seas to his son for his birthday, then he sends me the fake email saying he payes me. What can I do to stop him, or even better give him the concequences of trying to steal from me.
I do not have a store only have 400 items listed ,i am going on vacation next week,how can i stop selling for that time
I list mainly books and costume jewelry. Now that I have a store I will need to change these to Fixed Price listings May 1st. Ebay is not letting me end or edit these listings, even though the ones I selected have no bids and are ending beyond the next 24 hours. Does anyone know why? I am trying to figure out how to take them out and relist them as Fixed Price May 1st or how to transfer them to Fixed Price on May 1st.
I have yet another case of a buyer lying about the condition of an item and asking for money back - this time via a "return request"
I'm trying to reply to them and the system shows "message sent" - HOWEVER - the sent message is not appearing in the Messages/Sent folder.
I sent it twice - and nothing. No email copy of it either.
Is there a limit on how many words the reply can be? All I see in the reply field is (attached screen shot)
I have a buyer who has paid and has asked me to send it later, In May, for a birthday.
Should I print the shipping label and send something so it shows as sent so I don't get a defect, or not print anything at all and in May go to the post office and send it that way?
Of course, I'm hoping to keep a defect away.
What will appease the 'Bots'?
I woked hard to get to top rated and power level status and now i feel like they are taking everything i worked so hard for. I cannot open a store because i cannot always ship in 24 hous, i am disabled and sometimes side effects from meds give me days that i cant do much, or painful days. most of the time i do fine. I know that the post office will pick up packages free but its a bit more than just the pick up. I take great care in my shipping, it takes time for someone who dont move normally. ebay has repeatedly offered the option of opening an ebay store, but the 24 hr shipping is the problem. The new fees give me 20 listings/where i have 150 now without a store. I would have to open a store just to get what i have been getting all along, so what did i work for??
I have been the biggest ebay supporter /promoter for the past two years, I thought it was the greatest thing, amazing! Was i spoiled?
Please, How do you feel about these fee changes? Should I go to another web host?
recently i've returned the item back to seller because it wasnt as described, the seller agreed on full refund.
The item was purchased with global shipping program so the transactions have been splitted.
When i received a message from ebay that i got 56 $ of refund back today, i log into paypal and i saw that the seller refunded me everything back but the 2nd transaction which was for pitney bowes the global shipping program wasnt refunded full, it says partially refunded...so there's total 48 $ of refund, why pitney bowes partially refunded me ? If this is legit and legal why didnt get a message before refunds so i could know i wont be getting a full refund back in the first place, why ebay sent me a message i got everything back and was clearly written, you've got a 56 $ of refund back which i did not. What is this ?
Is the 30 day eBay money back guarantee still in effect if I’m waiting for a replacement item that could take another 30 days to arrive?
Details of transaction:
An item I received was not as described.
I have been in contact with the seller via eBay messages.
They agreed it was their suppliers fault and offered to send a replacement new item but that will take an additional 17 to 30 days.
I agreed but this will put me way past the original 30 days from the actual or latest estimated delivery date (April 1st, 2015) to open a request for your eBay money back guarantee.
If the replacement item is again different than described, or does not arrive at all, am I still covered under your eBay money back guarantee?
There has been no request to return the original incorrect item.
I don’t see “Case details” in the Purchase history for the item.
I just bought some poly bags for shipping to buyers. When I went to list items on quick listing, I don't see a choice for bags, just envelopes, and boxes. How do I fill out this section? I scanned through eBay shipping, and didn't find anything on this. Would appreciate info, or where to find info on eBay shipping information.
Thanks in advance.
Why did this seller ban me from bidding on an item where they are the ones who posted that Best Offer was an option and I made an offer? They won't even allow me to ask a question. they won't allow me to make another offer. Weird.... I don't know these people and why would they do that? Totally ridiculous and I would think against Ebay rules. Don't they want to sell the item?
Thanks to the massive community of scammers harassing me I have had to cancel and resell my ipod 4 times and apparently ebay charges 10% to close an item!!! What is with that, people are attempting to scam me and on top of that ebay is charging me 16$ for the closing fee each time! This is extreamy unfair what do I do?
I have a buyer on what was a time sensitive Record Store Day auction, where the price I'll get after relisting when the unpaid case closes is half of what I should have gotten. My question is, if I leave positive feedback saying "No payment, no communication. Cancel bids and block buyer" ... will that prevent me from closing the case and getting a final value credit tomorrow? Will ebay attempt to discipline me for being honest, responsible and right in every way (except for the "positive" classification of the feedback)? Would they discipline me if i had tagged this question with his full name and/or address? Thanks.
Ok, I must say this is a first, I sell my books on ebay, for less than my publisher.
I screwed up and did not send immediately via media mail, so I sent it priority. (so cost me extra money)
But what bothered me was his response and reason - mind you, this came right out of an unopened box of 20 books... All I did was sign the interior.
|Reason:||I don't need it anymore|
|Comments:||Hello, I received the book yesterday and wish to return it. It has a tear on page 174, and the info in it is basically a repeat of other books I have. Thank you. Regards, William|
I realize there is info in it from other books, but no other book has a detailed chart of all known Simson, with info on proofs, type, names, and then about 30+ pictures of different guns so you can compare AND detailed close ups of parts and acceptance markings.
So, my primary question is this: Do I deduct shipping to HIM from the Paypal? Or I just lose out?
Technically his reason I could have denied it, but I think he threw in the 'tear on pg 174' to cover himself. I have since blocked him, but I hate getting screwed by someone.
Hiya, have been having trouble with a seller. I never received a package that i brought from them, they said that it was delivered and said they have a tracking number to prove it. They were rude and unhelpful so i opened a case for it. They replied to the case three days later and was rude again and then left bad feedback inside a positive feedback, again being rude. As they were completely not helpful and didn't reply i had to look into it myself, turns out the address the courier had was not my address. He says he doesn't care and it doesn't matter and that eBay will side with him because he has a tracking number that says it was delievered "somewhere" is this true? Thanks !
I recently bought a wax pack and then checked the last two sales from the same seller same wax pack from a full box and I see I paid almost 30% more then their first two sales. This does not make me feel good at all. What is going on here? I smell a skunk!!!
Comments would be apreciated, thanks...
Ive got a multi quantity listing up and want to add GTC to the listing. When I try to revise the listing there is no option for GTC? Does this mean that I just have to relist it from scratch after the 30 days?
these are 12 inch plates ( 3 ) of them. I will post more stuff later. I guess I have to do 1 at a time
How do I add a picture to a discussion board listing? I asked a question in the Jewelry group discussion board and would like to add an additional picture. How do I do that?
I am trying to find a way to look at when an item in my inventory last sold. I am using the "out of stock" option. Thanks for any info/help on this.
Trying to find any info on this statue ( its a woman holding 2 baskest of flowers- only letting me upload 1 image -so Im just showing the bottom of the statue- logo/ maker info ) very detailed flowers -any info to start on would be appericated.
For a decade I printed out my auction descriptions if they contained extra-detailed data or data that required extra research and kept the hard copies in a special folder for my future easy reference.
Now I cannot find the print button on the regular auction pages. Where is it??
A buyer purchased an item acouple of weeks ago never left feedback on that item. Last week about 8 days ago they won 3 more items on auction and never paid for those items. My fear is if I turn them in for nonpayment they will leave my negative feedback on the item perviously purchased. What would anyone suggest on how to handle this situation. Thanks
I want to close my store but keep selling on eBay as an individual. Do I get to keep the feedback ratings?
A buyer sent me a $480 offer for my $500 Nexus 6.
I counteroffered $490.
He accdently bought it at $500.
Buyer left me a note saying If I can refund him the $10.
I don't know how to go about doing this.
The lot of games I sold was 14 ps3 games. The buyer says he is missing 2 of them. I remember that before sealing the package, I had measured the box to be exactly the height of 7 games side by side, making for a perfect fit. I also remember cleaning all games with a wipe on a white table and immediately putting them in their corresponding case, leaving nothing behind even after repeated visits to that white table. I used tape to seal the box tightly and I also used wrapping paper to write down the name and added even more tape. It really seems impossible to me that he would be missing 2 games, and I am awaiting a reply as to the condition he received his package.
What do I do? I am pretty sure I sent everything and protected the package perfectly. Even now I fail to see anything from that game lot anywhere.
Someone purchased a doll from me today and I decided to ask them if they were interested in another for a 20% discount. These dolls are expensive so this was a way for me to upsell. I told them to buy them both and I would send them an invoice. I'm not able to change the price on the discounted doll now . Can I send an invoice through paypal or how can I invoice them the correct amount?
Thanks for your help.
How do I keep my name private when I bid on an item?
COULD SOME TELL ME STEP BY STEP HOW TO PUT THE QUALITY OF ITEMS I HAVE ON THE RIGHT SIDE OF THE AMOUNT SOMEONE WANTS TO BUY?? I HAVE 2O OF THE SAME ITEM
If I buy a store now on April 22nd will I be charged on April 22 and then again on May 1st?
Or will I be charged again on May 22nd? How does it work?
I only ship in the US but someone in another country bid on my item and are the high bidder. They contacted me to ask about international shipping AFTER placing their bid. I let them know that we dont do international shipping, how do I cancel the bid? I have since changed my settings to block bidders from locations that i dont ship to. Anything else I should do?
I am a small seller so In the beginning I restricted many countries for shipping, I now have decided to try opening my shipping policies to all countries.I want to expand my selling of a stamp collection I have inherited. I have done lots of research on my collection. and I am thinking by no restrictions on where I ship to Using the global shipping , I have a wider base . any advise or precautions would be greatly appreciated.
First time returning. Item not as described. I started the return but I also want to put a tracking number along with it. I need help as to how to get the tracking number.
how do i list an item that i have multiple sizes of
My Dad has a classic car for sale on Craig's List. He got a call out of the blue from "eBay". They want to list his car for him for $429. He is not an eBay member and I smell a scam. Anyone heard of this?
I purchased a Pur faucet water filter and received it on April 20th. I installed it but it leaks around the cap where you place the filter inside of it. Have tried to re-position the filter several times but doesn't matter what I've tried it still leaks when the filter is in the on position. I have sent 2 messages to the seller and have gotten no reply. The return policy states that the item must be returned in the condition that it was received and unused. I want to return it as it is defective. It also says I can return it and print a lable but it must be done wihin 5 days of receiving the item. Seeing that the seller has not responded, I was going to file an item not as described because I can't really say it is unused. There is no option to file item not as decribed. I'm not sure how to do this now. Maybe I'm missing something. Any suggestion on how to handle this problem.? TIA
These are glass I think they are old earrings without posts or I might have seen tyis dangling off a lamp any one please help and thank you there is a lot of missleading things on the net ;( As always thanks in advance.
This is pretty awful because the labels total over $70. I made the first one and it was messed up so I voided it to make another, and both ended up generating with hardly any information. I opened them in the shipping manager, print window, etc, they are messed up. I can take it to the post office but when I voided the labels it said IF the postal service approves my voiding they'll give me a refun... Is there really a chance I won't get my money back? Very scared here
I just sold a few items, and one buyer claims the item is not as described.
At first, he was asking 1/5 of the total value for refund (item is not cheap), and I offered paying return shipping plus full refund. He then got back to me and asked for a different amount of partial refund, and I again, offered paying return shipping plus full refund.
It seems like he would like to keep to item, but with some sort of refund, but I'd much prefer having the items back and do full refund. After reading many terrible ebay seller storiese, I start to wonder, what is the worst case scenerio for me if he just won't return the item? I don't care about feedback as I'm only an occasional seller. Also, should I do anything on my end now?
This is weird. I have two accounts. Much earlier today, I added items to my new account. They show as Active on that new My Selling page,
but are not included when I try to find them by clicking on Sellers Other Items on a current listing, nor in any Search. Now, I know it could take some
time for listings to become active, but when I add an item onto my older established account, it shows up just about immedately. Has anyone
else had this happen to them? I really do hate to call CS, so I will wait until tomorrow and hope for a miracle. LOL
My new account shows no limits (that I can find).
Want to sell an item for a friend and she believes the fur on this sweater is rabbit; however, after trying to do some research, it seems the length of the hair is longer than rabbit hair. Wondering if it may be fox or mink? Any help would be greatly appreciated.
Is it necessary to take out insurance on a package that requires signature confirmation?
I'm liquidating all my Jewelry because of illness in the family. This means, no returns, exchanges, or refunds. I'm trying to put this is my listing, so my customers know my policy. What else should I let them know?
I HAVE NOT BEEN ABLE TO ID THIS PATTERM MEASURES 9 1/2" ACROSS AND ABOUT 5" HIGH NOT SURE IF IT IS DEPRESSION OR ELEGANT GLASS THANKS FOR TAKEING THE TIME TO LOOK
I have looked and have got close but not a match any help would be great thank you in advance.
How do I assign my current items for sale to store categories?
I can't figure it out. Thank you!
does ebay charge for bid? when i bided it asked for credit card information and blocked some money on the card
Here's the link to the box thanks
Hi, just checking......can people who know your user name find out what you've been buying on ebay? If so, how? Thanks
Can someone tell me why the Australia only selection has been removed from the left hand menu.
I like being able to choose items from Australia only as it often takes ages trying to find things listed that are located in Australia.
I am a seller and someone bought my item and when I try to print a shipping label, the shipping address says "Invalid Shipping Address". The name is longer than 40 chars and the street address as well says "Invalid Shipping Address".
This buyer has: 99.9% Positive Feedback and a Member since Apr-23-03 in United States. Has 21646 Feedbacks and only 1-negative in the last 12 months and from a buyer that recieved a broken item.
I contacted the buyer and his replay was:
Happens to me all the time. Please read the reason: I see it states because the name and address are too long. Be creative to make it work, as I do all the time.
I contacted the buyer again asking if I could add "Signiture Confirmation" and his replay was:
You can split it up between address and the line below it. And also, I also have printed it as it is and tape the piece of paper beside the address label.
But did not answer the question about signature confirmation. The shipping address is to a forwarding shipping service in Miami.
Sorry to have typed so much but does anyone have any suggestions?
P.S I was going to attach a screen capture of the name and address but am not sure if that is proper.
I have had situations in the past where a buyer has been such a bad experience I add them to my block list to prevent them from buying again. But as Ebay's allows multiple accounts, what does the blocked buyer list really do other than cause a minor inconvenience to someone? Or if it's a case of someone wanting to buy something just to leave negative FB as retaliation, how easy is it to use a friend's account or just create a new account to do so?
On 04/21/15, I sold my xbox 360 and some games. The winning bidder won it for $172.50. Literally the minute the auction ended, they messaged me saying "change it to $25", when I asked them what they meant, they were basically telling me to change their bid to $25, because they didn't want the entire auction, but just one of the games. When I said I couldn't / wouldn't do that, they told me they were only thirteen, and if I didn't sell them just the game, they wouldn't be paying. I immediately sent them a cancel order notice, which they ignored. I sent them a message earlier today, asking them to please accept the cancel notice, to which they replied "you're mean so no". Awesome.
I entered the cancel order instead of the resolve an issue / open unpaid case because I figured since they were online at the time, and since they knew that non-payment would leave a mark on their record, they'd agree to cancel the order. Now they're declining to cancel. Can I still open a resolve an issue / unpaid order case to get a fee credit, or will I have to pay for the "buyer" winning?
What drives me crazy with this is, they were a last minute bid. There was about eight second left on the auction, and she bid and won. This xbox is cursed, I swear it. This is the third "buyer" who hasn't paid.
(It kind of messed up the screenshots - it starts where the picture is in the middle and reads up, then the last two are the final messages before I did the cancel)
Hello, I cannot figure out how to use chat to talk to customer service I cannot hear on the phone so
calling them for me is not possible. Any help would be appreciated all links direct me to call them.
On one page is says that I can chat with them online but all links only direct me to the call us page
any help would be appreciated thank you, Alan
I listed an item the first time around and it did not make the reserve. SO I relisted it and removed the reserve and raised the starting price. Do the users that bid on the item the first time get notified that it relisted? If not, would it be ok for me to contact them and tell them that it relisted?
With the Spring Update around the corner, I have been thinking about a basic store subscription. Currently I am selling about 40 items a month (used to be around 160, don't know what happened to my sales). I usually pay out for fixed price listings about 30 dollars or so a month. So, aside from the 150 free fixed price listings I would get, what are some other things that come with it? any cons?
Thanks for your help!
looking for a shiping price to bring a van from usa to dublin ireland? regards ronan
I am selling a particularly expensive item that has already racked up several hundred dollars in bids. However, the highest bidder has been a member on eBay for a number of years and has no feedback, but does have a history of user ID changes that are jumbled letters, much like a bot might create. I am very wary about potentially being forced to sell to this bidder, fearing that this might be a deviant user planning to cheat me out of my money and product. Is it against eBay policy to cancel the bid of this buyer on suspicion that they may not be legitimate?
I have someone trying to do a chargeback thru Paypal on me for a purchase made in December of 2014. How can I access those old shipping labels? Thanks Tammy
I got an offer on an item that ended. I accepted the offer and relisted the item. The problem is that I listed it in the auction format for 3 days instead of BIN. The bidder that made the offer already bid on it but now it has to run for 3 days.
The buyer is fairly new and probably thinks this is how it's done so I don't want to make a big deal out of it. Any suggestions??
This thought occurred to me and I can't seem to find a clear answer on Google.
This account is based out of a retail location and I make an invoice for everything sold on ebay, I'm wondering if we're double paying the tax amount for sales sold within the state of Florida.
Does ebay simply collect the tax amount so that when I make an invoice the tax amount is there? Or does paypal collect it and then pay the IRS?
I have a buyer who gave me a big ol sob story about offering a low ball offer for an expensive pair of jeans. I accepted his offer and he said he would pay that evening...then by friday...then nothinig.
We are way past my 3 day payment requirement...
A request to cancel transaction was sent days ago and he refuses as well as NOT paying....sooooo
What do I do? I know I can sell these jeans NOW and for more probably...but it is in limbo because he just refuses everything...
No response from Ebay as of yet...
Please keep your bashing comments about me doing the wrong thing to yourself...I am looking to learn how to go about this the right way and not have it happen again. I am a new seller and appreciate the help of Ebay long-timers!
I recently listed a semi-valuable board game and had a bidding war between three accounts, all with 0% feedback ratings (and two which were registered the day they started bidding).
The account who won (for ~$300) paid me immediately after the auction was over, so I'm not concerned about getting the money--but should I be worried that I'll get scammed after the fact? Maybe they'll file a claim with eBay/Paypal that they never recieved the item, or it was damaged; something like that?
Basically seeing all those 0-feedback accounts flying around makes me nervous, and I'm wondering if there are some preventative meaures I should be taking to make sure I don't get ripped off.
Thanks for your help!
When an item is for sale at an original price and then you see a percentage off to reduce the price, how do you do that?
I'm confused. I listed a hat at a fixed price and 30-day duration. I attracted over 200 views and 7 watchers. But none of them bid on the hat! What is that about?
ebay removed a negative feedback from buyer, when will it show.
Just when we thought it was getting safe to sell books on ebay again after the fiasco of a few years ago where they were accusing us and others of having duplicate listings which, in our case, were NOT duplicates because they were different books but just with the same or a similar title, now we had one pulled and got a vaguely threatening message because it was deemed "hateful and discriminatory." It was a German title about WWII, nothing special, and I could not find any information, nor did ebay provide such, as to why it was hateful and discriminatory. The same title is for sale on other bookselling venues.
Over the years we have sold books on many different venues and still do, including foreign ones (we are in the USA), and we have never had these sorts of problems with any of them. Why only ebay? I recall I had an auction item pulled a few years ago too because it had a swastika on it - a U-boat pin - and there were lots of others for sale, and tons of items with swastikas (probably still are). This usually just seems totally arbitrary and again, why only ebay?
I just listed a truely rare fishing book, Limited to one hundred copies and about one of the worlds best known rod makers. Full leather. I listed it in vintage fishing rods. 6 views 0 watchers. At 200 items a page, im on page ten. This book will never sell. Even among fishermen because they will never see it. Why list anything? I sold one book for $12.98 in ten days. I have tried selling $700.00 books for $200.00. $500.00 books $100.00 and on and on. I pulled a truly rare motercycle book off that was selling for $500.00 and more, I could not sell it for nothing no mater how I listed it and for how much here on ebay. As soon as I listed it on another site it sold within a few hours. The same with graduate leval mathmatics. High dollar stuff. I even try putting the ISBN in the title. Funny thing is when I put the ISBN in title the book shows up on bookfinder. Than within a few days or less the book is gone from bookfinder. The only way this could happen is if EBAY turns listing off. So it goes off bookfinder. Same thing with town history, county history etc. Nothing i list no matter what is selling. Very few views no watches. And I know books. I have been selling books for 25 years. Somthing funny is going on here. Is it ebays cassini search engine? Are they throttling me? Is it ebay vs . google? Is it to many Chinse turning ebay into a cheap junk flea market? What ever it is it sucks. This has been happing to not only me but thousands of other sellers. And its not funny. I think i will eat my last can of cat food now as im starving.
Oh no, I got a red donut today. The buyer's FB comment states, "Seller was very nice, but I was hassled with a double-charge."
To summarize the transaction:
Buyer purchased a BIN item for $99.99 on April 3. After payment, I got an email from the buyer requesting that I ship to a different address. I suggested that we cancel/refund the first transaction, so she could place a new order with the correct/desired address. She agreed, and I packed and shipped the order the same day. It was delivered on April 6.
According to Paypal timestamps:
The first payment was received at 1:54 PM.
The refund was processed at 2:48 PM.
The second payment was received at 3:23 PM.
On April 8, the buyer's daughter called and said her mom seems to think they were double-charged, or that the refund wasn't showing up in the account. I assured them that the refund was processed, and provided details of the billing and refund history from Paypal. The daughter seemed to understand. I thought that was the end of it, and everything was fine, until the negative FB appeared today.
Should I contact the buyer first, apologize, and try for a revision? Or is there a chance eBay would remove this FB (based on the factually incorrect information, the fact that the buyer was NOT double-charged). I also wondered, even though I issued the refund immediately, does it take a while for Paypal to process and have it show up in the buyer's account?
Thank you for any advice/suggestions!
5,7,10 & 30 days included
It seems many buyers are getting wise to the fact that they can now blackmail sellers under the wing of Ebay's anti-seller policies and get away with it.
It goes like this -
1. Buyer doesn't want to pay the actual price but orders the item anyway.
2. Buyer gets item and claims it's not worth what they paid and they want a price adjustment and files a claim
3. Buyer will force seller to take the item back and pay shipping both ways if they don't get what they want, causing financial hardship.
4. Seller will get punished with negative feedback if they do not pay the Buyer this blackmail feedback extortion money.
According to Ebay reps - buyers are entitled to any negative feedback they want to dish out because - "it is an opinion and buyer's are entitled to their opinion" - EVEN IF IT IS NOT TRUE.
The ONLY way a seller may have a chance is if you can trick the buyer into specifically saying they will give you negative feedback if you do not give them money.
I'm a very small seller, but I see this all over the forum. In my latest case the buyer wanted 25% off in messages before buying the item - we said NO - they bought it anyway and demanded the cash back. We refused, offered 12.5% back, buyer refused and Ebay force returned - causing the 25% loss in shipping both ways. In addition I'm fairly certain the buyer will now also leave negative feesback which cannot be removed.
The seller cannot survive in this situation no matter what resolution.
On my selling account, I had a buyer leave me a neutral feedback stating: "2 weeks since order, and no seller feedback" .
Now, he is correct...I had not (yet) left him any feedback. I certainly have no desire to now, lol.
My problem is this...I am a very part time seller (I have only 5 items currently listed) and he was my only sale within the last month. He was also only 1 of 2 feedback I have received for the last few months. I currently have no DSR ratings as they have dropped off due to not enough feedback within the last 12 months. I understand that this is a neutral and not a negative, but will affect my rating so poorly because of the small # of feedback that I do have.
I'm just wondering if this is in any way removable/reportable? He never contacted me with any problems with the actual item the he purchased, just left feedback based on me not leaving him feedback.
Thank you for any help. I truly appreciate it.
I'm paying to have a store on ebay which affords me 500 listings. The people who do NOT have a store are continually getting freebie listings which means they are getting more free listings than I am and I am paying for the privelege of being screwed out of listings. I haven't had a free listings offer since January. And come May, I won't even be able to use my listings for auctions. Does any of this make sense????? What exactly am I paying for? My sales have dropped to nothing because I can't relist my vintage items that sometimes take several times out there to find a buyer.
What the what?
I just noticed at least one of my listings is showing, in bright big red letters "FREE DELIVERY IN 2 DAYS" and then a bit further down, under Delivery next to the little truck it tells my buyers they can expect their purchase on or before April 24. I have a three day handling time and while I strive to get my packages out within 48 hours I definitely would be well within my stated handling time to waist until the 24th to actually ship.....the same date they are claiming the buyer will have their package!! Or I should say, the LATEST they should get their package.
Why is ebay NOT taking the sellers stated handling time into consideration when putting these dates out there on our listings? I'm thinking most buyers would be torked off if they don't get their package when the listing indicated they would get it so quickly. I mean, if obtaining the item was something they needed in a very timely fashion they should feel confident that the information, right there at practically the top of the listing, assured them that they would have their item not later than Friday....when the item was just purchased it late Tuesday evening!
Perhaps this has been this way for a while and I'm just now noticing or perhaps I'm a lucky beta tester subject, but either way, this is a load of something that doesn't smell good.....and I don't mean sour milk.....
I sell lots of clothes on e bay they come out of my store, I tell them that the environment is not smoke free, I wash all items and febreze items as well and they all come from the same place but I have people who just says the clothes smelled bad, they don't say they smell like smoke, I think that is to protect them, and then if they don't ask questions about item and get and it is not what they thought, then they also complain of not being descriptive. I need to know what to do about this problem?
I had an auction yesterday that sat with a $199.99 bid until the last few seconds of the auction when another bidder jumped in & placed 3 bids. It sold for $305.00.
I'm just a small seller and a $305.00 sale means a lot to me. Today the item still sits not paid for. Since the winner jumped in at the last second and placed 3 bids why couldn't he have just paid immediately since he was already there? Am I going to have to file a UID tomorrow and wait another 4 days before I can relist it again?
I don't understand why~when they place bids in the last few seconds of an auction~they can't sit still long enough to pay for it.
Just heard a CBS radio news spot talking about eBay and future. They said they are looking to grow and focus on small and mid-size businesses. Hand to god, please let this be real and not spin.
I read a post on another board from a long-time seller that April sales were historically their worst month. I actually thought it would be a great month, with people having some extra tax return money to spend. But, maybe more people owe than see a refund. It has been god-awful for my store. Sales dropped off to about 1/10th of what I normally see. Is this normal, or is there more to worry about than just one historically bad month to get through?
After buying and selling on ebay for over 16 years, I have decided to step away because they are eliminating the free auction style listings with the new pricing format that takes effect on 5/1/15. When I spoke to a customer service representative, she tried to insist that I would still receive the free listings, however after speaking with her for `15 minutes, she admitted that the auction style listings will only be free if the item sells, at which time the listing fee will be refunded. I advised her that not only will I not be listing items, but I will also not be purchasing any items. I personally believe that this latest move is not only deceiving because their customer service staff doesn't come out and tell you upfront, but it is a step to eliminate what ebay was all about for years...............selling items in an auction format. I've put up with the increased fee's for both ebay and Paypal, but this is the last straw.
While I'm small time to ebay, am I the only one who feels this way?
I am a frequent reader of the weekly chats, but generally do not participate.
Just saw that this week's weekly chat will be with the ebay motors team. Week after week there is minimal to no questions about selling cars and parts, but an overabundence of questions relating to customer service, that generally get a response of "you'll need to call customer service" or "I don't know" or "send me the details via private email".
Are they serious about having the ebay motors team on instead of having the appropriate team members to address the real issues that don't get answered week after week?
I see the new Auction fees structure will be staring May 1st.
Previously an anchor store could list 2,500 Auctions and or Fixed Price listings per month free.
Now I must pay for every auction I list.
Best to downgrade to a premium store at $49.95 rather than $179.95 a month as I only have about 250 fixed price listing up where as previously I also had 1500 auctions up per month.
Problem is Ebay suckerd me and many others with a promo late last year to sign up for a 1 year anchor store contract. If I try to downgrade now Ebay has quoted me $900 to downgrade to Premium as I must pay the balance 'owing' on my one year contract.
As I understand it I have a contract with Ebay for 1 year - they are now changing the rules - so they are breaking thier contract with me but still want me to pay $900 id I break the contract.
Does anyone see anything wrong with waht Ebay is doing here? Will other sellers in a similar situation be taking legal action against Ebay?
Many friends who are also sellers on Ebay feel that final shipping fees was just another way for Ebay to make millions without doing nothing for it. They don't ship you item, you do. Why should they get money for shipping where they do nothing for it. You are already paying Paypal 5+% for using them. At least you can print packing slips and postage labels there. Besides the shipping fees, you are paying 10% of your sale. I guess when you are the only game in town, you can charge what you want.