eBay Community

THE ANSWER CENTER

The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section

GROUPS

Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!

CHOOSE A GROUP TO VIEW

Marketing image for Groups Section

Announcements

The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now

EBAY COMMUNITY POLICIES

Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile

Welcome!
PEOPLE YOU FOLLOW

Connect with Fellow eBay Community Members!
Register or Sign In Today!

The eBay Community

Good morning, with the damage is this painting undesireable? I didn't mind it myself when I picked it up, liked the subject.I don't have much into it...I don't want to give it away either, worth listing? Or was I TOO forgiving on the damage? V76IMG_6238.JPGIMG_6237.JPGIMG_6235.JPG

Collectibles & Art discussion

Feb 8, 2016 6:43:01 AM PT

painting quality..

Fond these in an auction box lot.  Identical in size and shape, 4" high, 4" wide at base and about 3.5" wide at mouth.  One featyres a hunt scene, the other a pair of "raised" horses.

 

I've seen similar mugs listed as "Gibson" or Staffordshire.  However, neither of these have clear maker IDs, just a little dab of gold paint on the bottom.  Both have three stilt marks on the bottom.  Thanks in advance for any help!

 

-kyal

 

DSCN0303.JPGDSCN0304.JPGDSCN0306.JPG

Pottery, Glass & Porcelain discussion

Feb 10, 2016 9:39:14 AM PT

Ceramic Coffee Mugs Information Request

Got a minute here at Super Bowl halftime to do some posting.  There are 2 batches of old flashbulbs that I need some advice on.  The first is some loose FP26 bulbs that have purple spots, not blue, not pink - are they still any good?  Next are some boxes of #5 bulbs that have yellowed with age - are they any good?  Thanks for your help!

 

F26 FLASHBULBS.JPG

 

WESTINGHOUSE NO5 FLASHBULBS (3).JPG

 

Selling discussion

Feb 7, 2016 6:51:01 PM PT

Looking for help with old Flashbulbs

Great piece, put it away last year, got it back out and the chain has this on it...I tried a gentle wash, didn't budge, tried harder, nada...can this come off, or is this piece toast..'IMG_6243.JPGIMG_6245.JPGIMG_6246.JPGIMG_6247.JPG

Jewelry & Gemstones Board Group

Feb 8, 2016 6:29:40 AM PT

can this Trifari be fixed?

purplevalleyidaho.jpg

 

Somewhere in Idaho.

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

I received this doll for Christmas when I was about 3 years old.  She still has her original shoes, but that's all.  I'm not positive, but I think her original dress was a little sailor dress.  

 

My younger sister played with her too after I "outgrew" her and my sister ended up leaving her at my father's house, where she got stuffed in a closet.  I thought she had been thrown away, so I was very thrilled when I found her again a few years ago.  

 

Her hair was a matted mess when I brought her home.  I stupidly cut it all off and hot glued cheapo hair on her, which is also now a hot mess.  Her eyes are cloudy, one worse than the other, and one of her lids is a tiny bit droopy. I'm thinking about sending her to a doll hospital to have her eyes repaired or replaced and to get a new hairdo (can this hot glued mess be removed without damaging her?).  She also needs a good bath.

 

Anyway, I was just wondering if anyone recognizes her face or might know who made her?  She stands about 35" tall.  I haven't found any marks on her.

 

doll2.JPG 

 

doll1.JPG

Dolls discussion

Feb 7, 2016 9:01:08 PM PT

Can anyone ID this doll?

I have found 2 of these listed on here that are snake skin and look exactly like mine.  They are older and were not marked inside.  Just can't figure out what kind of skin or leather mine is.  Any experts on here care to give it a whirl?

Thanks, CarolynHeart

DSCN9934.JPGDSCN9937.JPGDSCN9943.JPGDSCN9947.JPGIt was well worn inside and apparently loved.

Jewelry & Gemstones Board Group

Feb 8, 2016 10:33:29 AM PT

CoCo Chanel or not?

cardinalswinter.jpg

 

Today's state is Illinois. The state bird is the cardinal.

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Feb 9, 2016 4:53:37 AM PT

New to eBay Daily Chat for Tuesday Feb 9

I have a Coca Cola 10k Gold FIlled Zippo Lighter that is engraved with what appears to be George W. Woodruff on the back. Which may mean this was his personal lighter give as a gift. Does anyone have any information about this and whether it is one of a kind. Seems pretty rare to me. Thank you in advance.

 

10kCCFont.jpeg10kCCback.jpeg

 

cc2.JPG

Collectibles & Art discussion

I just called into your help line and I don't feel confident that the representative got my point.

 
There is a minor problem on the page that I have encountered a number of times.
 
Scenario:
I bid on an item... I am now the high bidder for that item.
I click the link for My eBay which shows me a summary of the auctions I am bidding on.
 
Problem:
The item I just bid on shows outbid.  It shows my high bid and my max bid (if I exceeded the current bid) but it displays in red stating that I am outbid.  Also the summary on the top left shows that I have an auction item where I am outbid.
 
With that, as soon as I reload this page in any way, I am now shown as the high bidder in green.
 
Have fun with your fixing...

Bidding & Buying discussion

Feb 9, 2016 12:09:39 PM PT

Small glitch on the My eBay page

 

All the does is telle me "something went wrong." It suggests I go to My ebay or ebay home page, which does not good.  I've tried two different credit cards.

 

Sugggestions?

 

ebay error screenshot.png

Payments question

Feb 8, 2016 11:21:33 AM PT

Getting error code 70049 when trying to pay

No marks, is this Pandora? What stone is this? Thnx, V76IMG_6239.JPGIMG_6240.JPGIMG_6241.JPG

Jewelry & Gemstones Board Group

Feb 8, 2016 6:24:37 AM PT

Pandora?

The stones are speckled light and darker blue, Lapis family? The artisan initals are LP - have searched for the LP and have waded through LP records with no help. Possibe to be Native American? Thoughts and opinions please.

 

IMG_0652.JPGIMG_0651.JPG

 

Jewelry & Gemstones Board Group

IMG_6533.jpgIMG_6534.JPGIMG_6605.JPG

#1  Looks like sodalite, middle eastern and older  What do you think?

IMG_6537.JPGIMG_6541.JPGIMG_6539.JPG

#2  Could I call these cannetille? The mark looks Egyptian or maybe Israeli, what are your opinions?  The cabs look like sleeping beauty turquoise but how do I rule out glass?  I also think these look older....

 

  

IMG_6474.jpgIMG_6471.jpg

#3 Antique?  Australian?  Not marked but it gives me an Austrian vibe but I am not too good at picking that out yet, still learning!!!   The bi-cones feel like glass but I think because of the weight and coldness that they might be crystal   Sadly it's missing the dangle from the centerpiece but I am thinking it's not a deal breaker

IMG_6453.JPGIMG_6455.JPG

#4  Is this a perfume charm?  It smells like perfume and looks like an old, hardened sponge inside  Can anyone date it?  

 

Thanks for all the help  I'm trying to list these for this week's sales   Good luck to everyone else!  

Jewelry & Gemstones Board Group

Found this little glazed porcelain figural posy(?) holder over the weekend. 

 

Can you all please help me ID the age, origin and its possible maker? It has an impressed mark on base near the foot rim, but it's illegible.

 

Size approx: 4 in.

 

Thank you!

 

 

UNKNOWN FIGURE 001-001.jpg

 

UNKNOWN FIGURE 002-001.jpg

 

UNKNOWN FIGURE 003-001.jpg

 

 

 

 

 

Pottery, Glass & Porcelain discussion

Feb 8, 2016 6:23:36 AM PT

Porcelain: Help ID Figural Posy(?) Holder.

Hello,

 

I am having trouble reading this jacket label.  The second word seems to be "Basic" but I can decipher the first word.  Can anyone help me?  It would be greatly appreciated.  Thanks!label 001.JPG

Selling question

Feb 8, 2016 1:55:32 PM PT

Can anyone identify this label?

Hi, I have a New York City Bag - DSCN7396.JPGDSCN7397.JPGDSCN7398.JPGBlack - Dimensions are: 8" wide-6.5" tall and 3.5" deep with adjustable strap. I was hoping to find the name for it...it seems authentic. I am including pics. Thanks in advance!

Fashion discussion

Feb 8, 2016 11:55:10 AM PT

Coach Name?

Would appreciate any help on etching and manufacturer of this goblet.  Thanks.

 

004.JPG

Pottery, Glass & Porcelain discussion

Feb 8, 2016 10:20:00 AM PT

ID Help Glass Etching and Manufacturer

So many different ribbed patterns but so far, none I've found match this bowl. Rolled rim, squared bottom base. 9.5" across the top x 4.5" deep x  2.5" bottom base. Smooth inside, ribbed on outside.   Any thoughts? TIA....

1.JPG2.JPG3.JPG

Depression/40s-50s-60s Glass

Feb 9, 2016 7:07:50 PM PT

Pink Ribbed Bowl Pattern ID?

blackleopard.jpg

 

Taking a break from the tour today. 

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Is this one real? Name/year, if anyone knows, please. Thanks in advance!

 

IMG_0056_2.JPGIMG_0063_3.JPG

Fashion discussion

I was wondering if anyone might know who this hat box belongs to. The picture below is from a closed listing, item # 371550271726

 

box.JPG

Dolls discussion

Feb 9, 2016 6:53:25 PM PT

Help with Hat Box

Is this Gucci real? How old is it. Thanks! Heart

 

IMG_0081.JPGIMG_0084.JPG

Fashion discussion

Feb 10, 2016 4:17:55 PM PT

Vintage Gucci authenticity please.

Hello

We were hoping someone could recognize the mark on these figurines

Any help identifying the creator would be great.

They are approx 8" tall and the mark looks like a crown over an "M"

Thanks for looking

Have a Great Day

Rob & Tracie

SAM_5810.JPG

SAM_5802.JPG

SAM_5805.JPG

SAM_5811.JPG

SAM_5812.JPG

Pottery, Glass & Porcelain discussion

Feb 10, 2016 11:47:30 AM PT

Help identifying porcelain figurines?

P2020003.JPGCan anyone give me some help in finding the maker or pattern or time period of manufacture of this bowl?  It is P2020001.JPG

Depression/40s-50s-60s Glass

Feb 9, 2016 7:46:57 AM PT

Help identifying 9.25 x 4 bowl

Anyone know the maker of this casserole dish. It looks nicely made thought maybe someone would be familiar with this artist. Thanks for any help. 

 

 

 

 photo 20160208_135226_zpsiineo5gf.jpg photo 20160208_135236_zpsmje1d45i.jpg

Pottery, Glass & Porcelain discussion

Feb 8, 2016 11:56:23 AM PT

Mark on lidded studio casserole dish?

I found this token and was hoping someone can ID where it came from. On the front is says Adam Exchange Good for one drink and on the back is says Brunswick Co. The token is in an octagon shape and measures 1" across. Any help will be appreciated. adams1.jpgadams2.jpg 

Coins & Paper Money discussion

Hello,

Thanks for looking at this mark - any help would be great.

Item is a footed fruit bowl with a blue mark which is a turtle inside a ribboned oval.

Reads top to bottom; "american beauty - hand paint - made in japan"

We are assuming "american beauty" is the pattern.

Thanks Again for looking!

Any help with identification would be great!

Regards,

Rob & Tracie

 

Photos below:

SAM_5792.JPG

SAM_5789.JPG

SAM_5791.JPG

SAM_5788.JPG

SAM_5790.JPG

Pottery, Glass & Porcelain discussion

Not much to go on but any help would be appreciated--Mexican? Southwestern? Neither?

IMG_6081.JPGIMG_6084.JPG

Jewelry & Gemstones Board Group

Hi I am trying to sell a WWII Eight Army Yokohama Bankers Club Chit book . Has anyone got any idea of the value? I want an idea as to how I should price it. It still has 15 One cent chits remaining . I've included some scans.

many thanks for any help

chit1.jpgchit2.jpgchit3.jpgchit4.jpg

Militaria Collectors

Feb 8, 2016 12:23:18 PM PT

WWII eighth army chit book

Hi, I'm living in Iran. How do I register? I'm an exquisite carpets. I would like there to sell a carpet. I need guidance.

This carpet is woven in Tabriz . thankS

 

DVWP13.JPGDVWP16.JPG

Buying & Selling Basics question

Feb 8, 2016 1:58:53 PM PT

help

Looks like a diamond pattern. 12" to top of stopper. 100_9087.JPG100_9089.JPG

Pottery, Glass & Porcelain discussion

Mark says Taxco, Mexico and MB in the center--I looked at the Mexican marks but can't find anything like that--any idea who it is?

 

IMG_6105.JPGIMG_6098.JPG

Jewelry & Gemstones Board Group

Feb 9, 2016 7:49:57 PM PT

One more mystery mark

Hi all, been a while since I posted but I do come in and read everything every few days.

 

I keep thinking I've heard a description or name for these types of necklaces. They are all in parts but I wanted to list a bunch of things for repair and would like to know how to describe these.

 

Hope everyone is doing well and getting lots of sales,

Thanks for any help,

Alex

2015-09-09 057.JPG

Jewelry & Gemstones Board Group

Provenance 3.JPG

Needle Arts & Vintage Textiles discussion

Honiton Lace 46.JPG

Needle Arts & Vintage Textiles discussion

I have not been able to find this pattern anywhere. I don't think it's Blue Willow. Any help would be appreciated it. It's a very tiny cup 2 1/4" tall. Espresso, Saki, Tea?

IMG_1282.JPGIMG_1285.JPGIMG_1287.JPGIMG_1288.JPG

Pottery, Glass & Porcelain discussion

Feb 10, 2016 6:24:38 AM PT

Blue transfer ware pattern help please.

Any ID help would be great.  TIA

 

I'm coming up blank & yet it seems so familiar.

 

 

Bird mark.JPG

1486.JPG

 

 

Pottery, Glass & Porcelain discussion

Mark says Sterling, Denmark and a makers mark that is very worn--looks like something B.  Any help would be appreciated.

 

IMG_6058.JPGIMG_6062.JPG

Jewelry & Gemstones Board Group

Feb 9, 2016 7:47:53 PM PT

Danish silversmith mark???

IMG_6420.JPGIMG_6422.JPG

They almost look like a bunch of grapes from the back but the flowers and leaves don't look like they are grape anything  These are wired, glass beads   Help!  Ty

Jewelry & Gemstones Board Group

Is USPS down, not available through eBay now?  It's 1:00 am est 2/8 and I need to go to bed!!!

 

I'm trying to ship a package out tonight, and normally after I hit "print shipping label", the screen comes back with the USPS info, I review it and edit if needed, and I go ahead and hit "purchase postage".  Tonight, a Fedex end user license agreement message is popping up, and I can't get around it.  It's blocking the bulk of the page and seems to have prefilled in the weight and package size I set up for USPS. I declined it, as I only ship USPS. When I decline, or if I just X out of the box, I see only this:

 

Carrier:
Change carrier option to FedEx reload the page
USPS selected as a carrier option.Press enter and then tab to change selection.
Service:
[ Compare delivery services ]
 
Please select a shipping service.
 
Please select a shipping service
 
 
Additional Options
Add Signature Confirmation™ Signature confirmation help
 
 
Add insurance (Cost varies based on package value) 
First Class Package International packages cannot be insured.
Print SKU/order number on label
Mailing date

 

 

 

I try to click on USPS but the screen just bring up the FedEx end user license agreement.  Any idea what's up?  I printed OK earlier in the evening.

 

Oh, I did try the USPS site, but it didn't display any online rates, so I didn't pursue.  It may be that I had to click somewhere for online rates, but frankly I'm not used to their changed site and don't want to deal with it just now.

 

Shipping & Returns question

Hello

We were hoping someone could recognize the mark on this figurine.

Any help identifying the creator would be great.

It is approx 12" tall and the mark looks like a wreath over a backward and forward "E"

Thanks for looking

Have a Great Day

Rob & Tracie

 

SAM_5814.JPG

SAM_5816.JPG

SAM_5818.JPG

SAM_5825.JPG

Pottery, Glass & Porcelain discussion

Griff and Lee cordially invite you

to join eBay Radio in Las Vegas for the

 

erpc2016logo.png

 

  

Please save the dates: July 26-29, 2016

 

Stay tuned to eBay Radio

more details coming soon!

eBay Radio

I'm back asking for help again.  I've looked at some many patterns I am seeing glass in my sleep!  This yellow, it's a lighter than my amber glass items, is one of a couple that I just can't find the pattern name or maker.  Anyone know this thumbprint style pattern? 1.JPG2.JPGIMG_1017.JPG

Depression/40s-50s-60s Glass

Feb 9, 2016 7:01:27 PM PT

Yellow Chip w Dip Bowl Pattern ID?

I have attempted multiple times to upload some new listings and keep getting this error: "Error - A return policy must be specified."

I have opted in to business policies and have seen that this has caused problems for other users - I believe I have everything configured correctly on my upload but I must be missing something. Any assistance would be appreciated! 

 

EbayError.jpg

Tools & Apps discussion

20160210_153051.jpgI bought this intriguing painting at the thrift store today....had a tag on the back that said Brewer #25 (or #75) and possibly "babies"? It has glass over pic so I didn't want to use flash but it is very different. Can anybody identify artist's signature?

Antiques and Research

Feb 10, 2016 5:02:54 PM PT

I Can't Identify Artist's Signature!

I have a pair of the glass below. I've never seen anything like this, but then again I'm still learning... Any ideas as to what this is?

 

adsfdasf.jpg

dsafdsfds.jpg

 

Thank you for your help, I really appreciate it!

 

Linsey-

Depression/40s-50s-60s Glass

Feb 10, 2016 4:26:50 PM PT

Wine Glass ID Help

USA stamped on bottom. 6" tall. Crackle or crazing marks? near middle.HPIM2230.JPGHPIM2233.JPG Thanks to all.

Pottery, Glass & Porcelain discussion

Feb 10, 2016 3:29:38 PM PT

Mc Coy Vase or?

Does anyone recognize this print or the artist. It was printed from the John Drescher CO., and is signed. I'm not quite sure but the signature looks like K Izolli...not pulling up anything with that name, or variations. Found one example of the print, but the dealer wasn's sure who the artist was either. Thanks for any help Smiley Happy20160210_091853_edited-1.jpg20160210_091903_edited-1.jpg

Collectibles & Art discussion

Feb 10, 2016 10:44:13 AM PT

Help Identifying an Artist

Looking for an ID (could be studio) on this winking Toby face mug.  A fractin over 4" high and no maker's mark that I can find.  ANy info appreciated!

 

-kyal

 

DSCN0290.JPGDSCN0292.JPGDSCN0295.JPG

 

Pottery, Glass & Porcelain discussion

Feb 8, 2016 1:52:02 PM PT

Winking Toby Head Mug Info Request

P2020003.JPGP2020010.JPG

Pottery, Glass & Porcelain discussion

My package has been grinding along to its buyer for two weeks.  It was sent USPS Priority padded flat rate envelope.

 

Is more than two weeks normal from the USA to Germany?

 

2-10-2016 12-53-00 PM.jpg

Selling discussion

I found this bowl and think it is pretty unique... What terms would you use to figure out the ID of this? I tried looking at salad serving bowl with metal rim but I feel like I am calling it the wrong thing... Ideas?

 

help.jpg

original.jpg

 

Thank you for your help,

 

Linsey-

Depression/40s-50s-60s Glass

Feb 10, 2016 4:31:38 PM PT

Salad Serving Bowl??? ID Help

Hope your special day is GREAT, Alex!

 

 

 

a7b393e7064b2e4b099cc1b5c93daf8f.gif

 

 

Jewelry & Gemstones Board Group

Feb 9, 2016 5:02:17 PM PT

HAPPY BIRTHDAY to alexincal !!

Is this Prada authentic? If so, style name, era? TIA!!!

 

IMG_0003.JPGIMG_0004.JPG

Fashion discussion

Feb 10, 2016 3:43:18 PM PT

Please help with Prada authenticity

In the My eBay section when I relisted several of my items the picture on the list doesn't show up.

It's okay when I hit the link to the item to see the posting but it's easier to be able to look at the photo

and know what item I'm looking for.  Can you guys help?      2/10/16   15:44PM  EST

Like this:

 

Item picture

My Account question

Hi - i have a pair of cloisonne floral enamel clip on earrings I believe I purchased in the 1980s.  There is a mark on the back (a crown I believe) but no other name or mark.  I could not find anything in trying to research the "crown" except, of course, for Crown Trifari.  Has anyone seen this mark or know who the mark belongs to? 

 

Thanks so much in advance!  Mary

mark1.jpgmark2.jpgmark3.jpg

Antique & Vintage Jewelry by Design

Feb 8, 2016 2:23:06 PM PT

Need Help to Identify Mark on Earrings

I have only one of these but it is large (2" x 1.5") 002.JPGand beautiful! Is it a shoe clip?

 

001.JPG

Jewelry & Gemstones Board Group

Feb 9, 2016 3:59:16 PM PT

Help with Clip TYIA

Hi, I'm not sure how to describe this bracelet.  The links pull apart sort of like an expansion bracelet.  I've searched under sterling expansion bracelet and sterling stretch bracelet, and not seen anything similar.  Are there any other terms that could beused to describe the construction of this bracelet?  The only marking is Sterling, Pat Aug 20 1907.

 

Thanks for any help with this.

 

exp1.JPG

 

exp2.JPG

 

exp3.JPG

 

exp4.JPG

 

 

Jewelry & Gemstones Board Group

I picked this up a week or so ago and I am going crazy trying to identify it.  It looks familiar to me, like a cartoon or video game character, but I am just unable to recall.   It is made of porcelain by Axia, Spain and stands about 9 1/2" tall. 

 

 

 

Seems to me he was a Professor or Conductor/Maestro, but maybe I'm just going crazy.  Thanks for looking.

Comics discussion

Feb 7, 2016 8:43:45 PM PT

Porcelain figurine help with ID.

I have a no return policy. Recently I sold a Tiffany diamond necklace that the buyer first claimed didn't look as good in person as it did in the photos. I said I took the photos, they are the exact item and not manipulated in anyway.  I also gave a detailed description of the item. The buyer then said "well, the truth is, it looks fake". I offered to return her money if she got any proof whatsoever that it is fake. Buyer then stated they dont care if its real they just dont like it and are going to get their refund. I have spoken to Ebays "high value resolutioin department" several times and was told that buyer would need to show some kind of proof that the item was fake or SNAD in order to reutrn it. I just spoke to ANother ebay rep who said that NO, everyone else I spoke to at Ebay was either wrong, or the notes they wrote said something different than what they told me. One guy said he would write to buyer stating that if the buyer provided proof the item was fake I would accept a return. NOW ebay is claiming THAT WAS NEVER TOLD TO ME AND NEVER HAPPENED! What????

 

Then the guy basically said if the buyer claims the item looks fake (yet refuses to even get it tested) they can return it. Period. Then the guy also said that if its fake its illegal to send it through the mail back to me. I said, you just contradicted yourself. If ithe buyer beleives it is fake how can they legally return it to me? The buyer is obviously lying and changed their story so many times as to why they should get to return an item that is authentic and accurately described just by saying "it looks fake to me but I wont attempt to prove it". I know the item is real and the buyer has already left me neg. feedback stating that it is fake.

 

The NO RETURN POLICY means NOTHING. Ebay will always side with the buyer even if it obvious the buyer will say anything to get a return. This is not fair to small sellers like myself. Ebay has frozen over $1000 in my paypal account until this is resolved and any way you slive it, Ebay is going to allow the buyer to return the item because she lied.

 

Am I the only one that thinks this is crazy?

 

Selling discussion

I recently sold a pair of  Nike  foe a vey low price. To day I received an email from the buyer that the sneakers arrived and they like them and want to keep them, but want a partial refund because they are not leather as my description stated.

 

the first line in the description states they are a combination of leather, mesh and synergic upper. This buyer has tons of feedback and I'm guessing knows want they are doing.

 

how should I handle this. I know they will open a case and give me a negative.

 

BYW the description is as per Nike.

Selling discussion

I went to print a label and low and behold! It's now 2.54$ for 3oz and under.

 

*checks watch*  Only took a couple of weeks!

 

Horray!  

 

I didn't see anything here about this, but if there was....sorry for the double post! I'm just so excited.

Shipping & Returns discussion

Feb 8, 2016 6:53:44 AM PT

eBay fixed it! 3oz now 2.54!

By the time I pay EB fees and PP fees I have barely made a profit Smiley Sad Any one else feel this way ?

Selling discussion

Feb 8, 2016 5:17:21 PM PT

I can't sell items

I've got some calculated shipping items where the buyer paid $8.10 (actual cost) but Ebay's Bulk Shipping tool is quoting me a whopping $12.03.  Every single shipping price is jacked up.  Does this have to do with the First Class $.06 debacle?  

Shipping & Returns discussion

 

Hi Fellow eBayers,

 

My grandfather, the late R.G. Smith, is counted among the greatest aviation artists in the history of aviation. I don't mean to brag, it is the truth.  While I would love to keep all of his artwork, we have decided to sell a few originals (although we will stick mostly to selling prints).

 

I know it sounds cliche, but it's almost time to send our daughter to college.

 

To that end, I would appreciate input on the value of an original watercolor by a renowned artist. Also, what are these planes? What do you think is being depicted in this painting.  Any suggestions on how to position the listing to prospective buyers?

 

I appreciate you thoughts and time,

 

Kristy

 

 

Collectibles & Art discussion

Feb 8, 2016 4:35:52 PM PT

Original Art ~Early Aviation

I just sold my old video card yesterday and the guy didn't pay yet so I've been waiting to ship it. Now today Ebay sent me an email saying he is no longer registered on Ebay and he is a suspicious buyer. They cancelled his bids on my auction and said any associated fees have been credited back to my account.

 

So my question is: can I go ahead and do a second chance offer to the second highest bidder? Even though my auction is still showing in my sold items category. It says I'm still awaiting payment from that guy. So does Ebay need to close this case or something like that? Or should I just go on with the second chance offer and consider this matter settled?

Selling discussion

Feb 9, 2016 12:10:06 PM PT

Buyer no longer registered on Ebay

My listings have been canceled due to listing violation. I've got a message in which I'm told the listings have been removed and selling limits have been placed on my account. There's no explanation for these listing violations and I have no idea what have I done wrong. Any advice?

Selling question

First of all apologies for my english as it's not my native language.

To make the long story short.

About two months ago a buyer from US ordered a pair of boots from me (I am located in Poland). I've shipped them as normal (I often ship to US and never had a negative comment), but for reasons that were beyond my power the package was stuck unusually long in transit. The buyer was understandably upset as he needed the boots before Christmas. When he realised it wouldn't happen he petitioned Ebay to have his money refunded. Even though I did provide a tracking number, Ebay ruled in his favour and his payment was taken from my PayPal account. A couple of days later I got a notification that the package has finally arrived in US. I contacted the buyer and asked him kindly that since he opted out of the transaction, not to pick up the package so that USPS would ship it back to me. He agreed and told me he wouldn't pick it up.

The package arrived at his local postal office on January 2nd. When I typed the tracking number into USPS site it said that if nobody would pick up the package until February 2nd, then it would be returned to sender. So I waited. Today I've checked the tracking number again out of curiosity and saw that on February 4th the status of the package was changed to DELIVERED with the buyer's city tagged as place of destination. My first thought of course was that the guy has swindled me and took the boots at the last moment. But then I looked at the date again and noticed that the packaged was marked as "delivered" on February 4th, which is two days after it was supposed to be shipped back to me. 

So now I am willing to give the guy a benefit of the doubt. Obviously I am going to contact him, but first I wanted to ask some Americans here more familiar with USPS, would he be even able to pick it up after a month has passed? Or is it possible that it's just some mix up and "delivered" is just a unfortunate status shortcut for "returned to sender"?

Any help would be appreciated.

Shipping & Returns discussion

Hi all,

 

I have some trading cards of which I have a bunch that are too low in value to sell individually. I was thinking about doing a listing where, out of a set of 60 cards, I allow the buyer to pick 10 from the list of 60 that I include in the description, once they buy the item. I would state this very clearly in both the title and description that it is for 10 cards. I would do the "multiple variations within one listing," but that is not allowed in the USA  for trading cards.

 

Is this an acceptable listing practice? I have been researching and I can't really find much about it. If so, is there any reason why I would not want to do it (something unscrupulous buyers could take advantage of, etc.

 

I'd appreciate any tips!

Selling discussion

 

Say you sold an expensive item, ~$1500.00, say. 

Ebay doesn't let you insure an item for more than $1000.00, so you decide to ship from the post office, forgoing your online shipping discount, in order to get that extra $500 of insurance.

 

But you send your significant other to the post office.

You know this is a stupid idea, but you give him a list, and you tell him to read that list, verbatim, to the post office person.

 

Your list says:

 

-The address is printed on the package. Make sure postal worker enters address into the system perfectly.

-Insure for $1500.00

-Purchase Signature Confirmation

-Save all receipts

-Send me photos of the receipts

 

Significant other comes home without signature confirmation, because postal worker tells him he doesn't need it, because insured mail requires a signature anyway.

 

BUT, that's NOT "signature confirmation"... it's not the kind of thing that you can prove online.

 

 

So, let's say the buyer receives and (someone) signs for the item, but then claims via either ebay or paypal that in fact they did not receive the item. Is there any protection?

 

1. Paypal: No. Paypal requires the kind of signature confirmation that can be tracked online... and the "signature service" that comes with usps insurance does not meet this requirement.

 

2. Ebay?

 

3. USPS itself? Presumably usps isn't going ot cover the cost of a "stolen" item that was signed for.

 

Is this a situation where you could be out the item and have to refund the buyer the $1500? Is there any protection?

 

 

Shipping & Returns discussion

Feb 8, 2016 6:47:46 PM PT

Hypothetical Seller Protection Scenario

I have selling limit as I am a new seller. I need to know, if I list an item in auction format, what happens when the bid reaches the selling limit?

Selling discussion

I had someone send me a message about if he won the auction could I send it to a different address. I told him that I would have to contact Ebay first to make sure that was ok. If I do this for this customer is that against Ebay's policies? Thanks Ann

Selling discussion

Feb 7, 2016 6:51:23 PM PT

Sending to a different address

Can anyone tell me how to find a seller using their ebay username? I've tried the advanced search, then filtered by "find a member/seller, etc..."  I've even searched via the sellers email address, and although ebay admits that the seller is indeed on the site, it won't give me ANY information because I haven't bought from this seller before. DUH!!!  How can I buy from a Seller that I can't find???  Help!

Tools & Apps question

Feb 8, 2016 2:03:11 PM PT

How to find a seller by username

When buyers buy multiple items and pays with multiple guest accounts, often times they are uniquely different accounts so their user ID doesn't match. I combine those items for shipping because their shipping address is an exact match. But ebay's sytem will not allow me to use the same tracking for different user IDs, thus giving me a shipping defect for "not uploading tracking" for the additional items purchased.

 

I've complained to ebay about this but they admit it to be a loop hole and unable to do anything about it. My question is once this becomes an issue regarding return or case, will ebay force refund them out immediately because technically the additional item never had tracking with it to being with?

Selling discussion

Feb 8, 2016 11:31:33 AM PT

Buyer pays with different guest accounts

Good evening, all!

 

Just wanted to get second opinion from folks with more experience on whether I'm asking too much.

 

The story is as follows: I bought a few items, and was presented by seller with a choice of delivery methods - one cheaper without tracking and one costlier with tracking. I picked more expensive delivery option due to my habit to watch how my parcels are moving across the world, let the seller know of my decision and paid accordingly. To be honest, I didn't asked seller specifically if he is willing to tell me tracking number, considering this being granted.

 

Today it is 7 days since I paid and 5 days since items were marked as shipped out, however I still got no reply from seller regarding parcel tracking number even though I've reminded him about it. So, what do you guys think, is it normal? If not, is there anything I could do about it within ebay rules more productive then just suck it up?

 

Thanks in advance Smiley Happy

Shipping & Returns discussion

It is very hard to understand how to sell on ebay, for me, even though I have been doing it for three years. I always search ebay in my spare time and get very frustrated because other sellers with less feedback score than mine sell the same items that I do with many more volume and sales. What am I doing wrong? Why won't my bussiness really take off and make me weathy, like it is supposed to do? Other ebay members sell thousands and thousands of dollars worth of merchandise, while my items, mostly, sit untouched gathering dust, can anyone suggest anything to make my sales really jump? thanks!

My Account discussion

Any help would be grateful !!

Pottery, Glass & Porcelain discussion

Feb 8, 2016 6:44:37 PM PT

What is this unusual glass piece ??

iI have to block these type of buyers!  I didn't and now I have someone that

bought a forty dollar item.  They paid and I was about to send it and saw

that they have only one feedback.  They tried to sell a video game and

didn't honor their sale.  It was a video game.  It was sold low and they

didn't respond at all according to their feedback from their buyer.

 

   I looked them up and it's a teenager I found on Facebook.  A male.

The address has a woman's name though.  Not sure if I should

send with tracking of course or cancel the sale altogether.

This is a new one on me.  Thanks for your thoughts!

Selling question

Feb 8, 2016 10:07:30 AM PT

Buyer, 1 Feedback it's negative

I sold a fairly expensive item last night and the buyer (who had just paid) asked me if I could send it to another, nearby address (which I think is probably his work address.)

 

I told him, sorry, no can do, it has to be to the address he has registered at paypal.  I told him I could refund his money, and then he could change it, buy it again, etc....  (No reply from him on that.)

 

Is that the only way (unless I just feel lucky and want to risk losing the $$$ by sending it to the non-confirmed address ?)

 

Or can he change his ship-to address now,  after the sale, thereby allowing me to send it to the new address and still be 'protected'?

Selling discussion

May I have all your sugestion please

 

I have sent an item by priority mail from france to USA and I mention customer should recieve it within 3-7 days. 

 

Today 10 feb 2016 customer open case  not recieve and item so I check again where is the item and I found It was arrived since 26th jan.

 

The status shown as "the parcel could not be delivered. it will be available in the address's post office "

 

I have all evidence document tracking number and it was arrived on time as i was mention and ofcourse my customere were  informed.

 

I am just wondering why customer choose to open case instead of checking the tracking number and go to pick it up at the post office.

After 15 days now an item is no longer can move back plus my paypal account is now "charge back " it was availble to withdrawn couple days ago but i didnt think there will be any probelm so I just leave it in my account.

 

 - anybody can suggest me what should I do next  I already try to contact my customer but no reply back from her ?

-I have all the evidence that I already sent an item.  will I get the money back by any chance?

 

thank you

Shipping & Returns discussion

Hello, so PayPal is holding my funds for some reason and I do not know the reason why.

I've recently sold four items and PayPal is holding the funds. I've even sold a few items last month with no problems and many other items during my time with eBay. I have 100% positive feedback, have had no disputes, and have been a member of eBay for longer then 6 months. My status is above average. Each of the items that PayPal are holding the funds to sold for less then $100.

Payments discussion

Feb 9, 2016 10:33:46 PM PT

PayPal is holding my funds

If a buyer says they did not receive an item but it is scanned as delivered, questions:

 

- Will eBay/PayPal side with you if USPS tracking shows delivered?  or will you be required to refund order? 

- If they leave negative feedback, if this something that will be ignored since item is scanned delivered?

 

I sell on multi channels, each having their own policies for this.  I just ran into my first case here on eBay where the customer said they didnt receive their package and they want a refund.  I have no plans of refunding them if and until eBay steps in and says I need to.  Some channels will automatically close the case in the favor of the seller if item is scanned delivered and deletes any inappropriate feedback related to this.  While another venue I sell on will take the word of the buyer, even though anyone can claim they didnt receive an item, and will force the seller to refund.  Just curious on how it works here....

 

Thanks

Selling question

I am having an 10% discount sale this weekend and someone purchased an item from my store this week. To be fair, I decided to offer the discount to buyer. The buyer has not paid, therefore, I am trying to send an invoice, but I cannot reduce the price. Additionally, I am offering free shipping. Is there a way for me to reduce the amount the buyer pays by $2.00 or 10%?

Thank you for your help.

EnricoSanDiego

Payments question

Feb 9, 2016 10:21:13 AM PT

Pre-Sale Discount

Hi has anyone veer seen a photo like this it is on a copper platenot sure if someone made this way or what???

Antiques discussion

Feb 8, 2016 6:37:18 PM PT

Unusual photo on copper plate

Hi

 

if I don't sell my item..do I have to pay the reserve fee?

Payments question

I have an item that just sold where the eBay shipping calculator undercharged my buyer by $7.30 for USPS Parcel Select!  I correctly entered the box size and weight and did not change them when going to print the shipping label.  My buyer was charged just $10.35 while the actual shipping cost is $17.65.  That is a big undercharge that I now have to eat.  Are others experiencing this problem?

Shipping & Returns question

Feb 8, 2016 8:45:09 AM PT

eBay Undercharged Shipping

Hi all,

 

I have increased my selling limit a few times last year, but I can't get ahold of a live person this time.

Before i'd just go through the prompt to request higher selling limits and talk to a live person. Everytime my limit was increased.

However, I can't seem to get anything other than an automated message telling me how much I can still list. Then proceeding to tell me there isn't a limit or restriction on my account. 

 

Currently I can list 89 more items and almost 19,000 worth of merchandise. I'm not looking to increase the dollar amount just the amount of items I can list.

Has anyone else had a problem with this? I believe the last time I requested a higher selling limit was back in August 2015. I don't recall ever having a problem like this.

Selling discussion

Feb 9, 2016 8:20:49 PM PT

Requesting a higher selling limit

 

 

I am so nitpicky and paranoid over these new Seller Standards that it seems I have done nothing but end up doing everything WRONG and nothing correct. Thus, I am here to ask a question and perhaps have a discussion on it. I currently have a buyer [very kind, repeat buyer] who messaged me earlier in the day stating that an item she purchased was highly loved by her friend. So much so, of course, "would I happen to have another because her friend would like one."

 

Of course I tell her yes (because I do), and then I go to grab the link for the customer. She messages me back and says, yes I already saw that; but this is at a higher prices."

 

My reply:

 

 

  ...  **crickets** .... |   (<------------- cursor currently still blinking in open tab next to this one...).

 

 

I try to be optomistic with buyers and very kind but really? This just seems strange...

 

What do I do/say?

 

 

-- No the item was NOT on sale when she purchased it originally.

-- Yes I increased the price.

-- Buyer currently has pending open spot to leave negative feedback... 0_0

 

 

COST DIFFERENCE: Less than 3 dollars.

 

thoughts? help?

Selling question

I listed an item as a 5 day auction. While the auction was active, I realized that I could have selected a better category for it. I attempted to change the category, but it wouldn't let me, I assume because it was still an active auction.

 

The auction ended today with no bidders and was put in my unsold folder.

 

When I went to relist it manually, it still won't let me change the category.

 

Is this a glitch? I couldn't find any restrictions for relisting.

 

 

Selling question

Feb 9, 2016 1:49:57 PM PT

Changing Category?

Do funds from sales always go to PayPal acct or can they go to seller's bank?

Thanks, Steve

My Account question

Hello All.

 

I do not read Japanese but there is an item I like. So maybe the seller of item 151705932004 can contact me in English? Or is there a methode to make the site in English?

I am interested in this item Seiko S-840A Digital MULTI-tester, Watches, Clocks, With Instructions.

What does it costs and what are the shipping costs to the Netherlands?

 

With kind regards from the Netherlands.

Bidding & Buying question

Feb 8, 2016 5:37:01 PM PT

want to buy item but can not read japanese

Are there customs or taxes on buying from Italy for u.s. customer ?

Bidding & Buying question

Whenever I post an item for bidding, I always stipulate USA Paypal Account only, USA Shipping only.  I have blocked overseas bidders.  Twice in the last week 2 individuals from China have bid on and won 2 items.  (late bids)  Why is this happening??

Selling question

Feb 8, 2016 12:33:48 PM PT

USA Paypal & USA Shipping only

Buyer created account just before purchasing my "buy it now" item.   Search on shipping address shows a school, not a residence.  My listing included accepting returns for a refund.   Buyer did pay right away through paypal.   Even though they paid, I'm still nervous about this transaction.   The item is a film camera body, is it possible the buyer is going to cannabilize the camera for parts and then return for a refund?

Selling question

I have a Robert Jordan "The Great Hunt" book from The Wheels of Time series. 

 

I cannot find another copy like it.  It is a hardcover copy with a gold front and back cover.  The dust jacket has no UPC on the back and no price on the inside of the jacket.  I attached a photo of the inside page where a first edition would state "first edition".  Every first edition I have seen doesn't look like the book I have and have a blue front/back cover.  The lack of price and UPC lead me to believe it might be a promotional copy.

 

I can provide additional photos of the book if anyone might have an idea of what I have.

 

Thank you in advance!

Collectibles & Art discussion

I'm shopping for a adderss label printer that can print each line in a different color. I think there is special thermal paper needed but cant seem to find a peinter or the correct paper. Need help!

Tools & Apps discussion

Hi,

I have multi items with this pattern and I can't fine any info on it. Can someone please help me or tell me where to go? Thank you very much.

My Account question

eBay Business Blog - Learn More
Chat with eBay Staff - Wednesdays 4pm Eastern Time - Learn More
New to eBay? Join the discussion with other eBay members - Learn More
eBay for Business Facebook Page - Learn More
International Shipping Made Easy - Learn More
Part Time eBay Sellers - Join the conversation
Join the Fashion Conversation - Go Now
Join the motors conversation - Go now