eBay Community

THE ANSWER CENTER

The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section

GROUPS

Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!

CHOOSE A GROUP TO VIEW

Marketing image for Groups Section

Announcements

The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now

EBAY COMMUNITY POLICIES

Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile

Welcome!
PEOPLE YOU FOLLOW

Connect with Fellow eBay Community Members!
Register or Sign In Today!

The eBay Community

Good morning, with the damage is this painting undesireable? I didn't mind it myself when I picked it up, liked the subject.I don't have much into it...I don't want to give it away either, worth listing? Or was I TOO forgiving on the damage? V76IMG_6238.JPGIMG_6237.JPGIMG_6235.JPG

Collectibles & Art discussion

Feb 8, 2016 6:43:01 AM PT

painting quality..

Seller says "top one" etched on reverse of this coin, I think they meant "TOP 1". Smiley Very Happy

 

1914D-fake-josephc9324-291679162470-c.jpg

Coins & Paper Money discussion

Feb 7, 2016 6:18:53 AM PT

TOP ONE

thank you for any help you can give me 7 1/2" x 3 1/2"100_9076.JPG100_9077.JPG

Pottery, Glass & Porcelain discussion

Feb 7, 2016 11:00:29 AM PT

Help ID water goblets

hawaii.jpg

 

Volcanos National Park, Hawaii

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Good Morning! If you could take a look at these and rate them best to last in terms of interest, none are marked, the elongated diamond shaped brooch actually has very light yellow/canary stones rather than the clear like the rest, and the rectangular is far, far more showy than the photo picks up, thousands of tiny faceted stones. The (1) large round is 3 1/2"..(2) diamond shape 3 1/2"....(3) smaller round 2"......(4) rectangle 3"....Thank You for looking, V76IMG_6129.JPGIMG_6134.JPGIMG_6144.JPGIMG_6139.JPGIMG_6141.JPGIMG_6136.JPGIMG_6142.JPG

Jewelry & Gemstones Board Group

Feb 7, 2016 9:07:00 AM PT

group of vintage pins, unmarked

I only received the refund of the item but did't receive the refund of delivery fee.

Would anyone sugguest how can I get the refund of the shipping? thanks!1.jpg

Shipping & Returns discussion

Got a minute here at Super Bowl halftime to do some posting.  There are 2 batches of old flashbulbs that I need some advice on.  The first is some loose FP26 bulbs that have purple spots, not blue, not pink - are they still any good?  Next are some boxes of #5 bulbs that have yellowed with age - are they any good?  Thanks for your help!

 

F26 FLASHBULBS.JPG

 

WESTINGHOUSE NO5 FLASHBULBS (3).JPG

 

Selling discussion

Feb 7, 2016 6:51:01 PM PT

Looking for help with old Flashbulbs

I have no description for this, very large, 4"x3". Is this contemporary or deco? V76IMG_6151.JPGIMG_6152.JPGIMG_6153.JPGIMG_6154.JPG

Jewelry & Gemstones Board Group

Feb 7, 2016 10:31:51 AM PT

um...

Great piece, put it away last year, got it back out and the chain has this on it...I tried a gentle wash, didn't budge, tried harder, nada...can this come off, or is this piece toast..'IMG_6243.JPGIMG_6245.JPGIMG_6246.JPGIMG_6247.JPG

Jewelry & Gemstones Board Group

Feb 8, 2016 6:29:40 AM PT

can this Trifari be fixed?

purplevalleyidaho.jpg

 

Somewhere in Idaho.

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

I received this doll for Christmas when I was about 3 years old.  She still has her original shoes, but that's all.  I'm not positive, but I think her original dress was a little sailor dress.  

 

My younger sister played with her too after I "outgrew" her and my sister ended up leaving her at my father's house, where she got stuffed in a closet.  I thought she had been thrown away, so I was very thrilled when I found her again a few years ago.  

 

Her hair was a matted mess when I brought her home.  I stupidly cut it all off and hot glued cheapo hair on her, which is also now a hot mess.  Her eyes are cloudy, one worse than the other, and one of her lids is a tiny bit droopy. I'm thinking about sending her to a doll hospital to have her eyes repaired or replaced and to get a new hairdo (can this hot glued mess be removed without damaging her?).  She also needs a good bath.

 

Anyway, I was just wondering if anyone recognizes her face or might know who made her?  She stands about 35" tall.  I haven't found any marks on her.

 

doll2.JPG 

 

doll1.JPG

Dolls discussion

Feb 7, 2016 9:01:08 PM PT

Can anyone ID this doll?

I have found 2 of these listed on here that are snake skin and look exactly like mine.  They are older and were not marked inside.  Just can't figure out what kind of skin or leather mine is.  Any experts on here care to give it a whirl?

Thanks, CarolynHeart

DSCN9934.JPGDSCN9937.JPGDSCN9943.JPGDSCN9947.JPGIt was well worn inside and apparently loved.

Jewelry & Gemstones Board Group

Feb 8, 2016 10:33:29 AM PT

CoCo Chanel or not?

Found this today and I'm stumpped. I think it is either an award or thank you gift or maybe it was a production piece. there is a date on the back (I think) it says 12-11-929 from ALCOBACA loicas MFB. I looks to be super old.
IT IS HUGE 17" across
I'd be greatful for any info

 

elgin1.JPGelgin3.JPG

Collectibles & Art discussion

IMG_6533.jpgIMG_6534.JPGIMG_6605.JPG

#1  Looks like sodalite, middle eastern and older  What do you think?

IMG_6537.JPGIMG_6541.JPGIMG_6539.JPG

#2  Could I call these cannetille? The mark looks Egyptian or maybe Israeli, what are your opinions?  The cabs look like sleeping beauty turquoise but how do I rule out glass?  I also think these look older....

 

  

IMG_6474.jpgIMG_6471.jpg

#3 Antique?  Australian?  Not marked but it gives me an Austrian vibe but I am not too good at picking that out yet, still learning!!!   The bi-cones feel like glass but I think because of the weight and coldness that they might be crystal   Sadly it's missing the dangle from the centerpiece but I am thinking it's not a deal breaker

IMG_6453.JPGIMG_6455.JPG

#4  Is this a perfume charm?  It smells like perfume and looks like an old, hardened sponge inside  Can anyone date it?  

 

Thanks for all the help  I'm trying to list these for this week's sales   Good luck to everyone else!  

Jewelry & Gemstones Board Group

What is the best way to sell this huge lot of exhaust parts?  I have inventoried all of it. I have over 100 various mufflers. That is just mufflers. Then there is the masssive amount of chrome tips, stacks and turn downs..The hardware goes on and on. Brackets, straps, clamps etc. Everything but tail pipe. I don't know what any of this stuff is called. I bought out an exhaust shop. Well most of what they had anyway. Should I sell it piece by piece? Please tell me there is another way. It's all name brand and all new old stock. It's almost all Imco and they sold out in like 05 so no way to run the part numbers to identify what each piece is or what it fits. Ebay catalog is no help. If I sold all of it as a lot, what would it be worth? And is eBay the right place to list it? The pics are just a small representation. Not all are shown. By far. Any help will be appreciated. If anyone knows of an Imco part # cross reference, that would be Great. Thank you for your time, Dot

IMG_0085.JPG

IMG_0087.JPG

IMG_0146.JPG

IMG_0148.JPG

IMG_0137.JPG

IMG_0134.JPG

IMG_0662.JPG

IMG_0643.JPGIMG_0700.JPG

 

 

IMG_0132.JPG

IMG_0149.JPG

IMG_1051.JPG

IMG_1027.JPGIMG_1053.JPG

IMG_1053.JPGIMG_2337.JPGIMG_2352.JPG

Motors discussion

Feb 7, 2016 1:47:47 PM PT

How do I sell this?

As I am nearing the end of the first round of jewelry, and hop back over to first edition books, I have to switch it up occasionally or I get completely obsessed with one type of item, and make myself, and my family crazy...here is a very attractive, very ornate set, multiple materials, but no mark. Amazing that something this unusual would not have a mark proudly displayed. The meatal backs are I think silver or silverplate, I think it may be a semi-valuable set, but what the heck would you call this mix of medium? IMG_6165.JPGIMG_6170.JPGIMG_6167.JPGIMG_6166.JPGIMG_6169.JPG

Jewelry & Gemstones Board Group

Feb 7, 2016 10:02:18 AM PT

unmarked set, very fancy!

I have a Coca Cola 10k Gold FIlled Zippo Lighter that is engraved with what appears to be George W. Woodruff on the back. Which may mean this was his personal lighter give as a gift. Does anyone have any information about this and whether it is one of a kind. Seems pretty rare to me. Thank you in advance.

 

10kCCFont.jpeg10kCCback.jpeg

 

cc2.JPG

Collectibles & Art discussion

Ive been searching for ages for this knife. its become sort of a quest of mine to find it. A custom knife maker recently has started making a similar product but im only interested in the original. ive searched high and low, auctions, yardsales, ebayand forums alike. Im hoping maybe somebody else could help, provide a company name, model number. anything.

 

 

 

maxresdefault.jpg

Antiques discussion

Feb 6, 2016 10:46:40 PM PT

Need help identifying Vintage butcher knife

20160205_014916.jpg

Collectibles & Art discussion

I just called into your help line and I don't feel confident that the representative got my point.

 
There is a minor problem on the page that I have encountered a number of times.
 
Scenario:
I bid on an item... I am now the high bidder for that item.
I click the link for My eBay which shows me a summary of the auctions I am bidding on.
 
Problem:
The item I just bid on shows outbid.  It shows my high bid and my max bid (if I exceeded the current bid) but it displays in red stating that I am outbid.  Also the summary on the top left shows that I have an auction item where I am outbid.
 
With that, as soon as I reload this page in any way, I am now shown as the high bidder in green.
 
Have fun with your fixing...

Bidding & Buying discussion

Feb 9, 2016 12:09:39 PM PT

Small glitch on the My eBay page

No marks, is this Pandora? What stone is this? Thnx, V76IMG_6239.JPGIMG_6240.JPGIMG_6241.JPG

Jewelry & Gemstones Board Group

Feb 8, 2016 6:24:37 AM PT

Pandora?

IMG_6157.JPGIMG_6158.JPGIMG_6159.JPGIMG_6160.JPGIMG_6162.JPGIMG_6163.JPGIMG_6164.JPGJust a few more, I am probably boring the heck out of you all, sorry, the square pin I think is amythest, very prett purple stones, the green and white is very layered...1-4, left to right, any thoughts of makers and time periods? Thank You, I had no idea this box held so many brooches...IMG_6155.JPGIMG_6156.JPG

Jewelry & Gemstones Board Group

Feb 7, 2016 10:23:17 AM PT

another group of brooches

cardinalswinter.jpg

 

Today's state is Illinois. The state bird is the cardinal.

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Feb 9, 2016 4:53:37 AM PT

New to eBay Daily Chat for Tuesday Feb 9

 

All the does is telle me "something went wrong." It suggests I go to My ebay or ebay home page, which does not good.  I've tried two different credit cards.

 

Sugggestions?

 

ebay error screenshot.png

Payments question

Feb 8, 2016 11:21:33 AM PT

Getting error code 70049 when trying to pay

I have attempted multiple times to upload some new listings and keep getting this error: "Error - A return policy must be specified."

I have opted in to business policies and have seen that this has caused problems for other users - I believe I have everything configured correctly on my upload but I must be missing something. Any assistance would be appreciated! 

 

EbayError.jpg

Tools & Apps discussion

Anyone know the maker of this casserole dish. It looks nicely made thought maybe someone would be familiar with this artist. Thanks for any help. 

 

 

 

 photo 20160208_135226_zpsiineo5gf.jpg photo 20160208_135236_zpsmje1d45i.jpg

Pottery, Glass & Porcelain discussion

Feb 8, 2016 11:56:23 AM PT

Mark on lidded studio casserole dish?

Looking for an ID (could be studio) on this winking Toby face mug.  A fractin over 4" high and no maker's mark that I can find.  ANy info appreciated!

 

-kyal

 

DSCN0290.JPGDSCN0292.JPGDSCN0295.JPG

 

Pottery, Glass & Porcelain discussion

Feb 8, 2016 1:52:02 PM PT

Winking Toby Head Mug Info Request

The stones are speckled light and darker blue, Lapis family? The artisan initals are LP - have searched for the LP and have waded through LP records with no help. Possibe to be Native American? Thoughts and opinions please.

 

IMG_0652.JPGIMG_0651.JPG

 

Jewelry & Gemstones Board Group

Any ID help would be great.  TIA

 

I'm coming up blank & yet it seems so familiar.

 

 

Bird mark.JPG

1486.JPG

 

 

Pottery, Glass & Porcelain discussion

Hi I'm new to D&G brand and not familiar with this label. Anyone know if this is authentic? Thanks$_57 (4).JPG

Fashion discussion

Feb 7, 2016 12:13:04 PM PT

D&G ittierre label

I found this token and was hoping someone can ID where it came from. On the front is says Adam Exchange Good for one drink and on the back is says Brunswick Co. The token is in an octagon shape and measures 1" across. Any help will be appreciated. adams1.jpgadams2.jpg 

Coins & Paper Money discussion

Found this little glazed porcelain figural posy(?) holder over the weekend. 

 

Can you all please help me ID the age, origin and its possible maker? It has an impressed mark on base near the foot rim, but it's illegible.

 

Size approx: 4 in.

 

Thank you!

 

 

UNKNOWN FIGURE 001-001.jpg

 

UNKNOWN FIGURE 002-001.jpg

 

UNKNOWN FIGURE 003-001.jpg

 

 

 

 

 

Pottery, Glass & Porcelain discussion

Feb 8, 2016 6:23:36 AM PT

Porcelain: Help ID Figural Posy(?) Holder.

Hi I am trying to sell a WWII Eight Army Yokohama Bankers Club Chit book . Has anyone got any idea of the value? I want an idea as to how I should price it. It still has 15 One cent chits remaining . I've included some scans.

many thanks for any help

chit1.jpgchit2.jpgchit3.jpgchit4.jpg

Militaria Collectors

Feb 8, 2016 12:23:18 PM PT

WWII eighth army chit book

I have only one of these but it is large (2" x 1.5") 002.JPGand beautiful! Is it a shoe clip?

 

001.JPG

Jewelry & Gemstones Board Group

Feb 9, 2016 3:59:16 PM PT

Help with Clip TYIA

I was wondering if anyone might know who this hat box belongs to. The picture below is from a closed listing, item # 371550271726

 

box.JPG

Dolls discussion

Feb 9, 2016 6:53:25 PM PT

Help with Hat Box

Honiton Lace 46.JPG

Needle Arts & Vintage Textiles discussion

Provenance 3.JPG

Needle Arts & Vintage Textiles discussion

Is USPS down, not available through eBay now?  It's 1:00 am est 2/8 and I need to go to bed!!!

 

I'm trying to ship a package out tonight, and normally after I hit "print shipping label", the screen comes back with the USPS info, I review it and edit if needed, and I go ahead and hit "purchase postage".  Tonight, a Fedex end user license agreement message is popping up, and I can't get around it.  It's blocking the bulk of the page and seems to have prefilled in the weight and package size I set up for USPS. I declined it, as I only ship USPS. When I decline, or if I just X out of the box, I see only this:

 

Carrier:
Change carrier option to FedEx reload the page
USPS selected as a carrier option.Press enter and then tab to change selection.
Service:
[ Compare delivery services ]
 
Please select a shipping service.
 
Please select a shipping service
 
 
Additional Options
Add Signature Confirmation™ Signature confirmation help
 
 
Add insurance (Cost varies based on package value) 
First Class Package International packages cannot be insured.
Print SKU/order number on label
Mailing date

 

 

 

I try to click on USPS but the screen just bring up the FedEx end user license agreement.  Any idea what's up?  I printed OK earlier in the evening.

 

Oh, I did try the USPS site, but it didn't display any online rates, so I didn't pursue.  It may be that I had to click somewhere for online rates, but frankly I'm not used to their changed site and don't want to deal with it just now.

 

Shipping & Returns question

I picked this up a week or so ago and I am going crazy trying to identify it.  It looks familiar to me, like a cartoon or video game character, but I am just unable to recall.   It is made of porcelain by Axia, Spain and stands about 9 1/2" tall. 

 

 

 

Seems to me he was a Professor or Conductor/Maestro, but maybe I'm just going crazy.  Thanks for looking.

Comics discussion

Feb 7, 2016 8:43:45 PM PT

Porcelain figurine help with ID.

Sherbet  2 1/2" x 3", plate 5 1/4"100_9083.JPG100_9084.JPG

Pottery, Glass & Porcelain discussion

hankie 2.JPG

Needle Arts & Vintage Textiles discussion

IMG_6420.JPGIMG_6422.JPG

They almost look like a bunch of grapes from the back but the flowers and leaves don't look like they are grape anything  These are wired, glass beads   Help!  Ty

Jewelry & Gemstones Board Group

Hello,

 

I am having trouble reading this jacket label.  The second word seems to be "Basic" but I can decipher the first word.  Can anyone help me?  It would be greatly appreciated.  Thanks!label 001.JPG

Selling question

Feb 8, 2016 1:55:32 PM PT

Can anyone identify this label?

Hi, I'm living in Iran. How do I register? I'm an exquisite carpets. I would like there to sell a carpet. I need guidance.

This carpet is woven in Tabriz . thankS

 

DVWP13.JPGDVWP16.JPG

Buying & Selling Basics question

Feb 8, 2016 1:58:53 PM PT

help

Would appreciate any help on etching and manufacturer of this goblet.  Thanks.

 

004.JPG

Pottery, Glass & Porcelain discussion

Feb 8, 2016 10:20:00 AM PT

ID Help Glass Etching and Manufacturer

P2020003.JPGP2020010.JPG

Pottery, Glass & Porcelain discussion

000_0002.jpgI have been checking Cambridge & Tiffin-Franciscan so far and haven't had any luck. Does anybody have any ideas? The goblet is 6 5/8" tall. Was leaning toward Cambridge because of the stem. TIA. Judy

Pottery, Glass & Porcelain discussion

Feb 7, 2016 11:59:51 AM PT

ID help please for glass goblets with etch

Hi all, been a while since I posted but I do come in and read everything every few days.

 

I keep thinking I've heard a description or name for these types of necklaces. They are all in parts but I wanted to list a bunch of things for repair and would like to know how to describe these.

 

Hope everyone is doing well and getting lots of sales,

Thanks for any help,

Alex

2015-09-09 057.JPG

Jewelry & Gemstones Board Group

Hi, I have a New York City Bag - DSCN7396.JPGDSCN7397.JPGDSCN7398.JPGBlack - Dimensions are: 8" wide-6.5" tall and 3.5" deep with adjustable strap. I was hoping to find the name for it...it seems authentic. I am including pics. Thanks in advance!

Fashion discussion

Feb 8, 2016 11:55:10 AM PT

Coach Name?

P2020003.JPGCan anyone give me some help in finding the maker or pattern or time period of manufacture of this bowl?  It is P2020001.JPG

Depression/40s-50s-60s Glass

Feb 9, 2016 7:46:57 AM PT

Help identifying 9.25 x 4 bowl

Mark says Sterling, Denmark and a makers mark that is very worn--looks like something B.  Any help would be appreciated.

 

IMG_6058.JPGIMG_6062.JPG

Jewelry & Gemstones Board Group

Feb 9, 2016 7:47:53 PM PT

Danish silversmith mark???

Not much to go on but any help would be appreciated--Mexican? Southwestern? Neither?

IMG_6081.JPGIMG_6084.JPG

Jewelry & Gemstones Board Group

So many different ribbed patterns but so far, none I've found match this bowl. Rolled rim, squared bottom base. 9.5" across the top x 4.5" deep x  2.5" bottom base. Smooth inside, ribbed on outside.   Any thoughts? TIA....

1.JPG2.JPG3.JPG

Depression/40s-50s-60s Glass

Feb 9, 2016 7:07:50 PM PT

Pink Ribbed Bowl Pattern ID?

Hi - i have a pair of cloisonne floral enamel clip on earrings I believe I purchased in the 1980s.  There is a mark on the back (a crown I believe) but no other name or mark.  I could not find anything in trying to research the "crown" except, of course, for Crown Trifari.  Has anyone seen this mark or know who the mark belongs to? 

 

Thanks so much in advance!  Mary

mark1.jpgmark2.jpgmark3.jpg

Antique & Vintage Jewelry by Design

Feb 8, 2016 2:23:06 PM PT

Need Help to Identify Mark on Earrings

I'm back asking for help again.  I've looked at some many patterns I am seeing glass in my sleep!  This yellow, it's a lighter than my amber glass items, is one of a couple that I just can't find the pattern name or maker.  Anyone know this thumbprint style pattern? 1.JPG2.JPGIMG_1017.JPG

Depression/40s-50s-60s Glass

Feb 9, 2016 7:01:27 PM PT

Yellow Chip w Dip Bowl Pattern ID?

Mark says Taxco, Mexico and MB in the center--I looked at the Mexican marks but can't find anything like that--any idea who it is?

 

IMG_6105.JPGIMG_6098.JPG

Jewelry & Gemstones Board Group

Feb 9, 2016 7:49:57 PM PT

One more mystery mark

Looks like a diamond pattern. 12" to top of stopper. 100_9087.JPG100_9089.JPG

Pottery, Glass & Porcelain discussion

Hello,

Thanks for looking at this mark - any help would be great.

Item is a footed fruit bowl with a blue mark which is a turtle inside a ribboned oval.

Reads top to bottom; "american beauty - hand paint - made in japan"

We are assuming "american beauty" is the pattern.

Thanks Again for looking!

Any help with identification would be great!

Regards,

Rob & Tracie

 

Photos below:

SAM_5792.JPG

SAM_5789.JPG

SAM_5791.JPG

SAM_5788.JPG

SAM_5790.JPG

Pottery, Glass & Porcelain discussion

I have a no return policy. Recently I sold a Tiffany diamond necklace that the buyer first claimed didn't look as good in person as it did in the photos. I said I took the photos, they are the exact item and not manipulated in anyway.  I also gave a detailed description of the item. The buyer then said "well, the truth is, it looks fake". I offered to return her money if she got any proof whatsoever that it is fake. Buyer then stated they dont care if its real they just dont like it and are going to get their refund. I have spoken to Ebays "high value resolutioin department" several times and was told that buyer would need to show some kind of proof that the item was fake or SNAD in order to reutrn it. I just spoke to ANother ebay rep who said that NO, everyone else I spoke to at Ebay was either wrong, or the notes they wrote said something different than what they told me. One guy said he would write to buyer stating that if the buyer provided proof the item was fake I would accept a return. NOW ebay is claiming THAT WAS NEVER TOLD TO ME AND NEVER HAPPENED! What????

 

Then the guy basically said if the buyer claims the item looks fake (yet refuses to even get it tested) they can return it. Period. Then the guy also said that if its fake its illegal to send it through the mail back to me. I said, you just contradicted yourself. If ithe buyer beleives it is fake how can they legally return it to me? The buyer is obviously lying and changed their story so many times as to why they should get to return an item that is authentic and accurately described just by saying "it looks fake to me but I wont attempt to prove it". I know the item is real and the buyer has already left me neg. feedback stating that it is fake.

 

The NO RETURN POLICY means NOTHING. Ebay will always side with the buyer even if it obvious the buyer will say anything to get a return. This is not fair to small sellers like myself. Ebay has frozen over $1000 in my paypal account until this is resolved and any way you slive it, Ebay is going to allow the buyer to return the item because she lied.

 

Am I the only one that thinks this is crazy?

 

Selling discussion

By the time I pay EB fees and PP fees I have barely made a profit Smiley Sad Any one else feel this way ?

Selling discussion

Feb 8, 2016 5:17:21 PM PT

I can't sell items

So I need help.

 

I got on all my items return policy.

Basicly at the moment I am selling antivirus keys. My problem is that buyer requested return which was automaticly approved and he said that he bought key for 1 year but his antivirus expires on 19.9.2016. while he sent attachement where you can cleary see that key expires on 19.9.2017. which is more than 1 year and half. 

 

What should I do, can someone get some advice or anything. Pictures will be in attachments.

 

Kind Regards,

Borna

Selling discussion

I recently sold a pair of  Nike  foe a vey low price. To day I received an email from the buyer that the sneakers arrived and they like them and want to keep them, but want a partial refund because they are not leather as my description stated.

 

the first line in the description states they are a combination of leather, mesh and synergic upper. This buyer has tons of feedback and I'm guessing knows want they are doing.

 

how should I handle this. I know they will open a case and give me a negative.

 

BYW the description is as per Nike.

Selling discussion

Fascinating. I had a seller in 2009 that left me bad feedback after the postal service lost his two items and we gave him a full refund. We were able to show through tracking that the item was shipped and then just quit showing up. Here's the fascinating thing. Even though we blocked him, he was able to purchase from us again! Just got off the phone with eBay and they see he was blocked, see his old feedback and acknowledged the 'glitch'. The helpful eBay staff said they would call me back when they figure out a way to cancel the transaction and it not be a cancel that I requested and held against my stats. Fortunately my eBay software shows return buyers and notes on them. The photo of feedback below FORTUNATELY is not feedback he left for me, bust shows the negative-happy the buyer is! Now just waiting on the call back from eBay as to their solution.

Selling discussion

Feb 9, 2016 1:40:23 PM PT

Blocked and Still Able to Purchase?!

 

I have been an eBay member since 2006. In my decade of selling/buying on eBay and using PayPal I've not had a single negative or even neutral feedback. 

 

Recently I sold again on eBay for the first time in a while, I was shocked to see eBay gouge me for more than 10% of my profit, then on top of that PayPal took another 10%!

 

There were always fees for these services, but they have shot through the roof.

 

Despite my perfect 10 year history with ebay over almost 100 transactions, my funds are being withheld for 21 days while I "establish a successful selling history with eBay".

 

If you're a large scale business entity buying in bulk from some 3rd world country, then flipping it on ebay marked up by 200% or more you can still turn a profit, I'm sure. But for normal everyday honest/ethical small scale sellers, getting at least 20% skimmed off the top of your final sale price is just absurdly unsustainable.

 

It's possible I'll buy from eBay sellers again, but I just sold my last item unless something changes drastically.

Selling discussion

Also.. could you identify me this label? who does put this label that is in the picture?

I live in Israel, could it be inside my country?

Shipping & Returns discussion

I received an email from ebay stating that I could list 5 items for free. So I did. One item sold and all was well, no fees or additional charges. The second and only other item I listed at the same time, finally sold about a month and a half after it was listed and what do you know, this time I am being charged for selling the item.

Both listings were under the same promotion but I am now being charged for the second listing.

I contacted eBay and they wanted to know what free listing promo, because they have no record of the promo I meantioned. When I informed them that the first item I listed under the promotion had no addition fees, they again asked, What other listing "We only see you have sold one item on eBay".

 

So my question is, how did I receive money for and ship an item to an eBay buyer if I never listed it on eBay?

 

Personally I think they deleted all the activity on my account so they wouldn't have to honer the promo that I activated, and never told me that I was now going to be charged for my active listing, cause I would have removed it if that was the case.

 

Anyone else run into this Scam from eBay before?

Selling discussion

Feb 6, 2016 10:48:35 PM PT

December 2015 list 5 free items

I had someone send me a message about if he won the auction could I send it to a different address. I told him that I would have to contact Ebay first to make sure that was ok. If I do this for this customer is that against Ebay's policies? Thanks Ann

Selling discussion

Feb 7, 2016 6:51:23 PM PT

Sending to a different address

When buyers buy multiple items and pays with multiple guest accounts, often times they are uniquely different accounts so their user ID doesn't match. I combine those items for shipping because their shipping address is an exact match. But ebay's sytem will not allow me to use the same tracking for different user IDs, thus giving me a shipping defect for "not uploading tracking" for the additional items purchased.

 

I've complained to ebay about this but they admit it to be a loop hole and unable to do anything about it. My question is once this becomes an issue regarding return or case, will ebay force refund them out immediately because technically the additional item never had tracking with it to being with?

Selling discussion

Feb 8, 2016 11:31:33 AM PT

Buyer pays with different guest accounts

Can anyone tell me how to find a seller using their ebay username? I've tried the advanced search, then filtered by "find a member/seller, etc..."  I've even searched via the sellers email address, and although ebay admits that the seller is indeed on the site, it won't give me ANY information because I haven't bought from this seller before. DUH!!!  How can I buy from a Seller that I can't find???  Help!

Tools & Apps question

Feb 8, 2016 2:03:11 PM PT

How to find a seller by username

I've got some calculated shipping items where the buyer paid $8.10 (actual cost) but Ebay's Bulk Shipping tool is quoting me a whopping $12.03.  Every single shipping price is jacked up.  Does this have to do with the First Class $.06 debacle?  

Shipping & Returns discussion

I have been selling on ebay for about 2 1/2 months.  I am having some success and learning alot.  I want to be here for the long haul.  Looking at this as a supplement to retirement income.  

 

At what point should I be looking at starting a store?  What are the advantages and disadvantages of having a store?

 

Also, if I opt for the year payment of the lowest level and decide within that same year to go for a higher level is the amount that I paid for the year applied to the cost of a higher level store?

 

Thanks.  The learning continues.

 

Annette 

Selling discussion

Feb 7, 2016 11:14:00 AM PT

store subscription

I went to print a label and low and behold! It's now 2.54$ for 3oz and under.

 

*checks watch*  Only took a couple of weeks!

 

Horray!  

 

I didn't see anything here about this, but if there was....sorry for the double post! I'm just so excited.

Shipping & Returns discussion

Feb 8, 2016 6:53:44 AM PT

eBay fixed it! 3oz now 2.54!

Hi all,

Please advise. I contacted a seller about her "Buy it now listing" and when she responded, I said "great, I'll buy it now'. I hit the button, seconds later, it stated ' listed ended'. I refreshed and then saw on the listing under the item ' Get to know the buyer w/my info , city, etc. I had to run and was happy.

Upon my return 2 hrs later, the seller said someone else had purchased it minutes after me. I even mentioned to her then that I was in such a hurry when I bought it that I thought I had seen my info as the buyer. She just said sorry, the buyer was Elizabeth not Evelyn.

Today as I was reviewing my Sent box, I found the email with the picture of the listing with me as the buyer.

 

I contacted the seller and politely followed up with the preceding info.

What are the buyers' options in such a situation? 

 

I would appreciate your input.

Bidding & Buying question

Feb 6, 2016 5:56:25 PM PT

Seller yanking "buy it now" listing ?

 

Hi Fellow eBayers,

 

My grandfather, the late R.G. Smith, is counted among the greatest aviation artists in the history of aviation. I don't mean to brag, it is the truth.  While I would love to keep all of his artwork, we have decided to sell a few originals (although we will stick mostly to selling prints).

 

I know it sounds cliche, but it's almost time to send our daughter to college.

 

To that end, I would appreciate input on the value of an original watercolor by a renowned artist. Also, what are these planes? What do you think is being depicted in this painting.  Any suggestions on how to position the listing to prospective buyers?

 

I appreciate you thoughts and time,

 

Kristy

 

 

Collectibles & Art discussion

Feb 8, 2016 4:35:52 PM PT

Original Art ~Early Aviation

Opened an unpaid item case. I have waited 4 days with no response. So... do I just close the case and, am I now able to relist the item? So, my question is, what is my next available step in the process?

Selling discussion

Feb 7, 2016 8:01:06 AM PT

Unpaid item case...now what?

I just sold my old video card yesterday and the guy didn't pay yet so I've been waiting to ship it. Now today Ebay sent me an email saying he is no longer registered on Ebay and he is a suspicious buyer. They cancelled his bids on my auction and said any associated fees have been credited back to my account.

 

So my question is: can I go ahead and do a second chance offer to the second highest bidder? Even though my auction is still showing in my sold items category. It says I'm still awaiting payment from that guy. So does Ebay need to close this case or something like that? Or should I just go on with the second chance offer and consider this matter settled?

Selling discussion

Feb 9, 2016 12:10:06 PM PT

Buyer no longer registered on Ebay

My listings have been canceled due to listing violation. I've got a message in which I'm told the listings have been removed and selling limits have been placed on my account. There's no explanation for these listing violations and I have no idea what have I done wrong. Any advice?

Selling question

First of all apologies for my english as it's not my native language.

To make the long story short.

About two months ago a buyer from US ordered a pair of boots from me (I am located in Poland). I've shipped them as normal (I often ship to US and never had a negative comment), but for reasons that were beyond my power the package was stuck unusually long in transit. The buyer was understandably upset as he needed the boots before Christmas. When he realised it wouldn't happen he petitioned Ebay to have his money refunded. Even though I did provide a tracking number, Ebay ruled in his favour and his payment was taken from my PayPal account. A couple of days later I got a notification that the package has finally arrived in US. I contacted the buyer and asked him kindly that since he opted out of the transaction, not to pick up the package so that USPS would ship it back to me. He agreed and told me he wouldn't pick it up.

The package arrived at his local postal office on January 2nd. When I typed the tracking number into USPS site it said that if nobody would pick up the package until February 2nd, then it would be returned to sender. So I waited. Today I've checked the tracking number again out of curiosity and saw that on February 4th the status of the package was changed to DELIVERED with the buyer's city tagged as place of destination. My first thought of course was that the guy has swindled me and took the boots at the last moment. But then I looked at the date again and noticed that the packaged was marked as "delivered" on February 4th, which is two days after it was supposed to be shipped back to me. 

So now I am willing to give the guy a benefit of the doubt. Obviously I am going to contact him, but first I wanted to ask some Americans here more familiar with USPS, would he be even able to pick it up after a month has passed? Or is it possible that it's just some mix up and "delivered" is just a unfortunate status shortcut for "returned to sender"?

Any help would be appreciated.

Shipping & Returns discussion

 

Say you sold an expensive item, ~$1500.00, say. 

Ebay doesn't let you insure an item for more than $1000.00, so you decide to ship from the post office, forgoing your online shipping discount, in order to get that extra $500 of insurance.

 

But you send your significant other to the post office.

You know this is a stupid idea, but you give him a list, and you tell him to read that list, verbatim, to the post office person.

 

Your list says:

 

-The address is printed on the package. Make sure postal worker enters address into the system perfectly.

-Insure for $1500.00

-Purchase Signature Confirmation

-Save all receipts

-Send me photos of the receipts

 

Significant other comes home without signature confirmation, because postal worker tells him he doesn't need it, because insured mail requires a signature anyway.

 

BUT, that's NOT "signature confirmation"... it's not the kind of thing that you can prove online.

 

 

So, let's say the buyer receives and (someone) signs for the item, but then claims via either ebay or paypal that in fact they did not receive the item. Is there any protection?

 

1. Paypal: No. Paypal requires the kind of signature confirmation that can be tracked online... and the "signature service" that comes with usps insurance does not meet this requirement.

 

2. Ebay?

 

3. USPS itself? Presumably usps isn't going ot cover the cost of a "stolen" item that was signed for.

 

Is this a situation where you could be out the item and have to refund the buyer the $1500? Is there any protection?

 

 

Shipping & Returns discussion

Feb 8, 2016 6:47:46 PM PT

Hypothetical Seller Protection Scenario

I use the "Click URL" option for my Commission Junction advertisers a lot. I like them because I can use them as text links in blog content, emails and eBooks of mine.

However, there doesn't appear to be that option with EPN, only javascript/HTML code. That's fine for placing in my blog as code but no good for using as text links (by that I mean highlighted text that a reader would click on to go to the relevant URL).

I am aware of the EPN policy on transparency and my text links are always clearly flagged as  linked to the target site. I am also aware that I need "special permission" to use links in emails.

But the question remains, why no tool to generate "Click URL"? Or, have I missed something?

Cheers!

PS I did miss something! I found out how to do it by right clicking on the preview and copy and paste the link.

 

Tools & Apps question

Hi,

 

12 hours trying to find a similar one to asertain it's value

Google images

Ebay

Etsy

Auction houses

 

Keywords: Antique, brass, cauldron, french, flies, laguiole, france

Nothing came up

 

solid brass. or perhaps bronze?

1181 grams
2.60 pounds
41.65 Ounce

 

Has flies, beetles and a lizard on the cover.

I do know that the fly symbol on knifes is known in france as a laguiole knife (laguiole is a place in France).

And the beetles and lizard are another clue that can help.

Perhaps it is very very old.

 

 

Selling question

Is there any way to tell from a listing if the buyer is going to be charged a "foreign transaction fee".   I thought if the listing was shown in US dollars that there would be no transaction fees.  That is apparently not true because a transction fee showed up on my credit card statement even though the listing was in US dollars from a Hong Kong sellar..

 

 

Payments question

Feb 7, 2016 10:54:34 AM PT

Indication of Foreign Tranaction Fee?

 

 

I am so nitpicky and paranoid over these new Seller Standards that it seems I have done nothing but end up doing everything WRONG and nothing correct. Thus, I am here to ask a question and perhaps have a discussion on it. I currently have a buyer [very kind, repeat buyer] who messaged me earlier in the day stating that an item she purchased was highly loved by her friend. So much so, of course, "would I happen to have another because her friend would like one."

 

Of course I tell her yes (because I do), and then I go to grab the link for the customer. She messages me back and says, yes I already saw that; but this is at a higher prices."

 

My reply:

 

 

  ...  **crickets** .... |   (<------------- cursor currently still blinking in open tab next to this one...).

 

 

I try to be optomistic with buyers and very kind but really? This just seems strange...

 

What do I do/say?

 

 

-- No the item was NOT on sale when she purchased it originally.

-- Yes I increased the price.

-- Buyer currently has pending open spot to leave negative feedback... 0_0

 

 

COST DIFFERENCE: Less than 3 dollars.

 

thoughts? help?

Selling question

Hello.

 

I'd like to know the best way to issue a refund. I shipped some books via Media Mail. The only confirmation the tracking number shows is that it left Phoenix on 1/12. It hasn't arrived at the post office in La Honda, CA. I've visited my post office twice and once I was told that it was opened for inspection on 1/26 in California. Last week I was told to check with the PO in La Honda. I called La Honda and the buyer has been stopping by, it hasn't arrived there.

 

I did purchase insurance through ebay. I cannot file a claim until 2/11.  

 

What is the best way for me to issue a refund to the buyer to cover myself. I will file a claim with ebay on 2/11.

 

Thanks for any guidance!

Shipping & Returns question

Hi,

 

I sold a guitar and I went to print the shipping label like I have before by hitting the blue print shipping label button and it keeps going to paypal and to UPS.  I dont have a UPS account and I stated USPS shipping on my description. 

 

I really want to get the item to the mail to the buyer today on my luch break but I do not know how to make it go to the ebay shipping page like usual.

 

The weird thing is the other two items I sold I can go to the right page for printing the label.

 

Can some one tell me what I did wrong with the guitar and how to fix it?

 

Thank you so much,

Shipping & Returns question

Feb 8, 2016 8:38:17 AM PT

Shipping label not printing right

I have an item that just sold where the eBay shipping calculator undercharged my buyer by $7.30 for USPS Parcel Select!  I correctly entered the box size and weight and did not change them when going to print the shipping label.  My buyer was charged just $10.35 while the actual shipping cost is $17.65.  That is a big undercharge that I now have to eat.  Are others experiencing this problem?

Shipping & Returns question

Feb 8, 2016 8:45:09 AM PT

eBay Undercharged Shipping

Buyer messaged me after payment: "I noted the Poster is being sent to my primary address. This is incorrect as it is a gift for a friend and is to go to:

(he posted address here)

Additionally, if it can be sent to arrive on the 12th of February that would be great."

 

As you can see, as if that weren't enough, he asked for the item to arrive on a certain date.  What can I respond about both requests?  I can't control the date of arrival but I can ballpark it because I'm doing Priority anyway.  And can he change the shipping address after the fact?  If I change it manually I lose my seller protection.

Shipping & Returns question

If a buyer says they did not receive an item but it is scanned as delivered, questions:

 

- Will eBay/PayPal side with you if USPS tracking shows delivered?  or will you be required to refund order? 

- If they leave negative feedback, if this something that will be ignored since item is scanned delivered?

 

I sell on multi channels, each having their own policies for this.  I just ran into my first case here on eBay where the customer said they didnt receive their package and they want a refund.  I have no plans of refunding them if and until eBay steps in and says I need to.  Some channels will automatically close the case in the favor of the seller if item is scanned delivered and deletes any inappropriate feedback related to this.  While another venue I sell on will take the word of the buyer, even though anyone can claim they didnt receive an item, and will force the seller to refund.  Just curious on how it works here....

 

Thanks

Selling question

I need information regarding this brass Phamacist measuring spoon.  The spoon measures 1" x 1-3/4", the handle measures 2-1/4" long.  The words "Spohn & Walter's" might have been a drug store.  The word "Edelweiss" in under the words Spohn & Walters.  On the underside are two "legs" that support the spoon.  Any idea about it and it's value?

Collectibles & Art discussion

Feb 9, 2016 10:51:27 AM PT

Pharmacist Brass Measuring Spoon

This is a Libbey shot glass with the script L and the number 28.

It is 3 inches tall and has a 2 1/8 diameter across the top.

It weighs 8.5 ounces.

It holds 2 ounces to the rim.

 

Questions?

Is it modern or vintage?

If it holds 2 ounces to the rim, is that the capacity or is the capacity smaller?

Where can I find info on this glass such as value?

 

Thank you so much!

Selling question

Feb 9, 2016 4:49:34 PM PT

Libbey Shot Glass Vintage or Modern?

Hello... Yesterday, 8 february 2016, at 08.54 AM, clock of Moldova, I paid for something but I don't know for what. I dont received any emails about this... What's happens? I know is not so much but I need to know for what I paid 1$? . Thank you an advance. 

Payments discussion

I sold a fairly expensive item last night and the buyer (who had just paid) asked me if I could send it to another, nearby address (which I think is probably his work address.)

 

I told him, sorry, no can do, it has to be to the address he has registered at paypal.  I told him I could refund his money, and then he could change it, buy it again, etc....  (No reply from him on that.)

 

Is that the only way (unless I just feel lucky and want to risk losing the $$$ by sending it to the non-confirmed address ?)

 

Or can he change his ship-to address now,  after the sale, thereby allowing me to send it to the new address and still be 'protected'?

Selling discussion

hi
i bought an item and i didn't receive it in the given estimated date, so i asked the seller for a refund, and he sent me full refund.
but after 10 days i received the item

what should i do ?
do i need to send the money back to him ?
or keep the money for myself because i didn't receive my item in the right time ?

Shipping & Returns question

We have a buyer who has requested a refund and opened a case concerning a CB radio.  The item description explained the unknown condition as follows:

 

"This is from an estate of a person who was very involved with electronics and radio communications. This is right from his bench/desk that most of his equipment was used on. Please check our other listings for other equipment. We have not attempted to test any of it since we are not knowlegable in this area. I am not sure what some of the items even do. Everything is sold AS IS condition unknown. So far, if you look at our recent feedback, other electronic items from this estate have made our customers happy but this stuff is untested and AS IS. Please see all pictures. Larger pictures are at bottom of listing."

 

Buyer claims the item has a broken circuit board and we knew it.  We, of course did not because we never test, try or open up an item we know nothing about.  These circuit boards are inside the radio and one would need to open it up to look. 

 

Is this worth the argument or should we do the refund?  First one of these cases in about 17-18 years of Ebay selling from estates.  Thanks for your opinions.

Shipping & Returns question

Feb 9, 2016 3:45:45 AM PT

Buyer Request For Refund

Thank you for any information you can provide. What it is, era, maker, etc.

 

Possibly victorian era. The top "finial-type knob" and plate are made of metal. Probably tin because the piece is very lightweight. The metal is a brass color with very ornate with flowers and scrolls. The knob has what looks like a "crest" design on both sides. The 
plate" is attached with two very small tack nails; one on each end.

 

Peeking out from under the tin plate (at each end) is what looks like very old fragile doscolored paper.

 

The base is made out of wood.

 

My best guess is a lid of some kind but the wood is larger than the tin plate so a lid may be ruled out.

 

Any ideas?

 

Thanks for looking!

Antiques discussion

Feb 8, 2016 3:27:06 PM PT

Please Help ID Victorian? Piece

hello, i would like to appeal for my refund and was told that i have to fax in the appeal. But i do not have a fax machine, is there an email that i can send to.

 

 

 

Thank you

 

 

Shipping & Returns question

Feb 7, 2016 10:31:07 PM PT

appeal department email?

why is there a feedback section at all? limited to 80 characters is less than twitter which doesn't say much.  what I want to post about a buying experience will take more than 80 characters!

Product Discussions discussion

Feb 7, 2016 10:02:42 AM PT

80 character feedback is less than a tweet!

i purchased an item with free shipping,when it came today,the postman made me pay for the shipping,the seller only paid 45 cents on it,i had to py the rest,what can be done?

Shipping & Returns question

Do funds from sales always go to PayPal acct or can they go to seller's bank?

Thanks, Steve

My Account question

Very large bowl looks hand made, style attributed to Native American or Mexican. It is heavy and about 12.5 inch diameter. Help me please.

Collectibles & Art discussion

Feb 6, 2016 10:05:29 PM PT

This Native Pottery Bowl is a Mystery?

I just sold my first item on ebay. The buyer received the ring last weeek and said she was very happy. After wearing it for a couple of days she now says a stone fell out. She wants me to fix it or give her a refund. It was sold as not returnable. If the stone is lost, how can I fix it? She would have had to bang the ring pretty hard for this to happen.

What should I do?

 

Thanks for your help

 

rical512012

Selling question

Feb 9, 2016 7:55:18 PM PT

Buyer claims she lost stone from ring

Hi all,

 

I have increased my selling limit a few times last year, but I can't get ahold of a live person this time.

Before i'd just go through the prompt to request higher selling limits and talk to a live person. Everytime my limit was increased.

However, I can't seem to get anything other than an automated message telling me how much I can still list. Then proceeding to tell me there isn't a limit or restriction on my account. 

 

Currently I can list 89 more items and almost 19,000 worth of merchandise. I'm not looking to increase the dollar amount just the amount of items I can list.

Has anyone else had a problem with this? I believe the last time I requested a higher selling limit was back in August 2015. I don't recall ever having a problem like this.

Selling discussion

Feb 9, 2016 8:20:49 PM PT

Requesting a higher selling limit

2001 Jeep Wrangler 60,000 something miles asking $2,500 said she's in the military and she's being sent to Afghanistan soon and needs it gone by February 25th. She says, "The jeep is already at our Logistic Department in Fort Robinson, NE. It is ready for delivery. Like I already said, the delivery process will be managed by me. I think I can have it there at your home address within 2-3 working days. It will come with a clear title and reg. I am a member of the eBay buyer protection program and using this service you will get a 7 days testing period after delivery. During that 7 days testing period I will not be getting any money. I need to know if you are interested so I can ask eBay to send you the details on this deal. So let me know if you would like to register the transaction and start the process asap! If so, I will need your full name, full shipping address along with your home/cell # so we can get the ball rolling."
I'm assuming this is a scam. What do you think?

Motors discussion

Feb 9, 2016 2:03:31 PM PT

Vehicle scam 2001 Jeep Wrangler