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Is this a trick question from ebay?


If I click no or I don't know, will they do something to me?


Also, what happens if I click the box that says "I am having more success selling through other channels..."?


I don't know...I just have an urge to click it as they've done nothing but frustrate me to no end.


Does anyone at ebay even look at these ebay surveys?



Selling discussion

Nov 24, 2015 1:16:14 PM PT

Trick question?

this is probably the 4rth time i have found a piece of glass made by this maker.

all the other pieces were also miniature (3 vases) but not as tiny.

it is the same signature and it is not that old. this one is dated 1990...

the sig will not show in pics.

and of course i have never been able to make out the sig.

i sold all the other vases for decent money for what i remember.

so this time i decided to post pics here hoping for a maker's id.

the bottle is about 1"+ tall (tiny).

the finish is iridescent.


the last letters could be RY... the beginning might be St (for Saint?)....






Pottery, Glass & Porcelain discussion

Hello - I was hoping someone could help me with the pattern on this punch bowl. It has 3 mold lines - not sure if that info is needed. Thank you in advance.





Pottery, Glass & Porcelain discussion

Nov 22, 2015 8:55:44 AM PT

EAPG Punch Bowl - Help Please

Well, It looks like someone thought I could be scammed. I sold this cluster for $105, and before the day was over, another user came up with the sold listing and said, "I really want this cluster, what would it take for you to sell it to me?" I actually went digging because I like to keep a few on hand in case of an issue. The one I sold had 119k miles on it, but found an identical on with 116k miles on it. I took pictures and said, "Sorry but the one in this listing has been sold and is being shipped. I have this one which I will let you have for the same price. Let me know if that works and I will set up a private sale." I got no response. Then days later I get a return request. Says, Item doesn't fix, mechanic said too much trouble to install. BIG RED FLAG! It is held in by two T20 torks screws and all 3-Series BMW Cluster have the same connectors, they were cosmetically altered in looks as time goes by, so I knew this was incorrect about it not fitting. I accepted the return and videoed opening the box. To my non-surprise the cluster I got back is not the cluster I sent him. \


The one sent:


Cluster sold and sent



The one returned:

The one returned


One can clearly see that the rev limit (The RED line on the Tacomitor) runs starting half way between 6 and 7, where the one I got back started on 6 and ran to 7. So this is what I have done so far...


I messaged the buyer with the following message.

"I video taped this return. This is not the cluster we sent you. You have one chance to make this right and send the correct cluster back, or I am going to the post office and file mail fraud charges against you which holds a penalty of 20 years in prison. This could have been just a mistake, but don't take me for a fool."


I almost immediately get the following responce...

"The car is at the shop still I don't know what the mechanic did but if he send the wrong one back I have no issue sending the correct one. Sorry I am not aware of what's going on. But we can swap them soon as I ask. Them what's up"

My reply was this:

"I take that this was a mistake. Just so you know what I am talking about, all you have to do is look at the red markings on the revolution limits to see the difference." and sent the two photos for his reference.


I will keep you all posted as this continues. I think this will get resolved without any further ado.



Selling discussion

Nov 22, 2015 1:39:50 PM PT

Someone thinks I can be scammed...

30-Day Summary
Total bids: 9103
Items bid on: 7303
Bid activity (%) with this seller: 99% Help
Bid retractions: 7
Bid retractions (6 months): 81

Selling discussion

ipad 005.JPGipad 009.JPG035.JPG

Fashion discussion

Nov 22, 2015 12:47:28 PM PT

authenticate a Louis V



Good morning everyone.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

ceramic shot glass? Why the spoon? Any ideas?






Selling discussion


I just wanted to double check and make sure that this Gucci bag is authentic.

Also are the insets alligator or crocodile.

Any help is appreciated.

Thanks ~ Walter






Fashion discussion

Nov 22, 2015 8:12:31 PM PT

Help with a Gucci Leather & Croc Handbag

I have tried every KW I can think of for this sweater and nothing seems to come up in a eBay search.

Any help would be great

Sweater is by Toms for Target

Thanks Vanessa


Fashion discussion

I have these three sterling bracelets and I do not know how to describe them. I don't think they count as cuffs?



Jewelry & Gemstones Board Group

Nov 23, 2015 9:13:55 AM PT

How to describe these sterling bracelets



Pacific Grove California


Good morning everyone



New to eBay Chit Chat & More ~ EVERYONE WELCOME!


Anyone know whodunnit?



Jewelry & Gemstones Board Group

My 95 years old aunt says it's gold plated, and it was worth $5000 about 20 years ago.

Any info will be greatly appreciated,









Antiques discussion

image.jpegCan anyone tell me how to describe this and what it is. Also can you translate the writing?

Pottery, Glass & Porcelain discussion

Nov 22, 2015 6:14:32 PM PT

What is this?

I bought this sword at the flea market this past weekend. Seller said it's German and about 150 years old. Just hoping someone can decipher the markings for me and tell me more about the sword. It is fairly short measuring just about 24 inches long from top of sword to bottom of scabbard.

Thanks for any insight you can provide...

Collectibles & Art discussion

Nov 22, 2015 7:34:10 PM PT

Help ID markings on old german sword



Good morning everyone.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

This is the first time I've been presented with this problem for antique paperweight glass eyes.  The eyes were loose inside the head (but still in the plaster).  I worked with them to get them in place, and noticed this white film.  I thought maybe the eyes were cracked or broken, but they aren't.  I used cleaner to remove it.  The eyes stay clear for about 10 seconds, then this white film reappears every time.  Does anyone know what this is?  Is there a way to repair them or will they have to be replaced?  Also, anyone recognize the mold or maker?  It's a belton type with solid some and stringing holes in the head.  Only marked with a "0".  Found her with a box lot of antique doll heads. :-)  Thanks so much for any help!  Fog.Eyes.CMSonnenberg.jpg

Dolls discussion

this is ceramic but where is it from


Jewelry & Gemstones Board Group

Hi there again. I have this piece that I think is from the Victorian era but i'm not 100 percent sure. Both locket and chain is unmarked, locket looks like it could be sterling silver and chain looks more like a silver metal although neither has been tested (just got them yesterday).


Tried searching for comparables on locket design pattern online but had no luck.  Because items are unmarked I tend sometimes to freak out not knowing anything about them and really don't want to assume what I think they are.



Any additional information will be Greatly Appreciated and Thanks as Always......










Jewelry & Gemstones discussion


To voice your opinion on the 2016 changes, and late shipping measurements, go to your seller dashboard and click the "tell us what you think" button at the top of the pop up preview page.


It will look like this.....



Selling discussion

Nov 24, 2015 8:39:39 AM PT

Ebay late shipping survey

Ja fick medelande från ebay 


Hej rudolf5092,
Vi skriver för att meddela dig om att vi har tagit bort ett objekt som du vann nyligen:
121818219674 - Mini Smart Själv Balancing Electric enhjuling Scooter balans 2 hjul Hover Board

Eftersom du redan har betalat för varan, behöver du inte göra något annat. Om ditt objekt inte har kommit ännu, bör det kommer snart. Om den inte gör det, då kommer du vill öppna ett ärende i vår resolution Center. Du kan lära dig hur man gör detta, plus hitta tidslinjer för att öppna fall på:

Mini Smart Själv Balancing Elektrisk enhjuling sparkcykel balans två hjul hover Board
Beräknad leverans: ons December två - Tue. 22 december
Linjetrafik: Standard Int'l Shipping
Artikelnummer: 121818219674
Transaktions ID: 1555502301002

Varför det fick jag??







 Ska jag inte får detta som jag köpte, ???

Hälsning  Rudolf 

Bidding & Buying question

Hello i need help with the artist and date of this karhula glass decanter. Any help will be appreciated. 1122151217.jpg1122151217.jpg

Antiques and Research

Nov 23, 2015 12:11:16 AM PT

Karhula art glass age

Hi eveyone,


Can you all please help?


Below is an unmarked, but tested silver and gold sword or dagger hilt.


Any thoughts on the possible age, origin and type? -----> 18th/19th century U.S. Officer's???


Size approx: 5-1/4 x 1-3/4 in. Weight approx: 7+ oz. 


Thank you!









Militaria Collectors

Nov 24, 2015 9:15:21 AM PT

18th/19th C. Sword or Dagger Hilt?

I could use some help to date a Fire King ivory cake pan.  The mark is Fire King in script

and beneath is oven ware in block letters.  No other marks.  Thanks for any help!

I did try to do this myself but no guide I have found mentions this particular mark.SANY2909.JPG

Pottery, Glass & Porcelain discussion

Nov 22, 2015 12:52:45 PM PT

Help dating a Fire King mark

It has been 20-30 days since i raised a claim on ebay asking for refund or a replacement . Atfirst ebay did not reply so I contacted the seller and he asked me to ship the product back to him which i did and later when I called him up to ask what had happened about the item he told me to upload the shipping details on ebay which i did on the same night.

After 2 days of waiting for the response from the seller which he never did , I contacted him and told him that I want the replacement and I also told him i would be giving a negative feedback against him , then he threatened me and told that he will not ship the product until i giv him a positive feedback. 

I did inform this to ebay but no action was taken against him. Ebay has become useless and I think they dont have any authority over the seller so they are just emailing him and the seller never even checks his emails that is what i came to know after i mailed him about 15-20 times. Proof of caseProof of shipment

Shipping & Returns question

Can anyone help me identify the maker of this china shaving mug?  It is marked "Made in Germany" and it appears that the painter initialed the mark with a gold cursive L.   It's funny to me - the decorative paint does not go along the back of the mug, but stops abruptly at the halfway point - I've never seen that!  


Thanks so much!



Pottery, Glass & Porcelain discussion

Anyone know the facemold on this My Twinn doll. Neck is 1996, body is tagged 2011. TIA~




 photo 112415 my twinn 001_zpsmejbvuki.jpg photo 112415 my twinn 002_zpsrhsotdv2.jpg

Dolls discussion

Nov 24, 2015 5:16:50 PM PT

My Twinn Doll Facemold ID?

Here is the answer from ebay :



eBay eBay sent this message to (electronix001).
Your registered name is included to show this message originated from eBay. Learn more.
We were unable to refund you for your item  

Hi electronix001,


We're sorry there was a problem with your purchase. It appears that a resolution has been reached, so we won't be issuing a refund at this time. For more information, you can visit the case details in the Resolution Center.

Mini PC TV Box M8S Android 4.4 Amlogic S812 Quad Core 2GB 8GB XBMC 4K
Mini PC TV Box M8S Android 4.4 Amlogic S812 Quad Core 2GB 8GB XBMC 4K
Item # : 141782486250
Sale price: EUR 13.00
Quantity: 1
Sale date: Sep-23-15 10:19:51 PDT
Case #: 5090937361
Case opened: 01.10.15 21:31:29 MESZ
Case closed: 12.10.15 12:33:53 MESZ
View purchased item


Here's  details :


The eBay customer has sent you a refund through PayPal.
Final decision:
The case was decided in your favor and closed.
Reason for request:    article not received
Reason for opening of the case:  I have not received my product ever.
Definitely was a scam !!!  But where is the buyer protection ?
And details of paypal transaction :
Invalid or missing transaction code. Repeat selection.
What shall i do now ? Please help !!!!!!!!!!!!

Payments question

Can anyone identify what kind of stone this is?  I'm not really sure it's even a stone, it might be a bead and it may even be plastic.  It almost looks like a flower with the ab rhinstone in the center.  Maybe some type of molded stone?  I was just wondering if it had a specific name.




Jewelry & Gemstones Board Group

Nov 23, 2015 8:15:18 PM PT

What kind of stone is this?

Hello I am hoping to get some help with ID on this Wool flate woven rug. it is about an 8 x 5 foot. PB230002 (640x480).jpg

Collectibles & Art discussion

Someone possibly know anything about this artwork Thanks

This is done on wood It measures 47" x 23"

I think that the figures are mother of pearl

Someone did some quality work on this




Collectibles & Art discussion

Nov 24, 2015 5:26:37 PM PT


Screenshot_2015-11-22-20-54-09-2.pngHi I have never seen these precious moments natively dolls before. Does anyone know how old they might be? Did they come with a creche?

Dolls discussion

Nov 24, 2015 6:13:26 PM PT

precious moments natively dolls

ebay error

this error is wrong since I'm not trying to buy something edible.....

Any idea why this is happening?




Shipping & Returns question

Nov 25, 2015 6:08:40 AM PT

cannot buy plastic suprize eggs

If someone could help id this sword it would be greatly appreciated

it is 34 1/2" from the tip of the blade to the top of the helmet. The blade itself is 28" long. On the bar across the bottom of the handle it has KSP




Collectibles & Art discussion

Nov 23, 2015 8:39:45 PM PT


Has any one else had trouble with getting information about someone on EBay who you know is copying your product?

5 of my charms have been remoulded fom one of mine and are now being sold on EBay. They are not helpful, as charms are not copiwrighted as it is too expensive and the tiniest change to the pattern makes the copywrite obsolete. We have tried to get someinfromation to who is doding this and the person selling on line will not help. The English Police have suggested that I get your help. I need someone to contact me that has bought one of or more if possible of the charms. They are. The acorn. The mouse that ran up the clock, Noah's  Ark, Ship in the bottle , Genie in the lamp.These are my charms and I can prove it if I have the copies.  The other charms in the picture are not mine but I would guess that they have been rippped from someone elses sight. If you can help me I would appraciate it as I know no one in Britain, or overseas to ask. This firm will not sell to Australia or New Zealand which tells you they know they could be in trouble.

Here is a picture of their sight. Thank you in advance for your help, Charm affair or Jillian. other pictures are in www.gardones.co.nz

ekeystrading complaint.jpg

Bidding & Buying discussion

Nov 24, 2015 7:39:29 PM PT

Fraud , copying my charms.

Help ladies, if anyone comes across these charms , could they let me have one of the one of ours. This is a picture of charms offered on EBay, but 5 are rips offs of mine. that they have had remoulded . The mouse than ran up the clock, the acorn, the ship in the bottle, tha Noah's Ark, the Genie in the Lamp.The others on this picture are not mine, and going by what they have done to me I would put money on they have ripped these off someone else. 

EBay won't listen to me, but, the English Police will as they have replied, but I must get a sample or two , or all so I can have them compared. The trouble is the company won't reply or sell to me and I have no friends to buy one for me over seas. They will not sell to Australia or New Zealand. They have been on my sight and know who I am now. Any help would be appreciated. Thank you for any help in advance. Charmaffair or Jillian.


24th Nov multi pge fruad.jpg

Jewelry & Gemstones Board Group

Nov 24, 2015 7:23:53 PM PT

Ripped off

Below is an unmarked, but tested silver and gold sword or dagger hilt.


Any thoughts on the possible age, origin and type? -----> 18th/19th century U.S. Officer's???


Size approx: 5-1/4 x 1-3/4 in. Weight approx: 7+ oz. 


Thank you!










Collectibles & Art discussion

Nov 23, 2015 2:23:33 PM PT

18th/19th C. Sword or Dagger Hilt?

Looking for help please with a signed Satsuma vase.  Looking for age, maker, anything really.  Thank you in advance for your time and for any help!

Julie2015-11-24 001.JPG2015-11-24 004.JPG2015-11-24 001.JPG2015-11-24 011.JPG2015-11-24 014.JPG

Pottery, Glass & Porcelain discussion

Nov 24, 2015 7:54:18 PM PT

Satsuma Vase Help

I have tried every KW I can think of for this sweater and nothing seems to come up in a eBay search.


Any help would be great


Sweater is by Toms for Target


Thanks Vanessa



Childrens Clothing Boutique discussion

We have just acquired what we think is a Guan Yin statue. Not sure if it is made of jade, soapstone or something else. It is hard, heavy, smooth and cold. The statue has characters on the bottom that we would love to understand. Can someone help us interpret what the bottom says and what kind of stone this is carved from?









Antiques discussion

Nov 23, 2015 5:02:03 PM PT

Need help identifying Guan Yin statue


Jewelry & Gemstones Board Group

Nov 24, 2015 5:27:04 PM PT

help with description please

I need help identifying these two pieces of bohemian glass. Both have matching decanter sets. Is either piece Moser or Egermann? Are they acid etched ruby red or called something different, flash or cut to clear, crystal? Any help would be appreciated. Thank you.






Pottery, Glass & Porcelain discussion

Nov 22, 2015 7:21:19 AM PT

Red Bohemian Glass Moser or Egermann

Lane or Drexel or ? Coffee table with matching end tables. They have a basket weave design on the fron of the drawers and a terrozo or marble inlaid pieces. No markings on them at all.




Home & Garden discussion

Hello.  We just acquired a couple sports masks, but can't seem to figure out age, or even what sport.


Initially we thought baseball, but can't seem to find comparables that don't have a metal cage in the front.  We thought hockey goalie, but can't find any like these either.  We ruled out boxing and wresting, unless we did so erroneously.


These are horsehair stuffed leather, with a metal plate under the leather in the front.  They are full face, including ear protection.  There are no markings of any kind. 


Any information is greatly appreciated.DSCN2230.JPGDSCN2230.JPG

Sporting Goods discussion

Can someone please tell me if this looks authentic? 

Its a Fendi skirt ..it has the hologram sticker on one of the label and the main label at the waist is brown w/ Fendi made in Italy. Even the zipper has Fendi on it but i'm still not positive about this item and was hoping someone could help me out. Thanks in advance.

fendi skirt 4 (649x1280).jpgfendi skirt 4 (649x1280).jpgfendi skirt 6 (1280x1046) (2).jpgfendi skirt 2 (900x1280).jpg

Fashion discussion

Nov 22, 2015 9:30:07 PM PT

Fendi Skirt Help

It's that time again.  In between baking pies, post 'em if you got 'em!  Keep the pictures smaller to speed loading, and as always please no live auctions.



Carnelian and or agate with basket weave carved accents - unearthed from a pile recently. This weekend stank, but hunting in my own house was pretty good.



Sean Connery lenticular charm. 


Joan Rivers.

Jewelry & Gemstones Board Group

Nov 24, 2015 9:50:47 PM PT

Forget the Pumpkin Pie, pass the Eye Candy!

as I get my money back if I now say that the seller does not exist?Untitled.png

My Account question



Scene from Petit Jean State Park in Arkansas where some students from Diane's school went for a break trip.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

People put stuff on for sale, and people are able to buy it  24 hours a day, 7 days a week, all around the earth, in different time zones. No specialized sale times, on and off switch, selling spurts, being controlled by the state, like a clockwork orange, or 1984. discriminating against certain sellers, trying to control buyers into buying from certain sellers, treating us like children. such control issues, such childishness, such evilness and incompetence. Amen Happy Thanksgiving!!!

Selling discussion

Nov 22, 2015 4:35:40 PM PT


I've had approx 600 sales or so since I started selling and have never seen a buyer like this-10 negs/neutrals of their last 20 purchases. So I have a 50% chance of getting my first neg!

I upgraded (free) shipping on an item that could have gone first class (it's going cross country)-hope that makes them happy!

At least I won't have to wait as long for "their opinion" to hit my account!


Selling discussion

Nov 23, 2015 1:10:56 PM PT

Please Wish Me Luck With This Buyer!

I have this wanting me to download everytime i open ebay . smart_tag.js from secure-gl.imrworldwide.com


What is it?  is it safe?


Shows up only on main ebay page, when I refresh, open new window/tag, only happens on ebay

Using desktop pc windows 10






Looks like Ebay either fixed or removed that java script that wanted us to save or download smart_tag.js

Cause I no longer get the download message

Getting Started question

Well, I knew it was only time before this would happen again.  I had a big order, YEAH, from someone in China ICK.  Last time that happen they bought about the same amount of items and then all my Victorian Designs ended up in the China manufacting companies.  Once again, everything basically that is an art deco pin or brooch was bought in quantities, guess so they can be distributed out to everyone.  I don't know what to do, it is being shipped to some auto fabric dealer in California and her ID says China, her living place is China.  


Also she didn't ask for a combined invoice so she paid over 200 plus for shipping.  Which for some reason ebay won't call paypal anymore so I can't get any refund for whatever I refund back.  This has been a constant argument with ebay from the last 3 years.  They know it is wrong, they just keep doing it.  But here I am once again, having to ship to a US address and now my design that I keep finding and having made will be out there for the entire world, of course with free shipping.  Ebay told me I had to ship, since it was a USA address and that they no longer talk to paypal so no money back on the shipping end either.  I don't want to ship, what do I do.

Selling discussion

Good evening.  I am inquiring if TSR's receive a discount on shipping fees.  I thought I remember reading that on this board, but I am searching the help section on  ebay and all I'm coming up with is the 20% on fvf with same-day or 1-day shipping.  Can someone please advise if there is or isn't a separate discount on shipping fees?  Thanks so much in advance.

Shipping & Returns discussion

Nov 22, 2015 6:44:24 PM PT

Do TRS's get a discount on shipping fees?

That they were looking at my helmets on ebay and below my listing it says buy Zox helmets on Amazon ugh we are doomed

Selling discussion

Nov 23, 2015 9:41:43 PM PT

I was just told by a friend

I shipped an audio component in a USPS flat rate envelope, the buyer claims that it was damaged in shipping.


I put the component inside of plastic bags to protect from moisture then put it in a box and them put it in the flat rate bag. He claims that a 1/16" thick stainless steel face plate was bent in the mail. The item cost was $50, I told him to contact USPS and let them know what has happened because under normal circumstances this should not happen. He tells me that he is thinks it is my fault and will see me pay. My question is how do I get him to file the insurance claim when he refuses to? I cant see this happening unless the package was severely mishandled, therefor I deserve compensation for my item that was destroyed in the mail.


I do not think I have the original reciept for postage, will I need it?

Shipping & Returns discussion

Nov 23, 2015 2:24:09 PM PT

How to handle this?

I sell batteries on here, and we get a lot of orders daily for them. We handle hundreds of battery orders daily on multiple sites, so of course mistakes can happen and I always try my best to fix them. I recently had a buyer report to me that they were sent the wrong kind of batteries (they ordered AA, recieved AAA). This doesn't happen often, but I've experienced it enough to know what to do, and generally instances like these are dealt with quickly and everyone is happy. Of course, I accepted that it was our mistake for sending the incorrect batteries, despite having no proof, and gave the buyer a couple of options for rectifying the situation. The options were as follows:


1. Return the batteries (I pay shipping), and recieve a full refund.

2. Return the batteries (I pay shipping), and I send them the correct batteries.

3. Keep the batteries and recieve no refund.


The buyer has not opened a return case, and this has been purely through the messaging system. The buyer is repeatedly telling me that he "can't" return the batteries, that I'm playing a game with him, he doesn't have time for this, etc. etc. - generally just giving me a hard time. I keep telling him the only thing I can do is what I listed above. He is unwilling to send the batteries back in any way but still wants me to fix the problem- I haven't even asked from proof that he did recieve the wrong ones, as generally they just return them and whether they're wrong or not we give the refund. I'm beginning to think this guy has used the batteries and is just trying to get more money/free stuff from me.


What should I do? I don't want them to leave nasty feedback, and I've always been extremely accomodating when it comes to fixing problems with buyers but this guy has been going back and forth with me for weeks now about this.

Shipping & Returns discussion

Hello, I'm stuck in a loop with ebay support and don't know what to do, I need help.


Here's situation: I bought an item on ebay listed used (Electronics, computers), seller described it as "fully functional" in the listing. So I bought it. Item arrives, it's completely Dead on arrival. I messaged seller, and seller responded saying they agreed to issue me a refund if I send it back to them. So On good faith, I went ahead and sent it back. Seller confirmed he receieved it back, however he has not issued the refund to me.


I've never had this situation before and I tried opening a case to escalate it to ebay support under buyer protection but now I'm stuck in a support loop. I go to the ebay resolution center and click on "I received an item that does not match the seller's description.", then click the blue Continue button, and click on the listing for the item in question, and it goes "A return request is already open for this item." and just has a link to click on "View the return status". So I do that, and it says "If you have not agreed on a solution or the seller has not responded by Nov 23, 2015, you can ask us to step in and help." ... Okay? So I can't figure out how to -DO THAT-.  If I go back to resolution center and click on "Contact Us" (Blue Button on the "Select the item you need help with" screen at the bottom), it goes down to "Select the item you need help with." and just below that it says "To help us send your report to the right agent, please give us more details by selecting an item or entering an item name, item number, or a member's user ID. Follow the instructions to complete your report." So.. I click on the listing for the item again, and then it goes right to the same "A return request is already open for this item" screen, with the only option being "You can view the return status for more details."  Below that on the bottom under "Contact Options" it says "Please follow the options we've provided to resolve the issue." But there's nothing to click on to do it and there's no contact option.


Please, someone tell me how to escalate this? I've waited the alloted time on the return request, it's time, and it's been 6 days now and no contact from seller and no refund. I'm worried I'm going to run out of time and lose my $200 on this deal because I waited too long. But I can't find any other way to escalate this.. Smiley Sad Smiley Sad Smiley Sad Smiley Sad Smiley Sad

Bidding & Buying discussion


I had a van for sale. I received 11 bids for it from four different bidders, 3 of them had ZERO feedback and one of them had a feedback of 1.  The winning bidder, of course has not paid the deposit and has not responded to any of my emails.  So now, I have to wait for eBay to give him 7 days to pay (which he won't) before I can relist it and get my Final Value Fee refunded.


How can I prevent this from happening? All of the 0 feedback bidders were from brand new accounts as well. Is that just some strange coincidence? Of course not!  I'm pretty sure that none of these bidders actually planned on buying the van. I'm sure they all had some sort of plan to try to scam me out of my money. One of the bidders was from California, and the van (which needs to be towed) is in Connecticut !  





Selling discussion

Nov 24, 2015 6:36:14 AM PT

Problem with Zero Feedback bidders

I have two active promotions right now:


1:  List FREE - 1,000 auction-style or fixed priced listings (ends 11/29/15 23:59:59 PST)

2:  Save on final value fees - $10 cap for first 100 sold items (ends 11/30/15 23:59:59 PST)


I want to have my new listings allocated to the 2nd promotion, but they are getting allocated to the 1st promotion (presumeably because it ends earlier).


Any thoughts on how I can do this?


Thanks =)

Selling discussion

I list 90%+ of my items just using eBay's simple listing wizard.  And it works for what I need.  The problem is, on every single listing, I have to go in, select buy it now as my method, select free USPS First Class shipping, etc.  Is there anyway to make the listing wizard remember my preferences?  It would save a ton of time.   

Selling discussion

Nov 22, 2015 8:00:26 PM PT

Make eBay remember your listing preferences

Item I bought & paid for on the 15th not shipped on promised dates. I have contacted the seller 3 times with no reply. Hx shows this has happened before. What should I do next?

Shipping & Returns discussion

Ebay for New Sellers a 21 day hold to get paid Ok so not fair we as sellers ships items in 3 to 5 Days and to hold payment for 21 days is so not fair.Reality if I buy something and its not as described I will report it in less than 4 days.I thank a 7 day hold would be fair. Its like Ebay dont wont new Sellers.In truth not all on here wishes to sell 25 items a month.

Selling discussion

Nov 24, 2015 7:59:19 AM PT

21 Day Hold PayPal



I don't know why they show in my listing...  I didn't see them when I created it, or when I revised it, so I don't know how to fix them or just get rid of them.

Selling discussion

I got a bad screen and I sent it back for a refund the seller has not yet giving my full refund back he asked for me to do a follow up on my negative feedback so i did and he hasnt answered any of my messages since then, ive tried getting help from ebay but it says i have to contact the seller first which i have and still nothing.

Shipping & Returns question

HELP PLEASE!!!! I am about to upload 400 auctions,and my Turbolister says that my IAF token has expired.
How do I fix this PLEASE?


Selling question

Nov 22, 2015 8:02:11 PM PT

IAF Token

How long does seller have to ship the item?
I won and paid on November 15 and the only message I got said that their grandson turned of their notifications. The estimated arrival was November 21 and in the listing it says that they ship in 2-3 days and it would go out priority mail. Today is the 23rd and I am not getting reply to messages sent. I only paid $.99 free shipping and I think that why they don't want to send it out. What do I need to do?? Thanks

Shipping & Returns discussion

Nov 23, 2015 7:52:47 AM PT

not responded to messages sent

Why do Ebay hold funds after sales for New People for 21 Days.Thats really to long. I sold item as a No Return Pictures showed exactley what they were gwetting  (Jewelry) sent with  tracking info, but I will not see any money on sales for 21 Days REALLY , and  Ebay thanks thats fair?

If a seller has to ship item out fast then the buyer should have to report damages Fast THATS FAIR> < on most items like Clothing Jewelryand Home Decor items.These  items it dont take 21 Days to find its not as stated in listing Maybe give Buyers 7 Days to report Damages or not as described THAT WOULD BE FAIR>  Ebay really needs to stop Punishing new sellers who dont wish to sell 24 Pluss items a month. I thought the tracking would Prove item got to her guess I was wrong.

 She did email me Loved item but she didnt leave feedback (Ok she is kinda new to so I dont look for a feedback from her from what Im told some on Ebay dont leave feedback anyway , but trust me Problem with item you here about it in less than 5 days.

I fell like 21 days thats way to long to waite to get paid for Jewelry items or clothing for that matter Its like Ebay only wonts people who wishes to sell allot of items not ones who only sells maybe 10 a year. .As for the new sellers we get 21 Day before seeing payment for item WOW So not fair......

Not Happy Deborah

Selling question

Nov 22, 2015 5:27:12 PM PT

21 days to get your mony

Does anyone know where to find the place to leave a message that a seller is away so I can leave details about how long I will be away from home (and computer)?

Selling question

Hi need help identifying this amethyst stone can anyone help thanks!!

Jewelry & Gemstones discussion

Thank you in advance for any help I may receive with this question. I recently acquired 7 wooden figurines. Each figurine represents a man doing some kind of physical labor. Some have an ax, some have a pick ax, one is walking with a shotgun, one is raking hay, etc. Each figurine appear to be made of a wood or wood like composition. Each figurine is approx 9 inches tall. The tag is marked with a crown above an N and says style CAPODIMONTE. The inside of the tag reads "Questo articolo e decorato nel tradzionale stile CAPODIMONTE Made In Italy. It also has the English translation. The back of the tag read Cetificato DI GARANZA with a PS and ART.N.   I assume this is the certificate of authenticity. I also have 2 much larger figurines of the same style - one of a man relaxing on a bench after a long day and another, larger yet (much larger and on a wooden base). This man sits on a large rock. He is wearing a hat and has a knapsack or some type of bag over his shoulder. One of them is signed A.G. (man on bench). They are by no means beautiful but very fascinating. Any info will be most welcome and helpful. I simply have to start buying stuff I can readily identify! Thanks for looking at the pics below.

Collectibles & Art discussion

Nov 22, 2015 9:31:49 AM PT

Wodden Figurines Capo Di Monte Style?

I sold an item and it was damaged upon arrival. It was in its own styrofoam cut-out and in its own box, packed with packing p-nuts in another box yet Fedex still managed to break it. I have no problem with that part, I told the lady to request a return and print the label. The return shipping was about  $12.00. I don't even know how she did this but she sent it via USPS postage collect and my mailman knocked on my door and was shaking his head and said he needs to collect $67.00 for the package. He advised me to refuse it, which I did and called ebay to find out what to do about this. Ebay told me I should not have refused it as now it shows that it was delivered and that I must pay whatever the return shipping was plus the original cost of item,original shipping, the $12.00 label that was not even used. I was expecting to pay the $12 return and her original shipping and item cost but to add another $67.00 because the buyer did not want to go to Fedex is a little much. I wrote her and explained that I had to refuse it and to please send it using the Fedex label and she said she would try. I cannot believe that ebay would now automatically give her a refund before she even gets the item back to send it back to me because the 6 day window is in a couple days. She will probably just keep it and I am out the item. 

Shipping & Returns question

My buyer changed her mind & asked for refund.  I refunded through PayPal right away, & asked the buyer to


request a cancellation.  She's asked me how to do that,  so I tried to cancel it on my end & the process


is telling me to refund,  which I already did. I've been away for awhile, has the cancellation process changed?


Help!!  Thanks much

Selling question

Nov 23, 2015 8:06:00 PM PT

How does a buyer request a cancelation

Bought a pair of brand new shoes, had for 3 weeks, very gently worn.  Soles show no wear, they fit great... problem is, during week 3 the side seam split open.


These shoes are defective and the seller is not being receptive to remedying the situation.  He told me his return policy is 14 days, including defective items, but his listing does not specify anything regarding defectiveness.


When I stated that his policy did not specify this, he told me that "Defects could be 1 month, 2 months, 365 days. It could be 14 days. Ebay's 14 day return policy is for all products, all defects."


While I understand defects could happen at any time, I think having the seam split out after 3 weeks of gentle wear is not acceptable.


I am planning on escalating this but would like to know if I even have a case.


Thanks for the help!



Shipping & Returns question

Hi I believe this to be a older photo but is there a way of telling for sure??

Historical Memorabilia discussion

Nov 22, 2015 4:51:48 PM PT

Antique photo ?? Billy the kid ??

I have a buyer who bought two listings. The price to put them in one box is $7.00 more than shipping separately. Is there a way I can ship them as two separate orders? Ebay is only letting me print one label...



Shipping & Returns question

I had a buyer make an offer. I sent a counter offer for his price if he paid the shipping. The sale went through but it still has free shipping. Do I invoice him for the shipping?



Selling question

Are bear skin rugs (authentic taxidermy, not faux) allowed for sale on ebay? I have a taxidermy item I'd like to sell. I see all sorts of animals such as wolves, lions etc listed under taxidermy......  Am I correct in hearing that a bear skin rug cannot be listed?


Thank you

Selling question

How do i use my credit on my ebay account? I have read and looked everywhere and cant figure ir out


My Account question

Nov 22, 2015 4:27:00 PM PT

How do i use my credit on my ebay account?

I have registered on ebay.com by mistake.How do I change it ebay.uk please as everything is in dollers not poumds.

My Account question

Nov 23, 2015 10:38:43 AM PT

how to change countries

Buyer did not realize that my item is local pick-up only. I cannot ship item. I know how to refund the money but how will i regain fvf and paypal fee? 

Selling discussion

Nov 24, 2015 6:39:06 PM PT

How to cancel a sale

Hi, I sold a perfectly working camera. The buyer contacts me 15 days after he received it, said he just now opened it and that the shutter button is broke. The camera was only used 2x's and I test everything before I even list it. He sent me 3 emails before I even had a chance to reply, which was less then 12 hours. (1st email was sent when I was already in bed) The buyer said that he could have it fixed and that it should be a simple process. I can't afford to refund him the money so I asked him to get an estimate for the repairs. He emailed me about 5 min after the request and said it would cost $85.00, I reluctantly agreed but told him I could only refund part of the money now and I would do the balance next week. However, before I gave him any money back I did some research and found that he sells cameras/camera parts and I found that the shutter button often goes out on these particular cameras, if used a lot and that it is a simple repair. I contacted him about how simple the repair is and to see if he would work with me on the repair cost but he said, no, contacted eBay and requested a full refund. So, I'm wondering, What are my rights as a seller? He supposedly waited 2 weeks before even opening the camera but then contacts me 3x's, while I slept, because now it's suddenly a priority. How do I know that he didn't break it playing with it for 2 weeks? Yet I'm supposed to, work with the buyer and I don't get to express my concerns. EBay just assumes that the buyer is telling the truth and that I sold him a broken camera? That's not right. So, What do I do? Refuse to refund him and have my account possibly tarnished by this or what? Any advice would be appreciated. Thank You!

Shipping & Returns question

Nov 22, 2015 10:55:46 AM PT

eBay's Return Policy

I sold a $500 item on 10/22/15. The buyer has been asking me questions about its operation for weeks and he just told me he really doesn't want it and would like a full refund. My listing says “Seller does not offer returns”, but I always accept returns to avoid possible negative feedback.


I am willing to give the buyer a full refund, and even pay for the return shipping, just as long as I don’t get any negative mark against me at eBay.

I went to the “Sold” items at My eBay and looked at the “More actions” dropdown by this item. There are no options for something like “Accept return and give full refund”. So, I assume that the buyer must initiate the return.


(1) Am I correct that the buyer must initiate the return?
(2) Exactly how does he do this? I will pass on the instructions to him.
(3) If he states that he is returning it because he no longer wants the item, will this avoid me getting a negative mark against me?

(4) If I inform eBay that I have already agreed to a return and full refund, will this smooth the process?
(5) What are the mechanics of the refund? Do I notify eBay when I have the item in-hand, and eBay then instructs PayPal to issue a full refund?

Thank you!

Selling discussion

HI All!! 


Is it really essential to provide a shipping tracking number? i heard if you are not providing a tracking your account can be blocked as a seller.. Please guide. Thank you Smiley Happy

Getting Started question


I purchased an item that was listed as shipped soon after but never received by me. I opened a case with Ebay and have waited the time and went through an automated call with Ebay that was confusing and left me with the question of "Is Ebay going to step in or what?"...What should my next step be? Should I go through Paypal now to get back my payment for item not received?

Bidding & Buying question

I bought a self balancing scooter from a seller in Hong Kong and it was a buy it now purchase. After I payed he shipped it the next day. A few hours later ebay sent me this email:


We're writing to let you know that we've removed an item you recently won:
************ - Mini Smart Self Balancing Electric Unicycle Scooter Balance 2 Wheels Hover Board
Since you've already paid for the item, you don't need to do anything else. If your item hasn't arrived yet, it should arrive soon. If it doesn't, then you'll want to open a case in our Resolution Center. You can learn how to do this, plus find timelines for opening cases, at:
We wish you all the best on eBay and hope your future experiences are pleasant and successful. If you have questions, please click "Help & Contact" at the top of most eBay pages.
If you have already filed an eBay Money Back Guarantee case for this item, the case has been decided in your favor and your payment has been refunded.


Does this mean I need to start an ebay money back guarantee now or after the items delivery date span?


Shipping & Returns question

Bidder made several bids, bidding up other buyers, then cancelled bids with excuse, "entered wrong bid amount", but did not bid again. I can't seem to find a way to report this bidder. I have blocked them from bidding on my items, but would like to follow through with eBay. Thanks.

Selling question

Nov 24, 2015 11:59:42 AM PT

how to report a fraudulent bidder?

So im not sure what to do. Just got a Patagonia R4 from a seller that said "It's in excellent condition; no holes or stains--plenty of use left in this jacket." However i recived it and there was no size tag and the logo found inside the jacket that should say polartec windbloc only says polartec. I have no idea if this is indeed a real R4 or the R3. Its one of the older style ones. Seller doesnt offer returns and i thought of sending him a message. Patagonia said without the size tag that has a style number they can not confirm if its an R4 or not. So should i bother sending a message or just keep it? 

Bidding & Buying question

Nov 23, 2015 1:12:09 PM PT

What should i do? New to Ebay.

Hi all.


Won an item on ebay it was allowed to run to the end of the listing. 

I won it at a very low price and payed fr it straight away as I do on all purchases.

I have now received an email stating the seller has cancelled my order and refunded the money.

Stating out of stock or can't fulfil the order for another reason, not even trying to contact me regarding the item.

Not happy are they allowed to do this?




Bidding & Buying question

Nov 22, 2015 2:01:36 PM PT

Cancelled order

Over in my selling account I had a question on one item that I thought would be of general interest - so when I answered it i made sure to check the box for adding it to the bottom of the description in the listing so that everyone else could see the question andthe answer. But shouldnt that happen right away? Ive been waiting for several minutes now and there is no change. I logged out of my selling account and into this one but when I view the listing from here it still doesnt show the Q&A at the bottom. Yes I hit Reload or F5 as well.


I guess I can add the Q&A manually at the bottom of the description as an addition - it alreay has bids - but I thought this would happen automatically if I checked the box for it. Oh  well.


Hey - wait -- does this not happen if the listing is ending? The auction has less than 8 hours to go.

Selling discussion

Nov 24, 2015 1:12:04 PM PT

Q&A not getting added to the listing?

I was trying to place a bid and once I click on confirm bid it will then say buyer does not have a linked PayPal. What does this mean?

Bidding & Buying discussion

Nov 23, 2015 6:42:10 PM PT

help a confused buyer

So I bought a product (discs for a Nerf blaster) that didn't work and I started a return.  The seller "couldn't send a shipping label", but we agreed that they would give the refund and that I didn't have to send the item back.  I gave them a better rating because they were willing to work with me, but now they are trying to scam me by telling me I need to close the return claim to get my refund.  How do I get my refund from them?

Buying & Selling Basics question

Nov 24, 2015 10:30:27 AM PT

Seller claims they can't send refund

Hello, I recently received an invitation to activate 5x ebay bucks, which I immediately activated. It was going to expire tonight so I got busy and purchased some Christmas gifts. I just checked and I only received 2% on all of the items I purchased, none of which were in any categories that do not qualify for ebay bucks (most of the items I purchased were clothes, home and garden, and jewelry and collectibles). Instead of the $12 I got, it should have been $60. So... are the bonus bucks added after the promotion ends later tonight? Or do I need to call customer service and find out why I didn't recieve them? Thank you in advance!

Bidding & Buying question

made a mistake in two orders try to communicate with the seller before I realized shipping but I've failed if I can help I will thank him. Thank you

Shipping & Returns discussion

Nov 23, 2015 8:06:52 PM PT

Adalberto Fernández

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