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Fond these in an auction box lot.  Identical in size and shape, 4" high, 4" wide at base and about 3.5" wide at mouth.  One featyres a hunt scene, the other a pair of "raised" horses.

 

I've seen similar mugs listed as "Gibson" or Staffordshire.  However, neither of these have clear maker IDs, just a little dab of gold paint on the bottom.  Both have three stilt marks on the bottom.  Thanks in advance for any help!

 

-kyal

 

DSCN0303.JPGDSCN0304.JPGDSCN0306.JPG

Pottery, Glass & Porcelain discussion

Feb 10, 2016 9:39:14 AM PT

Ceramic Coffee Mugs Information Request

I found this lovely doll at Goodwill, but I don't have alot of experience with dolls. I found a site online and I believe the style is Flat-Top aka Civil War head, but I also know that they were reproduced in the 1960's and 70's. The arms appear to be made of soft leather. She measures about 10 3/4" in total height. The porcelain part measures about 2" from top to bottom. I don't know when the clothes were made, the dress has two very small snaps in the back. Could anyone give me an idea of the age and/or origin of this doll?

 

I appreciate the help!

KerrieIMG_8341__1455201279_32339.jpgIMG_8349__1455201339_29995.jpgIMG_8353__1455201406_99866.jpgIMG_8352__1455201446_61928.jpg

Dolls discussion

I got this item from a house clean-out, and I have no idea what it is.  The guy was into vintage electrical / radio / tv stuff if that helps at all.  He even had it tagged unidentified.  Smiley HappyPART (1).JPGPART (2).JPGPART (3).JPGPART (4).JPGPART (5).JPGPART (6).JPGPART (7).JPG

Electronics discussion

Feb 11, 2016 12:20:11 AM PT

Can you identify this part / item?

Hi, I would appreciate any help you many know about this vase, such as maker, age etc.

 

The 13" tall vase, base 6" has a hole in the bottom.  I wonder if this was made for a lamp?

 

It has hand painted flowers on front with raised outlines.  Would this design be called moriage? 

 

Some of the work is very nicely done and then there are areas where it is rather messy and crude.

SAM_5478.jpg

Thanks for your help.SAM_5471.jpgSAM_5474.jpg

Pottery, Glass & Porcelain discussion

blackleopard.jpg

 

Taking a break from the tour today. 

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

So many different ribbed patterns but so far, none I've found match this bowl. Rolled rim, squared bottom base. 9.5" across the top x 4.5" deep x  2.5" bottom base. Smooth inside, ribbed on outside.   Any thoughts? TIA....

1.JPG2.JPG3.JPG

Depression/40s-50s-60s Glass

Feb 9, 2016 7:07:50 PM PT

Pink Ribbed Bowl Pattern ID?

http://fortune.com/?p=1544389?xid=timehp-category

 

Se here we have it. The latest, greatest release by the new CEO today about the "new" search method of what to display to potential buyers. Not so new - this has been going on for a while. 

 

Apparently, best match, lowest, highest, ending soonest & newly listed are things of the past....article says the buyers are reluctant to shop Ebay because the current search system is burdensome.  MIGHT that be because the current search system hasn't worked properly for years???

 

Selecting instead for "best value" and "brand new" IS GOING TO KILL US....

 

IMO - Sellers of high quality antique, vintage or used goods that are FAR SUPERIOR to the majority of like kind listings - just dropped down to the bottom of the bucket.... I see no mention or way for sellers of these quality items to keep their distinction of high quality a search choice under this new method, but rather - will lump them in with poor quality merchandise that has no quality distinction....They frickin left us out again!

 

For the seller that has items that are antique, vintage or used that are in Excellent or Superior condition are going to be lumped with the Chinese keyword liers, those with very poor quality items and those who are selling knockoffs are going to benefit. 

 

The supposed "intention" is to eliminate the perception that a buyer has to scroll through hundreds of thousands of items to find what they want...... Fine - straighten that out for NEW ITEMS - GET THEM OUT OF OUR CATEGORIES - We - who sell top quality items that are not newly manufactured are being totally cut out of consideration with this "new search" system. 

Selling discussion

Hi- I mostly sell decorative items, some vintage, glass ceramic ect. And on occasion clothes. If it's clothing it's washed or taken to cleaners photographed and put in sealed bag to keep it clean and smelling clean Bc sometimes people smoke at my home. I don't state it's a smoke free home. I get my things from estate sales flea markets ect. Do you guys think it's petty for buyer to say item (glass candle holders) smelled of smoke? I'm sure it was packing I used (newspaper). Any suggestions please I will appreciate. Even the snarky ones. 😊 Just want to improve. Thx

Selling discussion

Feb 11, 2016 10:35:40 AM PT

Smoke smell

I have seen the mention of "Troll" on some eBay threads and was wondering if there is a good definition of that type of person?????

Selling discussion

Feb 10, 2016 10:42:22 PM PT

What is an eBay "Troll"?

Hi I am relatively new to eBay and am starting to think that eBay is all about price.  My items are great but are not cheap items.  They tend to land between $10-60.  For instance, I posted a pack of 24 Snoopy Easter pencils for $12.99 and someone just asked if I would take $10.07?!!!!  I just don't get it.

I really like the site and find the community nice to work with as compared to Amazon.  But on Amazon, I never get any pricing feedback.

 

Thoughts?

Selling discussion

Customer Service is non-existent, just read from a script.

 

We are serving a three day restriction for nonsense, our first one in like 5 years or more.

Trying to talk to a supervisor is pointless.

 

We have been on here since year one!

Over 12k feedback, 1 negative in last year

Always top rated etc.

 

We are the kind of seller eBay should want, not the kind to push away.

As I was explaining to the sales rep, whom I am not sure understood me anyway,

every year we sell less and less on eBay, because we do not feel we are treated like a valued customer

First, all of our Toys, Books, CDs, Video Games, DVDs, etc went somewhere else....

Then after nonsense, we actually become a licensed auction house with live Auctioneer.... so there went more than 50% of our listings

I do still like eBay, and we do list some collectibles on here,  but I do not like being treated like an idiot.

 

You would think in todays age of DATA and information, someone would see a report of declining sellers, and say "Wow, I wonder what is going on with that seller, we used to make $60,000 a year in fees off that guy, now we make a couple grand, and wait, his store subscription is lower, etc, etc"

 

Well, that is my rant for the moment,  in three days we will list a few things, unless I sell them first elsewhere Smiley Happy

 

 

 

Selling discussion

Feb 11, 2016 1:06:32 PM PT

Three day restriction selling restriction.

How can I get my money back I bought a Xbox 360 n I thought I did almost 40 bucks I paid and I received a empty box with papers and wrappers torn n I seen later on it didn't come with console so I said ok well maybe a get wires cords or games but no I get a empty box's is there any way I can I was ordering it for a early birthday present n I get this how rude

Bidding & Buying discussion

Feb 10, 2016 2:27:27 PM PT

Need answers asap

I have selling limit as I am a new seller. I need to know, if I list an item in auction format, what happens when the bid reaches the selling limit?

Selling discussion

Shiipping to Japan, tracking unavailable. How do I make sure I can confirm that the buyer received the package? Any ideas?

 

Selling discussion

I shipped a package to the UK on 12/21/15, and just today, 2/11/16 it was returned to me unclaimed.  There were customs fees of $16 due, which I assume could be a reason the buyer did not pick up the package.  I had no idea it was being returned to me, nor has the buyer communicated at any time.

 

What would you do:

 

a) Don't do anything until the buyer makes contact about the package.

b) Reach out to the buyer and ask what he'd like to do.

c) Issue a full refund including shipping fees.

d) Issue a refund less the original shipping fees.

 

Selling discussion

Feb 11, 2016 10:55:59 AM PT

International Package RTS Unclaimed - WWYD?

Can anyone help me with the translation on the back of this snuff bottle? Many thanks!

Collectibles & Art discussion

Hello, so PayPal is holding my funds for some reason and I do not know the reason why.

I've recently sold four items and PayPal is holding the funds. I've even sold a few items last month with no problems and many other items during my time with eBay. I have 100% positive feedback, have had no disputes, and have been a member of eBay for longer then 6 months. My status is above average. Each of the items that PayPal are holding the funds to sold for less then $100.

Payments discussion

Feb 9, 2016 10:33:46 PM PT

PayPal is holding my funds

Went to money gram last night paid 2000 for a 08 Honda accord that was suppose to be shipped to me from eBay moters through a lady named Suzanne Adams who says her husband died 4 mths ago and she wants to sell the car so she won't have to pay storage fees and Blah blah bull**bleep**!!!! Than I got another email asking for another 1000 than I replied with I'm not sending any more money and I want a full refund they never replied back I called moneygram and they said my money was received in Dallas Texas **bleep** I sent it to Tulsa OK to my knowledge what TO DO PLEASEEEEE HELPPPPPPP!!!!!

Motors discussion

Feb 10, 2016 4:02:29 PM PT

Victim of scammer on craiglist

Just sold my first item.  Do I ship it now or wait for some particular event to happen first?  Am I supposed to wait unit I'm "paid"?

Buying & Selling Basics question

Selling Collectible Stamps on Ebay:  To obtain a tracking number from the USPS, shipment must be a package, large envelope.  Imagine sending a 1" x 1" stamp in a parcel that would qualify as a package.  Does not make sense............extra weight and postage.  Instead I have decided to ship lots via USPS Insured Mail.  1 ounce, with cardboard inside protecting the stamp, costs $2.91. 

This is what prohibits me from being a top rated seller.  Been a member since 1997.

Have called and spoken with Ebay representatives with no resolution to the policy.

Any suggestions?

Shipping & Returns discussion

Feb 11, 2016 10:36:05 AM PT

Selling

Today I printed an eBay label for an 8 lb. 40"x25"x6" package from Oceanside CA 92056 to Albany OR 97321. It cost $21.23 for postage only, plus $1.70 for ship cover ($30 item) since I was shipping ground or parcel rather than priority to save about $25. In order to meet my deadline I took it directly to the post office rather than waiting until tomorrow and giving to my carrier as I usually do.

 

When I got to the counter the clerk informed me I owed an extra $21.00 for "Short-Paid Online label". I came home and double checked that I had entered the correct measurements and still came up with $21.23 using eBay's label system. I checked the USPS  website for Retail Ground and got $36.91 not counting insurance. 

 

So I get $21.23 from eBay, $36.91 for the USPS Online postage caclulator, but actually PAID a total of $42.23 to ship it by ground when (if I had known) could have printed an eBay Priority Mail label for LESS - $41.33 with my TR Discount

 

Now it will take a week to get there rather than 2 days, plus an hour driving to and from the Post office and standing in line AND it ended up costing MORE than Priority mail.

 

Someone in shipping needs to attend to this discrepancy.

Shipping & Returns discussion

Feb 11, 2016 5:48:36 PM PT

EBAY USPS Label for Parcel mail incorrect.

Searched the forums, and can't find this exact question. 

 

What is the best way to package a DVD for mailing?  I ship via USPS.

 

So the choice is:  Small Flat-Rate Box vs. Padded Flat-Rate Envelope.

 

Which is optimal, to prevent any kind of damage (bending/pressure/cracking) to the DVD cardboard slipcase and plastic casing?  It's a 2-pack DVD set.

 

I thought Small Flat-Rate Box was made for DVDs, but it seems to be straining at the sides.  It looks like there's a small "bulge" at the sides.   Although, is it better to be absolutely "tight," to prevent damage? 

 

If I use the Padded Flat-Rate Envelope, I suppose I'll have to put stiffeners in the envelope, or create a makeshift box to protect the DVD. 

 

What do you do?  Please be kind . . . I do realize this is persnickety.   Just want this DVD to arrive in pristine condition.  :-)

Selling discussion

Feb 10, 2016 5:00:40 PM PT

Best packaging for mailing DVD

Hi! Ther is the possibility ebay to remind a seller for a shipping? Me i tried to contact the seller but no answer!

 

Shipping & Returns discussion

Feb 12, 2016 2:21:53 AM PT

How ebay remind for shipping a seller?

Hi all,

 

I have increased my selling limit a few times last year, but I can't get ahold of a live person this time.

Before i'd just go through the prompt to request higher selling limits and talk to a live person. Everytime my limit was increased.

However, I can't seem to get anything other than an automated message telling me how much I can still list. Then proceeding to tell me there isn't a limit or restriction on my account. 

 

Currently I can list 89 more items and almost 19,000 worth of merchandise. I'm not looking to increase the dollar amount just the amount of items I can list.

Has anyone else had a problem with this? I believe the last time I requested a higher selling limit was back in August 2015. I don't recall ever having a problem like this.

Selling discussion

Feb 9, 2016 8:20:49 PM PT

Requesting a higher selling limit

Before the dashboard changed, there used to be a "listing enhancement recommendations" section as an option to work on when looking at active listings. It was usually along the lines of "we recommend x number of listings have 2 or more photos, add more keywords to titles, missing part number, brand" etc. Does anyone know where this went, or if it just doesn't exist anymore? Thanks in advance!

Selling discussion

So, I just had a few auctions end, and one of my buyers sends me this sob story:

 

"hello, a bit of bad luck, my brother got in a terrible accident today, and im afraid ill be able to make the full payment in a week or less, two week stops, please have a heart and don't open an unpaid item case, it will be paid for i really want this and i always pay check my feedback.
it will be paid for, just please , i beg of you no unpaid item cases. im sorry for the trouble, i look forward to playing this. bless you, your pal, terry"

 

I reply:

 

"Sorry to hear, and thank you for letting me know. Once payment has been made I will ship the game out. Thanks for bidding on my auction and have have a great day!
~Mike"

 

They reply to that with the sob story again:

 

"hello, i have terrible news, my brother was in a horrific accident, im afraid ill be able to pay in about a week to a week and a half, perhaps sooner. please understand i really need this item and have full intentions to pay you my friend. just pleas have mercy in my dire situation and do not open a unpaid item case. all I need is a little time. please understand, your pal, terry
warmest blessings"

 

and

 

"i will pay, just need time please do not open an unpaid item case, please Smiley Sad"

 

Then they send me these messages today (ENTER RED FLAG):

 

"hello, i will pay in a few days waiting on a refund, it usually takes 24-48hours, should be on there by Saturday-monday. thank you. Smiley Happy"

 

and 

 

"ok, waiting on m refund from another seller, he sent it so its already started, it just takes a few days to show on my debt card, after that ill pay. please understand, i really need this item, i just need a bit of time to pay, god bless you and yours, the Greene family"

 

SO, I look at this users feedback LEFT FOR OTHERS and a good portion of them are the user stating that they got a refund... SO I call eBay customer support and they told me to enter an unpaid item dispute. I do that and reply:

 

"My apologies for initiating an unpaid item dispute, however, based on your feedback left for others, and the fact that you are getting another refund that you mentioned, makes me not feel comfortable sending the item to you in the event that I get scammed. Also, the fact that you begged me not to file an unpaid item dispute also makes me feel uncomfortable. I gave eBay a call and they told me I should do the unpaid item dispute. Please understand that I am doing this for my own protection. Thank you for your understanding, and God bless.

~Mike"

 

and they reply

 

"my feedback is perfect, ill get your money but you should feel ashamed."

 

My main question is: Should I send the item if they pay before the unpaid item dispute is closed? I don't really feel comfortable doing so...  If I do, what protections are in place for me as a seller? Should I make a video showing my item works exactly as described and me packing it and placing the shipping label on it? Should I get insurance on the package if they decide to pay, even though that would be out of my pocket? I am still a new seller, and have had NO problems so far other than a couple unresponsive buyers. PLEASE HELP!

Selling question

Feb 12, 2016 1:45:44 PM PT

Is this a scam attempt?

Hi there,

Info from the buyer

Reason

Doesn't work or defective


Comments

I was sent multiple articles that all vintage Pyrex cooking ware contains LEAD. This is not safe to bake or cook with. I would like to return this as it is not safe for my family to cook with and your description did not state that this vintage brand contains lead.

http: www.creativegreenliving.com/2015/10/how-bad-is-lead-in-vintage-pyrex.html https: www.facebook.com/MisleadMovie/photos/a.195917330526679.42695.195674253884320/858328604285545/?type=3&theater http: www.earth911.com/inspire/have-you-been-mislead-an-interview-with-tamara-rubin-of-lead-safe-america/

 

 

 

 

I just received a request from a customer to return a Corelle Pyrex casserole with lid which is above.   Her reason for the return is that she has read that there is lead in the glass.  She forwarded this link and others.  How would you respond?  Would you give a refund that included to and from shipping - would you give a refund excluding any shipping?  Could there be another alternative?

 

How would you respond? 

 

http://www.creativegreenliving.com/2015/10/how-bad-is-lead-in-vintage-pyrex.html

 

 

Thanks for any guidance or insight you might be able to give as I am not sure how to respond to this..

 

Kathy

Pottery, Glass & Porcelain discussion

 

   just spent some frustration time on the phone with ebay and i am more confused then ever.  so, once again coming to my smart and wise community! 

 

       i sold a pair of boots.  the boots didn't fit so i offered him a full refund.  i "don't" take refunds but i do.....I  just don't want to seem like i am Macys ( i am sure everyone has opinions about this but its not what i am needing help with ) 

     anyway,  the customer was very nice and offered me cash for my inconvenience to take them back even though i didn't ask for anything.  i told him what he offered me,  was too much and 10 % as a restocking fee would be fine as long as he was sure he didn't want all is money back. ( he was a rarity!)  we were just two nice humans doing business. he sent them back,  i refunded his money and all was good.  

    Until now,  my problem,........ i didn't get my fees refunded to me.  I have been doing partial refunds for shipping if i charged more then it actually cost . Been giving people refunds if they were unhappy or an item is lost etc. and all along, it has looked like " paypal"  refunds the fees charged,  when i do the refund via paypal, but now not sure it ends up that way. 

      i was told by ebay  that i don't get my fees refunded unless the seller requests a refund not that I give them a refund.  but just like trying to "avoid the open case" nonsense's when you can work things out to make the customer happy, I thought that if the person is getting the money back,  i have NOT MADE money then I SHOULDN'T" pay  the transaction fees.   the boots were expensive, so it wasn't chump change I lost but either way these things add up. 

 

So, is this another darn thing that everyone else is aware of and stupid me didn't know or is this something that has changed over time and others aren't aware of it ?   seems or at least  it feels like theft to me...  thank you!  

Selling discussion

May I have all your sugestion please

 

I have sent an item by priority mail from france to USA and I mention customer should recieve it within 3-7 days. 

 

Today 10 feb 2016 customer open case  not recieve and item so I check again where is the item and I found It was arrived since 26th jan.

 

The status shown as "the parcel could not be delivered. it will be available in the address's post office "

 

I have all evidence document tracking number and it was arrived on time as i was mention and ofcourse my customere were  informed.

 

I am just wondering why customer choose to open case instead of checking the tracking number and go to pick it up at the post office.

After 15 days now an item is no longer can move back plus my paypal account is now "charge back " it was availble to withdrawn couple days ago but i didnt think there will be any probelm so I just leave it in my account.

 

 - anybody can suggest me what should I do next  I already try to contact my customer but no reply back from her ?

-I have all the evidence that I already sent an item.  will I get the money back by any chance?

 

thank you

Shipping & Returns discussion

i need my money back

Bidding & Buying discussion

How do I know how much I made on eBay in tax year 2015? 

I can't seem to figure out on Paypal how to get my 1099 or if I'm even getting one. I can see monthly PDF statements but I really dont want to have to add up a year's worth of sales. I have the most basic account on PP.

 

Any help?

My Account discussion

Hi there!

 

I don't know if anyone has suffered the same, but it's quite frustating...

 

Just an hour ago I was bidding for an item. It's not my first time, I usually bid. The thing is that when I entered the bid an 'Expired Session error message' appeared. 

 

I refreshed the navigator and entered again my bid. To corroborate it was accepted, I entered again the same bid, and (as it is normal), appeared the message 'You must enter a bid higher than the last one (or something like that)'.

 

There were 10 seconds left and....what's my surprise?? The system didn't really get my bid so a lower bid than mine has won. It's so frustrating :@@@@@@. I have been watching that item for a week and following the biddings the last hour.

 

 

Anyone has suffered the same problem? It happened to me on the mobile...Is there a bug related with Session Expiration??

 

Thank you!

Bidding & Buying discussion

  So I bought a tablet that had "as is" in the title and it's item condition as "For parts or not working". The seller had a dozen auctions of the same tablet and said in the description text that the tablet did not power on and claimed no other testing was done and that all sales were final. In fact the tablet I received DOES power on but it turns out the LCD ribbon cable had been damaged/cut by someone. This of course was not mentioned in the description nor was the missing power button.

  So my question is if stating "as is" really grants you complete license if any parts are damaged or missing altogether?

 

Bidding & Buying question

Collectibles & Art discussion

Feb 11, 2016 2:32:27 PM PT

is this Navy

For the uninitiaed, "UJM" stands for Universal Japanese Motorcycle, it's a term used to describe the basic motorcycle layout that was exceedingly common in Japan in the late 1970s and 1980s - and is actually still quite commonplace today.

 

In general terms, a UJM is characterised by an inline-4 cylinder engine, a carburettor for each cylinder, a steel tube frame, twin shock rear suspension, and a standard riding position.

 

My own personal pick for the greatest UJM is what is now regarded as the original UJM - the Honda CB750. This is the bike for which the term "superbike" was invented, and it's widely thought to be the basic design that was emulated by Suzuki, Kawasaki, and Yamaha.

 

What's your personal pick from the original UJMs?

Motorcycles

Feb 10, 2016 2:28:35 AM PT

What is the greatest UJM ever made?

Hi I am thinking this is Blenko but can not find any help?

Thanks

Pottery, Glass & Porcelain discussion

Feb 10, 2016 7:08:17 PM PT

IS this amberina ruby glass Blenko??

Please help, I have more of the same and can't find any other.  I would appreciate whatever info. Thank you.

Selling question

Does anyone know Ebay's 800 number and what time they open?

Selling question

I would like to buy a boxset of DVD's but how do I know if the company is reputable and I won't be scammed.

Getting Started question

Feb 10, 2016 7:05:19 PM PT

Boxset purchase

Does eBay have a phone number or email address I can use to ask for help in disputing an unpaid item case claim, before the case closes?  If so, can anyone tell me where to find it?

 

I recently paid for an auction (January 19), using PayPal, immediately following the close of the auction.  A few days later the purchase history showed that the payment was being processed -- the seller still had not claimed the payment.  I contacted the seller, through ebay, and asked if there was a problem and why they hadn't accepted the payment.  They did not respond in writing but, oddly enough, about a week later had the item sent to me from a retail store in another state, at a greater cost to them than the cost that I paid for the item in the auction plus shipping - they were losing money.  When I received the item and saw this, I again emailed them and and told them I felt bad that they had done this and offered to help if they could explain what was going on.  I also reminded them that they still had not accepted my payment.  They did not respond for a few days but then sent an email (the only contact I've received from them) asking me to resend the payment.  I responded that I could not do that because I had already made the payment through paypal and all they had to was claim it.  I also recommended they contact ebay and/or paypal for help if they were having trouble.  I never heard back from them and there was no way for me to contact eBay for help at this point.

 

Now, a week later, I have received an email from ebay saying that seller has opened an unpaid item case against me and that I have four days to make the payment.  There was no contact information in the email for me to use to ask for help.  I've searched and the only thing that I can find for trying to resolve the case before it closes, I'm not sure what happens after it closes, says that I have to FAX proof of payment to ebay (and it may take 10 days for them to process - the case is only open for a few days).  I don't have access to a fax machine and don't feel the burden should be on me to provide that proof (though I have ebay and paypal emails showing I've made the payment that I'd be happy to send them in an email to resolve the situation if I could).  It should be easy enough for ebay to check the auction records and see that I made the payment, and I don't feel that they should ever have allowed the case to be opened in the first place, especially without an easy way for me to contact them while the case is open.  I don't know if the seller is trying to pull something or is just having trouble but I feel like there is little that I can do, or have been able to do from the beginning, yet I'm being accused of not making the payment.  I feel like ebay should be better able to help me and the seller -- they are making this a very unpleasant buying experience by making it so difficult for me to respond.  

 

If anyone has maybe been through something like this and/or knows where/how I can find some help, I'd really appreciate it.  

Payments question

When I go to a listing and I click on items sold and it shows the list of buyers are those only usa customers or can they be international customers as well?

Selling question

I am not receiving audio alerts on my iPhone when i get a email from buyer, make a sale or get paid. I used to but not lately and iPhone has been checked out. Maybbe I did something but not sure. Any advice?

Thanks

hank

Selling question

Feb 11, 2016 11:15:50 AM PT

not receiving ebay audio alerts on Iphone

As we know Ebay is quite good at hiding what one actually is paying in fees.

I recently purchased Fedex shipping and vaguely remember the amount but would like an exact accounting of what I paid.  I know it was more than the shipping I charged in the listing and want to adjust to what's fair.

I looked in the transaction history, invoice details, PayPal etc. but all I find is what the buyer paid - not what I paid.  Where is it hidden?

Shipping & Returns discussion

I came online today to see that the item I ordered had been delivered, much to my surprise. I look at the tracking info to discover that it had been sent to an address in Kansas, when it was supposed to be mailed to North Carolina. And when I double checked to make sure the address I provided the seller was correct, it was exactly what I had specified.

 

I don't even know anyone in Kansas, let alone how or why the item was shipped there. I wrote to them to find out if they had provided the wrong tracking number, but have yet to hear back. And every time I try to specify that the item was not delivered in the resolution center, it just shows me that it was delivered to the address in Kansas and doesn't give me the option of doing anything about it.

Shipping & Returns question

Customer sent a message saying they found something else. What is the proper way to handle this situation. Thank You

Selling question

MY ACCOUNT WAS RESTRICTED FOR SEILING , BECOSE I,M OPENED ANOTHER ACCOUNT,  I JUST USED ONE ACCOUNT  HOW TO UNBLOCKED MY ACCOUNT FOR SEILING???

My Account question

Feb 10, 2016 12:07:09 PM PT

ALASKA6413

I had someone purchase two items from me back on the fifth of this month and I've messaged him twice about coming to pick up these items and have gotten no response. 

 

Is there anything I can do at this point? I suspect that this guy didn't know that it said local pick-up, even though he hasn't contacted me about why they haven't shipped. 

 

I've had a few lately buy this and other long items expecting them to be shipped, but somehow miss the local pickup under the shipping and no shipping amount. 

 

His address says NC, I'm in central Florida so unless he's coming or knows someone down here who could pick them up I assume he's going to cancel but I think the least he could do is contact me. 

Selling question

Feb 11, 2016 11:14:53 AM PT

Local pickup buyer not responding to messages

I just sold my first item on ebay. The buyer received the ring last weeek and said she was very happy. After wearing it for a couple of days she now says a stone fell out. She wants me to fix it or give her a refund. It was sold as not returnable. If the stone is lost, how can I fix it? She would have had to bang the ring pretty hard for this to happen.

What should I do?

 

Thanks for your help

 

rical512012

Selling question

Feb 9, 2016 7:55:18 PM PT

Buyer claims she lost stone from ring

Hi,

I have multi items with this pattern and I can't fine any info on it. Can someone please help me or tell me where to go? Thank you very much.

My Account question

Buyer created account just before purchasing my "buy it now" item.   Search on shipping address shows a school, not a residence.  My listing included accepting returns for a refund.   Buyer did pay right away through paypal.   Even though they paid, I'm still nervous about this transaction.   The item is a film camera body, is it possible the buyer is going to cannabilize the camera for parts and then return for a refund?

Selling question

Cant track my order.
Trying to check it & it just shows that the sellet is no a member of ebay anymore.
Just want to know what to do.
Thanks

Shipping & Returns question

Feb 11, 2016 12:37:22 PM PT

# 141863649229

Are there customs or taxes on buying from Italy for u.s. customer ?

Bidding & Buying question

Ok so i just switched from a iphone 4s to a samsung s3. I installed the ebay app to get the notifications like i had on my iphone and i can't seem to get it to work right. It worked ok for a day or two but then was cha-chinging for everything... I cleared the cashe and restarted and that temporarily fixed it,but soon it was screwy again. Then i uninstalled and reinstalled the app and again it worked ok for a while but now is mixing the cha-ching sound and message sounds... I don't know if it's a problem with the phone,or the app.

Anybody having simillar problems?

 

One more thing: My iphone would show what item i sold and/or any messages on the lock screen. How do i do this on my s3? Thanks

Tools & Apps question

Hi

 

if I don't sell my item..do I have to pay the reserve fee?

Payments question

My item arrived postage due.  The item was listed as having 4.38 shipping charge (which i was fine with and paid for at time of purchase in the purchase price) and when it came to the house, it had been shipped media mail. 

The seller paid 3.22 for media mail, post office examined to make sure it was media mail and it was deemed to not have been media mail.  The shipping charge should have been 7.95.  I had to pay 4.75 if i wanted to accept delivery of my item or i could return it.  since this was a birthday gift for someone else i did not want to deal with returning and starting over.   Is there anything i can do in regards to my extra $$ being paid for delivery?

Shipping & Returns question

Feb 10, 2016 12:38:21 PM PT

postage due upon delivery

Zero feedback buyer in my area bought 2x items. The next day I received an email from eBay saying that the buyer wanted to cancel the order. So I went into the resolution center and entered the cancellations as per buyer's request.

 

The day after that the buyer contacted me, apologizing and saying he was having trouble paying with Paypal and is he still could continue the transaction. I said that was fine and that he should go into the resolution centre and state that.

 

Another 2+ days passed and he paid through Paypal.

 

Here's the problem....It now says within each item: "eBay Note: We're just waiting for the buyer to confirm they received a refund for this order. View Details"

 

I cannot close the cancellations even though the buyer paid and the buyer is not responding to my requests to close the cancellation requests.

 

Because they are Zero FB and because of how this started, I am very hesitant to ship the items before the buyer has closed the cancellation requests.

 

Is there anything I can do here?

 

PS: I have called eBay about this and spoke to someone in Customer Service (in goodess knows where), who did absolutely NOTHING to help me out.

 

 

 

 

Selling question

Bidding & Buying question

Feb 12, 2016 12:56:37 PM PT

how do I make my bidding private?

Selling question

How do I end an auction early - I have misplaced part of the lot of books.

 

Ebay says I can't edit an auction item.  \

 

What do i DO.

 

Thanks

Booksellers discussion

Feb 11, 2016 2:40:52 PM PT

Ending listing early

I have a blouse that  has s/c for size but measurements appear to be for an adult.

Does this s/c usually mean small/child?

Selling question

Feb 12, 2016 10:41:29 AM PT

what does size s/c mean in a blouse

i hAVE BEEN TRYING TO BID ON AN ITEM... I CAN WRITE IN THE BID... THEN AN OPPS COMES UP AND SAYS THE SELLER WILL NOT ACCEPT  BID

 

Bidding & Buying question

Feb 10, 2016 7:25:19 PM PT

has any one had a problem with bidding???

How can I (in good conscience} call it free shipping when all I'm doing is adding this cost to my item?

Even if it's calculated by buyer location.

Or,I want to sell an item for 10.00 with free shipping but it costs 15.00 to ship it?

I am either misrepresenting myself or losing my tail.

I would really appreciate a straight forward answer. Please explain this to me.

Shipping & Returns question

Feb 10, 2016 1:51:41 PM PT

Free Shipping

I sold a toy cassette recorder in November that was probably about 15-20 years old, still in the box. This morning I recieved an email from the customer that it never worked and it was a huge disapointment and she wants a refund. What should I do? She says if she gets her refund, she won't leave negative feedback. However, I don't think its possible for her to leave any feedback at all at this point. Should I just not recognize the issue? I don't really feel obligated to accept the return...what do you more experienced sellers think?

Selling question

Feb 12, 2016 9:13:02 AM PT

Buyer Wants to Return Item After 3 Months

If I purchase something using a credit card, does ebay/paypal charge any fees?  I'm wondering if it's better to pay with my credit card (where I can earn some points/cash back) as opposed to paying with paypal where I earn nothing.  Thanks in advance!

Buying & Selling Basics discussion

Feb 11, 2016 10:32:48 PM PT

Pay by Credit Card

I'm pretty sure this is fake, but wanted to run it by the board before I toss it. Thank you.

Fashion discussion

Feb 12, 2016 8:54:09 AM PT

Fake Gucci Sweater?

Who pays for a return if the item wasn't as descriced?

Shipping & Returns question

Feb 12, 2016 2:56:01 PM PT

returns

I have two of these cups with lids. Are they for Sake? They are 3 1/8" tall by 1 3/4 top diameter. The lid is larger in diameter at 2".  I believe the flowers are Lotus. It has some writing on the bottom, Japanese??? Does anyone know what these are used for or what the writing on the bottom says 

Thank you!

Pottery, Glass & Porcelain discussion

RECENTLY I BID ON AN ITEM WHICH WAS A FIXED PRICE OR BEST HIGHEST OFFER, I BID AND SELLER COUNTERED,

DIDNT EVEN GET A CHANCE TO ACCEPT OR BID AGAIN, WITHIN A FEW HOURS THEY SOLD IT TO SOMEONE ELSE. IS THIS ACCEPTABLE, I THOUGHT I HAD 48 HOURS TO RESPOND

Shipping & Returns question

Feb 10, 2016 5:12:59 PM PT

Unscrupulous Seller

I received a refund for an item that was defective. I bought it January 24. I used ebay bucks to pay for the entire purchase. I was refunded the full price today and I see under my ebay bucks section in my account it reads "Your eBay Bucks certificate was credited" with the correct amount. How can I use the ebay bucks now since this is from the last earning period? I read previous messages that there was a 21 day extension when you receive a refund using ebay bucks.

Thank you for any help.

Bidding & Buying discussion

Feb 11, 2016 8:08:32 PM PT

ebay bucks refund

A buyer just bought three games. I had already purchased first class shipping for the first game when he bought the other two. All are free shipping.

 

In the past, I could not use the same tracking number for multiple items, and I don't know how to combine these. He has already paid. What do I do to avoid being docked for shipping metrics or leaving myself at risk for a case but so I can ship all three games in one box with one tracking number?

Selling discussion

Can Paypal Micropayments only be used for DIGITAL goods, where no product is shipped?

 

Thanks for the help

Selling question

Feb 10, 2016 10:00:46 AM PT

Micropayments

any idea? 

My Account discussion

How can I discount an item 10% of original price and have that show on the listing? Item hasn't sold so wanting to mark down price, but wanting that to show on the listed item.. thanks

Selling discussion

Feb 12, 2016 8:34:20 AM PT

discount prices

http://prntscr.com/a2ge6b, no funds in paypal yet but I will receive it as I ship the item or not?

P.S  Link is safe, try googling Lightshot if you dont believe

Buying & Selling Basics question

Feb 12, 2016 1:17:08 PM PT

Am I ready to ship digital item?

Hello everyone,

 

I've recently bought an item and the seller indicates that the item is shipped but didn't provide me with a tracking number which makes it difficult to comfirm, and i've contacted him he told me it was delivered which isn't, i've read in several threads that the seller is not required to provide a tracking number which i don't understand i mean why should i take their word for it? if you shipped something you should provide a comfirmation of some sort otherwise you can't prove it was shipped in the first place, the seller has 99.6% rating and over 11000+ points which makes them good i think but what should i do? 

 

Any help would be greatly appreciated.

Shipping & Returns question

Hello, I have a Saxophone to ship, but unfortunately all of the USPS priority boxes are simply to small for it to fit in. I have lots of non-usps priority boxes sitting in my garage.

 

If I am able to use them, what must I do? What selection should I select at the drop down menu where it shows the type of box I will be using to ship?

 

Thanks.

Shipping & Returns question

Feb 12, 2016 12:28:51 PM PT

Can I use any box to ship an item?

Hello community

 

I sold on 4th February 2 games and buyer hasnt paid yet (11th February). What can i do in this case?

Thank you

Payments question

Feb 11, 2016 2:25:32 AM PT

Awaiting payment 1 week

Today Feb 12,2016, I printed out a shipping label for a small 3 oz package and expected to be charged the new commercial rate for 0-8 oz : $2.60 which we've all been seeing since USPS increase Jan 17.   I was surprised to get charged only $2.54 - the retail rate.  I contacted eBay and the eBay rep had no idea what was going on...didn't even know eBay shippers who print postage on eBay get commercial rate.    This is not going to be a problem until I send a package over 3 oz. and the retail rate is a lot more than the commercial.   Is anyone else seeing that they are getting charged retail postage rates???

Shipping & Returns discussion

I ordered an item that was considerably expensive and the seller shipped it out to me via express mail. The for three weeks it languished in Russian customs, to protect myself just in case the item was not as described when the estimated arrival date approached I filed an item not received claim. Ebay put the case on hold to allow the package to arrive (another 30 days). The item looks like its stuck in US Customs now for about 2.5 weeks but the extention ended so Ebay ruled in my favor and is issuing me a refund. Right now I'm shopping around to see if I can get the item from another seller as this item is required for a project.

 

So, if I do get the item from customs somehow, what am I obligated to do as a buyer?

Shipping & Returns question

Feb 11, 2016 6:26:50 PM PT

Item not received and was refunded

I've been getting the same errors about my file excahnge upload. I am about to give up. Any one that could look into my file and tell me what's missing or what I need to change to make it work. I uploaded the file here:

http://patrickaliaga.com/ebay/File_Exchange_template/FileTransferBasic2.csv

 

I made some changes according to some feedback  user's posts, but  I think the error is to general. I did erased the shipping type from Flat to nothing, but still getting the same error.

 

Any suggestions?

Any help would be great

 

Tools & Apps discussion

Hello,

 

I am new to eBay and have only sold a few large items but I've noticed that people can click purchase without the means to pay. I would love if eBay implemented an option to decline purchase requests until Payment has been sent. Other sellers in the competitive field I sell in can easily create new accounts and knock my items down for a few days until I can file unpaid item case and relist at which point they can repeat. I'm not saying this has to be the case for everyone but I know I personally would love an option to do this. Obviously this would not be the case at all with offers.

 

Thoughts?

Payments discussion

Shipping & Returns question

Feb 12, 2016 10:49:36 AM PT

Is it safe to ship to Hong Kong

Since there are discounts for purchasing postage through ebay, I am wondering if I can use it for non ebay items.

 

Any ideas?

Shipping & Returns question

Hello all and thank you for being there!

 

I purchased an item which I did receive.  I inadvertantly opened the request an "Did not receive my item".  I have not been able to work things out with the seller, and have just asked ebay to step in (having waited for the required time to pass).  If I close this request, will I still be able to open the "Item not as described" request?

 

I have included the above information in my summary to ebay, however as that may take several days, I wanted to request direcion from the real experts here.

 

Regards,

Michael

Bidding & Buying question

Feb 11, 2016 10:59:39 AM PT

I mistakenly opened the wrong request type

   

How can I cancel my Auction listing and relist it as a fixed price with best offer listing ?

Payments question

Feb 12, 2016 12:51:33 PM PT

How do I cancel an auction listing

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