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I fished this doll out of a bin heading for the landfill - she looks familiar & I'd like to try to fix her up.

Does anyone recognize her? No marks. Hair feels human. Many thanks for looking!

Mary

20160927_094032.jpg20160927_094306.jpg20160927_094215.jpg20160927_094053.jpg20160927_094104.jpg20160927_094230.jpg

Dolls discussion

 

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Would someone be kind enough to translate this, please? It's on the bottom of an old Japanese (I think!) tea or cookie jar. I'd really appreciate any help.

Thank you! 

 

 

Selling question

Sep 26, 2016 4:39:51 AM PT

Can someone translate, please?

9" tall, thanks for looking.

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Pottery, Glass & Porcelain discussion

I was given this handbag as a gift from a friend of mine. I'd like to start selling things on here but I surely do not want to try and sell a fake! I don't want kicked off here for any reason. Please can someone tell me if this is authentic as I have very little to no knowledge on these things, thank you so much!20160928_093517.jpg20160928_093547_001.jpg20160928_093743.jpg20160928_093630.jpg20160928_093658_001.jpg20160928_094021.jpg

Fashion discussion

Sep 28, 2016 8:32:15 AM PT

Help me Authenticate please!?!?

Increase your sales opportunities
by selling more in global markets. Business like yours are seeing higher sales from countries like Canada, United Kingdom, and Australia. Reach your business’ full potential by increasing sales in these markets, too. Display images to show real-time content

Increase your sales opportunities
by selling more in global markets. Business like yours are seeing higher sales from countries like Canada, United Kingdom, and Australia. Reach your business’ full potential by increasing sales in these markets, too. Display images to show real-time content
Display images to show real-time content
You’re already selling outside the U.S.—but PayPal can help you increase your
presence in Canada, United Kingdom, Australia and 200 other markets around the world. With benefits like PayPal Seller Protection and tools like currency and language
management, PayPal can help you find more sales opportunities overseas. Line
Line
ebay
ebay
Special offer from eBay to increase your international presence Get 3 months of free insertion fees on up to 50,000 fixed price
listings that are Good ’Til Cancelled. Just the thing to expand
your business globally and find even more opportunities for
international sales. See termsDisplay images to show real-time content

You’re already selling outside the U.S.—but PayPal can help you increase your
presence in Canada, United Kingdom, Australia and 200 other markets around the world. With benefits like PayPal Seller Protection and tools like currency and language
management, PayPal can help you find more sales opportunities overseas. Line

Line

ebay

ebay

Special offer from eBay to increase your international presence Get 3 months of free insertion fees on up to 50,000 fixed price
listings that are Good ’Til Cancelled. Just the thing to expand
your business globally and find even more opportunities for
international sales. See terms

Selling discussion

I know these are post earrings,but with the clip back part, do they have a particular style name? or just leave it at posts?  

 

I have checked Sandy`s site along with online supply places & I see photos of this particular style, but no style-name given. 

 

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Jewelry & Gemstones Board Group

Sep 26, 2016 11:38:08 AM PT

Question about Earring Findings

Hi, this is my recent Tory Burch mini amanda Backpack, please help me authenticate this, much is appreciated. thanks Ebay community!20160927_092349.jpg20160927_092438.jpg20160927_093001.jpg20160927_093611.jpg20160927_093702.jpg20160927_094057.jpg20160927_094152.jpg20160927_094447.jpg20160927_094552.jpg20160927_095235 (1).jpg20160927_094357 (1).jpg

Fashion discussion

Sep 27, 2016 3:59:33 PM PT

Please help authenticate Tory Burch

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Good morning everyone

 

Radine

 

 

 

 

 

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Hello. The other day i bought an Iphone Pink, and today the seller contacted me to tell me that they didn't have an Iphone Pink so they sent me one that's GOLD. They told me that once it gets here they are gonna refund me with the money.  How can they already send me something i dind't want without asking me??

What should i do?? I need a refund now to buy a phone that really matches what i want!!!  Also the other problem it's that here in Argentina when something arrives to the country, you have to go to the post mail and the only way to get the item you have to pay 50% of the total price of what you brought, So the only way to get that cellphone it's to me paying that and then returning. It's terrible 'cause i never asked for that phone.

Please help me, hope you understand. Sorry for my english. 

 



Buying & Selling Basics question

FrontFrontBackBackSideSideFoil glass CabFoil glass CabFront againFront again

Jewelry & Gemstones Board Group

If ethnic, what ethnicity?  It's not a big deal but I do like the shell inset in the wood pieces. It fastens with a button toggle.

 

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Jewelry & Gemstones Board Group

Hope your birthday is fantabulous!!

 

 

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Jewelry & Gemstones Board Group

Sep 28, 2016 3:57:42 AM PT

HAPPY BIRTHDAY gauntlettgems!!!

Hear ye, hear ye; bring out your eye candy!  Keep the pictures smaller to speed loading, and as always no live auctions.  The first one isn't jewelry, but it's pretty.  I found it unframed in a yard sale less than a week ago.  Rematted the poor dear and put it in an 11x14 frame.  She's off to a friend's house at Chanukkah. The elephant has been in the room for a while, and the last is a piece of fossil coral in silver.

 

Elizabeth Korn oil pastelElizabeth Korn oil pastelIt's that time of year!It's that time of year!Fossil coralFossil coral

Jewelry & Gemstones Board Group

Sep 27, 2016 8:57:39 PM PT

Fall-ing into Eye Candy Wednesday

 

2016-09-25 18.13.31.jpgSorry don't know why pics are sideways, and can't figure out how to rotate them here.  Came across this piece of furniture, have no clue wat it is used for.  Heavy dark wood, maybe Asian, with a lot of metal detail.  Has a thin piece of wood, that is removable, maybe for hanging something?????2016-09-25 18.13.06.jpg2016-09-25 18.13.51.jpg2016-09-25 18.14.04.jpg2016-09-25 18.14.23.jpg

Collectibles & Art discussion

Hoping someone here recognises her......marked at back of neck, & to make it extra fun it's only a partial mark. She's hard plastic body with softer head & stands about 13" tall.

 

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Looks like a copyright symbol & maybe beginning of name (left side) - then the date 1985 (or 65) on right side.

 

Appreciate any help or advice, thank you.

Dolls discussion

Sep 26, 2016 11:05:19 AM PT

Who made this Scarlett O' Hara doll?

I can use a little help. Is this a Cambridge Rose Point  ice bucket  #1705? Stands 5 3/4 inches tall. Diameter across top is 4 3/4 inches. Thank you!IMG_1631.JPGIMG_1632.JPGIMG_1633.JPG

Pottery, Glass & Porcelain discussion

Sep 27, 2016 4:50:13 AM PT

Vintage Glass Cambridge Rose Point?

Perplexed,  Bought this over 10 years ago when I was still collecting  but lost my list with the associated artists'.    I can only make out B O C or K then maybe "ing"?  Selling my collection and really would like to attribute to the proper artist.

BottomBottomIMG_4981.JPG

Collectibles & Art discussion

Sep 26, 2016 4:56:43 PM PT

Need help with a paperweight signature

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Good morning everyone.

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

 

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Can someone translate this for me, please? It's on the underside of an old Japanese (I think!) tea/cookie jar. Thanks in adavance for any help - I appreciate it!

 

 

 

Collectibles & Art discussion

Sep 25, 2016 5:01:14 PM PT

Can someone please translate?

Cannot find any info on the net.  Even on the vintagelabelguild.   Is it vintage?  It is Monroe & Main.

It has ruffles on the slant in the front.  Shoulder tie on left. Bottom front has pleats,  bottom back is smocked. 

 

Thank you so much.

 

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Fashion discussion

Sep 27, 2016 7:19:57 AM PT

Help with this top: is it vintage?

I am used to the number of people watching a listing being indicated on a listing.

 

Maybe I just have not been paying attention (or looking at items without inquiries), but how long has the number of inquiries been there?

 

It is in RED, it is in BOLD, it can't be clicked upon or hovered over for additonal information.

 

As a buyer, what possible use is this vague information?

 

Does eBay think it is that important for buyers to know that there have been a certain specific number of unknown subject inquiries?

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Bidding & Buying discussion

Sep 27, 2016 4:38:23 AM PT

# of Inquiries on a listing

 

Can anyne ID these vintage antique Japanese gilt bonze birds?

Are they a picture holder?

 

I am not sure if the pads were added later

 

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Collectibles & Art discussion

Do not under any circumstance purchase BTY batteries. They are complete garbage. A simple Google search "BTY battery" will produce over 300,000 results. Most of which will tell you thses are junk. eBay should not allow these to be sold . The specs published are false as far as ratings they claim 3000mah they test out very far below this. Come on eBay get on the ball, these items are all over your pages.

Bidding & Buying discussion

Sep 27, 2016 4:15:01 PM PT

BUYER BEWARE :BTY battery

My earnings has been not getting updated. usually i get my report every morning but so far i don't have any update. it was showing Earnings tab last updated as 09/25/2016

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My Account question

I recently tried to install an update to eBay Turbo Lister II and was surprised to see Windows Defender detect a Trojan horse virus in Update.exe

 

The update did not complete as the file Update.exe was quarantined.Anyone else see this? I have done a Google search and not found any reports. Is this a false positive?

WindowsDefenderTrojanDetected.JPG

 

 

Tools & Apps discussion

It r eally doesn't look old to me but wondering if I shouldl list it as depression glass.  Any advice on it big thank you!!!!IMG_2361.JPGIMG_2360.JPGIMG_2362.JPG

Depression/40s-50s-60s Glass

Sep 27, 2016 9:40:31 PM PT

Lavender depression glass Is it?

HI, I'm having an issue with creating a Fedex Smartpost shipping label.  It is showing this error code.

 

Screen Shot 2016-09-28 at 11.54.29 AM.png

Is anyone else having this problem?

Technical Issues discussion

Sep 28, 2016 12:07:45 PM PT

Fedex Shipping Label Creation Error Code

Can someone help me identify this Alexander the Great coin? Thanks!1472658501366.jpg1472658501076.jpg

Selling question

eBay sellers and buyers..help me out....buyer left negative feedback  

Negative feedback ratingthis is not like others handpiece, this one is not powerful as the 35000 rpm.

 

 

after using item incorrectly putting on the voltage to out of the US. After working out with them the item the purchased was working properly, with no problem at all. My buyer did not see when we sent them the revise feedback email and it got expired. They want to remove feedback but eBay DOES NOT ALLOW THAT TO HAPPEN. 

Selling question

5 3/4" tall. What type of glass is this ?100_1542.JPG100_1543.JPG

Pottery, Glass & Porcelain discussion

Looking for assistance on this beautiful old religious medal, "O Mary Conceived Without Sin -1830" on one side and "M" and the "Congregation of the Children of Mary" on the reverse side. The medal measures one inch across, is paper thin, and the words are very clear.I have many, many religious medals that I would like to find the value on.  Any help with this medal, or suggestions on where I can find information on other rare religious medals would be greatly appreciated. 

 

Thank you.

O Mary Conceived Without Sin - 1830O Mary Conceived Without Sin - 1830Congregation of the Children of MaryCongregation of the Children of Mary

 

Collectibles & Art discussion

Sep 27, 2016 8:03:45 PM PT

Antique Mary Miraculous Medal

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I probably already used this one but oh well. The memory isn't what it used to be.

 

Good morning everyone

 

Radine

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

I bought a bluray disc set that was listed as like new and the seller took the 2nd disc with the special features out of the box before shipping it. Ebay denied my claim for a full refund because the seller lied and stated there were no special features on that disc. Like new products should always contain all of the parts.

 

shallows photo.jpg

Bidding & Buying discussion

 Hi everyone.Im trying to learn something about this idem. Is it old ,or just yard art?It has no identifyable markings.Thanks,Billy

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Antiques and Research

Sep 27, 2016 11:42:07 AM PT

Help in identifying sculpture.

Can anyone help me Id this piece of jewerly - thanks so much2016victorianbrooch 007.JPG2016victorianbrooch 010.JPG

Antique & Vintage Jewelry by Design

Sep 28, 2016 5:58:58 PM PT

Id a piece of jewerly

Hello. I have a problem when trying to buy an item. I get a checkout error right after I click on buy item, select paying method and shipping and than click accept and pay ,and cannot proceed byuing the item. This is the first time that this has happened

I use PayPal and I haven't changed the information on both my ebay and paypal accounts. It's been going on for a couple of days now. The last thing I bought was a month ago and there weren't any problems then. What is causing this?  Thank you.

 

This is a screenshot of the error notification.

 

Untitled.jpg

Bidding & Buying question

Sep 28, 2016 12:11:36 AM PT

Checkout error

I started to ask a question, but managed to find the answer after searching and searching for more than an hour. I am a new seller so navigating the site is not a smooth and easy process for me.

 

Here was my question:

 

How do I change, update, establish, or revise my Return Policy? 

 

According to eBay, it's easy:

 

To set a default policy: Go to My eBay > Account > Business policies

 

But, since I'm using Seller Hub, there is no Business policies choice under My eBay > Account. This is where I was stumped. 

 

I read some posts here about Business Policies, none of which directly answered my question, but they gave me enough clues (thanks to those who posted!) to eventually find the answer. He it is:

 

Go to Seller Hub. If you forget how to get there (as I did), hover your cursor over My eBay, and then select Selling from the options that appear.

 

Within Seller Hub, click on Listings on the top nav bar, then look for Business Policies on the left side (it is under SETTINGS). Click on Business Policies, which will take you to a page that looks like this:

 

Manage_your_business_policies.PNG

 

 

 

 

 

 

 

 

 

 

I recommend reading the tutorial at:   http://pages.ebay.com/help/sell/business-policies.html

 

I hope this helps other new sellers. And if any of you experience sellers have any advice or suggestions about good business policies, please chime in! 

 

All the best,

 

Mark

 

P.S. Nav bar = navigation bar

 

Selling discussion

Hi, can anyone identify the company that has this marking?  thanks in advance, mike.

 

Collectibles & Art discussion

Sep 28, 2016 7:54:57 AM PT

ceramic marking identification

Last week, 4 days ago actually, I get a guy that messages me about a price on something I am selling. I sell my item as buy it now (no best offer) for $43.50 and he wants to know if I will price match to someone that is selling something similar for $35. I explain the difference and why mine cost more. He tells me if I match that price, he will buy right away. I tell him I cannot and will not try to match that price but thanks for the interest and I figure he is gone.

 

So I sit and wonder....Why does he care so much about getting mine for the lower price when he thought they were the same thing (the items look very similar but are of different quality)...why not just buy from the other guy if all you're doing is price shopping?

 

Anyway, a little while ago, he messages me again and asks if I will take $40 for it and he will buy it. I have not answered yet. $43.50 includes shipping and it's a fairly heavy item that costs roughly $18-$21 to ship to where he is, plus I have the cost of the item and the ebay fees. I am not making a killing on these items as it is but...taking $3.50 off the price really will not kill me. So I wonder....do I now just ignore him just for the point of it all? Then I think, he will buy and then hammer me with negative feedback since I was unwilling to work with him the first time around. It all just seems a little weird.

 

How would you all handle this? Some of you are going to tell me to block him, aren't you?  Smiley Wink

Selling discussion

Sep 26, 2016 5:04:26 PM PT

Should I ignore this buyer?

Why are international buyers able to ask questions that do not offer international shipping?

 

It seems as though buyers should not be able to see items that they cannot buy.  What would happen if the buyer didnt ask the question and went straight to buying the item when i do not offer international shipping.  

 

They knew that i would not ship to them, but they asked if i would ship to them.  And if i would be willing to combine multiple items and give them a reduced rate.

 

again, im just confused as to how/why they saw my items, even more so as to why they were able to ask a question.

 

Thanks in advance.

Selling question

I am interested in an item a certain Seller has for sale. There are specifics that I want to know before I buy. I have sent five emails over the last two weeks with ZERO response. I know they are doing business because they have feedback left every day. It seems rIdiculous that you would have an item for sale, but not respond to buyers with 100% ratings that have simple questions. HOW DO I GET THEIR ATTENTION?

 

UPDATE: For clarification, I am interested in buying a Franklin Mint Corvette Convertible. There are two colors of convertible tops (black and gray). There are several pictures in the ad that show the car....none of which show it with the top up or describe which color the top it. In fact, some do not have tops at all. I am looking for one with the gray top. My question to the Seller was simply "is the top gray or black or no top at all?" I have already ordered one from a different Seller that advertised it as the gray top. When I got it, it was the coupe, not convertible. They not only refunded me, but told me to keep the car for my trouble. Keep in mind that these run up to $250 because it is the 2008 Indy Pace Car.

Bidding & Buying question

The pattern (espresso) is still available on the website but this style is not. It has a tag but I don't recognize the store. The fabric feels like a microfiber and is definitely quilted. The lining is what's throwing me off. Here are some pictures.

Fashion discussion

Sep 26, 2016 6:14:56 PM PT

is this a real or fake Vera Bradley purse

I currently have a Apple Care Protection Plan Mac Pro M7812ll/b product for sale.

A buyer asked the following: "If I buy this from you would you send me the activation code through ebays email before you send this to me. Do to that I need to activate a Apple care + Protection plan onto my 2015 MacBook Pro before you would be able to ship it to me. Plus I want to make sure that this will activate on my MacBook Pro because I do not have a lot of time to be waiting to activate this product on my Mac. I will then send you a picture of it activating on my MacBook Pro after I have activated it so that we both know that we are good to go on this Apple care protection plan that you have up here for sale. I will greatly appreciate to here back from you."

I feel that this may fall under restricted rules concerning electronically delivered gift cards, but I'm unsure.

What would be the best course of action?

Selling question

Someone from Malaysia contacted me regarding an item i have listed for sale but wants to do it outside of ebay. This is a scam and I am trying to report it but you can only report buyers after a transaction which is useless for this purpose. Ebay needs to provide an option where you can report a scammer - I have yet to find a way to do this.

Selling question

Sep 26, 2016 1:14:35 PM PT

How do I report a potential buyer?

I have this very long 3 panel print looks to be signed t.e prie says trial proof i think, would lke to know the name or ant info i could do some reasearch on this. this is 10 ft 1" long by 2 ft 6" tall. PLEASE Help

Collectibles & Art discussion

Sep 26, 2016 7:48:46 AM PT

ART Print need help with this print please

Hi, my listing here: http://www.ebay.com/itm/272389277080?ssPageName=STRK:MESELX:IT&_trksid=p3984.m1555.l2649

 

is not showing up in the category search even though it's past 24 hours. I can find it using keywords in the direct search, but the fact that it's not showing up in the category search might be affecting the number of views. Can someone let me know if there is something wrong with my listing or how to fix the issue? Thanks.

Selling discussion

I am hoping someone will recognize the signature on this art glass vase.  Any thoughts or help will be greatly appreciated. Thank you for looking.

Pottery, Glass & Porcelain discussion

Sep 26, 2016 4:20:30 AM PT

Help with signature on art glass vase.TIA

Hello, I sold an item in July. Since it was over $200 signature confirmation had been requred. The item wasn't delivered as noone was home. It was in the post office for 2 monthes....

I contacted buyer couple times and asked if she picked up the item but received no respond.

Today, after 2 monthes since the item was sold I received it back as it was unclaimed.

What should I do now? :-(

Thanks!

Shipping & Returns question

Sep 26, 2016 11:20:23 AM PT

Unclaimed parcel

I just typed in CROWELL...for these 2 search engines.   Google  then  Yahoo. Nothing for my current 428 listings on eBay showed up for both sites (I have 3 ebay accts) ....no wonder I have no sales.... BTW;  1 year ago, I was selling about $ 600. a month....oh well.   goodby to that.   - it all went downhill,  starting in March of 2016.

Selling discussion

The book cover and cloth are in bad condition, but the rich colorful illustrations as well as the entire contents are in good condition.  I looked for this book on Abebooks.com to no avail.  Copyright 1925 by Charles Scribner's Sons; Illustrated by W.J. Aylward.  Published in 1936 by Scribner Press.

 

Any info would be appreciated.

Booksellers discussion

The package, two different sized joggers from the buyer I bought from, was supposed to arrive on the 22nd of this month and it has not. It is now the 26th and it's arrival is yet to be updated. Last time I checked, this morning again, that it was still in Orlando Florida. I was wondering how long do I have to wait before calling to figure out why my package hasn't arrived?

Shipping & Returns discussion

Sep 26, 2016 7:52:56 AM PT

Package Arrival is Past Due

I was literally on ebay live chat last week, have they removed it again?

 

In the help pages they say they still use live chat, but i csnnot find a link to it, has any one got one?

 

Thanks!!

 

Nicci

Tools & Apps question

Sep 26, 2016 8:33:35 AM PT

Where has Ebay live chat gone now??

Hi,

 

Is anyone else having ebay shipping problem like this? I have only recently started backon ebay and have been using the "print shipping label;" to print my USPS shi[pping label, pay for my postage frommy paypal account, and print the packaging list.  Today, I tried to do just that, and it sent me to a page to sign up with UPS shipping. I do not use UPS.  I live in a small town and there is not UPS dropoff.  And, I am not always home during the day.  USPS priority mail works best for me, and usually, my customers.  So, the question is, is the USPS connection still good?  How do I get to it?  I find no announcement on a change. Please Help. I need to send a package today, and, I have a bunch of auctions set up for USPS shipping, with the discount

 

Ed

Selling discussion

Sep 27, 2016 1:37:43 PM PT

shipping

I have a motorcycle for sale. This is the first time I've sold on eBay motors. I have one bidder and he is asking "Can I pay the Uship on Ebay to ship it to me?"  My understanding is that he should click on the link for Uship under the shipping and payments tab and it will take him to the Uship site where he can get quotes on having the bike shipped. Is this correct? For payment options I am requiring a deposit through Paypal, and the remainder in cash, cashier's check or money order. How does the timing work on this so I make sure I get paid before I ship the bike? In case it's helpful to look at the listing, the eBay item number is 252555463978

 

Motors discussion

Sep 26, 2016 5:52:50 PM PT

uship

What is Ebay GSP "unique identifier code" like? If the seller forgot to print/write it on the shipping label does it mean i would lose my package?

Shipping & Returns discussion

Sep 26, 2016 10:38:34 AM PT

Ebay GSP unique identifier code?

I'm afraid I've forgotton the link to use for printing a postage label only (without an item).
Can anyone help?

Thanks

Shipping & Returns question

Sep 26, 2016 9:10:25 AM PT

print postage only

Original winner did  not pay.  Relisted this as a second chance offer for 24 hrs, this is the first time I have done this. I  didn't know it would be a public one hour buy it now, thought the offer would only go to the 2nd place bidder.  The item is now listed in my "unsolds", but when I click on it there is a winning bidder name. (not the original winner).  Not sure what is going on.

Selling question

I had a remorse return a few of days ago.  I accepted it and presumably they were sent the label from ebay. They never printed off the label and I began to think maybe they changed their mind.  Then today I get it in the mail with their own label, the return address s a companies name and I wondered if they found a way to save on shipping by printing it off at work.  

 

Regardless their reason my problem is now this -- the case is still open showing label not printed.  What do I do at this point to refund her and can this case be closed? Any suggestions?  So confused on what/how to do at this point.

 

Thanks, Deana

Selling discussion

Sep 28, 2016 3:21:23 PM PT

Return came but used their own label

I have handled buyer's claims many times for orders that were covered with insurance. It's a fairly straight-forward process.

What I'm not sure how to properly handle are orders that do not have insurance, specifically low-value items: products less than 1lb which have a value lower than $50, i.e, First Class and Media Mail.

In the case of a buyer receiving an item damaged in transit without insurance, what would be the best to do?

Shipping & Returns question

Just took a royal screwing from ebay. Buyer states item arrived chipped. Asked on 2 occasions for photo of damage and condition of package item was sent in. No response either time. If damaged during shipment I could have processed claim and buyer would have refund. USPS needs  photo of packaging along with damaged item to process insurance claim. Today I received notification from ebay that the buyer sent the photos I requested and I did nothing so they sided with buyer. I contacted ebay and informed them buyer did not communicate or cooperate at any time.  According to ebay, the buyer sent 1 photo on today's date! and since the decided the case the photo is not available for me to view. Talk about a coincidence, buyer sends photo same time case is closing. WOW!!! 1technician and 2 supervisors later, i could not get them to grasp the fact that this buyer did nothing and ignored my communications until the 11th hour. Buyers word is all that is needed for ebays support. They do not recommend buyers photograph items. If the buyer doesn't have to send the photos USPS will not process the insurance claim. Believe it or not, all the employees I spoke with today acknowledge the fact that photos are required, I was told by all that they don't mandate buyers cooperate with the seller.  In addition, be advised that, according to Jared at ebay resolution department, Ebay hires the resolution staff to handle these types of problems and no one is "permitted" to speak with their supervisors. Nobody gets past the resolution team.  I'm guessing ebay must be in the land of OZ! 

Shipping & Returns discussion

Sep 27, 2016 3:43:42 PM PT

Returns

Buyer just sent me a messge about two ways in which her item is defective.  One of them I feel is very subjective.  That is, 99 other buyers probably would not see or mention it.  I certainly didn't notice anything like that, nor the second problem she identified.  She's within the 14 days stated in my return policy, but she said she's contacting eBay regarding her options.  Um, okay.  800 transactions and I've never had this happen before, so I asked her to let me know what they say.  I also asked her what SHE wants, since she didn't say.  Normally I would just issue a refund, but this is a $150 item, and I know someone else will pay just as much even if it is damaged as she says.

 

She also said that the listing didn't mention any defects.  This is true.  However, she purchased the item in a fixed-price listing without asking any questions beforehand.  She said at such a price she expected perfection; I think if that's how she felt about the price she should have been more inquisitive.  Of course I'm not going to say that.  I'm perfectly happy sticking with my return policy which says that the buyer pays return shipping.

 

I guess I'd just like to know what MY options are, if she turns out to want something different.

Selling discussion

That box came up when I went to list. You know, that warning about being suspended or respricted. I'm fairly sure this is authentic because I 've sold Louis Vuitton before quite a few times, and I've seen plenty of fakes, but I want to hear what you think. The tab with the ID number is missing and that could be a problem. 

Fashion discussion

Sep 28, 2016 10:41:56 AM PT

Louis Vuitton Speedy Opinions Please

How do I change a invoice if something was supposed to be shipped through GSP but now I want to change it so I send it through my own International Postal Carrier instead of GSP

Shipping & Returns question

Need some help adding the 'seller is away' message to listings.  Anybody can tell me how to do it?

Buying & Selling Basics question

Sep 26, 2016 2:19:31 PM PT

Seller is away message

Hello,

I bought 3 devices from tropical mobile, so I need exchange these with new devices without battery problems.

How i can return the devices and who pay the return shipping cost?

Shipping & Returns question

I have a eBay store.  Do I get discounts on  buying shipping supplies?  If yes, how do I do it.  I always bought supplies without a discount.

 

 

 

 

 

Thank you

Mary

My Account question

I'm selling essential oils and related products, one being toothpastes that weigh approx 4 oz each.  They are BIN listings with free shipping (by first class USPS).  This shipping service allows up to 16 oz and is very reasonable.  I have been listing multiple toothpastes on one listing - which I think is saving on listing fees - i.e., 50 free listings per month. This was great until a buyer bought 3 toothpastes (which in retrospect, I should have anticipated!).  Three toothpastes, including the box and packing material, puts the package at .2 over the prescribed 16 oz, which must be upgraded to another service. I ended up using priority mail for about 3 times the price - which was an easy enough way to correct my mistake, but something I must allow for in the future.  Since I can only print one label per sale, per each listing (printing USPS labels on ebay) that was the only answer I could figure out.  Should I just do more listings and only put 2 items available on each one? That sure increases the number of listings I create, but it is the only way I can see.  Am I missing something? I would really like to stay with my free shipping option. Thanks for your help!

Shipping & Returns discussion

I have a item that has a mailing size of 30"x18"x5" and 5 #.  When I used the calculator, it shows that it would be cheaper to mail to Calif from NJ via express($51.80) than priority($68.37) .  That doesn't seem right, but I can't figure out what I'm doing wrong? Can anyone help me understand

Shipping & Returns question

So there is this user on eBay, I still remember her name is , she lives somewhere in the south I believe.

she wanted to buy my action replay ds which I listed for $20 for her sons birthday. Then, the day came when she claimed she purchased my listing, and it didn't even say it was paid! So then she stated that she sent me the 20$ but my PayPal said $0 balance. Then I asked her and said why haven't I recieved your payment yet? She tells me oh eBay and PayPal just separated, haven to you heard? And I said no, then I said so when's my money coming? She said don't worry, it'll arrive.

 

anyways, I have been messaging her for months endlessly and she never reposnds, I think she is ignoring me on purpose and hasn't ever given me my payment. The listing for my action replay ended without being paid so I don't know what is going on!

I don't know much about what the changes were when eBay and PayPal split last year or two ago. But I'm sure I never have recieved my payment, because I never was notified of receiving my $20 from my action replay.

 

someone please tell me if I was deceived by this  or if she paid and my payment nevertheless came!

 

i can't even find the listing for my action repplay, I dislike how eBay wipes clean the listing history after they aren't relisted after a while.

Payments question

Sep 27, 2016 12:49:14 PM PT

I never recieved payment

Hello, can anyone please help giving any information about this awesome Balck Americana doll? It stand only 4 1/2 inches tall. The doll sways back and forth on its pivot point at its hips. Almost like a boble head doll, but it only sways back and forth. The body is made of a cardboard like material and legs are a light weight wood material. It is marked 25 cents on the bottom of one foot and marked made in USA  and other words and numbers that are unreadable on the bottom of the other foot.

 

Thanks for all your help

 

 

Collectibles & Art discussion

Any help is appreciated, I am just getting no where with this!

 

Thanks in advance!

 

 

Collectibles & Art discussion

Hello, I sent an item Priority mail, shipped on day was paid, went to Myrtle beach, then to Columbia, SC and to Kearney, NJ where ithas sat for last 6 days.. What actions do I take now, TIA?

Shipping & Returns question

Sep 28, 2016 12:27:56 PM PT

Item sent priority mail not received

I was trying to post in this forum for some help authenticating a handbag but I don't even know how to post pictures of it here? Can someone please help me? I'm new to eBay and don't want to be removed for a fake product!

Fashion discussion

Sep 28, 2016 6:30:41 AM PT

Adding pictures???

I was wondering if someone could tell me how to track how many "free" listings you have per month.  I have no idea where I am in the cycle.  Thanks in advance!

Bidding & Buying question

I have a buyer who is unresponsive after 5 days, 2 invioces and an email.  Can I just relist the item, or do I have to go through the resolution center?

Selling question

Sep 27, 2016 4:26:07 PM PT

Unresponsive buyer

My Account question

Hi :-)

 

I have four identical items to sell, but two are red and two are blue. How do I set up the drop down option so that the buyer can choose the color the want?

Selling question

I have a listing that has free shipping. And the buyer is in the GSP, is the seller responsable for paying the import charges too??? 

Shipping & Returns question

Sep 27, 2016 11:08:51 PM PT

International shipping

I see this question asked a lot, but I can't find a good answer.  I'm trying to find my eBay Bucks balance.  Whenever I click on the eBay Bucks link in Summary of My eBay, it just brings me to my watch list.  It's been like this for me for many months.  Is there a direct link to use that doesn't just go back to the watch list?

Getting Started question

Sep 27, 2016 3:15:46 PM PT

Find my eBay Bucks Balance

How many offers can be made on an item

 

Bidding & Buying question

Sep 28, 2016 12:24:03 PM PT

How many offers can be made on an item

I shipped an item through Fedex Smart Post and Fedex damaged it so USPS would not except it for delivery so I put in a claim through Ebay but now I can't find any info on the status of that claim. So does Ebay have a way for me to check the status of the claim? I would appreciate any help on this matter.

Shipping & Returns question

Please give me some advice. My 90 days will be up on the 30th and yet some of my sold items are starting to show up as not being cleared for up to 10 days after that. I have a good seller record and dont understand when i will have all of my money cleared. I am doing this for my kids and would love some help on this problem. Thanks.

Payments question

Sep 28, 2016 6:03:18 PM PT

Okay my 90 days, Help

I bought an xbox from a post that said free shipping. It arrived and the driver requested $34 in shipping. i told him that ebay said it was free and the driver told me, "it's a common scam just refuse delivery so it's sent back and you'll be refunded." I refused delivery, but now it's been two weeks. The seller isn't responding to me and I have no tracking information on the refused delivery to prove I sent it back and get my refund. What can I do? I'm a broke college student and have been setting money aside for this. I can't afford this scam. 

Shipping & Returns question

Sep 28, 2016 9:49:32 AM PT

refused delivery scam

Hi guys i am looking for the 8 inch barrel for a crosman 357.

Bidding & Buying question

Sep 28, 2016 3:09:02 AM PT

Crosman 357 barrel

    I have a lot of FP with B/O listings.   and the people who make offers mostly fall into two categories:

 

 the vast majority of Best Offers are ridiculously, insultingly low.  There is no longer a way to set minimums when you use ebay's Sell form.

 

Then there is a small group of people who make respectful offers, like 10-15% below the BIN. 

 

Then there is a HUGE HUGE  (I think) group of people who see the BIN and do not seem to know they can make a Best Offer, even with the blue button staring them in the face! 

 

Sometimes I have had to INVITE people to make offers!  And some of the people seem surprised and delighted that they can get the item they love for maybe 10-15% off.  Why do so many decent buyers seem to not know they can make offers?

 

  As I said most offers I have received -- I can't call them  Best Offers -- come from people who offer practically nothing for good items, and I can just  see them scattering these ridiculous low offers throughout the site, in case one desperate seller will work with them. 

 I used to put these people on my BBL but now I dont bother.  I  just hit the Decline button so ebay won't keep shoving them in my face on MyEbay page.

 

Why has ebay not educated ALL its buyers better about the B/O option?   I love full price sales but am interested in fair B/O's too.   FAIR ones.

 

 

 

Selling discussion

Today eBay announced the release of the inline feedback feature on Product Pages:

http://announcements.ebay.com/2016/09/sellers-help-us-improve-the-integrity-of-our-product-pages/

 

It allows users to quickly and easily flag any listing that doesn't belong on a particular product page. eBay then reviews those flagged items and takes action as appropriate. Please use the feature and let us know when you see any irrelevant listings on a product page. 

 

Here are some product pages as an example:

http://www.ebay.com/p/apple-iphone-5s-16gb-space-gray-factory-unlocked-smartphone/168508202

http://www.ebay.com/p/coach-black-brown-signature-multifunction-tote-laptop-baby-diaper-bag-f35414/1438120936

http://www.ebay.com/p/dc-comics-batman-dark-knight-returns-multiverse-mutant-leader-action-figure-build-52-doomsday/1680666303

 

Let us know if you have any feedback.

Thanks.

Selling discussion

Sep 26, 2016 2:26:27 PM PT

Help us improve our product pages

I bought:

Vintage Canvas Backpack Mens Womens Satchel Military Hiking Bag Rucksack 35YQ

Not complaining, but note that the sewing of the shoulder straps are poorly done. The quality of material is OK.

Seller does not allow reviewing.

Bidding & Buying discussion

Sep 26, 2016 6:21:50 AM PT

Seller not allowing review

I have been selling on  E Bay for almost 16 years.  Starting this August E bay restricted my selling,  E bay removed over 400 of my items .  

the claim is that I am selling items I dont have in stock.  What is happening is that I sell a ,single, item. Get paid and ship it out with positive feed back.  A fews days later  a different person buys the same item.  it was never removed.  They perosn buying the tiem dont know that and pays me.  I then have to tell him or her that the item was sold days of months ago and return the money.  E bay claimes I did that 9 times and am now "under performing."  As a result I have been severely restircted.  Both   Bay and I are losing money.  I have written and spoke to many on e bay and the attorney general of New York.  E bay responds by saying I should keep an eye on my invertory and stop trying to sell items I dont have.  I was partially re-enstated and was able to put aobut 100 items back on but am still restricted to only 330 items.  with multibles its up to 650.  I had over 1000 items on   eBay. before the restriction was put into place.   Its on going.  I am still selling but at a lower rate.  I recently found 4 more items that were not removed after being sold. I correct or revise  them .  Difficult to prove that its on going.  If I leave them alone  and peole try to but them I will be accused of selling items I dont have in stock  "Its a catch 22"   My question is any one having the same problem???  stang130  

Selling discussion

 

 

The past few days I've been cutting and pasting the titles of my items on Google and related search engines and I'm not getting many to show up, including my newly created listings. When my title or photo(s) do show up, their either for the (Terapeak site), which doesn't link up with my actual item on eBay, but someone else's item, or another country's site, or worse yet...it's for and old listing that has already ended. I have rarely found an active listing among the 1000 listings I have on eBay right now.  

 

If this is happening to all my listings, I bet dollars to donuts that everyone else's listings are doing the same thing. This could be the biggest reason why so many sellers are seeing slumps in their sales. I have yet to find more than a few of my titles that actually go to their active listing via eBay. Whenever my title shows up with an actual eBay link, it opens the search page with everyone else's listings except mine. It rarely goes right to my active listing. Even my images do the same thing. Most are eBay.tv.

 

Sellers better start checking their inventory titles to make sure you are actually in sync with eBay via Google and other search engines. eBay is most likely providing Web Crawlers with selective data that is linking the search engines with eBay's search pages instead of your item. The Spiders are not getting your correct page data. 

Selling discussion

Is it me or did the board blow up?  I've seen change before but what is this?  I'm getting dizzy seeing the same title all the way down the screen...  Do I need a new computer?

Selling discussion

Sep 26, 2016 2:50:07 AM PT

OMG make it stop!

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