eBay Community


The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section


Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!


Marketing image for Groups Section


The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now


Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile


Connect with Fellow eBay Community Members!
Register or Sign In Today!

The eBay Community

All morning I am getting McAfee warnings .Smiley Sad
Does anyone else who uses norton or other programs have this problem today?

mcafee 2.jpg

Selling discussion

Please help id this glass tumbler or cup? It measures 3 7/8" tall, 2 7/8" across the rim, 2 7/8" across the mid body and has a 2 1/8" diameter base. The name engraved reads Frank Blair and has a vine and leaf motif around the circumfrence. Can anyone tell me what the intended use for this would have been, and if the name Frank Blair may have any significance with this item. I have seen names engraved on dated eapg souvenir pieces but this one seems unlike others I have seen. Any thoughs and input are greatly appreciated. Thank you in advance.Frank Blair Eapg (1).JPGFrank Blair Eapg (2).JPGFrank Blair Eapg (3).JPGFrank Blair Eapg (4).JPG

Pottery, Glass & Porcelain discussion

Seller says "top one" etched on reverse of this coin, I think they meant "TOP 1". Smiley Very Happy



Coins & Paper Money discussion

Feb 7, 2016 6:18:53 AM PT


Hello, thanks for looking!  I have been through my books multiple times and I can't find this outfit.


It is an orange long lacket type orange knit, and a matching orange/blue dress.  A chain is attached to the neckline.  Both pieces have the vintage Barbie tag.  The hem is loose in the front of the dress.


I am not 100% certain these two pieces go together.  They were in a big group of vintage Barbie I purchased.  I couldn't ID either of these, and the orange on both match.


The dress has two small buttons in the back. 


Please help me solve this mystery before I tear my hair out!  





Barbie Collectors discussion

Okay, just created a listing. It is listed at 15 ounces, First Class Parcel, and it is coming up as $6.45 shipping?  Shouldn't it be showing $3.65?  (There is no handling fee!)  Am I missing something (besides my marbles...there saved you all from saying it - ha!)













Selling discussion

Feb 5, 2016 9:02:22 AM PT

WTH? 15 Oz. FC Showing as $6.45

Got this in my email from Ebay this week. I've moved 95% of my business elsewhere over the last several years because Ebay wasn't listening to ANYTHING long-time sellers like me had to say over those past few years, and because I've watched capable dealers be banned forever from Ebay over trivial mistakes, been scammed time and time again with no support from Ebay, and paid the highest charges ever with almost no page views and very limited sales because of that. Now thier stock is tanking, and they want to play gushy-gushy good guy? Did anyone else buy into this?


Dear XXX,

As a business owner, you work hard every day to grow your business. That's why when it comes to issues that affect your bottom line—such as exporting and Internet sales tax—you need to have a voice in the conversation.

To claim a seat at the table—alongside the policy makers whose laws have the power to help or hinder your business—join eBay Main Street.

eBay Main Street is a grassroots action network with a vibrant community of more than 600,000 members. Main Street keeps you informed about public policy matters that could affect your business, and provides you with tools and resources that make it easy for your voice to be heard.

Join today, and we'll make a difference together.


The eBay Government Relations Team

P.S. Main Street is free to join. We also encourage you to stay informed by following us on Facebook, Twitter, and Google+.

Selling discussion

SHILLING so easy to SPOT and eBay does nothing when reported the "conventional way."....


But you gather your "suspected activity" - place it all in line (copy paste) in a word doc so you can be prepared to rattle off  "the SUSPECTS" Activity and dates, etc. on the eBay provided ID (to protect the bidder) and CALL IT IN.


You WILL GET THE RUN AROUND... do not accept the first persons word that they will look into it. Demand nicely to speak to someone in the department that looks into Suspecious Activity.


Be NICE , but BE FIRM.


Then tell the representitive your problem. Be sure you have the ebay give id's with the specs and be prepared to have to go in circles with the rep. They really do not want to be bothered - but if you are persistant - they will go into the "suspects ACCOUNT " while you are on the phone and they can tell from the previous activity that the suspect is a shiller.


Tell them you want something done to the SHILLER and the Seller being SHILLED. After all - they are BOTH DOING IT!


Here is HOW YOU CANTELL when your bid is getting shilled.


First sign: 2 days left - no bids on the item no one seems to want. You place a bid. Less than 5 minutes later, sometimes with 30 seconds, suddenly you are OUT BID.


Go to where it now says "2 bids or 5 bids... etc.."

Click on that.

Pick out the ID that appears to be driving the price up.

Then click ot the "ebay provided ID" for more info on the bidder.

You'll see something like"

30-Day Summary
Total bids: 103
Items bid on: 26
Bid activity (%) with this seller: 50% Help
Bid retractions: 0

 Then look below and see the Bidding History.

When it looks something like this... it is a shiller:

 Home & Garden > Outdoor Lighting 1 Seller 1 4d
 Home & Garden > Outdoor Lighting 6 Seller 2 1d
 Home & Garden > Outdoor Lighting 3 Seller 1 2d
 Home & Garden > Outdoor Lighting 5 Seller 1 2h
 Home & Garden > Outdoor Lighting 5 Seller 3 <1h
 Home & Garden > Outdoor Lighting 2 Seller 4 1d 7h
 Home & Garden > Outdoor Lighting 3 Seller 2 1d 5h
 Home & Garden > Outdoor Lighting 4 Seller 1 6h
 Home & Garden > Outdoor Lighting 4 Seller 3 2d 7h
 Home & Garden > Outdoor Lighting 2 Seller 1 3d 9h
 Home & Garden > Outdoor Lighting 9 Seller 4 1d 2h
 Home & Garden > Outdoor Lighting 9 Seller 1 1d 2h
 Home & Garden > Outdoor Lighting 1 Seller 3 2d 17h
 Home & Garden > Outdoor Lighting 6 Seller 3 1d 17h
 Home & Garden > Outdoor Lighting 8 Seller 3 3h
 Home & Garden > Outdoor Lighting 1 Seller 3 4d 4h
 Home & Garden > Outdoor Lighting 6 Seller 3 2h
 Home & Garden > Outdoor Lighting 4 Seller 2 3h
 Home & Garden > Outdoor Lighting 2 Seller 3 1d 4h
 Home & Garden > Outdoor Lighting 1 Seller 2 <1h
 Home & Garden > Outdoor Lighting 2 Seller 1 15h
 Home & Garden > Outdoor Lighting 4 Seller 3 3d 23h
 Home & Garden > Outdoor Lighting 2 Seller 3 <1h
 Home & Garden > Outdoor Lighting 2 Seller 3 1d 5h
 Home & Garden > Outdoor Lighting 4 Seller 3 22h
 Home & Garden > Outdoor Lighting 7 Seller 3 2d 22h

 You will notice all that bidding in 30 days actually was done in 4 days - TOPS.


I was trying for some cheapie Silicone coasters... starting at $.99 - last day of 7 day listing... NO BIDDERS.  I put in my $1.50 bid. Within SECONDS I was out bid.


I checked the bidder like above and he had 88% bids with that seller in less than 7 days - no other bids listed for anyone else for the 30 day disclosure.


When eBay swithched over to changing the identy of the bidders to protect them... it was like giving SHILLERS Card Blanch.  Now shilling is running Rampant!


Bidding isn't fun anymore once you start checking and you see you are being manipulated to UP your bid withing seconds to minutes after you bid.  The SHILLERS have it on "auto bid" and you do not have a fair chance!


SUCKS - doesn't it?

Bidding & Buying discussion


Collectibles & Art discussion

Below are some items I could really use help identifying... I love learning about this stuff Smiley Happy


Thank you in advance!



Item 1 - Salad Server?

Item 2 - Pink Plate (small)?

Item 3 - Red Glass Compote with Lid - 3 Beaded Top?

Item 4 - Amberina Moons and Stars Banana Boat? Other banana boats don't have a pedestal like this one does... ANy ideas?

Item 5 - Scrolled beaded stem wine glass - light green (maybe vaseline)

Item 6 - Swirl small glass bowls - super light tint - uneven edges

Item 7 - Yellow Amber Sherbet Cups - Can't figure out the maker of these. No marks on the bottom or anywhere

Item 8 - Sadler Teapot - I've looked online in many places and can't find it... any ideas?

Item 9 - Clear glass plate - bubbles on it, no markings... Not KIG...




Item 1




Item 2




Item 3





Item 4





Item 5





Item 6




Item 7




Item 8





Item 9



Depression/40s-50s-60s Glass

Feb 5, 2016 5:02:57 PM PT

ID Help Please...

Thanks, CarolynHeart

DSCN9688.JPGDSCN9691.JPGThe patent # is for the hinge in the center but there is an R in a square below it.


Jewelry & Gemstones Board Group

Feb 6, 2016 9:39:28 PM PT

Need help describing bracelet Please

IMG_5958.JPGIMG_5959.JPGGood looking buckle, what kind of stone? Would it be considered semi-precious?  Thank You for looking, V76

Jewelry & Gemstones Board Group

Feb 5, 2016 11:51:41 AM PT

Stone in buckle?

I only received the refund of the item but did't receive the refund of delivery fee.

Would anyone sugguest how can I get the refund of the shipping? thanks!1.jpg

Shipping & Returns discussion

I have this tussie mussie posy holder marked on the bottom and would appreciate any help I can get with who made it.  Thanks, CarolynHeart



Also I need help with this Cameo, is it shell, I can see thru it and it is very cold and convex.



Jewelry & Gemstones Board Group

Feb 6, 2016 10:39:53 AM PT

Who is HM with a crown symbol?

Today we visit Florida, let's start at the southern tip of the state . . . which is also the southernmost point of the contiguous United States that is open to the public; Key West.








And as we move north, we will be looking for towns with the names of Briny Breezes, Elfers, Fluffy Landing, Lone Cabbage Fish Camp, Ocheesee, Soopchoppy, and Weeki Wachee.

New to eBay Chit Chat & More ~ EVERYONE WELCOME!

I'm figuring probably Home Shopping Channel, QVC or something similar.  It's sterling, but the top is ombre enamel and rhinestone.  The Ill Will missed the sterling marks, but I didn't.



Jewelry & Gemstones Board Group

I came across this little girl tossed aside at a flea market..undressed, no wig, with severely damaged facial paint and lashes missing on right eye. I saw she has very thickly painted lower lashes that were missing on the ends and a pretty coral lip color. I repainted her discolored skin areas to even out her tone, added eyebrows and added missing lashes on right eye. I left her pretty coral lip color untouched. Though her lashes are ugly, I kept with the theme incase they really were original and just retouched them. Any ideas on who she is? She I crudely painted so probably not a well known brand. She is unmarked and a walker, and arms can be posed/swiveled. Any comments and critiques welcome =)



 photo 20160204_082742_zps9xh4f9jo.jpg

 photo 20160204_084557_zpsomixh52p.jpg

 photo 20160205_074949_zps6jej5obr.jpg photo 20160205_075019_zpsex4cxsmi.jpg

Dolls discussion

Feb 5, 2016 7:14:24 AM PT

latest doll restoration..who is this girl?

I was poking around Google Search, trying to find an article when I came across these links. One is the announcement, dated 2012 and the other is a page detailing how this works. TRS sellers items marketed on ebay.xiu.com. When I put ebay.xiu.com in the search bar it took me to m.xiu.com (since I'm using a mobile device). I didn't see any mention of eBay. There are two choices, one to download an app or the other to view the site directly. Doing that, I did get choices, like "new arrivals, men's, etc." Upon selecting a category, another page came up showing items (see attached screen shot) but none were clickable for me.

Here is some of the translated homepage:

-2000 daily on new international brands
-Straight imported 100% authentic guaranteed
-Europe and the United States share the world's no need to fly with the same price of goods

Like I said, beyond a certain point, nothing was clickable for me. I don't know if viewing the site from a computer and/or downloading the app, would make a difference.

So, does anyone remember this? Is it still an active concern or a defunct project?

What are your thoughts on this? From reading the page everyone with eligible goods was automatically opted in and the only way to put out, was to contact support by phone.

The other thing, is that these are high end luxury goods, the exact opposite of what is flooding the US site from China.







Selling discussion

Feb 6, 2016 11:36:55 AM PT

TRS selling to China threw ebay.xiu.com

Are these actually from a branch of military, or simply a patriotic embellishment?  Again Thank You, V76IMG_5960.JPG

Jewelry & Gemstones Board Group

Feb 5, 2016 12:00:39 PM PT

Military earrings?



Today we visit Georgia, a peach of a state.



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Jewelry & Gemstones Board Group

Feb 5, 2016 9:08:46 PM PT


Trying to identify the location & buildings in this photo. I believe taken in late 1930s-1940s.

Based on source, I believe most likely Florida or California area. 


Building in front has large owl figures & shell architectural detail between large center square pane windows.

So, I am assuming it is a school or library building. The arched windows makes me think it has a church affiliation.


Building in background has unusual uneven stepped tall corner tower.

I know I have seen this building before but can not remember/place it.


Thanks for any help.


Antiques discussion

Feb 5, 2016 8:34:35 AM PT

Help identify Photo Location





(For our Dial ups)


Jewelry & Gemstones Board Group


I have a pair of these - maybe decanters? I'm trying to determine if the AR mark is Augustus Rex (which would make these quite old) or a fake mark. Each piece is 13" in height, they are handpainted rather than decals.

Any information appreciated.




Pottery, Glass & Porcelain discussion

Feb 5, 2016 3:30:31 PM PT

Porcelain AR Mark Augustus Rex mark?

Could anyone please help identify this painting and possibly the artist? Any help would be greatly appreciated. The painting is oil on canvas and the size is about 14” x 18” H.003.JPG027.JPG

Product Discussions discussion

Feb 5, 2016 11:56:23 AM PT

ID of Artist and Painting

I had to draw it as my camera cannot get a clear enough picture, it could be upside down...huge multi fasceted stone surrounded by black cut stones, they could be very dark blue, if I can get my hands on a flashlight I can possibly light them up, I'll get back with that, Thanks, V76IMG_5956.JPGIMG_5957.JPG

Jewelry & Gemstones Board Group

Feb 5, 2016 11:57:48 AM PT

Screw back earring ident

This thing is drop dead gorgeous and in superb condition. But I'm stumped as to the age it might be. The primitive pin says old, but the riveted construction, I don't know. It's heavy, it's pretty clean - just a couple of small discolored spots, and the stones are fab. I don't think the clasp ever had more than what's there - no sign of anything else having been attached, and the way the hinge is made looks old, it's just the sides of the bar folded up. What say you all?


blue trefoil 2.jpgblue trefoil 2.jpgblue trefoil 4.jpg

Jewelry & Gemstones Board Group

Feb 6, 2016 12:30:26 AM PT

Anybody know how old this brooch might be?







Hi there, I have this pendant that's in need of an ID. Unmarked and what looks like to be set in a bronze frame, I think the stone maybe opal but i'm not totally sure.


Does anyone have any additional information on this item and the era it maybe from?


Thank's As Always

Jewelry & Gemstones discussion


Collectibles & Art discussion

Can anyone tell me about this necklace, I am curious about the beads, they look like beans, nuts or seeds or something organic, I find it very pretty and artisan looking.  Not sure what those beads are though.



Jewelry & Gemstones Board Group

This is feeling like 50's, or later?IMG_6062.JPGIMG_6063.JPGIMG_6064.JPG

Jewelry & Gemstones Board Group

Feb 6, 2016 3:45:22 PM PT

era of ring

IMG_6157.JPGIMG_6158.JPGIMG_6159.JPGIMG_6160.JPGIMG_6162.JPGIMG_6163.JPGIMG_6164.JPGJust a few more, I am probably boring the heck out of you all, sorry, the square pin I think is amythest, very prett purple stones, the green and white is very layered...1-4, left to right, any thoughts of makers and time periods? Thank You, I had no idea this box held so many brooches...IMG_6155.JPGIMG_6156.JPG

Jewelry & Gemstones Board Group

Feb 7, 2016 10:23:17 AM PT

another group of brooches

000_0002.jpgI have been checking Cambridge & Tiffin-Franciscan so far and haven't had any luck. Does anybody have any ideas? The goblet is 6 5/8" tall. Was leaning toward Cambridge because of the stem. TIA. Judy

Pottery, Glass & Porcelain discussion

Feb 7, 2016 11:59:51 AM PT

ID help please for glass goblets with etch

Sherbet  2 1/2" x 3", plate 5 1/4"100_9083.JPG100_9084.JPG

Pottery, Glass & Porcelain discussion

Screenshot (16).png


I have tried various titles, descriptions, including product details by eBay, different phrasing for condition and nothing works. This is very frustrating. I have sold so many things on this sight and am just today having so many issues.


Selling question

Lace A.jpg

Needle Arts & Vintage Textiles discussion

collar 1.jpg

Needle Arts & Vintage Textiles discussion

So, after almost a 3 year hiatus from costume jewelry, I got bit by the bug and am back buying and selling.  Sadly, so much has changed on Ebay boards and I no longer have the majority of my bookmarks.  It seems there use to be a very helpful link on identifying jewelry based on clasps or fobs.  Would anyone be kind enough to share?  Also, if my pics are done incorrectly please let me know


Second, I have this lovely set, it is really heavy & has tons of stones, and the back is beautiful as well.  No marking, but wondered if anyone recognized the back or the hook closure on the necklace.  Would appreciate any imput  Thanks!!! Becky


Jewelry & Gemstones Board Group

Good Morning:


I found this at a local TS and no one there knew what it is used for.  It measures 10.25" long, metal part 5.5".  It is not sharp. Any ideas what it is called and what it is used for?


TIA - Sue


kitchen tool 003.JPG

kitchen tool 005.JPG

Vintage discussion

Feb 5, 2016 6:44:15 AM PT

Kitchen Tool What is it ?

Ive been searching for ages for this knife. its become sort of a quest of mine to find it. A custom knife maker recently has started making a similar product but im only interested in the original. ive searched high and low, auctions, yardsales, ebayand forums alike. Im hoping maybe somebody else could help, provide a company name, model number. anything.





Antiques discussion

Feb 6, 2016 10:46:40 PM PT

Need help identifying Vintage butcher knife

I am learning so much about different types of agate, are the elongated cylinders agate? I think there is turquoise, jade too...red stone? This piece has so many different aspects, from a selling/buying standpoint, what should I zero in on as far as a good title description? it is unmarked which is add as it is really a beauty! V76IMG_6065.JPGIMG_6071.JPGIMG_6072.JPG

Jewelry & Gemstones Board Group

Feb 6, 2016 8:57:27 AM PT

stones or some kind of...shell

Hiya, I have a fine painted glass goblet with gold and gorgeous little flowers. Does anyone know where it might be from or the maker please. Also it appears to have been made in 2 parts and fused with a brass pin or screw. Thanks for any help.

Image and video hosting by TinyPicImage and video hosting by TinyPicImage and video hosting by TinyPic

Collectibles & Art discussion

image.jpegDoes anyone know this marking?  It's on a Japanese vase...

thank you!

Collectibles & Art discussion

Feb 6, 2016 8:56:11 PM PT

Help to identify a Japanese signature?

This belonged to my great aunt. I found this engraving in a horticultural magazine from 1865. This advert was for a spice that was meant to put on cattle food. Its about 2 1/2" long and 1" wide. Any idea on a value so I can list it on ebay? Thanks for the help. 



 photo 20160206_114437_zpswvrggfjj.jpg photo 20160206_114521_zpsdojkeiip.jpg

Collectibles & Art discussion

I went through some of the Gotheborg pages trying to id this mark but no luck so far.

Does anyone recognize this mark?

Is is Japanese?


Is this a rice bowl? It holds one cup of liquid and measures 2 inches tall and 4 1/4 inches across the lip.

The stripes are gilt.

Thank you for any help.





Pottery, Glass & Porcelain discussion

Feb 5, 2016 4:21:58 PM PT

Asian rice bowl? Two fish mark help


Collectibles & Art discussion

Found this doll today at an estate sale - and I can tell the last name is Rubert, but the 1st name looks like Pawa? (lol) to me! Googling Rubert doll brings up Donna Rupert dolls, but the signatures I can find don't look like mine + most of her dolls - that I saw - were life-like baby dolls.

Can someone tell me who made this doll? If it has a name?

I appreciate any help









Dolls discussion

Hi everyone,, I found these at an estate sale, did not know the maker, they didn't either.  Had them marked as opalescent  glass candlesticks.  I just found them attractive to me so I bought them for $8.00.  Searched for 2 days and finally found a few that I think match.  1 said Boston and Sandwich and the other said New England Glass circa 1850.  Can some help me with a positive ID, if so is this flint glass, and what color would you call this.  9 1/8" tall and 3 7/8" across the base. They have some rough edges but no cracks.

Any help is always appreciated.









Pottery, Glass & Porcelain discussion

Looking for info on Franklin pottery tiles. Are these old, of the old Franklin Pottery company? They are hand-painted and signed. It looks like someone wrote over part of one of the signatures.

They measure about 4 1/4" to a side. They have "Franklin" molded on the back.

Any help is appreciated!

Thank you!



IMG_6387 (640x427).jpgIMG_6389 (640x427).jpg



Pottery, Glass & Porcelain discussion

Hi I'm new to D&G brand and not familiar with this label. Anyone know if this is authentic? Thanks$_57 (4).JPG

Fashion discussion

Feb 7, 2016 12:13:04 PM PT

D&G ittierre label


I was hoping that someone could assist me with the piece.

Specifically with the region of origin, I'm thinking it may be Ottoman or Persian.
It definately has some age to it, 19th century or perhaps even earlier.
The threading has metallic features to it and it is on cotton.

Any help is greatly appreciated.





Needle Arts & Vintage Textiles discussion

Found this today and I'm stumpped. I think it is either an award or thank you gift or maybe it was a production piece. there is a date on the back (I think) it says 12-11-929 from ALCOBACA loicas MFB. I looks to be super old.
IT IS HUGE 17" across
I'd be greatful for any info



Collectibles & Art discussion

I have no description for this, very large, 4"x3". Is this contemporary or deco? V76IMG_6151.JPGIMG_6152.JPGIMG_6153.JPGIMG_6154.JPG

Jewelry & Gemstones Board Group

Feb 7, 2016 10:31:51 AM PT


hankie 2.JPG

Needle Arts & Vintage Textiles discussion

Hello, can you tell me your opinion on this Francie?  She came to me nude, and I dressed her in this Hair Happenins dress.  Also, she came on a non TNT body, though that doesn't necessarily mean anything Smiley Happy


I thought she was a Hair Happenin doll (head, at least), but her coloring is so much better than any and the hair style is different, too.  The hair doesn't LOOK like it has been cut, but maybe it has.  I was thinking maybe she was a TNT doll that lost most of its curl?  


Thanks so much for looking, and for any infoSmiley Happy







Barbie Collectors discussion

What is the best way to sell this huge lot of exhaust parts?  I have inventoried all of it. I have over 100 various mufflers. That is just mufflers. Then there is the masssive amount of chrome tips, stacks and turn downs..The hardware goes on and on. Brackets, straps, clamps etc. Everything but tail pipe. I don't know what any of this stuff is called. I bought out an exhaust shop. Well most of what they had anyway. Should I sell it piece by piece? Please tell me there is another way. It's all name brand and all new old stock. It's almost all Imco and they sold out in like 05 so no way to run the part numbers to identify what each piece is or what it fits. Ebay catalog is no help. If I sold all of it as a lot, what would it be worth? And is eBay the right place to list it? The pics are just a small representation. Not all are shown. By far. Any help will be appreciated. If anyone knows of an Imco part # cross reference, that would be Great. Thank you for your time, Dot
















Motors discussion

Feb 7, 2016 1:47:47 PM PT

How do I sell this?

Hello everyone,

I recently sold my used iPhone on ebay. The phone was in good shape and ALL working parts. After 4 days of auction process, the phone got sold. I ship it to this buyer diligently and after three days he tells me that the phone is broken.


He also went on to say that he had gone to a local "business" and they said "it isn't even worth fixing". He is demanding an immediate refund. 


I am confused. Is this a scam or a possible exploitation of the protection program? 

Any thoughts on what went wrong? I am not saying that only my argument is valid but I find this upsetting. 





The Front Porch discussion

Feb 6, 2016 2:52:24 PM PT

Abuse of buyer protection policy

As I am nearing the end of the first round of jewelry, and hop back over to first edition books, I have to switch it up occasionally or I get completely obsessed with one type of item, and make myself, and my family crazy...here is a very attractive, very ornate set, multiple materials, but no mark. Amazing that something this unusual would not have a mark proudly displayed. The meatal backs are I think silver or silverplate, I think it may be a semi-valuable set, but what the heck would you call this mix of medium? IMG_6165.JPGIMG_6170.JPGIMG_6167.JPGIMG_6166.JPGIMG_6169.JPG

Jewelry & Gemstones Board Group

Feb 7, 2016 10:02:18 AM PT

unmarked set, very fancy!

Good Evening,  another pair of screw backs, the center piece is cut shell, it is surrounded by tiny little, somethings...pastel colored teardrops and dried, somethings. Is the only natural substance the shell? ( and tiny shells in front that are easily identifiable) These would be listed as shell earrings? That really doesn't sound appealing, shell and what? I have not listed much jewelry in the past, but I am enjoying all of the schooling immensely, as it usually happens, two other posters with questions had them answered very quickly, I of course happened to have similar pieces in my mystery pile, mysteries no more! Thank You again for your willingness to help and educate, V76IMG_6098.JPGIMG_6096.JPGIMG_6102.JPGIMG_6100.JPG

Jewelry & Gemstones Board Group

Feb 6, 2016 3:39:56 PM PT

shell earrings detail

Good Morning! If you could take a look at these and rate them best to last in terms of interest, none are marked, the elongated diamond shaped brooch actually has very light yellow/canary stones rather than the clear like the rest, and the rectangular is far, far more showy than the photo picks up, thousands of tiny faceted stones. The (1) large round is 3 1/2"..(2) diamond shape 3 1/2"....(3) smaller round 2"......(4) rectangle 3"....Thank You for looking, V76IMG_6129.JPGIMG_6134.JPGIMG_6144.JPGIMG_6139.JPGIMG_6141.JPGIMG_6136.JPGIMG_6142.JPG

Jewelry & Gemstones Board Group

Feb 7, 2016 9:07:00 AM PT

group of vintage pins, unmarked



Volcanos National Park, Hawaii



New to eBay Chit Chat & More ~ EVERYONE WELCOME!

Got a minute here at Super Bowl halftime to do some posting.  There are 2 batches of old flashbulbs that I need some advice on.  The first is some loose FP26 bulbs that have purple spots, not blue, not pink - are they still any good?  Next are some boxes of #5 bulbs that have yellowed with age - are they any good?  Thanks for your help!






Selling discussion

Feb 7, 2016 6:51:01 PM PT

Looking for help with old Flashbulbs

thank you for any help you can give me 7 1/2" x 3 1/2"100_9076.JPG100_9077.JPG

Pottery, Glass & Porcelain discussion

Feb 7, 2016 11:00:29 AM PT

Help ID water goblets

Does anyone know if the block buyer system works ?
Some joker 2000 miles away did a buy it now on a $2000 pick up only item.
Wont return my messages , sent me one message making crazy demands blaaa blaaa blaaaa , he already left me positive feedback with a request/demand in the feedback , lol

I just wanna block him from ever bidding on any of my items again

The buyers on ebay keep getting bolder and more ignorant.
Ohh yeah he has 0 feedback too , haha and a member since 2014
Does ebay inform you when someone on the list tried to bid?
The thing with separating buyer names with a , and then a space is kinda weird so if you put the , after the space it might not work
And the blocked buyer exemption list doesn't make much sense to me.

(The only good thing is the NRA commercials , hillary is hitlerly on gun ownership)

Selling discussion

Feb 6, 2016 12:50:20 PM PT

block buyer, xxxxx, xxxxx,

i am sure this is not the first thread on this ,but i think there should be limit on how ebay allows one to snip  ,my case it gems ,an they allways seem to be the same ones doing it ,i know an have sniped a few times ,wait til last 10 sec ,an be on 1 click ,its thos that stay up late ,i know i have even stayed up late to see if they get sniped ,i just think ebay should have limit on it ,alot of time if i see someone bid one something i think well i dont want to be sniped so i dont snip others more time then none ,when someone just lives to snip it ticks me the win it for like 1.00 more then you bid ,just venting for the most part

Bidding & Buying discussion

Feb 6, 2016 10:59:38 AM PT




Today somebody bought a volume set of audio books from me for £30.00 with free P&P. I have had these Audio CDs for sometime. They were given to me as a from a shopping channel but I barely touched them and only ever listened to a couple of the CDs once. Well as I was packaging them I checked the CDs just to be sure they were all in place as I did look before but didn't notice until today that the CD of Volume 1 is a duplicate of Volume 3. So there is no Volume 1 but I always assumed there was. I feel absolutely terrible and I shouldn't have assumed. I am letting the buyer know about this obviously to ask if they still want thte items. But should I also offer a partial refund?


Thanks in advance

Selling discussion

Feb 5, 2016 8:15:24 AM PT

Messed things up

Is there a way for a seller to keep others from seeing my purchases in my buyer feedback? I think it's a bit kreepy that ebay allows anyone to view what I've purchased in the last year and ebay does not allow sellers to set their buying feedback to "private". I don't understant the logic of this.

Bidding & Buying discussion

Feb 5, 2016 6:36:02 AM PT




Most of my items, if not all, will be at around 5 - 6 inches tall (12 inches max) and they will all weigh between 8 ounces or less to 2 pounds. In my case, it would be more cost effective for me to go with USPS First Class shipping (offering free shipping to customers) instead of Flat Rate shipping, correct?


I have since been informed that First Class has a maximum weight of 13 ounces. And Flat Rate is only cost effective when sending heavier items that 2 pounds. What other cost effective alternatives do I have? What do you guys use? What about International shipping?




Shipping & Returns discussion

Feb 5, 2016 6:36:13 PM PT

Cost effective shipping 8 Oz to 2 pounds

I made a seller an offer on a wallet. he countered and I accepted and paid.  24 hours later I get a full refund, no explanation. I contact seller who says that the wallet had peeling leather so he didn't want to sell it.  Fair enough, but immediately after sending my refund, seller relists it (with no mention of peeling leather) at the original price ($4.00 more than I paid). I rcontacted the seller but got no response.  I know I can leave negative FB and am probably well out of this transaction but it seems to me that the seller should be held accountable for his selling practices and tactics.  I thought there used to be a link to report problems with sellers but can no longer find it.

Bidding & Buying discussion

Feb 5, 2016 10:10:04 PM PT

Reporting a seller

I've sold several small weight item in the last few days. The packages average 2-3 ounces. The buyer is charged $2.54 for shipping but when I as the seller go to print of the label is charges me $2.60. Plus, I have to pay 9% commission on top of that. What's going on here? Is anyone else having this issue?

Shipping & Returns discussion












Selling discussion

Priority Mail est. 2-3 day delivery time...

Mailed on 02-02

Scans Fri. 02-05: "Out For Delivery"

Snowstorm drops 12" on roads

Carrier's truck is involved in accident

Carrier sits w/ truck until it, and its contents, can be towed BACK to the P.O.

Mail SITS in vehicle on 02-05 Fri.

Mail is re-loaded into facility.

Carrier's job requires he/she:

1. Get a physical exam

2. Take a Safety Course

This means Carrier is OFF his route for about 5 days.

So, another Carrier or two must take the old mail, and, the new mail, for that route.

There may not be an extra Carrier.

So, 02-06, Sat., mail sits.

02-07, Sun. no delivery.

Maybe a delivery on 02-08 Mon.

At which point, HOPEFULLY, the 'out for delivery' scan will be UPDATED.

THIS was JUST RELAYED to me by my Postal Clerk.

There you go... 2-3 delivery took almost a WEEK.

This answers the: "Where is my package ? " question.

So, eBay will ASK the Buyer: was your item delivered in the estimated time ?

And Buyer might answer NO... a DEFECT on the Seller rating.

Buyer might even leave a comment of dissatisfaction on the Seller's Feedback.

The question exists:

What should the Seller have done to FIX this problem ?

Bidding & Buying discussion

Feb 5, 2016 1:31:30 PM PT

Package Scans "Out For Delivery"

Basically, the seller never sent me anything and there is no evidence that they did. They posted a tracking number that is unconfirmed and doesn't appear to be valid at all over a month ago. I opened a refund case under their discretion, but it's asking me to return the item and provide a tracking number. Obviously this wasn't possible, since I had never received anything. I emailed eBay customer service, and a representative advised me to close the case and reopen it as "item not received". Well, I closed the case, but wasn't allowed to open another one. I replied back and am now waiting for a response.


However, the seller is now "offering" me $670 of the $750 ($650 + $100 shipping) total paid, saying that eBay/PayPal charged them a $135 handling fee. This just doesn't seem right at all. What should I do?

Shipping & Returns discussion

Also.. could you identify me this label? who does put this label that is in the picture?

I live in Israel, could it be inside my country?

Shipping & Returns discussion

Hi All,


I had a book arrive in the mail obviously bent by the post office (first time ever).  I opened a case using item arrived damaged.  Also sent an email with pictures showing the seller the condition, telling him it wasn't his fault (probably) and he might want to use the pictures to open a case with the post office.


He just refunded my money and I emailed him back saying I'd leave positive feedback for him.  But, the transaction has disappeared from my purchase history page.  Is there any way I can leave him the positive feedback?

Selling discussion


Feb 6, 2016 9:05:03 AM PT

Positive feedback after a return

I have 183 positive and ZERO neutral or negative purchases in 12+ years. Today I made an offer and immedeiately received a message that the seller is NOT accepting offers from me at this time. **bleep**? !

Seems like I have been blocked from this seller, any legit reasons why?

Thanks for your input.


Bidding & Buying question

Feb 5, 2016 10:37:52 AM PT

blocked from this seller


How is inventory done for Ebay selling? I'm new to this. I think from research beginning iventory is zero since this is my first year.

I'm am doing accounting method CASH and now I come to Business Income - Change in Inventory. How do I calculate that?  I don't sell that much.....definitely not over 20,000. During 2015 I would purchase something, then list it and did this throughout the year so of course inventory is always changing so what exactly are they wanting here when they ask if change in inventory? Thanks.

Selling discussion

I received an email from ebay stating that I could list 5 items for free. So I did. One item sold and all was well, no fees or additional charges. The second and only other item I listed at the same time, finally sold about a month and a half after it was listed and what do you know, this time I am being charged for selling the item.

Both listings were under the same promotion but I am now being charged for the second listing.

I contacted eBay and they wanted to know what free listing promo, because they have no record of the promo I meantioned. When I informed them that the first item I listed under the promotion had no addition fees, they again asked, What other listing "We only see you have sold one item on eBay".


So my question is, how did I receive money for and ship an item to an eBay buyer if I never listed it on eBay?


Personally I think they deleted all the activity on my account so they wouldn't have to honer the promo that I activated, and never told me that I was now going to be charged for my active listing, cause I would have removed it if that was the case.


Anyone else run into this Scam from eBay before?

Selling discussion

Feb 6, 2016 10:48:35 PM PT

December 2015 list 5 free items

It's been over 8 days since my order was shipped and the tracking has been updated...what should I do?

Shipping & Returns discussion

Feb 5, 2016 2:22:31 PM PT

Still Waiting...

Opened an unpaid item case. I have waited 4 days with no response. So... do I just close the case and, am I now able to relist the item? So, my question is, what is my next available step in the process?

Selling discussion

Feb 7, 2016 8:01:06 AM PT

Unpaid item case...now what?


I have been an eBay member since 2006. In my decade of selling/buying on eBay and using PayPal I've not had a single negative or even neutral feedback. 


Recently I sold again on eBay for the first time in a while, I was shocked to see eBay gouge me for more than 10% of my profit, then on top of that PayPal took another 10%!


There were always fees for these services, but they have shot through the roof.


Despite my perfect 10 year history with ebay over almost 100 transactions, my funds are being withheld for 21 days while I "establish a successful selling history with eBay".


If you're a large scale business entity buying in bulk from some 3rd world country, then flipping it on ebay marked up by 200% or more you can still turn a profit, I'm sure. But for normal everyday honest/ethical small scale sellers, getting at least 20% skimmed off the top of your final sale price is just absurdly unsustainable.


It's possible I'll buy from eBay sellers again, but I just sold my last item unless something changes drastically.

Selling discussion

Just dealt with one of the worst buyers yet in my many years as a seller

Demanded a refund before they even received the item,usps tracking proved that,

then one lie after the other about why the $1.57 part he bought was wrong & it was my fault he ordered the wrong one?!.

Refused to adhere to the return policy wanted to keep it & get a full refund....then

Leaves abusive/malicious feedback not just for me but for @ 50% of the sellers he deals with even stating that most sellers are bad &deserve neutral/negative fb.

Ebay rep was great & quickly removed the -fb  so just a note to watch out for this feedback manipulator & abuser,

exactly the type of buyer sellers wish they could still leave a negative feedback for.

My Account discussion

Feb 6, 2016 11:22:09 AM PT

abusive feedback

So I need help.


I got on all my items return policy.

Basicly at the moment I am selling antivirus keys. My problem is that buyer requested return which was automaticly approved and he said that he bought key for 1 year but his antivirus expires on 19.9.2016. while he sent attachement where you can cleary see that key expires on 19.9.2017. which is more than 1 year and half. 


What should I do, can someone get some advice or anything. Pictures will be in attachments.


Kind Regards,


Selling discussion

Relatively new seller here (since Nov 2015) and still "learning the ropes".  I've used both "Free" shipping (adding $$ to the price to account for shipping costs) and buyer pays shipping - and I'm fairly comfortable with using both. At this point I only ship to the US.


I'd like to try listing an item with free shipping, but giving myself the option to select the carrier once sold depending on the buyer's location/shipping costs.  Specifically thinking of items > 3 lb, something that won't "fit" in any of the USPS flat rate boxes, where e.g. USPS Parcel Select is the cheapest option for some zip codes but FedEx Smart Post is cheaper for others.


I've gotten this far -- I can set up a listing, select/check the "Free" checkbox for shipping with e.g. USPS Parcel Select as the carrier . . . add a 2nd carrier - FedEx SmartPost with shipping cost = $0.00.  But here are my questions:


- Will the seller still have the option to "select" the carrier even though shipping is "Free" (as with a listing where the buyer pays shipping)?

- If they select FedEx but it's cheaper for me to ship USPS, I guess my only option is to message the buyer and ask if they mind if I change carriers . . . if they say they want the carrier they chose, then I stick with that - and eat the higher cost?


Thanks in advance . . . seems if I'm paying for shipping, I should be able to select the most cost effective carrier as long the shipping services are equivalent!!

Shipping & Returns question

On Jan 17th I sold an item and when buyer didn't pay, I opened a UPI and finally heard from buyer.  She wanted me to wait until Feb 1st for payment and I agreed.  She finally paid on feb 3rd and case was closed.  Then she decided she didn't want the item because in her haste to win the auction, she didn't read my description.  The item was listed as used and a couple pieces are missing, she doesn't want the item because it is not new.  I tried to cancel the transaction, but every time I try, it says I can't because there is a case open.  The case was closed 24 hours ago.  I can't ship it because she doesn't want it.  What can I do now?

Selling question

Feb 4, 2016 10:07:13 PM PT

Can't cancel an order

A buyer recently gave me negative feedback (without contacting me first, of course) saying that she "had" to leave it because the item was worn.  I told her that it would have been good for her to contact me first and I would have worked with her on it.  So long story short I ended up refunding the money without having her return it because it would not have been cost effective.  So then I looked at her feedback history and she has given 10 negatives and 5 neutrals in the last year to other sellers.  Obviously a scammer.  So I reported her to ebay (no high hopes for anything to happen there), but I am wondering if I may leave her feedback as "Buyer has left 10 negative feedbacks for sellers in 1 year."  Will ebay pull it or would I get in trouble for it?

Selling question

Feb 5, 2016 5:52:09 PM PT

May I Leave Honest Feedback for Buyer?

My mother bought a shirt and when it arrived the sleeve was stuck together by someone leaving a piece of tape inside of it. We'd like to return it and started the return request process. The seller has suggested we wash the sticky stuff out ourselves and has offered a $5 refund. I'm not very comfortable with this because if washed, it is altered and no longer eligible for return if it does not get clean. What happens if we decline the refund and pursue a full return?

Shipping & Returns question

Feb 6, 2016 6:45:03 AM PT

Question about a partial refund offer.

Shipping Calculator not working,  Shipping cost cannot be calculated. Please enter a valid ZIP Code.


Zip is valid (tried many valid zip codes.) Is there a work around or fix?  Don't want to bid without knowing price.


See attachment for example.



Shipping & Returns question



Shipping & Returns question

Feb 7, 2016 10:08:11 AM PT


This pot looks hand or wheel thrown, it is 12.5 inch in diameter. I bought at a yard sale in AZ about 10 years ago. I can't make out the name, but I can kind of figure some of the letters. Please help if you can! Thanks!

Collectibles & Art discussion


I am not computer savy and I am sure there is a location within eBay that states this but I do need to ask ...  Is a seller charged a free for relisting an item from the original listing on the free 50 auction based listings ?  In otherwords, if I relist an item that did not sell with the same listing under "relist", am I charged an additional fee to relist OR if I write up a new listing for an item that did not sell would I be charged a relisting fee ?  Thank you so much for your time and consideration.  I am ok with listings but do not know the "ins and outs" of many requirements of eBay.   I only list 10-25 items about everyother month throughout the year.  Again, I truly appreciate the community website as I know everyone is very busy and to take the time out of ones busy schedule is greatly valued. Will await replies and again, THANK YOU! 

Selling question

I have an old doll for sale. I have no idea what it is worth so I put a high value on it. If there is anyone out there that has any ideas or insights please let me know.


Thank you!



Click Here To See The Doll



Selling question

Can't find the link anymore


Bidding & Buying question

Feb 6, 2016 12:45:49 PM PT

how do I retract a bid

eBay Business Blog - Learn More
Chat with eBay Staff - Wednesdays 4pm Eastern Time - Learn More
New to eBay? Join the discussion with other eBay members - Learn More
eBay for Business Facebook Page - Learn More
International Shipping Made Easy - Learn More
Part Time eBay Sellers - Join the conversation
Join the Fashion Conversation - Go Now
Join the motors conversation - Go now