Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...
eBay has been auto-creating multiple new business policies (shipping policies and return policies). Items that I have for sale are then being moved automatically into the new shipping policies. Newly created listings are unable to go live because I g...
Should I continue to sell on eBay? My constraints/fears: eBay is frustrating because after I have the item posted, I have to monitor the shipping price on some items to make sure I will actually break even on the item if the shipping price goes up. I...
I had to relist 20 auctions this morning. Every one had been switched to best offer. I had to manually change each back to how I originally had listed them, without offers. This happens almost every week. How do I make this stop?
Had a buyer contact me to say item hadn't arrived. When I checked tracking the parcel had been delivered (there was even a photo of the package on his doorstep). Who has to contact the delivery service? The seller or the buyer? Thanks
I have always sold (books, media) on both ebay and Amazon and I have now quit Amazon. This is having a huge impact on my listings here because I've always priced here based on what I've priced on Amazon. I have started working on this by checking the...
Ebay either puts on a message about how many views a listing has had or some other factor (I don't remember right now what it is). So if I look at a competitor's listing 20 times in a 24 hour period it will show (along with other views) either the nu...
A couple of questions for those with experience using volume pricing. 1. The options are x discount for buy 2, x discount for buy 3 and x discount for buy 4 or more. It has to be an increase for each selection. If you only enter a discount for buying...
While the results will be of interest, I'll be following the Conference Call (time permitting) to see if Jamie has anything to say about the strategy for this year and any new initiatives (beyond the inevitable "AI is Magic!") There hasn't been a rea...
I've been suddenly having this issue in the past 2 months of so, that has never happened in all my years as an eBay seller. Recently I keep getting buyers selecting local pickup at checkout, but expect shipping. I assume this is due to a change eBay ...
Anyone else not use the "suggested promotional" percentage and use a lower one? That has also seen a significant drop in sales? If it recommends 12.8% I put 3 or 4%. Every listing has at least 3%. If we do the suggested that's sometimes 16%, that's o...
Hi All: I'm a Top Rated Seller. I got this message from Ebay today--but when I look at my seller dashboard I don't see anything that would put me in this situation. Any ideas about what could be going on? Thank you. We see that you have a great track...
Customer Give negative Feedback without Listening the Seller, how to remove negative feed back,I also message the full refund to the customer but no responce from Buyer side
Hello! I have four items selling and one of them is charging an insertion fee every month. Why is that? Is there shouldn't be a zero insertion fee for a such small amount of items?
As an owner of 2 Ebay stores this process irritates me greatly. Store owners pay fees regular sellers don't. There is no way that a seller would know that Ebay does this when they agree to Ebay's rules. When I began selling over 25 years ago this did...
I have a buyer who is insisting that an item I sold him is "counterfeit".He is demanding a large partial refund which would make the item so cheap its not even worth selling it.Seems he is lying to try to get some $ back, and is threatening negative ...
