I don't accept casual returns, so buyer is claiming that the item is
defective. However, it's clear from our messages back and forth that
they didn't install it properly. Can I dispute this return as buyer's
remorse?
You and @bonjourami both replying with similar insight nearly
simultaneously has got me cracked up. What a world, man. I don't know
what to expect now. I'm now so wrapped up in the excitement of
discovering how in the hell this will all conclude that...
After chatting with an agent, I'm getting a mixed message. Everyone here
is saying buyer doesn't have to prove anything, but eBay agent said that
they do in fact ask the buyer for evidence to support their claim (I put
the direct quote in bold): 11:2...
