I'm a top rated ebay seller, who sells around 100 - 150 items per month.
Sometimes buyers don't receive their purchase, and I usually don't mind
to refund them, despite having a proof of postage. However this case is
very different. 14th of November ...
I didn't click on the 'agree to refund' button in resolution centre. I
exchanged several messages with the buyer and in these messages I told
her if the Royal Mail doesn't deliver her parcel I will refund her. Ebay
refunded her on the last estimated ...
They refunded the buyer on the day of the last estimated delivery date.
The speed how they sided with the buyer scared me. According to ebay
policies the seller has to wait few days after the estimated delivery
date to open a missing item case, after...
There is difference between the proof of postage for a signed / tracked
delivery and for posting an untracked / unsigned item. Here on the UK
site the proof of posting an item without tracking doesn't mean
anything. However the bracelet was posted as...
