eBay

I have a claim from a customer in another country. I try to act upon the claim and it takes me to a login page for that country (italy) - my user name and password does not work. Anyone have this experience and know how to be able to take action on t...

Buyer got the package. He says "I don't like the packaging so you should refund me some of the money. I am easy to work with" I ask him what the damage was. He gives another vague "I'm not happy with it, but if you refund some of the money we will be...

I have a situation where a buyer purchased an item. It arrived in the timeframe mentioned in the listing. However, the buyer left negative feedback and states that 1) The shipping price was too high and 2) That it took too long to arrive.Will ebay re...

I'm getting a large % of late shipments and am not clear why. I'm shipping everything the day after the order is placed. how is this calculated?