A buyer accidentally requested a return. She is asking me how to cancel
it. I told her to go to her purchase history, click on drop down "see
request details" and then select to close the request, but the buyer
said close request is not an option. He...
A buyer made an offer on an item and I countered. We have been haggling
back and for and they are willing to accept my offer but I want to offer
a free return only on this listing. How to I do this in case the buyer
needs to return the item or should...
I listed an item with volume pricing to give a discount if buyers
purchased more than one, however, the buyer bought four but they the
discount didn't apply and they paid full price. The buyer didn't contact
me but I'm confused as to why they were no...
Can I change my changing method from Fed Ex to USPS after the item
sells? The buyer is ok with this change. Must I end the item and relist
it with USPS or can I change it without ending listing?
I have a buyer trying to make an offer on one of my items and after
reviewing the offer the only option is to buy it now or add to cart. He
thought this was not correct. He said he should be able to submit offer.
Does anyone know what the issue could...
