eBay

skinnykidctl · 05-08-2025

How do I reach customer service or technical support people (PEOPLE not robots) at eBay to get an answer when this community help forum doesn't know it?

skinnykidctl · 05-07-2025

I selected a "reason for return" option from the dropdown menu. After typing the "additional comment" section I realized a different selection better fits my reason for the return. How do I change the reason for return?

skinnykidctl · 04-03-2019

I sold a computer monitor to a buyer for $0.10 (ten cents) the shipping, however, cost $39.29. The buyer claimed the monitor was "damaged" when it arrived. I suggested she contact the shipping company as I did not accept returns, as stated in the lis...

skinnykidctl · 06-09-2025

I ended up calling eBay and speaking to a human. They said my reason for thinking I needed to change the return reason wouldn't affect the return, then put it through for me "required" pictures notwithstanding. (Just wanted to update for folks who to...

skinnykidctl · 05-09-2025

Thank you so much. I chose option 2. It took me less than two minutes to reach a person and less than two minutes for her to solve the problem I was having.

skinnykidctl · 05-07-2025

@lady_madonna I navigated to "check the status of your return" - "my requests" under "Returning items" in Customer Service. I chose "All open & closed" in the "past 90 days" - It displays a 0 (zero) and says there are no items to show. ... It appears...

skinnykidctl · 05-07-2025

@lady_madonna It says "photos are required for this return" but I haven't submitted any photos yet. That implies that return has not been submitted because the required information has not been provided. There is also a button at the bottom of the sc...

skinnykidctl · 05-07-2025

@lady_madonna The back button on the browser if grayed out and deactivated (cannot be pressed). The webpage itself has no back button that I have found. I tried closing the browser and starting over from the "Purchases" page by selecting "Purchase Hi...

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How to change "reason for return"

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