eBay Help
shopwithkitty
Adventurer
Community Member since ‎08-18-2015
‎07-16-2023

User Statistics

  • 13 Posts
  • 0 Solutions
  • 37 Helpful Votes Given
  • 0 Helpful Votes Received

User Activity

How to undo “Mark as Shipped.”

10-24-2018
Hi. In a very clumsy move using my iPhone, I accidentally hit “mark as shipped” on a purchase when I was looking at my notifications. I want to undo it, and purchase and print a label and send the package the usual way, but can’t figure out how to do...

Complaints all day about issues with ship calculator. Changed to flat rate; can’t print labels

01-21-2018
Hello. My sales are very down today. I’ve had multiple complaints from buyers about being unable to buy an item due to problems with the shipping calculator. I changed to flat rate, and now can’t print the labels! What’s up?

Invoice Buyer for new Shipping Label/Create New Label

06-28-2017
Hello. A buyer purchased something from me as a gift, but gave the wrong address for the recipient. The item was returned as undeliverable. Now she wants me to send it to the correct address, and has agreed to pay for a second label to be created. Bu...

insertion fees

06-24-2017
Hello. I have a basic store on eBay. Supposedly, that gets me 250 free buy it now insertions, plus additional auction-style insertions per month. Suddenly, I am getting a 20 cent insertion fee on some, but not all, items I list -- even though they ar...

change default shipping carrier?

10-18-2015
Hi, For a long time, I was able to print shipping labels directly from the eBay site, using USPS, my preferred carrier. Suddenly, every time i try to print a shipping label, it takes me to Paypal, which i find much more difficult to use. How do I cha...
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