rgroftexas
Adventurer
Community Member since ‎07-15-2015
‎12-15-2025

User Statistics

  • 35 Posts
  • 0 Solutions
  • 18 Helpful Votes Given
  • 20 Helpful Votes Received

User Activity

I sold an item to a buyer in Italy and they left positive feedback almost immediately. The item was misdelivered at the destination, the buyer opened a case, and ebay gave him back his money. But, they also removed the positive feedback. I know they ...
I've had two returns this week. One I issued the refund immediately , told them to keep the item, and the return was closed. A few days later I was charged for the shipping anyways. Second item, buyer opened return then changed his mind after I helpe...
I'm trying to link my FedEx account to my Ebay account so I can get the ebay discounts but without Ebay being the shipper of record on my packages, since I've read that can cause a problem when it comes time to file an insurance claim. Older posts in...
I had a buyer open a return April 2nd but he never sent the item. The return page says he had until May 1st and the COVID policy says 21 business days. It's been longer than that now but the request is still open. I emailed ebay to step in and their ...
I've not dealt with many returns so I'm sorry if these are basic questions. I've tried to read through the help pages, but they seem to contradict each other, or not cover all scenarios.My return policy is set to: 30 days, Buyer pays shipping. 1. Sol...