eBay Help
rollingsteam
Adventurer
Community Member since ‎03-11-2015
‎03-09-2021

User Statistics

  • 12 Posts
  • 0 Solutions
  • 0 Helpful Votes Given
  • 0 Helpful Votes Received

User Activity

Possible to give buyer free return without incurring a defect?

03-08-2021
A buyer purchased an item from me and then requested a cancelation. I tried to cancel it but eBay was glitching and wouldn't let me do it. 3 days later eBay says the buyer's cancellation request expired and I now have to ship out the item. So now I w...

Refunds: do I need to include the sales tax, or just the subtotal?

01-07-2021
If I refund an order, do I only need to refund the subtotal and eBay refunds the sales tax portion? On the refund page it only shows the subtotal, but on the actual order page for the item it shows sales tax as well.

Will I lose my Top Rated Plus discount if I increase my handling time to 2 business days?

03-26-2020
eBay's coronavirus announcement says that seller accounts will be temporarily protected from getting downgraded, but is there any change to the rules for the Top Rated 10% discount? When I increase a listing's handling time from 1 day to 2 days, my s...

Package "lost" in customs

08-03-2019
I shipped an item First Class International that got held up in customs nearly three weeks ago. The buyer just told me he called his mail carrier and was informed that there was an issue with the delivery and the package is lost somewhere. Do I have ...

Payments "Not received"?

05-22-2015
When I go to the selling section of my account and look at the "Totals" sidebar on the left side of the page, in the "Payments (last 60 days)" subsection there is a line for "Not received" that shows an amount of $74.94. I just assumed it was somethi...
Top