I had a sale on 12/27. Then on 12/31 ebay sent me email notifying me the
buyer was returning the item, and:"Based on the return rule that is set
for your account, the return has been automatically approved. We've
asked the buyer to send the item back...
Hi, I sold a pair of shoes. Accurate description, included not only size
but the foot length. Buyer says too small and returned them (and
exaggerated by saying it's inches smaller!). In my item post I had a
highlighted return policy that says if it's...
Update: happy ending--just saw a positive feedback from the buyer! So
there are some reasonable ebay buyers out there. I refunded the item
cost as soon as receiving the return. I always felt like walking on
eggshells selling on ebay especially when g...
Actually nowhere has ebay told me the buyer should ship it within 5
days--I just double checked the email opening the case: "We've asked the
buyer to send the item back. After the buyer ships the item, we'll share
the tracking information with you. P...
Here is the email I just got from ebay: "We reviewed this case and have
closed it without any refund to the buyer.The case will not affect your
seller performance. Any feedback left for this transaction will be
removed. The buyer did not return the i...
Thank you for the comments and help, I just called ebay and they closed
the case in my favor. The rep sounded very polite and helpful. Glad I
asked here. labs118, yes, I have been getting emails from ebay several
times that says I need to change my r...
