eBay

I paid $14 to mail an order to the UK and it got returned saying 'insufficient customs form' with no customs form attached! The post office lady had me fill it out and never attached it. I don't need to pay again do I? It's their mistake!!!

I won a bid, and then when I tried to change the address (it's for my mother in law in Scotland) it wouldn't let me, so I requested 'an exception from the seller.' The seller replied and said only, 'Yes.' But I still can't change the address. What do...