eBay

Hello everyone I sent the item to the address provided, but the package was sent to me because the buyer has moved and forwarding address isn’t available. Buyer has opened the item not received case, I want to refund but there’s no option to deduct t...

Buyer opened item not received case, but according to the tracking it was delivered, how do I provide the tracking number to the eBay so they can close the case in my favor?